2017 Public Service Employee Survey Results for Canadian Transportation Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 47 3 7 0 0 0 90 7 30
2017 PM-02 59 41 0 0 0 0 0 100 0 12
2017 PM-03 42 50 0 8 0 0 0 92 8 12
2014 PM 35 55 3 3 3 0 0 90 7 31
2014 PM-03 17 75 8 0 0 0 0 92 0 12
2011 PM 46 40 6 6 3 0 0 86 9 35
2011 PM-03 55 27 0 18 0 0 0 82 18 11
2011 PM-05 20 60 10 0 10 0 0 80 10 10
2008 PM 52 29 10 6 3 0 0 81 10 31
2008 PM-03 50 42 8 0 0 0 0 92 0 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 76 17 3 3 0 0 0 93 3 29
2017 PM-02 74 17 0 8 0 0 0 92 8 12
2017 PM-03 82 18 0 0 0 0 0 100 0 11
2014 PM 58 32 7 3 0 0 0 90 3 31
2014 PM-03 51 41 8 0 0 0 0 92 0 12
2011 PM 74 23 0 3 0 0 0 97 3 35
2011 PM-03 82 18 0 0 0 0 0 100 0 11
2011 PM-05 60 30 0 10 0 0 0 90 10 10
2008 PM 77 19 0 3 0 0 0 97 3 31
2008 PM-03 75 17 0 8 0 0 0 92 8 12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 66 17 7 7 3 0 0 83 10 30
2017 PM-02 58 26 8 0 8 0 0 83 8 12
2017 PM-03 75 17 8 0 0 0 0 92 0 12
2014 PM 65 19 13 3 0 0 0 84 3 31
2014 PM-03 67 8 17 7 0 0 0 76 7 12
2011 PM 60 31 0 6 3 0 0 91 9 35
2011 PM-03 73 18 0 9 0 0 0 91 9 11
2011 PM-05 80 20 0 0 0 0 0 100 0 10
2008 PM 52 32 6 3 6 0 0 84 10 31
2008 PM-03 50 25 8 8 8 0 0 75 17 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 47 10 3 0 0 0 87 3 30
2017 PM-02 25 59 8 8 0 0 0 83 8 12
2017 PM-03 58 25 17 0 0 0 0 83 0 12
2014 PM 55 42 0 0 3 0 0 97 3 31
2014 PM-03 34 66 0 0 0 0 0 100 0 12
2011 PM 51 37 6 6 0 0 0 89 6 35
2011 PM-03 55 36 9 0 0 0 0 91 0 11
2011 PM-05 50 30 10 10 0 0 0 80 10 10

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 34 7 10 3 0 0 80 13 30
2017 PM-02 50 42 8 0 0 0 0 92 0 12
2017 PM-03 50 33 8 8 0 0 0 83 8 12
2014 PM 16 42 13 26 3 0 0 59 29 31
2014 PM-03 0 51 33 17 0 0 0 51 17 12
2011 PM 40 29 14 14 3 0 0 69 17 35
2011 PM-03 55 27 9 9 0 0 0 82 9 11
2011 PM-05 20 10 20 40 10 0 0 30 50 10
2008 PM 48 32 6 10 3 0 0 81 13 31
2008 PM-03 42 33 8 17 0 0 0 75 17 12

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 43 7 3 0 0 0 90 3 30
2017 PM-02 59 41 0 0 0 0 0 100 0 12
2017 PM-03 42 33 17 8 0 0 0 75 8 12
2014 PM 26 57 7 7 3 0 0 84 10 31
2014 PM-03 25 49 8 8 8 0 0 75 17 12
2011 PM 46 43 9 0 3 0 0 89 3 35
2011 PM-03 64 27 0 0 9 0 0 91 9 11
2011 PM-05 80 20 0 0 0 0 0 100 0 10
2008 PM 48 42 3 6 0 0 0 90 6 31
2008 PM-03 42 42 8 8 0 0 0 83 8 12

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 37 13 7 0 0 0 80 7 30
2017 PM-02 67 17 8 8 0 0 0 83 8 12
2017 PM-03 33 50 17 0 0 0 0 83 0 12
2014 PM 39 55 3 3 0 0 0 93 3 31
2014 PM-03 25 58 8 8 0 0 0 83 8 12
2011 PM 46 43 9 0 3 0 0 89 3 35
2011 PM-03 36 55 0 0 9 0 0 91 9 11
2011 PM-05 80 20 0 0 0 0 0 100 0 10
2008 PM 71 23 3 3 0 0 0 94 3 31
2008 PM-03 58 33 8 0 0 0 0 92 0 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 69 24 7 0 0 0 0 93 0 29
2017 PM-02 82 9 9 0 0 0 0 91 0 11
2017 PM-03 75 25 0 0 0 0 0 100 0 12
2014 PM 49 38 10 0 3 0 0 87 3 31
2014 PM-03 34 49 17 0 0 0 0 83 0 12

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 33 0 3 0 0 0 97 3 30
2017 PM-02 67 33 0 0 0 0 0 100 0 12
2017 PM-03 75 25 0 0 0 0 0 100 0 12
2014 PM 26 41 26 3 3 0 0 68 6 31
2014 PM-03 17 58 25 0 0 0 0 75 0 12
2011 PM 46 40 0 6 9 0 0 86 14 35
2011 PM-03 55 27 0 0 18 0 0 82 18 11
2011 PM-05 50 30 0 10 10 0 0 80 20 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 30 7 7 7 3 13 76 16 30
2017 PM-02 25 42 0 8 8 8 8 80 20 12
2017 PM-03 42 17 8 0 8 0 25 78 11 12
2014 PM 23 16 16 26 3 3 13 46 34 31
2014 PM-03 34 8 8 24 0 8 17 56 32 12
2011 PM 29 20 9 11 17 0 14 57 33 35
2011 PM-03 27 27 0 0 18 0 27 75 25 11
2011 PM-05 40 30 0 10 20 0 0 70 30 10
2008 PM 17 23 7 10 30 0 13 46 46 30
2008 PM-03 8 25 8 8 25 0 25 44 44 12

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 63 3 3 0 0 0 93 3 30
2017 PM-02 34 66 0 0 0 0 0 100 0 12
2017 PM-03 33 58 0 8 0 0 0 92 8 12
2014 PM 26 61 9 3 0 0 0 87 3 31
2014 PM-03 17 66 8 8 0 0 0 83 8 12
2011 PM 34 46 11 6 3 0 0 80 9 35
2011 PM-03 36 36 9 9 9 0 0 73 18 11
2011 PM-05 50 40 10 0 0 0 0 90 0 10
2008 PM 45 42 6 6 0 0 0 87 6 31
2008 PM-03 42 33 17 8 0 0 0 75 8 12

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 43 10 7 0 0 0 83 7 30
2017 PM-02 42 58 0 0 0 0 0 100 0 12
2017 PM-03 42 33 17 8 0 0 0 75 8 12
2014 PM 20 35 26 16 3 0 0 55 20 31
2014 PM-03 8 33 42 17 0 0 0 41 17 12
2011 PM 23 46 9 9 14 0 0 69 23 35
2011 PM-03 27 36 0 9 27 0 0 64 36 11
2011 PM-05 30 50 0 10 10 0 0 80 20 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 40 7 10 0 0 0 83 10 30
2017 PM-02 59 41 0 0 0 0 0 100 0 12
2017 PM-03 42 42 8 8 0 0 0 83 8 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 40 3 7 0 0 0 90 7 30
2017 PM-02 83 17 0 0 0 0 0 100 0 12
2017 PM-03 33 50 0 17 0 0 0 83 17 12
2014 PM 39 38 13 7 3 0 0 77 10 31
2014 PM-03 34 24 25 8 8 0 0 58 17 12
2011 PM 46 43 9 0 3 0 0 89 3 35
2011 PM-03 45 36 9 0 9 0 0 82 9 11
2011 PM-05 50 40 10 0 0 0 0 90 0 10
2008 PM 58 29 6 3 3 0 0 87 6 31
2008 PM-03 58 25 8 8 0 0 0 83 8 12

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 33 7 10 0 0 0 83 10 30
2017 PM-02 67 25 8 0 0 0 0 92 0 12
2017 PM-03 42 50 0 8 0 0 0 92 8 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 43 3 0 0 0 0 97 0 30
2017 PM-02 50 50 0 0 0 0 0 100 0 12
2017 PM-03 58 33 8 0 0 0 0 92 0 12
2014 PM 56 38 6 0 0 0 0 94 0 31
2014 PM-03 51 41 8 0 0 0 0 92 0 12
2011 PM 66 26 9 0 0 0 0 91 0 35
2011 PM-03 73 9 18 0 0 0 0 82 0 11
2011 PM-05 80 20 0 0 0 0 0 100 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 40 10 7 0 0 0 83 7 30
2017 PM-02 59 25 17 0 0 0 0 83 0 12
2017 PM-03 25 67 0 8 0 0 0 92 8 12
2014 PM 23 48 9 10 10 0 0 71 20 31
2014 PM-03 8 59 16 17 0 0 0 67 17 12
2011 PM 31 40 23 3 3 0 0 71 6 35
2011 PM-03 36 36 27 0 0 0 0 73 0 11
2011 PM-05 40 30 10 10 10 0 0 70 20 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 27 17 7 0 0 0 77 7 30
2017 PM-02 75 25 0 0 0 0 0 100 0 12
2017 PM-03 25 42 17 17 0 0 0 67 17 12
2014 PM 26 45 16 6 7 0 0 71 13 31
2014 PM-03 17 51 16 8 8 0 0 67 17 12

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 33 10 0 3 0 0 87 3 30
2017 PM-02 83 17 0 0 0 0 0 100 0 12
2017 PM-03 33 58 8 0 0 0 0 92 0 12
2014 PM 33 45 19 3 0 0 0 77 3 31
2014 PM-03 8 51 41 0 0 0 0 59 0 12
2011 PM 34 57 6 3 0 0 0 91 3 35
2011 PM-03 36 55 0 9 0 0 0 91 9 11
2011 PM-05 40 40 20 0 0 0 0 80 0 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 50 3 3 0 0 0 93 3 30
2017 PM-02 59 41 0 0 0 0 0 100 0 12
2017 PM-03 33 58 0 8 0 0 0 92 8 12
2014 PM 23 64 10 3 0 0 0 87 3 31
2014 PM-03 17 66 8 8 0 0 0 83 8 12
2011 PM 40 46 11 0 3 0 0 86 3 35
2011 PM-03 36 45 9 0 9 0 0 82 9 11
2011 PM-05 60 30 10 0 0 0 0 90 0 10
2008 PM 55 32 6 6 0 0 0 87 6 31
2008 PM-03 42 42 8 8 0 0 0 83 8 12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 34 20 3 0 0 3 76 3 30
2017 PM-02 41 59 0 0 0 0 0 100 0 12
2017 PM-03 50 25 17 0 0 0 8 82 0 12
2014 PM 36 41 16 3 3 0 0 77 7 31
2014 PM-03 42 49 8 0 0 0 0 92 0 12
2011 PM 37 46 14 0 3 0 0 83 3 35
2011 PM-03 45 36 18 0 0 0 0 82 0 11
2011 PM-05 30 50 20 0 0 0 0 80 0 10
2008 PM 29 29 23 6 13 0 0 58 19 31
2008 PM-03 42 17 33 8 0 0 0 58 8 12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 20 43 27 10 0 0 37 20 30
2017 PM-02 0 0 33 50 17 0 0 67 0 12
2017 PM-03 0 17 58 17 8 0 0 25 17 12
2014 PM 10 28 45 10 7 0 0 16 38 31
2014 PM-03 0 8 83 8 0 0 0 8 8 12
2011 PM 9 20 31 20 11 6 3 34 31 35
2011 PM-03 9 36 27 9 9 0 9 20 50 11
2011 PM-05 10 20 20 20 10 20 0 38 38 10
2008 PM 23 29 16 19 10 0 3 30 53 31
2008 PM-03 8 25 33 25 8 0 0 33 33 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 7 34 38 17 0 3 57 7 29
2017 PM-02 0 0 27 36 28 0 9 70 0 11
2017 PM-03 0 8 33 42 17 0 0 58 8 12
2014 PM 7 10 35 29 20 0 0 48 16 31
2014 PM-03 0 8 58 25 8 0 0 34 8 12
2011 PM 6 11 23 26 29 3 3 58 18 35
2011 PM-03 9 27 18 9 27 0 9 40 40 11
2011 PM-05 0 0 30 30 30 10 0 67 0 10
2008 PM 6 19 16 35 19 0 3 57 27 31
2008 PM-03 0 25 25 25 25 0 0 50 25 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 10 27 30 17 0 10 52 18 30
2017 PM-02 17 0 33 17 17 0 17 40 20 12
2017 PM-03 0 17 25 33 17 0 8 55 18 12
2014 PM 13 25 26 26 10 0 0 36 38 31
2014 PM-03 8 24 42 25 0 0 0 25 33 12
2011 PM 15 15 32 18 18 0 3 36 30 34
2011 PM-03 27 18 18 27 0 0 9 30 50 11
2008 PM 10 23 26 29 13 0 0 42 32 31
2008 PM-03 8 25 8 50 8 0 0 58 33 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 3 7 20 30 34 3 3 68 11 30
2017 PM-02 0 0 8 33 42 8 8 90 0 12
2017 PM-03 0 8 25 33 33 0 0 67 8 12
2014 PM 3 13 45 29 10 0 0 39 16 31
2014 PM-03 0 8 66 17 8 0 0 25 8 12
2011 PM 3 3 31 29 31 0 3 62 6 35
2011 PM-03 9 9 27 36 9 0 9 50 20 11
2011 PM-05 0 0 40 20 40 0 0 60 0 10
2008 PM 10 10 35 29 13 0 3 43 20 31
2008 PM-03 0 8 42 33 17 0 0 50 8 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 23 23 20 17 7 3 41 33 30
2017 PM-02 0 8 25 17 34 8 8 60 10 12
2017 PM-03 8 25 25 25 8 8 0 36 36 12
2014 PM 16 45 26 3 3 3 3 7 65 31
2014 PM-03 17 33 34 8 0 8 0 9 54 12
2011 PM 6 17 46 11 14 0 6 27 24 35
2011 PM-03 0 9 45 27 9 0 9 40 10 11
2011 PM-05 0 30 50 0 20 0 0 20 30 10
2008 PM 23 19 29 16 3 6 3 21 46 31
2008 PM-03 17 25 33 17 0 8 0 18 45 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 3 7 20 33 20 7 10 64 12 30
2017 PM-02 0 17 8 33 17 8 17 66 23 12
2017 PM-03 0 0 33 33 25 0 8 64 0 12
2014 PM 0 9 26 32 23 3 7 61 10 31
2014 PM-03 0 0 42 33 25 0 0 58 0 12
2011 PM 0 6 31 40 17 3 3 61 6 35
2011 PM-03 0 0 27 45 18 0 9 70 0 11
2011 PM-05 0 10 50 10 20 10 0 33 11 10
2008 PM 6 6 39 23 16 0 10 43 14 31
2008 PM-03 0 0 50 25 17 0 8 45 0 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 10 34 23 20 0 7 46 18 30
2017 PM-02 17 0 34 17 17 0 17 40 20 12
2017 PM-03 0 8 42 17 33 0 0 50 8 12
2014 PM 3 23 35 26 13 0 0 39 26 31
2014 PM-03 0 25 42 24 8 0 0 33 25 12
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 13 14 7 3 0 0 76 10 30
2017 PM-02 58 17 17 8 0 0 0 74 8 12
2017 PM-03 67 17 8 8 0 0 0 83 8 12
2014 PM 65 20 3 6 7 0 0 84 13 31
2014 PM-03 59 25 7 0 8 0 0 84 8 12
2011 PM 62 18 12 3 6 0 0 79 9 34
2011 PM-03 70 0 20 0 10 0 0 70 10 10
2011 PM-05 80 10 10 0 0 0 0 90 0 10
2008 PM 77 16 3 0 3 0 0 94 3 31
2008 PM-03 75 17 8 0 0 0 0 92 0 12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 40 3 7 0 10 3 88 8 30
2017 PM-02 50 42 0 0 0 8 0 100 0 12
2017 PM-03 33 33 8 8 0 8 8 80 10 12
2014 PM 16 36 25 13 3 0 7 56 18 31
2014 PM-03 17 34 24 17 8 0 0 51 25 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 23 7 0 3 0 0 90 3 30
2017 PM-02 75 25 0 0 0 0 0 100 0 12
2017 PM-03 50 25 17 0 8 0 0 75 8 12
2014 PM 48 26 13 10 3 0 0 74 13 31
2014 PM-03 49 25 17 8 0 0 0 75 8 12

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 43 3 0 0 0 0 97 0 30
2017 PM-02 59 33 8 0 0 0 0 92 0 12
2017 PM-03 50 50 0 0 0 0 0 100 0 12
2014 PM 20 58 9 10 0 0 3 80 10 31
2014 PM-03 8 59 16 8 0 0 8 74 9 12
2011 PM 43 40 6 9 3 0 0 83 11 35
2011 PM-03 45 45 9 0 0 0 0 91 0 11
2011 PM-05 50 20 10 10 10 0 0 70 20 10
2008 PM 52 39 3 6 0 0 0 90 6 31
2008 PM-03 50 50 0 0 0 0 0 100 0 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 30 3 3 3 7 3 89 7 30
2017 PM-02 50 41 8 0 0 0 0 92 0 12
2017 PM-03 50 17 0 8 8 8 8 80 20 12
2014 PM 20 26 22 16 7 10 0 50 25 31
2014 PM-03 8 25 16 25 8 17 0 41 41 12
2011 PM 49 26 6 9 0 9 3 84 10 35
2011 PM-03 45 27 9 9 0 9 0 80 10 11
2011 PM-05 50 20 0 10 0 10 10 88 13 10
2008 PM 61 13 10 13 3 0 0 74 16 31
2008 PM-03 50 17 8 17 8 0 0 67 25 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 10 10 20 0 33 10 47 35 30
2017 PM-02 17 8 8 8 0 50 8 61 20 12
2017 PM-03 8 17 8 25 0 25 17 43 43 12
2014 PM 10 16 23 28 7 13 3 31 42 31
2014 PM-03 0 8 25 33 17 17 0 10 59 12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 73 20 3 3 0 0 0 93 3 30
2017 PM-02 83 8 0 8 0 0 0 92 8 12
2017 PM-03 67 25 8 0 0 0 0 92 0 12
2014 PM 43 51 7 0 0 0 0 93 0 31
2014 PM-03 51 33 17 0 0 0 0 83 0 12
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 23 7 3 0 0 0 90 3 30
2017 PM-02 67 33 0 0 0 0 0 100 0 12
2017 PM-03 75 8 8 8 0 0 0 83 8 12
2014 PM 26 45 13 10 7 0 0 71 16 31
2014 PM-03 17 49 17 8 8 0 0 66 17 12
2011 PM 31 43 11 6 9 0 0 74 14 35
2011 PM-03 27 55 0 9 9 0 0 82 18 11
2011 PM-05 20 40 20 10 10 0 0 60 20 10
2008 PM 42 39 0 13 3 3 0 83 17 31
2008 PM-03 25 50 0 25 0 0 0 75 25 12

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 13 13 3 0 0 3 83 3 30
2017 PM-02 83 8 0 0 0 0 8 100 0 12
2017 PM-03 58 25 17 0 0 0 0 83 0 12
2014 PM 29 39 19 3 7 3 0 70 10 31
2014 PM-03 25 42 24 0 8 0 0 67 8 12
2011 PM 43 37 6 6 9 0 0 80 14 35
2011 PM-03 55 27 9 0 9 0 0 82 9 11
2011 PM-05 30 30 10 10 20 0 0 60 30 10
2008 PM 58 26 0 10 3 3 0 87 13 31
2008 PM-03 50 33 0 17 0 0 0 83 17 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 17 17 0 0 3 0 83 0 30
2017 PM-02 92 8 0 0 0 0 0 100 0 12
2017 PM-03 50 33 17 0 0 0 0 83 0 12
2014 PM 29 39 9 13 10 0 0 68 23 31
2014 PM-03 25 42 16 8 8 0 0 67 17 12
2011 PM 43 31 6 14 6 0 0 74 20 35
2011 PM-03 55 27 0 9 9 0 0 82 18 11
2011 PM-05 30 30 20 20 0 0 0 60 20 10
2008 PM 58 26 3 10 3 0 0 84 13 31
2008 PM-03 42 25 8 25 0 0 0 67 25 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 90 7 0 0 0 0 3 100 0 30
2017 PM-02 92 8 0 0 0 0 0 100 0 12
2017 PM-03 92 0 0 0 0 0 8 100 0 12
2014 PM 71 19 0 0 7 0 3 93 7 31
2014 PM-03 66 8 0 0 17 0 8 82 18 12
2011 PM 77 11 3 3 3 0 3 91 6 35
2011 PM-03 64 18 0 0 9 0 9 90 10 11
2011 PM-05 100 0 0 0 0 0 0 100 0 10
2008 PM 87 6 0 3 0 0 3 97 3 31
2008 PM-03 83 8 0 0 0 0 8 100 0 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 73 17 7 0 0 0 3 93 0 30
2017 PM-02 75 17 8 0 0 0 0 92 0 12
2017 PM-03 75 17 0 0 0 0 8 100 0 12
2014 PM 39 19 13 6 3 13 7 72 12 31
2014 PM-03 33 8 17 8 0 25 8 62 13 12
2011 PM 31 34 9 9 11 3 3 70 21 35
2011 PM-03 27 36 0 9 9 9 9 78 22 11
2011 PM-05 50 20 0 10 20 0 0 70 30 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 73 20 3 0 3 0 0 93 3 30
2017 PM-02 83 17 0 0 0 0 0 100 0 12
2017 PM-03 67 25 0 0 8 0 0 92 8 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 77 17 3 3 0 0 0 93 3 30
2017 PM-02 92 8 0 0 0 0 0 100 0 12
2017 PM-03 67 25 8 0 0 0 0 92 0 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 70 23 0 7 0 0 0 93 7 30
2017 PM-02 92 8 0 0 0 0 0 100 0 12
2017 PM-03 58 42 0 0 0 0 0 100 0 12
2014 PM 29 41 16 7 7 0 0 71 13 31
2014 PM-03 17 51 24 0 8 0 0 67 8 12
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 35 10 3 0 0 0 86 3 29
2017 PM-02 54 37 9 0 0 0 0 91 0 11
2017 PM-03 50 25 17 8 0 0 0 75 8 12
2014 PM 19 29 29 10 7 7 0 52 18 31
2014 PM-03 17 25 41 8 8 0 0 42 17 12
2011 PM 26 34 11 11 11 6 0 64 24 35
2011 PM-03 18 9 9 27 27 9 0 30 60 11
2011 PM-05 40 20 20 10 0 10 0 67 11 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 47 17 0 0 0 0 83 0 30
2017 PM-02 41 42 17 0 0 0 0 83 0 12
2017 PM-03 42 33 25 0 0 0 0 75 0 12
2014 PM 16 29 38 10 7 0 0 45 16 31
2014 PM-03 8 34 41 8 8 0 0 42 17 12
2011 PM 34 23 20 17 6 0 0 57 23 35
2011 PM-03 36 0 18 27 18 0 0 36 45 11
2011 PM-05 40 20 20 20 0 0 0 60 20 10
2008 PM 29 29 19 6 16 0 0 58 23 31
2008 PM-03 33 25 25 17 0 0 0 58 17 12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 43 17 7 0 0 0 77 7 30
2017 PM-02 41 42 17 0 0 0 0 83 0 12
2017 PM-03 33 33 17 17 0 0 0 67 17 12
2014 PM 10 42 35 7 3 3 0 53 10 31
2014 PM-03 0 42 49 8 0 0 0 42 8 12
2011 PM 26 37 11 20 0 6 0 67 21 35
2011 PM-03 27 18 27 18 0 9 0 50 20 11
2011 PM-05 20 30 10 40 0 0 0 50 40 10
2008 PM 26 35 16 6 16 0 0 61 23 31
2008 PM-03 17 50 17 8 8 0 0 67 17 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 23 24 3 0 7 0 71 4 30
2017 PM-02 41 25 26 0 0 8 0 72 0 12
2017 PM-03 50 17 17 8 0 8 0 73 9 12
2014 PM 20 28 26 10 7 10 0 53 18 31
2014 PM-03 17 8 33 17 8 17 0 30 30 12
2011 PM 26 37 6 17 6 9 0 69 25 35
2011 PM-03 36 0 9 27 9 18 0 44 44 11
2011 PM-05 20 50 0 20 10 0 0 70 30 10
2008 PM 23 35 13 6 13 10 0 64 21 31
2008 PM-03 25 33 17 8 8 8 0 64 18 12

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 47 13 3 0 0 0 83 3 30
2017 PM-02 50 41 8 0 0 0 0 92 0 12
2017 PM-03 33 42 17 8 0 0 0 75 8 12
2014 PM 10 39 35 13 3 0 0 48 16 31
2014 PM-03 0 25 58 8 8 0 0 25 17 12
2011 PM 20 43 14 17 0 6 0 67 18 35
2011 PM-03 27 45 9 9 0 9 0 80 10 11
2011 PM-05 10 40 30 20 0 0 0 50 20 10
2008 PM 26 26 13 19 16 0 0 52 35 31
2008 PM-03 17 42 17 17 8 0 0 58 25 12
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 47 7 0 0 0 0 93 0 30
2017 PM-02 50 50 0 0 0 0 0 100 0 12
2017 PM-03 42 42 17 0 0 0 0 83 0 12
2014 PM 39 45 16 0 0 0 0 84 0 31
2014 PM-03 25 42 33 0 0 0 0 67 0 12
2011 PM 57 34 6 3 0 0 0 91 3 35
2011 PM-03 55 36 9 0 0 0 0 91 0 11
2011 PM-05 50 40 10 0 0 0 0 90 0 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 33 0 3 0 3 0 97 3 30
2017 PM-02 50 41 0 0 0 8 0 100 0 12
2017 PM-03 67 25 0 8 0 0 0 92 8 12
2014 PM 56 41 3 0 0 0 0 97 0 31
2014 PM-03 51 41 8 0 0 0 0 92 0 12
2011 PM 63 31 3 3 0 0 0 94 3 35
2011 PM-03 64 27 9 0 0 0 0 91 0 11
2011 PM-05 50 40 0 10 0 0 0 90 10 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 57 23 7 7 7 0 0 80 13 30
2017 PM-02 67 17 8 0 8 0 0 83 8 12
2017 PM-03 50 17 8 17 8 0 0 67 25 12
2014 PM 32 32 23 3 7 3 0 67 10 31
2014 PM-03 25 17 33 8 8 8 0 46 18 12
2011 PM 46 29 11 3 6 3 3 79 9 35
2011 PM-03 45 9 9 9 18 0 9 60 30 11
2011 PM-05 30 40 20 0 0 10 0 78 0 10
2008 PM 35 39 13 6 0 6 0 79 7 31
2008 PM-03 17 58 8 8 0 8 0 82 9 12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 43 7 7 0 7 0 86 7 30
2017 PM-02 42 33 8 0 0 17 0 90 0 12
2017 PM-03 33 50 8 8 0 0 0 83 8 12
2014 PM 13 35 32 7 3 3 7 53 11 31
2014 PM-03 25 17 41 0 8 8 0 46 9 12
2011 PM 14 51 14 9 6 6 0 70 15 35
2011 PM-03 0 45 27 9 9 9 0 50 20 11
2011 PM-05 10 40 10 20 10 10 0 56 33 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 17 27 17 3 20 3 39 26 30
2017 PM-02 8 26 25 0 0 33 8 58 0 12
2017 PM-03 17 17 25 25 8 8 0 36 36 12
2014 PM 7 10 29 19 23 13 0 19 48 31
2014 PM-03 8 0 25 8 41 17 0 10 59 12
2011 PM 26 9 14 23 17 11 0 39 45 35
2011 PM-03 27 9 0 18 36 9 0 40 60 11
2011 PM-05 20 0 10 40 10 20 0 25 63 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 76 17 3 3 0 0 0 93 3 30
2017 PM-02 83 17 0 0 0 0 0 100 0 12
2017 PM-03 75 17 8 0 0 0 0 92 0 12
2014 PM 47 26 10 7 6 0 3 76 14 30
2014 PM-03 46 18 9 9 17 0 0 64 26 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 77 13 3 3 3 0 0 90 7 30
2017 PM-02 83 8 8 0 0 0 0 92 0 12
2017 PM-03 75 25 0 0 0 0 0 100 0 12
2014 PM 58 32 9 0 0 0 0 91 0 31
2014 PM-03 51 34 16 0 0 0 0 84 0 12
2011 PM 80 17 0 3 0 0 0 97 3 35
2011 PM-03 91 9 0 0 0 0 0 100 0 11
2011 PM-05 70 20 0 10 0 0 0 90 10 10
2008 PM 67 27 7 0 0 0 0 93 0 30
2008 PM-03 58 33 8 0 0 0 0 92 0 12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 43 7 7 0 0 0 87 7 30
2017 PM-02 59 41 0 0 0 0 0 100 0 12
2017 PM-03 42 42 17 0 0 0 0 83 0 12
2014 PM 20 42 29 3 7 0 0 62 10 31
2014 PM-03 8 51 24 0 17 0 0 59 17 12
2011 PM 31 31 11 14 9 3 0 65 24 35
2011 PM-03 45 9 9 18 18 0 0 55 36 11
2011 PM-05 10 40 10 20 10 10 0 56 33 10
2008 PM 29 23 16 16 13 3 0 53 30 31
2008 PM-03 25 8 33 25 8 0 0 33 33 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 33 27 10 0 3 0 62 11 30
2017 PM-02 25 50 8 9 0 8 0 81 10 12
2017 PM-03 33 33 33 0 0 0 0 67 0 12
2014 PM 3 16 26 38 16 0 0 19 55 31
2014 PM-03 0 0 25 41 34 0 0 0 75 12
2011 PM 3 26 20 29 17 6 0 30 48 35
2011 PM-03 0 9 36 9 45 0 0 9 55 11
2011 PM-05 0 20 20 40 10 10 0 22 56 10
2008 PM 10 16 10 26 35 0 3 27 63 31
2008 PM-03 0 0 17 42 42 0 0 0 83 12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 30 17 3 0 0 0 80 3 30
2017 PM-02 67 25 8 0 0 0 0 92 0 12
2017 PM-03 33 33 25 8 0 0 0 67 8 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 40 7 0 0 0 0 93 0 30
2017 PM-02 59 41 0 0 0 0 0 100 0 12
2017 PM-03 50 42 8 0 0 0 0 92 0 12
2014 PM 32 48 19 0 0 0 0 81 0 31
2014 PM-03 51 17 33 0 0 0 0 67 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 62 28 10 0 0 0 0 90 0 29
2017 PM-02 67 25 8 0 0 0 0 92 0 12
2017 PM-03 64 27 9 0 0 0 0 91 0 11
2014 PM 32 45 19 3 0 0 0 77 3 31
2014 PM-03 34 25 41 0 0 0 0 59 0 12
2011 PM 40 37 9 11 3 0 0 77 14 35
2011 PM-03 45 18 9 18 9 0 0 64 27 11
2011 PM-05 50 20 10 20 0 0 0 70 20 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 37 3 0 0 0 0 97 0 30
2017 PM-02 75 25 0 0 0 0 0 100 0 12
2017 PM-03 42 58 0 0 0 0 0 100 0 12
2014 PM 23 54 16 3 3 0 0 77 7 31
2014 PM-03 25 33 34 8 0 0 0 58 8 12
2011 PM 46 23 14 17 0 0 0 69 17 35
2011 PM-03 45 9 9 36 0 0 0 55 36 11
2011 PM-05 50 0 30 20 0 0 0 50 20 10
2008 PM 45 39 3 10 3 0 0 84 13 31
2008 PM-03 33 58 8 0 0 0 0 92 0 12

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 40 7 0 0 0 0 93 0 30
2017 PM-02 75 25 0 0 0 0 0 100 0 12
2017 PM-03 33 67 0 0 0 0 0 100 0 12
2014 PM 26 38 29 0 7 0 0 64 7 31
2014 PM-03 17 41 34 0 8 0 0 58 8 12
2011 PM 38 24 29 6 3 0 0 62 9 34
2011 PM-03 27 18 36 9 9 0 0 45 18 11
2011 PM-05 50 20 30 0 0 0 0 70 0 10

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 57 37 7 0 0 0 0 93 0 30
2017 PM-02 75 25 0 0 0 0 0 100 0 12
2017 PM-03 42 58 0 0 0 0 0 100 0 12
2014 PM 26 52 16 0 7 0 0 77 7 31
2014 PM-03 17 49 25 0 8 0 0 66 8 12
2011 PM 38 35 15 9 3 0 0 74 12 34
2011 PM-03 27 27 27 9 9 0 0 55 18 11
2011 PM-05 50 30 20 0 0 0 0 80 0 10
2008 PM 29 45 3 23 0 0 0 74 23 31
2008 PM-03 25 58 0 17 0 0 0 83 17 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 30 13 10 3 0 0 73 13 30
2017 PM-02 59 33 8 0 0 0 0 92 0 12
2017 PM-03 25 33 17 25 0 0 0 58 25 12
2014 PM 26 41 7 13 10 0 3 70 23 31
2014 PM-03 17 41 8 17 17 0 0 58 34 12
2011 PM 35 21 18 15 12 0 0 56 26 34
2011 PM-03 18 27 18 9 27 0 0 45 36 11
2011 PM-05 60 0 30 10 0 0 0 60 10 10
2008 PM 37 23 13 27 0 0 0 60 27 30
2008 PM-03 17 25 17 42 0 0 0 42 42 12
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 27 43 30 30
2017 PM-02 25 58 17 12
2017 PM-03 25 33 42 12
2014 PM 20 55 26 31
2014 PM-03 25 49 25 12
2011 PM 29 46 26 35
2011 PM-03 27 45 27 11
2011 PM-05 10 70 20 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 0 100 30
2017 PM-02 0 100 12
2017 PM-03 0 100 12
2014 PM 19 81 31

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 10 17 3 3 33 17 53 13 30
2017 PM-02 8 8 26 0 0 33 25 39 0 12
2017 PM-03 17 8 8 8 8 33 17 50 33 12
2014 PM 9 20 16 7 16 29 3 43 33 31
2014 PM-03 8 8 17 17 24 25 0 23 55 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 28 17 3 0 7 0 78 4 29
2017 PM-02 41 25 26 0 0 8 0 72 0 12
2017 PM-03 55 27 0 9 0 9 0 90 10 11
2014 PM 19 29 25 7 16 3 0 50 24 31
2014 PM-03 25 8 24 17 25 0 0 34 42 12
2011 PM 34 34 6 9 9 6 3 75 19 35
2011 PM-03 27 27 0 9 18 9 9 67 33 11
2011 PM-05 50 30 20 0 0 0 0 80 0 10
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 47 14 7 3 3 3 75 11 30
2017 PM-02 17 33 26 8 8 8 0 54 18 12
2017 PM-03 17 75 0 0 0 0 8 100 0 12
2014 PM 26 65 6 3 0 0 0 91 3 31
2014 PM-03 17 67 16 0 0 0 0 84 0 12
2011 PM 37 57 6 0 0 0 0 94 0 35
2011 PM-03 18 82 0 0 0 0 0 100 0 11
2011 PM-05 50 40 10 0 0 0 0 90 0 10
2008 PM 39 52 6 3 0 0 0 90 3 31
2008 PM-03 25 67 0 8 0 0 0 92 8 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 20 27 3 0 30 7 52 5 30
2017 PM-02 8 41 34 0 0 17 0 60 0 12
2017 PM-03 25 8 17 0 0 33 17 67 0 12
2014 PM 7 23 28 0 3 29 10 48 5 31
2014 PM-03 8 8 41 0 0 34 8 29 0 12
2011 PM 9 26 17 9 3 26 11 55 18 35
2011 PM-03 0 18 9 9 9 27 27 40 40 11
2011 PM-05 20 10 20 10 0 40 0 50 17 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 30 7 0 0 10 3 92 0 30
2017 PM-02 33 42 8 0 0 17 0 90 0 12
2017 PM-03 67 17 0 0 0 8 8 100 0 12
2014 PM 33 54 13 0 0 0 0 87 0 31
2014 PM-03 17 66 17 0 0 0 0 83 0 12
2011 PM 46 34 9 3 3 6 0 85 6 35
2011 PM-03 45 27 0 9 9 9 0 80 20 11
2011 PM-05 60 20 20 0 0 0 0 80 0 10
2008 PM 55 26 3 6 0 6 3 89 7 31
2008 PM-03 33 42 0 8 0 17 0 90 10 12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 27 10 7 0 10 3 81 8 30
2017 PM-02 41 34 0 8 0 17 0 90 10 12
2017 PM-03 42 25 8 8 0 8 8 80 10 12
2014 PM 26 48 26 0 0 0 0 74 0 31
2014 PM-03 17 41 42 0 0 0 0 58 0 12
2011 PM 43 34 6 3 3 11 0 87 6 35
2011 PM-03 36 18 9 9 9 18 0 67 22 11
2011 PM-05 60 20 10 0 0 10 0 89 0 10
2008 PM 45 10 23 13 6 3 0 57 20 31
2008 PM-03 58 8 17 8 0 8 0 73 9 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 0 100 30
2017 PM-02 0 100 12
2017 PM-03 0 100 12
2014 PM 0 100 31
2014 PM-03 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 14 14 0 0 45 14 67 0 29
2017 PM-02 9 19 27 0 0 45 0 51 0 11
2017 PM-03 17 8 0 0 0 42 33 100 0 12
2014 PM 13 23 32 3 3 20 7 48 8 31
2014 PM-03 17 17 34 8 7 17 0 41 19 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 37 10 0 0 10 0 89 0 30
2017 PM-02 41 34 17 0 0 8 0 82 0 12
2017 PM-03 50 33 0 0 0 17 0 100 0 12
2014 PM 26 36 32 3 0 3 0 64 3 31
2014 PM-03 25 25 41 8 0 0 0 51 8 12
2011 PM 46 37 11 3 0 3 0 85 3 35
2011 PM-03 45 18 18 9 0 9 0 70 10 11
2011 PM-05 60 30 10 0 0 0 0 90 0 10
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 34 17 13 0 0 3 69 14 30
2017 PM-02 17 67 0 17 0 0 0 83 17 12
2017 PM-03 42 17 17 17 0 0 8 64 18 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 30 30 3 10 3 3 54 14 30
2017 PM-02 33 26 33 0 8 0 0 59 8 12
2017 PM-03 8 42 25 0 8 8 8 60 10 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 27 23 3 7 0 7 64 11 30
2017 PM-02 50 34 8 0 8 0 0 83 8 12
2017 PM-03 25 25 25 8 0 0 17 60 10 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 30 17 27 3 0 3 52 31 30
2017 PM-02 25 33 17 17 8 0 0 58 26 12
2017 PM-03 8 33 17 33 0 0 8 45 36 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 17 7 3 0 0 13 88 4 30
2017 PM-02 66 17 8 0 0 0 8 91 0 12
2017 PM-03 50 25 0 0 0 0 25 100 0 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 52 10 3 3 0 0 83 7 29
2017 PM-02 34 50 8 8 0 0 0 83 8 12
2017 PM-03 18 73 9 0 0 0 0 91 0 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 42 14 3 0 0 0 83 3 29
2017 PM-02 41 50 8 0 0 0 0 92 0 12
2017 PM-03 27 55 9 9 0 0 0 82 9 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 45 14 14 3 0 3 68 18 29
2017 PM-02 25 41 17 17 0 0 0 66 17 12
2017 PM-03 9 55 18 9 0 0 9 70 10 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 48 7 7 7 0 3 79 14 29
2017 PM-02 33 34 8 8 8 0 8 73 18 12
2017 PM-03 27 64 0 9 0 0 0 91 9 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 31 21 10 3 0 3 64 14 29
2017 PM-02 33 34 25 8 0 0 0 67 8 12
2017 PM-03 27 27 18 18 0 0 9 60 20 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 70 20 0 7 0 0 3 93 7 30
2017 PM-02 67 17 0 8 0 0 8 91 9 12
2017 PM-03 75 25 0 0 0 0 0 100 0 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 80 14 0 0 3 0 3 97 3 30
2017 PM-02 66 26 0 0 8 0 0 92 8 12
2017 PM-03 92 0 0 0 0 0 8 100 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 80 10 3 3 3 0 0 90 7 30
2017 PM-02 75 8 0 8 8 0 0 83 17 12
2017 PM-03 83 8 8 0 0 0 0 92 0 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 83 10 3 3 0 0 0 93 3 30
2017 PM-02 75 17 0 8 0 0 0 92 8 12
2017 PM-03 92 8 0 0 0 0 0 100 0 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 3 7 0 0 0 23 91 0 30
2017 PM-02 75 8 8 0 0 0 8 91 0 12
2017 PM-03 67 0 0 0 0 0 33 100 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 73 23 0 3 0 0 0 97 3 30
2017 PM-02 75 17 0 8 0 0 0 92 8 12
2017 PM-03 67 33 0 0 0 0 0 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 20 20 3 13 0 3 62 17 30
2017 PM-02 8 25 42 0 25 0 0 33 25 12
2017 PM-03 58 8 8 8 8 0 8 73 18 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 37 10 3 0 0 0 87 3 30
2017 PM-02 50 33 17 0 0 0 0 83 0 12
2017 PM-03 50 33 8 8 0 0 0 83 8 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 40 43 3 3 0 0 50 7 30
2017 PM-02 17 50 33 0 0 0 0 67 0 12
2017 PM-03 8 33 50 8 0 0 0 42 8 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 7 27 47 10 0 0 57 17 30
2017 PM-02 8 8 33 42 8 0 0 50 17 12
2017 PM-03 8 8 17 50 17 0 0 67 17 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 37 7 3 0 0 0 90 3 30
2017 PM-02 41 50 0 8 0 0 0 92 8 12
2017 PM-03 67 33 0 0 0 0 0 100 0 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 40 14 7 0 0 0 80 7 30
2017 PM-02 41 41 17 0 0 0 0 83 0 12
2017 PM-03 42 50 8 0 0 0 0 92 0 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 37 7 3 0 7 3 48 52 30
2017 PM-02 33 59 0 0 0 8 0 36 64 12
2017 PM-03 58 8 8 8 0 8 8 70 30 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 23 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 39 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 8 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 46 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 0 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 23 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 36 50 14 0 0 0 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 14 21 8 7 0 14 58 17 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 0 14 7 7 7 50 33 33 14
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