2017 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 43 45 5 5 3 0 0 88 8 278
2017 Compliance, inspection and enforcement 35 49 4 7 5 0 0 85 12 85
2017 Communications or public affairs 45 47 0 3 5 0 0 92 8 28
2017 Security 27 47 7 13 7 0 0 73 20 15
2017 Science and technology 36 51 4 4 6 0 0 87 9 52
2017 Administration and operations 63 32 0 1 3 0 0 96 4 71
2017 Human resources 54 42 2 2 0 0 0 95 2 41
2017 Financial management 56 41 0 3 0 0 0 97 3 34
2017 Information management 58 42 0 0 0 0 0 100 0 17
2017 Information technology 38 47 2 9 4 0 0 85 13 55
2017 Policy 63 25 0 6 6 0 0 87 13 16
2017 Project management 42 52 3 3 0 0 0 94 3 33
2017 None of the above 41 48 0 3 7 0 0 90 10 29
2014 Federal regulators 43 41 4 8 3 0 0 84 11 260
2014 Compliance, inspection and enforcement 50 39 6 5 0 0 0 89 5 78
2014 Communications or public affairs 41 42 4 13 0 0 0 83 13 24
2014 Security 32 43 0 19 6 0 0 75 25 16
2014 Science and technology 31 53 4 9 2 0 0 84 11 47
2014 Administration and operations 59 37 0 4 0 0 0 96 4 47
2014 Human resources 57 40 3 0 0 0 0 97 0 36
2014 Financial management 45 46 5 0 4 0 0 92 4 22
2014 Information management 42 58 0 0 0 0 0 100 0 12
2014 Information technology 31 55 0 12 2 0 0 86 14 41
2014 None of the above 48 45 3 4 0 0 0 93 4 27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 70 19 6 4 1 0 1 89 5 278
2017 Compliance, inspection and enforcement 74 19 1 2 2 0 1 94 5 84
2017 Communications or public affairs 86 3 7 0 0 3 0 93 0 28
2017 Security 47 33 7 7 7 0 0 80 13 15
2017 Science and technology 68 17 9 0 0 0 6 90 0 52
2017 Administration and operations 80 13 3 0 3 1 0 94 3 71
2017 Human resources 73 15 0 5 2 2 2 92 8 41
2017 Financial management 68 12 3 3 12 3 0 82 15 34
2017 Information management 53 12 23 6 0 6 0 69 6 17
2017 Information technology 65 18 9 4 0 4 0 87 4 55
2017 Policy 69 12 6 0 6 0 6 87 7 16
2017 Project management 67 24 0 3 0 6 0 97 3 33
2017 None of the above 72 21 7 0 0 0 0 93 0 29
2014 Federal regulators 77 14 4 3 2 0 0 92 5 260
2014 Compliance, inspection and enforcement 72 16 5 5 0 0 1 90 5 78
2014 Communications or public affairs 83 17 0 0 0 0 0 100 0 24
2014 Security 76 24 0 0 0 0 0 100 0 16
2014 Science and technology 74 13 6 4 2 0 0 87 7 47
2014 Administration and operations 83 15 2 0 0 0 0 98 0 47
2014 Human resources 77 12 3 6 0 3 0 91 6 36
2014 Financial management 73 13 0 5 9 0 0 86 14 22
2014 Information management 50 33 0 17 0 0 0 83 17 12
2014 Information technology 68 22 5 2 0 0 2 92 3 41
2014 None of the above 85 11 0 0 4 0 0 96 4 27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 71 13 4 6 4 0 2 86 10 277
2017 Compliance, inspection and enforcement 68 18 5 7 2 0 0 86 9 85
2017 Communications or public affairs 80 7 10 0 3 0 0 86 3 28
2017 Security 67 13 0 13 7 0 0 80 20 15
2017 Science and technology 62 23 2 6 2 0 6 90 8 52
2017 Administration and operations 63 21 7 6 3 0 0 84 8 71
2017 Human resources 73 17 5 2 2 0 0 90 5 41
2017 Financial management 62 21 6 3 9 0 0 82 12 34
2017 Information management 58 6 24 6 6 0 0 64 12 17
2017 Information technology 69 15 4 5 7 0 0 84 13 55
2017 Policy 63 25 0 0 6 0 6 93 7 16
2017 Project management 79 12 0 9 0 0 0 91 9 33
2017 None of the above 62 28 3 7 0 0 0 90 7 29
2014 Federal regulators 68 15 8 4 2 1 2 86 6 260
2014 Compliance, inspection and enforcement 71 16 5 6 1 0 1 88 7 78
2014 Communications or public affairs 79 9 4 0 9 0 0 87 9 24
2014 Security 68 19 0 6 6 0 0 87 13 16
2014 Science and technology 75 12 8 0 4 0 0 87 4 47
2014 Administration and operations 60 32 7 2 0 0 0 91 2 47
2014 Human resources 74 20 0 6 0 0 0 94 6 36
2014 Financial management 49 33 0 8 9 0 0 82 18 22
2014 Information management 50 25 8 17 0 0 0 75 17 12
2014 Information technology 63 24 5 2 5 0 0 88 7 41
2014 None of the above 81 8 8 0 4 0 0 89 4 27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 47 38 5 6 4 0 0 85 10 277
2017 Compliance, inspection and enforcement 40 38 2 12 8 0 0 78 20 85
2017 Communications or public affairs 68 17 3 5 7 0 0 85 11 28
2017 Security 47 33 0 7 13 0 0 80 20 15
2017 Science and technology 34 44 10 6 6 0 0 79 12 51
2017 Administration and operations 59 31 4 4 1 0 0 90 6 71
2017 Human resources 59 34 2 2 2 0 0 93 5 41
2017 Financial management 44 38 3 6 9 0 0 82 15 34
2017 Information management 41 53 6 0 0 0 0 94 0 17
2017 Information technology 45 35 5 11 4 0 0 80 15 55
2017 Policy 69 25 6 0 0 0 0 94 0 16
2017 Project management 64 30 3 3 0 0 0 94 3 33
2017 None of the above 59 21 14 3 3 0 0 79 7 29
2014 Federal regulators 46 31 9 9 5 0 0 77 14 260
2014 Compliance, inspection and enforcement 46 35 8 5 6 0 0 81 11 77
2014 Communications or public affairs 49 34 4 13 0 0 0 83 13 24
2014 Security 56 25 6 13 0 0 0 81 13 16
2014 Science and technology 50 19 15 13 2 0 0 69 16 47
2014 Administration and operations 53 32 2 2 11 0 0 85 13 47
2014 Human resources 69 14 6 3 9 0 0 83 12 36
2014 Financial management 76 14 5 5 0 0 0 91 5 22
2014 Information management 33 33 17 17 0 0 0 67 17 12
2014 Information technology 40 37 7 5 10 0 0 78 15 41
2014 None of the above 56 37 8 0 0 0 0 92 0 27

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 41 38 6 13 2 0 0 79 15 278
2017 Compliance, inspection and enforcement 35 48 8 5 2 0 1 85 7 85
2017 Communications or public affairs 68 20 11 0 0 0 0 89 0 28
2017 Security 73 13 0 13 0 0 0 87 13 15
2017 Science and technology 36 46 8 9 2 0 0 81 11 52
2017 Administration and operations 42 35 6 11 6 0 0 77 17 71
2017 Human resources 58 32 2 5 2 0 0 90 7 41
2017 Financial management 53 32 6 6 0 0 3 88 6 34
2017 Information management 29 59 6 0 6 0 0 88 6 17
2017 Information technology 42 42 5 9 2 0 0 84 11 55
2017 Policy 69 25 0 0 6 0 0 94 6 16
2017 Project management 48 36 9 6 0 0 0 85 6 33
2017 None of the above 45 45 7 3 0 0 0 90 3 29
2014 Federal regulators 42 37 8 7 5 0 0 79 12 260
2014 Compliance, inspection and enforcement 44 35 13 6 3 0 0 79 9 78
2014 Communications or public affairs 55 16 4 25 0 0 0 71 25 24
2014 Security 44 37 0 6 13 0 0 81 19 16
2014 Science and technology 35 36 13 13 2 0 0 72 15 47
2014 Administration and operations 62 36 0 0 2 0 0 98 2 47
2014 Human resources 68 26 3 0 3 0 0 94 3 36
2014 Financial management 54 27 5 9 5 0 0 81 14 22
2014 Information management 42 50 8 0 0 0 0 92 0 12
2014 Information technology 45 30 10 10 5 0 0 75 15 41
2014 None of the above 41 40 7 8 4 0 0 82 11 27

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 51 35 6 5 2 0 0 86 8 278
2017 Compliance, inspection and enforcement 53 36 6 5 0 0 0 89 5 85
2017 Communications or public affairs 53 34 10 3 0 0 0 86 3 28
2017 Security 67 27 7 0 0 0 0 93 0 15
2017 Science and technology 53 40 2 6 0 0 0 92 6 52
2017 Administration and operations 45 31 7 11 6 0 0 76 17 71
2017 Human resources 71 24 0 5 0 0 0 95 5 41
2017 Financial management 56 27 9 6 0 3 0 85 6 34
2017 Information management 56 38 6 0 0 0 0 94 0 16
2017 Information technology 36 47 7 4 5 0 0 84 9 55
2017 Policy 63 25 0 6 6 0 0 87 13 16
2017 Project management 39 42 6 6 6 0 0 82 12 33
2017 None of the above 34 52 7 0 7 0 0 86 7 29
2014 Federal regulators 43 39 9 7 2 0 0 82 9 260
2014 Compliance, inspection and enforcement 47 43 8 1 1 0 0 90 3 78
2014 Communications or public affairs 50 38 4 4 4 0 0 87 9 24
2014 Security 62 25 13 0 0 0 0 87 0 16
2014 Science and technology 54 35 7 2 2 0 0 89 4 47
2014 Administration and operations 30 42 10 11 7 0 0 72 17 47
2014 Human resources 55 34 6 6 0 0 0 88 6 36
2014 Financial management 45 37 4 14 0 0 0 82 14 22
2014 Information management 50 42 8 0 0 0 0 92 0 12
2014 Information technology 45 37 10 2 5 0 0 83 7 41
2014 None of the above 34 30 18 14 4 0 0 63 18 27

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 55 34 4 5 2 0 0 89 7 278
2017 Compliance, inspection and enforcement 54 39 5 1 1 0 0 93 2 85
2017 Communications or public affairs 68 25 7 0 0 0 0 93 0 28
2017 Security 80 13 7 0 0 0 0 93 0 15
2017 Science and technology 64 24 8 2 2 0 0 89 4 52
2017 Administration and operations 53 30 4 6 7 0 0 83 13 70
2017 Human resources 73 22 2 0 2 0 0 95 2 41
2017 Financial management 68 18 6 9 0 0 0 85 9 34
2017 Information management 49 37 6 7 0 0 0 87 7 16
2017 Information technology 48 31 13 4 4 0 0 80 7 54
2017 Policy 75 19 0 6 0 0 0 94 6 16
2017 Project management 45 36 6 9 3 0 0 82 12 33
2017 None of the above 52 34 3 7 3 0 0 86 10 29
2014 Federal regulators 54 29 7 8 1 0 0 84 9 260
2014 Compliance, inspection and enforcement 52 37 8 1 3 0 0 89 4 78
2014 Communications or public affairs 61 30 0 4 4 0 0 91 9 24
2014 Security 75 13 6 6 0 0 0 87 6 16
2014 Science and technology 60 23 8 9 0 0 0 83 9 47
2014 Administration and operations 40 49 2 7 2 0 0 89 9 47
2014 Human resources 74 23 0 3 0 0 0 97 3 36
2014 Financial management 63 27 5 5 0 0 0 91 5 22
2014 Information management 58 42 0 0 0 0 0 100 0 12
2014 Information technology 45 37 10 2 5 0 0 83 7 41
2014 None of the above 34 32 15 8 11 0 0 66 19 27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 64 29 4 3 1 0 0 93 3 278
2017 Compliance, inspection and enforcement 59 32 5 5 0 0 0 91 5 85
2017 Communications or public affairs 68 24 8 0 0 0 0 92 0 28
2017 Security 93 7 0 0 0 0 0 100 0 15
2017 Science and technology 60 26 8 4 2 0 0 87 6 52
2017 Administration and operations 63 34 1 0 1 0 0 97 1 71
2017 Human resources 76 20 2 2 0 0 0 95 2 41
2017 Financial management 71 18 9 0 3 0 0 88 3 34
2017 Information management 57 37 6 0 0 0 0 94 0 16
2017 Information technology 59 33 6 2 0 0 0 93 2 54
2017 Policy 81 12 6 0 0 0 0 94 0 16
2017 Project management 70 24 6 0 0 0 0 94 0 33
2017 None of the above 69 24 7 0 0 0 0 93 0 29
2014 Federal regulators 72 22 2 2 2 0 0 94 4 260
2014 Compliance, inspection and enforcement 58 35 4 3 0 0 0 93 3 78
2014 Communications or public affairs 74 17 4 0 4 0 0 91 4 24
2014 Security 75 13 6 0 6 0 0 87 6 16
2014 Science and technology 69 19 4 7 0 0 0 89 7 47
2014 Administration and operations 70 28 0 2 0 0 0 98 2 47
2014 Human resources 83 12 3 3 0 0 0 94 3 36
2014 Financial management 73 27 0 0 0 0 0 100 0 22
2014 Information management 42 42 8 8 0 0 0 83 8 12
2014 Information technology 63 30 7 0 0 0 0 93 0 41
2014 None of the above 60 34 7 0 0 0 0 93 0 27

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 53 29 8 6 4 0 0 82 10 278
2017 Compliance, inspection and enforcement 47 31 9 7 5 1 0 79 12 85
2017 Communications or public affairs 58 28 7 7 0 0 0 86 7 28
2017 Security 53 20 7 7 13 0 0 73 20 15
2017 Science and technology 47 41 4 6 2 0 0 89 8 52
2017 Administration and operations 63 25 6 1 4 0 0 89 6 71
2017 Human resources 59 29 7 2 2 0 0 88 5 41
2017 Financial management 65 18 9 6 3 0 0 82 9 34
2017 Information management 56 26 0 6 0 12 0 93 7 16
2017 Information technology 55 31 7 5 2 0 0 85 7 55
2017 Policy 75 25 0 0 0 0 0 100 0 16
2017 Project management 48 36 12 3 0 0 0 85 3 33
2017 None of the above 59 38 0 0 3 0 0 97 3 29
2014 Federal regulators 51 30 10 5 4 0 0 81 9 260
2014 Compliance, inspection and enforcement 46 35 10 6 3 0 0 80 9 78
2014 Communications or public affairs 38 38 13 8 4 0 0 75 12 24
2014 Security 44 24 13 6 13 0 0 68 19 16
2014 Science and technology 49 28 11 11 2 0 0 77 13 47
2014 Administration and operations 57 30 7 4 2 0 0 87 6 47
2014 Human resources 68 26 0 6 0 0 0 94 6 36
2014 Financial management 45 36 9 5 5 0 0 81 9 22
2014 Information management 42 33 17 8 0 0 0 75 8 12
2014 Information technology 61 19 10 7 2 0 0 80 10 41
2014 None of the above 53 29 7 11 0 0 0 82 11 27

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 46 21 5 7 8 2 11 77 17 278
2017 Compliance, inspection and enforcement 41 32 6 14 2 1 4 77 17 85
2017 Communications or public affairs 38 18 17 7 13 0 7 60 22 28
2017 Security 40 40 7 13 0 0 0 80 13 15
2017 Science and technology 49 19 6 13 0 0 13 78 15 52
2017 Administration and operations 50 24 9 1 6 0 10 83 8 70
2017 Human resources 44 24 10 5 2 0 14 80 9 41
2017 Financial management 38 23 3 15 12 0 9 68 29 34
2017 Information management 25 37 6 7 6 6 12 76 16 16
2017 Information technology 58 20 11 4 4 2 2 81 8 55
2017 Policy 57 12 13 6 0 0 12 79 7 16
2017 Project management 42 27 15 12 3 0 0 70 15 33
2017 None of the above 55 21 10 0 0 0 14 88 0 29
2014 Federal regulators 35 33 9 11 7 1 5 72 19 260
2014 Compliance, inspection and enforcement 31 29 10 16 8 1 4 64 25 78
2014 Communications or public affairs 43 17 4 13 13 0 10 67 29 24
2014 Security 25 25 24 6 19 0 0 51 25 16
2014 Science and technology 32 28 7 19 8 2 3 64 29 47
2014 Administration and operations 45 29 9 2 4 2 8 83 7 47
2014 Human resources 67 17 3 9 0 0 5 88 9 36
2014 Financial management 43 8 5 5 19 0 21 64 30 22
2014 Information management 25 33 17 17 0 0 8 64 18 12
2014 Information technology 58 20 7 5 7 0 2 80 13 41
2014 None of the above 37 34 4 14 4 0 7 76 20 27

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 36 43 11 8 3 0 0 79 11 278
2017 Compliance, inspection and enforcement 34 46 13 5 2 0 0 80 7 85
2017 Communications or public affairs 45 38 14 3 0 0 0 83 3 28
2017 Security 53 33 0 13 0 0 0 87 13 15
2017 Science and technology 47 36 13 0 4 0 0 83 4 52
2017 Administration and operations 42 41 7 6 4 0 0 83 10 71
2017 Human resources 54 41 2 0 2 0 0 95 2 41
2017 Financial management 44 44 3 3 6 0 0 88 9 34
2017 Information management 58 29 6 7 0 0 0 87 7 17
2017 Information technology 29 42 16 7 5 0 0 71 13 55
2017 Policy 63 31 0 6 0 0 0 94 6 16
2017 Project management 36 39 9 9 6 0 0 76 15 33
2017 None of the above 34 48 14 0 3 0 0 83 3 29
2014 Federal regulators 33 44 7 10 5 0 0 78 15 260
2014 Compliance, inspection and enforcement 31 46 14 5 4 0 0 77 9 78
2014 Communications or public affairs 28 43 9 9 12 0 0 71 20 24
2014 Security 43 32 6 19 0 0 0 75 19 16
2014 Science and technology 34 39 11 13 2 0 0 73 16 47
2014 Administration and operations 28 45 13 8 7 0 0 73 15 47
2014 Human resources 46 48 6 0 0 0 0 94 0 36
2014 Financial management 40 33 13 9 5 0 0 73 14 22
2014 Information management 42 58 0 0 0 0 0 100 0 12
2014 Information technology 33 42 17 2 5 0 0 75 7 41
2014 None of the above 37 25 22 15 0 0 0 63 15 27

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 26 34 15 16 8 0 0 61 25 278
2017 Compliance, inspection and enforcement 20 42 15 9 12 1 0 63 21 85
2017 Communications or public affairs 48 25 13 10 0 3 0 76 10 28
2017 Security 27 47 13 7 7 0 0 73 13 15
2017 Science and technology 21 40 13 13 13 0 0 60 26 52
2017 Administration and operations 21 45 7 16 8 1 1 68 25 71
2017 Human resources 49 27 17 2 5 0 0 76 7 41
2017 Financial management 32 38 9 18 3 0 0 70 21 34
2017 Information management 29 41 13 11 6 0 0 70 17 17
2017 Information technology 31 18 27 13 11 0 0 49 24 55
2017 Policy 50 37 0 6 6 0 0 87 13 16
2017 Project management 27 30 21 15 6 0 0 58 21 33
2017 None of the above 21 52 10 14 3 0 0 72 17 29
2014 Federal regulators 26 28 20 18 8 1 0 54 26 260
2014 Compliance, inspection and enforcement 21 35 20 10 14 0 0 55 24 78
2014 Communications or public affairs 20 29 13 16 21 0 0 50 38 24
2014 Security 19 30 25 6 19 0 0 49 25 16
2014 Science and technology 28 34 12 19 7 0 0 61 26 47
2014 Administration and operations 34 40 13 7 6 0 0 75 13 47
2014 Human resources 51 37 6 3 3 0 0 88 6 36
2014 Financial management 23 18 23 13 24 0 0 41 37 22
2014 Information management 25 42 25 8 0 0 0 67 8 12
2014 Information technology 30 25 17 15 12 0 0 55 27 41
2014 None of the above 15 40 17 15 11 0 0 56 27 27

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 32 46 9 10 3 0 0 78 13 278
2017 Compliance, inspection and enforcement 22 51 7 16 3 0 0 73 20 85
2017 Communications or public affairs 30 53 14 3 0 0 0 83 3 28
2017 Security 40 53 7 0 0 0 0 93 0 15
2017 Science and technology 45 29 9 13 4 0 0 74 17 52
2017 Administration and operations 32 46 8 8 4 0 0 79 13 71
2017 Human resources 49 41 5 2 0 2 0 92 3 41
2017 Financial management 53 38 3 6 0 0 0 91 6 34
2017 Information management 41 47 13 0 0 0 0 87 0 17
2017 Information technology 29 33 18 11 9 0 0 62 20 55
2017 Policy 50 50 0 0 0 0 0 100 0 16
2017 Project management 30 36 18 15 0 0 0 67 15 33
2017 None of the above 36 46 7 11 0 0 0 82 11 28

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 48 36 8 5 2 0 0 85 7 277
2017 Compliance, inspection and enforcement 41 45 8 3 2 0 0 86 6 85
2017 Communications or public affairs 55 38 3 3 0 0 0 93 3 28
2017 Security 67 33 0 0 0 0 0 100 0 15
2017 Science and technology 53 29 9 4 6 0 0 81 9 52
2017 Administration and operations 39 47 7 4 3 0 0 86 7 71
2017 Human resources 61 34 5 0 0 0 0 95 0 41
2017 Financial management 59 35 6 0 0 0 0 94 0 34
2017 Information management 47 41 6 7 0 0 0 87 7 17
2017 Information technology 44 33 13 9 2 0 0 76 11 55
2017 Policy 69 13 12 6 0 0 0 81 6 16
2017 Project management 45 36 12 3 3 0 0 82 6 33
2017 None of the above 46 36 7 7 4 0 0 82 11 28
2014 Federal regulators 46 37 8 4 4 0 0 84 8 260
2014 Compliance, inspection and enforcement 44 35 10 5 7 0 0 78 11 78
2014 Communications or public affairs 70 13 4 4 9 0 0 83 13 24
2014 Security 37 25 25 6 6 0 0 62 13 16
2014 Science and technology 33 40 14 9 5 0 0 73 14 46
2014 Administration and operations 51 39 6 2 0 2 0 92 2 47
2014 Human resources 57 43 0 0 0 0 0 100 0 36
2014 Financial management 45 32 5 18 0 0 0 77 18 22
2014 Information management 25 67 8 0 0 0 0 92 0 12
2014 Information technology 50 35 10 5 0 0 0 85 5 41
2014 None of the above 37 30 19 14 0 0 0 66 14 27

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 32 36 14 12 6 0 0 68 18 277
2017 Compliance, inspection and enforcement 28 35 19 11 7 0 0 64 18 85
2017 Communications or public affairs 52 31 14 0 3 0 0 83 3 28
2017 Security 47 33 7 13 0 0 0 80 13 15
2017 Science and technology 34 40 8 9 9 0 0 74 19 52
2017 Administration and operations 32 41 13 7 7 0 0 73 14 71
2017 Human resources 61 22 12 0 2 2 0 85 3 41
2017 Financial management 47 32 9 9 3 0 0 79 12 34
2017 Information management 47 29 13 6 6 0 0 76 12 17
2017 Information technology 35 35 13 6 11 0 0 70 17 54
2017 Policy 63 25 6 6 0 0 0 87 6 16
2017 Project management 21 39 18 9 12 0 0 61 21 33
2017 None of the above 17 52 24 3 3 0 0 69 7 29

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 59 30 7 3 0 0 0 90 3 276
2017 Compliance, inspection and enforcement 57 30 10 2 1 0 0 87 4 84
2017 Communications or public affairs 55 28 10 3 3 0 0 83 7 28
2017 Security 73 20 7 0 0 0 0 93 0 15
2017 Science and technology 56 38 4 2 0 0 0 94 2 52
2017 Administration and operations 56 31 7 0 6 0 0 87 6 71
2017 Human resources 76 24 0 0 0 0 0 100 0 41
2017 Financial management 62 18 15 6 0 0 0 79 6 34
2017 Information management 64 23 6 7 0 0 0 87 7 17
2017 Information technology 51 27 16 2 4 0 0 78 5 55
2017 Policy 75 12 6 6 0 0 0 87 6 16
2017 Project management 36 48 9 6 0 0 0 85 6 33
2017 None of the above 52 41 7 0 0 0 0 93 0 29
2014 Federal regulators 67 22 9 2 2 0 0 88 3 260
2014 Compliance, inspection and enforcement 68 23 8 1 0 0 0 91 1 78
2014 Communications or public affairs 58 21 12 4 4 0 0 80 9 24
2014 Security 75 19 6 0 0 0 0 94 0 16
2014 Science and technology 64 23 9 2 2 0 0 87 4 47
2014 Administration and operations 57 43 0 0 0 0 0 100 0 47
2014 Human resources 74 26 0 0 0 0 0 100 0 36
2014 Financial management 59 31 5 5 0 0 0 91 5 22
2014 Information management 75 25 0 0 0 0 0 100 0 12
2014 Information technology 56 29 10 2 2 0 0 85 5 41
2014 None of the above 41 33 18 8 0 0 0 74 8 27

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 36 41 9 9 5 0 0 77 13 275
2017 Compliance, inspection and enforcement 29 44 8 17 2 0 0 73 19 84
2017 Communications or public affairs 65 25 7 3 0 0 0 90 3 28
2017 Security 40 40 0 13 7 0 0 80 20 15
2017 Science and technology 32 47 8 11 2 0 0 79 13 52
2017 Administration and operations 27 46 13 4 10 0 0 73 14 71
2017 Human resources 54 32 10 5 0 0 0 85 5 41
2017 Financial management 47 41 9 3 0 0 0 88 3 34
2017 Information management 18 65 6 12 0 0 0 82 12 17
2017 Information technology 35 35 16 9 5 0 0 69 15 55
2017 Policy 63 18 6 13 0 0 0 81 13 16
2017 Project management 33 36 18 12 0 0 0 70 12 33
2017 None of the above 24 55 14 7 0 0 0 79 7 29
2014 Federal regulators 23 46 12 11 8 0 0 69 19 260
2014 Compliance, inspection and enforcement 25 54 5 10 6 0 0 79 16 78
2014 Communications or public affairs 25 45 4 13 13 0 0 70 26 24
2014 Security 19 37 0 25 19 0 0 56 44 16
2014 Science and technology 21 46 18 9 7 0 0 67 16 47
2014 Administration and operations 23 53 11 10 2 0 0 77 13 47
2014 Human resources 63 26 6 6 0 0 0 88 6 36
2014 Financial management 22 41 9 19 9 0 0 62 28 22
2014 Information management 25 58 8 8 0 0 0 83 8 12
2014 Information technology 30 32 17 12 7 0 0 63 20 41
2014 None of the above 22 41 7 22 8 0 0 63 30 27

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 31 37 16 10 4 0 0 69 15 276
2017 Compliance, inspection and enforcement 34 30 19 10 7 0 0 64 17 84
2017 Communications or public affairs 68 18 10 3 0 0 0 87 3 28
2017 Security 53 27 13 7 0 0 0 80 7 15
2017 Science and technology 30 42 11 13 2 0 2 73 15 52
2017 Administration and operations 41 38 11 4 6 0 0 79 10 71
2017 Human resources 66 29 5 0 0 0 0 95 0 41
2017 Financial management 56 26 12 6 0 0 0 82 6 34
2017 Information management 29 47 18 0 6 0 0 76 6 17
2017 Information technology 40 22 20 13 5 0 0 62 18 55
2017 Policy 57 19 12 6 6 0 0 75 13 16
2017 Project management 33 33 21 12 0 0 0 67 12 33
2017 None of the above 38 34 14 7 3 3 0 75 11 29
2014 Federal regulators 28 34 17 15 6 0 0 62 21 260
2014 Compliance, inspection and enforcement 25 42 16 13 5 0 0 67 17 78
2014 Communications or public affairs 55 24 0 9 13 0 0 79 21 24
2014 Security 25 30 19 6 19 0 0 56 25 16
2014 Science and technology 32 32 23 9 4 0 0 64 13 47
2014 Administration and operations 44 37 11 8 0 0 0 81 8 47
2014 Human resources 68 23 3 6 0 0 0 91 6 36
2014 Financial management 45 8 14 18 14 0 0 54 32 22
2014 Information management 33 58 8 0 0 0 0 92 0 12
2014 Information technology 35 30 17 7 10 0 0 65 17 41
2014 None of the above 26 44 11 11 8 0 0 70 19 27

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 36 39 13 9 2 0 1 76 11 276
2017 Compliance, inspection and enforcement 34 38 13 11 4 0 0 73 14 84
2017 Communications or public affairs 68 15 7 7 3 0 0 83 10 28
2017 Security 40 40 7 0 13 0 0 80 13 15
2017 Science and technology 26 49 9 11 4 0 0 75 15 52
2017 Administration and operations 44 37 10 4 6 0 0 80 10 71
2017 Human resources 59 32 7 0 2 0 0 90 2 41
2017 Financial management 59 29 9 3 0 0 0 88 3 34
2017 Information management 29 41 6 18 6 0 0 70 24 17
2017 Information technology 47 22 18 7 5 0 0 69 13 55
2017 Policy 69 12 6 6 0 6 0 87 7 16
2017 Project management 36 33 15 12 0 0 3 72 13 33
2017 None of the above 38 45 10 3 0 3 0 86 4 29
2014 Federal regulators 31 42 13 9 4 0 0 74 13 260
2014 Compliance, inspection and enforcement 31 42 9 10 7 0 0 73 18 78
2014 Communications or public affairs 42 20 13 16 9 0 0 62 25 24
2014 Security 32 30 0 19 13 6 0 66 34 16
2014 Science and technology 31 34 23 9 2 0 0 65 11 47
2014 Administration and operations 47 43 4 4 2 0 0 90 6 47
2014 Human resources 68 29 0 3 0 0 0 97 3 35
2014 Financial management 37 31 0 9 23 0 0 68 32 22
2014 Information management 42 50 8 0 0 0 0 92 0 12
2014 Information technology 38 29 10 12 10 0 0 68 22 41
2014 None of the above 30 49 10 11 0 0 0 79 11 27

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 45 37 10 7 1 0 0 81 8 275
2017 Compliance, inspection and enforcement 42 42 7 7 2 0 0 83 10 84
2017 Communications or public affairs 62 32 7 0 0 0 0 93 0 28
2017 Security 53 33 0 13 0 0 0 87 13 15
2017 Science and technology 49 40 6 4 2 0 0 89 6 52
2017 Administration and operations 48 30 11 7 4 0 0 77 11 71
2017 Human resources 63 32 2 2 0 0 0 95 2 41
2017 Financial management 50 30 15 6 0 0 0 79 6 34
2017 Information management 56 31 13 0 0 0 0 87 0 16
2017 Information technology 45 27 16 9 2 0 0 73 11 55
2017 Policy 69 6 25 0 0 0 0 75 0 16
2017 Project management 36 39 12 6 6 0 0 76 12 33
2017 None of the above 25 68 4 0 4 0 0 93 4 28
2014 Federal regulators 43 38 11 5 2 0 0 82 8 260
2014 Compliance, inspection and enforcement 45 36 12 4 1 1 0 82 5 78
2014 Communications or public affairs 54 34 4 3 4 0 0 88 8 24
2014 Security 62 19 13 6 0 0 0 81 6 16
2014 Science and technology 39 38 13 7 4 0 0 76 11 47
2014 Administration and operations 42 45 4 4 4 0 0 87 8 47
2014 Human resources 68 29 3 0 0 0 0 97 0 35
2014 Financial management 40 38 13 9 0 0 0 77 9 22
2014 Information management 50 50 0 0 0 0 0 100 0 12
2014 Information technology 53 27 12 5 2 0 0 80 7 41
2014 None of the above 34 37 17 8 4 0 0 71 11 27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 33 37 18 8 4 0 0 70 12 277
2017 Compliance, inspection and enforcement 35 39 14 8 4 0 0 74 12 85
2017 Communications or public affairs 48 32 10 0 10 0 0 80 10 28
2017 Security 33 47 7 13 0 0 0 80 13 15
2017 Science and technology 21 53 19 4 4 0 0 74 7 52
2017 Administration and operations 48 35 13 1 1 0 1 84 3 71
2017 Human resources 19 37 15 17 10 0 2 57 27 41
2017 Financial management 35 47 9 3 6 0 0 83 9 34
2017 Information management 23 59 11 6 0 0 0 83 6 17
2017 Information technology 42 29 24 2 4 0 0 71 5 55
2017 Policy 50 38 12 0 0 0 0 88 0 16
2017 Project management 30 48 12 6 0 0 3 81 6 33
2017 None of the above 28 59 7 0 3 0 3 89 4 29
2014 Federal regulators 27 44 22 4 3 0 0 71 7 260
2014 Compliance, inspection and enforcement 31 41 21 5 3 0 0 72 7 78
2014 Communications or public affairs 39 26 16 16 3 0 0 64 20 24
2014 Security 32 51 0 11 6 0 0 82 18 16
2014 Science and technology 36 27 24 8 4 0 0 64 12 47
2014 Administration and operations 49 38 11 2 0 0 0 87 2 47
2014 Human resources 35 34 28 3 0 0 0 69 3 36
2014 Financial management 43 40 18 0 0 0 0 82 0 22
2014 Information management 42 33 17 8 0 0 0 75 8 12
2014 Information technology 31 40 17 2 9 0 0 71 12 41
2014 None of the above 45 41 14 0 0 0 0 86 0 27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 4 21 42 21 9 0 3 31 26 273
2017 Compliance, inspection and enforcement 8 21 37 25 8 0 1 33 30 85
2017 Communications or public affairs 10 17 46 14 10 0 3 25 28 28
2017 Security 13 27 33 13 13 0 0 27 40 15
2017 Science and technology 8 15 39 27 4 4 4 33 25 51
2017 Administration and operations 6 22 29 32 10 0 0 43 28 68
2017 Human resources 12 10 24 41 7 0 5 51 23 41
2017 Financial management 0 9 35 41 12 0 3 55 9 34
2017 Information management 6 29 35 18 13 0 0 30 35 17
2017 Information technology 16 31 29 15 4 2 4 19 50 55
2017 Policy 0 13 31 37 19 0 0 56 13 16
2017 Project management 3 13 50 28 6 0 0 34 16 32
2017 None of the above 3 21 38 14 7 0 17 25 29 29
2014 Federal regulators 7 21 41 23 7 0 1 30 28 260
2014 Compliance, inspection and enforcement 9 26 32 24 8 1 0 32 36 78
2014 Communications or public affairs 21 29 32 13 0 4 0 13 53 24
2014 Security 6 38 37 19 0 0 0 19 44 16
2014 Science and technology 4 21 49 11 12 0 2 24 26 47
2014 Administration and operations 6 19 32 30 10 0 2 41 26 47
2014 Human resources 6 17 53 15 8 0 0 23 23 36
2014 Financial management 9 14 24 28 14 5 5 47 26 22
2014 Information management 0 50 8 33 8 0 0 42 50 12
2014 Information technology 15 37 33 12 0 0 2 13 53 41
2014 None of the above 8 17 53 14 8 0 0 22 25 27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 4 10 21 38 21 3 4 64 14 272
2017 Compliance, inspection and enforcement 7 21 24 31 13 1 2 46 30 84
2017 Communications or public affairs 3 17 15 41 20 3 0 64 21 28
2017 Security 0 7 33 27 33 0 0 60 7 15
2017 Science and technology 4 12 21 33 17 8 6 58 18 51
2017 Administration and operations 3 10 21 37 22 6 1 63 14 68
2017 Human resources 7 10 24 19 32 0 7 55 18 41
2017 Financial management 0 6 15 41 32 0 6 78 6 34
2017 Information management 0 17 35 18 24 0 6 44 18 17
2017 Information technology 4 7 31 26 22 4 6 53 12 54
2017 Policy 0 0 12 44 38 6 0 87 0 16
2017 Project management 0 16 19 34 22 3 6 62 17 32
2017 None of the above 0 14 21 28 14 3 21 55 18 29
2014 Federal regulators 2 10 22 40 22 1 3 64 12 259
2014 Compliance, inspection and enforcement 7 13 20 37 20 3 1 59 20 78
2014 Communications or public affairs 4 4 17 32 29 4 9 71 10 24
2014 Security 6 13 38 30 13 0 0 43 19 16
2014 Science and technology 2 8 24 38 19 4 4 62 12 47
2014 Administration and operations 0 7 26 38 25 2 2 66 7 47
2014 Human resources 3 3 17 47 27 0 3 76 6 36
2014 Financial management 0 19 23 35 24 0 0 58 19 22
2014 Information management 0 0 50 33 17 0 0 50 0 12
2014 Information technology 4 12 25 34 19 2 2 56 18 41
2014 None of the above 4 8 31 21 26 4 7 53 13 27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 11 20 36 21 9 1 2 31 32 275
2017 Compliance, inspection and enforcement 15 20 34 17 11 0 3 28 37 85
2017 Communications or public affairs 10 11 20 45 10 3 0 57 22 28
2017 Security 27 53 7 0 13 0 0 13 80 15
2017 Science and technology 13 13 40 20 2 4 8 24 30 51
2017 Administration and operations 7 25 39 16 13 0 0 29 32 69
2017 Human resources 15 17 27 22 12 0 7 37 34 41
2017 Financial management 6 21 38 21 9 0 6 31 28 34
2017 Information management 0 17 48 18 12 0 6 31 18 17
2017 Information technology 17 30 22 15 11 2 4 28 49 54
2017 Policy 0 25 38 25 13 0 0 38 25 16
2017 Project management 13 16 41 19 13 0 0 31 28 32
2017 None of the above 14 24 31 14 7 3 7 23 42 29
2014 Federal regulators 14 28 34 14 9 0 1 23 42 259
2014 Compliance, inspection and enforcement 17 22 32 19 8 1 0 28 40 78
2014 Communications or public affairs 17 17 38 20 4 4 0 25 36 24
2014 Security 13 56 13 19 0 0 0 19 68 16
2014 Science and technology 20 19 36 17 2 4 2 20 41 47
2014 Administration and operations 10 33 32 17 4 0 4 22 45 47
2014 Human resources 14 25 36 19 6 0 0 25 40 36
2014 Financial management 19 32 12 32 5 0 0 37 51 22
2014 Information management 25 17 17 25 17 0 0 42 42 12
2014 Information technology 17 27 32 17 6 0 0 24 44 41
2014 None of the above 25 11 41 11 8 0 4 19 38 27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 4 13 36 30 14 0 1 45 18 269
2017 Compliance, inspection and enforcement 2 18 31 34 12 1 1 48 21 84
2017 Communications or public affairs 7 27 28 25 14 0 0 38 34 28
2017 Security 0 7 40 27 27 0 0 53 7 15
2017 Science and technology 2 19 32 29 9 4 6 42 23 52
2017 Administration and operations 1 12 32 41 12 3 0 54 13 69
2017 Human resources 0 20 41 19 15 0 5 36 21 41
2017 Financial management 3 0 26 47 21 0 3 70 3 34
2017 Information management 0 6 29 42 23 0 0 65 6 17
2017 Information technology 4 13 40 22 16 0 5 40 17 55
2017 Policy 0 6 31 25 38 0 0 63 6 16
2017 Project management 3 3 34 41 19 0 0 59 6 32
2017 None of the above 0 15 41 22 15 0 7 40 16 27
2014 Federal regulators 5 14 35 31 14 0 0 45 20 258
2014 Compliance, inspection and enforcement 3 15 26 36 20 1 0 56 18 78
2014 Communications or public affairs 20 29 29 9 13 0 0 21 50 24
2014 Security 14 26 14 41 7 0 0 47 39 15
2014 Science and technology 11 11 32 30 14 0 2 45 22 47
2014 Administration and operations 7 4 37 39 9 2 2 50 11 47
2014 Human resources 6 12 35 38 10 0 0 48 17 36
2014 Financial management 0 19 32 30 15 0 5 47 20 21
2014 Information management 8 8 25 25 33 0 0 58 17 12
2014 Information technology 12 19 42 17 9 0 0 26 32 41
2014 None of the above 4 4 52 25 15 0 0 40 8 27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 13 20 29 24 11 1 2 37 33 273
2017 Compliance, inspection and enforcement 17 24 23 23 11 2 1 34 42 84
2017 Communications or public affairs 20 17 28 18 17 0 0 35 37 28
2017 Security 13 33 20 0 33 0 0 33 47 15
2017 Science and technology 12 19 25 27 10 4 4 40 33 51
2017 Administration and operations 7 13 32 23 17 3 4 44 22 69
2017 Human resources 20 13 33 10 17 0 8 30 35 40
2017 Financial management 3 15 23 38 18 0 3 58 18 34
2017 Information management 23 30 18 12 12 0 6 25 57 17
2017 Information technology 9 13 40 20 13 2 4 35 23 55
2017 Policy 6 6 19 38 25 0 6 67 13 16
2017 Project management 9 13 25 38 16 0 0 53 22 32
2017 None of the above 10 10 10 41 17 3 7 65 23 29
2014 Federal regulators 10 15 31 29 11 1 3 41 26 258
2014 Compliance, inspection and enforcement 9 26 23 25 16 1 0 41 36 78
2014 Communications or public affairs 26 24 13 17 16 4 0 35 52 24
2014 Security 6 24 19 44 6 0 0 51 30 16
2014 Science and technology 8 21 32 24 8 4 2 34 32 47
2014 Administration and operations 17 2 41 30 2 2 7 34 21 47
2014 Human resources 14 12 36 22 13 0 3 36 27 36
2014 Financial management 14 12 31 28 9 0 5 40 28 22
2014 Information management 25 33 8 0 33 0 0 33 58 12
2014 Information technology 17 29 25 19 7 0 2 27 47 41
2014 None of the above 4 29 15 33 15 0 4 50 34 27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 5 13 27 29 19 4 3 51 20 274
2017 Compliance, inspection and enforcement 7 23 29 23 11 4 5 36 32 84
2017 Communications or public affairs 0 7 19 37 27 3 7 71 8 28
2017 Security 0 0 27 40 33 0 0 73 0 15
2017 Science and technology 10 8 29 29 6 6 13 43 21 51
2017 Administration and operations 3 16 29 28 17 3 4 48 20 69
2017 Human resources 10 17 22 19 17 2 12 43 32 41
2017 Financial management 0 6 26 44 21 0 3 67 6 34
2017 Information management 0 18 29 18 23 6 7 47 20 17
2017 Information technology 4 11 31 24 24 4 4 51 16 55
2017 Policy 0 6 25 31 31 0 6 67 7 16
2017 Project management 3 13 28 22 25 3 6 52 17 32
2017 None of the above 7 17 3 34 21 0 17 67 29 29
2014 Federal regulators 2 4 20 41 26 2 5 72 7 260
2014 Compliance, inspection and enforcement 4 7 20 40 24 1 5 68 11 78
2014 Communications or public affairs 0 9 16 34 37 0 4 74 9 24
2014 Security 0 0 25 49 25 0 0 75 0 16
2014 Science and technology 2 0 24 40 23 4 6 71 2 47
2014 Administration and operations 2 9 22 40 17 2 9 64 12 47
2014 Human resources 6 0 17 35 40 0 3 76 6 36
2014 Financial management 0 23 14 17 37 0 9 59 25 22
2014 Information management 8 0 25 25 42 0 0 67 8 12
2014 Information technology 0 4 37 37 17 5 0 57 5 41
2014 None of the above 0 8 34 35 15 4 4 54 8 27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 9 19 34 23 12 2 2 36 28 275
2017 Compliance, inspection and enforcement 15 20 38 13 6 4 4 20 38 84
2017 Communications or public affairs 14 11 27 17 28 3 0 46 26 28
2017 Security 21 43 14 7 14 0 0 21 64 14
2017 Science and technology 12 11 38 20 10 4 6 32 25 51
2017 Administration and operations 7 20 42 17 10 4 0 28 28 71
2017 Human resources 10 22 22 29 5 2 10 39 36 41
2017 Financial management 3 12 44 32 6 0 3 39 15 34
2017 Information management 0 13 47 23 12 6 0 37 13 17
2017 Information technology 16 31 20 15 11 2 5 28 51 55
2017 Policy 0 12 44 25 13 6 0 40 13 16
2017 Project management 3 9 39 24 12 3 9 41 14 33
2017 None of the above 7 10 38 21 7 0 17 33 21 29
2014 Federal regulators 12 22 32 22 7 1 3 30 36 260
2014 Compliance, inspection and enforcement 9 25 30 18 13 3 1 33 36 78
2014 Communications or public affairs 4 30 26 32 3 0 4 37 36 24
2014 Security 6 13 56 25 0 0 0 25 19 16
2014 Science and technology 8 28 29 24 3 0 7 30 39 47
2014 Administration and operations 10 13 43 20 8 4 2 29 25 47
2014 Human resources 12 26 25 22 13 3 0 36 39 36
2014 Financial management 5 19 35 27 14 0 0 42 24 22
2014 Information management 17 8 25 25 25 0 0 50 25 12
2014 Information technology 12 17 39 19 10 2 0 30 30 41
2014 None of the above 14 8 53 11 11 0 4 23 22 27
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 66 17 9 4 2 0 2 85 6 278
2017 Compliance, inspection and enforcement 70 17 9 0 4 0 0 87 4 84
2017 Communications or public affairs 76 7 7 10 0 0 0 83 10 28
2017 Security 67 13 0 20 0 0 0 80 20 15
2017 Science and technology 68 15 0 9 0 0 8 90 10 52
2017 Administration and operations 56 17 6 13 4 0 4 76 18 71
2017 Human resources 85 7 0 7 0 0 0 93 7 41
2017 Financial management 68 21 0 6 6 0 0 88 12 34
2017 Information management 71 6 12 0 12 0 0 77 12 17
2017 Information technology 71 15 5 2 7 0 0 85 9 55
2017 Policy 69 6 6 6 0 6 6 86 7 16
2017 Project management 70 9 9 9 3 0 0 79 12 33
2017 None of the above 48 24 3 14 3 0 7 78 19 29
2014 Federal regulators 69 11 7 5 5 0 2 82 11 260
2014 Compliance, inspection and enforcement 63 17 10 5 3 0 3 82 7 78
2014 Communications or public affairs 74 4 9 13 0 0 0 79 13 24
2014 Security 56 19 13 6 6 0 0 75 13 16
2014 Science and technology 69 16 4 6 4 0 0 85 11 47
2014 Administration and operations 76 13 2 2 4 2 0 91 7 47
2014 Human resources 89 11 0 0 0 0 0 100 0 36
2014 Financial management 69 17 5 9 0 0 0 86 9 22
2014 Information management 67 17 8 8 0 0 0 83 8 12
2014 Information technology 65 25 3 5 3 0 0 90 8 40
2014 None of the above 85 11 0 0 4 0 0 96 4 27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 22 37 16 9 9 5 2 64 19 278
2017 Compliance, inspection and enforcement 28 34 19 8 8 2 0 64 17 85
2017 Communications or public affairs 45 24 7 17 3 0 5 72 21 28
2017 Security 13 53 13 0 13 0 7 71 14 15
2017 Science and technology 17 38 11 15 9 6 4 60 27 52
2017 Administration and operations 28 34 10 3 11 10 4 72 16 71
2017 Human resources 41 34 10 7 0 2 5 82 8 41
2017 Financial management 35 30 18 0 6 9 3 73 7 34
2017 Information management 29 23 12 12 6 12 7 64 21 17
2017 Information technology 27 27 22 11 7 5 0 58 19 55
2017 Policy 63 12 6 6 6 0 6 80 13 16
2017 Project management 33 21 12 18 9 0 6 58 29 33
2017 None of the above 14 31 14 21 0 3 17 57 26 29
2014 Federal regulators 24 30 18 14 8 4 2 58 23 260
2014 Compliance, inspection and enforcement 26 31 15 14 11 3 0 58 26 78
2014 Communications or public affairs 32 17 17 17 16 0 0 50 33 24
2014 Security 6 25 6 32 30 0 0 32 62 16
2014 Science and technology 34 34 11 4 16 0 2 68 20 47
2014 Administration and operations 32 30 10 13 13 0 2 63 27 47
2014 Human resources 49 20 12 9 3 0 8 75 13 36
2014 Financial management 14 36 13 9 13 14 0 58 26 22
2014 Information management 25 33 25 17 0 0 0 58 17 12
2014 Information technology 31 39 15 5 5 0 5 74 10 41
2014 None of the above 26 43 23 8 0 0 0 69 8 27

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 47 31 6 10 6 0 0 78 16 278
2017 Compliance, inspection and enforcement 40 32 12 9 7 0 0 72 16 85
2017 Communications or public affairs 60 17 7 14 3 0 0 76 17 28
2017 Security 33 33 20 0 13 0 0 67 13 15
2017 Science and technology 26 34 13 11 11 4 0 63 24 52
2017 Administration and operations 44 30 8 8 8 0 1 74 17 71
2017 Human resources 56 32 2 5 2 2 0 90 8 41
2017 Financial management 59 23 9 3 6 0 0 82 9 34
2017 Information management 35 41 6 6 6 7 0 81 13 17
2017 Information technology 42 27 11 16 4 0 0 69 20 55
2017 Policy 81 19 0 0 0 0 0 100 0 16
2017 Project management 36 27 6 21 9 0 0 64 30 33
2017 None of the above 31 34 10 10 7 0 7 70 19 29
2014 Federal regulators 34 33 12 12 8 1 0 68 20 260
2014 Compliance, inspection and enforcement 40 31 8 13 9 0 0 70 22 78
2014 Communications or public affairs 32 34 13 13 8 0 0 67 20 24
2014 Security 19 30 13 19 19 0 0 49 38 16
2014 Science and technology 44 23 11 11 11 0 0 67 22 47
2014 Administration and operations 38 23 13 15 9 0 2 62 24 47
2014 Human resources 61 25 11 3 0 0 0 86 3 36
2014 Financial management 41 18 19 14 8 0 0 58 23 22
2014 Information management 25 42 8 8 17 0 0 67 25 12
2014 Information technology 48 25 10 12 5 0 0 73 17 41
2014 None of the above 40 22 11 19 8 0 0 62 27 27

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 35 35 13 10 5 1 0 71 16 277
2017 Compliance, inspection and enforcement 25 41 14 7 11 2 0 67 18 85
2017 Communications or public affairs 41 30 25 3 0 0 0 72 3 28
2017 Security 33 33 13 7 13 0 0 67 20 15
2017 Science and technology 32 34 13 13 6 2 0 67 19 52
2017 Administration and operations 37 39 7 7 7 1 1 78 15 71
2017 Human resources 61 24 10 0 2 2 0 87 3 41
2017 Financial management 53 26 15 3 3 0 0 79 6 34
2017 Information management 42 41 12 6 0 0 0 82 6 17
2017 Information technology 29 36 24 9 2 0 0 65 11 55
2017 Policy 62 31 6 0 0 0 0 94 0 16
2017 Project management 27 42 12 15 3 0 0 70 18 33
2017 None of the above 24 41 17 3 3 3 7 73 8 29
2014 Federal regulators 28 40 16 12 4 0 1 68 16 260
2014 Compliance, inspection and enforcement 31 36 15 13 4 0 1 68 17 78
2014 Communications or public affairs 29 34 13 11 4 9 0 69 17 24
2014 Security 32 62 6 0 0 0 0 94 0 16
2014 Science and technology 31 31 13 18 7 0 0 62 24 47
2014 Administration and operations 30 40 17 7 7 0 0 70 13 47
2014 Human resources 41 53 3 3 0 0 0 94 3 36
2014 Financial management 24 43 4 20 5 5 0 70 26 21
2014 Information management 33 33 25 8 0 0 0 67 8 12
2014 Information technology 33 42 10 15 0 0 0 75 15 41
2014 None of the above 40 34 8 18 0 0 0 74 18 27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 28 33 15 9 8 8 0 66 18 276
2017 Compliance, inspection and enforcement 28 19 16 13 12 11 1 53 28 85
2017 Communications or public affairs 38 13 20 7 0 18 3 65 9 28
2017 Security 27 40 0 20 7 7 0 71 29 15
2017 Science and technology 27 28 15 13 6 9 2 62 21 52
2017 Administration and operations 34 26 11 11 7 10 0 67 21 70
2017 Human resources 51 29 7 2 0 10 0 89 3 41
2017 Financial management 44 27 6 9 9 6 0 75 19 34
2017 Information management 58 29 0 6 0 7 0 94 6 17
2017 Information technology 25 34 16 11 4 9 0 66 16 55
2017 Policy 62 13 6 0 0 19 0 92 0 16
2017 Project management 34 16 13 19 9 9 0 55 31 32
2017 None of the above 28 31 14 7 3 7 10 71 13 29
2014 Federal regulators 32 29 13 10 6 9 2 68 18 260
2014 Compliance, inspection and enforcement 23 31 14 10 7 14 0 63 20 78
2014 Communications or public affairs 37 25 21 0 13 4 0 64 13 24
2014 Security 38 37 13 13 0 0 0 75 13 16
2014 Science and technology 31 27 19 13 9 0 0 58 22 47
2014 Administration and operations 33 30 11 13 11 2 0 64 24 47
2014 Human resources 63 23 6 6 0 3 0 88 6 36
2014 Financial management 27 19 10 25 10 10 0 51 38 21
2014 Information management 42 33 17 0 0 8 0 82 0 12
2014 Information technology 33 39 12 5 5 5 0 76 10 41
2014 None of the above 24 27 19 22 4 4 0 53 27 27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 13 20 18 20 16 11 1 38 41 275
2017 Compliance, inspection and enforcement 8 12 20 19 21 17 4 25 50 85
2017 Communications or public affairs 18 20 20 20 3 18 0 46 29 28
2017 Security 20 47 7 13 7 7 0 71 21 15
2017 Science and technology 15 17 17 19 6 25 2 44 33 52
2017 Administration and operations 17 17 19 14 14 14 4 42 35 70
2017 Human resources 29 22 15 7 5 17 5 66 16 41
2017 Financial management 23 35 9 6 9 18 0 71 18 34
2017 Information management 29 23 6 0 17 18 6 69 23 17
2017 Information technology 18 22 24 18 7 9 2 45 29 55
2017 Policy 31 25 19 0 6 19 0 69 8 16
2017 Project management 12 21 15 21 18 12 0 38 45 33
2017 None of the above 7 21 21 21 7 14 10 36 36 29
2014 Federal regulators 10 17 19 21 19 13 1 31 47 260
2014 Compliance, inspection and enforcement 10 19 15 24 16 16 0 34 47 78
2014 Communications or public affairs 11 21 21 16 26 4 0 34 44 24
2014 Security 0 25 13 25 30 6 0 27 59 16
2014 Science and technology 13 20 15 29 19 2 2 34 51 47
2014 Administration and operations 11 24 22 18 16 9 2 38 37 46
2014 Human resources 36 30 9 20 3 3 0 68 23 36
2014 Financial management 14 8 22 14 27 14 0 26 48 22
2014 Information management 25 8 25 25 8 8 0 36 36 12
2014 Information technology 14 29 17 9 15 10 5 51 29 41
2014 None of the above 8 36 11 23 14 4 4 47 41 27

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 42 42 7 7 3 0 0 84 9 276
2017 Compliance, inspection and enforcement 32 51 5 11 2 0 0 82 13 85
2017 Communications or public affairs 59 27 7 3 3 0 0 86 7 28
2017 Security 27 47 20 0 7 0 0 73 7 15
2017 Science and technology 36 38 13 9 4 0 0 74 13 52
2017 Administration and operations 47 34 7 4 7 0 0 81 11 70
2017 Human resources 71 24 5 0 0 0 0 95 0 41
2017 Financial management 68 18 3 9 3 0 0 85 12 34
2017 Information management 53 23 0 18 6 0 0 77 23 17
2017 Information technology 51 31 11 5 2 0 0 82 7 55
2017 Policy 75 19 0 0 6 0 0 94 6 16
2017 Project management 42 33 12 6 6 0 0 76 12 33
2017 None of the above 28 45 10 7 3 0 7 78 11 29
2014 Federal regulators 38 41 9 9 3 0 0 79 12 259
2014 Compliance, inspection and enforcement 32 36 14 12 7 0 0 68 18 78
2014 Communications or public affairs 29 55 4 8 4 0 0 84 12 24
2014 Security 38 37 13 6 6 0 0 75 13 16
2014 Science and technology 40 42 4 9 4 0 0 82 13 47
2014 Administration and operations 44 26 7 15 9 0 0 70 24 47
2014 Human resources 67 28 6 0 0 0 0 94 0 36
2014 Financial management 41 41 5 5 9 0 0 81 14 22
2014 Information management 42 8 33 8 8 0 0 50 17 12
2014 Information technology 46 40 12 2 0 0 0 86 2 41
2014 None of the above 56 33 4 8 0 0 0 89 8 27
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 40 37 8 6 7 1 1 79 13 278
2017 Compliance, inspection and enforcement 40 39 7 8 6 0 0 79 14 85
2017 Communications or public affairs 56 24 7 10 0 0 3 83 10 28
2017 Security 33 53 13 0 0 0 0 87 0 15
2017 Science and technology 49 27 13 9 0 2 0 77 10 52
2017 Administration and operations 42 39 7 4 4 1 1 84 9 71
2017 Human resources 66 22 5 7 0 0 0 88 7 41
2017 Financial management 59 21 12 6 3 0 0 79 9 34
2017 Information management 53 23 13 6 6 0 0 76 11 17
2017 Information technology 51 27 9 9 4 0 0 78 13 55
2017 Policy 44 43 6 6 0 0 0 87 6 16
2017 Project management 36 36 15 6 6 0 0 73 12 33
2017 None of the above 28 55 10 0 0 3 3 89 0 29
2014 Federal regulators 35 37 11 11 4 1 1 74 15 260
2014 Compliance, inspection and enforcement 44 28 10 8 10 0 0 72 18 78
2014 Communications or public affairs 41 34 0 13 12 0 0 75 25 24
2014 Security 38 38 0 6 18 0 0 76 24 16
2014 Science and technology 43 28 13 9 7 0 0 71 16 46
2014 Administration and operations 43 32 15 6 4 0 0 75 10 47
2014 Human resources 74 20 3 3 0 0 0 94 3 36
2014 Financial management 45 22 9 9 14 0 0 67 24 22
2014 Information management 33 33 25 8 0 0 0 67 8 12
2014 Information technology 41 34 12 7 5 0 0 75 12 41
2014 None of the above 34 45 0 17 4 0 0 79 21 27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 49 29 8 6 4 2 1 82 10 277
2017 Compliance, inspection and enforcement 40 36 8 8 7 0 0 76 15 84
2017 Communications or public affairs 51 29 13 3 0 0 3 83 4 28
2017 Security 47 47 7 0 0 0 0 93 0 15
2017 Science and technology 51 28 9 8 0 4 0 82 8 52
2017 Administration and operations 52 25 7 4 4 4 3 83 9 71
2017 Human resources 66 17 7 7 0 2 0 85 8 41
2017 Financial management 71 9 15 3 3 0 0 79 6 34
2017 Information management 59 23 6 0 6 0 6 88 6 17
2017 Information technology 49 35 7 4 5 0 0 84 9 55
2017 Policy 75 19 0 6 0 0 0 94 6 16
2017 Project management 42 27 15 9 3 0 3 72 13 33
2017 None of the above 34 41 3 3 0 10 7 92 4 29
2014 Federal regulators 43 33 9 9 5 0 1 77 14 260
2014 Compliance, inspection and enforcement 54 24 8 2 11 0 0 79 14 78
2014 Communications or public affairs 45 34 0 9 12 0 0 80 20 24
2014 Security 44 19 6 13 18 0 0 63 30 16
2014 Science and technology 42 34 16 4 4 0 0 76 9 47
2014 Administration and operations 49 25 11 7 2 4 2 79 9 47
2014 Human resources 80 12 3 6 0 0 0 91 6 36
2014 Financial management 42 36 0 8 14 0 0 77 23 22
2014 Information management 42 42 17 0 0 0 0 83 0 12
2014 Information technology 48 29 15 0 7 0 0 78 7 41
2014 None of the above 41 37 7 15 0 0 0 78 15 27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 48 31 7 6 6 0 1 81 12 277
2017 Compliance, inspection and enforcement 34 44 11 5 6 0 0 79 11 84
2017 Communications or public affairs 56 27 7 7 0 0 3 86 7 28
2017 Security 27 60 0 7 0 0 7 93 7 15
2017 Science and technology 53 29 6 8 2 4 0 84 10 52
2017 Administration and operations 48 27 10 7 7 0 1 76 14 71
2017 Human resources 61 27 2 7 0 2 0 90 8 41
2017 Financial management 70 15 3 9 3 0 0 85 12 34
2017 Information management 53 29 6 6 6 0 0 82 12 17
2017 Information technology 53 20 15 5 5 0 2 74 11 55
2017 Policy 63 31 0 6 0 0 0 94 6 16
2017 Project management 39 39 12 3 6 0 0 79 9 33
2017 None of the above 41 34 14 0 0 3 7 85 0 29
2014 Federal regulators 40 33 11 10 4 0 0 74 15 259
2014 Compliance, inspection and enforcement 45 26 11 9 8 0 1 72 17 78
2014 Communications or public affairs 70 9 9 9 4 0 0 79 13 24
2014 Security 38 38 0 11 13 0 0 76 24 16
2014 Science and technology 46 30 13 9 2 0 0 76 11 47
2014 Administration and operations 47 30 8 4 7 0 4 80 11 47
2014 Human resources 72 22 0 6 0 0 0 94 6 36
2014 Financial management 32 36 8 14 9 0 0 68 24 22
2014 Information management 50 33 17 0 0 0 0 83 0 12
2014 Information technology 43 42 7 2 5 0 0 85 7 41
2014 None of the above 48 27 14 11 0 0 0 75 11 27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 77 13 4 2 0 0 4 94 2 276
2017 Compliance, inspection and enforcement 75 16 5 1 1 0 1 93 2 85
2017 Communications or public affairs 83 10 0 3 0 0 3 96 4 28
2017 Security 73 0 7 13 7 0 0 73 20 15
2017 Science and technology 71 13 4 2 0 0 10 94 2 52
2017 Administration and operations 66 17 4 4 4 0 4 87 9 71
2017 Human resources 88 7 0 5 0 0 0 95 5 41
2017 Financial management 85 12 3 0 0 0 0 97 0 34
2017 Information management 83 0 6 6 6 0 0 83 11 17
2017 Information technology 81 9 4 0 2 0 4 94 2 54
2017 Policy 81 6 0 0 0 0 13 100 0 16
2017 Project management 73 12 9 3 0 0 3 88 3 33
2017 None of the above 55 24 7 7 0 0 7 85 7 29
2014 Federal regulators 78 9 3 4 2 0 4 91 6 260
2014 Compliance, inspection and enforcement 76 10 8 3 1 0 1 88 4 78
2014 Communications or public affairs 79 13 4 4 0 0 0 91 4 24
2014 Security 62 13 13 6 6 0 0 75 13 16
2014 Science and technology 79 15 4 2 0 0 0 93 2 47
2014 Administration and operations 74 17 2 7 0 0 0 91 7 47
2014 Human resources 100 0 0 0 0 0 0 100 0 36
2014 Financial management 91 9 0 0 0 0 0 100 0 22
2014 Information management 75 17 0 0 8 0 0 92 8 12
2014 Information technology 88 7 0 5 0 0 0 95 5 41
2014 None of the above 74 22 0 4 0 0 0 96 4 27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 54 26 6 7 3 2 2 83 11 278
2017 Compliance, inspection and enforcement 41 33 8 9 6 2 0 76 16 85
2017 Communications or public affairs 52 25 14 7 0 0 3 79 7 28
2017 Security 40 33 13 0 13 0 0 73 13 15
2017 Science and technology 54 27 11 4 0 0 4 84 4 52
2017 Administration and operations 52 21 7 1 8 3 7 81 11 71
2017 Human resources 56 24 0 7 2 2 7 89 11 41
2017 Financial management 50 21 9 6 6 6 3 77 13 34
2017 Information management 47 13 18 12 0 6 6 67 13 17
2017 Information technology 33 29 11 5 11 0 11 69 18 55
2017 Policy 44 37 0 13 0 0 6 87 13 16
2017 Project management 48 15 9 18 6 0 3 66 25 33
2017 None of the above 36 36 4 7 11 4 4 77 19 28
2014 Federal regulators 57 23 7 6 5 1 1 81 12 260
2014 Compliance, inspection and enforcement 55 13 3 13 13 3 1 71 27 78
2014 Communications or public affairs 45 9 17 4 13 4 8 61 19 24
2014 Security 13 30 13 0 38 0 6 46 41 16
2014 Science and technology 59 15 11 7 9 0 0 73 16 47
2014 Administration and operations 51 19 9 0 13 4 4 76 14 47
2014 Human resources 71 17 3 3 0 0 6 94 3 36
2014 Financial management 36 32 0 19 5 5 4 74 26 22
2014 Information management 42 8 33 8 0 0 8 55 9 12
2014 Information technology 36 14 20 5 15 2 7 56 22 41
2014 None of the above 57 21 8 11 3 0 0 78 14 27

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 56 24 9 6 4 0 1 81 10 277
2017 Compliance, inspection and enforcement 48 33 5 7 6 1 0 82 13 85
2017 Communications or public affairs 65 25 3 3 0 0 3 93 4 28
2017 Security 53 13 13 20 0 0 0 67 20 15
2017 Science and technology 55 23 9 8 4 2 0 79 12 52
2017 Administration and operations 63 21 3 6 6 0 1 86 11 71
2017 Human resources 68 17 12 2 0 0 0 85 2 41
2017 Financial management 71 15 3 6 3 3 0 88 9 34
2017 Information management 64 23 0 0 6 7 0 94 6 17
2017 Information technology 67 16 5 2 7 0 2 85 9 55
2017 Policy 81 13 0 6 0 0 0 94 6 16
2017 Project management 58 15 15 3 9 0 0 73 12 33
2017 None of the above 41 38 10 0 3 3 3 85 4 29

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 53 26 8 5 4 1 1 82 10 277
2017 Compliance, inspection and enforcement 47 35 3 9 4 1 0 83 13 85
2017 Communications or public affairs 70 17 7 3 0 0 3 89 4 28
2017 Security 53 27 13 7 0 0 0 80 7 15
2017 Science and technology 56 13 21 4 4 2 0 71 8 51
2017 Administration and operations 59 23 10 3 4 0 1 83 7 71
2017 Human resources 68 20 7 5 0 0 0 88 5 41
2017 Financial management 73 6 12 3 3 3 0 81 6 33
2017 Information management 58 36 0 0 6 0 0 94 6 17
2017 Information technology 69 15 5 4 7 0 0 84 11 55
2017 Policy 81 12 0 0 0 6 0 100 0 16
2017 Project management 61 15 12 9 3 0 0 76 12 33
2017 None of the above 41 28 21 3 0 3 3 74 4 29

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 48 30 9 5 7 0 1 79 12 277
2017 Compliance, inspection and enforcement 44 34 8 8 6 0 0 78 14 85
2017 Communications or public affairs 63 17 17 0 0 0 3 83 0 28
2017 Security 50 36 7 7 0 0 0 86 7 14
2017 Science and technology 41 34 6 15 4 0 0 75 19 52
2017 Administration and operations 57 24 7 7 3 0 1 83 10 70
2017 Human resources 71 15 10 2 2 0 0 85 5 41
2017 Financial management 71 18 6 0 6 0 0 88 6 34
2017 Information management 53 36 6 0 6 0 0 89 6 17
2017 Information technology 60 16 13 5 5 0 0 76 11 55
2017 Policy 63 19 13 0 0 6 0 87 0 16
2017 Project management 45 24 6 15 9 0 0 70 24 33
2017 None of the above 45 28 7 10 0 3 7 81 12 29
2014 Federal regulators 45 31 9 10 4 1 0 77 14 259
2014 Compliance, inspection and enforcement 49 26 9 9 8 0 0 75 16 78
2014 Communications or public affairs 41 39 9 4 8 0 0 80 12 24
2014 Security 32 32 0 18 19 0 0 63 37 16
2014 Science and technology 50 25 13 7 4 0 0 76 11 47
2014 Administration and operations 53 23 15 4 4 0 0 77 8 47
2014 Human resources 83 12 3 3 0 0 0 94 3 36
2014 Financial management 44 27 0 19 9 0 0 72 28 22
2014 Information management 42 25 33 0 0 0 0 67 0 12
2014 Information technology 53 25 12 2 7 0 0 78 10 41
2014 None of the above 49 37 7 8 0 0 0 86 8 27
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 30 34 23 11 4 0 0 63 14 52
2017 Financial management 50 40 0 10 0 0 0 90 10 10
2017 Information technology 37 27 0 18 18 0 0 63 37 11
2014 Federal regulators 35 31 17 7 5 0 5 69 13 42

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 20 33 20 12 9 6 0 56 22 278
2017 Compliance, inspection and enforcement 19 38 17 17 5 5 0 60 22 84
2017 Communications or public affairs 29 10 20 20 17 3 0 41 39 28
2017 Security 40 33 7 7 7 7 0 79 14 15
2017 Science and technology 33 23 10 15 8 12 0 63 26 51
2017 Administration and operations 26 41 13 10 7 3 0 69 18 70
2017 Human resources 24 37 29 5 0 5 0 64 5 41
2017 Financial management 21 47 15 9 6 3 0 70 15 34
2017 Information management 29 41 0 18 0 13 0 80 20 17
2017 Information technology 31 33 20 13 4 0 0 64 16 55
2017 Policy 38 25 12 19 0 6 0 67 20 16
2017 Project management 27 24 15 27 6 0 0 52 33 33
2017 None of the above 10 55 14 14 3 0 3 68 18 29
2014 Federal regulators 18 36 19 15 5 6 0 58 22 260
2014 Compliance, inspection and enforcement 22 24 22 17 12 3 0 47 30 78
2014 Communications or public affairs 20 26 13 26 16 0 0 45 42 24
2014 Security 25 6 18 25 13 13 0 36 44 16
2014 Science and technology 23 38 20 15 4 0 0 61 19 47
2014 Administration and operations 19 32 17 23 7 2 0 52 31 47
2014 Human resources 30 22 20 22 3 3 0 54 26 36
2014 Financial management 5 27 17 13 28 9 0 35 46 22
2014 Information management 42 42 8 8 0 0 0 83 8 12
2014 Information technology 36 37 15 12 0 0 0 73 12 41
2014 None of the above 11 33 27 11 7 11 0 50 20 27

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 19 35 21 15 8 2 0 55 24 277
2017 Compliance, inspection and enforcement 19 31 23 14 10 4 0 52 25 84
2017 Communications or public affairs 28 15 20 24 10 3 0 44 35 28
2017 Security 27 40 13 7 13 0 0 67 20 15
2017 Science and technology 23 40 13 8 13 4 0 65 22 52
2017 Administration and operations 30 41 14 7 8 0 0 70 16 71
2017 Human resources 32 46 17 5 0 0 0 78 5 41
2017 Financial management 32 35 15 9 9 0 0 68 18 34
2017 Information management 29 47 0 12 6 7 0 81 19 17
2017 Information technology 27 29 22 13 5 4 0 58 19 55
2017 Policy 50 25 13 6 6 0 0 75 13 16
2017 Project management 15 33 18 27 6 0 0 48 33 33
2017 None of the above 7 52 31 3 3 0 3 61 7 29
2014 Federal regulators 18 34 23 15 9 1 0 53 23 260
2014 Compliance, inspection and enforcement 18 28 26 19 9 0 0 46 28 78
2014 Communications or public affairs 15 30 17 26 12 0 0 45 38 24
2014 Security 19 18 13 44 6 0 0 37 51 16
2014 Science and technology 12 44 31 7 7 0 0 56 13 47
2014 Administration and operations 25 38 17 13 7 0 0 63 20 47
2014 Human resources 33 48 12 5 3 0 0 80 8 36
2014 Financial management 5 40 14 18 24 0 0 44 42 22
2014 Information management 42 42 8 8 0 0 0 83 8 12
2014 Information technology 39 27 15 14 5 0 0 66 19 41
2014 None of the above 15 32 26 27 0 0 0 47 27 27

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 14 34 19 19 10 4 0 50 30 277
2017 Compliance, inspection and enforcement 17 27 30 15 7 4 0 46 23 84
2017 Communications or public affairs 21 10 25 24 13 7 0 33 40 28
2017 Security 27 33 13 0 27 0 0 60 27 15
2017 Science and technology 11 34 17 15 9 13 0 52 28 52
2017 Administration and operations 23 38 14 11 6 8 0 66 18 71
2017 Human resources 22 44 22 0 2 10 0 73 3 41
2017 Financial management 21 38 12 18 6 6 0 62 25 34
2017 Information management 18 47 12 6 12 7 0 69 19 17
2017 Information technology 18 33 22 15 7 5 0 54 23 55
2017 Policy 44 31 19 0 0 6 0 80 0 16
2017 Project management 12 36 15 33 0 3 0 50 34 33
2017 None of the above 3 55 21 7 7 3 3 63 15 29
2014 Federal regulators 12 34 24 18 9 4 0 47 28 260
2014 Compliance, inspection and enforcement 14 26 25 24 9 1 0 40 34 78
2014 Communications or public affairs 7 30 13 39 8 4 0 38 48 24
2014 Security 13 30 6 19 25 6 0 46 47 16
2014 Science and technology 16 29 28 17 9 0 0 45 26 47
2014 Administration and operations 15 33 20 19 9 2 2 50 29 47
2014 Human resources 22 47 14 14 3 0 0 70 17 36
2014 Financial management 0 40 14 23 14 9 0 44 41 22
2014 Information management 8 50 25 17 0 0 0 58 17 12
2014 Information technology 21 34 24 10 7 2 0 57 18 41
2014 None of the above 14 18 41 11 4 11 0 37 16 27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 26 28 20 14 8 5 0 56 23 277
2017 Compliance, inspection and enforcement 24 28 18 17 8 6 0 55 26 85
2017 Communications or public affairs 24 24 25 10 13 3 0 50 24 28
2017 Security 27 47 0 13 13 0 0 73 27 15
2017 Science and technology 23 38 13 11 9 6 0 64 22 52
2017 Administration and operations 34 27 21 4 8 6 0 64 13 71
2017 Human resources 37 39 19 2 2 0 0 76 5 41
2017 Financial management 32 38 9 6 12 3 0 73 18 34
2017 Information management 29 29 18 12 6 7 0 62 19 17
2017 Information technology 29 29 20 11 7 4 0 60 19 55
2017 Policy 37 38 12 6 0 6 0 80 7 16
2017 Project management 30 24 18 18 9 0 0 55 27 33
2017 None of the above 21 41 17 10 3 3 3 67 15 29
2014 Federal regulators 21 33 20 13 9 3 0 56 24 260
2014 Compliance, inspection and enforcement 26 26 20 14 11 3 0 54 26 78
2014 Communications or public affairs 15 30 9 26 16 4 0 47 44 24
2014 Security 19 44 13 5 19 0 0 63 24 16
2014 Science and technology 16 31 26 16 9 2 0 48 25 47
2014 Administration and operations 19 43 23 4 9 2 0 63 13 47
2014 Human resources 37 48 12 3 0 0 0 86 3 36
2014 Financial management 22 26 24 9 14 5 0 50 25 22
2014 Information management 25 42 25 0 8 0 0 67 8 12
2014 Information technology 41 29 17 5 5 2 0 72 10 41
2014 None of the above 23 37 11 17 8 4 0 62 26 27

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 20 38 16 15 9 1 0 59 24 276
2017 Compliance, inspection and enforcement 15 38 15 16 9 6 0 56 27 85
2017 Communications or public affairs 31 22 20 20 3 3 0 54 25 28
2017 Security 20 33 27 7 13 0 0 53 20 15
2017 Science and technology 21 31 13 15 10 10 0 57 28 51
2017 Administration and operations 26 36 16 14 9 0 0 61 23 70
2017 Human resources 29 46 17 5 2 0 0 76 7 41
2017 Financial management 32 24 23 18 3 0 0 56 21 34
2017 Information management 23 41 18 6 6 7 0 69 13 17
2017 Information technology 22 38 26 5 9 0 0 60 15 55
2017 Policy 50 19 6 13 0 13 0 78 14 16
2017 Project management 15 33 24 15 9 3 0 50 25 33
2017 None of the above 14 52 21 7 3 0 3 68 11 29
2014 Federal regulators 15 33 17 23 11 1 0 48 35 260
2014 Compliance, inspection and enforcement 17 28 19 27 9 0 0 45 36 78
2014 Communications or public affairs 20 42 9 9 20 0 0 62 29 24
2014 Security 13 25 32 0 30 0 0 38 30 16
2014 Science and technology 15 35 24 13 13 0 0 49 26 47
2014 Administration and operations 12 36 23 15 13 0 0 48 28 47
2014 Human resources 36 39 5 20 0 0 0 75 20 36
2014 Financial management 14 37 12 19 14 4 0 53 34 22
2014 Information management 8 58 17 17 0 0 0 67 17 12
2014 Information technology 31 41 20 7 0 0 0 73 7 41
2014 None of the above 8 24 34 34 0 0 0 32 34 27
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 39 43 8 9 1 0 0 82 10 278
2017 Compliance, inspection and enforcement 29 48 13 8 1 0 0 78 9 85
2017 Communications or public affairs 55 32 14 0 0 0 0 86 0 28
2017 Security 53 33 13 0 0 0 0 87 0 15
2017 Science and technology 43 30 11 11 2 2 0 75 13 52
2017 Administration and operations 42 41 13 1 1 1 0 84 3 71
2017 Human resources 61 34 5 0 0 0 0 95 0 41
2017 Financial management 68 21 12 0 0 0 0 88 0 34
2017 Information management 53 35 12 0 0 0 0 88 0 17
2017 Information technology 47 24 22 5 2 0 0 71 7 55
2017 Policy 75 19 6 0 0 0 0 94 0 16
2017 Project management 39 39 18 0 0 3 0 81 0 33
2017 None of the above 29 54 0 7 7 0 4 85 15 28
2014 Federal regulators 38 36 14 7 4 1 0 75 11 260
2014 Compliance, inspection and enforcement 32 41 10 10 5 1 0 74 15 78
2014 Communications or public affairs 58 33 4 0 4 0 0 91 4 24
2014 Security 51 24 13 13 0 0 0 75 13 16
2014 Science and technology 40 34 13 11 2 0 0 74 13 47
2014 Administration and operations 44 43 9 0 2 2 0 89 2 47
2014 Human resources 71 20 9 0 0 0 0 91 0 36
2014 Financial management 45 36 14 0 0 5 0 85 0 22
2014 Information management 42 50 8 0 0 0 0 92 0 12
2014 Information technology 51 41 5 0 0 2 0 95 0 41
2014 None of the above 34 40 14 11 0 0 0 75 11 27

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 57 35 6 1 1 0 0 92 3 276
2017 Compliance, inspection and enforcement 51 39 7 4 0 0 0 89 4 85
2017 Communications or public affairs 55 28 17 0 0 0 0 83 0 28
2017 Security 40 47 0 7 0 7 0 93 7 15
2017 Science and technology 45 42 9 2 0 2 0 88 2 52
2017 Administration and operations 51 37 6 3 1 3 0 90 4 71
2017 Human resources 61 37 0 0 0 2 0 100 0 41
2017 Financial management 62 29 9 0 0 0 0 91 0 34
2017 Information management 52 36 6 0 0 6 0 94 0 17
2017 Information technology 47 35 11 2 0 2 4 87 2 55
2017 Policy 88 6 0 0 6 0 0 94 6 16
2017 Project management 42 36 15 0 0 6 0 84 0 33
2017 None of the above 31 55 7 3 0 0 3 89 4 29
2014 Federal regulators 50 38 5 5 1 1 0 88 6 260
2014 Compliance, inspection and enforcement 61 30 4 3 1 1 0 92 4 78
2014 Communications or public affairs 67 21 4 8 0 0 0 88 8 24
2014 Security 57 37 6 0 0 0 0 94 0 16
2014 Science and technology 44 45 11 0 0 0 0 89 0 47
2014 Administration and operations 35 47 11 2 2 2 0 84 4 47
2014 Human resources 65 26 6 0 3 0 0 91 3 36
2014 Financial management 45 36 9 5 0 5 0 85 5 22
2014 Information management 67 25 8 0 0 0 0 92 0 12
2014 Information technology 43 47 2 0 0 5 2 97 0 41
2014 None of the above 36 45 8 8 0 4 0 84 8 27

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 48 34 10 3 3 1 0 84 6 277
2017 Compliance, inspection and enforcement 37 42 11 5 2 4 0 82 7 84
2017 Communications or public affairs 55 41 0 5 0 0 0 95 5 28
2017 Security 47 27 13 7 7 0 0 73 13 15
2017 Science and technology 36 34 16 6 4 6 0 74 10 52
2017 Administration and operations 53 34 4 0 3 3 3 93 3 71
2017 Human resources 61 29 0 5 2 2 0 92 8 41
2017 Financial management 54 30 9 3 3 0 0 85 6 33
2017 Information management 41 35 6 13 0 0 6 80 13 17
2017 Information technology 47 20 13 15 0 5 0 71 15 55
2017 Policy 62 25 0 0 6 6 0 93 7 16
2017 Project management 27 55 12 3 0 0 3 84 3 33
2017 None of the above 21 46 21 7 0 0 4 70 7 28
2014 Federal regulators 47 36 7 5 2 2 0 85 8 260
2014 Compliance, inspection and enforcement 40 38 12 7 3 1 0 79 9 78
2014 Communications or public affairs 67 26 0 0 8 0 0 92 8 24
2014 Security 38 38 5 13 0 0 6 81 14 16
2014 Science and technology 46 27 16 2 2 4 2 79 5 47
2014 Administration and operations 48 45 4 0 2 0 0 93 2 47
2014 Human resources 83 14 0 0 0 3 0 100 0 36
2014 Financial management 32 50 0 5 13 0 0 82 18 22
2014 Information management 50 33 17 0 0 0 0 83 0 12
2014 Information technology 60 22 15 0 2 0 0 83 2 41
2014 None of the above 34 37 11 8 7 4 0 73 15 27

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 31 32 17 11 4 4 0 66 16 277
2017 Compliance, inspection and enforcement 24 35 25 14 0 2 0 60 14 85
2017 Communications or public affairs 35 27 21 7 7 3 0 64 14 28
2017 Security 53 20 20 0 7 0 0 73 7 15
2017 Science and technology 29 39 17 12 0 2 2 70 12 51
2017 Administration and operations 39 27 15 4 6 7 1 72 11 71
2017 Human resources 49 24 15 2 0 7 2 81 3 41
2017 Financial management 41 32 12 6 3 6 0 78 9 34
2017 Information management 35 36 12 6 0 6 6 80 7 17
2017 Information technology 38 27 13 15 0 7 0 71 16 55
2017 Policy 56 12 19 6 0 6 0 73 7 16
2017 Project management 30 36 18 9 0 6 0 71 10 33
2017 None of the above 17 41 24 7 3 0 7 63 11 29
2014 Federal regulators 33 36 13 10 5 2 1 71 15 260
2014 Compliance, inspection and enforcement 23 40 21 11 4 1 0 64 15 77
2014 Communications or public affairs 37 30 13 13 3 4 0 70 17 24
2014 Security 25 30 32 6 6 0 0 56 13 16
2014 Science and technology 38 27 23 4 4 0 2 67 9 47
2014 Administration and operations 30 36 20 3 2 4 4 72 6 47
2014 Human resources 58 33 9 0 0 0 0 91 0 36
2014 Financial management 22 31 24 9 0 14 0 61 11 22
2014 Information management 33 17 42 8 0 0 0 50 8 12
2014 Information technology 33 29 22 7 5 2 0 64 13 41
2014 None of the above 34 34 14 11 3 4 0 70 15 27

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 20 23 21 16 14 4 2 46 32 277
2017 Compliance, inspection and enforcement 18 34 15 19 13 1 0 52 32 85
2017 Communications or public affairs 35 10 17 15 20 0 3 46 36 28
2017 Security 27 27 13 13 20 0 0 53 33 15
2017 Science and technology 17 24 23 13 13 9 0 45 29 52
2017 Administration and operations 18 23 21 15 10 10 3 47 29 71
2017 Human resources 41 20 17 0 10 10 2 69 11 41
2017 Financial management 12 18 24 18 15 15 0 34 38 34
2017 Information management 29 11 12 12 12 18 6 54 31 17
2017 Information technology 20 22 15 15 15 13 2 49 34 55
2017 Policy 44 19 6 12 6 13 0 72 21 16
2017 Project management 21 24 18 15 12 6 3 50 30 33
2017 None of the above 10 17 31 17 7 10 7 33 29 29
2014 Federal regulators 17 29 15 15 14 9 1 51 32 260
2014 Compliance, inspection and enforcement 17 22 17 21 13 8 2 43 37 78
2014 Communications or public affairs 20 13 9 17 29 9 3 38 52 24
2014 Security 13 32 18 13 25 0 0 44 38 16
2014 Science and technology 23 17 26 17 7 11 0 45 27 47
2014 Administration and operations 15 25 15 15 11 17 2 49 32 47
2014 Human resources 38 20 14 12 9 3 5 63 22 36
2014 Financial management 18 13 18 19 24 8 0 34 46 22
2014 Information management 42 25 8 8 17 0 0 67 25 12
2014 Information technology 31 22 20 12 5 7 2 59 19 41
2014 None of the above 11 26 18 15 22 8 0 40 41 27

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 58 19 11 5 2 0 4 81 7 278
2017 Compliance, inspection and enforcement 59 26 9 4 1 0 1 86 5 85
2017 Communications or public affairs 73 14 7 3 0 0 3 89 4 28
2017 Security 47 20 13 13 0 7 0 71 14 15
2017 Science and technology 60 17 4 9 0 2 8 85 10 52
2017 Administration and operations 44 25 13 8 3 1 6 74 12 71
2017 Human resources 78 12 2 2 5 0 0 90 7 41
2017 Financial management 62 30 0 3 6 0 0 91 9 34
2017 Information management 58 18 6 12 6 0 0 77 18 17
2017 Information technology 64 20 11 2 4 0 0 84 5 55
2017 Policy 75 0 13 0 0 0 13 86 0 16
2017 Project management 70 12 15 3 0 0 0 82 3 33
2017 None of the above 41 28 7 10 7 0 7 74 19 29
2014 Federal regulators 57 21 9 6 2 1 4 82 8 260
2014 Compliance, inspection and enforcement 57 23 14 4 1 1 0 81 5 78
2014 Communications or public affairs 70 9 4 17 0 0 0 79 17 24
2014 Security 49 19 19 0 0 6 6 78 0 16
2014 Science and technology 64 21 8 4 2 0 0 85 6 47
2014 Administration and operations 57 23 9 6 0 2 2 85 6 47
2014 Human resources 69 25 6 0 0 0 0 94 0 36
2014 Financial management 59 27 9 0 4 0 0 87 4 22
2014 Information management 67 17 17 0 0 0 0 83 0 12
2014 Information technology 64 15 12 5 2 0 2 80 8 41
2014 None of the above 55 34 7 0 4 0 0 89 4 27

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 67 19 4 2 1 5 2 92 3 277
2017 Compliance, inspection and enforcement 61 24 6 5 0 4 1 89 5 85
2017 Communications or public affairs 62 24 11 0 0 0 3 89 0 28
2017 Security 67 27 0 7 0 0 0 93 7 15
2017 Science and technology 75 8 8 4 0 2 4 88 4 52
2017 Administration and operations 68 25 3 3 0 0 1 94 3 71
2017 Human resources 83 15 2 0 0 0 0 98 0 41
2017 Financial management 74 15 3 6 0 3 0 91 6 34
2017 Information management 65 29 0 0 0 0 6 100 0 17
2017 Information technology 73 18 5 4 0 0 0 91 4 55
2017 Policy 81 0 6 6 0 0 6 87 7 16
2017 Project management 85 6 6 0 3 0 0 91 3 33
2017 None of the above 48 34 0 7 0 3 7 92 8 29
2014 Federal regulators 67 19 7 2 1 1 2 89 3 259
2014 Compliance, inspection and enforcement 70 17 8 3 1 1 0 88 4 78
2014 Communications or public affairs 70 9 4 9 4 4 0 82 13 24
2014 Security 75 13 6 0 0 6 0 93 0 16
2014 Science and technology 73 16 6 2 2 0 0 89 4 47
2014 Administration and operations 62 30 4 2 0 0 2 94 2 47
2014 Human resources 88 3 3 6 0 0 0 91 6 36
2014 Financial management 74 22 5 0 0 0 0 95 0 22
2014 Information management 67 25 8 0 0 0 0 92 0 12
2014 Information technology 81 10 5 0 0 4 0 95 0 41
2014 None of the above 70 26 0 0 0 4 0 100 0 27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 38 35 11 9 6 1 0 74 15 278
2017 Compliance, inspection and enforcement 29 31 15 16 7 1 0 61 24 85
2017 Communications or public affairs 65 25 0 7 0 0 3 93 7 28
2017 Security 60 40 0 0 0 0 0 100 0 15
2017 Science and technology 21 49 8 11 11 0 0 70 23 52
2017 Administration and operations 46 24 11 10 6 3 0 72 16 71
2017 Human resources 61 22 10 0 0 7 0 89 0 41
2017 Financial management 62 27 6 0 6 0 0 88 6 34
2017 Information management 52 30 6 6 6 0 0 82 12 17
2017 Information technology 44 31 15 4 6 0 0 76 9 54
2017 Policy 69 31 0 0 0 0 0 100 0 16
2017 Project management 27 36 21 12 0 3 0 66 13 33
2017 None of the above 25 46 14 4 4 0 7 77 8 28
2014 Federal regulators 30 31 16 13 9 1 0 62 22 260
2014 Compliance, inspection and enforcement 29 33 12 10 14 1 0 63 25 78
2014 Communications or public affairs 41 26 8 17 9 0 0 67 26 24
2014 Security 32 37 0 19 13 0 0 68 32 16
2014 Science and technology 23 34 18 17 9 0 0 57 26 47
2014 Administration and operations 46 33 4 11 4 2 0 80 16 47
2014 Human resources 65 29 3 0 3 0 0 94 3 36
2014 Financial management 32 27 9 12 9 9 0 66 24 22
2014 Information management 50 25 17 0 8 0 0 75 8 12
2014 Information technology 45 37 7 2 5 2 0 85 8 41
2014 None of the above 30 37 3 19 8 0 4 69 28 27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 21 25 18 15 16 1 3 49 33 277
2017 Compliance, inspection and enforcement 17 29 12 19 23 1 0 46 42 84
2017 Communications or public affairs 28 35 17 7 10 0 3 65 18 28
2017 Security 27 33 20 20 0 0 0 60 20 15
2017 Science and technology 9 34 6 13 28 4 6 48 46 52
2017 Administration and operations 17 16 15 24 21 4 3 35 49 71
2017 Human resources 41 22 17 7 2 2 7 70 11 41
2017 Financial management 35 21 6 18 18 0 3 57 36 34
2017 Information management 23 36 12 23 6 0 0 59 29 17
2017 Information technology 13 33 20 18 16 0 0 45 35 55
2017 Policy 31 44 0 6 6 13 0 86 14 16
2017 Project management 27 18 15 18 15 3 3 48 35 33
2017 None of the above 3 21 21 28 17 7 3 27 50 29
2014 Federal regulators 17 22 16 20 20 2 4 42 42 260
2014 Compliance, inspection and enforcement 13 23 19 17 19 4 5 39 40 78
2014 Communications or public affairs 17 12 13 20 33 4 0 30 56 24
2014 Security 19 11 25 13 25 0 6 32 41 16
2014 Science and technology 23 16 13 17 27 2 2 41 46 47
2014 Administration and operations 13 26 20 20 15 2 4 42 37 47
2014 Human resources 31 28 16 8 9 0 9 64 18 36
2014 Financial management 13 13 14 19 36 0 5 28 57 22
2014 Information management 17 42 0 25 17 0 0 58 42 12
2014 Information technology 26 17 22 20 12 2 0 44 33 41
2014 None of the above 15 28 11 11 34 0 0 43 45 27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 24 42 16 11 4 3 0 68 16 275
2017 Compliance, inspection and enforcement 18 39 26 8 5 5 0 59 14 85
2017 Communications or public affairs 34 49 10 3 0 3 0 86 4 28
2017 Security 20 60 13 0 7 0 0 80 7 15
2017 Science and technology 17 44 15 17 6 2 0 62 23 52
2017 Administration and operations 25 35 24 8 3 4 0 63 12 71
2017 Human resources 56 27 10 0 2 5 0 87 3 41
2017 Financial management 38 32 24 3 3 0 0 70 6 34
2017 Information management 29 47 12 6 6 0 0 77 12 17
2017 Information technology 20 29 26 16 5 4 0 51 23 55
2017 Policy 50 25 12 0 6 0 6 80 7 16
2017 Project management 19 41 31 6 0 3 0 61 6 32
2017 None of the above 3 55 21 7 7 3 3 63 15 29

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 45 34 13 2 1 4 0 82 4 278
2017 Compliance, inspection and enforcement 37 45 14 2 1 0 0 82 4 83
2017 Communications or public affairs 70 17 3 3 0 7 0 93 4 28
2017 Security 47 40 0 7 0 7 0 93 7 15
2017 Science and technology 45 36 11 4 2 2 0 83 6 52
2017 Administration and operations 54 25 14 4 1 1 0 80 6 71
2017 Human resources 68 17 5 0 2 7 0 92 3 41
2017 Financial management 50 29 6 6 6 3 0 82 12 34
2017 Information management 47 18 18 6 7 6 0 68 13 17
2017 Information technology 59 11 24 4 0 2 0 72 4 54
2017 Policy 56 19 6 0 0 19 0 92 0 16
2017 Project management 30 36 21 3 3 6 0 71 6 33
2017 None of the above 21 52 10 10 0 0 7 78 11 29
2014 Federal regulators 48 33 10 3 2 3 0 84 5 259
2014 Compliance, inspection and enforcement 53 32 7 4 3 1 0 86 7 78
2014 Communications or public affairs 58 29 9 0 0 4 0 91 0 24
2014 Security 30 51 13 6 0 0 0 81 6 16
2014 Science and technology 48 34 11 2 2 2 0 84 5 47
2014 Administration and operations 50 34 11 2 0 2 0 87 2 47
2014 Human resources 68 20 6 0 6 0 0 88 6 36
2014 Financial management 18 54 9 5 5 5 5 79 10 22
2014 Information management 67 8 25 0 0 0 0 75 0 12
2014 Information technology 60 25 7 5 0 2 0 87 5 41
2014 None of the above 53 28 15 4 0 0 0 81 4 27

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 40 42 10 4 2 2 0 84 7 278
2017 Compliance, inspection and enforcement 38 44 11 6 0 1 0 83 6 84
2017 Communications or public affairs 56 27 3 7 0 7 0 89 7 28
2017 Security 53 33 0 7 7 0 0 87 13 15
2017 Science and technology 41 40 13 4 2 0 0 81 6 52
2017 Administration and operations 51 38 6 3 1 1 0 90 4 71
2017 Human resources 59 27 2 7 0 5 0 90 8 41
2017 Financial management 44 38 6 3 3 6 0 87 6 34
2017 Information management 50 31 19 0 0 0 0 81 0 16
2017 Information technology 45 27 24 4 0 0 0 73 4 55
2017 Policy 63 25 6 6 0 0 0 87 6 16
2017 Project management 27 36 18 9 0 6 3 70 10 33
2017 None of the above 21 59 10 0 7 0 3 82 7 29
2014 Federal regulators 45 35 11 6 2 1 0 81 8 260
2014 Compliance, inspection and enforcement 49 38 5 5 3 0 0 86 9 78
2014 Communications or public affairs 41 13 25 17 4 0 0 54 21 24
2014 Security 43 38 6 13 0 0 0 81 13 16
2014 Science and technology 44 38 4 11 2 0 0 82 13 47
2014 Administration and operations 48 37 11 2 0 2 0 87 2 47
2014 Human resources 75 14 3 5 3 0 0 89 8 36
2014 Financial management 26 51 0 9 5 8 0 85 15 22
2014 Information management 33 42 17 8 0 0 0 75 8 12
2014 Information technology 51 22 22 5 0 0 0 73 5 41
2014 None of the above 43 31 11 11 0 4 0 77 11 27

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 46 36 10 6 2 1 0 82 8 278
2017 Compliance, inspection and enforcement 39 44 7 8 2 0 0 82 11 85
2017 Communications or public affairs 63 24 10 3 0 0 0 86 3 28
2017 Security 53 33 0 13 0 0 0 87 13 15
2017 Science and technology 49 30 8 8 6 0 0 79 13 52
2017 Administration and operations 56 30 10 3 1 0 0 86 4 71
2017 Human resources 71 27 2 0 0 0 0 98 0 41
2017 Financial management 56 35 0 6 3 0 0 91 9 34
2017 Information management 64 24 12 0 0 0 0 88 0 17
2017 Information technology 56 29 11 4 0 0 0 85 4 55
2017 Policy 75 25 0 0 0 0 0 100 0 16
2017 Project management 36 36 18 9 0 0 0 73 9 33
2017 None of the above 45 38 3 3 7 0 3 86 11 29
2014 Federal regulators 49 35 9 5 2 0 0 84 6 260
2014 Compliance, inspection and enforcement 53 33 5 6 3 0 0 86 9 78
2014 Communications or public affairs 50 30 9 8 4 0 0 80 12 24
2014 Security 38 49 0 13 0 0 0 87 13 16
2014 Science and technology 50 32 9 7 2 0 0 82 9 47
2014 Administration and operations 53 40 7 0 0 0 0 93 0 47
2014 Human resources 78 17 3 0 3 0 0 94 3 36
2014 Financial management 32 45 14 4 5 0 0 77 8 22
2014 Information management 42 42 17 0 0 0 0 83 0 12
2014 Information technology 63 30 2 5 0 0 0 93 5 41
2014 None of the above 44 37 3 11 4 0 0 82 15 27

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 41 33 16 7 4 0 0 73 11 277
2017 Compliance, inspection and enforcement 39 30 20 7 4 0 0 70 11 82
2017 Communications or public affairs 62 22 13 3 0 0 0 83 3 28
2017 Security 73 13 0 7 7 0 0 87 13 15
2017 Science and technology 37 32 21 6 4 0 0 70 9 52
2017 Administration and operations 51 34 11 1 1 1 0 86 3 71
2017 Human resources 66 24 7 0 2 0 0 90 2 41
2017 Financial management 59 27 6 6 3 0 0 85 9 34
2017 Information management 58 29 6 0 0 7 0 94 0 17
2017 Information technology 56 20 15 7 2 0 0 76 9 55
2017 Policy 75 19 6 0 0 0 0 94 0 16
2017 Project management 33 36 21 6 3 0 0 70 9 33
2017 None of the above 38 41 10 0 7 0 3 82 7 29
2014 Federal regulators 32 42 14 5 6 0 0 74 11 260
2014 Compliance, inspection and enforcement 39 35 13 13 1 0 0 74 14 78
2014 Communications or public affairs 37 43 4 13 3 0 0 80 16 24
2014 Security 44 37 13 6 0 0 0 81 6 16
2014 Science and technology 36 33 22 7 2 0 0 69 9 47
2014 Administration and operations 44 39 13 2 2 0 0 83 4 47
2014 Human resources 60 31 3 6 0 0 0 91 6 36
2014 Financial management 35 32 28 0 5 0 0 67 5 22
2014 Information management 42 42 17 0 0 0 0 83 0 12
2014 Information technology 46 32 12 5 5 0 0 78 10 41
2014 None of the above 45 22 21 8 4 0 0 67 11 27

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 35 40 12 9 4 0 0 76 12 277
2017 Compliance, inspection and enforcement 36 38 12 12 2 0 0 74 14 84
2017 Communications or public affairs 58 32 7 3 0 0 0 90 3 28
2017 Security 67 20 0 7 7 0 0 87 13 15
2017 Science and technology 32 34 23 8 4 0 0 66 11 52
2017 Administration and operations 49 34 10 4 1 1 0 84 6 71
2017 Human resources 66 27 5 0 2 0 0 93 2 41
2017 Financial management 56 30 9 3 3 0 0 85 6 34
2017 Information management 64 30 6 0 0 0 0 94 0 17
2017 Information technology 53 22 15 7 4 0 0 74 11 55
2017 Policy 75 19 6 0 0 0 0 94 0 16
2017 Project management 36 39 12 9 3 0 0 76 12 33
2017 None of the above 38 41 3 10 3 0 3 82 14 29
2014 Federal regulators 35 39 13 9 4 0 0 74 13 260
2014 Compliance, inspection and enforcement 37 33 15 11 3 0 0 71 14 78
2014 Communications or public affairs 32 51 4 4 8 0 0 84 12 24
2014 Security 44 37 6 13 0 0 0 81 13 16
2014 Science and technology 34 32 18 13 2 0 0 67 16 47
2014 Administration and operations 44 37 9 8 2 0 0 81 10 47
2014 Human resources 66 25 6 3 0 0 0 91 3 36
2014 Financial management 38 23 35 5 0 0 0 60 5 21
2014 Information management 42 42 17 0 0 0 0 83 0 12
2014 Information technology 46 36 5 7 5 0 0 83 12 41
2014 None of the above 45 25 14 11 4 0 0 70 15 27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 34 29 17 12 5 3 1 65 18 277
2017 Compliance, inspection and enforcement 32 31 14 9 8 6 0 66 19 85
2017 Communications or public affairs 41 24 22 10 3 0 0 65 13 28
2017 Security 40 20 7 7 13 7 7 69 23 15
2017 Science and technology 26 32 19 4 8 6 6 66 13 52
2017 Administration and operations 37 32 11 8 6 4 1 73 15 71
2017 Human resources 54 22 10 7 2 5 0 80 10 41
2017 Financial management 45 15 15 9 12 3 0 62 22 33
2017 Information management 52 18 18 6 0 7 0 75 6 17
2017 Information technology 40 18 18 11 11 2 0 59 22 55
2017 Policy 63 19 0 6 0 13 0 93 7 16
2017 Project management 24 27 18 15 12 0 3 53 28 33
2017 None of the above 21 41 21 7 3 3 3 67 11 29
2014 Federal regulators 33 30 17 11 4 3 1 67 16 260
2014 Compliance, inspection and enforcement 40 26 19 11 3 1 0 67 14 78
2014 Communications or public affairs 24 43 9 9 12 4 0 70 21 24
2014 Security 44 13 24 19 0 0 0 57 19 16
2014 Science and technology 35 19 26 16 2 0 2 56 18 47
2014 Administration and operations 35 33 15 7 8 2 0 69 15 47
2014 Human resources 60 25 6 3 6 0 0 86 9 36
2014 Financial management 26 23 9 9 28 4 0 51 39 22
2014 Information management 42 17 17 8 8 8 0 64 18 12
2014 Information technology 36 27 12 12 7 5 0 66 20 41
2014 None of the above 34 30 11 25 0 0 0 63 25 27
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Federal regulators 24 42 34 278
2017 Compliance, inspection and enforcement 29 38 33 84
2017 Communications or public affairs 48 13 38 28
2017 Security 13 40 47 15
2017 Science and technology 27 39 34 52
2017 Administration and operations 27 39 34 71
2017 Human resources 32 46 22 41
2017 Financial management 35 26 38 34
2017 Information management 23 42 35 17
2017 Information technology 22 38 40 55
2017 Policy 31 25 44 16
2017 Project management 39 27 33 33
2017 None of the above 21 52 28 29
2014 Federal regulators 20 42 38 260
2014 Compliance, inspection and enforcement 12 50 38 78
2014 Communications or public affairs 20 28 51 24
2014 Security 25 56 19 16
2014 Science and technology 18 30 52 47
2014 Administration and operations 39 30 31 47
2014 Human resources 23 52 25 36
2014 Financial management 37 23 41 22
2014 Information management 8 58 33 12
2014 Information technology 10 41 49 41
2014 None of the above 33 27 40 27

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Federal regulators 28 25 22 13 4 8 66
2017 Compliance, inspection and enforcement 21 33 0 8 33 4 24
2017 Communications or public affairs 7 7 42 0 37 7 13
2017 Science and technology 21 21 14 7 21 16 13
2017 Administration and operations 11 26 42 5 11 5 19
2017 Human resources 15 15 23 8 23 15 13
2017 Financial management 17 33 50 0 0 0 12
2017 Information technology 8 8 84 0 0 0 12
2017 Project management 15 31 15 8 31 0 13
2014 Federal regulators 24 32 18 16 9999 10 52
2014 Compliance, inspection and enforcement 21 38 19 11 9999 11 10
2014 Administration and operations 17 44 34 6 9999 0 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Federal regulators 18 82 276
2017 Compliance, inspection and enforcement 13 87 84
2017 Communications or public affairs 20 80 28
2017 Science and technology 15 85 52
2017 Administration and operations 11 89 71
2017 Financial management 18 82 34
2017 Information technology 15 85 55
2017 Project management 18 82 33
2017 None of the above 17 83 29
2014 Federal regulators 16 84 259
2014 Compliance, inspection and enforcement 20 80 78
2014 Security 43 57 16
2014 Science and technology 16 84 47
2014 Administration and operations 23 77 47
2014 Financial management 24 76 22
2014 Information technology 12 88 41
2014 None of the above 23 77 27

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 45 51
2014 Federal regulators 62 41
2014 Compliance, inspection and enforcement 39 16
2014 Administration and operations 47 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 73 51
2017 Compliance, inspection and enforcement 82 11
2014 Federal regulators 71 41
2014 Compliance, inspection and enforcement 67 16
2014 Administration and operations 55 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 11
2014 Federal regulators 12 41
2014 Compliance, inspection and enforcement 0 16
2014 Administration and operations 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 51
2017 Compliance, inspection and enforcement 0 11
2014 Federal regulators 0 41
2014 Compliance, inspection and enforcement 0 16
2014 Administration and operations 0 11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 11
2014 Compliance, inspection and enforcement 0 16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 11
2014 Administration and operations 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 53 51
2014 Federal regulators 46 41
2014 Compliance, inspection and enforcement 54 16
2014 Administration and operations 47 11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 41 51
2014 Federal regulators 44 41

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 49 51
2017 Compliance, inspection and enforcement 64 11
2014 Federal regulators 50 41
2014 Compliance, inspection and enforcement 30 16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 49 51
2014 Federal regulators 44 41
2014 Compliance, inspection and enforcement 30 16
2014 Administration and operations 43 11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 31 51
2014 Federal regulators 51 41

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 59 51
2014 Federal regulators 63 41
2014 Compliance, inspection and enforcement 56 16
2014 Administration and operations 55 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 35 51
2014 Federal regulators 44 41
2014 Compliance, inspection and enforcement 56 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 11
2014 Federal regulators 0 41
2014 Compliance, inspection and enforcement 0 16
2014 Administration and operations 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 10 51
2014 Administration and operations 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 43 51
2017 Compliance, inspection and enforcement 45 11
2014 Federal regulators 40 41
2014 Compliance, inspection and enforcement 48 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 37 51
2014 Federal regulators 32 41

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 63 51
2014 Federal regulators 54 41
2014 Compliance, inspection and enforcement 48 16
2014 Administration and operations 74 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 30 51
2014 Federal regulators 34 41
2014 Compliance, inspection and enforcement 36 16
2014 Administration and operations 0 11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 22 51
2014 Federal regulators 30 41
2014 Compliance, inspection and enforcement 30 16

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 10 51
2014 Federal regulators 20 41
2014 Compliance, inspection and enforcement 30 16

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 11
2014 Compliance, inspection and enforcement 0 16

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 14 51
2014 Federal regulators 22 41

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 22 51
2014 Federal regulators 14 41

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 12 49

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 10 49
2017 Compliance, inspection and enforcement 0 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 14 49
2014 Federal regulators 15 40
2014 Compliance, inspection and enforcement 31 16

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 11
2014 Compliance, inspection and enforcement 0 16

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 43 49
2014 Federal regulators 43 40
2014 Compliance, inspection and enforcement 30 16

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 16 49
2017 Compliance, inspection and enforcement 0 11
2014 Federal regulators 13 40
2014 Compliance, inspection and enforcement 0 16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 59 49
2017 Compliance, inspection and enforcement 45 11
2014 Federal regulators 45 40
2014 Compliance, inspection and enforcement 43 16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 11
2014 Federal regulators 0 40

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 65 49
2017 Compliance, inspection and enforcement 55 11
2014 Federal regulators 70 40
2014 Compliance, inspection and enforcement 57 16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 49

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 11
2014 Federal regulators 12 40
2014 Compliance, inspection and enforcement 0 16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Federal regulators 94 6 51
2017 Compliance, inspection and enforcement 91 9 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 17 16 18 10 8 23 8 48 26 277
2017 Compliance, inspection and enforcement 13 20 18 12 7 23 7 47 27 84
2017 Communications or public affairs 7 13 35 7 3 17 18 31 16 28
2017 Security 13 13 7 7 7 47 7 57 29 15
2017 Science and technology 22 21 13 11 8 25 0 57 25 52
2017 Administration and operations 20 20 11 7 6 28 8 62 20 71
2017 Human resources 44 7 12 0 0 34 2 81 0 41
2017 Financial management 12 6 12 9 6 47 9 40 33 34
2017 Information management 6 6 29 6 6 42 6 22 22 17
2017 Information technology 15 20 24 7 4 26 5 50 16 55
2017 Policy 25 12 19 6 6 19 13 55 18 16
2017 Project management 12 9 15 6 18 33 6 35 40 33
2017 None of the above 3 14 21 7 3 28 24 36 21 29
2014 Federal regulators 14 18 17 9 8 27 7 49 26 259
2014 Compliance, inspection and enforcement 20 8 23 7 9 27 7 42 23 78
2014 Communications or public affairs 16 13 28 13 13 9 9 35 31 24
2014 Security 32 6 6 25 24 6 0 41 53 16
2014 Science and technology 26 23 21 7 4 12 7 60 14 47
2014 Administration and operations 10 23 15 13 7 23 8 49 29 47
2014 Human resources 50 14 6 5 3 14 8 82 10 36
2014 Financial management 13 13 5 5 19 41 5 48 43 22
2014 Information management 8 0 42 17 17 8 8 10 40 12
2014 Information technology 26 17 15 5 5 15 16 64 15 41
2014 None of the above 8 37 25 0 8 19 4 57 10 27

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 27 35 17 9 5 7 1 67 14 276
2017 Compliance, inspection and enforcement 25 40 18 9 1 7 0 70 11 85
2017 Communications or public affairs 28 24 25 7 3 10 3 60 12 28
2017 Security 40 13 13 0 7 20 7 73 9 15
2017 Science and technology 36 27 11 11 8 8 0 67 20 52
2017 Administration and operations 37 31 16 8 1 7 0 73 11 71
2017 Human resources 61 20 7 0 0 12 0 92 0 41
2017 Financial management 35 32 6 6 3 18 0 82 11 34
2017 Information management 18 23 23 11 0 24 0 54 15 17
2017 Information technology 42 25 18 4 4 7 0 72 8 55
2017 Policy 44 12 12 13 6 6 6 64 22 16
2017 Project management 27 33 18 3 3 15 0 71 7 33
2017 None of the above 14 38 28 0 0 10 10 65 0 29
2014 Federal regulators 31 32 16 8 5 8 0 68 14 260
2014 Compliance, inspection and enforcement 32 31 10 10 4 10 3 72 16 78
2014 Communications or public affairs 20 26 32 9 9 4 0 48 18 24
2014 Security 38 6 6 38 5 6 0 47 46 16
2014 Science and technology 38 32 18 4 2 6 0 74 7 47
2014 Administration and operations 31 41 6 9 4 7 2 79 14 47
2014 Human resources 67 20 6 2 3 3 0 89 5 36
2014 Financial management 27 30 14 0 19 5 5 63 21 22
2014 Information management 25 17 33 8 17 0 0 42 25 12
2014 Information technology 51 34 2 5 2 5 0 90 8 41
2014 None of the above 11 49 30 4 3 4 0 62 7 27
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 28 44 7 7 1 0 13 82 9 278
2017 Compliance, inspection and enforcement 26 48 12 7 1 0 6 79 9 85
2017 Communications or public affairs 3 35 18 20 3 0 20 48 30 28
2017 Security 0 60 13 7 7 7 7 69 15 15
2017 Science and technology 23 49 8 8 2 2 10 81 11 52
2017 Administration and operations 21 34 21 8 4 6 6 62 14 71
2017 Human resources 27 24 7 0 0 7 34 87 0 41
2017 Financial management 29 35 12 9 6 0 9 71 16 34
2017 Information management 29 48 12 0 0 6 6 87 0 17
2017 Information technology 22 44 15 4 4 5 7 75 8 55
2017 Policy 31 19 13 13 0 6 19 67 17 16
2017 Project management 21 52 9 9 0 9 0 80 10 33
2017 None of the above 21 48 14 0 3 0 14 80 4 29
2014 Federal regulators 30 46 11 3 1 1 9 84 4 260
2014 Compliance, inspection and enforcement 27 53 9 4 0 3 4 86 4 78
2014 Communications or public affairs 13 51 17 9 0 0 10 71 10 24
2014 Security 19 51 19 0 0 6 5 79 0 16
2014 Science and technology 26 48 10 9 0 3 3 80 10 47
2014 Administration and operations 15 53 13 9 0 6 4 76 10 47
2014 Human resources 33 19 3 3 0 6 36 90 5 36
2014 Financial management 18 51 19 5 0 0 7 74 5 22
2014 Information management 42 50 8 0 0 0 0 92 0 12
2014 Information technology 29 44 5 5 2 5 9 86 9 41
2014 None of the above 18 53 4 8 3 4 11 83 12 27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 11 22 22 14 6 19 7 44 27 277
2017 Compliance, inspection and enforcement 3 33 22 12 9 13 7 46 26 85
2017 Communications or public affairs 0 7 22 7 15 32 17 14 43 27
2017 Security 0 20 27 13 13 20 7 27 36 15
2017 Science and technology 15 21 21 15 8 16 6 45 29 52
2017 Administration and operations 17 13 21 13 6 23 8 43 27 71
2017 Human resources 24 20 5 0 0 22 29 90 0 41
2017 Financial management 9 23 12 12 12 32 0 48 35 34
2017 Information management 23 18 6 12 0 36 6 70 20 17
2017 Information technology 13 18 29 5 9 22 4 41 20 55
2017 Policy 6 19 19 0 0 44 13 57 0 16
2017 Project management 9 12 24 15 6 27 6 32 32 33
2017 None of the above 0 34 14 3 3 24 21 63 13 29
2014 Federal regulators 12 29 19 10 5 18 8 54 20 260
2014 Compliance, inspection and enforcement 14 25 24 13 7 13 4 48 24 78
2014 Communications or public affairs 4 34 29 4 8 17 3 48 15 24
2014 Security 0 32 13 25 0 19 11 45 36 16
2014 Science and technology 19 33 23 13 0 8 4 59 15 47
2014 Administration and operations 8 23 20 7 4 25 13 51 17 47
2014 Human resources 36 16 9 3 0 12 25 82 5 36
2014 Financial management 11 24 19 5 5 28 8 55 15 22
2014 Information management 8 58 8 8 8 8 0 73 18 12
2014 Information technology 19 25 12 7 0 27 8 69 12 41
2014 None of the above 4 31 25 11 7 11 11 44 24 27

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 36 29 11 3 2 6 13 81 6 278
2017 Compliance, inspection and enforcement 36 34 9 5 2 7 6 81 8 85
2017 Communications or public affairs 20 18 25 3 0 17 17 58 5 28
2017 Security 13 40 27 7 0 7 7 62 8 15
2017 Science and technology 34 32 4 4 0 15 12 90 5 52
2017 Administration and operations 44 18 11 3 0 17 7 81 4 71
2017 Human resources 36 20 0 0 0 7 37 100 0 41
2017 Financial management 50 21 3 3 3 18 3 89 7 34
2017 Information management 47 42 0 0 0 6 6 100 0 17
2017 Information technology 35 27 16 4 4 5 9 72 9 55
2017 Policy 37 19 19 0 0 6 19 75 0 16
2017 Project management 39 24 15 0 0 21 0 81 0 33
2017 None of the above 24 31 14 0 0 17 14 80 0 29
2014 Federal regulators 33 29 11 4 2 10 10 79 8 260
2014 Compliance, inspection and enforcement 42 26 15 4 3 7 4 76 7 78
2014 Communications or public affairs 39 9 34 0 4 4 10 55 5 24
2014 Security 25 38 6 13 6 6 5 71 21 16
2014 Science and technology 34 37 17 2 2 3 3 77 5 47
2014 Administration and operations 26 36 11 4 2 19 2 78 8 47
2014 Human resources 47 9 6 3 0 2 33 87 4 36
2014 Financial management 31 14 9 0 9 28 7 71 15 22
2014 Information management 50 33 17 0 0 0 0 83 0 12
2014 Information technology 39 20 10 0 0 22 9 86 0 41
2014 None of the above 48 31 11 0 0 4 7 88 0 27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 24 32 16 5 4 8 11 70 11 278
2017 Compliance, inspection and enforcement 16 37 15 8 9 8 6 62 21 85
2017 Communications or public affairs 7 22 21 7 7 24 13 45 22 28
2017 Security 13 20 13 7 20 20 7 45 36 15
2017 Science and technology 31 23 10 8 4 15 10 72 15 51
2017 Administration and operations 31 21 11 10 3 17 7 68 17 71
2017 Human resources 29 27 0 0 0 10 34 100 0 41
2017 Financial management 35 27 9 3 6 18 3 78 11 34
2017 Information management 35 36 6 6 0 12 6 86 7 17
2017 Information technology 31 24 16 5 5 11 7 67 13 55
2017 Policy 31 13 19 6 0 19 13 64 9 16
2017 Project management 27 21 9 3 6 33 0 73 14 33
2017 None of the above 17 31 14 0 3 17 17 74 5 29
2014 Federal regulators 22 27 12 7 4 18 9 68 15 260
2014 Compliance, inspection and enforcement 29 22 21 7 8 9 4 59 17 78
2014 Communications or public affairs 17 29 34 4 4 4 7 52 10 24
2014 Security 19 38 25 0 6 6 5 64 7 16
2014 Science and technology 28 30 18 13 0 8 3 65 15 47
2014 Administration and operations 21 36 9 2 2 26 4 81 6 47
2014 Human resources 36 20 6 8 0 0 30 80 12 36
2014 Financial management 23 13 14 9 9 24 7 52 27 22
2014 Information management 42 25 8 17 0 8 0 73 18 12
2014 Information technology 34 15 20 0 2 22 6 69 3 41
2014 None of the above 29 27 22 0 4 8 11 68 5 27
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Federal regulators 7 93 276
2017 Compliance, inspection and enforcement 11 89 84
2017 Science and technology 13 87 52
2017 Administration and operations 7 93 71
2017 Human resources 0 100 41
2017 Information management 0 100 17
2017 Project management 15 85 33
2014 Federal regulators 7 93 258
2014 Compliance, inspection and enforcement 6 94 78
2014 Information management 0 100 12
2014 Information technology 0 100 40

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 47 19
2014 Federal regulators 56 16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 90 19
2014 Federal regulators 76 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 19
2014 Federal regulators 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 19

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 19

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 26 19

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 19
2014 Federal regulators 0 17

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 37 19
2014 Federal regulators 48 17

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 47 19
2014 Federal regulators 40 17

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 19
2014 Federal regulators 0 17

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 19

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 19
2014 Federal regulators 0 17

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 26 19

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 19

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 58 19
2014 Federal regulators 34 17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 18
2014 Federal regulators 0 16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 18
2014 Federal regulators 0 16

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 18
2014 Federal regulators 0 16

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 33 18
2014 Federal regulators 57 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 61 18
2014 Federal regulators 68 16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 18
2014 Federal regulators 0 16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 78 18
2014 Federal regulators 75 16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Federal regulators 100 0 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 21 13 17 2 2 38 6 61 8 277
2017 Compliance, inspection and enforcement 19 18 14 8 0 31 10 62 14 84
2017 Communications or public affairs 7 10 21 3 0 44 15 41 8 28
2017 Security 27 20 0 0 7 40 7 88 13 15
2017 Science and technology 21 13 11 8 6 38 4 58 23 52
2017 Administration and operations 23 23 14 0 3 32 6 73 5 71
2017 Human resources 39 7 2 0 0 46 5 95 0 41
2017 Financial management 15 6 12 3 6 56 3 50 21 34
2017 Information management 18 12 18 0 0 36 18 63 0 17
2017 Information technology 24 11 20 2 4 33 7 58 9 55
2017 Policy 25 13 19 0 0 31 13 67 0 16
2017 Project management 12 18 15 3 3 39 9 59 12 33
2017 None of the above 10 21 7 3 0 41 17 75 8 29
2014 Federal regulators 20 15 17 4 3 35 6 60 11 260
2014 Compliance, inspection and enforcement 23 15 19 3 1 26 13 62 6 78
2014 Communications or public affairs 11 13 34 4 0 25 13 38 7 24
2014 Security 25 13 13 13 0 25 11 60 20 16
2014 Science and technology 29 17 20 2 2 21 9 65 6 47
2014 Administration and operations 12 21 22 2 2 38 2 56 7 47
2014 Human resources 44 9 6 0 3 25 14 86 5 36
2014 Financial management 13 18 9 0 5 45 9 69 10 22
2014 Information management 0 17 42 0 0 25 17 29 0 12
2014 Information technology 27 7 10 2 0 35 18 73 5 41
2014 None of the above 14 18 22 4 4 30 8 52 12 27

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 36 30 16 3 2 13 0 76 5 276
2017 Compliance, inspection and enforcement 30 39 13 5 1 8 4 78 7 83
2017 Communications or public affairs 31 21 17 3 0 24 3 72 5 28
2017 Security 29 36 7 0 7 14 7 82 9 14
2017 Science and technology 37 29 13 2 4 15 0 78 7 52
2017 Administration and operations 39 34 13 3 1 10 0 81 5 71
2017 Human resources 61 15 7 0 0 15 2 91 0 41
2017 Financial management 44 21 3 0 6 26 0 88 8 34
2017 Information management 23 18 29 7 0 17 6 53 9 17
2017 Information technology 40 31 18 2 0 7 2 78 2 55
2017 Policy 56 19 6 0 0 13 6 92 0 16
2017 Project management 24 27 18 3 3 24 0 68 8 33
2017 None of the above 21 41 7 0 0 21 10 90 0 29
2014 Federal regulators 39 29 14 4 2 12 1 78 6 260
2014 Compliance, inspection and enforcement 33 35 11 1 3 14 3 82 5 78
2014 Communications or public affairs 15 30 43 0 0 8 4 51 0 24
2014 Security 49 25 6 6 0 13 0 85 7 16
2014 Science and technology 38 28 16 2 2 15 0 77 5 47
2014 Administration and operations 30 41 13 0 2 11 2 82 3 46
2014 Human resources 65 17 12 0 3 0 3 85 3 36
2014 Financial management 18 26 9 0 5 37 5 76 8 22
2014 Information management 33 25 33 0 0 0 8 64 0 12
2014 Information technology 46 21 12 2 0 15 2 82 3 41
2014 None of the above 26 37 18 11 0 8 0 69 12 27
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 48 29 13 4 4 0 3 79 8 276
2017 Compliance, inspection and enforcement 32 33 21 10 1 0 2 67 11 84
2017 Communications or public affairs 34 31 17 3 7 0 8 71 11 28
2017 Security 20 40 27 7 0 0 7 64 7 15
2017 Science and technology 40 22 14 6 6 2 10 70 14 49
2017 Administration and operations 46 27 13 6 4 3 1 76 10 70
2017 Human resources 49 15 22 12 0 2 0 65 13 41
2017 Financial management 30 39 21 6 0 0 3 72 6 33
2017 Information management 52 6 29 6 0 0 7 62 6 17
2017 Information technology 36 25 20 11 5 0 2 63 17 55
2017 Policy 50 38 13 0 0 0 0 87 0 16
2017 Project management 39 33 15 9 3 0 0 73 12 33
2017 None of the above 38 28 14 3 3 0 14 76 8 29

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 14 26 29 17 13 0 1 41 30 277
2017 Compliance, inspection and enforcement 19 24 27 14 14 1 1 43 29 85
2017 Communications or public affairs 10 34 22 20 14 0 0 44 34 28
2017 Security 13 33 13 20 13 0 7 50 36 15
2017 Science and technology 16 28 27 12 14 2 2 45 26 50
2017 Administration and operations 21 37 28 8 4 1 0 59 13 71
2017 Human resources 15 22 32 15 15 2 0 37 30 41
2017 Financial management 21 56 9 9 6 0 0 77 15 34
2017 Information management 6 53 18 11 12 0 0 59 23 17
2017 Information technology 15 38 36 2 9 0 0 53 11 55
2017 Policy 44 25 19 6 6 0 0 69 13 16
2017 Project management 21 36 21 9 12 0 0 58 21 33
2017 None of the above 28 24 24 10 7 0 7 56 19 29

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 24 36 20 13 5 0 1 61 19 277
2017 Compliance, inspection and enforcement 19 38 26 7 6 1 2 59 14 84
2017 Communications or public affairs 17 30 29 14 10 0 0 47 24 28
2017 Security 27 33 7 13 7 0 13 69 23 15
2017 Science and technology 21 40 18 14 2 2 4 65 17 50
2017 Administration and operations 29 40 20 6 3 1 1 71 9 70
2017 Human resources 15 51 17 12 2 2 0 67 15 41
2017 Financial management 47 32 9 12 0 0 0 80 12 34
2017 Information management 23 36 17 18 0 0 6 63 19 17
2017 Information technology 20 43 28 7 2 0 0 63 9 54
2017 Policy 50 25 12 6 6 0 0 75 13 16
2017 Project management 33 39 15 9 3 0 0 73 12 33
2017 None of the above 28 31 31 3 0 0 7 63 4 29

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 21 26 20 17 15 1 1 48 32 277
2017 Compliance, inspection and enforcement 24 21 19 18 13 2 2 48 32 84
2017 Communications or public affairs 17 13 36 17 17 0 0 30 34 28
2017 Security 7 27 33 13 7 0 13 38 23 15
2017 Science and technology 11 27 29 17 6 4 6 43 25 51
2017 Administration and operations 30 30 20 10 7 4 0 62 18 71
2017 Human resources 17 24 24 10 20 2 2 43 31 41
2017 Financial management 36 33 18 12 0 0 0 70 12 33
2017 Information management 12 35 12 6 29 0 7 50 37 17
2017 Information technology 15 37 28 6 13 2 0 53 19 54
2017 Policy 37 25 25 6 0 6 0 67 7 16
2017 Project management 24 42 18 9 6 0 0 67 15 33
2017 None of the above 31 24 28 3 7 0 7 59 11 29

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 38 32 14 9 4 0 3 72 13 276
2017 Compliance, inspection and enforcement 35 37 14 6 4 1 2 75 10 83
2017 Communications or public affairs 53 17 17 7 7 0 0 70 13 28
2017 Security 53 27 0 13 0 0 7 86 14 15
2017 Science and technology 34 20 24 4 2 6 10 64 7 49
2017 Administration and operations 52 27 11 4 0 3 3 84 4 71
2017 Human resources 27 27 22 7 7 2 7 59 16 41
2017 Financial management 56 23 9 3 3 3 3 84 6 34
2017 Information management 47 29 6 0 0 0 18 93 0 17
2017 Information technology 46 35 11 4 4 0 2 82 7 55
2017 Policy 75 6 19 0 0 0 0 81 0 16
2017 Project management 52 33 9 3 3 0 0 85 6 33
2017 None of the above 38 21 21 3 3 0 14 68 8 29

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 28 36 21 10 5 0 0 64 15 275
2017 Compliance, inspection and enforcement 33 32 19 9 6 0 1 65 15 85
2017 Communications or public affairs 25 24 31 21 0 0 0 48 21 28
2017 Security 27 33 7 13 13 0 7 64 29 15
2017 Science and technology 24 29 27 14 4 0 2 54 18 50
2017 Administration and operations 38 34 11 8 6 3 0 74 15 71
2017 Human resources 24 41 20 10 2 2 0 67 13 41
2017 Financial management 41 37 9 6 6 0 0 78 13 32
2017 Information management 29 36 29 6 0 0 0 65 6 17
2017 Information technology 33 31 22 4 9 0 2 65 13 55
2017 Policy 37 38 25 0 0 0 0 75 0 16
2017 Project management 47 25 25 3 0 0 0 72 3 32
2017 None of the above 34 31 24 0 3 0 7 70 4 29

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 27 39 19 11 4 1 0 66 15 274
2017 Compliance, inspection and enforcement 18 47 12 13 7 1 2 67 21 85
2017 Communications or public affairs 28 44 20 5 3 0 0 72 8 28
2017 Security 20 13 20 33 0 0 13 38 38 15
2017 Science and technology 19 35 25 4 8 6 4 60 13 51
2017 Administration and operations 39 23 21 4 7 4 1 66 12 71
2017 Human resources 44 29 20 2 2 2 0 75 5 41
2017 Financial management 44 41 16 0 0 0 0 84 0 32
2017 Information management 23 47 23 6 0 0 0 71 6 17
2017 Information technology 22 24 29 15 11 0 0 46 26 55
2017 Policy 38 37 19 6 0 0 0 75 6 16
2017 Project management 31 31 22 13 3 0 0 63 16 32
2017 None of the above 21 34 31 0 3 0 10 62 4 29

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 23 37 24 11 5 0 0 60 16 275
2017 Compliance, inspection and enforcement 17 35 27 14 6 1 0 52 20 84
2017 Communications or public affairs 17 51 15 10 7 0 0 68 17 28
2017 Security 20 27 20 13 7 0 13 54 23 15
2017 Science and technology 24 34 21 6 9 2 4 62 16 52
2017 Administration and operations 37 25 24 6 7 1 0 63 13 71
2017 Human resources 32 30 25 10 3 0 0 62 12 40
2017 Financial management 44 41 9 6 0 0 0 84 6 32
2017 Information management 18 48 23 11 0 0 0 65 11 17
2017 Information technology 15 22 44 13 7 0 0 36 20 55
2017 Policy 38 43 13 6 0 0 0 81 6 16
2017 Project management 25 44 28 3 0 0 0 69 3 32
2017 None of the above 14 55 17 0 3 0 10 77 4 29

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 23 37 22 10 7 0 1 61 17 273
2017 Compliance, inspection and enforcement 25 35 17 14 9 0 0 60 24 85
2017 Communications or public affairs 24 49 20 3 3 0 0 73 7 28
2017 Security 27 27 13 7 13 0 13 62 23 15
2017 Science and technology 31 31 15 8 12 2 2 64 20 51
2017 Administration and operations 44 20 21 7 6 3 0 65 13 71
2017 Human resources 37 39 15 5 2 2 0 77 8 41
2017 Financial management 37 37 16 6 3 0 0 75 9 32
2017 Information management 18 48 23 12 0 0 0 65 12 17
2017 Information technology 24 26 27 11 13 0 0 49 24 55
2017 Policy 25 50 19 6 0 0 0 75 6 16
2017 Project management 19 41 25 13 3 0 0 59 16 32
2017 None of the above 14 48 24 0 3 0 10 69 4 29

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 29 35 23 10 2 0 1 65 12 275
2017 Compliance, inspection and enforcement 26 36 21 9 5 0 2 64 14 85
2017 Communications or public affairs 34 49 10 7 0 0 0 83 7 28
2017 Security 20 47 0 7 13 0 13 77 23 15
2017 Science and technology 33 34 20 4 2 4 4 72 6 50
2017 Administration and operations 41 30 13 10 3 4 0 74 13 71
2017 Human resources 29 29 24 10 5 2 0 60 15 41
2017 Financial management 31 44 19 6 0 0 0 75 6 32
2017 Information management 25 31 32 12 0 0 0 56 12 16
2017 Information technology 36 36 15 7 4 2 0 74 11 55
2017 Policy 56 19 13 12 0 0 0 75 12 16
2017 Project management 31 34 19 9 6 0 0 66 16 32
2017 None of the above 28 41 17 3 0 0 10 77 4 29

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 65 22 8 3 2 0 1 87 4 276
2017 Compliance, inspection and enforcement 56 25 10 7 2 0 0 81 10 84
2017 Communications or public affairs 79 7 11 0 3 0 0 85 3 28
2017 Security 57 14 7 7 0 0 14 83 8 14
2017 Science and technology 52 30 12 0 2 0 4 85 2 49
2017 Administration and operations 61 23 8 3 1 4 0 87 4 71
2017 Human resources 63 27 2 5 0 0 2 92 5 41
2017 Financial management 56 24 9 6 6 0 0 79 12 34
2017 Information management 58 23 6 0 0 0 13 93 0 17
2017 Information technology 46 24 18 4 5 0 4 72 9 55
2017 Policy 87 6 0 0 0 0 6 100 0 16
2017 Project management 55 27 9 3 3 0 3 84 6 33
2017 None of the above 52 21 17 3 0 0 7 78 4 29

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 69 15 9 2 3 0 2 85 5 277
2017 Compliance, inspection and enforcement 70 19 2 6 1 0 1 90 7 84
2017 Communications or public affairs 90 7 3 0 0 0 0 97 0 28
2017 Security 67 13 7 0 0 0 13 92 0 15
2017 Science and technology 67 8 12 4 4 0 6 80 8 51
2017 Administration and operations 76 11 3 3 1 1 4 92 5 70
2017 Human resources 83 5 0 0 0 0 12 100 0 41
2017 Financial management 70 15 6 3 6 0 0 85 9 34
2017 Information management 70 6 12 6 0 0 7 81 6 17
2017 Information technology 73 15 7 0 4 0 2 89 4 55
2017 Policy 69 19 0 6 0 0 6 93 7 16
2017 Project management 67 18 6 0 6 3 0 88 6 33
2017 None of the above 62 10 3 0 10 0 14 84 12 29

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 48 36 9 4 3 0 1 84 7 275
2017 Compliance, inspection and enforcement 49 33 12 4 2 0 0 82 6 84
2017 Communications or public affairs 56 34 10 0 0 0 0 90 0 28
2017 Security 40 33 7 7 0 0 13 85 8 15
2017 Science and technology 48 31 17 2 0 0 2 80 2 51
2017 Administration and operations 56 26 3 7 4 1 3 85 12 70
2017 Human resources 71 20 5 0 0 0 5 95 0 41
2017 Financial management 56 29 6 3 6 0 0 85 9 34
2017 Information management 47 23 6 18 0 0 7 75 19 17
2017 Information technology 38 42 13 4 2 0 2 82 6 55
2017 Policy 63 25 0 6 0 0 6 93 7 16
2017 Project management 48 33 15 0 3 0 0 82 3 33
2017 None of the above 41 31 14 0 0 0 14 84 0 29

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 54 23 11 5 6 0 1 77 11 277
2017 Compliance, inspection and enforcement 55 24 10 7 5 0 0 79 12 84
2017 Communications or public affairs 48 32 11 7 3 0 0 79 10 27
2017 Security 40 27 0 13 7 0 13 77 23 15
2017 Science and technology 52 25 12 6 2 0 4 80 8 51
2017 Administration and operations 69 13 6 4 6 1 1 84 10 71
2017 Human resources 68 12 15 0 0 0 5 84 0 40
2017 Financial management 76 9 12 3 0 0 0 85 3 34
2017 Information management 64 12 11 6 0 0 7 81 6 17
2017 Information technology 54 20 13 0 11 0 2 76 11 55
2017 Policy 69 6 6 6 6 0 6 80 13 16
2017 Project management 52 33 6 9 0 0 0 85 9 33
2017 None of the above 55 17 14 0 3 0 10 81 4 29

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 48 15 6 1 1 0 30 89 3 276
2017 Compliance, inspection and enforcement 55 8 4 1 0 0 32 93 2 84
2017 Communications or public affairs 60 17 3 0 0 0 20 96 0 28
2017 Security 53 20 7 7 0 0 13 85 8 15
2017 Science and technology 61 4 4 2 0 0 29 92 3 51
2017 Administration and operations 60 10 1 1 0 3 24 96 2 70
2017 Human resources 71 7 2 2 0 0 17 94 3 41
2017 Financial management 51 15 9 0 0 0 24 88 0 33
2017 Information management 58 0 6 0 0 0 36 91 0 17
2017 Information technology 46 20 13 0 2 0 20 82 2 55
2017 Policy 75 6 0 0 0 0 19 100 0 16
2017 Project management 67 15 3 3 0 0 12 93 3 33
2017 None of the above 57 11 4 0 0 0 29 95 0 28

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 59 22 9 2 1 0 8 88 3 274
2017 Compliance, inspection and enforcement 68 21 6 0 2 0 2 91 2 84
2017 Communications or public affairs 73 17 0 0 0 0 10 100 0 28
2017 Security 40 27 13 7 7 0 7 71 14 15
2017 Science and technology 61 16 10 2 0 0 12 87 2 51
2017 Administration and operations 79 9 0 0 0 1 11 100 0 70
2017 Human resources 83 10 0 0 0 0 7 100 0 41
2017 Financial management 73 21 0 3 0 0 3 97 3 34
2017 Information management 68 6 12 0 0 0 13 86 0 16
2017 Information technology 64 18 7 4 0 0 7 88 4 55
2017 Policy 87 0 0 0 0 0 13 100 0 16
2017 Project management 76 9 6 0 3 0 6 90 3 33
2017 None of the above 62 10 14 0 0 3 10 84 0 29

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 76 13 6 2 1 0 3 91 3 274
2017 Compliance, inspection and enforcement 70 19 6 1 2 0 1 90 4 84
2017 Communications or public affairs 72 3 8 7 7 0 3 78 14 28
2017 Security 73 7 0 7 7 0 7 86 14 15
2017 Science and technology 71 8 8 0 6 0 8 86 6 52
2017 Administration and operations 66 11 13 1 4 1 3 81 6 70
2017 Human resources 68 10 10 7 0 0 5 82 8 41
2017 Financial management 70 21 6 3 0 0 0 91 3 34
2017 Information management 64 6 18 0 0 0 13 80 0 17
2017 Information technology 56 20 11 4 7 2 0 78 11 55
2017 Policy 63 6 0 13 6 0 13 78 22 16
2017 Project management 67 15 6 6 6 0 0 82 12 33
2017 None of the above 66 10 7 3 0 0 14 88 4 29

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 50 30 12 4 1 1 3 82 5 273
2017 Compliance, inspection and enforcement 49 28 14 1 2 1 3 81 4 85
2017 Communications or public affairs 37 39 17 0 3 0 3 79 4 28
2017 Security 47 40 0 0 7 0 7 93 7 15
2017 Science and technology 44 31 15 4 4 0 2 76 8 51
2017 Administration and operations 44 34 11 3 7 1 0 79 10 71
2017 Human resources 51 29 12 2 0 0 5 85 3 41
2017 Financial management 50 30 15 3 3 0 0 79 6 34
2017 Information management 41 30 23 0 6 0 0 71 6 17
2017 Information technology 57 31 6 0 6 0 0 89 6 54
2017 Policy 81 6 6 0 0 0 6 94 0 16
2017 Project management 52 24 15 3 6 0 0 76 9 33
2017 None of the above 52 28 7 0 0 0 14 92 0 29

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 9 35 38 11 6 0 0 44 17 278
2017 Compliance, inspection and enforcement 15 33 32 13 7 0 0 48 20 85
2017 Communications or public affairs 17 38 31 10 3 0 0 55 14 28
2017 Security 20 27 27 0 20 0 7 50 21 15
2017 Science and technology 8 38 36 11 7 0 0 46 19 52
2017 Administration and operations 25 27 41 1 6 0 0 52 7 71
2017 Human resources 12 24 41 12 7 0 2 37 20 41
2017 Financial management 18 35 41 6 0 0 0 53 6 34
2017 Information management 6 53 35 6 0 0 0 59 6 17
2017 Information technology 7 29 53 5 5 0 0 36 11 55
2017 Policy 6 44 37 6 0 6 0 53 7 16
2017 Project management 18 36 36 6 3 0 0 55 9 33
2017 None of the above 28 28 28 7 7 0 3 57 14 29

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 6 19 42 24 9 0 0 32 25 277
2017 Compliance, inspection and enforcement 3 20 46 19 12 0 0 31 23 85
2017 Communications or public affairs 14 17 38 21 10 0 0 31 30 28
2017 Security 27 0 27 33 7 0 7 43 29 15
2017 Science and technology 2 21 33 29 11 0 4 42 24 51
2017 Administration and operations 6 7 55 21 11 0 0 32 13 71
2017 Human resources 7 24 42 19 5 0 2 25 32 41
2017 Financial management 3 12 50 32 3 0 0 35 15 34
2017 Information management 0 12 47 18 24 0 0 42 12 17
2017 Information technology 7 15 42 26 11 0 0 36 22 55
2017 Policy 0 6 31 25 31 6 0 60 6 16
2017 Project management 6 21 42 24 3 0 3 28 28 33
2017 None of the above 7 4 39 25 18 4 4 46 12 28

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 40 43 10 3 1 3 0 85 4 277
2017 Compliance, inspection and enforcement 29 55 8 3 1 2 0 87 5 85
2017 Communications or public affairs 40 48 5 3 0 3 0 92 4 28
2017 Security 53 33 0 0 13 0 0 87 13 15
2017 Science and technology 28 49 11 4 0 8 0 84 4 52
2017 Administration and operations 56 35 4 3 0 1 0 93 3 71
2017 Human resources 73 24 0 0 0 2 0 100 0 41
2017 Financial management 85 15 0 0 0 0 0 100 0 34
2017 Information management 35 53 6 0 6 0 0 88 6 17
2017 Information technology 54 31 11 0 4 0 0 85 4 55
2017 Policy 44 44 0 0 6 6 0 93 7 16
2017 Project management 33 55 9 0 0 0 3 91 0 33
2017 None of the above 31 48 10 3 0 0 7 85 4 29

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 18 47 16 12 6 1 0 66 18 277
2017 Compliance, inspection and enforcement 15 47 13 12 8 5 0 65 21 85
2017 Communications or public affairs 31 35 7 20 3 3 0 68 24 28
2017 Security 27 40 0 13 13 0 7 71 29 15
2017 Science and technology 27 33 12 17 6 6 0 63 24 51
2017 Administration and operations 28 52 11 3 3 3 0 83 6 71
2017 Human resources 41 39 10 7 0 2 0 83 8 41
2017 Financial management 32 47 9 6 6 0 0 79 12 34
2017 Information management 42 35 0 18 6 0 0 77 23 17
2017 Information technology 27 45 20 2 5 0 0 73 7 55
2017 Policy 20 40 6 33 0 0 0 60 33 15
2017 Project management 18 42 21 15 0 3 0 63 16 33
2017 None of the above 17 52 10 7 0 7 7 80 8 29
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Federal regulators 10 90 276
2017 Compliance, inspection and enforcement 18 82 85
2017 Science and technology 14 86 50
2017 Administration and operations 13 87 70
2017 Information technology 16 84 55
2017 Project management 24 76 33
2014 Federal regulators 9 91 260
2014 Compliance, inspection and enforcement 9 91 78
2014 Communications or public affairs 21 79 24
2014 Science and technology 13 87 47
2014 Administration and operations 15 85 47
2014 Human resources 14 86 36

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Federal regulators 79 21 29
2017 Compliance, inspection and enforcement 87 13 15
2014 Federal regulators 82 18 23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 65 17 0 17 0 0 0 83 17 23
2017 Compliance, inspection and enforcement 38 31 15 15 0 0 0 69 15 13
2014 Federal regulators 63 21 5 5 5 0 0 84 11 19
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 50 29 9 4 2 5 1 53 47 277
2017 Compliance, inspection and enforcement 38 31 14 5 2 7 4 42 58 85
2017 Communications or public affairs 29 41 7 7 7 7 3 32 68 28
2017 Security 40 20 27 7 0 0 7 43 57 15
2017 Science and technology 63 19 6 6 0 6 0 67 33 51
2017 Administration and operations 62 21 11 1 0 3 1 65 35 71
2017 Human resources 68 17 7 2 2 0 2 70 30 41
2017 Financial management 56 24 12 6 3 0 0 56 44 34
2017 Information management 64 12 13 0 6 6 0 68 32 17
2017 Information technology 58 25 5 2 4 5 0 62 38 55
2017 Policy 50 31 6 0 0 0 13 57 43 16
2017 Project management 48 36 6 0 3 6 0 52 48 33
2017 None of the above 45 31 14 3 0 3 3 48 52 29

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 11 124
2017 Compliance, inspection and enforcement 12 43
2017 Communications or public affairs 35 17
2017 Science and technology 20 15
2017 Administration and operations 26 23
2017 Human resources 20 10
2017 Financial management 33 15
2017 Information technology 20 20
2017 Project management 13 15
2017 None of the above 7 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 7 124
2017 Compliance, inspection and enforcement 12 43
2017 Communications or public affairs 24 17
2017 Science and technology 13 15
2017 Administration and operations 9 23
2017 Human resources 20 10
2017 Financial management 13 15
2017 Information technology 10 20
2017 Project management 13 15
2017 None of the above 0 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 4 124
2017 Compliance, inspection and enforcement 5 43
2017 Communications or public affairs 12 17
2017 Science and technology 27 15
2017 Administration and operations 17 23
2017 Human resources 10 10
2017 Financial management 13 15
2017 Information technology 15 20
2017 Project management 7 15
2017 None of the above 14 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 44 124
2017 Compliance, inspection and enforcement 42 43
2017 Communications or public affairs 47 17
2017 Science and technology 40 15
2017 Administration and operations 22 23
2017 Human resources 30 10
2017 Financial management 27 15
2017 Information technology 25 20
2017 Project management 40 15
2017 None of the above 29 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 2 124
2017 Compliance, inspection and enforcement 7 43
2017 Communications or public affairs 6 17
2017 Science and technology 0 15
2017 Administration and operations 0 23
2017 Human resources 10 10
2017 Financial management 0 15
2017 Information technology 5 20
2017 Project management 7 15
2017 None of the above 0 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 44 124
2017 Compliance, inspection and enforcement 51 43
2017 Communications or public affairs 41 17
2017 Science and technology 40 15
2017 Administration and operations 48 23
2017 Human resources 50 10
2017 Financial management 60 15
2017 Information technology 50 20
2017 Project management 47 15
2017 None of the above 57 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Federal regulators 22 61 12 2 2 1 123
2017 Compliance, inspection and enforcement 9 74 9 2 2 2 43
2017 Communications or public affairs 6 83 0 0 0 11 18
2017 Science and technology 20 67 7 7 0 0 15
2017 Administration and operations 21 74 5 0 0 0 19
2017 Human resources 27 55 9 0 9 0 11
2017 Financial management 40 47 7 7 0 0 15
2017 Information technology 25 60 5 5 0 5 20
2017 Project management 20 60 7 0 7 7 15
2017 None of the above 14 57 14 7 0 7 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 37 31 11 7 3 2 8 76 12 125
2017 Compliance, inspection and enforcement 25 36 7 9 4 2 16 75 17 44
2017 Communications or public affairs 28 39 11 11 6 0 6 71 18 18
2017 Science and technology 50 19 13 13 0 0 6 73 13 16
2017 Administration and operations 42 29 0 4 4 8 13 89 11 24
2017 Human resources 50 25 0 17 0 0 8 82 18 12
2017 Financial management 40 13 20 7 0 7 13 67 8 15
2017 Information technology 55 15 5 5 0 0 20 87 6 20
2017 Project management 33 13 20 20 0 7 7 54 23 15
2017 None of the above 21 43 14 0 0 0 21 82 0 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 15 15 10 6 6 6 42 58 22 125
2017 Compliance, inspection and enforcement 16 20 11 5 7 2 39 62 19 44
2017 Communications or public affairs 0 11 11 6 17 6 50 25 50 18
2017 Science and technology 25 13 19 0 0 0 44 67 0 16
2017 Administration and operations 17 25 4 13 4 8 29 67 27 24
2017 Human resources 8 8 0 8 17 0 58 40 60 12
2017 Financial management 7 0 20 7 7 7 53 17 33 15
2017 Information technology 10 5 5 15 10 0 55 33 56 20
2017 Project management 13 20 33 7 0 0 27 45 9 15
2017 None of the above 7 36 21 0 0 7 29 67 0 14
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