2017 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	43	2	3	1	93	4	129
2017	Non-supervisor	44	45	3	5	3	88	9	679
2014	Supervisor	49	42	2	5	1	92	6	108
2014	Non-supervisor	44	42	4	7	2	87	9	556
2011	Supervisor	58	36	3	1	3	94	3	117
2011	Non-supervisor	41	45	4	8	3	86	10	589
2008	Supervisor	38	43	4	10	4	81	14	90
2008	Non-supervisor	35	47	4	9	4	83	13	484

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	75	16	6	1	1	1	1	93	2	128
2017	Non-supervisor	70	18	5	3	2	1	1	90	5	679
2014	Supervisor	78	18	2	2	0	1	0	96	2	108
2014	Non-supervisor	75	16	4	3	2	0	0	92	5	556
2011	Supervisor	76	15	2	4	2	1	1	92	6	117
2011	Non-supervisor	71	19	4	4	1	0	1	91	5	589
2008	Supervisor	63	24	4	3	3	0	1	89	7	90
2008	Non-supervisor	66	22	4	4	3	0	1	89	7	483

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	75	12	5	1	5	1	89	6	129
2017	Non-supervisor	67	17	4	6	3	1	86	10	678
2014	Supervisor	76	13	7	3	2	0	89	5	108
2014	Non-supervisor	67	18	7	4	3	1	86	7	556
2011	Supervisor	68	22	3	6	0	1	91	6	117
2011	Non-supervisor	68	18	5	5	3	1	86	9	589
2008	Supervisor	63	24	1	6	4	1	89	10	90
2008	Non-supervisor	64	17	6	7	5	1	82	12	483

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	27	4	5	4	86	10	129
2017	Non-supervisor	48	37	5	7	4	84	11	677
2014	Supervisor	67	17	6	5	5	83	10	108
2014	Non-supervisor	46	31	9	9	5	78	14	555
2011	Supervisor	61	31	2	5	1	92	6	116
2011	Non-supervisor	44	34	8	8	5	78	14	587

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	61	35	2	2	0	0	96	2	129
2017	Non-supervisor	42	38	7	10	3	0	81	13	679
2014	Supervisor	61	28	4	6	1	0	89	7	108
2014	Non-supervisor	45	35	8	7	4	0	80	12	556
2011	Supervisor	60	30	1	5	3	2	91	8	114
2011	Non-supervisor	38	38	10	8	5	1	77	13	589
2008	Supervisor	31	43	7	13	3	2	76	17	89
2008	Non-supervisor	28	42	13	11	5	0	71	16	484

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	33	3	0	1	0	96	1	129
2017	Non-supervisor	48	36	7	6	3	0	84	9	678
2014	Supervisor	56	35	3	4	1	0	92	5	108
2014	Non-supervisor	43	38	10	7	2	0	81	10	556
2011	Supervisor	54	39	4	2	1	0	93	3	117
2011	Non-supervisor	45	33	12	7	2	1	79	9	588
2008	Supervisor	59	33	2	4	1	0	92	6	90
2008	Non-supervisor	40	39	10	7	3	0	79	10	484

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	73	24	1	0	1	97	1	129
2017	Non-supervisor	54	32	6	5	3	87	8	676
2014	Supervisor	70	25	3	1	1	95	2	108
2014	Non-supervisor	52	31	7	7	2	83	9	556
2011	Supervisor	69	26	1	1	3	96	3	115
2011	Non-supervisor	48	36	7	6	3	84	9	589
2008	Supervisor	61	32	2	5	0	93	5	88
2008	Non-supervisor	45	42	5	4	3	87	7	484

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	79	18	1	1	0	98	1	129
2017	Non-supervisor	63	29	5	2	1	92	3	677
2014	Supervisor	83	11	4	2	0	94	2	108
2014	Non-supervisor	66	26	4	2	1	93	4	556

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	27	10	4	3	0	83	7	129
2017	Non-supervisor	54	30	7	6	3	0	84	9	678
2014	Supervisor	57	23	6	7	6	1	80	13	108
2014	Non-supervisor	50	30	10	7	3	0	81	9	555
2011	Supervisor	52	28	10	9	1	0	80	9	117
2011	Non-supervisor	49	32	6	9	4	0	81	13	590

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	23	6	3	7	0	31	76	15	129
2017	Non-supervisor	49	24	8	8	5	1	5	77	14	677
2014	Supervisor	35	14	7	9	9	1	25	66	24	108
2014	Non-supervisor	39	30	8	11	8	1	2	72	20	556
2011	Supervisor	32	22	3	7	9	0	27	73	22	117
2011	Non-supervisor	49	28	7	8	6	1	1	78	15	589
2008	Supervisor	20	17	6	11	28	1	18	45	48	90
2008	Non-supervisor	53	28	5	7	4	1	2	84	11	483

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	38	4	4	1	90	5	129
2017	Non-supervisor	38	42	11	6	3	80	9	679
2014	Supervisor	51	36	6	4	3	87	7	108
2014	Non-supervisor	31	43	11	10	5	75	14	556
2011	Supervisor	53	36	4	3	3	89	7	117
2011	Non-supervisor	35	41	10	10	4	76	14	588
2008	Supervisor	48	39	6	4	3	87	8	90
2008	Non-supervisor	35	43	10	7	4	78	12	482

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	33	13	13	5	0	69	18	129
2017	Non-supervisor	27	36	15	13	8	1	64	22	679
2014	Supervisor	30	33	18	12	8	0	62	20	108
2014	Non-supervisor	26	31	17	14	11	0	58	25	556
2011	Supervisor	35	42	9	9	4	0	77	14	117
2011	Non-supervisor	22	36	17	14	11	0	58	25	589

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	41	6	6	3	0	0	85	9	129
2017	Non-supervisor	33	43	11	10	3	0	0	76	13	678

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	28	5	3	1	91	4	129
2017	Non-supervisor	46	38	8	4	3	85	7	677
2014	Supervisor	73	23	5	0	0	95	0	108
2014	Non-supervisor	42	37	11	6	4	79	10	555
2011	Supervisor	66	26	3	5	1	91	6	117
2011	Non-supervisor	41	39	12	6	2	80	8	590
2008	Supervisor	62	30	4	1	2	92	3	90
2008	Non-supervisor	44	37	9	7	3	81	10	482

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	35	6	7	6	0	0	82	12	129
2017	Non-supervisor	34	36	15	9	6	0	0	70	15	677

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	28	2	1	1	96	1	128
2017	Non-supervisor	57	29	9	3	1	87	4	677
2014	Supervisor	76	18	5	0	1	94	1	108
2014	Non-supervisor	62	25	9	2	1	88	4	556
2011	Supervisor	75	21	2	3	0	96	3	117
2011	Non-supervisor	58	28	10	3	1	86	4	590

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	35	2	5	1	0	91	7	128
2017	Non-supervisor	34	41	12	9	4	0	75	13	676
2014	Supervisor	51	33	5	8	3	0	84	11	108
2014	Non-supervisor	22	47	11	12	8	0	69	20	556
2011	Supervisor	49	37	2	10	3	0	85	13	115
2011	Non-supervisor	28	39	14	12	7	1	68	19	589

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	33	12	5	1	81	7	128
2017	Non-supervisor	36	35	16	9	4	71	13	677
2014	Supervisor	46	29	10	10	5	75	15	108
2014	Non-supervisor	32	34	16	12	7	65	19	556

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	34	4	7	2	0	87	9	128
2017	Non-supervisor	39	37	13	7	3	0	76	11	677
2014	Supervisor	45	37	6	6	6	0	82	12	107
2014	Non-supervisor	34	38	12	10	5	1	73	15	555
2011	Supervisor	53	35	6	4	2	0	88	6	116
2011	Non-supervisor	35	39	12	10	3	1	74	13	587

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	32	6	5	0	90	5	127
2017	Non-supervisor	45	36	11	6	2	81	8	675
2014	Supervisor	54	35	4	5	2	89	7	108
2014	Non-supervisor	44	37	11	6	3	81	8	555
2011	Supervisor	58	34	3	4	0	92	4	117
2011	Non-supervisor	45	38	9	6	3	83	8	590
2008	Supervisor	54	36	3	4	2	90	7	90
2008	Non-supervisor	46	40	8	4	3	86	7	482

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	34	26	14	9	0	0	50	24	129
2017	Non-supervisor	39	40	14	5	2	0	1	79	7	678
2014	Supervisor	13	35	29	12	10	1	0	48	22	108
2014	Non-supervisor	34	42	18	4	2	0	0	76	6	556
2011	Supervisor	17	29	23	18	13	0	0	46	31	117
2011	Non-supervisor	28	43	19	6	4	0	0	71	10	590
2008	Supervisor	8	20	22	30	19	0	1	28	49	90
2008	Non-supervisor	21	41	24	10	4	0	0	63	13	484

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	21	40	23	8	0	1	32	28	129
2017	Non-supervisor	6	19	37	24	10	1	3	35	26	669
2014	Supervisor	9	17	50	19	5	0	0	24	26	108
2014	Non-supervisor	8	24	36	21	8	1	2	30	33	556
2011	Supervisor	11	28	34	22	5	0	0	27	39	116
2011	Non-supervisor	11	26	35	17	7	1	3	25	38	585
2008	Supervisor	17	37	28	12	6	0	1	18	54	90
2008	Non-supervisor	13	32	32	15	7	0	1	22	46	484

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	1	8	20	39	27	1	4	69	9	129
2017	Non-supervisor	4	11	23	33	21	4	5	59	16	666
2014	Supervisor	4	8	19	40	30	0	0	70	11	108
2014	Non-supervisor	3	10	24	36	21	2	4	61	14	554
2011	Supervisor	7	8	18	38	26	1	2	66	15	116
2011	Non-supervisor	5	12	25	30	20	2	6	55	19	587
2008	Supervisor	12	19	34	21	12	0	1	34	31	90
2008	Non-supervisor	8	20	31	22	15	1	2	39	29	483

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	20	40	23	6	0	2	30	30	129
2017	Non-supervisor	11	21	32	19	11	1	3	32	34	671
2014	Supervisor	15	26	35	17	5	0	1	23	42	108
2014	Non-supervisor	16	26	31	17	7	1	2	25	43	555
2011	Supervisor	20	22	39	10	8	1	0	18	42	115
2011	Non-supervisor	19	27	25	16	9	1	4	26	48	588
2008	Supervisor	17	37	21	12	11	1	1	24	55	90
2008	Non-supervisor	19	24	27	19	8	1	3	28	44	484

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	1	14	53	23	8	0	1	31	15	129
2017	Non-supervisor	3	13	30	33	17	1	2	52	17	664
2014	Supervisor	5	20	37	30	8	0	0	38	25	108
2014	Non-supervisor	7	12	34	30	15	1	1	46	20	552
2011	Supervisor	9	20	31	31	8	0	1	40	29	115
2011	Non-supervisor	8	14	31	28	14	1	4	44	24	586
2008	Supervisor	12	26	40	17	3	0	1	20	39	89
2008	Non-supervisor	8	16	32	30	12	1	2	43	24	483

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	22	34	24	9	0	1	33	33	129
2017	Non-supervisor	12	17	26	25	15	2	3	42	30	668
2014	Supervisor	13	28	30	20	8	0	1	29	41	107
2014	Non-supervisor	12	17	28	27	11	1	3	40	30	555
2011	Supervisor	14	28	30	21	6	0	2	27	42	116
2011	Non-supervisor	9	20	28	25	13	1	4	40	30	588
2008	Supervisor	26	21	33	13	3	2	1	17	48	90
2008	Non-supervisor	11	22	27	23	13	0	2	38	34	482

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	1	17	32	28	19	0	2	49	18	129
2017	Non-supervisor	6	12	25	28	20	4	6	53	20	670
2014	Supervisor	2	8	17	41	31	1	1	73	10	108
2014	Non-supervisor	3	5	22	37	25	2	6	67	9	556
2011	Supervisor	3	4	24	36	29	1	3	68	7	116
2011	Non-supervisor	3	8	21	35	23	3	8	64	12	585
2008	Supervisor	8	12	30	28	18	1	3	48	21	90
2008	Non-supervisor	8	15	27	27	16	2	5	46	25	483

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	17	42	22	12	0	1	35	23	129
2017	Non-supervisor	10	18	32	21	12	3	4	35	30	672
2014	Supervisor	11	19	48	12	9	0	1	22	30	108
2014	Non-supervisor	11	22	31	22	9	2	3	33	34	556

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	73	15	8	2	1	0	1	88	4	129
2017	Non-supervisor	67	16	5	6	3	0	3	85	9	678
2014	Supervisor	76	14	4	3	3	0	0	90	6	108
2014	Non-supervisor	69	14	6	6	4	0	1	84	10	554
2011	Supervisor	72	16	5	3	1	0	3	90	4	117
2011	Non-supervisor	63	15	9	5	6	0	3	80	12	588
2008	Supervisor	63	21	1	4	6	0	4	88	10	90
2008	Non-supervisor	59	15	8	5	8	1	4	77	15	483

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	36	8	6	4	1	1	82	10	129
2017	Non-supervisor	23	34	16	10	8	5	4	63	20	679
2014	Supervisor	36	38	10	9	5	1	2	76	14	108
2014	Non-supervisor	26	29	17	12	11	3	2	58	24	555

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	29	6	5	1	0	0	88	6	129
2017	Non-supervisor	42	31	8	11	7	1	1	74	18	679
2014	Supervisor	56	33	6	4	2	0	0	88	6	108
2014	Non-supervisor	35	29	12	14	10	0	0	65	23	555

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	40	7	4	2	0	0	88	6	129
2017	Non-supervisor	34	35	14	9	5	1	1	71	14	678
2014	Supervisor	46	35	8	4	5	0	0	82	10	107
2014	Non-supervisor	28	39	14	13	4	1	1	68	17	556
2011	Supervisor	53	32	4	9	1	0	1	86	10	116
2011	Non-supervisor	30	40	13	11	5	1	0	71	16	588
2008	Supervisor	51	32	8	4	3	1	0	84	8	90
2008	Non-supervisor	34	35	11	11	6	3	0	71	18	482

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	30	7	3	3	0	0	87	6	128
2017	Non-supervisor	28	27	14	11	7	12	1	63	20	675
2014	Supervisor	57	27	6	6	4	0	0	84	10	107
2014	Non-supervisor	28	29	14	12	7	9	1	64	21	556
2011	Supervisor	68	20	2	6	2	3	0	90	8	117
2011	Non-supervisor	31	28	15	8	6	10	1	66	16	587
2008	Supervisor	59	27	4	4	2	2	1	89	7	90
2008	Non-supervisor	35	25	14	8	7	10	1	68	16	480

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	31	17	14	9	1	1	59	24	128
2017	Non-supervisor	14	19	17	17	13	18	2	41	38	675
2014	Supervisor	19	36	21	10	14	0	0	55	24	108
2014	Non-supervisor	11	17	18	22	18	12	1	33	46	555

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	32	5	7	0	88	7	129
2017	Non-supervisor	43	38	8	7	4	81	11	675
2014	Supervisor	43	37	12	5	3	80	8	108
2014	Non-supervisor	40	37	8	9	5	77	14	555

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	40	7	7	3	0	3	83	10	129
2017	Non-supervisor	45	33	10	6	4	1	0	79	11	679
2014	Supervisor	37	34	14	7	8	0	1	71	15	108
2014	Non-supervisor	42	32	9	10	6	0	0	75	16	555
2011	Supervisor	46	32	7	12	2	0	2	79	14	117
2011	Non-supervisor	32	34	13	11	9	0	0	67	21	589
2008	Supervisor	29	43	8	12	6	1	1	74	18	90
2008	Non-supervisor	33	30	13	14	8	1	1	64	22	482

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	22	6	5	1	0	3	87	7	129
2017	Non-supervisor	49	30	9	6	4	2	1	81	10	677
2014	Supervisor	47	33	7	4	8	0	1	81	12	108
2014	Non-supervisor	47	29	10	8	6	1	1	76	14	556
2011	Supervisor	58	30	3	4	2	2	2	91	6	116
2011	Non-supervisor	39	32	12	8	7	2	1	73	15	588
2008	Supervisor	45	28	11	7	6	1	2	76	13	89
2008	Non-supervisor	38	28	15	9	6	3	1	69	16	482

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	30	3	4	2	0	3	90	7	129
2017	Non-supervisor	47	32	9	6	5	1	1	80	11	677
2014	Supervisor	51	30	6	6	6	0	2	82	12	108
2014	Non-supervisor	45	31	10	9	5	0	0	76	14	555
2011	Supervisor	51	32	7	8	1	0	2	84	9	116
2011	Non-supervisor	36	32	11	13	7	1	0	68	20	588
2008	Supervisor	44	30	10	10	4	0	1	75	15	89
2008	Non-supervisor	36	30	12	12	8	0	1	67	21	481

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	78	13	2	2	1	0	4	95	3	129
2017	Non-supervisor	75	13	5	2	1	0	4	92	3	676
2014	Supervisor	84	11	3	1	1	0	1	96	2	108
2014	Non-supervisor	78	11	3	4	1	0	2	91	5	556
2011	Supervisor	84	8	3	1	2	0	3	94	3	117
2011	Non-supervisor	74	11	6	3	3	0	3	88	6	589
2008	Supervisor	77	11	4	1	4	1	1	90	6	90
2008	Non-supervisor	75	10	5	4	3	0	4	88	7	481

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	22	7	10	1	1	7	79	13	129
2017	Non-supervisor	48	26	8	7	5	3	3	79	13	678
2014	Supervisor	56	20	5	2	8	1	8	84	11	108
2014	Non-supervisor	52	19	9	8	9	2	2	74	17	556
2011	Supervisor	51	25	6	4	5	1	8	83	10	117
2011	Non-supervisor	47	26	9	7	7	2	1	76	15	590

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	27	6	4	2	0	3	88	6	129
2017	Non-supervisor	58	23	8	5	5	1	1	82	10	678

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	27	5	4	3	1	3	87	8	128
2017	Non-supervisor	58	22	10	5	4	1	0	81	9	677

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	27	5	4	5	3	85	10	129
2017	Non-supervisor	51	27	9	6	5	1	79	11	676
2014	Supervisor	52	28	6	8	6	0	79	14	107
2014	Non-supervisor	48	28	10	8	6	0	76	14	556

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	35	14	7	4	0	2	73	12	129
2014	Supervisor	34	32	10	8	8	1	6	71	18	108

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	45	19	13	6	0	0	62	19	129
2017	Non-supervisor	25	32	17	13	7	6	0	61	22	677
2014	Supervisor	23	32	19	17	8	0	0	55	25	108
2014	Non-supervisor	20	32	19	17	7	5	0	55	25	555
2011	Supervisor	38	33	10	11	6	1	1	72	17	117
2011	Non-supervisor	22	28	23	10	7	8	1	55	19	589

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	45	13	13	4	0	0	70	17	129
2017	Non-supervisor	24	34	20	12	9	2	0	58	21	678
2014	Supervisor	28	41	12	8	11	0	0	69	19	108
2014	Non-supervisor	19	33	23	17	7	1	0	52	25	554
2011	Supervisor	40	31	15	5	9	0	1	71	14	117
2011	Non-supervisor	22	32	18	15	10	2	0	55	26	587
2008	Supervisor	24	43	10	16	7	0	0	68	22	90
2008	Non-supervisor	20	31	20	13	13	3	0	53	27	482

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	42	17	17	4	0	62	21	129
2017	Non-supervisor	17	32	20	14	8	7	54	25	678
2014	Supervisor	19	42	17	11	10	0	62	21	108
2014	Non-supervisor	13	31	24	20	8	4	46	29	554
2011	Supervisor	19	47	13	10	10	0	67	21	117
2011	Non-supervisor	14	34	20	18	9	5	50	29	588
2008	Supervisor	7	54	10	20	9	0	61	29	90
2008	Non-supervisor	11	28	20	20	14	6	42	37	481

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	33	17	5	6	0	72	11	129
2017	Non-supervisor	26	30	18	13	8	5	58	22	678
2014	Supervisor	43	32	12	7	7	0	75	13	108
2014	Non-supervisor	20	34	20	13	10	3	55	24	554
2011	Supervisor	35	35	11	10	6	3	72	17	117
2011	Non-supervisor	20	32	17	16	9	6	55	27	587
2008	Supervisor	28	43	10	11	4	3	74	16	90
2008	Non-supervisor	14	33	17	15	13	9	51	30	482

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	44	15	11	4	0	69	16	128
2017	Non-supervisor	23	33	19	14	8	3	58	23	676
2014	Supervisor	23	42	15	11	8	0	66	20	108
2014	Non-supervisor	16	32	18	22	11	1	49	33	554
2011	Supervisor	19	48	9	15	9	1	67	23	117
2011	Non-supervisor	13	35	18	20	12	2	49	33	588
2008	Supervisor	13	32	16	24	14	0	46	39	90
2008	Non-supervisor	13	29	16	26	15	1	42	42	484

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	36	5	4	0	1	91	4	129
2017	Non-supervisor	41	39	12	6	1	0	81	7	678
2014	Supervisor	57	29	8	4	2	0	86	6	108
2014	Non-supervisor	40	38	12	6	3	1	79	9	553
2011	Supervisor	43	40	9	5	3	0	83	9	117
2011	Non-supervisor	39	37	12	7	4	1	76	12	589

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	67	29	2	1	0	0	1	96	1	129
2017	Non-supervisor	50	37	8	2	1	1	0	89	3	677
2014	Supervisor	68	21	6	4	1	0	1	89	5	108
2014	Non-supervisor	47	40	7	4	1	2	0	88	5	553
2011	Supervisor	66	24	7	2	1	1	0	90	3	117
2011	Non-supervisor	47	36	9	4	2	3	0	86	5	588

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	31	2	1	1	0	1	96	2	128
2017	Non-supervisor	43	35	11	5	3	2	1	81	8	676
2014	Supervisor	71	23	2	1	3	0	0	94	4	108
2014	Non-supervisor	44	37	9	4	3	2	1	83	7	553
2011	Supervisor	61	29	4	3	2	0	1	91	4	117
2011	Non-supervisor	39	33	10	8	5	3	1	75	14	583
2008	Supervisor	52	32	6	6	4	0	0	84	10	90
2008	Non-supervisor	38	32	13	7	7	1	1	72	15	483

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	33	9	4	3	1	0	84	8	129
2017	Non-supervisor	32	31	18	11	3	5	1	66	14	677
2014	Supervisor	61	26	6	4	2	2	0	88	5	108
2014	Non-supervisor	29	36	19	9	4	3	1	67	14	552
2011	Supervisor	32	45	12	5	3	1	3	80	8	117
2011	Non-supervisor	20	32	22	13	6	6	1	56	21	588

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	24	20	7	10	2	3	62	18	129
2017	Non-supervisor	19	23	19	17	13	8	2	46	33	678
2014	Supervisor	34	21	17	8	13	2	4	59	22	108
2014	Non-supervisor	18	24	16	17	14	10	1	46	35	553
2011	Supervisor	26	17	17	12	7	9	11	55	24	117
2011	Non-supervisor	15	21	22	13	11	16	2	44	29	585

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	23	7	3	3	1	1	87	6	129
2017	Non-supervisor	58	20	9	6	2	1	4	82	8	679
2014	Supervisor	70	15	8	4	3	0	0	85	7	108
2014	Non-supervisor	57	23	10	5	1	1	3	83	7	553

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	24	4	1	0	2	1	95	2	129
2017	Non-supervisor	68	19	5	3	1	2	2	91	4	678
2014	Supervisor	79	14	4	1	1	0	0	94	2	107
2014	Non-supervisor	69	18	6	3	1	2	1	90	4	553
2011	Supervisor	74	17	3	4	0	1	2	93	5	114
2011	Non-supervisor	67	18	7	3	1	1	3	89	4	589
2008	Supervisor	71	18	9	2	0	0	0	89	2	89
2008	Non-supervisor	64	21	7	3	2	1	2	87	6	484

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	30	6	4	1	0	0	90	4	129
2017	Non-supervisor	38	33	12	9	6	2	1	73	15	677
2014	Supervisor	53	27	8	7	5	0	0	80	11	108
2014	Non-supervisor	32	34	12	12	9	1	0	67	21	553
2011	Supervisor	50	32	6	7	4	0	0	82	11	114
2011	Non-supervisor	31	33	13	10	10	2	1	66	20	590
2008	Supervisor	28	44	11	11	6	0	0	72	17	89
2008	Non-supervisor	26	35	16	12	10	1	0	62	22	481

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	34	11	11	12	0	3	65	23	129
2017	Non-supervisor	20	25	16	17	17	3	2	47	36	678
2014	Supervisor	30	23	19	12	12	0	4	55	25	108
2014	Non-supervisor	16	22	16	18	23	2	3	40	43	553
2011	Supervisor	24	24	11	19	11	2	9	54	33	114
2011	Non-supervisor	14	25	17	19	21	2	3	41	42	588
2008	Supervisor	14	40	12	14	14	0	4	57	30	90
2008	Non-supervisor	15	32	14	14	21	2	2	48	37	484

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	41	12	3	4	0	0	81	7	129
2017	Non-supervisor	23	39	20	10	4	4	1	65	15	675

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	32	9	1	0	2	89	1	129
2017	Non-supervisor	45	32	13	4	2	4	80	6	677
2014	Supervisor	56	35	6	0	1	2	93	1	108
2014	Non-supervisor	49	31	11	4	2	3	83	6	552

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	40	8	1	0	1	0	91	1	129
2017	Non-supervisor	42	38	11	5	2	2	0	82	7	675
2014	Supervisor	63	24	6	5	2	0	0	87	7	108
2014	Non-supervisor	44	34	11	7	3	1	0	79	10	553
2011	Supervisor	49	39	6	3	1	2	1	90	4	117
2011	Non-supervisor	38	34	14	6	4	3	1	75	10	587

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	34	3	4	1	0	92	5	129
2017	Non-supervisor	49	34	10	5	2	0	83	7	679
2014	Supervisor	61	27	8	3	2	0	87	5	108
2014	Non-supervisor	50	35	7	6	2	0	85	8	553
2011	Supervisor	64	25	4	6	1	0	89	7	116
2011	Non-supervisor	44	37	10	5	3	1	82	8	588
2008	Supervisor	41	36	10	11	2	0	77	13	90
2008	Non-supervisor	39	37	14	6	3	0	76	9	484

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	28	10	5	0	0	85	5	129
2017	Non-supervisor	45	31	15	5	4	0	76	9	675
2014	Supervisor	52	29	13	3	3	0	81	6	108
2014	Non-supervisor	36	38	14	7	4	0	75	11	553
2011	Supervisor	57	28	7	4	3	1	85	8	116
2011	Non-supervisor	35	35	18	8	3	1	70	11	587

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	34	6	7	1	86	7	129
2017	Non-supervisor	42	35	13	7	3	77	10	677
2014	Supervisor	54	28	9	6	4	82	10	108
2014	Non-supervisor	37	37	13	9	3	74	13	552
2011	Supervisor	55	29	6	5	5	84	10	117
2011	Non-supervisor	36	37	14	9	3	73	13	587
2008	Supervisor	48	31	10	8	3	79	11	90
2008	Non-supervisor	35	39	11	9	5	74	15	481

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	23	14	7	5	1	0	74	13	129
2017	Non-supervisor	34	28	15	11	6	4	1	66	18	677
2014	Supervisor	49	19	15	9	6	1	1	70	15	108
2014	Non-supervisor	34	29	16	12	5	3	1	65	18	553
2011	Supervisor	47	28	13	6	5	0	1	76	11	116
2011	Non-supervisor	31	29	16	12	8	3	0	62	21	589
2008	Supervisor	47	21	19	4	6	2	1	70	10	90
2008	Non-supervisor	32	28	17	11	7	5	1	63	19	484

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	32	44	24	129
2017	Non-supervisor	25	38	37	678
2014	Supervisor	24	44	32	108
2014	Non-supervisor	22	40	38	553
2011	Supervisor	27	49	24	117
2011	Non-supervisor	22	43	35	589

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	22	25	39	7	2	4	42
2017	Non-supervisor	18	23	26	8	19	6	168
2014	Supervisor	27	23	38	12	9999	0	25
2014	Non-supervisor	18	28	31	16	9999	7	121
2011	Supervisor	19	19	39	16	9999	6	31
2011	Non-supervisor	24	22	34	12	9999	8	130

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	11	89	128
2017	Non-supervisor	17	83	678
2014	Supervisor	12	88	108
2014	Non-supervisor	20	80	552

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	55	113
2014	Non-supervisor	55	107

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	80	15
2017	Non-supervisor	69	113
2014	Supervisor	78	13
2014	Non-supervisor	63	107

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	15
2017	Non-supervisor	113
2014	Supervisor	13
2014	Non-supervisor	107

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2014	Supervisor	0	13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2014	Supervisor	0	13
2014	Non-supervisor	5	107

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	52	15
2017	Non-supervisor	47	113
2014	Supervisor	45	13
2014	Non-supervisor	43	107

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	35	113
2014	Supervisor	55	13
2014	Non-supervisor	33	107

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	15
2017	Non-supervisor	50	113
2014	Non-supervisor	48	107

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	15
2017	Non-supervisor	45	113
2014	Supervisor	38	13
2014	Non-supervisor	43	107

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	30	113
2014	Supervisor	55	13
2014	Non-supervisor	29	107

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	67	15
2017	Non-supervisor	53	113
2014	Supervisor	53	13
2014	Non-supervisor	57	107

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	15
2017	Non-supervisor	29	113
2014	Non-supervisor	36	107

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2014	Supervisor	0	13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2017	Non-supervisor	8	113
2014	Non-supervisor	13	107

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	40	113
2014	Non-supervisor	43	107

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	15
2017	Non-supervisor	35	113
2014	Non-supervisor	28	107

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2017	Non-supervisor	12	113
2014	Non-supervisor	10	107

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	54	15
2017	Non-supervisor	53	113
2014	Supervisor	55	13
2014	Non-supervisor	64	107

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	25	113
2014	Non-supervisor	26	107

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	113
2014	Non-supervisor	10	107

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	19	113
2014	Non-supervisor	28	107

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	113
2014	Supervisor	0	13
2014	Non-supervisor	23	107

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2017	Non-supervisor	4	113
2014	Supervisor	0	13
2014	Non-supervisor	9	107

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	15
2017	Non-supervisor	11	113
2014	Non-supervisor	14	107

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	113
2014	Non-supervisor	5	107

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	27	113
2014	Non-supervisor	16	107

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	108
2014	Non-supervisor	11	97

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	17	108
2014	Non-supervisor	11	97

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	108
2014	Supervisor	0	13
2014	Non-supervisor	9	97

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	108
2014	Non-supervisor	5	97

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	108
2014	Non-supervisor	18	97

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	108
2014	Supervisor	0	13
2014	Non-supervisor	7	97

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	108
2014	Supervisor	0	13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2017	Non-supervisor	6	108
2014	Supervisor	0	13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	108
2014	Supervisor	0	13
2014	Non-supervisor	9	97

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	32	108
2014	Non-supervisor	30	97

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	108
2014	Supervisor	0	13
2014	Non-supervisor	9	97

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	15
2017	Non-supervisor	50	108
2014	Supervisor	47	13
2014	Non-supervisor	42	97

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	52	15
2017	Non-supervisor	60	108
2014	Supervisor	55	13
2014	Non-supervisor	59	97

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	108
2014	Non-supervisor	8	97

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	87	13	15
2017	Non-supervisor	96	4	113

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	23	17	5	4	19	2	67	11	128
2017	Non-supervisor	15	14	18	9	7	28	9	46	25	679
2014	Supervisor	30	26	16	7	3	15	5	69	12	107
2014	Non-supervisor	16	15	18	10	9	24	8	46	27	552

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	34	11	4	1	5	0	82	6	128
2017	Non-supervisor	30	30	17	8	4	10	1	68	13	678
2014	Supervisor	54	29	8	4	4	1	0	84	8	108
2014	Non-supervisor	30	32	16	8	5	8	1	68	15	552
2011	Supervisor	41	39	10	6	0	3	1	84	6	116
2011	Non-supervisor	32	32	16	7	4	8	0	70	12	588

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	26	6	1	1	0	41	86	4	129
2017	Non-supervisor	24	45	12	8	2	3	7	76	11	679
2014	Supervisor	23	27	6	1	0	0	44	89	1	108
2014	Non-supervisor	27	49	11	5	1	3	4	82	6	552
2011	Supervisor	16	23	5	1	0	2	53	87	2	117
2011	Non-supervisor	24	48	10	4	4	2	7	80	9	589
2008	Supervisor	16	13	3	6	0	1	61	76	15	90
2008	Non-supervisor	22	44	8	5	2	1	18	81	9	484

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	20	17	5	4	18	17	61	14	129
2017	Non-supervisor	9	20	21	12	7	22	8	43	27	677
2014	Supervisor	21	27	15	5	1	8	24	70	9	108
2014	Non-supervisor	12	27	20	10	5	19	6	52	21	552
2011	Supervisor	14	19	11	4	4	24	24	62	16	117
2011	Non-supervisor	10	26	24	10	5	17	8	47	21	588

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	23	4	2	1	2	43	86	5	129
2017	Non-supervisor	37	28	12	3	1	12	7	80	6	679
2014	Supervisor	23	14	7	2	3	4	47	75	11	108
2014	Non-supervisor	37	29	13	4	2	11	4	78	7	552
2011	Supervisor	28	6	7	3	0	4	51	77	8	117
2011	Non-supervisor	33	31	13	4	2	11	6	77	7	588
2008	Supervisor	21	13	4	1	0	2	58	86	3	90
2008	Non-supervisor	27	32	10	2	1	11	17	81	4	484

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	23	5	6	2	4	37	77	14	129
2017	Non-supervisor	25	28	15	5	5	15	7	67	13	678
2014	Supervisor	23	22	5	2	1	5	42	85	5	108
2014	Non-supervisor	25	27	17	7	4	16	4	64	14	552
2011	Supervisor	28	11	6	3	0	5	46	81	7	117
2011	Non-supervisor	26	31	17	3	3	14	6	71	8	587
2008	Supervisor	26	14	8	3	0	1	48	78	7	90
2008	Non-supervisor	25	26	15	5	3	10	16	69	11	482

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	9	91	675
2014	Non-supervisor	7	93	547

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	36	61
2014	Non-supervisor	46	35

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	87	61
2014	Non-supervisor	86	35

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	61
2014	Non-supervisor	0	35

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	61

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	61
2014	Non-supervisor	17	36

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	18	61
2014	Non-supervisor	31	36

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	61
2014	Non-supervisor	14	36

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	39	61
2014	Non-supervisor	39	36

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	34	61
2014	Non-supervisor	33	36

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	61

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	61

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	61

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	61
2014	Non-supervisor	0	36

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	18	61
2014	Non-supervisor	19	36

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	28	61
2014	Non-supervisor	34	35

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	16	61
2014	Non-supervisor	20	35

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	61

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	21	61
2014	Non-supervisor	23	35

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	61

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	52	61
2014	Non-supervisor	43	35

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	58
2014	Non-supervisor	19	31

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	58
2014	Non-supervisor	0	31

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	58
2014	Non-supervisor	0	31

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	58
2014	Non-supervisor	0	31

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	58

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	26	58
2014	Non-supervisor	39	31

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	58

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	52	58
2014	Non-supervisor	55	31

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	58
2014	Non-supervisor	0	31

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	78	58
2014	Non-supervisor	71	31

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	58

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	97	3	61

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	14	14	1	1	32	4	76	2	129
2017	Non-supervisor	18	14	16	3	2	39	8	59	11	678
2014	Supervisor	38	14	8	0	1	28	10	85	2	108
2014	Non-supervisor	17	15	20	3	2	33	8	56	10	552

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	33	7	0	1	9	0	91	1	129
2017	Non-supervisor	34	28	15	3	2	15	2	75	6	675
2014	Supervisor	58	25	6	3	1	7	1	89	4	108
2014	Non-supervisor	33	31	16	3	2	14	2	75	5	551
2011	Supervisor	55	30	6	1	1	7	0	92	2	117
2011	Non-supervisor	37	35	12	4	2	10	0	80	6	588

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	24	7	1	4	0	3	89	5	129
2017	Non-supervisor	38	30	18	7	3	1	4	71	10	671

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	28	28	20	17	0	0	35	36	129
2017	Non-supervisor	19	31	27	12	10	1	1	51	22	676

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	34	29	14	5	0	1	52	19	129
2017	Non-supervisor	27	38	19	10	4	1	2	67	14	673

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	30	23	19	16	1	0	42	35	128
2017	Non-supervisor	25	26	23	12	11	2	2	53	23	676

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	29	23	9	6	0	2	62	15	129
2017	Non-supervisor	46	28	12	5	3	1	5	79	8	672

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	35	24	13	4	0	0	58	17	127
2017	Non-supervisor	32	34	19	8	5	1	1	67	13	673

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	38	16	8	4	0	0	72	12	127
2017	Non-supervisor	27	34	22	9	5	2	2	63	14	673

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	38	24	11	5	0	0	59	16	127
2017	Non-supervisor	26	34	23	9	5	1	1	62	14	674

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	35	16	9	6	1	1	68	15	127
2017	Non-supervisor	26	35	21	9	7	1	1	62	16	672

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	31	19	17	2	1	0	61	20	126
2017	Non-supervisor	33	36	19	7	3	1	2	71	10	673

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	71	17	5	3	3	0	1	89	6	129
2017	Non-supervisor	58	24	10	3	2	0	2	85	5	672

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	81	13	1	1	1	0	2	96	2	129
2017	Non-supervisor	69	14	7	2	3	1	3	86	6	676

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	37	10	2	1	0	1	87	4	129
2017	Non-supervisor	50	30	10	4	2	0	2	83	6	674

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	25	8	2	5	0	1	84	7	128
2017	Non-supervisor	57	19	11	5	5	0	2	79	10	676

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	36	18	4	1	0	0	76	6	129
2017	Non-supervisor	57	8	2	1	0	0	31	96	1	673

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	18	9	1	1	1	1	88	3	128
2017	Non-supervisor	66	16	6	1	1	0	9	92	2	672

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	83	8	4	3	0	1	1	93	3	128
2017	Non-supervisor	67	13	8	3	4	0	4	84	7	674

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	27	10	2	1	0	1	87	4	128
2017	Non-supervisor	48	30	13	3	3	1	3	80	6	673

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	24	49	16	5	0	0	30	21	129
2017	Non-supervisor	14	35	37	8	6	0	0	49	13	679

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	27	45	20	3	0	0	23	32	129
2017	Non-supervisor	7	15	41	25	11	1	1	36	22	676

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	30	6	1	1	1	0	93	1	128
2017	Non-supervisor	40	43	8	3	2	3	1	86	5	679

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	48	9	14	1	1	0	76	15	129
2017	Non-supervisor	24	43	14	10	6	3	0	69	16	676

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	7	93	128
2017	Non-supervisor	14	86	675
2014	Supervisor	7	93	108
2014	Non-supervisor	12	88	551

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	82	18	90
2014	Non-supervisor	81	19	63

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-supervisor	52	29	5	11	3	0	0	82	13	73
2014	Non-supervisor	70	20	2	6	2	0	0	90	8	51

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	24	6	3	1	4	0	65	35	129
2017	Non-supervisor	49	28	10	4	3	5	2	52	48	677

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	4	45
2017	Non-supervisor	17	296

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	4	45
2017	Non-supervisor	13	296

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	45
2017	Non-supervisor	10	296

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	49	45
2017	Non-supervisor	35	296

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	45
2017	Non-supervisor	5	296

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	45	45
2017	Non-supervisor	47	296

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	23	63	7	5	0	2	43
2017	Non-supervisor	19	65	10	2	2	2	293

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	18	9	5	0	4	7	84	6	45
2017	Non-supervisor	36	29	9	9	3	2	11	75	14	303

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	11	11	7	9	4	44	47	31	45
2017	Non-supervisor	14	16	12	6	6	5	41	54	23	303

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 38. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)