2017 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 36 2 7 3 0 0 88 10 134
2017 3 to 10 years in the federal public service 41 49 3 5 2 0 0 89 7 274
2017 11 to 20 years in the federal public service 45 45 3 3 4 0 0 90 7 252
2017 More than 20 years in the federal public service 47 43 4 5 1 0 0 90 6 127
2014 Less than 3 years in the federal public service 46 49 0 2 3 0 0 95 5 37
2014 3 to 10 years in the federal public service 49 39 4 7 2 0 0 87 9 304
2014 11 to 20 years in the federal public service 42 45 4 8 1 0 0 87 9 187
2014 More than 20 years in the federal public service 43 43 2 5 5 1 0 87 11 115
2011 Less than 3 years in the federal public service 52 34 6 6 1 0 0 86 8 79
2011 3 to 10 years in the federal public service 42 45 4 7 2 0 0 87 9 322
2011 11 to 20 years in the federal public service 44 46 2 6 2 0 0 90 8 175
2011 More than 20 years in the federal public service 43 43 3 8 3 0 0 86 11 115
2008 Less than 3 years in the federal public service 38 48 3 7 2 1 0 87 9 151
2008 3 to 10 years in the federal public service 39 45 5 7 3 0 0 84 11 203
2008 11 to 20 years in the federal public service 29 48 5 12 6 0 0 77 18 128
2008 More than 20 years in the federal public service 33 46 0 13 8 0 0 79 21 87

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 88 7 2 1 1 1 0 96 2 134
2017 3 to 10 years in the federal public service 70 17 4 3 2 2 2 91 5 274
2017 11 to 20 years in the federal public service 71 18 5 2 2 1 1 90 4 252
2017 More than 20 years in the federal public service 58 28 8 5 0 1 1 87 5 126
2014 Less than 3 years in the federal public service 90 8 2 0 0 0 0 98 0 37
2014 3 to 10 years in the federal public service 76 16 2 3 1 0 0 93 4 304
2014 11 to 20 years in the federal public service 75 15 4 3 2 1 1 91 5 187
2014 More than 20 years in the federal public service 73 17 5 3 3 0 0 90 5 115
2011 Less than 3 years in the federal public service 82 11 4 3 0 0 0 94 3 79
2011 3 to 10 years in the federal public service 73 20 2 3 1 0 1 94 4 322
2011 11 to 20 years in the federal public service 70 19 5 4 1 1 1 90 5 175
2011 More than 20 years in the federal public service 68 17 5 5 4 0 1 85 10 115
2008 Less than 3 years in the federal public service 72 21 2 3 1 0 0 93 5 150
2008 3 to 10 years in the federal public service 67 23 2 4 2 0 0 91 6 203
2008 11 to 20 years in the federal public service 59 27 6 2 4 0 2 88 6 128
2008 More than 20 years in the federal public service 60 16 7 9 5 1 2 79 14 87

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 78 11 4 3 2 1 2 91 5 134
2017 3 to 10 years in the federal public service 70 17 3 5 3 0 1 88 8 273
2017 11 to 20 years in the federal public service 67 16 4 7 6 0 1 83 13 252
2017 More than 20 years in the federal public service 63 21 9 4 1 0 3 86 5 127
2014 Less than 3 years in the federal public service 74 13 8 5 0 0 0 87 5 37
2014 3 to 10 years in the federal public service 70 17 5 4 3 0 1 88 7 304
2014 11 to 20 years in the federal public service 68 17 7 5 3 0 1 86 8 187
2014 More than 20 years in the federal public service 63 21 9 3 3 1 1 85 5 115
2011 Less than 3 years in the federal public service 82 10 0 6 1 0 0 92 8 79
2011 3 to 10 years in the federal public service 68 19 3 5 3 0 2 89 8 322
2011 11 to 20 years in the federal public service 65 20 7 6 1 0 1 85 7 175
2011 More than 20 years in the federal public service 62 20 7 4 5 0 2 83 10 115
2008 Less than 3 years in the federal public service 70 13 5 8 3 0 1 83 11 150
2008 3 to 10 years in the federal public service 64 18 5 7 6 0 0 82 13 203
2008 11 to 20 years in the federal public service 60 22 5 8 4 0 2 83 12 128
2008 More than 20 years in the federal public service 61 23 5 5 5 0 2 86 9 87

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 63 24 2 5 5 0 0 87 10 134
2017 3 to 10 years in the federal public service 46 38 7 5 4 0 0 84 9 273
2017 11 to 20 years in the federal public service 51 36 4 4 4 0 0 87 8 252
2017 More than 20 years in the federal public service 43 35 3 15 5 0 0 78 19 127
2014 Less than 3 years in the federal public service 59 36 0 6 0 0 0 94 6 37
2014 3 to 10 years in the federal public service 51 29 9 6 5 0 0 80 11 303
2014 11 to 20 years in the federal public service 45 33 7 10 5 0 0 78 15 187
2014 More than 20 years in the federal public service 49 25 8 11 7 0 0 74 18 115
2011 Less than 3 years in the federal public service 58 29 5 5 3 0 0 87 8 79
2011 3 to 10 years in the federal public service 47 34 6 9 4 0 0 81 13 319
2011 11 to 20 years in the federal public service 44 35 8 5 9 0 0 78 14 175
2011 More than 20 years in the federal public service 43 35 10 9 3 0 1 79 11 115

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 33 4 9 4 0 0 82 14 134
2017 3 to 10 years in the federal public service 42 38 8 11 2 0 0 79 13 274
2017 11 to 20 years in the federal public service 46 41 5 6 2 0 1 87 8 252
2017 More than 20 years in the federal public service 48 36 6 8 2 0 1 85 9 127
2014 Less than 3 years in the federal public service 37 41 8 11 3 0 0 78 14 37
2014 3 to 10 years in the federal public service 44 35 9 7 5 0 0 79 12 304
2014 11 to 20 years in the federal public service 54 35 2 7 2 0 0 89 9 187
2014 More than 20 years in the federal public service 48 30 11 5 5 1 0 78 10 115
2011 Less than 3 years in the federal public service 42 44 5 3 5 0 1 87 8 79
2011 3 to 10 years in the federal public service 40 38 8 9 4 0 0 78 14 322
2011 11 to 20 years in the federal public service 44 36 9 5 5 0 1 81 10 173
2011 More than 20 years in the federal public service 45 30 11 9 3 0 4 77 12 114
2008 Less than 3 years in the federal public service 31 46 10 11 1 0 0 77 13 151
2008 3 to 10 years in the federal public service 31 38 12 12 7 0 0 69 19 202
2008 11 to 20 years in the federal public service 24 41 18 10 7 0 0 65 17 128
2008 More than 20 years in the federal public service 28 43 11 10 5 1 2 73 15 87

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 33 6 9 2 0 1 83 11 134
2017 3 to 10 years in the federal public service 55 30 6 6 2 0 0 85 8 273
2017 11 to 20 years in the federal public service 46 41 7 3 4 0 0 87 6 252
2017 More than 20 years in the federal public service 57 31 6 4 2 0 0 88 5 127
2014 Less than 3 years in the federal public service 51 32 6 11 0 0 0 84 11 37
2014 3 to 10 years in the federal public service 44 37 9 8 2 0 0 82 10 304
2014 11 to 20 years in the federal public service 45 36 10 5 3 0 1 81 9 187
2014 More than 20 years in the federal public service 47 42 5 5 1 0 0 89 6 115
2011 Less than 3 years in the federal public service 49 33 8 8 3 0 0 82 10 79
2011 3 to 10 years in the federal public service 44 34 10 8 3 0 1 79 11 321
2011 11 to 20 years in the federal public service 46 39 10 4 1 0 0 85 5 175
2011 More than 20 years in the federal public service 55 30 13 1 2 0 0 84 3 115
2008 Less than 3 years in the federal public service 42 36 9 10 2 0 0 79 12 151
2008 3 to 10 years in the federal public service 43 35 11 5 5 0 0 78 10 203
2008 11 to 20 years in the federal public service 41 45 9 5 1 0 0 85 6 128
2008 More than 20 years in the federal public service 52 36 5 5 3 0 0 87 8 87

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 30 7 6 4 0 0 83 9 133
2017 3 to 10 years in the federal public service 60 28 6 4 2 0 0 88 6 273
2017 11 to 20 years in the federal public service 54 36 4 4 2 0 0 90 6 252
2017 More than 20 years in the federal public service 64 29 3 3 2 0 0 92 5 126
2014 Less than 3 years in the federal public service 55 32 10 3 0 0 0 87 3 37
2014 3 to 10 years in the federal public service 50 34 6 8 3 0 0 84 10 304
2014 11 to 20 years in the federal public service 58 30 6 4 2 0 0 88 5 187
2014 More than 20 years in the federal public service 63 24 5 5 2 1 0 88 7 115
2011 Less than 3 years in the federal public service 51 37 5 4 4 0 0 87 8 79
2011 3 to 10 years in the federal public service 49 33 8 7 4 0 0 82 11 321
2011 11 to 20 years in the federal public service 55 37 2 4 2 0 0 92 6 174
2011 More than 20 years in the federal public service 58 31 8 1 2 0 1 89 3 115
2008 Less than 3 years in the federal public service 38 48 6 5 3 1 0 86 8 151
2008 3 to 10 years in the federal public service 48 41 5 4 2 0 0 89 6 202
2008 11 to 20 years in the federal public service 54 34 4 4 4 0 0 88 8 127
2008 More than 20 years in the federal public service 55 37 3 2 2 0 0 92 5 87

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 74 21 4 1 1 0 0 94 2 134
2017 3 to 10 years in the federal public service 64 29 4 3 1 0 0 93 3 273
2017 11 to 20 years in the federal public service 64 28 4 2 0 0 0 93 2 251
2017 More than 20 years in the federal public service 63 29 7 1 0 0 1 92 1 127
2014 Less than 3 years in the federal public service 73 22 2 3 0 0 0 95 3 37
2014 3 to 10 years in the federal public service 70 24 2 2 1 0 0 95 3 304
2014 11 to 20 years in the federal public service 69 24 3 3 1 0 0 93 4 187
2014 More than 20 years in the federal public service 66 25 6 0 3 0 0 91 3 115

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 18 5 4 1 1 0 90 5 134
2017 3 to 10 years in the federal public service 50 30 10 6 4 0 0 80 10 273
2017 11 to 20 years in the federal public service 50 33 7 6 3 0 0 83 9 252
2017 More than 20 years in the federal public service 54 32 6 5 3 0 0 86 8 127
2014 Less than 3 years in the federal public service 46 38 8 6 3 0 0 84 8 37
2014 3 to 10 years in the federal public service 49 33 10 5 4 0 0 82 8 304
2014 11 to 20 years in the federal public service 56 24 8 9 2 0 0 80 12 187
2014 More than 20 years in the federal public service 54 26 11 5 2 1 1 82 7 115
2011 Less than 3 years in the federal public service 54 34 8 3 1 0 0 89 4 79
2011 3 to 10 years in the federal public service 49 32 5 11 3 0 0 81 14 322
2011 11 to 20 years in the federal public service 47 32 10 8 2 0 0 80 11 176
2011 More than 20 years in the federal public service 52 26 8 8 6 0 0 78 14 115

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 16 11 9 3 2 7 76 13 134
2017 3 to 10 years in the federal public service 49 23 5 9 7 2 5 78 17 273
2017 11 to 20 years in the federal public service 43 26 8 6 6 0 11 77 14 252
2017 More than 20 years in the federal public service 34 28 8 5 5 2 19 79 12 126
2014 Less than 3 years in the federal public service 46 31 6 4 8 0 5 80 14 37
2014 3 to 10 years in the federal public service 40 30 8 12 6 1 3 73 19 304
2014 11 to 20 years in the federal public service 40 27 8 9 8 1 7 72 19 187
2014 More than 20 years in the federal public service 35 23 8 14 8 1 11 67 24 115
2011 Less than 3 years in the federal public service 58 23 6 5 4 1 2 84 9 79
2011 3 to 10 years in the federal public service 48 30 7 9 5 0 1 79 14 322
2011 11 to 20 years in the federal public service 43 24 7 9 7 1 8 75 17 176
2011 More than 20 years in the federal public service 38 24 4 8 12 0 15 72 24 114
2008 Less than 3 years in the federal public service 52 28 5 6 3 3 2 85 10 151
2008 3 to 10 years in the federal public service 54 27 5 6 5 0 2 83 12 203
2008 11 to 20 years in the federal public service 41 26 5 11 9 2 5 72 22 128
2008 More than 20 years in the federal public service 37 22 3 8 17 0 12 67 29 86

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 42 9 6 4 0 1 80 10 134
2017 3 to 10 years in the federal public service 39 42 13 4 3 0 0 81 6 274
2017 11 to 20 years in the federal public service 36 45 7 7 4 0 0 82 11 252
2017 More than 20 years in the federal public service 53 30 8 8 2 0 0 83 9 127
2014 Less than 3 years in the federal public service 38 46 11 6 0 0 0 84 6 37
2014 3 to 10 years in the federal public service 32 45 10 10 4 0 0 77 14 304
2014 11 to 20 years in the federal public service 37 36 12 8 7 0 0 74 14 187
2014 More than 20 years in the federal public service 36 46 8 8 3 0 0 81 11 115
2011 Less than 3 years in the federal public service 42 42 6 9 1 0 0 83 10 79
2011 3 to 10 years in the federal public service 35 41 8 10 5 0 0 76 16 321
2011 11 to 20 years in the federal public service 37 44 10 7 2 0 0 81 9 175
2011 More than 20 years in the federal public service 42 36 10 5 7 0 0 78 12 115
2008 Less than 3 years in the federal public service 36 44 10 7 3 0 0 80 10 151
2008 3 to 10 years in the federal public service 38 43 6 7 6 0 0 81 13 203
2008 11 to 20 years in the federal public service 34 43 13 7 3 0 0 76 10 127
2008 More than 20 years in the federal public service 48 34 8 6 3 1 0 82 9 86

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 41 12 4 4 1 1 79 9 134
2017 3 to 10 years in the federal public service 28 32 13 17 9 0 0 60 27 274
2017 11 to 20 years in the federal public service 25 36 18 12 9 0 0 61 21 252
2017 More than 20 years in the federal public service 27 39 12 15 5 1 0 67 21 127
2014 Less than 3 years in the federal public service 48 21 17 11 3 0 0 69 14 37
2014 3 to 10 years in the federal public service 25 32 18 14 10 0 0 57 24 304
2014 11 to 20 years in the federal public service 25 34 15 12 12 0 0 60 25 187
2014 More than 20 years in the federal public service 31 30 17 13 7 2 0 62 21 115
2011 Less than 3 years in the federal public service 32 38 18 5 6 0 1 70 12 79
2011 3 to 10 years in the federal public service 22 37 17 14 9 0 0 59 24 321
2011 11 to 20 years in the federal public service 22 40 15 14 9 0 0 62 23 176
2011 More than 20 years in the federal public service 29 33 7 17 13 1 0 63 30 115

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 46 8 11 2 0 0 79 13 134
2017 3 to 10 years in the federal public service 35 43 11 8 3 0 0 78 11 274
2017 11 to 20 years in the federal public service 32 41 12 11 3 0 0 74 15 251
2017 More than 20 years in the federal public service 44 41 6 6 2 0 0 86 8 127

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 35 4 3 2 0 0 91 5 134
2017 3 to 10 years in the federal public service 50 35 9 5 2 0 0 84 6 274
2017 11 to 20 years in the federal public service 44 41 9 3 4 0 0 84 7 250
2017 More than 20 years in the federal public service 53 34 7 5 1 0 0 87 6 127
2014 Less than 3 years in the federal public service 41 37 11 5 6 0 0 79 11 37
2014 3 to 10 years in the federal public service 45 37 10 6 3 0 0 82 9 304
2014 11 to 20 years in the federal public service 43 39 9 5 3 1 0 83 8 187
2014 More than 20 years in the federal public service 54 28 7 3 6 1 1 83 9 114
2011 Less than 3 years in the federal public service 49 35 5 8 3 0 0 85 10 79
2011 3 to 10 years in the federal public service 41 36 13 7 2 0 0 78 9 322
2011 11 to 20 years in the federal public service 43 43 10 4 1 0 0 85 5 176
2011 More than 20 years in the federal public service 55 32 7 3 3 1 0 88 5 115
2008 Less than 3 years in the federal public service 47 35 11 5 3 0 0 82 7 151
2008 3 to 10 years in the federal public service 41 43 7 6 2 0 0 84 8 203
2008 11 to 20 years in the federal public service 45 31 12 9 2 1 0 77 11 127
2008 More than 20 years in the federal public service 62 26 3 5 3 1 0 88 8 86

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 39 12 4 4 0 0 80 9 134
2017 3 to 10 years in the federal public service 37 33 14 10 6 0 0 69 16 274
2017 11 to 20 years in the federal public service 31 38 15 7 8 0 0 69 16 251
2017 More than 20 years in the federal public service 42 34 9 11 4 0 0 76 15 126

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 28 11 4 1 0 1 85 4 133
2017 3 to 10 years in the federal public service 60 29 8 1 1 0 0 89 3 274
2017 11 to 20 years in the federal public service 56 31 7 4 2 0 0 87 6 251
2017 More than 20 years in the federal public service 66 26 6 2 0 0 0 92 2 127
2014 Less than 3 years in the federal public service 76 19 5 0 0 0 0 95 0 37
2014 3 to 10 years in the federal public service 62 25 9 2 1 0 0 87 4 304
2014 11 to 20 years in the federal public service 62 25 8 3 2 0 0 87 5 187
2014 More than 20 years in the federal public service 73 22 5 0 1 0 0 95 1 115
2011 Less than 3 years in the federal public service 59 33 4 3 1 0 0 92 4 79
2011 3 to 10 years in the federal public service 57 28 10 4 2 0 0 85 5 322
2011 11 to 20 years in the federal public service 65 26 7 2 1 0 0 91 2 176
2011 More than 20 years in the federal public service 66 23 9 1 0 0 1 90 1 115

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 38 10 5 2 0 1 82 7 133
2017 3 to 10 years in the federal public service 36 40 11 8 4 0 0 76 13 273
2017 11 to 20 years in the federal public service 36 40 9 10 4 0 0 76 14 251
2017 More than 20 years in the federal public service 38 40 10 8 3 0 0 79 11 127
2014 Less than 3 years in the federal public service 19 64 6 8 3 0 0 84 11 37
2014 3 to 10 years in the federal public service 25 47 12 10 6 0 0 72 16 304
2014 11 to 20 years in the federal public service 29 39 8 16 8 0 0 68 23 187
2014 More than 20 years in the federal public service 29 45 8 7 11 0 0 74 18 115
2011 Less than 3 years in the federal public service 37 37 10 9 4 1 3 76 13 79
2011 3 to 10 years in the federal public service 29 40 13 12 5 0 0 69 18 321
2011 11 to 20 years in the federal public service 30 43 10 12 5 0 0 73 17 174
2011 More than 20 years in the federal public service 39 30 10 11 10 0 1 69 21 115

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 31 12 4 2 0 0 82 6 133
2017 3 to 10 years in the federal public service 36 36 15 9 5 0 0 72 14 274
2017 11 to 20 years in the federal public service 34 38 16 9 3 0 0 72 12 251
2017 More than 20 years in the federal public service 41 30 15 9 5 0 0 71 14 127
2014 Less than 3 years in the federal public service 49 34 3 8 6 0 0 83 14 37
2014 3 to 10 years in the federal public service 33 36 14 10 6 0 0 69 16 304
2014 11 to 20 years in the federal public service 32 31 17 14 6 0 0 63 20 187
2014 More than 20 years in the federal public service 33 33 15 12 6 1 0 66 19 115

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 33 10 2 2 0 0 86 4 133
2017 3 to 10 years in the federal public service 37 40 12 9 3 0 0 77 12 274
2017 11 to 20 years in the federal public service 38 37 12 8 4 0 0 75 13 251
2017 More than 20 years in the federal public service 47 31 10 8 2 1 1 80 10 127
2014 Less than 3 years in the federal public service 39 36 14 6 3 3 0 77 9 37
2014 3 to 10 years in the federal public service 39 36 10 9 5 1 0 75 14 303
2014 11 to 20 years in the federal public service 32 40 13 10 5 0 0 72 15 186
2014 More than 20 years in the federal public service 35 45 9 5 5 0 1 80 11 115
2011 Less than 3 years in the federal public service 49 33 3 11 0 4 0 85 12 79
2011 3 to 10 years in the federal public service 35 40 12 11 2 0 0 75 13 320
2011 11 to 20 years in the federal public service 36 44 12 6 2 0 0 80 8 175
2011 More than 20 years in the federal public service 41 33 12 5 8 0 1 74 13 114

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 29 11 6 1 0 0 83 7 133
2017 3 to 10 years in the federal public service 48 34 12 4 2 0 0 82 6 274
2017 11 to 20 years in the federal public service 42 41 8 6 2 0 0 83 9 249
2017 More than 20 years in the federal public service 52 34 9 5 1 0 0 85 5 126
2014 Less than 3 years in the federal public service 51 38 7 3 0 0 0 90 3 37
2014 3 to 10 years in the federal public service 44 38 11 5 3 0 0 81 7 303
2014 11 to 20 years in the federal public service 44 36 7 8 4 0 0 81 12 187
2014 More than 20 years in the federal public service 50 36 8 5 0 1 0 86 6 115
2011 Less than 3 years in the federal public service 57 31 6 5 0 0 0 89 5 79
2011 3 to 10 years in the federal public service 47 34 11 6 3 0 0 80 9 322
2011 11 to 20 years in the federal public service 44 45 6 4 1 0 0 89 5 176
2011 More than 20 years in the federal public service 49 37 4 7 3 0 0 85 10 115
2008 Less than 3 years in the federal public service 47 40 7 3 2 0 0 87 5 151
2008 3 to 10 years in the federal public service 49 38 5 4 3 0 0 87 8 203
2008 11 to 20 years in the federal public service 43 43 9 3 2 0 0 86 5 127
2008 More than 20 years in the federal public service 55 29 8 6 2 0 0 84 8 86

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 32 9 1 2 0 1 88 4 134
2017 3 to 10 years in the federal public service 33 44 13 8 3 0 0 76 11 274
2017 11 to 20 years in the federal public service 31 38 19 7 4 0 0 70 11 251
2017 More than 20 years in the federal public service 24 39 24 6 5 1 2 65 11 127
2014 Less than 3 years in the federal public service 53 24 20 0 3 0 0 77 3 37
2014 3 to 10 years in the federal public service 33 43 19 4 1 0 0 76 5 304
2014 11 to 20 years in the federal public service 29 39 20 7 5 0 0 68 12 187
2014 More than 20 years in the federal public service 23 46 21 6 3 0 0 69 9 115
2011 Less than 3 years in the federal public service 44 39 10 4 3 0 0 84 6 79
2011 3 to 10 years in the federal public service 29 44 19 5 4 0 0 72 9 322
2011 11 to 20 years in the federal public service 19 38 24 12 7 0 0 56 20 176
2011 More than 20 years in the federal public service 21 36 22 12 9 0 0 57 21 115
2008 Less than 3 years in the federal public service 21 43 21 12 3 0 1 65 15 151
2008 3 to 10 years in the federal public service 21 41 23 9 5 0 0 62 14 203
2008 11 to 20 years in the federal public service 15 32 24 20 9 0 0 47 29 128
2008 More than 20 years in the federal public service 17 30 30 14 9 0 0 47 23 87

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 14 28 31 18 2 3 52 19 131
2017 3 to 10 years in the federal public service 5 20 40 23 9 0 2 33 25 273
2017 11 to 20 years in the federal public service 10 19 43 19 4 0 4 25 30 251
2017 More than 20 years in the federal public service 4 25 27 28 12 1 3 41 31 122
2014 Less than 3 years in the federal public service 8 8 44 19 16 0 6 37 17 37
2014 3 to 10 years in the federal public service 6 23 39 23 7 1 1 30 30 304
2014 11 to 20 years in the federal public service 9 27 37 19 5 0 2 25 37 187
2014 More than 20 years in the federal public service 10 23 37 22 7 1 0 30 33 115
2011 Less than 3 years in the federal public service 4 19 30 23 18 1 5 44 25 78
2011 3 to 10 years in the federal public service 11 25 33 19 8 0 4 28 38 318
2011 11 to 20 years in the federal public service 13 31 38 14 3 0 1 17 44 175
2011 More than 20 years in the federal public service 13 24 39 18 3 1 2 21 39 115
2008 Less than 3 years in the federal public service 12 28 30 17 11 1 3 28 41 151
2008 3 to 10 years in the federal public service 13 32 33 15 6 0 1 21 45 203
2008 11 to 20 years in the federal public service 15 41 30 11 3 0 0 14 56 128
2008 More than 20 years in the federal public service 15 30 33 14 6 0 2 20 46 87

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 1 5 18 35 32 6 3 74 6 131
2017 3 to 10 years in the federal public service 3 12 23 34 21 3 3 59 17 271
2017 11 to 20 years in the federal public service 5 13 23 32 17 2 8 55 19 251
2017 More than 20 years in the federal public service 3 10 24 34 24 2 3 61 13 121
2014 Less than 3 years in the federal public service 0 6 6 49 32 8 0 88 6 37
2014 3 to 10 years in the federal public service 3 9 24 36 24 2 3 63 12 303
2014 11 to 20 years in the federal public service 3 9 23 37 21 1 5 62 13 187
2014 More than 20 years in the federal public service 4 11 28 37 18 2 0 57 15 114
2011 Less than 3 years in the federal public service 3 9 18 29 33 4 5 68 13 79
2011 3 to 10 years in the federal public service 5 11 23 31 23 1 7 58 17 320
2011 11 to 20 years in the federal public service 6 13 29 35 12 2 2 50 20 175
2011 More than 20 years in the federal public service 6 15 21 31 22 2 4 56 22 115
2008 Less than 3 years in the federal public service 4 14 30 23 23 4 3 48 19 151
2008 3 to 10 years in the federal public service 9 17 33 25 14 0 2 40 26 202
2008 11 to 20 years in the federal public service 13 28 34 15 10 0 0 25 41 128
2008 More than 20 years in the federal public service 13 24 26 22 11 0 3 35 38 87

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 9 10 26 25 24 3 3 52 20 131
2017 3 to 10 years in the federal public service 9 23 37 18 9 1 3 28 34 273
2017 11 to 20 years in the federal public service 14 23 35 19 6 1 3 25 39 251
2017 More than 20 years in the federal public service 11 20 34 20 11 1 4 32 33 124
2014 Less than 3 years in the federal public service 8 19 33 19 14 2 6 36 29 37
2014 3 to 10 years in the federal public service 18 25 33 15 8 1 1 23 43 304
2014 11 to 20 years in the federal public service 13 30 34 16 4 1 2 21 44 186
2014 More than 20 years in the federal public service 15 28 29 20 5 1 2 26 45 115
2011 Less than 3 years in the federal public service 10 22 30 11 20 1 5 34 34 79
2011 3 to 10 years in the federal public service 19 27 26 16 7 1 4 25 48 321
2011 11 to 20 years in the federal public service 21 29 25 15 8 0 1 24 51 174
2011 More than 20 years in the federal public service 24 22 31 12 8 1 3 21 47 114
2008 Less than 3 years in the federal public service 15 24 28 20 8 2 3 29 41 151
2008 3 to 10 years in the federal public service 22 23 24 20 8 1 2 29 46 203
2008 11 to 20 years in the federal public service 18 28 30 13 9 1 2 22 47 128
2008 More than 20 years in the federal public service 18 30 21 16 11 0 3 29 50 87

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 1 5 13 41 34 3 2 79 7 132
2017 3 to 10 years in the federal public service 4 13 36 30 15 0 2 46 17 272
2017 11 to 20 years in the federal public service 4 15 44 27 7 1 2 35 19 248
2017 More than 20 years in the federal public service 2 15 34 33 13 1 1 48 18 120
2014 Less than 3 years in the federal public service 3 6 24 28 37 3 0 66 9 37
2014 3 to 10 years in the federal public service 6 11 34 33 16 0 1 49 17 304
2014 11 to 20 years in the federal public service 7 15 40 27 9 0 2 36 22 187
2014 More than 20 years in the federal public service 9 19 31 30 8 2 0 39 29 111
2011 Less than 3 years in the federal public service 5 5 18 39 27 3 4 70 11 79
2011 3 to 10 years in the federal public service 8 14 29 31 13 1 4 46 24 320
2011 11 to 20 years in the federal public service 9 20 43 20 9 0 1 29 29 173
2011 More than 20 years in the federal public service 9 19 29 29 11 0 4 41 29 114
2008 Less than 3 years in the federal public service 9 13 27 34 13 2 3 49 22 151
2008 3 to 10 years in the federal public service 9 13 33 31 12 0 2 43 23 203
2008 11 to 20 years in the federal public service 10 25 37 20 8 0 0 28 35 126
2008 More than 20 years in the federal public service 6 23 38 25 6 0 2 32 29 87

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 5 6 12 35 34 5 3 74 12 131
2017 3 to 10 years in the federal public service 13 19 30 26 9 0 2 36 33 274
2017 11 to 20 years in the federal public service 15 20 32 20 8 1 4 29 37 250
2017 More than 20 years in the federal public service 9 22 29 23 16 1 2 39 31 121
2014 Less than 3 years in the federal public service 8 8 19 21 27 10 6 58 19 37
2014 3 to 10 years in the federal public service 12 18 28 25 13 1 3 40 32 302
2014 11 to 20 years in the federal public service 12 21 28 31 6 0 2 38 33 187
2014 More than 20 years in the federal public service 13 19 36 21 7 1 3 29 33 115
2011 Less than 3 years in the federal public service 3 13 15 29 29 4 8 66 17 79
2011 3 to 10 years in the federal public service 9 20 27 27 11 1 5 41 31 320
2011 11 to 20 years in the federal public service 13 22 37 21 7 0 1 28 35 175
2011 More than 20 years in the federal public service 15 26 28 21 8 1 2 30 42 115
2008 Less than 3 years in the federal public service 7 17 25 29 17 2 3 49 25 151
2008 3 to 10 years in the federal public service 17 18 24 26 12 0 2 39 36 202
2008 11 to 20 years in the federal public service 15 30 35 13 7 0 1 20 45 127
2008 More than 20 years in the federal public service 16 25 37 13 7 0 2 20 42 87

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 2 6 19 25 36 8 4 70 9 131
2017 3 to 10 years in the federal public service 6 10 29 30 18 3 4 52 17 274
2017 11 to 20 years in the federal public service 7 18 26 26 14 1 7 44 27 251
2017 More than 20 years in the federal public service 2 17 27 29 19 2 5 52 19 122
2014 Less than 3 years in the federal public service 3 0 11 27 38 5 16 82 4 37
2014 3 to 10 years in the federal public service 3 5 22 36 27 3 5 68 9 304
2014 11 to 20 years in the federal public service 2 5 23 39 23 2 6 67 8 187
2014 More than 20 years in the federal public service 3 6 23 43 24 0 2 67 9 115
2011 Less than 3 years in the federal public service 4 4 14 25 36 9 9 74 9 79
2011 3 to 10 years in the federal public service 3 5 21 36 25 2 7 68 8 318
2011 11 to 20 years in the federal public service 3 10 24 40 18 0 5 60 14 174
2011 More than 20 years in the federal public service 2 11 23 35 23 2 5 62 14 115
2008 Less than 3 years in the federal public service 7 10 21 28 25 6 4 59 19 150
2008 3 to 10 years in the federal public service 10 11 26 32 15 1 5 50 22 203
2008 11 to 20 years in the federal public service 9 23 32 21 11 0 4 33 33 128
2008 More than 20 years in the federal public service 6 17 36 28 10 0 3 39 24 87

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 8 11 23 29 21 6 2 54 21 131
2017 3 to 10 years in the federal public service 9 18 36 20 12 2 3 34 28 274
2017 11 to 20 years in the federal public service 11 21 37 20 5 2 4 27 33 251
2017 More than 20 years in the federal public service 8 21 34 16 14 2 5 33 31 125
2014 Less than 3 years in the federal public service 2 16 25 25 21 8 3 51 21 37
2014 3 to 10 years in the federal public service 11 20 34 22 10 1 2 33 32 304
2014 11 to 20 years in the federal public service 12 24 37 16 6 1 3 24 37 187
2014 More than 20 years in the federal public service 11 23 34 22 7 3 1 29 36 115
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 9 4 6 0 1 3 89 7 134
2017 3 to 10 years in the federal public service 68 16 5 4 3 0 3 87 8 274
2017 11 to 20 years in the federal public service 66 14 8 6 4 0 2 82 10 252
2017 More than 20 years in the federal public service 61 22 7 5 2 0 3 85 8 126
2014 Less than 3 years in the federal public service 73 16 2 6 0 3 0 92 6 36
2014 3 to 10 years in the federal public service 71 14 5 5 4 0 2 86 9 303
2014 11 to 20 years in the federal public service 70 13 5 7 4 0 1 84 10 187
2014 More than 20 years in the federal public service 70 12 7 6 3 0 1 83 10 115
2011 Less than 3 years in the federal public service 68 9 10 4 6 0 3 79 10 79
2011 3 to 10 years in the federal public service 64 15 7 5 6 0 3 82 11 320
2011 11 to 20 years in the federal public service 63 16 10 7 2 0 2 80 10 176
2011 More than 20 years in the federal public service 64 16 7 4 5 0 3 83 10 115
2008 Less than 3 years in the federal public service 59 17 6 9 5 1 3 79 14 151
2008 3 to 10 years in the federal public service 61 13 8 3 10 0 3 77 14 203
2008 11 to 20 years in the federal public service 55 17 6 7 7 1 6 78 15 127
2008 More than 20 years in the federal public service 62 17 8 1 9 0 2 81 11 87

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 32 11 1 4 7 4 82 6 134
2017 3 to 10 years in the federal public service 20 36 14 13 9 4 3 61 24 274
2017 11 to 20 years in the federal public service 22 35 16 11 8 4 3 62 21 252
2017 More than 20 years in the federal public service 37 30 15 8 4 3 3 71 12 127
2014 Less than 3 years in the federal public service 33 38 11 9 9 0 0 71 17 36
2014 3 to 10 years in the federal public service 26 29 16 11 12 4 2 58 25 304
2014 11 to 20 years in the federal public service 24 37 18 12 5 1 2 63 18 187
2014 More than 20 years in the federal public service 38 23 13 13 10 2 3 63 23 115

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 26 7 6 3 1 1 84 9 134
2017 3 to 10 years in the federal public service 41 29 8 11 10 1 0 71 21 274
2017 11 to 20 years in the federal public service 39 35 7 11 6 0 1 75 18 252
2017 More than 20 years in the federal public service 55 29 6 8 1 0 1 85 9 127
2014 Less than 3 years in the federal public service 44 41 0 9 6 0 0 85 15 36
2014 3 to 10 years in the federal public service 34 30 12 14 9 0 0 64 23 304
2014 11 to 20 years in the federal public service 40 33 11 9 7 1 0 73 16 187
2014 More than 20 years in the federal public service 50 18 10 12 8 1 0 69 20 115

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 29 10 3 1 1 1 86 4 134
2017 3 to 10 years in the federal public service 32 36 16 9 6 1 0 68 15 274
2017 11 to 20 years in the federal public service 29 42 11 9 6 1 1 73 16 251
2017 More than 20 years in the federal public service 41 34 14 8 2 1 1 76 10 127
2014 Less than 3 years in the federal public service 40 46 6 8 0 0 0 86 8 37
2014 3 to 10 years in the federal public service 29 40 13 12 4 1 0 70 17 304
2014 11 to 20 years in the federal public service 32 39 15 10 3 0 1 71 14 187
2014 More than 20 years in the federal public service 30 39 13 13 3 1 1 71 16 114
2011 Less than 3 years in the federal public service 46 29 9 8 4 5 0 79 12 79
2011 3 to 10 years in the federal public service 30 42 11 12 5 0 0 72 17 319
2011 11 to 20 years in the federal public service 32 44 11 6 5 1 1 78 10 176
2011 More than 20 years in the federal public service 36 28 14 17 3 2 0 65 20 115
2008 Less than 3 years in the federal public service 42 34 9 7 3 3 1 79 11 151
2008 3 to 10 years in the federal public service 36 35 8 12 5 3 0 74 18 203
2008 11 to 20 years in the federal public service 30 31 16 13 8 2 1 63 21 127
2008 More than 20 years in the federal public service 37 37 11 7 7 1 0 74 14 87

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 19 10 5 2 14 1 79 9 133
2017 3 to 10 years in the federal public service 25 29 16 11 7 11 1 61 20 272
2017 11 to 20 years in the federal public service 32 32 11 9 8 6 1 69 19 251
2017 More than 20 years in the federal public service 38 25 15 12 2 6 1 68 16 127
2014 Less than 3 years in the federal public service 45 25 3 11 0 17 0 84 13 37
2014 3 to 10 years in the federal public service 31 29 13 10 9 8 0 65 21 304
2014 11 to 20 years in the federal public service 33 31 14 14 3 4 2 67 17 187
2014 More than 20 years in the federal public service 34 29 13 8 6 9 0 69 16 114
2011 Less than 3 years in the federal public service 37 20 11 5 3 19 5 75 10 79
2011 3 to 10 years in the federal public service 36 29 13 9 6 8 0 70 16 320
2011 11 to 20 years in the federal public service 36 31 13 7 5 7 1 73 13 175
2011 More than 20 years in the federal public service 42 23 13 8 8 6 0 69 17 115
2008 Less than 3 years in the federal public service 48 23 10 3 2 13 1 82 6 150
2008 3 to 10 years in the federal public service 37 28 13 6 7 8 0 71 15 202
2008 11 to 20 years in the federal public service 30 27 13 13 7 9 1 63 23 127
2008 More than 20 years in the federal public service 40 25 15 7 9 3 0 68 17 87

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 21 12 5 6 28 3 66 16 133
2017 3 to 10 years in the federal public service 11 15 20 19 17 16 3 32 44 273
2017 11 to 20 years in the federal public service 13 22 18 21 15 10 2 39 41 251
2017 More than 20 years in the federal public service 23 31 16 17 5 6 2 59 24 126
2014 Less than 3 years in the federal public service 16 19 21 14 11 20 0 43 30 37
2014 3 to 10 years in the federal public service 11 19 14 24 18 12 1 35 49 303
2014 11 to 20 years in the federal public service 12 22 26 13 19 8 1 38 34 187
2014 More than 20 years in the federal public service 14 23 17 21 17 8 1 40 41 115

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 63 32 2 3 1 0 0 94 4 133
2017 3 to 10 years in the federal public service 37 39 11 8 5 0 0 77 13 272
2017 11 to 20 years in the federal public service 43 36 9 7 4 0 0 79 11 252
2017 More than 20 years in the federal public service 47 42 3 7 1 0 1 89 8 126
2014 Less than 3 years in the federal public service 48 46 0 6 0 0 0 94 6 37
2014 3 to 10 years in the federal public service 37 37 10 10 6 0 0 74 16 303
2014 11 to 20 years in the federal public service 43 38 9 7 3 0 0 81 10 187
2014 More than 20 years in the federal public service 45 35 6 10 3 0 0 81 13 115
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 31 5 6 3 1 0 85 9 134
2017 3 to 10 years in the federal public service 45 33 10 5 5 1 0 79 10 274
2017 11 to 20 years in the federal public service 39 36 10 7 5 0 1 77 13 252
2017 More than 20 years in the federal public service 44 36 8 8 2 0 2 82 9 127
2014 Less than 3 years in the federal public service 45 36 6 11 3 0 0 81 14 37
2014 3 to 10 years in the federal public service 43 33 10 9 6 0 0 76 15 304
2014 11 to 20 years in the federal public service 38 33 12 8 8 0 1 72 16 186
2014 More than 20 years in the federal public service 43 33 9 11 3 2 1 78 13 115
2011 Less than 3 years in the federal public service 45 30 12 9 5 0 0 74 14 78
2011 3 to 10 years in the federal public service 30 35 10 14 10 0 1 66 24 322
2011 11 to 20 years in the federal public service 32 40 13 9 6 1 0 73 14 176
2011 More than 20 years in the federal public service 42 24 13 12 7 1 1 67 20 115
2008 Less than 3 years in the federal public service 38 30 11 11 6 1 2 71 17 151
2008 3 to 10 years in the federal public service 29 37 9 16 7 1 1 67 24 202
2008 11 to 20 years in the federal public service 29 29 20 13 9 0 0 58 23 128
2008 More than 20 years in the federal public service 34 29 13 14 9 0 1 64 23 87

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 60 23 5 6 1 4 1 88 7 134
2017 3 to 10 years in the federal public service 49 30 9 5 4 2 1 81 9 273
2017 11 to 20 years in the federal public service 47 30 9 7 4 1 2 79 11 252
2017 More than 20 years in the federal public service 55 26 8 6 2 1 2 83 9 126
2014 Less than 3 years in the federal public service 48 38 5 3 6 0 0 86 8 37
2014 3 to 10 years in the federal public service 46 31 11 5 6 0 1 78 12 304
2014 11 to 20 years in the federal public service 47 29 7 8 7 2 1 78 15 187
2014 More than 20 years in the federal public service 52 24 8 11 3 1 1 77 15 115
2011 Less than 3 years in the federal public service 49 27 17 3 1 4 0 79 4 79
2011 3 to 10 years in the federal public service 40 33 8 10 6 2 2 76 16 320
2011 11 to 20 years in the federal public service 41 36 10 6 5 1 0 79 12 176
2011 More than 20 years in the federal public service 44 24 13 6 8 4 1 71 15 114
2008 Less than 3 years in the federal public service 44 31 11 7 3 2 1 78 11 151
2008 3 to 10 years in the federal public service 39 30 14 8 4 4 1 72 13 202
2008 11 to 20 years in the federal public service 33 23 17 12 12 3 0 58 24 128
2008 More than 20 years in the federal public service 43 22 16 9 6 1 2 67 16 86

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 30 8 4 3 2 1 85 7 134
2017 3 to 10 years in the federal public service 50 31 6 8 4 1 1 82 11 274
2017 11 to 20 years in the federal public service 45 33 9 5 7 0 1 78 13 251
2017 More than 20 years in the federal public service 52 29 10 5 2 0 2 83 7 126
2014 Less than 3 years in the federal public service 39 36 13 3 6 0 3 78 9 37
2014 3 to 10 years in the federal public service 48 31 9 7 5 0 0 78 12 304
2014 11 to 20 years in the federal public service 44 33 9 9 5 0 0 78 14 186
2014 More than 20 years in the federal public service 49 26 8 11 5 1 2 77 16 115
2011 Less than 3 years in the federal public service 49 32 9 8 3 0 0 81 10 79
2011 3 to 10 years in the federal public service 37 35 9 11 7 1 0 72 18 320
2011 11 to 20 years in the federal public service 37 31 13 14 5 0 1 68 19 176
2011 More than 20 years in the federal public service 38 29 11 14 6 0 2 69 21 114
2008 Less than 3 years in the federal public service 44 30 9 11 5 1 0 75 16 151
2008 3 to 10 years in the federal public service 38 29 14 11 7 0 1 68 19 202
2008 11 to 20 years in the federal public service 30 31 16 15 8 0 0 61 23 126
2008 More than 20 years in the federal public service 33 32 9 11 10 1 2 68 23 87

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 12 5 2 0 0 5 92 2 133
2017 3 to 10 years in the federal public service 79 9 4 2 2 0 4 91 4 274
2017 11 to 20 years in the federal public service 76 15 4 2 1 0 2 93 3 252
2017 More than 20 years in the federal public service 70 18 4 3 0 0 5 93 3 125
2014 Less than 3 years in the federal public service 81 11 0 6 3 0 0 92 8 37
2014 3 to 10 years in the federal public service 79 10 4 3 2 1 2 91 5 304
2014 11 to 20 years in the federal public service 82 13 1 3 0 0 1 96 3 187
2014 More than 20 years in the federal public service 77 11 2 5 2 0 3 90 7 115
2011 Less than 3 years in the federal public service 84 10 0 3 1 0 3 96 4 79
2011 3 to 10 years in the federal public service 75 12 5 3 2 1 2 90 5 321
2011 11 to 20 years in the federal public service 72 12 9 2 4 0 2 86 6 176
2011 More than 20 years in the federal public service 76 7 6 3 3 0 4 86 7 115
2008 Less than 3 years in the federal public service 79 8 1 5 3 1 3 90 8 151
2008 3 to 10 years in the federal public service 75 7 7 3 3 0 4 86 7 201
2008 11 to 20 years in the federal public service 73 12 5 5 2 0 4 88 7 128
2008 More than 20 years in the federal public service 72 16 5 1 2 0 3 92 4 87

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 25 6 6 1 6 2 85 9 134
2017 3 to 10 years in the federal public service 47 26 6 10 6 1 3 77 17 274
2017 11 to 20 years in the federal public service 44 28 10 7 6 2 3 76 14 251
2017 More than 20 years in the federal public service 55 20 6 4 3 4 8 85 8 127
2014 Less than 3 years in the federal public service 64 14 6 3 8 3 3 83 11 37
2014 3 to 10 years in the federal public service 49 21 9 10 9 1 2 72 19 304
2014 11 to 20 years in the federal public service 55 20 7 5 7 2 3 80 13 187
2014 More than 20 years in the federal public service 60 17 7 4 8 1 3 80 12 115
2011 Less than 3 years in the federal public service 51 25 10 6 3 4 1 80 9 79
2011 3 to 10 years in the federal public service 49 27 8 7 7 2 1 78 14 322
2011 11 to 20 years in the federal public service 43 28 10 9 6 1 4 74 16 176
2011 More than 20 years in the federal public service 53 23 8 5 6 1 3 80 12 115

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 20 6 4 3 1 0 88 7 134
2017 3 to 10 years in the federal public service 57 25 8 6 4 0 0 82 10 274
2017 11 to 20 years in the federal public service 52 27 7 5 6 1 1 81 11 252
2017 More than 20 years in the federal public service 64 18 7 4 3 1 3 86 7 126

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 15 7 4 2 1 0 87 6 134
2017 3 to 10 years in the federal public service 57 23 9 6 4 1 0 81 9 274
2017 11 to 20 years in the federal public service 50 27 11 5 5 1 1 79 10 250
2017 More than 20 years in the federal public service 62 21 8 5 2 1 2 85 7 126

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 26 7 4 3 0 0 86 7 133
2017 3 to 10 years in the federal public service 54 22 11 7 4 1 0 77 11 274
2017 11 to 20 years in the federal public service 45 30 10 6 8 0 1 76 14 251
2017 More than 20 years in the federal public service 56 29 5 4 3 0 3 88 7 126
2014 Less than 3 years in the federal public service 55 28 8 3 6 0 0 83 8 37
2014 3 to 10 years in the federal public service 49 32 6 8 5 0 0 81 14 303
2014 11 to 20 years in the federal public service 45 29 11 7 7 0 0 74 14 187
2014 More than 20 years in the federal public service 56 17 14 9 3 1 0 74 11 115
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 34 29 15 14 0 0 7 68 16 27
2017 11 to 20 years in the federal public service 27 40 22 3 7 0 2 67 11 64
2017 More than 20 years in the federal public service 57 30 3 8 3 0 0 87 10 35
2014 3 to 10 years in the federal public service 40 25 4 9 8 5 9 76 20 24
2014 11 to 20 years in the federal public service 31 36 12 14 4 0 4 69 18 51
2014 More than 20 years in the federal public service 39 37 13 0 7 0 4 79 7 29

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 29 9 4 1 6 0 85 5 133
2017 3 to 10 years in the federal public service 19 34 16 16 9 5 0 56 26 272
2017 11 to 20 years in the federal public service 17 37 21 14 10 2 0 55 24 252
2017 More than 20 years in the federal public service 19 37 18 16 5 5 0 59 22 127
2014 Less than 3 years in the federal public service 48 29 17 3 0 3 0 80 3 37
2014 3 to 10 years in the federal public service 20 32 21 15 8 5 0 54 24 304
2014 11 to 20 years in the federal public service 19 35 15 20 9 2 0 56 29 187
2014 More than 20 years in the federal public service 19 27 22 19 5 7 0 50 27 115
2011 Less than 3 years in the federal public service 45 22 18 3 3 9 1 74 6 78
2011 3 to 10 years in the federal public service 22 29 21 12 7 8 1 56 20 322
2011 11 to 20 years in the federal public service 23 30 26 8 7 5 1 56 16 176
2011 More than 20 years in the federal public service 22 33 15 13 10 5 1 59 25 115

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 29 12 4 1 4 0 83 5 134
2017 3 to 10 years in the federal public service 20 37 20 13 9 2 0 58 22 273
2017 11 to 20 years in the federal public service 15 38 20 16 9 1 0 53 26 252
2017 More than 20 years in the federal public service 22 35 21 12 9 1 0 58 21 126
2014 Less than 3 years in the federal public service 42 38 11 8 0 0 0 80 8 37
2014 3 to 10 years in the federal public service 19 34 24 15 8 1 0 53 22 304
2014 11 to 20 years in the federal public service 20 36 16 18 10 0 0 56 28 187
2014 More than 20 years in the federal public service 19 33 24 18 6 0 0 52 24 115
2011 Less than 3 years in the federal public service 39 33 15 8 1 4 0 75 9 78
2011 3 to 10 years in the federal public service 22 34 16 15 10 2 0 57 26 321
2011 11 to 20 years in the federal public service 26 33 22 10 9 1 0 59 19 175
2011 More than 20 years in the federal public service 23 26 16 16 17 1 2 51 33 115
2008 Less than 3 years in the federal public service 28 38 21 7 5 3 0 67 12 151
2008 3 to 10 years in the federal public service 20 34 16 13 13 3 0 56 28 202
2008 11 to 20 years in the federal public service 13 30 21 16 17 2 0 44 34 128
2008 More than 20 years in the federal public service 20 26 18 21 11 2 1 48 33 87

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 32 12 6 2 11 0 78 9 134
2017 3 to 10 years in the federal public service 14 34 21 18 7 6 0 52 27 273
2017 11 to 20 years in the federal public service 11 36 21 17 11 4 0 49 29 252
2017 More than 20 years in the federal public service 18 34 23 12 10 2 1 53 23 126
2014 Less than 3 years in the federal public service 19 45 16 6 0 11 3 74 7 37
2014 3 to 10 years in the federal public service 12 32 27 18 8 3 0 46 26 304
2014 11 to 20 years in the federal public service 15 32 17 22 11 3 0 49 34 187
2014 More than 20 years in the federal public service 14 31 26 17 9 3 0 47 27 115
2011 Less than 3 years in the federal public service 23 36 16 16 1 8 0 63 19 79
2011 3 to 10 years in the federal public service 14 35 19 16 11 4 0 52 28 321
2011 11 to 20 years in the federal public service 14 40 20 15 8 3 0 55 24 175
2011 More than 20 years in the federal public service 12 33 19 19 13 3 1 47 33 115
2008 Less than 3 years in the federal public service 16 36 15 15 8 9 0 58 26 151
2008 3 to 10 years in the federal public service 10 31 21 20 14 3 0 43 35 201
2008 11 to 20 years in the federal public service 5 27 22 26 17 3 0 33 44 128
2008 More than 20 years in the federal public service 9 34 14 22 15 6 0 46 39 87

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 22 14 6 1 7 0 77 8 134
2017 3 to 10 years in the federal public service 22 35 17 15 7 4 0 59 23 274
2017 11 to 20 years in the federal public service 23 29 20 13 10 4 0 55 24 252
2017 More than 20 years in the federal public service 25 33 22 7 10 2 0 60 17 126
2014 Less than 3 years in the federal public service 40 29 17 5 6 3 0 71 11 37
2014 3 to 10 years in the federal public service 21 30 24 12 10 3 0 52 23 304
2014 11 to 20 years in the federal public service 24 38 14 13 8 3 0 63 22 187
2014 More than 20 years in the federal public service 23 39 12 13 11 2 0 63 24 115
2011 Less than 3 years in the federal public service 30 32 14 10 4 10 0 69 16 79
2011 3 to 10 years in the federal public service 20 33 17 16 9 5 0 57 26 319
2011 11 to 20 years in the federal public service 20 35 18 14 8 5 0 58 23 176
2011 More than 20 years in the federal public service 25 28 15 17 12 3 1 55 30 115
2008 Less than 3 years in the federal public service 21 38 21 9 4 8 0 64 14 151
2008 3 to 10 years in the federal public service 17 35 10 16 15 6 0 55 34 202
2008 11 to 20 years in the federal public service 10 34 19 16 15 6 0 48 33 128
2008 More than 20 years in the federal public service 17 25 15 18 10 14 0 49 33 87

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 32 11 6 3 7 0 79 9 134
2017 3 to 10 years in the federal public service 21 30 22 17 6 3 0 53 24 273
2017 11 to 20 years in the federal public service 15 40 19 13 11 2 0 56 25 250
2017 More than 20 years in the federal public service 23 41 15 13 8 0 0 64 21 126
2014 Less than 3 years in the federal public service 37 32 11 11 3 6 0 74 15 37
2014 3 to 10 years in the federal public service 16 32 21 18 11 1 0 49 30 304
2014 11 to 20 years in the federal public service 16 35 16 25 8 0 0 51 33 187
2014 More than 20 years in the federal public service 14 37 15 21 12 1 0 51 33 115
2011 Less than 3 years in the federal public service 34 37 12 8 5 4 0 74 13 79
2011 3 to 10 years in the federal public service 11 38 17 20 13 1 0 49 34 320
2011 11 to 20 years in the federal public service 11 40 18 21 9 1 0 52 30 176
2011 More than 20 years in the federal public service 13 32 16 23 13 3 0 47 37 115
2008 Less than 3 years in the federal public service 17 35 13 24 9 2 0 53 34 151
2008 3 to 10 years in the federal public service 12 30 16 24 17 1 0 42 41 203
2008 11 to 20 years in the federal public service 9 24 20 30 16 1 0 34 46 128
2008 More than 20 years in the federal public service 14 26 15 26 18 0 0 40 45 87
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 32 7 1 0 1 0 91 1 134
2017 3 to 10 years in the federal public service 38 42 12 6 1 1 0 81 7 274
2017 11 to 20 years in the federal public service 37 43 12 6 1 0 0 81 7 251
2017 More than 20 years in the federal public service 52 30 8 7 3 0 0 82 10 127
2014 Less than 3 years in the federal public service 50 31 8 8 3 0 0 81 11 37
2014 3 to 10 years in the federal public service 40 38 11 7 3 2 0 79 10 304
2014 11 to 20 years in the federal public service 45 38 11 5 1 1 0 83 6 187
2014 More than 20 years in the federal public service 43 35 13 4 4 1 0 79 7 115
2011 Less than 3 years in the federal public service 42 33 18 5 0 1 0 77 5 78
2011 3 to 10 years in the federal public service 40 38 10 8 4 1 0 78 12 322
2011 11 to 20 years in the federal public service 38 40 11 6 4 1 0 79 10 176
2011 More than 20 years in the federal public service 37 35 12 7 8 0 1 73 15 115

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 30 4 1 1 1 0 95 1 133
2017 3 to 10 years in the federal public service 49 38 9 3 0 1 0 88 3 273
2017 11 to 20 years in the federal public service 52 37 8 1 1 1 0 90 2 252
2017 More than 20 years in the federal public service 53 36 5 2 2 2 2 92 3 127
2014 Less than 3 years in the federal public service 54 41 6 0 0 0 0 94 0 37
2014 3 to 10 years in the federal public service 49 36 7 5 1 2 0 87 6 304
2014 11 to 20 years in the federal public service 51 36 7 4 1 1 1 88 5 187
2014 More than 20 years in the federal public service 50 41 3 1 1 3 1 95 2 115
2011 Less than 3 years in the federal public service 51 34 8 3 0 4 0 89 3 78
2011 3 to 10 years in the federal public service 49 35 7 4 2 2 0 86 7 321
2011 11 to 20 years in the federal public service 53 34 9 2 1 1 1 89 2 176
2011 More than 20 years in the federal public service 51 26 10 3 3 5 1 82 7 115

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 29 11 2 2 6 1 84 5 134
2017 3 to 10 years in the federal public service 45 33 12 6 3 1 0 79 9 273
2017 11 to 20 years in the federal public service 47 37 7 5 2 1 1 86 7 251
2017 More than 20 years in the federal public service 49 34 8 3 3 2 2 86 6 125
2014 Less than 3 years in the federal public service 51 33 8 3 2 2 0 86 5 37
2014 3 to 10 years in the federal public service 46 36 9 5 3 2 0 84 7 304
2014 11 to 20 years in the federal public service 50 37 5 2 3 1 2 89 6 187
2014 More than 20 years in the federal public service 50 30 11 5 3 2 0 82 7 115
2011 Less than 3 years in the federal public service 36 31 9 7 3 10 4 79 11 77
2011 3 to 10 years in the federal public service 39 38 9 7 4 3 0 79 12 319
2011 11 to 20 years in the federal public service 48 30 10 5 5 2 0 79 10 176
2011 More than 20 years in the federal public service 53 24 8 7 6 0 2 78 14 113
2008 Less than 3 years in the federal public service 41 34 11 9 1 2 1 78 10 151
2008 3 to 10 years in the federal public service 40 33 11 6 7 0 2 75 14 203
2008 11 to 20 years in the federal public service 38 32 11 9 9 1 1 71 18 128
2008 More than 20 years in the federal public service 41 28 15 3 11 1 0 70 15 87

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 26 14 9 4 7 1 71 14 133
2017 3 to 10 years in the federal public service 29 35 17 10 3 5 0 68 14 274
2017 11 to 20 years in the federal public service 36 34 16 9 1 3 1 72 11 252
2017 More than 20 years in the federal public service 41 26 18 8 2 3 2 71 11 126
2014 Less than 3 years in the federal public service 32 27 16 11 5 6 3 65 17 37
2014 3 to 10 years in the federal public service 35 33 18 8 3 2 1 70 12 303
2014 11 to 20 years in the federal public service 32 36 15 9 4 2 1 70 13 187
2014 More than 20 years in the federal public service 34 37 16 5 4 2 1 73 10 115
2011 Less than 3 years in the federal public service 19 28 19 10 4 19 0 59 18 78
2011 3 to 10 years in the federal public service 22 33 18 14 6 5 1 59 22 322
2011 11 to 20 years in the federal public service 23 40 23 6 4 2 2 66 11 176
2011 More than 20 years in the federal public service 25 35 20 10 8 1 1 61 19 115

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 21 14 13 4 12 1 65 19 134
2017 3 to 10 years in the federal public service 16 22 22 17 14 6 1 42 34 274
2017 11 to 20 years in the federal public service 19 24 18 16 15 5 3 47 33 252
2017 More than 20 years in the federal public service 21 28 19 11 15 5 2 52 27 126
2014 Less than 3 years in the federal public service 29 30 13 3 6 16 3 73 11 37
2014 3 to 10 years in the federal public service 18 24 18 18 14 8 1 45 35 304
2014 11 to 20 years in the federal public service 24 25 17 10 15 8 2 54 28 187
2014 More than 20 years in the federal public service 19 21 14 20 15 10 1 46 39 115
2011 Less than 3 years in the federal public service 19 21 23 5 4 23 5 55 12 78
2011 3 to 10 years in the federal public service 16 21 22 12 12 17 2 45 29 320
2011 11 to 20 years in the federal public service 19 21 22 17 9 9 4 45 30 174
2011 More than 20 years in the federal public service 17 22 17 14 13 9 8 46 33 115

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 14 5 3 1 1 5 90 5 134
2017 3 to 10 years in the federal public service 60 22 9 4 1 0 4 85 6 274
2017 11 to 20 years in the federal public service 54 24 9 7 3 0 3 81 10 252
2017 More than 20 years in the federal public service 57 18 14 5 4 1 2 77 9 127
2014 Less than 3 years in the federal public service 66 19 5 5 3 3 0 87 8 37
2014 3 to 10 years in the federal public service 60 21 9 5 1 1 3 84 7 304
2014 11 to 20 years in the federal public service 61 23 6 5 2 0 2 86 8 187
2014 More than 20 years in the federal public service 52 25 15 5 1 1 2 79 6 115

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 9 4 3 1 5 1 91 4 134
2017 3 to 10 years in the federal public service 69 20 4 3 0 1 3 93 3 274
2017 11 to 20 years in the federal public service 67 21 4 3 1 3 1 91 4 252
2017 More than 20 years in the federal public service 63 27 5 2 1 2 2 93 2 126
2014 Less than 3 years in the federal public service 68 19 5 2 3 3 0 90 5 37
2014 3 to 10 years in the federal public service 70 18 5 2 0 2 2 92 2 304
2014 11 to 20 years in the federal public service 75 15 4 4 0 1 0 91 5 186
2014 More than 20 years in the federal public service 65 23 8 1 2 0 1 89 3 115
2011 Less than 3 years in the federal public service 77 9 3 1 3 4 4 93 4 79
2011 3 to 10 years in the federal public service 69 17 7 3 2 1 2 89 4 321
2011 11 to 20 years in the federal public service 67 21 5 4 0 1 2 91 4 174
2011 More than 20 years in the federal public service 65 19 9 2 0 0 5 89 2 114
2008 Less than 3 years in the federal public service 67 21 5 3 2 0 2 90 5 151
2008 3 to 10 years in the federal public service 73 12 9 2 2 0 1 86 5 202
2008 11 to 20 years in the federal public service 55 27 7 4 2 2 2 86 7 128
2008 More than 20 years in the federal public service 59 28 7 5 1 0 1 87 6 87

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 28 8 2 3 4 1 86 5 133
2017 3 to 10 years in the federal public service 42 32 9 11 5 1 0 75 16 274
2017 11 to 20 years in the federal public service 36 36 12 8 6 1 1 73 15 251
2017 More than 20 years in the federal public service 43 31 15 7 3 1 1 74 10 127
2014 Less than 3 years in the federal public service 45 38 8 6 0 3 0 85 6 37
2014 3 to 10 years in the federal public service 30 32 12 12 12 1 0 63 24 304
2014 11 to 20 years in the federal public service 45 29 12 8 5 0 1 75 13 187
2014 More than 20 years in the federal public service 32 37 9 14 6 3 0 70 21 115
2011 Less than 3 years in the federal public service 47 20 15 5 4 6 3 74 10 79
2011 3 to 10 years in the federal public service 32 36 10 12 10 1 0 68 22 322
2011 11 to 20 years in the federal public service 32 36 16 10 6 0 0 67 17 174
2011 More than 20 years in the federal public service 38 30 11 5 11 4 1 71 17 114
2008 Less than 3 years in the federal public service 37 34 11 15 1 1 0 72 16 150
2008 3 to 10 years in the federal public service 27 38 14 10 11 0 0 65 21 202
2008 11 to 20 years in the federal public service 20 31 24 14 11 1 0 51 25 127
2008 More than 20 years in the federal public service 19 42 13 9 17 0 0 60 27 86

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 27 12 12 4 6 3 69 18 134
2017 3 to 10 years in the federal public service 20 29 16 17 17 1 0 49 34 273
2017 11 to 20 years in the federal public service 18 26 16 16 20 1 2 46 37 252
2017 More than 20 years in the federal public service 16 20 15 18 19 2 10 41 42 126
2014 Less than 3 years in the federal public service 36 27 17 8 3 8 0 69 12 37
2014 3 to 10 years in the federal public service 16 20 17 20 23 2 2 38 45 304
2014 11 to 20 years in the federal public service 23 25 15 15 17 1 4 51 34 187
2014 More than 20 years in the federal public service 14 21 18 17 25 0 5 37 44 115
2011 Less than 3 years in the federal public service 25 29 17 8 7 8 8 63 17 77
2011 3 to 10 years in the federal public service 15 28 13 21 21 1 2 44 43 322
2011 11 to 20 years in the federal public service 15 22 18 24 16 2 3 39 42 174
2011 More than 20 years in the federal public service 12 18 17 13 31 1 8 33 48 114
2008 Less than 3 years in the federal public service 21 44 11 13 9 3 1 67 22 151
2008 3 to 10 years in the federal public service 14 33 17 11 21 0 3 49 33 203
2008 11 to 20 years in the federal public service 10 25 16 22 23 2 2 37 46 128
2008 More than 20 years in the federal public service 14 28 9 14 32 0 3 43 48 87

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 34 14 5 2 4 1 77 8 133
2017 3 to 10 years in the federal public service 23 42 19 10 4 3 0 66 14 273
2017 11 to 20 years in the federal public service 21 41 21 8 4 4 1 65 13 252
2017 More than 20 years in the federal public service 29 36 16 9 5 3 1 68 15 125

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 24 8 4 2 3 0 86 6 133
2017 3 to 10 years in the federal public service 46 28 15 4 2 4 0 78 6 272
2017 11 to 20 years in the federal public service 42 38 12 2 1 4 0 84 3 252
2017 More than 20 years in the federal public service 48 32 13 3 1 2 2 83 4 127
2014 Less than 3 years in the federal public service 61 22 8 0 0 8 0 91 0 37
2014 3 to 10 years in the federal public service 49 31 12 3 2 3 0 82 6 304
2014 11 to 20 years in the federal public service 52 36 7 3 2 1 0 88 5 187
2014 More than 20 years in the federal public service 50 33 10 3 2 2 1 85 5 114

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 27 8 1 1 1 0 90 2 133
2017 3 to 10 years in the federal public service 39 39 11 6 3 1 0 79 9 274
2017 11 to 20 years in the federal public service 38 44 9 5 1 2 1 85 6 250
2017 More than 20 years in the federal public service 46 36 12 2 2 2 0 84 4 126
2014 Less than 3 years in the federal public service 62 16 11 8 3 0 0 78 11 37
2014 3 to 10 years in the federal public service 46 33 10 7 3 1 0 81 10 304
2014 11 to 20 years in the federal public service 50 32 9 6 3 0 0 82 8 187
2014 More than 20 years in the federal public service 41 38 9 7 2 3 0 82 9 115
2011 Less than 3 years in the federal public service 57 29 6 4 0 4 0 90 4 79
2011 3 to 10 years in the federal public service 40 34 14 5 3 2 1 76 9 321
2011 11 to 20 years in the federal public service 36 42 13 7 2 0 1 78 9 175
2011 More than 20 years in the federal public service 35 34 13 6 6 4 1 73 13 114

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 27 4 1 1 0 0 95 1 134
2017 3 to 10 years in the federal public service 49 34 8 6 3 0 0 83 9 274
2017 11 to 20 years in the federal public service 44 37 10 8 1 0 0 81 9 252
2017 More than 20 years in the federal public service 49 34 11 2 4 1 0 83 5 127
2014 Less than 3 years in the federal public service 67 28 3 3 0 0 0 94 3 37
2014 3 to 10 years in the federal public service 51 34 8 5 2 0 0 85 7 304
2014 11 to 20 years in the federal public service 56 32 6 3 3 0 0 88 6 187
2014 More than 20 years in the federal public service 43 41 7 8 1 0 0 84 9 115
2011 Less than 3 years in the federal public service 60 34 5 0 0 0 0 95 0 78
2011 3 to 10 years in the federal public service 46 36 10 6 2 0 0 83 8 321
2011 11 to 20 years in the federal public service 45 37 9 7 3 0 0 82 10 175
2011 More than 20 years in the federal public service 44 31 10 6 7 2 0 76 13 115
2008 Less than 3 years in the federal public service 48 40 8 3 1 1 0 89 3 151
2008 3 to 10 years in the federal public service 40 34 14 8 3 0 0 75 11 203
2008 11 to 20 years in the federal public service 32 34 21 7 5 0 0 66 13 128
2008 More than 20 years in the federal public service 33 41 11 9 3 1 0 76 13 87

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 25 11 1 1 0 0 87 2 134
2017 3 to 10 years in the federal public service 46 33 14 3 4 0 0 79 7 272
2017 11 to 20 years in the federal public service 41 30 18 7 3 0 0 72 10 251
2017 More than 20 years in the federal public service 46 32 10 6 5 1 0 79 11 126
2014 Less than 3 years in the federal public service 52 40 5 3 0 0 0 92 3 37
2014 3 to 10 years in the federal public service 38 37 15 6 4 0 0 75 9 304
2014 11 to 20 years in the federal public service 39 37 11 7 6 1 0 76 13 187
2014 More than 20 years in the federal public service 37 38 17 6 3 0 0 74 9 115
2011 Less than 3 years in the federal public service 54 29 13 4 0 0 0 83 4 78
2011 3 to 10 years in the federal public service 38 34 16 8 3 1 0 72 12 319
2011 11 to 20 years in the federal public service 33 43 16 4 3 1 0 77 7 176
2011 More than 20 years in the federal public service 38 24 19 10 7 2 0 64 17 115

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 26 9 4 1 0 0 86 5 134
2017 3 to 10 years in the federal public service 42 38 12 6 3 0 0 79 9 274
2017 11 to 20 years in the federal public service 39 36 14 9 2 0 0 75 11 252
2017 More than 20 years in the federal public service 42 37 9 9 3 1 0 80 12 125
2014 Less than 3 years in the federal public service 50 41 6 3 0 0 0 92 3 37
2014 3 to 10 years in the federal public service 39 37 12 8 2 0 1 77 10 303
2014 11 to 20 years in the federal public service 39 35 12 10 4 0 0 74 14 187
2014 More than 20 years in the federal public service 39 31 16 11 4 0 0 70 14 115
2011 Less than 3 years in the federal public service 55 29 11 4 1 0 0 84 5 79
2011 3 to 10 years in the federal public service 38 36 12 12 3 0 0 74 15 319
2011 11 to 20 years in the federal public service 36 42 13 5 5 0 0 78 9 176
2011 More than 20 years in the federal public service 39 30 15 9 7 0 1 69 16 115
2008 Less than 3 years in the federal public service 45 38 10 5 2 0 0 83 7 149
2008 3 to 10 years in the federal public service 36 39 9 10 5 0 0 76 15 203
2008 11 to 20 years in the federal public service 30 33 19 10 8 0 0 63 18 127
2008 More than 20 years in the federal public service 37 40 7 10 6 0 0 77 16 87

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 26 8 7 6 6 3 76 15 134
2017 3 to 10 years in the federal public service 37 26 16 12 7 3 0 65 19 274
2017 11 to 20 years in the federal public service 30 30 18 11 6 4 1 63 18 252
2017 More than 20 years in the federal public service 44 24 15 8 5 2 2 72 13 125
2014 Less than 3 years in the federal public service 37 44 5 8 3 3 0 84 11 37
2014 3 to 10 years in the federal public service 33 30 16 13 5 3 1 65 18 304
2014 11 to 20 years in the federal public service 39 23 15 11 8 2 1 65 19 187
2014 More than 20 years in the federal public service 41 24 19 9 5 2 0 66 14 115
2011 Less than 3 years in the federal public service 44 25 15 4 6 4 1 73 11 79
2011 3 to 10 years in the federal public service 32 27 14 15 9 3 0 61 24 322
2011 11 to 20 years in the federal public service 33 30 19 9 6 2 1 65 15 174
2011 More than 20 years in the federal public service 32 35 13 9 8 3 0 69 17 115
2008 Less than 3 years in the federal public service 39 29 17 5 5 3 1 72 11 151
2008 3 to 10 years in the federal public service 32 30 17 10 8 3 0 63 19 203
2008 11 to 20 years in the federal public service 30 23 20 11 8 8 1 58 21 128
2008 More than 20 years in the federal public service 41 22 17 13 3 3 0 65 17 87
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 31 27 42 134
2017 3 to 10 years in the federal public service 23 40 37 274
2017 11 to 20 years in the federal public service 26 43 30 252
2017 More than 20 years in the federal public service 28 44 28 126
2014 Less than 3 years in the federal public service 35 27 38 37
2014 3 to 10 years in the federal public service 21 38 41 304
2014 11 to 20 years in the federal public service 18 50 33 187
2014 More than 20 years in the federal public service 29 37 34 115
2011 Less than 3 years in the federal public service 20 45 34 79
2011 3 to 10 years in the federal public service 22 44 34 321
2011 11 to 20 years in the federal public service 19 48 33 176
2011 More than 20 years in the federal public service 34 40 26 115

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in the federal public service 0 9 18 5 60 7 41
2017 3 to 10 years in the federal public service 6 36 39 9 5 5 64
2017 11 to 20 years in the federal public service 15 34 33 10 3 4 67
2017 More than 20 years in the federal public service 70 3 11 3 8 5 35
2014 Less than 3 years in the federal public service 8 16 16 37 9999 23 13
2014 3 to 10 years in the federal public service 5 41 32 16 9999 6 64
2014 11 to 20 years in the federal public service 9 23 59 9 9999 0 33
2014 More than 20 years in the federal public service 66 6 12 9 9999 6 33
2011 Less than 3 years in the federal public service 0 25 25 6 9999 44 16
2011 3 to 10 years in the federal public service 6 29 50 11 9999 4 70
2011 11 to 20 years in the federal public service 19 25 28 25 9999 3 32
2011 More than 20 years in the federal public service 69 5 13 8 9999 5 39
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 5 95 134
2017 3 to 10 years in the federal public service 20 80 272
2017 11 to 20 years in the federal public service 16 84 252
2017 More than 20 years in the federal public service 15 85 127
2014 Less than 3 years in the federal public service 14 86 37
2014 3 to 10 years in the federal public service 20 80 303
2014 11 to 20 years in the federal public service 17 83 187
2014 More than 20 years in the federal public service 20 80 115

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 54 55
2017 11 to 20 years in the federal public service 39 41
2017 More than 20 years in the federal public service 48 19
2014 3 to 10 years in the federal public service 50 59
2014 11 to 20 years in the federal public service 42 31
2014 More than 20 years in the federal public service 70 22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 69 55
2017 11 to 20 years in the federal public service 71 41
2017 More than 20 years in the federal public service 74 19
2014 3 to 10 years in the federal public service 62 59
2014 11 to 20 years in the federal public service 64 31
2014 More than 20 years in the federal public service 68 22

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 41
2017 More than 20 years in the federal public service 0 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 55
2017 11 to 20 years in the federal public service 0 41
2017 More than 20 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 0 59
2014 11 to 20 years in the federal public service 0 31
2014 More than 20 years in the federal public service 0 22

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 41
2014 11 to 20 years in the federal public service 0 31

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 41
2017 More than 20 years in the federal public service 0 19

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 45 55
2017 11 to 20 years in the federal public service 51 41
2017 More than 20 years in the federal public service 47 19
2014 3 to 10 years in the federal public service 44 59
2014 11 to 20 years in the federal public service 38 31
2014 More than 20 years in the federal public service 50 22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 33 55
2017 11 to 20 years in the federal public service 29 41
2017 More than 20 years in the federal public service 42 19
2014 3 to 10 years in the federal public service 27 59
2014 11 to 20 years in the federal public service 32 31
2014 More than 20 years in the federal public service 60 22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 49 55
2017 11 to 20 years in the federal public service 41 41
2017 More than 20 years in the federal public service 74 19
2014 3 to 10 years in the federal public service 44 59
2014 11 to 20 years in the federal public service 50 31
2014 More than 20 years in the federal public service 47 22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 51 55
2017 11 to 20 years in the federal public service 44 41
2017 More than 20 years in the federal public service 37 19
2014 3 to 10 years in the federal public service 35 59
2014 11 to 20 years in the federal public service 36 31
2014 More than 20 years in the federal public service 64 22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 34 55
2017 11 to 20 years in the federal public service 22 41
2017 More than 20 years in the federal public service 32 19
2014 3 to 10 years in the federal public service 30 59
2014 11 to 20 years in the federal public service 23 31
2014 More than 20 years in the federal public service 50 22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 51 55
2017 11 to 20 years in the federal public service 63 41
2017 More than 20 years in the federal public service 58 19
2014 3 to 10 years in the federal public service 50 59
2014 11 to 20 years in the federal public service 58 31
2014 More than 20 years in the federal public service 69 22

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 34 55
2017 11 to 20 years in the federal public service 24 41
2017 More than 20 years in the federal public service 42 19
2014 3 to 10 years in the federal public service 34 59
2014 11 to 20 years in the federal public service 18 31
2014 More than 20 years in the federal public service 55 22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 41
2017 More than 20 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 0 59
2014 11 to 20 years in the federal public service 0 31

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 19

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 55
2014 3 to 10 years in the federal public service 13 59

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 47 55
2017 11 to 20 years in the federal public service 27 41
2017 More than 20 years in the federal public service 42 19
2014 3 to 10 years in the federal public service 44 59
2014 11 to 20 years in the federal public service 39 31
2014 More than 20 years in the federal public service 42 22

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 31 55
2017 11 to 20 years in the federal public service 34 41
2017 More than 20 years in the federal public service 42 19
2014 3 to 10 years in the federal public service 26 59
2014 11 to 20 years in the federal public service 28 31
2014 More than 20 years in the federal public service 23 22

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 14 55
2017 More than 20 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 10 59

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 53 55
2017 11 to 20 years in the federal public service 56 41
2017 More than 20 years in the federal public service 47 19
2014 3 to 10 years in the federal public service 68 59
2014 11 to 20 years in the federal public service 58 31
2014 More than 20 years in the federal public service 60 22

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 20 55
2017 11 to 20 years in the federal public service 22 41
2017 More than 20 years in the federal public service 32 19
2014 3 to 10 years in the federal public service 25 59
2014 11 to 20 years in the federal public service 20 31
2014 More than 20 years in the federal public service 36 22

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 12 41
2017 More than 20 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 9 59

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 18 55
2017 11 to 20 years in the federal public service 24 41
2014 3 to 10 years in the federal public service 32 59
2014 More than 20 years in the federal public service 37 22

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 55
2017 11 to 20 years in the federal public service 12 41
2014 3 to 10 years in the federal public service 12 59
2014 More than 20 years in the federal public service 32 22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 55
2017 More than 20 years in the federal public service 0 19

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 27 55
2017 11 to 20 years in the federal public service 29 41
2017 More than 20 years in the federal public service 26 19
2014 3 to 10 years in the federal public service 12 59
2014 11 to 20 years in the federal public service 23 31

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 53
2014 3 to 10 years in the federal public service 11 56

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 53
2017 11 to 20 years in the federal public service 20 39
2014 3 to 10 years in the federal public service 11 56

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 53
2014 3 to 10 years in the federal public service 9 56

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 53
2014 3 to 10 years in the federal public service 20 56

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 53
2017 More than 20 years in the federal public service 0 18
2014 More than 20 years in the federal public service 0 19

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 18
2014 More than 20 years in the federal public service 0 19

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 34 53
2017 11 to 20 years in the federal public service 28 39
2017 More than 20 years in the federal public service 28 18
2014 3 to 10 years in the federal public service 28 56
2014 11 to 20 years in the federal public service 21 29
2014 More than 20 years in the federal public service 38 19

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 17 53
2014 3 to 10 years in the federal public service 9 56

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 53 53
2017 11 to 20 years in the federal public service 49 39
2017 More than 20 years in the federal public service 45 18
2014 3 to 10 years in the federal public service 50 56
2014 11 to 20 years in the federal public service 35 29
2014 More than 20 years in the federal public service 30 19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 18
2014 11 to 20 years in the federal public service 0 29
2014 More than 20 years in the federal public service 0 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 62 53
2017 11 to 20 years in the federal public service 54 39
2017 More than 20 years in the federal public service 66 18
2014 3 to 10 years in the federal public service 59 56
2014 11 to 20 years in the federal public service 45 29
2014 More than 20 years in the federal public service 75 19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 53

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 13 39

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 95 5 55
2017 11 to 20 years in the federal public service 93 7 41
2017 More than 20 years in the federal public service 95 5 20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 8 15 2 1 36 13 64 7 134
2017 3 to 10 years in the federal public service 13 17 17 11 8 26 7 45 29 273
2017 11 to 20 years in the federal public service 16 19 20 8 7 24 6 50 22 252
2017 More than 20 years in the federal public service 22 17 19 8 6 20 8 54 20 127
2014 Less than 3 years in the federal public service 24 19 16 0 3 35 3 69 5 37
2014 3 to 10 years in the federal public service 16 14 18 10 9 24 9 45 28 303
2014 11 to 20 years in the federal public service 20 21 16 8 5 22 8 59 19 187
2014 More than 20 years in the federal public service 18 19 20 11 12 18 3 47 28 115

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 25 10 1 1 14 1 85 3 134
2017 3 to 10 years in the federal public service 27 30 17 10 5 10 1 64 17 274
2017 11 to 20 years in the federal public service 30 32 19 7 3 7 0 67 11 252
2017 More than 20 years in the federal public service 35 37 15 6 2 3 2 76 8 126
2014 Less than 3 years in the federal public service 51 31 8 0 0 11 0 91 0 37
2014 3 to 10 years in the federal public service 30 29 18 9 5 8 1 66 15 304
2014 11 to 20 years in the federal public service 36 36 10 6 4 6 1 78 12 187
2014 More than 20 years in the federal public service 33 32 14 10 7 4 0 68 17 115
2011 Less than 3 years in the federal public service 45 24 12 1 0 18 0 84 2 78
2011 3 to 10 years in the federal public service 31 35 17 7 3 7 0 71 11 322
2011 11 to 20 years in the federal public service 38 35 13 6 3 5 1 76 10 176
2011 More than 20 years in the federal public service 29 36 15 7 9 4 0 68 17 113
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 12 29 17 12 4 10 16 54 22 134
2017 3 to 10 years in the federal public service 23 49 11 9 2 1 5 77 12 274
2017 11 to 20 years in the federal public service 28 44 9 3 0 0 14 85 4 252
2017 More than 20 years in the federal public service 30 34 7 3 1 0 25 86 5 127
2014 Less than 3 years in the federal public service 8 45 8 11 2 17 8 71 18 37
2014 3 to 10 years in the federal public service 26 53 11 4 1 2 3 84 5 304
2014 11 to 20 years in the federal public service 30 41 8 4 1 2 16 85 5 187
2014 More than 20 years in the federal public service 28 35 14 3 1 0 19 78 5 115
2011 Less than 3 years in the federal public service 18 43 17 1 9 6 6 70 12 79
2011 3 to 10 years in the federal public service 21 50 9 6 3 1 9 80 10 321
2011 11 to 20 years in the federal public service 23 44 7 3 2 1 21 85 6 176
2011 More than 20 years in the federal public service 31 30 7 2 2 2 28 85 5 115
2008 Less than 3 years in the federal public service 16 41 10 7 5 1 19 72 16 151
2008 3 to 10 years in the federal public service 22 42 7 7 0 1 20 81 10 203
2008 11 to 20 years in the federal public service 21 39 7 3 1 1 28 85 5 128
2008 More than 20 years in the federal public service 30 29 6 0 0 1 34 91 0 87

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 12 12 18 4 3 32 19 49 13 133
2017 3 to 10 years in the federal public service 9 20 23 11 7 23 6 42 26 273
2017 11 to 20 years in the federal public service 10 25 19 12 7 17 9 48 26 252
2017 More than 20 years in the federal public service 16 24 21 11 7 12 9 50 23 127
2014 Less than 3 years in the federal public service 10 14 8 11 4 35 16 50 33 37
2014 3 to 10 years in the federal public service 13 24 23 10 4 21 4 49 19 304
2014 11 to 20 years in the federal public service 15 33 15 8 4 13 12 64 16 187
2014 More than 20 years in the federal public service 14 32 19 8 6 8 14 58 19 115
2011 Less than 3 years in the federal public service 11 19 20 1 5 33 10 53 11 79
2011 3 to 10 years in the federal public service 11 27 22 10 5 19 7 50 19 320
2011 11 to 20 years in the federal public service 11 29 22 8 5 13 12 54 17 176
2011 More than 20 years in the federal public service 8 17 19 16 9 16 15 37 35 115

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 20 10 0 0 19 16 84 0 134
2017 3 to 10 years in the federal public service 40 28 13 3 2 10 5 79 6 274
2017 11 to 20 years in the federal public service 31 31 9 5 2 7 16 79 9 252
2017 More than 20 years in the federal public service 34 27 11 2 0 3 23 82 3 127
2014 Less than 3 years in the federal public service 35 23 5 3 3 24 8 84 8 37
2014 3 to 10 years in the federal public service 37 30 12 4 3 11 3 78 8 304
2014 11 to 20 years in the federal public service 37 25 11 1 2 9 15 81 4 187
2014 More than 20 years in the federal public service 27 26 14 5 1 6 21 73 8 115
2011 Less than 3 years in the federal public service 39 23 11 4 0 18 5 80 5 79
2011 3 to 10 years in the federal public service 33 33 10 4 2 10 8 80 8 320
2011 11 to 20 years in the federal public service 30 26 11 3 2 9 20 77 7 176
2011 More than 20 years in the federal public service 34 16 11 4 3 7 25 73 10 115
2008 Less than 3 years in the federal public service 29 31 9 3 1 9 18 83 5 151
2008 3 to 10 years in the federal public service 30 30 8 0 1 12 18 85 3 203
2008 11 to 20 years in the federal public service 20 28 12 2 1 9 27 77 5 128
2008 More than 20 years in the federal public service 23 24 9 2 1 7 33 79 6 87

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 20 12 1 1 21 16 78 2 133
2017 3 to 10 years in the federal public service 23 31 19 4 5 13 5 66 11 274
2017 11 to 20 years in the federal public service 22 29 9 7 7 11 15 68 19 252
2017 More than 20 years in the federal public service 26 26 15 7 5 5 18 66 15 127
2014 Less than 3 years in the federal public service 35 17 14 0 0 27 8 79 0 37
2014 3 to 10 years in the federal public service 23 28 19 7 3 17 3 64 13 304
2014 11 to 20 years in the federal public service 28 25 13 4 3 12 14 71 11 187
2014 More than 20 years in the federal public service 20 27 9 10 5 11 18 66 21 115
2011 Less than 3 years in the federal public service 42 18 13 0 0 22 5 82 0 78
2011 3 to 10 years in the federal public service 24 35 14 3 2 13 8 75 7 320
2011 11 to 20 years in the federal public service 28 28 14 3 2 8 17 75 6 176
2011 More than 20 years in the federal public service 24 13 16 8 5 10 23 57 20 115
2008 Less than 3 years in the federal public service 31 28 9 2 1 12 17 83 4 151
2008 3 to 10 years in the federal public service 28 25 14 4 1 8 19 73 8 202
2008 11 to 20 years in the federal public service 18 22 16 9 5 7 23 57 20 128
2008 More than 20 years in the federal public service 21 20 17 6 3 7 26 60 14 87
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 9 91 272
2017 11 to 20 years in the federal public service 9 91 250
2017 More than 20 years in the federal public service 8 92 126
2014 Less than 3 years in the federal public service 0 100 37
2014 3 to 10 years in the federal public service 6 94 301
2014 11 to 20 years in the federal public service 5 95 187
2014 More than 20 years in the federal public service 7 93 114

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 44 25
2017 11 to 20 years in the federal public service 27 22
2014 3 to 10 years in the federal public service 50 18
2014 11 to 20 years in the federal public service 70 10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 88 25
2017 11 to 20 years in the federal public service 91 22
2017 More than 20 years in the federal public service 80 10
2014 3 to 10 years in the federal public service 83 18
2014 11 to 20 years in the federal public service 53 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 22

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 25
2017 11 to 20 years in the federal public service 0 22
2017 More than 20 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 0 18
2014 11 to 20 years in the federal public service 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 22
2017 More than 20 years in the federal public service 0 10
2014 11 to 20 years in the federal public service 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 25
2017 11 to 20 years in the federal public service 0 22
2017 More than 20 years in the federal public service 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 22
2017 More than 20 years in the federal public service 0 10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 27 22
2014 3 to 10 years in the federal public service 28 18

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 22
2017 More than 20 years in the federal public service 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 44 25
2017 11 to 20 years in the federal public service 23 22
2017 More than 20 years in the federal public service 50 10
2014 3 to 10 years in the federal public service 33 18

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 40 25
2017 11 to 20 years in the federal public service 27 22
2014 3 to 10 years in the federal public service 39 18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 22
2017 More than 20 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 0 18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 22
2017 More than 20 years in the federal public service 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 25
2017 11 to 20 years in the federal public service 0 22
2017 More than 20 years in the federal public service 0 10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 25
2017 11 to 20 years in the federal public service 0 22
2017 More than 20 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 0 18
2014 11 to 20 years in the federal public service 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 24 25

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 28 25
2017 11 to 20 years in the federal public service 32 22
2014 3 to 10 years in the federal public service 35 17

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 20 25

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 28 25

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 0 17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 25
2014 11 to 20 years in the federal public service 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 25
2017 More than 20 years in the federal public service 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 56 25
2017 11 to 20 years in the federal public service 50 22
2014 3 to 10 years in the federal public service 47 17

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 21
2014 3 to 10 years in the federal public service 0 15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 21
2017 More than 20 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 0 15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 21
2017 More than 20 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 0 15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 23
2017 11 to 20 years in the federal public service 0 21
2017 More than 20 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 0 15

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 21
2017 More than 20 years in the federal public service 0 10
2014 3 to 10 years in the federal public service 0 15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 35 23
2014 3 to 10 years in the federal public service 47 15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 61 23
2017 11 to 20 years in the federal public service 52 21
2014 3 to 10 years in the federal public service 73 15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 23
2017 11 to 20 years in the federal public service 0 21
2014 3 to 10 years in the federal public service 0 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 83 23
2017 11 to 20 years in the federal public service 81 21
2017 More than 20 years in the federal public service 60 10
2014 3 to 10 years in the federal public service 80 15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 23
2017 11 to 20 years in the federal public service 0 21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 100 0 25
2017 11 to 20 years in the federal public service 95 5 22
2017 More than 20 years in the federal public service 100 0 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 8 10 1 0 44 12 75 2 134
2017 3 to 10 years in the federal public service 16 14 16 4 3 40 6 57 13 273
2017 11 to 20 years in the federal public service 20 15 16 3 3 36 7 62 10 252
2017 More than 20 years in the federal public service 25 17 18 2 2 28 7 65 7 126
2014 Less than 3 years in the federal public service 37 17 11 0 0 33 3 83 0 37
2014 3 to 10 years in the federal public service 16 14 17 3 2 36 11 58 9 304
2014 11 to 20 years in the federal public service 23 15 14 2 2 35 9 68 7 187
2014 More than 20 years in the federal public service 24 17 28 4 3 20 4 55 8 115

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 24 10 1 0 17 2 86 2 133
2017 3 to 10 years in the federal public service 33 28 15 3 3 17 1 74 7 271
2017 11 to 20 years in the federal public service 35 35 13 3 2 12 2 80 6 252
2017 More than 20 years in the federal public service 42 27 19 2 2 6 2 76 4 126
2014 Less than 3 years in the federal public service 50 28 6 2 0 14 0 91 3 37
2014 3 to 10 years in the federal public service 34 30 15 3 1 15 2 78 5 304
2014 11 to 20 years in the federal public service 40 32 13 2 2 9 2 81 5 186
2014 More than 20 years in the federal public service 38 28 19 3 2 9 1 74 5 115
2011 Less than 3 years in the federal public service 49 25 10 1 0 14 0 87 1 79
2011 3 to 10 years in the federal public service 38 37 12 3 1 9 0 82 5 320
2011 11 to 20 years in the federal public service 42 38 9 3 3 6 0 84 6 176
2011 More than 20 years in the federal public service 39 30 13 4 3 11 0 77 8 115
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 28 19 7 4 1 3 68 12 132
2017 3 to 10 years in the federal public service 38 30 17 9 2 1 3 71 11 271
2017 11 to 20 years in the federal public service 48 27 14 4 4 0 3 78 8 252
2017 More than 20 years in the federal public service 45 32 13 3 2 0 5 81 6 126

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 32 22 5 4 2 1 68 9 133
2017 3 to 10 years in the federal public service 13 29 28 16 14 0 0 42 30 274
2017 11 to 20 years in the federal public service 14 31 28 14 12 0 1 45 27 252
2017 More than 20 years in the federal public service 13 31 26 15 12 0 3 45 28 126

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 26 15 1 2 2 3 81 4 133
2017 3 to 10 years in the federal public service 19 40 22 13 4 0 1 60 17 272
2017 11 to 20 years in the federal public service 19 41 19 13 6 1 1 62 19 251
2017 More than 20 years in the federal public service 25 33 23 14 2 0 2 60 16 126

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 22 23 4 5 4 3 66 9 134
2017 3 to 10 years in the federal public service 17 28 23 16 14 2 1 46 31 272
2017 11 to 20 years in the federal public service 20 27 22 16 12 2 1 48 29 251
2017 More than 20 years in the federal public service 20 29 22 12 13 0 3 51 26 126

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 14 8 4 2 2 6 84 7 133
2017 3 to 10 years in the federal public service 46 28 13 5 3 2 3 77 9 271
2017 11 to 20 years in the federal public service 34 37 15 7 5 0 2 72 12 251
2017 More than 20 years in the federal public service 36 25 20 8 2 0 9 68 10 126

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 34 11 7 5 2 0 76 13 133
2017 3 to 10 years in the federal public service 26 35 23 10 7 0 0 61 16 272
2017 11 to 20 years in the federal public service 30 33 22 10 4 0 1 64 14 249
2017 More than 20 years in the federal public service 32 34 21 8 3 0 2 67 12 126

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 31 21 2 3 4 1 73 5 133
2017 3 to 10 years in the federal public service 23 37 21 12 4 1 1 62 16 271
2017 11 to 20 years in the federal public service 25 39 20 8 6 0 2 66 13 249
2017 More than 20 years in the federal public service 35 28 18 12 5 0 2 64 17 126

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 38 17 4 1 2 1 77 5 133
2017 3 to 10 years in the federal public service 22 37 24 11 5 0 1 59 16 271
2017 11 to 20 years in the federal public service 19 38 26 10 6 0 1 58 16 249
2017 More than 20 years in the federal public service 32 21 27 12 5 1 2 55 17 126

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 31 32 24 6 5 2 0 65 11 133
2017 3 to 10 years in the federal public service 25 37 20 10 7 0 1 63 17 272
2017 11 to 20 years in the federal public service 24 39 18 10 8 1 1 64 18 248
2017 More than 20 years in the federal public service 36 25 20 10 5 0 4 63 16 125

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 33 20 6 4 1 1 69 10 133
2017 3 to 10 years in the federal public service 34 37 17 5 4 1 1 73 9 272
2017 11 to 20 years in the federal public service 28 35 19 13 2 1 1 65 15 248
2017 More than 20 years in the federal public service 31 33 20 12 1 1 2 66 13 126

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 22 9 1 1 1 1 89 2 133
2017 3 to 10 years in the federal public service 58 25 8 4 3 0 2 85 6 272
2017 11 to 20 years in the federal public service 64 19 9 4 3 0 2 85 7 251
2017 More than 20 years in the federal public service 53 26 12 3 2 0 4 82 5 125

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 87 8 2 0 1 1 2 97 1 133
2017 3 to 10 years in the federal public service 65 16 9 3 4 1 3 84 7 273
2017 11 to 20 years in the federal public service 72 13 6 3 2 0 2 88 6 251
2017 More than 20 years in the federal public service 69 16 4 2 4 0 6 90 6 126

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 19 7 1 1 1 1 91 1 133
2017 3 to 10 years in the federal public service 42 36 10 6 3 0 2 81 10 271
2017 11 to 20 years in the federal public service 48 32 13 3 2 0 2 82 4 251
2017 More than 20 years in the federal public service 50 33 8 2 3 0 4 86 6 126

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 83 7 5 1 1 1 2 93 2 133
2017 3 to 10 years in the federal public service 51 26 9 6 5 0 2 79 12 273
2017 11 to 20 years in the federal public service 53 21 14 5 6 0 1 74 12 251
2017 More than 20 years in the federal public service 57 20 10 5 5 0 3 79 10 125

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 69 4 2 0 0 1 23 97 0 133
2017 3 to 10 years in the federal public service 56 12 2 0 0 0 29 96 1 271
2017 11 to 20 years in the federal public service 50 17 8 2 0 0 23 87 3 250
2017 More than 20 years in the federal public service 44 18 8 2 2 0 26 84 5 126

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 10 4 1 1 0 5 94 2 132
2017 3 to 10 years in the federal public service 62 19 8 1 0 1 8 89 2 272
2017 11 to 20 years in the federal public service 67 18 6 2 1 0 7 91 3 251
2017 More than 20 years in the federal public service 64 19 3 1 2 1 12 94 3 125

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 12 19 6 7 0 2 68 13 134
2017 3 to 10 years in the federal public service 69 14 8 3 4 0 2 85 6 272
2017 11 to 20 years in the federal public service 73 14 4 3 1 0 5 91 5 251
2017 More than 20 years in the federal public service 81 9 2 0 1 1 6 97 1 125

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 29 16 3 3 1 1 77 6 133
2017 3 to 10 years in the federal public service 46 32 14 3 3 1 1 80 6 271
2017 11 to 20 years in the federal public service 53 26 10 3 4 0 4 83 7 251
2017 More than 20 years in the federal public service 52 28 10 3 1 0 5 85 4 126

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 19 46 28 1 4 0 1 66 6 134
2017 3 to 10 years in the federal public service 8 34 42 9 8 0 0 41 17 274
2017 11 to 20 years in the federal public service 13 30 39 14 4 0 0 42 18 252
2017 More than 20 years in the federal public service 17 26 43 8 5 0 1 43 13 127

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 6 9 37 28 19 0 1 47 15 134
2017 3 to 10 years in the federal public service 8 18 44 23 6 1 0 30 25 274
2017 11 to 20 years in the federal public service 5 19 44 22 9 0 1 31 24 250
2017 More than 20 years in the federal public service 5 21 38 26 7 1 1 34 27 126

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 37 6 1 5 4 1 88 6 134
2017 3 to 10 years in the federal public service 42 45 8 2 1 1 0 88 4 273
2017 11 to 20 years in the federal public service 46 38 9 2 1 3 1 88 3 252
2017 More than 20 years in the federal public service 41 44 8 3 1 3 1 88 4 127

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 48 8 4 3 1 0 85 7 133
2017 3 to 10 years in the federal public service 18 44 16 13 6 3 0 64 20 272
2017 11 to 20 years in the federal public service 24 44 13 11 6 2 0 70 17 252
2017 More than 20 years in the federal public service 25 42 17 8 5 2 2 70 13 127
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 11 89 133
2017 3 to 10 years in the federal public service 13 87 271
2017 11 to 20 years in the federal public service 11 89 252
2017 More than 20 years in the federal public service 15 85 126
2014 3 to 10 years in the federal public service 11 89 304
2014 11 to 20 years in the federal public service 10 90 186
2014 More than 20 years in the federal public service 9 91 115

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 79 21 12
2017 3 to 10 years in the federal public service 86 14 35
2017 11 to 20 years in the federal public service 89 11 28
2017 More than 20 years in the federal public service 75 25 20
2014 3 to 10 years in the federal public service 79 21 34
2014 11 to 20 years in the federal public service 89 11 19
2014 More than 20 years in the federal public service 82 18 10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 53 20 10 13 3 0 0 73 17 30
2017 11 to 20 years in the federal public service 40 40 4 12 4 0 0 80 16 25
2017 More than 20 years in the federal public service 73 27 0 0 0 0 0 100 0 15
2014 3 to 10 years in the federal public service 67 22 0 7 4 0 0 89 11 27
2014 11 to 20 years in the federal public service 76 12 0 12 0 0 0 88 12 17
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 22 9 5 4 4 3 57 43 134
2017 3 to 10 years in the federal public service 46 30 11 6 3 4 2 48 52 272
2017 11 to 20 years in the federal public service 54 27 9 2 2 5 1 58 42 252
2017 More than 20 years in the federal public service 57 26 8 2 1 7 0 61 39 127

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 17 54
2017 3 to 10 years in the federal public service 17 130
2017 11 to 20 years in the federal public service 13 100
2017 More than 20 years in the federal public service 20 46

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 28 54
2017 3 to 10 years in the federal public service 13 130
2017 11 to 20 years in the federal public service 5 100
2017 More than 20 years in the federal public service 4 46

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 15 54
2017 3 to 10 years in the federal public service 10 130
2017 11 to 20 years in the federal public service 8 100
2017 More than 20 years in the federal public service 9 46

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 31 54
2017 3 to 10 years in the federal public service 39 130
2017 11 to 20 years in the federal public service 44 100
2017 More than 20 years in the federal public service 28 46

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 4 54
2017 3 to 10 years in the federal public service 7 130
2017 11 to 20 years in the federal public service 4 100
2017 More than 20 years in the federal public service 0 46

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 43 54
2017 3 to 10 years in the federal public service 47 130
2017 11 to 20 years in the federal public service 44 100
2017 More than 20 years in the federal public service 48 46

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in the federal public service 9 70 15 2 0 4 54
2017 3 to 10 years in the federal public service 15 68 9 4 3 1 126
2017 11 to 20 years in the federal public service 23 62 10 2 1 2 99
2017 More than 20 years in the federal public service 33 54 7 0 2 4 46

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 34 5 14 4 0 9 75 20 56
2017 3 to 10 years in the federal public service 35 25 13 8 5 3 10 69 15 131
2017 11 to 20 years in the federal public service 35 31 6 10 0 5 13 81 12 102
2017 More than 20 years in the federal public service 70 17 6 0 0 0 6 93 0 47

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 16 16 9 13 11 4 32 50 36 56
2017 3 to 10 years in the federal public service 10 14 16 6 7 5 42 45 25 131
2017 11 to 20 years in the federal public service 11 18 8 6 7 7 44 58 26 102
2017 More than 20 years in the federal public service 32 13 13 0 2 4 36 75 4 47
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