2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 35 46 2 14 3 0 0 81 17 59
2017 BI-02 25 61 0 15 0 0 0 85 15 20
2017 BI-03 48 22 0 22 9 0 0 69 31 23
2017 BI-04 23 69 8 0 0 0 0 92 0 13
2014 BI 43 43 7 3 4 0 0 85 7 68
2014 BI-02 56 28 11 6 0 0 0 83 6 18
2014 BI-03 52 32 6 3 6 0 0 84 10 31
2014 BI-04 7 79 7 0 7 0 0 86 7 14
2011 BI 46 39 8 5 1 0 0 85 7 74
2011 BI-02 50 35 5 10 0 0 0 85 10 20
2011 BI-03 45 39 9 6 0 0 0 85 6 33
2008 BI 56 29 9 3 3 0 0 85 6 34
2008 BI-02 36 55 0 9 0 0 0 91 9 11
2008 BI-03 83 17 0 0 0 0 0 100 0 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 70 22 0 2 3 3 0 95 5 59
2017 BI-02 65 20 0 5 5 5 0 90 10 20
2017 BI-03 79 13 0 0 4 4 0 95 5 23
2017 BI-04 62 38 0 0 0 0 0 100 0 13
2014 BI 79 12 6 1 1 0 0 91 3 68
2014 BI-02 89 6 6 0 0 0 0 94 0 18
2014 BI-03 87 6 3 0 3 0 0 94 3 31
2014 BI-04 64 21 7 7 0 0 0 86 7 14
2011 BI 78 15 1 1 1 1 1 96 3 74
2011 BI-02 85 10 0 0 0 0 5 100 0 20
2011 BI-03 76 15 3 0 3 3 0 94 3 33
2008 BI 97 3 0 0 0 0 0 100 0 34
2008 BI-02 100 0 0 0 0 0 0 100 0 11
2008 BI-03 100 0 0 0 0 0 0 100 0 12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 56 25 5 3 7 3 0 84 10 59
2017 BI-02 65 25 0 0 5 5 0 95 5 20
2017 BI-03 57 26 4 0 8 4 0 87 9 23
2017 BI-04 38 31 8 15 8 0 0 69 23 13
2014 BI 76 9 1 10 1 0 1 87 12 68
2014 BI-02 83 11 6 0 0 0 0 94 0 18
2014 BI-03 77 10 0 10 0 0 3 90 10 31
2014 BI-04 71 0 0 21 7 0 0 71 29 14
2011 BI 77 11 3 3 4 0 3 90 7 74
2011 BI-02 80 15 5 0 0 0 0 95 0 20
2011 BI-03 70 9 3 3 9 0 6 84 13 33
2008 BI 91 9 0 0 0 0 0 100 0 34
2008 BI-02 91 9 0 0 0 0 0 100 0 11
2008 BI-03 92 8 0 0 0 0 0 100 0 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 32 31 7 19 10 0 2 64 29 59
2017 BI-02 44 21 10 20 5 0 0 65 25 20
2017 BI-03 22 35 8 26 9 0 0 57 35 23
2017 BI-04 15 46 0 8 23 0 8 67 33 13
2014 BI 31 37 7 12 13 0 0 68 25 68
2014 BI-02 33 44 11 0 11 0 0 78 11 18
2014 BI-03 26 29 6 16 23 0 0 55 39 31
2014 BI-04 29 50 0 21 0 0 0 79 21 14
2011 BI 36 34 11 11 8 0 0 70 19 74
2011 BI-02 30 50 0 15 5 0 0 80 20 20
2011 BI-03 36 30 15 9 9 0 0 67 18 33

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 29 42 14 12 3 0 0 71 15 58
2017 BI-02 26 43 10 21 0 0 0 69 21 19
2017 BI-03 39 26 13 13 9 0 0 66 22 23
2017 BI-04 8 69 23 0 0 0 0 77 0 13
2014 BI 29 47 12 4 7 0 0 76 12 68
2014 BI-02 11 72 11 6 0 0 0 83 6 18
2014 BI-03 32 39 10 6 13 0 0 71 19 31
2014 BI-04 43 36 14 0 7 0 0 79 7 14
2011 BI 26 49 10 7 7 1 0 76 14 73
2011 BI-02 10 70 5 10 5 0 0 80 15 20
2011 BI-03 30 36 9 9 12 3 0 69 22 33
2008 BI 32 44 6 15 3 0 0 76 18 34
2008 BI-02 18 64 9 9 0 0 0 82 9 11
2008 BI-03 50 33 0 8 8 0 0 83 17 12

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 57 28 7 8 0 0 0 85 8 59
2017 BI-02 39 41 5 15 0 0 0 80 15 20
2017 BI-03 52 31 9 8 0 0 0 83 8 23
2017 BI-04 92 0 8 0 0 0 0 92 0 13
2014 BI 53 38 6 1 1 0 0 91 3 68
2014 BI-02 39 56 6 0 0 0 0 94 0 18
2014 BI-03 55 35 6 0 3 0 0 90 3 31
2014 BI-04 71 21 0 7 0 0 0 93 7 14
2011 BI 58 36 4 0 1 0 0 95 1 74
2011 BI-02 50 45 5 0 0 0 0 95 0 20
2011 BI-03 48 45 3 0 3 0 0 94 3 33
2008 BI 50 44 0 6 0 0 0 94 6 34
2008 BI-02 27 73 0 0 0 0 0 100 0 11
2008 BI-03 58 25 0 17 0 0 0 83 17 12

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 64 22 2 10 1 0 0 87 12 59
2017 BI-02 44 36 0 20 0 0 0 80 20 20
2017 BI-03 66 22 0 9 4 0 0 87 13 23
2017 BI-04 85 8 8 0 0 0 0 92 0 13
2014 BI 51 38 6 3 1 0 0 90 4 68
2014 BI-02 28 56 11 6 0 0 0 83 6 18
2014 BI-03 52 39 3 3 3 0 0 90 6 31
2014 BI-04 79 21 0 0 0 0 0 100 0 14
2011 BI 65 28 4 1 1 0 0 93 3 74
2011 BI-02 65 30 5 0 0 0 0 95 0 20
2011 BI-03 55 39 0 3 3 0 0 94 6 33
2008 BI 62 32 3 3 0 0 0 94 3 34
2008 BI-02 36 55 9 0 0 0 0 91 0 11
2008 BI-03 67 25 0 8 0 0 0 92 8 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 60 32 7 0 2 0 0 92 2 59
2017 BI-02 61 25 10 0 5 0 0 85 5 20
2017 BI-03 57 34 9 0 0 0 0 91 0 23
2017 BI-04 54 46 0 0 0 0 0 100 0 13
2014 BI 56 35 7 1 0 0 0 91 1 68
2014 BI-02 56 39 6 0 0 0 0 94 0 18
2014 BI-03 48 39 10 3 0 0 0 87 3 31
2014 BI-04 71 29 0 0 0 0 0 100 0 14

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 32 44 8 8 7 0 0 77 15 59
2017 BI-02 25 65 5 0 5 0 0 90 5 20
2017 BI-03 44 31 13 9 4 0 0 74 13 23
2017 BI-04 15 46 8 23 8 0 0 62 31 13
2014 BI 34 37 10 13 6 0 0 71 19 68
2014 BI-02 44 44 6 6 0 0 0 89 6 18
2014 BI-03 32 32 13 13 10 0 0 65 23 31
2014 BI-04 29 36 7 21 7 0 0 64 29 14
2011 BI 35 42 9 5 7 1 0 78 12 74
2011 BI-02 20 55 10 0 15 0 0 75 15 20
2011 BI-03 45 30 9 6 6 3 0 78 13 33

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 10 15 12 29 24 3 5 28 58 58
2017 BI-02 21 21 12 26 10 5 5 46 40 19
2017 BI-03 4 17 13 22 31 4 9 25 60 23
2017 BI-04 0 8 8 54 31 0 0 8 85 13
2014 BI 19 28 15 18 13 0 7 51 33 68
2014 BI-02 17 33 22 11 0 0 17 60 13 18
2014 BI-03 16 29 13 13 23 0 6 48 38 31
2014 BI-04 29 29 0 36 7 0 0 57 43 14
2011 BI 12 16 15 26 21 3 7 32 52 73
2011 BI-02 5 5 25 20 25 5 15 13 56 20
2011 BI-03 15 21 6 30 21 3 3 39 55 33
2008 BI 26 21 6 15 24 0 9 52 42 34
2008 BI-02 18 36 9 27 9 0 0 55 36 11
2008 BI-03 33 25 0 0 17 0 25 78 22 12

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 42 39 2 13 3 0 0 82 17 59
2017 BI-02 39 36 0 25 0 0 0 75 25 20
2017 BI-03 44 39 0 13 4 0 0 83 17 23
2017 BI-04 46 46 8 0 0 0 0 92 0 13
2014 BI 37 53 4 1 4 0 0 90 6 68
2014 BI-02 22 72 0 6 0 0 0 94 6 18
2014 BI-03 45 39 6 0 10 0 0 84 10 31
2014 BI-04 43 50 7 0 0 0 0 93 0 14
2011 BI 36 49 5 8 1 0 0 85 9 74
2011 BI-02 35 50 5 10 0 0 0 85 10 20
2011 BI-03 33 45 9 9 3 0 0 79 12 33
2008 BI 41 44 6 6 3 0 0 85 9 34
2008 BI-02 27 64 0 9 0 0 0 91 9 11
2008 BI-03 75 0 8 8 8 0 0 75 17 12

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 25 36 12 15 10 2 0 62 26 59
2017 BI-02 25 26 10 25 15 0 0 51 39 20
2017 BI-03 31 35 21 4 4 4 0 69 9 23
2017 BI-04 15 54 0 23 8 0 0 69 31 13
2014 BI 25 29 21 16 9 0 0 54 25 68
2014 BI-02 6 39 28 22 6 0 0 44 28 18
2014 BI-03 29 23 23 16 10 0 0 52 26 31
2014 BI-04 43 21 14 14 7 0 0 64 21 14
2011 BI 22 38 11 14 14 1 0 61 28 73
2011 BI-02 15 55 5 5 20 0 0 70 25 20
2011 BI-03 27 24 6 24 15 3 0 53 41 33

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 37 39 8 10 5 0 0 77 15 59
2017 BI-02 25 41 10 15 10 0 0 65 25 20
2017 BI-03 39 39 13 4 4 0 0 79 9 23
2017 BI-04 46 46 0 8 0 0 0 92 8 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 46 34 13 5 2 0 0 80 7 59
2017 BI-02 44 41 10 5 0 0 0 85 5 20
2017 BI-03 44 35 13 4 4 0 0 79 9 23
2017 BI-04 46 31 15 8 0 0 0 77 8 13
2014 BI 44 47 7 0 1 0 0 91 1 68
2014 BI-02 39 56 6 0 0 0 0 94 0 18
2014 BI-03 42 45 10 0 3 0 0 87 3 31
2014 BI-04 64 36 0 0 0 0 0 100 0 14
2011 BI 50 30 8 8 4 0 0 80 12 74
2011 BI-02 50 35 10 0 5 0 0 85 5 20
2011 BI-03 52 18 9 15 6 0 0 70 21 33
2008 BI 44 35 6 15 0 0 0 79 15 34
2008 BI-02 36 55 0 9 0 0 0 91 9 11
2008 BI-03 58 17 8 17 0 0 0 75 17 12

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 34 34 7 18 7 0 0 68 25 59
2017 BI-02 35 26 0 30 10 0 0 61 39 20
2017 BI-03 39 31 13 13 4 0 0 70 17 23
2017 BI-04 31 46 8 15 0 0 0 77 15 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 66 21 8 2 3 0 0 87 5 59
2017 BI-02 59 26 10 0 5 0 0 85 5 20
2017 BI-03 66 22 4 4 4 0 0 87 9 23
2017 BI-04 77 15 8 0 0 0 0 92 0 13
2014 BI 72 24 1 0 3 0 0 96 3 68
2014 BI-02 72 28 0 0 0 0 0 100 0 18
2014 BI-03 71 19 3 0 6 0 0 90 6 31
2014 BI-04 86 14 0 0 0 0 0 100 0 14
2011 BI 69 24 1 5 0 0 0 93 5 74
2011 BI-02 70 25 0 5 0 0 0 95 5 20
2011 BI-03 70 18 3 9 0 0 0 88 9 33

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 47 22 12 12 7 0 0 70 19 59
2017 BI-02 35 31 5 25 5 0 0 65 30 20
2017 BI-03 48 26 13 4 9 0 0 74 13 23
2017 BI-04 62 8 23 8 0 0 0 69 8 13
2014 BI 34 41 12 9 4 0 0 75 13 68
2014 BI-02 22 44 17 17 0 0 0 67 17 18
2014 BI-03 35 42 10 6 6 0 0 77 13 31
2014 BI-04 43 36 7 7 7 0 0 79 14 14
2011 BI 42 39 3 8 8 0 0 81 16 74
2011 BI-02 55 30 5 0 10 0 0 85 10 20
2011 BI-03 36 39 3 12 9 0 0 76 21 33

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 51 31 5 7 5 2 0 83 12 59
2017 BI-02 49 36 5 5 5 0 0 85 10 20
2017 BI-03 48 31 8 4 9 0 0 79 13 23
2017 BI-04 62 23 0 15 0 0 0 85 15 13
2014 BI 38 41 15 3 3 0 0 79 6 68
2014 BI-02 22 56 22 0 0 0 0 78 0 18
2014 BI-03 45 35 10 3 6 0 0 81 10 31
2014 BI-04 43 50 0 7 0 0 0 93 7 14

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 34 38 8 15 3 2 0 73 19 59
2017 BI-02 30 41 0 25 5 0 0 70 30 20
2017 BI-03 35 39 17 4 4 0 0 74 9 23
2017 BI-04 31 38 8 23 0 0 0 69 23 13
2014 BI 34 44 13 4 4 0 0 78 9 68
2014 BI-02 17 61 17 6 0 0 0 78 6 18
2014 BI-03 39 32 16 3 10 0 0 71 13 31
2014 BI-04 43 50 0 7 0 0 0 93 7 14
2011 BI 43 35 11 7 3 1 0 79 10 74
2011 BI-02 45 45 5 0 5 0 0 90 5 20
2011 BI-03 39 33 15 9 0 3 0 75 9 33

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 52 29 5 8 5 0 0 82 13 59
2017 BI-02 35 36 10 15 5 0 0 70 20 20
2017 BI-03 61 26 0 8 4 0 0 87 13 23
2017 BI-04 62 31 8 0 0 0 0 92 0 13
2014 BI 50 40 4 0 6 0 0 90 6 68
2014 BI-02 44 50 6 0 0 0 0 94 0 18
2014 BI-03 48 32 6 0 13 0 0 81 13 31
2014 BI-04 57 43 0 0 0 0 0 100 0 14
2011 BI 41 50 7 1 1 0 0 91 3 74
2011 BI-02 50 40 10 0 0 0 0 90 0 20
2011 BI-03 33 55 6 3 3 0 0 88 6 33
2008 BI 47 41 3 6 3 0 0 88 9 34
2008 BI-02 27 55 9 9 0 0 0 82 9 11
2008 BI-03 75 8 0 8 8 0 0 83 17 12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 29 27 19 10 12 0 3 58 23 59
2017 BI-02 31 30 25 10 5 0 0 61 15 20
2017 BI-03 44 30 13 4 4 0 4 77 9 23
2017 BI-04 0 23 15 23 31 0 8 25 58 13
2014 BI 15 37 25 15 9 0 0 51 24 68
2014 BI-02 22 50 22 6 0 0 0 72 6 18
2014 BI-03 13 39 26 13 10 0 0 52 23 31
2014 BI-04 7 21 29 21 21 0 0 29 43 14
2011 BI 19 34 24 19 4 0 0 53 23 74
2011 BI-02 25 40 25 5 5 0 0 65 10 20
2011 BI-03 12 33 30 24 0 0 0 45 24 33
2008 BI 18 47 15 9 12 0 0 65 21 34
2008 BI-02 27 36 27 9 0 0 0 64 9 11
2008 BI-03 17 67 17 0 0 0 0 83 0 12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 5 25 34 25 11 0 0 36 30 59
2017 BI-02 0 15 30 39 16 0 0 56 15 20
2017 BI-03 9 39 21 17 13 0 0 31 48 23
2017 BI-04 8 23 62 8 0 0 0 8 31 13
2014 BI 13 29 32 18 6 0 1 24 43 68
2014 BI-02 11 17 39 17 17 0 0 33 28 18
2014 BI-03 13 39 19 23 3 0 3 27 53 31
2014 BI-04 14 29 50 7 0 0 0 7 43 14
2011 BI 14 24 34 14 11 0 4 25 39 74
2011 BI-02 5 25 35 25 10 0 0 35 30 20
2011 BI-03 18 21 30 6 18 0 6 26 42 33
2008 BI 9 29 38 15 3 3 3 19 41 34
2008 BI-02 9 73 9 9 0 0 0 9 82 11
2008 BI-03 8 0 42 25 8 8 8 40 10 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 2 19 30 29 19 2 0 49 21 59
2017 BI-02 0 25 20 25 31 0 0 56 25 20
2017 BI-03 4 22 39 13 17 4 0 32 27 23
2017 BI-04 0 8 38 46 8 0 0 54 8 13
2014 BI 7 18 22 40 9 1 3 51 26 68
2014 BI-02 6 11 33 33 17 0 0 50 17 18
2014 BI-03 13 19 16 42 0 3 6 46 36 31
2014 BI-04 0 14 21 50 14 0 0 64 14 14
2011 BI 5 20 34 24 14 0 3 39 26 74
2011 BI-02 0 10 40 35 15 0 0 50 10 20
2011 BI-03 9 24 27 15 21 0 3 38 34 33
2008 BI 12 18 21 29 12 3 6 45 32 34
2008 BI-02 0 36 9 27 18 9 0 50 40 11
2008 BI-03 8 0 25 42 8 0 17 60 10 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 22 30 32 5 11 0 0 16 52 59
2017 BI-02 5 20 59 5 11 0 0 16 25 20
2017 BI-03 34 31 13 9 13 0 0 22 65 23
2017 BI-04 31 46 15 0 8 0 0 8 77 13
2014 BI 32 21 31 6 7 0 3 14 55 68
2014 BI-02 17 28 28 11 17 0 0 28 44 18
2014 BI-03 32 19 35 3 3 0 6 7 55 31
2014 BI-04 50 21 21 7 0 0 0 7 71 14
2011 BI 23 23 31 16 5 0 1 22 47 74
2011 BI-02 5 10 55 20 10 0 0 30 15 20
2011 BI-03 27 21 21 21 6 0 3 28 50 33
2008 BI 12 41 26 12 3 3 3 16 56 34
2008 BI-02 9 27 36 18 0 0 9 20 40 11
2008 BI-03 0 33 33 17 8 8 0 27 36 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 0 10 37 40 12 0 0 53 10 59
2017 BI-02 0 5 20 59 16 0 0 75 5 20
2017 BI-03 0 9 35 39 17 0 0 56 9 23
2017 BI-04 0 23 69 8 0 0 0 8 23 13
2014 BI 13 19 28 25 12 0 3 38 33 68
2014 BI-02 0 6 33 33 28 0 0 61 6 18
2014 BI-03 16 19 23 32 3 0 6 38 38 31
2014 BI-04 21 36 36 0 7 0 0 7 57 14
2011 BI 10 12 36 30 11 0 1 42 22 73
2011 BI-02 0 10 25 50 15 0 0 65 10 20
2011 BI-03 6 19 38 22 13 0 3 35 26 32
2008 BI 3 24 26 32 12 0 3 45 27 34
2008 BI-02 0 18 27 36 18 0 0 55 18 11
2008 BI-03 0 8 17 50 17 0 8 73 9 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 22 37 17 12 12 0 0 24 59 59
2017 BI-02 15 44 0 15 26 0 0 41 59 20
2017 BI-03 17 31 26 17 9 0 0 26 48 23
2017 BI-04 38 38 23 0 0 0 0 0 77 13
2014 BI 19 33 22 15 7 0 3 23 54 67
2014 BI-02 11 39 22 17 11 0 0 28 50 18
2014 BI-03 23 30 23 17 0 0 7 18 57 30
2014 BI-04 29 29 29 0 14 0 0 14 57 14
2011 BI 24 26 24 15 5 1 4 21 53 74
2011 BI-02 15 20 20 25 15 0 5 42 37 20
2011 BI-03 24 30 21 12 3 3 6 17 60 33
2008 BI 18 15 33 12 12 0 9 27 37 33
2008 BI-02 10 20 40 0 20 0 10 22 33 10
2008 BI-03 0 0 50 17 17 0 17 40 0 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 0 14 35 32 17 0 2 50 14 59
2017 BI-02 0 0 39 39 16 0 5 59 0 20
2017 BI-03 0 22 30 31 17 0 0 48 22 23
2017 BI-04 0 23 38 23 15 0 0 38 23 13
2014 BI 9 9 32 26 16 1 6 46 19 68
2014 BI-02 11 6 28 28 22 6 0 53 18 18
2014 BI-03 10 6 29 32 10 0 13 48 19 31
2014 BI-04 7 7 50 21 14 0 0 36 14 14
2011 BI 4 15 29 29 12 5 5 46 22 73
2011 BI-02 5 5 32 32 5 11 11 47 13 19
2011 BI-03 3 15 30 18 21 6 6 45 21 33
2008 BI 6 26 29 15 21 0 3 36 33 34
2008 BI-02 0 18 36 9 36 0 0 45 18 11
2008 BI-03 0 33 25 17 17 0 8 36 36 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 15 24 39 8 11 3 0 20 40 59
2017 BI-02 0 25 44 15 16 0 0 31 25 20
2017 BI-03 35 22 21 4 9 9 0 14 62 23
2017 BI-04 8 23 62 0 8 0 0 8 31 13
2014 BI 19 21 41 10 6 0 3 17 41 68
2014 BI-02 6 17 56 6 17 0 0 22 22 18
2014 BI-03 26 23 35 10 0 0 6 10 52 31
2014 BI-04 29 21 36 14 0 0 0 14 50 14
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 57 26 3 3 3 3 3 89 7 59
2017 BI-02 64 21 0 5 5 5 0 90 10 20
2017 BI-03 48 26 9 0 4 4 9 85 5 23
2017 BI-04 54 38 0 8 0 0 0 92 8 13
2014 BI 74 18 0 3 3 0 3 94 6 68
2014 BI-02 78 22 0 0 0 0 0 100 0 18
2014 BI-03 74 10 0 3 6 0 6 90 10 31
2014 BI-04 64 29 0 7 0 0 0 93 7 14
2011 BI 68 14 3 5 3 1 7 88 9 74
2011 BI-02 65 10 10 10 0 0 5 79 11 20
2011 BI-03 58 18 0 3 6 3 12 89 11 33
2008 BI 82 6 3 0 0 0 9 97 0 34
2008 BI-02 82 0 0 0 0 0 18 100 0 11
2008 BI-03 83 8 0 0 0 0 8 100 0 12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 29 26 10 14 8 8 5 63 25 59
2017 BI-02 20 31 10 15 20 0 5 53 36 20
2017 BI-03 35 17 13 9 0 21 4 71 12 23
2017 BI-04 23 38 8 23 8 0 0 62 31 13
2014 BI 35 35 9 6 6 1 7 77 13 68
2014 BI-02 28 50 0 17 0 0 6 82 18 18
2014 BI-03 39 23 13 0 13 3 10 70 15 31
2014 BI-04 36 43 7 7 0 0 7 85 8 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 41 33 12 7 8 0 0 73 15 59
2017 BI-02 25 36 10 10 20 0 0 61 30 20
2017 BI-03 48 26 17 9 0 0 0 74 9 23
2017 BI-04 46 46 8 0 0 0 0 92 0 13
2014 BI 57 19 7 9 7 0 0 76 16 68
2014 BI-02 56 28 6 6 6 0 0 83 11 18
2014 BI-03 65 6 13 3 13 0 0 71 16 31
2014 BI-04 36 43 0 21 0 0 0 79 21 14

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 44 29 10 7 10 0 0 73 17 59
2017 BI-02 30 26 5 15 25 0 0 56 39 20
2017 BI-03 57 26 13 4 0 0 0 83 4 23
2017 BI-04 38 46 8 0 8 0 0 85 8 13
2014 BI 41 38 6 12 3 0 0 79 15 68
2014 BI-02 33 39 11 17 0 0 0 72 17 18
2014 BI-03 39 39 3 13 6 0 0 77 19 31
2014 BI-04 57 36 0 7 0 0 0 93 7 14
2011 BI 34 35 8 12 8 1 1 71 21 74
2011 BI-02 35 45 5 10 5 0 0 80 15 20
2011 BI-03 33 21 15 15 12 3 0 56 28 33
2008 BI 38 38 9 9 6 0 0 76 15 34
2008 BI-02 45 27 18 9 0 0 0 73 9 11
2008 BI-03 25 50 8 8 8 0 0 75 17 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 34 41 8 3 8 3 2 79 12 59
2017 BI-02 20 51 5 5 15 5 0 74 21 20
2017 BI-03 44 22 17 4 4 4 4 71 10 23
2017 BI-04 31 69 0 0 0 0 0 100 0 13
2014 BI 38 24 12 15 9 3 0 64 24 68
2014 BI-02 33 28 6 17 11 6 0 65 29 18
2014 BI-03 39 13 16 19 10 3 0 53 30 31
2014 BI-04 43 36 14 7 0 0 0 79 7 14
2011 BI 36 22 12 16 8 4 1 61 26 74
2011 BI-02 30 30 5 20 10 5 0 63 32 20
2011 BI-03 27 15 18 24 9 6 0 45 35 33
2008 BI 50 15 6 15 12 3 0 67 27 34
2008 BI-02 55 18 9 18 0 0 0 73 18 11
2008 BI-03 42 8 8 17 17 8 0 55 36 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 12 21 19 19 15 13 2 38 40 59
2017 BI-02 5 21 15 20 35 5 0 27 57 20
2017 BI-03 17 22 22 9 9 21 0 50 22 23
2017 BI-04 0 23 23 38 0 8 8 27 45 13
2014 BI 10 31 15 26 10 6 1 44 40 68
2014 BI-02 0 28 17 33 11 6 6 31 50 18
2014 BI-03 10 32 13 23 13 10 0 46 39 31
2014 BI-04 14 36 21 29 0 0 0 50 29 14

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 46 37 8 5 3 0 0 83 8 59
2017 BI-02 35 31 10 15 10 0 0 65 25 20
2017 BI-03 57 30 13 0 0 0 0 87 0 23
2017 BI-04 38 62 0 0 0 0 0 100 0 13
2014 BI 54 38 1 1 4 0 0 93 6 68
2014 BI-02 61 39 0 0 0 0 0 100 0 18
2014 BI-03 45 42 0 3 10 0 0 87 13 31
2014 BI-04 64 36 0 0 0 0 0 100 0 14
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 36 38 14 7 7 0 0 73 13 59
2017 BI-02 30 41 10 10 10 0 0 70 20 20
2017 BI-03 44 31 17 4 4 0 0 74 8 23
2017 BI-04 23 46 15 8 8 0 0 69 15 13
2014 BI 31 43 7 10 9 0 0 74 19 68
2014 BI-02 28 44 0 28 0 0 0 72 28 18
2014 BI-03 29 39 13 3 16 0 0 68 19 31
2014 BI-04 43 43 7 7 0 0 0 86 7 14
2011 BI 36 38 5 14 7 0 0 74 20 74
2011 BI-02 35 45 0 10 10 0 0 80 20 20
2011 BI-03 30 45 3 18 3 0 0 76 21 33
2008 BI 35 21 6 24 15 0 0 56 38 34
2008 BI-02 18 27 18 18 18 0 0 45 36 11
2008 BI-03 58 8 0 25 8 0 0 67 33 12

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 49 31 10 7 3 0 0 80 10 59
2017 BI-02 39 36 5 15 5 0 0 75 20 20
2017 BI-03 61 22 13 0 4 0 0 83 4 23
2017 BI-04 38 38 15 8 0 0 0 77 8 13
2014 BI 35 46 12 1 4 1 0 82 6 68
2014 BI-02 39 44 11 0 6 0 0 83 6 18
2014 BI-03 32 39 16 3 6 3 0 73 10 31
2014 BI-04 50 50 0 0 0 0 0 100 0 14
2011 BI 42 22 16 11 8 1 0 64 19 74
2011 BI-02 40 20 15 15 10 0 0 60 25 20
2011 BI-03 39 21 18 15 3 3 0 63 19 33
2008 BI 36 27 9 15 12 0 0 64 27 33
2008 BI-02 20 30 20 10 20 0 0 50 30 10
2008 BI-03 50 33 0 17 0 0 0 83 17 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 47 31 7 7 7 2 0 80 14 59
2017 BI-02 39 21 10 15 15 0 0 61 30 20
2017 BI-03 61 31 4 0 4 0 0 92 4 23
2017 BI-04 31 54 8 8 0 0 0 85 8 13
2014 BI 37 41 12 4 4 1 0 79 9 68
2014 BI-02 28 44 17 6 6 0 0 72 11 18
2014 BI-03 42 39 10 0 6 3 0 83 7 31
2014 BI-04 43 36 14 7 0 0 0 79 7 14
2011 BI 33 38 8 11 10 0 0 71 21 73
2011 BI-02 37 26 21 11 5 0 0 63 16 19
2011 BI-03 24 45 3 18 9 0 0 70 27 33
2008 BI 32 26 9 18 15 0 0 59 32 34
2008 BI-02 18 45 9 9 18 0 0 64 27 11
2008 BI-03 50 17 8 17 8 0 0 67 25 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 74 18 0 2 0 3 3 98 2 58
2017 BI-02 67 27 0 0 0 5 0 100 0 19
2017 BI-03 74 13 0 0 0 4 9 100 0 23
2017 BI-04 77 15 0 8 0 0 0 92 8 13
2014 BI 84 7 0 3 3 0 3 94 6 68
2014 BI-02 83 11 0 0 6 0 0 94 6 18
2014 BI-03 84 3 0 3 3 0 6 93 7 31
2014 BI-04 86 7 0 7 0 0 0 93 7 14
2011 BI 80 8 3 1 1 0 7 94 3 74
2011 BI-02 85 5 5 0 0 0 5 95 0 20
2011 BI-03 73 9 3 0 3 0 12 93 3 33
2008 BI 91 0 0 0 0 0 9 100 0 33
2008 BI-02 90 0 0 0 0 0 10 100 0 10
2008 BI-03 92 0 0 0 0 0 8 100 0 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 54 21 2 3 10 7 3 83 15 59
2017 BI-02 59 31 0 0 0 5 5 100 0 20
2017 BI-03 70 13 0 4 4 9 0 90 10 23
2017 BI-04 15 23 8 8 38 8 0 42 50 13
2014 BI 49 21 12 7 6 3 3 73 14 68
2014 BI-02 67 22 6 0 0 6 0 94 0 18
2014 BI-03 48 10 10 10 13 3 6 64 25 31
2014 BI-04 43 21 21 14 0 0 0 64 14 14
2011 BI 49 18 8 15 8 1 1 68 24 74
2011 BI-02 45 20 20 15 0 0 0 65 15 20
2011 BI-03 45 18 6 12 12 3 3 68 26 33

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 52 22 10 5 10 0 0 75 15 59
2017 BI-02 44 36 5 0 15 0 0 80 15 20
2017 BI-03 61 17 17 0 4 0 0 78 4 23
2017 BI-04 46 8 8 23 15 0 0 54 38 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 59 19 13 5 3 0 0 78 8 59
2017 BI-02 54 26 15 0 5 0 0 80 5 20
2017 BI-03 70 13 13 0 4 0 0 83 4 23
2017 BI-04 46 15 15 23 0 0 0 62 23 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 52 26 7 10 5 0 0 78 15 59
2017 BI-02 44 26 5 20 5 0 0 70 25 20
2017 BI-03 61 26 8 0 4 0 0 87 4 23
2017 BI-04 46 31 8 8 8 0 0 77 15 13
2014 BI 46 34 9 7 4 0 0 79 12 68
2014 BI-02 44 44 6 6 0 0 0 89 6 18
2014 BI-03 45 26 13 6 10 0 0 71 16 31
2014 BI-04 57 29 7 7 0 0 0 86 7 14
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 21 29 13 17 0 4 17 63 21 24
2017 BI-04 0 33 25 17 0 0 25 44 22 12
2014 BI 4 43 32 11 4 0 7 50 15 28
2014 BI-03 0 45 36 9 9 0 0 45 18 11
2014 BI-04 0 33 33 17 0 0 17 40 20 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 24 31 15 12 14 3 0 57 27 58
2017 BI-02 31 33 21 5 10 0 0 64 16 19
2017 BI-03 31 22 13 13 13 8 0 57 29 23
2017 BI-04 0 46 15 15 23 0 0 46 38 13
2014 BI 25 50 10 7 4 3 0 77 12 68
2014 BI-02 22 67 6 6 0 0 0 89 6 18
2014 BI-03 23 45 13 6 10 3 0 70 17 31
2014 BI-04 29 43 14 7 0 7 0 77 8 14
2011 BI 22 30 18 15 8 8 0 56 25 74
2011 BI-02 20 20 25 15 10 10 0 44 28 20
2011 BI-03 12 30 24 12 9 12 0 48 24 33

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 25 34 15 13 12 0 0 60 25 59
2017 BI-02 30 36 15 10 10 0 0 65 20 20
2017 BI-03 35 26 13 13 13 0 0 61 26 23
2017 BI-04 8 46 15 15 15 0 0 54 31 13
2014 BI 25 38 22 7 6 1 0 64 13 68
2014 BI-02 33 28 33 6 0 0 0 61 6 18
2014 BI-03 23 39 19 3 13 3 0 63 17 31
2014 BI-04 21 50 14 14 0 0 0 71 14 14
2011 BI 26 28 14 20 11 1 0 55 32 74
2011 BI-02 30 30 10 20 10 0 0 60 30 20
2011 BI-03 18 27 18 21 12 3 0 47 34 33
2008 BI 15 29 21 15 15 6 0 47 31 34
2008 BI-02 0 55 27 18 0 0 0 55 18 11
2008 BI-03 25 17 17 17 17 8 0 45 36 12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 17 34 19 17 12 2 0 52 29 59
2017 BI-02 20 36 15 15 15 0 0 56 30 20
2017 BI-03 26 22 22 13 13 4 0 50 27 23
2017 BI-04 0 46 23 23 8 0 0 46 31 13
2014 BI 15 38 26 12 3 6 0 56 16 68
2014 BI-02 22 33 28 11 0 6 0 59 12 18
2014 BI-03 13 39 26 10 6 6 0 55 17 31
2014 BI-04 14 36 29 14 0 7 0 54 15 14
2011 BI 15 28 18 19 16 4 0 45 37 74
2011 BI-02 0 55 30 10 5 0 0 55 15 20
2011 BI-03 18 15 12 27 18 9 0 37 50 33
2008 BI 9 18 21 29 18 6 0 28 50 34
2008 BI-02 0 27 36 27 9 0 0 27 36 11
2008 BI-03 25 8 8 25 17 17 0 40 50 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 19 26 19 15 17 5 0 47 34 59
2017 BI-02 20 31 20 15 15 0 0 51 30 20
2017 BI-03 17 17 22 13 17 13 0 40 35 23
2017 BI-04 8 38 8 23 23 0 0 46 46 13
2014 BI 12 28 25 19 10 6 0 42 31 68
2014 BI-02 17 22 44 17 0 0 0 39 17 18
2014 BI-03 10 19 16 29 13 13 0 33 48 31
2014 BI-04 14 50 21 0 14 0 0 64 14 14
2011 BI 18 23 11 24 18 7 0 43 45 74
2011 BI-02 0 35 20 25 15 5 0 37 42 20
2011 BI-03 21 9 9 30 21 9 0 33 57 33
2008 BI 21 9 18 24 26 3 0 30 52 34
2008 BI-02 18 9 27 27 18 0 0 27 45 11
2008 BI-03 25 17 8 25 25 0 0 42 50 12

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 15 29 22 15 19 0 0 44 34 59
2017 BI-02 15 20 31 15 20 0 0 35 35 20
2017 BI-03 17 39 4 17 22 0 0 57 39 23
2017 BI-04 0 31 46 15 8 0 0 31 23 13
2014 BI 7 43 22 21 6 1 0 51 27 68
2014 BI-02 6 50 33 11 0 0 0 56 11 18
2014 BI-03 3 42 23 23 6 3 0 47 30 31
2014 BI-04 14 29 14 29 14 0 0 43 43 14
2011 BI 12 27 22 20 16 3 0 40 38 74
2011 BI-02 10 35 45 10 0 0 0 45 10 20
2011 BI-03 12 18 9 30 24 6 0 32 58 33
2008 BI 9 26 26 24 15 0 0 35 38 34
2008 BI-02 0 36 27 27 9 0 0 36 36 11
2008 BI-03 25 17 25 17 17 0 0 42 33 12
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 25 41 18 10 2 3 0 69 12 59
2017 BI-02 20 51 15 10 5 0 0 70 15 20
2017 BI-03 26 26 30 9 0 9 0 58 10 23
2017 BI-04 15 62 8 15 0 0 0 77 15 13
2014 BI 19 54 16 7 3 0 0 74 10 68
2014 BI-02 17 61 11 11 0 0 0 78 11 18
2014 BI-03 16 52 19 10 3 0 0 68 13 31
2014 BI-04 21 57 14 0 7 0 0 79 7 14
2011 BI 24 41 18 8 8 1 0 66 16 74
2011 BI-02 30 45 15 5 5 0 0 75 10 20
2011 BI-03 21 33 18 9 15 3 0 56 25 33

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 44 43 8 3 0 2 0 88 3 59
2017 BI-02 39 46 5 5 0 5 0 90 5 20
2017 BI-03 44 39 13 4 0 0 0 83 4 23
2017 BI-04 38 54 8 0 0 0 0 92 0 13
2014 BI 46 44 7 1 1 0 0 90 3 68
2014 BI-02 39 56 6 0 0 0 0 94 0 18
2014 BI-03 52 35 10 0 3 0 0 87 3 31
2014 BI-04 43 57 0 0 0 0 0 100 0 14
2011 BI 39 43 12 5 0 0 0 82 5 74
2011 BI-02 35 60 5 0 0 0 0 95 0 20
2011 BI-03 33 36 24 6 0 0 0 70 6 33

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 29 46 10 12 3 0 0 75 15 59
2017 BI-02 35 46 10 5 5 0 0 80 10 20
2017 BI-03 22 48 4 22 4 0 0 70 26 23
2017 BI-04 23 46 23 8 0 0 0 69 8 13
2014 BI 29 32 21 9 4 3 1 65 14 68
2014 BI-02 28 44 22 0 0 0 6 76 0 18
2014 BI-03 26 23 19 16 10 6 0 52 28 31
2014 BI-04 43 36 14 7 0 0 0 79 7 14
2011 BI 31 27 16 15 4 7 0 62 20 74
2011 BI-02 15 35 35 5 0 10 0 56 6 20
2011 BI-03 36 24 6 21 6 6 0 65 29 33
2008 BI 15 35 26 15 3 6 0 53 19 34
2008 BI-02 0 27 45 27 0 0 0 27 27 11
2008 BI-03 25 42 8 8 0 17 0 80 10 12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 22 37 15 19 3 3 0 62 23 59
2017 BI-02 15 31 30 15 5 5 0 48 21 20
2017 BI-03 26 39 4 26 0 4 0 68 27 23
2017 BI-04 15 54 15 15 0 0 0 69 15 13
2014 BI 15 26 35 6 6 12 0 47 13 68
2014 BI-02 6 28 56 6 0 6 0 35 6 18
2014 BI-03 23 23 23 10 10 13 0 52 22 31
2014 BI-04 7 43 36 0 7 7 0 54 8 14
2011 BI 10 32 23 16 10 8 1 45 29 73
2011 BI-02 0 25 40 10 10 15 0 29 24 20
2011 BI-03 12 30 12 27 9 6 3 47 40 33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 15 20 12 24 23 3 2 38 50 59
2017 BI-02 15 30 15 15 15 5 6 50 33 20
2017 BI-03 17 13 13 22 30 4 0 32 54 23
2017 BI-04 8 23 0 46 23 0 0 31 69 13
2014 BI 13 21 21 16 21 9 0 37 40 68
2014 BI-02 6 33 22 22 11 6 0 41 35 18
2014 BI-03 19 10 19 13 26 13 0 33 44 31
2014 BI-04 14 29 21 7 21 7 0 46 31 14
2011 BI 9 20 16 16 27 9 1 33 48 74
2011 BI-02 5 15 15 15 30 15 5 25 56 20
2011 BI-03 15 15 12 18 30 9 0 33 53 33

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 57 17 7 7 5 3 3 80 12 59
2017 BI-02 64 16 5 5 5 5 0 84 10 20
2017 BI-03 48 13 9 9 8 4 9 70 19 23
2017 BI-04 54 31 8 8 0 0 0 85 8 13
2014 BI 62 10 13 6 4 0 4 75 11 68
2014 BI-02 61 11 17 0 6 0 6 76 6 18
2014 BI-03 68 10 10 3 6 0 3 80 10 31
2014 BI-04 50 14 21 14 0 0 0 64 14 14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 64 22 5 2 0 5 2 93 2 59
2017 BI-02 69 21 5 0 0 5 0 95 0 20
2017 BI-03 61 17 4 4 0 9 4 91 5 23
2017 BI-04 54 38 8 0 0 0 0 92 0 13
2014 BI 63 19 10 1 0 3 3 88 2 68
2014 BI-02 61 28 6 0 0 0 6 94 0 18
2014 BI-03 68 10 10 3 0 6 3 86 4 31
2014 BI-04 57 21 21 0 0 0 0 79 0 14
2011 BI 69 9 7 4 3 3 5 85 7 74
2011 BI-02 65 15 5 10 0 0 5 84 11 20
2011 BI-03 61 9 6 3 6 6 9 82 11 33
2008 BI 74 9 6 0 0 3 9 93 0 34
2008 BI-02 73 9 0 0 0 9 9 100 0 11
2008 BI-03 67 17 0 0 0 0 17 100 0 12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 22 29 17 19 14 0 0 51 32 59
2017 BI-02 15 36 5 30 15 0 0 51 44 20
2017 BI-03 35 9 26 13 17 0 0 44 31 23
2017 BI-04 8 54 23 8 8 0 0 62 15 13
2014 BI 24 28 24 13 12 0 0 51 25 68
2014 BI-02 17 22 33 22 6 0 0 39 28 18
2014 BI-03 26 23 23 10 19 0 0 48 29 31
2014 BI-04 21 43 14 14 7 0 0 64 21 14
2011 BI 19 39 12 15 12 3 0 60 28 74
2011 BI-02 15 35 10 20 15 5 0 53 37 20
2011 BI-03 18 33 18 12 15 3 0 53 28 33
2008 BI 21 26 24 15 15 0 0 47 29 34
2008 BI-02 0 27 36 27 9 0 0 27 36 11
2008 BI-03 50 17 8 8 17 0 0 67 25 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 20 22 10 20 23 2 2 44 45 59
2017 BI-02 20 16 10 30 25 0 0 36 54 20
2017 BI-03 31 17 9 13 26 4 0 50 41 23
2017 BI-04 8 38 15 15 15 0 8 50 33 13
2014 BI 25 19 16 18 22 0 0 44 40 68
2014 BI-02 22 17 17 17 28 0 0 39 44 18
2014 BI-03 26 16 23 19 16 0 0 42 35 31
2014 BI-04 29 29 7 7 29 0 0 57 36 14
2011 BI 15 30 19 11 23 3 0 46 35 74
2011 BI-02 30 25 5 10 30 0 0 55 40 20
2011 BI-03 9 24 21 15 24 6 0 35 42 33
2008 BI 18 26 18 15 24 0 0 44 38 34
2008 BI-02 0 36 18 27 18 0 0 36 45 11
2008 BI-03 33 17 8 8 33 0 0 50 42 12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 22 39 19 10 7 3 0 63 17 59
2017 BI-02 15 46 15 10 10 5 0 64 21 20
2017 BI-03 26 35 13 13 9 4 0 64 23 23
2017 BI-04 15 46 38 0 0 0 0 62 0 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 39 34 15 7 3 2 0 74 10 59
2017 BI-02 35 41 20 0 5 0 0 75 5 20
2017 BI-03 39 26 13 13 4 4 0 69 18 23
2017 BI-04 31 46 15 8 0 0 0 77 8 13
2014 BI 49 32 13 1 3 1 0 82 4 68
2014 BI-02 28 50 17 6 0 0 0 78 6 18
2014 BI-03 52 29 10 0 6 3 0 83 7 31
2014 BI-04 57 29 14 0 0 0 0 86 0 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 37 39 15 7 2 0 0 77 8 59
2017 BI-02 25 65 5 5 0 0 0 90 5 20
2017 BI-03 48 22 21 9 0 0 0 70 9 23
2017 BI-04 31 31 23 8 8 0 0 62 15 13
2014 BI 40 41 10 1 4 3 0 83 6 68
2014 BI-02 17 67 11 0 0 6 0 88 0 18
2014 BI-03 55 23 6 3 10 3 0 80 13 31
2014 BI-04 36 57 7 0 0 0 0 93 0 14
2011 BI 35 42 12 3 5 3 0 79 8 74
2011 BI-02 40 45 10 0 5 0 0 85 5 20
2011 BI-03 27 42 12 6 6 6 0 74 13 33

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 44 37 8 7 3 0 0 81 10 59
2017 BI-02 44 36 10 5 5 0 0 80 10 20
2017 BI-03 48 30 9 9 4 0 0 78 13 23
2017 BI-04 38 46 8 8 0 0 0 85 8 13
2014 BI 56 28 12 1 3 0 0 84 4 68
2014 BI-02 67 28 6 0 0 0 0 94 0 18
2014 BI-03 48 26 19 0 6 0 0 74 6 31
2014 BI-04 71 21 0 7 0 0 0 93 7 14
2011 BI 43 36 8 9 3 0 0 80 12 74
2011 BI-02 45 45 5 5 0 0 0 90 5 20
2011 BI-03 36 33 12 15 3 0 0 70 18 33
2008 BI 32 41 15 6 3 3 0 76 9 34
2008 BI-02 36 27 27 9 0 0 0 64 9 11
2008 BI-03 42 33 8 8 0 8 0 82 9 12

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 44 29 13 7 7 0 0 73 14 59
2017 BI-02 49 26 10 5 10 0 0 75 15 20
2017 BI-03 44 26 17 4 9 0 0 70 13 23
2017 BI-04 31 46 8 15 0 0 0 77 15 13
2014 BI 37 46 10 1 4 1 0 84 6 68
2014 BI-02 50 33 17 0 0 0 0 83 0 18
2014 BI-03 29 45 10 3 10 3 0 77 13 31
2014 BI-04 36 57 7 0 0 0 0 93 0 14
2011 BI 41 28 11 12 8 0 0 69 20 74
2011 BI-02 40 50 0 5 5 0 0 90 10 20
2011 BI-03 33 21 18 15 12 0 0 55 27 33

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 36 38 12 8 7 0 0 73 15 59
2017 BI-02 35 41 10 5 10 0 0 75 15 20
2017 BI-03 44 22 17 9 9 0 0 66 17 23
2017 BI-04 15 69 8 8 0 0 0 85 8 13
2014 BI 38 44 12 0 4 1 0 84 4 68
2014 BI-02 56 28 17 0 0 0 0 83 0 18
2014 BI-03 32 45 10 0 10 3 0 80 10 31
2014 BI-04 29 64 7 0 0 0 0 93 0 14
2011 BI 32 36 11 18 3 0 0 69 20 74
2011 BI-02 35 45 15 5 0 0 0 80 5 20
2011 BI-03 30 27 12 27 3 0 0 58 30 33
2008 BI 21 50 9 15 6 0 0 71 21 34
2008 BI-02 9 64 9 18 0 0 0 73 18 11
2008 BI-03 33 33 17 8 8 0 0 67 17 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 34 30 12 12 9 2 2 66 21 58
2017 BI-02 39 26 10 20 5 0 0 65 25 20
2017 BI-03 44 13 13 13 13 4 0 59 27 23
2017 BI-04 8 75 8 0 0 0 8 91 0 12
2014 BI 37 31 19 6 6 0 1 69 12 68
2014 BI-02 44 28 22 0 6 0 0 72 6 18
2014 BI-03 39 29 13 10 10 0 0 68 19 31
2014 BI-04 29 36 21 7 0 0 7 69 8 14
2011 BI 31 24 12 18 8 4 3 59 28 74
2011 BI-02 30 30 20 5 10 5 0 63 16 20
2011 BI-03 24 18 15 27 6 6 3 47 37 33
2008 BI 24 32 18 6 9 6 6 63 17 34
2008 BI-02 9 45 27 18 0 0 0 55 18 11
2008 BI-03 25 25 17 0 17 8 8 60 20 12
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 BI 20 55 25 59
2017 BI-02 15 41 44 20
2017 BI-03 9 70 21 23
2017 BI-04 46 46 8 13
2014 BI 16 50 34 68
2014 BI-02 11 50 39 18
2014 BI-03 16 45 39 31
2014 BI-04 29 50 21 14
2011 BI 20 53 27 74
2011 BI-02 20 40 40 20
2011 BI-03 21 48 30 33

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 BI 8 25 33 0 25 8 12
2014 BI 18 9 45 18 9999 9 11
2011 BI 7 20 33 13 9999 27 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 BI 12 88 59
2017 BI-04 0 100 13
2014 BI 16 84 68
2014 BI-03 19 81 31

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 17 14 19 5 12 25 9 46 26 59
2017 BI-02 10 25 20 0 15 20 11 50 21 20
2017 BI-03 13 9 13 9 13 39 4 38 38 23
2017 BI-04 15 8 31 8 8 15 15 33 22 13
2014 BI 12 18 24 12 3 26 6 43 22 68
2014 BI-02 17 28 22 11 6 11 6 53 20 18
2014 BI-03 13 10 19 13 3 35 6 39 28 31
2014 BI-04 7 21 36 7 0 29 0 40 10 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 24 42 17 2 12 3 0 68 14 59
2017 BI-02 20 49 16 5 10 0 0 69 15 20
2017 BI-03 26 35 13 0 17 9 0 67 19 23
2017 BI-04 15 46 31 0 8 0 0 62 8 13
2014 BI 18 28 19 13 3 18 1 56 20 68
2014 BI-02 11 39 6 28 0 17 0 60 33 18
2014 BI-03 16 26 19 10 6 19 3 54 21 31
2014 BI-04 36 21 21 7 0 14 0 67 8 14
2011 BI 16 28 32 9 5 8 0 49 16 74
2011 BI-02 10 20 50 5 5 10 0 33 11 20
2011 BI-03 21 24 24 15 3 12 0 52 21 33
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 27 52 15 2 2 2 0 81 3 59
2017 BI-02 20 44 26 5 5 0 0 64 10 20
2017 BI-03 35 44 17 0 0 4 0 82 0 23
2017 BI-04 23 77 0 0 0 0 0 100 0 13
2014 BI 13 68 9 7 1 0 1 82 9 68
2014 BI-02 0 89 11 0 0 0 0 89 0 18
2014 BI-03 19 61 10 3 3 0 3 83 7 31
2014 BI-04 21 50 0 29 0 0 0 71 29 14
2011 BI 12 64 9 7 4 4 0 79 11 74
2011 BI-02 0 80 5 10 0 5 0 84 11 20
2011 BI-03 15 64 6 3 6 6 0 84 10 33
2008 BI 24 44 9 9 9 3 3 72 19 34
2008 BI-02 0 73 0 9 9 0 9 80 20 11
2008 BI-03 25 33 17 8 8 8 0 64 18 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 12 17 29 7 3 23 8 42 15 59
2017 BI-02 10 15 51 10 5 10 0 27 16 20
2017 BI-03 17 13 17 9 4 34 4 50 21 23
2017 BI-04 0 31 23 0 0 23 23 57 0 13
2014 BI 4 19 31 13 6 21 6 32 26 68
2014 BI-02 0 28 39 11 6 17 0 33 20 18
2014 BI-03 6 19 23 6 10 26 10 40 25 31
2014 BI-04 7 0 43 29 0 14 7 9 36 14
2011 BI 5 14 34 11 8 26 3 26 26 74
2011 BI-02 0 20 35 15 5 20 5 27 27 20
2011 BI-03 9 9 27 12 12 30 0 26 35 33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 44 32 12 5 2 5 0 80 7 59
2017 BI-02 30 46 15 5 0 5 0 79 5 20
2017 BI-03 52 26 9 0 4 9 0 86 5 23
2017 BI-04 46 31 8 15 0 0 0 77 15 13
2014 BI 44 24 16 4 0 10 1 77 5 68
2014 BI-02 39 33 22 6 0 0 0 72 6 18
2014 BI-03 48 13 13 3 0 19 3 79 4 31
2014 BI-04 57 14 21 0 0 7 0 77 0 14
2011 BI 31 31 11 5 3 19 0 77 10 74
2011 BI-02 25 35 10 5 5 20 0 75 13 20
2011 BI-03 30 21 18 6 3 21 0 65 12 33
2008 BI 21 32 24 3 6 12 3 62 10 34
2008 BI-02 18 36 18 9 0 9 9 67 11 11
2008 BI-03 25 25 33 0 0 17 0 60 0 12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 24 43 19 8 0 7 0 71 9 59
2017 BI-02 20 41 25 10 0 5 0 64 10 20
2017 BI-03 22 39 17 9 0 13 0 70 10 23
2017 BI-04 23 54 15 8 0 0 0 77 8 13
2014 BI 24 38 16 4 1 15 1 74 7 68
2014 BI-02 11 44 28 6 0 11 0 63 6 18
2014 BI-03 39 19 10 6 3 19 3 75 13 31
2014 BI-04 14 64 14 0 0 7 0 85 0 14
2011 BI 24 27 18 7 1 23 0 67 11 74
2011 BI-02 10 25 35 5 0 25 0 47 7 20
2011 BI-03 27 24 18 3 3 24 0 68 8 33
2008 BI 24 35 12 15 6 6 3 65 23 34
2008 BI-02 18 55 18 9 0 0 0 73 9 11
2008 BI-03 33 33 0 17 0 17 0 80 20 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 BI-04 0 100 13
2014 BI 7 93 68
2014 BI-04 0 100 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 14 17 19 5 2 34 11 55 12 59
2017 BI-02 10 39 10 5 5 20 11 71 14 20
2017 BI-03 13 9 17 4 0 52 4 50 10 23
2017 BI-04 8 0 38 8 0 31 15 14 14 13
2014 BI 10 18 28 3 1 34 6 46 7 68
2014 BI-02 6 28 28 6 0 28 6 50 8 18
2014 BI-03 16 13 23 0 3 35 10 53 6 31
2014 BI-04 7 14 36 7 0 36 0 33 11 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 32 31 22 7 0 8 0 69 7 59
2017 BI-02 35 41 15 5 0 5 0 79 5 20
2017 BI-03 31 22 26 9 0 13 0 60 10 23
2017 BI-04 23 31 31 8 0 8 0 58 8 13
2014 BI 21 29 26 1 1 21 0 63 4 68
2014 BI-02 17 33 28 0 0 22 0 64 0 18
2014 BI-03 29 19 19 0 3 29 0 68 5 31
2014 BI-04 14 50 21 7 0 7 0 69 8 14
2011 BI 28 41 14 3 3 12 0 78 6 74
2011 BI-02 20 50 20 0 0 10 0 78 0 20
2011 BI-03 27 39 9 3 3 18 0 81 7 33
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 15 24 36 10 15 0 0 39 25 59
2017 BI-02 15 30 41 5 10 0 0 44 15 20
2017 BI-03 8 17 31 13 31 0 0 26 44 23
2017 BI-04 15 23 46 15 0 0 0 38 15 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 8 26 22 29 15 0 0 34 44 59
2017 BI-02 5 36 20 30 10 0 0 41 39 20
2017 BI-03 17 26 26 22 9 0 0 43 31 23
2017 BI-04 0 0 23 46 31 0 0 0 77 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 24 30 32 7 7 0 0 55 14 59
2017 BI-02 36 30 30 0 5 0 0 65 5 20
2017 BI-03 31 35 17 9 9 0 0 66 17 23
2017 BI-04 0 15 62 15 8 0 0 15 23 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 11 27 27 20 15 0 0 38 36 59
2017 BI-02 16 25 25 25 10 0 0 41 35 20
2017 BI-03 13 39 21 13 13 0 0 52 26 23
2017 BI-04 0 0 46 31 23 0 0 0 54 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 27 37 19 7 3 0 7 69 11 59
2017 BI-02 36 39 15 5 0 0 5 79 5 20
2017 BI-03 30 35 13 4 9 0 9 71 14 23
2017 BI-04 8 38 38 15 0 0 0 46 15 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 16 32 22 15 15 0 0 48 30 59
2017 BI-02 16 49 20 15 0 0 0 65 15 20
2017 BI-03 22 17 26 17 17 0 0 39 34 23
2017 BI-04 8 23 23 15 31 0 0 31 46 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 22 36 23 12 7 0 0 58 19 59
2017 BI-02 26 25 20 25 5 0 0 51 30 20
2017 BI-03 17 48 21 4 9 0 0 66 13 23
2017 BI-04 15 38 38 8 0 0 0 54 8 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 14 34 34 14 5 0 0 48 19 59
2017 BI-02 16 35 39 10 0 0 0 51 10 20
2017 BI-03 13 39 30 13 4 0 0 52 17 23
2017 BI-04 8 23 38 23 8 0 0 31 31 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 24 29 25 10 10 2 0 54 20 59
2017 BI-02 20 36 30 5 10 0 0 56 15 20
2017 BI-03 31 13 26 17 9 4 0 46 27 23
2017 BI-04 8 54 23 8 8 0 0 62 15 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 32 33 18 8 8 0 0 65 17 59
2017 BI-02 44 41 10 0 5 0 0 85 5 20
2017 BI-03 31 26 21 13 9 0 0 57 22 23
2017 BI-04 15 31 31 15 8 0 0 46 23 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 43 25 15 7 7 0 3 70 14 59
2017 BI-02 61 25 0 5 5 0 5 90 10 20
2017 BI-03 31 31 26 13 0 0 0 61 13 23
2017 BI-04 23 23 23 0 23 0 8 50 25 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 70 15 5 0 7 2 2 88 7 59
2017 BI-02 85 0 10 0 5 0 0 85 5 20
2017 BI-03 57 26 0 0 13 4 0 87 13 23
2017 BI-04 62 23 8 0 0 0 8 92 0 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 53 29 10 3 3 0 2 83 7 59
2017 BI-02 26 35 25 10 5 0 0 61 15 20
2017 BI-03 66 26 4 0 4 0 0 92 4 23
2017 BI-04 62 31 0 0 0 0 8 100 0 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 56 14 12 9 8 0 2 70 17 58
2017 BI-02 61 15 10 10 5 0 0 75 15 20
2017 BI-03 55 18 9 5 13 0 0 73 18 22
2017 BI-04 46 8 23 8 8 0 8 58 17 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 57 21 2 0 1 0 19 96 2 58
2017 BI-02 51 30 0 0 0 0 20 100 0 20
2017 BI-03 64 5 0 0 4 0 27 95 5 22
2017 BI-04 54 31 8 0 0 0 8 92 0 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 63 24 3 5 2 0 3 90 7 59
2017 BI-02 46 30 5 10 5 0 5 79 16 20
2017 BI-03 79 13 4 4 0 0 0 92 4 23
2017 BI-04 54 38 0 0 0 0 8 100 0 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 68 20 5 2 3 0 2 90 5 59
2017 BI-02 56 35 0 5 5 0 0 90 10 20
2017 BI-03 70 13 13 0 4 0 0 83 4 23
2017 BI-04 77 15 0 0 0 0 8 100 0 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 60 22 10 5 2 0 2 83 7 59
2017 BI-02 75 20 5 0 0 0 0 95 0 20
2017 BI-03 52 26 13 9 0 0 0 79 9 23
2017 BI-04 54 15 15 0 8 0 8 75 8 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 5 24 47 19 5 0 0 29 24 59
2017 BI-02 10 21 49 15 5 0 0 31 20 20
2017 BI-03 0 39 48 9 4 0 0 39 13 23
2017 BI-04 0 8 46 46 0 0 0 8 46 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 8 24 44 12 12 0 0 24 32 59
2017 BI-02 15 0 54 15 16 0 0 31 15 20
2017 BI-03 0 35 31 17 17 0 0 34 35 23
2017 BI-04 15 46 38 0 0 0 0 0 62 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 34 48 10 7 0 2 0 83 7 59
2017 BI-02 20 56 20 5 0 0 0 75 5 20
2017 BI-03 39 44 9 4 0 4 0 86 5 23
2017 BI-04 31 54 0 15 0 0 0 85 15 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 12 44 10 23 8 2 0 57 32 59
2017 BI-02 10 51 5 25 10 0 0 61 35 20
2017 BI-03 13 44 13 13 13 4 0 59 27 23
2017 BI-04 0 38 15 46 0 0 0 38 46 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 BI 15 85 59
2014 BI 7 93 68
2014 BI-04 0 100 14
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 22 20 32 12 12 2 0 22 78 59
2017 BI-02 25 15 46 0 15 0 0 25 75 20
2017 BI-03 22 13 30 17 17 0 0 22 78 23
2017 BI-04 15 38 23 23 0 0 0 15 85 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 BI 31 45
2017 BI-02 39 15
2017 BI-03 39 18
2017 BI-04 9 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 BI 49 45
2017 BI-02 26 15
2017 BI-03 73 18
2017 BI-04 36 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 BI 20 45
2017 BI-02 13 15
2017 BI-03 28 18
2017 BI-04 18 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 BI 47 45
2017 BI-02 35 15
2017 BI-03 44 18
2017 BI-04 73 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 BI 7 45
2017 BI-02 7 15
2017 BI-03 11 18
2017 BI-04 0 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 BI 35 45
2017 BI-02 46 15
2017 BI-03 39 18
2017 BI-04 9 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 BI 2 37 30 9 12 9 43
2017 BI-02 7 41 26 13 7 7 15
2017 BI-03 0 18 38 13 19 13 16
2017 BI-04 0 55 27 0 9 9 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 9 23 16 20 20 0 13 36 46 45
2017 BI-02 13 35 7 13 20 0 13 55 38 15
2017 BI-03 11 17 22 28 11 0 10 31 44 18
2017 BI-04 0 18 18 18 27 0 18 22 56 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 0 4 17 34 40 0 4 5 77 45
2017 BI-02 0 7 13 35 39 0 7 7 79 15
2017 BI-03 0 0 16 34 50 0 0 0 84 18
2017 BI-04 0 0 27 36 27 0 9 0 70 11
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