2017 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	45	0	4	0	96	4	24
2017	3 to 10 years in the federal public service	36	51	4	7	1	87	9	69
2017	11 to 20 years in the federal public service	33	51	7	10	0	83	10	64
2017	More than 20 years in the federal public service	54	38	0	0	8	92	8	13
2014	Less than 3 years in the federal public service	37	52	0	11	0	89	11	27
2014	3 to 10 years in the federal public service	38	48	6	7	1	85	9	80
2014	11 to 20 years in the federal public service	26	56	9	9	0	81	9	43
2014	More than 20 years in the federal public service	29	57	0	14	0	86	14	14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	17	0	4	0	0	96	4	24
2017	3 to 10 years in the federal public service	71	16	6	7	0	0	87	7	69
2017	11 to 20 years in the federal public service	57	34	5	3	2	0	90	5	63
2017	More than 20 years in the federal public service	70	24	0	6	0	0	94	6	13
2014	Less than 3 years in the federal public service	74	18	0	0	8	0	92	8	27
2014	3 to 10 years in the federal public service	60	30	4	4	3	0	90	6	80
2014	11 to 20 years in the federal public service	65	30	0	0	2	2	98	2	43
2014	More than 20 years in the federal public service	64	14	14	0	7	0	79	7	14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	8	8	3	4	0	84	8	24
2017	3 to 10 years in the federal public service	65	25	3	4	3	0	90	7	69
2017	11 to 20 years in the federal public service	60	29	5	6	0	0	89	6	64
2017	More than 20 years in the federal public service	69	31	0	0	0	0	100	0	13
2014	Less than 3 years in the federal public service	56	22	8	4	8	3	81	12	27
2014	3 to 10 years in the federal public service	47	35	5	8	5	0	82	13	80
2014	11 to 20 years in the federal public service	53	23	14	9	0	0	77	9	43
2014	More than 20 years in the federal public service	57	29	7	0	7	0	86	7	14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	29	8	0	0	92	0	24
2017	3 to 10 years in the federal public service	55	32	7	4	1	87	6	69
2017	11 to 20 years in the federal public service	58	34	0	5	3	92	8	63
2017	More than 20 years in the federal public service	62	30	0	0	8	92	8	13
2014	Less than 3 years in the federal public service	47	26	8	11	8	74	19	27
2014	3 to 10 years in the federal public service	54	32	6	6	1	86	8	80
2014	11 to 20 years in the federal public service	58	33	7	2	0	91	2	43
2014	More than 20 years in the federal public service	43	50	0	7	0	93	7	14

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	59	4	0	4	4	91	5	24
2017	3 to 10 years in the federal public service	30	49	1	13	6	0	80	19	69
2017	11 to 20 years in the federal public service	38	35	19	3	3	2	74	7	64
2017	More than 20 years in the federal public service	46	46	0	8	0	0	92	8	13
2014	Less than 3 years in the federal public service	25	41	11	8	8	7	72	16	27
2014	3 to 10 years in the federal public service	21	37	19	16	6	0	59	22	80
2014	11 to 20 years in the federal public service	28	56	7	9	0	0	84	9	43
2014	More than 20 years in the federal public service	21	57	7	14	0	0	79	14	14

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	38	12	4	4	79	9	24
2017	3 to 10 years in the federal public service	39	42	7	9	3	81	12	69
2017	11 to 20 years in the federal public service	45	41	10	3	2	86	5	64
2017	More than 20 years in the federal public service	61	31	8	0	0	92	0	13
2014	Less than 3 years in the federal public service	44	37	4	8	8	81	15	27
2014	3 to 10 years in the federal public service	34	40	13	9	5	74	14	80
2014	11 to 20 years in the federal public service	35	33	23	5	5	67	9	43
2014	More than 20 years in the federal public service	50	43	0	7	0	93	7	14

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	38	4	13	0	83	13	24
2017	3 to 10 years in the federal public service	49	32	9	7	3	81	10	69
2017	11 to 20 years in the federal public service	54	35	6	5	0	89	5	64
2017	More than 20 years in the federal public service	61	32	0	8	0	92	8	13
2014	Less than 3 years in the federal public service	44	30	0	18	8	74	26	27
2014	3 to 10 years in the federal public service	47	32	5	9	6	80	15	80
2014	11 to 20 years in the federal public service	44	40	14	2	0	84	2	43
2014	More than 20 years in the federal public service	64	29	0	7	0	93	7	14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	42	0	0	0	0	0	100	0	24
2017	3 to 10 years in the federal public service	51	44	4	1	0	0	0	94	1	69
2017	11 to 20 years in the federal public service	57	32	5	3	3	0	0	89	6	64
2017	More than 20 years in the federal public service	46	54	0	0	0	0	0	100	0	13
2014	Less than 3 years in the federal public service	59	23	8	7	0	0	4	85	7	27
2014	3 to 10 years in the federal public service	53	31	10	5	0	1	0	85	5	80
2014	11 to 20 years in the federal public service	49	33	9	7	0	0	2	83	7	43
2014	More than 20 years in the federal public service	64	21	7	7	0	0	0	86	7	14

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	30	8	0	0	0	92	0	24
2017	3 to 10 years in the federal public service	49	29	9	7	6	0	78	13	69
2017	11 to 20 years in the federal public service	48	33	8	6	5	0	81	11	64
2017	More than 20 years in the federal public service	54	38	8	0	0	0	92	0	13
2014	Less than 3 years in the federal public service	51	23	11	8	8	0	74	15	27
2014	3 to 10 years in the federal public service	41	35	9	9	5	1	77	14	80
2014	11 to 20 years in the federal public service	49	26	19	5	2	0	74	7	43
2014	More than 20 years in the federal public service	57	21	7	14	0	0	79	14	14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	13	12	0	4	0	33	76	6	24
2017	3 to 10 years in the federal public service	30	29	10	15	6	1	8	66	23	69
2017	11 to 20 years in the federal public service	36	29	8	8	6	0	12	74	17	64
2017	More than 20 years in the federal public service	30	40	8	0	0	0	22	90	0	13
2014	Less than 3 years in the federal public service	15	11	8	8	22	8	29	41	47	27
2014	3 to 10 years in the federal public service	26	27	11	14	11	0	10	60	28	80
2014	11 to 20 years in the federal public service	33	21	14	16	9	0	7	58	28	43
2014	More than 20 years in the federal public service	21	14	7	21	7	7	21	50	40	14

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	68	3	0	0	97	0	24
2017	3 to 10 years in the federal public service	36	42	9	6	7	78	13	69
2017	11 to 20 years in the federal public service	39	39	16	5	2	78	6	64
2017	More than 20 years in the federal public service	61	31	0	8	0	92	8	13
2014	Less than 3 years in the federal public service	33	37	15	7	8	70	15	27
2014	3 to 10 years in the federal public service	31	44	9	10	6	75	16	80
2014	11 to 20 years in the federal public service	33	40	16	9	2	72	12	43
2014	More than 20 years in the federal public service	50	43	0	7	0	93	7	14

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	30	3	9	0	0	88	9	24
2017	3 to 10 years in the federal public service	32	42	9	6	12	0	74	17	69
2017	11 to 20 years in the federal public service	34	33	14	11	8	0	67	19	64
2017	More than 20 years in the federal public service	38	38	0	24	0	0	76	24	13
2014	Less than 3 years in the federal public service	37	34	23	7	0	0	70	7	27
2014	3 to 10 years in the federal public service	25	37	19	9	10	0	63	19	80
2014	11 to 20 years in the federal public service	35	37	9	14	5	0	72	19	43
2014	More than 20 years in the federal public service	29	36	7	14	7	7	69	23	14

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	54	0	4	0	96	4	24
2017	3 to 10 years in the federal public service	35	47	7	6	6	81	12	69
2017	11 to 20 years in the federal public service	35	44	8	8	5	79	13	63
2017	More than 20 years in the federal public service	38	38	0	24	0	76	24	13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	38	8	0	0	0	92	0	24
2017	3 to 10 years in the federal public service	58	26	3	9	4	0	84	13	69
2017	11 to 20 years in the federal public service	45	47	5	2	2	0	92	3	63
2017	More than 20 years in the federal public service	53	31	16	0	0	0	84	0	13
2014	Less than 3 years in the federal public service	59	23	11	4	3	0	82	7	27
2014	3 to 10 years in the federal public service	46	34	9	8	3	1	81	10	80
2014	11 to 20 years in the federal public service	49	37	7	7	0	0	86	7	43
2014	More than 20 years in the federal public service	71	21	0	7	0	0	93	7	14

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	38	3	4	0	92	4	24
2017	3 to 10 years in the federal public service	40	31	13	9	7	71	16	69
2017	11 to 20 years in the federal public service	31	36	14	12	6	67	19	64
2017	More than 20 years in the federal public service	38	46	0	8	8	84	16	13

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	42	0	0	100	0	24
2017	3 to 10 years in the federal public service	59	29	7	4	88	4	69
2017	11 to 20 years in the federal public service	58	30	12	0	88	0	64
2017	More than 20 years in the federal public service	66	34	0	0	100	0	12
2014	Less than 3 years in the federal public service	55	37	8	0	92	0	27
2014	3 to 10 years in the federal public service	52	36	10	1	89	1	80
2014	11 to 20 years in the federal public service	56	28	16	0	84	0	43
2014	More than 20 years in the federal public service	86	14	0	0	100	0	14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	30	9	4	0	0	87	4	24
2017	3 to 10 years in the federal public service	35	32	22	9	1	1	68	10	69
2017	11 to 20 years in the federal public service	27	52	11	5	5	0	79	10	64
2017	More than 20 years in the federal public service	40	34	17	9	0	0	74	9	12
2014	Less than 3 years in the federal public service	30	44	11	8	4	4	77	12	27
2014	3 to 10 years in the federal public service	32	33	13	17	5	0	65	22	80
2014	11 to 20 years in the federal public service	28	42	14	12	5	0	70	16	43
2014	More than 20 years in the federal public service	43	43	0	7	7	0	86	14	14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	38	12	0	0	0	88	0	24
2017	3 to 10 years in the federal public service	37	41	10	9	3	0	78	12	69
2017	11 to 20 years in the federal public service	37	33	17	6	6	0	70	13	64
2017	More than 20 years in the federal public service	49	34	0	17	0	0	83	17	12
2014	Less than 3 years in the federal public service	41	33	11	8	4	4	77	12	27
2014	3 to 10 years in the federal public service	40	32	11	11	5	0	72	16	80
2014	11 to 20 years in the federal public service	40	30	16	7	7	0	70	14	43
2014	More than 20 years in the federal public service	50	29	0	14	7	0	79	21	14

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	34	12	0	0	0	4	87	0	24
2017	3 to 10 years in the federal public service	30	48	10	4	7	0	0	78	12	69
2017	11 to 20 years in the federal public service	33	43	13	5	5	2	0	77	9	64
2017	More than 20 years in the federal public service	42	24	17	17	0	0	0	66	17	12
2014	Less than 3 years in the federal public service	48	37	8	4	4	0	0	85	8	27
2014	3 to 10 years in the federal public service	37	40	11	8	4	0	0	77	11	79
2014	11 to 20 years in the federal public service	33	47	9	9	2	0	0	79	12	43
2014	More than 20 years in the federal public service	36	43	0	7	14	0	0	79	21	14

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	47	3	0	0	97	0	24
2017	3 to 10 years in the federal public service	39	42	9	4	6	81	10	69
2017	11 to 20 years in the federal public service	47	36	14	2	2	82	3	64
2017	More than 20 years in the federal public service	49	34	17	0	0	83	0	12
2014	Less than 3 years in the federal public service	41	30	22	4	4	70	8	27
2014	3 to 10 years in the federal public service	44	34	15	1	6	77	8	80
2014	11 to 20 years in the federal public service	42	35	14	9	0	77	9	43
2014	More than 20 years in the federal public service	43	50	0	7	0	93	7	14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	38	0	7	4	0	89	11	24
2017	3 to 10 years in the federal public service	42	35	13	10	0	0	77	10	69
2017	11 to 20 years in the federal public service	35	38	16	9	2	0	73	11	64
2017	More than 20 years in the federal public service	40	45	8	8	0	0	84	8	13
2014	Less than 3 years in the federal public service	48	22	30	0	0	0	70	0	27
2014	3 to 10 years in the federal public service	24	47	20	7	1	0	71	9	80
2014	11 to 20 years in the federal public service	40	33	21	0	7	0	72	7	43
2014	More than 20 years in the federal public service	21	43	14	7	7	7	69	15	14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	13	25	37	17	0	4	56	17	24
2017	3 to 10 years in the federal public service	6	23	36	17	14	0	3	33	30	69
2017	11 to 20 years in the federal public service	3	14	54	20	8	0	2	28	17	64
2017	More than 20 years in the federal public service	8	0	62	22	8	0	0	30	8	13
2014	Less than 3 years in the federal public service	4	15	23	34	4	8	12	48	24	26
2014	3 to 10 years in the federal public service	4	24	44	20	6	0	1	27	28	79
2014	11 to 20 years in the federal public service	7	21	42	21	9	0	0	30	28	43
2014	More than 20 years in the federal public service	0	50	21	21	7	0	0	29	50	14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	8	20	21	47	4	0	71	8	24
2017	3 to 10 years in the federal public service	13	20	19	22	14	7	4	41	38	69
2017	11 to 20 years in the federal public service	6	12	35	34	7	3	2	44	20	64
2017	More than 20 years in the federal public service	0	8	24	38	22	0	8	66	8	13
2014	Less than 3 years in the federal public service	8	12	15	34	16	4	12	59	23	26
2014	3 to 10 years in the federal public service	10	18	30	27	14	0	1	41	28	79
2014	11 to 20 years in the federal public service	7	9	37	21	23	2	0	45	17	43
2014	More than 20 years in the federal public service	0	29	29	21	14	7	0	38	31	14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	16	37	30	9	0	0	38	24	24
2017	3 to 10 years in the federal public service	12	31	32	16	3	4	3	20	45	69
2017	11 to 20 years in the federal public service	11	25	41	12	6	3	2	19	38	64
2017	More than 20 years in the federal public service	8	32	30	8	14	0	8	24	43	13
2014	Less than 3 years in the federal public service	4	31	19	26	8	4	8	39	39	26
2014	3 to 10 years in the federal public service	13	29	34	16	6	0	1	23	42	79
2014	11 to 20 years in the federal public service	9	19	42	12	14	2	2	27	29	43
2014	More than 20 years in the federal public service	29	7	29	21	7	7	0	31	38	14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	3	24	47	26	0	0	72	3	24
2017	3 to 10 years in the federal public service	3	17	38	24	16	1	0	41	21	69
2017	11 to 20 years in the federal public service	3	14	42	31	9	0	2	40	17	64
2017	More than 20 years in the federal public service	0	16	24	46	14	0	0	61	16	13
2014	Less than 3 years in the federal public service	4	8	31	34	16	0	8	54	13	26
2014	3 to 10 years in the federal public service	4	13	38	33	13	0	0	46	16	79
2014	11 to 20 years in the federal public service	5	12	40	35	9	0	0	44	16	43
2014	More than 20 years in the federal public service	7	21	50	21	0	0	0	21	29	14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	12	18	30	31	0	4	64	18	23
2017	3 to 10 years in the federal public service	19	24	32	12	12	1	0	24	44	69
2017	11 to 20 years in the federal public service	10	21	43	18	6	2	0	25	32	64
2017	More than 20 years in the federal public service	0	24	38	0	30	0	8	33	26	13
2014	Less than 3 years in the federal public service	12	12	15	31	15	4	12	54	28	26
2014	3 to 10 years in the federal public service	19	31	29	13	6	1	1	19	51	80
2014	11 to 20 years in the federal public service	21	33	33	9	5	0	0	14	53	43
2014	More than 20 years in the federal public service	36	21	21	0	7	14	0	8	67	14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	4	28	42	17	0	8	65	5	24
2017	3 to 10 years in the federal public service	13	33	23	16	10	4	0	27	49	69
2017	11 to 20 years in the federal public service	8	27	29	27	7	2	0	35	36	64
2017	More than 20 years in the federal public service	0	24	40	21	8	0	8	31	26	13
2014	Less than 3 years in the federal public service	4	19	19	27	15	8	8	50	27	26
2014	3 to 10 years in the federal public service	13	20	36	19	11	1	0	31	33	79
2014	11 to 20 years in the federal public service	2	21	36	24	14	2	0	39	24	42
2014	More than 20 years in the federal public service	29	36	7	14	14	0	0	29	64	14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	17	29	33	21	0	0	54	17	24
2017	3 to 10 years in the federal public service	6	22	46	16	10	0	0	26	28	69
2017	11 to 20 years in the federal public service	6	15	56	17	3	2	2	21	22	64
2017	More than 20 years in the federal public service	8	16	61	0	16	0	0	16	24	13
2014	Less than 3 years in the federal public service	8	19	11	31	11	8	12	53	34	26
2014	3 to 10 years in the federal public service	11	19	42	19	8	1	0	27	30	80
2014	11 to 20 years in the federal public service	5	21	49	16	5	5	0	22	27	43
2014	More than 20 years in the federal public service	14	29	36	14	0	7	0	15	46	14

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	17	4	4	0	92	4	24
2017	3 to 10 years in the federal public service	69	26	1	3	0	96	3	69
2017	11 to 20 years in the federal public service	73	22	3	2	0	95	2	64
2017	More than 20 years in the federal public service	84	8	8	0	0	92	0	13
2014	Less than 3 years in the federal public service	63	23	0	11	4	85	15	27
2014	3 to 10 years in the federal public service	72	24	0	4	0	96	4	80
2014	11 to 20 years in the federal public service	81	16	0	2	0	98	2	43
2014	More than 20 years in the federal public service	86	14	0	0	0	100	0	14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	37	20	4	0	13	4	70	5	24
2017	3 to 10 years in the federal public service	24	38	16	7	7	3	4	67	16	69
2017	11 to 20 years in the federal public service	40	28	6	14	8	3	0	71	23	64
2017	More than 20 years in the federal public service	38	46	8	0	0	0	8	91	0	13
2014	Less than 3 years in the federal public service	22	30	19	0	4	11	15	70	5	27
2014	3 to 10 years in the federal public service	31	36	16	9	7	0	0	68	16	80
2014	11 to 20 years in the federal public service	44	26	12	14	0	0	5	73	15	43
2014	More than 20 years in the federal public service	57	14	7	0	7	14	0	83	8	14

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	47	4	13	0	83	13	24
2017	3 to 10 years in the federal public service	45	25	16	9	6	69	15	69
2017	11 to 20 years in the federal public service	35	42	5	10	8	78	18	64
2017	More than 20 years in the federal public service	60	24	8	8	0	84	8	13
2014	Less than 3 years in the federal public service	52	30	11	3	4	82	7	27
2014	3 to 10 years in the federal public service	35	27	15	13	10	63	22	80
2014	11 to 20 years in the federal public service	56	30	7	5	2	86	7	43
2014	More than 20 years in the federal public service	50	36	0	0	14	86	14	14

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	58	4	0	0	0	0	96	0	24
2017	3 to 10 years in the federal public service	32	37	9	16	6	0	0	69	22	68
2017	11 to 20 years in the federal public service	31	40	11	13	3	2	0	72	16	63
2017	More than 20 years in the federal public service	60	40	0	0	0	0	0	100	0	13
2014	Less than 3 years in the federal public service	37	38	4	11	0	8	4	83	12	27
2014	3 to 10 years in the federal public service	29	39	15	11	6	0	0	67	18	80
2014	11 to 20 years in the federal public service	51	33	2	12	2	0	0	84	14	43
2014	More than 20 years in the federal public service	43	29	7	7	7	7	0	77	15	14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	33	0	0	0	21	0	100	0	24
2017	3 to 10 years in the federal public service	29	26	17	12	10	6	0	58	23	69
2017	11 to 20 years in the federal public service	34	29	8	16	8	5	0	66	25	64
2017	More than 20 years in the federal public service	60	32	0	0	0	8	0	100	0	13
2014	Less than 3 years in the federal public service	26	33	18	4	4	11	4	70	9	27
2014	3 to 10 years in the federal public service	30	24	19	14	11	3	0	55	26	80
2014	11 to 20 years in the federal public service	42	30	9	12	5	2	0	74	17	43
2014	More than 20 years in the federal public service	71	7	14	0	0	7	0	85	0	14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	13	20	0	0	38	13	60	0	24
2017	3 to 10 years in the federal public service	11	16	20	23	13	16	0	33	43	69
2017	11 to 20 years in the federal public service	16	23	19	19	10	11	2	45	33	64
2017	More than 20 years in the federal public service	22	38	8	0	0	32	0	89	0	13
2014	Less than 3 years in the federal public service	15	8	15	19	11	33	0	33	45	27
2014	3 to 10 years in the federal public service	9	25	18	19	20	10	0	37	43	80
2014	11 to 20 years in the federal public service	12	21	21	26	12	7	2	36	41	43
2014	More than 20 years in the federal public service	14	29	14	0	14	29	0	60	20	14

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	34	4	0	0	96	0	24
2017	3 to 10 years in the federal public service	49	33	6	6	6	83	12	69
2017	11 to 20 years in the federal public service	54	30	6	5	5	84	9	64
2017	More than 20 years in the federal public service	61	31	0	8	0	92	8	13
2014	Less than 3 years in the federal public service	63	37	0	0	0	100	0	27
2014	3 to 10 years in the federal public service	48	41	1	5	5	89	10	80
2014	11 to 20 years in the federal public service	60	28	9	2	0	88	2	43
2014	More than 20 years in the federal public service	64	36	0	0	0	100	0	14

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	25	8	4	4	0	4	82	9	24
2017	3 to 10 years in the federal public service	39	42	9	9	1	0	0	81	10	69
2017	11 to 20 years in the federal public service	46	38	5	5	6	0	0	84	11	64
2017	More than 20 years in the federal public service	54	30	8	8	0	0	0	84	8	13
2014	Less than 3 years in the federal public service	48	30	15	0	7	0	0	78	7	27
2014	3 to 10 years in the federal public service	49	32	6	6	6	0	0	81	13	79
2014	11 to 20 years in the federal public service	47	35	14	2	2	0	0	81	5	43
2014	More than 20 years in the federal public service	50	29	0	0	7	14	0	92	8	14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	38	0	0	0	4	4	100	0	24
2017	3 to 10 years in the federal public service	51	28	13	6	3	0	0	78	9	69
2017	11 to 20 years in the federal public service	48	31	11	0	8	0	2	81	8	64
2017	More than 20 years in the federal public service	54	38	0	8	0	0	0	92	8	13
2014	Less than 3 years in the federal public service	44	26	11	0	4	15	0	83	4	27
2014	3 to 10 years in the federal public service	46	23	14	9	6	1	1	71	15	80
2014	11 to 20 years in the federal public service	47	30	12	5	2	2	2	80	7	43
2014	More than 20 years in the federal public service	50	43	0	7	0	0	0	93	7	14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	25	0	0	0	4	4	100	0	24
2017	3 to 10 years in the federal public service	52	33	7	4	3	0	0	85	7	69
2017	11 to 20 years in the federal public service	52	29	8	5	6	0	0	81	11	64
2017	More than 20 years in the federal public service	54	38	0	0	8	0	0	92	8	13
2014	Less than 3 years in the federal public service	51	26	8	4	4	8	0	84	8	27
2014	3 to 10 years in the federal public service	41	35	8	9	6	1	0	77	15	80
2014	11 to 20 years in the federal public service	42	44	7	7	0	0	0	86	7	43
2014	More than 20 years in the federal public service	50	21	0	14	7	7	0	77	23	14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	17	0	0	4	96	4	24
2017	3 to 10 years in the federal public service	80	19	1	0	0	99	0	69
2017	11 to 20 years in the federal public service	86	11	2	2	0	97	2	64
2017	More than 20 years in the federal public service	84	16	0	0	0	100	0	13
2014	Less than 3 years in the federal public service	85	11	0	0	4	96	4	27
2014	3 to 10 years in the federal public service	86	11	1	1	0	97	1	79
2014	11 to 20 years in the federal public service	88	7	2	2	0	95	2	43
2014	More than 20 years in the federal public service	79	7	7	7	0	86	7	14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	8	0	0	0	13	21	100	0	24
2017	3 to 10 years in the federal public service	56	20	6	3	12	1	1	79	15	69
2017	11 to 20 years in the federal public service	49	33	0	6	6	2	3	87	13	64
2017	More than 20 years in the federal public service	71	22	0	0	0	0	6	100	0	13
2014	Less than 3 years in the federal public service	36	11	23	8	4	11	8	58	14	27
2014	3 to 10 years in the federal public service	44	21	10	6	10	5	4	71	18	80
2014	11 to 20 years in the federal public service	58	28	5	0	2	2	5	93	3	43
2014	More than 20 years in the federal public service	57	36	7	0	0	0	0	93	0	14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	25	0	4	0	4	4	95	5	24
2017	3 to 10 years in the federal public service	59	23	9	4	4	0	0	83	9	69
2017	11 to 20 years in the federal public service	60	22	5	5	8	0	0	82	13	64
2017	More than 20 years in the federal public service	62	30	8	0	0	0	0	92	0	13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	29	0	0	0	0	4	100	0	24
2017	3 to 10 years in the federal public service	55	32	9	0	3	1	0	88	3	69
2017	11 to 20 years in the federal public service	56	23	8	6	6	0	0	79	13	64
2017	More than 20 years in the federal public service	62	30	8	0	0	0	0	92	0	13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	33	0	0	0	0	4	100	0	24
2017	3 to 10 years in the federal public service	55	23	17	3	1	0	0	78	4	69
2017	11 to 20 years in the federal public service	56	22	11	3	8	0	0	78	11	64
2017	More than 20 years in the federal public service	54	38	0	8	0	0	0	92	8	13
2014	Less than 3 years in the federal public service	62	23	8	4	4	0	0	85	8	27
2014	3 to 10 years in the federal public service	50	27	11	5	6	0	0	77	11	80
2014	11 to 20 years in the federal public service	65	26	0	5	0	2	2	95	5	43
2014	More than 20 years in the federal public service	64	21	7	7	0	0	0	86	7	14

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	0	49	29	0	7	0	14	58	8	14
2017	11 to 20 years in the federal public service	42	24	12	6	0	6	9	79	7	34
2014	3 to 10 years in the federal public service	50	33	0	11	0	6	0	88	12	18
2014	11 to 20 years in the federal public service	39	39	6	0	0	17	0	93	0	18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	30	4	0	0	4	0	96	0	24
2017	3 to 10 years in the federal public service	26	36	9	15	6	7	1	68	22	69
2017	11 to 20 years in the federal public service	30	37	17	5	5	5	2	71	11	63
2017	More than 20 years in the federal public service	68	16	8	0	0	8	0	91	0	13
2014	Less than 3 years in the federal public service	38	31	12	0	4	15	0	82	5	26
2014	3 to 10 years in the federal public service	24	41	11	13	7	3	1	68	21	80
2014	11 to 20 years in the federal public service	33	35	26	5	2	0	0	67	7	43
2014	More than 20 years in the federal public service	43	29	7	7	7	7	0	77	15	14

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	54	0	0	0	0	0	100	0	24
2017	3 to 10 years in the federal public service	20	41	15	9	9	6	1	66	19	69
2017	11 to 20 years in the federal public service	25	47	13	5	7	2	2	75	12	63
2017	More than 20 years in the federal public service	52	40	8	0	0	0	0	92	0	13
2014	Less than 3 years in the federal public service	38	39	4	8	4	8	0	83	13	26
2014	3 to 10 years in the federal public service	25	37	18	14	6	0	0	62	20	80
2014	11 to 20 years in the federal public service	26	51	7	14	0	2	0	79	14	43
2014	More than 20 years in the federal public service	21	43	14	0	14	7	0	69	15	14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	46	8	0	0	8	0	91	0	24
2017	3 to 10 years in the federal public service	8	42	20	10	7	10	1	57	20	69
2017	11 to 20 years in the federal public service	14	47	19	8	3	7	2	67	12	63
2017	More than 20 years in the federal public service	52	32	8	0	0	8	0	91	0	13
2014	Less than 3 years in the federal public service	30	35	4	8	4	19	0	81	14	26
2014	3 to 10 years in the federal public service	21	35	19	12	9	4	0	58	22	80
2014	11 to 20 years in the federal public service	16	40	19	23	2	0	0	56	26	43
2014	More than 20 years in the federal public service	14	36	14	7	14	14	0	58	25	14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	42	4	0	0	21	0	95	0	24
2017	3 to 10 years in the federal public service	22	23	19	17	15	3	1	47	33	69
2017	11 to 20 years in the federal public service	27	31	15	11	8	7	2	63	21	63
2017	More than 20 years in the federal public service	52	24	24	0	0	0	0	76	0	13
2014	Less than 3 years in the federal public service	34	15	12	8	19	12	0	56	31	26
2014	3 to 10 years in the federal public service	23	25	18	19	15	1	0	48	34	80
2014	11 to 20 years in the federal public service	16	30	26	21	0	7	0	50	23	43
2014	More than 20 years in the federal public service	43	14	21	7	7	7	0	62	15	14

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	58	13	9	0	8	0	77	9	24
2017	3 to 10 years in the federal public service	14	35	17	15	13	4	1	52	29	69
2017	11 to 20 years in the federal public service	10	48	18	14	7	2	2	60	22	63
2017	More than 20 years in the federal public service	16	60	8	8	0	8	0	83	9	13
2014	Less than 3 years in the federal public service	22	35	16	12	0	15	0	68	14	26
2014	3 to 10 years in the federal public service	14	42	11	21	11	0	0	56	32	80
2014	11 to 20 years in the federal public service	14	42	26	14	5	0	0	56	19	43
2014	More than 20 years in the federal public service	36	29	7	7	21	0	0	64	29	14

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	29	17	4	0	0	79	4	24
2017	3 to 10 years in the federal public service	32	45	17	4	1	0	77	6	69
2017	11 to 20 years in the federal public service	40	43	11	6	0	0	83	6	64
2017	More than 20 years in the federal public service	53	32	16	0	0	0	84	0	13
2014	Less than 3 years in the federal public service	55	30	7	8	0	0	85	8	27
2014	3 to 10 years in the federal public service	36	47	10	6	0	0	84	6	80
2014	11 to 20 years in the federal public service	37	47	12	5	0	0	84	5	43
2014	More than 20 years in the federal public service	43	43	0	7	0	7	92	8	14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	54	4	0	0	96	0	24
2017	3 to 10 years in the federal public service	46	42	6	4	1	90	4	69
2017	11 to 20 years in the federal public service	42	44	8	0	7	92	0	64
2017	More than 20 years in the federal public service	53	32	8	8	0	84	8	13
2014	Less than 3 years in the federal public service	44	41	4	4	8	92	4	27
2014	3 to 10 years in the federal public service	49	38	9	4	1	87	4	80
2014	11 to 20 years in the federal public service	53	40	2	0	5	98	0	43
2014	More than 20 years in the federal public service	43	43	7	7	0	86	7	14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	50	4	9	0	4	9	85	10	24
2017	3 to 10 years in the federal public service	28	46	19	4	1	1	0	75	6	69
2017	11 to 20 years in the federal public service	28	39	18	8	6	0	0	68	15	64
2017	More than 20 years in the federal public service	53	39	0	0	0	8	0	100	0	13
2014	Less than 3 years in the federal public service	37	26	8	15	4	7	4	71	21	27
2014	3 to 10 years in the federal public service	40	35	10	9	4	1	1	77	13	80
2014	11 to 20 years in the federal public service	49	37	5	5	2	2	0	88	7	43
2014	More than 20 years in the federal public service	50	50	0	0	0	0	0	100	0	14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	37	13	4	0	13	4	79	5	24
2017	3 to 10 years in the federal public service	17	41	20	4	7	10	0	64	13	69
2017	11 to 20 years in the federal public service	20	41	21	8	5	5	0	64	14	63
2017	More than 20 years in the federal public service	45	31	16	0	0	8	0	83	0	13
2014	Less than 3 years in the federal public service	26	26	15	15	4	15	0	61	22	27
2014	3 to 10 years in the federal public service	27	34	20	9	8	3	0	63	17	80
2014	11 to 20 years in the federal public service	33	42	21	0	2	2	0	76	2	43
2014	More than 20 years in the federal public service	29	29	29	0	7	7	0	62	8	14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	13	17	4	0	25	16	64	7	24
2017	3 to 10 years in the federal public service	20	26	17	10	16	7	3	51	29	69
2017	11 to 20 years in the federal public service	13	28	19	14	16	8	1	45	33	64
2017	More than 20 years in the federal public service	14	16	39	0	0	8	22	43	0	13
2014	Less than 3 years in the federal public service	15	15	0	11	11	37	11	57	43	27
2014	3 to 10 years in the federal public service	11	30	16	12	22	5	3	45	38	80
2014	11 to 20 years in the federal public service	28	16	21	7	9	9	9	54	20	43
2014	More than 20 years in the federal public service	14	14	21	21	7	14	7	36	36	14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	25	4	0	0	4	96	0	24
2017	3 to 10 years in the federal public service	56	33	4	6	0	0	90	6	69
2017	11 to 20 years in the federal public service	66	27	5	2	0	0	94	2	64
2017	More than 20 years in the federal public service	84	8	8	0	0	0	92	0	13
2014	Less than 3 years in the federal public service	59	30	0	0	7	3	100	0	27
2014	3 to 10 years in the federal public service	62	28	5	4	0	1	91	4	80
2014	11 to 20 years in the federal public service	65	23	9	2	0	0	88	2	43
2014	More than 20 years in the federal public service	71	29	0	0	0	0	100	0	14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	17	0	4	0	3	0	96	4	24
2017	3 to 10 years in the federal public service	69	20	6	0	0	3	1	94	0	69
2017	11 to 20 years in the federal public service	71	23	5	2	0	0	0	94	2	64
2017	More than 20 years in the federal public service	76	8	8	0	8	0	0	84	8	13
2014	Less than 3 years in the federal public service	63	15	0	8	0	7	7	91	9	27
2014	3 to 10 years in the federal public service	58	30	8	4	1	0	0	87	5	80
2014	11 to 20 years in the federal public service	72	26	2	0	0	0	0	98	0	43
2014	More than 20 years in the federal public service	79	0	14	0	0	7	0	85	0	14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	42	15	4	0	4	0	79	5	24
2017	3 to 10 years in the federal public service	17	30	16	22	12	3	0	49	34	69
2017	11 to 20 years in the federal public service	26	38	10	15	11	0	0	64	26	64
2017	More than 20 years in the federal public service	38	54	0	0	0	8	0	100	0	13
2014	Less than 3 years in the federal public service	22	30	11	19	4	7	7	61	26	27
2014	3 to 10 years in the federal public service	24	21	13	26	16	0	0	45	42	80
2014	11 to 20 years in the federal public service	28	30	16	14	9	2	0	60	24	43
2014	More than 20 years in the federal public service	14	43	21	14	0	7	0	62	15	14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	30	17	17	9	11	0	52	29	24
2017	3 to 10 years in the federal public service	16	17	6	28	29	4	0	35	59	69
2017	11 to 20 years in the federal public service	19	19	16	27	18	2	0	39	45	63
2017	More than 20 years in the federal public service	32	22	14	16	8	0	8	59	26	13
2014	Less than 3 years in the federal public service	11	15	4	37	19	7	7	31	65	27
2014	3 to 10 years in the federal public service	15	16	10	26	30	1	1	32	58	80
2014	11 to 20 years in the federal public service	14	19	14	35	16	2	0	33	52	43
2014	More than 20 years in the federal public service	14	21	14	29	14	0	7	38	46	14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	54	17	0	0	0	83	0	24
2017	3 to 10 years in the federal public service	19	36	26	15	3	1	56	18	69
2017	11 to 20 years in the federal public service	23	39	17	13	6	2	63	20	64
2017	More than 20 years in the federal public service	45	39	8	8	0	0	84	8	13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	38	21	8	0	4	0	69	9	24
2017	3 to 10 years in the federal public service	32	35	17	12	4	0	0	67	16	69
2017	11 to 20 years in the federal public service	35	32	14	11	5	3	0	69	17	64
2017	More than 20 years in the federal public service	48	44	0	8	0	0	0	92	8	13
2014	Less than 3 years in the federal public service	44	19	4	11	8	15	0	74	22	27
2014	3 to 10 years in the federal public service	47	25	13	6	4	4	1	76	11	80
2014	11 to 20 years in the federal public service	44	33	14	2	0	7	0	83	3	43
2014	More than 20 years in the federal public service	50	29	7	0	7	7	0	85	8	14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	37	8	0	0	0	0	92	0	24
2017	3 to 10 years in the federal public service	24	44	17	12	0	3	0	70	12	69
2017	11 to 20 years in the federal public service	30	38	20	6	2	3	0	71	8	64
2017	More than 20 years in the federal public service	69	24	8	0	0	0	0	92	0	13
2014	Less than 3 years in the federal public service	37	30	15	7	0	11	0	75	8	27
2014	3 to 10 years in the federal public service	41	38	11	3	4	3	1	82	7	80
2014	11 to 20 years in the federal public service	56	30	9	5	0	0	0	86	5	43
2014	More than 20 years in the federal public service	64	21	14	0	0	0	0	86	0	14

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	30	0	0	0	0	100	0	24
2017	3 to 10 years in the federal public service	46	31	13	7	3	0	77	10	69
2017	11 to 20 years in the federal public service	42	44	5	6	3	0	86	9	64
2017	More than 20 years in the federal public service	76	16	0	8	0	0	92	8	13
2014	Less than 3 years in the federal public service	67	22	8	3	0	0	89	3	27
2014	3 to 10 years in the federal public service	51	35	11	1	1	0	86	3	80
2014	11 to 20 years in the federal public service	56	35	9	0	0	0	91	0	43
2014	More than 20 years in the federal public service	71	21	0	0	0	7	100	0	14

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	42	0	0	0	0	100	0	24
2017	3 to 10 years in the federal public service	40	35	16	1	7	0	75	9	69
2017	11 to 20 years in the federal public service	40	41	8	5	6	0	81	11	64
2017	More than 20 years in the federal public service	53	24	16	8	0	0	76	8	13
2014	Less than 3 years in the federal public service	48	37	11	0	4	0	85	4	27
2014	3 to 10 years in the federal public service	39	34	10	11	6	0	72	18	80
2014	11 to 20 years in the federal public service	42	35	14	5	5	0	77	9	43
2014	More than 20 years in the federal public service	43	29	7	14	0	7	77	15	14

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	46	0	0	0	0	100	0	24
2017	3 to 10 years in the federal public service	40	36	12	6	6	0	77	12	69
2017	11 to 20 years in the federal public service	35	45	8	6	5	0	81	11	64
2017	More than 20 years in the federal public service	45	32	8	16	0	0	76	16	13
2014	Less than 3 years in the federal public service	44	38	15	0	4	0	82	4	27
2014	3 to 10 years in the federal public service	36	32	15	11	5	0	69	16	80
2014	11 to 20 years in the federal public service	35	44	12	7	2	0	79	9	43
2014	More than 20 years in the federal public service	50	21	14	7	0	7	77	8	14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	17	15	9	0	4	0	75	9	24
2017	3 to 10 years in the federal public service	32	15	26	12	12	4	0	48	24	69
2017	11 to 20 years in the federal public service	28	25	30	14	3	0	0	53	17	64
2017	More than 20 years in the federal public service	48	37	0	16	0	0	0	84	16	13
2014	Less than 3 years in the federal public service	33	18	23	11	4	11	0	58	17	27
2014	3 to 10 years in the federal public service	30	27	19	10	11	3	0	59	22	80
2014	11 to 20 years in the federal public service	26	37	19	12	5	2	0	64	17	43
2014	More than 20 years in the federal public service	21	29	14	0	14	14	7	64	18	14

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	25	17	58	24
2017	3 to 10 years in the federal public service	26	32	42	69
2017	11 to 20 years in the federal public service	30	33	37	64
2017	More than 20 years in the federal public service	32	40	29	13
2014	Less than 3 years in the federal public service	52	8	41	27
2014	3 to 10 years in the federal public service	37	25	37	80
2014	11 to 20 years in the federal public service	21	37	42	43
2014	More than 20 years in the federal public service	43	43	14	14

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	3 to 10 years in the federal public service	22	56	17	0	6	18
2017	11 to 20 years in the federal public service	27	52	0	0	21	19
2014	Less than 3 years in the federal public service	15	15	22	9999	49	14
2014	3 to 10 years in the federal public service	23	53	17	9999	7	30

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	17	83	69
2017	11 to 20 years in the federal public service	21	79	64
2014	3 to 10 years in the federal public service	22	78	80

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	67	12
2017	11 to 20 years in the federal public service	69	13
2014	3 to 10 years in the federal public service	39	18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	58	12
2017	11 to 20 years in the federal public service	61	13
2014	3 to 10 years in the federal public service	72	18

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	12
2017	11 to 20 years in the federal public service	13
2014	3 to 10 years in the federal public service	18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	18

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12
2017	11 to 20 years in the federal public service	0	13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	70	13
2014	3 to 10 years in the federal public service	39	18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	12
2017	11 to 20 years in the federal public service	47	13
2014	3 to 10 years in the federal public service	44	18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	55	13
2014	3 to 10 years in the federal public service	61	18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	47	13
2014	3 to 10 years in the federal public service	27	18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	39	13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	42	12
2017	11 to 20 years in the federal public service	69	13
2014	3 to 10 years in the federal public service	55	18

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	12
2017	11 to 20 years in the federal public service	13
2014	3 to 10 years in the federal public service	18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	42	12
2017	11 to 20 years in the federal public service	47	13
2014	3 to 10 years in the federal public service	55	18

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	47	13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	12
2017	11 to 20 years in the federal public service	61	13
2014	3 to 10 years in the federal public service	72	18

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	55	13
2014	3 to 10 years in the federal public service	50	18

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	46	11
2014	3 to 10 years in the federal public service	43	16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	64	11
2017	11 to 20 years in the federal public service	59	12
2014	3 to 10 years in the federal public service	56	16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	64	11
2017	11 to 20 years in the federal public service	75	12
2014	3 to 10 years in the federal public service	63	16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2017	11 to 20 years in the federal public service	0	12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	100	0	12
2017	11 to 20 years in the federal public service	100	0	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	12	17	0	4	38	17	52	10	24
2017	3 to 10 years in the federal public service	6	19	23	13	4	28	7	38	27	69
2017	11 to 20 years in the federal public service	13	23	16	11	10	24	3	50	28	64
2017	More than 20 years in the federal public service	6	6	8	8	8	48	16	36	44	13
2014	Less than 3 years in the federal public service	4	4	18	4	0	48	22	25	13	27
2014	3 to 10 years in the federal public service	14	16	15	9	11	29	6	46	31	80
2014	11 to 20 years in the federal public service	19	19	16	9	2	28	7	57	18	43
2014	More than 20 years in the federal public service	14	7	14	0	7	57	0	50	17	14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	42	25	0	0	8	8	69	0	24
2017	3 to 10 years in the federal public service	25	32	19	13	3	9	0	62	18	69
2017	11 to 20 years in the federal public service	35	27	11	12	6	8	0	67	20	64
2017	More than 20 years in the federal public service	45	24	16	16	0	0	0	69	16	13
2014	Less than 3 years in the federal public service	14	15	11	7	4	41	8	57	21	27
2014	3 to 10 years in the federal public service	30	25	16	6	10	13	0	63	18	80
2014	11 to 20 years in the federal public service	44	23	16	7	0	7	2	74	8	43
2014	More than 20 years in the federal public service	36	21	7	0	7	29	0	80	10	14

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	46	4	21	4	0	8	68	28	24
2017	3 to 10 years in the federal public service	26	57	7	1	4	1	3	86	6	69
2017	11 to 20 years in the federal public service	41	34	10	5	0	2	8	84	5	63
2017	More than 20 years in the federal public service	37	55	0	0	8	0	0	92	8	13
2014	Less than 3 years in the federal public service	15	38	8	11	7	8	14	67	23	27
2014	3 to 10 years in the federal public service	34	40	18	5	0	0	4	77	5	80
2014	11 to 20 years in the federal public service	35	37	19	0	0	0	9	79	0	43
2014	More than 20 years in the federal public service	29	36	7	0	0	0	29	90	0	14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	13	9	17	0	34	12	53	31	24
2017	3 to 10 years in the federal public service	9	26	25	16	6	15	4	43	27	69
2017	11 to 20 years in the federal public service	14	27	25	13	5	11	6	49	21	64
2017	More than 20 years in the federal public service	24	13	24	8	8	16	8	48	21	13
2014	Less than 3 years in the federal public service	4	23	26	4	0	26	18	47	7	27
2014	3 to 10 years in the federal public service	27	35	19	3	5	6	5	70	8	80
2014	11 to 20 years in the federal public service	33	33	16	0	0	14	5	80	0	43
2014	More than 20 years in the federal public service	36	36	0	7	0	14	7	91	9	14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	17	8	0	0	17	12	88	0	24
2017	3 to 10 years in the federal public service	39	35	6	1	1	13	4	89	4	69
2017	11 to 20 years in the federal public service	42	32	8	3	5	2	8	82	9	64
2017	More than 20 years in the federal public service	60	32	8	0	0	0	0	92	0	13
2014	Less than 3 years in the federal public service	23	26	0	4	0	41	7	93	7	27
2014	3 to 10 years in the federal public service	49	20	9	6	3	8	6	80	10	80
2014	11 to 20 years in the federal public service	51	26	7	0	2	5	9	89	3	43
2014	More than 20 years in the federal public service	50	21	0	0	0	14	14	100	0	14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	21	4	0	0	21	12	94	0	24
2017	3 to 10 years in the federal public service	26	32	12	7	3	16	4	73	13	69
2017	11 to 20 years in the federal public service	25	43	8	5	5	8	7	80	11	64
2017	More than 20 years in the federal public service	53	24	24	0	0	0	0	76	0	13
2014	Less than 3 years in the federal public service	8	31	12	0	4	38	7	71	7	26
2014	3 to 10 years in the federal public service	35	29	10	8	3	11	5	76	12	80
2014	11 to 20 years in the federal public service	37	37	12	0	0	5	9	86	0	43
2014	More than 20 years in the federal public service	36	29	0	0	0	29	7	100	0	14

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	0	100	24
2017	3 to 10 years in the federal public service	12	88	69
2017	11 to 20 years in the federal public service	10	90	64
2017	More than 20 years in the federal public service	0	100	13
2014	3 to 10 years in the federal public service	10	90	80
2014	11 to 20 years in the federal public service	0	100	43
2014	More than 20 years in the federal public service	0	100	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	12	17	0	4	38	17	52	10	24
2017	3 to 10 years in the federal public service	7	17	25	10	1	35	4	40	19	69
2017	11 to 20 years in the federal public service	16	22	16	3	6	29	8	60	15	64
2017	More than 20 years in the federal public service	6	14	16	0	0	48	16	57	0	13
2014	Less than 3 years in the federal public service	7	8	16	0	4	58	7	44	11	26
2014	3 to 10 years in the federal public service	18	10	21	3	6	36	6	48	15	80
2014	11 to 20 years in the federal public service	21	19	14	2	0	37	7	71	4	43
2014	More than 20 years in the federal public service	7	14	21	0	0	57	0	50	0	14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	46	13	4	0	13	4	79	5	24
2017	3 to 10 years in the federal public service	19	33	22	7	1	16	1	63	11	69
2017	11 to 20 years in the federal public service	33	31	11	6	5	11	2	75	13	64
2017	More than 20 years in the federal public service	37	24	16	8	0	16	0	72	9	13
2014	Less than 3 years in the federal public service	15	19	12	4	4	46	0	64	14	26
2014	3 to 10 years in the federal public service	38	21	14	4	5	18	1	72	11	80
2014	11 to 20 years in the federal public service	44	26	9	2	0	16	2	86	3	43
2014	More than 20 years in the federal public service	36	29	14	0	0	21	0	82	0	14

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	47	8	4	8	0	0	79	13	24
2017	3 to 10 years in the federal public service	26	42	17	4	4	1	4	72	9	69
2017	11 to 20 years in the federal public service	34	38	19	6	2	0	2	73	8	64
2017	More than 20 years in the federal public service	61	16	16	8	0	0	0	76	8	13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	30	33	16	4	47	20	24
2017	3 to 10 years in the federal public service	7	28	28	26	12	35	38	69
2017	11 to 20 years in the federal public service	11	23	28	30	8	34	37	64
2017	More than 20 years in the federal public service	30	40	14	16	0	70	16	13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	47	11	0	0	0	89	0	24
2017	3 to 10 years in the federal public service	17	38	22	16	7	0	55	23	69
2017	11 to 20 years in the federal public service	11	32	28	21	6	2	44	27	64
2017	More than 20 years in the federal public service	24	45	16	8	0	8	74	8	13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	38	17	11	4	0	68	15	24
2017	3 to 10 years in the federal public service	12	26	29	14	19	0	38	33	69
2017	11 to 20 years in the federal public service	14	17	34	19	14	2	32	33	64
2017	More than 20 years in the federal public service	24	38	14	24	0	0	62	24	13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	29	8	0	0	0	8	92	0	24
2017	3 to 10 years in the federal public service	49	23	17	3	3	0	4	76	6	69
2017	11 to 20 years in the federal public service	30	30	20	8	3	3	6	66	12	64
2017	More than 20 years in the federal public service	54	14	0	8	0	0	24	90	10	13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	46	29	0	4	0	67	4	24
2017	3 to 10 years in the federal public service	26	30	20	15	9	0	56	23	69
2017	11 to 20 years in the federal public service	23	33	22	14	6	2	57	21	64
2017	More than 20 years in the federal public service	40	37	8	16	0	0	76	16	13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	46	17	0	0	0	0	83	0	24
2017	3 to 10 years in the federal public service	22	33	29	12	4	0	0	55	16	69
2017	11 to 20 years in the federal public service	30	36	24	8	2	0	2	66	10	64
2017	More than 20 years in the federal public service	54	22	8	8	0	8	0	83	9	13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	37	16	4	0	4	79	4	24
2017	3 to 10 years in the federal public service	22	29	33	10	6	0	51	16	69
2017	11 to 20 years in the federal public service	18	36	30	13	2	2	55	14	64
2017	More than 20 years in the federal public service	32	53	16	0	0	0	84	0	13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	37	8	9	0	0	83	9	24
2017	3 to 10 years in the federal public service	27	36	20	15	1	0	64	16	69
2017	11 to 20 years in the federal public service	31	36	21	6	5	2	68	11	64
2017	More than 20 years in the federal public service	61	24	16	0	0	0	84	0	13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	42	25	12	0	0	63	12	24
2017	3 to 10 years in the federal public service	27	41	15	18	0	0	68	18	68
2017	11 to 20 years in the federal public service	22	42	19	12	3	2	65	16	64
2017	More than 20 years in the federal public service	62	22	8	8	0	0	84	8	13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	38	0	0	0	0	100	0	24
2017	3 to 10 years in the federal public service	61	28	9	0	1	1	90	1	69
2017	11 to 20 years in the federal public service	65	22	6	5	0	2	89	5	64
2017	More than 20 years in the federal public service	76	16	8	0	0	0	92	0	13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	13	0	4	0	0	0	96	4	24
2017	3 to 10 years in the federal public service	67	17	12	4	0	0	0	84	4	69
2017	11 to 20 years in the federal public service	64	11	12	2	5	2	5	80	7	62
2017	More than 20 years in the federal public service	76	8	16	0	0	0	0	84	0	13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	42	8	4	0	0	88	4	24
2017	3 to 10 years in the federal public service	52	35	9	3	1	0	87	4	69
2017	11 to 20 years in the federal public service	43	30	17	2	3	5	77	5	63
2017	More than 20 years in the federal public service	70	14	16	0	0	0	84	0	13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	13	8	0	4	0	88	4	24
2017	3 to 10 years in the federal public service	59	23	12	3	3	0	83	6	69
2017	11 to 20 years in the federal public service	62	23	6	3	3	2	87	7	64
2017	More than 20 years in the federal public service	92	8	0	0	0	0	100	0	13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	11	4	4	0	21	89	5	24
2017	3 to 10 years in the federal public service	60	13	6	0	1	20	91	2	69
2017	11 to 20 years in the federal public service	41	26	10	5	0	19	82	6	64
2017	More than 20 years in the federal public service	38	8	14	8	0	32	67	12	13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	21	16	4	0	0	0	80	4	24
2017	3 to 10 years in the federal public service	55	28	10	3	0	0	4	87	3	69
2017	11 to 20 years in the federal public service	50	27	8	2	2	2	10	87	4	63
2017	More than 20 years in the federal public service	84	0	8	0	0	0	8	92	0	13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	13	25	13	4	0	0	58	17	24
2017	3 to 10 years in the federal public service	56	20	7	4	10	0	1	78	15	69
2017	11 to 20 years in the federal public service	62	21	5	5	2	1	5	88	7	64
2017	More than 20 years in the federal public service	84	0	8	0	8	0	0	84	8	13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	25	25	4	0	0	70	4	24
2017	3 to 10 years in the federal public service	46	33	17	3	0	0	80	3	69
2017	11 to 20 years in the federal public service	50	31	8	5	3	3	84	8	64
2017	More than 20 years in the federal public service	84	8	8	0	0	0	92	0	13

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	55	34	7	0	59	7	24
2017	3 to 10 years in the federal public service	16	22	41	17	4	38	22	69
2017	11 to 20 years in the federal public service	8	29	49	11	3	37	14	64
2017	More than 20 years in the federal public service	24	29	24	16	8	53	24	13

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	25	38	29	8	37	25	24
2017	3 to 10 years in the federal public service	3	19	45	19	15	33	22	69
2017	11 to 20 years in the federal public service	6	15	44	31	3	35	22	64
2017	More than 20 years in the federal public service	0	16	32	24	29	53	16	13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	43	8	0	4	13	86	5	24
2017	3 to 10 years in the federal public service	29	44	17	6	3	1	73	9	69
2017	11 to 20 years in the federal public service	33	45	14	8	0	0	78	8	64
2017	More than 20 years in the federal public service	61	39	0	0	0	0	100	0	13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	67	4	0	0	96	0	24
2017	3 to 10 years in the federal public service	26	44	15	10	6	69	16	69
2017	11 to 20 years in the federal public service	20	53	16	6	5	73	11	64
2017	More than 20 years in the federal public service	38	38	8	16	0	76	16	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	15	85	68
2017	11 to 20 years in the federal public service	13	87	63
2017	More than 20 years in the federal public service	0	100	13
2014	3 to 10 years in the federal public service	19	81	80

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	70	30	10
2014	3 to 10 years in the federal public service	87	13	15

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	17	17	0	0	4	64	36	24
2017	3 to 10 years in the federal public service	48	31	14	4	1	1	49	51	69
2017	11 to 20 years in the federal public service	50	30	9	3	5	3	51	49	64
2017	More than 20 years in the federal public service	76	24	0	0	0	0	76	24	13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	29	34
2017	11 to 20 years in the federal public service	23	29

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	34
2017	11 to 20 years in the federal public service	20	29

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	35	34
2017	11 to 20 years in the federal public service	28	29

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	34
2017	11 to 20 years in the federal public service	28	29

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	34
2017	11 to 20 years in the federal public service	11	29

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	34
2017	11 to 20 years in the federal public service	35	29

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	3 to 10 years in the federal public service	3	78	17	0	0	3	35
2017	11 to 20 years in the federal public service	10	73	7	3	3	3	30

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	20	34	20	9	11	3	3	57	21	35
2017	11 to 20 years in the federal public service	42	24	7	20	3	0	4	68	25	30

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	6	11	17	6	6	3	51	38	25	35
2017	11 to 20 years in the federal public service	14	14	17	7	10	3	36	45	27	30

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me