2017 Public Service Employee Survey Results for Canadian Transportation Agency by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 53 2 2 2 0 0 93 5 86
2017 First official language - French 45 41 1 11 2 0 0 87 12 59
2014 First official language - English 49 33 7 9 2 0 0 82 11 102
2014 First official language - French 38 55 2 5 1 0 0 92 6 93
2011 First official language - English 51 36 3 6 2 1 0 88 9 119
2011 First official language - French 52 37 7 3 1 0 0 89 4 84
2008 First official language - English 53 37 4 5 1 0 0 89 6 93
2008 First official language - French 51 37 6 6 1 0 0 87 7 71

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 85 9 4 0 1 0 0 95 1 85
2017 First official language - French 54 36 4 5 2 0 0 90 6 59
2014 First official language - English 89 8 3 1 0 0 0 96 1 102
2014 First official language - French 58 28 5 8 1 0 0 86 9 93
2011 First official language - English 86 10 2 2 0 0 0 96 2 119
2011 First official language - French 60 27 4 7 1 1 0 88 8 84
2008 First official language - English 85 12 0 2 0 1 0 98 2 92
2008 First official language - French 56 30 10 4 0 0 0 86 4 71

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 82 12 2 1 2 0 0 95 4 86
2017 First official language - French 29 18 19 21 13 0 0 47 34 59
2014 First official language - English 74 18 3 1 2 0 2 94 3 102
2014 First official language - French 30 28 18 14 10 0 0 58 24 93
2011 First official language - English 75 16 4 3 2 0 1 91 5 119
2011 First official language - French 34 32 10 17 6 0 1 66 24 84
2008 First official language - English 70 20 3 3 3 0 0 90 6 93
2008 First official language - French 38 24 7 24 7 0 0 62 31 71

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 30 6 1 2 0 0 90 4 86
2017 First official language - French 54 45 0 0 1 0 0 99 1 59
2014 First official language - English 71 23 3 1 2 0 0 94 3 102
2014 First official language - French 54 38 6 2 0 0 0 92 2 93
2011 First official language - English 69 23 3 3 2 0 0 92 5 119
2011 First official language - French 56 34 7 3 0 0 0 90 3 83

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 35 7 14 1 0 1 78 15 86
2017 First official language - French 37 40 11 8 2 0 2 79 10 59
2014 First official language - English 44 28 9 13 5 0 1 73 18 101
2014 First official language - French 35 37 12 12 4 0 0 72 16 93
2011 First official language - English 42 31 11 13 3 0 1 74 16 119
2011 First official language - French 51 25 17 6 0 1 0 77 6 84
2008 First official language - English 42 32 11 10 5 0 0 74 15 93
2008 First official language - French 48 32 17 1 1 0 0 80 3 71

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 37 6 8 4 0 0 83 11 86
2017 First official language - French 40 47 3 10 0 0 0 87 10 59
2014 First official language - English 47 32 11 6 4 0 0 80 10 102
2014 First official language - French 36 42 9 11 1 1 0 79 12 93
2011 First official language - English 45 36 13 4 2 0 0 81 6 119
2011 First official language - French 48 31 11 6 3 0 0 80 9 84
2008 First official language - English 42 41 11 3 2 0 0 84 5 92
2008 First official language - French 44 39 10 4 3 0 0 83 7 71

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 30 5 4 5 0 0 86 9 86
2017 First official language - French 52 30 11 7 0 1 0 82 7 59
2014 First official language - English 59 31 6 1 3 0 0 90 4 102
2014 First official language - French 47 34 14 3 1 1 0 81 4 92
2011 First official language - English 52 37 8 1 2 0 0 89 3 119
2011 First official language - French 43 42 8 4 2 0 0 86 7 84
2008 First official language - English 60 31 3 3 1 1 0 92 4 93
2008 First official language - French 46 37 14 3 0 0 0 83 3 71

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 22 7 0 3 0 0 90 3 85
2017 First official language - French 57 37 6 0 0 0 0 94 0 58
2014 First official language - English 62 26 5 5 1 0 1 89 6 102
2014 First official language - French 47 33 9 4 2 2 2 84 7 93

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 32 6 4 3 0 0 86 8 86
2017 First official language - French 67 27 4 2 1 0 0 93 3 59
2014 First official language - English 54 29 7 7 3 0 0 83 10 102
2014 First official language - French 41 31 17 3 8 0 0 72 11 93
2011 First official language - English 52 33 3 7 4 0 0 85 11 119
2011 First official language - French 54 29 7 3 5 1 1 85 8 84

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 15 11 11 11 5 15 59 28 86
2017 First official language - French 40 24 12 0 9 2 12 75 11 59
2014 First official language - English 35 17 12 11 9 3 13 62 23 102
2014 First official language - French 27 24 12 10 13 2 11 60 26 93
2011 First official language - English 26 23 11 11 13 0 16 58 29 119
2011 First official language - French 28 16 13 6 13 1 22 58 25 84
2008 First official language - English 30 23 7 8 18 1 14 62 30 91
2008 First official language - French 35 14 11 7 11 0 21 63 23 71

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 37 15 14 5 0 0 67 18 85
2017 First official language - French 40 43 10 5 2 0 0 83 7 59
2014 First official language - English 38 38 11 10 3 0 0 76 12 102
2014 First official language - French 33 45 10 9 3 1 0 78 12 92
2011 First official language - English 39 39 11 7 5 0 0 78 11 119
2011 First official language - French 32 48 10 5 5 0 0 80 10 84
2008 First official language - English 47 31 12 5 4 0 0 78 10 93
2008 First official language - French 37 39 13 6 6 0 0 76 11 71

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 33 11 12 9 0 0 68 21 85
2017 First official language - French 47 34 16 3 0 0 0 81 3 59
2014 First official language - English 38 26 13 16 7 0 0 64 22 101
2014 First official language - French 21 35 23 10 12 0 0 56 21 93
2011 First official language - English 29 35 11 14 10 1 1 65 24 119
2011 First official language - French 30 36 16 7 9 1 1 68 16 84

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 41 9 13 9 0 0 69 23 85
2017 First official language - French 37 42 13 8 0 0 0 79 8 59

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 37 10 5 6 0 0 80 10 84
2017 First official language - French 44 47 5 3 0 0 0 92 3 59
2014 First official language - English 62 22 9 4 3 0 0 85 7 102
2014 First official language - French 36 46 12 3 1 1 0 84 5 93
2011 First official language - English 55 32 7 3 2 1 0 88 6 119
2011 First official language - French 41 43 12 1 1 1 0 85 2 83
2008 First official language - English 52 34 5 8 1 0 0 86 9 93
2008 First official language - French 41 41 10 7 0 1 0 83 7 71

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 36 3 12 14 0 0 71 26 85
2017 First official language - French 40 36 14 9 1 0 0 75 10 59

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 39 5 3 4 0 0 88 7 86
2017 First official language - French 48 45 2 3 2 0 0 93 5 59
2014 First official language - English 69 21 6 2 2 0 0 90 4 102
2014 First official language - French 57 35 4 1 1 1 0 94 2 93
2011 First official language - English 55 34 7 3 1 0 0 89 4 119
2011 First official language - French 63 30 4 0 2 0 0 93 2 84

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 32 6 14 4 0 0 76 18 86
2017 First official language - French 33 45 13 7 0 0 2 80 7 58
2014 First official language - English 38 37 12 7 6 0 0 75 13 101
2014 First official language - French 21 41 16 12 10 0 0 62 22 93
2011 First official language - English 40 33 15 5 8 0 0 72 12 119
2011 First official language - French 39 37 10 7 6 0 2 77 13 84

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 32 9 5 6 0 0 80 11 86
2017 First official language - French 35 47 11 3 2 0 2 84 5 59
2014 First official language - English 41 36 9 7 8 0 0 77 14 102
2014 First official language - French 28 36 20 10 5 1 0 64 15 93

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 29 10 12 5 0 0 73 17 86
2017 First official language - French 44 35 15 3 3 0 0 79 6 58
2014 First official language - English 52 28 12 5 3 0 0 81 8 102
2014 First official language - French 33 34 16 9 7 1 0 68 16 93
2011 First official language - English 43 34 11 7 4 0 1 77 11 119
2011 First official language - French 38 46 11 5 0 0 0 84 5 84

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 31 15 9 5 0 0 72 13 86
2017 First official language - French 47 38 6 8 0 0 0 86 8 59
2014 First official language - English 52 26 12 6 5 0 0 78 11 102
2014 First official language - French 29 45 11 11 3 1 0 75 14 93
2011 First official language - English 45 39 8 5 3 0 0 84 8 119
2011 First official language - French 42 47 3 4 3 0 0 89 8 84
2008 First official language - English 54 28 10 6 2 0 0 82 9 93
2008 First official language - French 42 34 17 4 3 0 0 76 7 71

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 39 14 4 7 0 0 75 11 86
2017 First official language - French 44 31 10 6 6 0 2 77 13 59
2014 First official language - English 31 38 15 10 5 1 1 71 14 102
2014 First official language - French 38 34 12 11 6 0 0 71 17 92
2011 First official language - English 39 39 12 3 6 0 1 79 9 119
2011 First official language - French 49 32 8 8 2 0 0 81 10 83
2008 First official language - English 25 38 16 13 9 0 0 62 22 93
2008 First official language - French 32 35 14 10 8 0 0 68 18 71

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 16 37 15 11 0 0 26 37 86
2017 First official language - French 5 34 26 24 10 2 0 35 39 59
2014 First official language - English 11 24 34 17 11 1 1 29 36 102
2014 First official language - French 12 29 39 12 6 1 1 18 42 92
2011 First official language - English 5 21 31 25 17 1 1 42 26 119
2011 First official language - French 8 21 35 22 7 2 5 31 32 84
2008 First official language - English 15 27 28 20 6 0 3 28 43 93
2008 First official language - French 14 23 31 24 4 1 3 29 38 71

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 15 30 20 22 0 1 43 26 85
2017 First official language - French 9 13 36 22 15 4 0 39 24 58
2014 First official language - English 6 13 27 23 28 0 3 53 20 102
2014 First official language - French 13 9 26 33 12 2 4 49 24 92
2011 First official language - English 3 11 18 28 35 3 1 66 15 119
2011 First official language - French 6 9 21 37 18 4 6 61 17 84
2008 First official language - English 12 18 20 31 13 1 4 47 32 93
2008 First official language - French 6 23 28 21 14 7 1 38 31 71

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 17 28 23 16 1 4 41 29 86
2017 First official language - French 5 22 26 27 15 2 4 45 28 58
2014 First official language - English 13 22 25 24 12 1 2 37 37 102
2014 First official language - French 14 28 26 18 11 1 2 30 43 93
2011 First official language - English 14 14 28 21 21 1 1 43 28 119
2011 First official language - French 12 15 34 22 10 2 5 34 29 83
2008 First official language - English 22 16 32 20 6 0 3 28 39 93
2008 First official language - French 15 14 34 15 13 6 3 31 32 71

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 9 32 18 21 1 2 40 27 86
2017 First official language - French 10 20 29 19 18 4 0 39 31 58
2014 First official language - English 4 19 28 30 18 0 1 48 23 102
2014 First official language - French 11 18 35 23 9 1 2 33 30 92
2011 First official language - English 3 7 29 37 22 2 1 61 10 119
2011 First official language - French 7 16 26 32 12 3 5 47 25 84
2008 First official language - English 12 11 33 26 16 0 2 43 23 92
2008 First official language - French 4 17 39 27 9 3 1 37 22 70

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 35 21 15 8 2 5 25 53 85
2017 First official language - French 12 28 25 24 10 0 0 34 40 58
2014 First official language - English 21 23 23 12 18 0 4 30 46 102
2014 First official language - French 26 28 20 15 7 2 3 23 57 92
2011 First official language - English 12 14 32 23 16 2 1 40 27 119
2011 First official language - French 6 23 26 26 8 4 7 38 32 84
2008 First official language - English 18 18 30 22 6 2 3 30 39 93
2008 First official language - French 10 27 26 16 13 1 7 31 41 70

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 12 26 22 20 3 5 45 27 86
2017 First official language - French 13 25 21 27 14 0 0 42 37 58
2014 First official language - English 2 6 28 31 28 2 3 62 8 101
2014 First official language - French 7 15 25 27 21 3 2 50 23 93
2011 First official language - English 4 5 27 33 24 3 3 61 10 118
2011 First official language - French 2 15 35 26 12 6 4 42 19 84
2008 First official language - English 14 12 30 19 17 0 8 40 28 93
2008 First official language - French 6 25 27 20 13 10 0 36 34 71

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 15 28 27 16 1 2 45 26 86
2017 First official language - French 8 16 42 15 11 6 2 29 26 58
2014 First official language - English 7 23 33 20 15 0 2 35 31 102
2014 First official language - French 13 29 23 16 14 4 2 31 45 92
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 86 10 1 1 0 0 1 98 1 86
2017 First official language - French 38 22 13 18 8 0 0 60 26 59
2014 First official language - English 81 14 1 2 0 0 2 97 2 102
2014 First official language - French 51 18 11 5 12 0 2 71 18 93
2011 First official language - English 75 15 6 1 3 0 1 90 4 119
2011 First official language - French 54 18 6 13 9 0 0 72 22 83
2008 First official language - English 76 8 3 1 4 1 7 91 6 92
2008 First official language - French 48 32 11 7 1 0 0 80 8 71

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 33 8 7 0 1 6 84 8 86
2017 First official language - French 30 39 18 2 0 6 5 78 2 59
2014 First official language - English 44 23 12 7 6 4 5 73 14 102
2014 First official language - French 29 25 14 12 13 5 3 58 27 93

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 20 5 9 5 0 0 82 13 86
2017 First official language - French 60 29 7 2 2 0 0 89 3 59
2014 First official language - English 55 21 6 10 7 0 1 78 16 102
2014 First official language - French 46 28 8 8 8 1 0 75 16 93

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 35 9 6 2 0 0 83 7 86
2017 First official language - French 39 41 10 3 2 6 0 84 5 59
2014 First official language - English 50 28 5 10 5 0 2 80 15 102
2014 First official language - French 23 45 14 15 1 1 0 69 17 93
2011 First official language - English 45 33 7 11 2 1 2 79 14 119
2011 First official language - French 34 35 12 11 5 4 0 72 16 83
2008 First official language - English 49 29 8 8 5 0 1 79 13 93
2008 First official language - French 35 34 18 6 3 1 3 72 9 71

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 25 6 5 7 8 1 81 13 86
2017 First official language - French 33 33 14 7 3 8 2 73 11 59
2014 First official language - English 51 14 8 13 6 6 3 71 20 102
2014 First official language - French 27 24 21 8 6 12 2 59 16 93
2011 First official language - English 54 16 6 10 5 8 2 78 16 119
2011 First official language - French 32 27 9 10 11 9 1 66 24 84
2008 First official language - English 57 14 10 10 4 4 1 75 15 93
2008 First official language - French 39 25 13 8 10 3 1 68 19 71

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 16 17 14 4 20 10 51 26 86
2017 First official language - French 13 30 22 3 3 23 6 61 9 59
2014 First official language - English 28 14 16 13 11 11 7 50 30 102
2014 First official language - French 9 26 25 13 9 15 3 43 27 93

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 73 19 5 3 0 0 0 92 3 86
2017 First official language - French 56 35 3 3 2 0 0 92 5 58
2014 First official language - English 58 27 7 4 3 0 1 87 7 102
2014 First official language - French 45 39 7 5 4 0 0 84 9 93
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 31 7 10 4 0 2 80 14 86
2017 First official language - French 53 36 5 5 0 0 2 90 5 58
2014 First official language - English 51 30 8 6 3 1 1 83 9 102
2014 First official language - French 39 32 15 5 6 1 1 73 12 93
2011 First official language - English 35 38 11 8 6 1 2 75 14 119
2011 First official language - French 28 46 10 11 3 1 0 75 15 83
2008 First official language - English 44 28 4 11 10 0 3 74 21 93
2008 First official language - French 28 32 18 13 6 1 1 62 19 71

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 20 11 3 5 0 2 81 8 86
2017 First official language - French 68 25 5 0 0 0 2 95 0 59
2014 First official language - English 57 27 6 4 4 2 1 86 8 102
2014 First official language - French 44 31 11 4 6 3 0 77 11 93
2011 First official language - English 44 29 11 7 5 3 1 76 13 119
2011 First official language - French 40 34 11 7 5 3 0 77 12 83
2008 First official language - English 54 19 3 9 11 2 2 76 20 93
2008 First official language - French 30 36 21 6 6 1 0 67 12 70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 19 11 6 6 1 2 76 12 86
2017 First official language - French 63 24 9 2 0 2 0 89 2 59
2014 First official language - English 50 27 9 12 2 0 1 77 14 102
2014 First official language - French 40 32 12 7 6 2 0 74 14 93
2011 First official language - English 40 29 9 14 6 1 1 71 20 119
2011 First official language - French 40 36 8 14 2 0 0 76 16 82
2008 First official language - English 45 24 5 12 12 0 2 70 24 93
2008 First official language - French 31 27 20 13 8 0 1 59 21 71

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 91 3 2 1 0 0 2 96 2 86
2017 First official language - French 71 15 5 6 2 0 2 87 8 59
2014 First official language - English 88 8 1 0 0 0 3 99 0 102
2014 First official language - French 66 20 5 2 6 0 1 87 8 93
2011 First official language - English 81 10 3 1 0 1 4 96 1 119
2011 First official language - French 62 19 7 8 2 0 2 83 10 83
2008 First official language - English 88 2 3 0 1 1 4 95 1 92
2008 First official language - French 63 25 4 6 1 0 0 89 7 71

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 13 10 4 5 2 6 79 10 86
2017 First official language - French 67 22 7 2 0 0 2 91 2 59
2014 First official language - English 54 9 10 5 10 7 5 73 17 102
2014 First official language - French 40 32 3 5 7 5 9 83 13 93
2011 First official language - English 39 33 7 7 9 2 3 75 17 119
2011 First official language - French 50 22 9 6 6 3 4 78 13 84

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 67 17 7 2 5 0 2 86 7 86
2017 First official language - French 76 13 5 2 2 0 2 92 3 59

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 22 8 4 3 1 2 86 7 86
2017 First official language - French 80 11 9 0 0 0 0 91 0 59

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 18 9 5 5 1 2 81 10 86
2017 First official language - French 77 13 10 0 0 0 0 90 0 59
2014 First official language - English 58 26 7 6 3 0 1 84 9 102
2014 First official language - French 48 28 13 4 8 0 0 75 12 93
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 29 4 6 5 0 10 84 11 21
2014 First official language - English 41 17 7 0 0 7 29 89 0 29
2014 First official language - French 20 43 16 5 11 5 0 66 17 19

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 35 15 4 9 2 0 71 13 85
2017 First official language - French 23 34 27 6 6 3 0 59 13 59
2014 First official language - English 31 24 17 13 11 4 0 58 24 102
2014 First official language - French 17 35 20 12 8 8 0 57 21 91
2011 First official language - English 33 29 12 10 8 8 0 67 19 119
2011 First official language - French 19 31 19 16 9 7 0 53 27 84

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 35 10 14 9 0 0 67 23 86
2017 First official language - French 27 29 33 8 3 0 0 56 12 59
2014 First official language - English 32 29 16 10 12 0 0 61 22 102
2014 First official language - French 19 28 27 15 8 3 0 48 24 93
2011 First official language - English 36 26 16 12 10 0 1 62 22 119
2011 First official language - French 24 25 26 9 13 2 0 51 23 84
2008 First official language - English 29 28 9 12 21 0 1 58 33 92
2008 First official language - French 23 27 30 13 7 1 0 50 20 71

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 32 11 18 10 0 0 62 27 86
2017 First official language - French 25 23 32 12 4 3 0 49 17 59
2014 First official language - English 25 35 15 14 9 2 0 62 24 102
2014 First official language - French 18 32 23 10 8 9 0 55 20 93
2011 First official language - English 30 31 16 16 4 3 0 63 20 119
2011 First official language - French 15 37 21 15 3 8 0 57 20 84
2008 First official language - English 19 34 11 19 14 2 0 55 34 93
2008 First official language - French 17 24 34 15 6 4 0 43 22 71

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 20 9 12 14 2 0 63 27 86
2017 First official language - French 19 40 22 10 3 5 0 63 14 59
2014 First official language - English 36 24 10 13 11 5 0 64 25 102
2014 First official language - French 22 28 20 12 8 10 0 55 23 93
2011 First official language - English 41 25 11 9 9 5 0 70 19 119
2011 First official language - French 20 41 22 10 6 1 0 62 16 84
2008 First official language - English 25 29 8 14 18 5 1 57 34 93
2008 First official language - French 24 24 20 20 7 6 0 51 28 71

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 34 8 13 14 0 0 65 27 86
2017 First official language - French 25 44 20 8 3 0 0 69 11 59
2014 First official language - English 24 25 15 19 15 2 0 50 35 102
2014 First official language - French 14 37 29 9 8 2 0 52 18 93
2011 First official language - English 22 34 12 24 7 2 0 57 32 119
2011 First official language - French 17 44 14 15 8 2 0 62 24 84
2008 First official language - English 19 31 6 19 22 1 1 52 42 93
2008 First official language - French 14 28 23 25 10 0 0 42 35 71
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 35 8 5 4 0 0 83 9 86
2017 First official language - French 51 37 10 0 2 0 0 88 2 59
2014 First official language - English 56 30 9 3 2 0 0 86 5 102
2014 First official language - French 37 48 15 0 0 0 0 85 0 93
2011 First official language - English 53 34 7 4 1 1 0 88 5 119
2011 First official language - French 51 38 8 1 2 0 0 89 3 84

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 22 7 3 0 1 1 90 4 86
2017 First official language - French 46 39 7 3 3 2 0 87 6 59
2014 First official language - English 64 29 2 1 2 1 1 95 3 102
2014 First official language - French 37 52 7 0 1 3 0 92 1 92
2011 First official language - English 60 29 6 4 0 0 1 90 4 119
2011 First official language - French 40 36 9 4 1 10 0 84 6 84

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 21 5 8 3 0 0 84 11 86
2017 First official language - French 45 26 9 5 8 7 0 77 14 59
2014 First official language - English 55 18 11 5 6 4 1 78 11 102
2014 First official language - French 25 40 16 8 7 2 0 67 16 93
2011 First official language - English 37 31 13 8 6 2 3 71 15 119
2011 First official language - French 30 36 14 13 5 2 0 68 18 84
2008 First official language - English 34 35 9 6 11 2 2 73 18 93
2008 First official language - French 25 32 13 15 7 7 0 62 24 71

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 30 15 5 4 1 0 75 10 86
2017 First official language - French 14 32 33 11 0 8 1 51 13 59
2014 First official language - English 38 29 16 5 6 6 1 72 11 102
2014 First official language - French 20 29 27 5 7 9 2 55 14 93
2011 First official language - English 27 34 11 15 6 6 1 65 23 119
2011 First official language - French 18 36 20 9 5 12 0 62 15 84

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 17 15 13 10 16 3 52 30 86
2017 First official language - French 14 18 21 18 6 16 7 41 31 59
2014 First official language - English 21 16 23 6 25 6 4 41 34 102
2014 First official language - French 11 8 21 21 22 13 4 23 52 93
2011 First official language - English 22 10 15 11 19 17 6 41 40 119
2011 First official language - French 8 19 16 22 17 17 1 34 47 84

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 83 8 7 1 1 0 0 91 2 86
2017 First official language - French 31 44 10 13 2 0 0 75 15 59
2014 First official language - English 78 14 1 3 2 0 2 94 5 101
2014 First official language - French 28 30 17 12 10 0 3 59 23 92

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 86 11 1 0 0 0 1 98 0 85
2017 First official language - French 44 38 6 7 2 4 0 85 9 59
2014 First official language - English 84 10 1 0 1 4 1 98 1 102
2014 First official language - French 53 37 7 1 1 0 1 91 2 93
2011 First official language - English 80 14 2 0 0 2 1 98 0 119
2011 First official language - French 68 25 4 3 0 0 0 92 3 84
2008 First official language - English 75 13 4 4 0 1 2 91 4 92
2008 First official language - French 55 35 7 0 0 0 3 93 0 71

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 38 6 13 7 1 0 73 21 86
2017 First official language - French 38 42 12 4 0 3 0 83 4 59
2014 First official language - English 35 32 12 8 11 2 1 68 19 102
2014 First official language - French 33 40 13 5 7 1 0 74 13 93
2011 First official language - English 36 31 12 16 6 1 0 67 21 119
2011 First official language - French 36 41 10 3 7 3 0 79 11 84
2008 First official language - English 32 23 18 12 14 1 0 55 26 93
2008 First official language - French 28 34 14 18 3 1 1 64 22 71

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 23 16 10 20 0 2 53 31 86
2017 First official language - French 15 32 17 19 12 6 0 49 33 59
2014 First official language - English 18 20 14 20 19 0 8 42 43 102
2014 First official language - French 16 12 18 27 19 6 2 30 50 93
2011 First official language - English 14 19 13 25 21 3 4 36 50 119
2011 First official language - French 6 22 21 25 18 6 2 31 46 84
2008 First official language - English 11 27 7 20 27 1 8 42 51 92
2008 First official language - French 13 21 14 23 24 1 4 36 49 71

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 36 13 6 7 1 0 73 13 86
2017 First official language - French 25 49 17 6 0 2 0 76 6 59

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 26 13 3 2 4 0 82 5 86
2017 First official language - French 38 39 17 0 0 6 0 82 0 59
2014 First official language - English 52 29 14 2 0 3 0 83 2 102
2014 First official language - French 40 47 9 1 1 2 0 89 2 93

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 26 12 4 2 2 0 81 6 85
2017 First official language - French 43 48 9 0 0 0 0 91 0 59
2014 First official language - English 52 28 13 3 3 2 0 81 6 102
2014 First official language - French 34 44 13 2 4 2 0 81 6 93
2011 First official language - English 41 32 8 11 5 2 0 75 16 119
2011 First official language - French 35 43 12 6 2 1 0 79 9 84

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 27 6 6 4 0 0 84 9 86
2017 First official language - French 48 46 3 1 1 0 0 94 3 58
2014 First official language - English 52 29 9 7 4 0 0 81 11 102
2014 First official language - French 42 40 9 6 3 0 0 82 9 93
2011 First official language - English 55 23 7 13 2 0 0 78 15 119
2011 First official language - French 42 40 11 5 2 0 0 82 7 84
2008 First official language - English 44 27 10 12 8 0 0 71 19 93
2008 First official language - French 35 34 17 8 6 0 0 69 14 71

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 31 12 11 9 0 0 68 20 86
2017 First official language - French 43 29 16 5 5 2 0 74 10 59
2014 First official language - English 44 26 13 6 10 1 0 71 15 102
2014 First official language - French 28 38 16 9 6 2 0 68 15 93
2011 First official language - English 39 29 19 7 6 0 0 68 13 118
2011 First official language - French 36 35 13 7 8 1 0 72 15 84

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 24 14 12 9 0 0 65 21 86
2017 First official language - French 40 35 15 5 6 0 0 75 11 59
2014 First official language - English 45 27 13 8 8 0 0 72 15 102
2014 First official language - French 27 47 9 13 4 0 0 74 17 92
2011 First official language - English 42 29 12 10 7 0 0 71 17 118
2011 First official language - French 36 39 13 6 6 1 0 76 12 82
2008 First official language - English 37 28 9 19 8 0 0 65 27 93
2008 First official language - French 23 38 25 11 3 0 0 61 14 71

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 19 17 8 18 2 1 55 28 86
2017 First official language - French 36 26 14 10 5 4 5 68 16 59
2014 First official language - English 33 25 10 15 11 2 3 62 28 102
2014 First official language - French 29 31 12 12 11 3 2 64 24 93
2011 First official language - English 31 25 14 14 15 1 2 57 29 118
2011 First official language - French 27 27 15 9 10 10 1 61 22 84
2008 First official language - English 34 21 10 23 9 1 3 57 33 92
2008 First official language - French 24 25 23 14 11 3 0 51 26 71
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 35 31 34 86
2017 First official language - French 38 33 29 59
2014 First official language - English 28 35 38 102
2014 First official language - French 31 44 26 93
2011 First official language - English 35 36 29 119
2011 First official language - French 33 32 35 84

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 2 6 74 14 3 0 30
2017 First official language - French 18 22 51 0 9 0 22
2014 First official language - English 34 22 36 0 9999 8 27
2014 First official language - French 17 15 65 0 9999 3 29
2011 First official language - English 16 11 62 2 9999 8 40
2011 First official language - French 14 27 45 0 9999 14 28
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 11 89 86
2017 First official language - French 7 93 59
2014 First official language - English 22 78 101
2014 First official language - French 26 74 92

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 16 20 3 5 29 8 55 13 86
2017 First official language - French 10 16 19 5 2 36 13 50 13 59
2014 First official language - English 18 14 8 14 14 28 5 47 41 101
2014 First official language - French 9 12 26 8 14 26 5 30 31 93

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 21 18 3 5 9 1 72 8 86
2017 First official language - French 33 30 22 3 1 9 2 70 5 56
2014 First official language - English 31 24 13 9 13 10 0 61 25 102
2014 First official language - French 18 24 26 10 12 10 0 47 24 92
2011 First official language - English 41 26 16 7 6 3 1 70 13 119
2011 First official language - French 27 33 20 9 6 6 0 63 16 84
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 41 7 1 2 1 16 88 3 86
2017 First official language - French 21 38 18 3 7 2 11 68 11 59
2014 First official language - English 28 51 7 2 2 1 10 88 4 102
2014 First official language - French 21 56 11 1 2 1 7 84 4 93
2011 First official language - English 33 47 3 5 1 1 10 89 7 118
2011 First official language - French 31 44 14 2 4 1 4 79 6 84
2008 First official language - English 34 49 7 3 0 0 8 89 4 92
2008 First official language - French 32 46 8 4 1 0 7 85 6 71

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 14 19 6 1 32 14 51 15 86
2017 First official language - French 12 14 27 3 0 26 18 46 6 59
2014 First official language - English 7 19 17 6 6 33 13 48 21 102
2014 First official language - French 8 12 21 4 1 32 21 43 11 93
2011 First official language - English 12 14 20 7 4 33 10 46 20 118
2011 First official language - French 5 15 23 4 3 34 15 39 15 84

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 30 8 0 1 5 16 88 2 85
2017 First official language - French 40 23 15 0 0 11 11 81 0 59
2014 First official language - English 48 23 7 2 0 10 10 89 2 102
2014 First official language - French 35 39 6 5 1 7 8 85 7 93
2011 First official language - English 39 26 7 6 1 11 11 82 9 118
2011 First official language - French 45 32 8 3 1 7 3 86 5 84
2008 First official language - English 39 34 8 7 2 2 9 82 10 92
2008 First official language - French 41 34 8 3 1 6 7 85 5 71

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 26 8 5 1 12 12 81 8 86
2017 First official language - French 26 22 24 3 1 11 13 63 5 59
2014 First official language - English 36 22 12 2 4 13 11 77 7 102
2014 First official language - French 28 36 16 4 3 7 7 73 9 93
2011 First official language - English 29 33 7 2 3 16 10 84 8 118
2011 First official language - French 29 40 11 4 3 10 2 79 9 84
2008 First official language - English 38 19 12 9 10 6 6 65 21 93
2008 First official language - French 34 24 24 8 3 4 3 62 12 71
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 12 20 0 3 37 11 56 5 86
2017 First official language - French 8 18 25 0 0 38 10 51 0 58
2014 First official language - English 24 15 15 1 3 35 7 67 7 102
2014 First official language - French 13 19 14 5 5 34 10 56 19 93

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 34 11 2 4 11 1 82 6 86
2017 First official language - French 21 41 23 0 0 13 2 73 0 59
2014 First official language - English 41 23 13 2 3 17 1 79 6 102
2014 First official language - French 21 29 21 4 5 18 2 63 12 93
2011 First official language - English 43 32 15 4 2 4 0 79 6 119
2011 First official language - French 34 35 17 4 1 10 0 76 5 84
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 27 17 6 7 0 2 68 14 86
2017 First official language - French 43 25 17 4 7 0 4 70 12 58

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 23 16 25 10 0 1 48 35 86
2017 First official language - French 11 22 34 13 16 2 2 34 30 59

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 27 18 14 8 0 1 59 22 85
2017 First official language - French 15 28 23 11 19 0 3 45 31 59

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 17 16 24 14 0 2 45 39 86
2017 First official language - French 15 25 25 14 19 0 2 41 34 59

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 24 11 4 7 0 5 77 12 86
2017 First official language - French 43 21 21 6 1 0 8 69 8 58

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 35 15 7 5 0 0 73 13 85
2017 First official language - French 39 33 12 5 7 0 4 75 12 59

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 30 16 9 5 0 0 70 14 85
2017 First official language - French 41 28 15 10 2 0 4 72 12 59

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 37 20 13 10 0 0 57 23 85
2017 First official language - French 21 30 19 14 9 0 6 55 25 59

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 28 18 10 10 0 0 62 20 85
2017 First official language - French 34 24 19 5 10 0 8 62 17 59

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 25 13 11 4 0 0 72 15 85
2017 First official language - French 36 25 15 11 5 2 5 66 17 59

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 17 1 1 1 0 0 96 3 86
2017 First official language - French 64 16 8 3 0 0 9 88 3 59

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 85 8 1 4 1 0 1 94 5 86
2017 First official language - French 70 12 6 0 4 1 6 88 5 58

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 21 7 2 0 0 1 91 2 86
2017 First official language - French 61 18 5 5 5 0 6 85 10 59

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 16 7 6 2 0 2 84 9 86
2017 First official language - French 74 10 8 2 1 0 6 88 3 59

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 13 6 1 0 0 20 91 1 85
2017 First official language - French 49 9 3 3 0 0 35 90 5 59

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 14 5 1 3 0 0 91 4 86
2017 First official language - French 62 20 7 3 0 0 7 89 4 59

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 15 8 4 4 0 1 84 8 86
2017 First official language - French 60 8 10 2 8 2 10 77 11 59

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 23 10 1 1 0 0 88 2 86
2017 First official language - French 47 30 17 0 0 0 6 82 0 59

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 29 37 9 10 0 0 44 19 86
2017 First official language - French 15 29 39 10 6 0 0 44 16 59

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 16 39 26 9 0 0 34 27 86
2017 First official language - French 6 16 25 34 18 0 0 53 22 59

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 29 8 5 3 0 0 84 8 86
2017 First official language - French 40 42 13 1 3 2 0 82 4 59

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 31 13 19 6 3 0 60 27 86
2017 First official language - French 22 50 14 6 6 3 0 74 12 59
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 15 85 86
2017 First official language - French 11 89 59
2014 First official language - English 16 84 102
2014 First official language - French 10 90 93

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 79 21 13
2014 First official language - English 88 12 17
2014 First official language - French 81 19 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 30 13 12 1 6 1 39 61 86
2017 First official language - French 44 30 18 0 3 2 3 47 53 59

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 47
2017 First official language - French 10 30

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 47
2017 First official language - French 32 30

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 47
2017 First official language - French 10 30

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 47
2017 First official language - French 37 30

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 47
2017 First official language - French 0 30

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 47
2017 First official language - French 41 30

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 19 58 18 5 0 0 48
2017 First official language - French 20 57 16 0 0 7 30

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 22 7 9 12 0 12 68 25 49
2017 First official language - French 35 22 19 12 3 0 9 62 16 30

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 3 10 2 18 4 53 29 47 48
2017 First official language - French 15 3 4 6 10 3 60 47 43 30
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