2017 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 82 0 9 0 0 0 91 9 11
2017 Science and technology 37 46 9 8 0 0 0 83 8 33
2017 Administration and operations 43 50 2 2 2 0 0 93 5 44
2017 Information technology 45 45 9 0 0 0 0 91 0 11
2017 Policy 32 38 6 24 0 0 0 70 24 16
2014 Communications or public affairs 9 64 0 18 9 0 0 73 27 11
2014 Science and technology 43 43 7 7 0 0 0 86 7 14
2014 Administration and operations 36 51 6 7 0 0 0 87 7 53
2014 Information technology 31 54 8 8 0 0 0 85 8 13
2014 None of the above 41 42 4 13 0 0 0 83 13 24

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 91 9 0 0 0 0 0 100 0 11
2017 Science and technology 68 26 0 6 0 0 0 94 6 32
2017 Administration and operations 68 18 5 9 0 0 0 86 9 44
2017 Information technology 44 28 19 9 0 0 0 72 9 11
2017 Policy 70 24 6 0 0 0 0 94 0 16
2014 Communications or public affairs 91 0 0 0 9 0 0 91 9 11
2014 Science and technology 79 14 0 0 7 0 0 93 7 14
2014 Administration and operations 68 22 4 0 6 0 0 91 6 53
2014 Information technology 46 46 8 0 0 0 0 92 0 13
2014 None of the above 63 37 0 0 0 0 0 100 0 24

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 63 37 0 0 0 0 0 100 0 11
2017 Science and technology 69 25 3 3 0 0 0 94 3 33
2017 Administration and operations 66 23 9 0 2 0 0 89 2 44
2017 Information technology 53 37 0 9 0 0 0 91 9 11
2017 Policy 68 13 6 13 0 0 0 81 13 16
2014 Communications or public affairs 64 18 9 9 0 0 0 82 9 11
2014 Science and technology 29 57 0 14 0 0 0 86 14 14
2014 Administration and operations 55 23 11 6 6 0 0 77 11 53
2014 Information technology 69 15 8 8 0 0 0 85 8 13
2014 None of the above 67 25 4 4 0 0 0 92 4 24

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 35 37 18 9 0 0 0 72 9 11
2017 Science and technology 69 25 0 3 3 0 0 94 6 33
2017 Administration and operations 61 32 2 5 0 0 0 93 5 44
2017 Information technology 46 54 0 0 0 0 0 100 0 11
2017 Policy 62 32 0 0 6 0 0 94 6 16
2014 Communications or public affairs 36 18 9 9 27 0 0 55 36 11
2014 Science and technology 50 36 7 7 0 0 0 86 7 14
2014 Administration and operations 55 34 9 2 0 0 0 89 2 53
2014 Information technology 46 54 0 0 0 0 0 100 0 13
2014 None of the above 66 25 0 8 0 0 0 92 8 24

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 46 0 28 0 0 9 69 31 11
2017 Science and technology 45 40 9 0 6 0 0 85 6 33
2017 Administration and operations 34 48 7 7 5 0 0 82 11 44
2017 Information technology 17 36 19 19 9 0 0 53 28 11
2017 Policy 13 81 6 0 0 0 0 94 0 16
2014 Communications or public affairs 9 36 9 27 18 0 0 45 45 11
2014 Science and technology 43 50 0 0 7 0 0 93 7 14
2014 Administration and operations 21 53 17 7 2 0 0 74 9 53
2014 Information technology 8 46 8 23 15 0 0 54 38 13
2014 None of the above 33 46 8 13 0 0 0 79 13 24

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 26 55 0 9 9 0 0 82 18 11
2017 Science and technology 60 40 0 0 0 0 0 100 0 33
2017 Administration and operations 41 36 14 7 2 0 0 77 9 44
2017 Information technology 36 28 27 0 9 0 0 64 9 11
2017 Policy 38 43 6 13 0 0 0 81 13 16
2014 Communications or public affairs 27 64 0 0 9 0 0 91 9 11
2014 Science and technology 57 7 14 14 7 0 0 64 21 14
2014 Administration and operations 40 34 9 13 4 0 0 73 17 53
2014 Information technology 31 31 15 15 8 0 0 62 23 13
2014 None of the above 50 25 17 0 8 0 0 75 8 24

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 63 18 0 18 0 0 0 82 18 11
2017 Science and technology 66 22 6 6 0 0 0 87 6 33
2017 Administration and operations 54 32 7 7 0 0 0 86 7 44
2017 Information technology 27 36 19 9 9 0 0 63 18 11
2017 Policy 51 30 13 6 0 0 0 81 6 16
2014 Communications or public affairs 64 27 0 9 0 0 0 91 9 11
2014 Science and technology 57 29 7 7 0 0 0 86 7 14
2014 Administration and operations 51 24 4 15 6 0 0 75 21 53
2014 Information technology 23 38 15 15 8 0 0 62 23 13
2014 None of the above 54 29 4 4 8 0 0 83 13 24

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 35 46 0 9 9 0 0 82 18 11
2017 Science and technology 69 25 0 3 3 0 0 94 6 33
2017 Administration and operations 52 41 7 0 0 0 0 93 0 44
2017 Information technology 36 36 28 0 0 0 0 72 0 11
2017 Policy 43 51 0 6 0 0 0 94 6 16
2014 Communications or public affairs 36 45 0 18 0 0 0 82 18 11
2014 Science and technology 79 0 21 0 0 0 0 79 0 14
2014 Administration and operations 57 26 11 4 0 2 0 85 4 53
2014 Information technology 46 38 8 8 0 0 0 85 8 13
2014 None of the above 54 25 8 8 0 0 4 82 9 24

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 35 9 9 28 0 0 54 37 11
2017 Science and technology 75 16 3 3 3 0 0 91 6 33
2017 Administration and operations 50 37 5 5 5 0 0 86 9 44
2017 Information technology 27 37 17 19 0 0 0 64 19 11
2017 Policy 38 56 0 6 0 0 0 94 6 16
2014 Communications or public affairs 18 27 18 36 0 0 0 45 36 11
2014 Science and technology 50 29 21 0 0 0 0 79 0 14
2014 Administration and operations 47 41 6 2 4 0 0 89 6 53
2014 Information technology 38 31 23 8 0 0 0 69 8 13
2014 None of the above 54 13 17 4 13 0 0 66 17 24

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 37 0 28 18 0 17 44 56 11
2017 Science and technology 44 25 9 6 3 0 13 79 11 33
2017 Administration and operations 46 34 0 5 2 2 11 92 8 44
2017 Information technology 36 28 9 0 10 0 17 77 12 11
2017 Policy 6 44 19 19 6 0 5 53 27 16
2014 Communications or public affairs 9 36 9 18 27 0 0 45 45 11
2014 Science and technology 36 14 7 7 21 0 14 58 33 14
2014 Administration and operations 28 21 8 17 7 2 17 61 30 53
2014 Information technology 38 31 15 8 8 0 0 69 15 13
2014 None of the above 25 17 17 4 21 0 16 50 30 24

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 26 46 9 0 18 0 0 72 18 11
2017 Science and technology 54 36 6 3 0 0 0 91 3 33
2017 Administration and operations 38 34 16 5 7 0 0 73 11 44
2017 Information technology 36 28 27 0 9 0 0 64 9 11
2017 Policy 32 62 6 0 0 0 0 94 0 16
2014 Communications or public affairs 45 18 9 18 9 0 0 64 27 11
2014 Science and technology 57 14 21 0 7 0 0 71 7 14
2014 Administration and operations 38 38 11 13 0 0 0 75 13 53
2014 Information technology 31 46 8 8 8 0 0 77 15 13
2014 None of the above 45 34 8 0 13 0 0 79 13 24

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 35 9 9 28 0 0 54 37 11
2017 Science and technology 47 31 3 12 6 0 0 79 18 33
2017 Administration and operations 45 27 11 7 9 0 0 73 16 44
2017 Information technology 17 37 17 19 9 0 0 54 28 11
2017 Policy 38 49 6 6 0 0 0 87 6 16
2014 Communications or public affairs 18 36 18 18 9 0 0 55 27 11
2014 Science and technology 43 21 7 21 7 0 0 64 29 14
2014 Administration and operations 30 40 13 11 6 0 0 70 17 53
2014 Information technology 15 62 15 0 8 0 0 77 8 13
2014 None of the above 54 13 13 13 8 0 0 66 21 24

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 54 0 28 9 0 0 63 37 11
2017 Science and technology 48 38 9 3 3 0 0 85 6 33
2017 Administration and operations 47 39 5 5 5 0 0 86 9 44
2017 Information technology 29 40 10 10 10 0 0 69 20 10
2017 Policy 25 62 6 0 6 0 0 87 6 16

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 26 28 0 37 9 0 0 54 46 11
2017 Science and technology 72 28 0 0 0 0 0 100 0 33
2017 Administration and operations 57 27 11 2 2 0 0 84 5 44
2017 Information technology 46 45 0 0 9 0 0 91 9 11
2017 Policy 44 43 6 6 0 0 0 87 6 16
2014 Communications or public affairs 36 45 9 9 0 0 0 82 9 11
2014 Science and technology 50 36 0 7 7 0 0 86 14 14
2014 Administration and operations 55 28 9 4 2 2 0 85 6 53
2014 Information technology 54 15 23 8 0 0 0 69 8 13
2014 None of the above 66 25 0 8 0 0 0 92 8 24

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 28 9 17 18 28 0 0 37 46 11
2017 Science and technology 57 28 6 3 6 0 0 85 9 33
2017 Administration and operations 41 30 11 14 5 0 0 70 18 44
2017 Information technology 17 28 45 0 9 0 0 45 9 11
2017 Policy 44 43 6 6 0 0 0 87 6 16

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 45 37 18 0 0 0 0 82 0 11
2017 Science and technology 72 25 3 0 0 0 0 97 0 33
2017 Administration and operations 54 37 5 5 0 0 0 91 5 44
2017 Information technology 73 8 19 0 0 0 0 81 0 11
2017 Policy 51 43 0 6 0 0 0 94 6 16
2014 Communications or public affairs 45 36 9 9 0 0 0 82 9 11
2014 Science and technology 71 7 21 0 0 0 0 79 0 14
2014 Administration and operations 55 34 11 0 0 0 0 89 0 53
2014 Information technology 85 15 0 0 0 0 0 100 0 13
2014 None of the above 58 38 4 0 0 0 0 96 0 24

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 26 28 28 9 0 0 35 37 11
2017 Science and technology 38 52 3 3 3 0 0 91 6 33
2017 Administration and operations 38 32 21 9 0 0 0 70 9 44
2017 Information technology 25 38 28 0 9 0 0 62 9 11
2017 Policy 38 49 13 0 0 0 0 87 0 16
2014 Communications or public affairs 9 73 0 18 0 0 0 82 18 11
2014 Science and technology 29 36 14 14 7 0 0 64 21 14
2014 Administration and operations 32 40 9 13 6 0 0 72 19 53
2014 Information technology 46 23 8 15 8 0 0 69 23 13
2014 None of the above 38 29 17 13 4 0 0 66 17 24

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 26 28 18 18 9 0 0 54 28 11
2017 Science and technology 45 37 11 0 6 0 0 82 6 33
2017 Administration and operations 45 37 9 7 2 0 0 82 9 44
2017 Information technology 27 28 36 0 9 0 0 55 9 11
2017 Policy 25 49 13 13 0 0 0 75 13 16
2014 Communications or public affairs 27 55 0 18 0 0 0 82 18 11
2014 Science and technology 57 21 14 0 7 0 0 79 7 14
2014 Administration and operations 42 36 11 8 4 0 0 77 11 53
2014 Information technology 38 31 8 15 8 0 0 69 23 13
2014 None of the above 54 21 13 4 8 0 0 75 13 24

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 45 37 0 9 0 0 54 9 11
2017 Science and technology 42 40 6 3 3 3 3 87 6 33
2017 Administration and operations 43 37 9 5 7 0 0 79 11 44
2017 Information technology 17 47 17 9 9 0 0 64 18 11
2017 Policy 19 68 6 6 0 0 0 87 6 16
2014 Communications or public affairs 27 45 9 18 0 0 0 73 18 11
2014 Science and technology 29 43 21 7 0 0 0 71 7 14
2014 Administration and operations 36 49 9 2 4 0 0 85 6 53
2014 Information technology 42 42 8 0 8 0 0 83 8 12
2014 None of the above 50 29 8 4 8 0 0 79 13 24

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 63 9 0 18 0 0 72 18 11
2017 Science and technology 70 24 3 3 0 0 0 94 3 33
2017 Administration and operations 47 27 16 2 7 0 0 75 9 44
2017 Information technology 36 37 17 9 0 0 0 73 9 11
2017 Policy 38 49 13 0 0 0 0 87 0 16
2014 Communications or public affairs 27 45 18 0 9 0 0 73 9 11
2014 Science and technology 57 14 7 14 7 0 0 71 21 14
2014 Administration and operations 47 30 17 6 0 0 0 77 6 53
2014 Information technology 46 31 15 0 8 0 0 77 8 13
2014 None of the above 58 17 17 4 4 0 0 75 8 24

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 26 37 28 9 0 0 0 63 9 11
2017 Science and technology 44 33 15 8 0 0 0 77 8 33
2017 Administration and operations 46 38 9 7 0 0 0 84 7 44
2017 Information technology 38 19 17 17 10 0 0 57 26 11
2017 Policy 19 38 13 31 0 0 0 57 31 16
2014 Communications or public affairs 9 36 55 0 0 0 0 45 0 11
2014 Science and technology 14 50 29 7 0 0 0 64 7 14
2014 Administration and operations 36 43 15 4 2 0 0 79 6 53
2014 Information technology 23 38 31 8 0 0 0 62 8 13
2014 None of the above 33 37 21 0 4 0 4 74 4 24

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 28 28 8 9 0 9 19 51 11
2017 Science and technology 0 9 42 36 9 0 3 47 9 33
2017 Administration and operations 2 21 53 11 11 0 2 23 23 44
2017 Information technology 26 9 38 9 8 0 9 19 40 11
2017 Policy 0 13 38 49 0 0 0 49 13 16
2014 Communications or public affairs 9 27 45 18 0 0 0 18 36 11
2014 Science and technology 14 14 36 36 0 0 0 36 29 14
2014 Administration and operations 0 25 34 30 9 2 0 40 25 53
2014 Information technology 8 38 38 8 8 0 0 15 46 13
2014 None of the above 0 13 46 25 8 4 4 36 14 24

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 28 28 26 9 0 0 9 10 61 11
2017 Science and technology 3 9 33 24 18 6 6 48 14 33
2017 Administration and operations 9 16 21 27 20 5 2 51 27 44
2017 Information technology 28 26 19 9 8 0 9 19 60 11
2017 Policy 0 6 19 51 18 6 0 73 7 16
2014 Communications or public affairs 9 27 27 18 18 0 0 36 36 11
2014 Science and technology 0 14 21 43 21 0 0 64 14 14
2014 Administration and operations 9 19 27 30 13 0 2 44 29 53
2014 Information technology 15 15 38 8 23 0 0 31 31 13
2014 None of the above 4 8 29 29 21 4 4 55 14 24

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 28 37 18 9 8 0 0 17 65 11
2017 Science and technology 6 21 46 15 6 3 3 22 29 33
2017 Administration and operations 14 36 29 11 5 2 2 17 52 44
2017 Information technology 0 36 28 17 0 0 18 21 44 11
2017 Policy 0 6 32 56 6 0 0 62 6 16
2014 Communications or public affairs 18 55 18 0 9 0 0 9 73 11
2014 Science and technology 14 7 57 7 14 0 0 21 21 14
2014 Administration and operations 17 28 21 23 8 2 2 31 47 53
2014 Information technology 0 23 54 8 8 0 8 17 25 13
2014 None of the above 13 8 38 25 13 4 0 39 22 24

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 37 37 9 8 0 0 17 46 11
2017 Science and technology 3 11 28 46 12 0 0 58 14 33
2017 Administration and operations 0 9 46 34 9 2 0 44 9 44
2017 Information technology 0 47 27 9 8 0 9 19 52 11
2017 Policy 0 6 38 32 24 0 0 56 6 16
2014 Communications or public affairs 18 18 64 0 0 0 0 0 36 11
2014 Science and technology 7 7 21 64 0 0 0 64 14 14
2014 Administration and operations 2 15 45 27 11 0 0 38 17 53
2014 Information technology 8 8 54 23 8 0 0 31 15 13
2014 None of the above 0 4 33 42 21 0 0 63 4 24

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 37 28 9 17 0 0 9 19 71 11
2017 Science and technology 6 21 35 19 15 0 3 35 28 32
2017 Administration and operations 11 16 41 14 18 0 0 32 27 44
2017 Information technology 28 26 38 8 0 0 0 8 55 11
2017 Policy 0 19 49 6 19 6 0 27 20 16
2014 Communications or public affairs 18 45 27 9 0 0 0 9 64 11
2014 Science and technology 21 43 14 14 7 0 0 21 64 14
2014 Administration and operations 21 21 32 15 8 2 2 24 43 53
2014 Information technology 38 23 31 8 0 0 0 8 62 13
2014 None of the above 21 17 29 8 16 4 4 27 41 24

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 46 9 28 0 8 0 9 8 61 11
2017 Science and technology 3 21 33 25 12 3 3 39 26 33
2017 Administration and operations 7 34 29 20 9 0 0 30 41 44
2017 Information technology 9 38 27 27 0 0 0 27 47 11
2017 Policy 0 25 31 32 6 6 0 40 27 16
2014 Communications or public affairs 18 18 36 27 0 0 0 27 36 11
2014 Science and technology 7 7 36 29 21 0 0 50 14 14
2014 Administration and operations 12 25 35 17 12 0 0 29 36 52
2014 Information technology 15 23 23 15 15 8 0 33 42 13
2014 None of the above 0 16 34 25 16 4 4 45 18 24

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 37 37 17 0 0 0 17 46 11
2017 Science and technology 3 13 60 15 9 0 0 24 16 33
2017 Administration and operations 14 21 41 14 11 0 0 25 34 44
2017 Information technology 0 28 44 19 0 0 9 21 31 11
2017 Policy 0 6 49 32 13 0 0 44 6 16
2014 Communications or public affairs 9 55 18 9 9 0 0 18 64 11
2014 Science and technology 7 14 43 36 0 0 0 36 21 14
2014 Administration and operations 15 23 40 19 4 0 0 23 38 53
2014 Information technology 15 15 31 15 15 8 0 33 33 13
2014 None of the above 8 8 29 34 8 8 4 48 19 24
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 63 37 0 0 0 0 0 100 0 11
2017 Science and technology 84 16 0 0 0 0 0 100 0 33
2017 Administration and operations 68 25 5 2 0 0 0 93 2 44
2017 Information technology 44 28 18 9 0 0 0 72 9 11
2017 Policy 81 13 0 6 0 0 0 94 6 16
2014 Communications or public affairs 82 18 0 0 0 0 0 100 0 11
2014 Science and technology 79 21 0 0 0 0 0 100 0 14
2014 Administration and operations 85 11 0 4 0 0 0 96 4 53
2014 Information technology 85 8 0 8 0 0 0 92 8 13
2014 None of the above 71 29 0 0 0 0 0 100 0 24

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 45 0 0 37 9 0 59 41 11
2017 Science and technology 45 31 9 3 6 3 3 81 10 33
2017 Administration and operations 36 46 7 5 5 2 0 84 9 44
2017 Information technology 17 18 45 19 0 0 0 36 19 11
2017 Policy 24 32 6 25 0 0 13 64 29 16
2014 Communications or public affairs 9 55 18 18 0 0 0 64 18 11
2014 Science and technology 50 29 14 0 0 0 7 85 0 14
2014 Administration and operations 40 32 13 4 6 2 4 76 10 53
2014 Information technology 54 15 15 15 0 0 0 69 15 13
2014 None of the above 50 21 8 8 4 8 0 77 14 24

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 45 9 9 28 0 0 54 37 11
2017 Science and technology 47 34 9 3 6 0 0 81 9 33
2017 Administration and operations 47 34 0 14 5 0 0 82 18 44
2017 Information technology 34 19 38 9 0 0 0 53 9 11
2017 Policy 56 25 6 13 0 0 0 81 13 16
2014 Communications or public affairs 18 45 9 18 9 0 0 64 27 11
2014 Science and technology 57 29 7 7 0 0 0 86 7 14
2014 Administration and operations 44 40 6 4 7 0 0 83 11 53
2014 Information technology 31 23 38 8 0 0 0 54 8 13
2014 None of the above 66 8 13 0 13 0 0 75 13 24

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 45 9 0 37 0 0 54 37 11
2017 Science and technology 42 46 0 9 3 0 0 87 13 33
2017 Administration and operations 34 39 9 16 2 0 0 73 18 44
2017 Information technology 28 25 38 9 0 0 0 53 9 11
2017 Policy 37 32 19 13 0 0 0 68 13 16
2014 Communications or public affairs 18 36 18 27 0 0 0 55 27 11
2014 Science and technology 57 29 7 7 0 0 0 86 7 14
2014 Administration and operations 38 39 9 9 2 2 0 79 12 53
2014 Information technology 31 31 15 15 8 0 0 62 23 13
2014 None of the above 54 25 4 13 4 0 0 79 17 24

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 18 9 9 37 9 0 39 51 11
2017 Science and technology 44 28 6 13 6 3 0 74 19 33
2017 Administration and operations 36 30 9 11 5 9 0 72 18 44
2017 Information technology 34 10 38 9 0 9 0 48 10 11
2017 Policy 30 32 19 0 6 13 0 71 7 16
2014 Communications or public affairs 18 27 36 0 18 0 0 45 18 11
2014 Science and technology 50 29 0 7 14 0 0 79 21 14
2014 Administration and operations 40 27 15 9 6 4 0 69 16 53
2014 Information technology 23 46 8 15 8 0 0 69 23 13
2014 None of the above 54 16 0 13 13 4 0 74 26 24

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 8 9 28 28 18 9 10 77 11
2017 Science and technology 23 27 12 9 6 22 0 65 20 33
2017 Administration and operations 20 18 25 11 9 14 2 46 24 44
2017 Information technology 17 9 36 19 0 19 0 33 23 11
2017 Policy 11 19 6 32 6 25 0 41 51 16
2014 Communications or public affairs 9 18 18 18 36 0 0 27 55 11
2014 Science and technology 7 29 14 21 21 7 0 38 46 14
2014 Administration and operations 13 30 15 17 9 15 0 51 31 53
2014 Information technology 8 8 31 38 15 0 0 15 54 13
2014 None of the above 21 13 13 21 8 25 0 44 39 24

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 35 18 9 28 9 0 0 54 37 11
2017 Science and technology 72 18 3 0 6 0 0 91 6 33
2017 Administration and operations 52 37 2 5 5 0 0 89 9 44
2017 Information technology 25 56 19 0 0 0 0 81 0 11
2017 Policy 62 25 6 6 0 0 0 87 6 16
2014 Communications or public affairs 36 45 9 9 0 0 0 82 9 11
2014 Science and technology 79 21 0 0 0 0 0 100 0 14
2014 Administration and operations 59 38 0 0 4 0 0 96 4 53
2014 Information technology 54 31 8 8 0 0 0 85 8 13
2014 None of the above 58 33 4 4 0 0 0 92 4 24
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 37 9 18 9 0 9 59 31 11
2017 Science and technology 57 25 6 6 6 0 0 82 13 33
2017 Administration and operations 50 38 7 2 2 0 0 89 5 44
2017 Information technology 27 45 28 0 0 0 0 72 0 11
2017 Policy 43 44 0 13 0 0 0 87 13 16
2014 Communications or public affairs 36 9 36 9 9 0 0 45 18 11
2014 Science and technology 57 14 14 7 7 0 0 71 14 14
2014 Administration and operations 56 33 8 0 4 0 0 88 4 52
2014 Information technology 38 38 15 0 8 0 0 77 8 13
2014 None of the above 50 34 8 4 4 0 0 83 8 24

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 28 26 9 9 18 9 0 59 31 11
2017 Science and technology 62 25 3 0 6 0 3 90 6 33
2017 Administration and operations 57 32 7 2 2 0 0 89 5 44
2017 Information technology 25 38 38 0 0 0 0 62 0 11
2017 Policy 56 32 13 0 0 0 0 87 0 16
2014 Communications or public affairs 9 36 9 18 9 18 0 56 33 11
2014 Science and technology 36 36 14 0 0 14 0 83 0 14
2014 Administration and operations 59 19 8 4 4 4 4 84 8 53
2014 Information technology 46 15 23 8 8 0 0 62 15 13
2014 None of the above 50 25 17 4 4 0 0 75 8 24

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 26 37 0 9 18 9 0 69 31 11
2017 Science and technology 66 22 6 0 6 0 0 87 6 33
2017 Administration and operations 61 25 7 5 2 0 0 86 7 44
2017 Information technology 34 37 28 0 0 0 0 72 0 11
2017 Policy 49 44 6 0 0 0 0 94 0 16
2014 Communications or public affairs 18 18 9 27 18 9 0 40 50 11
2014 Science and technology 43 43 0 14 0 0 0 86 14 14
2014 Administration and operations 45 40 2 6 4 4 0 88 10 53
2014 Information technology 46 31 23 0 0 0 0 77 0 13
2014 None of the above 50 17 17 13 4 0 0 66 17 24

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 72 18 0 9 0 0 0 91 9 11
2017 Science and technology 94 6 0 0 0 0 0 100 0 33
2017 Administration and operations 75 18 5 0 2 0 0 93 2 44
2017 Information technology 63 37 0 0 0 0 0 100 0 11
2017 Policy 68 32 0 0 0 0 0 100 0 16
2014 Communications or public affairs 100 0 0 0 0 0 0 100 0 11
2014 Science and technology 93 7 0 0 0 0 0 100 0 14
2014 Administration and operations 94 2 4 0 0 0 0 96 0 52
2014 Information technology 77 23 0 0 0 0 0 100 0 13
2014 None of the above 96 0 4 0 0 0 0 96 0 24

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 8 28 0 9 46 0 9 39 61 11
2017 Science and technology 54 25 0 6 3 3 9 89 11 33
2017 Administration and operations 68 18 2 0 9 0 2 88 9 44
2017 Information technology 53 28 9 0 0 0 9 90 0 11
2017 Policy 57 38 0 0 0 0 5 100 0 16
2014 Communications or public affairs 9 0 27 18 36 0 9 10 60 11
2014 Science and technology 50 29 7 7 0 0 7 85 8 14
2014 Administration and operations 60 17 11 2 6 0 4 80 8 53
2014 Information technology 38 31 15 8 0 0 8 75 8 13
2014 None of the above 54 34 0 4 4 4 0 91 9 24

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 35 9 0 28 9 0 59 31 11
2017 Science and technology 69 15 3 6 6 0 0 84 13 33
2017 Administration and operations 68 21 0 7 5 0 0 89 11 44
2017 Information technology 45 36 19 0 0 0 0 81 0 11
2017 Policy 49 38 13 0 0 0 0 87 0 16

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 54 0 9 18 0 9 69 31 11
2017 Science and technology 63 18 9 3 6 0 0 81 9 33
2017 Administration and operations 68 21 5 2 2 2 0 91 5 44
2017 Information technology 36 45 19 0 0 0 0 81 0 11
2017 Policy 49 44 6 0 0 0 0 94 0 16

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 35 18 0 18 0 9 59 20 11
2017 Science and technology 66 18 9 0 6 0 0 84 6 33
2017 Administration and operations 66 18 9 5 2 0 0 84 7 44
2017 Information technology 36 26 38 0 0 0 0 62 0 11
2017 Policy 49 38 6 6 0 0 0 87 6 16
2014 Communications or public affairs 45 9 18 18 9 0 0 55 27 11
2014 Science and technology 71 14 7 7 0 0 0 86 7 14
2014 Administration and operations 61 32 6 2 0 0 0 92 2 53
2014 Information technology 62 8 15 8 8 0 0 69 15 13
2014 None of the above 54 29 4 0 4 4 4 91 5 24
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Science and technology 48 18 9 15 0 0 9 73 17 12
2017 Administration and operations 36 35 14 0 0 7 7 83 0 14
2014 Administration and operations 45 33 6 0 0 17 0 93 0 18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 17 9 18 28 9 0 39 51 11
2017 Science and technology 43 32 9 3 3 10 0 83 7 32
2017 Administration and operations 41 34 11 11 2 0 0 75 14 44
2017 Information technology 34 28 10 0 9 19 0 77 12 11
2017 Policy 49 38 6 6 0 0 0 87 6 16
2014 Communications or public affairs 9 45 27 18 0 0 0 55 18 11
2014 Science and technology 29 36 21 7 7 0 0 64 14 14
2014 Administration and operations 36 38 11 4 7 2 2 77 12 53
2014 Information technology 31 23 15 23 8 0 0 54 31 13
2014 None of the above 54 13 21 4 4 4 0 69 9 24

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 35 0 9 37 0 0 54 46 11
2017 Science and technology 42 41 10 3 3 0 0 84 6 32
2017 Administration and operations 31 41 9 11 5 2 0 74 16 44
2017 Information technology 17 55 9 0 9 9 0 79 10 11
2017 Policy 25 62 13 0 0 0 0 87 0 16
2014 Communications or public affairs 9 45 9 36 0 0 0 55 36 11
2014 Science and technology 29 50 0 14 7 0 0 79 21 14
2014 Administration and operations 36 38 13 8 4 2 0 75 12 53
2014 Information technology 8 46 8 23 8 8 0 58 33 13
2014 None of the above 54 21 8 8 4 4 0 78 13 24

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 17 28 9 28 9 0 29 41 11
2017 Science and technology 24 54 16 3 3 0 0 78 6 32
2017 Administration and operations 25 37 21 9 5 5 0 64 14 44
2017 Information technology 9 34 28 0 9 19 0 54 12 11
2017 Policy 13 68 6 13 0 0 0 81 13 16
2014 Communications or public affairs 36 27 0 36 0 0 0 64 36 11
2014 Science and technology 29 29 14 14 14 0 0 57 29 14
2014 Administration and operations 25 43 13 9 6 4 0 71 16 53
2014 Information technology 8 31 15 31 15 0 0 38 46 13
2014 None of the above 33 29 21 4 4 8 0 68 9 24

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 26 0 37 18 9 0 39 61 11
2017 Science and technology 43 41 6 6 3 0 0 84 9 32
2017 Administration and operations 29 21 16 7 18 9 0 55 28 44
2017 Information technology 17 36 19 19 9 0 0 53 28 11
2017 Policy 31 38 6 19 0 6 0 73 20 16
2014 Communications or public affairs 0 18 9 45 27 0 0 18 73 11
2014 Science and technology 29 29 14 14 14 0 0 57 29 14
2014 Administration and operations 27 34 13 11 9 6 0 64 22 53
2014 Information technology 8 15 31 23 15 8 0 25 42 13
2014 None of the above 54 8 8 17 8 4 0 65 26 24

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 8 9 18 0 46 18 0 21 57 11
2017 Science and technology 9 56 16 12 3 3 0 67 16 32
2017 Administration and operations 20 41 11 16 9 2 0 63 26 44
2017 Information technology 17 45 28 9 0 0 0 62 9 11
2017 Policy 6 62 19 13 0 0 0 68 13 16
2014 Communications or public affairs 9 9 9 55 18 0 0 18 73 11
2014 Science and technology 21 29 21 14 14 0 0 50 29 14
2014 Administration and operations 21 45 11 11 11 0 0 66 23 53
2014 Information technology 0 38 23 31 8 0 0 38 38 13
2014 None of the above 41 21 8 17 8 4 0 65 26 24
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 35 18 18 28 0 0 0 54 28 11
2017 Science and technology 54 40 6 0 0 0 0 94 0 33
2017 Administration and operations 45 37 18 0 0 0 0 82 0 44
2017 Information technology 44 28 18 0 9 0 0 72 9 11
2017 Policy 24 57 6 13 0 0 0 81 13 16
2014 Communications or public affairs 36 36 0 27 0 0 0 73 27 11
2014 Science and technology 50 50 0 0 0 0 0 100 0 14
2014 Administration and operations 45 40 6 9 0 0 0 85 9 53
2014 Information technology 15 62 23 0 0 0 0 77 0 13
2014 None of the above 66 17 13 4 0 0 0 83 4 24

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 45 46 9 0 0 0 0 91 0 11
2017 Science and technology 48 46 6 0 0 0 0 94 0 33
2017 Administration and operations 45 39 9 5 0 2 0 86 5 44
2017 Information technology 27 64 0 9 0 0 0 91 9 11
2017 Policy 49 51 0 0 0 0 0 100 0 16
2014 Communications or public affairs 36 55 0 9 0 0 0 91 9 11
2014 Science and technology 57 36 7 0 0 0 0 93 0 14
2014 Administration and operations 60 34 2 2 0 2 0 96 2 53
2014 Information technology 15 69 8 0 0 8 0 92 0 13
2014 None of the above 62 34 0 0 0 4 0 100 0 24

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 26 18 28 9 0 9 9 55 11 11
2017 Science and technology 38 50 9 0 3 0 0 87 3 33
2017 Administration and operations 32 48 9 11 0 0 0 79 11 44
2017 Information technology 17 26 57 0 0 0 0 43 0 11
2017 Policy 11 57 25 0 0 6 0 73 0 16
2014 Communications or public affairs 45 18 9 18 9 0 0 64 27 11
2014 Science and technology 43 21 21 7 0 7 0 69 8 14
2014 Administration and operations 45 42 2 7 4 0 0 87 11 53
2014 Information technology 23 54 8 8 0 8 0 83 8 13
2014 None of the above 54 21 0 8 8 8 0 82 18 24

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 28 28 0 18 9 0 49 20 11
2017 Science and technology 29 40 9 6 3 13 0 78 11 33
2017 Administration and operations 25 40 19 0 7 7 2 72 8 43
2017 Information technology 9 43 19 9 0 19 0 65 12 11
2017 Policy 18 32 38 13 0 0 0 49 13 16
2014 Communications or public affairs 36 18 18 18 0 9 0 60 20 11
2014 Science and technology 29 57 7 7 0 0 0 86 7 14
2014 Administration and operations 30 36 19 8 4 4 0 69 12 53
2014 Information technology 15 8 46 15 8 8 0 25 25 13
2014 None of the above 42 29 16 0 8 4 0 74 9 24

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 0 9 9 46 9 9 21 68 11
2017 Science and technology 25 31 16 6 9 6 8 64 18 33
2017 Administration and operations 25 25 18 7 11 7 7 58 21 44
2017 Information technology 8 9 38 19 9 17 0 21 34 11
2017 Policy 5 32 32 13 6 13 0 42 22 16
2014 Communications or public affairs 9 18 9 27 18 18 0 33 56 11
2014 Science and technology 21 50 7 0 14 7 0 77 15 14
2014 Administration and operations 21 27 13 9 17 6 8 55 30 53
2014 Information technology 15 15 31 8 15 15 0 36 27 13
2014 None of the above 37 8 8 0 13 21 13 69 19 24

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 63 37 0 0 0 0 0 100 0 11
2017 Science and technology 78 22 0 0 0 0 0 100 0 33
2017 Administration and operations 61 25 9 2 0 0 2 88 2 44
2017 Information technology 44 38 9 9 0 0 0 82 9 11
2017 Policy 49 38 0 13 0 0 0 87 13 16
2014 Communications or public affairs 82 18 0 0 0 0 0 100 0 11
2014 Science and technology 64 29 0 7 0 0 0 93 7 14
2014 Administration and operations 70 23 4 4 0 0 0 92 4 53
2014 Information technology 54 46 0 0 0 0 0 100 0 13
2014 None of the above 75 17 4 0 0 4 0 96 0 24

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 72 18 0 0 0 9 0 100 0 11
2017 Science and technology 81 16 3 0 0 0 0 97 0 33
2017 Administration and operations 61 27 5 2 2 2 0 91 5 44
2017 Information technology 46 9 37 0 0 8 0 60 0 11
2017 Policy 75 25 0 0 0 0 0 100 0 16
2014 Communications or public affairs 73 18 0 0 0 0 9 100 0 11
2014 Science and technology 93 0 0 0 7 0 0 93 7 14
2014 Administration and operations 70 17 8 6 0 0 0 87 6 53
2014 Information technology 46 38 8 8 0 0 0 85 8 13
2014 None of the above 75 21 0 4 0 0 0 96 4 24

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 37 0 26 37 0 0 37 63 11
2017 Science and technology 39 31 9 9 12 0 0 70 21 33
2017 Administration and operations 29 41 7 11 11 0 0 70 23 44
2017 Information technology 17 28 27 19 9 0 0 45 28 11
2017 Policy 18 44 13 19 0 6 0 66 20 16
2014 Communications or public affairs 9 9 9 36 36 0 0 18 73 11
2014 Science and technology 21 43 14 14 7 0 0 64 21 14
2014 Administration and operations 25 28 15 20 9 2 0 54 31 53
2014 Information technology 46 8 15 15 15 0 0 54 31 13
2014 None of the above 37 25 8 17 4 4 4 68 23 24

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 0 9 8 55 0 9 20 69 11
2017 Science and technology 18 22 18 21 13 9 0 44 37 33
2017 Administration and operations 20 37 5 14 23 0 0 58 37 43
2017 Information technology 17 10 19 28 19 8 0 29 51 11
2017 Policy 6 13 11 57 6 6 0 20 68 16
2014 Communications or public affairs 9 9 0 27 55 0 0 18 82 11
2014 Science and technology 29 14 14 21 21 0 0 43 43 14
2014 Administration and operations 19 17 4 38 23 0 0 36 60 53
2014 Information technology 15 8 15 38 8 15 0 27 55 13
2014 None of the above 21 13 4 17 34 0 12 38 57 24

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 26 28 0 37 9 0 0 54 46 11
2017 Science and technology 17 53 18 9 3 0 0 70 13 33
2017 Administration and operations 29 25 25 14 5 2 0 56 19 44
2017 Information technology 17 55 19 0 9 0 0 72 9 11
2017 Policy 13 49 19 19 0 0 0 62 19 16

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 28 18 18 9 9 0 49 31 11
2017 Science and technology 39 40 12 3 6 0 0 79 9 33
2017 Administration and operations 38 27 23 9 2 0 0 66 11 44
2017 Information technology 34 28 0 19 9 9 0 69 31 11
2017 Policy 31 38 13 19 0 0 0 68 19 16
2014 Communications or public affairs 36 18 18 9 18 0 0 55 27 11
2014 Science and technology 71 14 7 7 0 0 0 86 7 14
2014 Administration and operations 45 30 6 6 4 9 0 83 10 53
2014 Information technology 62 8 23 0 8 0 0 69 8 13
2014 None of the above 50 21 13 4 4 8 0 77 9 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 8 37 18 28 9 0 0 45 37 11
2017 Science and technology 52 28 15 6 0 0 0 79 6 33
2017 Administration and operations 36 46 16 0 0 2 0 84 0 44
2017 Information technology 25 38 28 9 0 0 0 62 9 11
2017 Policy 19 43 19 19 0 0 0 62 19 16
2014 Communications or public affairs 9 55 18 9 9 0 0 64 18 11
2014 Science and technology 71 21 0 0 7 0 0 93 7 14
2014 Administration and operations 45 36 11 4 0 4 0 84 4 53
2014 Information technology 62 23 15 0 0 0 0 85 0 13
2014 None of the above 54 29 8 4 4 0 0 83 8 24

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 26 28 18 18 9 0 0 54 28 11
2017 Science and technology 64 28 0 6 3 0 0 91 9 33
2017 Administration and operations 57 30 9 2 2 0 0 86 5 44
2017 Information technology 34 37 19 9 0 0 0 72 9 11
2017 Policy 62 38 0 0 0 0 0 100 0 16
2014 Communications or public affairs 55 36 9 0 0 0 0 91 0 11
2014 Science and technology 71 21 0 7 0 0 0 93 7 14
2014 Administration and operations 60 32 8 0 0 0 0 92 0 53
2014 Information technology 62 15 23 0 0 0 0 77 0 13
2014 None of the above 50 37 8 0 4 0 0 87 4 24

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 26 28 0 9 37 0 0 54 46 11
2017 Science and technology 64 30 0 3 3 0 0 94 6 33
2017 Administration and operations 54 23 18 0 5 0 0 77 5 44
2017 Information technology 17 55 9 9 9 0 0 72 18 11
2017 Policy 49 44 6 0 0 0 0 94 0 16
2014 Communications or public affairs 18 36 9 27 9 0 0 55 36 11
2014 Science and technology 43 43 7 0 7 0 0 86 7 14
2014 Administration and operations 41 40 9 6 4 0 0 81 9 53
2014 Information technology 46 15 15 15 8 0 0 62 23 13
2014 None of the above 62 17 17 0 4 0 0 79 4 24

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 37 0 18 28 0 0 54 46 11
2017 Science and technology 64 27 3 3 3 0 0 91 6 33
2017 Administration and operations 47 34 14 0 5 0 0 82 5 44
2017 Information technology 17 55 9 9 9 0 0 72 18 11
2017 Policy 56 32 13 0 0 0 0 87 0 16
2014 Communications or public affairs 18 36 18 18 9 0 0 55 27 11
2014 Science and technology 50 29 7 14 0 0 0 79 14 14
2014 Administration and operations 38 49 9 2 2 0 0 87 4 53
2014 Information technology 46 8 15 23 8 0 0 54 31 13
2014 None of the above 58 17 21 0 4 0 0 75 4 24

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 18 37 0 28 0 0 35 28 11
2017 Science and technology 49 18 15 15 3 0 0 67 18 33
2017 Administration and operations 47 16 23 2 9 2 0 65 12 44
2017 Information technology 9 27 27 28 9 0 0 36 38 11
2017 Policy 32 24 38 0 0 6 0 60 0 16
2014 Communications or public affairs 9 9 45 9 9 18 0 22 22 11
2014 Science and technology 36 29 14 14 0 7 0 69 15 14
2014 Administration and operations 34 32 19 8 8 0 0 66 15 53
2014 Information technology 31 15 15 23 8 8 0 50 33 13
2014 None of the above 41 34 4 13 4 4 0 78 18 24
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Communications or public affairs 28 0 72 11
2017 Science and technology 21 46 33 33
2017 Administration and operations 30 34 37 44
2017 Information technology 28 28 43 11
2017 Policy 25 19 56 16
2014 Communications or public affairs 36 18 45 11
2014 Science and technology 29 43 29 14
2014 Administration and operations 40 25 36 53
2014 Information technology 23 38 38 13
2014 None of the above 29 34 38 24

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Administration and operations 0 30 39 8 0 23 13
2014 Administration and operations 0 19 48 24 9999 10 21
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Science and technology 18 82 33
2017 Administration and operations 11 89 44
2014 Administration and operations 9 91 53

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 8 0 28 18 18 18 9 10 51 11
2017 Science and technology 23 12 13 12 3 28 9 56 24 33
2017 Administration and operations 11 20 16 9 5 34 5 51 22 44
2017 Information technology 8 27 28 9 0 19 9 48 13 11
2017 Policy 5 32 13 13 0 32 6 59 20 16
2014 Communications or public affairs 0 18 18 9 9 27 18 33 33 11
2014 Science and technology 29 7 14 7 7 36 0 56 22 14
2014 Administration and operations 13 15 9 6 6 42 9 58 23 53
2014 Information technology 15 23 23 8 8 23 0 50 20 13
2014 None of the above 17 13 13 4 8 29 16 54 23 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 9 18 28 18 0 9 29 51 11
2017 Science and technology 42 21 16 9 3 6 3 69 13 33
2017 Administration and operations 34 25 18 11 2 9 0 65 15 44
2017 Information technology 27 27 28 9 0 9 0 59 10 11
2017 Policy 24 44 6 6 0 19 0 84 8 16
2014 Communications or public affairs 9 18 18 18 9 18 9 38 38 11
2014 Science and technology 43 36 14 0 7 0 0 79 7 14
2014 Administration and operations 40 19 9 2 6 21 4 78 10 53
2014 Information technology 23 15 31 8 8 15 0 45 18 13
2014 None of the above 24 25 17 8 4 21 0 63 16 24
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 35 55 9 0 0 0 0 91 0 11
2017 Science and technology 42 46 0 3 0 3 5 97 3 33
2017 Administration and operations 36 46 11 2 5 0 0 82 7 44
2017 Information technology 0 66 0 0 9 9 15 87 13 11
2017 Policy 19 38 13 13 6 0 11 64 21 16
2014 Communications or public affairs 36 55 9 0 0 0 0 91 0 11
2014 Science and technology 50 29 7 0 0 7 7 92 0 14
2014 Administration and operations 36 38 13 4 0 0 9 81 4 53
2014 Information technology 23 54 15 8 0 0 0 77 8 13
2014 None of the above 25 42 8 0 4 4 16 84 5 24

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 8 9 37 28 0 18 0 21 34 11
2017 Science and technology 18 31 21 13 3 13 3 57 18 33
2017 Administration and operations 25 25 18 16 0 14 2 59 19 44
2017 Information technology 9 19 46 0 9 9 8 34 11 11
2017 Policy 0 18 13 32 6 25 6 26 56 16
2014 Communications or public affairs 18 55 18 9 0 0 0 73 9 11
2014 Science and technology 29 43 7 0 0 21 0 91 0 14
2014 Administration and operations 26 38 21 2 2 6 6 72 4 53
2014 Information technology 15 31 31 8 8 8 0 50 17 13
2014 None of the above 38 21 4 0 8 17 12 82 12 24

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 37 18 9 9 9 0 59 20 11
2017 Science and technology 54 22 6 3 3 6 5 86 7 33
2017 Administration and operations 48 32 2 0 2 11 4 95 3 44
2017 Information technology 18 38 28 0 0 0 15 67 0 11
2017 Policy 25 38 6 6 0 13 11 83 8 16
2014 Communications or public affairs 27 36 0 18 9 9 0 70 30 11
2014 Science and technology 57 29 0 0 0 7 7 100 0 14
2014 Administration and operations 57 23 2 0 0 11 8 98 0 53
2014 Information technology 31 23 15 15 0 8 8 64 18 13
2014 None of the above 42 17 4 0 4 13 20 88 6 24

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 18 28 18 9 9 0 39 31 11
2017 Science and technology 42 28 6 3 3 13 5 85 8 33
2017 Administration and operations 36 39 9 5 2 5 4 82 8 44
2017 Information technology 0 47 28 0 9 0 15 56 11 11
2017 Policy 31 38 6 0 0 19 6 92 0 16
2014 Communications or public affairs 9 45 9 9 18 9 0 60 30 11
2014 Science and technology 43 29 14 0 0 7 7 83 0 14
2014 Administration and operations 43 30 4 2 0 15 6 93 2 53
2014 Information technology 23 54 15 0 0 8 0 83 0 13
2014 None of the above 34 13 13 4 4 13 20 69 13 24
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 8 0 46 9 9 18 9 10 26 11
2017 Science and technology 23 21 6 6 6 31 6 70 20 33
2017 Administration and operations 18 16 14 5 0 43 5 65 9 44
2017 Information technology 8 27 28 9 0 19 9 48 13 11
2017 Policy 5 25 19 0 0 38 13 62 0 16
2014 Communications or public affairs 9 9 27 0 9 36 9 33 17 11
2014 Science and technology 29 7 7 0 7 50 0 71 14 14
2014 Administration and operations 21 17 11 2 2 44 4 72 7 53
2014 Information technology 8 8 31 8 8 38 0 25 25 13
2014 None of the above 25 13 4 0 4 46 8 82 9 24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 8 37 28 9 9 9 0 49 20 11
2017 Science and technology 38 18 13 9 3 16 3 70 15 33
2017 Administration and operations 32 34 16 5 0 11 2 76 5 44
2017 Information technology 27 27 18 9 0 19 0 66 12 11
2017 Policy 5 51 13 6 0 19 6 75 8 16
2014 Communications or public affairs 18 27 18 0 9 18 9 63 13 11
2014 Science and technology 57 29 0 7 0 7 0 92 8 14
2014 Administration and operations 44 17 4 2 2 30 2 89 6 53
2014 Information technology 23 15 31 8 8 15 0 45 18 13
2014 None of the above 33 21 13 4 4 25 0 72 11 24
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 8 55 9 18 9 0 0 63 28 11
2017 Science and technology 38 38 15 3 0 0 6 81 3 33
2017 Administration and operations 32 39 16 2 7 2 2 74 10 44
2017 Information technology 17 55 19 9 0 0 0 72 9 11
2017 Policy 44 30 19 0 6 0 0 75 6 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 9 18 55 17 0 0 9 72 11
2017 Science and technology 12 33 22 30 3 0 0 45 33 33
2017 Administration and operations 14 34 25 18 9 0 0 48 27 44
2017 Information technology 8 19 36 18 19 0 0 27 38 11
2017 Policy 6 19 19 49 6 0 0 25 56 16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 28 26 37 9 0 0 28 46 11
2017 Science and technology 13 45 24 18 0 0 0 58 18 33
2017 Administration and operations 29 32 23 9 5 0 2 63 14 44
2017 Information technology 8 28 17 28 10 0 9 40 41 11
2017 Policy 13 37 25 25 0 0 0 49 25 16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 18 9 28 45 0 0 18 72 11
2017 Science and technology 16 33 21 18 12 0 0 49 30 33
2017 Administration and operations 23 34 18 9 16 0 0 57 25 44
2017 Information technology 8 0 57 17 19 0 0 8 36 11
2017 Policy 13 25 38 18 6 0 0 38 24 16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 37 28 9 8 0 9 51 19 11
2017 Science and technology 46 30 15 6 0 0 3 78 6 33
2017 Administration and operations 52 21 13 2 0 2 9 82 3 44
2017 Information technology 27 27 19 9 10 0 9 59 21 11
2017 Policy 32 32 24 6 6 0 0 63 13 16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 18 35 18 28 0 0 18 46 11
2017 Science and technology 25 45 24 3 3 0 0 70 6 33
2017 Administration and operations 30 41 18 5 7 0 0 70 11 44
2017 Information technology 17 19 36 18 10 0 0 36 28 11
2017 Policy 19 25 19 30 6 0 0 44 37 16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 18 45 18 9 0 0 28 28 11
2017 Science and technology 33 48 13 3 3 0 0 81 6 33
2017 Administration and operations 29 34 25 7 5 0 0 63 11 44
2017 Information technology 27 8 28 19 0 9 9 42 23 11
2017 Policy 32 37 32 0 0 0 0 68 0 16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 8 9 37 18 18 0 9 19 41 11
2017 Science and technology 28 42 21 6 3 0 0 70 9 33
2017 Administration and operations 23 45 18 11 2 0 0 68 14 44
2017 Information technology 8 19 45 19 0 0 9 29 21 11
2017 Policy 13 56 25 6 0 0 0 68 6 16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 17 9 37 18 18 0 0 26 37 11
2017 Science and technology 42 28 18 9 3 0 0 70 12 33
2017 Administration and operations 36 46 9 9 0 0 0 82 9 44
2017 Information technology 17 45 19 9 0 0 9 69 10 11
2017 Policy 25 56 19 0 0 0 0 81 0 16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 54 18 18 0 0 0 63 18 11
2017 Science and technology 25 43 15 15 3 0 0 67 18 33
2017 Administration and operations 23 41 21 16 0 0 0 63 16 44
2017 Information technology 27 28 17 18 0 0 9 60 20 11
2017 Policy 20 47 20 12 0 0 0 67 12 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 63 18 18 0 0 0 0 82 0 11
2017 Science and technology 59 34 0 6 0 0 0 94 6 33
2017 Administration and operations 68 25 0 2 2 0 2 95 5 44
2017 Information technology 81 9 0 0 0 0 9 100 0 11
2017 Policy 49 38 13 0 0 0 0 87 0 16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 54 18 18 9 0 0 0 72 9 11
2017 Science and technology 71 16 6 3 3 0 0 87 6 32
2017 Administration and operations 70 18 9 0 0 0 2 91 0 44
2017 Information technology 72 19 9 0 0 0 0 91 0 11
2017 Policy 75 6 6 6 0 6 0 86 7 16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 55 28 17 0 0 0 0 83 0 11
2017 Science and technology 57 34 6 0 3 0 0 91 3 33
2017 Administration and operations 41 34 18 5 0 0 2 77 5 44
2017 Information technology 55 36 0 0 0 0 9 100 0 11
2017 Policy 62 13 6 13 6 0 0 75 19 16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 37 26 9 18 9 0 0 63 28 11
2017 Science and technology 72 19 3 3 3 0 0 91 6 33
2017 Administration and operations 70 18 9 0 2 0 0 89 2 44
2017 Information technology 55 38 8 0 0 0 0 92 0 11
2017 Policy 68 13 13 0 6 0 0 81 6 16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 37 9 9 8 0 0 37 73 12 11
2017 Science and technology 43 32 6 0 0 0 19 92 0 33
2017 Administration and operations 48 18 14 2 2 0 16 78 5 44
2017 Information technology 64 27 0 0 0 0 9 100 0 11
2017 Policy 63 18 6 6 0 0 6 87 7 16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 45 46 0 0 9 0 0 91 9 11
2017 Science and technology 47 32 18 0 0 0 3 81 0 32
2017 Administration and operations 57 27 6 2 0 0 7 91 2 44
2017 Information technology 53 19 9 0 0 0 19 89 0 11
2017 Policy 49 19 13 13 0 6 0 73 14 16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 37 28 18 0 9 8 0 70 10 11
2017 Science and technology 75 3 6 6 6 0 3 81 13 33
2017 Administration and operations 54 23 14 2 5 0 2 79 7 44
2017 Information technology 34 38 0 9 19 0 0 72 28 11
2017 Policy 68 6 6 13 6 0 0 75 19 16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 37 54 0 9 0 0 0 91 9 11
2017 Science and technology 56 31 9 0 3 0 0 87 3 33
2017 Administration and operations 52 25 16 7 0 0 0 77 7 44
2017 Information technology 53 28 19 0 0 0 0 81 0 11
2017 Policy 44 13 37 0 0 0 6 61 0 16

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 18 54 18 9 0 0 18 28 11
2017 Science and technology 13 47 34 6 0 0 0 60 6 33
2017 Administration and operations 9 31 43 11 5 0 0 41 16 44
2017 Information technology 17 19 28 17 19 0 0 36 36 11
2017 Policy 6 32 32 31 0 0 0 38 31 16

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 26 65 0 0 0 0 0 35 11
2017 Science and technology 0 6 49 30 15 0 0 45 6 33
2017 Administration and operations 2 21 41 32 5 0 0 36 23 44
2017 Information technology 10 26 45 9 9 0 0 19 36 11
2017 Policy 6 24 25 38 6 0 0 44 31 16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 8 37 28 18 0 9 0 49 20 11
2017 Science and technology 44 34 12 6 0 3 0 81 6 33
2017 Administration and operations 34 50 9 2 2 2 0 86 5 44
2017 Information technology 17 56 17 0 9 0 0 73 9 11
2017 Policy 37 38 25 0 0 0 0 75 0 16

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 45 18 18 18 0 0 45 37 11
2017 Science and technology 33 58 3 0 6 0 0 91 6 33
2017 Administration and operations 27 50 11 9 2 0 0 77 11 44
2017 Information technology 17 27 38 9 9 0 0 44 18 11
2017 Policy 43 44 13 0 0 0 0 87 0 16
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and operations 18 82 44
2014 Administration and operations 15 85 53
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 63 9 0 18 9 0 0 63 37 11
2017 Science and technology 57 27 6 3 0 6 0 61 39 33
2017 Administration and operations 55 27 9 2 2 5 0 57 43 44
2017 Information technology 45 45 9 0 0 0 0 45 55 11
2017 Policy 49 32 19 0 0 0 0 49 51 16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Science and technology 8 11
2017 Administration and operations 35 17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Science and technology 17 11
2017 Administration and operations 17 17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Science and technology 19 11
2017 Administration and operations 23 17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Science and technology 38 11
2017 Administration and operations 23 17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 11
2017 Administration and operations 18 17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Science and technology 45 11
2017 Administration and operations 42 17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Science and technology 7 84 0 0 0 9 12
2017 Administration and operations 11 56 27 0 0 6 18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Science and technology 31 34 9 17 9 0 0 66 26 12
2017 Administration and operations 22 21 17 23 6 6 6 49 32 18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Science and technology 9 17 17 0 9 0 48 50 17 12
2017 Administration and operations 17 6 11 11 6 11 38 44 33 18
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