2017 Public Service Employee Survey Results for Canadian Transportation Agency by Question 113. What is your age group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	39	41	0	20	0	80	20	12
2017	Age - 35 - 39 years	57	43	0	0	0	100	0	16
2017	Age - 40 - 44 years	35	57	0	8	0	92	8	36
2017	Age - 45 - 49 years	39	27	8	9	17	66	26	12
2017	Age - 50 - 54 years	43	51	3	3	0	94	3	29
2017	Age - 55 - 59 years	32	68	0	0	0	100	0	12
2014	Age - 30 - 34 years	54	35	8	4	0	89	4	26
2014	Age - 35 - 39 years	31	58	3	8	0	89	8	35
2014	Age - 40 - 44 years	34	50	8	4	4	84	8	24
2014	Age - 45 - 49 years	60	31	0	5	5	91	9	23
2014	Age - 50 - 54 years	48	35	8	8	0	83	8	37
2014	Age - 55 - 59 years	32	52	4	9	4	84	12	25
2014	Age - 60 years and over	54	29	0	18	0	82	18	11
2011	Age - 25 - 29 years	30	53	8	8	0	83	8	24
2011	Age - 30 - 34 years	22	53	9	13	4	74	17	23
2011	Age - 35 - 39 years	58	35	3	0	3	93	3	30
2011	Age - 40 - 44 years	48	41	5	5	0	89	5	18
2011	Age - 45 - 49 years	60	29	3	9	0	88	9	35
2011	Age - 50 - 54 years	66	27	2	2	2	93	5	39
2011	Age - 55 - 59 years	55	33	12	0	0	88	0	15
2008	Age - 25 - 29 years	36	45	9	9	0	82	9	11
2008	Age - 30 - 34 years	50	36	0	14	0	86	14	14
2008	Age - 35 - 39 years	55	25	10	10	0	80	10	20
2008	Age - 40 - 44 years	48	41	11	0	0	89	0	27
2008	Age - 45 - 49 years	67	30	0	0	4	96	4	27
2008	Age - 50 - 54 years	57	40	0	3	0	97	3	35
2008	Age - 55 - 59 years	53	40	0	7	0	93	7	15
2008	Age - 60 years and over	27	36	18	9	9	64	18	11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	72	28	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	61	34	0	6	0	0	94	6	16
2017	Age - 40 - 44 years	65	27	2	5	0	0	92	5	36
2017	Age - 45 - 49 years	72	13	8	0	8	0	85	8	12
2017	Age - 50 - 54 years	78	19	3	0	0	0	97	0	29
2017	Age - 55 - 59 years	81	8	11	0	0	0	89	0	12
2014	Age - 30 - 34 years	81	15	4	0	0	0	96	0	26
2014	Age - 35 - 39 years	69	23	3	6	0	0	91	6	35
2014	Age - 40 - 44 years	55	29	4	12	0	0	84	12	24
2014	Age - 45 - 49 years	73	18	5	4	0	0	91	4	23
2014	Age - 50 - 54 years	81	14	3	0	3	0	94	3	37
2014	Age - 55 - 59 years	70	11	12	8	0	0	81	8	25
2014	Age - 60 years and over	83	17	0	0	0	0	100	0	11
2011	Age - 25 - 29 years	80	12	0	8	0	0	92	8	24
2011	Age - 30 - 34 years	87	5	4	4	0	0	92	4	23
2011	Age - 35 - 39 years	71	19	3	7	0	0	90	7	30
2011	Age - 40 - 44 years	79	16	0	5	0	0	95	5	18
2011	Age - 45 - 49 years	79	15	3	0	0	3	97	0	35
2011	Age - 50 - 54 years	63	27	3	5	2	0	90	8	39
2011	Age - 55 - 59 years	81	19	0	0	0	0	100	0	15
2008	Age - 25 - 29 years	73	18	9	0	0	0	91	0	11
2008	Age - 30 - 34 years	69	23	8	0	0	0	92	0	13
2008	Age - 35 - 39 years	55	25	5	15	0	0	80	15	20
2008	Age - 40 - 44 years	78	22	0	0	0	0	100	0	27
2008	Age - 45 - 49 years	78	15	7	0	0	0	93	0	27
2008	Age - 50 - 54 years	63	29	3	3	0	3	94	3	35
2008	Age - 55 - 59 years	93	7	0	0	0	0	100	0	15
2008	Age - 60 years and over	82	9	9	0	0	0	91	0	11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	80	9	0	11	0	0	89	11	12
2017	Age - 35 - 39 years	43	18	11	8	19	0	61	27	16
2017	Age - 40 - 44 years	49	18	16	11	7	0	67	18	36
2017	Age - 45 - 49 years	79	6	0	6	8	0	86	14	12
2017	Age - 50 - 54 years	65	9	13	7	6	0	74	13	29
2017	Age - 55 - 59 years	57	24	0	19	0	0	81	19	12
2014	Age - 30 - 34 years	58	23	0	8	11	0	81	19	26
2014	Age - 35 - 39 years	49	20	17	3	9	3	71	12	35
2014	Age - 40 - 44 years	51	20	9	12	8	0	71	21	24
2014	Age - 45 - 49 years	53	26	8	8	4	0	79	13	23
2014	Age - 50 - 54 years	51	30	8	8	3	0	81	11	37
2014	Age - 55 - 59 years	49	19	21	8	4	0	68	11	25
2014	Age - 60 years and over	71	8	9	0	0	11	90	0	11
2011	Age - 25 - 29 years	71	8	8	8	0	4	83	9	24
2011	Age - 30 - 34 years	61	22	4	0	12	0	84	12	23
2011	Age - 35 - 39 years	36	38	3	13	9	0	74	23	30
2011	Age - 40 - 44 years	57	27	5	11	0	0	84	11	18
2011	Age - 45 - 49 years	60	23	11	3	0	2	85	3	35
2011	Age - 50 - 54 years	51	23	3	19	5	0	73	24	39
2011	Age - 55 - 59 years	70	7	17	0	6	0	77	6	15
2008	Age - 25 - 29 years	55	27	0	18	0	0	82	18	11
2008	Age - 30 - 34 years	29	29	7	29	7	0	57	36	14
2008	Age - 35 - 39 years	35	30	0	20	15	0	65	35	20
2008	Age - 40 - 44 years	56	26	4	7	7	0	81	15	27
2008	Age - 45 - 49 years	52	15	11	15	7	0	67	22	27
2008	Age - 50 - 54 years	60	31	6	3	0	0	91	3	35
2008	Age - 55 - 59 years	80	0	7	13	0	0	80	13	15
2008	Age - 60 years and over	82	9	9	0	0	0	91	0	11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	53	39	8	0	0	92	0	12
2017	Age - 35 - 39 years	69	31	0	0	0	100	0	16
2017	Age - 40 - 44 years	53	45	0	0	2	98	2	36
2017	Age - 45 - 49 years	69	24	0	0	8	92	8	12
2017	Age - 50 - 54 years	63	34	3	0	0	97	0	29
2017	Age - 55 - 59 years	40	41	8	0	11	81	11	12
2014	Age - 30 - 34 years	74	23	0	4	0	96	4	26
2014	Age - 35 - 39 years	65	32	3	0	0	97	0	35
2014	Age - 40 - 44 years	59	37	4	0	0	96	0	24
2014	Age - 45 - 49 years	61	39	0	0	0	100	0	23
2014	Age - 50 - 54 years	67	25	6	0	3	92	3	37
2014	Age - 55 - 59 years	47	32	12	9	0	79	9	25
2014	Age - 60 years and over	54	37	0	0	9	91	9	11
2011	Age - 25 - 29 years	54	29	4	12	0	83	12	24
2011	Age - 30 - 34 years	61	35	4	0	0	96	0	23
2011	Age - 35 - 39 years	71	29	0	0	0	100	0	30
2011	Age - 40 - 44 years	73	27	0	0	0	100	0	18
2011	Age - 45 - 49 years	68	20	6	3	3	88	6	35
2011	Age - 50 - 54 years	55	35	8	3	0	90	3	38
2011	Age - 55 - 59 years	63	25	12	0	0	88	0	15

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	37	56	0	7	0	0	0	93	7	12
2017	Age - 35 - 39 years	47	32	10	6	5	0	0	79	11	16
2017	Age - 40 - 44 years	31	44	10	9	3	0	3	78	12	36
2017	Age - 45 - 49 years	43	16	0	41	0	0	0	59	41	12
2017	Age - 50 - 54 years	62	22	6	6	0	0	3	87	7	29
2017	Age - 55 - 59 years	33	24	25	18	0	0	0	57	18	12
2014	Age - 30 - 34 years	40	37	12	8	4	0	0	77	11	26
2014	Age - 35 - 39 years	35	37	11	8	9	0	0	72	17	35
2014	Age - 40 - 44 years	39	25	16	21	0	0	0	64	21	24
2014	Age - 45 - 49 years	42	30	18	9	0	0	0	73	9	23
2014	Age - 50 - 54 years	41	37	3	11	8	0	0	78	19	36
2014	Age - 55 - 59 years	51	22	8	15	4	0	0	73	19	25
2014	Age - 60 years and over	34	17	0	29	8	0	11	58	42	11
2011	Age - 25 - 29 years	47	28	12	12	0	0	0	75	12	24
2011	Age - 30 - 34 years	43	26	13	12	5	0	0	70	17	23
2011	Age - 35 - 39 years	55	30	9	7	0	0	0	84	7	30
2011	Age - 40 - 44 years	32	27	41	0	0	0	0	59	0	18
2011	Age - 45 - 49 years	51	23	9	11	3	3	0	76	15	35
2011	Age - 50 - 54 years	52	36	3	7	0	0	2	90	7	39
2011	Age - 55 - 59 years	25	31	26	18	0	0	0	56	18	15
2008	Age - 25 - 29 years	27	18	36	18	0	0	0	45	18	11
2008	Age - 30 - 34 years	43	43	14	0	0	0	0	86	0	14
2008	Age - 35 - 39 years	55	20	20	0	5	0	0	75	5	20
2008	Age - 40 - 44 years	48	26	11	11	4	0	0	74	15	27
2008	Age - 45 - 49 years	44	41	7	4	4	0	0	85	7	27
2008	Age - 50 - 54 years	43	37	9	6	6	0	0	80	11	35
2008	Age - 55 - 59 years	53	33	13	0	0	0	0	87	0	15
2008	Age - 60 years and over	45	36	0	9	9	0	0	82	18	11

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	41	51	0	8	0	0	92	8	12
2017	Age - 35 - 39 years	41	50	5	5	0	0	91	5	16
2017	Age - 40 - 44 years	40	42	2	9	7	0	82	16	36
2017	Age - 45 - 49 years	32	53	0	15	0	0	85	15	12
2017	Age - 50 - 54 years	65	26	6	3	0	0	91	3	29
2017	Age - 55 - 59 years	39	32	11	19	0	0	71	19	12
2014	Age - 30 - 34 years	43	46	4	0	7	0	89	7	26
2014	Age - 35 - 39 years	39	41	17	0	3	0	80	3	35
2014	Age - 40 - 44 years	33	39	8	12	4	4	75	17	24
2014	Age - 45 - 49 years	43	35	13	9	0	0	78	9	23
2014	Age - 50 - 54 years	46	35	6	13	0	0	81	13	37
2014	Age - 55 - 59 years	40	35	8	14	4	0	75	17	25
2014	Age - 60 years and over	65	27	8	0	0	0	92	0	11
2011	Age - 25 - 29 years	40	29	18	8	4	0	69	12	24
2011	Age - 30 - 34 years	21	48	13	8	9	0	69	17	23
2011	Age - 35 - 39 years	48	33	16	3	0	0	81	3	30
2011	Age - 40 - 44 years	52	22	27	0	0	0	73	0	18
2011	Age - 45 - 49 years	54	35	6	3	3	0	89	6	35
2011	Age - 50 - 54 years	59	33	5	0	2	0	92	2	39
2011	Age - 55 - 59 years	37	44	7	13	0	0	81	13	15
2008	Age - 25 - 29 years	36	55	9	0	0	0	91	0	11
2008	Age - 30 - 34 years	21	50	21	0	7	0	71	7	14
2008	Age - 35 - 39 years	50	35	10	0	5	0	85	5	20
2008	Age - 40 - 44 years	44	44	4	7	0	0	89	7	27
2008	Age - 45 - 49 years	38	42	15	4	0	0	81	4	26
2008	Age - 50 - 54 years	43	37	11	9	0	0	80	9	35
2008	Age - 55 - 59 years	53	33	13	0	0	0	87	0	15
2008	Age - 60 years and over	73	27	0	0	0	0	100	0	11

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	77	23	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	67	28	6	0	0	0	94	0	16
2017	Age - 40 - 44 years	44	33	5	6	10	2	79	16	36
2017	Age - 45 - 49 years	32	45	8	8	8	0	77	15	12
2017	Age - 50 - 54 years	62	29	6	3	0	0	91	3	29
2017	Age - 55 - 59 years	39	36	18	8	0	0	74	8	12
2014	Age - 30 - 34 years	62	30	8	0	0	0	92	0	26
2014	Age - 35 - 39 years	44	47	6	3	0	0	91	3	35
2014	Age - 40 - 44 years	46	34	8	4	4	4	83	8	24
2014	Age - 45 - 49 years	56	39	5	0	0	0	95	0	23
2014	Age - 50 - 54 years	54	30	8	3	5	0	84	8	37
2014	Age - 55 - 59 years	52	15	24	5	4	0	67	8	24
2014	Age - 60 years and over	83	17	0	0	0	0	100	0	11
2011	Age - 25 - 29 years	57	35	0	4	4	0	92	8	24
2011	Age - 30 - 34 years	22	61	5	4	9	0	83	13	23
2011	Age - 35 - 39 years	48	36	10	6	0	0	84	6	30
2011	Age - 40 - 44 years	22	63	16	0	0	0	84	0	18
2011	Age - 45 - 49 years	59	32	6	0	3	0	91	3	35
2011	Age - 50 - 54 years	63	27	7	2	0	0	91	2	39
2011	Age - 55 - 59 years	44	38	18	0	0	0	82	0	15
2008	Age - 25 - 29 years	36	45	18	0	0	0	82	0	11
2008	Age - 30 - 34 years	36	43	14	7	0	0	79	7	14
2008	Age - 35 - 39 years	55	45	0	0	0	0	100	0	20
2008	Age - 40 - 44 years	59	30	11	0	0	0	89	0	27
2008	Age - 45 - 49 years	44	41	11	0	4	0	85	4	27
2008	Age - 50 - 54 years	63	29	6	3	0	0	91	3	35
2008	Age - 55 - 59 years	60	40	0	0	0	0	100	0	15
2008	Age - 60 years and over	91	0	0	9	0	0	91	9	11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	65	35	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	68	21	11	0	0	0	0	89	0	15
2017	Age - 40 - 44 years	56	36	8	0	0	0	0	92	0	35
2017	Age - 45 - 49 years	53	25	8	6	8	0	0	78	14	12
2017	Age - 50 - 54 years	65	28	7	0	0	0	0	93	0	29
2017	Age - 55 - 59 years	48	42	0	0	11	0	0	89	11	12
2014	Age - 30 - 34 years	62	26	4	7	0	0	0	89	7	26
2014	Age - 35 - 39 years	54	26	6	9	3	0	3	82	12	35
2014	Age - 40 - 44 years	42	38	12	4	0	0	4	83	4	24
2014	Age - 45 - 49 years	52	35	9	0	0	4	0	91	0	23
2014	Age - 50 - 54 years	54	39	3	3	3	0	0	92	5	37
2014	Age - 55 - 59 years	51	29	12	0	4	5	0	84	4	25
2014	Age - 60 years and over	75	0	9	8	0	0	8	81	9	11

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	69	20	11	0	0	0	0	89	0	12
2017	Age - 35 - 39 years	60	34	0	6	0	0	0	94	6	16
2017	Age - 40 - 44 years	54	37	4	3	2	0	0	91	5	36
2017	Age - 45 - 49 years	36	26	0	24	14	0	0	62	38	12
2017	Age - 50 - 54 years	52	45	4	0	0	0	0	96	0	29
2017	Age - 55 - 59 years	55	34	11	0	0	0	0	89	0	12
2014	Age - 30 - 34 years	54	31	7	7	0	0	0	85	7	26
2014	Age - 35 - 39 years	55	34	8	3	0	0	0	89	3	35
2014	Age - 40 - 44 years	38	25	13	12	12	0	0	63	24	24
2014	Age - 45 - 49 years	30	40	27	0	4	0	0	69	4	23
2014	Age - 50 - 54 years	40	41	0	8	11	0	0	81	19	37
2014	Age - 55 - 59 years	49	19	25	4	4	0	0	68	7	25
2014	Age - 60 years and over	65	25	9	0	0	0	0	91	0	11
2011	Age - 25 - 29 years	48	28	8	12	0	0	4	79	12	24
2011	Age - 30 - 34 years	51	31	4	13	0	0	0	82	13	23
2011	Age - 35 - 39 years	62	29	7	0	3	0	0	90	3	30
2011	Age - 40 - 44 years	47	37	11	5	0	0	0	84	5	18
2011	Age - 45 - 49 years	51	29	3	9	6	3	0	82	15	35
2011	Age - 50 - 54 years	54	29	3	2	12	0	0	83	14	39
2011	Age - 55 - 59 years	43	50	7	0	0	0	0	93	0	15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	26	30	0	18	8	0	18	68	32	12
2017	Age - 35 - 39 years	32	21	22	0	20	0	6	56	21	16
2017	Age - 40 - 44 years	33	19	20	4	5	4	14	64	12	36
2017	Age - 45 - 49 years	28	8	0	31	24	0	9	39	61	12
2017	Age - 50 - 54 years	46	15	0	3	3	0	32	91	9	29
2017	Age - 55 - 59 years	15	28	0	8	40	0	9	47	53	12
2014	Age - 30 - 34 years	46	15	8	15	9	0	7	66	26	26
2014	Age - 35 - 39 years	35	28	14	6	11	0	6	67	18	35
2014	Age - 40 - 44 years	13	17	9	12	24	8	16	39	49	24
2014	Age - 45 - 49 years	26	26	13	9	13	0	13	59	25	23
2014	Age - 50 - 54 years	27	25	11	13	6	6	13	64	23	37
2014	Age - 55 - 59 years	32	11	20	4	12	5	17	54	20	25
2014	Age - 60 years and over	43	19	0	9	0	0	28	87	13	11
2011	Age - 25 - 29 years	28	21	18	12	8	0	13	56	23	24
2011	Age - 30 - 34 years	21	22	13	13	26	0	5	45	41	23
2011	Age - 35 - 39 years	35	13	10	10	13	0	19	60	28	30
2011	Age - 40 - 44 years	16	32	25	11	11	0	5	51	22	18
2011	Age - 45 - 49 years	35	14	0	6	20	3	22	65	35	35
2011	Age - 50 - 54 years	21	22	14	6	7	0	29	61	19	39
2011	Age - 55 - 59 years	32	44	0	7	0	0	18	92	8	15
2008	Age - 25 - 29 years	27	45	0	9	0	0	18	89	11	11
2008	Age - 30 - 34 years	29	14	7	29	0	0	21	55	36	14
2008	Age - 35 - 39 years	25	30	15	5	10	0	15	65	18	20
2008	Age - 40 - 44 years	41	11	7	11	19	0	11	58	33	27
2008	Age - 45 - 49 years	30	7	19	0	19	0	26	50	25	27
2008	Age - 50 - 54 years	29	24	3	9	15	3	18	67	30	34
2008	Age - 55 - 59 years	36	21	7	0	29	0	7	62	31	14
2008	Age - 60 years and over	36	9	9	0	18	0	27	63	25	11

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	42	40	11	7	0	0	82	7	12
2017	Age - 35 - 39 years	12	59	19	11	0	0	71	11	16
2017	Age - 40 - 44 years	37	37	8	10	10	0	73	19	36
2017	Age - 45 - 49 years	22	45	8	17	8	0	67	25	12
2017	Age - 50 - 54 years	45	41	7	6	0	0	87	6	29
2017	Age - 55 - 59 years	32	40	11	17	0	0	73	17	12
2014	Age - 30 - 34 years	43	38	8	4	7	0	81	11	26
2014	Age - 35 - 39 years	28	55	11	6	0	0	83	6	35
2014	Age - 40 - 44 years	33	34	14	4	12	4	69	16	24
2014	Age - 45 - 49 years	29	41	17	13	0	0	70	13	23
2014	Age - 50 - 54 years	40	31	14	16	0	0	70	16	37
2014	Age - 55 - 59 years	25	51	7	13	4	0	76	17	24
2014	Age - 60 years and over	74	17	9	0	0	0	91	0	11
2011	Age - 25 - 29 years	32	51	12	0	4	0	83	4	24
2011	Age - 30 - 34 years	16	49	13	13	8	0	65	21	23
2011	Age - 35 - 39 years	42	42	10	6	0	0	84	6	30
2011	Age - 40 - 44 years	16	63	5	11	5	0	79	16	18
2011	Age - 45 - 49 years	42	29	15	9	6	0	71	14	35
2011	Age - 50 - 54 years	49	42	3	0	7	0	91	7	39
2011	Age - 55 - 59 years	31	46	11	12	0	0	77	12	15
2008	Age - 25 - 29 years	36	36	27	0	0	0	73	0	11
2008	Age - 30 - 34 years	29	50	14	0	7	0	79	7	14
2008	Age - 35 - 39 years	50	25	10	15	0	0	75	15	20
2008	Age - 40 - 44 years	37	30	15	11	7	0	67	19	27
2008	Age - 45 - 49 years	48	30	11	4	7	0	78	11	27
2008	Age - 50 - 54 years	40	49	6	0	6	0	89	6	35
2008	Age - 55 - 59 years	73	13	13	0	0	0	87	0	15
2008	Age - 60 years and over	45	27	9	9	9	0	73	18	11

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	52	33	7	8	0	0	0	85	8	12
2017	Age - 35 - 39 years	30	45	6	11	8	0	0	76	19	16
2017	Age - 40 - 44 years	42	38	11	3	6	0	0	80	9	36
2017	Age - 45 - 49 years	9	42	8	15	25	0	0	52	41	12
2017	Age - 50 - 54 years	43	23	23	7	4	0	0	67	10	29
2017	Age - 55 - 59 years	27	38	8	17	11	0	0	65	27	12
2014	Age - 30 - 34 years	36	34	15	8	8	0	0	70	15	26
2014	Age - 35 - 39 years	38	23	25	11	3	0	0	61	14	35
2014	Age - 40 - 44 years	21	21	21	22	16	0	0	42	38	24
2014	Age - 45 - 49 years	21	26	22	27	4	0	0	48	31	23
2014	Age - 50 - 54 years	29	30	14	11	17	0	0	59	28	37
2014	Age - 55 - 59 years	24	45	16	8	8	0	0	69	15	25
2014	Age - 60 years and over	42	40	10	9	0	0	0	81	9	10
2011	Age - 25 - 29 years	24	43	16	17	0	0	0	67	17	24
2011	Age - 30 - 34 years	17	48	13	8	13	0	0	65	21	23
2011	Age - 35 - 39 years	41	26	19	3	7	3	0	70	10	30
2011	Age - 40 - 44 years	22	52	10	11	5	0	0	73	16	18
2011	Age - 45 - 49 years	36	26	6	12	17	3	0	64	30	35
2011	Age - 50 - 54 years	29	30	15	9	14	0	3	61	24	39
2011	Age - 55 - 59 years	19	26	13	31	7	0	6	47	39	15

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	52	15	7	26	0	67	26	12
2017	Age - 35 - 39 years	17	56	14	8	5	73	13	16
2017	Age - 40 - 44 years	36	30	14	11	9	66	20	36
2017	Age - 45 - 49 years	9	37	15	21	17	47	38	12
2017	Age - 50 - 54 years	36	45	10	10	0	81	10	29
2017	Age - 55 - 59 years	40	24	11	14	11	65	25	12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	52	41	7	0	0	0	93	0	12
2017	Age - 35 - 39 years	31	49	8	8	5	0	79	13	16
2017	Age - 40 - 44 years	48	37	3	3	9	0	85	12	36
2017	Age - 45 - 49 years	22	45	17	8	8	0	67	15	12
2017	Age - 50 - 54 years	54	33	10	3	0	0	87	3	29
2017	Age - 55 - 59 years	40	31	21	7	0	0	72	7	12
2014	Age - 30 - 34 years	54	31	7	4	4	0	85	7	26
2014	Age - 35 - 39 years	44	36	17	3	0	0	80	3	35
2014	Age - 40 - 44 years	45	46	0	8	0	0	92	8	24
2014	Age - 45 - 49 years	38	35	12	9	5	0	74	14	23
2014	Age - 50 - 54 years	54	33	11	3	0	0	86	3	37
2014	Age - 55 - 59 years	35	40	11	0	8	5	80	9	25
2014	Age - 60 years and over	92	8	0	0	0	0	100	0	11
2011	Age - 25 - 29 years	59	32	4	0	0	4	96	0	24
2011	Age - 30 - 34 years	35	44	13	0	8	0	79	8	23
2011	Age - 35 - 39 years	58	36	6	0	0	0	94	0	30
2011	Age - 40 - 44 years	46	27	21	0	0	5	77	0	18
2011	Age - 45 - 49 years	54	32	6	6	3	0	86	9	35
2011	Age - 50 - 54 years	59	26	12	3	0	0	85	3	38
2011	Age - 55 - 59 years	37	46	6	11	0	0	83	11	15
2008	Age - 25 - 29 years	36	64	0	0	0	0	100	0	11
2008	Age - 30 - 34 years	50	29	7	7	0	7	85	8	14
2008	Age - 35 - 39 years	60	30	10	0	0	0	90	0	20
2008	Age - 40 - 44 years	41	44	0	15	0	0	85	15	27
2008	Age - 45 - 49 years	56	26	11	7	0	0	81	7	27
2008	Age - 50 - 54 years	46	40	11	3	0	0	86	3	35
2008	Age - 55 - 59 years	53	33	7	7	0	0	87	7	15
2008	Age - 60 years and over	45	27	9	9	9	0	73	18	11

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	52	24	0	7	18	75	25	12
2017	Age - 35 - 39 years	12	54	22	0	13	66	13	16
2017	Age - 40 - 44 years	39	36	11	3	12	75	14	36
2017	Age - 45 - 49 years	16	22	0	39	24	37	63	12
2017	Age - 50 - 54 years	47	32	7	14	0	79	14	29
2017	Age - 55 - 59 years	33	32	0	24	11	65	35	12

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	58	35	0	7	0	0	93	7	12
2017	Age - 35 - 39 years	46	48	0	0	6	0	94	6	16
2017	Age - 40 - 44 years	46	40	4	6	4	0	86	10	36
2017	Age - 45 - 49 years	37	39	9	0	15	0	75	15	12
2017	Age - 50 - 54 years	59	35	3	3	0	0	94	3	29
2017	Age - 55 - 59 years	49	51	0	0	0	0	100	0	12
2014	Age - 30 - 34 years	58	35	0	4	4	0	93	7	26
2014	Age - 35 - 39 years	57	34	6	3	0	0	91	3	35
2014	Age - 40 - 44 years	54	33	4	0	4	4	91	4	24
2014	Age - 45 - 49 years	56	35	9	0	0	0	91	0	23
2014	Age - 50 - 54 years	68	22	8	3	0	0	89	3	37
2014	Age - 55 - 59 years	64	24	8	0	4	0	88	4	25
2014	Age - 60 years and over	100	0	0	0	0	0	100	0	11
2011	Age - 25 - 29 years	49	43	4	0	4	0	92	4	24
2011	Age - 30 - 34 years	34	49	5	8	4	0	83	13	23
2011	Age - 35 - 39 years	65	26	9	0	0	0	91	0	30
2011	Age - 40 - 44 years	57	38	0	0	5	0	95	5	18
2011	Age - 45 - 49 years	68	23	9	0	0	0	91	0	35
2011	Age - 50 - 54 years	71	23	2	4	0	0	94	4	39
2011	Age - 55 - 59 years	45	44	11	0	0	0	89	0	15

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	58	24	0	18	0	0	82	18	12
2017	Age - 35 - 39 years	52	32	12	0	5	0	84	5	16
2017	Age - 40 - 44 years	42	35	11	9	4	0	77	13	36
2017	Age - 45 - 49 years	19	30	8	36	8	0	49	43	12
2017	Age - 50 - 54 years	44	43	10	3	0	0	87	3	28
2017	Age - 55 - 59 years	32	27	8	24	0	9	65	26	12
2014	Age - 30 - 34 years	24	46	19	7	4	0	70	11	26
2014	Age - 35 - 39 years	35	31	17	12	6	0	66	18	35
2014	Age - 40 - 44 years	25	28	26	12	8	0	53	21	24
2014	Age - 45 - 49 years	25	31	13	18	12	0	57	30	23
2014	Age - 50 - 54 years	21	60	3	3	14	0	81	16	37
2014	Age - 55 - 59 years	40	36	8	7	8	0	76	16	25
2014	Age - 60 years and over	62	9	20	10	0	0	71	10	10
2011	Age - 25 - 29 years	47	24	17	8	4	0	71	12	24
2011	Age - 30 - 34 years	39	35	9	0	17	0	74	17	23
2011	Age - 35 - 39 years	41	42	7	3	6	0	84	10	30
2011	Age - 40 - 44 years	30	48	16	0	5	0	79	5	18
2011	Age - 45 - 49 years	45	26	18	9	3	0	71	12	35
2011	Age - 50 - 54 years	39	39	10	9	3	0	78	12	39
2011	Age - 55 - 59 years	31	32	19	7	11	0	64	18	15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	40	60	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	55	34	0	6	5	0	0	89	11	16
2017	Age - 40 - 44 years	53	30	10	0	6	0	0	83	6	36
2017	Age - 45 - 49 years	17	44	15	0	24	0	0	61	24	12
2017	Age - 50 - 54 years	53	37	6	3	0	0	0	90	3	29
2017	Age - 55 - 59 years	32	22	29	7	0	0	9	60	8	12
2014	Age - 30 - 34 years	31	50	8	7	4	0	0	81	11	26
2014	Age - 35 - 39 years	31	38	17	12	3	0	0	69	15	35
2014	Age - 40 - 44 years	33	34	12	8	8	4	0	70	17	24
2014	Age - 45 - 49 years	34	27	30	5	5	0	0	61	9	23
2014	Age - 50 - 54 years	29	44	0	8	19	0	0	73	27	37
2014	Age - 55 - 59 years	32	38	19	8	4	0	0	69	12	25
2014	Age - 60 years and over	75	17	8	0	0	0	0	92	0	11

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	52	37	0	11	0	0	89	11	12
2017	Age - 35 - 39 years	41	35	8	11	6	0	75	17	16
2017	Age - 40 - 44 years	36	26	19	8	11	0	62	20	36
2017	Age - 45 - 49 years	16	29	17	22	16	0	45	38	12
2017	Age - 50 - 54 years	50	34	16	0	0	0	84	0	28
2017	Age - 55 - 59 years	34	45	11	11	0	0	79	11	12
2014	Age - 30 - 34 years	48	37	0	7	8	0	85	15	26
2014	Age - 35 - 39 years	44	25	22	6	3	0	69	8	35
2014	Age - 40 - 44 years	25	37	21	4	8	4	65	13	24
2014	Age - 45 - 49 years	47	13	26	13	0	0	61	13	23
2014	Age - 50 - 54 years	40	38	8	3	11	0	78	13	37
2014	Age - 55 - 59 years	35	42	7	12	4	0	77	16	25
2014	Age - 60 years and over	83	9	8	0	0	0	92	0	11
2011	Age - 25 - 29 years	43	41	8	8	0	0	83	8	24
2011	Age - 30 - 34 years	26	48	9	13	4	0	74	17	23
2011	Age - 35 - 39 years	41	43	16	0	0	0	84	0	30
2011	Age - 40 - 44 years	25	64	5	5	0	0	90	5	18
2011	Age - 45 - 49 years	51	35	6	9	0	0	86	9	35
2011	Age - 50 - 54 years	46	35	10	9	0	0	81	9	39
2011	Age - 55 - 59 years	38	19	32	0	11	0	57	11	15

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	42	24	7	27	0	0	67	27	12
2017	Age - 35 - 39 years	35	35	19	11	0	0	71	11	16
2017	Age - 40 - 44 years	36	35	12	11	6	0	71	18	36
2017	Age - 45 - 49 years	16	45	24	0	15	0	61	15	12
2017	Age - 50 - 54 years	45	38	11	6	0	0	83	6	29
2017	Age - 55 - 59 years	55	24	21	0	0	0	79	0	12
2014	Age - 30 - 34 years	42	42	8	0	7	0	85	7	26
2014	Age - 35 - 39 years	37	43	11	6	3	0	80	9	35
2014	Age - 40 - 44 years	33	33	14	4	12	4	69	16	24
2014	Age - 45 - 49 years	38	27	17	17	0	0	65	17	23
2014	Age - 50 - 54 years	37	44	3	13	3	0	81	16	37
2014	Age - 55 - 59 years	40	32	20	5	4	0	72	8	25
2014	Age - 60 years and over	65	27	9	0	0	0	91	0	11
2011	Age - 25 - 29 years	36	52	4	4	4	0	88	8	24
2011	Age - 30 - 34 years	34	49	4	0	13	0	83	13	23
2011	Age - 35 - 39 years	58	29	7	6	0	0	87	6	30
2011	Age - 40 - 44 years	25	65	0	10	0	0	90	10	18
2011	Age - 45 - 49 years	51	29	12	6	3	0	80	9	35
2011	Age - 50 - 54 years	44	47	2	4	2	0	91	7	39
2011	Age - 55 - 59 years	38	56	0	6	0	0	94	6	15
2008	Age - 25 - 29 years	36	27	36	0	0	0	64	0	11
2008	Age - 30 - 34 years	50	36	7	0	7	0	86	7	14
2008	Age - 35 - 39 years	45	30	20	5	0	0	75	5	20
2008	Age - 40 - 44 years	37	30	19	7	7	0	67	15	27
2008	Age - 45 - 49 years	52	37	0	11	0	0	89	11	27
2008	Age - 50 - 54 years	54	31	3	9	3	0	86	11	35
2008	Age - 55 - 59 years	67	20	13	0	0	0	87	0	15
2008	Age - 60 years and over	73	9	18	0	0	0	82	0	11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	43	45	11	0	0	0	89	0	12
2017	Age - 35 - 39 years	35	43	11	0	12	0	78	12	16
2017	Age - 40 - 44 years	41	28	18	2	11	0	69	13	36
2017	Age - 45 - 49 years	16	20	15	33	16	0	36	49	12
2017	Age - 50 - 54 years	12	65	14	6	0	3	79	7	29
2017	Age - 55 - 59 years	44	24	11	0	22	0	67	22	12
2014	Age - 30 - 34 years	36	38	7	11	4	4	77	16	26
2014	Age - 35 - 39 years	26	52	19	3	0	0	78	3	35
2014	Age - 40 - 44 years	25	38	18	12	8	0	63	20	24
2014	Age - 45 - 49 years	28	41	18	4	8	0	69	13	22
2014	Age - 50 - 54 years	27	27	19	22	6	0	53	27	37
2014	Age - 55 - 59 years	46	32	4	8	11	0	78	19	25
2014	Age - 60 years and over	62	29	9	0	0	0	91	0	11
2011	Age - 25 - 29 years	44	28	24	0	4	0	71	4	24
2011	Age - 30 - 34 years	30	44	17	9	0	0	74	9	23
2011	Age - 35 - 39 years	57	26	10	6	0	0	84	6	30
2011	Age - 40 - 44 years	32	41	16	5	5	0	73	11	18
2011	Age - 45 - 49 years	41	38	9	3	6	3	82	9	34
2011	Age - 50 - 54 years	35	39	3	12	12	0	73	24	39
2011	Age - 55 - 59 years	37	56	6	0	0	0	94	0	15
2008	Age - 25 - 29 years	45	27	18	9	0	0	73	9	11
2008	Age - 30 - 34 years	43	36	7	7	7	0	79	14	14
2008	Age - 35 - 39 years	25	35	20	15	5	0	60	20	20
2008	Age - 40 - 44 years	33	22	22	11	11	0	56	22	27
2008	Age - 45 - 49 years	22	26	11	15	26	0	48	41	27
2008	Age - 50 - 54 years	26	37	17	14	6	0	63	20	35
2008	Age - 55 - 59 years	7	67	20	7	0	0	73	7	15
2008	Age - 60 years and over	36	45	0	18	0	0	82	18	11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	20	0	33	31	16	0	0	48	20	12
2017	Age - 35 - 39 years	19	31	37	14	0	0	0	14	50	16
2017	Age - 40 - 44 years	16	29	41	8	5	0	0	14	45	36
2017	Age - 45 - 49 years	14	41	17	19	9	0	0	28	55	12
2017	Age - 50 - 54 years	7	30	36	16	11	0	0	27	37	29
2017	Age - 55 - 59 years	21	20	22	37	0	0	0	37	41	12
2014	Age - 30 - 34 years	15	22	51	8	0	4	0	8	39	26
2014	Age - 35 - 39 years	14	26	40	9	12	0	0	21	39	35
2014	Age - 40 - 44 years	12	29	30	17	8	4	0	26	43	24
2014	Age - 45 - 49 years	22	29	32	8	9	0	0	17	51	23
2014	Age - 50 - 54 years	8	32	38	11	8	0	3	20	41	37
2014	Age - 55 - 59 years	7	30	28	25	4	0	5	31	39	24
2014	Age - 60 years and over	9	9	33	20	28	0	0	49	19	11
2011	Age - 25 - 29 years	12	20	25	20	19	0	4	41	33	24
2011	Age - 30 - 34 years	4	18	26	40	13	0	0	53	21	23
2011	Age - 35 - 39 years	7	13	40	22	9	7	3	34	22	30
2011	Age - 40 - 44 years	11	21	22	30	11	0	5	43	34	18
2011	Age - 45 - 49 years	9	26	26	20	16	3	0	38	36	35
2011	Age - 50 - 54 years	2	22	44	22	5	0	5	29	26	39
2011	Age - 55 - 59 years	0	26	25	29	19	0	0	48	26	15
2008	Age - 25 - 29 years	0	9	27	64	0	0	0	64	9	11
2008	Age - 30 - 34 years	7	29	21	29	7	7	0	38	38	14
2008	Age - 35 - 39 years	20	25	30	15	10	0	0	25	45	20
2008	Age - 40 - 44 years	15	30	22	19	7	0	7	28	48	27
2008	Age - 45 - 49 years	22	19	41	15	0	0	4	15	42	27
2008	Age - 50 - 54 years	17	31	29	17	6	0	0	23	49	35
2008	Age - 55 - 59 years	13	20	40	13	7	0	7	21	36	15
2008	Age - 60 years and over	9	27	18	27	9	0	9	40	40	11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	20	7	15	33	26	0	0	58	26	12
2017	Age - 35 - 39 years	25	26	26	24	0	0	0	24	50	16
2017	Age - 40 - 44 years	7	13	38	31	8	3	0	41	20	36
2017	Age - 45 - 49 years	6	31	34	6	22	0	0	28	38	12
2017	Age - 50 - 54 years	6	16	32	21	25	0	0	45	23	29
2017	Age - 55 - 59 years	11	18	38	24	8	0	0	32	30	11
2014	Age - 30 - 34 years	8	15	34	19	24	0	0	44	23	26
2014	Age - 35 - 39 years	16	6	23	29	23	0	3	54	23	35
2014	Age - 40 - 44 years	4	20	29	25	13	4	4	42	27	24
2014	Age - 45 - 49 years	13	18	22	31	8	4	4	43	33	23
2014	Age - 50 - 54 years	11	14	32	22	19	0	3	41	25	37
2014	Age - 55 - 59 years	0	4	19	48	17	0	13	74	4	24
2014	Age - 60 years and over	9	0	26	17	48	0	0	65	9	11
2011	Age - 25 - 29 years	4	0	20	33	35	4	4	74	4	24
2011	Age - 30 - 34 years	9	0	13	44	34	0	0	78	9	23
2011	Age - 35 - 39 years	0	13	23	19	34	10	0	59	15	30
2011	Age - 40 - 44 years	0	16	16	41	21	0	5	66	17	18
2011	Age - 45 - 49 years	9	12	26	29	22	3	0	52	21	35
2011	Age - 50 - 54 years	2	19	15	29	24	3	8	60	24	39
2011	Age - 55 - 59 years	7	0	20	36	38	0	0	74	7	15
2008	Age - 25 - 29 years	0	9	27	36	27	0	0	64	9	11
2008	Age - 30 - 34 years	7	21	7	36	21	7	0	62	31	14
2008	Age - 35 - 39 years	5	25	30	15	20	5	0	37	32	20
2008	Age - 40 - 44 years	19	15	30	11	11	7	7	26	39	27
2008	Age - 45 - 49 years	4	19	33	30	7	4	4	40	24	27
2008	Age - 50 - 54 years	14	23	20	34	9	0	0	43	37	35
2008	Age - 55 - 59 years	13	20	20	27	13	0	7	43	36	15
2008	Age - 60 years and over	0	27	18	27	9	9	9	44	33	11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	11	0	31	35	23	0	0	58	11	12
2017	Age - 35 - 39 years	29	14	20	18	11	0	8	32	46	16
2017	Age - 40 - 44 years	0	29	21	31	13	3	3	47	31	36
2017	Age - 45 - 49 years	14	25	29	22	9	0	0	31	39	12
2017	Age - 50 - 54 years	0	19	40	24	14	0	3	39	20	29
2017	Age - 55 - 59 years	28	18	28	25	0	0	0	25	47	11
2014	Age - 30 - 34 years	19	15	27	30	9	0	0	39	34	26
2014	Age - 35 - 39 years	11	23	40	11	11	0	4	23	35	35
2014	Age - 40 - 44 years	12	29	12	18	21	4	4	42	45	24
2014	Age - 45 - 49 years	9	39	22	26	0	5	0	27	50	23
2014	Age - 50 - 54 years	16	24	28	25	8	0	0	33	40	37
2014	Age - 55 - 59 years	16	29	16	19	12	0	9	34	49	25
2014	Age - 60 years and over	18	0	34	26	23	0	0	49	18	11
2011	Age - 25 - 29 years	16	16	4	43	17	0	4	62	33	24
2011	Age - 30 - 34 years	13	13	31	13	30	0	0	43	26	23
2011	Age - 35 - 39 years	9	13	25	26	16	3	6	47	25	30
2011	Age - 40 - 44 years	16	16	27	25	10	0	5	38	34	18
2011	Age - 45 - 49 years	15	8	36	24	12	3	3	37	25	34
2011	Age - 50 - 54 years	15	12	41	15	18	0	0	32	27	39
2011	Age - 55 - 59 years	7	19	33	17	19	0	6	38	28	15
2008	Age - 25 - 29 years	0	18	36	18	18	9	0	40	20	11
2008	Age - 30 - 34 years	14	7	36	14	14	14	0	33	25	14
2008	Age - 35 - 39 years	20	20	35	20	5	0	0	25	40	20
2008	Age - 40 - 44 years	22	19	19	26	7	0	7	36	44	27
2008	Age - 45 - 49 years	15	11	44	19	11	0	0	30	26	27
2008	Age - 50 - 54 years	26	12	32	18	9	3	0	27	39	34
2008	Age - 55 - 59 years	20	20	33	13	7	0	7	21	43	15
2008	Age - 60 years and over	18	27	18	9	9	0	18	22	56	11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	8	7	36	18	23	8	0	45	16	12
2017	Age - 35 - 39 years	12	20	29	21	14	0	5	37	33	16
2017	Age - 40 - 44 years	16	13	38	22	8	3	0	31	30	36
2017	Age - 45 - 49 years	47	9	20	6	17	0	0	24	57	12
2017	Age - 50 - 54 years	7	17	46	20	10	0	0	30	24	29
2017	Age - 55 - 59 years	20	24	8	22	25	0	0	48	44	11
2014	Age - 30 - 34 years	8	15	45	11	20	0	0	32	23	26
2014	Age - 35 - 39 years	6	19	26	35	11	0	4	47	26	35
2014	Age - 40 - 44 years	12	12	34	21	17	4	0	40	25	24
2014	Age - 45 - 49 years	9	13	39	35	4	0	0	39	21	23
2014	Age - 50 - 54 years	8	38	27	22	5	0	0	27	46	37
2014	Age - 55 - 59 years	4	16	30	29	13	0	9	46	21	24
2014	Age - 60 years and over	9	0	26	28	37	0	0	65	9	11
2011	Age - 25 - 29 years	4	8	33	32	19	0	4	53	13	24
2011	Age - 30 - 34 years	4	4	44	30	13	4	0	45	9	23
2011	Age - 35 - 39 years	3	7	19	37	29	3	3	69	11	30
2011	Age - 40 - 44 years	5	5	27	46	11	0	5	60	11	18
2011	Age - 45 - 49 years	6	20	29	29	14	3	0	44	27	35
2011	Age - 50 - 54 years	8	15	26	30	15	4	3	48	24	39
2011	Age - 55 - 59 years	0	0	19	57	19	0	6	80	0	15
2008	Age - 25 - 29 years	0	0	27	27	45	0	0	73	0	11
2008	Age - 30 - 34 years	0	0	36	43	14	7	0	62	0	14
2008	Age - 35 - 39 years	10	15	50	10	15	0	0	25	25	20
2008	Age - 40 - 44 years	12	23	19	31	12	0	4	44	36	26
2008	Age - 45 - 49 years	19	15	26	37	4	0	0	41	33	27
2008	Age - 50 - 54 years	9	14	46	23	6	3	0	29	24	35
2008	Age - 55 - 59 years	7	7	64	14	7	0	0	21	14	14
2008	Age - 60 years and over	0	18	9	27	27	0	18	67	22	11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	11	9	37	11	23	8	0	37	22	12
2017	Age - 35 - 39 years	20	39	16	19	6	0	0	25	59	16
2017	Age - 40 - 44 years	16	39	26	19	0	0	0	19	54	36
2017	Age - 45 - 49 years	49	20	8	6	9	0	8	17	74	12
2017	Age - 50 - 54 years	6	44	34	13	3	0	0	16	50	29
2017	Age - 55 - 59 years	11	33	15	33	8	0	0	41	44	11
2014	Age - 30 - 34 years	34	8	19	19	13	0	8	34	45	26
2014	Age - 35 - 39 years	20	31	20	14	12	0	3	27	52	35
2014	Age - 40 - 44 years	12	49	13	8	17	0	0	26	61	24
2014	Age - 45 - 49 years	25	31	32	9	0	4	0	9	58	23
2014	Age - 50 - 54 years	39	29	19	3	8	3	0	11	70	37
2014	Age - 55 - 59 years	11	17	16	29	10	0	17	47	34	24
2014	Age - 60 years and over	27	17	9	8	39	0	0	47	44	11
2011	Age - 25 - 29 years	4	17	28	31	16	0	4	50	21	24
2011	Age - 30 - 34 years	17	9	27	35	8	5	0	45	27	23
2011	Age - 35 - 39 years	0	32	23	29	9	3	3	41	35	30
2011	Age - 40 - 44 years	11	16	37	20	11	0	5	32	28	18
2011	Age - 45 - 49 years	14	12	38	17	17	3	0	35	27	35
2011	Age - 50 - 54 years	15	22	29	15	5	6	8	23	43	39
2011	Age - 55 - 59 years	0	19	25	30	25	0	0	55	19	15
2008	Age - 25 - 29 years	0	9	9	27	27	0	27	75	13	11
2008	Age - 30 - 34 years	7	21	14	21	21	7	7	50	33	14
2008	Age - 35 - 39 years	25	25	25	20	0	5	0	21	53	20
2008	Age - 40 - 44 years	23	19	23	19	8	4	4	29	46	26
2008	Age - 45 - 49 years	15	30	44	4	7	0	0	11	44	27
2008	Age - 50 - 54 years	14	29	31	20	6	0	0	26	43	35
2008	Age - 55 - 59 years	7	20	47	27	0	0	0	27	27	15
2008	Age - 60 years and over	18	9	9	9	27	0	27	50	38	11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	8	20	15	27	15	7	8	49	33	12
2017	Age - 35 - 39 years	28	25	16	21	10	0	0	31	53	16
2017	Age - 40 - 44 years	12	19	37	19	7	3	3	28	33	36
2017	Age - 45 - 49 years	31	0	26	25	9	0	8	37	34	12
2017	Age - 50 - 54 years	13	17	21	26	17	3	3	46	32	29
2017	Age - 55 - 59 years	0	20	33	17	29	0	0	47	20	11
2014	Age - 30 - 34 years	4	8	26	31	32	0	0	63	12	26
2014	Age - 35 - 39 years	6	9	25	32	23	0	6	58	15	35
2014	Age - 40 - 44 years	4	8	30	25	13	17	4	47	15	24
2014	Age - 45 - 49 years	4	13	26	30	27	0	0	57	17	23
2014	Age - 50 - 54 years	5	22	34	23	16	0	0	39	27	36
2014	Age - 55 - 59 years	5	8	35	28	16	0	9	48	14	25
2014	Age - 60 years and over	0	0	9	44	47	0	0	91	0	11
2011	Age - 25 - 29 years	0	4	21	24	41	4	4	72	5	23
2011	Age - 30 - 34 years	4	5	27	53	12	0	0	65	8	23
2011	Age - 35 - 39 years	0	7	47	26	10	10	0	40	7	30
2011	Age - 40 - 44 years	5	11	5	52	16	0	11	76	18	18
2011	Age - 45 - 49 years	6	9	29	28	19	6	3	52	16	35
2011	Age - 50 - 54 years	5	20	41	17	7	6	3	27	28	39
2011	Age - 55 - 59 years	0	6	26	42	18	0	7	65	7	15
2008	Age - 25 - 29 years	9	9	18	9	45	0	9	60	20	11
2008	Age - 30 - 34 years	7	14	14	14	50	0	0	64	21	14
2008	Age - 35 - 39 years	10	20	20	30	10	10	0	44	33	20
2008	Age - 40 - 44 years	15	22	33	11	7	4	7	21	42	27
2008	Age - 45 - 49 years	7	22	44	19	4	4	0	23	31	27
2008	Age - 50 - 54 years	17	20	31	14	14	3	0	29	38	35
2008	Age - 55 - 59 years	7	20	13	33	13	0	13	54	31	15
2008	Age - 60 years and over	9	0	18	18	18	18	18	57	14	11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	11	0	33	34	21	0	0	55	11	12
2017	Age - 35 - 39 years	29	14	27	16	6	8	0	24	46	16
2017	Age - 40 - 44 years	2	22	47	21	8	0	0	29	24	36
2017	Age - 45 - 49 years	24	19	19	22	9	0	8	34	46	12
2017	Age - 50 - 54 years	3	18	30	29	17	0	3	47	22	29
2017	Age - 55 - 59 years	19	20	36	16	8	0	0	24	40	11
2014	Age - 30 - 34 years	15	27	20	23	16	0	0	39	41	26
2014	Age - 35 - 39 years	8	14	40	18	17	0	3	36	23	35
2014	Age - 40 - 44 years	4	28	17	34	4	8	4	44	37	24
2014	Age - 45 - 49 years	4	35	35	22	4	0	0	27	39	23
2014	Age - 50 - 54 years	17	29	30	11	14	0	0	25	46	37
2014	Age - 55 - 59 years	11	18	21	13	21	8	9	40	35	24
2014	Age - 60 years and over	0	25	44	11	20	0	0	32	25	11

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	69	11	9	11	0	0	0	80	11	12
2017	Age - 35 - 39 years	49	12	11	20	8	0	0	61	27	16
2017	Age - 40 - 44 years	61	17	7	10	5	0	0	78	15	36
2017	Age - 45 - 49 years	87	0	0	13	0	0	0	87	13	12
2017	Age - 50 - 54 years	67	19	6	0	3	0	4	91	3	29
2017	Age - 55 - 59 years	73	8	0	19	0	0	0	81	19	12
2014	Age - 30 - 34 years	73	8	4	4	8	0	4	84	12	26
2014	Age - 35 - 39 years	66	17	5	3	6	0	3	86	9	35
2014	Age - 40 - 44 years	67	13	8	0	8	0	4	83	9	24
2014	Age - 45 - 49 years	65	22	4	0	9	0	0	87	9	23
2014	Age - 50 - 54 years	62	16	8	8	6	0	0	78	14	37
2014	Age - 55 - 59 years	66	15	7	7	4	0	0	81	11	25
2014	Age - 60 years and over	81	0	8	0	0	0	11	91	0	11
2011	Age - 25 - 29 years	61	23	12	4	0	0	0	84	4	24
2011	Age - 30 - 34 years	66	13	0	18	4	0	0	79	21	23
2011	Age - 35 - 39 years	68	10	9	7	6	0	0	78	13	30
2011	Age - 40 - 44 years	57	16	16	5	5	0	0	73	10	18
2011	Age - 45 - 49 years	74	15	3	3	3	0	2	91	6	35
2011	Age - 50 - 54 years	66	17	2	3	12	0	0	83	14	39
2011	Age - 55 - 59 years	75	14	0	12	0	0	0	88	12	15
2008	Age - 25 - 29 years	64	18	9	9	0	0	0	82	9	11
2008	Age - 30 - 34 years	64	29	0	7	0	0	0	93	7	14
2008	Age - 35 - 39 years	55	30	5	10	0	0	0	85	10	20
2008	Age - 40 - 44 years	70	22	4	4	0	0	0	93	4	27
2008	Age - 45 - 49 years	63	11	15	4	7	0	0	74	11	27
2008	Age - 50 - 54 years	71	12	3	0	3	3	9	93	3	34
2008	Age - 55 - 59 years	60	20	13	0	0	0	7	86	0	15
2008	Age - 60 years and over	64	18	9	0	0	0	9	90	0	11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	51	31	0	0	0	0	18	100	0	12
2017	Age - 35 - 39 years	20	37	25	0	0	6	13	69	0	16
2017	Age - 40 - 44 years	31	50	9	7	0	3	0	83	7	36
2017	Age - 45 - 49 years	34	36	6	9	6	0	8	76	17	12
2017	Age - 50 - 54 years	34	40	16	3	0	0	7	79	3	29
2017	Age - 55 - 59 years	31	32	18	11	0	8	0	69	11	12
2014	Age - 30 - 34 years	39	23	23	0	7	0	8	67	8	26
2014	Age - 35 - 39 years	29	31	14	5	8	5	6	68	15	35
2014	Age - 40 - 44 years	30	12	12	21	12	13	0	47	38	24
2014	Age - 45 - 49 years	30	31	12	9	13	0	5	64	23	23
2014	Age - 50 - 54 years	40	28	8	6	16	0	3	69	22	37
2014	Age - 55 - 59 years	39	24	12	11	0	13	0	73	13	25
2014	Age - 60 years and over	45	18	9	8	0	0	20	78	10	11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	60	40	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	47	16	18	11	8	0	0	63	19	16
2017	Age - 40 - 44 years	65	21	5	5	4	0	0	85	9	36
2017	Age - 45 - 49 years	39	39	0	16	6	0	0	78	22	12
2017	Age - 50 - 54 years	60	33	7	0	0	0	0	93	0	29
2017	Age - 55 - 59 years	47	16	8	11	18	0	0	63	28	12
2014	Age - 30 - 34 years	55	30	4	4	8	0	0	85	11	26
2014	Age - 35 - 39 years	57	26	0	8	8	0	0	83	17	35
2014	Age - 40 - 44 years	45	13	13	13	12	4	0	61	26	24
2014	Age - 45 - 49 years	34	40	8	13	4	0	0	74	17	23
2014	Age - 50 - 54 years	53	14	8	16	8	0	0	67	25	37
2014	Age - 55 - 59 years	49	32	15	0	5	0	0	80	5	25
2014	Age - 60 years and over	55	25	0	9	0	0	11	90	10	11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	60	18	15	7	0	0	0	78	7	12
2017	Age - 35 - 39 years	19	66	0	15	0	0	0	85	15	16
2017	Age - 40 - 44 years	40	44	12	0	4	0	0	84	4	36
2017	Age - 45 - 49 years	36	42	8	14	0	0	0	78	14	12
2017	Age - 50 - 54 years	53	37	4	3	0	4	0	93	3	29
2017	Age - 55 - 59 years	41	32	11	8	0	8	0	80	9	12
2014	Age - 30 - 34 years	55	11	15	15	4	0	0	66	19	26
2014	Age - 35 - 39 years	29	60	6	0	5	0	0	89	5	35
2014	Age - 40 - 44 years	33	30	21	12	0	4	0	66	13	24
2014	Age - 45 - 49 years	8	48	4	31	4	0	5	59	37	23
2014	Age - 50 - 54 years	37	41	3	17	3	0	0	78	19	37
2014	Age - 55 - 59 years	40	42	9	9	0	0	0	82	9	25
2014	Age - 60 years and over	71	9	0	9	0	0	11	90	10	11
2011	Age - 25 - 29 years	38	37	16	0	4	0	4	79	4	24
2011	Age - 30 - 34 years	58	21	0	8	13	0	0	79	21	23
2011	Age - 35 - 39 years	51	29	3	7	3	7	0	86	11	30
2011	Age - 40 - 44 years	32	38	5	19	0	5	0	74	21	18
2011	Age - 45 - 49 years	34	29	14	17	3	0	2	64	21	35
2011	Age - 50 - 54 years	33	40	10	14	0	3	0	76	14	39
2011	Age - 55 - 59 years	44	42	7	7	0	0	0	87	7	15
2008	Age - 25 - 29 years	73	18	9	0	0	0	0	91	0	11
2008	Age - 30 - 34 years	43	29	14	7	0	0	7	77	8	14
2008	Age - 35 - 39 years	50	20	10	10	5	5	0	74	16	20
2008	Age - 40 - 44 years	37	30	15	4	15	0	0	67	19	27
2008	Age - 45 - 49 years	37	41	11	7	4	0	0	78	11	27
2008	Age - 50 - 54 years	34	40	17	6	3	0	0	74	9	35
2008	Age - 55 - 59 years	53	13	7	13	0	0	13	77	15	15
2008	Age - 60 years and over	55	27	9	9	0	0	0	82	9	11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	71	7	7	9	0	7	0	83	9	12
2017	Age - 35 - 39 years	23	33	24	12	8	0	0	56	20	16
2017	Age - 40 - 44 years	37	32	10	3	6	9	3	78	10	36
2017	Age - 45 - 49 years	64	14	0	8	14	0	0	78	22	12
2017	Age - 50 - 54 years	31	49	7	4	3	3	3	85	7	29
2017	Age - 55 - 59 years	32	25	0	11	16	17	0	69	31	12
2014	Age - 30 - 34 years	47	19	12	15	7	0	0	66	23	26
2014	Age - 35 - 39 years	46	17	11	3	8	11	3	74	13	35
2014	Age - 40 - 44 years	37	17	12	9	4	21	0	69	16	24
2014	Age - 45 - 49 years	21	22	31	14	4	5	4	47	19	23
2014	Age - 50 - 54 years	32	27	8	16	14	3	0	61	31	37
2014	Age - 55 - 59 years	33	22	18	4	0	20	4	71	5	25
2014	Age - 60 years and over	45	17	9	0	0	9	20	87	0	11
2011	Age - 25 - 29 years	47	17	16	4	0	12	4	76	5	24
2011	Age - 30 - 34 years	48	22	0	13	8	9	0	77	23	23
2011	Age - 35 - 39 years	44	26	0	7	10	13	0	81	19	30
2011	Age - 40 - 44 years	43	27	14	5	0	10	0	79	6	18
2011	Age - 45 - 49 years	42	21	9	11	9	3	5	68	22	35
2011	Age - 50 - 54 years	36	15	10	20	12	7	0	55	34	39
2011	Age - 55 - 59 years	70	12	0	0	0	18	0	100	0	15
2008	Age - 25 - 29 years	64	9	18	9	0	0	0	73	9	11
2008	Age - 30 - 34 years	50	21	7	7	0	14	0	83	8	14
2008	Age - 35 - 39 years	50	20	5	5	15	5	0	74	21	20
2008	Age - 40 - 44 years	56	7	4	19	15	0	0	63	33	27
2008	Age - 45 - 49 years	48	30	7	4	7	4	0	81	12	27
2008	Age - 50 - 54 years	46	14	23	11	3	3	0	62	15	35
2008	Age - 55 - 59 years	47	7	20	7	0	7	13	67	8	15
2008	Age - 60 years and over	45	27	9	9	9	0	0	73	18	11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	34	7	9	7	7	7	31	65	21	12
2017	Age - 35 - 39 years	0	28	30	13	6	16	8	36	24	16
2017	Age - 40 - 44 years	24	24	17	14	6	10	6	56	24	36
2017	Age - 45 - 49 years	17	24	36	0	9	6	8	47	11	12
2017	Age - 50 - 54 years	11	25	19	11	0	24	10	54	17	29
2017	Age - 55 - 59 years	12	22	13	8	0	38	7	60	15	12
2014	Age - 30 - 34 years	21	26	27	11	8	4	4	51	20	26
2014	Age - 35 - 39 years	17	15	20	6	11	25	6	46	24	35
2014	Age - 40 - 44 years	13	30	8	17	12	21	0	54	37	24
2014	Age - 45 - 49 years	8	17	21	19	22	5	9	29	47	23
2014	Age - 50 - 54 years	24	16	17	19	14	8	3	45	37	37
2014	Age - 55 - 59 years	24	27	15	13	0	18	4	64	16	25
2014	Age - 60 years and over	28	8	27	0	9	0	29	51	12	11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	68	32	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	47	40	0	14	0	0	86	14	16
2017	Age - 40 - 44 years	68	25	7	0	0	0	93	0	36
2017	Age - 45 - 49 years	58	14	22	6	0	0	72	6	12
2017	Age - 50 - 54 years	64	29	3	3	0	0	93	3	28
2017	Age - 55 - 59 years	66	34	0	0	0	0	100	0	12
2014	Age - 30 - 34 years	62	31	4	0	4	0	92	4	26
2014	Age - 35 - 39 years	48	32	9	5	5	0	81	11	35
2014	Age - 40 - 44 years	42	42	4	4	8	0	84	12	24
2014	Age - 45 - 49 years	43	48	9	0	0	0	91	0	23
2014	Age - 50 - 54 years	54	30	6	5	6	0	84	11	37
2014	Age - 55 - 59 years	60	25	15	0	0	0	85	0	25
2014	Age - 60 years and over	62	27	0	0	0	11	100	0	11

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	66	34	0	0	0	0	0	100	0	11
2017	Age - 35 - 39 years	29	61	6	5	0	0	0	89	5	16
2017	Age - 40 - 44 years	58	21	12	3	6	0	0	79	9	36
2017	Age - 45 - 49 years	31	31	22	0	16	0	0	62	16	12
2017	Age - 50 - 54 years	50	29	3	7	0	0	11	89	8	29
2017	Age - 55 - 59 years	34	37	0	29	0	0	0	71	29	12
2014	Age - 30 - 34 years	55	30	4	11	0	0	0	85	11	26
2014	Age - 35 - 39 years	52	28	14	3	0	3	0	83	3	35
2014	Age - 40 - 44 years	38	29	16	9	4	0	4	70	13	24
2014	Age - 45 - 49 years	34	35	8	5	17	0	0	70	22	23
2014	Age - 50 - 54 years	40	36	11	6	8	0	0	75	13	37
2014	Age - 55 - 59 years	36	40	15	4	0	5	0	80	4	25
2014	Age - 60 years and over	46	26	9	0	8	0	11	81	9	11
2011	Age - 25 - 29 years	23	40	20	12	4	0	0	63	17	24
2011	Age - 30 - 34 years	30	44	13	12	0	0	0	75	12	23
2011	Age - 35 - 39 years	38	46	3	10	0	0	3	87	10	30
2011	Age - 40 - 44 years	33	32	21	14	0	0	0	64	14	18
2011	Age - 45 - 49 years	42	26	6	3	15	6	2	75	19	35
2011	Age - 50 - 54 years	28	48	10	7	7	0	0	76	15	38
2011	Age - 55 - 59 years	25	44	13	7	6	0	6	73	13	15
2008	Age - 25 - 29 years	27	45	9	9	9	0	0	73	18	11
2008	Age - 30 - 34 years	36	29	21	7	0	7	0	69	8	14
2008	Age - 35 - 39 years	35	30	10	20	5	0	0	65	25	20
2008	Age - 40 - 44 years	37	22	15	15	7	0	4	62	23	27
2008	Age - 45 - 49 years	30	37	15	15	4	0	0	67	19	27
2008	Age - 50 - 54 years	46	29	9	6	9	0	3	76	15	35
2008	Age - 55 - 59 years	53	27	0	13	7	0	0	80	20	15
2008	Age - 60 years and over	36	18	0	9	18	0	18	67	33	11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	91	9	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	60	34	0	6	0	0	0	94	6	16
2017	Age - 40 - 44 years	69	21	3	0	6	0	0	91	6	36
2017	Age - 45 - 49 years	22	30	25	0	24	0	0	52	24	12
2017	Age - 50 - 54 years	57	23	6	3	0	0	10	90	3	29
2017	Age - 55 - 59 years	49	15	37	0	0	0	0	63	0	12
2014	Age - 30 - 34 years	55	38	0	8	0	0	0	92	8	26
2014	Age - 35 - 39 years	64	19	11	0	3	3	0	86	3	35
2014	Age - 40 - 44 years	34	33	8	8	8	8	0	74	18	24
2014	Age - 45 - 49 years	39	27	12	5	17	0	0	66	22	23
2014	Age - 50 - 54 years	48	33	8	3	5	3	0	83	8	37
2014	Age - 55 - 59 years	56	31	8	0	0	5	0	92	0	25
2014	Age - 60 years and over	37	25	9	9	8	0	11	70	19	11
2011	Age - 25 - 29 years	40	44	8	4	4	0	0	83	8	24
2011	Age - 30 - 34 years	35	40	9	5	8	5	0	78	13	23
2011	Age - 35 - 39 years	48	33	7	6	3	3	0	83	10	30
2011	Age - 40 - 44 years	43	27	21	9	0	0	0	70	9	18
2011	Age - 45 - 49 years	48	17	9	6	12	6	2	72	19	35
2011	Age - 50 - 54 years	40	31	10	12	5	2	0	72	17	38
2011	Age - 55 - 59 years	25	30	20	7	0	12	6	67	8	15
2008	Age - 25 - 29 years	36	27	18	18	0	0	0	64	18	11
2008	Age - 30 - 34 years	50	14	21	0	7	7	0	69	8	14
2008	Age - 35 - 39 years	53	16	11	16	5	0	0	68	21	19
2008	Age - 40 - 44 years	37	30	7	4	15	4	4	72	20	27
2008	Age - 45 - 49 years	41	30	22	4	4	0	0	70	7	27
2008	Age - 50 - 54 years	46	26	6	9	9	3	3	76	18	35
2008	Age - 55 - 59 years	60	27	0	7	7	0	0	87	13	15
2008	Age - 60 years and over	36	27	9	9	18	0	0	64	27	11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	85	9	0	7	0	0	0	93	7	12
2017	Age - 35 - 39 years	63	16	10	6	5	0	0	79	11	16
2017	Age - 40 - 44 years	59	21	11	2	6	0	0	80	9	36
2017	Age - 45 - 49 years	22	16	30	9	24	0	0	37	33	12
2017	Age - 50 - 54 years	58	16	12	3	0	3	7	83	4	29
2017	Age - 55 - 59 years	40	49	11	0	0	0	0	89	0	12
2014	Age - 30 - 34 years	44	38	4	15	0	0	0	81	15	26
2014	Age - 35 - 39 years	58	25	9	9	0	0	0	83	9	35
2014	Age - 40 - 44 years	29	38	16	8	9	0	0	67	17	24
2014	Age - 45 - 49 years	30	35	8	13	9	4	0	68	24	23
2014	Age - 50 - 54 years	45	30	11	6	8	0	0	75	14	37
2014	Age - 55 - 59 years	51	28	11	4	0	5	0	84	5	25
2014	Age - 60 years and over	37	8	17	18	8	0	11	51	30	11
2011	Age - 25 - 29 years	25	43	12	16	4	0	0	68	20	24
2011	Age - 30 - 34 years	35	53	8	4	0	0	0	88	4	23
2011	Age - 35 - 39 years	47	27	6	20	0	0	0	74	20	29
2011	Age - 40 - 44 years	52	32	11	5	0	0	0	84	5	18
2011	Age - 45 - 49 years	48	26	3	6	12	3	2	79	18	35
2011	Age - 50 - 54 years	37	21	7	28	7	0	0	58	35	38
2011	Age - 55 - 59 years	31	24	20	12	7	0	6	59	20	15
2008	Age - 25 - 29 years	27	18	18	36	0	0	0	45	36	11
2008	Age - 30 - 34 years	36	43	14	0	7	0	0	79	7	14
2008	Age - 35 - 39 years	45	20	5	30	0	0	0	65	30	20
2008	Age - 40 - 44 years	37	19	22	4	15	0	4	58	19	27
2008	Age - 45 - 49 years	30	22	22	15	11	0	0	52	26	27
2008	Age - 50 - 54 years	43	37	0	9	9	0	3	82	18	35
2008	Age - 55 - 59 years	53	20	0	7	20	0	0	73	27	15
2008	Age - 60 years and over	55	9	0	9	18	0	9	70	30	11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	89	11	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	75	12	6	0	8	0	0	86	8	16
2017	Age - 40 - 44 years	82	9	7	2	0	0	0	91	2	36
2017	Age - 45 - 49 years	70	17	0	13	0	0	0	87	13	12
2017	Age - 50 - 54 years	83	3	0	3	0	0	10	96	4	29
2017	Age - 55 - 59 years	73	0	8	19	0	0	0	73	19	12
2014	Age - 30 - 34 years	85	15	0	0	0	0	0	100	0	26
2014	Age - 35 - 39 years	77	11	3	0	6	0	3	91	6	35
2014	Age - 40 - 44 years	74	17	4	0	4	0	0	91	4	24
2014	Age - 45 - 49 years	78	9	4	0	5	0	5	91	5	23
2014	Age - 50 - 54 years	70	19	5	3	3	0	0	89	5	37
2014	Age - 55 - 59 years	77	15	0	4	0	0	4	96	4	25
2014	Age - 60 years and over	71	9	8	0	0	0	11	91	0	11
2011	Age - 25 - 29 years	73	23	0	0	0	0	4	100	0	24
2011	Age - 30 - 34 years	70	18	9	0	4	0	0	88	4	23
2011	Age - 35 - 39 years	71	13	9	7	0	0	0	84	7	30
2011	Age - 40 - 44 years	73	11	5	5	0	0	5	89	6	18
2011	Age - 45 - 49 years	81	6	3	0	0	3	8	97	0	35
2011	Age - 50 - 54 years	73	12	5	7	3	0	0	85	10	38
2011	Age - 55 - 59 years	76	7	0	6	0	0	12	93	7	15
2008	Age - 25 - 29 years	82	18	0	0	0	0	0	100	0	11
2008	Age - 30 - 34 years	64	29	0	7	0	0	0	93	7	14
2008	Age - 35 - 39 years	85	5	10	0	0	0	0	90	0	20
2008	Age - 40 - 44 years	74	11	4	0	4	0	7	92	4	27
2008	Age - 45 - 49 years	81	11	0	7	0	0	0	93	7	27
2008	Age - 50 - 54 years	74	14	3	0	0	3	6	97	0	35
2008	Age - 55 - 59 years	80	7	7	7	0	0	0	87	7	15
2008	Age - 60 years and over	82	9	9	0	0	0	0	91	0	11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	82	7	0	11	0	0	0	89	11	12
2017	Age - 35 - 39 years	53	11	30	0	6	0	0	64	6	16
2017	Age - 40 - 44 years	59	25	9	0	4	0	3	87	4	36
2017	Age - 45 - 49 years	37	24	15	16	8	0	0	61	24	12
2017	Age - 50 - 54 years	69	10	6	0	0	0	14	93	0	29
2017	Age - 55 - 59 years	73	27	0	0	0	0	0	100	0	12
2014	Age - 30 - 34 years	61	19	4	0	12	5	0	84	12	26
2014	Age - 35 - 39 years	49	19	12	3	6	6	6	77	9	35
2014	Age - 40 - 44 years	42	25	4	4	8	8	8	81	15	24
2014	Age - 45 - 49 years	26	21	0	9	8	18	17	74	26	23
2014	Age - 50 - 54 years	37	26	6	8	11	3	8	72	22	37
2014	Age - 55 - 59 years	53	15	11	8	5	4	4	74	14	25
2014	Age - 60 years and over	64	17	0	0	8	0	11	91	9	11
2011	Age - 25 - 29 years	36	28	12	20	4	0	0	64	24	24
2011	Age - 30 - 34 years	39	35	8	13	4	0	0	74	18	23
2011	Age - 35 - 39 years	52	32	3	0	7	3	3	89	7	30
2011	Age - 40 - 44 years	35	38	5	5	11	5	0	77	17	18
2011	Age - 45 - 49 years	40	23	12	6	6	6	8	73	13	35
2011	Age - 50 - 54 years	49	27	5	5	9	0	5	79	15	39
2011	Age - 55 - 59 years	32	20	25	0	11	6	6	58	13	15

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	93	7	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	70	19	5	0	6	0	89	6	16
2017	Age - 40 - 44 years	74	13	6	0	6	0	88	6	36
2017	Age - 45 - 49 years	46	22	8	9	14	0	69	24	12
2017	Age - 50 - 54 years	66	23	3	0	0	7	96	0	29
2017	Age - 55 - 59 years	63	19	11	0	7	0	82	7	12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	93	0	7	0	0	0	0	93	0	12
2017	Age - 35 - 39 years	80	14	6	0	0	0	0	94	0	16
2017	Age - 40 - 44 years	73	14	6	0	4	3	0	90	4	36
2017	Age - 45 - 49 years	46	6	16	17	14	0	0	53	31	12
2017	Age - 50 - 54 years	55	34	4	0	0	0	7	96	0	29
2017	Age - 55 - 59 years	57	25	7	11	0	0	0	82	11	12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	91	9	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	68	14	8	6	0	5	0	85	6	16
2017	Age - 40 - 44 years	59	21	14	0	6	0	0	80	6	36
2017	Age - 45 - 49 years	46	6	16	8	24	0	0	53	31	12
2017	Age - 50 - 54 years	59	19	12	3	0	0	7	83	3	29
2017	Age - 55 - 59 years	57	37	0	6	0	0	0	94	6	12
2014	Age - 30 - 34 years	62	23	8	8	0	0	0	85	8	26
2014	Age - 35 - 39 years	55	31	11	3	0	0	0	86	3	35
2014	Age - 40 - 44 years	42	29	8	13	8	0	0	71	20	24
2014	Age - 45 - 49 years	30	40	12	5	13	0	0	70	18	23
2014	Age - 50 - 54 years	51	30	9	3	8	0	0	81	11	37
2014	Age - 55 - 59 years	70	11	11	0	8	0	0	81	8	25
2014	Age - 60 years and over	54	18	17	0	0	0	11	80	0	11

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 40 - 44 years	62	26	0	13	0	0	0	87	13	10
2014	Age - 50 - 54 years	37	19	12	6	6	0	20	69	16	16

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	36	23	27	7	0	7	64	7	12
2017	Age - 35 - 39 years	11	44	27	0	13	6	58	13	16
2017	Age - 40 - 44 years	29	29	29	3	9	3	59	12	36
2017	Age - 45 - 49 years	37	33	0	0	30	0	70	30	12
2017	Age - 50 - 54 years	27	33	21	12	7	0	60	19	29
2017	Age - 55 - 59 years	22	60	11	7	0	0	82	7	12
2014	Age - 30 - 34 years	21	28	15	24	4	9	53	31	25
2014	Age - 35 - 39 years	15	45	20	6	8	7	64	15	35
2014	Age - 40 - 44 years	25	25	12	17	4	17	61	25	24
2014	Age - 45 - 49 years	21	39	26	4	9	0	60	14	23
2014	Age - 50 - 54 years	24	21	19	14	22	0	45	36	37
2014	Age - 55 - 59 years	42	26	12	12	4	4	71	17	24
2014	Age - 60 years and over	31	18	18	8	8	17	59	19	11
2011	Age - 25 - 29 years	35	25	17	4	8	12	68	13	24
2011	Age - 30 - 34 years	30	31	9	13	12	4	64	27	23
2011	Age - 35 - 39 years	19	58	7	3	7	7	82	11	30
2011	Age - 40 - 44 years	22	41	11	16	0	10	71	18	18
2011	Age - 45 - 49 years	27	17	18	15	12	12	51	30	35
2011	Age - 50 - 54 years	29	22	24	19	5	0	51	24	39
2011	Age - 55 - 59 years	43	14	12	7	7	18	69	17	15

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	36	30	0	27	7	0	0	67	33	12
2017	Age - 35 - 39 years	6	46	28	8	13	0	0	51	21	16
2017	Age - 40 - 44 years	32	26	26	8	9	0	0	57	17	36
2017	Age - 45 - 49 years	19	34	14	9	24	0	0	53	33	12
2017	Age - 50 - 54 years	27	34	23	13	4	0	0	61	16	29
2017	Age - 55 - 59 years	20	45	27	8	0	0	0	65	8	12
2014	Age - 30 - 34 years	32	23	26	12	8	0	0	55	19	26
2014	Age - 35 - 39 years	11	49	20	11	5	4	0	62	17	35
2014	Age - 40 - 44 years	29	21	16	17	8	8	0	55	28	24
2014	Age - 45 - 49 years	17	35	22	13	13	0	0	52	26	23
2014	Age - 50 - 54 years	24	29	8	16	22	0	0	53	38	37
2014	Age - 55 - 59 years	39	25	29	0	7	0	0	64	7	25
2014	Age - 60 years and over	39	9	44	0	8	0	0	48	8	11
2011	Age - 25 - 29 years	47	20	17	4	8	4	0	71	12	24
2011	Age - 30 - 34 years	22	35	22	0	17	5	0	59	18	23
2011	Age - 35 - 39 years	18	46	19	10	6	0	0	64	16	30
2011	Age - 40 - 44 years	47	22	5	21	5	0	0	68	27	18
2011	Age - 45 - 49 years	34	15	29	12	12	0	0	48	23	35
2011	Age - 50 - 54 years	29	25	22	14	10	0	0	54	24	39
2011	Age - 55 - 59 years	31	19	26	18	0	0	6	53	19	15
2008	Age - 25 - 29 years	45	18	27	0	9	0	0	64	9	11
2008	Age - 30 - 34 years	36	29	36	0	0	0	0	64	0	14
2008	Age - 35 - 39 years	20	25	20	20	10	5	0	47	32	20
2008	Age - 40 - 44 years	22	11	22	26	15	0	4	35	42	27
2008	Age - 45 - 49 years	22	33	4	11	30	0	0	56	41	27
2008	Age - 50 - 54 years	24	38	15	9	15	0	0	62	24	34
2008	Age - 55 - 59 years	27	27	13	20	13	0	0	53	33	15
2008	Age - 60 years and over	45	18	18	0	18	0	0	64	18	11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	50	17	0	27	7	0	67	33	12
2017	Age - 35 - 39 years	11	27	28	22	13	0	38	35	16
2017	Age - 40 - 44 years	22	27	24	15	9	3	51	24	36
2017	Age - 45 - 49 years	19	42	0	16	24	0	61	39	12
2017	Age - 50 - 54 years	23	42	20	6	9	0	64	15	29
2017	Age - 55 - 59 years	30	15	25	22	0	8	49	24	12
2014	Age - 30 - 34 years	20	26	19	23	0	12	53	26	26
2014	Age - 35 - 39 years	11	46	23	11	5	4	59	17	35
2014	Age - 40 - 44 years	25	26	16	9	8	17	61	20	24
2014	Age - 45 - 49 years	17	35	27	8	13	0	52	21	23
2014	Age - 50 - 54 years	21	32	11	13	22	0	53	36	37
2014	Age - 55 - 59 years	31	40	13	5	7	5	74	12	25
2014	Age - 60 years and over	39	26	27	0	8	0	65	8	11
2011	Age - 25 - 29 years	19	41	16	8	4	12	68	14	24
2011	Age - 30 - 34 years	26	35	13	17	4	5	64	22	23
2011	Age - 35 - 39 years	18	46	13	17	0	7	69	18	30
2011	Age - 40 - 44 years	22	41	11	21	0	5	66	22	18
2011	Age - 45 - 49 years	28	26	11	20	6	9	59	29	35
2011	Age - 50 - 54 years	27	41	24	2	5	0	68	7	39
2011	Age - 55 - 59 years	24	20	43	7	0	6	47	7	15
2008	Age - 25 - 29 years	18	27	36	0	9	9	50	10	11
2008	Age - 30 - 34 years	43	14	36	7	0	0	57	7	14
2008	Age - 35 - 39 years	20	20	30	20	5	5	42	26	20
2008	Age - 40 - 44 years	19	19	19	26	19	0	37	44	27
2008	Age - 45 - 49 years	7	33	19	19	22	0	41	41	27
2008	Age - 50 - 54 years	20	34	17	20	6	3	56	26	35
2008	Age - 55 - 59 years	27	33	7	27	7	0	60	33	15
2008	Age - 60 years and over	9	45	18	9	9	9	60	20	11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	45	15	15	18	7	0	0	60	25	12
2017	Age - 35 - 39 years	6	46	12	19	13	6	0	54	33	16
2017	Age - 40 - 44 years	27	28	19	9	13	3	0	57	23	36
2017	Age - 45 - 49 years	39	14	8	16	24	0	0	53	39	12
2017	Age - 50 - 54 years	35	30	17	9	6	3	0	67	16	29
2017	Age - 55 - 59 years	20	29	35	11	0	6	0	52	11	12
2014	Age - 30 - 34 years	28	26	11	19	16	0	0	54	35	26
2014	Age - 35 - 39 years	23	28	14	11	5	18	0	62	20	35
2014	Age - 40 - 44 years	21	26	8	21	8	17	0	56	35	24
2014	Age - 45 - 49 years	25	26	22	13	9	5	0	54	23	23
2014	Age - 50 - 54 years	29	21	14	14	19	3	0	51	34	37
2014	Age - 55 - 59 years	48	27	13	5	4	4	0	78	9	25
2014	Age - 60 years and over	48	18	26	0	8	0	0	66	8	11
2011	Age - 25 - 29 years	39	24	21	0	8	8	0	69	8	24
2011	Age - 30 - 34 years	17	48	13	5	12	5	0	68	18	23
2011	Age - 35 - 39 years	21	49	13	7	6	3	0	73	13	30
2011	Age - 40 - 44 years	36	27	21	16	0	0	0	63	16	18
2011	Age - 45 - 49 years	34	32	9	12	9	6	0	69	22	35
2011	Age - 50 - 54 years	39	28	14	9	10	0	0	67	19	39
2011	Age - 55 - 59 years	31	36	19	14	0	0	0	67	14	15
2008	Age - 25 - 29 years	18	18	18	18	9	9	9	44	33	11
2008	Age - 30 - 34 years	36	21	36	7	0	0	0	57	7	14
2008	Age - 35 - 39 years	25	20	15	15	15	10	0	50	33	20
2008	Age - 40 - 44 years	22	22	7	22	19	7	0	48	44	27
2008	Age - 45 - 49 years	15	33	15	19	15	4	0	50	35	27
2008	Age - 50 - 54 years	26	29	9	20	11	6	0	58	33	35
2008	Age - 55 - 59 years	33	27	0	20	13	7	0	64	36	15
2008	Age - 60 years and over	36	27	9	9	18	0	0	64	27	11

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	52	7	0	27	15	0	58	42	12
2017	Age - 35 - 39 years	6	43	16	14	21	0	49	35	16
2017	Age - 40 - 44 years	28	42	14	3	14	0	69	17	36
2017	Age - 45 - 49 years	17	43	17	0	22	0	61	22	12
2017	Age - 50 - 54 years	20	48	18	14	0	0	68	14	29
2017	Age - 55 - 59 years	31	44	11	6	8	0	75	14	12
2014	Age - 30 - 34 years	16	34	7	22	15	4	53	40	26
2014	Age - 35 - 39 years	16	31	37	8	8	0	46	16	35
2014	Age - 40 - 44 years	16	29	30	17	4	4	47	22	24
2014	Age - 45 - 49 years	8	30	17	22	22	0	39	44	23
2014	Age - 50 - 54 years	19	29	19	17	13	3	49	31	37
2014	Age - 55 - 59 years	27	46	15	0	7	5	77	7	25
2014	Age - 60 years and over	39	9	17	17	17	0	49	34	11
2011	Age - 25 - 29 years	27	24	12	28	4	4	53	34	24
2011	Age - 30 - 34 years	12	44	13	13	13	5	59	27	23
2011	Age - 35 - 39 years	12	55	10	20	3	0	67	23	30
2011	Age - 40 - 44 years	22	41	11	21	5	0	63	27	18
2011	Age - 45 - 49 years	19	31	20	17	6	6	54	25	35
2011	Age - 50 - 54 years	25	36	10	19	10	0	61	29	39
2011	Age - 55 - 59 years	24	37	26	7	7	0	61	13	15
2008	Age - 25 - 29 years	9	45	9	27	9	0	55	36	11
2008	Age - 30 - 34 years	14	29	43	7	7	0	43	14	14
2008	Age - 35 - 39 years	15	30	15	25	15	0	45	40	20
2008	Age - 40 - 44 years	22	26	4	22	26	0	48	48	27
2008	Age - 45 - 49 years	11	26	7	37	19	0	37	56	27
2008	Age - 50 - 54 years	17	37	9	23	14	0	54	37	35
2008	Age - 55 - 59 years	27	27	13	7	20	7	57	29	15
2008	Age - 60 years and over	27	36	18	0	18	0	64	18	11

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	45	55	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	34	32	6	13	16	0	65	29	16
2017	Age - 40 - 44 years	46	37	10	3	4	0	83	7	36
2017	Age - 45 - 49 years	42	34	0	14	9	0	76	24	12
2017	Age - 50 - 54 years	61	27	12	0	0	0	88	0	29
2017	Age - 55 - 59 years	41	59	0	0	0	0	100	0	12
2014	Age - 30 - 34 years	63	18	11	7	0	0	81	7	26
2014	Age - 35 - 39 years	41	48	8	0	3	0	89	3	35
2014	Age - 40 - 44 years	41	50	8	0	0	0	92	0	24
2014	Age - 45 - 49 years	51	32	18	0	0	0	82	0	23
2014	Age - 50 - 54 years	43	44	11	0	3	0	87	3	37
2014	Age - 55 - 59 years	44	36	20	0	0	0	80	0	25
2014	Age - 60 years and over	56	35	9	0	0	0	91	0	11
2011	Age - 25 - 29 years	43	49	4	0	4	0	92	4	24
2011	Age - 30 - 34 years	48	35	4	8	4	0	83	13	23
2011	Age - 35 - 39 years	54	33	7	3	0	3	90	3	30
2011	Age - 40 - 44 years	52	32	11	5	0	0	84	5	18
2011	Age - 45 - 49 years	59	29	9	3	0	0	88	3	35
2011	Age - 50 - 54 years	60	30	7	0	2	0	91	2	39
2011	Age - 55 - 59 years	60	40	0	0	0	0	100	0	15

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	71	29	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	44	41	5	5	0	6	0	90	5	16
2017	Age - 40 - 44 years	59	29	3	4	2	3	0	90	7	36
2017	Age - 45 - 49 years	54	30	9	6	0	0	0	84	6	12
2017	Age - 50 - 54 years	62	24	10	0	4	0	0	86	4	29
2017	Age - 55 - 59 years	57	27	17	0	0	0	0	83	0	12
2014	Age - 30 - 34 years	59	30	8	0	4	0	0	89	4	26
2014	Age - 35 - 39 years	47	50	3	0	0	0	0	97	0	35
2014	Age - 40 - 44 years	46	46	4	0	0	4	0	96	0	24
2014	Age - 45 - 49 years	58	42	0	0	0	0	0	100	0	22
2014	Age - 50 - 54 years	43	41	8	0	3	5	0	89	3	37
2014	Age - 55 - 59 years	48	47	5	0	0	0	0	95	0	25
2014	Age - 60 years and over	75	16	0	0	0	0	9	100	0	11
2011	Age - 25 - 29 years	47	29	16	0	0	8	0	83	0	24
2011	Age - 30 - 34 years	52	43	0	0	4	0	0	96	4	23
2011	Age - 35 - 39 years	56	32	3	0	0	9	0	96	0	30
2011	Age - 40 - 44 years	57	33	5	0	0	5	0	95	0	18
2011	Age - 45 - 49 years	53	29	12	3	0	3	0	85	3	35
2011	Age - 50 - 54 years	54	30	7	9	0	0	0	84	9	39
2011	Age - 55 - 59 years	55	33	0	0	0	12	0	100	0	15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	78	22	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	56	14	8	17	6	0	0	70	22	16
2017	Age - 40 - 44 years	51	22	8	11	4	3	0	75	16	36
2017	Age - 45 - 49 years	68	6	0	9	16	0	0	75	25	12
2017	Age - 50 - 54 years	49	34	10	0	7	0	0	83	7	29
2017	Age - 55 - 59 years	49	29	22	0	0	0	0	78	0	12
2014	Age - 30 - 34 years	66	19	8	4	4	0	0	85	8	26
2014	Age - 35 - 39 years	30	45	11	6	6	3	0	77	12	35
2014	Age - 40 - 44 years	37	43	8	4	8	0	0	80	12	24
2014	Age - 45 - 49 years	38	17	23	12	5	5	0	58	18	23
2014	Age - 50 - 54 years	42	17	17	8	13	3	0	61	22	37
2014	Age - 55 - 59 years	37	35	12	4	7	5	0	76	12	25
2014	Age - 60 years and over	56	18	9	8	0	9	0	81	9	11
2011	Age - 25 - 29 years	31	36	8	17	4	4	0	70	22	24
2011	Age - 30 - 34 years	35	39	13	8	4	0	0	74	12	23
2011	Age - 35 - 39 years	44	30	9	3	10	3	0	77	13	30
2011	Age - 40 - 44 years	41	27	16	16	0	0	0	68	16	18
2011	Age - 45 - 49 years	37	32	9	6	3	6	9	80	10	35
2011	Age - 50 - 54 years	34	34	14	9	9	0	0	67	19	39
2011	Age - 55 - 59 years	31	25	30	13	0	0	0	57	13	15
2008	Age - 25 - 29 years	27	45	9	18	0	0	0	73	18	11
2008	Age - 30 - 34 years	21	43	7	21	0	7	0	69	23	14
2008	Age - 35 - 39 years	35	30	20	0	10	5	0	68	11	20
2008	Age - 40 - 44 years	22	26	15	11	15	7	4	54	29	27
2008	Age - 45 - 49 years	33	26	7	19	11	4	0	62	31	27
2008	Age - 50 - 54 years	37	43	6	6	9	0	0	80	14	35
2008	Age - 55 - 59 years	33	40	7	0	7	13	0	85	8	15
2008	Age - 60 years and over	36	18	18	9	9	9	0	60	20	11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	60	25	8	0	7	0	0	85	7	12
2017	Age - 35 - 39 years	26	40	17	11	0	6	0	70	11	16
2017	Age - 40 - 44 years	32	25	21	5	9	6	2	62	15	36
2017	Age - 45 - 49 years	34	20	16	24	6	0	0	54	30	12
2017	Age - 50 - 54 years	25	46	16	6	0	6	0	76	7	29
2017	Age - 55 - 59 years	33	18	49	0	0	0	0	51	0	12
2014	Age - 30 - 34 years	36	38	15	4	8	0	0	74	11	26
2014	Age - 35 - 39 years	27	33	22	3	6	6	3	66	9	35
2014	Age - 40 - 44 years	25	26	25	9	8	8	0	55	18	24
2014	Age - 45 - 49 years	25	27	26	4	5	12	0	59	10	23
2014	Age - 50 - 54 years	26	38	11	8	8	6	3	70	18	37
2014	Age - 55 - 59 years	32	21	26	4	4	13	0	61	9	25
2014	Age - 60 years and over	56	9	18	0	8	9	0	72	9	11
2011	Age - 25 - 29 years	23	32	17	20	0	8	0	60	22	24
2011	Age - 30 - 34 years	34	22	18	18	8	0	0	56	26	23
2011	Age - 35 - 39 years	28	46	3	7	0	13	3	88	8	30
2011	Age - 40 - 44 years	16	41	21	16	0	5	0	61	17	18
2011	Age - 45 - 49 years	21	41	12	9	3	15	0	73	14	35
2011	Age - 50 - 54 years	19	38	17	9	8	9	0	63	18	39
2011	Age - 55 - 59 years	37	26	7	7	18	6	0	67	26	15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	24	8	13	18	0	11	56	35	12
2017	Age - 35 - 39 years	14	19	19	30	8	10	0	36	42	16
2017	Age - 40 - 44 years	29	17	17	19	7	9	2	51	29	36
2017	Age - 45 - 49 years	25	12	8	6	33	9	6	44	47	12
2017	Age - 50 - 54 years	11	22	19	13	6	18	11	46	27	29
2017	Age - 55 - 59 years	7	8	26	19	18	21	0	20	47	12
2014	Age - 30 - 34 years	16	18	23	7	27	8	0	37	37	26
2014	Age - 35 - 39 years	15	9	28	17	20	6	5	27	41	35
2014	Age - 40 - 44 years	12	20	18	8	29	9	4	37	43	24
2014	Age - 45 - 49 years	12	0	39	27	18	4	0	13	47	23
2014	Age - 50 - 54 years	21	8	10	13	31	11	5	35	52	37
2014	Age - 55 - 59 years	13	17	24	12	16	16	4	36	34	25
2014	Age - 60 years and over	37	0	27	0	8	9	20	52	11	11
2011	Age - 25 - 29 years	19	12	21	12	8	28	0	43	28	24
2011	Age - 30 - 34 years	4	22	22	13	25	13	0	31	44	23
2011	Age - 35 - 39 years	12	23	19	3	10	30	3	52	20	30
2011	Age - 40 - 44 years	31	11	16	27	11	5	0	44	40	18
2011	Age - 45 - 49 years	14	11	17	20	20	12	5	30	49	35
2011	Age - 50 - 54 years	19	12	15	16	22	12	5	38	45	39
2011	Age - 55 - 59 years	20	6	6	14	18	25	12	40	50	15

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	62	38	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	55	23	6	8	8	0	78	16	16
2017	Age - 40 - 44 years	54	26	10	8	3	0	80	11	36
2017	Age - 45 - 49 years	87	0	0	13	0	0	87	13	12
2017	Age - 50 - 54 years	62	19	13	5	0	0	81	5	29
2017	Age - 55 - 59 years	64	17	11	8	0	0	81	8	12
2014	Age - 30 - 34 years	62	19	8	7	0	4	85	8	26
2014	Age - 35 - 39 years	58	14	11	9	6	3	74	15	35
2014	Age - 40 - 44 years	51	20	4	13	8	4	74	22	24
2014	Age - 45 - 49 years	46	23	13	0	14	5	72	15	22
2014	Age - 50 - 54 years	44	40	3	8	6	0	84	13	37
2014	Age - 55 - 59 years	60	11	16	4	8	0	72	12	24
2014	Age - 60 years and over	54	25	9	0	0	11	90	0	11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	89	0	0	0	0	11	0	100	0	12
2017	Age - 35 - 39 years	55	23	14	8	0	0	0	79	8	16
2017	Age - 40 - 44 years	67	25	0	3	3	0	3	95	5	36
2017	Age - 45 - 49 years	87	6	6	0	0	0	0	94	0	12
2017	Age - 50 - 54 years	77	20	0	3	0	0	0	97	3	28
2017	Age - 55 - 59 years	54	36	11	0	0	0	0	89	0	12
2014	Age - 30 - 34 years	77	19	4	0	0	0	0	96	0	26
2014	Age - 35 - 39 years	69	17	6	0	3	0	6	91	3	35
2014	Age - 40 - 44 years	67	20	8	4	0	0	0	87	4	24
2014	Age - 45 - 49 years	61	35	5	0	0	0	0	95	0	23
2014	Age - 50 - 54 years	75	19	3	0	0	3	0	97	0	37
2014	Age - 55 - 59 years	62	34	0	0	0	4	0	100	0	25
2014	Age - 60 years and over	48	27	0	0	8	17	0	90	10	11
2011	Age - 25 - 29 years	71	29	0	0	0	0	0	100	0	24
2011	Age - 30 - 34 years	78	13	4	4	0	0	0	92	4	23
2011	Age - 35 - 39 years	78	13	3	6	0	0	0	91	6	30
2011	Age - 40 - 44 years	89	11	0	0	0	0	0	100	0	18
2011	Age - 45 - 49 years	86	12	0	0	0	0	2	100	0	35
2011	Age - 50 - 54 years	68	25	5	0	0	0	2	95	0	39
2011	Age - 55 - 59 years	48	39	0	0	0	13	0	100	0	15
2008	Age - 25 - 29 years	55	27	9	0	0	0	9	90	0	11
2008	Age - 30 - 34 years	64	29	7	0	0	0	0	93	0	14
2008	Age - 35 - 39 years	60	30	10	0	0	0	0	90	0	20
2008	Age - 40 - 44 years	67	15	4	4	0	0	11	92	4	27
2008	Age - 45 - 49 years	74	19	7	0	0	0	0	93	0	27
2008	Age - 50 - 54 years	65	21	3	9	0	3	0	88	9	34
2008	Age - 55 - 59 years	67	27	7	0	0	0	0	93	0	15
2008	Age - 60 years and over	73	27	0	0	0	0	0	100	0	11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	49	20	11	13	0	7	0	74	14	12
2017	Age - 35 - 39 years	23	48	6	11	13	0	0	71	23	16
2017	Age - 40 - 44 years	34	42	7	13	4	0	0	76	17	36
2017	Age - 45 - 49 years	16	25	28	17	14	0	0	41	31	12
2017	Age - 50 - 54 years	36	48	9	7	0	0	0	84	7	29
2017	Age - 55 - 59 years	41	41	7	0	11	0	0	82	11	12
2014	Age - 30 - 34 years	28	53	4	11	4	0	0	81	15	26
2014	Age - 35 - 39 years	31	34	17	6	9	4	0	67	15	35
2014	Age - 40 - 44 years	30	33	21	12	4	0	0	62	16	24
2014	Age - 45 - 49 years	30	39	14	0	18	0	0	68	18	23
2014	Age - 50 - 54 years	42	30	5	8	14	0	0	73	22	37
2014	Age - 55 - 59 years	35	37	16	4	4	0	5	76	8	25
2014	Age - 60 years and over	29	29	8	0	17	17	0	70	21	11
2011	Age - 25 - 29 years	43	32	0	21	0	4	0	79	21	24
2011	Age - 30 - 34 years	30	48	0	8	13	0	0	79	21	23
2011	Age - 35 - 39 years	41	43	6	3	0	7	0	90	3	30
2011	Age - 40 - 44 years	27	36	32	5	0	0	0	63	5	18
2011	Age - 45 - 49 years	48	20	0	20	12	0	0	68	32	35
2011	Age - 50 - 54 years	40	39	9	5	8	0	0	78	12	39
2011	Age - 55 - 59 years	17	27	32	7	11	6	0	47	19	15
2008	Age - 25 - 29 years	45	18	18	18	0	0	0	64	18	11
2008	Age - 30 - 34 years	29	29	7	21	0	14	0	67	25	14
2008	Age - 35 - 39 years	35	20	10	25	10	0	0	55	35	20
2008	Age - 40 - 44 years	26	22	22	11	19	0	0	48	30	27
2008	Age - 45 - 49 years	26	33	19	15	7	0	0	59	22	27
2008	Age - 50 - 54 years	29	34	17	9	11	0	0	63	20	35
2008	Age - 55 - 59 years	33	27	27	7	7	0	0	60	13	15
2008	Age - 60 years and over	45	27	9	18	0	0	0	73	18	11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	22	44	9	24	0	0	0	67	24	12
2017	Age - 35 - 39 years	8	30	14	18	25	6	0	40	46	16
2017	Age - 40 - 44 years	31	24	11	15	17	2	0	57	32	36
2017	Age - 45 - 49 years	16	8	26	17	24	0	9	26	45	12
2017	Age - 50 - 54 years	17	34	23	9	17	0	0	51	27	29
2017	Age - 55 - 59 years	0	29	16	11	44	0	0	29	55	12
2014	Age - 30 - 34 years	38	28	4	15	15	0	0	66	30	26
2014	Age - 35 - 39 years	17	20	14	20	26	4	0	38	48	35
2014	Age - 40 - 44 years	12	9	30	25	16	8	0	23	44	24
2014	Age - 45 - 49 years	17	8	13	32	26	4	0	26	60	23
2014	Age - 50 - 54 years	8	19	14	30	19	0	10	30	55	37
2014	Age - 55 - 59 years	14	8	21	27	15	5	10	27	49	25
2014	Age - 60 years and over	11	9	9	17	17	0	37	32	53	11
2011	Age - 25 - 29 years	26	25	21	16	8	4	0	53	26	24
2011	Age - 30 - 34 years	13	13	9	39	21	5	0	27	63	23
2011	Age - 35 - 39 years	9	39	17	20	6	10	0	53	28	30
2011	Age - 40 - 44 years	0	16	32	41	11	0	0	16	52	18
2011	Age - 45 - 49 years	11	17	20	11	35	3	2	30	48	35
2011	Age - 50 - 54 years	12	18	9	29	21	5	5	34	56	39
2011	Age - 55 - 59 years	13	13	0	39	24	0	12	29	71	15
2008	Age - 25 - 29 years	36	18	0	45	0	0	0	55	45	11
2008	Age - 30 - 34 years	21	43	0	14	21	0	0	64	36	14
2008	Age - 35 - 39 years	5	30	5	20	30	5	5	39	56	20
2008	Age - 40 - 44 years	7	22	26	15	26	0	4	31	42	27
2008	Age - 45 - 49 years	8	19	8	27	31	0	8	29	63	26
2008	Age - 50 - 54 years	9	26	14	26	17	0	9	38	47	35
2008	Age - 55 - 59 years	7	13	13	13	40	7	7	23	62	15
2008	Age - 60 years and over	9	27	0	9	36	0	18	44	56	11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	42	33	18	7	0	0	75	7	12
2017	Age - 35 - 39 years	31	49	5	11	0	5	84	11	16
2017	Age - 40 - 44 years	40	36	13	7	4	0	76	11	36
2017	Age - 45 - 49 years	17	42	17	8	16	0	59	24	12
2017	Age - 50 - 54 years	28	50	22	0	0	0	78	0	29
2017	Age - 55 - 59 years	12	39	31	0	11	8	54	11	12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	49	32	0	13	0	7	86	14	12
2017	Age - 35 - 39 years	24	49	27	0	0	0	73	0	16
2017	Age - 40 - 44 years	48	33	11	3	2	2	83	6	36
2017	Age - 45 - 49 years	39	31	21	0	9	0	70	9	12
2017	Age - 50 - 54 years	55	31	14	0	0	0	86	0	29
2017	Age - 55 - 59 years	40	35	14	0	0	11	84	0	12
2014	Age - 30 - 34 years	47	31	15	4	0	4	81	4	26
2014	Age - 35 - 39 years	47	39	11	0	0	3	89	0	35
2014	Age - 40 - 44 years	37	43	12	0	4	4	83	4	24
2014	Age - 45 - 49 years	25	52	19	0	0	4	81	0	23
2014	Age - 50 - 54 years	45	41	11	3	0	0	86	3	37
2014	Age - 55 - 59 years	62	35	0	0	0	4	100	0	25
2014	Age - 60 years and over	56	18	26	0	0	0	74	0	11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	49	32	7	7	0	7	86	7	12
2017	Age - 35 - 39 years	42	26	27	5	0	0	69	5	16
2017	Age - 40 - 44 years	47	37	14	0	2	0	84	2	36
2017	Age - 45 - 49 years	37	14	17	22	9	0	51	32	12
2017	Age - 50 - 54 years	60	34	6	0	0	0	94	0	28
2017	Age - 55 - 59 years	33	49	7	0	0	11	92	0	12
2014	Age - 30 - 34 years	43	38	15	0	4	0	81	4	26
2014	Age - 35 - 39 years	49	40	8	0	3	0	89	3	35
2014	Age - 40 - 44 years	37	34	21	0	8	0	71	8	24
2014	Age - 45 - 49 years	25	48	18	0	0	8	81	0	23
2014	Age - 50 - 54 years	49	29	11	6	5	0	78	11	37
2014	Age - 55 - 59 years	53	32	11	0	0	4	88	0	25
2014	Age - 60 years and over	40	26	9	8	8	9	72	18	11
2011	Age - 25 - 29 years	47	30	12	8	4	0	76	12	24
2011	Age - 30 - 34 years	21	57	18	0	4	0	78	4	23
2011	Age - 35 - 39 years	41	36	13	6	0	3	80	6	30
2011	Age - 40 - 44 years	41	32	21	5	0	0	74	5	18
2011	Age - 45 - 49 years	45	34	6	15	0	0	80	15	35
2011	Age - 50 - 54 years	35	42	3	13	7	0	77	21	39
2011	Age - 55 - 59 years	38	36	0	7	0	19	91	9	15

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	67	15	11	7	0	82	7	12
2017	Age - 35 - 39 years	37	46	5	0	13	83	13	16
2017	Age - 40 - 44 years	52	37	2	6	2	89	9	36
2017	Age - 45 - 49 years	46	24	14	0	16	70	16	12
2017	Age - 50 - 54 years	47	44	6	3	0	91	3	29
2017	Age - 55 - 59 years	46	43	0	11	0	89	11	12
2014	Age - 30 - 34 years	47	45	8	0	0	92	0	26
2014	Age - 35 - 39 years	52	29	8	5	6	81	11	35
2014	Age - 40 - 44 years	41	38	8	4	8	79	12	24
2014	Age - 45 - 49 years	34	39	18	9	0	73	9	23
2014	Age - 50 - 54 years	45	27	3	16	8	72	25	37
2014	Age - 55 - 59 years	54	30	12	4	0	84	4	25
2014	Age - 60 years and over	48	52	0	0	0	100	0	11
2011	Age - 25 - 29 years	59	29	4	8	0	88	8	24
2011	Age - 30 - 34 years	48	39	5	5	4	87	9	23
2011	Age - 35 - 39 years	45	39	13	3	0	84	3	30
2011	Age - 40 - 44 years	62	5	21	11	0	68	11	18
2011	Age - 45 - 49 years	45	29	6	17	3	74	20	35
2011	Age - 50 - 54 years	49	30	8	11	2	79	14	39
2011	Age - 55 - 59 years	37	45	0	18	0	82	18	15
2008	Age - 25 - 29 years	45	36	18	0	0	82	0	11
2008	Age - 30 - 34 years	36	43	21	0	0	79	0	14
2008	Age - 35 - 39 years	30	35	20	5	10	65	15	20
2008	Age - 40 - 44 years	30	30	19	11	11	59	22	27
2008	Age - 45 - 49 years	33	19	15	22	11	52	33	27
2008	Age - 50 - 54 years	43	29	9	14	6	71	20	35
2008	Age - 55 - 59 years	47	47	0	7	0	93	7	15
2008	Age - 60 years and over	73	18	0	0	9	91	9	11

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	49	18	15	18	0	0	67	18	12
2017	Age - 35 - 39 years	23	29	26	9	13	0	52	22	16
2017	Age - 40 - 44 years	34	39	16	2	9	0	73	11	36
2017	Age - 45 - 49 years	25	28	8	14	25	0	53	39	12
2017	Age - 50 - 54 years	41	39	13	3	4	0	80	7	29
2017	Age - 55 - 59 years	40	30	8	11	11	0	71	21	12
2014	Age - 30 - 34 years	44	26	19	4	7	0	70	11	26
2014	Age - 35 - 39 years	32	40	9	14	6	0	72	19	35
2014	Age - 40 - 44 years	34	33	17	4	8	4	70	13	24
2014	Age - 45 - 49 years	26	39	13	8	13	0	65	22	23
2014	Age - 50 - 54 years	32	27	19	11	11	0	59	22	37
2014	Age - 55 - 59 years	45	35	8	0	7	5	85	7	25
2014	Age - 60 years and over	40	43	17	0	0	0	83	0	11
2011	Age - 25 - 29 years	43	28	13	8	8	0	72	16	24
2011	Age - 30 - 34 years	17	57	4	12	9	0	74	21	23
2011	Age - 35 - 39 years	42	39	10	0	10	0	80	10	30
2011	Age - 40 - 44 years	38	23	28	11	0	0	61	11	17
2011	Age - 45 - 49 years	34	23	23	9	9	3	59	18	35
2011	Age - 50 - 54 years	49	32	8	7	5	0	80	12	39
2011	Age - 55 - 59 years	31	25	44	0	0	0	56	0	15

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	49	18	0	27	7	0	67	33	12
2017	Age - 35 - 39 years	25	27	12	23	13	0	52	36	16
2017	Age - 40 - 44 years	40	27	19	3	11	0	67	14	36
2017	Age - 45 - 49 years	25	28	14	17	16	0	53	33	12
2017	Age - 50 - 54 years	35	41	17	3	4	0	76	7	29
2017	Age - 55 - 59 years	26	38	19	6	11	0	65	17	12
2014	Age - 30 - 34 years	41	35	12	8	4	0	76	12	25
2014	Age - 35 - 39 years	32	46	3	14	5	0	78	19	35
2014	Age - 40 - 44 years	34	46	13	0	8	0	79	8	24
2014	Age - 45 - 49 years	22	52	4	8	13	0	74	22	23
2014	Age - 50 - 54 years	35	27	11	22	6	0	62	27	37
2014	Age - 55 - 59 years	40	36	12	5	7	0	77	12	25
2014	Age - 60 years and over	56	26	9	8	0	0	83	8	11
2011	Age - 25 - 29 years	47	24	12	12	4	0	72	16	24
2011	Age - 30 - 34 years	17	53	13	4	13	0	70	17	23
2011	Age - 35 - 39 years	45	38	3	7	7	0	83	14	29
2011	Age - 40 - 44 years	38	28	28	6	0	0	66	6	17
2011	Age - 45 - 49 years	34	32	8	14	9	3	68	24	35
2011	Age - 50 - 54 years	50	35	5	3	7	0	85	10	38
2011	Age - 55 - 59 years	31	25	31	13	0	0	56	13	15
2008	Age - 25 - 29 years	36	18	45	0	0	0	55	0	11
2008	Age - 30 - 34 years	29	43	21	7	0	0	71	7	14
2008	Age - 35 - 39 years	30	25	10	30	5	0	55	35	20
2008	Age - 40 - 44 years	22	37	11	19	11	0	59	30	27
2008	Age - 45 - 49 years	22	30	22	19	7	0	52	26	27
2008	Age - 50 - 54 years	31	37	11	14	6	0	69	20	35
2008	Age - 55 - 59 years	40	33	7	20	0	0	73	20	15
2008	Age - 60 years and over	55	18	9	9	9	0	73	18	11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	23	26	24	0	27	0	0	49	27	12
2017	Age - 35 - 39 years	27	19	20	11	23	0	0	46	34	16
2017	Age - 40 - 44 years	34	26	19	8	10	2	0	62	19	36
2017	Age - 45 - 49 years	31	12	17	0	39	0	0	43	39	12
2017	Age - 50 - 54 years	43	18	16	13	7	0	3	63	20	29
2017	Age - 55 - 59 years	32	42	8	7	11	0	0	74	18	12
2014	Age - 30 - 34 years	40	26	7	15	7	4	0	69	24	26
2014	Age - 35 - 39 years	20	49	8	11	11	0	0	69	22	35
2014	Age - 40 - 44 years	25	29	14	17	12	4	0	56	30	24
2014	Age - 45 - 49 years	35	26	9	13	13	4	0	64	27	23
2014	Age - 50 - 54 years	40	17	11	14	14	0	6	60	29	37
2014	Age - 55 - 59 years	32	28	11	8	12	4	5	66	22	25
2014	Age - 60 years and over	36	26	9	0	8	0	20	78	10	11
2011	Age - 25 - 29 years	35	28	8	8	17	0	4	66	25	24
2011	Age - 30 - 34 years	17	27	30	9	17	0	0	44	26	23
2011	Age - 35 - 39 years	35	33	3	16	10	3	0	70	27	30
2011	Age - 40 - 44 years	11	26	28	17	6	11	0	43	26	17
2011	Age - 45 - 49 years	23	34	9	17	12	3	2	60	31	35
2011	Age - 50 - 54 years	45	12	13	5	16	9	0	63	23	39
2011	Age - 55 - 59 years	38	13	20	17	7	6	0	54	25	15
2008	Age - 25 - 29 years	18	27	9	45	0	0	0	45	45	11
2008	Age - 30 - 34 years	21	29	43	7	0	0	0	50	7	14
2008	Age - 35 - 39 years	25	15	10	25	20	5	0	42	47	20
2008	Age - 40 - 44 years	26	22	11	11	22	4	4	52	36	27
2008	Age - 45 - 49 years	19	30	22	22	7	0	0	48	30	27
2008	Age - 50 - 54 years	40	29	6	20	3	3	0	71	24	35
2008	Age - 55 - 59 years	43	21	14	7	7	0	7	69	15	14
2008	Age - 60 years and over	55	0	9	18	9	0	9	60	30	11

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Age - 30 - 34 years	35	41	24	12
2017	Age - 35 - 39 years	40	41	19	16
2017	Age - 40 - 44 years	38	22	41	36
2017	Age - 45 - 49 years	30	37	33	12
2017	Age - 50 - 54 years	33	47	19	29
2017	Age - 55 - 59 years	34	47	19	12
2014	Age - 30 - 34 years	20	23	57	26
2014	Age - 35 - 39 years	37	35	28	35
2014	Age - 40 - 44 years	28	39	33	24
2014	Age - 45 - 49 years	31	44	26	23
2014	Age - 50 - 54 years	22	48	30	37
2014	Age - 55 - 59 years	30	53	16	25
2014	Age - 60 years and over	65	35	0	11
2011	Age - 25 - 29 years	35	24	41	24
2011	Age - 30 - 34 years	35	22	43	23
2011	Age - 35 - 39 years	36	38	26	30
2011	Age - 40 - 44 years	35	32	32	18
2011	Age - 45 - 49 years	28	46	26	35
2011	Age - 50 - 54 years	34	39	27	39
2011	Age - 55 - 59 years	37	45	19	15

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Age - 40 - 44 years	0	15	69	16	0	0	13
2017	Age - 50 - 54 years	27	11	62	0	0	0	10
2014	Age - 35 - 39 years	0	23	77	0	9999	0	13
2011	Age - 35 - 39 years	0	9	91	0	9999	0	11
2011	Age - 45 - 49 years	0	30	60	10	9999	0	10
2011	Age - 50 - 54 years	38	15	35	0	9999	12	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 30 - 34 years	0	100	12
2014	Age - 35 - 39 years	25	75	35
2014	Age - 40 - 44 years	33	67	24
2014	Age - 50 - 54 years	41	59	37
2014	Age - 60 years and over	0	100	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	8	15	18	0	0	27	33	56	0	12
2017	Age - 35 - 39 years	12	6	25	8	13	24	14	28	33	16
2017	Age - 40 - 44 years	16	26	13	6	0	27	11	69	10	36
2017	Age - 45 - 49 years	25	6	26	0	24	19	0	39	29	12
2017	Age - 50 - 54 years	11	21	28	6	3	27	3	46	13	29
2017	Age - 55 - 59 years	31	16	11	0	0	42	0	82	0	12
2014	Age - 30 - 34 years	8	15	19	7	11	27	12	39	31	26
2014	Age - 35 - 39 years	6	5	23	9	8	37	11	23	33	35
2014	Age - 40 - 44 years	12	4	20	8	16	35	4	26	40	24
2014	Age - 45 - 49 years	8	18	16	9	17	31	0	38	38	23
2014	Age - 50 - 54 years	16	16	13	14	22	19	0	40	44	37
2014	Age - 55 - 59 years	28	12	19	11	9	16	4	51	26	25
2014	Age - 60 years and over	11	38	9	0	16	25	0	66	22	11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	32	24	20	0	0	25	0	74	0	12
2017	Age - 35 - 39 years	20	22	33	5	8	6	8	48	15	16
2017	Age - 40 - 44 years	46	31	14	2	5	3	0	79	7	35
2017	Age - 45 - 49 years	46	6	14	0	24	9	0	58	26	12
2017	Age - 50 - 54 years	36	34	24	7	0	0	0	70	7	28
2017	Age - 55 - 59 years	46	32	21	0	0	0	0	79	0	12
2014	Age - 30 - 34 years	16	35	15	14	8	12	0	58	25	26
2014	Age - 35 - 39 years	13	36	20	5	11	14	0	57	19	35
2014	Age - 40 - 44 years	25	26	16	9	17	8	0	55	28	24
2014	Age - 45 - 49 years	21	17	18	9	22	13	0	44	35	23
2014	Age - 50 - 54 years	27	16	25	11	20	0	0	44	31	36
2014	Age - 55 - 59 years	40	21	27	4	0	8	0	66	4	25
2014	Age - 60 years and over	48	27	0	0	16	9	0	82	18	11
2011	Age - 25 - 29 years	47	28	20	0	0	4	0	79	0	24
2011	Age - 30 - 34 years	26	34	22	0	4	13	0	70	5	23
2011	Age - 35 - 39 years	31	30	19	10	3	7	0	65	14	30
2011	Age - 40 - 44 years	36	16	21	16	5	0	5	55	22	18
2011	Age - 45 - 49 years	31	32	23	9	3	3	0	64	12	35
2011	Age - 50 - 54 years	34	37	5	9	12	3	0	73	22	39
2011	Age - 55 - 59 years	50	19	24	0	7	0	0	69	7	15

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	29	52	9	0	0	0	11	90	0	12
2017	Age - 35 - 39 years	32	38	24	0	6	0	0	70	6	16
2017	Age - 40 - 44 years	38	37	13	6	0	3	3	80	6	36
2017	Age - 45 - 49 years	45	30	0	0	0	0	25	100	0	12
2017	Age - 50 - 54 years	17	47	6	0	0	0	29	92	0	29
2017	Age - 55 - 59 years	21	41	16	0	0	0	22	79	0	12
2014	Age - 30 - 34 years	24	58	7	0	4	0	7	88	4	26
2014	Age - 35 - 39 years	19	66	8	3	0	4	0	88	3	35
2014	Age - 40 - 44 years	17	58	16	0	4	0	4	79	4	24
2014	Age - 45 - 49 years	35	49	8	0	0	0	8	91	0	23
2014	Age - 50 - 54 years	30	46	8	6	3	0	8	82	9	37
2014	Age - 55 - 59 years	32	34	11	0	5	0	17	81	6	25
2014	Age - 60 years and over	28	44	0	0	0	0	28	100	0	11
2011	Age - 25 - 29 years	19	55	13	8	0	0	4	78	8	23
2011	Age - 30 - 34 years	48	31	9	13	0	0	0	78	13	23
2011	Age - 35 - 39 years	29	55	13	0	0	0	3	86	0	30
2011	Age - 40 - 44 years	21	73	5	0	0	0	0	95	0	18
2011	Age - 45 - 49 years	31	58	0	0	3	3	5	97	3	35
2011	Age - 50 - 54 years	43	32	5	3	4	0	14	86	8	39
2011	Age - 55 - 59 years	38	39	0	0	0	6	18	100	0	15
2008	Age - 25 - 29 years	27	45	9	9	0	0	9	80	10	11
2008	Age - 30 - 34 years	14	57	21	0	7	0	0	71	7	14
2008	Age - 35 - 39 years	65	25	5	5	0	0	0	90	5	20
2008	Age - 40 - 44 years	11	67	7	7	0	0	7	84	8	27
2008	Age - 45 - 49 years	33	56	0	0	0	0	11	100	0	27
2008	Age - 50 - 54 years	38	47	9	0	0	0	6	91	0	34
2008	Age - 55 - 59 years	33	60	0	0	0	0	7	100	0	15
2008	Age - 60 years and over	55	18	9	0	0	0	18	89	0	11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	17	8	22	7	0	23	23	47	12	12
2017	Age - 35 - 39 years	6	12	38	8	8	23	6	24	22	16
2017	Age - 40 - 44 years	13	19	14	3	0	43	8	67	5	36
2017	Age - 45 - 49 years	9	8	28	0	0	9	46	38	0	12
2017	Age - 50 - 54 years	14	19	15	6	0	33	14	61	11	29
2017	Age - 55 - 59 years	7	12	44	8	0	29	0	27	12	12
2014	Age - 30 - 34 years	12	16	19	8	4	26	15	48	19	26
2014	Age - 35 - 39 years	3	15	11	9	0	34	28	47	23	35
2014	Age - 40 - 44 years	4	21	20	4	4	30	16	47	16	24
2014	Age - 45 - 49 years	4	9	17	0	9	52	8	33	23	23
2014	Age - 50 - 54 years	3	16	22	11	8	24	16	31	32	37
2014	Age - 55 - 59 years	21	14	20	0	0	28	17	64	0	25
2014	Age - 60 years and over	11	18	9	0	0	33	28	76	0	11
2011	Age - 25 - 29 years	7	0	33	4	0	47	9	16	9	23
2011	Age - 30 - 34 years	13	5	21	13	4	40	5	31	31	23
2011	Age - 35 - 39 years	3	23	16	3	0	49	5	57	7	30
2011	Age - 40 - 44 years	0	22	30	5	0	37	5	38	9	18
2011	Age - 45 - 49 years	6	18	20	9	6	26	17	41	25	35
2011	Age - 50 - 54 years	20	23	17	4	3	17	17	64	10	39
2011	Age - 55 - 59 years	13	6	7	0	0	63	12	73	0	15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	45	35	0	0	0	9	11	100	0	12
2017	Age - 35 - 39 years	35	38	22	0	0	6	0	77	0	16
2017	Age - 40 - 44 years	56	29	5	0	0	7	3	94	0	36
2017	Age - 45 - 49 years	19	29	15	0	10	0	27	65	14	11
2017	Age - 50 - 54 years	35	27	6	0	0	3	29	91	0	29
2017	Age - 55 - 59 years	51	19	8	0	0	0	22	89	0	12
2014	Age - 30 - 34 years	51	26	11	0	0	4	7	87	0	26
2014	Age - 35 - 39 years	45	29	11	0	0	14	0	87	0	35
2014	Age - 40 - 44 years	30	37	0	12	0	16	4	85	15	24
2014	Age - 45 - 49 years	48	22	9	9	0	4	8	80	10	23
2014	Age - 50 - 54 years	29	41	8	3	3	6	10	84	6	37
2014	Age - 55 - 59 years	44	27	4	4	0	5	17	90	5	25
2014	Age - 60 years and over	38	17	0	0	0	17	28	100	0	11
2011	Age - 25 - 29 years	37	29	8	0	4	22	0	84	6	23
2011	Age - 30 - 34 years	40	22	4	21	0	13	0	71	24	23
2011	Age - 35 - 39 years	49	29	13	7	0	0	3	80	7	30
2011	Age - 40 - 44 years	52	27	11	0	0	10	0	88	0	18
2011	Age - 45 - 49 years	49	23	6	3	0	9	10	89	4	35
2011	Age - 50 - 54 years	35	37	3	2	3	7	14	90	6	39
2011	Age - 55 - 59 years	39	30	13	0	0	0	18	85	0	15
2008	Age - 25 - 29 years	45	27	9	0	0	9	9	89	0	11
2008	Age - 30 - 34 years	36	50	7	0	0	7	0	92	0	14
2008	Age - 35 - 39 years	45	45	5	5	0	0	0	90	5	20
2008	Age - 40 - 44 years	33	26	7	15	7	4	7	67	25	27
2008	Age - 45 - 49 years	44	30	7	0	4	4	11	87	4	27
2008	Age - 50 - 54 years	44	44	3	0	0	0	9	97	0	34
2008	Age - 55 - 59 years	47	27	7	13	0	0	7	79	14	15
2008	Age - 60 years and over	36	9	27	9	0	0	18	56	11	11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	32	23	7	0	0	27	11	89	0	12
2017	Age - 35 - 39 years	30	36	29	0	0	6	0	70	0	16
2017	Age - 40 - 44 years	47	17	14	0	2	13	6	80	3	36
2017	Age - 45 - 49 years	17	28	8	13	9	0	25	60	30	12
2017	Age - 50 - 54 years	26	26	9	6	0	10	22	77	9	29
2017	Age - 55 - 59 years	35	27	16	0	0	11	12	79	0	12
2014	Age - 30 - 34 years	44	23	15	0	4	8	7	77	5	26
2014	Age - 35 - 39 years	25	35	17	0	5	18	0	73	7	35
2014	Age - 40 - 44 years	30	33	13	4	4	12	4	75	10	24
2014	Age - 45 - 49 years	44	9	26	9	0	4	8	60	10	23
2014	Age - 50 - 54 years	27	41	11	3	5	6	8	78	9	37
2014	Age - 55 - 59 years	32	23	11	8	0	8	17	74	11	25
2014	Age - 60 years and over	28	19	0	0	8	17	28	85	15	11
2011	Age - 25 - 29 years	24	38	12	0	0	26	0	83	0	23
2011	Age - 30 - 34 years	26	35	9	8	4	18	0	74	15	23
2011	Age - 35 - 39 years	32	35	13	3	0	13	3	81	4	30
2011	Age - 40 - 44 years	41	38	11	0	0	10	0	88	0	18
2011	Age - 45 - 49 years	29	32	9	3	6	15	8	78	11	35
2011	Age - 50 - 54 years	25	47	5	0	5	7	11	88	6	39
2011	Age - 55 - 59 years	40	36	0	0	0	7	18	100	0	15
2008	Age - 25 - 29 years	55	27	9	0	0	0	9	90	0	11
2008	Age - 30 - 34 years	43	21	14	14	0	7	0	69	15	14
2008	Age - 35 - 39 years	40	20	30	5	0	5	0	63	5	20
2008	Age - 40 - 44 years	22	15	19	19	15	4	7	42	38	27
2008	Age - 45 - 49 years	30	33	19	4	11	0	4	65	15	27
2008	Age - 50 - 54 years	43	20	11	9	11	3	3	67	21	35
2008	Age - 55 - 59 years	40	33	13	7	0	0	7	79	7	15
2008	Age - 60 years and over	36	0	27	9	0	9	18	50	13	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 30 - 34 years	0	100	12
2017	Age - 40 - 44 years	0	100	36
2017	Age - 50 - 54 years	0	100	29
2014	Age - 30 - 34 years	0	100	25
2014	Age - 45 - 49 years	0	100	23
2014	Age - 50 - 54 years	14	86	37
2014	Age - 55 - 59 years	0	100	25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	8	17	16	0	0	33	26	61	0	12
2017	Age - 35 - 39 years	6	12	38	0	8	29	8	27	13	16
2017	Age - 40 - 44 years	17	22	7	0	0	39	14	84	0	35
2017	Age - 45 - 49 years	29	14	14	0	16	9	17	59	22	12
2017	Age - 50 - 54 years	22	6	28	0	0	37	7	50	0	29
2017	Age - 55 - 59 years	6	24	37	0	0	33	0	45	0	12
2014	Age - 30 - 34 years	12	30	4	0	4	42	8	85	8	26
2014	Age - 35 - 39 years	17	14	17	0	3	29	20	61	5	35
2014	Age - 40 - 44 years	12	12	13	4	8	47	4	49	24	24
2014	Age - 45 - 49 years	4	17	26	5	0	44	4	41	9	23
2014	Age - 50 - 54 years	21	19	14	6	6	30	5	62	17	37
2014	Age - 55 - 59 years	32	16	16	7	0	24	4	67	10	25
2014	Age - 60 years and over	32	27	0	0	8	34	0	88	12	11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	32	37	7	0	0	25	0	91	0	12
2017	Age - 35 - 39 years	6	44	25	0	13	6	8	57	15	16
2017	Age - 40 - 44 years	42	34	11	2	0	7	3	85	2	36
2017	Age - 45 - 49 years	46	21	8	0	16	9	0	74	17	12
2017	Age - 50 - 54 years	34	35	17	3	0	11	0	78	3	29
2017	Age - 55 - 59 years	28	43	19	0	0	11	0	79	0	12
2014	Age - 30 - 34 years	28	38	7	4	4	19	0	81	9	26
2014	Age - 35 - 39 years	23	28	17	0	3	23	6	72	4	35
2014	Age - 40 - 44 years	21	38	13	0	8	21	0	74	10	24
2014	Age - 45 - 49 years	26	21	23	5	4	21	0	60	11	23
2014	Age - 50 - 54 years	34	22	19	8	6	11	0	63	15	37
2014	Age - 55 - 59 years	45	16	28	0	0	12	0	69	0	25
2014	Age - 60 years and over	48	27	0	8	0	17	0	90	10	11
2011	Age - 25 - 29 years	35	37	16	0	0	12	0	82	0	24
2011	Age - 30 - 34 years	39	31	13	0	0	18	0	84	0	23
2011	Age - 35 - 39 years	32	43	22	3	0	0	0	75	3	30
2011	Age - 40 - 44 years	47	27	21	0	0	5	0	78	0	18
2011	Age - 45 - 49 years	40	31	15	6	0	9	0	78	6	35
2011	Age - 50 - 54 years	39	33	12	9	2	4	0	75	12	39
2011	Age - 55 - 59 years	57	30	13	0	0	0	0	87	0	15

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	28	26	25	15	7	0	54	21	12
2017	Age - 35 - 39 years	36	26	14	0	16	8	68	17	16
2017	Age - 40 - 44 years	43	28	19	5	5	0	71	10	36
2017	Age - 45 - 49 years	24	36	8	16	17	0	59	33	12
2017	Age - 50 - 54 years	60	21	19	0	0	0	81	0	28
2017	Age - 55 - 59 years	48	22	6	7	0	17	84	9	12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	13	40	27	20	0	0	0	53	20	12
2017	Age - 35 - 39 years	18	29	16	6	32	0	0	47	38	16
2017	Age - 40 - 44 years	23	14	26	26	11	0	0	37	38	36
2017	Age - 45 - 49 years	9	0	22	37	31	0	0	9	69	12
2017	Age - 50 - 54 years	3	24	34	23	13	3	0	28	38	29
2017	Age - 55 - 59 years	20	23	8	30	11	0	9	47	45	12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	22	58	11	8	0	0	80	8	12
2017	Age - 35 - 39 years	26	31	12	6	26	0	57	32	16
2017	Age - 40 - 44 years	22	24	30	8	16	0	46	24	36
2017	Age - 45 - 49 years	9	22	0	28	41	0	31	69	12
2017	Age - 50 - 54 years	13	17	37	24	6	3	31	30	29
2017	Age - 55 - 59 years	27	16	12	19	19	9	47	41	12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	20	29	15	25	11	0	48	36	12
2017	Age - 35 - 39 years	18	40	0	22	20	0	58	42	16
2017	Age - 40 - 44 years	27	12	29	15	17	0	39	32	36
2017	Age - 45 - 49 years	9	0	0	39	52	0	9	91	12
2017	Age - 50 - 54 years	10	20	32	27	11	0	30	39	29
2017	Age - 55 - 59 years	28	19	15	11	19	9	51	32	12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	54	27	20	0	0	0	80	0	12
2017	Age - 35 - 39 years	45	19	24	12	0	0	64	12	16
2017	Age - 40 - 44 years	52	23	13	8	4	0	75	12	36
2017	Age - 45 - 49 years	17	14	28	24	17	0	31	41	12
2017	Age - 50 - 54 years	39	32	10	0	7	12	81	8	29
2017	Age - 55 - 59 years	34	16	22	0	11	17	61	13	12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	29	42	29	0	0	0	71	0	11
2017	Age - 35 - 39 years	43	33	5	6	14	0	76	20	16
2017	Age - 40 - 44 years	33	27	25	6	9	0	59	15	36
2017	Age - 45 - 49 years	9	26	24	9	31	0	36	41	12
2017	Age - 50 - 54 years	35	46	17	3	0	0	80	3	29
2017	Age - 55 - 59 years	35	38	0	11	0	17	87	13	12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	26	46	7	21	0	0	71	21	11
2017	Age - 35 - 39 years	47	16	26	6	5	0	63	11	16
2017	Age - 40 - 44 years	38	29	18	13	2	0	67	15	36
2017	Age - 45 - 49 years	24	9	31	12	24	0	33	36	12
2017	Age - 50 - 54 years	51	20	15	13	0	0	71	13	29
2017	Age - 55 - 59 years	26	41	17	0	0	17	80	0	12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	7	48	29	7	9	0	55	16	11
2017	Age - 35 - 39 years	26	26	16	20	13	0	52	32	16
2017	Age - 40 - 44 years	14	37	19	23	5	2	52	28	36
2017	Age - 45 - 49 years	9	21	29	9	31	0	30	41	12
2017	Age - 50 - 54 years	20	31	25	14	7	3	53	21	29
2017	Age - 55 - 59 years	13	41	11	8	11	17	65	23	12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	25	39	20	7	9	0	64	16	11
2017	Age - 35 - 39 years	36	18	22	6	18	0	54	24	16
2017	Age - 40 - 44 years	31	27	22	13	4	2	60	18	36
2017	Age - 45 - 49 years	25	15	28	6	25	0	41	31	12
2017	Age - 50 - 54 years	39	22	16	10	10	3	63	21	29
2017	Age - 55 - 59 years	33	23	11	6	11	17	67	20	12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	59	32	9	0	0	0	91	0	11
2017	Age - 35 - 39 years	62	10	0	22	6	0	72	28	16
2017	Age - 40 - 44 years	36	28	25	8	3	0	64	11	36
2017	Age - 45 - 49 years	49	34	0	0	17	0	83	17	12
2017	Age - 50 - 54 years	26	28	27	17	0	3	55	17	29
2017	Age - 55 - 59 years	27	27	7	12	11	17	65	26	12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	52	48	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	73	0	16	12	0	0	73	12	16
2017	Age - 40 - 44 years	78	17	0	3	0	2	97	3	36
2017	Age - 45 - 49 years	94	6	0	0	0	0	100	0	12
2017	Age - 50 - 54 years	71	22	4	0	0	3	96	0	29
2017	Age - 55 - 59 years	55	26	0	0	11	9	88	12	12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	85	15	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	53	14	0	14	11	0	8	73	27	16
2017	Age - 40 - 44 years	78	13	2	0	2	2	3	95	2	36
2017	Age - 45 - 49 years	70	6	8	0	16	0	0	76	16	12
2017	Age - 50 - 54 years	84	10	6	0	0	0	0	94	0	28
2017	Age - 55 - 59 years	73	11	8	0	0	0	9	91	0	12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	84	9	7	0	0	0	93	0	12
2017	Age - 35 - 39 years	48	27	0	6	12	8	81	19	16
2017	Age - 40 - 44 years	58	35	3	2	0	2	95	2	36
2017	Age - 45 - 49 years	47	26	26	0	0	0	74	0	12
2017	Age - 50 - 54 years	62	23	8	3	3	0	86	6	29
2017	Age - 55 - 59 years	75	8	8	0	0	9	91	0	12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	78	22	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	49	26	6	10	0	8	82	11	16
2017	Age - 40 - 44 years	71	15	11	0	2	0	86	2	36
2017	Age - 45 - 49 years	53	8	8	22	9	0	61	32	12
2017	Age - 50 - 54 years	65	10	14	4	0	7	81	4	29
2017	Age - 55 - 59 years	73	11	0	8	0	9	91	9	12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	58	9	0	0	33	100	0	12
2017	Age - 35 - 39 years	52	24	6	0	19	93	0	16
2017	Age - 40 - 44 years	49	13	0	2	36	97	3	36
2017	Age - 45 - 49 years	43	27	8	0	22	89	0	11
2017	Age - 50 - 54 years	48	6	15	0	32	79	0	29
2017	Age - 55 - 59 years	61	0	12	0	27	84	0	12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	74	15	11	0	0	0	89	0	12
2017	Age - 35 - 39 years	68	11	8	6	0	8	85	6	16
2017	Age - 40 - 44 years	67	28	4	0	0	0	96	0	36
2017	Age - 45 - 49 years	63	17	12	0	8	0	80	8	12
2017	Age - 50 - 54 years	81	6	6	3	4	0	87	6	29
2017	Age - 55 - 59 years	48	27	0	0	8	17	90	10	12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	57	8	9	0	19	7	70	21	12
2017	Age - 35 - 39 years	75	6	0	0	11	8	88	12	16
2017	Age - 40 - 44 years	65	16	11	6	2	0	81	8	36
2017	Age - 45 - 49 years	55	12	16	17	0	0	67	17	12
2017	Age - 50 - 54 years	75	15	7	0	0	3	93	0	29
2017	Age - 55 - 59 years	58	11	0	7	7	17	82	18	12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	68	25	7	0	0	0	93	0	12
2017	Age - 35 - 39 years	53	28	12	0	0	8	87	0	16
2017	Age - 40 - 44 years	59	26	11	0	3	0	86	3	36
2017	Age - 45 - 49 years	86	14	0	0	0	0	100	0	12
2017	Age - 50 - 54 years	45	22	30	3	0	0	67	3	29
2017	Age - 55 - 59 years	47	37	0	0	0	17	100	0	12

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	17	64	19	0	0	81	0	12
2017	Age - 35 - 39 years	16	11	29	26	19	27	44	16
2017	Age - 40 - 44 years	14	30	37	8	11	44	19	36
2017	Age - 45 - 49 years	0	0	53	14	33	0	47	12
2017	Age - 50 - 54 years	4	19	63	14	0	23	14	29
2017	Age - 55 - 59 years	17	27	34	0	22	44	22	12

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	0	0	47	44	9	53	0	12
2017	Age - 35 - 39 years	33	11	35	14	8	21	44	16
2017	Age - 40 - 44 years	6	15	42	28	8	36	22	36
2017	Age - 45 - 49 years	17	39	20	24	0	24	57	12
2017	Age - 50 - 54 years	3	36	28	33	0	33	40	29
2017	Age - 55 - 59 years	11	12	55	7	16	23	22	12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	40	42	11	7	0	0	82	7	12
2017	Age - 35 - 39 years	39	45	8	0	8	0	84	8	16
2017	Age - 40 - 44 years	47	35	11	2	2	3	85	5	36
2017	Age - 45 - 49 years	53	8	33	6	0	0	61	6	12
2017	Age - 50 - 54 years	59	31	7	3	0	0	90	3	29
2017	Age - 55 - 59 years	39	43	11	7	0	0	82	7	12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	34	20	7	0	9	71	7	12
2017	Age - 35 - 39 years	12	49	8	19	13	0	61	31	16
2017	Age - 40 - 44 years	24	38	15	15	7	0	63	22	36
2017	Age - 45 - 49 years	25	26	0	33	16	0	51	49	12
2017	Age - 50 - 54 years	25	48	17	10	0	0	73	10	29
2017	Age - 55 - 59 years	28	39	23	11	0	0	67	11	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 40 - 44 years	14	86	36
2014	Age - 50 - 54 years	27	73	37
2014	Age - 60 years and over	0	100	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	20	37	13	21	0	8	0	22	78	12
2017	Age - 35 - 39 years	43	27	14	0	8	8	0	47	53	16
2017	Age - 40 - 44 years	43	31	21	0	2	3	0	45	55	36
2017	Age - 45 - 49 years	17	42	22	19	0	0	0	17	83	12
2017	Age - 50 - 54 years	58	25	11	0	0	6	0	62	38	29
2017	Age - 55 - 59 years	45	27	8	0	0	12	8	56	44	12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	26	20
2017	Age - 50 - 54 years	28	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	43	20
2017	Age - 50 - 54 years	17	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	6	20
2017	Age - 50 - 54 years	7	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	41	20
2017	Age - 50 - 54 years	28	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	20
2017	Age - 50 - 54 years	0	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	27	20
2017	Age - 50 - 54 years	47	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	40 hours or more (%)	Total responses
2017	Age - 40 - 44 years	9	63	22	0	6	20
2017	Age - 45 - 49 years	19	70	0	11	0	10
2017	Age - 50 - 54 years	18	72	10	0	0	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 40 - 44 years	28	39	10	10	8	5	71	19	20
2017	Age - 45 - 49 years	46	15	0	8	11	21	76	24	10
2017	Age - 50 - 54 years	72	17	10	0	0	0	90	0	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 40 - 44 years	5	0	5	5	17	5	63	15	69	20
2017	Age - 45 - 49 years	19	22	0	0	19	0	40	68	32	10
2017	Age - 50 - 54 years	15	0	10	0	0	11	65	59	0	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Transportation Agency by Question 113. What is your age group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements