2017 Public Service Employee Survey Results for Canadian Transportation Agency by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	29	0	4	0	0	96	4	31
2017	3 to 10 years in the federal public service	45	46	0	7	2	0	91	9	43
2017	11 to 20 years in the federal public service	26	63	0	8	3	0	89	11	38
2017	More than 20 years in the federal public service	34	53	9	4	0	0	87	4	27
2014	3 to 10 years in the federal public service	38	50	7	5	0	0	88	5	74
2014	11 to 20 years in the federal public service	35	44	4	13	4	0	79	17	48
2014	More than 20 years in the federal public service	54	35	2	7	2	0	89	9	55
2011	Less than 3 years in the federal public service	40	42	2	11	2	2	84	13	41
2011	3 to 10 years in the federal public service	44	41	6	6	3	0	85	9	66
2011	11 to 20 years in the federal public service	54	41	5	0	0	0	95	0	37
2011	More than 20 years in the federal public service	69	23	4	2	2	0	93	4	54
2008	Less than 3 years in the federal public service	42	48	6	3	0	0	90	3	31
2008	3 to 10 years in the federal public service	61	33	0	6	0	0	94	6	36
2008	11 to 20 years in the federal public service	48	29	13	10	0	0	77	10	31
2008	More than 20 years in the federal public service	55	36	3	3	3	0	91	6	64

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	19	0	3	0	0	97	3	30
2017	3 to 10 years in the federal public service	79	14	2	3	2	0	94	5	43
2017	11 to 20 years in the federal public service	56	36	6	2	0	0	92	2	38
2017	More than 20 years in the federal public service	79	10	11	0	0	0	89	0	27
2014	3 to 10 years in the federal public service	78	16	3	4	0	0	94	4	74
2014	11 to 20 years in the federal public service	61	29	6	4	0	0	90	4	48
2014	More than 20 years in the federal public service	76	15	4	5	0	0	91	5	55
2011	Less than 3 years in the federal public service	83	9	0	8	0	0	92	8	41
2011	3 to 10 years in the federal public service	71	18	7	3	0	2	90	3	66
2011	11 to 20 years in the federal public service	73	24	3	0	0	0	97	0	37
2011	More than 20 years in the federal public service	75	20	2	4	0	0	94	4	54
2008	Less than 3 years in the federal public service	81	6	3	10	0	0	87	10	31
2008	3 to 10 years in the federal public service	80	17	3	0	0	0	97	0	35
2008	11 to 20 years in the federal public service	61	32	6	0	0	0	94	0	31
2008	More than 20 years in the federal public service	72	20	5	2	0	2	94	2	64

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	20	9	7	3	0	82	10	31
2017	3 to 10 years in the federal public service	74	12	2	4	7	0	86	11	43
2017	11 to 20 years in the federal public service	36	20	14	15	15	0	56	30	38
2017	More than 20 years in the federal public service	69	7	13	11	0	0	76	11	27
2014	3 to 10 years in the federal public service	55	17	11	8	7	3	74	15	74
2014	11 to 20 years in the federal public service	45	31	8	8	8	0	76	16	48
2014	More than 20 years in the federal public service	50	29	13	7	0	0	80	7	55
2011	Less than 3 years in the federal public service	71	19	4	4	2	0	90	6	41
2011	3 to 10 years in the federal public service	49	27	7	10	4	2	77	15	66
2011	11 to 20 years in the federal public service	51	23	8	11	8	0	73	19	37
2011	More than 20 years in the federal public service	61	18	7	9	4	2	80	12	54
2008	Less than 3 years in the federal public service	61	16	3	13	6	0	77	19	31
2008	3 to 10 years in the federal public service	56	22	0	19	3	0	78	22	36
2008	11 to 20 years in the federal public service	45	32	6	10	6	0	77	16	31
2008	More than 20 years in the federal public service	59	20	8	9	3	0	80	13	64

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	44	6	3	0	92	3	31
2017	3 to 10 years in the federal public service	71	25	2	0	2	95	2	43
2017	11 to 20 years in the federal public service	47	46	5	0	2	93	2	38
2017	More than 20 years in the federal public service	54	38	3	0	5	93	5	27
2014	3 to 10 years in the federal public service	60	32	4	5	0	91	5	74
2014	11 to 20 years in the federal public service	62	36	3	0	0	97	0	48
2014	More than 20 years in the federal public service	65	28	4	0	4	93	4	55
2011	Less than 3 years in the federal public service	59	25	7	7	2	84	9	41
2011	3 to 10 years in the federal public service	58	34	6	3	0	92	3	66
2011	11 to 20 years in the federal public service	75	22	3	0	0	97	0	37
2011	More than 20 years in the federal public service	62	29	3	4	2	91	6	54

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	53	6	6	0	0	0	88	6	31
2017	3 to 10 years in the federal public service	45	32	13	8	2	0	0	77	10	43
2017	11 to 20 years in the federal public service	18	46	13	16	2	0	6	67	19	38
2017	More than 20 years in the federal public service	61	21	3	15	0	0	0	82	15	27
2014	3 to 10 years in the federal public service	36	39	10	8	5	0	2	77	14	74
2014	11 to 20 years in the federal public service	33	30	16	15	6	0	0	63	21	48
2014	More than 20 years in the federal public service	51	25	7	13	4	0	0	76	17	54
2011	Less than 3 years in the federal public service	44	24	11	19	2	0	0	68	22	41
2011	3 to 10 years in the federal public service	40	29	19	9	2	2	0	70	10	66
2011	11 to 20 years in the federal public service	46	37	14	3	0	0	0	84	3	37
2011	More than 20 years in the federal public service	52	26	11	7	2	0	2	80	9	54
2008	Less than 3 years in the federal public service	48	23	16	13	0	0	0	71	13	31
2008	3 to 10 years in the federal public service	33	47	11	8	0	0	0	81	8	36
2008	11 to 20 years in the federal public service	48	29	13	3	6	0	0	77	10	31
2008	More than 20 years in the federal public service	50	30	11	3	6	0	0	80	9	64

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	50	0	15	0	85	15	31
2017	3 to 10 years in the federal public service	42	38	7	11	2	80	13	43
2017	11 to 20 years in the federal public service	47	42	6	3	2	89	5	38
2017	More than 20 years in the federal public service	47	41	3	8	0	89	8	27
2014	3 to 10 years in the federal public service	44	34	7	12	4	77	16	74
2014	11 to 20 years in the federal public service	37	38	19	5	2	75	7	48
2014	More than 20 years in the federal public service	43	39	9	7	2	82	9	55
2011	Less than 3 years in the federal public service	37	40	15	5	2	78	7	41
2011	3 to 10 years in the federal public service	40	34	15	7	5	74	12	66
2011	11 to 20 years in the federal public service	59	30	11	0	0	89	0	37
2011	More than 20 years in the federal public service	55	31	7	5	2	86	7	54
2008	Less than 3 years in the federal public service	52	32	6	0	10	84	10	31
2008	3 to 10 years in the federal public service	31	50	14	6	0	81	6	36
2008	11 to 20 years in the federal public service	43	53	3	0	0	97	0	30
2008	More than 20 years in the federal public service	47	33	14	6	0	80	6	64

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	26	6	6	3	0	85	9	31
2017	3 to 10 years in the federal public service	49	34	8	9	0	0	83	9	43
2017	11 to 20 years in the federal public service	58	30	2	5	2	2	90	8	38
2017	More than 20 years in the federal public service	48	35	14	0	3	0	83	3	27
2014	3 to 10 years in the federal public service	53	27	15	1	4	0	80	5	74
2014	11 to 20 years in the federal public service	48	44	4	2	2	0	92	4	48
2014	More than 20 years in the federal public service	55	31	10	4	0	0	87	4	54
2011	Less than 3 years in the federal public service	34	49	14	0	2	0	83	2	41
2011	3 to 10 years in the federal public service	42	42	6	6	5	0	84	10	66
2011	11 to 20 years in the federal public service	60	30	8	2	0	0	90	2	37
2011	More than 20 years in the federal public service	59	34	5	2	0	0	93	2	54
2008	Less than 3 years in the federal public service	55	29	10	3	0	3	87	3	31
2008	3 to 10 years in the federal public service	53	39	8	0	0	0	92	0	36
2008	11 to 20 years in the federal public service	55	39	0	3	3	0	94	6	31
2008	More than 20 years in the federal public service	56	31	11	2	0	0	88	2	64

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	21	12	0	0	0	0	88	0	30
2017	3 to 10 years in the federal public service	74	22	2	0	2	0	0	96	2	43
2017	11 to 20 years in the federal public service	51	41	7	0	0	0	0	93	0	38
2017	More than 20 years in the federal public service	59	30	6	0	5	0	0	89	5	26
2014	3 to 10 years in the federal public service	49	36	5	6	0	3	1	89	6	74
2014	11 to 20 years in the federal public service	56	33	2	2	4	0	2	92	6	48
2014	More than 20 years in the federal public service	56	26	11	4	2	0	2	83	5	55

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	20	3	3	3	0	0	91	6	31
2017	3 to 10 years in the federal public service	63	32	3	0	2	0	0	95	2	43
2017	11 to 20 years in the federal public service	51	38	6	3	2	0	0	89	5	38
2017	More than 20 years in the federal public service	48	32	7	11	3	0	0	80	13	27
2014	3 to 10 years in the federal public service	51	31	9	6	2	0	0	82	9	74
2014	11 to 20 years in the federal public service	38	37	11	6	8	0	0	75	14	48
2014	More than 20 years in the federal public service	45	27	15	4	9	0	0	72	12	55
2011	Less than 3 years in the federal public service	64	20	2	7	5	0	2	86	11	41
2011	3 to 10 years in the federal public service	48	31	6	10	3	2	0	81	13	66
2011	11 to 20 years in the federal public service	38	49	8	3	2	0	0	86	5	37
2011	More than 20 years in the federal public service	59	30	4	2	5	0	0	89	7	54

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	19	12	3	3	13	15	76	8	31
2017	3 to 10 years in the federal public service	44	25	12	9	7	0	3	71	17	43
2017	11 to 20 years in the federal public service	19	18	21	9	17	0	16	44	30	38
2017	More than 20 years in the federal public service	34	12	0	7	16	0	30	66	34	27
2014	3 to 10 years in the federal public service	34	21	14	9	8	6	8	64	20	74
2014	11 to 20 years in the federal public service	20	25	15	12	19	2	6	50	34	48
2014	More than 20 years in the federal public service	35	14	10	13	11	0	17	60	29	55
2011	Less than 3 years in the federal public service	27	24	16	11	13	0	9	56	27	41
2011	3 to 10 years in the federal public service	29	18	9	4	15	2	23	63	25	66
2011	11 to 20 years in the federal public service	16	19	16	14	11	0	23	46	32	37
2011	More than 20 years in the federal public service	31	18	9	10	10	0	21	63	26	54
2008	Less than 3 years in the federal public service	26	29	13	10	0	0	23	71	13	31
2008	3 to 10 years in the federal public service	44	25	6	8	6	0	11	78	16	36
2008	11 to 20 years in the federal public service	23	20	10	10	23	0	13	50	38	30
2008	More than 20 years in the federal public service	33	11	8	5	22	2	19	56	34	63

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	39	10	13	0	77	13	30
2017	3 to 10 years in the federal public service	25	42	11	13	9	67	22	43
2017	11 to 20 years in the federal public service	27	52	16	5	0	79	5	38
2017	More than 20 years in the federal public service	43	30	15	12	0	73	12	27
2014	3 to 10 years in the federal public service	36	34	15	11	4	70	14	73
2014	11 to 20 years in the federal public service	31	50	4	11	4	81	15	48
2014	More than 20 years in the federal public service	39	36	14	9	2	75	11	55
2011	Less than 3 years in the federal public service	25	53	13	5	5	78	9	41
2011	3 to 10 years in the federal public service	32	42	12	9	6	74	15	66
2011	11 to 20 years in the federal public service	37	44	14	5	0	81	5	37
2011	More than 20 years in the federal public service	51	32	6	5	7	83	12	54
2008	Less than 3 years in the federal public service	45	39	13	3	0	84	3	31
2008	3 to 10 years in the federal public service	31	33	25	8	3	64	11	36
2008	11 to 20 years in the federal public service	48	32	10	6	3	81	10	31
2008	More than 20 years in the federal public service	48	34	6	3	8	83	11	64

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	28	6	3	0	0	0	90	3	30
2017	3 to 10 years in the federal public service	31	38	11	14	5	0	0	69	19	43
2017	11 to 20 years in the federal public service	26	43	17	9	6	0	0	69	15	38
2017	More than 20 years in the federal public service	37	28	23	4	9	0	0	65	12	27
2014	3 to 10 years in the federal public service	36	25	18	14	8	0	0	61	22	73
2014	11 to 20 years in the federal public service	24	33	21	16	6	0	0	57	23	48
2014	More than 20 years in the federal public service	27	35	17	9	13	0	0	62	22	55
2011	Less than 3 years in the federal public service	30	32	13	8	14	0	2	64	23	41
2011	3 to 10 years in the federal public service	21	42	14	12	9	3	0	65	21	66
2011	11 to 20 years in the federal public service	27	36	21	8	6	0	2	64	14	37
2011	More than 20 years in the federal public service	39	30	7	14	10	0	0	68	24	54

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	54	0	3	3	94	6	30
2017	3 to 10 years in the federal public service	21	43	14	16	6	64	22	43
2017	11 to 20 years in the federal public service	27	33	21	16	3	60	19	38
2017	More than 20 years in the federal public service	35	43	5	9	8	79	17	27

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	33	0	3	3	0	94	6	30
2017	3 to 10 years in the federal public service	31	49	7	9	4	0	80	13	42
2017	11 to 20 years in the federal public service	34	50	12	4	0	0	84	4	38
2017	More than 20 years in the federal public service	46	39	12	0	3	0	85	3	27
2014	3 to 10 years in the federal public service	45	39	8	5	1	2	85	7	74
2014	11 to 20 years in the federal public service	50	24	17	2	7	0	74	9	48
2014	More than 20 years in the federal public service	48	38	11	3	0	0	86	3	55
2011	Less than 3 years in the federal public service	44	37	8	4	2	5	85	6	41
2011	3 to 10 years in the federal public service	53	39	6	0	3	0	91	3	66
2011	11 to 20 years in the federal public service	56	28	17	0	0	0	83	0	36
2011	More than 20 years in the federal public service	47	36	9	5	2	0	84	7	54
2008	Less than 3 years in the federal public service	55	35	6	3	0	0	90	3	31
2008	3 to 10 years in the federal public service	39	44	6	11	0	0	83	11	36
2008	11 to 20 years in the federal public service	65	29	0	6	0	0	94	6	31
2008	More than 20 years in the federal public service	42	38	13	6	2	0	80	8	64

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	22	9	0	3	88	3	30
2017	3 to 10 years in the federal public service	22	55	0	10	14	76	24	43
2017	11 to 20 years in the federal public service	26	36	17	19	3	61	22	38
2017	More than 20 years in the federal public service	34	32	7	16	11	66	26	27

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	40	7	3	0	90	3	31
2017	3 to 10 years in the federal public service	37	49	5	7	2	86	9	43
2017	11 to 20 years in the federal public service	58	34	3	3	3	92	5	38
2017	More than 20 years in the federal public service	45	52	0	0	3	97	3	27
2014	3 to 10 years in the federal public service	60	30	5	4	1	89	5	74
2014	11 to 20 years in the federal public service	63	33	2	0	2	96	2	48
2014	More than 20 years in the federal public service	62	27	9	0	2	89	2	55
2011	Less than 3 years in the federal public service	59	28	8	0	5	87	5	41
2011	3 to 10 years in the federal public service	51	36	9	3	1	87	4	66
2011	11 to 20 years in the federal public service	60	35	5	0	0	95	0	37
2011	More than 20 years in the federal public service	68	27	2	3	0	95	3	54

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	31	12	9	0	0	79	9	31
2017	3 to 10 years in the federal public service	35	43	4	14	4	0	78	18	43
2017	11 to 20 years in the federal public service	38	33	15	14	0	0	71	14	38
2017	More than 20 years in the federal public service	32	49	6	9	0	4	84	9	26
2014	3 to 10 years in the federal public service	27	46	16	5	6	0	73	11	73
2014	11 to 20 years in the federal public service	30	31	12	19	9	0	60	28	48
2014	More than 20 years in the federal public service	32	37	10	9	12	0	69	21	55
2011	Less than 3 years in the federal public service	45	20	23	4	8	0	64	13	41
2011	3 to 10 years in the federal public service	33	36	12	7	9	3	71	16	66
2011	11 to 20 years in the federal public service	43	33	11	3	11	0	76	14	37
2011	More than 20 years in the federal public service	41	41	9	7	2	0	82	9	54

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	32	15	9	0	0	76	9	31
2017	3 to 10 years in the federal public service	41	47	4	2	6	0	88	8	43
2017	11 to 20 years in the federal public service	38	38	13	5	6	0	76	11	38
2017	More than 20 years in the federal public service	45	40	11	0	0	4	88	0	27
2014	3 to 10 years in the federal public service	32	41	16	7	5	0	72	12	74
2014	11 to 20 years in the federal public service	35	27	10	19	8	0	62	28	48
2014	More than 20 years in the federal public service	37	37	14	2	9	0	75	11	55

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	17	3	6	0	0	91	6	31
2017	3 to 10 years in the federal public service	31	48	10	9	2	0	79	11	43
2017	11 to 20 years in the federal public service	32	32	16	10	10	0	64	20	38
2017	More than 20 years in the federal public service	43	24	22	11	0	0	67	11	26
2014	3 to 10 years in the federal public service	45	33	12	5	4	0	79	9	74
2014	11 to 20 years in the federal public service	36	31	25	5	4	0	66	9	48
2014	More than 20 years in the federal public service	48	27	9	9	7	0	75	16	55
2011	Less than 3 years in the federal public service	49	29	7	9	4	2	80	13	41
2011	3 to 10 years in the federal public service	33	42	16	6	3	0	75	9	66
2011	11 to 20 years in the federal public service	37	47	10	6	0	0	84	6	37
2011	More than 20 years in the federal public service	47	37	9	5	2	0	84	7	54

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	39	0	6	0	94	6	31
2017	3 to 10 years in the federal public service	32	36	10	18	4	68	22	43
2017	11 to 20 years in the federal public service	38	36	21	5	0	74	5	38
2017	More than 20 years in the federal public service	46	33	16	3	3	78	6	27
2014	3 to 10 years in the federal public service	43	28	15	6	7	72	13	74
2014	11 to 20 years in the federal public service	31	50	7	9	4	81	13	48
2014	More than 20 years in the federal public service	39	36	13	11	2	75	12	55
2011	Less than 3 years in the federal public service	42	42	9	4	2	84	7	41
2011	3 to 10 years in the federal public service	40	43	7	3	7	83	10	66
2011	11 to 20 years in the federal public service	48	44	3	5	0	92	5	37
2011	More than 20 years in the federal public service	50	38	4	7	2	88	8	54
2008	Less than 3 years in the federal public service	58	23	16	3	0	81	3	31
2008	3 to 10 years in the federal public service	39	33	22	6	0	72	6	36
2008	11 to 20 years in the federal public service	45	35	13	6	0	81	6	31
2008	More than 20 years in the federal public service	55	28	6	6	5	83	11	64

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	23	10	0	0	0	90	0	31
2017	3 to 10 years in the federal public service	42	36	18	4	0	0	78	4	43
2017	11 to 20 years in the federal public service	26	42	12	7	14	0	68	21	38
2017	More than 20 years in the federal public service	20	42	7	11	16	3	64	28	27
2014	3 to 10 years in the federal public service	35	37	13	10	4	1	73	14	73
2014	11 to 20 years in the federal public service	27	43	15	10	6	0	69	16	48
2014	More than 20 years in the federal public service	32	29	16	14	9	0	61	23	55
2011	Less than 3 years in the federal public service	52	41	7	0	0	0	93	0	41
2011	3 to 10 years in the federal public service	40	35	18	3	3	2	76	6	66
2011	11 to 20 years in the federal public service	46	32	8	8	6	0	78	14	37
2011	More than 20 years in the federal public service	40	38	4	9	9	0	78	18	53
2008	Less than 3 years in the federal public service	42	35	16	6	0	0	77	6	31
2008	3 to 10 years in the federal public service	31	42	11	11	6	0	72	17	36
2008	11 to 20 years in the federal public service	16	32	26	10	16	0	48	26	31
2008	More than 20 years in the federal public service	25	36	13	16	11	0	61	27	64

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	12	29	26	27	3	0	54	15	31
2017	3 to 10 years in the federal public service	14	18	33	28	6	0	0	34	33	43
2017	11 to 20 years in the federal public service	20	35	37	6	2	0	0	8	54	38
2017	More than 20 years in the federal public service	21	26	35	18	0	0	0	18	47	27
2014	3 to 10 years in the federal public service	12	20	50	14	3	0	1	16	33	74
2014	11 to 20 years in the federal public service	15	29	29	9	18	0	0	27	44	47
2014	More than 20 years in the federal public service	11	34	31	17	7	0	0	24	45	55
2011	Less than 3 years in the federal public service	0	18	29	25	19	0	9	48	20	41
2011	3 to 10 years in the federal public service	7	23	27	30	8	5	0	40	32	66
2011	11 to 20 years in the federal public service	11	19	35	16	16	0	3	33	31	37
2011	More than 20 years in the federal public service	6	24	40	22	9	0	0	30	29	54
2008	Less than 3 years in the federal public service	6	16	39	26	6	0	6	34	24	31
2008	3 to 10 years in the federal public service	11	22	28	19	14	3	3	35	35	36
2008	11 to 20 years in the federal public service	19	35	23	19	0	0	3	20	57	31
2008	More than 20 years in the federal public service	19	27	30	20	3	0	2	24	46	64

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	0	34	20	40	3	0	62	3	30
2017	3 to 10 years in the federal public service	17	8	37	18	15	3	2	35	26	42
2017	11 to 20 years in the federal public service	10	28	32	27	4	0	0	31	38	38
2017	More than 20 years in the federal public service	10	21	35	21	13	0	0	34	31	27
2014	3 to 10 years in the federal public service	9	9	33	26	17	0	5	45	20	74
2014	11 to 20 years in the federal public service	9	17	21	26	24	0	4	52	26	47
2014	More than 20 years in the federal public service	9	12	25	31	20	2	0	53	22	55
2011	Less than 3 years in the federal public service	2	9	9	32	40	0	7	78	12	41
2011	3 to 10 years in the federal public service	3	6	21	38	23	8	2	67	10	66
2011	11 to 20 years in the federal public service	6	14	19	27	29	0	6	59	21	37
2011	More than 20 years in the federal public service	6	16	26	25	25	2	0	51	22	54
2008	Less than 3 years in the federal public service	3	10	23	29	26	3	6	61	14	31
2008	3 to 10 years in the federal public service	8	17	25	25	17	8	0	45	27	36
2008	11 to 20 years in the federal public service	10	16	32	26	6	3	6	36	29	31
2008	More than 20 years in the federal public service	13	28	20	27	9	2	2	37	42	64

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	8	28	29	26	0	0	55	17	31
2017	3 to 10 years in the federal public service	15	11	31	20	12	6	5	36	29	42
2017	11 to 20 years in the federal public service	0	38	20	31	11	0	0	42	38	38
2017	More than 20 years in the federal public service	11	17	36	18	11	0	8	32	30	27
2014	3 to 10 years in the federal public service	14	31	24	19	10	0	1	29	46	74
2014	11 to 20 years in the federal public service	13	23	29	21	13	2	0	35	36	48
2014	More than 20 years in the federal public service	16	21	26	26	9	0	2	36	38	55
2011	Less than 3 years in the federal public service	9	11	22	39	13	2	4	55	22	41
2011	3 to 10 years in the federal public service	18	16	27	15	18	3	3	35	36	65
2011	11 to 20 years in the federal public service	14	11	24	27	21	0	3	50	25	37
2011	More than 20 years in the federal public service	11	16	44	11	16	0	2	28	28	54
2008	Less than 3 years in the federal public service	16	16	42	16	6	0	3	23	33	31
2008	3 to 10 years in the federal public service	17	14	28	17	17	6	3	36	33	36
2008	11 to 20 years in the federal public service	19	16	32	23	3	0	6	28	38	31
2008	More than 20 years in the federal public service	23	16	31	17	9	2	2	27	40	64

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	3	12	26	51	3	0	79	9	31
2017	3 to 10 years in the federal public service	10	5	35	23	21	3	4	47	16	42
2017	11 to 20 years in the federal public service	18	32	39	11	0	0	0	11	50	38
2017	More than 20 years in the federal public service	28	16	35	10	7	5	0	18	45	27
2014	3 to 10 years in the federal public service	5	16	39	26	12	0	1	39	21	74
2014	11 to 20 years in the federal public service	8	25	32	22	13	0	0	35	33	47
2014	More than 20 years in the federal public service	11	23	25	28	13	0	0	41	34	55
2011	Less than 3 years in the federal public service	2	2	16	47	22	4	7	77	5	41
2011	3 to 10 years in the federal public service	3	16	33	28	15	4	0	46	20	66
2011	11 to 20 years in the federal public service	8	8	32	27	21	0	3	50	17	37
2011	More than 20 years in the federal public service	4	13	28	40	14	0	2	55	17	54
2008	Less than 3 years in the federal public service	3	10	29	29	26	0	3	57	13	31
2008	3 to 10 years in the federal public service	6	11	29	31	20	3	0	53	18	35
2008	11 to 20 years in the federal public service	13	20	37	23	3	0	3	28	34	30
2008	More than 20 years in the federal public service	11	14	39	25	8	2	2	34	26	64

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	12	21	28	31	6	0	62	16	31
2017	3 to 10 years in the federal public service	17	34	20	18	2	0	8	22	56	41
2017	11 to 20 years in the federal public service	17	40	26	17	0	0	0	17	57	38
2017	More than 20 years in the federal public service	21	42	30	4	0	0	3	4	65	27
2014	3 to 10 years in the federal public service	23	24	23	13	11	0	5	26	49	74
2014	11 to 20 years in the federal public service	17	34	21	11	15	0	2	27	52	47
2014	More than 20 years in the federal public service	32	27	15	13	7	4	2	21	63	55
2011	Less than 3 years in the federal public service	2	2	27	40	16	4	9	64	5	41
2011	3 to 10 years in the federal public service	10	15	31	28	11	5	0	41	26	66
2011	11 to 20 years in the federal public service	11	35	24	11	13	0	6	26	49	37
2011	More than 20 years in the federal public service	13	22	36	16	11	2	2	27	36	54
2008	Less than 3 years in the federal public service	3	3	23	39	13	6	13	64	8	31
2008	3 to 10 years in the federal public service	11	29	17	17	17	3	6	38	44	35
2008	11 to 20 years in the federal public service	29	23	35	10	0	0	3	10	53	31
2008	More than 20 years in the federal public service	14	28	34	16	6	0	2	22	43	64

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	12	12	30	35	5	3	71	17	31
2017	3 to 10 years in the federal public service	17	11	27	22	16	2	4	41	30	42
2017	11 to 20 years in the federal public service	16	32	25	17	7	0	3	25	50	38
2017	More than 20 years in the federal public service	9	15	33	33	6	0	3	41	25	27
2014	3 to 10 years in the federal public service	3	11	28	33	21	3	1	56	14	73
2014	11 to 20 years in the federal public service	5	8	30	27	23	0	6	54	14	48
2014	More than 20 years in the federal public service	5	12	25	31	26	0	0	57	18	55
2011	Less than 3 years in the federal public service	2	2	23	38	20	11	5	68	5	40
2011	3 to 10 years in the federal public service	3	6	24	34	22	6	5	63	10	66
2011	11 to 20 years in the federal public service	6	6	38	29	16	0	6	48	12	37
2011	More than 20 years in the federal public service	2	21	41	18	17	2	0	35	23	54
2008	Less than 3 years in the federal public service	6	3	26	26	19	10	10	56	12	31
2008	3 to 10 years in the federal public service	14	17	22	14	31	0	3	46	31	36
2008	11 to 20 years in the federal public service	16	16	23	23	13	6	3	39	36	31
2008	More than 20 years in the federal public service	8	25	36	17	8	3	3	27	35	64

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	6	33	24	28	0	0	52	15	31
2017	3 to 10 years in the federal public service	17	16	33	22	4	6	2	28	36	42
2017	11 to 20 years in the federal public service	3	18	45	23	7	4	0	32	22	38
2017	More than 20 years in the federal public service	10	17	28	20	15	5	7	39	30	27
2014	3 to 10 years in the federal public service	8	30	27	19	11	3	3	32	39	74
2014	11 to 20 years in the federal public service	10	23	27	19	18	2	0	38	34	47
2014	More than 20 years in the federal public service	9	24	34	15	15	0	2	31	34	55

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	18	6	7	3	0	0	85	10	31
2017	3 to 10 years in the federal public service	81	8	2	4	5	0	0	88	9	43
2017	11 to 20 years in the federal public service	42	27	9	20	2	0	0	69	22	38
2017	More than 20 years in the federal public service	74	10	8	3	0	0	5	89	3	27
2014	3 to 10 years in the federal public service	65	16	8	3	3	0	6	86	6	74
2014	11 to 20 years in the federal public service	65	19	8	2	6	0	0	84	8	48
2014	More than 20 years in the federal public service	67	17	3	7	6	0	0	84	13	55
2011	Less than 3 years in the federal public service	66	23	4	2	4	0	0	89	6	41
2011	3 to 10 years in the federal public service	59	15	12	11	4	0	0	73	15	66
2011	11 to 20 years in the federal public service	73	16	3	5	2	0	0	90	8	37
2011	More than 20 years in the federal public service	69	15	2	4	9	0	2	86	12	53
2008	Less than 3 years in the federal public service	48	32	3	3	3	0	10	89	7	31
2008	3 to 10 years in the federal public service	78	17	3	3	0	0	0	94	3	36
2008	11 to 20 years in the federal public service	61	23	6	6	3	0	0	84	10	31
2008	More than 20 years in the federal public service	68	10	11	3	3	2	3	82	7	63

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	22	3	3	0	9	7	93	4	31
2017	3 to 10 years in the federal public service	41	39	9	6	0	2	2	83	7	43
2017	11 to 20 years in the federal public service	27	35	27	3	0	2	6	67	3	38
2017	More than 20 years in the federal public service	21	57	7	5	0	0	10	87	5	27
2014	3 to 10 years in the federal public service	39	18	15	11	8	6	3	63	20	74
2014	11 to 20 years in the federal public service	34	23	15	12	6	2	9	63	20	48
2014	More than 20 years in the federal public service	33	32	12	8	9	2	4	70	17	55

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	15	3	6	0	0	91	6	31
2017	3 to 10 years in the federal public service	57	25	6	6	5	0	83	11	43
2017	11 to 20 years in the federal public service	53	25	11	11	0	0	78	11	38
2017	More than 20 years in the federal public service	57	35	4	0	5	0	91	5	27
2014	3 to 10 years in the federal public service	52	23	5	13	5	2	76	19	74
2014	11 to 20 years in the federal public service	52	25	8	4	11	0	77	15	48
2014	More than 20 years in the federal public service	46	32	9	7	5	0	78	12	55

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	18	9	0	3	0	0	88	3	31
2017	3 to 10 years in the federal public service	31	42	14	10	0	2	0	75	10	43
2017	11 to 20 years in the federal public service	34	52	11	2	0	0	0	86	2	38
2017	More than 20 years in the federal public service	44	41	4	3	0	9	0	92	4	27
2014	3 to 10 years in the federal public service	41	31	11	11	4	0	3	74	15	74
2014	11 to 20 years in the federal public service	35	46	2	15	2	0	0	81	17	48
2014	More than 20 years in the federal public service	38	42	5	13	2	0	0	80	15	55
2011	Less than 3 years in the federal public service	48	39	2	6	0	5	0	92	6	41
2011	3 to 10 years in the federal public service	38	27	10	10	9	3	3	69	20	66
2011	11 to 20 years in the federal public service	48	32	6	11	3	0	0	80	14	37
2011	More than 20 years in the federal public service	31	37	13	18	0	0	0	69	18	53
2008	Less than 3 years in the federal public service	61	29	3	3	0	3	0	93	3	31
2008	3 to 10 years in the federal public service	42	31	11	8	6	0	3	74	14	36
2008	11 to 20 years in the federal public service	39	23	16	10	13	0	0	61	23	31
2008	More than 20 years in the federal public service	39	36	14	6	2	0	3	77	8	64

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	23	9	0	0	11	0	90	0	31
2017	3 to 10 years in the federal public service	37	27	6	9	9	12	0	72	21	43
2017	11 to 20 years in the federal public service	30	31	15	9	5	7	3	67	15	38
2017	More than 20 years in the federal public service	38	40	7	4	3	4	3	84	8	27
2014	3 to 10 years in the federal public service	41	20	11	14	5	7	3	67	21	74
2014	11 to 20 years in the federal public service	44	14	13	11	6	11	2	66	19	48
2014	More than 20 years in the federal public service	34	27	21	7	5	2	4	65	13	55
2011	Less than 3 years in the federal public service	44	22	11	4	0	19	0	82	5	41
2011	3 to 10 years in the federal public service	41	21	4	9	10	11	4	73	22	66
2011	11 to 20 years in the federal public service	56	25	0	11	8	0	0	81	19	37
2011	More than 20 years in the federal public service	44	16	13	15	10	2	0	61	25	54
2008	Less than 3 years in the federal public service	65	19	6	3	0	6	0	90	3	31
2008	3 to 10 years in the federal public service	44	19	6	14	6	11	0	72	22	36
2008	11 to 20 years in the federal public service	39	19	16	6	19	0	0	58	26	31
2008	More than 20 years in the federal public service	52	17	13	11	5	0	3	71	16	64

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	12	6	15	0	31	10	65	25	31
2017	3 to 10 years in the federal public service	9	27	20	20	2	19	3	46	29	43
2017	11 to 20 years in the federal public service	9	22	27	0	8	24	12	47	12	38
2017	More than 20 years in the federal public service	15	30	26	5	0	14	10	59	6	27
2014	3 to 10 years in the federal public service	15	20	22	12	9	15	6	44	27	74
2014	11 to 20 years in the federal public service	21	20	17	14	8	12	6	51	28	48
2014	More than 20 years in the federal public service	23	16	20	19	7	10	5	46	31	55

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	16	0	0	3	0	97	3	31
2017	3 to 10 years in the federal public service	70	24	0	5	0	0	95	5	43
2017	11 to 20 years in the federal public service	55	34	8	2	0	0	90	2	38
2017	More than 20 years in the federal public service	55	33	9	3	0	0	88	3	26
2014	3 to 10 years in the federal public service	53	28	8	8	1	2	83	9	74
2014	11 to 20 years in the federal public service	52	35	4	4	4	0	88	8	48
2014	More than 20 years in the federal public service	50	37	7	2	4	0	87	5	55

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	27	6	9	0	0	0	84	9	30
2017	3 to 10 years in the federal public service	51	31	6	10	2	0	0	82	12	43
2017	11 to 20 years in the federal public service	40	45	8	4	3	0	0	85	7	38
2017	More than 20 years in the federal public service	50	34	3	9	0	0	4	87	10	27
2014	3 to 10 years in the federal public service	47	31	12	8	1	0	2	79	9	74
2014	11 to 20 years in the federal public service	42	29	12	8	6	3	0	73	15	48
2014	More than 20 years in the federal public service	42	39	11	2	7	0	0	80	9	55
2011	Less than 3 years in the federal public service	35	33	13	12	5	2	0	69	17	41
2011	3 to 10 years in the federal public service	20	49	13	10	2	2	4	73	13	66
2011	11 to 20 years in the federal public service	38	35	8	13	6	0	0	73	19	37
2011	More than 20 years in the federal public service	39	45	6	2	8	0	0	84	10	54
2008	Less than 3 years in the federal public service	35	29	3	10	10	0	13	74	22	31
2008	3 to 10 years in the federal public service	39	28	19	14	0	0	0	67	14	36
2008	11 to 20 years in the federal public service	39	23	13	10	13	3	0	63	23	31
2008	More than 20 years in the federal public service	39	34	6	13	8	0	0	73	20	64

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	9	6	0	0	0	0	94	0	31
2017	3 to 10 years in the federal public service	58	27	9	4	2	0	0	85	6	43
2017	11 to 20 years in the federal public service	57	28	9	3	3	0	0	86	6	38
2017	More than 20 years in the federal public service	57	25	12	0	3	0	3	84	3	27
2014	3 to 10 years in the federal public service	57	26	8	4	3	1	2	85	7	74
2014	11 to 20 years in the federal public service	40	26	12	6	8	7	0	71	16	48
2014	More than 20 years in the federal public service	49	33	9	3	5	0	0	82	9	55
2011	Less than 3 years in the federal public service	48	28	7	8	7	2	0	78	15	41
2011	3 to 10 years in the federal public service	35	34	12	6	6	5	3	75	13	66
2011	11 to 20 years in the federal public service	40	32	16	8	3	0	0	73	11	37
2011	More than 20 years in the federal public service	48	28	11	7	3	3	0	78	10	54
2008	Less than 3 years in the federal public service	45	26	10	10	3	0	6	76	14	31
2008	3 to 10 years in the federal public service	51	17	17	9	6	0	0	69	14	35
2008	11 to 20 years in the federal public service	45	19	6	10	16	3	0	67	27	31
2008	More than 20 years in the federal public service	41	33	11	5	8	3	0	76	13	64

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	15	9	3	0	3	0	87	3	31
2017	3 to 10 years in the federal public service	53	25	12	4	4	2	0	80	8	43
2017	11 to 20 years in the federal public service	53	23	13	7	3	0	0	76	10	38
2017	More than 20 years in the federal public service	61	22	9	4	3	0	0	83	7	27
2014	3 to 10 years in the federal public service	46	31	8	10	3	0	2	79	13	74
2014	11 to 20 years in the federal public service	42	23	12	15	6	3	0	66	21	48
2014	More than 20 years in the federal public service	44	31	13	8	4	2	0	76	11	55
2011	Less than 3 years in the federal public service	39	39	7	9	4	2	0	79	14	41
2011	3 to 10 years in the federal public service	33	40	7	16	2	0	3	75	18	65
2011	11 to 20 years in the federal public service	49	19	18	8	6	0	0	68	14	37
2011	More than 20 years in the federal public service	44	26	5	17	7	0	0	70	24	54
2008	Less than 3 years in the federal public service	39	16	13	19	3	0	10	61	25	31
2008	3 to 10 years in the federal public service	36	31	14	11	8	0	0	67	19	36
2008	11 to 20 years in the federal public service	42	19	10	16	13	0	0	61	29	31
2008	More than 20 years in the federal public service	42	28	9	8	13	0	0	70	20	64

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	90	10	0	0	0	0	0	100	0	31
2017	3 to 10 years in the federal public service	88	5	2	2	3	0	0	93	5	43
2017	11 to 20 years in the federal public service	67	15	9	9	0	0	0	82	9	38
2017	More than 20 years in the federal public service	91	4	0	3	0	0	3	97	3	27
2014	3 to 10 years in the federal public service	80	14	1	0	1	0	3	97	1	74
2014	11 to 20 years in the federal public service	73	17	4	0	4	0	2	91	4	48
2014	More than 20 years in the federal public service	76	13	5	4	0	0	2	91	4	55
2011	Less than 3 years in the federal public service	75	12	0	4	4	2	2	91	9	41
2011	3 to 10 years in the federal public service	68	16	9	3	0	0	4	88	3	66
2011	11 to 20 years in the federal public service	76	17	2	3	0	0	2	95	3	37
2011	More than 20 years in the federal public service	76	12	3	5	0	0	3	91	5	54
2008	Less than 3 years in the federal public service	70	17	0	0	0	0	13	100	0	30
2008	3 to 10 years in the federal public service	86	8	3	3	0	0	0	94	3	36
2008	11 to 20 years in the federal public service	74	6	13	3	3	0	0	81	6	31
2008	More than 20 years in the federal public service	80	14	2	3	0	2	0	95	3	64

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	21	0	6	4	0	0	90	10	31
2017	3 to 10 years in the federal public service	67	15	10	3	0	4	0	86	3	43
2017	11 to 20 years in the federal public service	50	22	17	0	3	0	9	79	3	38
2017	More than 20 years in the federal public service	71	8	9	4	3	0	4	83	7	27
2014	3 to 10 years in the federal public service	43	21	4	5	11	7	8	76	19	74
2014	11 to 20 years in the federal public service	45	12	15	6	9	8	4	66	17	48
2014	More than 20 years in the federal public service	48	23	5	5	7	4	7	80	14	55
2011	Less than 3 years in the federal public service	47	20	11	2	13	5	2	72	16	41
2011	3 to 10 years in the federal public service	41	30	1	16	4	2	6	76	22	66
2011	11 to 20 years in the federal public service	35	36	14	3	6	5	2	76	9	37
2011	More than 20 years in the federal public service	50	28	9	2	7	0	3	81	9	54

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	6	7	3	0	0	90	3	31
2017	3 to 10 years in the federal public service	70	22	2	2	4	0	92	6	43
2017	11 to 20 years in the federal public service	65	20	9	0	3	4	88	3	38
2017	More than 20 years in the federal public service	70	13	9	4	3	0	83	7	27

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	87	7	6	0	0	0	94	0	31
2017	3 to 10 years in the federal public service	68	25	7	0	0	0	93	0	43
2017	11 to 20 years in the federal public service	64	13	17	4	0	2	79	4	38
2017	More than 20 years in the federal public service	56	31	3	7	3	0	87	10	27

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	3	9	0	0	0	0	91	0	31
2017	3 to 10 years in the federal public service	62	23	5	6	2	2	0	87	8	43
2017	11 to 20 years in the federal public service	62	18	15	3	3	0	0	79	6	38
2017	More than 20 years in the federal public service	62	21	10	3	3	0	0	83	7	27
2014	3 to 10 years in the federal public service	51	31	6	8	3	0	2	83	11	74
2014	11 to 20 years in the federal public service	46	21	19	8	7	0	0	66	15	48
2014	More than 20 years in the federal public service	58	29	5	0	7	0	0	88	7	55

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	11 to 20 years in the federal public service	39	42	9	0	10	0	0	81	10	11
2014	3 to 10 years in the federal public service	28	29	0	10	0	10	23	86	14	10
2014	11 to 20 years in the federal public service	34	32	8	0	0	9	17	89	0	12
2014	More than 20 years in the federal public service	34	23	16	0	8	4	16	71	9	26

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	25	10	0	3	3	86	3	30
2017	3 to 10 years in the federal public service	21	42	24	6	5	2	64	11	43
2017	11 to 20 years in the federal public service	17	38	23	8	10	5	58	18	38
2017	More than 20 years in the federal public service	19	39	27	5	10	0	58	15	27
2014	3 to 10 years in the federal public service	30	27	16	15	6	6	61	22	72
2014	11 to 20 years in the federal public service	21	30	23	11	12	2	53	24	48
2014	More than 20 years in the federal public service	21	32	20	12	11	4	55	24	55
2011	Less than 3 years in the federal public service	31	29	13	2	9	15	71	14	41
2011	3 to 10 years in the federal public service	20	33	12	13	12	9	59	28	66
2011	11 to 20 years in the federal public service	31	41	16	8	3	0	73	11	37
2011	More than 20 years in the federal public service	26	20	21	20	7	6	49	28	54

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	25	9	7	0	0	0	84	7	31
2017	3 to 10 years in the federal public service	22	36	18	15	8	0	0	58	24	43
2017	11 to 20 years in the federal public service	19	39	28	10	3	0	0	59	13	38
2017	More than 20 years in the federal public service	13	35	24	19	10	0	0	48	29	27
2014	3 to 10 years in the federal public service	28	36	13	15	8	0	0	64	23	74
2014	11 to 20 years in the federal public service	25	24	27	10	12	0	0	50	23	48
2014	More than 20 years in the federal public service	19	31	25	13	12	0	0	50	25	55
2011	Less than 3 years in the federal public service	44	21	18	15	2	0	0	65	18	41
2011	3 to 10 years in the federal public service	26	29	21	4	15	3	1	57	21	66
2011	11 to 20 years in the federal public service	29	33	19	8	11	0	0	62	19	37
2011	More than 20 years in the federal public service	28	20	24	16	12	0	0	48	28	54
2008	Less than 3 years in the federal public service	43	30	13	0	7	3	3	79	7	30
2008	3 to 10 years in the federal public service	22	25	28	17	8	0	0	47	25	36
2008	11 to 20 years in the federal public service	19	23	19	19	19	0	0	42	39	31
2008	More than 20 years in the federal public service	25	30	13	13	20	0	0	55	33	64

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	20	15	7	0	3	78	7	31
2017	3 to 10 years in the federal public service	24	28	11	27	8	2	53	36	43
2017	11 to 20 years in the federal public service	12	35	34	16	3	0	47	19	38
2017	More than 20 years in the federal public service	13	35	24	12	15	0	49	27	27
2014	3 to 10 years in the federal public service	23	33	16	19	4	6	59	24	74
2014	11 to 20 years in the federal public service	21	33	23	8	10	5	57	19	48
2014	More than 20 years in the federal public service	23	37	17	9	14	0	60	23	55
2011	Less than 3 years in the federal public service	24	33	19	15	2	7	61	19	41
2011	3 to 10 years in the federal public service	21	30	16	19	4	9	57	26	66
2011	11 to 20 years in the federal public service	29	36	18	14	3	0	65	17	37
2011	More than 20 years in the federal public service	24	36	20	12	5	3	61	18	54
2008	Less than 3 years in the federal public service	26	42	23	0	6	3	70	7	31
2008	3 to 10 years in the federal public service	22	19	31	17	8	3	43	26	36
2008	11 to 20 years in the federal public service	19	19	19	29	13	0	39	42	31
2008	More than 20 years in the federal public service	13	34	17	20	13	3	48	34	64

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	25	6	6	7	6	0	80	14	31
2017	3 to 10 years in the federal public service	33	30	6	20	8	2	0	64	29	43
2017	11 to 20 years in the federal public service	12	39	23	13	10	2	0	53	24	38
2017	More than 20 years in the federal public service	28	22	30	7	9	5	0	53	16	27
2014	3 to 10 years in the federal public service	32	28	11	16	7	7	0	64	24	74
2014	11 to 20 years in the federal public service	21	33	12	15	12	6	0	58	29	48
2014	More than 20 years in the federal public service	34	20	24	7	11	4	0	56	19	55
2011	Less than 3 years in the federal public service	40	24	15	2	7	12	0	72	10	41
2011	3 to 10 years in the federal public service	24	38	13	10	11	3	0	64	22	66
2011	11 to 20 years in the federal public service	34	33	13	17	3	0	0	67	20	37
2011	More than 20 years in the federal public service	34	31	20	9	7	0	0	65	16	54
2008	Less than 3 years in the federal public service	35	29	13	3	10	6	3	71	14	31
2008	3 to 10 years in the federal public service	28	17	22	17	11	6	0	47	29	36
2008	11 to 20 years in the federal public service	16	26	13	19	16	10	0	46	39	31
2008	More than 20 years in the federal public service	22	30	6	23	16	3	0	53	40	64

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	32	3	13	0	0	0	84	13	31
2017	3 to 10 years in the federal public service	30	34	9	15	13	0	0	64	28	43
2017	11 to 20 years in the federal public service	15	43	16	13	14	0	0	58	26	38
2017	More than 20 years in the federal public service	7	55	30	5	3	0	0	62	8	27
2014	3 to 10 years in the federal public service	19	36	18	16	8	3	0	57	25	74
2014	11 to 20 years in the federal public service	21	21	24	14	17	3	0	43	32	48
2014	More than 20 years in the federal public service	14	35	22	14	14	0	0	49	29	55
2011	Less than 3 years in the federal public service	22	46	9	16	4	2	0	70	21	41
2011	3 to 10 years in the federal public service	14	39	11	25	7	5	0	55	33	66
2011	11 to 20 years in the federal public service	24	44	14	13	6	0	0	67	19	37
2011	More than 20 years in the federal public service	21	29	15	23	13	0	0	50	35	54
2008	Less than 3 years in the federal public service	29	26	19	16	6	0	3	57	23	31
2008	3 to 10 years in the federal public service	17	28	17	22	14	3	0	46	37	36
2008	11 to 20 years in the federal public service	10	39	3	26	23	0	0	48	48	31
2008	More than 20 years in the federal public service	16	30	14	22	19	0	0	45	41	64

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	31	7	0	0	0	93	0	31
2017	3 to 10 years in the federal public service	50	39	3	2	6	0	89	8	43
2017	11 to 20 years in the federal public service	37	39	14	7	3	0	77	10	38
2017	More than 20 years in the federal public service	43	39	14	3	0	0	82	3	27
2014	3 to 10 years in the federal public service	48	40	8	4	0	0	88	4	74
2014	11 to 20 years in the federal public service	50	37	13	0	0	0	87	0	48
2014	More than 20 years in the federal public service	43	39	16	0	2	0	82	2	55
2011	Less than 3 years in the federal public service	60	33	5	0	2	0	93	2	41
2011	3 to 10 years in the federal public service	46	36	11	4	1	1	83	6	66
2011	11 to 20 years in the federal public service	53	38	3	6	0	0	92	6	37
2011	More than 20 years in the federal public service	53	36	7	2	2	0	89	3	54

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	17	9	9	0	3	0	82	9	31
2017	3 to 10 years in the federal public service	61	31	6	2	0	0	0	92	2	43
2017	11 to 20 years in the federal public service	51	35	9	0	2	3	0	88	2	38
2017	More than 20 years in the federal public service	55	35	4	0	4	0	3	92	4	27
2014	3 to 10 years in the federal public service	53	40	1	1	3	1	0	95	4	74
2014	11 to 20 years in the federal public service	45	44	9	0	0	2	0	91	0	48
2014	More than 20 years in the federal public service	49	41	4	0	2	2	2	94	2	54
2011	Less than 3 years in the federal public service	63	27	8	0	0	2	0	91	0	41
2011	3 to 10 years in the federal public service	38	38	10	5	1	7	0	82	7	66
2011	11 to 20 years in the federal public service	67	27	3	0	0	3	0	97	0	37
2011	More than 20 years in the federal public service	47	32	7	8	0	3	2	84	9	54

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	11	6	3	6	6	0	85	9	31
2017	3 to 10 years in the federal public service	63	21	8	6	0	2	0	86	6	43
2017	11 to 20 years in the federal public service	37	34	8	8	10	4	0	74	18	38
2017	More than 20 years in the federal public service	53	27	7	7	7	0	0	80	14	27
2014	3 to 10 years in the federal public service	46	31	10	5	4	3	1	80	10	74
2014	11 to 20 years in the federal public service	38	29	14	6	10	2	0	68	17	48
2014	More than 20 years in the federal public service	41	22	17	11	9	0	0	63	20	55
2011	Less than 3 years in the federal public service	42	23	14	9	7	4	0	68	17	41
2011	3 to 10 years in the federal public service	24	38	15	11	7	3	2	65	19	66
2011	11 to 20 years in the federal public service	46	22	21	5	0	0	5	72	6	37
2011	More than 20 years in the federal public service	32	42	7	12	7	0	0	74	19	54
2008	Less than 3 years in the federal public service	35	48	6	6	0	0	3	87	7	31
2008	3 to 10 years in the federal public service	19	28	14	14	11	11	3	55	29	36
2008	11 to 20 years in the federal public service	35	35	10	6	10	3	0	73	17	31
2008	More than 20 years in the federal public service	33	30	11	11	11	5	0	66	23	64

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	33	14	6	0	9	0	78	6	31
2017	3 to 10 years in the federal public service	36	38	14	6	4	2	0	76	10	43
2017	11 to 20 years in the federal public service	25	17	43	7	2	3	2	45	10	38
2017	More than 20 years in the federal public service	20	42	20	15	0	3	0	64	16	27
2014	3 to 10 years in the federal public service	38	27	20	4	8	3	1	67	12	74
2014	11 to 20 years in the federal public service	25	35	21	6	4	7	2	66	11	48
2014	More than 20 years in the federal public service	26	29	17	7	7	11	2	64	17	55
2011	Less than 3 years in the federal public service	19	26	14	13	11	15	2	55	29	41
2011	3 to 10 years in the federal public service	20	38	13	16	4	9	0	64	22	66
2011	11 to 20 years in the federal public service	43	30	11	8	5	3	0	75	14	37
2011	More than 20 years in the federal public service	17	44	20	8	4	7	0	66	13	54

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	23	11	9	0	27	4	72	12	31
2017	3 to 10 years in the federal public service	23	13	16	17	12	16	4	44	36	43
2017	11 to 20 years in the federal public service	16	15	18	29	5	14	2	37	41	38
2017	More than 20 years in the federal public service	11	23	26	4	21	11	4	41	29	27
2014	3 to 10 years in the federal public service	18	16	26	4	23	11	3	39	31	74
2014	11 to 20 years in the federal public service	11	12	19	21	29	4	4	25	54	48
2014	More than 20 years in the federal public service	20	9	20	22	18	8	3	33	45	55
2011	Less than 3 years in the federal public service	21	11	16	0	23	24	5	45	33	41
2011	3 to 10 years in the federal public service	7	18	13	23	17	18	4	32	51	66
2011	11 to 20 years in the federal public service	16	11	24	11	19	14	5	33	37	37
2011	More than 20 years in the federal public service	23	14	13	22	16	9	3	43	42	54

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	25	7	3	0	0	90	3	31
2017	3 to 10 years in the federal public service	74	19	0	4	3	0	93	7	43
2017	11 to 20 years in the federal public service	42	28	16	11	3	0	71	14	38
2017	More than 20 years in the federal public service	69	19	10	3	0	0	87	3	27
2014	3 to 10 years in the federal public service	58	18	9	6	4	4	80	11	74
2014	11 to 20 years in the federal public service	57	24	2	13	4	0	81	17	46
2014	More than 20 years in the federal public service	42	29	17	5	6	2	72	11	55

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	17	3	3	0	7	0	94	3	31
2017	3 to 10 years in the federal public service	81	14	0	5	0	0	0	95	5	43
2017	11 to 20 years in the federal public service	50	37	7	0	3	0	3	90	3	37
2017	More than 20 years in the federal public service	74	21	5	0	0	0	0	95	0	27
2014	3 to 10 years in the federal public service	75	18	4	0	1	0	1	95	1	74
2014	11 to 20 years in the federal public service	65	23	4	2	0	4	2	93	2	48
2014	More than 20 years in the federal public service	61	33	2	0	2	2	0	96	2	55
2011	Less than 3 years in the federal public service	89	5	4	2	0	0	0	94	2	41
2011	3 to 10 years in the federal public service	69	25	4	2	0	0	0	94	2	66
2011	11 to 20 years in the federal public service	79	19	0	2	0	0	0	98	2	37
2011	More than 20 years in the federal public service	68	23	2	0	0	4	3	98	0	54
2008	Less than 3 years in the federal public service	74	19	3	0	0	0	3	97	0	31
2008	3 to 10 years in the federal public service	58	31	6	0	0	0	6	94	0	36
2008	11 to 20 years in the federal public service	68	19	10	3	0	0	0	87	3	31
2008	More than 20 years in the federal public service	67	22	3	5	0	2	2	92	5	63

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	30	3	6	0	6	0	90	7	31
2017	3 to 10 years in the federal public service	33	50	5	5	5	2	0	84	10	43
2017	11 to 20 years in the federal public service	23	46	11	18	2	0	0	68	20	38
2017	More than 20 years in the federal public service	27	38	19	9	8	0	0	65	17	27
2014	3 to 10 years in the federal public service	35	41	12	7	5	0	0	76	12	74
2014	11 to 20 years in the federal public service	29	33	19	8	10	0	0	62	19	48
2014	More than 20 years in the federal public service	36	38	11	5	9	2	0	75	15	55
2011	Less than 3 years in the federal public service	37	36	7	11	8	0	0	74	20	41
2011	3 to 10 years in the federal public service	33	36	7	12	7	5	0	73	20	66
2011	11 to 20 years in the federal public service	40	36	13	8	0	2	0	78	8	37
2011	More than 20 years in the federal public service	36	33	12	11	7	0	0	70	18	54
2008	Less than 3 years in the federal public service	45	23	13	13	3	0	3	70	17	31
2008	3 to 10 years in the federal public service	25	14	19	22	14	6	0	41	38	36
2008	11 to 20 years in the federal public service	26	35	19	6	13	0	0	61	19	31
2008	More than 20 years in the federal public service	30	34	16	14	6	0	0	64	20	64

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	27	10	9	3	9	0	76	13	31
2017	3 to 10 years in the federal public service	17	36	17	11	17	0	3	54	28	43
2017	11 to 20 years in the federal public service	14	28	12	23	20	2	0	43	45	38
2017	More than 20 years in the federal public service	11	15	30	15	26	0	3	27	43	27
2014	3 to 10 years in the federal public service	24	18	16	17	19	3	3	44	38	74
2014	11 to 20 years in the federal public service	11	19	19	27	25	0	0	30	52	48
2014	More than 20 years in the federal public service	14	14	12	35	14	2	9	32	55	55
2011	Less than 3 years in the federal public service	10	25	11	25	18	9	2	39	48	41
2011	3 to 10 years in the federal public service	13	14	18	27	19	6	4	29	51	66
2011	11 to 20 years in the federal public service	13	25	19	27	13	0	2	39	41	37
2011	More than 20 years in the federal public service	9	20	15	21	27	2	5	31	52	54
2008	Less than 3 years in the federal public service	19	29	3	23	10	3	13	58	38	31
2008	3 to 10 years in the federal public service	14	25	14	17	28	3	0	40	46	36
2008	11 to 20 years in the federal public service	3	26	10	23	35	0	3	30	60	31
2008	More than 20 years in the federal public service	10	22	11	24	25	0	8	34	53	63

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	24	13	6	3	0	78	9	31
2017	3 to 10 years in the federal public service	27	54	9	5	0	4	85	6	43
2017	11 to 20 years in the federal public service	19	46	20	10	5	0	65	15	38
2017	More than 20 years in the federal public service	20	48	24	3	5	0	68	8	27

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	24	9	2	0	6	88	2	31
2017	3 to 10 years in the federal public service	47	32	10	2	2	7	85	4	43
2017	11 to 20 years in the federal public service	34	39	16	3	3	6	77	6	38
2017	More than 20 years in the federal public service	44	32	24	0	0	0	76	0	27
2014	3 to 10 years in the federal public service	55	29	10	4	0	1	85	4	74
2014	11 to 20 years in the federal public service	34	42	19	0	0	6	80	0	48
2014	More than 20 years in the federal public service	43	48	8	0	2	0	91	2	55

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	30	3	2	0	0	95	2	31
2017	3 to 10 years in the federal public service	43	40	12	2	2	2	84	4	43
2017	11 to 20 years in the federal public service	39	37	15	2	3	4	79	5	37
2017	More than 20 years in the federal public service	46	41	9	4	0	0	87	4	27
2014	3 to 10 years in the federal public service	54	32	6	4	3	1	87	7	74
2014	11 to 20 years in the federal public service	37	40	15	2	4	2	79	6	48
2014	More than 20 years in the federal public service	36	37	17	2	5	4	75	7	55
2011	Less than 3 years in the federal public service	48	29	7	9	5	2	79	14	41
2011	3 to 10 years in the federal public service	36	37	15	9	3	0	73	12	66
2011	11 to 20 years in the federal public service	29	50	11	5	2	2	81	8	37
2011	More than 20 years in the federal public service	40	34	7	10	5	4	77	16	54

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	23	0	0	0	100	0	31
2017	3 to 10 years in the federal public service	56	30	5	4	5	86	9	42
2017	11 to 20 years in the federal public service	34	51	7	3	5	86	8	38
2017	More than 20 years in the federal public service	45	41	9	5	0	86	5	27
2014	3 to 10 years in the federal public service	53	32	5	8	1	85	9	74
2014	11 to 20 years in the federal public service	44	27	17	6	6	70	13	48
2014	More than 20 years in the federal public service	39	43	7	5	5	82	11	55
2011	Less than 3 years in the federal public service	60	20	7	13	0	80	13	41
2011	3 to 10 years in the federal public service	45	33	8	9	4	78	13	66
2011	11 to 20 years in the federal public service	43	38	14	6	0	81	6	37
2011	More than 20 years in the federal public service	49	32	5	10	4	81	14	54
2008	Less than 3 years in the federal public service	65	23	13	0	0	87	0	31
2008	3 to 10 years in the federal public service	25	47	14	11	3	72	14	36
2008	11 to 20 years in the federal public service	32	35	13	3	16	68	19	31
2008	More than 20 years in the federal public service	41	22	13	17	8	63	25	64

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	24	3	7	0	0	90	7	31
2017	3 to 10 years in the federal public service	33	38	11	11	7	0	71	18	43
2017	11 to 20 years in the federal public service	24	29	30	12	6	0	53	18	38
2017	More than 20 years in the federal public service	30	36	11	3	15	5	70	19	27
2014	3 to 10 years in the federal public service	40	30	15	11	5	0	69	16	74
2014	11 to 20 years in the federal public service	32	35	12	2	13	7	71	16	48
2014	More than 20 years in the federal public service	31	37	15	7	10	0	68	18	55
2011	Less than 3 years in the federal public service	53	17	20	5	5	0	70	9	40
2011	3 to 10 years in the federal public service	24	46	9	9	10	2	71	20	66
2011	11 to 20 years in the federal public service	43	24	19	11	3	0	67	14	37
2011	More than 20 years in the federal public service	40	29	21	4	7	0	68	11	54

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	19	6	3	0	0	91	3	31
2017	3 to 10 years in the federal public service	36	33	5	18	8	0	68	26	43
2017	11 to 20 years in the federal public service	27	30	28	8	8	0	56	16	38
2017	More than 20 years in the federal public service	22	36	23	7	11	0	59	18	27
2014	3 to 10 years in the federal public service	36	39	9	12	3	0	76	15	73
2014	11 to 20 years in the federal public service	34	37	11	9	11	0	70	19	48
2014	More than 20 years in the federal public service	32	37	11	13	7	0	69	19	55
2011	Less than 3 years in the federal public service	54	20	16	7	2	0	74	10	39
2011	3 to 10 years in the federal public service	27	41	9	10	12	2	68	22	65
2011	11 to 20 years in the federal public service	43	30	19	6	3	0	73	8	37
2011	More than 20 years in the federal public service	42	32	10	9	7	0	74	16	54
2008	Less than 3 years in the federal public service	48	29	23	0	0	0	77	0	31
2008	3 to 10 years in the federal public service	19	39	17	19	6	0	58	25	36
2008	11 to 20 years in the federal public service	26	32	6	26	10	0	58	35	31
2008	More than 20 years in the federal public service	31	30	17	16	6	0	61	22	64

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	26	16	3	3	6	6	75	7	31
2017	3 to 10 years in the federal public service	30	16	20	16	19	0	0	46	35	43
2017	11 to 20 years in the federal public service	31	32	10	13	12	2	0	64	25	38
2017	More than 20 years in the federal public service	32	18	19	4	16	5	6	57	22	27
2014	3 to 10 years in the federal public service	24	35	7	19	11	3	2	62	31	74
2014	11 to 20 years in the federal public service	27	33	14	10	15	0	0	60	25	48
2014	More than 20 years in the federal public service	44	22	9	9	11	2	4	69	21	55
2011	Less than 3 years in the federal public service	25	28	14	11	12	6	4	59	26	40
2011	3 to 10 years in the federal public service	25	29	12	15	16	3	1	56	32	66
2011	11 to 20 years in the federal public service	32	22	17	16	8	5	0	57	25	37
2011	More than 20 years in the federal public service	38	23	18	5	14	2	0	63	19	54
2008	Less than 3 years in the federal public service	35	23	13	19	3	3	3	62	24	31
2008	3 to 10 years in the federal public service	17	31	14	17	17	3	3	50	35	36
2008	11 to 20 years in the federal public service	29	26	13	13	19	0	0	55	32	31
2008	More than 20 years in the federal public service	35	17	16	24	5	2	2	54	30	63

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	29	29	42	31
2017	3 to 10 years in the federal public service	43	28	28	43
2017	11 to 20 years in the federal public service	34	24	42	38
2017	More than 20 years in the federal public service	39	40	21	27
2014	3 to 10 years in the federal public service	27	32	41	74
2014	11 to 20 years in the federal public service	29	37	33	48
2014	More than 20 years in the federal public service	28	52	20	55
2011	Less than 3 years in the federal public service	40	33	27	41
2011	3 to 10 years in the federal public service	26	29	44	66
2011	11 to 20 years in the federal public service	46	27	27	37
2011	More than 20 years in the federal public service	32	48	20	54

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	3 to 10 years in the federal public service	0	11	76	13	0	0	18
2017	11 to 20 years in the federal public service	0	7	93	0	0	0	13
2017	More than 20 years in the federal public service	43	10	39	8	0	0	11
2014	3 to 10 years in the federal public service	6	11	78	0	9999	5	20
2014	11 to 20 years in the federal public service	23	36	41	0	9999	0	14
2014	More than 20 years in the federal public service	63	6	31	0	9999	0	16
2011	Less than 3 years in the federal public service	0	31	54	0	9999	15	15
2011	3 to 10 years in the federal public service	0	17	72	0	9999	12	18
2011	11 to 20 years in the federal public service	5	17	66	6	9999	6	17
2011	More than 20 years in the federal public service	52	6	33	0	9999	9	17

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	0	100	31
2017	3 to 10 years in the federal public service	13	87	43
2017	11 to 20 years in the federal public service	17	83	38
2014	3 to 10 years in the federal public service	26	74	74
2014	11 to 20 years in the federal public service	24	76	47
2014	More than 20 years in the federal public service	24	76	54

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	12	18	3	0	43	14	54	6	31
2017	3 to 10 years in the federal public service	17	16	11	3	5	32	16	63	15	43
2017	11 to 20 years in the federal public service	10	17	28	2	3	32	8	44	8	38
2017	More than 20 years in the federal public service	8	26	29	7	7	25	0	45	17	27
2014	3 to 10 years in the federal public service	12	8	18	10	10	32	9	36	33	74
2014	11 to 20 years in the federal public service	9	10	21	12	15	29	4	28	40	48
2014	More than 20 years in the federal public service	16	22	16	11	20	13	2	45	36	55

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	16	12	3	0	27	0	80	4	31
2017	3 to 10 years in the federal public service	50	24	12	2	5	4	2	80	7	43
2017	11 to 20 years in the federal public service	29	28	26	5	5	3	4	61	11	36
2017	More than 20 years in the federal public service	26	28	36	3	3	4	0	56	7	26
2014	3 to 10 years in the federal public service	29	26	13	13	8	11	0	61	24	74
2014	11 to 20 years in the federal public service	15	28	27	6	10	12	0	50	19	48
2014	More than 20 years in the federal public service	25	22	24	7	18	4	0	49	26	55
2011	Less than 3 years in the federal public service	45	28	17	0	2	5	2	79	3	41
2011	3 to 10 years in the federal public service	33	29	21	7	4	6	0	66	12	66
2011	11 to 20 years in the federal public service	26	33	19	11	8	3	0	61	20	37
2011	More than 20 years in the federal public service	34	29	16	10	9	2	0	64	20	54

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	20	18	9	9	6	22	52	24	31
2017	3 to 10 years in the federal public service	32	43	14	0	6	0	5	79	6	43
2017	11 to 20 years in the federal public service	31	50	10	0	0	0	9	89	0	38
2017	More than 20 years in the federal public service	26	46	7	0	0	0	21	92	0	27
2014	3 to 10 years in the federal public service	18	64	8	1	4	0	4	86	6	74
2014	11 to 20 years in the federal public service	23	54	14	2	0	0	6	83	2	48
2014	More than 20 years in the federal public service	36	46	4	2	0	0	12	94	2	55
2011	Less than 3 years in the federal public service	31	36	7	13	4	2	6	73	19	40
2011	3 to 10 years in the federal public service	22	55	11	3	3	0	7	83	5	66
2011	11 to 20 years in the federal public service	39	41	6	0	0	2	12	93	0	37
2011	More than 20 years in the federal public service	42	41	7	2	2	0	7	89	4	54
2008	Less than 3 years in the federal public service	13	35	16	16	0	0	19	60	20	31
2008	3 to 10 years in the federal public service	28	58	8	3	3	0	0	86	6	36
2008	11 to 20 years in the federal public service	42	48	0	0	0	0	10	100	0	31
2008	More than 20 years in the federal public service	41	48	6	0	0	0	5	93	0	63

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	17	19	8	0	23	21	52	15	31
2017	3 to 10 years in the federal public service	12	11	21	2	3	31	19	46	11	43
2017	11 to 20 years in the federal public service	10	12	25	9	0	28	15	40	15	38
2017	More than 20 years in the federal public service	4	21	27	3	0	38	8	46	5	27
2014	3 to 10 years in the federal public service	6	18	13	5	3	35	20	53	18	74
2014	11 to 20 years in the federal public service	7	14	22	8	6	22	19	37	25	48
2014	More than 20 years in the federal public service	9	20	21	4	4	31	13	51	13	55
2011	Less than 3 years in the federal public service	6	15	17	5	2	43	11	47	15	40
2011	3 to 10 years in the federal public service	4	11	19	7	8	38	13	30	31	66
2011	11 to 20 years in the federal public service	8	25	16	8	3	24	16	55	18	37
2011	More than 20 years in the federal public service	18	13	30	5	0	23	11	47	7	54

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	18	9	0	0	20	22	84	0	31
2017	3 to 10 years in the federal public service	50	30	10	0	0	5	5	88	0	42
2017	11 to 20 years in the federal public service	43	24	19	0	3	2	9	75	3	38
2017	More than 20 years in the federal public service	27	40	6	0	0	6	21	92	0	27
2014	3 to 10 years in the federal public service	48	31	7	0	0	11	4	92	0	74
2014	11 to 20 years in the federal public service	38	27	15	6	0	8	6	76	7	48
2014	More than 20 years in the federal public service	36	36	2	7	2	4	14	87	11	55
2011	Less than 3 years in the federal public service	40	25	0	4	2	24	4	91	9	40
2011	3 to 10 years in the federal public service	34	31	10	9	2	9	5	76	12	66
2011	11 to 20 years in the federal public service	36	30	14	5	0	0	15	78	6	37
2011	More than 20 years in the federal public service	56	25	5	0	0	5	8	94	0	54
2008	Less than 3 years in the federal public service	26	35	6	0	0	13	19	90	0	31
2008	3 to 10 years in the federal public service	50	39	3	6	0	3	0	91	6	36
2008	11 to 20 years in the federal public service	45	26	10	6	3	0	10	79	11	31
2008	More than 20 years in the federal public service	41	32	10	6	3	2	6	79	10	63

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	26	6	3	0	17	22	85	5	31
2017	3 to 10 years in the federal public service	37	25	17	2	0	12	7	77	2	43
2017	11 to 20 years in the federal public service	36	16	20	5	5	13	6	64	12	38
2017	More than 20 years in the federal public service	14	39	13	6	0	8	21	74	8	27
2014	3 to 10 years in the federal public service	38	33	7	1	3	12	6	87	5	74
2014	11 to 20 years in the federal public service	30	25	23	4	2	10	6	65	7	48
2014	More than 20 years in the federal public service	29	30	14	6	5	4	12	70	13	55
2011	Less than 3 years in the federal public service	31	29	2	2	2	29	4	89	7	40
2011	3 to 10 years in the federal public service	21	35	13	8	4	14	5	68	15	66
2011	11 to 20 years in the federal public service	38	44	8	0	0	0	10	91	0	37
2011	More than 20 years in the federal public service	31	39	6	0	5	9	8	86	7	54
2008	Less than 3 years in the federal public service	42	23	3	0	3	13	16	91	5	31
2008	3 to 10 years in the federal public service	36	28	14	8	8	6	0	68	18	36
2008	11 to 20 years in the federal public service	19	19	32	13	6	0	10	43	21	31
2008	More than 20 years in the federal public service	41	20	17	11	8	3	0	63	19	64

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	More than 20 years in the federal public service	0	100	27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	12	15	0	0	47	14	61	0	30
2017	3 to 10 years in the federal public service	10	16	16	0	3	39	15	59	7	43
2017	11 to 20 years in the federal public service	8	16	24	0	3	41	8	46	6	38
2017	More than 20 years in the federal public service	20	10	42	0	0	28	0	42	0	27
2014	3 to 10 years in the federal public service	21	14	8	1	3	40	14	74	8	74
2014	11 to 20 years in the federal public service	15	18	22	0	6	31	9	55	10	48
2014	More than 20 years in the federal public service	16	23	16	9	2	31	4	58	17	55

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	38	9	0	0	21	3	89	0	31
2017	3 to 10 years in the federal public service	40	39	10	2	5	4	0	82	7	43
2017	11 to 20 years in the federal public service	20	42	21	0	3	11	4	72	3	38
2017	More than 20 years in the federal public service	26	26	28	3	0	17	0	62	3	27
2014	3 to 10 years in the federal public service	38	28	9	3	3	15	4	82	6	74
2014	11 to 20 years in the federal public service	23	31	23	2	2	18	0	66	5	48
2014	More than 20 years in the federal public service	30	22	22	6	5	14	0	62	13	55
2011	Less than 3 years in the federal public service	48	30	11	2	0	8	0	85	3	41
2011	3 to 10 years in the federal public service	38	32	19	3	0	9	0	76	3	66
2011	11 to 20 years in the federal public service	29	47	19	3	2	0	0	76	5	37
2011	More than 20 years in the federal public service	41	30	13	7	4	6	0	76	11	54

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	29	22	14	4	3	59	19	31
2017	3 to 10 years in the federal public service	41	29	15	2	8	6	74	10	42
2017	11 to 20 years in the federal public service	42	21	18	5	14	0	64	18	38
2017	More than 20 years in the federal public service	40	30	20	4	3	4	72	7	27

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	23	25	8	3	0	3	63	11	31
2017	3 to 10 years in the federal public service	26	26	24	13	12	0	0	52	24	43
2017	11 to 20 years in the federal public service	5	29	16	33	18	0	0	33	51	38
2017	More than 20 years in the federal public service	3	5	31	32	23	3	4	8	59	27

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	33	9	0	3	3	88	3	31
2017	3 to 10 years in the federal public service	26	36	18	7	13	0	63	20	42
2017	11 to 20 years in the federal public service	8	27	25	21	18	0	35	40	38
2017	More than 20 years in the federal public service	3	9	34	27	21	7	12	52	27

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	33	15	17	3	3	64	20	31
2017	3 to 10 years in the federal public service	28	19	19	19	15	0	47	35	43
2017	11 to 20 years in the federal public service	16	11	26	23	21	2	27	45	38
2017	More than 20 years in the federal public service	10	17	15	25	29	4	28	57	27

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	21	6	0	0	3	94	0	31
2017	3 to 10 years in the federal public service	55	18	15	0	5	8	79	5	43
2017	11 to 20 years in the federal public service	34	30	17	17	0	3	66	17	37
2017	More than 20 years in the federal public service	15	25	24	6	17	14	46	26	27

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	51	3	3	0	0	94	3	30
2017	3 to 10 years in the federal public service	47	26	19	3	3	2	75	6	43
2017	11 to 20 years in the federal public service	28	35	15	8	14	0	63	22	38
2017	More than 20 years in the federal public service	22	29	21	13	10	4	53	25	27

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	30	6	3	0	0	91	3	30
2017	3 to 10 years in the federal public service	28	39	17	10	4	2	69	14	43
2017	11 to 20 years in the federal public service	36	27	19	13	6	0	62	19	38
2017	More than 20 years in the federal public service	35	23	25	9	3	4	61	13	27

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	40	9	6	0	0	85	6	30
2017	3 to 10 years in the federal public service	18	34	20	17	9	2	54	26	43
2017	11 to 20 years in the federal public service	8	33	19	22	16	2	42	39	38
2017	More than 20 years in the federal public service	6	30	35	11	11	7	39	23	27

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	44	12	3	6	0	79	9	30
2017	3 to 10 years in the federal public service	28	32	15	13	8	5	63	22	43
2017	11 to 20 years in the federal public service	28	23	24	8	14	2	52	23	38
2017	More than 20 years in the federal public service	40	7	29	4	14	7	50	19	27

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	30	5	9	0	0	0	85	9	30
2017	3 to 10 years in the federal public service	49	29	11	6	3	0	2	79	9	43
2017	11 to 20 years in the federal public service	29	23	22	18	8	0	0	52	26	38
2017	More than 20 years in the federal public service	26	18	21	15	8	5	7	50	26	27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	15	3	3	0	0	94	3	31
2017	3 to 10 years in the federal public service	77	18	3	0	0	2	97	0	43
2017	11 to 20 years in the federal public service	75	12	6	5	0	2	89	5	38
2017	More than 20 years in the federal public service	60	20	4	0	5	12	90	5	27

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	86	11	0	0	3	0	0	97	3	31
2017	3 to 10 years in the federal public service	83	5	4	3	0	0	5	92	3	42
2017	11 to 20 years in the federal public service	70	12	0	5	8	2	4	87	13	38
2017	More than 20 years in the federal public service	72	15	10	0	0	0	4	90	0	27

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	10	3	3	0	0	94	3	31
2017	3 to 10 years in the federal public service	65	24	6	2	0	2	91	2	43
2017	11 to 20 years in the federal public service	58	24	3	5	5	6	87	10	38
2017	More than 20 years in the federal public service	51	22	16	4	3	4	77	7	27

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	6	3	3	0	0	94	3	31
2017	3 to 10 years in the federal public service	71	20	2	4	0	2	94	4	43
2017	11 to 20 years in the federal public service	64	17	5	2	8	4	85	10	38
2017	More than 20 years in the federal public service	57	11	21	8	0	4	70	8	27

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	6	6	3	10	90	3	31
2017	3 to 10 years in the federal public service	69	8	0	2	21	97	3	42
2017	11 to 20 years in the federal public service	48	22	0	2	28	97	3	38
2017	More than 20 years in the federal public service	26	13	12	0	49	76	0	27

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	6	0	6	3	0	91	9	31
2017	3 to 10 years in the federal public service	76	12	5	0	2	5	92	3	43
2017	11 to 20 years in the federal public service	59	30	8	0	0	4	92	0	38
2017	More than 20 years in the federal public service	65	16	9	3	3	4	85	6	27

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	9	23	3	20	0	0	54	23	31
2017	3 to 10 years in the federal public service	74	10	2	4	0	0	9	93	5	43
2017	11 to 20 years in the federal public service	70	11	8	0	5	0	6	87	5	38
2017	More than 20 years in the federal public service	64	16	4	7	0	5	4	88	8	27

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	23	17	0	0	0	83	0	31
2017	3 to 10 years in the federal public service	64	27	5	2	0	2	93	2	43
2017	11 to 20 years in the federal public service	42	39	13	0	3	4	84	3	38
2017	More than 20 years in the federal public service	57	16	23	0	0	4	76	0	27

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	47	19	6	0	74	6	31
2017	3 to 10 years in the federal public service	23	36	31	2	8	58	10	43
2017	11 to 20 years in the federal public service	8	17	42	24	10	24	34	38
2017	More than 20 years in the federal public service	4	10	58	8	20	14	28	27

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	3	22	49	24	72	6	31
2017	3 to 10 years in the federal public service	12	7	35	32	14	46	19	43
2017	11 to 20 years in the federal public service	12	25	47	10	6	16	37	38
2017	More than 20 years in the federal public service	8	39	25	20	9	28	47	27

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	28	7	7	6	3	79	13	31
2017	3 to 10 years in the federal public service	51	39	5	2	3	0	90	5	43
2017	11 to 20 years in the federal public service	36	39	16	7	2	0	75	9	38
2017	More than 20 years in the federal public service	56	30	14	0	0	0	86	0	27

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	36	10	3	6	6	80	10	31
2017	3 to 10 years in the federal public service	26	31	18	12	7	6	61	20	43
2017	11 to 20 years in the federal public service	7	54	8	23	8	0	61	31	38
2017	More than 20 years in the federal public service	18	42	21	17	3	0	60	19	27

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	19	81	43
2017	11 to 20 years in the federal public service	18	82	38
2014	3 to 10 years in the federal public service	12	88	74
2014	11 to 20 years in the federal public service	10	90	48
2014	More than 20 years in the federal public service	22	78	55

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	32	12	17	0	3	6	33	67	31
2017	3 to 10 years in the federal public service	32	34	17	6	3	5	2	35	65	43
2017	11 to 20 years in the federal public service	45	28	16	3	5	3	0	46	54	38
2017	More than 20 years in the federal public service	57	24	7	4	0	8	0	62	38	27

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	18
2017	3 to 10 years in the federal public service	31	24
2017	11 to 20 years in the federal public service	28	21
2017	More than 20 years in the federal public service	11	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	47	18
2017	3 to 10 years in the federal public service	30	24
2017	11 to 20 years in the federal public service	26	21
2017	More than 20 years in the federal public service	30	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	5	18
2017	3 to 10 years in the federal public service	26	24
2017	11 to 20 years in the federal public service	5	21
2017	More than 20 years in the federal public service	24	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	18
2017	3 to 10 years in the federal public service	40	24
2017	11 to 20 years in the federal public service	38	21
2017	More than 20 years in the federal public service	59	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	18
2017	3 to 10 years in the federal public service	3	24
2017	11 to 20 years in the federal public service	0	21
2017	More than 20 years in the federal public service	0	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	18
2017	3 to 10 years in the federal public service	39	24
2017	11 to 20 years in the federal public service	45	21
2017	More than 20 years in the federal public service	27	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	28	49	23	0	0	18
2017	3 to 10 years in the federal public service	16	53	21	6	4	26
2017	11 to 20 years in the federal public service	31	48	9	6	5	20
2017	More than 20 years in the federal public service	0	89	11	0	0	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	14	9	30	14	9	42	48	18
2017	3 to 10 years in the federal public service	38	30	11	0	9	13	77	10	26
2017	11 to 20 years in the federal public service	44	13	14	0	10	19	71	12	21
2017	More than 20 years in the federal public service	40	33	19	8	0	0	73	8	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	0	5	10	15	0	48	40	50	17
2017	3 to 10 years in the federal public service	16	3	10	0	23	4	44	37	44	26
2017	11 to 20 years in the federal public service	0	0	5	0	9	5	81	0	66	21
2017	More than 20 years in the federal public service	8	15	19	0	11	11	36	43	22	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Transportation Agency by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements