2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 36 46 3 11 4 0 0 82 14 1248
2017 Part-time 42 45 3 10 0 0 0 87 10 62
2014 Full-time 34 45 5 11 4 0 0 80 15 1439
2014 Part-time 43 41 4 11 1 0 0 84 12 74
2011 Full-time 43 43 3 7 3 0 0 87 10 1928
2011 Part-time 41 49 1 7 1 0 0 90 9 85
2008 Full-time 47 40 3 8 2 0 0 87 10 1389
2008 Part-time 55 36 6 3 0 0 0 91 3 69

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 74 17 3 3 1 1 1 94 4 1240
2017 Part-time 77 18 0 2 1 1 0 97 3 62
2014 Full-time 71 18 5 3 1 0 1 91 4 1439
2014 Part-time 83 13 1 0 2 0 1 97 2 74
2011 Full-time 77 15 3 3 2 0 1 92 4 1925
2011 Part-time 79 13 3 0 2 1 1 95 3 85
2008 Full-time 78 15 2 3 1 0 1 94 4 1387
2008 Part-time 79 15 3 1 1 0 0 94 3 69

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 68 17 5 5 4 1 1 86 9 1248
2017 Part-time 70 19 2 2 7 0 0 89 9 62
2014 Full-time 67 18 4 6 5 0 1 86 10 1437
2014 Part-time 73 12 4 7 4 0 0 85 11 74
2011 Full-time 72 15 3 5 4 0 1 87 10 1924
2011 Part-time 74 17 2 2 3 0 1 92 6 85
2008 Full-time 72 14 4 6 3 0 0 87 9 1387
2008 Part-time 82 6 4 6 1 0 0 88 8 69

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 41 36 6 12 6 0 0 76 18 1246
2017 Part-time 47 37 2 6 4 0 4 87 10 62
2014 Full-time 36 34 8 12 9 0 0 70 22 1438
2014 Part-time 46 34 5 12 2 0 0 80 15 74
2011 Full-time 43 34 7 10 6 0 0 77 16 1922
2011 Part-time 41 41 5 6 5 0 2 84 11 84

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 39 10 12 5 0 0 72 18 1246
2017 Part-time 30 46 10 8 5 0 1 77 13 62
2014 Full-time 29 40 12 14 5 0 1 69 19 1435
2014 Part-time 25 47 8 15 5 0 0 72 20 74
2011 Full-time 30 42 12 10 5 0 1 73 15 1925
2011 Part-time 30 36 15 8 5 1 4 70 14 85
2008 Full-time 33 41 10 11 4 0 1 75 15 1390
2008 Part-time 35 42 10 7 4 0 1 79 12 69

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 44 37 6 9 3 0 0 81 13 1244
2017 Part-time 41 38 7 11 4 0 0 79 15 62
2014 Full-time 41 39 8 8 4 0 0 80 12 1441
2014 Part-time 40 36 5 12 7 0 0 76 19 74
2011 Full-time 43 37 8 7 4 0 0 80 11 1925
2011 Part-time 42 42 4 7 5 0 0 84 12 85
2008 Full-time 38 43 9 7 3 0 0 81 9 1388
2008 Part-time 53 34 7 4 2 0 0 87 6 69

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 34 4 9 3 0 0 84 12 1245
2017 Part-time 52 25 11 8 4 0 0 77 12 62
2014 Full-time 45 37 7 7 3 0 0 82 11 1441
2014 Part-time 41 41 4 8 7 0 0 81 15 74
2011 Full-time 46 39 5 6 3 0 0 85 9 1926
2011 Part-time 42 38 7 6 7 0 0 80 13 85
2008 Full-time 45 40 6 6 2 0 0 85 9 1391
2008 Part-time 45 45 3 3 3 0 0 91 6 69

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 34 6 5 2 0 0 87 7 1238
2017 Part-time 61 24 5 8 2 0 0 85 10 62
2014 Full-time 49 35 8 5 3 0 0 84 8 1437
2014 Part-time 53 32 4 8 1 1 0 86 9 74

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 33 8 9 5 0 0 78 14 1245
2017 Part-time 65 22 4 5 4 0 0 87 9 62
2014 Full-time 38 31 11 12 8 0 0 69 20 1441
2014 Part-time 54 28 8 9 1 0 0 82 10 74
2011 Full-time 40 35 9 9 6 1 0 76 15 1925
2011 Part-time 58 28 6 3 4 0 0 87 7 85

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 23 13 14 13 2 9 55 31 1241
2017 Part-time 22 24 5 10 4 10 25 70 22 62
2014 Full-time 26 23 11 16 14 2 9 54 33 1441
2014 Part-time 21 16 17 11 10 4 21 50 27 74
2011 Full-time 26 24 10 15 15 2 8 55 34 1923
2011 Part-time 30 17 13 6 10 3 20 62 21 85
2008 Full-time 34 23 9 13 13 2 7 62 28 1389
2008 Part-time 35 34 12 7 2 1 9 77 10 69

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 43 8 9 5 0 0 78 14 1247
2017 Part-time 33 48 7 10 2 0 0 81 12 62
2014 Full-time 28 46 11 9 6 0 0 73 15 1441
2014 Part-time 22 48 7 15 8 0 0 70 23 74
2011 Full-time 31 42 12 10 5 0 0 73 16 1924
2011 Part-time 35 40 8 12 5 0 0 75 17 85
2008 Full-time 33 44 10 9 3 0 0 77 13 1383
2008 Part-time 43 36 15 5 2 0 0 79 6 69

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 37 13 12 10 0 0 65 22 1246
2017 Part-time 32 33 14 13 8 0 0 65 21 62
2014 Full-time 23 36 15 16 10 0 0 59 26 1440
2014 Part-time 25 36 10 24 6 0 0 61 30 74
2011 Full-time 24 40 13 13 9 0 0 65 22 1927
2011 Part-time 32 44 7 8 9 0 0 75 17 85

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 39 9 12 6 0 0 72 19 1245
2017 Part-time 28 39 16 11 7 0 0 67 17 62

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 39 10 7 4 1 0 79 11 1245
2017 Part-time 41 33 12 8 5 0 0 74 13 62
2014 Full-time 38 40 11 7 3 1 0 79 11 1438
2014 Part-time 32 37 12 10 5 2 0 71 16 74
2011 Full-time 36 43 9 8 4 1 0 79 12 1927
2011 Part-time 28 44 9 8 9 2 0 73 17 85
2008 Full-time 39 40 10 7 4 1 0 79 10 1387
2008 Part-time 39 34 17 9 0 0 0 74 9 69

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 38 11 12 9 0 0 67 22 1246
2017 Part-time 32 39 15 7 7 0 0 71 14 62

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 36 8 4 2 0 0 87 5 1247
2017 Part-time 47 41 4 6 2 0 0 88 8 62
2014 Full-time 60 27 8 3 1 0 0 88 4 1439
2014 Part-time 42 40 15 2 1 0 0 83 3 74
2011 Full-time 56 32 8 3 1 0 0 88 5 1926
2011 Part-time 51 30 7 7 5 0 0 81 12 85

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 40 10 13 6 0 0 71 19 1245
2017 Part-time 34 43 5 13 5 0 0 77 18 62
2014 Full-time 24 42 11 15 8 0 0 66 23 1440
2014 Part-time 20 40 12 22 5 0 0 60 27 74
2011 Full-time 29 41 11 12 6 0 0 70 19 1926
2011 Part-time 37 33 9 11 10 0 0 70 21 85

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 35 35 11 12 7 0 0 70 18 1247
2017 Part-time 33 36 13 13 5 0 0 69 19 62
2014 Full-time 30 37 13 13 7 0 0 67 20 1439
2014 Part-time 20 44 9 15 12 0 0 64 27 73

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 38 11 11 5 0 1 72 17 1247
2017 Part-time 42 32 12 9 6 0 0 73 15 61
2014 Full-time 28 39 14 11 7 0 0 68 18 1439
2014 Part-time 22 39 14 20 3 0 1 62 23 74
2011 Full-time 37 40 10 8 4 1 0 78 12 1925
2011 Part-time 50 29 12 5 1 2 1 81 6 85

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 39 10 7 3 0 0 79 11 1244
2017 Part-time 39 43 9 6 3 0 0 82 8 61
2014 Full-time 35 40 13 8 4 0 0 75 12 1440
2014 Part-time 28 47 10 11 4 0 0 74 15 74
2011 Full-time 39 41 9 8 3 0 0 80 11 1929
2011 Part-time 49 31 12 5 4 0 0 79 9 85
2008 Full-time 41 43 7 6 3 0 0 84 9 1386
2008 Part-time 51 43 3 3 0 0 0 94 3 69

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 36 17 7 4 0 0 71 12 1246
2017 Part-time 43 34 14 4 1 0 4 80 5 62
2014 Full-time 30 34 19 10 6 0 0 65 16 1441
2014 Part-time 33 43 17 3 4 0 0 77 7 74
2011 Full-time 32 35 18 9 6 0 0 67 15 1926
2011 Part-time 40 39 14 5 1 0 0 80 6 85
2008 Full-time 26 34 20 12 7 0 0 61 19 1388
2008 Part-time 43 26 21 7 2 0 2 69 9 69

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 11 25 38 17 7 1 1 25 37 1243
2017 Part-time 13 22 28 22 6 0 8 31 39 62
2014 Full-time 12 29 35 17 5 1 1 23 42 1438
2014 Part-time 9 38 34 10 5 0 4 16 49 74
2011 Full-time 14 28 34 14 7 1 2 21 43 1919
2011 Part-time 8 19 34 22 11 1 4 35 28 85
2008 Full-time 10 31 36 16 6 1 2 22 41 1385
2008 Part-time 6 20 37 22 11 1 1 34 27 68

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 20 29 23 13 1 2 38 33 1237
2017 Part-time 11 12 22 23 19 5 7 48 27 61
2014 Full-time 14 24 30 20 9 2 2 30 38 1436
2014 Part-time 19 24 29 13 10 1 3 24 46 74
2011 Full-time 14 22 29 20 11 2 2 32 38 1919
2011 Part-time 10 12 33 23 18 2 2 43 22 85
2008 Full-time 13 22 28 22 11 2 2 34 36 1388
2008 Part-time 7 22 23 23 20 3 1 44 31 69

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 27 30 11 6 1 2 17 52 1243
2017 Part-time 17 30 27 14 8 0 4 23 49 60
2014 Full-time 35 29 21 8 4 1 1 13 66 1436
2014 Part-time 38 25 18 11 4 0 5 15 66 74
2011 Full-time 35 26 22 9 5 1 2 14 63 1919
2011 Part-time 25 19 28 10 8 2 7 20 49 84
2008 Full-time 28 27 24 11 6 1 2 18 57 1385
2008 Part-time 11 31 27 16 13 1 1 29 43 69

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 10 19 33 24 12 0 2 37 29 1236
2017 Part-time 5 14 29 36 13 1 1 50 20 61
2014 Full-time 15 23 30 21 9 0 1 30 39 1437
2014 Part-time 6 24 33 24 7 0 6 33 32 74
2011 Full-time 15 22 31 21 9 1 2 31 38 1918
2011 Part-time 10 11 28 27 17 1 6 48 22 84
2008 Full-time 14 19 31 22 11 1 2 34 34 1385
2008 Part-time 8 13 22 31 22 1 1 55 22 69

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 24 26 15 10 1 2 27 47 1240
2017 Part-time 17 16 22 17 17 1 10 39 37 61
2014 Full-time 25 27 25 13 7 1 2 21 53 1436
2014 Part-time 21 28 13 20 11 0 7 33 53 74
2011 Full-time 21 24 28 15 8 1 3 24 47 1921
2011 Part-time 15 6 23 25 16 6 9 48 25 85
2008 Full-time 16 24 28 18 11 1 3 30 41 1384
2008 Part-time 10 16 22 27 21 1 3 50 27 69

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 19 27 23 14 2 3 38 33 1242
2017 Part-time 11 17 28 23 14 0 8 39 30 61
2014 Full-time 13 18 29 22 12 1 4 36 33 1436
2014 Part-time 13 15 28 26 9 3 6 39 30 74
2011 Full-time 14 19 29 20 12 2 4 34 35 1918
2011 Part-time 10 8 28 21 19 5 9 47 21 85
2008 Full-time 17 23 27 17 12 2 3 30 42 1385
2008 Part-time 9 13 20 33 16 4 4 54 24 69

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 27 31 12 7 2 3 20 48 1242
2017 Part-time 19 22 28 12 7 4 9 21 47 61
2014 Full-time 28 28 27 11 5 1 2 16 57 1438
2014 Part-time 32 24 14 14 9 0 6 25 60 74
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 71 14 4 4 3 1 3 88 7 1244
2017 Part-time 75 5 8 8 4 0 0 80 12 62
2014 Full-time 73 13 5 4 4 0 3 88 7 1441
2014 Part-time 75 11 4 2 6 0 3 88 7 74
2011 Full-time 70 15 4 4 4 0 3 88 8 1924
2011 Part-time 71 13 7 3 0 3 3 90 3 84
2008 Full-time 69 13 4 4 5 0 5 86 9 1391
2008 Part-time 74 6 1 6 6 0 7 86 12 69

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 31 12 12 10 4 4 63 24 1246
2017 Part-time 26 23 21 7 10 2 12 57 19 62
2014 Full-time 30 31 12 12 9 3 3 65 22 1441
2014 Part-time 34 25 14 12 4 10 1 66 18 74

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 42 30 7 11 9 0 0 72 20 1245
2017 Part-time 52 30 11 3 4 0 0 82 7 62
2014 Full-time 42 27 10 12 9 0 0 69 21 1440
2014 Part-time 42 32 6 15 4 0 1 75 19 73

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 37 32 11 12 7 1 1 70 19 1243
2017 Part-time 39 24 14 17 3 1 1 65 20 62
2014 Full-time 31 37 11 13 5 2 0 70 19 1439
2014 Part-time 40 34 6 12 2 4 2 78 16 73
2011 Full-time 32 36 11 12 6 2 0 70 18 1925
2011 Part-time 39 36 12 6 2 5 0 79 9 84
2008 Full-time 37 35 9 11 5 2 1 74 16 1388
2008 Part-time 45 33 8 10 0 3 0 81 11 69

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 30 30 13 12 8 7 1 65 21 1248
2017 Part-time 34 19 19 8 3 15 2 64 13 62
2014 Full-time 29 28 14 12 10 6 1 62 24 1437
2014 Part-time 30 29 12 7 4 15 3 72 13 73
2011 Full-time 33 27 12 12 9 6 1 65 22 1925
2011 Part-time 38 28 9 8 4 14 0 76 14 84
2008 Full-time 36 27 13 10 7 6 1 68 18 1387
2008 Part-time 33 30 13 7 4 11 1 72 13 69

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 14 20 16 18 13 16 3 41 39 1248
2017 Part-time 11 17 16 28 7 16 5 35 45 61
2014 Full-time 10 22 18 19 14 13 3 38 40 1440
2014 Part-time 14 18 14 26 9 13 6 39 44 73

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 34 8 7 4 0 0 81 11 1245
2017 Part-time 49 36 5 8 2 0 0 85 10 62
2014 Full-time 43 36 9 9 3 0 0 79 12 1439
2014 Part-time 54 33 6 5 2 0 0 87 7 73
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 41 35 8 9 6 1 0 77 15 1246
2017 Part-time 37 36 10 9 8 0 0 73 17 62
2014 Full-time 34 36 13 10 6 0 0 71 16 1440
2014 Part-time 28 46 10 13 4 0 0 74 16 74
2011 Full-time 35 36 10 11 7 0 0 72 18 1927
2011 Part-time 34 38 14 7 4 2 0 74 11 85
2008 Full-time 35 34 11 12 8 0 0 69 20 1389
2008 Part-time 36 44 11 4 5 0 0 80 9 69

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 29 9 8 4 1 0 79 12 1247
2017 Part-time 38 43 6 6 7 0 0 81 12 62
2014 Full-time 41 32 12 7 6 1 0 74 13 1439
2014 Part-time 40 34 13 9 4 0 0 74 13 74
2011 Full-time 43 29 11 8 7 2 0 74 15 1927
2011 Part-time 52 25 11 5 2 5 0 81 8 85
2008 Full-time 43 29 9 10 7 2 0 74 17 1388
2008 Part-time 52 32 3 11 3 0 0 83 14 69

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 44 32 9 9 6 0 0 76 15 1244
2017 Part-time 44 32 9 7 7 1 0 77 14 62
2014 Full-time 39 32 11 10 6 1 0 72 16 1440
2014 Part-time 33 40 11 11 4 0 0 73 15 73
2011 Full-time 38 35 9 10 7 1 1 73 18 1922
2011 Part-time 48 32 8 7 3 2 0 82 10 83
2008 Full-time 37 32 9 12 9 0 0 70 21 1389
2008 Part-time 57 21 5 7 9 0 0 79 16 68

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 80 10 4 2 2 0 3 93 3 1246
2017 Part-time 79 8 3 3 7 0 0 88 10 62
2014 Full-time 79 10 4 2 2 0 2 92 4 1439
2014 Part-time 81 13 1 3 2 0 0 93 5 74
2011 Full-time 79 10 3 2 3 0 3 92 5 1926
2011 Part-time 77 14 4 1 0 0 4 95 1 85
2008 Full-time 80 7 2 3 3 0 4 91 6 1387
2008 Part-time 85 5 3 2 3 0 4 93 4 69

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 22 7 6 5 4 4 80 12 1246
2017 Part-time 61 25 1 0 9 1 2 89 9 62
2014 Full-time 46 22 11 6 8 3 4 74 15 1438
2014 Part-time 64 16 4 5 4 3 4 85 10 74
2011 Full-time 44 27 8 8 8 2 3 74 17 1926
2011 Part-time 63 18 8 2 4 2 2 85 6 85

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 57 24 7 7 5 1 0 81 12 1245
2017 Part-time 58 25 9 4 4 0 0 82 9 62

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 60 22 9 4 4 1 0 83 8 1245
2017 Part-time 61 22 8 4 3 1 0 85 8 62

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 26 8 7 6 0 0 78 14 1245
2017 Part-time 54 24 10 8 3 0 0 78 11 62
2014 Full-time 44 29 11 9 7 0 0 73 16 1440
2014 Part-time 44 31 9 10 7 0 0 75 16 74
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 34 14 10 5 3 8 67 17 365
2014 Full-time 21 32 18 14 5 3 6 59 21 402

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 34 15 11 7 7 0 64 20 1242
2017 Part-time 27 30 17 13 6 7 0 61 21 62
2014 Full-time 21 33 16 13 9 8 0 59 24 1439
2014 Part-time 17 38 13 13 5 13 0 64 22 74
2011 Full-time 20 32 16 13 11 8 1 57 26 1923
2011 Part-time 25 28 16 12 2 15 1 64 17 84

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 23 35 16 14 10 2 0 59 25 1246
2017 Part-time 20 29 20 14 13 4 0 50 28 62
2014 Full-time 18 31 19 17 12 3 0 51 30 1440
2014 Part-time 19 37 16 18 5 4 0 59 24 74
2011 Full-time 18 31 17 17 14 3 0 50 32 1921
2011 Part-time 28 28 16 11 12 5 1 60 24 84
2008 Full-time 26 32 15 15 10 2 0 59 25 1389
2008 Part-time 28 29 17 13 9 2 3 60 23 69

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 31 18 17 12 5 0 50 31 1245
2017 Part-time 21 29 21 15 11 4 0 52 27 62
2014 Full-time 13 27 20 21 15 5 0 42 37 1440
2014 Part-time 13 25 22 23 12 5 0 40 37 74
2011 Full-time 9 29 17 24 16 5 0 39 42 1925
2011 Part-time 17 30 18 13 15 8 0 51 29 85
2008 Full-time 13 31 16 22 12 6 0 47 36 1385
2008 Part-time 13 27 18 18 13 10 0 45 34 69

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 28 16 16 15 5 0 52 32 1246
2017 Part-time 19 30 13 23 13 3 0 50 36 62
2014 Full-time 15 26 18 19 17 6 0 43 38 1438
2014 Part-time 13 25 18 17 16 11 0 42 37 73
2011 Full-time 11 29 17 19 16 9 0 43 38 1926
2011 Part-time 18 28 15 16 11 11 0 53 30 85
2008 Full-time 16 27 17 16 14 9 0 48 33 1389
2008 Part-time 17 25 13 14 16 15 0 50 35 69

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 14 30 17 21 15 3 0 45 37 1245
2017 Part-time 20 25 15 28 13 0 0 44 41 62
2014 Full-time 11 29 18 24 16 3 0 41 41 1440
2014 Part-time 20 22 13 28 12 5 0 44 42 74
2011 Full-time 9 30 16 24 17 2 0 40 43 1919
2011 Part-time 15 35 10 16 14 9 1 55 33 85
2008 Full-time 14 31 15 24 14 2 0 46 39 1387
2008 Part-time 20 31 10 14 18 5 1 55 34 68
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 39 18 12 6 1 0 64 18 1246
2017 Part-time 26 35 10 18 6 4 0 64 25 62
2014 Full-time 21 43 18 11 5 1 0 65 17 1440
2014 Part-time 21 39 20 16 1 1 1 61 18 74
2011 Full-time 23 43 14 12 6 2 0 67 18 1924
2011 Part-time 24 43 14 8 10 1 0 68 18 85

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 42 39 9 4 2 3 0 84 6 1244
2017 Part-time 51 33 10 4 1 1 0 85 5 62
2014 Full-time 40 41 11 4 1 3 0 84 6 1437
2014 Part-time 41 38 8 1 4 8 0 86 6 74
2011 Full-time 38 38 13 5 2 4 0 79 8 1925
2011 Part-time 42 34 12 4 5 4 0 79 9 84

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 36 36 12 8 4 2 1 75 13 1242
2017 Part-time 35 33 11 8 1 8 3 77 11 62
2014 Full-time 31 37 13 11 5 4 1 71 16 1439
2014 Part-time 22 37 15 15 5 5 0 63 21 74
2011 Full-time 32 35 12 9 7 5 1 70 17 1926
2011 Part-time 27 37 17 9 4 5 2 69 13 84
2008 Full-time 30 33 13 11 7 5 1 67 18 1388
2008 Part-time 27 27 14 16 9 5 1 58 27 69

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 36 17 12 7 4 1 63 20 1246
2017 Part-time 26 28 21 11 6 4 4 59 18 62
2014 Full-time 18 29 23 14 9 6 1 51 25 1437
2014 Part-time 8 37 14 26 8 4 3 49 36 74
2011 Full-time 19 35 20 13 8 5 1 57 22 1921
2011 Part-time 23 38 18 8 4 9 0 67 13 85

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 21 17 15 20 8 3 42 39 1244
2017 Part-time 19 20 20 15 9 15 3 48 28 62
2014 Full-time 12 17 19 20 21 9 2 33 46 1440
2014 Part-time 9 24 20 15 13 15 4 41 35 74
2011 Full-time 10 18 17 18 20 13 3 34 45 1925
2011 Part-time 21 11 20 10 12 17 11 43 30 85

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 62 18 8 5 3 1 4 83 8 1247
2017 Part-time 69 14 10 4 3 0 0 83 7 62
2014 Full-time 58 20 9 5 3 1 3 82 9 1438
2014 Part-time 63 16 7 6 4 0 4 82 10 74

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 69 17 5 2 1 3 2 91 3 1247
2017 Part-time 80 7 6 2 3 1 0 89 5 62
2014 Full-time 65 20 6 3 1 3 3 90 3 1440
2014 Part-time 66 13 7 3 3 4 4 86 6 74
2011 Full-time 68 16 7 2 1 2 3 89 4 1929
2011 Part-time 65 14 8 0 1 6 5 89 2 85
2008 Full-time 68 17 6 3 1 2 2 90 4 1389
2008 Part-time 68 19 3 0 3 3 4 94 3 69

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 31 15 18 13 2 0 53 32 1247
2017 Part-time 28 37 12 15 6 2 1 67 21 62
2014 Full-time 20 32 18 16 11 2 0 53 28 1440
2014 Part-time 32 26 14 11 12 4 1 60 24 74
2011 Full-time 23 34 16 15 11 2 0 58 26 1927
2011 Part-time 28 31 15 8 9 7 2 64 20 85
2008 Full-time 27 35 14 13 10 2 0 63 23 1386
2008 Part-time 30 34 14 10 5 4 3 69 16 69

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 21 13 21 25 2 2 38 48 1241
2017 Part-time 14 26 18 23 10 1 8 44 36 62
2014 Full-time 14 20 14 23 24 3 2 35 50 1440
2014 Part-time 12 22 15 23 17 2 9 38 45 74
2011 Full-time 14 26 15 21 21 2 1 41 43 1927
2011 Part-time 12 26 18 15 15 6 8 44 35 85
2008 Full-time 17 33 13 16 17 2 1 52 35 1386
2008 Part-time 23 34 7 13 11 6 7 65 27 68

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 36 20 14 7 3 0 57 22 1245
2017 Part-time 21 39 18 18 1 3 0 62 20 62

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 35 14 5 3 4 0 77 8 1244
2017 Part-time 43 36 14 6 0 1 0 81 6 61
2014 Full-time 41 32 14 4 3 5 0 77 8 1436
2014 Part-time 43 39 8 0 2 7 0 89 2 74

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 37 41 12 6 3 1 0 79 9 1245
2017 Part-time 40 43 3 11 0 3 0 86 11 62
2014 Full-time 39 36 13 6 3 3 0 77 9 1439
2014 Part-time 36 42 8 9 2 4 0 80 11 74
2011 Full-time 32 40 14 7 5 3 0 74 11 1927
2011 Part-time 47 30 11 4 6 2 0 79 10 85

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 42 37 11 5 4 0 0 79 9 1248
2017 Part-time 43 43 7 4 3 0 0 86 8 61
2014 Full-time 42 35 12 7 4 0 0 78 10 1435
2014 Part-time 45 36 13 6 0 0 0 81 6 74
2011 Full-time 38 38 12 7 4 1 0 77 12 1926
2011 Part-time 55 27 10 5 4 0 0 82 8 85
2008 Full-time 37 38 12 8 4 1 0 76 12 1386
2008 Part-time 49 30 12 6 1 0 1 80 7 69

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 32 32 17 11 6 1 0 65 18 1245
2017 Part-time 33 30 20 12 4 0 0 63 17 62
2014 Full-time 24 34 20 13 8 1 0 58 21 1438
2014 Part-time 18 50 11 16 6 0 0 67 21 74
2011 Full-time 24 36 19 12 8 1 0 61 20 1923
2011 Part-time 34 36 15 7 7 0 0 71 14 85

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 34 16 11 6 1 0 66 18 1247
2017 Part-time 37 23 25 12 4 0 0 59 16 62
2014 Full-time 24 35 19 15 8 0 0 59 22 1439
2014 Part-time 18 47 11 21 3 0 0 65 24 74
2011 Full-time 24 38 16 13 8 0 0 62 21 1922
2011 Part-time 33 36 14 11 6 0 0 69 17 84
2008 Full-time 30 39 13 12 6 0 0 69 18 1389
2008 Part-time 37 43 11 8 2 0 0 80 9 69

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 25 19 14 9 3 0 56 24 1246
2017 Part-time 34 27 15 12 4 6 2 66 18 62
2014 Full-time 25 25 19 15 11 4 1 53 27 1439
2014 Part-time 20 41 16 11 7 5 0 65 19 74
2011 Full-time 27 26 18 13 11 4 0 55 25 1924
2011 Part-time 32 25 13 12 10 7 1 63 23 85
2008 Full-time 30 27 17 14 8 4 0 60 23 1388
2008 Part-time 34 33 20 6 3 4 1 70 10 69
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Full-time 34 32 34 1246
2017 Part-time 39 29 33 61
2014 Full-time 33 31 36 1440
2014 Part-time 18 35 47 73
2011 Full-time 31 32 37 1926
2011 Part-time 32 34 34 85

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 12 22 42 6 13 7 432
2017 Part-time 3 14 24 7 45 7 24
2014 Full-time 10 28 44 9 9999 8 491
2014 Part-time 14 10 14 38 9999 24 13
2011 Full-time 9 27 42 11 9999 12 614
2011 Part-time 18 18 14 28 9999 21 28
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 18 82 1244
2014 Full-time 21 79 1439
2014 Part-time 9 91 74

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 49 235
2014 Full-time 45 315

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 64 235
2014 Full-time 71 315

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Full-time 7 235
2014 Full-time 9 315

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Full-time 0 235
2014 Full-time 0 315

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Full-time 4 235
2014 Full-time 5 315

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Full-time 4 235
2014 Full-time 2 315

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 3 235
2014 Full-time 7 315

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Full-time 39 235
2014 Full-time 38 315

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Full-time 47 235
2014 Full-time 51 315

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Full-time 50 235
2014 Full-time 51 315

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Full-time 46 235
2014 Full-time 37 315

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Full-time 39 235
2014 Full-time 34 315

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Full-time 52 235
2014 Full-time 54 315

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Full-time 33 235
2014 Full-time 31 315

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Full-time 9 235
2014 Full-time 7 315

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Full-time 8 235
2014 Full-time 8 315

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Full-time 50 235
2014 Full-time 43 315

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Full-time 20 235
2014 Full-time 26 315

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 16 235
2014 Full-time 15 315

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 59 235
2014 Full-time 49 315

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Full-time 32 235
2014 Full-time 25 315

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 235
2014 Full-time 10 315

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 19 235
2014 Full-time 18 315

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Full-time 13 235
2014 Full-time 13 315

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 4 235
2014 Full-time 4 315

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Full-time 13 235
2014 Full-time 16 315

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 14 235
2014 Full-time 13 315

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 23 235
2014 Full-time 28 315

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 225
2014 Full-time 6 299

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 17 225
2014 Full-time 13 299

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 225
2014 Full-time 7 299

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 225
2014 Full-time 5 299

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 13 225
2014 Full-time 8 299

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 13 225
2014 Full-time 13 299

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 18 225
2014 Full-time 15 299

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 225
2014 Full-time 7 299

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Full-time 15 225
2014 Full-time 12 299

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 29 225
2014 Full-time 30 299

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 8 225
2014 Full-time 7 299

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 47 225
2014 Full-time 54 299

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 55 225
2014 Full-time 59 299

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Full-time 3 225

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 15 225
2014 Full-time 11 299

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 92 8 235

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 14 17 17 10 9 25 8 46 28 1248
2017 Part-time 14 11 19 8 6 28 14 44 23 62
2014 Full-time 11 14 21 11 9 27 7 38 30 1440
2014 Part-time 9 8 24 6 5 38 9 33 22 74

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 31 17 8 7 8 1 65 16 1245
2017 Part-time 28 27 25 7 4 6 2 60 12 62
2014 Full-time 19 25 22 11 7 15 2 53 21 1440
2014 Part-time 16 28 18 13 3 18 3 57 20 74
2011 Full-time 25 33 18 8 5 10 0 65 14 1925
2011 Part-time 34 25 19 7 2 11 1 67 11 85
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 49 8 6 3 2 4 82 9 1247
2017 Part-time 19 37 8 4 3 7 22 79 9 62
2014 Full-time 22 54 9 7 2 2 4 81 10 1435
2014 Part-time 18 45 11 13 1 1 10 71 17 74
2011 Full-time 22 52 9 9 3 2 4 78 12 1923
2011 Part-time 13 43 7 10 8 1 18 69 22 85
2008 Full-time 24 46 12 8 4 2 4 74 14 1390
2008 Part-time 11 38 10 18 6 5 12 59 29 69

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 9 20 23 8 5 28 8 45 19 1241
2017 Part-time 8 12 17 6 7 28 23 41 25 62
2014 Full-time 6 19 26 8 6 26 9 37 22 1437
2014 Part-time 4 15 21 10 3 32 15 37 24 74
2011 Full-time 6 17 25 9 5 30 7 38 22 1922
2011 Part-time 6 13 21 5 6 30 18 37 22 84

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 41 28 11 3 2 10 4 82 6 1248
2017 Part-time 25 26 9 2 2 17 19 80 5 62
2014 Full-time 32 31 15 4 2 12 4 75 8 1436
2014 Part-time 25 29 17 0 3 18 9 73 4 74
2011 Full-time 35 29 11 5 3 14 4 78 9 1925
2011 Part-time 36 19 8 1 4 15 17 80 8 84
2008 Full-time 34 32 14 4 2 11 3 77 7 1387
2008 Part-time 27 25 14 3 0 20 10 75 5 69

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 30 15 6 3 13 4 71 10 1245
2017 Part-time 17 19 16 6 2 21 19 60 13 62
2014 Full-time 21 32 18 5 3 16 4 66 11 1436
2014 Part-time 16 26 17 5 3 25 9 63 12 74
2011 Full-time 24 29 15 6 4 19 4 69 12 1918
2011 Part-time 24 18 11 3 3 25 17 72 9 83
2008 Full-time 33 29 14 8 3 10 4 71 12 1387
2008 Part-time 36 17 12 6 1 15 12 73 11 69
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 8 92 1245
2014 Full-time 9 91 1437

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 34 92
2014 Full-time 38 127

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 83 92
2014 Full-time 87 127

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Full-time 0 92
2014 Full-time 0 127

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Full-time 9 92
2014 Full-time 6 127

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 7 92
2014 Full-time 6 127

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Full-time 19 93
2014 Full-time 21 126

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Full-time 14 93
2014 Full-time 16 126

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Full-time 13 93
2014 Full-time 15 126

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Full-time 6 93
2014 Full-time 7 126

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Full-time 30 93
2014 Full-time 31 126

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Full-time 33 93
2014 Full-time 24 126

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Full-time 0 93

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Full-time 5 93
2014 Full-time 10 126

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Full-time 8 93
2014 Full-time 21 126

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Full-time 0 93

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Full-time 15 93
2014 Full-time 13 126

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 23 93
2014 Full-time 30 126

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 32 93
2014 Full-time 24 128

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Full-time 18 93
2014 Full-time 13 128

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 93
2014 Full-time 6 128

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 14 93
2014 Full-time 19 128

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 6 93
2014 Full-time 4 128

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 9 93
2014 Full-time 10 128

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 53 93
2014 Full-time 52 128

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Full-time 6 88
2014 Full-time 4 123

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 20 88
2014 Full-time 12 123

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 88

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 5 88
2014 Full-time 8 123

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 6 88
2014 Full-time 10 123

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 88
2014 Full-time 8 123

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 88
2014 Full-time 13 123

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 27 88
2014 Full-time 26 123

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 8 88
2014 Full-time 8 123

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 42 88
2014 Full-time 49 123

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 56 88
2014 Full-time 67 123

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 13 88
2014 Full-time 14 123

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 95 5 94

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 13 19 4 3 35 9 53 13 1247
2017 Part-time 17 7 14 5 1 42 14 54 14 62
2014 Full-time 11 14 23 5 3 36 8 46 14 1439
2014 Part-time 5 13 25 6 0 45 6 37 12 74

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 32 31 16 4 3 13 1 73 8 1246
2017 Part-time 26 27 17 5 1 20 4 70 8 62
2014 Full-time 21 28 21 5 3 20 2 63 10 1436
2014 Part-time 18 30 18 6 0 26 1 67 8 74
2011 Full-time 32 36 14 3 3 13 0 78 6 1923
2011 Part-time 36 31 12 6 0 14 1 79 7 85
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 24 20 15 19 0 2 44 35 1246
2017 Part-time 12 27 21 10 29 0 2 39 39 62

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 18 29 24 16 12 0 1 48 28 1245
2017 Part-time 26 32 26 9 5 0 2 59 14 62

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 30 23 14 8 0 1 54 22 1244
2017 Part-time 40 20 21 12 5 0 2 61 17 62

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 24 24 18 15 0 1 42 33 1246
2017 Part-time 23 19 31 13 9 0 5 45 23 62

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 27 14 7 6 1 5 72 13 1244
2017 Part-time 60 17 8 1 4 2 7 85 6 62

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 30 23 13 9 0 1 55 22 1240
2017 Part-time 31 36 17 10 3 1 2 69 13 62

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 32 23 15 7 1 1 54 23 1239
2017 Part-time 31 20 24 16 6 0 4 52 23 62

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 32 25 15 8 0 1 51 24 1241
2017 Part-time 28 24 27 14 6 0 2 52 20 62

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 29 19 15 10 0 1 55 25 1240
2017 Part-time 32 25 28 7 8 0 0 57 15 61

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 31 21 10 5 1 1 64 16 1241
2017 Part-time 33 30 23 6 4 1 3 66 10 62

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 27 14 5 4 0 1 76 9 1245
2017 Part-time 47 24 13 8 0 0 8 77 9 62

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 70 14 5 4 4 1 3 87 8 1247
2017 Part-time 77 5 7 2 3 0 6 88 5 62

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 30 9 5 2 0 2 84 7 1243
2017 Part-time 70 14 4 3 2 0 7 91 5 62

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 54 22 11 7 5 0 2 77 12 1246
2017 Part-time 58 13 15 5 3 0 6 75 9 62

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 15 5 2 1 0 24 89 4 1245
2017 Part-time 62 4 0 3 1 0 30 94 6 62

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 68 18 5 2 1 0 6 92 3 1243
2017 Part-time 70 10 3 2 0 0 14 94 3 62

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 65 16 6 4 5 0 4 85 9 1245
2017 Part-time 51 12 12 9 8 0 8 68 19 62

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 28 12 3 2 0 3 82 6 1242
2017 Part-time 60 17 9 6 2 0 5 81 9 62

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 9 32 39 14 6 0 0 41 20 1248
2017 Part-time 14 38 31 12 3 0 2 54 15 62

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 8 20 41 23 7 0 0 31 28 1245
2017 Part-time 2 14 42 26 13 0 3 40 17 62

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 44 11 8 3 2 0 78 11 1246
2017 Part-time 34 38 9 10 5 1 3 75 16 61

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 41 13 17 9 1 0 61 26 1247
2017 Part-time 17 36 18 18 7 2 2 56 26 62
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 20 80 1248
2017 Part-time 20 80 62
2014 Full-time 19 81 1438
2014 Part-time 21 79 74

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 81 19 256
2017 Part-time 93 7 13
2014 Full-time 78 22 276
2014 Part-time 86 14 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 28 6 6 3 1 1 85 9 209
2017 Part-time 55 24 0 8 0 0 13 91 9 12
2014 Full-time 50 33 6 7 3 0 0 83 11 215
2014 Part-time 58 42 0 0 0 0 0 100 0 13
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 25 21 10 14 3 0 28 72 1246
2017 Part-time 12 25 17 17 25 2 2 13 87 62

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 21 870
2017 Part-time 37 52

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 33 870
2017 Part-time 41 52

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 21 870
2017 Part-time 57 52

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Full-time 50 870
2017 Part-time 23 52

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Full-time 8 870
2017 Part-time 9 52

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 37 870
2017 Part-time 25 52

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Full-time 3 42 21 10 6 17 847
2017 Part-time 3 38 16 11 5 26 52

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 21 17 17 24 2 8 36 45 871
2017 Part-time 14 14 12 26 32 2 0 29 59 52

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 2 8 10 20 54 2 5 10 79 872
2017 Part-time 8 5 11 26 50 0 2 12 77 52
Date modified: