2017 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	40	4	1	2	0	93	4	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	34	2	5	5	0	88	10	137
2017	University certificate or diploma below the bachelor's level	44	52	4	0	0	0	96	0	25
2017	Bachelor's degree	44	44	2	6	3	0	88	9	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	49	4	5	2	0	90	7	291
2014	Secondary or high school graduation certificate or equivalent or less	59	36	0	2	3	0	95	5	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	45	2	6	2	0	90	8	114
2014	University certificate or diploma below the bachelor's level	54	42	0	0	5	0	95	5	22
2014	Bachelor's degree	45	43	4	8	0	0	88	8	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	5	7	4	0	84	11	247
2011	Secondary or high school graduation certificate or equivalent or less	57	31	1	10	0	0	89	10	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	42	4	6	3	0	87	9	126
2011	University certificate or diploma below the bachelor's level	47	41	6	3	3	0	87	6	32
2011	Bachelor's degree	41	46	3	8	3	0	86	11	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	47	4	5	3	0	88	8	234
2008	Secondary or high school graduation certificate or equivalent or less	40	53	3	3	1	0	93	4	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	48	3	6	4	0	87	10	109
2008	University certificate or diploma below the bachelor's level	21	68	5	5	0	0	89	5	19
2008	Bachelor's degree	37	47	4	9	3	1	84	12	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	41	5	13	7	0	74	21	193

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	17	1	1	4	1	0	94	5	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	19	5	4	1	1	0	90	4	137
2017	University certificate or diploma below the bachelor's level	64	32	0	4	0	0	0	96	4	25
2017	Bachelor's degree	73	13	5	3	2	1	1	89	6	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	18	6	1	1	1	2	91	3	290
2014	Secondary or high school graduation certificate or equivalent or less	81	11	3	2	2	2	0	93	4	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	21	4	3	0	0	0	94	3	114
2014	University certificate or diploma below the bachelor's level	63	23	5	5	0	0	5	90	5	22
2014	Bachelor's degree	80	14	2	1	2	0	0	95	3	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	16	5	4	2	0	0	89	6	247
2011	Secondary or high school graduation certificate or equivalent or less	80	17	1	0	0	1	0	99	0	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	20	3	2	2	0	1	93	4	126
2011	University certificate or diploma below the bachelor's level	75	16	3	6	0	0	0	91	6	32
2011	Bachelor's degree	69	19	4	5	2	0	0	89	7	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	18	4	4	1	0	1	91	5	234
2008	Secondary or high school graduation certificate or equivalent or less	72	21	4	1	0	1	0	94	1	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	24	4	1	2	0	0	94	3	109
2008	University certificate or diploma below the bachelor's level	78	17	0	6	0	0	0	94	6	18
2008	Bachelor's degree	65	20	5	4	4	0	2	86	9	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	26	3	6	3	1	2	87	10	193

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	14	9	4	2	0	0	85	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	24	5	4	1	0	1	90	5	137
2017	University certificate or diploma below the bachelor's level	68	20	8	0	4	0	0	88	4	25
2017	Bachelor's degree	72	15	3	8	3	0	1	87	11	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	15	4	5	5	0	3	86	10	290
2014	Secondary or high school graduation certificate or equivalent or less	70	21	3	4	2	0	0	91	6	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	32	4	4	1	0	0	91	5	114
2014	University certificate or diploma below the bachelor's level	55	27	14	5	0	0	0	81	5	22
2014	Bachelor's degree	72	13	7	4	4	0	0	85	9	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	13	7	4	3	1	2	85	7	247
2011	Secondary or high school graduation certificate or equivalent or less	74	19	1	3	1	0	1	94	4	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	20	5	6	2	0	1	86	9	126
2011	University certificate or diploma below the bachelor's level	72	9	6	6	6	0	0	81	13	32
2011	Bachelor's degree	66	20	5	6	2	0	1	87	9	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	16	4	4	4	0	2	87	8	234
2008	Secondary or high school graduation certificate or equivalent or less	63	25	3	6	1	0	1	90	7	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	21	4	9	4	0	0	83	13	109
2008	University certificate or diploma below the bachelor's level	50	22	0	22	6	0	0	72	28	18
2008	Bachelor's degree	68	14	6	6	5	0	1	83	11	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	19	6	5	6	0	2	83	11	193

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	28	5	6	0	89	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	31	4	7	3	86	10	136
2017	University certificate or diploma below the bachelor's level	48	36	8	8	0	84	8	25
2017	Bachelor's degree	50	32	4	7	6	82	14	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	5	6	4	85	10	290
2014	Secondary or high school graduation certificate or equivalent or less	64	24	4	4	6	87	9	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	32	6	8	3	83	11	114
2014	University certificate or diploma below the bachelor's level	58	28	14	0	0	86	0	22
2014	Bachelor's degree	52	30	8	7	3	81	11	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	29	10	10	8	72	18	247
2011	Secondary or high school graduation certificate or equivalent or less	59	31	1	7	1	90	9	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	39	7	8	3	81	11	124
2011	University certificate or diploma below the bachelor's level	61	19	3	6	10	81	16	31
2011	Bachelor's degree	48	34	7	7	4	82	11	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	34	9	9	6	75	15	234

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	39	2	4	4	0	1	90	7	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	7	9	3	0	0	80	12	137
2017	University certificate or diploma below the bachelor's level	56	36	4	4	0	0	0	92	4	25
2017	Bachelor's degree	40	40	8	9	3	0	0	80	12	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	35	5	9	2	0	0	84	11	291
2014	Secondary or high school graduation certificate or equivalent or less	65	26	7	0	2	0	0	91	2	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	37	8	8	6	0	0	78	14	114
2014	University certificate or diploma below the bachelor's level	50	36	0	5	9	0	0	86	14	22
2014	Bachelor's degree	50	33	9	5	3	0	0	83	8	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	35	7	10	4	0	0	78	14	247
2011	Secondary or high school graduation certificate or equivalent or less	56	29	6	4	3	0	3	87	7	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	36	10	8	5	0	1	77	13	125
2011	University certificate or diploma below the bachelor's level	63	25	0	9	3	0	0	87	13	32
2011	Bachelor's degree	41	36	11	10	2	0	1	77	12	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	43	8	6	7	0	0	79	13	231
2008	Secondary or high school graduation certificate or equivalent or less	43	37	12	4	3	1	0	81	7	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	45	15	8	4	0	0	73	12	108
2008	University certificate or diploma below the bachelor's level	37	37	11	11	5	0	0	74	16	19
2008	Bachelor's degree	30	40	11	13	6	0	0	70	19	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	44	13	13	6	0	2	68	19	193

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	29	10	6	2	0	0	82	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	40	4	4	4	1	1	87	8	136
2017	University certificate or diploma below the bachelor's level	52	32	8	4	4	0	0	84	8	25
2017	Bachelor's degree	44	39	7	7	3	0	0	83	10	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	32	5	4	1	0	0	90	5	291
2014	Secondary or high school graduation certificate or equivalent or less	47	33	9	9	0	0	2	82	9	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	36	10	4	1	0	0	84	5	114
2014	University certificate or diploma below the bachelor's level	28	58	5	5	5	0	0	86	9	22
2014	Bachelor's degree	44	38	11	6	1	0	0	82	7	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	36	6	8	3	0	0	83	11	247
2011	Secondary or high school graduation certificate or equivalent or less	59	17	9	12	3	0	0	77	14	69
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	33	15	5	2	0	1	78	7	126
2011	University certificate or diploma below the bachelor's level	41	44	6	6	3	0	0	84	9	32
2011	Bachelor's degree	43	37	12	6	2	0	0	80	7	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	35	7	5	2	0	0	85	7	234
2008	Secondary or high school graduation certificate or equivalent or less	49	28	13	9	1	0	0	76	10	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39	7	6	3	0	0	84	8	109
2008	University certificate or diploma below the bachelor's level	26	53	11	11	0	0	0	79	11	19
2008	Bachelor's degree	42	39	8	8	3	0	0	81	11	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	9	5	4	0	0	82	8	193

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	31	4	3	6	0	88	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	35	6	2	4	0	88	6	135
2017	University certificate or diploma below the bachelor's level	64	24	4	4	4	0	88	8	25
2017	Bachelor's degree	52	34	7	5	2	0	86	7	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	28	3	5	1	0	91	6	290
2014	Secondary or high school graduation certificate or equivalent or less	56	27	14	4	0	0	82	4	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	37	5	2	0	0	93	2	114
2014	University certificate or diploma below the bachelor's level	50	41	0	9	0	0	91	9	22
2014	Bachelor's degree	55	32	6	5	2	0	87	7	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	26	7	9	3	0	81	12	247
2011	Secondary or high school graduation certificate or equivalent or less	56	29	4	6	6	0	84	11	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	42	6	2	2	0	90	4	125
2011	University certificate or diploma below the bachelor's level	56	31	3	3	6	0	87	9	32
2011	Bachelor's degree	50	36	6	6	3	0	86	8	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	30	8	6	2	0	84	8	232
2008	Secondary or high school graduation certificate or equivalent or less	46	43	7	3	1	0	88	4	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	37	2	4	3	1	92	7	108
2008	University certificate or diploma below the bachelor's level	47	47	5	0	0	0	95	0	19
2008	Bachelor's degree	43	43	5	5	4	0	85	10	185
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	39	6	4	2	0	89	6	193

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	28	0	4	0	96	4	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	35	5	0	1	93	1	136
2017	University certificate or diploma below the bachelor's level	72	20	8	0	0	92	0	25
2017	Bachelor's degree	66	25	5	3	1	91	4	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	28	4	2	0	94	2	291
2014	Secondary or high school graduation certificate or equivalent or less	77	14	5	4	0	91	4	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	23	4	2	1	93	3	114
2014	University certificate or diploma below the bachelor's level	77	19	5	0	0	95	0	22
2014	Bachelor's degree	75	22	2	1	0	97	1	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	29	3	4	2	91	6	247

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	22	7	5	1	0	87	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	32	4	5	2	0	88	7	136
2017	University certificate or diploma below the bachelor's level	48	36	12	4	0	0	84	4	25
2017	Bachelor's degree	50	33	7	6	4	0	83	10	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	27	8	6	4	1	82	9	291
2014	Secondary or high school graduation certificate or equivalent or less	59	23	9	9	0	0	82	9	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	24	10	8	2	0	81	10	114
2014	University certificate or diploma below the bachelor's level	50	41	5	5	0	0	91	5	22
2014	Bachelor's degree	56	29	6	6	3	0	85	9	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	32	13	6	5	0	77	10	247
2011	Secondary or high school graduation certificate or equivalent or less	67	14	6	10	3	0	81	13	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	37	5	6	2	0	87	9	126
2011	University certificate or diploma below the bachelor's level	41	47	6	3	3	0	87	6	32
2011	Bachelor's degree	48	32	8	8	3	0	80	12	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	31	7	11	4	0	78	15	234

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	12	17	7	4	0	12	68	12	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	29	7	6	8	0	7	77	15	135
2017	University certificate or diploma below the bachelor's level	40	44	4	8	0	0	4	88	8	25
2017	Bachelor's degree	46	23	7	9	7	2	6	75	17	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	24	7	7	4	1	13	80	12	291
2014	Secondary or high school graduation certificate or equivalent or less	34	31	13	12	2	0	8	71	15	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	29	6	11	7	1	4	75	19	114
2014	University certificate or diploma below the bachelor's level	32	31	0	5	23	0	8	70	30	22
2014	Bachelor's degree	48	22	6	9	9	0	6	75	18	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	31	10	13	8	1	5	68	22	247
2011	Secondary or high school graduation certificate or equivalent or less	63	13	7	16	0	0	1	77	16	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	27	7	10	10	1	1	73	19	126
2011	University certificate or diploma below the bachelor's level	50	28	3	6	6	0	6	83	13	32
2011	Bachelor's degree	45	29	5	8	6	0	6	79	15	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	30	7	4	8	1	7	78	14	233
2008	Secondary or high school graduation certificate or equivalent or less	57	21	9	4	4	3	1	82	9	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	26	5	8	7	3	2	79	16	109
2008	University certificate or diploma below the bachelor's level	53	16	5	16	11	0	0	68	26	19
2008	Bachelor's degree	45	30	4	8	7	1	5	80	16	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	26	5	7	9	1	7	78	17	192

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	29	6	9	5	0	0	81	13	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	45	9	1	4	0	1	85	6	137
2017	University certificate or diploma below the bachelor's level	40	48	8	4	0	0	0	88	4	25
2017	Bachelor's degree	30	47	12	6	5	0	0	77	11	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	38	9	6	1	0	0	84	7	291
2014	Secondary or high school graduation certificate or equivalent or less	37	41	16	6	0	0	0	78	6	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	45	10	8	3	0	0	80	10	114
2014	University certificate or diploma below the bachelor's level	32	49	9	0	9	0	0	81	9	22
2014	Bachelor's degree	33	44	11	9	3	0	0	77	12	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40	9	10	6	0	0	74	17	247
2011	Secondary or high school graduation certificate or equivalent or less	51	33	10	4	1	0	0	84	6	69
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	41	10	11	6	0	0	72	17	126
2011	University certificate or diploma below the bachelor's level	53	31	0	13	3	0	0	84	16	32
2011	Bachelor's degree	34	43	10	9	4	0	0	77	13	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	41	9	8	4	0	0	79	12	234
2008	Secondary or high school graduation certificate or equivalent or less	45	34	9	9	1	1	0	80	11	67
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	41	10	5	6	0	0	79	11	108
2008	University certificate or diploma below the bachelor's level	32	53	5	11	0	0	0	84	11	19
2008	Bachelor's degree	37	40	11	8	3	0	0	77	11	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	45	7	6	5	0	0	81	11	193

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	32	11	5	8	0	0	76	13	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	32	15	13	7	1	0	64	21	137
2017	University certificate or diploma below the bachelor's level	32	36	12	20	0	0	0	68	20	25
2017	Bachelor's degree	26	37	16	12	9	0	0	63	21	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	37	14	16	7	1	0	62	24	291
2014	Secondary or high school graduation certificate or equivalent or less	40	38	14	7	0	0	0	78	7	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	29	15	7	15	0	0	63	22	114
2014	University certificate or diploma below the bachelor's level	36	31	9	19	5	0	0	68	23	22
2014	Bachelor's degree	26	29	18	18	8	0	0	55	26	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	33	19	14	12	0	0	54	26	247
2011	Secondary or high school graduation certificate or equivalent or less	39	30	10	16	6	0	0	69	21	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	30	16	13	15	0	0	56	28	126
2011	University certificate or diploma below the bachelor's level	29	35	3	26	3	0	3	67	30	31
2011	Bachelor's degree	22	40	16	13	8	0	0	63	21	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	40	18	12	9	0	0	60	22	234

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	36	12	7	4	0	77	11	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39	12	9	4	1	76	13	137
2017	University certificate or diploma below the bachelor's level	28	56	12	4	0	0	84	4	25
2017	Bachelor's degree	32	44	9	12	4	0	75	16	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	44	9	9	1	0	81	10	290

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	31	11	3	4	0	83	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	46	5	2	3	0	90	5	137
2017	University certificate or diploma below the bachelor's level	48	40	12	0	0	0	88	0	25
2017	Bachelor's degree	45	39	8	6	3	0	83	9	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	32	8	4	1	0	87	5	289
2014	Secondary or high school graduation certificate or equivalent or less	42	39	13	5	0	2	82	5	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	37	13	3	3	0	81	5	114
2014	University certificate or diploma below the bachelor's level	59	22	5	14	0	0	81	14	22
2014	Bachelor's degree	49	36	9	4	2	0	84	6	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	35	8	7	6	0	80	13	247
2011	Secondary or high school graduation certificate or equivalent or less	51	41	1	6	0	0	93	6	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	37	14	4	2	1	79	6	126
2011	University certificate or diploma below the bachelor's level	53	31	9	6	0	0	84	6	32
2011	Bachelor's degree	42	39	11	6	2	0	81	8	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	32	12	6	2	0	79	8	234
2008	Secondary or high school graduation certificate or equivalent or less	54	31	4	10	0	0	85	10	67
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	39	7	6	3	1	83	9	108
2008	University certificate or diploma below the bachelor's level	26	63	0	11	0	0	89	11	19
2008	Bachelor's degree	49	32	11	5	3	0	81	8	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	36	9	6	4	1	82	9	193

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	30	13	4	8	0	75	12	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	37	17	4	7	1	72	11	137
2017	University certificate or diploma below the bachelor's level	36	40	16	8	0	0	76	8	25
2017	Bachelor's degree	31	36	14	12	7	0	68	18	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	35	12	10	4	0	74	14	291

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	26	4	3	4	0	90	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	29	7	1	2	1	90	4	137
2017	University certificate or diploma below the bachelor's level	60	28	8	4	0	0	88	4	25
2017	Bachelor's degree	53	30	11	5	1	0	83	6	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	30	8	1	0	0	91	1	291
2014	Secondary or high school graduation certificate or equivalent or less	81	14	5	0	0	0	95	0	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	27	5	2	2	0	91	4	114
2014	University certificate or diploma below the bachelor's level	68	19	9	5	0	0	86	5	22
2014	Bachelor's degree	64	25	9	2	0	0	88	3	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	26	9	2	3	0	87	4	247
2011	Secondary or high school graduation certificate or equivalent or less	77	17	3	3	0	0	94	3	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	33	10	1	2	0	87	2	126
2011	University certificate or diploma below the bachelor's level	69	25	3	0	3	0	94	3	32
2011	Bachelor's degree	54	31	10	4	1	0	85	5	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	23	9	3	1	0	88	3	234

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	18	12	8	5	0	1	75	13	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	45	15	4	4	0	0	77	8	137
2017	University certificate or diploma below the bachelor's level	48	32	12	4	4	0	0	80	8	25
2017	Bachelor's degree	32	42	11	12	3	0	0	74	15	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	42	7	7	3	0	0	82	11	290
2014	Secondary or high school graduation certificate or equivalent or less	36	44	7	13	0	0	0	80	13	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	44	8	13	7	0	0	72	20	114
2014	University certificate or diploma below the bachelor's level	50	36	5	0	9	0	0	86	9	22
2014	Bachelor's degree	28	45	10	11	6	0	0	73	17	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	46	13	11	10	0	0	66	21	247
2011	Secondary or high school graduation certificate or equivalent or less	40	36	10	11	1	0	1	77	13	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	10	12	8	1	1	70	20	125
2011	University certificate or diploma below the bachelor's level	45	29	0	16	6	0	3	77	23	31
2011	Bachelor's degree	30	41	12	11	6	0	0	71	17	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	16	11	6	0	0	68	17	233

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	18	16	2	4	78	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	41	16	4	2	77	7	137
2017	University certificate or diploma below the bachelor's level	56	32	4	4	4	88	8	25
2017	Bachelor's degree	36	29	18	11	4	66	16	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40	13	9	4	74	13	291
2014	Secondary or high school graduation certificate or equivalent or less	41	41	13	5	0	82	5	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	9	11	8	72	19	114
2014	University certificate or diploma below the bachelor's level	37	45	9	8	0	82	8	22
2014	Bachelor's degree	39	32	10	14	6	70	19	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	33	22	12	8	57	20	247

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	20	10	6	5	0	0	79	11	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	40	11	5	2	0	0	82	7	137
2017	University certificate or diploma below the bachelor's level	48	32	16	4	0	0	0	80	4	25
2017	Bachelor's degree	38	36	13	9	4	0	0	74	13	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	11	8	2	0	1	79	10	291
2014	Secondary or high school graduation certificate or equivalent or less	56	28	9	6	1	0	0	84	7	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	30	8	11	8	0	0	73	19	113
2014	University certificate or diploma below the bachelor's level	41	45	5	9	0	0	0	86	9	22
2014	Bachelor's degree	36	44	8	9	3	0	0	80	12	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	40	15	9	7	1	0	68	17	247
2011	Secondary or high school graduation certificate or equivalent or less	49	34	7	7	1	1	0	84	9	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	12	9	4	0	1	75	13	126
2011	University certificate or diploma below the bachelor's level	48	35	3	13	0	0	0	84	13	31
2011	Bachelor's degree	35	39	12	9	3	0	0	75	13	233
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	40	12	8	3	1	0	77	11	234

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	27	9	5	4	83	9	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	40	8	4	2	86	6	137
2017	University certificate or diploma below the bachelor's level	52	32	12	4	0	84	4	25
2017	Bachelor's degree	41	37	12	8	2	78	11	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	34	10	4	1	85	5	289
2014	Secondary or high school graduation certificate or equivalent or less	58	28	7	8	0	86	8	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	35	10	3	3	84	6	114
2014	University certificate or diploma below the bachelor's level	45	41	9	0	5	86	5	22
2014	Bachelor's degree	45	38	10	5	1	83	6	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	37	10	7	3	79	11	247
2011	Secondary or high school graduation certificate or equivalent or less	59	27	9	4	1	86	6	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	37	9	6	4	81	10	126
2011	University certificate or diploma below the bachelor's level	66	25	0	6	3	91	9	32
2011	Bachelor's degree	43	40	9	6	2	83	8	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	39	7	5	1	87	6	234
2008	Secondary or high school graduation certificate or equivalent or less	64	24	4	6	1	88	7	67
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	42	8	2	4	86	6	108
2008	University certificate or diploma below the bachelor's level	37	53	11	0	0	89	0	19
2008	Bachelor's degree	46	41	5	5	2	87	8	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	39	8	4	3	85	7	193

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	29	16	7	1	1	76	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	39	10	4	2	1	83	7	137
2017	University certificate or diploma below the bachelor's level	24	52	16	4	4	0	76	8	25
2017	Bachelor's degree	36	39	15	7	3	0	75	10	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	41	20	7	5	0	69	11	291
2014	Secondary or high school graduation certificate or equivalent or less	36	42	22	0	0	0	78	0	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	39	11	9	2	0	78	11	114
2014	University certificate or diploma below the bachelor's level	36	45	19	0	0	0	81	0	22
2014	Bachelor's degree	34	38	22	3	3	0	73	6	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	44	23	7	4	0	67	11	247
2011	Secondary or high school graduation certificate or equivalent or less	31	44	14	9	1	0	76	10	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	27	6	4	0	63	10	126
2011	University certificate or diploma below the bachelor's level	34	34	22	6	3	0	69	9	32
2011	Bachelor's degree	25	43	17	8	6	0	68	14	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	41	19	9	7	0	65	16	234
2008	Secondary or high school graduation certificate or equivalent or less	29	28	26	13	3	0	57	16	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	40	21	11	5	1	63	16	109
2008	University certificate or diploma below the bachelor's level	0	47	37	5	11	0	47	16	19
2008	Bachelor's degree	17	41	23	12	6	1	58	18	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	36	23	16	6	0	54	22	193

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	13	26	33	18	0	2	52	21	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	32	15	11	1	4	28	38	136
2017	University certificate or diploma below the bachelor's level	4	30	35	17	4	0	9	24	38	23
2017	Bachelor's degree	6	21	38	26	7	0	2	34	27	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	16	42	24	9	1	4	35	21	287
2014	Secondary or high school graduation certificate or equivalent or less	6	25	37	15	14	0	4	30	32	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	32	29	20	8	1	2	29	41	114
2014	University certificate or diploma below the bachelor's level	9	9	55	27	0	0	0	27	19	22
2014	Bachelor's degree	10	19	41	23	6	0	1	30	29	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	24	40	21	6	0	2	28	31	247
2011	Secondary or high school graduation certificate or equivalent or less	13	24	33	14	9	1	6	25	40	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	31	33	10	9	0	5	20	45	125
2011	University certificate or diploma below the bachelor's level	10	29	29	16	16	0	0	32	39	31
2011	Bachelor's degree	10	26	33	21	7	1	1	29	37	234
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	23	39	20	5	0	3	25	35	232
2008	Secondary or high school graduation certificate or equivalent or less	19	21	29	15	13	0	3	29	41	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	31	36	8	6	0	2	15	49	109
2008	University certificate or diploma below the bachelor's level	11	37	42	11	0	0	0	11	47	19
2008	Bachelor's degree	12	36	30	17	4	1	1	21	48	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	35	30	15	8	0	2	23	46	193

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	0	13	32	37	6	5	77	8	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	13	28	24	20	4	6	50	20	137
2017	University certificate or diploma below the bachelor's level	0	9	22	48	13	0	9	67	10	23
2017	Bachelor's degree	4	15	22	33	20	2	3	56	20	261
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	9	22	38	21	3	5	65	12	287
2014	Secondary or high school graduation certificate or equivalent or less	2	6	20	37	25	5	6	69	8	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	8	22	39	20	1	4	62	15	113
2014	University certificate or diploma below the bachelor's level	5	4	19	36	32	0	5	72	9	22
2014	Bachelor's degree	3	10	22	35	28	1	1	65	13	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	12	26	37	18	2	4	58	14	246
2011	Secondary or high school graduation certificate or equivalent or less	1	9	20	34	27	3	6	67	11	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	17	22	21	25	2	6	50	26	126
2011	University certificate or diploma below the bachelor's level	0	19	25	25	22	6	3	52	21	32
2011	Bachelor's degree	6	11	23	34	21	1	3	58	18	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	9	25	35	17	1	7	56	17	231
2008	Secondary or high school graduation certificate or equivalent or less	4	12	37	19	25	1	1	45	17	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	17	31	23	17	2	5	43	25	108
2008	University certificate or diploma below the bachelor's level	11	21	42	26	0	0	0	26	32	19
2008	Bachelor's degree	12	21	30	23	13	1	1	36	34	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	23	31	21	14	1	2	36	33	193

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	13	29	18	21	0	6	42	27	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	24	29	17	13	1	4	32	38	137
2017	University certificate or diploma below the bachelor's level	13	25	29	21	13	0	0	33	38	24
2017	Bachelor's degree	11	23	32	22	9	1	2	32	35	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	18	38	20	7	2	3	29	30	287
2014	Secondary or high school graduation certificate or equivalent or less	9	24	36	16	10	1	4	27	34	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	21	27	24	7	0	1	31	42	114
2014	University certificate or diploma below the bachelor's level	22	28	28	22	0	0	0	22	50	22
2014	Bachelor's degree	13	27	35	13	9	0	2	22	42	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	28	32	16	5	1	2	22	46	246
2011	Secondary or high school graduation certificate or equivalent or less	13	26	23	17	11	3	7	32	43	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	28	27	11	10	0	5	22	50	125
2011	University certificate or diploma below the bachelor's level	25	25	31	6	9	0	3	16	52	32
2011	Bachelor's degree	21	24	29	15	9	0	2	25	46	234
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	27	27	17	8	0	3	26	46	233
2008	Secondary or high school graduation certificate or equivalent or less	10	21	34	15	15	3	3	31	33	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	25	27	16	8	1	6	26	46	109
2008	University certificate or diploma below the bachelor's level	42	37	21	0	0	0	0	0	79	19
2008	Bachelor's degree	20	27	23	20	8	1	1	28	48	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	25	26	19	9	1	2	28	45	193

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	8	24	34	25	2	2	63	11	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	13	32	32	19	1	1	52	15	135
2017	University certificate or diploma below the bachelor's level	8	17	33	29	8	0	4	39	26	24
2017	Bachelor's degree	3	13	34	32	15	0	2	48	17	261
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	14	38	30	12	1	2	44	17	286
2014	Secondary or high school graduation certificate or equivalent or less	4	11	34	25	23	2	2	50	15	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	16	31	24	16	2	1	41	27	113
2014	University certificate or diploma below the bachelor's level	5	9	28	54	5	0	0	58	14	22
2014	Bachelor's degree	4	14	34	31	16	0	0	47	18	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	14	36	32	9	0	1	42	22	245
2011	Secondary or high school graduation certificate or equivalent or less	1	17	28	28	17	3	6	49	21	69
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	29	23	14	0	5	39	30	126
2011	University certificate or diploma below the bachelor's level	9	9	25	31	16	6	3	52	21	32
2011	Bachelor's degree	9	13	28	33	15	0	2	49	23	234
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	15	37	26	10	0	3	37	25	231
2008	Secondary or high school graduation certificate or equivalent or less	4	15	35	31	12	0	3	44	20	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	14	25	32	14	0	4	48	27	109
2008	University certificate or diploma below the bachelor's level	26	21	32	16	5	0	0	21	47	19
2008	Bachelor's degree	9	15	35	30	9	1	1	40	24	185
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	22	35	25	10	1	2	36	28	192

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	11	21	17	31	1	7	53	24	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	14	24	26	19	2	2	47	28	136
2017	University certificate or diploma below the bachelor's level	17	30	30	4	9	0	9	14	52	23
2017	Bachelor's degree	14	16	32	25	11	1	2	36	31	264
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	26	28	11	1	3	41	32	288
2014	Secondary or high school graduation certificate or equivalent or less	6	20	28	16	21	1	8	42	28	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	18	26	24	10	1	3	35	38	114
2014	University certificate or diploma below the bachelor's level	14	8	56	18	5	0	0	22	22	22
2014	Bachelor's degree	10	19	27	28	13	1	2	42	30	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	18	28	29	8	2	3	38	32	247
2011	Secondary or high school graduation certificate or equivalent or less	7	24	17	21	17	3	10	44	36	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	29	26	17	13	0	3	31	42	126
2011	University certificate or diploma below the bachelor's level	9	19	28	22	19	0	3	42	29	32
2011	Bachelor's degree	9	17	30	29	11	1	3	41	27	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	19	30	25	9	1	4	35	32	232
2008	Secondary or high school graduation certificate or equivalent or less	7	26	24	22	16	0	4	40	35	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	22	31	21	12	1	4	35	33	108
2008	University certificate or diploma below the bachelor's level	11	47	32	11	0	0	0	11	58	19
2008	Bachelor's degree	18	20	22	25	12	2	2	38	40	185
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	19	35	21	11	0	2	32	33	193

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	7	22	15	35	4	11	58	16	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	15	20	27	24	3	5	56	22	137
2017	University certificate or diploma below the bachelor's level	9	22	22	22	9	4	13	37	37	23
2017	Bachelor's degree	5	13	26	36	15	2	3	53	19	264
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	13	28	26	19	4	5	50	19	288
2014	Secondary or high school graduation certificate or equivalent or less	4	2	17	32	35	2	9	75	6	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	4	25	35	25	2	4	64	9	114
2014	University certificate or diploma below the bachelor's level	5	9	36	27	19	0	5	48	15	22
2014	Bachelor's degree	2	5	22	35	30	1	5	69	7	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	6	20	43	22	3	5	70	9	247
2011	Secondary or high school graduation certificate or equivalent or less	4	10	19	25	23	6	13	59	18	69
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	9	20	32	25	4	7	64	13	126
2011	University certificate or diploma below the bachelor's level	3	16	10	39	26	3	3	69	21	31
2011	Bachelor's degree	2	5	22	39	24	1	6	69	7	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	7	24	37	23	1	6	64	10	231
2008	Secondary or high school graduation certificate or equivalent or less	1	13	33	25	19	3	4	48	16	67
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	17	29	21	1	3	52	30	109
2008	University certificate or diploma below the bachelor's level	11	21	26	37	5	0	0	42	32	19
2008	Bachelor's degree	10	10	31	25	17	3	4	45	22	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	17	28	28	12	2	6	44	25	193

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	18	25	17	23	2	7	45	27	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	17	33	22	8	6	4	33	30	137
2017	University certificate or diploma below the bachelor's level	21	25	29	13	8	0	4	22	48	24
2017	Bachelor's degree	11	20	36	19	11	1	1	31	32	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	16	34	24	11	3	4	38	25	289
2014	Secondary or high school graduation certificate or equivalent or less	13	9	36	16	17	7	2	37	24	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	18	35	22	11	2	3	35	29	114
2014	University certificate or diploma below the bachelor's level	5	31	46	9	4	0	5	14	38	22
2014	Bachelor's degree	12	21	33	24	9	0	1	34	33	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	25	33	20	6	1	4	27	38	247

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	16	4	7	1	0	1	88	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	22	7	8	2	0	4	83	11	137
2017	University certificate or diploma below the bachelor's level	76	12	8	4	0	0	0	88	4	25
2017	Bachelor's degree	72	14	4	4	3	0	1	88	8	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	14	7	5	3	0	3	84	8	290
2014	Secondary or high school graduation certificate or equivalent or less	84	9	3	2	0	2	0	95	2	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	24	11	4	1	0	0	84	5	114
2014	University certificate or diploma below the bachelor's level	63	14	14	0	9	0	0	77	9	22
2014	Bachelor's degree	73	11	4	5	5	0	1	85	11	210
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	13	5	7	4	0	3	84	11	247
2011	Secondary or high school graduation certificate or equivalent or less	73	9	9	4	3	0	3	84	7	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	17	10	6	3	0	2	81	9	126
2011	University certificate or diploma below the bachelor's level	75	3	6	6	9	0	0	78	16	32
2011	Bachelor's degree	60	17	8	6	6	0	3	79	12	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	14	7	4	5	0	3	83	9	233
2008	Secondary or high school graduation certificate or equivalent or less	63	16	10	3	4	0	3	82	8	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	20	8	9	8	0	0	74	18	108
2008	University certificate or diploma below the bachelor's level	58	26	0	5	11	0	0	84	16	19
2008	Bachelor's degree	60	13	6	5	8	1	6	80	14	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	14	7	4	9	1	5	79	14	193

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	23	10	6	5	6	9	76	13	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	31	17	8	9	7	2	62	19	137
2017	University certificate or diploma below the bachelor's level	40	28	12	8	4	4	4	74	13	25
2017	Bachelor's degree	26	34	16	9	8	4	3	65	18	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	40	14	12	7	4	2	66	19	291
2014	Secondary or high school graduation certificate or equivalent or less	39	23	22	11	5	0	0	62	16	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	13	13	7	2	0	66	21	114
2014	University certificate or diploma below the bachelor's level	36	18	5	14	19	0	9	59	36	22
2014	Bachelor's degree	27	25	17	14	11	3	4	56	26	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	35	16	10	9	3	1	62	21	247

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	28	4	6	2	1	1	88	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	30	10	7	8	0	1	74	15	137
2017	University certificate or diploma below the bachelor's level	64	20	8	4	0	4	0	87	4	25
2017	Bachelor's degree	40	30	10	12	7	0	0	71	19	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	32	6	11	6	1	1	78	16	291
2014	Secondary or high school graduation certificate or equivalent or less	43	30	7	13	7	0	0	73	20	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	7	13	8	0	0	72	21	114
2014	University certificate or diploma below the bachelor's level	54	19	14	5	9	0	0	72	14	22
2014	Bachelor's degree	38	31	11	12	7	1	0	70	19	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	28	14	12	9	0	0	65	21	247

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	28	16	0	2	1	0	82	2	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	37	12	6	7	1	1	75	13	137
2017	University certificate or diploma below the bachelor's level	40	24	12	12	4	8	0	70	17	25
2017	Bachelor's degree	32	38	15	9	6	0	0	70	15	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	12	10	3	2	1	75	14	290
2014	Secondary or high school graduation certificate or equivalent or less	37	38	9	14	0	2	0	76	15	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	39	17	7	4	0	0	73	10	114
2014	University certificate or diploma below the bachelor's level	27	41	14	9	9	0	0	68	19	22
2014	Bachelor's degree	32	41	14	10	3	0	0	73	13	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	12	15	5	1	1	67	21	247
2011	Secondary or high school graduation certificate or equivalent or less	49	29	11	4	4	3	0	79	9	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	10	10	6	2	1	74	16	126
2011	University certificate or diploma below the bachelor's level	41	41	9	3	3	3	0	84	6	32
2011	Bachelor's degree	31	42	11	11	4	1	0	74	15	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	13	13	4	0	0	70	18	232
2008	Secondary or high school graduation certificate or equivalent or less	46	29	10	7	4	3	0	77	12	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	35	12	6	7	4	2	73	15	109
2008	University certificate or diploma below the bachelor's level	26	37	0	32	5	0	0	63	37	19
2008	Bachelor's degree	39	32	10	13	3	3	0	73	17	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	38	12	8	8	2	0	72	16	191

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	18	12	12	1	19	1	68	17	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	26	15	12	4	11	1	66	18	136
2017	University certificate or diploma below the bachelor's level	40	28	8	4	4	16	0	81	10	25
2017	Bachelor's degree	32	27	13	11	10	7	1	64	22	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	32	13	8	5	9	1	71	14	291
2014	Secondary or high school graduation certificate or equivalent or less	34	22	15	14	2	13	0	65	19	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	28	16	6	8	6	0	68	15	114
2014	University certificate or diploma below the bachelor's level	31	36	9	14	9	0	0	68	23	22
2014	Bachelor's degree	34	30	11	12	5	8	1	70	19	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	31	13	11	8	6	1	65	20	247
2011	Secondary or high school graduation certificate or equivalent or less	44	20	13	3	4	10	6	76	8	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	30	10	6	10	7	1	71	18	124
2011	University certificate or diploma below the bachelor's level	44	28	13	3	6	6	0	77	10	32
2011	Bachelor's degree	36	28	11	9	4	11	1	73	14	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	27	16	10	6	6	0	66	17	233
2008	Secondary or high school graduation certificate or equivalent or less	46	18	15	4	6	12	0	72	12	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	25	17	4	6	11	2	68	12	109
2008	University certificate or diploma below the bachelor's level	39	17	11	22	6	6	0	59	29	18
2008	Bachelor's degree	42	24	11	8	5	9	1	73	15	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	31	11	7	7	7	1	72	16	190

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	19	15	12	4	20	4	60	21	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	20	22	15	14	10	2	42	33	135
2017	University certificate or diploma below the bachelor's level	28	20	8	20	12	8	4	54	36	25
2017	Bachelor's degree	13	21	17	18	15	14	2	41	40	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	22	17	17	12	17	2	44	35	290
2014	Secondary or high school graduation certificate or equivalent or less	16	19	32	15	8	9	0	39	26	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	22	15	17	19	12	0	43	40	113
2014	University certificate or diploma below the bachelor's level	27	27	9	14	23	0	0	54	37	22
2014	Bachelor's degree	9	20	14	27	18	10	2	33	52	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	19	20	17	18	11	1	36	40	247

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	23	10	4	1	0	85	5	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	32	9	7	4	1	79	12	136
2017	University certificate or diploma below the bachelor's level	52	40	4	4	0	0	92	4	25
2017	Bachelor's degree	43	38	7	9	3	0	81	11	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	42	7	6	4	0	84	10	290
2014	Secondary or high school graduation certificate or equivalent or less	53	32	4	7	4	0	85	11	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	35	9	6	6	0	79	12	114
2014	University certificate or diploma below the bachelor's level	44	37	9	0	9	0	81	9	22
2014	Bachelor's degree	41	37	9	11	1	0	78	13	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	10	9	5	0	77	14	247

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	24	11	2	6	0	0	81	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	39	8	4	4	1	0	84	8	137
2017	University certificate or diploma below the bachelor's level	48	40	4	4	4	0	0	88	8	25
2017	Bachelor's degree	44	34	6	9	5	1	1	79	14	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	36	12	7	3	1	1	78	10	291
2014	Secondary or high school graduation certificate or equivalent or less	48	36	13	3	0	0	0	84	3	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	27	12	7	7	0	0	74	14	114
2014	University certificate or diploma below the bachelor's level	50	18	9	9	9	0	5	71	19	22
2014	Bachelor's degree	39	36	9	11	5	0	0	76	15	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	34	10	12	7	0	0	72	18	246
2011	Secondary or high school graduation certificate or equivalent or less	48	30	7	6	9	0	0	78	14	69
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	33	10	12	13	0	1	65	25	126
2011	University certificate or diploma below the bachelor's level	47	28	9	9	6	0	0	75	16	32
2011	Bachelor's degree	33	35	12	14	7	0	0	68	20	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	35	14	12	6	0	1	68	18	234
2008	Secondary or high school graduation certificate or equivalent or less	49	28	6	12	4	0	1	78	16	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	33	12	15	6	1	0	66	21	108
2008	University certificate or diploma below the bachelor's level	26	26	11	26	5	0	5	56	33	19
2008	Bachelor's degree	29	35	12	13	9	1	1	65	22	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	31	15	13	9	1	1	62	22	192

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	23	11	5	4	0	1	81	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	29	6	7	3	3	1	83	11	136
2017	University certificate or diploma below the bachelor's level	44	44	4	8	0	0	0	88	8	25
2017	Bachelor's degree	51	26	8	6	4	3	1	81	11	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	30	9	5	2	1	2	83	7	290
2014	Secondary or high school graduation certificate or equivalent or less	51	23	14	7	0	2	2	77	8	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	24	10	4	8	0	0	78	12	114
2014	University certificate or diploma below the bachelor's level	50	31	9	0	9	0	0	81	9	22
2014	Bachelor's degree	51	32	5	8	4	1	0	84	12	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	11	8	8	0	1	73	16	247
2011	Secondary or high school graduation certificate or equivalent or less	54	20	13	4	6	1	1	76	10	69
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	29	9	11	7	3	2	72	19	126
2011	University certificate or diploma below the bachelor's level	53	25	13	3	6	0	0	78	9	32
2011	Bachelor's degree	40	37	8	8	4	2	1	79	12	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	31	12	6	7	2	1	74	14	233
2008	Secondary or high school graduation certificate or equivalent or less	49	28	9	9	1	3	1	80	11	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	26	16	10	6	4	2	67	17	108
2008	University certificate or diploma below the bachelor's level	37	26	5	16	11	5	0	67	28	19
2008	Bachelor's degree	41	27	15	6	8	3	0	70	14	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	29	15	10	6	2	1	68	17	191

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	29	7	4	5	1	1	84	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	26	10	6	5	1	0	78	11	136
2017	University certificate or diploma below the bachelor's level	40	36	16	4	4	0	0	76	8	25
2017	Bachelor's degree	47	31	7	6	6	1	2	80	12	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	33	8	6	3	0	1	83	9	290
2014	Secondary or high school graduation certificate or equivalent or less	46	36	5	7	2	0	4	85	10	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	32	8	4	7	0	0	81	11	114
2014	University certificate or diploma below the bachelor's level	58	14	14	0	9	0	5	76	10	22
2014	Bachelor's degree	50	30	8	8	4	0	0	80	13	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	31	12	12	5	0	0	72	16	247
2011	Secondary or high school graduation certificate or equivalent or less	46	27	11	11	4	0	0	73	16	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	25	11	15	10	1	0	63	26	126
2011	University certificate or diploma below the bachelor's level	44	31	9	9	6	0	0	75	16	32
2011	Bachelor's degree	42	31	10	12	4	0	1	74	16	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	11	11	7	0	0	71	18	232
2008	Secondary or high school graduation certificate or equivalent or less	46	25	13	9	4	1	1	73	14	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	27	14	14	8	0	0	64	22	107
2008	University certificate or diploma below the bachelor's level	42	16	5	21	16	0	0	58	37	19
2008	Bachelor's degree	37	32	11	11	8	1	1	70	18	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	33	12	13	7	0	1	68	20	191

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	12	7	2	0	0	1	90	2	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	15	4	6	1	0	4	89	8	137
2017	University certificate or diploma below the bachelor's level	87	13	0	0	0	0	0	100	0	24
2017	Bachelor's degree	79	12	4	1	1	0	3	93	2	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	13	3	2	1	0	5	94	3	291
2014	Secondary or high school graduation certificate or equivalent or less	86	11	0	4	0	0	0	96	4	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	15	5	3	2	0	1	90	4	114
2014	University certificate or diploma below the bachelor's level	77	5	5	9	0	0	5	85	10	22
2014	Bachelor's degree	86	8	2	2	0	0	1	95	3	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	12	3	5	2	1	3	90	7	247
2011	Secondary or high school graduation certificate or equivalent or less	83	4	9	0	3	0	1	88	3	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	15	7	3	3	0	2	86	6	126
2011	University certificate or diploma below the bachelor's level	84	6	3	0	6	0	0	90	6	31
2011	Bachelor's degree	80	8	4	3	2	0	3	91	5	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	13	6	3	3	1	4	88	6	234
2008	Secondary or high school graduation certificate or equivalent or less	74	10	7	3	1	0	4	88	5	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	12	6	3	6	0	2	84	9	109
2008	University certificate or diploma below the bachelor's level	74	5	11	11	0	0	0	79	11	19
2008	Bachelor's degree	74	11	4	4	2	1	5	89	7	185
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	7	3	3	3	1	3	92	5	191

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	18	4	10	1	5	10	83	13	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	20	11	4	7	4	6	76	12	137
2017	University certificate or diploma below the bachelor's level	44	36	4	0	12	4	0	83	13	25
2017	Bachelor's degree	46	28	8	8	5	2	3	77	14	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	27	7	7	4	2	3	81	12	290
2014	Secondary or high school graduation certificate or equivalent or less	60	18	6	6	7	0	4	81	13	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	20	11	5	15	2	5	67	22	114
2014	University certificate or diploma below the bachelor's level	50	31	5	0	9	0	5	85	10	22
2014	Bachelor's degree	60	15	7	8	7	1	2	77	15	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	23	8	8	7	2	2	76	16	247
2011	Secondary or high school graduation certificate or equivalent or less	53	20	9	6	11	0	1	74	17	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	25	7	11	10	3	2	71	22	126
2011	University certificate or diploma below the bachelor's level	41	44	3	3	0	3	6	93	3	32
2011	Bachelor's degree	49	26	12	6	4	1	2	78	10	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	25	8	7	6	1	3	78	14	234

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	16	6	1	6	3	0	86	7	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	18	6	6	4	2	1	84	10	137
2017	University certificate or diploma below the bachelor's level	64	20	8	4	4	0	0	84	8	25
2017	Bachelor's degree	54	24	10	7	4	0	1	78	11	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	28	6	4	4	0	1	86	8	290

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	18	8	1	5	1	0	85	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	18	7	4	2	4	0	85	7	136
2017	University certificate or diploma below the bachelor's level	60	24	12	0	4	0	0	84	4	25
2017	Bachelor's degree	55	26	7	6	4	1	1	83	11	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	22	12	5	3	1	1	79	8	289

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	18	10	2	5	0	0	83	7	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	28	1	7	4	1	1	87	12	137
2017	University certificate or diploma below the bachelor's level	52	32	12	0	4	0	0	84	4	25
2017	Bachelor's degree	50	26	11	5	6	0	1	77	11	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	30	10	7	4	0	1	79	11	290
2014	Secondary or high school graduation certificate or equivalent or less	65	15	15	2	4	0	0	79	6	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	23	11	7	7	0	0	75	14	114
2014	University certificate or diploma below the bachelor's level	55	27	9	5	5	0	0	81	9	22
2014	Bachelor's degree	49	32	7	9	3	0	0	81	12	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	31	9	9	7	0	0	74	16	247

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Bachelor's degree	40	28	20	7	4	0	2	69	11	45
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	41	12	7	4	0	1	77	11	66
2014	Bachelor's degree	28	35	12	12	6	3	3	67	20	34
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	12	6	5	0	6	75	12	53

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	28	11	11	2	6	0	74	14	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	33	17	17	5	4	0	60	23	136
2017	University certificate or diploma below the bachelor's level	32	32	24	0	12	0	0	64	12	25
2017	Bachelor's degree	22	30	18	15	10	4	0	55	26	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	41	17	11	6	5	0	64	18	289
2014	Secondary or high school graduation certificate or equivalent or less	35	28	15	13	2	7	0	69	15	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	35	14	16	9	2	0	61	25	114
2014	University certificate or diploma below the bachelor's level	23	35	19	14	9	0	0	58	23	22
2014	Bachelor's degree	16	34	20	18	7	5	0	53	26	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	29	22	19	7	4	0	51	27	247
2011	Secondary or high school graduation certificate or equivalent or less	33	31	19	6	0	10	1	73	6	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	28	24	7	9	6	1	58	17	126
2011	University certificate or diploma below the bachelor's level	31	34	19	9	3	3	0	68	13	32
2011	Bachelor's degree	22	30	22	12	8	6	0	56	21	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	28	20	12	8	9	1	56	22	234

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	29	18	7	4	3	0	70	11	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	27	21	16	6	1	0	57	22	137
2017	University certificate or diploma below the bachelor's level	24	40	20	12	4	0	0	64	16	25
2017	Bachelor's degree	22	33	19	16	9	1	0	55	25	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	44	17	8	9	3	0	64	18	289
2014	Secondary or high school graduation certificate or equivalent or less	34	32	20	13	0	2	0	67	13	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	28	22	18	9	0	0	52	27	114
2014	University certificate or diploma below the bachelor's level	36	41	5	9	9	0	0	77	19	22
2014	Bachelor's degree	16	38	22	18	6	0	0	54	24	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	33	22	15	10	0	0	52	26	247
2011	Secondary or high school graduation certificate or equivalent or less	40	27	19	6	4	4	0	70	10	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	14	12	10	2	0	63	23	125
2011	University certificate or diploma below the bachelor's level	41	28	19	3	6	3	0	71	10	32
2011	Bachelor's degree	21	32	18	18	11	0	0	53	29	234
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	20	13	10	3	1	55	24	234
2008	Secondary or high school graduation certificate or equivalent or less	31	26	21	12	6	3	1	60	18	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	34	21	14	7	1	1	57	22	108
2008	University certificate or diploma below the bachelor's level	11	47	26	5	11	0	0	58	16	19
2008	Bachelor's degree	18	37	16	15	11	4	0	57	27	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	29	18	14	17	3	0	50	31	192

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	32	19	7	1	11	0	69	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	28	18	12	10	7	1	56	24	137
2017	University certificate or diploma below the bachelor's level	20	44	24	12	0	0	0	64	12	25
2017	Bachelor's degree	15	32	20	18	10	5	0	50	30	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	39	20	15	7	5	0	56	23	289
2014	Secondary or high school graduation certificate or equivalent or less	21	34	25	12	0	7	0	60	13	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	25	24	19	12	1	1	44	32	114
2014	University certificate or diploma below the bachelor's level	31	36	19	9	5	0	0	68	14	22
2014	Bachelor's degree	9	37	23	18	8	5	0	49	27	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	31	23	21	9	3	0	45	31	247
2011	Secondary or high school graduation certificate or equivalent or less	25	36	16	12	4	7	0	66	17	69
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	33	17	17	10	5	1	52	29	126
2011	University certificate or diploma below the bachelor's level	28	34	25	6	3	3	0	64	10	32
2011	Bachelor's degree	11	34	17	22	11	3	0	47	35	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	39	21	13	10	4	0	54	24	233
2008	Secondary or high school graduation certificate or equivalent or less	16	31	19	18	9	7	0	51	29	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	30	26	17	12	4	0	43	30	109
2008	University certificate or diploma below the bachelor's level	5	42	5	37	11	0	0	47	47	19
2008	Bachelor's degree	10	35	15	19	15	5	0	48	36	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	30	18	22	14	6	1	42	39	190

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	31	26	5	0	4	0	68	5	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	25	21	13	8	4	0	56	22	137
2017	University certificate or diploma below the bachelor's level	36	36	12	12	4	0	0	72	16	25
2017	Bachelor's degree	26	29	18	11	12	4	0	57	24	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	34	15	13	6	5	0	63	21	290
2014	Secondary or high school graduation certificate or equivalent or less	25	46	18	7	2	2	0	72	9	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	39	21	9	8	4	0	61	17	114
2014	University certificate or diploma below the bachelor's level	40	28	19	5	9	0	0	68	14	22
2014	Bachelor's degree	22	34	16	17	9	2	0	57	27	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	28	21	12	12	3	0	54	25	247
2011	Secondary or high school graduation certificate or equivalent or less	31	36	14	13	3	3	0	69	16	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	19	16	8	4	0	55	25	126
2011	University certificate or diploma below the bachelor's level	34	34	19	3	9	0	0	69	13	32
2011	Bachelor's degree	20	29	13	19	11	8	0	53	33	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	35	18	13	7	5	0	59	22	232
2008	Secondary or high school graduation certificate or equivalent or less	21	35	16	16	4	7	0	60	22	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	19	18	7	7	0	51	28	109
2008	University certificate or diploma below the bachelor's level	21	32	21	5	16	5	0	56	22	19
2008	Bachelor's degree	16	38	11	13	14	8	0	59	29	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	34	18	13	14	8	1	51	29	191

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	34	13	12	1	6	72	14	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	29	22	10	13	1	56	22	136
2017	University certificate or diploma below the bachelor's level	12	48	24	8	4	4	63	13	25
2017	Bachelor's degree	19	37	17	16	10	1	57	27	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	36	18	14	5	4	62	20	290
2014	Secondary or high school graduation certificate or equivalent or less	25	37	20	13	2	3	64	15	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	42	15	13	12	0	59	26	114
2014	University certificate or diploma below the bachelor's level	26	37	9	19	9	0	63	28	22
2014	Bachelor's degree	15	32	19	23	10	1	48	34	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	19	24	10	1	46	34	247
2011	Secondary or high school graduation certificate or equivalent or less	27	37	19	11	4	1	65	16	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	37	18	17	14	1	50	32	126
2011	University certificate or diploma below the bachelor's level	28	47	9	6	9	0	75	16	32
2011	Bachelor's degree	11	34	18	23	12	1	46	36	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	39	15	20	11	3	53	32	233
2008	Secondary or high school graduation certificate or equivalent or less	22	29	15	21	12	1	52	33	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	33	19	25	11	0	45	36	109
2008	University certificate or diploma below the bachelor's level	11	32	5	42	11	0	42	53	19
2008	Bachelor's degree	12	29	15	26	16	2	42	43	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	28	17	26	17	1	39	44	193

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	29	8	2	1	1	88	4	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	37	13	4	1	1	82	5	137
2017	University certificate or diploma below the bachelor's level	52	40	4	4	0	0	92	4	25
2017	Bachelor's degree	36	44	12	6	2	0	80	8	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	37	10	6	1	0	83	7	291
2014	Secondary or high school graduation certificate or equivalent or less	58	25	13	0	0	4	87	0	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	40	8	2	3	0	88	4	114
2014	University certificate or diploma below the bachelor's level	55	27	19	0	0	0	81	0	22
2014	Bachelor's degree	39	40	11	8	1	1	80	9	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	35	13	8	5	1	74	13	247
2011	Secondary or high school graduation certificate or equivalent or less	51	36	10	1	1	0	87	3	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	38	9	9	5	1	78	14	126
2011	University certificate or diploma below the bachelor's level	69	16	6	9	0	0	84	9	32
2011	Bachelor's degree	34	39	14	6	5	2	74	11	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	38	11	9	5	0	75	13	234

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	25	4	2	1	4	1	92	4	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	42	8	2	0	2	1	89	2	137
2017	University certificate or diploma below the bachelor's level	56	36	4	4	0	0	0	92	4	25
2017	Bachelor's degree	52	34	10	1	1	1	0	87	3	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	36	6	1	1	1	0	92	2	291
2014	Secondary or high school graduation certificate or equivalent or less	40	39	9	2	0	6	4	88	2	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	41	5	3	2	3	0	90	5	114
2014	University certificate or diploma below the bachelor's level	50	41	9	0	0	0	0	91	0	22
2014	Bachelor's degree	53	34	9	3	1	1	0	87	4	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	38	4	5	1	1	0	90	6	247
2011	Secondary or high school graduation certificate or equivalent or less	59	23	10	1	0	6	1	88	2	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	38	6	2	3	3	0	89	5	126
2011	University certificate or diploma below the bachelor's level	69	25	3	3	0	0	0	94	3	32
2011	Bachelor's degree	48	34	10	4	2	3	0	84	6	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	35	8	4	1	1	0	86	6	233

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	34	5	1	2	4	0	91	4	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	29	10	7	3	4	2	79	10	137
2017	University certificate or diploma below the bachelor's level	56	36	4	4	0	0	0	92	4	25
2017	Bachelor's degree	43	36	10	5	3	2	0	81	8	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	35	9	4	2	1	1	84	6	286
2014	Secondary or high school graduation certificate or equivalent or less	50	33	7	0	5	3	2	87	5	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	30	9	4	2	1	0	85	6	114
2014	University certificate or diploma below the bachelor's level	59	36	5	0	0	0	0	95	0	22
2014	Bachelor's degree	53	33	7	2	2	1	0	88	5	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	38	9	6	3	2	1	81	10	247
2011	Secondary or high school graduation certificate or equivalent or less	46	32	12	4	1	1	3	82	6	68
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	30	10	5	7	3	1	77	12	126
2011	University certificate or diploma below the bachelor's level	63	12	13	0	6	6	0	80	7	32
2011	Bachelor's degree	42	34	9	9	3	2	1	79	12	233
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	35	8	7	6	3	1	77	14	232
2008	Secondary or high school graduation certificate or equivalent or less	46	32	7	9	4	0	1	79	13	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	34	13	7	6	2	4	73	14	109
2008	University certificate or diploma below the bachelor's level	47	32	21	0	0	0	0	79	0	19
2008	Bachelor's degree	38	34	14	6	6	1	1	73	13	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	30	9	7	9	2	1	74	16	192

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	25	13	5	2	8	1	77	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	31	18	8	2	7	1	70	11	137
2017	University certificate or diploma below the bachelor's level	44	36	12	4	0	4	0	83	4	25
2017	Bachelor's degree	28	35	17	11	4	4	0	66	16	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	29	17	10	1	2	1	70	12	289
2014	Secondary or high school graduation certificate or equivalent or less	29	41	14	5	1	7	2	77	7	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	22	4	5	4	2	67	9	114
2014	University certificate or diploma below the bachelor's level	50	31	5	9	0	5	0	85	10	22
2014	Bachelor's degree	32	37	14	11	3	2	0	71	15	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	33	19	9	5	0	1	67	14	247
2011	Secondary or high school graduation certificate or equivalent or less	29	34	19	11	1	6	0	67	14	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	29	19	10	9	8	4	58	21	126
2011	University certificate or diploma below the bachelor's level	44	19	22	0	3	12	0	71	4	32
2011	Bachelor's degree	18	37	20	14	5	5	1	59	20	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	37	21	11	6	3	0	60	18	233

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	17	16	11	8	10	5	59	22	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	28	19	11	14	9	3	50	28	137
2017	University certificate or diploma below the bachelor's level	24	28	16	20	4	8	0	57	26	25
2017	Bachelor's degree	21	19	21	17	15	5	1	43	35	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	25	19	16	12	7	2	50	30	290
2014	Secondary or high school graduation certificate or equivalent or less	25	24	18	13	9	12	0	55	25	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	25	16	14	13	10	2	51	31	114
2014	University certificate or diploma below the bachelor's level	23	27	22	5	19	5	0	52	24	22
2014	Bachelor's degree	19	24	14	16	18	8	2	48	37	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	22	19	17	13	8	1	46	33	247
2011	Secondary or high school graduation certificate or equivalent or less	24	24	23	6	7	14	1	58	15	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	26	10	15	14	2	40	30	125
2011	University certificate or diploma below the bachelor's level	35	16	16	13	3	16	0	62	19	31
2011	Bachelor's degree	14	22	19	15	10	15	6	46	31	234
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	19	22	14	10	14	4	44	30	233

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	13	11	5	4	1	2	80	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	28	15	5	1	1	4	78	7	137
2017	University certificate or diploma below the bachelor's level	56	28	12	0	4	0	0	84	4	25
2017	Bachelor's degree	66	17	7	6	2	0	2	85	8	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	22	8	5	2	1	5	85	7	291
2014	Secondary or high school graduation certificate or equivalent or less	58	28	9	1	0	2	2	89	2	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	26	10	4	0	2	2	86	4	114
2014	University certificate or diploma below the bachelor's level	45	27	14	5	5	0	5	76	10	22
2014	Bachelor's degree	62	23	6	5	2	0	1	86	8	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	16	12	7	2	1	3	79	9	247

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	16	5	0	1	4	1	93	1	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	23	5	4	0	1	2	91	4	137
2017	University certificate or diploma below the bachelor's level	64	32	4	0	0	0	0	96	0	25
2017	Bachelor's degree	70	19	4	2	1	3	1	93	3	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	18	5	4	0	3	3	91	4	290
2014	Secondary or high school graduation certificate or equivalent or less	76	14	5	3	0	0	2	91	3	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	17	8	0	0	2	1	92	0	114
2014	University certificate or diploma below the bachelor's level	69	18	5	0	5	0	5	90	5	22
2014	Bachelor's degree	71	18	5	2	1	2	0	92	3	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	20	6	4	1	1	2	89	5	247
2011	Secondary or high school graduation certificate or equivalent or less	81	6	4	0	0	3	6	95	0	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	23	10	2	1	0	1	88	2	125
2011	University certificate or diploma below the bachelor's level	75	13	6	0	0	6	0	93	0	32
2011	Bachelor's degree	69	18	4	4	1	1	3	90	6	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	19	7	3	2	1	3	88	5	231
2008	Secondary or high school graduation certificate or equivalent or less	74	19	6	1	0	0	0	93	1	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	20	11	2	1	0	3	86	3	108
2008	University certificate or diploma below the bachelor's level	58	37	0	0	5	0	0	95	5	19
2008	Bachelor's degree	68	18	6	4	2	1	1	88	6	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	22	7	3	4	1	2	86	7	193

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	23	11	5	2	4	1	81	8	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	29	12	7	4	2	1	77	11	137
2017	University certificate or diploma below the bachelor's level	48	32	8	12	0	0	0	80	12	25
2017	Bachelor's degree	40	33	12	9	5	0	0	73	14	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	9	8	6	1	0	76	14	290
2014	Secondary or high school graduation certificate or equivalent or less	46	38	6	5	0	4	2	89	5	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	28	9	9	9	1	0	73	18	114
2014	University certificate or diploma below the bachelor's level	54	23	5	5	14	0	0	77	19	22
2014	Bachelor's degree	37	30	13	11	8	1	0	68	19	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35	13	14	11	0	0	62	25	247
2011	Secondary or high school graduation certificate or equivalent or less	51	19	10	6	4	9	1	78	11	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	13	10	9	2	0	67	19	126
2011	University certificate or diploma below the bachelor's level	59	19	0	9	9	3	0	81	19	32
2011	Bachelor's degree	33	35	14	9	8	0	0	69	17	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	35	12	12	10	0	0	65	22	231
2008	Secondary or high school graduation certificate or equivalent or less	38	34	13	7	6	1	0	73	13	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	39	14	6	9	1	0	70	16	109
2008	University certificate or diploma below the bachelor's level	16	53	5	16	5	5	0	72	22	19
2008	Bachelor's degree	25	36	15	15	9	1	0	60	25	183
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	34	18	14	11	0	0	57	24	192

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	19	11	18	12	6	5	54	34	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	18	23	18	17	2	1	41	36	137
2017	University certificate or diploma below the bachelor's level	12	32	28	24	4	0	0	44	28	25
2017	Bachelor's degree	25	27	14	15	17	1	1	53	33	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	31	14	15	18	2	4	50	35	289
2014	Secondary or high school graduation certificate or equivalent or less	30	23	15	11	9	4	9	60	23	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	23	20	17	20	3	3	39	39	114
2014	University certificate or diploma below the bachelor's level	26	14	23	19	9	0	9	44	31	22
2014	Bachelor's degree	20	26	16	16	20	0	2	47	37	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	19	14	21	25	2	3	36	49	247
2011	Secondary or high school graduation certificate or equivalent or less	14	14	19	24	16	3	10	33	46	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	26	15	19	26	0	2	39	46	126
2011	University certificate or diploma below the bachelor's level	22	25	13	22	13	3	3	50	37	32
2011	Bachelor's degree	18	27	17	17	17	2	3	48	35	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	25	14	19	21	3	4	41	44	230
2008	Secondary or high school graduation certificate or equivalent or less	12	25	19	16	24	3	1	38	42	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	27	17	18	20	4	3	41	41	109
2008	University certificate or diploma below the bachelor's level	0	53	26	11	5	0	5	56	17	19
2008	Bachelor's degree	19	40	10	14	16	1	1	60	30	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	32	13	13	24	1	3	48	38	193

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	29	14	6	2	5	0	76	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	36	21	9	3	7	1	64	13	136
2017	University certificate or diploma below the bachelor's level	28	48	20	4	0	0	0	76	4	25
2017	Bachelor's degree	24	41	19	9	6	1	0	66	14	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	41	17	11	4	3	1	67	15	288

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	18	7	4	4	5	0	85	8	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	26	15	1	1	5	1	81	2	137
2017	University certificate or diploma below the bachelor's level	64	24	8	0	0	4	0	92	0	25
2017	Bachelor's degree	47	32	12	4	2	2	0	81	6	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	38	13	3	1	4	1	82	5	289
2014	Secondary or high school graduation certificate or equivalent or less	64	19	11	2	2	0	2	85	4	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	28	11	1	3	1	0	86	4	114
2014	University certificate or diploma below the bachelor's level	55	36	5	0	0	5	0	95	0	22
2014	Bachelor's degree	52	34	7	3	1	2	0	89	4	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	34	13	5	2	4	0	79	7	246

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	27	5	1	2	4	0	91	4	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	39	10	4	1	0	0	84	6	137
2017	University certificate or diploma below the bachelor's level	52	44	0	0	0	4	0	100	0	25
2017	Bachelor's degree	39	40	12	4	3	1	0	80	8	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	39	11	5	1	2	1	83	6	290
2014	Secondary or high school graduation certificate or equivalent or less	59	20	7	7	2	5	0	83	9	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	32	11	2	3	1	0	85	4	114
2014	University certificate or diploma below the bachelor's level	50	31	14	5	0	0	0	81	5	22
2014	Bachelor's degree	45	38	7	8	1	0	0	84	9	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	32	12	8	4	1	0	75	12	247
2011	Secondary or high school graduation certificate or equivalent or less	43	40	10	3	1	3	0	85	4	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	28	14	7	4	2	2	74	12	124
2011	University certificate or diploma below the bachelor's level	59	25	9	0	3	3	0	87	3	32
2011	Bachelor's degree	34	42	11	6	3	3	1	79	9	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	32	16	5	4	2	0	74	10	233

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	22	5	2	2	0	90	5	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	29	10	4	1	0	85	5	137
2017	University certificate or diploma below the bachelor's level	56	32	8	4	0	0	88	4	25
2017	Bachelor's degree	46	36	9	6	2	0	83	9	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	37	10	5	2	1	84	7	291
2014	Secondary or high school graduation certificate or equivalent or less	61	34	2	0	4	0	94	4	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	33	6	3	2	0	89	4	114
2014	University certificate or diploma below the bachelor's level	50	36	5	9	0	0	86	9	22
2014	Bachelor's degree	55	33	7	5	0	0	88	5	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	35	10	7	3	0	80	10	247
2011	Secondary or high school graduation certificate or equivalent or less	61	31	3	3	1	0	93	4	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	32	15	3	3	2	78	6	126
2011	University certificate or diploma below the bachelor's level	59	34	0	6	0	0	94	6	32
2011	Bachelor's degree	43	38	8	8	2	0	82	10	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	35	10	5	4	0	81	9	232
2008	Secondary or high school graduation certificate or equivalent or less	43	35	16	4	1	0	78	6	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	9	8	1	0	82	9	109
2008	University certificate or diploma below the bachelor's level	26	42	21	11	0	0	68	11	19
2008	Bachelor's degree	41	35	13	8	2	1	77	10	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	15	5	6	1	74	11	193

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	18	11	1	2	1	85	4	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	32	10	3	3	0	84	6	136
2017	University certificate or diploma below the bachelor's level	52	32	16	0	0	0	84	0	25
2017	Bachelor's degree	41	33	15	6	4	0	75	10	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	31	16	5	3	0	75	8	288
2014	Secondary or high school graduation certificate or equivalent or less	64	25	7	2	2	0	89	4	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	30	11	4	3	1	81	7	114
2014	University certificate or diploma below the bachelor's level	44	32	14	0	9	0	77	9	22
2014	Bachelor's degree	33	45	12	7	3	0	78	10	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	37	18	8	5	0	69	14	247
2011	Secondary or high school graduation certificate or equivalent or less	58	29	9	4	0	0	87	4	69
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	38	15	6	4	0	75	10	124
2011	University certificate or diploma below the bachelor's level	59	25	13	3	0	0	84	3	32
2011	Bachelor's degree	34	35	19	7	4	2	70	11	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	33	18	9	4	0	69	13	234

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	16	11	7	0	82	7	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	35	7	4	4	85	8	137
2017	University certificate or diploma below the bachelor's level	52	40	8	0	0	92	0	25
2017	Bachelor's degree	39	37	11	10	3	76	13	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	39	14	6	2	77	8	289
2014	Secondary or high school graduation certificate or equivalent or less	57	33	6	2	2	91	4	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	29	12	6	3	79	9	114
2014	University certificate or diploma below the bachelor's level	44	28	14	9	5	72	14	22
2014	Bachelor's degree	37	39	14	9	1	76	10	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	37	13	12	5	70	17	247
2011	Secondary or high school graduation certificate or equivalent or less	59	31	4	6	0	90	6	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	11	9	3	77	12	126
2011	University certificate or diploma below the bachelor's level	57	30	10	3	0	87	3	30
2011	Bachelor's degree	34	36	14	10	5	71	15	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	15	8	5	72	13	234
2008	Secondary or high school graduation certificate or equivalent or less	49	35	9	6	1	84	7	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	49	9	6	2	83	7	109
2008	University certificate or diploma below the bachelor's level	37	53	11	0	0	89	0	19
2008	Bachelor's degree	36	35	12	11	6	71	17	185
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	34	12	11	8	69	19	191

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	17	11	6	5	5	1	77	12	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	25	15	7	6	4	1	70	14	136
2017	University certificate or diploma below the bachelor's level	36	32	20	8	0	4	0	71	8	25
2017	Bachelor's degree	31	31	15	12	8	3	1	64	21	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	27	16	11	6	3	2	66	17	290
2014	Secondary or high school graduation certificate or equivalent or less	54	23	7	11	2	3	0	80	13	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	24	15	9	6	2	0	70	15	114
2014	University certificate or diploma below the bachelor's level	40	23	28	5	0	5	0	66	5	22
2014	Bachelor's degree	35	32	14	12	5	1	0	68	17	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	28	19	14	7	3	1	59	22	247
2011	Secondary or high school graduation certificate or equivalent or less	48	28	7	12	3	3	0	78	15	69
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	30	20	7	8	3	1	63	16	125
2011	University certificate or diploma below the bachelor's level	37	38	9	9	3	3	0	77	13	32
2011	Bachelor's degree	32	29	15	11	8	3	0	64	20	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	26	17	13	9	2	0	60	22	234
2008	Secondary or high school graduation certificate or equivalent or less	50	18	19	6	3	4	0	71	9	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	17	8	6	4	0	67	15	109
2008	University certificate or diploma below the bachelor's level	47	16	21	16	0	0	0	63	16	19
2008	Bachelor's degree	34	28	17	9	8	4	0	65	17	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	25	17	12	8	5	3	60	22	193

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	30	36	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	44	39	137
2017	University certificate or diploma below the bachelor's level	20	56	24	25
2017	Bachelor's degree	31	35	34	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	42	34	290
2014	Secondary or high school graduation certificate or equivalent or less	19	41	40	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	45	43	114
2014	University certificate or diploma below the bachelor's level	45	41	14	22
2014	Bachelor's degree	25	34	41	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	44	33	247
2011	Secondary or high school graduation certificate or equivalent or less	27	40	33	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	44	32	126
2011	University certificate or diploma below the bachelor's level	28	56	16	32
2011	Bachelor's degree	21	40	39	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	49	29	233

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	7	11	0	75	0	27
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	17	42	8	0	4	24
2017	Bachelor's degree	11	30	28	12	10	10	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	26	32	5	7	4	71
2014	Secondary or high school graduation certificate or equivalent or less	39	0	19	25	9999	17	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	29	36	0	9999	7	14
2014	University certificate or diploma below the bachelor's level	20	49	20	10	9999	0	10
2014	Bachelor's degree	16	34	23	19	9999	8	53
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	21	46	12	9999	4	56
2011	Secondary or high school graduation certificate or equivalent or less	32	16	21	11	9999	21	19
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	16	35	10	9999	3	31
2011	Bachelor's degree	23	33	31	8	9999	4	48
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	22	41	18	9999	8	51

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	94	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	86	137
2017	Bachelor's degree	18	82	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	289
2014	Secondary or high school graduation certificate or equivalent or less	14	86	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	75	113
2014	University certificate or diploma below the bachelor's level	0	100	22
2014	Bachelor's degree	15	85	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	80	247

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	19
2017	Bachelor's degree	41	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	28
2014	Bachelor's degree	51	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	49

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	19
2017	Bachelor's degree	78	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	28
2014	Bachelor's degree	65	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	49

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19
2017	Bachelor's degree	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28
2014	Bachelor's degree	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	19
2017	Bachelor's degree	0	49

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	19
2017	Bachelor's degree	49	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	28
2014	Bachelor's degree	40	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	49

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	19
2017	Bachelor's degree	32	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	28
2014	Bachelor's degree	31	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	49

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	19
2017	Bachelor's degree	43	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	28
2014	Bachelor's degree	41	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	49

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	19
2017	Bachelor's degree	45	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	28
2014	Bachelor's degree	28	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	49

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	19
2017	Bachelor's degree	31	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	28
2014	Bachelor's degree	34	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	49

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	19
2017	Bachelor's degree	57	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	28
2014	Bachelor's degree	44	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	49

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	19
2017	Bachelor's degree	34	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	28
2014	Bachelor's degree	37	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	49

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28
2014	Bachelor's degree	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	28

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	19
2017	Bachelor's degree	45	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	28
2014	Bachelor's degree	40	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	49

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	19
2017	Bachelor's degree	32	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	28
2014	Bachelor's degree	25	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	49

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	19
2017	Bachelor's degree	49	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	28
2014	Bachelor's degree	50	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	49

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	28
2014	Bachelor's degree	18	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	49

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	18	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	28
2014	Bachelor's degree	22	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	49

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	19
2017	Bachelor's degree	16	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	50
2014	Bachelor's degree	21	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	49

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	19
2017	Bachelor's degree	10	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	50
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	49

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	28	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	50
2014	Bachelor's degree	25	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	49

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	10	48
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	48

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	17	48
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	48
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	12	48
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	48
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	25

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	48

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	10	48
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	48
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	25
2014	Bachelor's degree	19	31
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	46

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	48

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	33	48
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	48
2014	Bachelor's degree	39	31
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	46

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	17	48
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	48
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	25

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	17
2017	Bachelor's degree	44	48
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	48
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	25
2014	Bachelor's degree	42	31
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	46

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25
2014	Bachelor's degree	31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	17
2017	Bachelor's degree	66	48
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	48
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	25
2014	Bachelor's degree	68	31
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	46

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	48
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	100	0	19
2017	Bachelor's degree	96	4	49
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	94	6	50

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	8	16	4	2	36	7	61	11	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	12	17	10	8	28	12	42	30	137
2017	University certificate or diploma below the bachelor's level	28	24	12	4	0	24	8	76	6	25
2017	Bachelor's degree	17	14	21	7	9	26	7	46	24	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	20	18	9	6	24	7	53	22	290
2014	Secondary or high school graduation certificate or equivalent or less	27	14	24	5	6	21	4	55	14	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	16	14	11	8	24	10	51	28	114
2014	University certificate or diploma below the bachelor's level	13	36	14	0	9	23	5	68	13	22
2014	Bachelor's degree	17	16	19	10	6	24	7	48	24	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	17	17	9	9	21	8	49	27	246

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	22	13	4	1	10	4	79	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	31	19	6	1	10	2	70	8	137
2017	University certificate or diploma below the bachelor's level	52	32	4	4	0	8	0	91	4	25
2017	Bachelor's degree	28	30	20	8	5	9	0	63	14	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	33	14	8	4	8	1	72	12	291
2014	Secondary or high school graduation certificate or equivalent or less	39	38	9	3	4	5	2	83	7	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	27	14	9	5	6	1	70	15	114
2014	University certificate or diploma below the bachelor's level	27	50	9	0	9	5	0	81	10	22
2014	Bachelor's degree	33	33	12	9	4	8	0	73	14	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	30	18	8	5	7	1	66	14	247
2011	Secondary or high school graduation certificate or equivalent or less	56	27	6	9	0	3	0	85	9	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	24	22	7	3	7	0	65	11	125
2011	University certificate or diploma below the bachelor's level	41	34	19	3	0	3	0	77	3	32
2011	Bachelor's degree	28	37	14	6	4	11	0	73	12	234
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	15	6	5	6	0	72	12	234

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	28	15	8	4	8	17	64	16	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	46	12	4	1	4	8	81	6	137
2017	University certificate or diploma below the bachelor's level	44	36	12	4	0	0	4	83	4	25
2017	Bachelor's degree	22	44	11	8	2	1	11	75	12	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	41	10	6	1	1	16	80	9	291
2014	Secondary or high school graduation certificate or equivalent or less	19	28	24	6	1	14	9	61	9	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	48	12	3	2	4	6	81	5	114
2014	University certificate or diploma below the bachelor's level	31	41	5	9	0	0	14	84	11	22
2014	Bachelor's degree	29	43	8	5	0	2	12	84	7	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	52	9	3	0	0	9	86	4	247
2011	Secondary or high school graduation certificate or equivalent or less	21	37	11	3	7	1	19	73	12	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	40	14	6	4	2	12	73	11	125
2011	University certificate or diploma below the bachelor's level	25	38	9	3	9	3	13	74	15	32
2011	Bachelor's degree	20	47	8	4	4	2	14	81	10	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	47	7	3	0	1	16	87	4	234
2008	Secondary or high school graduation certificate or equivalent or less	16	24	4	4	3	4	44	77	14	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	34	11	6	1	1	29	75	9	109
2008	University certificate or diploma below the bachelor's level	5	63	0	5	5	0	21	87	13	19
2008	Bachelor's degree	20	42	9	8	1	1	19	78	11	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	42	6	3	2	1	20	86	6	193

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	11	16	4	7	28	20	49	21	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	23	20	7	9	20	8	51	21	137
2017	University certificate or diploma below the bachelor's level	24	16	28	8	0	20	4	53	11	25
2017	Bachelor's degree	6	17	21	16	8	23	8	35	36	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	25	21	9	5	19	9	52	19	290
2014	Secondary or high school graduation certificate or equivalent or less	16	14	28	4	3	23	13	47	11	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	31	14	13	5	19	7	57	25	114
2014	University certificate or diploma below the bachelor's level	19	31	18	9	5	14	5	61	17	22
2014	Bachelor's degree	11	23	19	8	3	23	12	52	18	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	31	20	10	6	12	6	56	19	247
2011	Secondary or high school graduation certificate or equivalent or less	16	19	20	6	6	17	17	52	17	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	23	25	12	4	20	10	43	22	126
2011	University certificate or diploma below the bachelor's level	10	23	19	10	10	19	10	45	27	31
2011	Bachelor's degree	9	22	19	9	5	26	11	49	22	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	31	24	10	6	10	8	52	19	234

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	15	9	2	1	17	16	82	5	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	29	12	3	2	9	8	79	6	137
2017	University certificate or diploma below the bachelor's level	48	36	4	4	4	0	4	88	8	25
2017	Bachelor's degree	32	30	11	4	1	11	11	79	7	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	27	11	2	1	8	17	82	4	291
2014	Secondary or high school graduation certificate or equivalent or less	30	22	16	0	0	23	9	76	0	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	10	3	3	11	5	82	6	114
2014	University certificate or diploma below the bachelor's level	37	27	5	5	9	0	18	78	17	22
2014	Bachelor's degree	38	24	11	2	1	13	11	80	5	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	28	14	5	3	6	11	74	10	247
2011	Secondary or high school graduation certificate or equivalent or less	34	17	16	3	1	13	16	72	6	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	25	17	4	2	10	10	72	7	126
2011	University certificate or diploma below the bachelor's level	39	23	3	3	3	16	13	86	9	31
2011	Bachelor's degree	29	31	9	5	1	12	13	81	8	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	27	11	3	3	6	15	78	8	234
2008	Secondary or high school graduation certificate or equivalent or less	18	18	9	1	3	9	43	73	9	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	29	13	1	1	6	27	78	3	109
2008	University certificate or diploma below the bachelor's level	16	42	0	5	0	16	21	92	8	19
2008	Bachelor's degree	28	32	10	2	1	11	16	83	3	186
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	28	8	2	1	11	20	84	5	193

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	19	15	4	2	19	14	69	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	25	14	8	7	13	9	63	20	137
2017	University certificate or diploma below the bachelor's level	36	28	8	12	4	8	4	73	18	25
2017	Bachelor's degree	21	32	15	4	6	13	9	68	13	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	27	13	5	3	11	15	72	11	290
2014	Secondary or high school graduation certificate or equivalent or less	21	18	16	1	2	32	9	67	6	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	16	5	2	16	6	71	9	114
2014	University certificate or diploma below the bachelor's level	32	18	19	0	9	5	18	64	12	22
2014	Bachelor's degree	25	25	11	8	4	16	10	69	17	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	26	19	6	3	11	9	64	12	247
2011	Secondary or high school graduation certificate or equivalent or less	31	14	17	4	4	11	17	64	12	70
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	34	15	2	2	14	10	75	5	125
2011	University certificate or diploma below the bachelor's level	32	19	10	0	3	23	13	80	5	31
2011	Bachelor's degree	21	30	13	5	1	17	13	73	9	236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	27	16	3	3	6	12	73	7	233
2008	Secondary or high school graduation certificate or equivalent or less	16	18	10	3	4	6	43	66	14	68
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	26	17	4	0	8	27	69	6	109
2008	University certificate or diploma below the bachelor's level	21	21	5	11	5	16	21	67	25	19
2008	Bachelor's degree	28	28	14	4	3	10	14	73	9	185
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	22	14	7	2	8	16	70	12	192

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	94	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	95	137
2017	Bachelor's degree	10	90	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	92	288
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	95	112
2014	University certificate or diploma below the bachelor's level	0	100	22
2014	Bachelor's degree	4	96	211
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	246

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	31	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	22

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	85	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	88	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	22

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	26

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Bachelor's degree	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	26
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	22

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	24

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	24

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	23

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	23

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	24

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	38	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	23

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	50	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	23

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	23

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	24

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Bachelor's degree	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	24

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	31	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	22

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	24

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	27	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	24

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	26

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	24

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	50	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	22

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	22
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	22

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	22
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	22

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	22
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	22

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	Bachelor's degree	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	44	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	22
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	22

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	24	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	22

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	56	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	22
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	22

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	22
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	22

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	84	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	22
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	22

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Bachelor's degree	96	4	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	100	0	24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	8	16	0	1	40	7	68	2	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	18	15	1	1	36	10	69	4	137
2017	University certificate or diploma below the bachelor's level	36	12	16	0	0	28	8	75	0	25
2017	Bachelor's degree	17	11	15	4	4	42	8	56	15	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	16	16	4	2	35	6	63	10	289
2014	Secondary or high school graduation certificate or equivalent or less	28	13	25	2	2	25	6	58	5	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	16	18	2	2	31	10	64	6	114
2014	University certificate or diploma below the bachelor's level	13	27	23	0	5	19	14	59	7	22
2014	Bachelor's degree	19	13	15	3	1	39	10	63	9	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	16	19	4	3	30	7	60	11	247

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	15	15	1	1	16	1	79	3	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	32	18	0	1	13	4	78	1	136
2017	University certificate or diploma below the bachelor's level	56	24	12	0	0	8	0	87	0	25
2017	Bachelor's degree	31	31	12	4	3	16	1	76	9	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	30	13	3	1	13	1	79	5	289
2014	Secondary or high school graduation certificate or equivalent or less	43	30	11	1	2	9	4	83	4	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	33	15	1	2	11	0	80	3	114
2014	University certificate or diploma below the bachelor's level	36	45	9	0	5	5	0	85	5	22
2014	Bachelor's degree	38	29	13	3	0	14	2	80	5	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	29	17	4	2	12	2	73	7	247
2011	Secondary or high school graduation certificate or equivalent or less	52	30	6	1	0	10	0	92	2	69
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	26	13	4	1	11	0	79	5	126
2011	University certificate or diploma below the bachelor's level	50	34	3	3	0	9	0	93	3	32
2011	Bachelor's degree	34	36	12	3	2	12	0	80	6	235
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	38	12	3	3	6	0	81	6	234

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	25	19	11	4	1	5	64	15	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	30	17	7	2	1	4	73	9	135
2017	University certificate or diploma below the bachelor's level	48	20	16	12	0	0	4	71	13	25
2017	Bachelor's degree	45	25	18	6	4	0	2	72	10	264
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	33	12	3	3	0	5	81	7	288

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	24	29	10	6	0	0	55	16	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	37	24	6	10	1	1	60	16	136
2017	University certificate or diploma below the bachelor's level	12	20	48	16	4	0	0	32	20	25
2017	Bachelor's degree	16	31	21	17	13	0	1	48	31	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	29	31	14	11	1	1	43	26	289

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	32	16	6	1	1	4	75	8	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	20	7	4	1	1	68	11	135
2017	University certificate or diploma below the bachelor's level	20	32	32	16	0	0	0	52	16	25
2017	Bachelor's degree	25	40	19	10	4	0	1	66	15	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	35	21	14	5	1	1	59	19	288

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	18	25	7	7	2	7	56	16	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	32	19	7	12	2	1	61	19	136
2017	University certificate or diploma below the bachelor's level	20	12	36	20	8	4	0	33	29	25
2017	Bachelor's degree	25	25	19	14	15	1	1	50	30	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	30	25	15	10	2	2	48	26	287

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	16	11	5	1	1	14	80	7	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	29	9	4	1	1	7	85	6	136
2017	University certificate or diploma below the bachelor's level	28	28	44	0	0	0	0	56	0	25
2017	Bachelor's degree	44	30	14	6	4	1	1	75	10	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	29	15	8	4	1	4	72	12	286

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	34	11	8	4	1	1	77	12	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	26	23	5	3	2	2	68	8	136
2017	University certificate or diploma below the bachelor's level	36	36	20	8	0	0	0	72	8	25
2017	Bachelor's degree	28	37	19	10	6	0	0	65	16	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	34	22	11	5	0	1	62	16	286

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	28	16	4	4	1	6	75	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	17	7	6	3	1	69	14	137
2017	University certificate or diploma below the bachelor's level	20	56	12	12	0	0	0	76	12	25
2017	Bachelor's degree	27	35	23	9	4	0	0	63	14	264
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	36	23	10	5	2	1	61	16	286

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	21	23	7	2	1	5	66	10	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	33	22	7	7	1	1	62	15	136
2017	University certificate or diploma below the bachelor's level	20	32	44	0	4	0	0	52	4	25
2017	Bachelor's degree	21	38	23	12	4	0	0	59	17	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	37	23	9	4	1	1	62	14	286

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	28	16	7	5	1	4	71	13	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	23	26	9	6	2	1	58	16	137
2017	University certificate or diploma below the bachelor's level	36	40	20	4	0	0	0	76	4	25
2017	Bachelor's degree	21	41	20	11	8	0	0	62	18	264
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	35	20	8	7	1	2	64	16	285

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	24	17	12	1	2	6	67	14	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	18	8	4	2	1	68	13	137
2017	University certificate or diploma below the bachelor's level	36	24	32	8	0	0	0	60	8	25
2017	Bachelor's degree	31	40	17	9	3	0	1	71	12	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	35	19	8	3	1	1	69	11	284

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	22	7	2	2	1	5	87	5	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	24	9	3	1	1	4	87	4	137
2017	University certificate or diploma below the bachelor's level	68	28	0	0	4	0	0	96	4	25
2017	Bachelor's degree	61	20	11	5	3	0	1	81	8	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	24	9	2	2	0	1	87	4	286

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	80	7	1	0	2	0	9	96	3	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	15	6	3	2	1	5	88	5	137
2017	University certificate or diploma below the bachelor's level	80	12	4	0	0	0	4	96	0	25
2017	Bachelor's degree	72	13	6	3	4	0	1	87	6	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	16	8	2	2	1	2	87	5	288

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	22	6	2	2	0	6	88	5	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	24	12	6	1	2	4	80	8	137
2017	University certificate or diploma below the bachelor's level	56	28	4	8	0	0	4	88	8	25
2017	Bachelor's degree	50	33	12	2	3	0	1	83	5	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	36	9	4	2	0	1	84	6	288

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	10	5	2	5	0	6	87	8	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	18	9	7	4	1	3	80	11	136
2017	University certificate or diploma below the bachelor's level	64	20	12	0	4	0	0	84	4	25
2017	Bachelor's degree	56	22	12	5	4	0	1	78	10	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	23	10	5	5	0	2	80	10	288

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	6	2	1	0	1	24	95	2	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	9	1	0	0	1	30	98	0	137
2017	University certificate or diploma below the bachelor's level	64	16	4	4	0	0	12	91	5	25
2017	Bachelor's degree	52	13	5	1	0	0	29	91	2	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	16	7	2	1	0	23	88	3	287

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	7	2	0	0	0	12	97	0	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	13	7	1	1	1	9	89	2	137
2017	University certificate or diploma below the bachelor's level	68	20	4	0	4	0	4	92	4	25
2017	Bachelor's degree	68	17	6	2	0	0	6	91	2	266
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	20	7	1	1	0	8	90	2	288

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	8	8	5	4	0	5	82	9	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	14	11	1	4	1	7	83	6	136
2017	University certificate or diploma below the bachelor's level	72	24	4	0	0	0	0	96	0	25
2017	Bachelor's degree	71	11	7	5	4	0	2	84	9	265
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	13	6	2	2	0	5	89	4	289

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	30	17	1	6	0	4	75	7	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	26	17	4	3	1	4	75	7	136
2017	University certificate or diploma below the bachelor's level	64	24	8	0	4	0	0	88	4	25
2017	Bachelor's degree	50	31	11	4	3	0	1	82	6	264
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	29	11	2	2	1	4	84	4	288

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	28	35	4	5	0	57	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	31	42	6	4	1	47	10	137
2017	University certificate or diploma below the bachelor's level	20	24	56	0	0	0	44	0	25
2017	Bachelor's degree	11	34	38	11	6	0	45	17	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	36	38	11	6	0	44	18	291

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	19	37	19	19	0	0	39	24	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	12	42	28	9	0	1	38	19	137
2017	University certificate or diploma below the bachelor's level	0	13	50	33	4	0	0	38	13	24
2017	Bachelor's degree	6	20	45	19	9	0	0	29	26	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	17	39	28	7	1	1	36	25	289

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	39	5	1	1	2	1	93	2	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	37	6	3	1	1	1	90	4	137
2017	University certificate or diploma below the bachelor's level	52	40	8	0	0	0	0	92	0	25
2017	Bachelor's degree	39	45	10	3	1	2	0	85	5	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40	8	2	2	4	1	87	5	290

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	47	11	0	5	4	0	84	5	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	47	12	7	3	2	1	78	10	137
2017	University certificate or diploma below the bachelor's level	36	40	16	4	0	4	0	79	4	25
2017	Bachelor's degree	21	41	16	13	6	3	0	64	20	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	45	13	13	5	2	0	69	18	289

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	93	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	84	136
2017	Bachelor's degree	12	88	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	87	287
2014	Secondary or high school graduation certificate or equivalent or less	9	91	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	88	113
2014	Bachelor's degree	13	87	212
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	247

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	36	22
2017	Bachelor's degree	88	12	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	90	10	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	85	15	13
2014	Bachelor's degree	89	11	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	22	23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	29	0	7	0	93	7	14
2017	Bachelor's degree	48	24	7	17	3	72	21	29
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	28	6	6	0	89	6	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	9	0	0	0	100	0	11
2014	Bachelor's degree	79	8	0	8	4	87	13	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	34	6	6	0	89	6	18

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	19	9	4	5	1	5	62	38	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	26	9	3	0	7	1	58	42	137
2017	University certificate or diploma below the bachelor's level	48	28	16	4	4	0	0	48	52	25
2017	Bachelor's degree	52	27	11	4	2	4	1	55	45	267
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	30	8	4	3	5	1	52	48	290

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	50
2017	University certificate or diploma below the bachelor's level	17	12
2017	Bachelor's degree	15	115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	132

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	50
2017	University certificate or diploma below the bachelor's level	33	12
2017	Bachelor's degree	13	115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	132

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	50
2017	University certificate or diploma below the bachelor's level	25	12
2017	Bachelor's degree	10	115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	132

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	50
2017	University certificate or diploma below the bachelor's level	50	12
2017	Bachelor's degree	36	115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	132

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	50
2017	University certificate or diploma below the bachelor's level	8	12
2017	Bachelor's degree	3	115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	132

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	50
2017	University certificate or diploma below the bachelor's level	25	12
2017	Bachelor's degree	58	115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	132

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	46	15	0	4	7	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	55	10	2	0	2	49
2017	University certificate or diploma below the bachelor's level	27	64	0	0	9	0	11
2017	Bachelor's degree	15	68	11	3	2	3	116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	69	8	3	1	2	130

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	13	0	10	7	0	13	81	19	30
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	29	6	4	2	4	13	86	7	52
2017	University certificate or diploma below the bachelor's level	38	31	0	23	0	0	8	75	25	13
2017	Bachelor's degree	32	29	13	11	3	3	9	70	15	116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	27	10	7	2	2	10	78	10	134

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	7	3	3	20	3	43	50	44	30
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	23	8	10	2	6	29	71	18	52
2017	University certificate or diploma below the bachelor's level	23	23	15	0	8	8	23	67	11	13
2017	Bachelor's degree	7	15	14	6	9	6	43	44	29	116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	13	13	6	4	4	46	54	19	134

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me