2017 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 45 3 6 3 0 0 87 10 553
2017 First official language - French 52 41 2 2 3 0 0 94 4 250
2014 First official language - English 41 45 4 8 2 0 0 86 10 439
2014 First official language - French 54 37 3 4 2 0 0 91 6 216
2011 First official language - English 38 46 5 7 3 0 0 85 10 473
2011 First official language - French 53 39 1 5 2 0 0 93 7 230
2008 First official language - English 33 48 4 10 5 0 0 81 15 380
2008 First official language - French 41 45 3 7 4 1 0 86 11 195

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 16 2 1 1 0 1 97 2 552
2017 First official language - French 55 19 12 6 4 3 0 77 10 250
2014 First official language - English 83 12 3 1 1 0 0 95 2 439
2014 First official language - French 61 24 5 6 3 1 0 86 9 216
2011 First official language - English 79 15 2 3 1 0 1 94 3 473
2011 First official language - French 58 27 6 6 3 1 0 85 9 230
2008 First official language - English 73 19 3 2 2 0 1 93 4 379
2008 First official language - French 51 30 5 8 5 1 1 82 13 195

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 81 13 2 1 1 0 2 96 2 552
2017 First official language - French 42 24 9 15 10 0 0 66 25 250
2014 First official language - English 80 13 4 1 0 0 1 94 2 439
2014 First official language - French 43 28 12 10 8 0 0 71 17 216
2011 First official language - English 80 13 2 1 1 0 2 95 3 473
2011 First official language - French 42 29 9 14 6 0 0 71 20 230
2008 First official language - English 75 17 4 1 2 0 1 93 3 379
2008 First official language - French 43 22 7 18 10 0 1 64 28 195

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 34 5 6 5 0 0 84 11 551
2017 First official language - French 48 37 5 7 3 0 0 85 10 250
2014 First official language - English 48 29 9 10 4 0 0 77 14 438
2014 First official language - French 52 31 6 5 6 0 0 83 11 216
2011 First official language - English 44 36 8 8 5 0 0 80 13 471
2011 First official language - French 52 30 6 7 4 0 0 82 11 229

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 39 6 11 2 0 1 81 13 553
2017 First official language - French 54 34 6 4 2 0 0 88 6 250
2014 First official language - English 43 36 8 8 5 0 0 79 13 439
2014 First official language - French 56 30 7 5 2 0 0 86 7 216
2011 First official language - English 39 38 9 8 5 0 1 77 13 471
2011 First official language - French 48 34 7 6 4 0 1 83 10 229
2008 First official language - English 24 43 13 12 6 0 1 68 19 380
2008 First official language - French 38 40 11 9 3 0 0 78 11 194

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 34 6 6 3 0 0 86 9 553
2017 First official language - French 49 37 7 4 2 0 0 87 6 249
2014 First official language - English 44 38 8 7 3 0 0 82 10 439
2014 First official language - French 47 37 9 5 1 0 0 84 6 216
2011 First official language - English 46 36 10 6 2 0 0 83 7 473
2011 First official language - French 47 30 12 7 3 0 1 78 10 229
2008 First official language - English 43 38 9 7 3 0 0 81 10 380
2008 First official language - French 44 39 9 6 3 0 0 83 8 195

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 31 5 5 3 0 0 87 7 551
2017 First official language - French 59 32 4 3 2 0 0 91 5 249
2014 First official language - English 54 30 6 7 2 0 0 84 10 439
2014 First official language - French 56 32 6 3 1 0 0 89 5 216
2011 First official language - English 52 33 7 5 2 0 0 85 8 473
2011 First official language - French 51 36 5 4 4 0 0 87 8 228
2008 First official language - English 47 40 5 4 3 0 0 88 7 380
2008 First official language - French 49 41 4 4 2 0 0 90 6 193

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 26 4 3 1 0 0 92 3 552
2017 First official language - French 65 30 4 0 0 0 0 95 1 249
2014 First official language - English 68 25 3 3 1 0 0 93 4 439
2014 First official language - French 72 23 4 0 1 0 0 94 1 216

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 28 7 6 4 0 0 83 10 553
2017 First official language - French 53 32 8 4 2 1 0 86 6 249
2014 First official language - English 51 28 9 8 3 0 0 79 11 439
2014 First official language - French 52 31 10 4 2 0 0 84 6 216
2011 First official language - English 49 31 7 10 3 0 0 80 13 473
2011 First official language - French 50 32 6 7 4 0 0 83 11 231

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 25 7 8 6 1 9 77 16 553
2017 First official language - French 48 22 9 6 4 1 11 78 11 248
2014 First official language - English 37 28 9 11 9 1 5 69 22 439
2014 First official language - French 44 27 6 10 5 0 8 78 16 216
2011 First official language - English 43 29 7 9 7 1 4 76 17 472
2011 First official language - French 51 23 7 6 7 0 7 80 13 231
2008 First official language - English 44 29 5 8 9 1 4 77 18 380
2008 First official language - French 56 20 5 7 5 1 5 81 13 194

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 42 11 6 4 0 0 79 10 553
2017 First official language - French 45 41 7 5 2 0 0 86 7 250
2014 First official language - English 32 43 10 10 5 0 0 75 15 439
2014 First official language - French 38 41 11 7 2 0 0 80 9 216
2011 First official language - English 37 40 10 9 3 0 0 77 13 472
2011 First official language - French 39 40 7 7 6 0 0 79 14 230
2008 First official language - English 37 42 9 8 5 0 0 78 13 380
2008 First official language - French 40 42 10 5 3 0 0 82 7 193

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 34 14 14 9 0 0 62 24 553
2017 First official language - French 29 40 15 11 4 1 0 70 15 250
2014 First official language - English 24 30 18 16 12 0 0 54 28 439
2014 First official language - French 34 34 15 9 6 0 0 69 16 216
2011 First official language - English 21 38 16 14 11 0 0 59 25 473
2011 First official language - French 31 35 14 12 7 0 0 66 20 230

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 41 10 12 3 0 0 76 15 552
2017 First official language - French 37 46 10 6 2 0 0 83 8 250

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 35 8 6 3 0 0 84 8 552
2017 First official language - French 50 40 8 1 1 0 0 90 2 249
2014 First official language - English 44 36 10 5 5 0 0 80 10 438
2014 First official language - French 50 34 10 5 1 0 0 84 6 216
2011 First official language - English 44 36 12 6 2 0 0 80 8 473
2011 First official language - French 47 37 8 6 1 0 0 85 7 231
2008 First official language - English 45 36 9 7 3 0 0 81 11 380
2008 First official language - French 51 35 8 4 2 1 0 86 5 193

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 32 14 10 7 0 0 69 18 551
2017 First official language - French 36 42 14 5 3 0 0 78 8 250

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 28 9 3 1 0 0 87 4 550
2017 First official language - French 56 33 7 1 2 0 0 89 4 250
2014 First official language - English 63 24 9 1 2 0 0 87 3 439
2014 First official language - French 67 25 5 3 0 0 0 92 3 216
2011 First official language - English 60 27 9 3 1 0 0 87 4 473
2011 First official language - French 62 28 7 2 2 0 0 89 3 231

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 41 9 8 4 0 0 78 12 549
2017 First official language - French 38 38 12 9 3 0 0 76 12 250
2014 First official language - English 23 47 10 10 9 0 0 71 19 439
2014 First official language - French 32 41 11 13 4 0 0 73 16 216
2011 First official language - English 30 39 12 11 7 0 0 70 18 471
2011 First official language - French 35 35 11 12 5 0 1 72 17 230

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 33 15 9 4 0 0 71 14 550
2017 First official language - French 38 38 16 6 2 0 0 76 8 250
2014 First official language - English 29 35 15 13 7 0 0 65 20 439
2014 First official language - French 43 29 15 8 5 0 0 72 13 216

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 35 12 8 4 0 1 76 12 550
2017 First official language - French 42 41 10 6 2 0 0 83 7 250
2014 First official language - English 31 39 12 11 6 1 0 71 17 439
2014 First official language - French 45 36 9 6 3 0 0 82 9 214
2011 First official language - English 36 40 11 10 2 0 0 77 12 470
2011 First official language - French 43 33 12 8 3 1 0 77 11 230

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 34 10 7 2 0 0 82 9 547
2017 First official language - French 46 38 11 4 1 0 0 85 5 250
2014 First official language - English 44 35 11 6 3 0 0 79 9 439
2014 First official language - French 48 40 7 5 0 0 0 88 5 215
2011 First official language - English 45 38 8 6 2 0 0 84 8 473
2011 First official language - French 51 35 9 4 2 0 0 85 6 231
2008 First official language - English 44 40 8 5 3 0 0 84 7 380
2008 First official language - French 53 38 5 3 2 0 0 91 5 193

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 38 17 7 3 0 1 72 10 552
2017 First official language - French 36 42 13 5 3 0 0 78 9 250
2014 First official language - English 31 40 21 4 3 0 0 72 7 439
2014 First official language - French 31 42 17 7 3 0 0 73 9 216
2011 First official language - English 25 43 18 7 6 0 0 68 14 473
2011 First official language - French 29 37 22 9 3 0 0 66 13 231
2008 First official language - English 17 38 24 14 6 0 1 55 20 380
2008 First official language - French 23 38 22 11 6 0 0 61 17 195

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 20 37 24 9 1 3 34 27 545
2017 First official language - French 6 19 36 25 10 0 3 36 26 248
2014 First official language - English 8 22 40 21 8 1 1 29 30 439
2014 First official language - French 7 27 35 22 6 0 3 29 35 216
2011 First official language - English 11 28 34 17 7 0 3 25 40 470
2011 First official language - French 11 21 38 19 7 0 3 28 33 228
2008 First official language - English 12 32 33 15 6 0 1 21 45 380
2008 First official language - French 15 34 28 12 8 1 3 21 50 195

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 11 22 35 22 3 3 61 16 541
2017 First official language - French 2 10 22 31 21 5 8 60 14 249
2014 First official language - English 3 9 22 39 22 1 3 64 13 438
2014 First official language - French 2 10 26 31 24 2 5 59 14 215
2011 First official language - English 6 14 25 30 20 1 5 52 21 470
2011 First official language - French 4 7 20 36 24 3 6 66 13 230
2008 First official language - English 10 21 33 20 14 1 1 35 32 380
2008 First official language - French 6 18 28 25 18 2 4 45 25 194

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 19 35 20 10 1 2 31 33 546
2017 First official language - French 8 24 31 21 11 1 4 34 34 249
2014 First official language - English 16 25 32 17 8 1 1 25 42 438
2014 First official language - French 14 29 32 17 5 1 2 22 44 216
2011 First official language - English 18 27 28 14 10 0 2 25 46 472
2011 First official language - French 21 24 25 16 8 1 6 26 48 228
2008 First official language - English 20 26 26 18 8 0 2 27 47 380
2008 First official language - French 16 24 27 16 10 3 4 28 43 195

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 13 34 32 15 1 2 48 17 540
2017 First official language - French 1 13 35 31 16 1 3 48 15 248
2014 First official language - English 6 14 34 30 14 0 1 45 20 436
2014 First official language - French 7 14 35 30 13 1 1 44 21 215
2011 First official language - English 8 15 31 29 14 0 3 44 23 469
2011 First official language - French 9 16 31 27 11 2 4 41 26 229
2008 First official language - English 7 19 33 30 10 0 1 41 26 378
2008 First official language - French 12 15 33 25 11 1 3 37 28 195

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 19 28 25 12 1 2 38 33 545
2017 First official language - French 9 15 26 25 18 2 6 46 26 247
2014 First official language - English 11 19 27 28 12 1 2 41 31 437
2014 First official language - French 13 17 32 22 9 2 5 33 32 216
2011 First official language - English 9 22 28 25 12 1 4 38 32 471
2011 First official language - French 11 20 29 24 11 1 4 37 33 230
2008 First official language - English 14 23 28 21 11 1 1 33 38 379
2008 First official language - French 13 18 28 23 13 0 5 38 32 194

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 11 27 30 19 3 4 53 18 545
2017 First official language - French 3 16 24 24 21 4 8 51 22 249
2014 First official language - English 3 4 21 40 24 2 5 69 8 439
2014 First official language - French 1 7 22 33 29 2 6 67 9 216
2011 First official language - English 2 7 24 35 24 2 6 65 10 470
2011 First official language - French 4 9 18 36 23 3 8 66 14 228
2008 First official language - English 9 15 30 27 14 2 4 43 25 380
2008 First official language - French 7 14 22 29 20 3 5 53 23 194

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 18 34 19 12 2 2 33 31 549
2017 First official language - French 5 18 32 25 10 4 6 39 25 248
2014 First official language - English 12 24 31 21 9 1 2 31 37 439
2014 First official language - French 8 17 40 20 9 3 3 31 26 216
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 13 3 1 0 0 3 95 2 552
2017 First official language - French 43 22 12 15 8 0 1 65 23 250
2014 First official language - English 79 12 4 2 1 0 2 93 3 437
2014 First official language - French 51 18 9 13 9 0 0 70 22 216
2011 First official language - English 73 13 7 2 1 0 4 89 4 472
2011 First official language - French 46 20 11 11 12 0 0 65 24 230
2008 First official language - English 69 15 8 1 3 1 4 88 4 379
2008 First official language - French 42 17 6 14 18 1 3 61 33 195

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 35 13 9 8 4 3 67 19 553
2017 First official language - French 24 32 17 10 5 8 4 64 16 250
2014 First official language - English 27 30 16 11 11 2 2 60 24 438
2014 First official language - French 29 31 15 13 6 3 2 63 21 216

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 28 8 11 7 1 1 73 19 553
2017 First official language - French 46 36 8 7 3 1 0 82 10 250
2014 First official language - English 36 29 11 14 10 0 0 65 24 438
2014 First official language - French 45 31 11 9 4 0 0 76 13 216

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 34 15 9 6 1 1 70 15 552
2017 First official language - French 40 39 10 6 2 2 0 81 8 250
2014 First official language - English 30 38 13 14 4 1 1 69 18 439
2014 First official language - French 33 42 14 9 3 0 0 75 11 215
2011 First official language - English 30 40 13 11 4 1 0 71 16 472
2011 First official language - French 40 35 8 10 4 1 0 77 15 229
2008 First official language - English 31 35 12 13 7 2 0 67 21 379
2008 First official language - French 48 33 8 5 3 3 1 84 7 194

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 27 13 11 7 10 1 66 19 549
2017 First official language - French 34 31 13 8 4 9 0 72 14 249
2014 First official language - English 30 30 13 11 7 8 1 65 20 439
2014 First official language - French 39 28 12 10 5 6 0 71 17 215
2011 First official language - English 33 27 14 9 6 11 1 68 16 471
2011 First official language - French 43 27 12 6 6 4 1 75 12 230
2008 First official language - English 36 25 14 8 7 9 1 68 17 378
2008 First official language - French 45 26 10 4 5 9 1 79 10 193

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 20 17 17 14 15 2 42 38 550
2017 First official language - French 18 23 18 16 8 14 2 50 29 248
2014 First official language - English 11 19 18 21 19 11 1 34 45 438
2014 First official language - French 17 22 18 19 15 10 0 43 37 216

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 37 8 8 4 0 0 81 12 550
2017 First official language - French 49 38 7 4 2 0 0 87 6 249
2014 First official language - English 39 37 9 10 5 0 0 76 15 439
2014 First official language - French 44 38 9 7 2 0 0 82 9 215
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 34 9 8 5 1 1 78 13 553
2017 First official language - French 48 36 10 3 1 1 1 85 4 250
2014 First official language - English 38 35 9 11 7 0 0 73 18 438
2014 First official language - French 49 29 12 6 3 0 0 78 9 216
2011 First official language - English 31 36 12 12 8 0 1 68 20 473
2011 First official language - French 40 29 11 11 7 0 0 70 19 230
2008 First official language - English 29 33 12 16 8 1 1 63 24 378
2008 First official language - French 38 31 13 9 6 1 2 71 16 195

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 27 9 7 4 1 1 80 11 551
2017 First official language - French 51 32 8 3 1 4 2 87 5 250
2014 First official language - English 44 31 9 8 8 0 1 75 16 439
2014 First official language - French 55 27 9 6 3 1 0 83 8 216
2011 First official language - English 40 34 10 8 6 3 1 76 14 472
2011 First official language - French 46 26 11 7 7 1 1 74 14 229
2008 First official language - English 40 26 15 10 7 2 1 68 17 378
2008 First official language - French 39 31 13 7 5 4 1 74 13 194

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 32 8 6 5 1 1 81 11 552
2017 First official language - French 51 31 9 5 2 1 1 83 8 249
2014 First official language - English 43 31 10 10 6 0 0 74 16 438
2014 First official language - French 53 30 9 5 3 0 1 83 8 216
2011 First official language - English 34 35 10 13 7 1 1 70 20 470
2011 First official language - French 46 26 13 10 6 0 0 72 15 231
2008 First official language - English 34 31 12 14 7 0 1 66 22 377
2008 First official language - French 44 28 12 8 7 1 1 73 15 194

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 83 9 2 1 0 0 5 96 1 552
2017 First official language - French 60 22 8 7 2 0 2 83 9 248
2014 First official language - English 82 10 3 1 1 0 2 95 2 439
2014 First official language - French 73 13 4 8 2 0 1 86 10 216
2011 First official language - English 80 9 5 1 1 0 4 93 2 473
2011 First official language - French 66 14 7 6 6 0 1 81 12 230
2008 First official language - English 80 9 4 1 2 1 3 93 2 377
2008 First official language - French 66 11 6 9 6 0 4 79 15 195

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 24 8 7 4 2 3 80 12 552
2017 First official language - French 43 28 7 8 5 3 6 78 14 250
2014 First official language - English 54 18 7 8 10 1 1 74 19 439
2014 First official language - French 51 22 10 5 5 1 5 78 10 216
2011 First official language - English 50 26 8 7 6 1 2 79 13 473
2011 First official language - French 44 26 11 7 8 1 3 73 15 231

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 21 8 6 5 1 1 80 12 552
2017 First official language - French 60 28 7 2 3 1 1 89 4 250

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 21 10 6 4 1 1 80 10 550
2017 First official language - French 61 26 7 3 2 1 1 88 4 250

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 26 9 7 6 0 1 78 13 550
2017 First official language - French 55 30 9 3 2 0 1 86 5 250
2014 First official language - English 46 30 9 9 6 0 0 76 15 438
2014 First official language - French 56 25 10 6 4 0 0 81 10 216
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 40 7 7 4 0 2 81 12 92
2017 First official language - French 30 23 32 7 5 0 3 54 13 37
2014 First official language - English 30 37 10 8 9 0 7 71 18 67
2014 First official language - French 42 25 9 10 5 3 6 73 17 40

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 35 16 13 7 4 0 62 21 553
2017 First official language - French 22 34 19 13 7 5 0 59 21 249
2014 First official language - English 21 29 19 18 8 5 0 53 27 439
2014 First official language - French 20 37 19 14 6 3 0 60 21 216
2011 First official language - English 25 27 21 11 7 8 1 57 20 472
2011 First official language - French 24 34 21 8 7 6 1 62 16 231

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 36 17 14 8 2 0 61 22 552
2017 First official language - French 24 34 23 9 8 1 0 59 18 250
2014 First official language - English 20 32 21 19 9 0 0 52 28 439
2014 First official language - French 22 39 23 10 6 0 0 61 16 216
2011 First official language - English 22 31 17 16 12 2 1 54 28 470
2011 First official language - French 30 35 19 7 7 2 0 66 15 231
2008 First official language - English 19 32 17 15 14 3 0 52 30 378
2008 First official language - French 24 35 21 10 7 3 1 61 18 195

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 35 17 16 8 6 0 55 26 552
2017 First official language - French 19 33 24 11 6 6 0 55 19 250
2014 First official language - English 13 30 22 22 9 4 0 45 32 439
2014 First official language - French 16 37 26 12 7 2 0 55 19 216
2011 First official language - English 12 34 18 21 10 5 0 48 33 471
2011 First official language - French 20 40 21 8 8 3 0 62 16 231
2008 First official language - English 10 28 18 22 17 5 0 40 42 378
2008 First official language - French 12 41 20 16 6 6 0 56 23 194

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 31 16 13 7 4 0 62 21 552
2017 First official language - French 29 28 23 8 9 3 0 59 18 250
2014 First official language - English 22 32 18 14 10 3 0 56 25 439
2014 First official language - French 25 38 20 8 8 1 0 63 16 216
2011 First official language - English 19 33 17 17 8 7 0 55 27 471
2011 First official language - French 29 33 15 12 9 3 0 63 21 230
2008 First official language - English 15 34 13 17 13 8 0 53 33 378
2008 First official language - French 20 35 21 9 7 8 1 60 17 195

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 33 17 14 9 4 0 58 24 550
2017 First official language - French 25 38 21 11 6 0 0 63 17 249
2014 First official language - English 16 31 17 24 11 1 0 48 35 439
2014 First official language - French 20 38 20 13 8 0 0 58 22 216
2011 First official language - English 13 35 16 22 13 2 0 49 35 472
2011 First official language - French 17 42 18 14 8 0 0 59 22 230
2008 First official language - English 10 29 14 28 18 1 0 40 46 380
2008 First official language - French 18 30 20 22 9 1 0 49 31 195
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 36 10 6 1 1 0 82 7 553
2017 First official language - French 42 42 12 4 1 0 0 84 5 249
2014 First official language - English 40 36 11 7 4 1 0 78 11 439
2014 First official language - French 48 36 12 3 1 0 0 84 4 216
2011 First official language - English 37 37 11 9 4 1 0 75 14 472
2011 First official language - French 43 38 12 3 3 0 0 82 7 231

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 32 7 2 1 1 1 90 3 552
2017 First official language - French 45 43 8 1 0 3 0 90 2 250
2014 First official language - English 53 34 6 5 1 2 0 88 6 439
2014 First official language - French 45 44 8 1 0 1 0 90 1 216
2011 First official language - English 51 34 7 4 1 2 0 87 5 471
2011 First official language - French 50 33 10 3 2 3 0 84 5 231

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 32 10 5 3 2 1 82 8 550
2017 First official language - French 46 38 8 4 1 2 1 86 5 249
2014 First official language - English 48 32 10 5 4 2 1 82 9 439
2014 First official language - French 50 39 6 2 1 1 0 91 3 216
2011 First official language - English 41 34 9 7 5 3 2 78 12 466
2011 First official language - French 47 29 10 7 6 2 0 77 12 231
2008 First official language - English 40 30 12 8 8 1 1 71 16 379
2008 First official language - French 41 37 10 6 4 1 2 79 10 195

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 30 16 11 3 3 1 68 15 551
2017 First official language - French 32 33 19 6 2 8 1 72 8 250
2014 First official language - English 30 36 17 9 5 2 1 68 14 439
2014 First official language - French 41 29 16 7 2 3 0 73 10 215
2011 First official language - English 19 35 20 13 6 6 1 58 20 471
2011 First official language - French 28 34 20 8 6 4 1 65 15 231

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 22 18 16 14 5 2 49 32 552
2017 First official language - French 17 24 22 12 11 11 3 47 27 250
2014 First official language - English 20 23 15 17 15 9 1 48 36 439
2014 First official language - French 22 24 20 13 12 7 2 51 27 216
2011 First official language - English 17 21 22 15 10 14 2 45 30 470
2011 First official language - French 17 21 21 8 11 15 7 49 25 229

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 18 6 2 0 0 4 92 2 553
2017 First official language - French 36 27 15 13 6 1 2 64 20 250
2014 First official language - English 70 17 7 2 0 1 3 90 2 439
2014 First official language - French 39 30 14 12 4 0 1 70 16 216

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 15 4 1 0 3 2 95 1 552
2017 First official language - French 53 31 7 6 1 2 0 85 8 250
2014 First official language - English 76 14 4 1 0 2 2 94 2 438
2014 First official language - French 58 26 9 5 1 0 0 84 6 216
2011 First official language - English 76 15 5 0 1 1 3 94 1 472
2011 First official language - French 53 25 8 8 2 2 2 81 10 228
2008 First official language - English 73 16 7 1 1 1 1 91 2 380
2008 First official language - French 50 29 7 8 4 0 2 81 12 194

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 31 12 10 6 1 1 72 16 552
2017 First official language - French 47 36 7 5 3 2 0 85 8 249
2014 First official language - English 32 31 12 13 11 1 0 64 24 439
2014 First official language - French 43 35 9 7 4 0 0 79 12 216
2011 First official language - English 33 32 12 11 10 1 0 67 21 472
2011 First official language - French 37 35 14 6 7 2 0 73 13 229
2008 First official language - English 23 37 15 12 12 1 0 60 25 376
2008 First official language - French 34 35 15 12 3 1 0 70 15 195

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 26 14 17 17 2 3 49 36 552
2017 First official language - French 21 27 17 15 14 4 2 51 31 250
2014 First official language - English 17 19 16 19 24 2 3 38 45 439
2014 First official language - French 21 29 17 14 15 1 4 52 30 216
2011 First official language - English 16 24 15 18 21 2 4 42 42 470
2011 First official language - French 14 28 17 20 16 2 4 44 38 229
2008 First official language - English 13 33 13 14 24 1 2 48 39 380
2008 First official language - French 17 33 17 15 12 3 2 53 29 195

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 40 17 11 4 2 0 68 15 550
2017 First official language - French 24 39 22 6 3 6 1 67 9 249

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 32 12 4 2 3 1 81 6 551
2017 First official language - French 48 32 13 2 0 5 0 83 3 250
2014 First official language - English 48 31 11 4 2 3 0 82 7 438
2014 First official language - French 54 34 8 1 0 1 0 90 2 216

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 39 10 5 2 1 0 83 7 550
2017 First official language - French 46 37 11 2 2 3 0 85 4 249
2014 First official language - English 43 34 11 7 3 1 0 79 11 439
2014 First official language - French 54 30 9 6 0 1 0 84 6 216
2011 First official language - English 38 34 15 7 3 3 0 74 11 471
2011 First official language - French 43 38 10 3 3 1 1 84 6 230

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 34 9 6 2 0 0 83 8 553
2017 First official language - French 54 32 9 4 2 0 0 86 5 250
2014 First official language - English 48 34 8 6 2 0 0 83 9 439
2014 First official language - French 58 32 6 3 0 0 0 91 3 216
2011 First official language - English 45 35 10 7 3 0 0 81 10 470
2011 First official language - French 51 35 8 3 2 0 0 86 5 231
2008 First official language - English 38 37 14 7 4 1 0 75 11 380
2008 First official language - French 42 38 12 6 2 0 0 81 7 195

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 31 15 6 3 0 0 76 9 551
2017 First official language - French 52 30 13 2 3 0 0 82 5 248
2014 First official language - English 35 37 16 7 6 0 0 72 13 439
2014 First official language - French 47 37 11 5 0 0 0 84 6 216
2011 First official language - English 35 34 18 9 4 1 0 69 13 471
2011 First official language - French 48 33 13 4 3 0 0 80 7 229

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 37 11 8 3 0 0 78 11 551
2017 First official language - French 50 31 12 5 2 0 0 81 7 250
2014 First official language - English 36 36 14 10 4 0 0 72 14 438
2014 First official language - French 48 34 10 7 1 0 0 82 8 216
2011 First official language - English 36 36 14 10 4 0 0 72 14 473
2011 First official language - French 47 34 11 5 3 0 0 81 8 228
2008 First official language - English 31 40 12 11 6 0 0 71 17 377
2008 First official language - French 49 34 9 5 3 0 0 83 8 195

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 26 14 12 7 3 2 65 20 551
2017 First official language - French 40 28 18 6 4 4 0 71 10 250
2014 First official language - English 34 26 18 12 7 3 1 62 19 439
2014 First official language - French 42 30 13 11 3 1 0 73 14 216
2011 First official language - English 31 30 17 12 7 3 1 63 20 473
2011 First official language - French 39 27 13 10 8 3 0 68 19 229
2008 First official language - English 31 27 17 13 7 5 1 62 21 380
2008 First official language - French 41 27 19 4 6 3 1 70 11 195
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 27 39 34 552
2017 First official language - French 24 40 36 250
2014 First official language - English 22 41 38 439
2014 First official language - French 23 41 36 216
2011 First official language - English 21 43 36 473
2011 First official language - French 26 47 27 230

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 18 19 27 8 21 7 150
2017 First official language - French 21 34 31 7 3 3 61
2014 First official language - English 17 24 31 20 9999 8 94
2014 First official language - French 26 32 35 4 9999 4 50
2011 First official language - English 28 18 30 14 9999 10 100
2011 First official language - French 15 28 42 10 9999 5 60
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 18 82 551
2017 First official language - French 11 89 250
2014 First official language - English 19 81 438
2014 First official language - French 18 82 216

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 101
2017 First official language - French 55 27
2014 First official language - English 48 80
2014 First official language - French 57 38

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 71 101
2017 First official language - French 67 27
2014 First official language - English 70 80
2014 First official language - French 49 38

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 101
2017 First official language - French 0 27
2014 First official language - English 0 80
2014 First official language - French 0 38

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 27

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 27

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 101
2017 First official language - French 41 27
2014 First official language - English 40 80
2014 First official language - French 52 38

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 101
2017 First official language - French 33 27
2014 First official language - English 34 80
2014 First official language - French 33 38

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 101
2017 First official language - French 45 27
2014 First official language - English 49 80
2014 First official language - French 37 38

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 101
2017 First official language - French 41 27
2014 First official language - English 44 80
2014 First official language - French 36 38

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 101
2017 First official language - French 19 27
2014 First official language - English 33 80
2014 First official language - French 28 38

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 52 101
2017 First official language - French 67 27
2014 First official language - English 57 80
2014 First official language - French 56 38

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 101
2017 First official language - French 33 27
2014 First official language - English 42 80
2014 First official language - French 18 38

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 27
2014 First official language - English 0 80

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 101
2017 First official language - French 0 27
2014 First official language - English 12 80
2014 First official language - French 13 38

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 101
2017 First official language - French 30 27
2014 First official language - English 44 80
2014 First official language - French 34 38

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 101
2017 First official language - French 37 27
2014 First official language - English 29 80
2014 First official language - French 24 38

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 101
2014 First official language - English 9 80

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 101
2017 First official language - French 44 27
2014 First official language - English 56 80
2014 First official language - French 77 38

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 101
2017 First official language - French 22 27
2014 First official language - English 26 80
2014 First official language - French 23 38

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 101
2014 First official language - English 11 80

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 101
2017 First official language - French 19 27
2014 First official language - English 26 80
2014 First official language - French 24 38

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 101
2017 First official language - French 18 27
2014 First official language - English 23 80
2014 First official language - French 18 38

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 101
2014 First official language - English 15 80
2014 First official language - French 13 38

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 101

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 101
2017 First official language - French 33 27
2014 First official language - English 20 80

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 97
2014 First official language - English 11 72

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 97
2017 First official language - French 27 26
2014 First official language - English 11 72
2014 First official language - French 14 36

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 97
2017 First official language - French 27 26
2014 First official language - French 23 36

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 97

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 97
2014 First official language - English 14 72
2014 First official language - French 22 36

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 97
2014 First official language - English 8 72

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 97

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 97
2014 First official language - English 8 72

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 97
2017 First official language - French 23 26
2014 First official language - English 31 72
2014 First official language - French 25 36

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 97
2014 First official language - English 7 72

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 97
2017 First official language - French 46 26
2014 First official language - English 49 72
2014 First official language - French 32 36

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 26
2014 First official language - French 0 36

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 63 97
2017 First official language - French 46 26
2014 First official language - English 67 72
2014 First official language - French 42 36

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 26

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 97
2017 First official language - French 19 26
2014 First official language - English 9 72

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 94 6 100
2017 First official language - French 96 4 28

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 15 18 9 8 24 7 49 24 552
2017 First official language - French 15 17 18 7 4 32 8 53 18 250
2014 First official language - English 18 17 18 9 9 22 7 49 25 439
2014 First official language - French 19 16 16 11 5 24 8 53 23 215

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 30 15 8 4 9 1 70 13 551
2017 First official language - French 31 31 20 6 2 9 2 69 8 250
2014 First official language - English 32 31 15 8 6 8 1 68 15 439
2014 First official language - French 38 34 13 7 2 5 0 76 10 216
2011 First official language - English 31 35 14 8 4 8 0 72 13 470
2011 First official language - French 40 30 18 3 3 5 0 74 7 231
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 42 10 7 2 2 12 79 10 553
2017 First official language - French 21 40 14 6 2 4 15 74 9 250
2014 First official language - English 28 49 8 5 1 2 8 85 6 439
2014 First official language - French 24 40 16 3 0 3 14 76 5 216
2011 First official language - English 25 48 8 4 2 2 12 84 7 473
2011 First official language - French 19 37 11 4 5 2 21 73 13 230
2008 First official language - English 22 43 7 5 2 2 19 83 8 380
2008 First official language - French 19 30 8 6 2 1 35 75 12 195

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 20 21 11 6 20 10 44 25 551
2017 First official language - French 11 22 18 9 7 24 9 49 23 250
2014 First official language - English 12 26 21 11 5 17 8 50 22 439
2014 First official language - French 15 31 17 5 3 18 11 64 11 216
2011 First official language - English 10 27 22 11 5 17 8 49 21 473
2011 First official language - French 11 19 21 6 6 22 15 48 18 229

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 27 11 4 2 10 12 79 7 553
2017 First official language - French 35 28 10 2 1 10 14 84 4 250
2014 First official language - English 33 28 13 4 3 10 8 76 8 439
2014 First official language - French 39 24 10 2 1 11 13 83 4 216
2011 First official language - English 34 28 11 5 2 9 10 78 8 472
2011 First official language - French 29 23 12 2 3 12 19 76 6 230
2008 First official language - English 28 29 12 2 1 11 17 79 5 380
2008 First official language - French 23 28 5 1 1 8 35 89 2 195

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 28 14 6 5 12 11 68 14 552
2017 First official language - French 25 26 13 4 4 14 13 71 11 250
2014 First official language - English 24 25 17 7 4 15 7 63 15 439
2014 First official language - French 27 28 12 5 1 14 12 75 9 216
2011 First official language - English 27 28 16 4 3 13 9 70 9 471
2011 First official language - French 25 27 12 2 2 13 19 77 5 230
2008 First official language - English 26 25 15 7 3 10 16 67 13 378
2008 First official language - French 25 23 11 2 1 7 31 78 4 195
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 9 91 549
2017 First official language - French 5 95 250
2014 First official language - English 8 92 436
2014 First official language - French 3 97 214

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 51
2014 First official language - English 46 32

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 86 51
2017 First official language - French 91 11
2014 First official language - English 83 32

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 51
2017 First official language - French 0 11
2014 First official language - English 0 32

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 0 32

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 51
2017 First official language - French 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 51
2014 First official language - English 21 33

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 51
2014 First official language - English 28 33

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 51
2017 First official language - French 0 11
2014 First official language - English 15 33

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 0 33

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 51
2014 First official language - English 43 33

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 37 51
2014 First official language - English 39 33

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 51

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 51

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 51

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 51
2017 First official language - French 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 51
2017 First official language - French 0 11
2014 First official language - English 0 33

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 51
2017 First official language - French 54 11
2014 First official language - English 21 33

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 51
2017 First official language - French 45 11
2014 First official language - English 33 33

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 51
2014 First official language - English 19 33

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 51
2014 First official language - English 19 33

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 51

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 51
2014 First official language - English 45 33

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 0 30

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 48
2017 First official language - French 0 11
2014 First official language - English 23 30

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 0 30

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 0 30

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 48
2017 First official language - French 0 11
2014 First official language - English 0 30

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 48
2014 First official language - English 0 30

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 48
2014 First official language - English 31 30

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 48
2017 First official language - French 64 11
2014 First official language - English 54 30

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 48
2014 First official language - English 0 30

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 77 48
2017 First official language - French 73 11
2014 First official language - English 64 30

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 96 4 51
2017 First official language - French 100 0 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 13 16 4 2 36 8 62 10 552
2017 First official language - French 18 15 15 2 3 41 6 63 8 250
2014 First official language - English 20 14 18 4 3 33 9 58 11 439
2014 First official language - French 23 17 18 1 1 32 8 66 3 216

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 27 14 4 2 14 2 77 6 550
2017 First official language - French 36 32 13 1 2 15 1 81 4 249
2014 First official language - English 37 28 13 4 2 14 2 76 8 438
2014 First official language - French 37 34 17 0 0 9 1 80 0 216
2011 First official language - English 40 33 13 3 2 10 0 81 5 472
2011 First official language - French 42 36 8 5 1 8 0 84 7 230
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 31 16 6 3 0 3 74 9 546
2017 First official language - French 44 25 14 6 2 2 6 75 10 249

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 30 27 13 11 1 1 48 25 550
2017 First official language - French 18 30 27 13 11 1 0 49 24 250

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 38 19 11 4 1 2 65 15 549
2017 First official language - French 27 35 22 10 4 1 0 63 15 248

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 25 23 13 12 2 2 49 27 550
2017 First official language - French 23 31 22 11 10 2 1 56 22 249

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 29 13 6 4 1 4 76 10 546
2017 First official language - French 43 25 16 5 3 2 6 74 9 250

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 36 18 9 5 0 1 68 15 547
2017 First official language - French 32 29 25 9 4 2 0 62 13 248

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 35 21 9 5 1 1 64 14 547
2017 First official language - French 29 35 21 8 4 2 1 67 12 248

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 36 23 10 5 1 1 60 16 549
2017 First official language - French 30 33 25 7 4 1 1 64 11 247

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 35 21 10 8 0 1 61 18 546
2017 First official language - French 33 33 20 8 4 2 2 68 12 248

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 37 18 9 3 1 2 69 12 546
2017 First official language - French 34 32 19 9 2 2 1 69 12 248

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 24 9 3 3 0 2 85 6 546
2017 First official language - French 63 19 10 2 2 1 2 85 4 250

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 15 7 2 3 0 2 87 5 550
2017 First official language - French 72 13 4 2 2 1 5 90 5 250

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 32 10 4 2 0 2 84 6 548
2017 First official language - French 47 31 11 4 3 1 3 82 7 250

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 22 11 4 6 0 2 79 10 550
2017 First official language - French 64 16 8 6 3 1 3 83 9 249

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 14 5 1 0 0 26 91 2 547
2017 First official language - French 58 11 3 1 1 1 25 93 3 250

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 17 7 2 1 0 7 90 3 545
2017 First official language - French 69 15 5 0 0 1 10 94 1 250

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 14 8 3 3 0 2 86 6 547
2017 First official language - French 70 9 7 3 3 1 7 86 6 250

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 32 12 3 2 1 2 83 5 546
2017 First official language - French 50 25 13 4 4 0 4 78 8 250

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 35 38 9 6 0 0 47 15 553
2017 First official language - French 15 29 42 9 4 0 0 45 13 250

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 18 41 23 9 1 1 33 26 550
2017 First official language - French 5 14 43 28 10 0 1 38 19 250

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 42 8 3 2 3 1 86 5 552
2017 First official language - French 50 39 8 2 0 1 0 90 2 250

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 42 14 12 6 2 1 67 19 550
2017 First official language - French 26 49 12 7 3 2 0 77 10 250
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 13 87 549
2017 First official language - French 11 89 249
2014 First official language - English 12 88 439
2014 First official language - French 10 90 215

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 83 17 72
2017 First official language - French 82 18 28
2014 First official language - English 84 16 50
2014 First official language - French 76 24 20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 26 5 11 2 0 0 82 13 59
2017 First official language - French 56 30 4 4 4 0 0 87 9 23
2014 First official language - English 68 19 2 7 2 0 0 88 10 42
2014 First official language - French 80 13 0 7 0 0 0 93 7 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 25 10 4 3 5 2 55 45 551
2017 First official language - French 53 32 8 3 1 2 0 54 46 250

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 230
2017 First official language - French 14 109

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 230
2017 First official language - French 11 109

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 230
2017 First official language - French 7 109

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 230
2017 First official language - French 31 109

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 230
2017 First official language - French 6 109

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 230
2017 First official language - French 53 109

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 13 69 11 2 2 3 227
2017 First official language - French 34 54 7 3 1 1 107

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 28 9 10 3 2 8 75 14 234
2017 First official language - French 37 26 9 6 1 4 18 80 9 112

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 14 13 8 6 4 42 50 27 234
2017 First official language - French 16 17 10 4 7 7 39 62 20 112
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