2017 Public Service Employee Survey Results for Canadian Transportation Agency by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 50 0 4 0 0 0 96 4 22
2017 Non-visible minority 42 48 2 6 2 0 0 90 8 123
2014 Visible minority 55 22 18 5 0 0 0 77 5 22
2014 Non-visible minority 42 46 3 8 2 0 0 88 9 171
2011 Visible minority 47 34 5 14 0 0 0 81 14 21
2011 Non-visible minority 53 36 5 4 2 1 0 89 6 180
2008 Visible minority 50 44 6 0 0 0 0 94 0 16
2008 Non-visible minority 52 36 5 6 1 0 0 88 7 149

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 83 17 0 0 0 0 0 100 0 22
2017 Non-visible minority 71 20 5 2 1 0 0 92 4 122
2014 Visible minority 87 8 0 5 0 0 0 95 5 22
2014 Non-visible minority 72 18 5 4 1 0 0 91 5 171
2011 Visible minority 86 5 0 9 0 0 0 91 9 21
2011 Non-visible minority 74 19 3 3 1 1 0 93 4 180
2008 Visible minority 75 25 0 0 0 0 0 100 0 16
2008 Non-visible minority 72 19 5 3 0 1 0 92 3 148

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 80 0 4 0 17 0 0 80 17 22
2017 Non-visible minority 58 17 10 11 4 0 0 75 15 123
2014 Visible minority 78 13 0 0 5 0 4 95 5 22
2014 Non-visible minority 50 24 12 8 6 0 1 74 14 171
2011 Visible minority 67 24 0 0 9 0 0 91 9 21
2011 Non-visible minority 56 22 7 10 4 0 1 79 14 180
2008 Visible minority 63 25 0 6 6 0 0 88 13 16
2008 Non-visible minority 55 21 6 13 5 0 0 77 17 149

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 31 8 0 0 0 0 92 0 22
2017 Non-visible minority 57 37 3 1 2 0 0 94 3 123
2014 Visible minority 69 22 5 0 5 0 0 91 5 22
2014 Non-visible minority 62 32 4 2 1 0 0 93 3 171
2011 Visible minority 60 30 0 10 0 0 0 90 10 21
2011 Non-visible minority 64 28 5 3 1 0 0 92 4 179

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 49 14 4 0 0 0 82 4 22
2017 Non-visible minority 42 34 8 13 1 0 2 77 15 123
2014 Visible minority 47 31 4 18 0 0 0 78 18 22
2014 Non-visible minority 39 33 11 11 5 0 1 72 17 170
2011 Visible minority 47 28 15 5 5 0 0 75 10 21
2011 Non-visible minority 46 29 13 10 1 1 0 76 11 180
2008 Visible minority 31 31 19 6 13 0 0 63 19 16
2008 Non-visible minority 46 32 13 6 3 0 0 79 9 149

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 37 5 4 4 0 0 87 8 22
2017 Non-visible minority 43 42 4 10 2 0 0 85 11 123
2014 Visible minority 45 46 5 4 0 0 0 91 4 22
2014 Non-visible minority 41 36 10 9 3 1 0 78 12 171
2011 Visible minority 38 43 9 5 5 0 0 81 10 21
2011 Non-visible minority 48 33 13 4 2 0 0 81 6 180
2008 Visible minority 31 56 6 6 0 0 0 88 6 16
2008 Non-visible minority 44 39 11 3 3 0 0 83 6 148

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 64 23 5 4 4 0 0 87 8 22
2017 Non-visible minority 52 32 7 5 3 1 0 85 8 123
2014 Visible minority 59 28 9 0 4 0 0 87 4 22
2014 Non-visible minority 52 33 10 2 2 1 0 86 4 170
2011 Visible minority 42 42 10 0 5 0 0 85 5 21
2011 Non-visible minority 49 39 8 3 2 0 0 88 4 180
2008 Visible minority 50 31 13 0 6 0 0 81 6 16
2008 Non-visible minority 55 34 7 3 0 1 0 89 3 149

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 86 14 0 0 0 0 0 100 0 21
2017 Non-visible minority 59 31 7 1 2 0 0 90 2 122
2014 Visible minority 55 27 9 9 0 0 0 82 9 22
2014 Non-visible minority 55 30 6 4 2 1 2 88 6 171

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 71 25 4 0 0 0 0 96 0 22
2017 Non-visible minority 57 30 6 5 3 0 0 87 7 123
2014 Visible minority 56 9 27 4 4 0 0 64 8 22
2014 Non-visible minority 47 32 10 6 6 0 0 79 11 171
2011 Visible minority 58 33 0 9 0 0 0 91 9 21
2011 Non-visible minority 53 31 5 5 5 1 1 85 10 180

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 14 17 3 9 0 8 68 13 22
2017 Non-visible minority 33 19 10 8 11 5 15 64 23 123
2014 Visible minority 46 14 9 9 8 9 5 69 21 22
2014 Non-visible minority 29 21 13 10 11 2 13 59 25 171
2011 Visible minority 47 15 5 4 9 0 20 77 17 21
2011 Non-visible minority 25 21 12 9 14 1 19 57 28 180
2008 Visible minority 40 13 0 0 27 0 20 67 33 15
2008 Non-visible minority 31 20 9 8 14 1 17 62 26 148

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 50 20 9 0 0 0 71 9 21
2017 Non-visible minority 36 38 11 10 4 0 0 74 14 123
2014 Visible minority 55 23 14 4 4 0 0 78 8 22
2014 Non-visible minority 33 43 10 10 3 1 0 77 13 170
2011 Visible minority 43 42 5 10 0 0 0 85 10 21
2011 Non-visible minority 36 43 11 6 5 0 0 78 10 180
2008 Visible minority 31 38 6 13 13 0 0 69 25 16
2008 Non-visible minority 44 34 13 5 4 0 0 78 9 149

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 35 14 3 6 0 0 76 9 21
2017 Non-visible minority 39 33 13 9 6 0 0 72 15 123
2014 Visible minority 41 23 18 13 4 0 0 65 17 22
2014 Non-visible minority 29 31 17 13 10 0 0 60 23 170
2011 Visible minority 19 57 9 0 10 0 5 80 11 21
2011 Non-visible minority 31 33 13 12 9 1 0 65 21 180

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 44 11 8 0 0 0 81 8 21
2017 Non-visible minority 31 40 10 12 7 0 0 71 19 123

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 62 27 11 0 0 0 0 89 0 21
2017 Non-visible minority 40 44 7 5 4 0 0 84 9 122
2014 Visible minority 64 27 4 5 0 0 0 91 5 22
2014 Non-visible minority 48 34 11 3 2 1 0 83 6 171
2011 Visible minority 63 28 10 0 0 0 0 90 0 21
2011 Non-visible minority 48 38 9 3 2 1 0 86 5 179
2008 Visible minority 50 31 0 19 0 0 0 81 19 16
2008 Non-visible minority 47 38 8 6 1 1 0 85 7 149

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 44 4 12 6 0 0 78 18 21
2017 Non-visible minority 37 34 8 11 10 0 0 72 20 123

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 47 5 0 0 0 0 95 0 22
2017 Non-visible minority 49 40 3 4 3 0 0 89 7 123
2014 Visible minority 72 19 5 4 0 0 0 91 4 22
2014 Non-visible minority 63 29 5 1 2 1 0 92 3 171
2011 Visible minority 43 47 5 5 0 0 0 90 5 21
2011 Non-visible minority 60 31 6 1 2 0 0 91 3 180

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 32 12 7 0 0 0 81 7 22
2017 Non-visible minority 38 38 8 13 3 0 1 76 15 122
2014 Visible minority 28 31 32 9 0 0 0 59 9 22
2014 Non-visible minority 30 40 12 9 9 0 0 70 18 170
2011 Visible minority 47 28 10 5 10 0 0 75 15 21
2011 Non-visible minority 39 35 13 6 6 0 1 75 12 180

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 33 8 0 4 0 0 88 4 22
2017 Non-visible minority 41 39 10 5 5 0 1 80 9 123
2014 Visible minority 37 41 13 9 0 0 0 78 9 22
2014 Non-visible minority 35 35 14 8 7 1 0 70 16 171

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 35 9 5 3 0 0 83 8 22
2017 Non-visible minority 44 30 12 9 5 0 0 74 14 122
2014 Visible minority 46 40 13 0 0 0 0 87 0 22
2014 Non-visible minority 43 30 14 7 6 1 0 73 13 171
2011 Visible minority 42 38 15 5 0 0 0 80 5 21
2011 Non-visible minority 41 40 10 6 2 0 1 81 8 180

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 31 15 0 0 0 0 85 0 22
2017 Non-visible minority 41 36 10 10 3 0 0 76 13 123
2014 Visible minority 60 22 14 0 4 0 0 82 4 22
2014 Non-visible minority 39 37 11 9 4 1 0 76 13 171
2011 Visible minority 57 28 9 0 5 0 0 86 5 21
2011 Non-visible minority 43 44 6 5 3 0 0 86 8 180
2008 Visible minority 44 38 0 6 13 0 0 81 19 16
2008 Non-visible minority 50 30 14 5 1 0 0 79 7 149

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 66 20 5 4 5 0 0 86 9 22
2017 Non-visible minority 34 39 14 5 7 0 1 73 13 123
2014 Visible minority 50 32 5 9 4 0 0 82 13 22
2014 Non-visible minority 32 36 14 10 6 1 1 69 16 170
2011 Visible minority 42 48 5 0 5 0 0 90 5 21
2011 Non-visible minority 44 34 11 6 4 0 1 79 10 179
2008 Visible minority 31 25 19 13 13 0 0 56 25 16
2008 Non-visible minority 28 38 15 12 8 0 0 65 20 149

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 0 48 26 16 0 0 42 10 22
2017 Non-visible minority 15 28 30 17 10 1 0 27 43 123
2014 Visible minority 0 18 50 23 5 4 0 29 19 22
2014 Non-visible minority 13 28 35 14 9 1 1 24 41 170
2011 Visible minority 4 14 20 33 19 0 9 58 20 21
2011 Non-visible minority 7 22 34 23 12 2 2 36 29 180
2008 Visible minority 25 19 25 25 6 0 0 31 44 16
2008 Non-visible minority 14 26 30 21 5 1 3 28 41 149

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 8 22 29 36 0 0 65 13 21
2017 Non-visible minority 11 16 35 20 16 2 1 37 28 122
2014 Visible minority 4 5 18 32 33 0 9 70 10 22
2014 Non-visible minority 9 13 28 28 19 1 3 49 22 170
2011 Visible minority 5 0 13 29 42 5 5 79 6 21
2011 Non-visible minority 4 11 20 32 27 3 3 62 17 180
2008 Visible minority 25 0 19 38 19 0 0 56 25 16
2008 Non-visible minority 7 22 24 26 13 4 3 42 32 149

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 14 29 17 23 6 6 45 22 21
2017 Non-visible minority 9 19 27 26 14 1 3 42 30 123
2014 Visible minority 5 13 27 41 10 0 5 54 18 22
2014 Non-visible minority 14 27 26 18 12 1 2 31 42 171
2011 Visible minority 19 4 10 24 34 4 4 63 26 21
2011 Non-visible minority 12 15 32 21 15 1 3 37 29 179
2008 Visible minority 19 19 25 31 6 0 0 38 38 16
2008 Non-visible minority 19 15 34 17 9 3 3 28 36 148

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 8 14 24 41 4 0 68 17 21
2017 Non-visible minority 16 15 33 17 16 2 1 35 31 123
2014 Visible minority 0 13 18 45 19 0 4 67 14 22
2014 Non-visible minority 8 19 33 24 13 1 1 38 28 170
2011 Visible minority 0 0 24 38 28 0 9 73 0 21
2011 Non-visible minority 5 12 28 35 17 2 2 54 17 180
2008 Visible minority 25 6 19 25 25 0 0 50 31 16
2008 Non-visible minority 7 14 37 27 12 1 2 39 22 147

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 33 0 23 17 4 6 44 56 21
2017 Non-visible minority 13 31 27 18 8 1 2 26 46 122
2014 Visible minority 23 13 23 18 19 0 4 38 37 22
2014 Non-visible minority 23 27 21 12 12 1 4 26 53 170
2011 Visible minority 10 10 23 24 19 5 9 50 24 21
2011 Non-visible minority 9 19 30 25 12 2 3 39 29 180
2008 Visible minority 31 13 19 25 6 0 6 33 47 16
2008 Non-visible minority 14 23 29 18 9 2 5 30 39 148

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 14 8 28 36 0 4 67 24 21
2017 Non-visible minority 14 18 27 23 14 2 3 39 33 123
2014 Visible minority 4 0 15 33 34 10 5 78 5 21
2014 Non-visible minority 4 11 29 29 23 2 2 54 16 171
2011 Visible minority 0 5 20 56 9 9 0 72 6 21
2011 Non-visible minority 3 10 32 27 20 4 4 51 14 179
2008 Visible minority 13 13 44 13 19 0 0 31 25 16
2008 Non-visible minority 11 18 27 20 15 5 5 39 32 149

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 10 26 20 33 6 0 56 17 21
2017 Non-visible minority 11 16 35 23 11 3 2 36 28 123
2014 Visible minority 4 14 23 33 14 9 5 53 21 22
2014 Non-visible minority 10 27 29 16 14 1 2 32 38 170
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 80 4 4 4 9 0 0 83 13 22
2017 Non-visible minority 64 17 6 10 2 0 1 82 12 123
2014 Visible minority 82 5 0 0 5 0 9 95 5 22
2014 Non-visible minority 65 17 7 4 6 0 1 83 10 171
2011 Visible minority 59 19 9 4 9 0 0 78 14 21
2011 Non-visible minority 67 16 5 6 5 0 0 83 12 179
2008 Visible minority 63 13 6 0 13 0 6 80 13 16
2008 Non-visible minority 64 19 7 4 2 1 3 87 6 148

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 27 9 0 0 8 0 90 0 22
2017 Non-visible minority 35 37 12 6 1 2 7 79 7 123
2014 Visible minority 55 9 23 4 0 4 5 70 5 22
2014 Non-visible minority 35 26 12 9 10 4 4 66 21 171

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 74 17 4 0 5 0 0 91 5 22
2017 Non-visible minority 58 25 6 7 4 0 0 83 11 123
2014 Visible minority 50 32 9 9 0 0 0 82 9 22
2014 Non-visible minority 52 23 7 9 8 1 1 76 17 171

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 37 9 0 0 4 0 90 0 22
2017 Non-visible minority 44 37 10 6 2 2 0 83 8 123
2014 Visible minority 59 23 18 0 0 0 0 82 0 22
2014 Non-visible minority 35 38 8 14 3 1 1 74 17 171
2011 Visible minority 50 25 5 9 5 5 0 79 15 21
2011 Non-visible minority 40 35 9 12 3 2 1 76 15 179
2008 Visible minority 63 31 0 0 6 0 0 94 6 16
2008 Non-visible minority 41 32 13 7 4 1 2 74 12 149

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 18 4 0 10 13 0 85 11 22
2017 Non-visible minority 39 30 10 7 5 7 2 76 13 123
2014 Visible minority 50 19 13 5 0 13 0 79 5 22
2014 Non-visible minority 38 19 14 11 6 8 3 65 19 171
2011 Visible minority 46 20 9 9 5 10 0 74 16 21
2011 Non-visible minority 45 21 7 10 7 8 2 73 19 180
2008 Visible minority 69 6 6 6 6 6 0 80 13 16
2008 Non-visible minority 47 20 12 9 7 3 1 70 17 149

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 43 5 11 0 15 0 82 13 22
2017 Non-visible minority 15 17 21 10 4 23 9 48 21 123
2014 Visible minority 28 23 14 0 4 13 18 74 6 22
2014 Non-visible minority 18 19 20 15 10 13 4 45 31 171

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 80 11 4 5 0 0 0 91 5 22
2017 Non-visible minority 63 28 5 3 1 0 0 92 4 122
2014 Visible minority 68 18 9 4 0 0 0 87 4 22
2014 Non-visible minority 50 35 6 4 3 0 1 86 7 171
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 59 37 5 0 0 0 0 95 0 22
2017 Non-visible minority 47 32 6 9 3 0 3 81 13 122
2014 Visible minority 65 18 9 8 0 0 0 83 8 22
2014 Non-visible minority 42 33 12 5 5 1 1 77 11 171
2011 Visible minority 38 38 14 9 0 0 0 76 9 21
2011 Non-visible minority 32 41 10 9 5 1 1 75 15 179
2008 Visible minority 50 25 0 13 13 0 0 75 25 16
2008 Non-visible minority 36 30 12 11 7 1 3 68 19 149

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 68 32 0 0 0 0 0 100 0 22
2017 Non-visible minority 61 20 10 2 4 0 2 83 6 123
2014 Visible minority 60 18 9 5 4 4 0 81 9 22
2014 Non-visible minority 50 30 8 4 5 2 1 82 9 171
2011 Visible minority 38 43 5 5 4 5 0 85 10 21
2011 Non-visible minority 43 30 12 7 5 3 1 76 12 179
2008 Visible minority 56 13 6 6 13 6 0 73 20 16
2008 Non-visible minority 42 28 11 8 8 1 1 72 17 148

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 65 35 0 0 0 0 0 100 0 22
2017 Non-visible minority 56 18 13 5 5 2 2 77 10 123
2014 Visible minority 42 32 9 18 0 0 0 73 18 22
2014 Non-visible minority 45 29 10 9 5 1 1 76 14 171
2011 Visible minority 39 38 18 4 0 0 0 77 4 21
2011 Non-visible minority 40 32 7 14 5 1 1 73 20 178
2008 Visible minority 44 25 13 6 13 0 0 69 19 16
2008 Non-visible minority 38 25 11 13 10 0 2 64 24 149

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 91 4 0 0 5 0 0 95 5 22
2017 Non-visible minority 81 9 4 5 0 0 2 92 5 123
2014 Visible minority 82 9 0 0 5 0 4 95 5 22
2014 Non-visible minority 77 14 3 1 2 0 2 93 4 171
2011 Visible minority 68 20 0 4 4 0 4 91 9 21
2011 Non-visible minority 74 13 5 4 1 1 3 90 4 179
2008 Visible minority 81 13 6 0 0 0 0 94 0 16
2008 Non-visible minority 76 13 3 3 1 1 3 92 4 148

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 78 8 15 0 0 0 0 85 0 22
2017 Non-visible minority 59 18 8 4 4 1 5 83 8 123
2014 Visible minority 60 5 5 0 13 9 9 79 16 22
2014 Non-visible minority 46 22 7 6 8 5 7 77 15 171
2011 Visible minority 40 28 9 9 9 0 4 71 19 21
2011 Non-visible minority 44 28 8 6 7 3 4 77 14 180

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 83 13 4 0 0 0 0 96 0 22
2017 Non-visible minority 68 16 6 2 5 0 3 86 7 123

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 82 9 5 0 0 4 0 94 0 22
2017 Non-visible minority 65 19 9 3 3 0 2 86 5 123

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 71 13 13 3 0 0 0 84 3 22
2017 Non-visible minority 65 17 8 3 4 1 2 84 7 123
2014 Visible minority 55 22 14 4 4 0 0 78 8 22
2014 Non-visible minority 53 28 9 5 5 0 1 81 11 171
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-visible minority 49 34 9 0 4 0 4 86 4 27
2014 Non-visible minority 31 28 11 2 4 7 17 77 9 45

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 34 15 4 5 4 0 74 10 22
2017 Non-visible minority 29 35 21 5 8 2 0 65 14 122
2014 Visible minority 32 19 32 9 0 10 0 56 10 22
2014 Non-visible minority 24 31 17 13 9 5 0 59 24 169
2011 Visible minority 33 38 15 5 9 0 0 71 14 21
2011 Non-visible minority 27 29 15 13 8 9 0 61 23 180

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 30 9 14 5 0 0 71 19 22
2017 Non-visible minority 28 33 21 12 7 0 0 61 18 123
2014 Visible minority 37 23 31 9 0 0 0 60 9 22
2014 Non-visible minority 25 30 20 13 11 2 0 55 24 171
2011 Visible minority 37 24 20 0 14 5 0 64 15 21
2011 Non-visible minority 30 26 20 12 10 1 0 57 23 180
2008 Visible minority 31 25 13 0 31 0 0 56 31 16
2008 Non-visible minority 26 28 18 14 13 1 1 55 27 148

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 30 12 22 5 4 0 58 29 22
2017 Non-visible minority 28 28 21 14 8 1 0 57 22 123
2014 Visible minority 27 23 36 5 0 10 0 56 5 22
2014 Non-visible minority 21 35 16 12 10 5 0 60 23 171
2011 Visible minority 43 18 19 5 0 15 0 72 6 21
2011 Non-visible minority 22 36 18 17 4 4 0 60 21 180
2008 Visible minority 31 13 13 13 31 0 0 44 44 16
2008 Non-visible minority 17 32 21 18 8 3 0 51 27 149

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 30 5 18 9 3 0 67 28 22
2017 Non-visible minority 32 28 16 10 10 3 0 62 21 123
2014 Visible minority 28 28 18 4 5 18 0 68 11 22
2014 Non-visible minority 30 26 15 13 10 6 0 60 25 171
2011 Visible minority 42 28 5 5 9 10 0 79 16 21
2011 Non-visible minority 31 33 16 10 7 3 0 66 17 180
2008 Visible minority 31 13 19 6 31 0 0 44 38 16
2008 Non-visible minority 23 29 12 17 11 6 1 56 31 149

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 33 0 12 10 0 0 78 22 22
2017 Non-visible minority 26 39 15 11 9 0 0 65 20 123
2014 Visible minority 18 36 19 13 9 5 0 57 24 22
2014 Non-visible minority 19 30 22 15 12 2 0 50 28 171
2011 Visible minority 29 37 5 14 5 10 0 73 21 21
2011 Non-visible minority 19 39 13 21 7 1 0 58 28 180
2008 Visible minority 6 44 6 6 38 0 0 50 44 16
2008 Non-visible minority 18 29 14 23 14 1 1 48 38 149
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 59 19 7 5 11 0 0 78 15 22
2017 Non-visible minority 47 39 9 3 2 0 0 86 5 123
2014 Visible minority 41 50 9 0 0 0 0 91 0 22
2014 Non-visible minority 48 37 13 2 1 0 0 85 2 171
2011 Visible minority 47 48 0 5 0 0 0 95 5 21
2011 Non-visible minority 53 34 8 3 2 1 0 88 4 180

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 80 17 3 0 0 0 0 97 0 22
2017 Non-visible minority 54 30 7 5 1 2 1 86 6 123
2014 Visible minority 68 32 0 0 0 0 0 100 0 22
2014 Non-visible minority 50 41 5 0 2 2 1 93 2 170
2011 Visible minority 52 44 4 0 0 0 0 96 0 21
2011 Non-visible minority 52 31 8 4 1 5 1 87 5 180

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 79 8 5 0 7 0 0 88 7 22
2017 Non-visible minority 51 25 7 8 5 4 0 79 13 123
2014 Visible minority 54 19 19 4 0 4 0 76 5 22
2014 Non-visible minority 40 29 13 7 7 3 1 72 15 171
2011 Visible minority 29 56 5 0 0 10 0 94 0 21
2011 Non-visible minority 35 31 15 11 6 1 2 68 17 180
2008 Visible minority 31 44 6 0 19 0 0 75 19 16
2008 Non-visible minority 31 33 11 11 8 5 1 68 21 149

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 35 12 0 3 0 3 84 3 22
2017 Non-visible minority 30 30 24 9 3 5 0 62 13 123
2014 Visible minority 36 32 27 0 4 0 0 68 4 22
2014 Non-visible minority 28 29 20 6 7 8 2 63 14 171
2011 Visible minority 28 30 14 9 10 5 4 63 21 21
2011 Non-visible minority 23 36 14 13 5 9 0 65 19 180

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 17 19 10 9 16 3 53 23 22
2017 Non-visible minority 19 18 17 16 9 16 5 47 32 123
2014 Visible minority 23 9 28 5 18 18 0 38 28 22
2014 Non-visible minority 15 13 22 14 23 8 5 32 43 171
2011 Visible minority 19 14 15 0 18 34 0 50 28 21
2011 Non-visible minority 16 14 16 17 17 15 5 37 43 180

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 84 7 3 0 5 0 0 91 5 22
2017 Non-visible minority 58 26 8 7 1 0 0 84 8 123
2014 Visible minority 69 18 0 4 5 0 4 91 9 22
2014 Non-visible minority 52 22 10 8 6 0 3 76 14 169

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 82 13 0 5 0 0 0 95 5 22
2017 Non-visible minority 67 23 5 2 1 2 1 92 3 122
2014 Visible minority 78 13 0 0 5 0 4 95 5 22
2014 Non-visible minority 68 24 4 1 1 2 1 95 1 171
2011 Visible minority 61 25 9 4 0 0 0 87 4 21
2011 Non-visible minority 77 18 2 1 0 1 1 97 1 180
2008 Visible minority 67 13 7 0 0 0 13 92 0 15
2008 Non-visible minority 66 23 5 3 0 1 1 92 3 149

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 41 0 8 9 0 0 83 17 22
2017 Non-visible minority 35 40 10 9 4 2 0 76 14 123
2014 Visible minority 51 22 4 13 9 0 0 73 22 22
2014 Non-visible minority 32 37 14 6 9 2 1 71 15 171
2011 Visible minority 48 32 0 15 5 0 0 80 20 21
2011 Non-visible minority 35 36 12 10 6 2 0 72 16 180
2008 Visible minority 38 13 19 13 19 0 0 50 31 16
2008 Non-visible minority 30 29 16 15 8 1 1 60 23 149

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 30 5 8 22 3 0 63 31 22
2017 Non-visible minority 22 26 18 15 16 2 2 49 32 123
2014 Visible minority 18 14 19 18 26 4 0 33 47 22
2014 Non-visible minority 18 16 15 24 18 3 6 37 46 171
2011 Visible minority 18 24 10 28 5 15 0 49 39 21
2011 Non-visible minority 10 20 17 25 21 3 4 32 49 180
2008 Visible minority 25 19 6 13 31 0 6 47 47 16
2008 Non-visible minority 10 25 11 22 25 1 6 38 50 148

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 34 6 11 4 4 0 78 15 22
2017 Non-visible minority 30 43 17 5 5 1 0 74 10 123

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 21 15 5 0 3 0 80 5 22
2017 Non-visible minority 45 32 15 1 2 5 0 81 3 123
2014 Visible minority 41 41 13 4 0 0 0 82 4 22
2014 Non-visible minority 47 37 12 1 1 3 0 86 2 171

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 21 22 0 0 0 0 78 0 22
2017 Non-visible minority 47 38 8 3 2 2 0 86 5 122
2014 Visible minority 45 28 27 0 0 0 0 73 0 22
2014 Non-visible minority 44 36 11 3 4 2 0 82 7 171
2011 Visible minority 42 34 15 4 0 5 0 80 4 21
2011 Non-visible minority 39 37 10 9 4 2 0 77 13 180

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 65 22 7 0 5 0 0 88 5 22
2017 Non-visible minority 52 37 4 4 3 0 0 88 7 122
2014 Visible minority 40 46 9 4 0 0 0 87 4 22
2014 Non-visible minority 49 32 9 6 4 0 0 81 10 171
2011 Visible minority 52 34 5 9 0 0 0 86 9 21
2011 Non-visible minority 50 30 8 9 2 0 0 80 11 180
2008 Visible minority 44 19 19 6 13 0 0 63 19 16
2008 Non-visible minority 40 32 12 11 6 0 0 71 17 149

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 45 3 4 10 0 0 83 13 22
2017 Non-visible minority 39 28 15 9 7 1 0 68 17 123
2014 Visible minority 46 27 23 4 0 0 0 73 4 22
2014 Non-visible minority 36 33 14 6 9 2 0 70 16 171
2011 Visible minority 33 53 0 9 5 0 0 86 14 21
2011 Non-visible minority 38 30 18 7 6 1 0 69 13 179

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 27 12 3 10 0 0 75 13 22
2017 Non-visible minority 39 28 15 10 8 0 0 67 18 123
2014 Visible minority 46 31 18 4 0 0 0 77 4 22
2014 Non-visible minority 36 37 10 11 6 0 0 73 17 170
2011 Visible minority 42 43 0 4 10 0 0 86 14 21
2011 Non-visible minority 39 32 13 9 6 1 0 72 15 177
2008 Visible minority 38 25 19 0 19 0 0 63 19 16
2008 Non-visible minority 30 34 15 17 4 0 0 63 21 149

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 27 20 7 15 8 0 55 24 22
2017 Non-visible minority 37 21 15 9 14 2 3 61 24 123
2014 Visible minority 32 27 14 22 4 0 0 60 26 22
2014 Non-visible minority 32 28 10 12 12 3 3 64 25 171
2011 Visible minority 29 37 19 4 10 0 0 67 14 21
2011 Non-visible minority 30 25 14 12 13 5 1 58 27 179
2008 Visible minority 25 25 13 13 19 0 6 53 33 16
2008 Non-visible minority 30 23 16 20 9 2 1 55 29 148
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 25 25 50 22
2017 Non-visible minority 39 33 28 123
2014 Visible minority 22 43 36 22
2014 Non-visible minority 30 39 31 171
2011 Visible minority 24 34 43 21
2011 Non-visible minority 35 35 30 180

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-visible minority 10 12 66 6 6 0 47
2014 Non-visible minority 26 21 47 0 9999 6 50
2011 Non-visible minority 16 17 56 2 9999 10 62
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 20 80 22
2017 Non-visible minority 8 92 123
2014 Non-visible minority 23 77 169

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 74 10
2014 Non-visible minority 68 40

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10
2014 Non-visible minority 0 40

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10
2014 Non-visible minority 0 40

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 52 10
2014 Non-visible minority 83 40

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 54 10
2014 Non-visible minority 35 40

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10
2014 Non-visible minority 0 40

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10
2014 Non-visible minority 18 40

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10
2014 Non-visible minority 15 40

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10
2014 Non-visible minority 15 40

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10
2014 Non-visible minority 0 40

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 65 10
2014 Non-visible minority 28 40

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10
2014 Non-visible minority 15 40

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10
2014 Non-visible minority 13 40

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 57 10
2014 Non-visible minority 47 40

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 61 10
2014 Non-visible minority 66 40

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 100 0 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 21 7 9 5 27 4 70 20 22
2017 Non-visible minority 13 15 22 3 4 32 11 49 12 123
2014 Visible minority 9 23 9 9 9 32 10 54 31 22
2014 Non-visible minority 14 12 18 11 13 27 5 38 36 170

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 15 9 3 5 4 0 81 9 22
2017 Non-visible minority 35 25 21 3 4 10 2 69 7 120
2014 Visible minority 26 42 9 8 5 10 0 75 14 22
2014 Non-visible minority 25 22 20 9 13 10 0 53 25 170
2011 Visible minority 37 33 15 0 0 15 0 83 0 21
2011 Non-visible minority 35 29 18 9 6 3 1 66 15 180
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 18 21 0 0 0 8 77 0 22
2017 Non-visible minority 22 44 10 2 4 2 16 80 8 123
2014 Visible minority 14 60 13 4 5 0 4 77 9 22
2014 Non-visible minority 26 52 8 1 2 1 9 87 3 171
2011 Visible minority 34 51 5 4 0 0 4 90 5 20
2011 Non-visible minority 32 45 8 4 2 1 8 85 7 180
2008 Visible minority 31 56 6 6 0 0 0 88 6 16
2008 Non-visible minority 34 47 7 3 1 0 8 88 4 148

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 11 21 4 5 18 8 59 12 22
2017 Non-visible minority 9 15 22 5 0 31 18 46 11 123
2014 Visible minority 0 19 27 4 5 40 4 34 16 22
2014 Non-visible minority 9 15 18 5 4 31 19 47 17 171
2011 Visible minority 10 4 35 10 0 41 0 24 18 20
2011 Non-visible minority 9 16 20 6 3 33 13 46 16 180

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 16 5 0 0 7 8 94 0 22
2017 Non-visible minority 34 29 12 0 1 8 16 83 1 122
2014 Visible minority 50 32 0 0 0 13 4 100 0 22
2014 Non-visible minority 40 31 8 4 1 8 10 85 5 171
2011 Visible minority 40 25 4 4 0 26 0 88 6 20
2011 Non-visible minority 42 29 7 5 1 8 8 85 7 180
2008 Visible minority 44 38 0 0 19 0 0 81 19 16
2008 Non-visible minority 39 34 9 5 0 4 9 84 6 148

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 25 15 0 0 3 8 83 0 22
2017 Non-visible minority 28 24 14 4 2 14 14 72 8 123
2014 Visible minority 37 32 9 0 5 13 4 83 6 22
2014 Non-visible minority 32 28 14 3 3 10 10 74 8 171
2011 Visible minority 20 45 4 0 5 26 0 87 7 20
2011 Non-visible minority 31 35 9 3 3 12 7 82 7 180
2008 Visible minority 50 19 6 0 25 0 0 69 25 16
2008 Non-visible minority 35 21 18 9 5 6 5 64 16 149
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 23 14 0 6 31 3 71 9 21
2017 Non-visible minority 12 13 24 0 2 38 12 49 3 123
2014 Visible minority 18 23 5 0 5 40 10 81 9 22
2014 Non-visible minority 19 17 15 3 3 34 8 61 12 171

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 55 4 0 5 3 0 90 6 22
2017 Non-visible minority 31 32 18 1 2 13 2 75 4 123
2014 Visible minority 26 37 9 4 5 18 0 78 11 22
2014 Non-visible minority 33 24 18 3 3 17 2 71 8 171
2011 Visible minority 24 52 14 0 0 10 0 84 0 21
2011 Non-visible minority 41 32 15 4 2 6 0 78 6 180
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 16 28 11 10 0 10 47 23 22
2017 Non-visible minority 43 28 15 5 7 0 2 72 12 122

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 22 15 16 9 0 0 61 24 22
2017 Non-visible minority 16 23 24 21 14 1 2 39 36 123

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 24 4 8 13 0 0 75 21 21
2017 Non-visible minority 20 28 23 13 13 0 2 49 27 123

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 23 4 14 17 0 4 63 33 22
2017 Non-visible minority 19 20 23 21 16 0 2 39 38 123

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 9 11 5 5 0 13 76 12 22
2017 Non-visible minority 44 25 16 5 4 0 5 73 10 122

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 28 0 9 5 0 4 86 14 22
2017 Non-visible minority 35 35 17 6 7 0 1 70 12 122

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 30 16 0 4 0 4 79 4 22
2017 Non-visible minority 39 29 16 11 4 0 1 69 15 122

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 40 4 14 4 0 7 77 19 22
2017 Non-visible minority 18 33 23 14 10 0 2 52 24 122

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 29 13 12 4 0 7 69 17 22
2017 Non-visible minority 34 25 19 8 11 0 2 60 20 122

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 58 15 3 15 4 0 4 76 20 22
2017 Non-visible minority 39 27 16 10 4 1 2 68 15 122

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 74 13 9 4 0 0 0 87 4 22
2017 Non-visible minority 73 17 3 2 1 0 4 94 3 123

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 67 12 4 9 7 0 0 80 16 22
2017 Non-visible minority 81 9 3 1 2 1 3 94 3 122

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 25 4 11 0 0 3 85 11 22
2017 Non-visible minority 67 19 7 2 2 0 3 89 4 123

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 26 0 4 7 0 0 89 11 22
2017 Non-visible minority 70 11 9 4 1 0 4 85 6 123

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 64 14 4 3 0 0 15 92 4 22
2017 Non-visible minority 54 11 5 2 0 0 28 90 2 122

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 81 8 3 4 0 0 4 93 4 22
2017 Non-visible minority 70 18 6 1 2 0 3 90 4 123

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 8 12 4 14 0 8 67 19 22
2017 Non-visible minority 67 13 8 3 4 1 4 84 8 123

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 62 15 15 0 5 0 4 80 5 22
2017 Non-visible minority 57 28 12 1 0 0 2 87 1 123

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 34 16 8 11 0 0 66 19 22
2017 Non-visible minority 12 28 41 10 9 0 0 40 19 123

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 12 34 22 21 0 0 44 22 22
2017 Non-visible minority 8 18 33 30 11 0 0 41 26 123

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 34 9 0 5 0 0 86 5 22
2017 Non-visible minority 48 34 11 4 2 1 0 83 7 123

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 23 11 17 10 0 0 63 27 22
2017 Non-visible minority 22 41 14 13 6 4 0 66 20 123
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 24 76 22
2017 Non-visible minority 11 89 123
2014 Non-visible minority 14 86 171

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 86 14 15
2014 Non-visible minority 84 16 24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-visible minority 68 23 0 0 0 8 0 100 0 12
2014 Non-visible minority 59 26 10 5 0 0 0 85 5 20
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 23 12 20 10 5 4 28 72 22
2017 Non-visible minority 42 31 16 5 1 4 2 45 55 123

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 36 13
2017 Non-visible minority 24 64

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 75 13
2017 Non-visible minority 24 64

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 13
2017 Non-visible minority 15 64

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 13
2017 Non-visible minority 40 64

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 13
2017 Non-visible minority 1 64

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 30 13
2017 Non-visible minority 41 64

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 33 26 35 0 0 7 13
2017 Non-visible minority 16 64 13 4 0 2 65

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 13 18 12 17 0 20 41 37 14
2017 Non-visible minority 40 24 10 10 7 0 9 71 18 65

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 7 0 12 0 31 0 50 14 61 13
2017 Non-visible minority 12 3 7 4 13 5 56 39 43 65
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