2017 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 53 2 11 1 0 0 86 12 90
2017 First official language - French 45 44 6 4 1 0 0 89 5 80
2014 First official language - English 33 47 6 13 1 0 0 80 14 85
2014 First official language - French 36 54 5 5 0 0 0 90 5 81

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 19 1 2 0 0 0 97 2 89
2017 First official language - French 56 26 8 9 1 0 0 82 10 80
2014 First official language - English 78 20 0 0 2 0 0 98 2 85
2014 First official language - French 51 33 6 4 5 1 0 85 9 81

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 20 3 0 0 0 0 97 0 90
2017 First official language - French 54 28 5 10 4 0 0 81 14 80
2014 First official language - English 64 24 5 7 0 0 1 88 7 85
2014 First official language - French 39 35 11 6 9 0 0 74 15 81

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 25 8 3 3 0 0 85 7 89
2017 First official language - French 56 39 0 4 1 0 0 95 5 80
2014 First official language - English 59 29 4 5 4 0 0 88 8 85
2014 First official language - French 48 36 9 7 0 0 0 84 7 81

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 46 4 9 6 0 2 81 15 90
2017 First official language - French 37 44 11 5 3 0 0 81 8 80
2014 First official language - English 25 41 8 16 8 0 1 67 25 85
2014 First official language - French 25 47 19 9 0 0 1 72 9 81

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 39 6 7 5 0 0 83 11 90
2017 First official language - French 42 42 12 4 0 0 0 84 4 80
2014 First official language - English 42 40 8 6 4 0 0 82 9 85
2014 First official language - French 33 35 17 9 6 0 0 68 15 81

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 29 6 10 2 0 0 82 12 90
2017 First official language - French 50 38 8 5 0 0 0 87 5 80
2014 First official language - English 47 35 5 8 5 0 0 82 13 85
2014 First official language - French 49 31 7 9 4 0 0 80 12 81

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 37 2 2 2 0 0 93 5 90
2017 First official language - French 52 42 5 1 0 0 0 94 1 80
2014 First official language - English 56 27 7 8 0 1 0 85 8 85
2014 First official language - French 52 31 11 4 0 0 2 85 4 81

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 28 7 5 7 0 0 82 11 90
2017 First official language - French 48 34 10 6 1 0 0 82 8 80
2014 First official language - English 49 20 14 11 6 0 0 69 16 85
2014 First official language - French 44 38 9 5 2 0 1 84 8 81

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 26 9 11 10 0 14 65 25 90
2017 First official language - French 39 28 10 6 0 1 15 80 8 80
2014 First official language - English 21 20 14 15 19 0 10 46 38 85
2014 First official language - French 31 25 7 12 5 4 16 69 22 81

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 44 8 6 6 0 0 81 11 90
2017 First official language - French 39 43 14 4 1 0 0 81 5 80
2014 First official language - English 39 39 7 7 8 0 0 78 15 85
2014 First official language - French 29 43 15 11 1 0 0 73 12 81

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 32 5 11 12 0 0 72 24 90
2017 First official language - French 35 40 15 8 3 0 0 75 10 80
2014 First official language - English 34 31 14 12 9 0 0 65 21 85
2014 First official language - French 26 42 17 10 4 1 0 69 14 81

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 40 8 10 7 0 0 76 17 90
2017 First official language - French 38 52 4 5 1 0 0 90 6 79

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 32 3 6 3 0 0 87 9 89
2017 First official language - French 48 40 8 3 1 0 0 89 4 80
2014 First official language - English 58 28 7 5 2 0 0 86 7 85
2014 First official language - French 44 36 9 9 1 1 0 81 10 81

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 32 8 10 9 0 0 73 19 90
2017 First official language - French 36 36 16 9 3 0 0 72 11 80

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 28 7 2 0 0 0 91 2 90
2017 First official language - French 53 37 9 1 0 0 0 90 1 79
2014 First official language - English 56 33 9 1 0 0 0 89 1 85
2014 First official language - French 58 31 11 0 0 0 0 89 0 81

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 40 14 6 5 1 0 76 10 90
2017 First official language - French 36 38 18 8 0 0 0 74 8 79
2014 First official language - English 34 33 11 15 6 1 0 68 21 85
2014 First official language - French 30 43 12 11 4 0 0 73 15 81

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 38 8 8 7 0 0 78 15 90
2017 First official language - French 40 35 18 6 0 0 0 76 6 79
2014 First official language - English 44 29 11 7 8 1 0 74 16 85
2014 First official language - French 39 33 12 12 2 0 0 73 15 81

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 44 8 4 8 0 1 80 12 90
2017 First official language - French 35 41 16 5 1 1 0 77 7 79
2014 First official language - English 42 37 6 10 6 0 0 78 16 84
2014 First official language - French 33 46 14 5 2 0 0 79 7 81

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 43 3 5 5 0 0 88 9 90
2017 First official language - French 43 37 19 0 1 0 0 80 1 79
2014 First official language - English 48 29 13 4 6 0 0 78 9 85
2014 First official language - French 38 40 16 5 1 0 0 78 6 81

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 40 11 11 1 0 0 77 12 90
2017 First official language - French 43 35 13 7 1 0 0 78 8 80
2014 First official language - English 31 38 24 3 4 0 1 69 7 85
2014 First official language - French 33 41 19 5 2 0 0 74 7 81

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 14 39 25 13 0 1 39 22 90
2017 First official language - French 2 19 47 19 10 0 4 30 22 80
2014 First official language - English 6 17 42 25 8 0 2 34 23 84
2014 First official language - French 3 31 35 21 5 3 3 27 36 80

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 9 30 25 17 2 1 44 24 90
2017 First official language - French 0 21 19 31 16 8 5 54 24 80
2014 First official language - English 12 13 27 25 20 0 2 46 26 84
2014 First official language - French 4 17 31 29 13 4 3 44 23 80

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 23 35 22 8 0 1 30 35 90
2017 First official language - French 10 29 37 10 4 6 4 16 43 80
2014 First official language - English 12 25 36 14 12 0 1 26 37 84
2014 First official language - French 11 24 31 21 5 4 4 28 38 80

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 16 34 30 16 1 0 47 19 90
2017 First official language - French 1 12 39 34 13 0 1 47 13 80
2014 First official language - English 7 12 39 30 12 0 0 42 19 84
2014 First official language - French 1 12 38 35 11 0 3 47 14 80

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 21 29 20 12 1 1 33 38 90
2017 First official language - French 8 22 41 12 15 1 1 28 31 79
2014 First official language - English 23 27 29 11 7 4 0 18 52 84
2014 First official language - French 17 27 25 16 9 1 5 26 47 81

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 20 26 30 9 1 2 40 34 90
2017 First official language - French 4 32 29 19 11 4 1 32 37 80
2014 First official language - English 7 17 36 22 16 1 1 38 25 83
2014 First official language - French 13 26 25 20 11 4 1 33 41 80

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 20 45 18 10 0 0 28 27 90
2017 First official language - French 4 15 51 19 9 1 1 28 20 80
2014 First official language - English 13 18 38 23 6 1 1 29 32 84
2014 First official language - French 5 22 39 17 7 6 2 27 30 81
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 82 15 2 1 0 0 0 97 1 90
2017 First official language - French 63 29 4 4 0 0 0 92 4 80
2014 First official language - English 82 14 0 3 0 0 0 97 3 85
2014 First official language - French 67 27 0 5 1 0 0 94 6 81

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 30 12 7 9 3 5 70 17 90
2017 First official language - French 27 40 12 11 3 5 1 72 15 80
2014 First official language - English 40 26 12 11 3 4 5 72 15 85
2014 First official language - French 31 36 17 5 6 2 2 70 12 81

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 37 8 9 9 0 0 74 18 90
2017 First official language - French 46 31 11 10 1 0 0 77 11 80
2014 First official language - English 48 25 8 11 8 0 0 73 19 85
2014 First official language - French 41 35 14 5 6 0 0 75 11 81

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 37 7 14 6 0 0 74 19 89
2017 First official language - French 33 45 10 9 1 1 0 79 10 79
2014 First official language - English 39 33 9 15 4 0 0 72 19 85
2014 First official language - French 37 38 9 6 5 4 1 79 12 81

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 26 10 11 11 8 0 64 25 90
2017 First official language - French 38 30 10 11 3 8 0 74 15 80
2014 First official language - English 39 20 16 11 11 3 0 61 22 85
2014 First official language - French 33 32 15 10 4 5 1 70 15 81

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 18 17 15 14 16 3 44 35 90
2017 First official language - French 11 22 21 19 4 22 1 43 29 80
2014 First official language - English 13 24 14 18 19 13 0 42 42 85
2014 First official language - French 10 19 21 21 12 16 1 34 40 81

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 28 3 5 8 0 0 84 12 90
2017 First official language - French 51 37 8 5 0 0 0 88 5 80
2014 First official language - English 56 35 2 4 2 0 0 92 6 85
2014 First official language - French 54 37 4 2 2 0 0 91 5 81
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 29 7 8 6 0 1 80 14 90
2017 First official language - French 40 46 8 5 1 0 0 86 6 80
2014 First official language - English 56 21 10 6 7 0 0 77 13 84
2014 First official language - French 41 42 9 2 4 2 0 85 6 81

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 27 8 2 6 1 1 84 8 90
2017 First official language - French 46 35 11 4 3 0 1 82 6 80
2014 First official language - English 54 15 18 4 6 4 0 72 10 85
2014 First official language - French 38 38 5 9 2 5 2 83 12 81

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 26 5 4 6 1 1 85 10 90
2017 First official language - French 52 36 8 3 3 0 0 87 5 80
2014 First official language - English 50 27 8 9 2 2 0 79 12 85
2014 First official language - French 37 42 5 7 6 2 0 81 14 81

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 90 10 0 0 0 0 0 100 0 90
2017 First official language - French 75 20 3 1 1 0 0 95 3 80
2014 First official language - English 95 5 0 0 0 0 0 100 0 84
2014 First official language - French 76 15 4 4 1 0 0 91 5 81

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 20 2 3 8 2 6 85 12 90
2017 First official language - French 53 26 3 4 6 4 4 86 11 80
2014 First official language - English 46 20 12 4 9 4 6 73 14 85
2014 First official language - French 49 26 9 5 2 6 2 82 8 81

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 16 6 5 7 1 1 83 12 90
2017 First official language - French 57 30 6 4 3 0 0 87 6 80

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 25 5 1 5 1 1 90 6 90
2017 First official language - French 54 30 10 4 3 0 0 84 6 80

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 17 11 3 5 0 1 81 8 90
2017 First official language - French 51 33 11 3 3 0 0 84 5 80
2014 First official language - English 63 13 12 6 5 0 1 77 11 85
2014 First official language - French 51 39 2 4 2 1 0 91 6 81
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 33 12 7 4 0 0 76 11 26
2017 First official language - French 19 33 21 3 0 7 17 69 4 30
2014 First official language - English 50 33 6 6 0 6 0 88 6 18
2014 First official language - French 37 41 0 4 4 15 0 91 9 27

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 33 9 7 6 3 1 77 13 89
2017 First official language - French 30 35 14 9 3 9 1 72 13 80
2014 First official language - English 36 29 14 10 7 3 1 68 17 84
2014 First official language - French 25 45 16 6 4 5 0 73 10 81

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 39 13 5 7 2 1 75 12 89
2017 First official language - French 22 51 10 6 5 4 1 77 12 80
2014 First official language - English 32 39 8 13 6 1 0 72 19 84
2014 First official language - French 23 43 16 10 4 4 0 69 14 81

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 47 18 5 5 6 1 71 10 89
2017 First official language - French 17 40 16 10 4 11 1 65 16 80
2014 First official language - English 21 39 11 16 8 5 0 64 25 84
2014 First official language - French 21 32 22 12 5 7 0 57 19 81

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 27 13 15 9 6 1 61 26 89
2017 First official language - French 25 30 20 8 9 8 1 60 18 80
2014 First official language - English 27 20 16 20 17 0 0 47 37 84
2014 First official language - French 23 27 22 12 5 10 0 56 19 81

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 39 14 16 10 5 1 58 28 89
2017 First official language - French 10 51 19 10 5 4 1 64 16 80
2014 First official language - English 23 30 13 20 12 2 0 54 33 84
2014 First official language - French 11 52 17 12 5 2 0 65 18 81
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 34 17 3 1 0 0 79 5 90
2017 First official language - French 32 49 12 6 0 0 0 81 6 80
2014 First official language - English 42 41 9 7 0 0 0 84 7 85
2014 First official language - French 39 46 9 5 0 1 0 86 5 81

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 37 7 2 0 0 0 91 2 90
2017 First official language - French 35 50 6 3 0 6 0 91 3 80
2014 First official language - English 60 35 2 2 0 0 0 95 2 85
2014 First official language - French 38 42 10 4 0 6 0 85 4 81

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 44 14 2 5 2 2 79 7 90
2017 First official language - French 28 42 16 10 1 1 0 72 12 80
2014 First official language - English 46 28 7 10 5 4 0 77 16 85
2014 First official language - French 41 42 7 5 1 1 2 86 6 81

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 40 16 3 7 7 1 72 11 90
2017 First official language - French 18 38 23 8 3 10 0 63 11 79
2014 First official language - English 37 34 18 6 5 1 0 72 11 85
2014 First official language - French 21 35 22 7 6 9 0 61 15 81

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 20 18 11 16 9 6 47 32 90
2017 First official language - French 16 28 20 10 9 11 5 53 23 80
2014 First official language - English 22 20 11 14 16 9 7 51 37 85
2014 First official language - French 11 25 21 9 15 15 5 45 29 81

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 73 21 3 2 0 0 0 94 2 90
2017 First official language - French 54 34 6 4 0 0 1 90 4 80
2014 First official language - English 74 19 5 1 0 0 1 94 1 85
2014 First official language - French 53 35 5 4 0 2 1 91 4 81

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 16 3 1 0 0 0 96 1 90
2017 First official language - French 62 24 6 1 1 4 1 91 3 80
2014 First official language - English 72 13 6 5 1 1 2 88 6 85
2014 First official language - French 57 35 5 1 0 2 0 94 1 81

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 34 9 19 14 2 0 57 34 90
2017 First official language - French 29 39 16 11 3 3 0 69 14 80
2014 First official language - English 22 25 9 24 15 3 1 49 41 85
2014 First official language - French 26 28 20 17 6 1 1 56 24 81

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 22 9 27 24 3 0 39 53 89
2017 First official language - French 21 17 15 24 16 5 1 41 43 80
2014 First official language - English 19 12 8 29 27 3 1 32 59 85
2014 First official language - French 9 24 12 31 20 1 4 34 53 81

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 44 13 11 6 1 0 69 17 90
2017 First official language - French 22 35 29 11 1 1 0 58 13 80

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 39 12 10 7 1 0 70 17 90
2017 First official language - French 37 29 20 11 0 3 0 67 12 80
2014 First official language - English 53 22 8 8 2 6 0 80 11 85
2014 First official language - French 41 30 14 2 5 7 1 77 8 81

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 39 14 10 1 2 0 74 12 90
2017 First official language - French 36 39 19 4 0 3 0 77 4 80
2014 First official language - English 48 31 8 6 4 3 0 82 10 85
2014 First official language - French 46 35 15 1 0 2 1 83 1 81

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 34 5 7 5 0 0 84 11 90
2017 First official language - French 49 35 10 5 0 0 0 85 5 80
2014 First official language - English 55 32 9 2 1 0 0 87 3 85
2014 First official language - French 59 31 9 0 0 1 0 91 0 81

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 35 7 4 8 0 0 81 12 90
2017 First official language - French 41 40 15 1 3 0 0 81 4 80
2014 First official language - English 45 33 8 7 7 0 0 78 14 85
2014 First official language - French 38 36 14 9 2 1 0 75 11 81

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 38 6 6 7 0 0 82 12 90
2017 First official language - French 37 44 11 6 1 0 0 81 8 80
2014 First official language - English 42 32 12 9 5 0 0 74 14 85
2014 First official language - French 35 39 16 6 2 1 0 75 9 81

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 19 19 14 7 3 0 58 22 90
2017 First official language - French 32 21 30 10 5 1 0 55 15 80
2014 First official language - English 32 27 19 9 7 6 0 62 18 85
2014 First official language - French 26 31 19 10 10 4 1 60 21 81
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 35 18 47 90
2017 First official language - French 20 45 35 80
2014 First official language - English 33 25 42 85
2014 First official language - French 39 30 31 81

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 3 26 42 10 7 13 31
2017 First official language - French 13 13 63 0 0 13 16
2014 First official language - English 0 22 47 22 9999 10 28
2014 First official language - French 0 15 44 19 9999 22 32
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 20 80 90
2017 First official language - French 14 86 80
2014 First official language - English 13 87 85
2014 First official language - French 16 84 81

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 66 18
2017 First official language - French 64 11
2014 First official language - English 45 11
2014 First official language - French 38 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 61 18
2017 First official language - French 54 11
2014 First official language - English 63 11
2014 First official language - French 69 13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2014 First official language - English 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2017 First official language - French 0 11
2014 First official language - English 0 11
2014 First official language - French 0 13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 0 11
2014 First official language - French 0 13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2017 First official language - French 0 11
2014 First official language - English 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 18
2014 First official language - English 73 11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 18
2017 First official language - French 45 11
2014 First official language - English 45 11
2014 First official language - French 46 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 18
2017 First official language - French 46 11
2014 First official language - English 63 11
2014 First official language - French 54 13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 18

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 78 18
2014 First official language - English 63 11
2014 First official language - French 54 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 18
2014 First official language - French 38 13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2017 First official language - French 0 11
2014 First official language - English 0 11
2014 First official language - French 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - French 0 13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 18
2014 First official language - English 54 11
2014 First official language - French 46 13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 18
2017 First official language - French 55 11
2014 First official language - English 82 11
2014 First official language - French 54 13

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 18

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 18
2014 First official language - English 54 11
2014 First official language - French 38 13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 18
2014 First official language - English 0 11

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10
2014 First official language - French 0 12

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 17

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 17
2017 First official language - French 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 77 17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10
2014 First official language - French 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 82 17
2017 First official language - French 50 10
2014 First official language - French 58 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 17
2017 First official language - French 0 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 100 0 18
2017 First official language - French 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 13 18 14 9 27 7 37 36 90
2017 First official language - French 7 24 19 5 4 32 9 54 15 80
2014 First official language - English 18 9 16 7 11 33 6 44 29 85
2014 First official language - French 10 18 15 7 2 36 11 53 19 81

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 29 14 12 7 6 2 65 21 90
2017 First official language - French 28 32 20 10 0 10 0 67 11 80
2014 First official language - English 37 20 13 8 8 13 1 66 19 85
2014 First official language - French 28 25 16 4 4 21 2 69 10 81
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 54 1 8 3 1 4 87 12 89
2017 First official language - French 34 39 14 3 3 1 7 79 6 80
2014 First official language - English 31 43 11 5 2 1 8 81 8 85
2014 First official language - French 32 33 20 4 0 1 10 74 4 81

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 25 23 16 6 18 2 44 27 90
2017 First official language - French 16 20 21 13 4 15 11 49 22 80
2014 First official language - English 24 40 14 2 5 9 6 75 8 85
2014 First official language - French 28 25 21 2 0 15 9 69 3 81

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 25 8 3 3 12 5 82 8 90
2017 First official language - French 44 37 6 0 1 4 8 91 1 80
2014 First official language - English 50 18 5 5 4 12 8 84 10 85
2014 First official language - French 42 27 7 2 0 14 7 87 3 81

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 29 11 7 5 16 4 72 14 90
2017 First official language - French 33 38 9 3 1 9 8 85 5 80
2014 First official language - English 29 26 12 7 4 14 8 71 14 84
2014 First official language - French 36 36 7 0 0 16 5 91 0 81
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 10 90 90
2017 First official language - French 6 94 80
2014 First official language - French 7 93 81

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 12 19 6 7 37 8 42 23 90
2017 First official language - French 11 23 20 5 0 32 9 58 9 80
2014 First official language - English 17 11 15 2 5 44 6 55 14 84
2014 First official language - French 16 14 21 1 2 39 6 54 7 81

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 34 12 7 5 14 2 72 13 90
2017 First official language - French 25 32 20 6 0 15 1 68 8 80
2014 First official language - English 41 19 13 4 4 20 0 75 9 84
2014 First official language - French 32 26 11 2 2 24 2 78 7 81
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 41 13 6 3 0 2 77 9 90
2017 First official language - French 32 35 20 5 4 1 3 70 9 80

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 25 24 29 12 0 0 36 41 90
2017 First official language - French 13 30 32 21 4 0 0 43 25 80

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 43 17 17 7 0 0 60 24 90
2017 First official language - French 21 31 29 13 4 0 3 54 17 80

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 27 21 18 21 0 0 40 39 90
2017 First official language - French 18 25 36 15 5 1 0 44 20 80

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 23 16 6 4 1 5 73 11 90
2017 First official language - French 41 30 16 4 0 1 9 78 4 80

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 35 21 14 10 0 0 54 25 90
2017 First official language - French 33 32 21 10 3 0 1 66 13 80

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 35 26 10 3 1 0 60 14 90
2017 First official language - French 36 34 22 6 1 0 1 70 8 80

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 30 31 10 5 0 1 54 15 90
2017 First official language - French 25 39 25 9 1 0 1 65 10 80

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 29 19 13 5 0 0 63 18 90
2017 First official language - French 33 43 18 5 0 0 1 77 5 80

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 35 18 17 2 0 0 63 19 89
2017 First official language - French 26 45 16 11 0 0 1 72 11 80

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 25 6 2 1 0 0 91 3 90
2017 First official language - French 61 28 8 1 0 0 3 91 1 80

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 12 8 6 3 1 0 83 9 90
2017 First official language - French 66 16 13 0 0 1 4 86 0 78

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 35 5 1 3 0 0 90 5 90
2017 First official language - French 42 30 20 4 0 0 4 75 4 79

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 17 7 3 3 0 0 86 7 90
2017 First official language - French 60 25 10 1 3 0 1 86 4 80

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 12 5 3 0 0 22 89 4 90
2017 First official language - French 42 23 10 3 1 0 22 82 5 80

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 27 8 2 1 0 3 88 4 90
2017 First official language - French 52 23 12 3 0 1 9 84 3 79

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 15 14 6 10 1 0 70 16 90
2017 First official language - French 63 22 4 5 1 0 5 89 7 80

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 30 12 5 2 0 0 81 7 90
2017 First official language - French 50 29 16 3 0 0 3 80 3 80

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 34 39 13 6 0 0 42 19 90
2017 First official language - French 16 25 44 13 1 0 0 41 15 80

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 20 45 20 10 0 0 30 26 90
2017 First official language - French 1 16 40 31 11 0 0 42 17 80

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 37 15 8 3 3 0 73 12 90
2017 First official language - French 33 51 13 3 0 1 0 85 3 80

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 49 10 8 7 0 0 75 15 90
2017 First official language - French 24 51 17 8 1 0 0 75 9 80
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 11 89 90
2017 First official language - French 11 89 78
2014 First official language - English 15 85 85
2014 First official language - French 14 86 81

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 90 10 10
2014 First official language - English 77 23 13
2014 First official language - French 91 9 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 28 12 3 0 3 0 55 45 90
2017 First official language - French 54 27 11 2 5 1 0 54 46 80

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 39
2017 First official language - French 37 34

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 39
2017 First official language - French 17 34

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 39
2017 First official language - French 31 34

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 39
2017 First official language - French 14 34

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 39
2017 First official language - French 12 34

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 39
2017 First official language - French 51 34

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 10 72 16 0 0 3 39
2017 First official language - French 6 84 2 3 3 3 36

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 23 16 18 10 3 0 55 29 39
2017 First official language - French 27 39 6 14 6 3 6 72 21 36

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 5 16 5 13 5 51 24 41 39
2017 First official language - French 14 20 17 9 0 6 35 57 15 36
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