2017 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 113. What is your age group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	13	81	6	0	0	94	0	16
2017	Age - 35 - 39 years	43	46	0	11	0	89	11	37
2017	Age - 40 - 44 years	44	33	14	9	0	78	9	31
2017	Age - 45 - 49 years	44	43	0	6	7	87	13	30
2017	Age - 50 - 54 years	44	42	10	5	0	85	5	21
2017	Age - 55 - 59 years	27	62	0	10	0	90	10	18
2014	Age - 25 - 29 years	46	54	0	0	0	100	0	15
2014	Age - 30 - 34 years	30	47	17	6	0	77	6	30
2014	Age - 35 - 39 years	39	48	3	9	0	88	9	33
2014	Age - 40 - 44 years	29	54	7	11	0	82	11	28
2014	Age - 45 - 49 years	31	62	0	7	0	93	7	26
2014	Age - 50 - 54 years	43	33	5	14	5	76	19	21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	56	31	0	13	0	0	87	13	16
2017	Age - 35 - 39 years	86	14	0	0	0	0	100	0	37
2017	Age - 40 - 44 years	55	32	10	0	3	0	87	3	31
2017	Age - 45 - 49 years	52	27	7	14	0	0	80	14	30
2017	Age - 50 - 54 years	64	31	5	0	0	0	95	0	20
2017	Age - 55 - 59 years	67	17	6	10	0	0	84	10	18
2014	Age - 25 - 29 years	80	13	7	0	0	0	93	0	15
2014	Age - 30 - 34 years	67	27	0	0	7	0	93	7	30
2014	Age - 35 - 39 years	67	24	0	6	3	0	91	9	33
2014	Age - 40 - 44 years	61	39	0	0	0	0	100	0	28
2014	Age - 45 - 49 years	54	34	4	4	4	0	88	8	26
2014	Age - 50 - 54 years	62	14	10	0	10	5	80	10	21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	62	25	6	6	0	0	87	6	16
2017	Age - 35 - 39 years	62	30	5	0	3	0	92	3	37
2017	Age - 40 - 44 years	67	23	3	7	0	0	90	7	31
2017	Age - 45 - 49 years	60	24	7	6	3	0	84	10	30
2017	Age - 50 - 54 years	61	29	0	10	0	0	90	10	21
2017	Age - 55 - 59 years	77	17	0	6	0	0	94	6	18
2014	Age - 25 - 29 years	60	34	0	7	0	0	93	7	15
2014	Age - 30 - 34 years	57	23	3	7	7	3	83	14	30
2014	Age - 35 - 39 years	48	30	3	6	12	0	79	18	33
2014	Age - 40 - 44 years	39	39	18	4	0	0	79	4	28
2014	Age - 45 - 49 years	50	31	8	12	0	0	81	12	26
2014	Age - 50 - 54 years	52	24	14	5	5	0	76	10	21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	56	31	13	0	0	87	0	16
2017	Age - 35 - 39 years	59	33	3	3	3	92	5	37
2017	Age - 40 - 44 years	67	33	0	0	0	100	0	31
2017	Age - 45 - 49 years	56	30	3	3	7	86	10	30
2017	Age - 50 - 54 years	48	28	10	10	5	76	15	21
2017	Age - 55 - 59 years	52	42	0	6	0	94	6	17
2014	Age - 25 - 29 years	53	27	7	13	0	80	13	15
2014	Age - 30 - 34 years	73	13	13	0	0	87	0	30
2014	Age - 35 - 39 years	64	24	3	6	3	88	9	33
2014	Age - 40 - 44 years	43	39	4	11	4	82	14	28
2014	Age - 45 - 49 years	42	58	0	0	0	100	0	26
2014	Age - 50 - 54 years	43	33	5	14	5	76	19	21

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	19	63	6	13	0	0	81	13	16
2017	Age - 35 - 39 years	30	54	5	5	3	3	86	8	37
2017	Age - 40 - 44 years	44	43	4	3	7	0	86	10	31
2017	Age - 45 - 49 years	32	48	7	10	3	0	80	14	30
2017	Age - 50 - 54 years	52	14	15	5	10	5	69	15	21
2017	Age - 55 - 59 years	22	33	28	17	0	0	55	17	18
2014	Age - 25 - 29 years	26	40	27	0	0	7	71	0	15
2014	Age - 30 - 34 years	23	43	17	7	7	3	69	14	30
2014	Age - 35 - 39 years	27	30	18	15	9	0	58	24	33
2014	Age - 40 - 44 years	21	43	14	18	4	0	64	21	28
2014	Age - 45 - 49 years	19	54	8	19	0	0	73	19	26
2014	Age - 50 - 54 years	19	67	5	5	5	0	86	10	21

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	69	0	0	0	100	0	16
2017	Age - 35 - 39 years	59	30	5	3	3	89	5	37
2017	Age - 40 - 44 years	48	35	3	10	3	83	13	31
2017	Age - 45 - 49 years	39	37	24	0	0	76	0	30
2017	Age - 50 - 54 years	33	53	4	10	0	86	10	21
2017	Age - 55 - 59 years	38	45	6	6	6	83	11	18
2014	Age - 25 - 29 years	47	33	7	7	7	80	13	15
2014	Age - 30 - 34 years	30	43	17	3	7	73	10	30
2014	Age - 35 - 39 years	36	30	12	18	3	67	21	33
2014	Age - 40 - 44 years	32	36	25	4	4	68	7	28
2014	Age - 45 - 49 years	27	58	8	4	4	85	8	26
2014	Age - 50 - 54 years	62	29	0	5	5	90	10	21

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	44	44	13	0	0	87	0	16
2017	Age - 35 - 39 years	65	27	8	0	0	92	0	37
2017	Age - 40 - 44 years	55	32	3	7	3	87	10	31
2017	Age - 45 - 49 years	49	41	7	3	0	90	3	30
2017	Age - 50 - 54 years	43	38	5	15	0	81	15	21
2017	Age - 55 - 59 years	43	40	6	11	0	83	11	18
2014	Age - 25 - 29 years	54	40	0	0	7	93	7	15
2014	Age - 30 - 34 years	43	30	10	10	7	73	17	30
2014	Age - 35 - 39 years	52	18	9	15	6	70	21	33
2014	Age - 40 - 44 years	36	50	4	7	4	86	11	28
2014	Age - 45 - 49 years	42	42	8	4	4	85	8	26
2014	Age - 50 - 54 years	67	24	0	10	0	90	10	21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	44	56	0	0	0	0	0	100	0	16
2017	Age - 35 - 39 years	57	41	3	0	0	0	0	97	0	37
2017	Age - 40 - 44 years	67	33	0	0	0	0	0	100	0	31
2017	Age - 45 - 49 years	56	34	7	3	0	0	0	90	3	30
2017	Age - 50 - 54 years	43	48	0	5	5	0	0	90	10	21
2017	Age - 55 - 59 years	38	33	17	6	6	0	0	71	11	18
2014	Age - 25 - 29 years	66	27	0	0	0	7	0	100	0	15
2014	Age - 30 - 34 years	54	24	13	6	0	0	3	80	6	30
2014	Age - 35 - 39 years	61	21	12	6	0	0	0	82	6	33
2014	Age - 40 - 44 years	46	32	18	4	0	0	0	79	4	28
2014	Age - 45 - 49 years	54	42	4	0	0	0	0	96	0	26
2014	Age - 50 - 54 years	48	33	5	14	0	0	0	81	14	21

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	44	31	19	6	0	0	75	6	16
2017	Age - 35 - 39 years	65	19	8	5	3	0	84	8	37
2017	Age - 40 - 44 years	55	36	7	3	0	0	90	3	31
2017	Age - 45 - 49 years	42	37	7	7	7	0	80	14	30
2017	Age - 50 - 54 years	48	28	4	5	15	0	77	19	21
2017	Age - 55 - 59 years	33	39	10	11	6	0	72	17	18
2014	Age - 25 - 29 years	53	27	20	0	0	0	80	0	15
2014	Age - 30 - 34 years	53	23	13	7	3	0	76	10	30
2014	Age - 35 - 39 years	48	33	9	6	3	0	82	9	33
2014	Age - 40 - 44 years	39	36	7	11	7	0	75	18	28
2014	Age - 45 - 49 years	39	31	12	8	7	4	72	16	26
2014	Age - 50 - 54 years	43	33	10	14	0	0	76	14	21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	37	31	6	6	6	0	13	79	14	16
2017	Age - 35 - 39 years	38	24	5	14	5	3	11	72	22	37
2017	Age - 40 - 44 years	33	20	20	7	0	0	20	66	8	31
2017	Age - 45 - 49 years	37	24	13	7	10	0	10	67	19	30
2017	Age - 50 - 54 years	29	39	10	10	5	0	8	74	16	21
2017	Age - 55 - 59 years	16	34	0	17	6	0	27	69	31	18
2014	Age - 25 - 29 years	40	20	0	7	13	0	20	76	24	15
2014	Age - 30 - 34 years	20	17	7	13	20	3	20	48	44	30
2014	Age - 35 - 39 years	24	27	18	18	6	3	3	55	26	33
2014	Age - 40 - 44 years	29	18	18	18	7	0	11	52	28	28
2014	Age - 45 - 49 years	35	27	0	15	15	0	8	67	33	26
2014	Age - 50 - 54 years	10	24	10	14	10	5	29	50	36	21

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	62	13	0	0	87	0	16
2017	Age - 35 - 39 years	48	41	5	3	3	89	5	37
2017	Age - 40 - 44 years	42	45	7	0	7	87	7	31
2017	Age - 45 - 49 years	36	44	14	7	0	80	7	30
2017	Age - 50 - 54 years	28	44	9	15	5	72	19	21
2017	Age - 55 - 59 years	38	28	23	6	6	66	11	18
2014	Age - 25 - 29 years	34	46	20	0	0	80	0	15
2014	Age - 30 - 34 years	33	40	13	6	7	73	13	30
2014	Age - 35 - 39 years	36	33	6	18	6	70	24	33
2014	Age - 40 - 44 years	21	54	11	7	7	75	14	28
2014	Age - 45 - 49 years	27	50	8	12	4	77	15	26
2014	Age - 50 - 54 years	67	19	5	10	0	86	10	21

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	19	56	13	6	6	0	75	13	16
2017	Age - 35 - 39 years	48	35	5	5	5	0	84	11	37
2017	Age - 40 - 44 years	45	35	13	0	7	0	80	7	31
2017	Age - 45 - 49 years	32	37	10	17	3	0	69	20	30
2017	Age - 50 - 54 years	15	52	14	0	19	0	67	19	21
2017	Age - 55 - 59 years	28	10	11	39	11	0	38	50	18
2014	Age - 25 - 29 years	33	40	27	0	0	0	73	0	15
2014	Age - 30 - 34 years	37	30	17	10	7	0	67	17	30
2014	Age - 35 - 39 years	30	36	21	3	9	0	67	12	33
2014	Age - 40 - 44 years	25	36	21	7	11	0	61	18	28
2014	Age - 45 - 49 years	19	39	4	31	4	4	60	36	26
2014	Age - 50 - 54 years	38	43	10	10	0	0	81	10	21

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	56	19	0	0	81	0	16
2017	Age - 35 - 39 years	38	49	8	5	0	87	5	37
2017	Age - 40 - 44 years	38	48	3	4	7	86	10	31
2017	Age - 45 - 49 years	32	44	3	10	10	76	20	30
2017	Age - 50 - 54 years	39	47	0	5	10	85	15	21
2017	Age - 55 - 59 years	29	35	11	24	0	65	24	17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	50	44	6	0	0	0	94	0	16
2017	Age - 35 - 39 years	76	19	3	3	0	0	95	3	37
2017	Age - 40 - 44 years	54	39	0	0	7	0	93	7	31
2017	Age - 45 - 49 years	42	41	10	3	3	0	83	7	30
2017	Age - 50 - 54 years	43	43	0	10	5	0	85	15	21
2017	Age - 55 - 59 years	34	41	12	12	0	0	76	12	17
2014	Age - 25 - 29 years	66	27	7	0	0	0	93	0	15
2014	Age - 30 - 34 years	53	17	17	7	6	0	70	13	30
2014	Age - 35 - 39 years	42	39	9	6	3	0	82	9	33
2014	Age - 40 - 44 years	50	32	14	4	0	0	82	4	28
2014	Age - 45 - 49 years	42	46	0	12	0	0	88	12	26
2014	Age - 50 - 54 years	67	19	0	10	0	5	90	10	21

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	56	13	0	0	87	0	16
2017	Age - 35 - 39 years	54	32	3	8	3	86	11	37
2017	Age - 40 - 44 years	45	38	10	0	7	83	7	31
2017	Age - 45 - 49 years	29	34	17	14	7	63	20	30
2017	Age - 50 - 54 years	24	34	18	5	19	58	24	21
2017	Age - 55 - 59 years	28	22	11	33	6	50	39	18

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	50	37	13	0	87	0	16
2017	Age - 35 - 39 years	78	22	0	0	100	0	37
2017	Age - 40 - 44 years	62	29	9	0	91	0	31
2017	Age - 45 - 49 years	56	31	10	3	86	3	30
2017	Age - 50 - 54 years	43	38	15	5	81	5	21
2017	Age - 55 - 59 years	60	34	6	0	94	0	18
2014	Age - 25 - 29 years	53	47	0	0	100	0	15
2014	Age - 30 - 34 years	53	30	17	0	83	0	30
2014	Age - 35 - 39 years	58	30	12	0	88	0	33
2014	Age - 40 - 44 years	46	32	18	4	79	4	28
2014	Age - 45 - 49 years	50	42	8	0	92	0	26
2014	Age - 50 - 54 years	81	19	0	0	100	0	21

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	56	6	6	0	0	87	6	16
2017	Age - 35 - 39 years	43	30	22	3	0	3	75	3	37
2017	Age - 40 - 44 years	51	35	7	3	3	0	87	7	31
2017	Age - 45 - 49 years	22	51	17	7	3	0	73	10	30
2017	Age - 50 - 54 years	19	57	10	10	5	0	76	15	21
2017	Age - 55 - 59 years	27	33	29	6	6	0	60	11	18
2014	Age - 25 - 29 years	53	20	20	7	0	0	73	7	15
2014	Age - 30 - 34 years	33	33	3	17	10	3	69	28	30
2014	Age - 35 - 39 years	36	33	15	15	0	0	70	15	33
2014	Age - 40 - 44 years	25	46	18	7	4	0	71	11	28
2014	Age - 45 - 49 years	23	46	8	11	12	0	69	23	26
2014	Age - 50 - 54 years	33	43	0	19	5	0	76	24	21

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	37	56	6	0	0	0	94	0	16
2017	Age - 35 - 39 years	49	33	10	5	3	0	81	8	37
2017	Age - 40 - 44 years	42	41	10	3	3	0	83	7	31
2017	Age - 45 - 49 years	32	34	14	17	3	0	66	20	30
2017	Age - 50 - 54 years	38	34	19	0	10	0	72	10	21
2017	Age - 55 - 59 years	38	23	22	11	6	0	61	17	18
2014	Age - 25 - 29 years	60	20	20	0	0	0	80	0	15
2014	Age - 30 - 34 years	43	20	10	7	17	3	66	24	30
2014	Age - 35 - 39 years	42	33	9	15	0	0	76	15	33
2014	Age - 40 - 44 years	43	32	14	7	4	0	75	11	28
2014	Age - 45 - 49 years	31	46	12	8	4	0	77	12	26
2014	Age - 50 - 54 years	43	29	5	19	5	0	71	24	21

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	63	6	6	0	0	0	87	6	16
2017	Age - 35 - 39 years	38	48	8	0	3	0	3	89	3	37
2017	Age - 40 - 44 years	38	48	7	0	7	0	0	87	7	31
2017	Age - 45 - 49 years	32	34	7	20	3	3	0	68	24	30
2017	Age - 50 - 54 years	39	28	28	0	5	0	0	67	5	21
2017	Age - 55 - 59 years	28	45	17	5	6	0	0	72	10	18
2014	Age - 25 - 29 years	46	40	13	0	0	0	0	87	0	15
2014	Age - 30 - 34 years	40	33	10	7	10	0	0	73	17	30
2014	Age - 35 - 39 years	31	50	13	6	0	0	0	81	6	32
2014	Age - 40 - 44 years	46	36	11	7	0	0	0	82	7	28
2014	Age - 45 - 49 years	27	46	4	19	4	0	0	73	23	26
2014	Age - 50 - 54 years	43	38	10	5	5	0	0	81	10	21

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	44	56	0	0	0	100	0	16
2017	Age - 35 - 39 years	51	41	5	0	3	92	3	37
2017	Age - 40 - 44 years	52	38	3	3	3	90	7	31
2017	Age - 45 - 49 years	39	37	20	3	0	76	3	30
2017	Age - 50 - 54 years	39	33	19	5	5	72	10	21
2017	Age - 55 - 59 years	38	33	23	0	6	72	6	18
2014	Age - 25 - 29 years	40	40	20	0	0	80	0	15
2014	Age - 30 - 34 years	57	20	13	3	7	77	10	30
2014	Age - 35 - 39 years	45	24	21	3	6	70	9	33
2014	Age - 40 - 44 years	29	50	18	0	4	79	4	28
2014	Age - 45 - 49 years	35	46	8	8	4	81	12	26
2014	Age - 50 - 54 years	52	33	5	10	0	86	10	21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	38	50	12	0	0	0	88	0	16
2017	Age - 35 - 39 years	43	40	8	8	0	0	84	8	37
2017	Age - 40 - 44 years	50	22	19	9	0	0	72	9	31
2017	Age - 45 - 49 years	24	37	13	19	7	0	61	26	30
2017	Age - 50 - 54 years	52	34	5	9	0	0	86	9	21
2017	Age - 55 - 59 years	34	32	28	6	0	0	67	6	18
2014	Age - 25 - 29 years	40	27	27	0	7	0	66	7	15
2014	Age - 30 - 34 years	50	30	13	3	3	0	80	7	30
2014	Age - 35 - 39 years	27	39	24	9	0	0	67	9	33
2014	Age - 40 - 44 years	36	36	25	4	0	0	71	4	28
2014	Age - 45 - 49 years	23	50	19	7	0	0	73	7	26
2014	Age - 50 - 54 years	5	48	29	0	14	5	55	15	21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	19	44	25	13	0	0	38	19	16
2017	Age - 35 - 39 years	0	16	54	11	16	0	3	28	17	37
2017	Age - 40 - 44 years	3	9	36	35	13	0	3	49	13	31
2017	Age - 45 - 49 years	14	24	47	10	6	0	0	16	37	30
2017	Age - 50 - 54 years	9	15	39	23	10	0	5	35	25	21
2017	Age - 55 - 59 years	0	22	39	33	0	0	6	35	23	18
2014	Age - 25 - 29 years	7	34	40	20	0	0	0	20	40	15
2014	Age - 30 - 34 years	3	24	17	41	7	0	7	52	30	29
2014	Age - 35 - 39 years	3	24	39	21	9	3	0	31	28	33
2014	Age - 40 - 44 years	11	11	54	18	0	0	7	19	23	28
2014	Age - 45 - 49 years	4	24	48	20	4	0	0	24	28	25
2014	Age - 50 - 54 years	0	29	29	24	14	5	0	40	30	21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	25	31	31	13	0	0	44	25	16
2017	Age - 35 - 39 years	8	14	19	38	16	5	0	57	23	37
2017	Age - 40 - 44 years	7	3	29	29	25	3	3	58	11	31
2017	Age - 45 - 49 years	14	24	30	16	10	7	0	28	40	30
2017	Age - 50 - 54 years	15	9	23	39	0	5	10	45	27	21
2017	Age - 55 - 59 years	0	27	23	22	16	6	6	43	31	18
2014	Age - 25 - 29 years	7	20	34	33	0	0	7	35	29	15
2014	Age - 30 - 34 years	14	21	17	24	24	0	0	48	34	29
2014	Age - 35 - 39 years	9	15	15	30	30	0	0	61	24	33
2014	Age - 40 - 44 years	7	11	39	32	4	0	7	38	19	28
2014	Age - 45 - 49 years	8	16	40	24	4	4	4	31	26	25
2014	Age - 50 - 54 years	5	10	29	29	19	10	0	53	16	21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	19	13	50	19	0	0	0	19	31	16
2017	Age - 35 - 39 years	5	22	41	24	8	0	0	32	27	37
2017	Age - 40 - 44 years	6	26	42	13	7	7	0	21	34	31
2017	Age - 45 - 49 years	14	37	27	9	0	7	7	10	59	30
2017	Age - 50 - 54 years	10	28	24	19	9	5	5	31	42	21
2017	Age - 55 - 59 years	11	28	50	0	5	0	6	5	42	18
2014	Age - 25 - 29 years	13	40	20	20	0	0	7	21	57	15
2014	Age - 30 - 34 years	7	24	31	17	14	3	3	33	33	29
2014	Age - 35 - 39 years	9	21	39	21	9	0	0	30	30	33
2014	Age - 40 - 44 years	7	39	43	4	4	0	4	7	48	28
2014	Age - 45 - 49 years	20	16	24	24	8	4	4	35	39	25
2014	Age - 50 - 54 years	10	10	43	29	5	5	0	35	20	21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	6	13	25	44	13	0	0	56	19	16
2017	Age - 35 - 39 years	0	14	35	35	14	3	0	50	14	37
2017	Age - 40 - 44 years	0	12	43	25	19	0	0	45	12	31
2017	Age - 45 - 49 years	0	20	51	23	6	0	0	29	20	30
2017	Age - 50 - 54 years	10	10	19	53	9	0	0	62	19	21
2017	Age - 55 - 59 years	6	22	40	22	5	0	6	28	29	18
2014	Age - 25 - 29 years	7	20	20	40	13	0	0	53	27	15
2014	Age - 30 - 34 years	3	7	24	41	21	0	3	65	11	29
2014	Age - 35 - 39 years	3	12	27	45	12	0	0	58	15	33
2014	Age - 40 - 44 years	0	11	57	21	7	0	4	30	11	28
2014	Age - 45 - 49 years	4	12	48	28	8	0	0	36	16	25
2014	Age - 50 - 54 years	10	19	38	29	5	0	0	33	29	21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	19	31	19	6	0	0	25	44	16
2017	Age - 35 - 39 years	11	24	27	16	19	0	3	36	36	37
2017	Age - 40 - 44 years	7	32	25	23	13	0	0	36	38	31
2017	Age - 45 - 49 years	18	21	45	13	3	0	0	16	38	29
2017	Age - 50 - 54 years	15	9	39	19	15	5	0	35	25	21
2017	Age - 55 - 59 years	11	22	51	6	10	0	0	16	33	18
2014	Age - 25 - 29 years	34	0	13	40	13	0	0	53	34	15
2014	Age - 30 - 34 years	17	38	7	14	17	3	3	33	60	29
2014	Age - 35 - 39 years	18	27	30	12	6	3	3	19	48	33
2014	Age - 40 - 44 years	7	46	32	7	0	0	7	8	58	28
2014	Age - 45 - 49 years	31	4	42	15	4	4	0	20	36	26
2014	Age - 50 - 54 years	19	48	14	5	10	5	0	15	70	21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	31	31	31	6	0	0	38	31	16
2017	Age - 35 - 39 years	8	24	22	30	11	0	5	43	34	37
2017	Age - 40 - 44 years	7	20	27	40	3	3	0	45	28	31
2017	Age - 45 - 49 years	10	44	27	10	10	0	0	19	54	30
2017	Age - 50 - 54 years	15	29	33	5	9	10	0	15	48	21
2017	Age - 55 - 59 years	6	11	39	32	11	0	0	44	17	18
2014	Age - 25 - 29 years	7	0	40	20	27	7	0	50	7	15
2014	Age - 30 - 34 years	14	24	21	21	17	3	0	39	39	29
2014	Age - 35 - 39 years	6	24	33	24	12	0	0	36	30	33
2014	Age - 40 - 44 years	7	29	32	21	4	0	7	27	38	28
2014	Age - 45 - 49 years	8	16	29	29	13	4	0	44	26	24
2014	Age - 50 - 54 years	14	24	29	14	14	5	0	30	40	21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	6	69	25	0	0	0	25	6	16
2017	Age - 35 - 39 years	5	16	46	21	11	0	0	32	22	37
2017	Age - 40 - 44 years	3	14	50	16	17	0	0	33	17	31
2017	Age - 45 - 49 years	7	37	43	10	3	0	0	13	44	30
2017	Age - 50 - 54 years	5	15	38	33	5	5	0	40	20	21
2017	Age - 55 - 59 years	11	0	77	6	0	0	6	6	12	18
2014	Age - 25 - 29 years	13	13	26	27	13	7	0	43	29	15
2014	Age - 30 - 34 years	10	14	41	17	10	3	3	30	26	29
2014	Age - 35 - 39 years	6	27	27	30	9	0	0	39	33	33
2014	Age - 40 - 44 years	4	25	50	11	4	0	7	15	31	28
2014	Age - 45 - 49 years	11	12	46	12	8	12	0	22	26	26
2014	Age - 50 - 54 years	14	24	33	24	0	5	0	25	40	21

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	81	19	0	0	0	100	0	16
2017	Age - 35 - 39 years	65	27	5	3	0	92	3	37
2017	Age - 40 - 44 years	77	19	0	3	0	97	3	31
2017	Age - 45 - 49 years	76	17	3	3	0	93	3	30
2017	Age - 50 - 54 years	76	24	0	0	0	100	0	21
2017	Age - 55 - 59 years	71	23	6	0	0	94	0	18
2014	Age - 25 - 29 years	73	27	0	0	0	100	0	15
2014	Age - 30 - 34 years	77	17	0	3	3	94	6	30
2014	Age - 35 - 39 years	76	18	0	6	0	94	6	33
2014	Age - 40 - 44 years	57	36	0	7	0	93	7	28
2014	Age - 45 - 49 years	81	15	0	4	0	96	4	26
2014	Age - 50 - 54 years	76	19	0	5	0	95	5	21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	50	19	0	0	0	6	80	0	16
2017	Age - 35 - 39 years	29	49	8	5	3	3	3	83	9	37
2017	Age - 40 - 44 years	45	23	7	16	0	10	0	75	18	31
2017	Age - 45 - 49 years	33	30	20	10	3	3	0	65	14	30
2017	Age - 50 - 54 years	24	38	9	5	24	0	0	62	29	21
2017	Age - 55 - 59 years	39	16	16	17	11	0	0	55	28	18
2014	Age - 25 - 29 years	40	20	27	0	0	7	7	69	0	15
2014	Age - 30 - 34 years	43	37	3	3	7	0	6	86	11	30
2014	Age - 35 - 39 years	27	30	18	9	6	3	6	63	17	33
2014	Age - 40 - 44 years	21	36	25	11	4	4	0	59	15	28
2014	Age - 45 - 49 years	27	39	12	4	11	4	4	71	16	26
2014	Age - 50 - 54 years	57	19	10	10	0	5	0	80	10	21

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	56	13	0	0	87	0	16
2017	Age - 35 - 39 years	48	33	11	5	3	81	8	37
2017	Age - 40 - 44 years	57	33	7	3	0	90	3	31
2017	Age - 45 - 49 years	35	31	14	17	3	66	20	30
2017	Age - 50 - 54 years	33	28	10	5	24	61	29	21
2017	Age - 55 - 59 years	38	27	6	23	6	66	29	18
2014	Age - 25 - 29 years	60	13	13	13	0	73	13	15
2014	Age - 30 - 34 years	47	33	10	6	3	80	10	30
2014	Age - 35 - 39 years	48	21	15	6	9	70	15	33
2014	Age - 40 - 44 years	25	43	14	14	4	68	18	28
2014	Age - 45 - 49 years	31	46	8	4	11	77	15	26
2014	Age - 50 - 54 years	57	24	5	5	10	81	14	21

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	69	6	0	0	0	0	94	0	16
2017	Age - 35 - 39 years	38	41	8	14	0	0	0	78	14	37
2017	Age - 40 - 44 years	41	31	11	18	0	0	0	71	18	29
2017	Age - 45 - 49 years	33	43	14	10	0	0	0	76	10	30
2017	Age - 50 - 54 years	24	37	5	15	15	5	0	64	31	21
2017	Age - 55 - 59 years	43	17	11	17	11	0	0	60	28	18
2014	Age - 25 - 29 years	40	34	20	0	0	7	0	78	0	15
2014	Age - 30 - 34 years	30	40	7	13	7	0	3	72	21	30
2014	Age - 35 - 39 years	48	18	12	9	9	3	0	69	19	33
2014	Age - 40 - 44 years	25	43	11	21	0	0	0	68	21	28
2014	Age - 45 - 49 years	31	54	0	4	8	4	0	88	12	26
2014	Age - 50 - 54 years	57	33	10	0	0	0	0	90	0	21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	50	19	6	0	0	0	75	6	16
2017	Age - 35 - 39 years	32	27	5	14	8	14	0	69	25	37
2017	Age - 40 - 44 years	47	20	7	17	3	7	0	71	21	31
2017	Age - 45 - 49 years	29	37	14	17	0	3	0	68	18	30
2017	Age - 50 - 54 years	32	34	5	10	19	0	0	66	29	21
2017	Age - 55 - 59 years	37	17	11	0	23	11	0	61	26	18
2014	Age - 25 - 29 years	34	20	34	7	0	6	0	57	7	15
2014	Age - 30 - 34 years	30	37	13	3	10	3	3	71	14	30
2014	Age - 35 - 39 years	42	15	18	9	9	6	0	61	19	33
2014	Age - 40 - 44 years	29	36	14	18	4	0	0	64	21	28
2014	Age - 45 - 49 years	31	27	19	11	4	8	0	63	16	26
2014	Age - 50 - 54 years	57	19	5	5	10	5	0	80	15	21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	25	44	25	0	6	0	27	27	16
2017	Age - 35 - 39 years	13	16	22	14	11	19	5	39	32	37
2017	Age - 40 - 44 years	15	29	10	23	7	17	0	53	35	31
2017	Age - 45 - 49 years	23	24	23	10	7	14	0	54	20	30
2017	Age - 50 - 54 years	19	9	19	15	19	15	5	35	42	21
2017	Age - 55 - 59 years	15	28	6	17	11	23	0	56	37	18
2014	Age - 25 - 29 years	20	20	0	20	7	33	0	60	40	15
2014	Age - 30 - 34 years	10	20	6	27	20	17	0	36	56	30
2014	Age - 35 - 39 years	6	24	21	15	21	12	0	34	41	33
2014	Age - 40 - 44 years	4	4	43	29	14	7	0	8	46	28
2014	Age - 45 - 49 years	19	31	12	12	15	8	4	56	31	26
2014	Age - 50 - 54 years	19	29	14	10	5	24	0	63	19	21

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	62	31	6	0	0	94	0	16
2017	Age - 35 - 39 years	70	19	3	3	5	89	8	37
2017	Age - 40 - 44 years	58	29	7	6	0	87	6	31
2017	Age - 45 - 49 years	36	48	7	7	3	83	10	30
2017	Age - 50 - 54 years	52	24	5	5	15	76	19	21
2017	Age - 55 - 59 years	55	27	6	11	0	83	11	18
2014	Age - 25 - 29 years	60	40	0	0	0	100	0	15
2014	Age - 30 - 34 years	57	33	7	3	0	90	3	30
2014	Age - 35 - 39 years	61	24	3	3	9	85	12	33
2014	Age - 40 - 44 years	46	46	4	4	0	93	4	28
2014	Age - 45 - 49 years	46	42	0	8	4	89	11	26
2014	Age - 50 - 54 years	71	29	0	0	0	100	0	21

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	37	56	0	6	0	0	0	94	6	16
2017	Age - 35 - 39 years	59	22	14	3	0	0	3	83	3	37
2017	Age - 40 - 44 years	52	35	7	3	3	0	0	87	7	31
2017	Age - 45 - 49 years	29	58	0	14	0	0	0	86	14	30
2017	Age - 50 - 54 years	48	33	5	5	10	0	0	81	15	21
2017	Age - 55 - 59 years	45	22	16	6	11	0	0	67	17	18
2014	Age - 25 - 29 years	60	34	7	0	0	0	0	93	0	15
2014	Age - 30 - 34 years	57	23	3	3	13	0	0	80	17	30
2014	Age - 35 - 39 years	48	27	18	3	3	0	0	76	6	33
2014	Age - 40 - 44 years	57	29	7	7	0	0	0	86	7	28
2014	Age - 45 - 49 years	28	44	8	8	8	4	0	75	17	25
2014	Age - 50 - 54 years	43	38	5	0	10	5	0	85	10	21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	56	38	6	0	0	0	0	94	0	16
2017	Age - 35 - 39 years	62	30	5	0	0	3	0	94	0	37
2017	Age - 40 - 44 years	61	22	13	0	3	0	0	83	3	31
2017	Age - 45 - 49 years	39	34	17	7	0	0	3	75	7	30
2017	Age - 50 - 54 years	43	38	0	0	19	0	0	81	19	21
2017	Age - 55 - 59 years	44	22	17	6	11	0	0	66	17	18
2014	Age - 25 - 29 years	53	27	13	0	0	7	0	86	0	15
2014	Age - 30 - 34 years	50	10	20	7	7	3	3	64	14	30
2014	Age - 35 - 39 years	55	27	9	3	3	3	0	84	6	33
2014	Age - 40 - 44 years	43	32	14	7	0	4	0	78	7	28
2014	Age - 45 - 49 years	39	35	4	8	11	4	0	76	20	26
2014	Age - 50 - 54 years	38	38	5	5	5	5	5	84	11	21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	50	44	6	0	0	0	94	0	16
2017	Age - 35 - 39 years	65	27	3	3	0	3	94	3	37
2017	Age - 40 - 44 years	63	27	7	0	3	0	90	3	31
2017	Age - 45 - 49 years	49	30	7	7	7	0	80	14	30
2017	Age - 50 - 54 years	47	29	10	0	15	0	76	15	21
2017	Age - 55 - 59 years	38	39	6	11	6	0	77	17	18
2014	Age - 25 - 29 years	66	27	0	0	0	7	100	0	15
2014	Age - 30 - 34 years	50	20	13	10	7	0	70	17	30
2014	Age - 35 - 39 years	45	39	3	6	3	3	88	9	33
2014	Age - 40 - 44 years	36	39	7	11	4	4	78	15	28
2014	Age - 45 - 49 years	35	50	0	12	4	0	85	15	26
2014	Age - 50 - 54 years	38	33	10	5	10	5	75	15	21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	87	13	0	0	0	100	0	16
2017	Age - 35 - 39 years	84	14	0	3	0	97	3	37
2017	Age - 40 - 44 years	83	13	3	0	0	97	0	31
2017	Age - 45 - 49 years	76	20	3	0	0	97	0	30
2017	Age - 50 - 54 years	81	19	0	0	0	100	0	21
2017	Age - 55 - 59 years	89	11	0	0	0	100	0	18
2014	Age - 25 - 29 years	87	13	0	0	0	100	0	15
2014	Age - 30 - 34 years	90	6	0	0	3	97	3	30
2014	Age - 35 - 39 years	91	6	3	0	0	97	0	32
2014	Age - 40 - 44 years	86	14	0	0	0	100	0	28
2014	Age - 45 - 49 years	81	12	4	4	0	92	4	26
2014	Age - 50 - 54 years	86	5	0	10	0	90	10	21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	62	19	0	13	0	6	0	87	13	16
2017	Age - 35 - 39 years	57	16	5	0	11	5	5	82	12	37
2017	Age - 40 - 44 years	61	30	3	0	3	0	3	93	3	31
2017	Age - 45 - 49 years	59	27	3	3	3	3	0	89	7	30
2017	Age - 50 - 54 years	52	24	0	10	15	0	0	76	24	21
2017	Age - 55 - 59 years	40	32	0	6	11	0	10	81	19	18
2014	Age - 25 - 29 years	26	13	34	7	0	7	13	50	8	15
2014	Age - 30 - 34 years	56	13	7	7	7	7	3	78	15	30
2014	Age - 35 - 39 years	58	21	9	0	3	6	3	87	3	33
2014	Age - 40 - 44 years	36	29	14	4	11	7	0	69	15	28
2014	Age - 45 - 49 years	39	35	8	4	7	0	8	79	12	26
2014	Age - 50 - 54 years	57	19	5	5	5	5	5	84	11	21

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	56	25	19	0	0	0	81	0	16
2017	Age - 35 - 39 years	73	14	3	5	3	3	89	8	37
2017	Age - 40 - 44 years	77	20	0	0	3	0	97	3	31
2017	Age - 45 - 49 years	49	30	7	10	3	0	80	14	30
2017	Age - 50 - 54 years	48	37	0	0	15	0	85	15	21
2017	Age - 55 - 59 years	56	21	11	6	6	0	77	11	18

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	56	38	6	0	0	0	94	0	16
2017	Age - 35 - 39 years	70	22	3	0	3	3	94	3	37
2017	Age - 40 - 44 years	67	29	0	0	3	0	97	3	31
2017	Age - 45 - 49 years	52	20	17	7	3	0	73	10	30
2017	Age - 50 - 54 years	39	37	5	5	15	0	76	19	21
2017	Age - 55 - 59 years	45	32	17	6	0	0	77	6	18

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	44	50	6	0	0	0	94	0	16
2017	Age - 35 - 39 years	73	14	5	3	3	3	89	6	37
2017	Age - 40 - 44 years	71	16	10	0	3	0	87	3	31
2017	Age - 45 - 49 years	46	24	20	7	3	0	69	10	30
2017	Age - 50 - 54 years	44	42	5	0	10	0	85	10	21
2017	Age - 55 - 59 years	45	27	17	6	6	0	72	11	18
2014	Age - 25 - 29 years	73	27	0	0	0	0	100	0	15
2014	Age - 30 - 34 years	63	20	10	0	7	0	83	7	30
2014	Age - 35 - 39 years	55	27	9	6	3	0	82	9	33
2014	Age - 40 - 44 years	50	29	14	4	4	0	79	7	28
2014	Age - 45 - 49 years	50	34	4	8	4	0	85	12	26
2014	Age - 50 - 54 years	52	29	5	10	5	0	81	14	21

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 40 - 44 years	39	40	7	0	0	7	7	92	0	15
2017	Age - 45 - 49 years	13	28	28	11	0	7	14	51	14	15
2014	Age - 35 - 39 years	33	50	0	17	0	0	0	83	17	12
2014	Age - 45 - 49 years	60	10	10	0	10	10	0	78	11	10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	12	50	19	6	6	6	0	67	13	16
2017	Age - 35 - 39 years	41	24	13	11	0	5	5	73	12	37
2017	Age - 40 - 44 years	35	39	6	7	3	10	0	82	11	31
2017	Age - 45 - 49 years	32	41	17	7	0	3	0	75	7	30
2017	Age - 50 - 54 years	28	38	5	10	15	5	0	69	25	21
2017	Age - 55 - 59 years	58	12	12	0	12	6	0	74	13	17
2014	Age - 25 - 29 years	40	40	0	7	7	7	0	86	14	15
2014	Age - 30 - 34 years	24	42	17	0	10	3	3	70	11	29
2014	Age - 35 - 39 years	36	33	12	12	3	3	0	72	16	33
2014	Age - 40 - 44 years	18	46	18	11	0	7	0	69	12	28
2014	Age - 45 - 49 years	27	31	19	4	15	4	0	60	20	26
2014	Age - 50 - 54 years	48	33	10	5	0	5	0	85	5	21

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	13	62	13	6	6	0	0	75	13	16
2017	Age - 35 - 39 years	33	29	22	3	8	0	5	66	11	37
2017	Age - 40 - 44 years	32	48	10	0	3	7	0	86	4	31
2017	Age - 45 - 49 years	25	51	10	10	0	3	0	79	11	30
2017	Age - 50 - 54 years	19	47	5	15	15	0	0	66	29	21
2017	Age - 55 - 59 years	33	43	12	0	12	0	0	76	12	17
2014	Age - 25 - 29 years	53	27	7	13	0	0	0	80	13	15
2014	Age - 30 - 34 years	21	48	14	10	7	0	0	69	17	29
2014	Age - 35 - 39 years	30	39	6	12	9	3	0	72	22	33
2014	Age - 40 - 44 years	18	54	14	11	0	4	0	74	11	28
2014	Age - 45 - 49 years	19	46	15	8	8	4	0	68	16	26
2014	Age - 50 - 54 years	43	29	14	10	0	5	0	75	10	21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	6	50	19	6	13	6	0	60	20	16
2017	Age - 35 - 39 years	14	38	24	11	0	8	5	60	13	37
2017	Age - 40 - 44 years	25	45	17	0	3	10	0	78	4	31
2017	Age - 45 - 49 years	16	47	17	14	0	7	0	67	15	30
2017	Age - 50 - 54 years	15	56	10	5	10	5	0	75	15	21
2017	Age - 55 - 59 years	22	35	18	6	12	6	0	61	19	17
2014	Age - 25 - 29 years	33	47	7	0	7	7	0	86	7	15
2014	Age - 30 - 34 years	24	28	14	14	10	10	0	58	27	29
2014	Age - 35 - 39 years	18	42	9	15	9	6	0	65	26	33
2014	Age - 40 - 44 years	14	36	29	18	0	4	0	52	19	28
2014	Age - 45 - 49 years	19	34	15	12	12	8	0	58	25	26
2014	Age - 50 - 54 years	24	43	14	14	0	5	0	70	15	21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	25	31	6	13	0	0	50	19	16
2017	Age - 35 - 39 years	27	30	8	10	11	8	5	66	25	37
2017	Age - 40 - 44 years	31	32	10	10	7	10	0	70	19	31
2017	Age - 45 - 49 years	29	24	27	14	3	3	0	54	18	30
2017	Age - 50 - 54 years	24	42	5	15	15	0	0	66	29	21
2017	Age - 55 - 59 years	22	23	24	12	12	6	0	48	26	17
2014	Age - 25 - 29 years	47	20	7	7	13	7	0	71	22	15
2014	Age - 30 - 34 years	14	41	10	10	21	3	0	57	32	29
2014	Age - 35 - 39 years	24	30	12	12	18	3	0	56	31	33
2014	Age - 40 - 44 years	18	14	36	25	7	0	0	32	32	28
2014	Age - 45 - 49 years	27	15	23	19	4	12	0	48	26	26
2014	Age - 50 - 54 years	38	19	19	14	0	10	0	63	16	21

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	13	37	31	13	6	0	0	50	19	16
2017	Age - 35 - 39 years	8	49	8	16	11	3	5	62	29	37
2017	Age - 40 - 44 years	18	41	20	13	3	3	0	62	17	31
2017	Age - 45 - 49 years	12	50	17	17	3	0	0	63	20	30
2017	Age - 50 - 54 years	14	52	10	10	10	5	0	69	20	21
2017	Age - 55 - 59 years	0	58	12	12	18	0	0	58	30	17
2014	Age - 25 - 29 years	26	20	20	20	7	7	0	50	29	15
2014	Age - 30 - 34 years	28	28	14	14	10	7	0	59	26	29
2014	Age - 35 - 39 years	12	48	12	15	12	0	0	61	27	33
2014	Age - 40 - 44 years	11	46	14	21	4	4	0	59	26	28
2014	Age - 45 - 49 years	15	50	12	12	12	0	0	65	23	26
2014	Age - 50 - 54 years	14	57	10	14	5	0	0	71	19	21

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	31	37	0	0	0	63	0	16
2017	Age - 35 - 39 years	41	43	14	3	0	0	84	3	37
2017	Age - 40 - 44 years	44	43	10	0	3	0	87	3	31
2017	Age - 45 - 49 years	36	47	10	7	0	0	83	7	30
2017	Age - 50 - 54 years	37	44	15	5	0	0	81	5	21
2017	Age - 55 - 59 years	49	28	6	17	0	0	77	17	18
2014	Age - 25 - 29 years	60	34	7	0	0	0	93	0	15
2014	Age - 30 - 34 years	50	37	6	6	0	0	87	6	30
2014	Age - 35 - 39 years	42	42	9	6	0	0	85	6	33
2014	Age - 40 - 44 years	29	61	7	4	0	0	89	4	28
2014	Age - 45 - 49 years	23	58	12	8	0	0	81	8	26
2014	Age - 50 - 54 years	62	14	5	14	0	5	80	15	21

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	44	50	0	6	0	94	6	16
2017	Age - 35 - 39 years	52	35	8	5	0	86	5	37
2017	Age - 40 - 44 years	27	59	3	0	10	96	0	31
2017	Age - 45 - 49 years	53	31	10	3	3	86	3	30
2017	Age - 50 - 54 years	48	48	0	0	5	100	0	21
2017	Age - 55 - 59 years	38	52	10	0	0	90	0	18
2014	Age - 25 - 29 years	66	20	7	0	7	93	0	15
2014	Age - 30 - 34 years	67	27	3	3	0	93	3	30
2014	Age - 35 - 39 years	42	36	15	6	0	79	6	33
2014	Age - 40 - 44 years	29	64	4	0	4	96	0	28
2014	Age - 45 - 49 years	50	39	4	0	8	96	0	26
2014	Age - 50 - 54 years	52	33	5	5	5	90	5	21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	50	13	6	6	0	0	75	13	16
2017	Age - 35 - 39 years	27	48	16	3	0	3	3	80	3	37
2017	Age - 40 - 44 years	31	49	10	7	0	3	0	83	7	31
2017	Age - 45 - 49 years	32	44	17	3	3	0	0	76	7	30
2017	Age - 50 - 54 years	28	43	10	5	15	0	0	71	19	21
2017	Age - 55 - 59 years	37	23	34	6	0	0	0	60	6	18
2014	Age - 25 - 29 years	46	27	13	0	7	0	7	78	7	15
2014	Age - 30 - 34 years	50	27	7	10	3	3	0	79	14	30
2014	Age - 35 - 39 years	39	36	3	6	3	9	3	86	10	33
2014	Age - 40 - 44 years	36	36	18	11	0	0	0	71	11	28
2014	Age - 45 - 49 years	50	39	4	4	4	0	0	89	7	26
2014	Age - 50 - 54 years	43	48	0	10	0	0	0	90	10	21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	12	50	19	0	13	6	67	13	16
2017	Age - 35 - 39 years	27	40	16	3	5	8	73	9	37
2017	Age - 40 - 44 years	21	52	14	10	0	3	76	10	31
2017	Age - 45 - 49 years	16	45	18	4	4	14	71	8	29
2017	Age - 50 - 54 years	23	33	15	15	10	5	59	25	21
2017	Age - 55 - 59 years	32	27	29	0	6	6	63	6	18
2014	Age - 25 - 29 years	34	46	7	7	0	7	86	7	15
2014	Age - 30 - 34 years	37	23	10	17	10	3	62	28	30
2014	Age - 35 - 39 years	24	33	24	3	6	9	63	10	33
2014	Age - 40 - 44 years	14	36	43	7	0	0	50	7	28
2014	Age - 45 - 49 years	27	35	19	4	8	8	67	13	26
2014	Age - 50 - 54 years	48	38	5	0	5	5	90	5	21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	31	25	0	6	13	0	64	7	16
2017	Age - 35 - 39 years	19	27	19	8	14	8	5	53	25	37
2017	Age - 40 - 44 years	22	38	13	7	7	14	0	69	15	31
2017	Age - 45 - 49 years	12	24	20	20	10	7	6	42	35	30
2017	Age - 50 - 54 years	19	10	19	15	34	4	0	29	50	21
2017	Age - 55 - 59 years	5	23	28	6	11	11	15	38	23	18
2014	Age - 25 - 29 years	20	40	7	7	7	6	13	75	17	15
2014	Age - 30 - 34 years	17	20	13	16	17	10	7	44	40	30
2014	Age - 35 - 39 years	12	33	12	0	21	21	0	58	27	33
2014	Age - 40 - 44 years	4	14	32	18	21	4	7	20	44	28
2014	Age - 45 - 49 years	19	15	15	19	15	12	4	41	41	26
2014	Age - 50 - 54 years	19	19	10	14	10	19	10	53	33	21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	44	44	13	0	0	0	87	0	16
2017	Age - 35 - 39 years	65	30	5	0	0	0	95	0	37
2017	Age - 40 - 44 years	70	27	3	0	0	0	97	0	31
2017	Age - 45 - 49 years	63	17	7	14	0	0	80	14	30
2017	Age - 50 - 54 years	71	24	0	5	0	0	95	5	21
2017	Age - 55 - 59 years	66	34	0	0	0	0	100	0	18
2014	Age - 25 - 29 years	60	27	0	0	7	7	100	0	15
2014	Age - 30 - 34 years	60	17	10	7	3	3	82	7	30
2014	Age - 35 - 39 years	64	27	9	0	0	0	91	0	33
2014	Age - 40 - 44 years	57	36	7	0	0	0	93	0	28
2014	Age - 45 - 49 years	77	19	0	4	0	0	96	4	26
2014	Age - 50 - 54 years	67	29	0	5	0	0	95	5	21

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	87	13	0	0	0	0	0	100	0	16
2017	Age - 35 - 39 years	65	27	3	3	0	3	0	94	3	37
2017	Age - 40 - 44 years	73	20	3	3	0	0	0	93	3	31
2017	Age - 45 - 49 years	66	17	13	0	0	0	3	86	0	30
2017	Age - 50 - 54 years	67	24	5	0	0	4	0	95	0	21
2017	Age - 55 - 59 years	77	6	6	0	6	6	0	88	6	18
2014	Age - 25 - 29 years	74	7	7	0	0	13	0	92	0	15
2014	Age - 30 - 34 years	67	17	3	7	3	0	3	86	10	30
2014	Age - 35 - 39 years	61	21	12	6	0	0	0	82	6	33
2014	Age - 40 - 44 years	50	39	4	4	0	0	4	93	4	28
2014	Age - 45 - 49 years	65	31	4	0	0	0	0	96	0	26
2014	Age - 50 - 54 years	71	19	5	0	0	5	0	95	0	21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	6	50	25	13	6	0	0	56	19	16
2017	Age - 35 - 39 years	16	27	14	24	13	5	0	46	40	37
2017	Age - 40 - 44 years	38	35	3	17	3	3	0	76	21	31
2017	Age - 45 - 49 years	26	31	27	10	3	3	0	58	14	30
2017	Age - 50 - 54 years	19	44	4	14	19	0	0	63	33	21
2017	Age - 55 - 59 years	27	45	6	5	17	0	0	72	22	18
2014	Age - 25 - 29 years	34	40	13	7	0	6	0	79	7	15
2014	Age - 30 - 34 years	24	24	13	27	7	0	6	50	36	30
2014	Age - 35 - 39 years	27	21	9	18	24	0	0	48	42	33
2014	Age - 40 - 44 years	18	29	11	21	18	4	0	48	41	28
2014	Age - 45 - 49 years	31	15	15	27	8	4	0	48	36	26
2014	Age - 50 - 54 years	14	33	33	14	0	5	0	50	15	21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	19	25	13	25	13	6	0	47	40	16
2017	Age - 35 - 39 years	22	8	16	22	28	3	0	32	52	36
2017	Age - 40 - 44 years	22	32	3	27	10	7	0	58	39	31
2017	Age - 45 - 49 years	23	14	17	26	17	3	0	38	45	30
2017	Age - 50 - 54 years	15	19	15	23	24	4	0	35	50	21
2017	Age - 55 - 59 years	6	28	16	27	23	0	0	33	50	18
2014	Age - 25 - 29 years	34	13	7	27	13	6	0	50	43	15
2014	Age - 30 - 34 years	10	20	7	33	24	3	3	32	60	30
2014	Age - 35 - 39 years	21	12	9	27	27	3	0	34	56	33
2014	Age - 40 - 44 years	4	14	18	29	32	0	4	19	63	28
2014	Age - 45 - 49 years	12	31	8	31	12	4	4	46	46	26
2014	Age - 50 - 54 years	14	24	14	29	19	0	0	38	48	21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	56	6	13	0	0	81	13	16
2017	Age - 35 - 39 years	24	41	16	14	3	3	67	17	37
2017	Age - 40 - 44 years	32	45	17	3	3	0	77	7	31
2017	Age - 45 - 49 years	23	23	31	14	7	3	47	21	30
2017	Age - 50 - 54 years	28	38	15	15	5	0	66	19	21
2017	Age - 55 - 59 years	15	46	22	11	6	0	61	17	18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	44	19	0	6	0	0	75	6	16
2017	Age - 35 - 39 years	27	41	24	5	0	3	0	70	6	37
2017	Age - 40 - 44 years	44	36	3	7	10	0	0	80	17	31
2017	Age - 45 - 49 years	39	37	14	10	0	0	0	76	10	30
2017	Age - 50 - 54 years	37	15	10	29	5	5	0	54	36	21
2017	Age - 55 - 59 years	23	31	17	17	6	6	0	57	24	18
2014	Age - 25 - 29 years	60	20	7	0	0	13	0	92	0	15
2014	Age - 30 - 34 years	40	20	10	10	7	13	0	69	19	30
2014	Age - 35 - 39 years	42	33	12	0	3	6	3	83	3	33
2014	Age - 40 - 44 years	43	32	14	7	0	4	0	78	7	28
2014	Age - 45 - 49 years	58	15	8	15	0	4	0	76	16	26
2014	Age - 50 - 54 years	57	24	5	0	14	0	0	81	14	21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	56	13	6	0	0	0	81	6	16
2017	Age - 35 - 39 years	30	43	24	3	0	0	0	73	3	37
2017	Age - 40 - 44 years	37	46	10	3	0	4	0	86	3	31
2017	Age - 45 - 49 years	29	43	20	7	0	0	0	73	7	30
2017	Age - 50 - 54 years	37	24	15	19	0	5	0	64	20	21
2017	Age - 55 - 59 years	38	17	28	11	6	0	0	55	17	18
2014	Age - 25 - 29 years	47	34	0	0	0	20	0	100	0	15
2014	Age - 30 - 34 years	43	30	13	3	3	7	0	79	7	30
2014	Age - 35 - 39 years	42	33	18	3	0	0	3	78	3	33
2014	Age - 40 - 44 years	43	43	11	4	0	0	0	86	4	28
2014	Age - 45 - 49 years	50	35	4	8	4	0	0	85	12	26
2014	Age - 50 - 54 years	57	19	19	0	5	0	0	76	5	21

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	44	38	13	6	0	0	81	6	16
2017	Age - 35 - 39 years	62	27	5	3	3	0	89	5	37
2017	Age - 40 - 44 years	51	43	3	3	0	0	93	3	31
2017	Age - 45 - 49 years	39	34	17	7	3	0	73	10	30
2017	Age - 50 - 54 years	42	34	5	10	10	0	76	19	21
2017	Age - 55 - 59 years	55	28	0	16	0	0	84	16	18
2014	Age - 25 - 29 years	66	34	0	0	0	0	100	0	15
2014	Age - 30 - 34 years	54	23	17	6	0	0	77	6	30
2014	Age - 35 - 39 years	64	24	12	0	0	0	88	0	33
2014	Age - 40 - 44 years	50	43	7	0	0	0	93	0	28
2014	Age - 45 - 49 years	58	35	4	0	4	0	92	4	26
2014	Age - 50 - 54 years	62	24	10	0	0	5	90	0	21

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	56	38	6	0	0	0	94	0	16
2017	Age - 35 - 39 years	52	35	8	0	5	0	86	5	37
2017	Age - 40 - 44 years	51	43	3	0	3	0	93	3	31
2017	Age - 45 - 49 years	29	37	24	3	7	0	66	10	30
2017	Age - 50 - 54 years	38	23	10	19	10	0	61	29	21
2017	Age - 55 - 59 years	32	45	11	0	11	0	77	11	18
2014	Age - 25 - 29 years	53	40	7	0	0	0	93	0	15
2014	Age - 30 - 34 years	57	20	7	7	10	0	76	17	30
2014	Age - 35 - 39 years	48	27	15	3	6	0	76	9	33
2014	Age - 40 - 44 years	29	46	14	7	4	0	75	11	28
2014	Age - 45 - 49 years	23	50	4	15	8	0	73	23	26
2014	Age - 50 - 54 years	48	24	14	10	0	5	75	10	21

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	50	50	0	0	0	0	100	0	16
2017	Age - 35 - 39 years	49	38	5	3	5	0	86	8	37
2017	Age - 40 - 44 years	48	45	3	0	3	0	93	3	31
2017	Age - 45 - 49 years	29	44	10	13	3	0	73	17	30
2017	Age - 50 - 54 years	33	19	19	19	10	0	52	29	21
2017	Age - 55 - 59 years	32	45	11	6	6	0	77	11	18
2014	Age - 25 - 29 years	46	40	13	0	0	0	87	0	15
2014	Age - 30 - 34 years	43	37	6	7	7	0	80	13	30
2014	Age - 35 - 39 years	45	27	15	6	6	0	73	12	33
2014	Age - 40 - 44 years	29	43	21	4	4	0	71	7	28
2014	Age - 45 - 49 years	23	46	8	19	4	0	69	23	26
2014	Age - 50 - 54 years	57	14	14	10	0	5	75	10	21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	25	31	13	0	0	0	56	13	16
2017	Age - 35 - 39 years	49	14	14	13	3	8	0	68	17	37
2017	Age - 40 - 44 years	35	19	29	7	7	3	0	56	14	31
2017	Age - 45 - 49 years	23	23	30	17	7	0	0	46	24	30
2017	Age - 50 - 54 years	23	15	23	29	10	0	0	38	39	21
2017	Age - 55 - 59 years	29	38	27	0	6	0	0	67	6	18
2014	Age - 25 - 29 years	40	27	20	7	0	7	0	71	7	15
2014	Age - 30 - 34 years	23	30	27	10	7	3	0	55	17	30
2014	Age - 35 - 39 years	42	12	18	12	12	3	0	56	25	33
2014	Age - 40 - 44 years	21	39	21	7	7	4	0	63	15	28
2014	Age - 45 - 49 years	19	46	8	12	12	0	4	68	24	26
2014	Age - 50 - 54 years	33	19	19	5	5	19	0	65	12	21

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Age - 30 - 34 years	25	19	56	16
2017	Age - 35 - 39 years	27	33	41	37
2017	Age - 40 - 44 years	20	42	38	31
2017	Age - 45 - 49 years	27	24	49	30
2017	Age - 50 - 54 years	34	29	37	21
2017	Age - 55 - 59 years	34	39	27	18
2014	Age - 25 - 29 years	47	7	46	15
2014	Age - 30 - 34 years	39	24	37	30
2014	Age - 35 - 39 years	36	27	36	33
2014	Age - 40 - 44 years	39	29	32	28
2014	Age - 45 - 49 years	23	46	31	26
2014	Age - 50 - 54 years	48	29	24	21

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Age - 35 - 39 years	20	59	0	0	20	10
2014	Age - 30 - 34 years	16	34	26	9999	24	12
2014	Age - 35 - 39 years	25	58	8	9999	8	12
2014	Age - 40 - 44 years	27	45	18	9999	9	11
2014	Age - 50 - 54 years	10	60	20	9999	10	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 35 - 39 years	13	87	37
2017	Age - 45 - 49 years	17	83	30
2017	Age - 50 - 54 years	34	66	21
2014	Age - 30 - 34 years	17	83	30
2014	Age - 35 - 39 years	21	79	33
2014	Age - 45 - 49 years	27	73	26

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	13	25	6	0	44	13	29	14	16
2017	Age - 35 - 39 years	5	19	22	13	3	27	11	39	25	37
2017	Age - 40 - 44 years	12	38	17	9	0	20	3	66	12	31
2017	Age - 45 - 49 years	12	17	24	3	10	27	7	44	21	30
2017	Age - 50 - 54 years	14	19	10	15	15	24	5	45	41	21
2017	Age - 55 - 59 years	15	10	11	11	11	34	6	43	38	18
2014	Age - 25 - 29 years	27	7	20	7	0	26	13	56	11	15
2014	Age - 30 - 34 years	3	13	13	7	17	43	3	31	44	30
2014	Age - 35 - 39 years	12	18	12	12	0	30	15	56	22	33
2014	Age - 40 - 44 years	14	18	25	0	4	29	11	53	6	28
2014	Age - 45 - 49 years	12	15	15	12	11	31	4	41	35	26
2014	Age - 50 - 54 years	29	5	10	0	5	52	0	70	10	21

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	12	38	31	0	0	19	0	61	0	16
2017	Age - 35 - 39 years	24	30	14	19	0	8	5	63	21	37
2017	Age - 40 - 44 years	29	42	13	9	0	7	0	76	10	31
2017	Age - 45 - 49 years	32	31	24	3	3	7	0	67	7	30
2017	Age - 50 - 54 years	38	23	5	15	15	5	0	64	31	21
2017	Age - 55 - 59 years	48	11	6	23	6	6	0	63	30	18
2014	Age - 25 - 29 years	40	20	20	0	0	13	7	75	0	15
2014	Age - 30 - 34 years	20	27	10	6	17	20	0	58	29	30
2014	Age - 35 - 39 years	36	18	15	9	0	15	6	69	12	33
2014	Age - 40 - 44 years	32	25	18	0	4	21	0	73	5	28
2014	Age - 45 - 49 years	31	23	19	8	11	8	0	59	21	26
2014	Age - 50 - 54 years	43	24	5	0	5	24	0	88	6	21

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	50	6	6	0	6	0	87	7	16
2017	Age - 35 - 39 years	29	52	11	0	5	0	3	83	6	37
2017	Age - 40 - 44 years	26	38	3	10	3	0	19	79	17	30
2017	Age - 45 - 49 years	37	47	10	3	0	0	3	86	3	30
2017	Age - 50 - 54 years	38	53	5	0	0	0	4	95	0	21
2017	Age - 55 - 59 years	44	28	11	0	6	6	5	81	6	18
2014	Age - 25 - 29 years	27	34	7	13	0	7	13	75	17	15
2014	Age - 30 - 34 years	33	34	24	3	3	0	3	69	7	30
2014	Age - 35 - 39 years	39	27	18	9	3	0	3	69	13	33
2014	Age - 40 - 44 years	29	43	18	4	0	4	4	77	4	28
2014	Age - 45 - 49 years	31	46	12	0	0	0	12	87	0	26
2014	Age - 50 - 54 years	33	33	5	0	0	0	29	93	0	21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	13	44	25	0	19	0	15	31	16
2017	Age - 35 - 39 years	14	22	24	16	5	14	5	44	27	37
2017	Age - 40 - 44 years	19	15	13	13	3	20	16	53	26	31
2017	Age - 45 - 49 years	19	27	23	10	7	10	3	53	20	30
2017	Age - 50 - 54 years	14	34	24	5	10	10	4	55	17	21
2017	Age - 55 - 59 years	0	38	22	11	6	17	6	49	22	18
2014	Age - 25 - 29 years	34	20	20	0	0	13	13	73	0	15
2014	Age - 30 - 34 years	13	37	20	0	3	13	13	68	5	30
2014	Age - 35 - 39 years	39	18	21	0	3	12	6	70	4	33
2014	Age - 40 - 44 years	14	39	29	4	4	7	4	60	8	28
2014	Age - 45 - 49 years	27	42	8	4	4	15	0	82	9	26
2014	Age - 50 - 54 years	38	29	10	0	0	14	10	88	0	21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	63	0	0	0	6	0	100	0	16
2017	Age - 35 - 39 years	57	14	14	0	0	14	3	84	0	37
2017	Age - 40 - 44 years	36	26	10	0	3	3	21	82	4	31
2017	Age - 45 - 49 years	43	37	7	3	3	3	3	86	7	30
2017	Age - 50 - 54 years	33	48	0	10	5	0	4	85	15	21
2017	Age - 55 - 59 years	55	23	11	0	6	0	5	82	6	18
2014	Age - 25 - 29 years	60	13	0	0	0	26	0	100	0	15
2014	Age - 30 - 34 years	57	20	0	7	0	10	6	92	8	30
2014	Age - 35 - 39 years	55	21	3	3	0	15	3	93	4	33
2014	Age - 40 - 44 years	32	29	11	7	0	14	7	77	9	28
2014	Age - 45 - 49 years	27	42	12	0	8	4	8	78	9	26
2014	Age - 50 - 54 years	48	10	5	0	5	10	24	86	7	21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	44	13	0	0	13	0	86	0	16
2017	Age - 35 - 39 years	30	27	16	5	0	19	3	73	7	37
2017	Age - 40 - 44 years	26	29	7	3	7	10	18	77	14	31
2017	Age - 45 - 49 years	26	48	13	3	3	3	3	78	7	30
2017	Age - 50 - 54 years	33	34	5	15	5	5	4	73	21	21
2017	Age - 55 - 59 years	44	23	11	6	6	6	5	74	13	18
2014	Age - 25 - 29 years	34	27	13	0	0	26	0	82	0	15
2014	Age - 30 - 34 years	31	31	3	10	0	17	7	82	14	29
2014	Age - 35 - 39 years	45	27	6	0	3	15	3	89	4	33
2014	Age - 40 - 44 years	21	29	18	11	0	18	4	64	14	28
2014	Age - 45 - 49 years	34	46	8	0	4	4	4	87	4	26
2014	Age - 50 - 54 years	33	19	5	0	5	14	24	85	8	21

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 40 - 44 years	0	100	31
2014	Age - 25 - 29 years	0	100	15
2014	Age - 30 - 34 years	17	83	30
2014	Age - 50 - 54 years	0	100	21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	19	25	0	6	50	0	38	13	16
2017	Age - 35 - 39 years	8	14	22	3	0	40	14	47	6	37
2017	Age - 40 - 44 years	16	28	17	10	0	20	9	62	14	31
2017	Age - 45 - 49 years	15	17	24	7	0	31	7	51	11	30
2017	Age - 50 - 54 years	14	19	15	10	15	24	5	45	34	21
2017	Age - 55 - 59 years	15	28	11	6	6	28	6	65	17	18
2014	Age - 25 - 29 years	20	7	20	0	0	34	20	57	0	15
2014	Age - 30 - 34 years	14	10	14	0	14	45	3	46	27	29
2014	Age - 35 - 39 years	15	9	15	0	0	45	15	62	0	33
2014	Age - 40 - 44 years	14	18	29	4	0	36	0	50	6	28
2014	Age - 45 - 49 years	19	15	27	4	4	31	0	50	11	26
2014	Age - 50 - 54 years	19	14	5	0	5	57	0	78	11	21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	6	38	19	0	6	31	0	64	9	16
2017	Age - 35 - 39 years	22	41	19	2	0	11	5	75	3	37
2017	Age - 40 - 44 years	28	45	10	7	0	10	0	81	7	31
2017	Age - 45 - 49 years	29	31	24	3	0	10	3	69	4	30
2017	Age - 50 - 54 years	23	23	15	24	5	10	0	52	32	21
2017	Age - 55 - 59 years	48	17	6	6	11	11	0	74	19	18
2014	Age - 25 - 29 years	40	13	13	0	0	33	0	80	0	15
2014	Age - 30 - 34 years	31	24	7	3	10	24	0	73	18	29
2014	Age - 35 - 39 years	39	21	6	0	0	27	6	91	0	33
2014	Age - 40 - 44 years	36	25	21	4	0	14	0	71	4	28
2014	Age - 45 - 49 years	39	23	19	4	4	12	0	70	9	26
2014	Age - 50 - 54 years	38	33	10	5	5	10	0	79	11	21

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	13	44	19	6	6	0	13	64	14	16
2017	Age - 35 - 39 years	29	46	14	3	8	0	0	76	11	37
2017	Age - 40 - 44 years	48	25	16	7	0	3	0	76	7	31
2017	Age - 45 - 49 years	29	37	14	10	3	0	7	71	15	30
2017	Age - 50 - 54 years	37	39	19	5	0	0	0	76	5	21
2017	Age - 55 - 59 years	38	29	27	6	0	0	0	67	6	18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	25	44	25	6	25	31	16
2017	Age - 35 - 39 years	8	22	35	21	14	30	35	37
2017	Age - 40 - 44 years	16	33	19	29	3	49	32	31
2017	Age - 45 - 49 years	10	23	31	23	14	33	37	30
2017	Age - 50 - 54 years	15	39	19	24	4	53	28	21
2017	Age - 55 - 59 years	16	11	28	39	6	27	45	18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	12	56	13	6	13	0	69	19	16
2017	Age - 35 - 39 years	16	46	19	11	8	0	62	19	37
2017	Age - 40 - 44 years	22	41	23	13	0	0	63	13	31
2017	Age - 45 - 49 years	13	20	27	34	7	0	33	41	30
2017	Age - 50 - 54 years	15	39	27	15	0	5	56	15	21
2017	Age - 55 - 59 years	11	27	34	16	6	6	40	23	18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	6	31	31	12	19	0	38	31	16
2017	Age - 35 - 39 years	16	30	24	11	19	0	46	29	37
2017	Age - 40 - 44 years	16	17	44	19	3	0	33	23	31
2017	Age - 45 - 49 years	10	27	24	23	17	0	36	40	30
2017	Age - 50 - 54 years	19	29	19	9	19	5	51	29	21
2017	Age - 55 - 59 years	17	22	33	16	11	0	39	28	18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	38	31	25	0	0	0	6	73	0	16
2017	Age - 35 - 39 years	51	22	11	3	5	0	8	79	9	37
2017	Age - 40 - 44 years	46	29	18	7	0	0	0	75	7	31
2017	Age - 45 - 49 years	23	30	20	10	3	3	10	61	16	30
2017	Age - 50 - 54 years	48	28	15	0	4	0	5	81	4	21
2017	Age - 55 - 59 years	33	16	17	11	0	6	16	63	15	18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	6	31	37	13	13	0	38	25	16
2017	Age - 35 - 39 years	24	27	19	24	5	0	51	30	37
2017	Age - 40 - 44 years	29	32	26	10	3	0	61	13	31
2017	Age - 45 - 49 years	20	40	10	20	10	0	59	31	30
2017	Age - 50 - 54 years	24	39	18	5	10	5	66	15	21
2017	Age - 55 - 59 years	40	27	28	0	6	0	67	6	18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	13	37	44	0	6	0	0	50	6	16
2017	Age - 35 - 39 years	24	35	24	14	3	0	0	59	16	37
2017	Age - 40 - 44 years	41	32	23	3	0	0	0	73	3	31
2017	Age - 45 - 49 years	26	27	27	17	0	3	0	54	18	30
2017	Age - 50 - 54 years	29	48	9	5	10	0	0	77	15	21
2017	Age - 55 - 59 years	39	32	17	6	0	0	6	76	6	18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	25	37	6	6	0	50	13	16
2017	Age - 35 - 39 years	27	19	40	8	3	3	47	11	37
2017	Age - 40 - 44 years	26	39	23	13	0	0	64	13	31
2017	Age - 45 - 49 years	13	40	27	20	0	0	52	20	30
2017	Age - 50 - 54 years	23	44	23	0	10	0	67	10	21
2017	Age - 55 - 59 years	17	44	28	6	0	6	65	6	18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	19	37	31	13	0	0	56	13	16
2017	Age - 35 - 39 years	35	30	29	5	0	0	65	5	37
2017	Age - 40 - 44 years	38	49	7	7	0	0	86	7	31
2017	Age - 45 - 49 years	22	34	31	10	3	0	56	14	30
2017	Age - 50 - 54 years	43	33	5	10	10	0	76	19	21
2017	Age - 55 - 59 years	32	28	17	10	6	6	65	17	18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	19	31	31	19	0	0	50	19	16
2017	Age - 35 - 39 years	28	44	17	11	0	0	72	11	36
2017	Age - 40 - 44 years	29	48	7	16	0	0	77	16	31
2017	Age - 45 - 49 years	16	31	30	20	3	0	47	23	30
2017	Age - 50 - 54 years	34	38	14	10	5	0	72	15	21
2017	Age - 55 - 59 years	33	39	11	10	0	6	77	11	18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	44	44	0	6	0	6	93	7	16
2017	Age - 35 - 39 years	67	24	5	0	3	0	92	3	37
2017	Age - 40 - 44 years	73	20	7	0	0	0	93	0	31
2017	Age - 45 - 49 years	59	31	7	3	0	0	90	3	30
2017	Age - 50 - 54 years	61	19	15	5	0	0	81	5	21
2017	Age - 55 - 59 years	71	17	6	0	0	6	94	0	18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	81	6	0	13	0	0	0	87	13	16
2017	Age - 35 - 39 years	73	16	8	3	0	0	0	89	3	37
2017	Age - 40 - 44 years	93	7	0	0	0	0	0	100	0	30
2017	Age - 45 - 49 years	49	17	24	0	3	0	7	71	4	30
2017	Age - 50 - 54 years	54	10	10	10	10	0	5	68	21	20
2017	Age - 55 - 59 years	60	17	17	0	0	6	0	82	0	18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	38	44	13	0	6	0	81	6	16
2017	Age - 35 - 39 years	59	33	3	3	3	0	92	5	37
2017	Age - 40 - 44 years	49	35	9	7	0	0	84	7	31
2017	Age - 45 - 49 years	34	32	24	0	4	7	70	4	29
2017	Age - 50 - 54 years	53	33	14	0	0	0	86	0	21
2017	Age - 55 - 59 years	50	22	23	0	0	6	76	0	18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	63	19	19	0	0	0	81	0	16
2017	Age - 35 - 39 years	67	22	5	3	3	0	89	5	37
2017	Age - 40 - 44 years	74	19	3	0	3	0	93	3	31
2017	Age - 45 - 49 years	56	24	17	0	3	0	80	3	30
2017	Age - 50 - 54 years	58	14	4	10	10	5	75	20	21
2017	Age - 55 - 59 years	54	29	11	6	0	0	83	6	18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	44	13	19	0	0	25	75	0	16
2017	Age - 35 - 39 years	60	13	0	5	0	22	93	7	37
2017	Age - 40 - 44 years	62	24	0	3	3	7	93	7	31
2017	Age - 45 - 49 years	30	23	17	3	0	27	72	5	30
2017	Age - 50 - 54 years	58	14	5	4	0	19	89	5	21
2017	Age - 55 - 59 years	26	29	16	0	0	29	77	0	18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	44	37	13	0	0	0	6	87	0	16
2017	Age - 35 - 39 years	68	16	5	8	3	0	0	84	11	37
2017	Age - 40 - 44 years	58	23	19	0	0	0	0	81	0	31
2017	Age - 45 - 49 years	50	20	9	0	0	0	20	88	0	30
2017	Age - 50 - 54 years	61	24	5	5	0	0	5	90	5	21
2017	Age - 55 - 59 years	51	30	0	0	0	6	12	100	0	17

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	69	19	6	6	0	0	0	87	6	16
2017	Age - 35 - 39 years	65	14	11	3	8	0	0	78	11	37
2017	Age - 40 - 44 years	77	10	3	3	7	0	0	87	10	31
2017	Age - 45 - 49 years	49	31	7	3	0	0	10	89	4	30
2017	Age - 50 - 54 years	48	19	10	5	10	4	5	73	16	21
2017	Age - 55 - 59 years	60	23	11	6	0	0	0	83	6	18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	38	31	19	6	6	0	69	13	16
2017	Age - 35 - 39 years	43	38	16	3	0	0	81	3	37
2017	Age - 40 - 44 years	61	26	9	3	0	0	87	3	31
2017	Age - 45 - 49 years	52	17	20	3	3	3	72	7	30
2017	Age - 50 - 54 years	43	43	10	5	0	0	85	5	21
2017	Age - 55 - 59 years	71	23	0	0	0	6	100	0	18

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	31	56	13	0	31	13	16
2017	Age - 35 - 39 years	16	29	41	11	3	46	14	37
2017	Age - 40 - 44 years	17	28	36	19	0	45	19	31
2017	Age - 45 - 49 years	16	10	44	16	14	26	30	30
2017	Age - 50 - 54 years	10	39	43	4	5	48	9	21
2017	Age - 55 - 59 years	6	31	46	17	0	37	17	18

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	25	44	31	0	31	25	16
2017	Age - 35 - 39 years	3	22	35	24	16	41	24	37
2017	Age - 40 - 44 years	3	12	36	32	17	49	15	31
2017	Age - 45 - 49 years	10	20	46	16	7	23	31	30
2017	Age - 50 - 54 years	5	8	48	29	10	39	13	21
2017	Age - 55 - 59 years	0	11	57	22	9	31	11	18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	50	13	13	0	0	75	13	16
2017	Age - 35 - 39 years	27	43	24	0	0	5	75	0	37
2017	Age - 40 - 44 years	40	40	17	0	3	0	80	3	31
2017	Age - 45 - 49 years	36	54	7	3	0	0	90	3	30
2017	Age - 50 - 54 years	43	29	9	19	0	0	72	19	21
2017	Age - 55 - 59 years	43	34	11	11	0	0	77	11	18

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	6	56	31	6	0	62	6	16
2017	Age - 35 - 39 years	16	67	5	8	3	84	11	37
2017	Age - 40 - 44 years	35	45	14	0	7	80	7	31
2017	Age - 45 - 49 years	29	41	17	13	0	70	13	30
2017	Age - 50 - 54 years	29	42	5	10	15	71	24	21
2017	Age - 55 - 59 years	33	27	23	11	6	60	17	18

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 35 - 39 years	19	81	37
2017	Age - 40 - 44 years	17	83	30
2014	Age - 30 - 34 years	17	83	30
2014	Age - 35 - 39 years	21	79	33

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	38	25	31	0	0	6	40	60	16
2017	Age - 35 - 39 years	49	29	14	3	3	3	50	50	37
2017	Age - 40 - 44 years	54	23	13	6	4	0	54	46	31
2017	Age - 45 - 49 years	46	40	3	0	7	3	48	52	30
2017	Age - 50 - 54 years	71	15	5	10	0	0	71	29	21
2017	Age - 55 - 59 years	61	28	11	0	0	0	61	39	18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 35 - 39 years	17	18
2017	Age - 40 - 44 years	40	12
2017	Age - 45 - 49 years	34	15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 35 - 39 years	16	18
2017	Age - 40 - 44 years	23	12
2017	Age - 45 - 49 years	19	15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 35 - 39 years	39	18
2017	Age - 40 - 44 years	23	12
2017	Age - 45 - 49 years	7	15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Age - 35 - 39 years	22	18
2017	Age - 40 - 44 years	24	12
2017	Age - 45 - 49 years	14	15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Age - 35 - 39 years	11	18
2017	Age - 40 - 44 years	0	12
2017	Age - 45 - 49 years	14	15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Age - 35 - 39 years	45	18
2017	Age - 40 - 44 years	34	12
2017	Age - 45 - 49 years	47	15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Age - 35 - 39 years	5	73	11	6	6	0	18
2017	Age - 40 - 44 years	7	87	6	0	0	0	14
2017	Age - 45 - 49 years	20	66	7	0	0	7	15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 35 - 39 years	27	28	11	22	6	6	0	58	30	18
2017	Age - 40 - 44 years	28	50	0	0	7	0	15	91	9	14
2017	Age - 45 - 49 years	53	7	14	20	7	0	0	59	27	15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 35 - 39 years	6	11	17	0	6	17	44	43	14	18
2017	Age - 40 - 44 years	7	22	7	8	7	0	48	57	29	14
2017	Age - 45 - 49 years	27	7	27	14	6	0	20	42	24	15

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 113. What is your age group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements