2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 40 1 7 3 0 0 88 10 183
2017 AS-01 36 55 0 5 5 0 0 91 9 22
2017 AS-02 47 46 0 3 3 0 0 93 7 58
2017 AS-03 55 38 0 7 0 0 0 93 7 29
2017 AS-04 53 30 3 7 7 0 0 83 13 30
2017 AS-05 50 50 0 0 0 0 0 100 0 16
2017 AS-07 28 28 7 29 7 0 0 56 37 14
2014 AS 36 48 5 6 5 0 0 84 11 240
2014 AS-01 33 53 8 6 0 0 0 86 6 36
2014 AS-02 38 44 8 8 3 0 0 82 10 77
2014 AS-03 45 45 0 6 4 0 0 89 11 45
2014 AS-04 26 52 6 6 11 0 0 77 17 35
2014 AS-05 34 53 0 7 7 0 0 87 13 15
2014 AS-06 59 41 0 0 0 0 0 100 0 12
2014 AS-07 23 46 8 8 15 0 0 69 23 13
2011 AS 50 41 3 4 2 0 0 91 6 361
2011 AS-01 47 52 1 0 0 0 0 99 0 87
2011 AS-02 56 36 3 4 2 0 0 92 6 109
2011 AS-03 45 45 6 2 2 0 0 91 3 64
2011 AS-04 59 31 0 5 5 0 0 90 10 39
2011 AS-05 40 40 3 14 3 0 0 80 17 35
2011 AS-06 50 25 17 8 0 0 0 75 8 12
2011 AS-07 38 54 0 8 0 0 0 92 8 13
2008 AS 57 35 3 5 0 0 0 92 5 210
2008 AS-01 56 35 2 8 0 0 0 90 8 52
2008 AS-02 63 30 0 6 0 0 0 94 6 63
2008 AS-03 48 41 7 4 0 0 0 89 4 27
2008 AS-04 53 44 0 3 0 0 0 97 3 32
2008 AS-05 90 10 0 0 0 0 0 100 0 10
2008 AS-07 43 43 14 0 0 0 0 86 0 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 69 24 2 3 1 1 1 94 3 180
2017 AS-01 54 32 5 9 0 0 0 86 9 22
2017 AS-02 70 26 0 0 2 2 0 98 2 57
2017 AS-03 62 28 0 3 0 3 3 96 4 29
2017 AS-04 83 14 3 0 0 0 0 97 0 29
2017 AS-05 73 20 7 0 0 0 0 93 0 15
2017 AS-07 64 29 0 7 0 0 0 93 7 14
2014 AS 69 17 7 3 2 1 1 88 5 240
2014 AS-01 69 14 6 3 0 3 6 91 3 36
2014 AS-02 70 13 8 4 3 3 0 86 7 77
2014 AS-03 67 20 11 0 2 0 0 87 2 45
2014 AS-04 72 17 9 0 3 0 0 89 3 35
2014 AS-05 73 27 0 0 0 0 0 100 0 15
2014 AS-06 66 17 0 17 0 0 0 83 17 12
2014 AS-07 62 31 8 0 0 0 0 92 0 13
2011 AS 75 16 3 4 0 1 1 93 4 359
2011 AS-01 80 14 3 2 0 0 0 94 2 87
2011 AS-02 72 19 5 2 0 1 1 93 2 108
2011 AS-03 84 9 0 5 0 2 0 95 5 64
2011 AS-04 74 16 3 5 0 0 3 92 5 38
2011 AS-05 66 20 3 11 0 0 0 86 11 35
2011 AS-06 58 25 0 8 8 0 0 83 17 12
2011 AS-07 69 31 0 0 0 0 0 100 0 13
2008 AS 79 15 1 3 2 0 0 94 5 211
2008 AS-01 87 8 0 4 2 0 0 94 6 53
2008 AS-02 81 16 0 0 3 0 0 97 3 63
2008 AS-03 63 19 4 7 7 0 0 81 15 27
2008 AS-04 78 16 0 6 0 0 0 94 6 32
2008 AS-05 90 10 0 0 0 0 0 100 0 10
2008 AS-07 79 21 0 0 0 0 0 100 0 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 63 19 6 7 5 0 0 82 12 183
2017 AS-01 63 14 5 14 5 0 0 77 18 22
2017 AS-02 57 19 9 7 9 0 0 76 16 58
2017 AS-03 66 24 0 3 7 0 0 90 10 29
2017 AS-04 67 20 10 3 0 0 0 87 3 30
2017 AS-05 62 25 6 6 0 0 0 87 6 16
2017 AS-07 64 15 7 7 7 0 0 78 14 14
2014 AS 62 20 5 6 5 0 1 84 11 239
2014 AS-01 61 17 3 14 0 0 6 82 15 36
2014 AS-02 67 17 5 5 5 0 0 84 10 76
2014 AS-03 62 27 6 2 2 0 0 89 4 45
2014 AS-04 63 17 3 3 9 3 3 85 12 35
2014 AS-05 53 40 7 0 0 0 0 93 0 15
2014 AS-06 66 8 0 8 17 0 0 75 25 12
2014 AS-07 46 23 8 15 8 0 0 69 23 13
2011 AS 66 20 3 6 5 0 1 87 11 359
2011 AS-01 79 14 2 3 1 0 0 93 5 87
2011 AS-02 64 25 2 6 3 0 1 90 8 108
2011 AS-03 67 14 0 8 9 0 2 83 17 64
2011 AS-04 54 26 5 8 5 0 3 82 13 39
2011 AS-05 57 23 6 3 11 0 0 80 14 35
2011 AS-06 67 8 8 17 0 0 0 75 17 12
2011 AS-07 50 33 0 8 8 0 0 83 17 12
2008 AS 69 19 5 5 2 0 0 88 7 211
2008 AS-01 72 17 2 8 2 0 0 89 9 53
2008 AS-02 75 17 3 3 2 0 0 92 5 63
2008 AS-03 74 11 7 7 0 0 0 85 7 27
2008 AS-04 56 28 6 6 3 0 0 84 9 32
2008 AS-05 100 0 0 0 0 0 0 100 0 10
2008 AS-07 43 36 7 7 7 0 0 79 14 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 40 3 9 5 0 0 84 14 183
2017 AS-01 41 55 5 0 0 0 0 95 0 22
2017 AS-02 34 43 3 12 7 0 0 78 19 58
2017 AS-03 52 35 3 7 3 0 0 86 10 29
2017 AS-04 50 30 0 13 7 0 0 80 20 30
2017 AS-05 50 37 0 6 6 0 0 87 13 16
2017 AS-07 43 50 0 0 7 0 0 93 7 14
2014 AS 40 39 7 11 3 0 0 79 14 240
2014 AS-01 33 45 3 14 6 0 0 78 19 36
2014 AS-02 38 38 10 13 1 0 0 75 14 77
2014 AS-03 45 42 7 6 0 0 0 87 6 45
2014 AS-04 43 29 3 11 14 0 0 72 26 35
2014 AS-05 27 60 6 7 0 0 0 87 7 15
2014 AS-06 59 24 8 8 0 0 0 83 8 12
2014 AS-07 31 62 0 8 0 0 0 92 8 13
2011 AS 51 30 7 8 4 0 0 81 12 357
2011 AS-01 43 32 15 7 3 0 0 75 10 87
2011 AS-02 47 34 7 6 6 0 0 81 11 108
2011 AS-03 56 30 2 11 2 0 0 86 13 64
2011 AS-04 62 19 0 11 8 0 0 81 19 37
2011 AS-05 62 21 9 3 6 0 0 82 9 34
2011 AS-06 75 8 8 8 0 0 0 83 8 12
2011 AS-07 31 46 0 15 8 0 0 77 23 13

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 37 8 8 3 0 0 80 11 183
2017 AS-01 54 36 5 0 5 0 0 91 5 22
2017 AS-02 33 43 7 12 5 0 0 76 17 58
2017 AS-03 45 38 3 14 0 0 0 83 14 29
2017 AS-04 50 23 13 10 3 0 0 73 13 30
2017 AS-05 43 50 0 6 0 0 0 94 6 16
2017 AS-07 43 43 15 0 0 0 0 85 0 14
2014 AS 28 41 16 9 6 0 1 70 15 239
2014 AS-01 31 44 14 3 8 0 0 75 11 36
2014 AS-02 22 43 17 12 4 0 1 66 16 76
2014 AS-03 29 36 15 15 2 0 2 66 18 45
2014 AS-04 29 43 9 11 8 0 0 72 20 35
2014 AS-05 40 53 0 0 7 0 0 93 7 15
2014 AS-06 50 25 8 0 17 0 0 75 17 12
2014 AS-07 8 46 38 0 8 0 0 54 8 13
2011 AS 35 36 12 11 4 1 2 72 15 360
2011 AS-01 25 47 11 10 3 0 2 74 14 87
2011 AS-02 40 30 12 9 5 1 3 73 14 109
2011 AS-03 28 38 13 13 8 2 0 67 21 64
2011 AS-04 38 33 8 15 5 0 0 72 21 39
2011 AS-05 38 32 18 12 0 0 0 71 12 34
2011 AS-06 67 8 8 8 0 0 8 82 9 12
2011 AS-07 31 46 15 8 0 0 0 77 8 13
2008 AS 46 36 7 7 2 0 1 84 10 211
2008 AS-01 40 47 2 11 0 0 0 87 11 53
2008 AS-02 52 29 10 3 5 2 0 82 8 63
2008 AS-03 37 41 7 7 4 0 4 81 12 27
2008 AS-04 47 41 3 9 0 0 0 88 9 32
2008 AS-05 60 30 0 10 0 0 0 90 10 10
2008 AS-07 50 29 14 0 7 0 0 79 7 14

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 38 10 12 8 0 1 70 20 183
2017 AS-01 13 50 14 9 9 0 5 67 19 22
2017 AS-02 21 45 10 10 14 0 0 65 24 58
2017 AS-03 41 24 7 24 3 0 0 66 27 29
2017 AS-04 43 30 10 10 7 0 0 73 17 30
2017 AS-05 38 56 6 0 0 0 0 94 0 16
2017 AS-07 44 49 0 7 0 0 0 93 7 14
2014 AS 33 37 11 12 7 0 0 70 19 240
2014 AS-01 25 36 8 20 11 0 0 61 31 36
2014 AS-02 21 44 14 14 6 0 0 65 21 77
2014 AS-03 40 29 16 13 2 0 0 69 15 45
2014 AS-04 37 32 9 14 8 0 0 69 23 35
2014 AS-05 47 40 13 0 0 0 0 87 0 15
2014 AS-06 50 34 0 0 17 0 0 83 17 12
2014 AS-07 46 38 8 0 8 0 0 85 8 13
2011 AS 39 35 11 11 4 0 0 75 15 361
2011 AS-01 29 40 16 11 3 0 0 69 15 87
2011 AS-02 40 34 9 11 6 0 0 74 17 109
2011 AS-03 31 42 9 14 3 0 0 73 17 64
2011 AS-04 54 31 3 8 5 0 0 85 13 39
2011 AS-05 49 23 17 6 6 0 0 71 11 35
2011 AS-06 58 33 0 8 0 0 0 92 8 12
2011 AS-07 54 23 8 8 8 0 0 77 15 13
2008 AS 41 36 14 8 1 0 0 77 9 211
2008 AS-01 25 38 25 9 4 0 0 62 13 53
2008 AS-02 49 25 17 8 0 0 0 75 8 63
2008 AS-03 41 52 4 4 0 0 0 93 4 27
2008 AS-04 38 44 3 13 3 0 0 81 16 32
2008 AS-05 50 40 0 10 0 0 0 90 10 10
2008 AS-07 57 43 0 0 0 0 0 100 0 14

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 49 28 7 12 4 0 0 76 16 183
2017 AS-01 28 41 14 18 0 0 0 68 18 22
2017 AS-02 40 31 9 10 10 0 0 71 21 58
2017 AS-03 55 21 0 21 3 0 0 76 24 29
2017 AS-04 60 23 7 10 0 0 0 83 10 30
2017 AS-05 44 50 6 0 0 0 0 94 0 16
2017 AS-07 78 15 0 7 0 0 0 93 7 14
2014 AS 41 34 10 9 5 0 0 75 14 240
2014 AS-01 28 39 11 17 6 0 0 67 22 36
2014 AS-02 36 39 9 9 6 0 0 75 15 77
2014 AS-03 44 34 9 11 2 0 0 78 13 45
2014 AS-04 40 29 14 9 8 0 0 69 17 35
2014 AS-05 54 33 13 0 0 0 0 87 0 15
2014 AS-06 50 24 17 0 8 0 0 75 8 12
2014 AS-07 54 31 8 0 8 0 0 85 8 13
2011 AS 44 37 9 7 4 0 0 81 11 361
2011 AS-01 22 47 16 14 1 0 0 69 15 87
2011 AS-02 47 37 5 6 6 0 0 83 12 109
2011 AS-03 39 42 9 8 2 0 0 81 9 64
2011 AS-04 64 23 3 3 8 0 0 87 10 39
2011 AS-05 60 23 11 0 6 0 0 83 6 35
2011 AS-06 67 33 0 0 0 0 0 100 0 12
2011 AS-07 54 31 8 8 0 0 0 85 8 13
2008 AS 46 43 5 6 0 0 0 89 6 211
2008 AS-01 28 51 11 8 2 0 0 79 9 53
2008 AS-02 51 38 5 6 0 0 0 89 6 63
2008 AS-03 41 52 4 4 0 0 0 93 4 27
2008 AS-04 47 47 0 6 0 0 0 94 6 32
2008 AS-05 70 30 0 0 0 0 0 100 0 10
2008 AS-07 79 21 0 0 0 0 0 100 0 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 33 6 3 3 0 0 88 7 182
2017 AS-01 45 46 5 5 0 0 0 91 5 22
2017 AS-02 48 38 5 2 7 0 0 86 9 58
2017 AS-03 62 28 7 0 3 0 0 90 3 29
2017 AS-04 60 27 0 10 3 0 0 87 13 30
2017 AS-05 75 25 0 0 0 0 0 100 0 16
2017 AS-07 50 35 7 7 0 0 0 85 7 14
2014 AS 47 37 9 4 1 0 0 85 6 238
2014 AS-01 42 39 14 3 3 0 0 81 6 36
2014 AS-02 47 32 12 5 3 1 0 80 8 76
2014 AS-03 42 49 4 4 0 0 0 91 4 45
2014 AS-04 50 41 3 6 0 0 0 91 6 34
2014 AS-05 54 40 7 0 0 0 0 93 0 15
2014 AS-06 75 17 0 8 0 0 0 92 8 12
2014 AS-07 38 31 23 8 0 0 0 69 8 13

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 33 9 9 6 0 0 76 15 183
2017 AS-01 32 46 9 9 4 0 0 77 13 22
2017 AS-02 34 47 9 3 7 0 0 81 10 58
2017 AS-03 59 24 3 7 7 0 0 83 14 29
2017 AS-04 53 20 10 7 10 0 0 73 17 30
2017 AS-05 43 25 31 0 0 0 0 69 0 16
2017 AS-07 43 21 7 22 7 0 0 63 29 14
2014 AS 40 29 10 14 6 0 0 70 20 240
2014 AS-01 47 22 11 11 8 0 0 69 19 36
2014 AS-02 46 25 13 9 6 0 1 71 16 77
2014 AS-03 47 29 6 13 4 0 0 76 18 45
2014 AS-04 34 37 6 20 3 0 0 72 23 35
2014 AS-05 20 40 13 19 7 0 0 60 26 15
2014 AS-06 50 17 17 8 8 0 0 66 17 12
2014 AS-07 15 23 8 38 15 0 0 38 54 13
2011 AS 42 36 6 9 5 1 1 80 14 357
2011 AS-01 41 36 5 14 0 2 2 80 15 86
2011 AS-02 45 36 6 5 7 1 1 83 12 106
2011 AS-03 48 27 8 13 3 0 2 76 16 64
2011 AS-04 36 44 8 8 5 0 0 79 13 39
2011 AS-05 26 46 11 9 9 0 0 71 17 35
2011 AS-06 58 25 0 0 17 0 0 83 17 12
2011 AS-07 38 46 0 8 8 0 0 85 15 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 27 12 8 14 2 9 62 25 182
2017 AS-01 32 23 9 9 9 0 18 67 22 22
2017 AS-02 27 17 18 9 16 5 8 52 28 58
2017 AS-03 32 32 11 4 7 4 11 75 12 28
2017 AS-04 30 40 10 0 17 0 3 72 17 30
2017 AS-05 13 31 6 31 6 0 12 50 43 16
2017 AS-07 21 44 7 7 15 0 6 69 23 14
2014 AS 33 23 11 11 12 1 8 62 26 240
2014 AS-01 17 25 8 19 11 0 19 52 38 36
2014 AS-02 35 19 12 13 5 3 13 64 22 77
2014 AS-03 36 16 20 13 11 2 2 54 26 45
2014 AS-04 34 32 6 9 17 0 3 68 26 35
2014 AS-05 40 34 7 6 13 0 0 74 19 15
2014 AS-06 58 17 0 0 25 0 0 75 25 12
2014 AS-07 23 23 15 0 38 0 0 46 38 13
2011 AS 31 24 11 13 11 3 7 61 27 360
2011 AS-01 22 24 14 14 13 5 9 53 31 87
2011 AS-02 30 20 10 15 11 3 11 58 30 108
2011 AS-03 33 22 9 13 13 3 8 61 28 64
2011 AS-04 38 23 10 15 10 0 3 63 26 39
2011 AS-05 34 37 6 17 6 0 0 71 23 35
2011 AS-06 58 25 8 0 8 0 0 83 8 12
2011 AS-07 38 38 8 0 15 0 0 77 15 13
2008 AS 45 18 10 12 9 1 4 67 22 211
2008 AS-01 45 17 8 8 11 4 8 70 21 53
2008 AS-02 52 16 6 10 13 0 3 70 23 63
2008 AS-03 33 33 15 7 11 0 0 67 19 27
2008 AS-04 38 16 19 22 3 0 3 55 26 32
2008 AS-05 70 10 10 10 0 0 0 80 10 10
2008 AS-07 43 14 7 21 7 0 7 62 31 14

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 44 11 10 5 1 1 74 15 183
2017 AS-01 28 31 23 9 5 0 5 62 14 22
2017 AS-02 14 60 9 9 7 2 0 75 16 58
2017 AS-03 38 31 14 10 7 0 0 69 17 29
2017 AS-04 47 27 7 17 3 0 0 73 20 30
2017 AS-05 38 62 0 0 0 0 0 100 0 16
2017 AS-07 29 56 0 7 7 0 0 85 15 14
2014 AS 25 43 12 11 9 0 0 68 20 240
2014 AS-01 22 45 8 14 11 0 0 67 25 36
2014 AS-02 18 48 14 10 9 0 0 66 19 77
2014 AS-03 27 47 13 9 4 0 0 74 13 45
2014 AS-04 32 26 14 14 14 0 0 57 28 35
2014 AS-05 27 53 0 13 7 0 0 80 20 15
2014 AS-06 34 41 8 0 17 0 0 75 17 12
2014 AS-07 31 46 15 0 8 0 0 77 8 13
2011 AS 32 40 12 11 5 0 0 73 16 359
2011 AS-01 24 47 13 13 3 0 0 71 16 86
2011 AS-02 34 40 13 7 5 1 0 75 12 108
2011 AS-03 27 41 14 14 5 0 0 67 19 64
2011 AS-04 49 28 5 8 10 0 0 77 18 39
2011 AS-05 29 43 11 9 9 0 0 71 17 35
2011 AS-06 58 17 8 17 0 0 0 75 17 12
2011 AS-07 31 46 8 15 0 0 0 77 15 13
2008 AS 37 45 9 6 3 0 0 82 9 209
2008 AS-01 27 50 10 10 4 0 0 77 13 52
2008 AS-02 45 40 6 5 3 0 0 85 8 62
2008 AS-03 37 48 11 0 4 0 0 85 4 27
2008 AS-04 28 50 9 9 3 0 0 78 13 32
2008 AS-05 50 40 10 0 0 0 0 90 0 10
2008 AS-07 43 43 7 7 0 0 0 86 7 14

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 35 14 14 8 0 1 63 23 183
2017 AS-01 32 27 18 9 9 0 5 62 19 22
2017 AS-02 21 36 16 21 7 0 0 57 28 58
2017 AS-03 35 35 10 10 10 0 0 69 21 29
2017 AS-04 23 40 13 10 13 0 0 63 23 30
2017 AS-05 50 38 6 6 0 0 0 87 6 16
2017 AS-07 29 34 22 7 7 0 0 63 15 14
2014 AS 23 34 18 13 11 0 0 57 24 240
2014 AS-01 25 36 8 17 14 0 0 61 31 36
2014 AS-02 16 38 21 10 14 1 0 54 25 77
2014 AS-03 36 29 22 6 7 0 0 64 13 45
2014 AS-04 29 32 17 14 9 0 0 60 23 35
2014 AS-05 7 47 19 13 13 0 0 54 27 15
2014 AS-06 25 33 25 0 17 0 0 58 17 12
2014 AS-07 31 15 0 46 8 0 0 46 54 13
2011 AS 31 38 12 13 5 0 0 70 18 361
2011 AS-01 30 44 15 9 2 0 0 74 11 87
2011 AS-02 26 39 14 15 6 0 1 65 21 109
2011 AS-03 38 33 9 13 6 2 0 71 19 64
2011 AS-04 41 36 8 13 3 0 0 77 15 39
2011 AS-05 26 26 14 29 6 0 0 51 34 35
2011 AS-06 50 33 8 0 8 0 0 83 8 12
2011 AS-07 15 69 8 0 8 0 0 85 8 13

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 38 10 9 5 1 0 75 14 183
2017 AS-01 36 32 5 23 0 5 0 71 24 22
2017 AS-02 33 41 14 7 5 0 0 74 12 58
2017 AS-03 35 48 10 3 3 0 0 83 7 29
2017 AS-04 43 27 13 3 13 0 0 70 17 30
2017 AS-05 43 44 6 6 0 0 0 87 6 16
2017 AS-07 29 43 6 15 7 0 0 72 22 14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 40 10 6 3 2 0 82 8 182
2017 AS-01 32 41 9 9 5 5 0 76 14 22
2017 AS-02 38 33 17 5 3 4 0 73 9 58
2017 AS-03 31 48 14 7 0 0 0 79 7 29
2017 AS-04 47 37 7 7 3 0 0 83 10 30
2017 AS-05 50 50 0 0 0 0 0 100 0 16
2017 AS-07 47 45 0 0 8 0 0 92 8 13
2014 AS 36 41 13 6 3 0 0 78 9 240
2014 AS-01 31 44 17 6 3 0 0 75 8 36
2014 AS-02 36 38 16 6 4 0 0 74 10 77
2014 AS-03 42 47 9 2 0 0 0 89 2 45
2014 AS-04 32 43 14 6 5 0 0 74 11 35
2014 AS-05 40 27 7 13 7 7 0 71 22 15
2014 AS-06 50 41 0 8 0 0 0 92 8 12
2014 AS-07 31 46 8 15 0 0 0 77 15 13
2011 AS 41 41 10 6 1 1 0 83 7 361
2011 AS-01 41 43 9 7 0 0 0 84 7 87
2011 AS-02 38 44 10 5 2 2 0 83 7 109
2011 AS-03 38 36 13 11 2 2 0 75 13 64
2011 AS-04 44 44 10 3 0 0 0 87 3 39
2011 AS-05 43 43 9 6 0 0 0 86 6 35
2011 AS-06 75 25 0 0 0 0 0 100 0 12
2011 AS-07 31 46 8 8 8 0 0 77 15 13
2008 AS 48 32 11 7 0 1 0 81 8 210
2008 AS-01 42 37 13 8 0 0 0 79 8 52
2008 AS-02 52 24 16 6 0 2 0 77 6 63
2008 AS-03 37 44 4 15 0 0 0 81 15 27
2008 AS-04 50 28 6 6 3 6 0 83 10 32
2008 AS-05 60 40 0 0 0 0 0 100 0 10
2008 AS-07 57 36 0 7 0 0 0 93 7 14

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 35 15 10 9 1 0 66 19 183
2017 AS-01 32 23 23 5 14 5 0 57 19 22
2017 AS-02 26 35 14 14 10 2 0 61 25 58
2017 AS-03 28 48 14 7 3 0 0 76 10 29
2017 AS-04 30 30 13 13 13 0 0 60 27 30
2017 AS-05 50 31 19 0 0 0 0 81 0 16
2017 AS-07 29 49 0 7 15 0 0 78 22 14

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 51 36 8 3 2 1 0 87 4 182
2017 AS-01 37 41 14 5 5 0 0 77 9 22
2017 AS-02 40 42 5 7 4 2 0 84 11 57
2017 AS-03 52 34 14 0 0 0 0 86 0 29
2017 AS-04 70 23 7 0 0 0 0 93 0 30
2017 AS-05 57 43 0 0 0 0 0 100 0 16
2017 AS-07 78 22 0 0 0 0 0 100 0 14
2014 AS 58 28 11 1 1 0 0 87 2 240
2014 AS-01 47 34 14 6 0 0 0 81 6 36
2014 AS-02 56 28 14 0 1 0 0 84 1 77
2014 AS-03 64 34 2 0 0 0 0 98 0 45
2014 AS-04 63 14 20 3 0 0 0 77 3 35
2014 AS-05 67 26 7 0 0 0 0 93 0 15
2014 AS-06 66 25 0 0 8 0 0 92 8 12
2014 AS-07 62 31 0 0 8 0 0 92 8 13
2011 AS 59 25 11 2 2 0 0 84 5 361
2011 AS-01 53 31 15 0 1 0 0 84 1 87
2011 AS-02 63 23 7 4 2 1 0 87 6 109
2011 AS-03 53 23 14 5 5 0 0 77 9 64
2011 AS-04 64 23 5 3 5 0 0 87 8 39
2011 AS-05 57 29 11 0 3 0 0 86 3 35
2011 AS-06 75 8 17 0 0 0 0 83 0 12
2011 AS-07 54 38 0 8 0 0 0 92 8 13

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 36 15 10 6 0 1 68 16 182
2017 AS-01 28 27 22 18 5 0 0 55 23 22
2017 AS-02 29 41 14 7 7 0 2 71 14 57
2017 AS-03 31 38 14 7 10 0 0 69 17 29
2017 AS-04 30 33 17 10 10 0 0 63 20 30
2017 AS-05 50 38 13 0 0 0 0 87 0 16
2017 AS-07 35 50 0 15 0 0 0 85 15 14
2014 AS 21 42 12 15 9 0 0 63 24 240
2014 AS-01 14 39 0 28 20 0 0 53 47 36
2014 AS-02 16 44 18 17 4 1 0 61 21 77
2014 AS-03 33 34 18 7 9 0 0 67 16 45
2014 AS-04 23 46 11 14 5 0 0 69 20 35
2014 AS-05 27 47 6 7 13 0 0 74 20 15
2014 AS-06 41 17 17 17 8 0 0 58 25 12
2014 AS-07 8 62 0 15 15 0 0 69 31 13
2011 AS 34 37 13 10 6 1 0 71 16 361
2011 AS-01 23 44 20 7 5 1 1 68 12 87
2011 AS-02 30 42 12 10 6 0 0 72 16 109
2011 AS-03 31 44 13 6 5 2 0 76 11 64
2011 AS-04 59 13 5 8 15 0 0 72 23 39
2011 AS-05 43 20 11 20 6 0 0 63 26 35
2011 AS-06 58 25 8 8 0 0 0 83 8 12
2011 AS-07 38 31 8 23 0 0 0 69 23 13

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 38 13 9 4 0 0 74 13 182
2017 AS-01 31 41 14 9 5 0 0 73 14 22
2017 AS-02 36 41 11 9 4 0 0 77 12 57
2017 AS-03 35 38 14 10 3 0 0 73 14 29
2017 AS-04 37 40 10 3 10 0 0 77 13 30
2017 AS-05 44 37 13 6 0 0 0 81 6 16
2017 AS-07 29 41 7 15 7 0 0 71 22 14
2014 AS 30 40 14 10 7 0 0 70 16 240
2014 AS-01 30 36 11 14 8 0 0 67 22 36
2014 AS-02 25 47 13 9 6 0 0 72 15 77
2014 AS-03 40 31 20 4 4 0 0 71 9 45
2014 AS-04 34 34 14 11 5 0 0 69 17 35
2014 AS-05 27 40 7 19 7 0 0 67 26 15
2014 AS-06 41 34 17 0 8 0 0 75 8 12
2014 AS-07 23 46 8 8 15 0 0 69 23 13

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 34 13 9 5 0 0 74 14 182
2017 AS-01 36 32 14 9 9 0 0 68 18 22
2017 AS-02 33 41 14 9 4 0 0 74 12 57
2017 AS-03 38 41 10 3 7 0 0 79 10 29
2017 AS-04 50 20 13 13 3 0 0 70 17 30
2017 AS-05 50 38 6 6 0 0 0 87 6 16
2017 AS-07 35 35 0 15 15 0 0 71 29 14
2014 AS 27 41 12 13 6 0 0 68 19 240
2014 AS-01 25 31 20 14 11 0 0 56 25 36
2014 AS-02 27 47 12 10 4 0 0 74 14 77
2014 AS-03 27 45 13 13 2 0 0 71 16 45
2014 AS-04 29 37 11 11 11 0 0 66 23 35
2014 AS-05 20 47 13 13 7 0 0 67 20 15
2014 AS-06 50 34 0 8 8 0 0 83 17 12
2014 AS-07 23 31 8 31 8 0 0 54 38 13
2011 AS 47 34 9 6 3 1 0 81 9 359
2011 AS-01 44 40 9 6 0 1 0 85 6 87
2011 AS-02 42 38 10 7 3 0 0 80 10 109
2011 AS-03 50 25 13 5 5 3 0 77 10 64
2011 AS-04 46 41 3 3 8 0 0 87 10 39
2011 AS-05 53 26 6 12 3 0 0 79 15 34
2011 AS-06 64 18 18 0 0 0 0 82 0 11
2011 AS-07 54 23 15 8 0 0 0 77 8 13

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 44 8 11 3 0 1 77 15 181
2017 AS-01 19 47 14 10 5 0 5 70 15 21
2017 AS-02 23 53 5 14 5 0 0 75 19 57
2017 AS-03 38 35 14 10 3 0 0 73 14 29
2017 AS-04 47 37 3 10 3 0 0 83 13 30
2017 AS-05 44 50 6 0 0 0 0 94 0 16
2017 AS-07 44 34 7 15 0 0 0 78 15 14
2014 AS 32 38 16 10 5 0 0 70 15 240
2014 AS-01 25 45 8 11 11 0 0 70 22 36
2014 AS-02 27 40 23 5 4 0 0 68 9 77
2014 AS-03 42 33 13 11 0 0 0 76 11 45
2014 AS-04 40 26 11 17 6 0 0 66 23 35
2014 AS-05 27 54 13 7 0 0 0 81 7 15
2014 AS-06 41 34 8 0 17 0 0 75 17 12
2014 AS-07 8 54 23 8 8 0 0 62 15 13
2011 AS 41 38 9 9 3 1 0 79 12 360
2011 AS-01 33 44 13 8 2 0 0 77 10 87
2011 AS-02 41 40 7 8 2 2 0 82 10 108
2011 AS-03 36 38 11 11 5 0 0 73 16 64
2011 AS-04 59 26 3 8 5 0 0 85 13 39
2011 AS-05 34 37 11 9 9 0 0 71 17 35
2011 AS-06 67 25 8 0 0 0 0 92 0 12
2011 AS-07 46 31 8 15 0 0 0 77 15 13
2008 AS 45 41 8 4 2 0 0 87 6 210
2008 AS-01 35 50 10 4 2 0 0 85 6 52
2008 AS-02 60 27 8 3 2 0 0 87 5 63
2008 AS-03 52 41 4 0 4 0 0 93 4 27
2008 AS-04 28 53 6 9 3 0 0 81 13 32
2008 AS-05 40 50 10 0 0 0 0 90 0 10
2008 AS-07 50 43 0 7 0 0 0 93 7 14

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 42 20 3 3 0 0 74 7 183
2017 AS-01 36 54 5 0 5 0 0 91 5 22
2017 AS-02 40 35 21 2 3 0 0 74 5 58
2017 AS-03 24 48 28 0 0 0 0 72 0 29
2017 AS-04 30 50 13 3 3 0 0 80 7 30
2017 AS-05 18 50 25 6 0 0 0 69 6 16
2017 AS-07 21 35 29 0 15 0 0 56 15 14
2014 AS 32 39 19 7 3 0 0 71 10 240
2014 AS-01 36 33 22 9 0 0 0 69 9 36
2014 AS-02 31 45 20 3 1 0 0 77 4 77
2014 AS-03 36 44 13 7 0 0 0 80 7 45
2014 AS-04 34 40 14 6 5 0 0 74 11 35
2014 AS-05 27 34 19 20 0 0 0 60 20 15
2014 AS-06 24 34 25 0 17 0 0 58 17 12
2014 AS-07 23 23 23 15 15 0 0 46 31 13
2011 AS 34 36 19 7 4 0 0 70 11 360
2011 AS-01 49 37 10 1 2 0 0 86 3 86
2011 AS-02 32 42 15 7 3 0 1 75 10 109
2011 AS-03 36 30 22 8 5 0 0 66 13 64
2011 AS-04 28 33 23 8 8 0 0 62 15 39
2011 AS-05 20 34 37 6 3 0 0 54 9 35
2011 AS-06 8 33 33 17 8 0 0 42 25 12
2011 AS-07 15 23 23 23 15 0 0 38 38 13
2008 AS 24 30 24 14 7 0 0 54 21 211
2008 AS-01 23 42 25 9 2 0 0 64 11 53
2008 AS-02 25 33 19 14 8 0 0 59 22 63
2008 AS-03 37 19 22 15 4 0 4 58 19 27
2008 AS-04 22 19 31 19 9 0 0 41 28 32
2008 AS-05 20 20 20 40 0 0 0 40 40 10
2008 AS-07 14 21 29 7 29 0 0 36 36 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 11 21 38 20 8 1 3 28 32 180
2017 AS-01 0 23 46 27 0 0 5 28 24 22
2017 AS-02 11 23 35 22 5 2 2 28 35 56
2017 AS-03 4 18 36 29 11 0 4 41 22 28
2017 AS-04 17 23 40 10 7 0 3 17 41 30
2017 AS-05 6 31 31 13 19 0 0 31 38 16
2017 AS-07 29 7 43 7 7 0 6 16 39 14
2014 AS 13 27 37 16 6 0 1 22 41 238
2014 AS-01 14 25 22 28 11 0 0 39 39 36
2014 AS-02 9 25 39 17 9 0 0 26 34 76
2014 AS-03 13 24 38 18 4 0 2 23 38 45
2014 AS-04 23 27 41 6 0 0 3 6 51 34
2014 AS-05 20 26 47 0 0 0 7 0 50 15
2014 AS-06 8 34 24 25 8 0 0 34 42 12
2014 AS-07 8 46 46 0 0 0 0 0 54 13
2011 AS 12 31 35 13 7 0 3 20 44 359
2011 AS-01 9 25 37 17 8 0 3 26 36 87
2011 AS-02 9 31 34 15 7 0 4 23 42 107
2011 AS-03 13 28 42 9 8 0 0 17 41 64
2011 AS-04 10 41 31 10 8 0 0 18 51 39
2011 AS-05 26 31 26 14 0 0 3 15 59 35
2011 AS-06 25 17 42 0 0 0 17 0 50 12
2011 AS-07 0 77 15 0 8 0 0 8 77 13
2008 AS 13 33 32 17 6 0 0 23 46 208
2008 AS-01 8 23 46 21 2 0 0 23 31 52
2008 AS-02 6 39 23 21 11 0 0 32 45 62
2008 AS-03 15 35 31 12 8 0 0 19 50 26
2008 AS-04 31 28 25 13 3 0 0 16 59 32
2008 AS-05 30 40 10 10 10 0 0 20 70 10
2008 AS-07 7 43 43 7 0 0 0 7 50 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 6 16 28 27 16 3 4 46 24 180
2017 AS-01 5 14 36 31 5 5 5 40 20 22
2017 AS-02 7 16 27 25 12 9 4 42 26 56
2017 AS-03 0 18 32 14 29 0 7 46 19 28
2017 AS-04 7 17 30 30 13 0 3 45 24 30
2017 AS-05 13 13 19 24 31 0 0 56 25 16
2017 AS-07 7 22 35 22 7 0 6 31 31 14
2014 AS 14 26 27 19 9 3 3 30 42 239
2014 AS-01 11 28 25 14 14 6 3 30 43 36
2014 AS-02 16 25 21 26 8 4 0 36 42 76
2014 AS-03 4 20 31 27 11 2 4 41 26 45
2014 AS-04 28 29 32 3 6 0 3 9 59 35
2014 AS-05 13 13 34 13 7 0 19 25 33 15
2014 AS-06 8 17 42 8 17 8 0 27 28 12
2014 AS-07 8 46 23 23 0 0 0 23 54 13
2011 AS 12 20 31 18 11 3 4 32 35 358
2011 AS-01 6 14 31 18 15 7 9 40 23 87
2011 AS-02 11 19 35 18 11 3 4 31 32 107
2011 AS-03 16 21 22 21 16 2 3 38 38 63
2011 AS-04 13 21 36 13 13 5 0 27 35 39
2011 AS-05 23 29 26 14 3 0 6 18 55 35
2011 AS-06 8 33 33 25 0 0 0 25 42 12
2011 AS-07 15 38 38 8 0 0 0 8 54 13
2008 AS 14 20 30 24 10 0 1 34 35 210
2008 AS-01 4 19 42 26 6 2 2 33 24 53
2008 AS-02 13 14 30 24 19 0 0 43 27 63
2008 AS-03 15 23 23 27 12 0 0 38 38 26
2008 AS-04 16 31 22 19 6 0 6 27 50 32
2008 AS-05 30 40 20 0 10 0 0 10 70 10
2008 AS-07 36 21 21 21 0 0 0 21 57 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 29 32 12 6 0 3 18 49 180
2017 AS-01 13 23 36 18 5 0 5 24 38 22
2017 AS-02 25 30 32 7 4 0 2 11 56 56
2017 AS-03 11 25 32 14 11 0 7 27 38 28
2017 AS-04 23 23 37 10 3 0 3 14 48 30
2017 AS-05 6 31 25 18 13 0 6 33 40 16
2017 AS-07 22 43 22 14 0 0 0 14 65 14
2014 AS 35 32 23 5 3 0 2 8 69 240
2014 AS-01 42 28 25 0 6 0 0 6 70 36
2014 AS-02 38 32 21 8 1 0 0 9 70 77
2014 AS-03 27 26 31 9 4 0 2 14 54 45
2014 AS-04 43 34 14 6 0 0 3 6 79 35
2014 AS-05 13 54 19 0 0 0 13 0 77 15
2014 AS-06 50 24 17 0 8 0 0 8 75 12
2014 AS-07 23 46 23 8 0 0 0 8 69 13
2011 AS 35 27 25 6 4 1 3 11 63 358
2011 AS-01 28 26 27 7 8 1 3 16 56 86
2011 AS-02 35 28 26 3 5 1 3 8 65 107
2011 AS-03 33 28 20 11 5 0 3 16 63 64
2011 AS-04 38 21 28 10 3 0 0 13 59 39
2011 AS-05 51 23 14 9 0 0 3 9 76 35
2011 AS-06 25 33 42 0 0 0 0 0 58 12
2011 AS-07 38 38 23 0 0 0 0 0 77 13
2008 AS 28 26 30 10 5 0 1 15 55 209
2008 AS-01 25 25 33 13 2 0 2 16 51 52
2008 AS-02 31 24 27 8 8 2 0 16 56 62
2008 AS-03 22 26 30 15 7 0 0 22 48 27
2008 AS-04 41 19 28 3 6 0 3 10 61 32
2008 AS-05 20 50 20 10 0 0 0 10 70 10
2008 AS-07 36 21 36 7 0 0 0 7 57 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 10 25 33 21 8 0 3 30 36 179
2017 AS-01 0 14 34 33 14 0 5 50 15 21
2017 AS-02 16 23 25 23 9 0 4 33 41 56
2017 AS-03 0 21 31 31 10 0 7 45 22 29
2017 AS-04 13 30 33 17 3 0 3 21 45 30
2017 AS-05 6 19 56 13 6 0 0 19 25 16
2017 AS-07 15 44 34 0 7 0 0 7 59 14
2014 AS 18 28 33 15 5 0 1 20 47 240
2014 AS-01 11 33 36 14 6 0 0 19 45 36
2014 AS-02 14 31 34 14 6 0 0 21 45 77
2014 AS-03 15 22 34 17 9 0 2 27 39 45
2014 AS-04 37 17 29 14 0 0 3 15 56 35
2014 AS-05 13 27 33 20 0 0 7 22 43 15
2014 AS-06 25 25 33 8 8 0 0 17 50 12
2014 AS-07 23 38 38 0 0 0 0 0 62 13
2011 AS 17 27 27 17 9 1 2 27 46 358
2011 AS-01 10 23 27 24 13 1 1 38 35 86
2011 AS-02 17 26 29 14 9 2 3 25 45 107
2011 AS-03 16 25 25 22 8 3 2 31 43 64
2011 AS-04 23 26 26 15 10 0 0 26 49 39
2011 AS-05 26 40 20 9 3 0 3 12 68 35
2011 AS-06 17 33 42 0 0 0 8 0 55 12
2011 AS-07 23 38 23 15 0 0 0 15 62 13
2008 AS 20 23 29 19 8 1 0 27 43 209
2008 AS-01 15 17 29 29 8 2 0 37 33 52
2008 AS-02 22 22 22 19 13 2 0 32 45 63
2008 AS-03 19 27 27 23 4 0 0 27 46 26
2008 AS-04 34 22 31 3 9 0 0 13 56 32
2008 AS-05 10 40 30 20 0 0 0 20 50 10
2008 AS-07 7 36 50 7 0 0 0 7 43 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 20 30 16 9 1 6 27 41 178
2017 AS-01 9 23 32 9 18 0 9 30 35 22
2017 AS-02 18 22 30 16 9 0 5 27 42 56
2017 AS-03 7 25 29 25 7 0 7 35 34 28
2017 AS-04 27 7 30 20 3 3 10 27 38 30
2017 AS-05 19 31 31 13 6 0 0 19 50 16
2017 AS-07 44 21 28 0 7 0 0 7 65 14
2014 AS 25 27 26 13 6 0 3 20 53 239
2014 AS-01 34 19 28 8 11 0 0 19 53 36
2014 AS-02 20 27 30 15 5 1 1 21 48 77
2014 AS-03 13 36 18 20 9 0 4 30 51 45
2014 AS-04 40 17 29 11 0 0 3 12 59 35
2014 AS-05 13 26 34 13 0 0 13 15 46 15
2014 AS-06 46 18 18 8 9 0 0 17 64 11
2014 AS-07 38 46 15 0 0 0 0 0 85 13
2011 AS 19 28 26 16 8 1 3 24 49 359
2011 AS-01 7 29 23 24 10 2 5 37 38 87
2011 AS-02 19 30 29 8 10 1 3 19 50 107
2011 AS-03 17 28 22 27 5 0 2 32 46 64
2011 AS-04 23 26 31 10 8 0 3 18 50 39
2011 AS-05 37 26 23 9 3 0 3 12 65 35
2011 AS-06 42 17 33 0 0 0 8 0 64 12
2011 AS-07 31 23 31 15 0 0 0 15 54 13
2008 AS 21 28 22 15 10 0 3 26 51 209
2008 AS-01 10 29 23 23 12 0 4 36 40 52
2008 AS-02 22 27 14 16 16 2 3 33 52 63
2008 AS-03 15 27 31 15 8 0 4 24 44 26
2008 AS-04 38 34 13 3 9 0 3 13 74 32
2008 AS-05 20 30 30 20 0 0 0 20 50 10
2008 AS-07 21 21 50 0 0 0 7 0 46 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 14 21 27 22 9 3 6 33 37 180
2017 AS-01 14 32 23 18 5 0 9 25 50 22
2017 AS-02 11 23 25 18 9 7 7 31 40 56
2017 AS-03 14 11 21 25 18 4 7 48 28 28
2017 AS-04 23 17 27 27 3 0 3 31 41 30
2017 AS-05 13 19 44 12 13 0 0 24 31 16
2017 AS-07 7 35 29 21 7 0 0 28 43 14
2014 AS 18 21 23 20 10 2 7 32 43 239
2014 AS-01 9 28 29 9 17 3 6 28 41 35
2014 AS-02 21 17 21 22 6 3 10 33 43 77
2014 AS-03 11 22 15 29 18 0 4 49 35 45
2014 AS-04 26 11 29 29 3 0 3 32 38 35
2014 AS-05 13 34 13 7 7 6 20 18 64 15
2014 AS-06 17 34 24 17 8 0 0 25 50 12
2014 AS-07 38 15 38 0 0 0 8 0 58 13
2011 AS 16 21 28 15 12 3 6 29 40 358
2011 AS-01 9 20 29 13 18 3 8 35 32 87
2011 AS-02 16 22 28 16 10 4 4 28 41 107
2011 AS-03 22 14 25 20 11 2 6 34 39 64
2011 AS-04 16 26 32 8 16 0 3 24 43 38
2011 AS-05 23 20 34 9 6 3 6 16 47 35
2011 AS-06 8 33 17 33 0 0 8 36 45 12
2011 AS-07 15 31 23 23 0 0 8 25 50 13
2008 AS 20 23 27 16 11 0 2 27 45 209
2008 AS-01 12 21 42 15 8 0 2 24 33 52
2008 AS-02 21 27 24 10 16 0 3 26 49 63
2008 AS-03 19 30 33 11 7 0 0 19 48 27
2008 AS-04 45 13 13 10 16 0 3 27 60 31
2008 AS-05 10 20 20 40 0 0 10 44 33 10
2008 AS-07 7 21 14 50 7 0 0 57 29 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 15 22 35 15 7 1 4 23 39 181
2017 AS-01 4 32 37 9 5 0 14 16 42 22
2017 AS-02 16 28 28 16 7 3 2 24 46 57
2017 AS-03 11 18 32 18 14 0 7 35 31 28
2017 AS-04 23 13 43 17 0 0 3 17 38 30
2017 AS-05 6 6 50 24 6 0 6 33 13 16
2017 AS-07 29 43 21 7 0 0 0 7 72 14
2014 AS 27 30 26 10 4 1 2 15 59 240
2014 AS-01 39 28 17 6 11 0 0 17 67 36
2014 AS-02 26 34 18 18 1 1 1 20 61 77
2014 AS-03 18 22 36 11 9 2 2 21 42 45
2014 AS-04 37 32 23 6 0 0 3 6 71 35
2014 AS-05 20 34 33 7 0 0 7 7 58 15
2014 AS-06 34 24 34 0 8 0 0 8 58 12
2014 AS-07 15 38 46 0 0 0 0 0 54 13
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 68 15 7 4 5 0 1 84 9 183
2017 AS-01 59 23 5 5 5 0 4 85 10 22
2017 AS-02 57 19 9 5 10 0 0 76 16 58
2017 AS-03 76 17 3 3 0 0 0 93 3 29
2017 AS-04 77 7 13 0 3 0 0 83 3 30
2017 AS-05 81 13 0 0 6 0 0 94 6 16
2017 AS-07 72 14 7 7 0 0 0 85 7 14
2014 AS 70 12 7 3 4 0 3 85 8 240
2014 AS-01 61 6 11 3 11 0 9 73 15 36
2014 AS-02 72 13 8 4 4 0 0 85 8 77
2014 AS-03 73 11 9 0 2 0 4 89 2 45
2014 AS-04 72 17 0 6 0 3 3 94 6 35
2014 AS-05 80 7 7 7 0 0 0 87 7 15
2014 AS-06 75 0 8 0 17 0 0 75 17 12
2014 AS-07 54 31 8 8 0 0 0 85 8 13
2011 AS 68 17 4 5 3 0 2 87 8 358
2011 AS-01 74 16 5 2 2 0 1 91 5 87
2011 AS-02 69 16 4 4 4 0 5 88 8 108
2011 AS-03 63 22 3 8 2 2 2 87 10 64
2011 AS-04 55 26 5 11 0 0 3 84 11 38
2011 AS-05 79 9 3 3 6 0 0 88 9 34
2011 AS-06 75 8 8 8 0 0 0 83 8 12
2011 AS-07 54 15 8 8 15 0 0 69 23 13
2008 AS 66 17 6 5 3 1 3 86 8 211
2008 AS-01 66 17 8 2 4 0 4 86 6 53
2008 AS-02 68 13 5 6 3 2 3 85 10 63
2008 AS-03 56 26 7 7 0 4 0 85 8 27
2008 AS-04 69 19 6 3 0 0 3 90 3 32
2008 AS-05 80 0 0 0 10 0 10 89 11 10
2008 AS-07 64 7 7 7 7 0 7 77 15 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 32 14 13 8 2 5 62 23 183
2017 AS-01 27 36 18 5 5 5 5 70 10 22
2017 AS-02 26 26 14 16 10 2 7 56 28 58
2017 AS-03 21 38 17 10 10 0 3 61 21 29
2017 AS-04 23 27 10 17 17 0 7 54 36 30
2017 AS-05 43 38 19 0 0 0 0 81 0 16
2017 AS-07 22 35 15 28 0 0 0 57 28 14
2014 AS 30 22 15 17 12 3 1 55 30 240
2014 AS-01 28 30 6 22 14 0 0 58 36 36
2014 AS-02 27 22 18 18 8 6 0 53 28 77
2014 AS-03 35 18 22 15 4 2 2 56 21 45
2014 AS-04 26 26 11 11 17 6 3 56 31 35
2014 AS-05 40 20 7 13 20 0 0 60 34 15
2014 AS-06 34 8 25 8 25 0 0 41 34 12
2014 AS-07 38 8 8 15 31 0 0 46 46 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 28 10 13 8 1 0 69 21 183
2017 AS-01 41 27 9 14 9 0 0 68 23 22
2017 AS-02 31 28 14 16 12 0 0 59 28 58
2017 AS-03 41 38 3 14 3 0 0 79 17 29
2017 AS-04 43 23 10 10 13 0 0 67 23 30
2017 AS-05 56 31 13 0 0 0 0 87 0 16
2017 AS-07 43 43 0 7 7 0 0 85 15 14
2014 AS 40 23 12 13 12 1 0 64 25 240
2014 AS-01 42 20 11 14 14 0 0 61 28 36
2014 AS-02 39 25 13 14 6 3 0 65 21 77
2014 AS-03 44 20 16 11 9 0 0 64 20 45
2014 AS-04 37 29 11 6 17 0 0 66 23 35
2014 AS-05 27 27 13 13 20 0 0 54 33 15
2014 AS-06 41 8 8 17 25 0 0 50 42 12
2014 AS-07 46 15 0 23 15 0 0 62 38 13

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 32 12 17 8 1 1 63 25 182
2017 AS-01 28 23 14 13 14 5 5 55 30 22
2017 AS-02 26 28 14 17 12 2 0 55 30 57
2017 AS-03 38 31 10 21 0 0 0 69 21 29
2017 AS-04 23 40 10 17 10 0 0 63 27 30
2017 AS-05 37 50 0 13 0 0 0 87 13 16
2017 AS-07 21 50 15 15 0 0 0 71 15 14
2014 AS 26 31 15 16 9 3 0 58 26 240
2014 AS-01 31 36 11 6 14 3 0 69 20 36
2014 AS-02 26 30 18 17 5 4 0 58 23 77
2014 AS-03 24 31 11 22 7 2 2 58 30 45
2014 AS-04 26 20 11 26 14 3 0 47 41 35
2014 AS-05 20 33 13 13 20 0 0 53 34 15
2014 AS-06 33 42 8 17 0 0 0 75 17 12
2014 AS-07 8 46 31 8 8 0 0 54 15 13
2011 AS 29 34 14 13 8 1 0 64 22 360
2011 AS-01 33 34 14 10 7 1 0 69 17 87
2011 AS-02 22 39 14 17 6 2 0 62 24 109
2011 AS-03 30 25 19 14 13 0 0 55 27 64
2011 AS-04 32 32 8 18 11 0 0 63 29 38
2011 AS-05 40 37 6 6 11 0 0 77 17 35
2011 AS-06 25 42 25 0 8 0 0 67 8 12
2011 AS-07 31 31 31 8 0 0 0 62 8 13
2008 AS 42 28 12 9 5 3 1 73 14 211
2008 AS-01 40 36 13 6 2 4 0 78 8 53
2008 AS-02 44 22 13 13 5 3 0 69 18 63
2008 AS-03 37 33 15 7 4 4 0 73 12 27
2008 AS-04 25 31 9 16 16 3 0 58 32 32
2008 AS-05 90 0 0 0 0 0 10 100 0 10
2008 AS-07 64 36 0 0 0 0 0 100 0 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 31 13 13 7 7 1 64 22 183
2017 AS-01 14 28 18 9 9 18 5 53 23 22
2017 AS-02 19 33 14 14 10 9 2 58 27 58
2017 AS-03 28 35 10 21 0 7 0 67 22 29
2017 AS-04 37 30 10 17 7 0 0 67 23 30
2017 AS-05 56 31 6 0 6 0 0 87 6 16
2017 AS-07 29 43 7 15 0 6 0 77 16 14
2014 AS 24 22 18 14 13 6 2 50 30 240
2014 AS-01 28 14 20 8 19 11 0 47 31 36
2014 AS-02 19 19 17 20 14 6 4 43 38 77
2014 AS-03 26 27 20 13 7 4 2 57 22 45
2014 AS-04 20 23 14 14 20 9 0 47 37 35
2014 AS-05 27 26 20 7 20 0 0 53 27 15
2014 AS-06 41 25 8 17 8 0 0 66 25 12
2014 AS-07 23 46 15 15 0 0 0 69 15 13
2011 AS 34 26 13 11 11 5 1 63 23 361
2011 AS-01 30 28 18 8 8 8 0 63 18 87
2011 AS-02 30 24 9 20 10 6 1 58 32 109
2011 AS-03 30 27 9 8 17 8 2 62 28 64
2011 AS-04 31 28 21 5 15 0 0 59 21 39
2011 AS-05 46 34 6 3 11 0 0 80 14 35
2011 AS-06 50 8 17 17 8 0 0 58 25 12
2011 AS-07 54 23 23 0 0 0 0 77 0 13
2008 AS 40 28 12 9 5 5 0 72 15 211
2008 AS-01 40 32 15 8 0 6 0 76 8 53
2008 AS-02 32 35 11 13 3 6 0 71 17 63
2008 AS-03 26 30 19 7 11 7 0 60 20 27
2008 AS-04 31 22 13 19 16 0 0 53 34 32
2008 AS-05 90 0 0 0 0 0 10 100 0 10
2008 AS-07 71 21 7 0 0 0 0 93 0 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 22 13 21 10 14 3 47 37 183
2017 AS-01 14 18 14 9 13 28 5 47 33 22
2017 AS-02 9 24 14 19 14 17 3 42 41 58
2017 AS-03 17 17 17 31 0 14 3 42 38 29
2017 AS-04 23 23 13 13 20 7 0 50 36 30
2017 AS-05 31 38 13 13 0 0 6 73 13 16
2017 AS-07 22 7 0 50 0 21 0 37 63 14
2014 AS 11 17 20 19 20 12 2 32 45 240
2014 AS-01 6 14 19 14 22 25 0 26 48 36
2014 AS-02 5 18 18 26 17 14 1 28 51 77
2014 AS-03 20 16 27 7 18 11 2 41 28 45
2014 AS-04 14 23 14 23 20 6 0 40 45 35
2014 AS-05 0 7 27 13 34 6 13 8 58 15
2014 AS-06 33 25 17 0 25 0 0 58 25 12
2014 AS-07 15 8 8 38 31 0 0 23 69 13

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 37 11 6 4 0 0 79 10 182
2017 AS-01 41 27 27 0 5 0 0 68 5 22
2017 AS-02 41 38 10 7 3 0 0 79 10 58
2017 AS-03 48 41 3 3 3 0 0 90 7 29
2017 AS-04 34 34 3 14 14 0 0 69 28 29
2017 AS-05 50 44 6 0 0 0 0 94 0 16
2017 AS-07 36 35 15 14 0 0 0 72 14 14
2014 AS 39 30 12 12 5 1 0 70 17 238
2014 AS-01 36 39 14 8 3 0 0 75 11 36
2014 AS-02 41 28 13 9 7 1 0 70 16 75
2014 AS-03 40 36 11 4 7 2 0 77 11 45
2014 AS-04 40 29 0 28 3 0 0 69 31 35
2014 AS-05 26 40 13 13 7 0 0 66 20 15
2014 AS-06 50 17 8 25 0 0 0 66 25 12
2014 AS-07 38 15 23 8 15 0 0 54 23 13
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 33 11 8 3 0 0 78 11 183
2017 AS-01 36 41 18 5 0 0 0 77 5 22
2017 AS-02 43 36 12 3 5 0 0 79 9 58
2017 AS-03 48 28 10 14 0 0 0 76 14 29
2017 AS-04 47 33 7 10 3 0 0 80 13 30
2017 AS-05 75 19 0 6 0 0 0 94 6 16
2017 AS-07 29 41 7 15 7 0 0 71 22 14
2014 AS 38 31 15 7 7 1 0 70 14 240
2014 AS-01 36 33 17 8 6 0 0 70 14 36
2014 AS-02 36 30 19 8 4 1 1 68 12 77
2014 AS-03 40 36 6 9 7 2 0 77 16 45
2014 AS-04 49 29 9 6 8 0 0 77 14 35
2014 AS-05 40 33 20 0 7 0 0 73 7 15
2014 AS-06 50 17 17 0 17 0 0 66 17 12
2014 AS-07 23 31 15 8 23 0 0 54 31 13
2011 AS 39 35 9 11 5 1 0 75 15 361
2011 AS-01 38 37 11 8 5 1 0 76 13 87
2011 AS-02 39 35 10 10 5 1 0 75 15 109
2011 AS-03 41 28 9 14 6 2 0 70 21 64
2011 AS-04 41 38 5 8 8 0 0 79 15 39
2011 AS-05 40 31 6 20 3 0 0 71 23 35
2011 AS-06 42 33 25 0 0 0 0 75 0 12
2011 AS-07 23 69 0 8 0 0 0 92 8 13
2008 AS 39 35 10 10 5 1 0 75 15 211
2008 AS-01 47 32 9 9 0 2 0 81 10 53
2008 AS-02 43 33 13 8 3 0 0 76 11 63
2008 AS-03 30 37 4 19 11 0 0 67 30 27
2008 AS-04 31 41 16 13 0 0 0 72 13 32
2008 AS-05 40 30 0 10 20 0 0 70 30 10
2008 AS-07 36 21 21 7 14 0 0 57 21 14

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 49 28 10 8 5 0 0 77 13 183
2017 AS-01 45 36 14 0 5 0 0 82 5 22
2017 AS-02 50 26 9 5 10 0 0 76 16 58
2017 AS-03 45 35 7 10 3 0 0 79 14 29
2017 AS-04 53 20 13 10 3 0 0 73 13 30
2017 AS-05 69 19 6 6 0 0 0 87 6 16
2017 AS-07 37 29 6 21 7 0 0 66 28 14
2014 AS 40 28 14 8 8 1 1 70 16 240
2014 AS-01 36 31 17 8 6 0 3 69 14 36
2014 AS-02 42 33 13 6 4 1 1 76 11 77
2014 AS-03 38 29 22 2 9 0 0 67 11 45
2014 AS-04 49 20 9 14 6 3 0 71 20 35
2014 AS-05 47 13 13 13 13 0 0 60 27 15
2014 AS-06 41 25 0 8 25 0 0 66 34 12
2014 AS-07 31 23 8 15 23 0 0 54 38 13
2011 AS 44 27 12 8 7 3 0 73 15 361
2011 AS-01 41 30 7 9 7 6 0 76 17 87
2011 AS-02 42 28 14 5 8 3 0 73 13 109
2011 AS-03 44 20 19 9 6 2 0 65 16 64
2011 AS-04 59 21 8 5 5 3 0 82 11 39
2011 AS-05 43 23 9 17 9 0 0 66 26 35
2011 AS-06 33 42 17 0 0 8 0 82 0 12
2011 AS-07 38 38 8 8 0 0 8 83 8 13
2008 AS 42 32 10 8 4 3 0 77 12 211
2008 AS-01 49 30 11 2 2 6 0 84 4 53
2008 AS-02 46 35 8 11 0 0 0 81 11 63
2008 AS-03 30 33 11 11 11 4 0 65 23 27
2008 AS-04 41 28 19 6 6 0 0 69 13 32
2008 AS-05 50 20 10 0 10 0 10 78 11 10
2008 AS-07 29 36 7 14 14 0 0 64 29 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 34 11 9 6 0 1 74 15 183
2017 AS-01 36 46 0 14 5 0 0 82 18 22
2017 AS-02 38 26 12 10 10 0 3 66 21 58
2017 AS-03 41 38 3 14 3 0 0 79 17 29
2017 AS-04 37 37 20 3 3 0 0 73 7 30
2017 AS-05 69 19 13 0 0 0 0 87 0 16
2017 AS-07 22 63 0 7 7 0 0 85 15 14
2014 AS 38 26 17 10 7 1 0 65 17 240
2014 AS-01 30 34 19 11 6 0 0 64 17 36
2014 AS-02 40 25 21 10 4 0 0 65 14 77
2014 AS-03 38 34 11 9 6 2 0 73 16 45
2014 AS-04 46 17 23 8 3 3 0 65 12 35
2014 AS-05 46 27 7 7 13 0 0 73 20 15
2014 AS-06 34 24 8 8 25 0 0 58 34 12
2014 AS-07 31 23 8 23 15 0 0 54 38 13
2011 AS 41 31 10 9 8 1 1 73 17 360
2011 AS-01 41 28 10 7 8 3 2 73 16 87
2011 AS-02 41 29 9 10 8 1 1 72 19 109
2011 AS-03 37 32 8 16 8 0 0 68 24 63
2011 AS-04 44 33 8 5 8 0 3 79 13 39
2011 AS-05 40 26 11 14 9 0 0 66 23 35
2011 AS-06 33 58 8 0 0 0 0 92 0 12
2011 AS-07 46 38 15 0 0 0 0 85 0 13
2008 AS 40 32 10 10 6 1 0 73 16 211
2008 AS-01 45 34 9 8 2 0 2 81 10 53
2008 AS-02 46 35 10 5 5 0 0 81 10 63
2008 AS-03 30 26 7 19 15 4 0 58 35 27
2008 AS-04 41 28 19 6 6 0 0 69 13 32
2008 AS-05 30 30 10 10 20 0 0 60 30 10
2008 AS-07 21 29 7 36 7 0 0 50 43 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 76 14 3 3 4 0 0 90 7 183
2017 AS-01 68 23 0 0 9 0 0 91 9 22
2017 AS-02 69 16 7 2 7 0 0 84 9 58
2017 AS-03 90 10 0 0 0 0 0 100 0 29
2017 AS-04 77 17 7 0 0 0 0 93 0 30
2017 AS-05 75 13 0 6 6 0 0 87 13 16
2017 AS-07 86 7 0 7 0 0 0 93 7 14
2014 AS 81 8 3 2 3 0 2 91 6 240
2014 AS-01 69 11 3 3 6 0 8 88 9 36
2014 AS-02 83 5 4 4 4 0 0 88 8 77
2014 AS-03 85 7 2 2 4 0 0 91 7 45
2014 AS-04 83 6 3 0 0 3 6 97 0 35
2014 AS-05 80 20 0 0 0 0 0 100 0 15
2014 AS-06 75 8 0 8 8 0 0 83 17 12
2014 AS-07 85 8 8 0 0 0 0 92 0 13
2011 AS 78 12 2 2 3 0 2 92 5 361
2011 AS-01 82 9 2 1 2 0 3 94 4 87
2011 AS-02 76 17 2 3 2 0 1 94 5 109
2011 AS-03 83 11 0 0 5 0 2 95 5 64
2011 AS-04 72 10 8 3 5 0 3 84 8 39
2011 AS-05 74 11 3 6 6 0 0 86 11 35
2011 AS-06 92 0 8 0 0 0 0 92 0 12
2011 AS-07 69 23 0 8 0 0 0 92 8 13
2008 AS 81 9 3 1 2 0 3 93 4 210
2008 AS-01 75 8 4 0 8 0 6 88 8 53
2008 AS-02 87 10 2 2 0 0 0 97 2 62
2008 AS-03 78 19 4 0 0 0 0 96 0 27
2008 AS-04 78 9 3 3 0 3 3 93 3 32
2008 AS-05 80 0 0 0 10 0 10 89 11 10
2008 AS-07 86 0 7 0 0 0 7 92 0 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 21 9 6 8 5 4 75 16 183
2017 AS-01 46 27 14 5 5 0 4 76 10 22
2017 AS-02 46 17 5 5 7 16 4 79 15 58
2017 AS-03 52 10 10 7 17 0 3 64 25 29
2017 AS-04 47 27 10 10 3 3 0 76 14 30
2017 AS-05 50 31 6 6 0 0 6 87 7 16
2017 AS-07 35 28 7 0 22 0 7 68 24 14
2014 AS 42 23 12 4 11 5 3 70 17 240
2014 AS-01 44 22 11 6 11 6 0 70 18 36
2014 AS-02 42 27 13 0 12 5 1 74 13 77
2014 AS-03 53 7 9 9 11 4 7 68 23 45
2014 AS-04 40 26 3 0 20 6 6 74 22 35
2014 AS-05 40 27 13 0 13 6 0 71 14 15
2014 AS-06 34 25 33 0 0 8 0 64 0 12
2014 AS-07 15 31 31 23 0 0 0 46 23 13
2011 AS 47 23 7 10 7 2 3 74 18 361
2011 AS-01 51 23 6 5 8 5 3 80 14 87
2011 AS-02 50 20 9 7 9 1 4 73 17 109
2011 AS-03 41 27 13 11 8 0 2 68 19 64
2011 AS-04 44 26 3 15 8 3 3 73 24 39
2011 AS-05 43 23 6 20 3 0 6 70 24 35
2011 AS-06 58 25 0 8 0 0 8 91 9 12
2011 AS-07 46 23 8 15 8 0 0 69 23 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 24 10 5 5 0 0 79 10 182
2017 AS-01 45 28 18 5 5 0 0 73 9 22
2017 AS-02 51 28 14 4 4 0 0 79 7 57
2017 AS-03 62 14 7 7 10 0 0 76 17 29
2017 AS-04 60 17 10 3 10 0 0 77 13 30
2017 AS-05 69 19 6 6 0 0 0 87 6 16
2017 AS-07 50 28 0 15 7 0 0 78 22 14

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 25 9 3 5 3 0 83 8 183
2017 AS-01 46 27 14 5 5 5 0 76 10 22
2017 AS-02 52 26 9 3 7 3 0 80 11 58
2017 AS-03 62 24 7 3 3 0 0 86 7 29
2017 AS-04 57 30 3 3 7 0 0 87 10 30
2017 AS-05 81 6 0 0 0 13 0 100 0 16
2017 AS-07 50 28 0 7 7 7 0 84 16 14

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 26 6 7 7 1 0 81 13 182
2017 AS-01 54 27 5 5 5 5 0 86 10 22
2017 AS-02 48 29 9 3 10 0 0 78 14 58
2017 AS-03 59 24 7 7 3 0 0 83 10 29
2017 AS-04 59 21 3 14 3 0 0 79 17 29
2017 AS-05 75 19 0 0 6 0 0 94 6 16
2017 AS-07 50 28 0 15 7 0 0 78 22 14
2014 AS 47 25 14 8 6 0 0 72 14 240
2014 AS-01 53 20 11 8 8 0 0 72 17 36
2014 AS-02 47 27 18 5 3 0 0 74 8 77
2014 AS-03 49 27 9 7 9 0 0 76 15 45
2014 AS-04 46 26 14 6 8 0 0 72 14 35
2014 AS-05 53 13 13 20 0 0 0 66 20 15
2014 AS-06 41 17 8 17 17 0 0 58 34 12
2014 AS-07 23 38 23 8 8 0 0 62 15 13
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 40 4 9 2 0 9 83 12 45
2017 AS-07 17 49 8 17 0 0 8 72 18 12
2014 AS 29 34 13 3 3 7 10 76 8 61
2014 AS-03 44 37 19 0 0 0 0 81 0 11
2014 AS-05 29 40 10 0 0 0 20 87 0 10
2014 AS-07 25 17 25 8 17 8 0 45 27 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 36 15 8 4 6 0 71 13 183
2017 AS-01 41 23 14 14 9 0 0 64 22 22
2017 AS-02 24 38 15 7 5 10 0 69 13 58
2017 AS-03 21 31 21 17 0 10 0 58 19 29
2017 AS-04 40 40 3 3 10 3 0 83 14 30
2017 AS-05 43 31 25 0 0 0 0 75 0 16
2017 AS-07 7 63 7 15 0 7 0 76 16 14
2014 AS 21 33 14 17 11 3 0 56 29 240
2014 AS-01 22 31 14 17 11 6 0 56 30 36
2014 AS-02 21 31 16 17 10 4 1 55 29 77
2014 AS-03 22 38 16 15 7 2 0 61 23 45
2014 AS-04 17 34 9 20 20 0 0 52 40 35
2014 AS-05 19 27 20 13 20 0 0 46 34 15
2014 AS-06 33 34 8 8 17 0 0 66 25 12
2014 AS-07 15 31 15 31 0 8 0 50 33 13
2011 AS 27 31 15 12 9 6 0 62 22 360
2011 AS-01 37 29 17 6 5 7 0 70 11 87
2011 AS-02 25 30 14 15 11 6 0 58 27 109
2011 AS-03 22 38 11 14 9 6 0 63 25 64
2011 AS-04 38 23 8 13 13 5 0 65 27 39
2011 AS-05 12 32 18 21 12 6 0 47 34 34
2011 AS-06 25 42 25 8 0 0 0 67 8 12
2011 AS-07 15 38 38 8 0 0 0 54 8 13

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 35 19 12 3 3 1 65 16 183
2017 AS-01 27 32 23 14 4 0 0 59 18 22
2017 AS-02 24 36 19 10 5 3 2 64 16 58
2017 AS-03 24 28 24 21 0 3 0 54 21 29
2017 AS-04 37 37 7 13 7 0 0 73 20 30
2017 AS-05 43 31 25 0 0 0 0 75 0 16
2017 AS-07 15 43 15 15 0 13 0 66 17 14
2014 AS 18 34 20 16 12 1 0 52 28 240
2014 AS-01 25 25 19 14 14 3 0 51 29 36
2014 AS-02 14 34 24 15 12 1 0 49 27 77
2014 AS-03 22 40 22 11 4 0 0 62 15 45
2014 AS-04 14 32 14 20 20 0 0 46 40 35
2014 AS-05 19 34 20 7 20 0 0 53 27 15
2014 AS-06 24 25 17 17 17 0 0 50 34 12
2014 AS-07 8 54 0 38 0 0 0 62 38 13
2011 AS 25 32 15 15 10 2 0 59 26 361
2011 AS-01 37 30 16 9 6 2 0 68 15 87
2011 AS-02 27 28 16 15 13 3 0 56 28 109
2011 AS-03 19 38 8 23 9 3 0 58 34 64
2011 AS-04 28 33 10 13 10 3 3 65 24 39
2011 AS-05 6 46 14 11 20 3 0 53 32 35
2011 AS-06 33 17 33 17 0 0 0 50 17 12
2011 AS-07 8 23 38 31 0 0 0 31 31 13
2008 AS 30 31 22 7 7 2 0 63 14 211
2008 AS-01 42 25 23 4 4 4 0 69 8 53
2008 AS-02 33 32 17 10 6 2 0 66 16 63
2008 AS-03 22 41 30 0 4 4 0 65 4 27
2008 AS-04 28 34 22 0 16 0 0 63 16 32
2008 AS-05 20 20 20 10 10 10 10 50 25 10
2008 AS-07 0 36 21 36 7 0 0 36 43 14

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 31 22 16 4 6 0 56 21 180
2017 AS-01 23 37 14 18 4 5 0 62 23 22
2017 AS-02 19 29 26 12 3 11 0 54 17 58
2017 AS-03 24 21 24 24 0 7 0 48 26 29
2017 AS-04 28 31 14 17 10 0 0 59 28 29
2017 AS-05 40 40 13 0 7 0 0 80 7 15
2017 AS-07 7 21 44 15 0 13 0 32 17 14
2014 AS 12 32 21 20 12 3 0 45 33 240
2014 AS-01 8 39 25 20 6 3 0 49 26 36
2014 AS-02 13 27 21 21 14 4 0 42 36 77
2014 AS-03 18 47 16 11 7 2 0 66 18 45
2014 AS-04 9 23 23 20 26 0 0 32 46 35
2014 AS-05 13 26 13 20 20 7 0 42 43 15
2014 AS-06 17 16 25 25 17 0 0 33 42 12
2014 AS-07 0 38 38 23 0 0 0 38 23 13
2011 AS 10 32 18 23 12 4 0 44 37 361
2011 AS-01 10 39 23 11 8 8 0 54 21 87
2011 AS-02 12 30 13 28 14 4 0 44 43 109
2011 AS-03 13 28 20 27 8 5 0 43 36 64
2011 AS-04 10 38 15 21 13 3 0 50 34 39
2011 AS-05 6 26 14 31 23 0 0 31 54 35
2011 AS-06 8 33 25 17 17 0 0 42 33 12
2011 AS-07 0 15 31 38 15 0 0 15 54 13
2008 AS 16 37 17 13 10 6 0 57 25 211
2008 AS-01 25 32 15 15 4 9 0 63 21 53
2008 AS-02 16 40 13 14 11 6 0 59 27 63
2008 AS-03 11 44 26 4 7 7 0 60 12 27
2008 AS-04 16 41 16 16 13 0 0 56 28 32
2008 AS-05 10 30 20 10 20 10 0 44 33 10
2008 AS-07 0 50 7 14 29 0 0 50 43 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 23 32 17 15 8 5 0 58 24 182
2017 AS-01 23 27 23 14 4 9 0 55 20 22
2017 AS-02 17 31 23 12 9 9 0 53 23 58
2017 AS-03 21 31 10 24 14 0 0 52 38 29
2017 AS-04 30 30 7 17 13 3 0 62 31 30
2017 AS-05 43 31 6 19 0 0 0 75 19 16
2017 AS-07 15 43 22 15 0 6 0 61 16 14
2014 AS 15 28 19 17 15 6 0 45 35 239
2014 AS-01 11 22 28 8 19 11 0 38 31 36
2014 AS-02 12 24 21 17 17 9 0 39 38 76
2014 AS-03 15 33 18 20 11 2 0 50 32 45
2014 AS-04 11 32 11 23 20 3 0 44 44 35
2014 AS-05 20 26 13 13 20 7 0 50 36 15
2014 AS-06 34 33 8 8 17 0 0 66 25 12
2014 AS-07 23 38 8 31 0 0 0 62 31 13
2011 AS 13 30 19 16 14 8 0 46 33 361
2011 AS-01 14 33 14 21 9 9 0 52 33 87
2011 AS-02 13 29 15 13 19 11 0 47 36 109
2011 AS-03 14 30 19 16 14 8 0 47 32 64
2011 AS-04 18 23 31 13 13 3 0 42 26 39
2011 AS-05 9 31 17 29 14 0 0 40 43 35
2011 AS-06 8 50 17 0 17 8 0 64 18 12
2011 AS-07 0 15 46 15 8 15 0 18 27 13
2008 AS 22 27 18 12 11 9 0 55 25 211
2008 AS-01 38 21 13 9 9 9 0 65 21 53
2008 AS-02 21 30 16 13 14 6 0 54 29 63
2008 AS-03 15 41 19 11 7 7 0 60 20 27
2008 AS-04 13 22 22 16 16 13 0 39 36 32
2008 AS-05 20 20 20 10 10 20 0 50 25 10
2008 AS-07 14 36 21 14 7 7 0 54 23 14

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 33 20 18 9 3 0 51 28 182
2017 AS-01 18 27 23 28 4 0 0 46 32 22
2017 AS-02 12 29 26 16 14 3 0 43 30 58
2017 AS-03 21 28 14 24 10 3 0 50 36 29
2017 AS-04 20 37 17 13 13 0 0 57 27 30
2017 AS-05 31 43 6 13 6 0 0 75 19 16
2017 AS-07 15 35 22 21 0 7 0 54 22 14
2014 AS 12 33 17 22 15 1 0 45 37 240
2014 AS-01 19 20 22 22 11 6 0 41 35 36
2014 AS-02 12 23 25 25 15 0 0 35 40 77
2014 AS-03 9 49 16 15 11 0 0 58 27 45
2014 AS-04 11 37 6 20 26 0 0 49 46 35
2014 AS-05 20 27 0 33 20 0 0 47 53 15
2014 AS-06 17 41 8 8 25 0 0 58 34 12
2014 AS-07 8 46 23 23 0 0 0 54 23 13
2011 AS 11 34 19 22 13 2 0 46 35 360
2011 AS-01 15 38 25 13 8 1 0 53 21 87
2011 AS-02 10 35 13 26 13 3 0 47 40 108
2011 AS-03 14 27 19 27 13 2 0 41 40 64
2011 AS-04 8 38 13 21 18 3 0 47 39 39
2011 AS-05 6 37 17 23 17 0 0 43 40 35
2011 AS-06 8 17 25 42 8 0 0 25 50 12
2011 AS-07 0 23 38 23 8 8 0 25 33 13
2008 AS 19 32 14 19 12 3 0 53 33 210
2008 AS-01 26 30 13 17 6 8 0 61 24 53
2008 AS-02 17 37 13 13 17 3 0 56 31 63
2008 AS-03 19 33 15 22 7 4 0 54 31 27
2008 AS-04 16 28 16 22 19 0 0 44 41 32
2008 AS-05 10 30 10 20 30 0 0 40 50 10
2008 AS-07 15 23 15 38 8 0 0 38 46 13
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 44 18 4 3 2 0 75 7 182
2017 AS-01 32 46 9 5 0 9 0 85 5 22
2017 AS-02 29 41 19 3 7 0 0 71 10 58
2017 AS-03 24 48 17 7 0 3 0 75 7 29
2017 AS-04 28 48 21 3 0 0 0 76 3 29
2017 AS-05 43 31 25 0 0 0 0 75 0 16
2017 AS-07 15 49 22 15 0 0 0 63 15 14
2014 AS 22 42 22 10 2 1 0 65 13 240
2014 AS-01 25 39 19 11 6 0 0 64 17 36
2014 AS-02 17 44 25 10 1 3 0 63 12 77
2014 AS-03 33 42 16 6 0 2 0 77 7 45
2014 AS-04 20 34 26 17 3 0 0 54 20 35
2014 AS-05 7 46 27 13 7 0 0 53 20 15
2014 AS-06 34 50 8 8 0 0 0 83 8 12
2014 AS-07 23 38 31 8 0 0 0 62 8 13
2011 AS 29 43 16 7 3 3 0 74 10 359
2011 AS-01 31 43 15 3 1 6 0 79 5 86
2011 AS-02 30 41 16 9 3 1 0 72 12 109
2011 AS-03 29 38 22 5 3 3 0 69 8 63
2011 AS-04 33 51 5 8 0 3 0 87 8 39
2011 AS-05 23 54 14 6 3 0 0 77 9 35
2011 AS-06 33 25 25 8 8 0 0 58 17 12
2011 AS-07 15 31 31 15 8 0 0 46 23 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 39 11 1 2 6 0 86 3 180
2017 AS-01 41 41 9 0 0 9 0 90 0 22
2017 AS-02 36 34 17 2 5 5 0 75 7 58
2017 AS-03 41 41 7 0 0 10 0 92 0 29
2017 AS-04 54 32 11 0 0 4 0 89 0 28
2017 AS-05 53 40 7 0 0 0 0 93 0 15
2017 AS-07 37 56 7 0 0 0 0 93 0 14
2014 AS 36 39 17 3 2 3 0 78 5 240
2014 AS-01 33 39 17 6 6 0 0 72 11 36
2014 AS-02 40 34 18 4 0 4 0 77 4 77
2014 AS-03 36 45 18 0 0 2 0 82 0 45
2014 AS-04 29 29 28 3 3 9 0 63 6 35
2014 AS-05 26 47 7 7 7 7 0 78 14 15
2014 AS-06 66 34 0 0 0 0 0 100 0 12
2014 AS-07 31 69 0 0 0 0 0 100 0 13
2011 AS 40 34 16 4 1 4 0 77 6 360
2011 AS-01 43 33 16 2 2 3 0 79 5 87
2011 AS-02 40 36 14 5 1 5 0 80 6 109
2011 AS-03 31 36 19 6 3 5 0 70 10 64
2011 AS-04 47 32 13 0 0 8 0 86 0 38
2011 AS-05 31 49 17 3 0 0 0 80 3 35
2011 AS-06 42 17 33 8 0 0 0 58 8 12
2011 AS-07 54 15 23 8 0 0 0 69 8 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 39 8 6 4 2 1 82 10 180
2017 AS-01 32 37 14 9 4 5 0 72 14 22
2017 AS-02 36 43 9 3 5 2 2 82 9 58
2017 AS-03 38 41 7 0 10 3 0 82 11 29
2017 AS-04 38 38 3 21 0 0 0 76 21 29
2017 AS-05 62 31 6 0 0 0 0 94 0 16
2017 AS-07 54 38 8 0 0 0 0 92 0 13
2014 AS 37 35 12 7 5 3 0 75 13 240
2014 AS-01 33 44 3 11 8 0 0 78 19 36
2014 AS-02 36 32 20 4 4 4 0 72 8 77
2014 AS-03 31 36 11 11 4 7 0 71 17 45
2014 AS-04 32 37 17 3 6 6 0 73 9 35
2014 AS-05 33 40 0 20 7 0 0 73 27 15
2014 AS-06 58 25 8 8 0 0 0 83 8 12
2014 AS-07 69 23 0 8 0 0 0 92 8 13
2011 AS 41 32 12 6 4 4 1 77 11 360
2011 AS-01 40 33 11 7 5 3 0 76 12 87
2011 AS-02 37 33 17 6 4 3 1 73 10 108
2011 AS-03 41 30 11 3 3 9 3 80 7 64
2011 AS-04 51 31 5 10 0 3 0 84 11 39
2011 AS-05 31 46 9 3 11 0 0 77 14 35
2011 AS-06 67 0 17 17 0 0 0 67 17 12
2011 AS-07 54 31 0 8 8 0 0 85 15 13
2008 AS 39 31 10 7 7 5 1 74 15 211
2008 AS-01 42 30 8 2 9 8 2 79 13 53
2008 AS-02 38 22 17 11 6 5 0 63 18 63
2008 AS-03 33 52 4 7 4 0 0 85 11 27
2008 AS-04 34 38 9 6 6 6 0 77 13 32
2008 AS-05 40 10 10 10 10 10 10 63 25 10
2008 AS-07 50 36 7 0 7 0 0 86 7 14

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 36 15 11 5 4 0 68 16 182
2017 AS-01 23 27 32 9 4 5 0 53 14 22
2017 AS-02 29 29 17 12 5 7 0 63 19 58
2017 AS-03 28 38 10 7 14 3 0 68 21 29
2017 AS-04 28 41 10 14 3 3 0 71 18 29
2017 AS-05 37 50 6 6 0 0 0 87 6 16
2017 AS-07 28 35 14 22 0 0 0 64 22 14
2014 AS 17 31 25 14 7 5 0 51 22 240
2014 AS-01 0 44 33 8 6 9 0 48 15 36
2014 AS-02 23 27 22 12 9 6 0 54 22 77
2014 AS-03 18 29 24 18 7 4 0 49 26 45
2014 AS-04 11 32 26 20 6 3 3 46 27 35
2014 AS-05 20 13 20 33 13 0 0 34 46 15
2014 AS-06 34 17 41 0 0 8 0 55 0 12
2014 AS-07 38 15 23 15 8 0 0 54 23 13
2011 AS 20 34 21 10 6 8 1 59 18 360
2011 AS-01 17 38 22 10 5 8 0 60 16 87
2011 AS-02 20 33 19 11 6 9 1 59 19 109
2011 AS-03 22 29 17 11 3 14 3 62 17 63
2011 AS-04 26 28 26 5 13 3 0 55 18 39
2011 AS-05 20 43 17 9 6 6 0 67 15 35
2011 AS-06 25 33 33 8 0 0 0 58 8 12
2011 AS-07 15 31 31 15 8 0 0 46 23 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 20 19 15 18 5 2 43 36 182
2017 AS-01 14 18 18 14 13 18 5 41 35 22
2017 AS-02 14 15 19 22 22 5 2 31 48 58
2017 AS-03 17 31 24 7 21 0 0 48 27 29
2017 AS-04 31 17 14 14 24 0 0 48 38 29
2017 AS-05 24 38 6 19 0 6 6 71 22 16
2017 AS-07 22 15 21 22 7 14 0 42 34 14
2014 AS 14 18 18 18 22 8 2 35 44 240
2014 AS-01 3 8 25 22 28 11 3 13 58 36
2014 AS-02 16 22 16 15 18 10 3 44 39 77
2014 AS-03 15 25 29 15 13 2 0 41 30 45
2014 AS-04 20 14 9 17 34 6 0 36 54 35
2014 AS-05 7 7 7 47 20 6 7 15 77 15
2014 AS-06 25 17 24 0 34 0 0 42 34 12
2014 AS-07 8 23 15 23 23 8 0 33 50 13
2011 AS 14 19 20 16 16 10 4 39 38 361
2011 AS-01 18 21 18 14 9 15 5 49 29 87
2011 AS-02 16 19 14 17 20 9 6 41 43 109
2011 AS-03 16 13 27 13 23 6 3 31 40 64
2011 AS-04 13 23 28 10 21 3 3 38 32 39
2011 AS-05 0 20 20 26 14 17 3 25 50 35
2011 AS-06 25 25 17 17 0 17 0 60 20 12
2011 AS-07 8 15 23 31 8 8 8 27 45 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 61 19 10 5 3 0 2 82 8 182
2017 AS-01 50 32 5 5 0 0 9 90 5 22
2017 AS-02 55 16 16 5 9 0 0 71 14 58
2017 AS-03 72 21 7 0 0 0 0 93 0 29
2017 AS-04 67 17 13 3 0 0 0 83 3 30
2017 AS-05 46 34 7 13 0 0 0 80 13 15
2017 AS-07 56 22 7 7 0 0 7 84 8 14
2014 AS 59 20 7 3 6 1 3 83 10 239
2014 AS-01 55 19 3 3 8 0 11 84 12 36
2014 AS-02 60 21 9 4 3 1 3 84 7 77
2014 AS-03 62 22 7 0 6 2 0 86 7 45
2014 AS-04 62 15 9 6 6 0 3 79 12 34
2014 AS-05 60 19 7 7 7 0 0 80 13 15
2014 AS-06 66 17 0 0 17 0 0 83 17 12
2014 AS-07 46 31 8 8 8 0 0 77 15 13

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 73 16 4 4 2 1 2 91 6 183
2017 AS-01 50 36 0 5 0 0 9 95 5 22
2017 AS-02 69 14 7 5 5 0 0 83 10 58
2017 AS-03 79 14 3 0 0 3 0 96 0 29
2017 AS-04 83 7 7 3 0 0 0 90 3 30
2017 AS-05 75 19 0 6 0 0 0 94 6 16
2017 AS-07 78 15 0 0 0 0 7 100 0 14
2014 AS 67 19 5 3 2 2 2 90 5 240
2014 AS-01 64 17 3 6 8 0 3 83 14 36
2014 AS-02 69 18 6 1 1 3 1 91 3 77
2014 AS-03 71 18 2 2 0 2 4 95 2 45
2014 AS-04 66 14 11 0 0 8 0 88 0 35
2014 AS-05 66 34 0 0 0 0 0 100 0 15
2014 AS-06 75 8 0 8 8 0 0 83 17 12
2014 AS-07 54 23 15 8 0 0 0 77 8 13
2011 AS 72 17 6 1 1 2 2 93 2 361
2011 AS-01 70 20 5 1 1 1 2 93 2 87
2011 AS-02 75 15 4 0 1 4 2 95 1 109
2011 AS-03 70 16 6 2 0 3 3 92 2 64
2011 AS-04 74 13 8 0 3 0 3 89 3 39
2011 AS-05 71 17 11 0 0 0 0 89 0 35
2011 AS-06 67 25 8 0 0 0 0 92 0 12
2011 AS-07 69 23 0 8 0 0 0 92 8 13
2008 AS 74 18 2 1 1 1 2 95 2 211
2008 AS-01 75 19 2 0 4 0 0 94 4 53
2008 AS-02 79 13 3 0 0 3 2 97 0 63
2008 AS-03 74 19 0 0 4 0 4 96 4 27
2008 AS-04 66 28 0 6 0 0 0 94 6 32
2008 AS-05 80 20 0 0 0 0 0 100 0 10
2008 AS-07 71 14 7 0 0 0 7 92 0 14

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 29 16 12 10 1 0 62 22 183
2017 AS-01 32 28 9 14 13 5 0 62 28 22
2017 AS-02 29 31 17 10 12 0 0 60 22 58
2017 AS-03 35 31 17 10 7 0 0 65 17 29
2017 AS-04 33 27 13 10 17 0 0 60 27 30
2017 AS-05 50 31 13 0 6 0 0 81 6 16
2017 AS-07 15 35 15 35 0 0 0 50 35 14
2014 AS 25 35 18 10 10 3 0 62 20 240
2014 AS-01 33 34 11 8 14 0 0 67 22 36
2014 AS-02 22 36 22 9 8 3 0 60 17 77
2014 AS-03 29 29 22 11 7 2 0 59 18 45
2014 AS-04 17 34 17 14 11 6 0 55 27 35
2014 AS-05 27 46 13 0 13 0 0 73 13 15
2014 AS-06 58 17 8 0 8 8 0 82 9 12
2014 AS-07 8 54 8 15 15 0 0 62 31 13
2011 AS 31 32 15 11 8 2 1 65 20 361
2011 AS-01 29 34 20 9 5 2 1 65 14 87
2011 AS-02 34 30 13 11 9 2 1 66 21 109
2011 AS-03 31 27 14 14 9 5 0 61 25 64
2011 AS-04 33 36 10 8 13 0 0 69 21 39
2011 AS-05 29 31 14 17 9 0 0 60 26 35
2011 AS-06 58 17 8 0 8 8 0 82 9 12
2011 AS-07 8 46 31 8 8 0 0 54 15 13
2008 AS 37 37 10 8 5 3 0 77 13 211
2008 AS-01 36 47 6 6 2 4 0 86 8 53
2008 AS-02 41 33 10 8 5 3 0 77 13 63
2008 AS-03 30 44 11 7 0 7 0 80 8 27
2008 AS-04 38 31 9 9 13 0 0 69 22 32
2008 AS-05 40 20 20 10 10 0 0 60 20 10
2008 AS-07 43 21 7 14 7 7 0 69 23 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 21 22 12 20 24 1 0 44 44 179
2017 AS-01 10 29 19 19 23 0 0 38 42 21
2017 AS-02 18 20 7 22 34 0 0 37 55 56
2017 AS-03 24 28 17 17 10 3 0 54 28 29
2017 AS-04 21 31 10 14 24 0 0 52 38 29
2017 AS-05 43 19 0 19 19 0 0 62 38 16
2017 AS-07 15 21 22 28 15 0 0 35 43 14
2014 AS 14 23 13 22 24 2 1 39 48 240
2014 AS-01 14 14 17 17 39 0 0 28 56 36
2014 AS-02 8 23 13 27 23 4 1 33 53 77
2014 AS-03 20 36 18 11 15 0 0 55 27 45
2014 AS-04 17 14 6 26 34 3 0 32 62 35
2014 AS-05 27 13 20 20 13 7 0 42 36 15
2014 AS-06 33 17 17 17 17 0 0 50 34 12
2014 AS-07 8 31 0 38 15 0 8 42 58 13
2011 AS 14 32 13 20 18 1 1 48 39 359
2011 AS-01 8 22 20 25 21 2 2 31 48 87
2011 AS-02 14 33 11 21 19 0 2 48 41 109
2011 AS-03 16 38 11 17 16 2 0 55 34 63
2011 AS-04 15 46 8 10 18 3 0 63 29 39
2011 AS-05 18 24 9 26 24 0 0 41 50 34
2011 AS-06 33 42 0 0 17 0 8 82 18 12
2011 AS-07 23 38 23 15 0 0 0 62 15 13
2008 AS 20 38 14 13 12 2 1 60 26 211
2008 AS-01 15 43 15 13 13 0 0 58 26 53
2008 AS-02 30 32 13 13 13 0 0 62 25 63
2008 AS-03 15 48 15 4 7 11 0 71 13 27
2008 AS-04 16 44 6 16 13 0 6 63 30 32
2008 AS-05 10 30 30 30 0 0 0 40 30 10
2008 AS-07 21 29 7 0 36 7 0 54 38 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 37 19 10 6 4 1 62 17 182
2017 AS-01 14 36 14 9 9 14 5 61 22 22
2017 AS-02 18 35 21 12 7 7 0 57 21 57
2017 AS-03 24 35 24 10 7 0 0 59 17 29
2017 AS-04 17 53 13 7 10 0 0 70 17 30
2017 AS-05 50 31 6 6 0 6 0 87 7 16
2017 AS-07 15 49 22 15 0 0 0 63 15 14

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 29 14 5 2 2 0 79 7 183
2017 AS-01 41 27 23 5 4 0 0 69 9 22
2017 AS-02 48 23 16 9 3 2 0 72 12 58
2017 AS-03 48 28 10 7 0 7 0 82 7 29
2017 AS-04 50 37 10 0 3 0 0 87 3 30
2017 AS-05 56 38 6 0 0 0 0 94 0 16
2017 AS-07 43 35 22 0 0 0 0 78 0 14
2014 AS 46 26 18 4 2 3 0 75 6 239
2014 AS-01 53 17 17 6 8 0 0 70 14 36
2014 AS-02 46 24 24 1 0 5 0 74 1 76
2014 AS-03 49 36 15 0 0 0 0 85 0 45
2014 AS-04 43 32 11 6 5 3 0 77 12 35
2014 AS-05 33 34 7 13 7 7 0 71 22 15
2014 AS-06 75 17 8 0 0 0 0 92 0 12
2014 AS-07 31 38 23 8 0 0 0 69 8 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 35 11 5 3 1 0 81 8 183
2017 AS-01 50 23 14 9 0 5 0 77 9 22
2017 AS-02 38 43 9 5 5 0 0 81 10 58
2017 AS-03 41 35 10 10 0 3 0 79 11 29
2017 AS-04 53 33 7 0 7 0 0 87 7 30
2017 AS-05 62 31 6 0 0 0 0 94 0 16
2017 AS-07 35 35 22 7 0 0 0 71 7 14
2014 AS 45 30 15 5 5 1 0 75 10 240
2014 AS-01 44 28 14 3 11 0 0 72 14 36
2014 AS-02 49 30 13 5 3 0 0 79 8 77
2014 AS-03 47 36 11 2 2 2 0 84 4 45
2014 AS-04 34 34 17 9 5 0 0 69 14 35
2014 AS-05 33 27 20 7 7 7 0 64 14 15
2014 AS-06 75 8 8 8 0 0 0 83 8 12
2014 AS-07 31 31 31 0 8 0 0 62 8 13
2011 AS 38 35 15 5 3 3 0 76 8 361
2011 AS-01 44 33 16 5 0 2 0 79 5 87
2011 AS-02 41 32 12 4 6 5 0 77 11 109
2011 AS-03 31 41 14 6 3 5 0 75 10 64
2011 AS-04 41 41 10 3 3 3 0 84 5 39
2011 AS-05 29 29 29 9 3 3 0 59 12 35
2011 AS-06 33 50 8 8 0 0 0 83 8 12
2011 AS-07 31 46 23 0 0 0 0 77 0 13

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 34 12 4 2 0 0 82 6 183
2017 AS-01 41 36 14 9 0 0 0 77 9 22
2017 AS-02 48 33 14 3 2 0 0 81 5 58
2017 AS-03 45 35 17 3 0 0 0 79 3 29
2017 AS-04 53 37 0 0 10 0 0 90 10 30
2017 AS-05 62 25 6 6 0 0 0 87 6 16
2017 AS-07 29 41 22 7 0 0 0 71 7 14
2014 AS 44 33 14 7 2 0 0 77 9 239
2014 AS-01 42 30 14 11 3 0 0 72 14 36
2014 AS-02 51 31 12 5 1 0 0 82 6 77
2014 AS-03 51 36 7 4 2 0 0 87 6 45
2014 AS-04 29 40 17 9 5 0 0 69 14 35
2014 AS-05 35 43 14 7 0 0 0 78 7 14
2014 AS-06 58 17 17 0 8 0 0 75 8 12
2014 AS-07 15 46 23 15 0 0 0 62 15 13
2011 AS 44 35 10 7 3 1 0 80 10 360
2011 AS-01 55 25 13 3 2 1 0 81 6 87
2011 AS-02 43 34 12 6 5 1 0 78 10 109
2011 AS-03 44 38 6 11 2 0 0 81 13 64
2011 AS-04 51 33 3 8 5 0 0 85 13 39
2011 AS-05 23 54 9 11 3 0 0 77 14 35
2011 AS-06 45 45 0 9 0 0 0 91 9 11
2011 AS-07 23 54 23 0 0 0 0 77 0 13
2008 AS 38 38 14 6 2 2 0 77 9 210
2008 AS-01 47 34 11 6 2 0 0 81 8 53
2008 AS-02 41 37 11 5 5 2 0 79 10 63
2008 AS-03 22 56 7 7 4 4 0 81 12 27
2008 AS-04 25 41 19 16 0 0 0 66 16 32
2008 AS-05 50 30 0 0 0 20 0 100 0 10
2008 AS-07 46 31 23 0 0 0 0 77 0 13

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 31 17 9 4 1 0 70 13 183
2017 AS-01 36 18 27 14 4 0 0 55 18 22
2017 AS-02 38 26 21 9 5 2 0 65 14 58
2017 AS-03 38 31 14 14 0 3 0 72 14 29
2017 AS-04 33 47 3 7 10 0 0 80 17 30
2017 AS-05 62 25 13 0 0 0 0 87 0 16
2017 AS-07 15 56 15 15 0 0 0 71 15 14
2014 AS 29 32 18 9 12 0 0 61 21 239
2014 AS-01 34 29 17 9 11 0 0 63 20 35
2014 AS-02 35 29 18 6 12 0 0 64 18 77
2014 AS-03 29 42 18 4 7 0 0 71 11 45
2014 AS-04 17 23 20 20 20 0 0 40 40 35
2014 AS-05 27 46 7 0 20 0 0 73 20 15
2014 AS-06 41 17 17 8 17 0 0 58 25 12
2014 AS-07 8 46 31 8 8 0 0 54 15 13
2011 AS 30 33 18 12 5 2 0 64 17 359
2011 AS-01 33 36 17 8 5 1 0 70 13 87
2011 AS-02 34 28 21 11 5 2 0 63 16 107
2011 AS-03 30 34 16 14 3 3 0 66 18 64
2011 AS-04 38 28 13 8 10 3 0 68 18 39
2011 AS-05 11 40 26 14 6 3 0 53 21 35
2011 AS-06 25 42 8 17 8 0 0 67 25 12
2011 AS-07 8 38 23 31 0 0 0 46 31 13

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 32 17 8 4 1 0 71 12 183
2017 AS-01 36 14 37 5 9 0 0 50 13 22
2017 AS-02 38 33 16 7 5 2 0 72 12 58
2017 AS-03 35 35 17 10 0 3 0 72 11 29
2017 AS-04 40 37 7 10 7 0 0 77 17 30
2017 AS-05 56 25 19 0 0 0 0 81 0 16
2017 AS-07 15 56 7 22 0 0 0 71 22 14
2014 AS 29 31 18 11 10 0 0 60 22 239
2014 AS-01 30 28 22 8 11 0 0 58 19 36
2014 AS-02 32 30 19 6 12 0 0 62 18 77
2014 AS-03 29 42 18 9 2 0 0 71 11 45
2014 AS-04 23 14 26 23 14 0 0 37 37 35
2014 AS-05 34 40 7 0 20 0 0 73 20 15
2014 AS-06 41 17 17 8 17 0 0 58 25 12
2014 AS-07 8 50 8 25 8 0 0 58 33 12
2011 AS 31 35 16 11 6 0 0 67 17 360
2011 AS-01 39 33 17 7 3 0 0 72 10 87
2011 AS-02 34 34 13 12 6 1 0 69 18 108
2011 AS-03 30 38 19 9 5 0 0 67 14 64
2011 AS-04 38 31 8 13 10 0 0 69 23 39
2011 AS-05 9 43 26 17 6 0 0 51 23 35
2011 AS-06 25 42 25 0 8 0 0 67 8 12
2011 AS-07 8 31 23 38 0 0 0 38 38 13
2008 AS 32 44 11 7 4 1 0 77 11 211
2008 AS-01 43 38 9 8 2 0 0 81 9 53
2008 AS-02 40 37 13 5 5 2 0 77 10 63
2008 AS-03 22 52 11 4 7 4 0 77 12 27
2008 AS-04 25 53 6 9 6 0 0 78 16 32
2008 AS-05 20 50 10 10 10 0 0 70 20 10
2008 AS-07 7 64 14 14 0 0 0 71 14 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 26 20 10 8 3 0 61 19 183
2017 AS-01 32 27 23 9 9 0 0 59 18 22
2017 AS-02 24 29 19 16 5 7 0 57 22 58
2017 AS-03 38 28 7 10 14 3 0 68 25 29
2017 AS-04 40 23 20 7 7 3 0 66 14 30
2017 AS-05 44 18 38 0 0 0 0 62 0 16
2017 AS-07 15 51 20 7 7 0 0 66 15 14
2014 AS 27 24 17 13 16 3 0 53 30 240
2014 AS-01 19 33 20 3 22 3 0 54 26 36
2014 AS-02 30 25 17 14 10 4 0 57 26 77
2014 AS-03 31 27 18 11 9 2 2 60 21 45
2014 AS-04 20 11 20 20 26 3 0 32 47 35
2014 AS-05 34 33 13 0 13 7 0 71 14 15
2014 AS-06 41 17 8 8 25 0 0 58 34 12
2014 AS-07 8 23 15 31 23 0 0 31 54 13
2011 AS 31 25 17 13 10 4 0 58 24 360
2011 AS-01 28 30 21 11 8 2 0 59 20 87
2011 AS-02 42 19 12 11 10 6 0 65 23 108
2011 AS-03 25 23 23 11 13 5 0 51 25 64
2011 AS-04 36 28 15 8 10 3 0 66 18 39
2011 AS-05 11 34 11 20 17 6 0 48 39 35
2011 AS-06 50 17 8 17 8 0 0 67 25 12
2011 AS-07 23 15 31 31 0 0 0 38 31 13
2008 AS 33 24 20 12 7 4 0 59 20 211
2008 AS-01 36 23 15 17 6 4 0 61 24 53
2008 AS-02 38 25 22 6 5 3 0 66 11 63
2008 AS-03 22 30 19 19 7 4 0 54 27 27
2008 AS-04 19 28 19 9 19 6 0 50 30 32
2008 AS-05 40 10 20 20 10 0 0 50 30 10
2008 AS-07 43 29 14 14 0 0 0 71 14 14
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 AS 38 26 36 183
2017 AS-01 64 9 27 22
2017 AS-02 40 23 38 58
2017 AS-03 35 35 31 29
2017 AS-04 30 23 47 30
2017 AS-05 19 50 31 16
2017 AS-07 28 28 44 14
2014 AS 46 18 36 240
2014 AS-01 36 17 47 36
2014 AS-02 41 18 40 77
2014 AS-03 47 22 31 45
2014 AS-04 68 9 23 35
2014 AS-05 40 33 27 15
2014 AS-06 59 16 25 12
2014 AS-07 54 8 38 13
2011 AS 35 24 41 360
2011 AS-01 31 20 49 87
2011 AS-02 33 20 47 109
2011 AS-03 45 27 28 64
2011 AS-04 39 26 34 38
2011 AS-05 34 23 43 35
2011 AS-06 25 58 17 12
2011 AS-07 31 31 38 13

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 AS 15 33 42 3 1 6 69
2017 AS-01 22 22 35 7 7 7 14
2017 AS-02 17 39 35 0 0 9 23
2017 AS-03 0 30 60 0 0 10 10
2014 AS 9 32 48 4 9999 7 111
2014 AS-01 8 23 39 15 9999 15 13
2014 AS-02 3 35 50 3 9999 9 32
2014 AS-03 10 48 43 0 9999 0 21
2014 AS-04 17 17 62 4 9999 0 24
2011 AS 11 27 53 3 9999 6 127
2011 AS-01 11 33 48 0 9999 7 27
2011 AS-02 11 22 58 3 9999 6 36
2011 AS-03 0 31 59 0 9999 10 29
2011 AS-04 20 40 27 13 9999 0 15
2011 AS-05 25 8 50 8 9999 8 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 21 79 182
2017 AS-01 23 77 22
2017 AS-02 21 79 58
2017 AS-03 18 82 28
2017 AS-04 27 73 30
2017 AS-05 0 100 16
2017 AS-07 34 66 14
2014 AS 25 75 239
2014 AS-01 25 75 36
2014 AS-02 19 81 77
2014 AS-03 27 73 45
2014 AS-04 26 74 34
2014 AS-07 46 54 13

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 AS 53 38
2017 AS-02 50 12
2014 AS 61 59
2014 AS-02 60 15
2014 AS-03 66 12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 66 38
2017 AS-02 67 12
2014 AS 80 59
2014 AS-02 80 15
2014 AS-03 83 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 38
2017 AS-02 0 12
2014 AS 0 59
2014 AS-02 0 15
2014 AS-03 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 AS-02 0 12
2014 AS-03 0 12

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 AS-02 0 12
2014 AS 10 59

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 AS 37 38
2014 AS 38 59
2014 AS-02 34 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 AS 47 38
2017 AS-02 50 12
2014 AS 46 59
2014 AS-03 59 12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 AS 58 38
2017 AS-02 50 12
2014 AS 61 59
2014 AS-02 67 15
2014 AS-03 66 12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 AS 47 38
2014 AS 34 59
2014 AS-03 42 12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 AS 32 38
2014 AS 42 59
2014 AS-03 58 12

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 AS 45 38
2017 AS-02 67 12
2014 AS 63 59
2014 AS-02 53 15
2014 AS-03 76 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 AS 42 38
2017 AS-02 67 12
2014 AS 34 59

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 AS 0 38
2017 AS-02 0 12
2014 AS-02 0 15
2014 AS-03 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 AS 15 38

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 AS 63 38
2017 AS-02 58 12
2014 AS 58 59
2014 AS-02 73 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 AS 29 38
2017 AS-02 0 12
2014 AS 24 59

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 AS 13 38
2014 AS 12 59

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 AS 61 38
2017 AS-02 67 12
2014 AS 49 59
2014 AS-02 53 15
2014 AS-03 50 12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 AS 42 38
2017 AS-02 50 12
2014 AS 25 59

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 AS 19 38

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 AS 16 38
2014 AS 12 59
2014 AS-03 0 12

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 AS 13 38
2014 AS 10 59
2014 AS-03 0 12

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 12
2014 AS-02 0 15
2014 AS-03 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 AS 19 38
2014 AS 22 59

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 AS 26 38
2014 AS 29 59

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 12
2014 AS-03 0 12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 AS 20 36
2017 AS-02 0 12
2014 AS 14 58

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 12
2014 AS-02 0 15
2014 AS-03 0 12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 12
2014 AS-03 0 12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 17 36
2014 AS 12 58
2014 AS-03 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 AS 17 36
2014 AS 12 58
2014 AS-02 0 15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 AS 31 36
2014 AS 34 58
2014 AS-03 42 12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 AS 0 36
2017 AS-02 0 12
2014 AS 14 58

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 AS 44 36
2014 AS 57 58
2014 AS-02 34 15
2014 AS-03 75 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 AS 0 36
2017 AS-02 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 AS 61 36
2017 AS-02 67 12
2014 AS 71 58
2014 AS-02 67 15
2014 AS-03 84 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 14 36
2014 AS 10 58
2014 AS-02 0 15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 93 7 38
2017 AS-02 92 8 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 18 21 7 9 24 3 50 21 183
2017 AS-01 18 18 27 9 4 18 5 48 17 22
2017 AS-02 16 14 19 5 9 31 7 47 22 58
2017 AS-03 24 17 28 14 0 17 0 50 17 29
2017 AS-04 17 23 10 3 27 20 0 50 38 30
2017 AS-05 25 31 25 0 0 18 0 69 0 16
2017 AS-07 29 0 37 14 7 13 0 34 24 14
2014 AS 12 13 25 10 12 23 6 34 31 240
2014 AS-01 3 6 25 14 14 28 11 14 45 36
2014 AS-02 17 8 25 8 8 30 5 38 24 77
2014 AS-03 11 18 33 9 9 18 2 36 22 45
2014 AS-04 11 14 17 11 17 23 6 36 40 35
2014 AS-05 13 7 27 13 20 13 7 25 42 15
2014 AS-06 16 25 8 8 17 17 8 55 34 12
2014 AS-07 8 23 23 15 15 8 8 36 36 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 30 16 4 6 7 1 73 10 182
2017 AS-01 32 23 23 9 0 14 0 64 10 22
2017 AS-02 33 35 16 2 7 5 2 73 9 57
2017 AS-03 38 28 24 0 3 7 0 70 4 29
2017 AS-04 37 23 3 10 17 10 0 67 30 30
2017 AS-05 62 19 13 0 0 6 0 87 0 16
2017 AS-07 29 35 21 7 0 7 0 70 8 14
2014 AS 22 20 27 10 7 13 0 49 20 240
2014 AS-01 14 20 41 6 8 11 0 38 16 36
2014 AS-02 29 18 22 9 6 14 1 55 18 77
2014 AS-03 18 25 31 13 2 11 0 48 18 45
2014 AS-04 17 20 20 17 9 17 0 45 31 35
2014 AS-05 20 13 13 20 7 26 0 45 36 15
2014 AS-06 33 17 25 8 8 8 0 54 18 12
2014 AS-07 15 31 31 0 15 8 0 50 17 13
2011 AS 34 33 14 6 3 9 1 74 10 360
2011 AS-01 37 32 8 9 2 11 0 78 13 87
2011 AS-02 37 32 15 3 6 6 1 74 10 109
2011 AS-03 27 34 14 11 2 11 2 70 14 64
2011 AS-04 44 28 18 3 0 8 0 78 3 39
2011 AS-05 23 49 17 6 0 6 0 76 6 35
2011 AS-06 45 9 27 9 0 9 0 60 10 11
2011 AS-07 23 46 8 8 0 15 0 82 9 13
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 40 10 5 2 2 0 83 7 183
2017 AS-01 28 36 23 5 5 0 4 67 9 22
2017 AS-02 40 43 9 5 2 2 0 84 7 58
2017 AS-03 41 35 14 0 3 7 0 81 4 29
2017 AS-04 33 50 7 10 0 0 0 83 10 30
2017 AS-05 69 31 0 0 0 0 0 100 0 16
2017 AS-07 43 43 7 7 0 0 0 86 7 14
2014 AS 26 54 8 8 1 1 1 82 10 239
2014 AS-01 17 44 17 17 3 3 0 63 20 36
2014 AS-02 21 61 8 9 1 0 0 82 10 77
2014 AS-03 20 64 7 7 0 2 0 86 7 44
2014 AS-04 43 43 6 6 0 3 0 88 6 35
2014 AS-05 27 60 0 7 0 0 7 93 7 15
2014 AS-06 58 34 8 0 0 0 0 92 0 12
2014 AS-07 31 54 0 8 0 0 8 92 8 13
2011 AS 32 50 7 6 2 2 0 84 8 361
2011 AS-01 21 54 11 8 2 2 1 77 11 87
2011 AS-02 28 52 9 5 2 4 0 84 7 109
2011 AS-03 33 53 5 8 2 0 0 86 9 64
2011 AS-04 44 46 5 3 3 0 0 90 5 39
2011 AS-05 43 46 3 9 0 0 0 89 9 35
2011 AS-06 75 25 0 0 0 0 0 100 0 12
2011 AS-07 31 46 8 15 0 0 0 77 15 13
2008 AS 39 42 10 5 3 0 1 82 8 211
2008 AS-01 30 55 9 2 4 0 0 85 6 53
2008 AS-02 35 37 14 8 5 0 2 73 13 63
2008 AS-03 44 41 11 4 0 0 0 85 4 27
2008 AS-04 44 38 9 6 3 0 0 81 9 32
2008 AS-05 80 10 0 10 0 0 0 90 10 10
2008 AS-07 50 36 7 0 0 0 7 92 0 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 21 18 9 4 24 8 55 19 181
2017 AS-01 14 27 41 0 9 5 4 45 10 22
2017 AS-02 19 18 9 14 7 26 7 55 32 57
2017 AS-03 21 24 24 3 0 24 3 62 5 29
2017 AS-04 7 23 20 10 7 20 13 45 25 30
2017 AS-05 20 27 7 7 0 33 7 78 11 15
2017 AS-07 22 7 15 15 0 34 7 50 25 14
2014 AS 6 15 31 8 6 24 10 31 21 239
2014 AS-01 8 8 22 14 8 31 8 27 37 36
2014 AS-02 5 17 28 8 6 25 10 34 22 77
2014 AS-03 7 20 37 2 9 18 7 36 15 44
2014 AS-04 0 14 31 17 6 20 11 21 33 35
2014 AS-05 7 7 27 7 7 20 26 25 25 15
2014 AS-06 8 24 34 0 0 25 8 49 0 12
2014 AS-07 15 8 38 0 0 38 0 38 0 13
2011 AS 9 23 26 5 3 28 6 48 12 360
2011 AS-01 7 28 24 5 2 30 5 53 11 87
2011 AS-02 13 22 21 4 4 30 6 55 12 109
2011 AS-03 8 16 30 8 6 27 6 35 21 64
2011 AS-04 11 18 45 3 3 18 3 37 7 38
2011 AS-05 3 26 23 6 3 26 14 48 14 35
2011 AS-06 17 42 25 8 0 8 0 64 9 12
2011 AS-07 15 15 23 0 0 46 0 57 0 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 31 13 2 1 8 1 82 4 183
2017 AS-01 32 23 27 5 0 9 4 63 5 22
2017 AS-02 41 33 12 0 2 12 0 84 2 58
2017 AS-03 38 35 17 0 0 10 0 81 0 29
2017 AS-04 47 37 7 7 0 3 0 86 7 30
2017 AS-05 62 25 6 6 0 0 0 87 6 16
2017 AS-07 49 22 15 0 7 7 0 76 8 14
2014 AS 36 29 18 3 3 11 1 73 7 239
2014 AS-01 30 31 22 0 6 11 0 69 6 36
2014 AS-02 36 26 17 4 1 14 1 74 6 77
2014 AS-03 34 34 18 0 4 9 0 75 5 44
2014 AS-04 37 26 20 6 0 11 0 71 6 35
2014 AS-05 40 20 7 7 7 19 0 75 17 15
2014 AS-06 50 17 25 8 0 0 0 66 8 12
2014 AS-07 23 38 8 0 15 8 8 73 18 13
2011 AS 45 28 9 4 2 11 1 82 7 361
2011 AS-01 44 22 7 6 3 16 2 80 11 87
2011 AS-02 39 35 8 4 3 11 1 83 7 109
2011 AS-03 44 25 16 3 2 11 0 77 5 64
2011 AS-04 51 28 10 5 0 5 0 84 5 39
2011 AS-05 60 23 6 3 3 6 0 88 6 35
2011 AS-06 58 25 8 0 0 8 0 91 0 12
2011 AS-07 38 38 15 8 0 0 0 77 8 13
2008 AS 47 27 14 3 2 7 0 80 5 211
2008 AS-01 55 25 15 0 2 4 0 82 2 53
2008 AS-02 40 32 11 5 2 11 0 80 7 63
2008 AS-03 48 26 19 4 0 4 0 77 4 27
2008 AS-04 41 31 19 6 0 3 0 74 6 32
2008 AS-05 70 0 10 0 10 10 0 78 11 10
2008 AS-07 50 14 14 0 7 14 0 75 8 14

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 32 16 3 1 11 1 77 4 182
2017 AS-01 27 32 23 0 0 14 4 72 0 22
2017 AS-02 32 33 16 0 2 17 0 79 2 57
2017 AS-03 28 31 17 3 0 21 0 74 4 29
2017 AS-04 47 33 10 10 0 0 0 80 10 30
2017 AS-05 50 25 13 13 0 0 0 75 13 16
2017 AS-07 35 29 29 0 0 6 0 69 0 14
2014 AS 28 30 19 4 5 13 1 67 11 239
2014 AS-01 26 20 34 3 3 11 3 53 7 35
2014 AS-02 26 29 19 4 2 18 1 68 8 77
2014 AS-03 33 36 16 4 4 7 0 74 9 45
2014 AS-04 23 32 20 6 8 11 0 61 16 35
2014 AS-05 20 34 13 0 7 26 0 73 9 15
2014 AS-06 41 34 0 8 17 0 0 75 25 12
2014 AS-07 31 38 0 8 8 15 0 82 18 13
2011 AS 35 30 12 4 2 15 1 78 8 357
2011 AS-01 40 24 8 1 2 21 3 85 5 87
2011 AS-02 29 32 12 7 3 17 0 73 12 107
2011 AS-03 30 32 16 6 0 16 0 74 8 63
2011 AS-04 49 21 18 3 3 5 3 75 6 39
2011 AS-05 32 44 6 6 3 9 0 84 10 34
2011 AS-06 42 42 8 0 0 8 0 91 0 12
2011 AS-07 38 23 23 0 0 15 0 73 0 13
2008 AS 40 31 15 3 0 10 1 80 4 211
2008 AS-01 51 21 13 2 0 13 0 83 2 53
2008 AS-02 35 40 10 3 0 11 2 85 4 63
2008 AS-03 33 41 19 0 4 4 0 77 4 27
2008 AS-04 41 31 13 9 0 6 0 77 10 32
2008 AS-05 40 0 30 0 0 20 10 57 0 10
2008 AS-07 43 29 14 0 0 14 0 83 0 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 6 94 183
2017 AS-02 9 91 58
2017 AS-03 0 100 29
2017 AS-05 0 100 16
2017 AS-07 0 100 14
2014 AS 10 90 240
2014 AS-01 17 83 36
2014 AS-02 6 94 77

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 70 10
2014 AS 87 23

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 AS 0 10
2014 AS 0 23

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 10
2014 AS 0 23

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 AS 0 10
2014 AS 0 23

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 AS 0 10
2014 AS 0 23

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 AS 60 10
2014 AS 48 23

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 100 0 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 15 19 2 4 32 7 58 10 183
2017 AS-01 27 14 23 5 0 22 9 60 7 22
2017 AS-02 19 10 17 2 7 34 11 53 16 58
2017 AS-03 24 21 24 3 0 24 3 62 5 29
2017 AS-04 17 27 20 3 7 27 0 59 14 30
2017 AS-05 19 25 19 0 0 31 6 70 0 16
2017 AS-07 29 0 15 0 0 49 7 67 0 14
2014 AS 17 13 27 4 4 30 5 46 13 240
2014 AS-01 14 11 22 3 6 36 8 45 15 36
2014 AS-02 18 12 25 1 5 31 8 49 10 77
2014 AS-03 15 13 42 0 2 25 2 39 3 45
2014 AS-04 9 14 23 11 6 34 3 37 27 35
2014 AS-05 20 13 34 7 7 19 0 42 17 15
2014 AS-06 41 8 0 17 0 34 0 75 25 12
2014 AS-07 23 15 23 8 0 23 8 56 11 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 31 13 3 3 12 1 79 7 183
2017 AS-01 41 23 18 5 0 13 0 73 6 22
2017 AS-02 36 28 12 3 5 14 2 75 10 58
2017 AS-03 31 35 21 0 0 14 0 76 0 29
2017 AS-04 33 37 10 3 7 10 0 78 11 30
2017 AS-05 56 38 0 0 0 6 0 100 0 16
2017 AS-07 37 34 15 0 0 15 0 83 0 14
2014 AS 26 22 26 6 3 16 1 58 11 239
2014 AS-01 22 20 33 6 6 14 0 49 13 36
2014 AS-02 34 16 25 3 2 18 3 62 6 77
2014 AS-03 25 27 38 2 2 5 0 55 5 44
2014 AS-04 9 23 23 17 3 26 0 42 27 35
2014 AS-05 20 34 20 0 7 19 0 67 8 15
2014 AS-06 41 25 8 8 0 17 0 80 10 12
2014 AS-07 31 38 0 15 0 15 0 82 18 13
2011 AS 42 30 13 3 1 11 0 81 4 359
2011 AS-01 43 34 10 3 0 9 0 85 4 87
2011 AS-02 43 29 11 5 2 10 0 81 7 109
2011 AS-03 33 29 21 3 0 14 0 72 4 63
2011 AS-04 54 26 13 0 0 8 0 86 0 39
2011 AS-05 35 41 6 6 0 12 0 87 7 34
2011 AS-06 50 8 25 0 0 17 0 70 0 12
2011 AS-07 46 31 8 0 0 15 0 91 0 13
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 24 20 15 25 0 3 38 41 182
2017 AS-01 9 18 27 9 37 0 0 27 46 22
2017 AS-02 16 22 15 16 26 0 5 40 44 58
2017 AS-03 21 31 14 7 21 0 7 55 30 29
2017 AS-04 7 23 23 23 23 0 0 30 47 30
2017 AS-05 6 12 31 31 13 0 6 19 47 16
2017 AS-07 15 34 22 7 22 0 0 49 29 14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 24 26 17 11 0 1 45 28 182
2017 AS-01 22 18 37 14 5 0 5 42 19 22
2017 AS-02 28 21 24 18 9 0 0 49 26 57
2017 AS-03 17 45 17 10 7 0 3 64 18 29
2017 AS-04 20 23 30 13 13 0 0 43 27 30
2017 AS-05 6 31 38 19 6 0 0 37 25 16
2017 AS-07 21 0 22 28 29 0 0 21 57 14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 28 26 17 9 0 2 46 27 183
2017 AS-01 27 32 28 5 5 0 5 62 10 22
2017 AS-02 14 24 40 14 7 0 2 39 21 58
2017 AS-03 31 35 10 14 7 0 3 68 21 29
2017 AS-04 13 37 20 17 13 0 0 50 30 30
2017 AS-05 13 37 25 19 6 0 0 50 25 16
2017 AS-07 14 7 15 50 15 0 0 21 65 14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 15 29 26 14 13 0 3 46 27 183
2017 AS-01 14 27 41 9 9 0 0 41 18 22
2017 AS-02 17 31 22 9 16 0 5 51 25 58
2017 AS-03 17 31 31 10 3 0 7 52 15 29
2017 AS-04 20 23 30 17 10 0 0 43 27 30
2017 AS-05 6 37 38 6 13 0 0 43 19 16
2017 AS-07 14 22 0 28 37 0 0 35 65 14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 26 17 4 4 0 10 72 9 183
2017 AS-01 36 27 18 0 5 0 14 74 5 22
2017 AS-02 48 24 15 2 3 0 7 78 6 58
2017 AS-03 41 24 10 3 0 0 21 83 4 29
2017 AS-04 37 23 17 10 0 0 13 69 12 30
2017 AS-05 31 38 25 0 0 0 6 73 0 16
2017 AS-07 21 35 15 7 22 0 0 56 29 14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 26 21 14 7 0 1 58 21 182
2017 AS-01 18 36 18 14 13 0 0 55 27 22
2017 AS-02 30 28 17 17 7 0 2 58 25 58
2017 AS-03 28 38 17 3 10 0 3 68 14 29
2017 AS-04 33 17 27 23 0 0 0 50 23 30
2017 AS-05 37 25 25 6 6 0 0 62 13 16
2017 AS-07 35 21 15 15 15 0 0 56 29 14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 30 21 12 6 1 4 59 19 180
2017 AS-01 31 41 9 5 9 0 5 76 14 22
2017 AS-02 20 32 30 7 5 0 5 55 13 56
2017 AS-03 36 36 7 7 7 0 7 77 15 28
2017 AS-04 33 20 13 30 3 0 0 53 33 30
2017 AS-05 38 24 19 6 6 0 6 66 13 16
2017 AS-07 15 35 35 15 0 0 0 50 15 14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 23 29 24 14 7 1 2 54 22 182
2017 AS-01 18 55 9 5 9 5 0 76 14 22
2017 AS-02 28 23 29 12 7 0 2 51 19 58
2017 AS-03 25 32 21 14 0 0 7 62 15 28
2017 AS-04 27 27 20 17 10 0 0 53 27 30
2017 AS-05 6 50 31 6 0 0 6 60 7 16
2017 AS-07 21 7 22 35 15 0 0 28 50 14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 28 21 12 8 0 2 58 20 180
2017 AS-01 32 46 9 0 14 0 0 77 14 22
2017 AS-02 27 27 25 11 7 0 2 56 19 55
2017 AS-03 38 35 14 7 7 0 0 73 14 29
2017 AS-04 27 17 23 27 7 0 0 43 33 30
2017 AS-05 31 25 31 0 6 0 6 60 7 16
2017 AS-07 15 43 14 15 15 0 0 57 29 14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 32 22 12 5 1 3 58 18 182
2017 AS-01 23 50 5 9 5 0 9 80 15 22
2017 AS-02 26 26 28 11 5 0 4 55 16 57
2017 AS-03 24 45 14 3 7 3 3 74 11 29
2017 AS-04 33 13 27 23 3 0 0 47 27 30
2017 AS-05 19 44 24 6 0 0 6 67 7 16
2017 AS-07 7 35 28 22 7 0 0 43 29 14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 21 15 5 3 0 4 76 8 182
2017 AS-01 59 14 23 0 5 0 0 72 5 22
2017 AS-02 48 17 17 9 5 0 3 68 14 58
2017 AS-03 54 25 11 3 0 0 7 85 4 28
2017 AS-04 63 23 3 7 0 0 3 90 7 30
2017 AS-05 38 24 19 6 0 0 13 71 7 16
2017 AS-07 50 28 22 0 0 0 0 78 0 14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 66 13 5 4 7 1 4 83 11 182
2017 AS-01 62 29 0 10 0 0 0 90 10 21
2017 AS-02 67 10 7 2 7 0 7 84 9 58
2017 AS-03 66 7 7 7 3 3 7 81 11 29
2017 AS-04 63 13 7 0 13 0 3 79 14 30
2017 AS-05 75 13 0 0 6 0 6 93 7 16
2017 AS-07 72 13 0 15 0 0 0 85 15 14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 32 11 5 2 0 3 82 7 183
2017 AS-01 37 46 4 9 0 0 5 86 10 22
2017 AS-02 42 36 10 7 2 0 3 81 9 58
2017 AS-03 52 31 7 3 3 0 3 86 7 29
2017 AS-04 47 37 10 3 3 0 0 83 7 30
2017 AS-05 56 13 19 6 0 0 6 73 7 16
2017 AS-07 66 20 15 0 0 0 0 85 0 14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 20 13 5 5 1 2 76 11 183
2017 AS-01 45 36 5 5 5 0 5 85 10 22
2017 AS-02 57 17 13 3 3 2 3 79 7 58
2017 AS-03 59 10 10 7 10 0 3 72 18 29
2017 AS-04 57 17 17 0 10 0 0 73 10 30
2017 AS-05 50 25 19 0 6 0 0 75 6 16
2017 AS-07 66 20 0 15 0 0 0 85 15 14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 49 14 5 3 0 0 28 89 4 182
2017 AS-01 50 4 5 0 0 0 41 92 0 22
2017 AS-02 47 12 2 5 0 0 35 90 8 58
2017 AS-03 52 14 0 3 0 0 31 95 5 29
2017 AS-04 59 21 3 0 0 0 17 96 0 29
2017 AS-05 50 25 6 0 0 0 19 92 0 16
2017 AS-07 44 14 22 6 0 0 14 67 7 14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 67 15 5 1 0 1 10 93 1 182
2017 AS-01 59 14 13 0 0 0 14 85 0 22
2017 AS-02 67 21 0 0 0 2 11 100 0 57
2017 AS-03 52 24 3 0 0 0 21 96 0 29
2017 AS-04 73 10 10 0 0 0 7 89 0 30
2017 AS-05 75 13 0 0 0 0 13 100 0 16
2017 AS-07 93 0 0 7 0 0 0 93 7 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 63 15 5 4 3 0 9 87 8 183
2017 AS-01 73 9 0 0 9 0 9 90 10 22
2017 AS-02 62 14 5 3 2 0 14 88 6 58
2017 AS-03 55 14 3 14 0 0 14 80 16 29
2017 AS-04 57 23 10 0 3 0 7 86 4 30
2017 AS-05 75 13 0 0 6 0 6 93 7 16
2017 AS-07 72 28 0 0 0 0 0 100 0 14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 27 15 5 4 1 7 74 10 183
2017 AS-01 54 18 5 9 5 0 9 80 15 22
2017 AS-02 38 21 22 3 5 2 9 65 10 58
2017 AS-03 35 28 14 7 3 0 14 72 12 29
2017 AS-04 43 30 17 0 7 0 3 76 7 30
2017 AS-05 56 25 6 13 0 0 0 81 13 16
2017 AS-07 36 56 7 0 0 0 0 93 0 14

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 12 33 34 15 4 0 0 46 20 183
2017 AS-01 4 46 36 14 0 0 0 50 14 22
2017 AS-02 14 31 38 14 3 0 0 45 17 58
2017 AS-03 21 28 38 10 3 0 0 48 14 29
2017 AS-04 13 37 23 20 7 0 0 50 27 30
2017 AS-05 6 50 38 6 0 0 0 56 6 16
2017 AS-07 0 35 29 21 15 0 0 35 35 14

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 8 20 40 25 7 0 1 31 28 182
2017 AS-01 10 24 33 33 0 0 0 33 34 21
2017 AS-02 10 19 38 19 14 0 0 33 29 58
2017 AS-03 7 10 48 31 3 0 0 35 17 29
2017 AS-04 7 20 47 17 7 0 3 24 28 30
2017 AS-05 0 13 57 24 6 0 0 31 13 16
2017 AS-07 7 35 28 29 0 0 0 29 43 14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 43 7 5 4 1 0 83 10 182
2017 AS-01 32 59 0 0 5 4 0 95 5 22
2017 AS-02 38 37 9 5 11 0 0 75 16 57
2017 AS-03 38 41 3 17 0 0 0 79 17 29
2017 AS-04 40 47 0 7 3 3 0 90 10 30
2017 AS-05 50 31 19 0 0 0 0 81 0 16
2017 AS-07 44 42 15 0 0 0 0 85 0 14

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 37 18 13 8 0 0 62 21 183
2017 AS-01 14 41 23 14 9 0 0 55 23 22
2017 AS-02 24 33 19 12 12 0 0 57 24 58
2017 AS-03 31 35 17 14 3 0 0 66 17 29
2017 AS-04 23 47 3 17 10 0 0 70 27 30
2017 AS-05 50 25 13 13 0 0 0 75 13 16
2017 AS-07 22 35 22 14 7 0 0 57 21 14
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 26 74 183
2017 AS-01 23 77 22
2017 AS-02 21 79 58
2017 AS-03 31 69 29
2017 AS-04 33 67 30
2014 AS 23 77 239
2014 AS-01 25 75 36
2014 AS-02 22 78 76
2014 AS-03 20 80 45
2014 AS-04 20 80 35
2014 AS-07 38 62 13

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 90 10 47
2017 AS-02 92 8 12
2017 AS-04 90 10 10
2014 AS 78 22 54
2014 AS-02 83 17 17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 60 24 9 5 2 0 0 84 7 42
2017 AS-02 46 37 8 9 0 0 0 83 9 11
2014 AS 45 38 10 5 2 0 0 83 7 42
2014 AS-02 43 29 7 14 7 0 0 71 21 14
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 31 17 7 17 2 0 26 74 182
2017 AS-01 27 27 13 5 28 0 0 27 73 22
2017 AS-02 33 21 19 10 17 0 0 33 67 58
2017 AS-03 34 31 7 0 17 10 0 38 62 29
2017 AS-04 21 31 17 7 24 0 0 21 79 29
2017 AS-05 18 44 19 13 6 0 0 18 82 16
2017 AS-07 15 56 22 0 7 0 0 15 85 14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 AS 21 131
2017 AS-01 44 16
2017 AS-02 26 39
2017 AS-03 13 16
2017 AS-04 26 23
2017 AS-05 0 13
2017 AS-07 17 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 28 131
2017 AS-01 32 16
2017 AS-02 26 39
2017 AS-03 19 16
2017 AS-04 43 23
2017 AS-05 31 13
2017 AS-07 17 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 24 131
2017 AS-01 32 16
2017 AS-02 31 39
2017 AS-03 13 16
2017 AS-04 30 23
2017 AS-05 15 13
2017 AS-07 9 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 AS 58 131
2017 AS-01 56 16
2017 AS-02 52 39
2017 AS-03 56 16
2017 AS-04 70 23
2017 AS-05 54 13
2017 AS-07 60 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 AS 5 131
2017 AS-01 7 16
2017 AS-02 10 39
2017 AS-03 0 16
2017 AS-04 9 23
2017 AS-05 0 13
2017 AS-07 0 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 AS 36 131
2017 AS-01 25 16
2017 AS-02 38 39
2017 AS-03 38 16
2017 AS-04 22 23
2017 AS-05 69 13
2017 AS-07 40 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 AS 7 39 19 9 5 21 131
2017 AS-01 0 50 13 6 6 25 16
2017 AS-02 8 39 16 11 3 24 38
2017 AS-03 13 38 13 6 13 19 16
2017 AS-04 9 35 22 13 4 17 23
2017 AS-05 0 38 31 15 8 8 13
2017 AS-07 0 34 33 9 9 16 12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 9 25 25 14 19 2 7 37 36 132
2017 AS-01 19 25 31 7 18 0 0 44 25 16
2017 AS-02 7 21 23 10 26 3 10 33 41 39
2017 AS-03 25 19 19 13 19 0 6 47 33 16
2017 AS-04 4 30 30 13 22 0 0 35 35 23
2017 AS-05 0 15 31 31 8 0 15 18 45 13
2017 AS-07 9 49 26 9 0 0 8 63 9 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 1 6 10 18 59 3 3 8 82 132
2017 AS-01 0 18 13 25 44 0 0 18 69 16
2017 AS-02 5 0 10 10 70 3 3 5 84 39
2017 AS-03 0 13 6 25 50 6 0 13 80 16
2017 AS-04 0 4 13 26 57 0 0 4 83 23
2017 AS-05 0 0 8 15 54 8 15 0 90 13
2017 AS-07 0 0 16 17 67 0 0 0 84 12
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