2017 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 45 3 5 3 0 0 89 8 782
2017 Part-time 64 33 0 0 3 0 0 97 3 27
2014 Full-time 45 42 3 7 2 0 0 88 9 648
2014 Part-time 44 49 0 0 7 0 0 93 7 12
2011 Full-time 44 44 4 6 3 0 0 87 9 687
2011 Part-time 40 40 0 20 0 0 0 80 20 10
2008 Full-time 36 47 4 9 4 0 0 83 13 563
2008 Part-time 36 36 0 18 9 0 0 73 27 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 18 5 3 2 1 1 90 5 781
2017 Part-time 86 7 3 0 0 0 3 96 0 27
2014 Full-time 76 16 3 3 1 0 0 92 4 648
2014 Part-time 75 18 7 0 0 0 0 93 0 12
2011 Full-time 72 18 4 4 1 0 1 91 5 687
2011 Part-time 80 20 0 0 0 0 0 100 0 10
2008 Full-time 65 23 4 4 3 0 1 89 7 562
2008 Part-time 64 18 9 9 0 0 0 82 9 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 17 4 6 4 0 1 86 9 781
2017 Part-time 76 10 7 3 0 0 3 89 4 27
2014 Full-time 68 17 6 4 3 0 1 86 7 648
2014 Part-time 65 18 16 0 0 0 0 84 0 12
2011 Full-time 68 19 4 5 3 0 1 87 8 687
2011 Part-time 70 20 10 0 0 0 0 90 0 10
2008 Full-time 64 18 5 7 5 0 1 83 12 562
2008 Part-time 55 27 9 9 0 0 0 82 9 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 35 5 7 4 0 0 84 11 780
2017 Part-time 63 24 10 3 0 0 0 86 3 27
2014 Full-time 49 29 8 8 5 0 0 78 13 647
2014 Part-time 58 42 0 0 0 0 0 100 0 12
2011 Full-time 47 34 7 8 5 0 0 80 12 684
2011 Part-time 30 60 0 10 0 0 0 90 10 10

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 38 6 9 2 0 0 83 11 782
2017 Part-time 59 30 3 3 0 0 3 93 4 27
2014 Full-time 47 34 8 7 4 0 0 81 11 648
2014 Part-time 40 44 7 9 0 0 0 84 9 12
2011 Full-time 42 37 8 8 4 0 1 79 12 684
2011 Part-time 30 50 20 0 0 0 0 80 0 10
2008 Full-time 30 41 12 11 5 0 1 72 16 562
2008 Part-time 0 64 18 18 0 0 0 64 18 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 36 6 5 2 0 0 86 8 781
2017 Part-time 80 14 0 3 3 0 0 93 7 27
2014 Full-time 45 37 9 7 2 0 0 82 9 648
2014 Part-time 51 33 9 7 0 0 0 84 7 12
2011 Full-time 46 34 11 6 2 0 0 81 8 686
2011 Part-time 60 30 10 0 0 0 0 90 0 10
2008 Full-time 43 38 9 7 3 0 0 82 9 563
2008 Part-time 36 36 9 9 9 0 0 73 18 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 32 5 4 2 0 0 88 7 779
2017 Part-time 86 10 0 0 3 0 0 97 3 27
2014 Full-time 54 31 6 6 2 0 0 85 8 648
2014 Part-time 76 16 7 0 0 0 0 93 0 12
2011 Full-time 51 34 7 5 3 0 0 86 8 685
2011 Part-time 70 30 0 0 0 0 0 100 0 10
2008 Full-time 48 40 5 4 3 0 0 88 7 561
2008 Part-time 27 64 0 0 9 0 0 91 9 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 65 28 4 2 1 0 0 93 3 780
2017 Part-time 73 17 7 0 0 0 3 93 0 27
2014 Full-time 69 24 3 2 1 0 0 93 4 648
2014 Part-time 69 24 7 0 0 0 0 93 0 12

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 30 8 6 3 0 0 83 9 781
2017 Part-time 86 10 0 0 0 3 0 100 0 27
2014 Full-time 51 29 10 7 3 0 0 80 10 648
2014 Part-time 51 33 16 0 0 0 0 84 0 12
2011 Full-time 49 32 7 9 3 0 0 81 12 688
2011 Part-time 70 20 10 0 0 0 0 90 0 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 24 8 8 6 1 9 77 15 780
2017 Part-time 49 17 3 0 0 3 27 95 0 27
2014 Full-time 39 28 8 11 8 1 5 71 20 648
2014 Part-time 51 18 0 16 0 0 14 81 19 12
2011 Full-time 45 27 7 8 7 0 5 77 16 687
2011 Part-time 70 20 0 10 0 0 0 90 10 10
2008 Full-time 48 26 5 7 8 1 5 79 16 562
2008 Part-time 64 18 0 9 9 0 0 82 18 11

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 43 10 6 3 0 0 81 9 782
2017 Part-time 83 10 3 0 3 0 0 93 3 27
2014 Full-time 34 43 10 9 5 0 0 77 13 648
2014 Part-time 49 33 18 0 0 0 0 82 0 12
2011 Full-time 37 40 9 9 4 0 0 78 13 686
2011 Part-time 40 50 0 0 10 0 0 90 10 10
2008 Full-time 38 42 9 7 4 0 0 80 11 561
2008 Part-time 36 27 0 27 9 0 0 64 36 11

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 36 14 14 8 1 0 64 22 782
2017 Part-time 49 34 14 0 3 0 0 83 3 27
2014 Full-time 27 31 17 14 10 0 0 58 25 648
2014 Part-time 33 51 16 0 0 0 0 84 0 12
2011 Full-time 24 37 16 13 10 0 0 61 23 688
2011 Part-time 30 30 20 20 0 0 0 60 20 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 44 10 10 3 0 0 77 13 781
2017 Part-time 76 17 3 3 0 0 0 93 3 27

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 37 8 4 2 0 0 85 6 780
2017 Part-time 80 14 0 3 3 0 0 93 7 27
2014 Full-time 46 35 10 5 4 0 0 82 8 647
2014 Part-time 51 25 0 14 9 0 0 76 24 12
2011 Full-time 44 37 11 6 2 0 0 81 8 688
2011 Part-time 70 20 10 0 0 0 0 90 0 10
2008 Full-time 47 35 9 6 2 0 0 83 9 561
2008 Part-time 36 36 0 18 9 0 0 73 27 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 36 14 9 6 0 0 71 15 780
2017 Part-time 73 17 7 0 3 0 0 90 3 27

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 30 8 3 1 0 0 88 4 779
2017 Part-time 83 13 3 0 0 0 0 97 0 27
2014 Full-time 64 25 8 2 1 0 0 88 3 648
2014 Part-time 93 0 7 0 0 0 0 93 0 12
2011 Full-time 61 27 9 3 1 0 0 88 4 688
2011 Part-time 70 20 0 10 0 0 0 90 10 10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 40 10 9 4 0 0 77 13 778
2017 Part-time 51 42 7 0 0 0 0 93 0 27
2014 Full-time 26 45 10 11 8 0 0 71 19 648
2014 Part-time 27 47 18 7 0 0 0 75 7 12
2011 Full-time 31 38 12 12 6 0 0 70 18 685
2011 Part-time 50 30 0 0 10 0 10 89 11 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 34 15 8 4 0 0 72 12 779
2017 Part-time 47 36 7 0 3 3 3 89 4 27
2014 Full-time 34 33 15 12 7 0 0 67 18 648
2014 Part-time 25 58 9 7 0 0 0 84 7 12

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 37 12 8 3 0 0 77 11 779
2017 Part-time 67 26 0 0 0 3 3 100 0 27
2014 Full-time 36 38 11 9 5 1 0 75 15 646
2014 Part-time 33 44 7 9 7 0 0 76 16 12
2011 Full-time 37 38 11 9 3 1 0 77 12 685
2011 Part-time 60 30 10 0 0 0 0 90 0 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 36 10 6 2 0 0 82 7 776
2017 Part-time 83 14 0 0 3 0 0 97 3 27
2014 Full-time 45 37 10 6 3 0 0 82 8 647
2014 Part-time 58 35 7 0 0 0 0 93 0 12
2011 Full-time 47 37 8 6 2 0 0 84 8 688
2011 Part-time 60 30 0 10 0 0 0 90 10 10
2008 Full-time 47 39 7 4 3 0 0 86 6 561
2008 Part-time 36 45 0 18 0 0 0 82 18 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 40 16 7 3 0 0 74 10 781
2017 Part-time 53 27 13 0 0 0 7 86 0 27
2014 Full-time 31 41 20 5 3 0 0 72 8 648
2014 Part-time 58 33 9 0 0 0 0 91 0 12
2011 Full-time 26 41 19 8 6 0 0 67 14 688
2011 Part-time 30 50 20 0 0 0 0 80 0 10
2008 Full-time 19 38 23 13 6 0 0 57 19 563
2008 Part-time 27 27 36 9 0 0 0 55 9 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 19 38 23 9 1 3 34 27 772
2017 Part-time 3 17 17 42 10 3 7 59 23 27
2014 Full-time 8 23 39 21 7 1 2 29 31 648
2014 Part-time 7 44 25 7 16 0 0 24 51 12
2011 Full-time 11 26 35 18 7 0 3 26 38 683
2011 Part-time 10 40 20 10 10 0 10 22 56 10
2008 Full-time 13 33 32 14 7 0 1 21 47 563
2008 Part-time 0 36 36 27 0 0 0 27 36 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 4 11 23 33 22 3 4 59 16 769
2017 Part-time 0 3 0 59 27 3 7 96 4 27
2014 Full-time 3 10 23 37 23 2 3 62 13 646
2014 Part-time 0 9 37 29 18 7 0 51 10 12
2011 Full-time 5 12 23 32 21 2 5 57 18 685
2011 Part-time 10 30 30 10 10 0 10 22 44 10
2008 Full-time 9 20 31 22 15 1 2 38 30 562
2008 Part-time 0 36 27 9 18 0 9 30 40 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 21 33 20 10 1 3 31 34 774
2017 Part-time 10 3 37 19 24 3 3 46 15 27
2014 Full-time 15 26 32 17 7 1 2 25 42 647
2014 Part-time 25 27 16 16 0 7 7 19 62 12
2011 Full-time 19 25 27 15 9 1 3 25 47 684
2011 Part-time 20 30 20 20 0 0 10 22 56 10
2008 Full-time 19 26 26 18 8 1 2 27 46 563
2008 Part-time 9 18 27 18 18 0 9 40 30 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 13 35 31 15 1 2 47 17 768
2017 Part-time 0 7 7 54 25 4 4 85 8 26
2014 Full-time 7 14 34 31 13 1 1 45 21 644
2014 Part-time 0 7 46 16 31 0 0 47 7 12
2011 Full-time 8 16 31 28 13 1 3 43 25 682
2011 Part-time 0 20 30 30 10 0 10 44 22 10
2008 Full-time 9 17 33 29 10 1 2 40 27 561
2008 Part-time 0 18 45 18 18 0 0 36 18 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 18 28 25 14 1 3 40 31 771
2017 Part-time 3 14 17 32 20 7 7 61 20 27
2014 Full-time 12 18 29 26 11 1 3 39 32 646
2014 Part-time 0 33 18 25 9 14 0 40 38 12
2011 Full-time 10 21 28 24 12 1 4 38 33 685
2011 Part-time 0 10 30 40 10 0 10 56 11 10
2008 Full-time 14 22 28 22 12 1 2 35 36 561
2008 Part-time 9 27 27 18 18 0 0 36 36 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 5 13 26 29 19 3 5 52 19 773
2017 Part-time 0 17 20 14 29 14 7 53 21 27
2014 Full-time 3 5 22 37 26 2 5 68 9 648
2014 Part-time 0 0 9 60 24 7 0 90 0 12
2011 Full-time 3 7 22 35 24 2 7 65 11 682
2011 Part-time 0 0 0 50 40 0 10 100 0 10
2008 Full-time 8 15 27 28 16 2 4 46 25 562
2008 Part-time 0 9 45 27 18 0 0 45 9 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 18 34 21 11 2 3 34 30 776
2017 Part-time 0 10 28 14 30 7 11 53 13 26
2014 Full-time 11 21 34 21 9 1 3 31 34 648
2014 Part-time 16 18 35 7 16 7 0 25 37 12
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 16 6 5 3 0 2 85 9 781
2017 Part-time 70 10 3 7 0 0 10 89 8 27
2014 Full-time 70 14 6 6 4 0 1 85 9 646
2014 Part-time 75 16 9 0 0 0 0 91 0 12
2011 Full-time 64 15 8 5 5 0 3 81 11 686
2011 Part-time 90 0 10 0 0 0 0 90 0 10
2008 Full-time 59 16 7 5 8 1 4 78 14 562
2008 Part-time 82 0 9 0 0 0 9 90 0 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 35 15 10 8 5 3 66 18 782
2017 Part-time 34 26 10 7 0 7 17 78 9 27
2014 Full-time 28 30 16 12 10 3 2 60 23 647
2014 Part-time 14 51 18 9 7 0 0 65 16 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 31 8 10 6 1 0 75 16 782
2017 Part-time 66 20 0 0 3 0 10 96 4 27
2014 Full-time 39 29 11 12 8 0 0 68 21 647
2014 Part-time 31 53 9 0 7 0 0 84 7 12

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 37 14 8 5 1 0 73 13 781
2017 Part-time 69 17 3 0 3 0 7 93 4 27
2014 Full-time 31 39 13 12 4 1 0 71 16 647
2014 Part-time 22 55 7 7 9 0 0 76 16 12
2011 Full-time 33 39 11 10 5 1 0 73 15 685
2011 Part-time 50 20 10 20 0 0 0 70 20 10
2008 Full-time 37 34 10 10 6 3 0 73 17 561
2008 Part-time 27 45 18 9 0 0 0 73 9 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 28 14 10 6 9 1 67 18 777
2017 Part-time 47 13 7 0 0 26 7 90 0 27
2014 Full-time 33 29 13 11 7 7 1 67 19 647
2014 Part-time 29 46 18 7 0 0 0 75 7 12
2011 Full-time 37 27 13 8 6 9 1 70 15 685
2011 Part-time 30 40 10 10 0 10 0 78 11 10
2008 Full-time 39 25 13 7 6 9 1 71 15 559
2008 Part-time 18 27 27 0 9 18 0 56 11 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 21 18 17 13 14 2 43 36 777
2017 Part-time 30 20 7 7 3 26 7 75 15 27
2014 Full-time 13 20 18 20 18 11 1 37 42 647
2014 Part-time 7 16 25 27 24 0 0 24 51 12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 38 8 7 3 0 0 82 10 778
2017 Part-time 80 14 0 3 0 0 3 96 4 27
2014 Full-time 41 37 9 9 4 0 0 78 13 647
2014 Part-time 33 49 9 9 0 0 0 82 9 12
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 35 9 7 4 1 1 79 11 782
2017 Part-time 66 20 7 0 0 3 3 93 0 27
2014 Full-time 41 33 10 10 6 0 0 74 15 647
2014 Part-time 44 31 0 7 9 0 9 82 18 12
2011 Full-time 34 34 12 12 8 0 1 68 20 687
2011 Part-time 30 50 10 10 0 0 0 80 10 10
2008 Full-time 32 32 12 14 8 1 1 66 22 561
2008 Part-time 27 45 18 9 0 0 0 73 9 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 29 8 6 3 2 1 82 9 780
2017 Part-time 76 10 7 0 0 3 3 93 0 27
2014 Full-time 47 30 9 7 6 1 1 77 14 648
2014 Part-time 58 25 7 9 0 0 0 84 9 12
2011 Full-time 41 32 10 8 6 2 1 75 14 685
2011 Part-time 60 20 10 10 0 0 0 80 10 10
2008 Full-time 40 27 14 9 6 3 1 70 16 560
2008 Part-time 18 55 9 9 9 0 0 73 18 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 32 8 6 4 1 1 81 11 780
2017 Part-time 64 26 3 0 0 3 3 96 0 27
2014 Full-time 46 30 9 8 5 0 1 77 14 647
2014 Part-time 51 33 7 9 0 0 0 84 9 12
2011 Full-time 37 32 11 12 6 0 0 70 19 685
2011 Part-time 60 40 0 0 0 0 0 100 0 10
2008 Full-time 37 30 12 12 7 0 1 68 20 560
2008 Part-time 30 50 10 0 10 0 0 80 10 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 76 13 4 2 1 0 4 92 3 779
2017 Part-time 76 10 3 3 0 0 7 93 4 27
2014 Full-time 79 11 3 4 1 0 2 92 5 648
2014 Part-time 93 7 0 0 0 0 0 100 0 12
2011 Full-time 75 11 6 3 3 0 3 88 6 688
2011 Part-time 100 0 0 0 0 0 0 100 0 10
2008 Full-time 75 10 5 4 3 0 3 88 7 560
2008 Part-time 82 9 0 0 0 0 9 100 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 26 8 7 5 3 3 79 13 781
2017 Part-time 66 7 7 0 7 0 13 84 8 27
2014 Full-time 52 19 8 7 9 2 3 75 17 648
2014 Part-time 67 25 0 0 7 0 0 93 7 12
2011 Full-time 47 26 9 7 7 1 2 77 14 688
2011 Part-time 70 10 0 20 0 0 0 80 20 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 24 8 5 4 1 1 82 10 781
2017 Part-time 83 10 0 0 3 0 3 96 4 27

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 23 9 5 4 1 1 82 9 779
2017 Part-time 90 3 0 3 0 0 3 96 4 27

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 28 9 6 5 0 1 80 11 779
2017 Part-time 80 3 7 3 0 0 7 89 4 27
2014 Full-time 48 28 9 8 6 0 0 77 14 647
2014 Part-time 75 16 0 0 9 0 0 91 9 12
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 35 14 7 4 0 2 74 12 128
2014 Full-time 34 32 10 8 8 1 6 71 18 108

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 34 17 14 7 5 0 60 22 779
2017 Part-time 44 39 7 3 0 7 0 89 4 27
2014 Full-time 21 32 19 17 7 4 0 55 25 648
2014 Part-time 7 47 18 18 9 0 0 54 27 12
2011 Full-time 25 29 21 10 7 7 1 58 19 687
2011 Part-time 30 20 40 0 10 0 0 50 10 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 35 19 13 8 2 0 59 21 780
2017 Part-time 54 36 10 0 0 0 0 90 0 27
2014 Full-time 20 34 21 16 8 0 0 54 24 648
2014 Part-time 16 47 27 0 9 0 0 63 9 12
2011 Full-time 25 32 18 13 10 2 0 58 24 685
2011 Part-time 10 40 20 20 10 0 0 50 30 10
2008 Full-time 21 33 18 13 12 3 0 56 26 561
2008 Part-time 9 36 27 18 9 0 0 45 27 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 34 20 15 8 6 0 54 25 780
2017 Part-time 36 41 7 0 3 14 0 88 4 27
2014 Full-time 14 33 23 18 9 4 0 48 28 648
2014 Part-time 16 7 51 16 9 0 0 24 25 12
2011 Full-time 15 36 19 17 9 4 0 53 28 686
2011 Part-time 10 40 30 10 10 0 0 50 20 10
2008 Full-time 10 32 18 20 13 5 0 45 36 560
2008 Part-time 9 45 27 9 9 0 0 55 18 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 29 19 12 8 4 0 59 21 781
2017 Part-time 37 56 0 0 0 7 0 100 0 27
2014 Full-time 23 33 19 12 10 3 0 58 22 648
2014 Part-time 7 58 18 7 9 0 0 65 16 12
2011 Full-time 22 33 16 15 9 5 0 58 25 685
2011 Part-time 30 10 10 40 0 10 0 44 44 10
2008 Full-time 16 34 16 14 12 8 0 55 28 561
2008 Part-time 27 36 9 18 0 9 0 70 20 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 35 18 14 8 3 0 59 22 779
2017 Part-time 46 21 23 7 4 0 0 67 10 26
2014 Full-time 17 34 18 20 10 1 0 51 31 648
2014 Part-time 24 33 18 9 9 7 0 61 20 12
2011 Full-time 14 37 16 20 11 2 0 52 31 686
2011 Part-time 20 40 20 10 10 0 0 60 20 10
2008 Full-time 13 30 16 26 15 1 0 43 41 563
2008 Part-time 9 18 27 27 18 0 0 27 45 11
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 39 11 6 1 1 0 82 7 781
2017 Part-time 83 14 0 0 3 0 0 97 3 27
2014 Full-time 43 36 11 6 3 1 0 80 9 648
2014 Part-time 31 53 7 9 0 0 0 84 9 12
2011 Full-time 39 37 12 7 4 1 0 77 11 687
2011 Part-time 50 30 0 20 0 0 0 80 20 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 36 7 2 1 1 0 90 3 780
2017 Part-time 70 20 7 0 0 3 0 93 0 27
2014 Full-time 50 37 7 4 1 2 0 88 5 648
2014 Part-time 42 49 9 0 0 0 0 91 0 12
2011 Full-time 50 34 8 3 2 2 0 87 5 686
2011 Part-time 70 0 20 10 0 0 0 70 10 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 35 10 5 3 2 1 83 7 777
2017 Part-time 69 10 3 0 0 7 10 96 0 27
2014 Full-time 49 35 8 4 3 1 1 85 7 648
2014 Part-time 42 27 0 9 14 7 0 75 25 12
2011 Full-time 43 32 10 7 5 3 1 78 12 682
2008 Full-time 40 33 12 7 7 1 1 74 14 562
2008 Part-time 64 9 18 0 9 0 0 73 9 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 32 17 10 3 4 1 69 13 780
2017 Part-time 56 7 10 3 3 7 14 79 9 27
2014 Full-time 34 34 17 8 4 3 1 70 12 647
2014 Part-time 16 33 25 0 25 0 0 49 25 12
2011 Full-time 22 34 20 12 6 5 1 60 18 687
2011 Part-time 20 50 0 10 20 0 0 70 30 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 23 19 16 13 7 2 48 31 781
2017 Part-time 34 26 17 0 7 10 7 72 8 27
2014 Full-time 20 24 16 16 15 8 1 49 34 648
2014 Part-time 25 16 42 0 0 16 0 50 0 12
2011 Full-time 17 21 21 13 11 15 4 46 29 684
2011 Part-time 20 30 30 10 0 10 0 56 11 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 21 9 5 2 1 3 83 8 782
2017 Part-time 70 13 3 3 3 0 7 89 7 27
2014 Full-time 60 21 9 5 2 1 2 83 7 648
2014 Part-time 51 24 7 9 0 0 9 82 10 12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 20 5 3 1 2 2 92 3 781
2017 Part-time 83 3 0 3 0 3 7 96 4 27
2014 Full-time 70 18 6 2 1 2 1 91 3 647
2014 Part-time 67 16 16 0 0 0 0 84 0 12
2011 Full-time 68 18 6 3 1 1 3 90 4 684
2011 Part-time 90 0 10 0 0 0 0 90 0 10
2008 Full-time 65 21 7 3 2 1 1 87 5 562
2008 Part-time 64 27 0 0 0 9 0 100 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 33 11 8 5 1 0 75 14 780
2017 Part-time 59 17 7 0 0 7 10 92 0 27
2014 Full-time 35 32 11 11 9 1 0 69 20 648
2014 Part-time 44 33 16 7 0 0 0 76 7 12
2011 Full-time 34 33 12 10 9 1 0 69 19 685
2011 Part-time 60 10 10 0 10 10 0 78 11 10
2008 Full-time 27 36 16 12 9 1 0 63 21 559
2008 Part-time 27 55 0 9 9 0 0 82 18 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 26 16 17 17 2 2 49 35 780
2017 Part-time 20 36 3 3 7 7 24 80 15 27
2014 Full-time 18 22 17 18 21 2 3 42 40 648
2014 Part-time 24 35 0 9 16 9 7 70 30 12
2011 Full-time 15 25 16 19 20 2 4 42 41 683
2011 Part-time 10 30 10 10 20 0 20 50 38 10
2008 Full-time 15 34 14 15 20 2 2 50 36 563
2008 Part-time 18 9 27 9 36 0 0 27 45 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 39 19 9 4 3 0 67 14 778
2017 Part-time 41 39 13 0 3 0 3 83 4 27

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 32 13 3 2 4 0 82 5 779
2017 Part-time 59 24 7 3 0 3 3 89 4 27
2014 Full-time 50 31 11 3 2 3 0 84 5 647
2014 Part-time 49 51 0 0 0 0 0 100 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 39 10 4 2 2 0 83 6 778
2017 Part-time 59 30 3 0 3 3 0 93 4 27
2014 Full-time 46 33 10 7 3 1 0 80 10 648
2014 Part-time 51 25 9 7 0 7 0 82 8 12
2011 Full-time 40 35 13 6 3 2 1 77 9 685
2011 Part-time 50 40 10 0 0 0 0 90 0 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 34 9 5 2 0 0 84 7 782
2017 Part-time 80 17 0 0 3 0 0 97 3 27
2014 Full-time 52 33 8 5 2 0 0 85 7 648
2014 Part-time 49 42 0 9 0 0 0 91 9 12
2011 Full-time 47 35 9 5 3 0 0 83 8 685
2011 Part-time 70 10 10 0 10 0 0 80 10 10
2008 Full-time 40 37 13 7 3 0 0 77 10 563
2008 Part-time 9 55 27 9 0 0 0 64 9 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 31 15 5 3 0 0 77 8 778
2017 Part-time 83 14 0 0 3 0 0 97 3 27
2014 Full-time 39 37 14 7 4 0 0 76 11 648
2014 Part-time 31 35 35 0 0 0 0 65 0 12
2011 Full-time 39 33 17 7 3 1 0 73 10 685

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 36 12 7 3 0 0 78 10 780
2017 Part-time 80 17 0 0 3 0 0 97 3 27
2014 Full-time 40 35 13 9 3 0 0 75 12 647
2014 Part-time 33 49 9 9 0 0 0 82 9 12
2011 Full-time 39 36 13 9 4 0 0 75 12 686
2011 Part-time 60 10 10 10 10 0 0 70 20 10
2008 Full-time 37 38 11 9 5 0 0 75 14 561
2008 Part-time 10 60 20 0 10 0 0 70 10 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 27 16 11 6 4 1 66 18 780
2017 Part-time 63 17 3 0 3 3 10 92 4 27
2014 Full-time 36 28 16 12 6 3 1 66 18 648
2014 Part-time 33 37 16 7 0 7 0 75 8 12
2011 Full-time 34 29 15 12 7 3 0 64 20 686
2011 Part-time 40 30 0 0 20 10 0 78 22 10
2008 Full-time 35 27 18 9 7 4 1 65 17 563
2008 Part-time 9 36 0 27 9 18 0 56 44 11
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 26 39 35 781
2017 Part-time 30 32 37 27
2014 Full-time 22 41 37 648
2014 Part-time 42 9 49 12
2011 Full-time 23 44 33 687
2011 Part-time 20 50 30 10

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 19 25 29 8 15 5 202
2014 Full-time 19 27 33 14 9999 6 140
2011 Full-time 23 22 35 12 9999 8 157
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 16 84 779
2014 Full-time 19 81 647
2014 Part-time 0 100 12

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 50 126
2014 Full-time 51 120

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 71 126
2014 Full-time 64 120

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 126
2014 Full-time 0 120

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 126
2014 Full-time 43 120

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 126
2014 Full-time 35 120

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 126
2014 Full-time 45 120

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 126
2014 Full-time 42 120

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 126
2014 Full-time 32 120

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 55 126
2014 Full-time 57 120

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 126
2014 Full-time 35 120

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 126
2014 Full-time 6 120

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 126
2014 Full-time 12 120

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 126
2014 Full-time 42 120

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 36 126
2014 Full-time 27 120

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 126
2014 Full-time 10 120

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 53 126
2014 Full-time 63 120

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 126
2014 Full-time 25 120

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 126
2014 Full-time 10 120

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 126
2014 Full-time 27 120

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 126
2014 Full-time 21 120

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 126
2014 Full-time 8 120

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 126
2014 Full-time 15 120

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 126
2014 Full-time 5 120

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 126
2014 Full-time 17 120

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 121
2014 Full-time 12 110

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 121
2014 Full-time 12 110

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 121
2014 Full-time 8 110

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 121
2014 Full-time 6 110

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 121
2014 Full-time 17 110

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 121
2014 Full-time 6 110

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 121

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 121

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 121
2014 Full-time 8 110

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 121
2014 Full-time 28 110

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 121
2014 Full-time 8 110

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 121
2014 Full-time 42 110

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 59 121
2014 Full-time 59 110

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 121
2014 Full-time 9 110

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 94 6 126

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 16 19 9 7 26 7 49 23 780
2017 Part-time 20 13 7 0 0 39 20 83 0 27
2014 Full-time 18 17 18 9 8 23 7 50 25 647
2014 Part-time 24 0 16 0 0 42 18 59 0 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 31 17 7 3 9 1 69 12 780
2017 Part-time 46 27 3 0 0 14 10 96 0 27
2014 Full-time 34 32 14 8 5 7 0 71 14 648
2014 Part-time 24 16 44 0 0 7 9 48 0 12
2011 Full-time 34 33 15 7 4 8 0 73 11 685
2011 Part-time 50 40 10 0 0 0 0 90 0 10
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 43 11 7 2 2 11 77 10 782
2017 Part-time 17 17 7 0 0 10 49 83 0 27
2014 Full-time 27 46 10 4 1 2 10 83 5 648
2014 Part-time 7 27 9 27 7 7 14 44 44 12
2011 Full-time 23 45 9 4 3 2 15 81 9 687
2011 Part-time 20 30 20 10 0 0 20 63 13 10
2008 Full-time 21 39 8 5 2 1 24 81 9 563
2008 Part-time 9 36 0 9 0 0 45 83 17 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 21 21 11 7 21 9 45 25 780
2017 Part-time 10 10 14 3 0 27 36 54 9 27
2014 Full-time 13 27 19 10 5 17 8 55 19 648
2014 Part-time 7 9 27 9 7 16 24 27 27 12
2011 Full-time 10 25 22 9 5 19 10 49 21 687
2011 Part-time 10 30 20 20 0 10 10 50 25 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 28 11 3 1 10 12 80 6 782
2017 Part-time 30 17 7 0 0 14 32 87 0 27
2014 Full-time 35 27 12 3 2 10 10 78 7 648
2014 Part-time 16 37 25 0 0 7 14 67 0 12
2011 Full-time 32 27 11 4 2 10 14 77 8 687
2011 Part-time 60 20 10 0 0 0 10 89 0 10
2008 Full-time 27 28 9 2 1 10 23 82 4 563
2008 Part-time 9 55 0 0 0 0 36 100 0 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 28 14 6 5 13 11 68 14 781
2017 Part-time 34 14 3 0 3 14 32 87 6 27
2014 Full-time 25 26 15 6 4 15 9 67 13 648
2014 Part-time 7 37 25 0 0 16 14 63 0 12
2011 Full-time 27 27 15 4 2 13 13 73 8 685
2011 Part-time 40 30 10 0 0 10 10 87 0 10
2008 Full-time 26 24 14 5 2 8 20 71 10 562
2008 Part-time 0 0 0 20 0 30 50 0 100 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 8 92 777
2014 Full-time 6 94 643
2014 Part-time 0 100 12

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 61
2014 Full-time 46 39

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 89 61
2014 Full-time 81 39

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 61
2014 Full-time 0 39

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 61

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 61
2014 Full-time 17 40

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 61
2014 Full-time 30 40

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 61
2014 Full-time 13 40

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 38 61
2014 Full-time 38 40

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 36 61
2014 Full-time 34 40

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 61

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 61

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 61

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 61
2014 Full-time 0 40

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 61
2014 Full-time 22 40

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 61
2014 Full-time 33 39

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 61
2014 Full-time 18 39

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 61

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 61
2014 Full-time 21 39

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 61

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 51 61
2014 Full-time 46 39

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 58
2014 Full-time 20 35

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 58
2014 Full-time 0 35

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 58
2014 Full-time 0 35

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 58
2014 Full-time 0 35

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 58

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 58
2014 Full-time 35 35

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 58

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 53 58
2014 Full-time 55 35

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 76 58
2014 Full-time 69 35

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 58

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 97 3 61

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 14 16 3 2 38 7 61 10 780
2017 Part-time 30 14 7 0 0 39 10 87 0 27
2014 Full-time 21 15 18 3 2 33 9 61 9 648
2014 Part-time 14 9 35 0 0 42 0 40 0 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 29 14 3 2 14 2 77 6 778
2017 Part-time 65 10 7 0 0 11 7 92 0 26
2014 Full-time 37 30 14 3 2 13 2 78 5 647
2014 Part-time 24 25 37 7 0 7 0 53 8 12
2011 Full-time 40 34 11 3 2 9 0 82 5 686
2011 Part-time 80 10 0 10 0 0 0 90 10 10
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 29 16 6 3 1 4 74 9 774
2017 Part-time 41 36 10 7 0 0 7 82 7 27

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 30 27 14 11 1 1 47 25 779
2017 Part-time 27 37 26 0 3 0 7 69 4 27

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 37 21 12 4 1 1 63 16 776
2017 Part-time 40 36 10 0 3 0 10 85 4 27

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 26 22 13 12 2 2 51 26 777
2017 Part-time 17 47 26 0 3 0 7 69 4 27

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 28 14 6 3 1 4 75 10 774
2017 Part-time 59 17 3 0 3 0 17 92 4 27

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 34 21 9 5 1 1 65 14 774
2017 Part-time 57 26 3 3 0 3 7 92 4 27

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 36 21 9 5 1 1 64 14 774
2017 Part-time 44 24 22 0 0 0 10 75 0 27

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 36 24 10 5 1 1 60 15 774
2017 Part-time 59 17 14 0 3 0 7 82 4 27

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 35 21 9 7 1 1 62 16 773
2017 Part-time 49 34 7 0 3 0 7 89 4 27

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 35 19 9 3 1 1 68 12 773
2017 Part-time 59 27 7 0 0 0 7 93 0 27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 23 9 3 2 0 2 85 5 775
2017 Part-time 64 26 3 0 0 3 3 96 0 27

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 71 14 7 2 3 1 3 88 5 778
2017 Part-time 80 7 0 0 3 0 10 96 4 27

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 32 10 4 2 0 2 83 6 776
2017 Part-time 70 17 0 0 0 0 14 100 0 27

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 21 11 5 5 0 2 79 10 777
2017 Part-time 80 10 0 0 0 0 10 100 0 27

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 13 5 1 0 0 26 91 2 776
2017 Part-time 59 4 0 0 0 0 37 100 0 26

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 66 17 6 1 1 0 8 91 2 774
2017 Part-time 80 0 0 0 0 3 17 100 0 27

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 13 8 3 3 0 3 86 6 776
2017 Part-time 76 3 7 0 0 0 13 92 0 27

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 30 13 3 3 1 3 81 6 775
2017 Part-time 66 20 0 0 3 0 10 96 4 27

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 34 39 9 6 0 0 46 15 782
2017 Part-time 34 24 32 3 3 0 3 60 7 27

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 17 43 24 9 0 1 34 23 779
2017 Part-time 3 26 24 17 24 3 3 44 31 27

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 41 8 3 2 2 0 87 4 781
2017 Part-time 59 31 3 0 0 3 3 96 0 27

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 45 14 11 5 2 0 69 16 780
2017 Part-time 69 17 4 0 0 4 7 96 0 26
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 13 87 777
2014 Full-time 11 89 647

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 82 18 99
2014 Full-time 81 19 69

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 28 5 10 2 0 0 83 12 81
2014 Full-time 71 18 2 7 2 0 0 89 9 56
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 27 9 4 2 5 1 56 44 780
2017 Part-time 24 43 20 7 3 0 3 24 76 27

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 324
2017 Part-time 39 18

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 324
2017 Part-time 15 18

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 324
2017 Part-time 34 18

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 324
2017 Part-time 10 18

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 324
2017 Part-time 17 18

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 324
2017 Part-time 34 18

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 19 65 10 2 2 2 320
2017 Part-time 15 64 10 0 5 5 17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 28 10 9 3 3 11 75 13 330
2017 Part-time 67 14 5 0 0 0 14 95 0 19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 15 12 6 7 5 41 53 24 330
2017 Part-time 18 9 5 9 0 5 54 66 22 19
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