2017 Public Service Employee Survey Results for Canadian Transportation Agency by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 46 52 2 0 0 0 0 98 0 32
2017 Compliance, inspection and enforcement 26 61 0 12 0 0 0 88 12 15
2017 Administration and operations 44 36 5 11 5 0 0 80 15 19
2017 Human resources 33 59 0 8 0 0 0 92 8 12
2014 Federal regulators 53 32 3 8 3 0 0 85 11 59
2014 Compliance, inspection and enforcement 16 67 9 9 0 0 0 83 9 12
2014 Communications or public affairs 50 50 0 0 0 0 0 100 0 12
2014 Legal services 46 47 0 8 0 0 0 92 8 13
2014 Administration and operations 47 43 5 6 0 0 0 90 6 21
2014 Other services to the public 31 54 8 7 0 0 0 85 7 13
2014 None of the above 49 31 5 15 0 0 0 80 15 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 87 13 0 0 0 0 0 100 0 32
2017 Compliance, inspection and enforcement 77 18 0 5 0 0 0 95 5 15
2017 Administration and operations 63 21 5 6 5 0 0 84 11 18
2017 Human resources 59 41 0 0 0 0 0 100 0 12
2014 Federal regulators 85 8 2 3 2 0 0 93 5 59
2014 Compliance, inspection and enforcement 33 58 0 9 0 0 0 91 9 12
2014 Communications or public affairs 92 0 8 0 0 0 0 92 0 12
2014 Legal services 61 31 0 8 0 0 0 92 8 13
2014 Administration and operations 68 27 0 4 0 0 0 96 4 21
2014 Other services to the public 69 23 8 0 0 0 0 92 0 13
2014 None of the above 85 0 10 5 0 0 0 85 5 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 85 7 2 6 0 0 0 92 6 32
2017 Compliance, inspection and enforcement 77 6 6 6 5 0 0 83 11 15
2017 Administration and operations 45 35 5 6 9 0 0 80 15 19
2017 Human resources 34 25 24 8 8 0 0 59 16 12
2014 Federal regulators 72 15 3 2 5 0 4 90 7 59
2014 Compliance, inspection and enforcement 51 9 17 15 8 0 0 60 23 12
2014 Communications or public affairs 50 17 0 17 16 0 0 67 33 12
2014 Legal services 47 15 8 16 16 0 0 61 31 13
2014 Administration and operations 48 29 10 9 4 0 0 77 13 21
2014 Other services to the public 47 45 0 0 8 0 0 92 8 13
2014 None of the above 47 26 16 10 0 0 0 73 10 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 67 26 3 0 4 0 0 93 4 32
2017 Compliance, inspection and enforcement 58 31 6 0 5 0 0 89 5 15
2017 Administration and operations 50 40 5 0 5 0 0 91 5 19
2017 Human resources 50 50 0 0 0 0 0 100 0 12
2014 Federal regulators 74 24 2 0 0 0 0 98 0 59
2014 Compliance, inspection and enforcement 50 42 0 0 9 0 0 91 9 12
2014 Communications or public affairs 58 42 0 0 0 0 0 100 0 12
2014 Legal services 69 31 0 0 0 0 0 100 0 13
2014 Administration and operations 45 33 10 12 0 0 0 78 12 21
2014 Other services to the public 62 23 15 0 0 0 0 85 0 13
2014 None of the above 74 26 0 0 0 0 0 100 0 19

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 49 30 13 6 2 0 0 79 9 32
2017 Compliance, inspection and enforcement 32 39 6 17 6 0 0 70 23 15
2017 Administration and operations 45 31 5 20 0 0 0 75 20 19
2017 Human resources 16 67 0 16 0 0 0 84 16 12
2014 Federal regulators 48 30 3 12 5 0 2 80 17 59
2014 Compliance, inspection and enforcement 0 41 33 17 9 0 0 41 26 12
2014 Communications or public affairs 50 25 8 17 0 0 0 75 17 12
2014 Legal services 61 23 0 8 8 0 0 84 16 13
2014 Administration and operations 38 44 10 9 0 0 0 81 9 21
2014 Other services to the public 31 31 0 38 0 0 0 62 38 13
2014 None of the above 54 21 10 5 10 0 0 75 15 19

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 50 32 12 6 0 0 0 82 6 32
2017 Compliance, inspection and enforcement 52 42 6 0 0 0 0 94 0 15
2017 Administration and operations 35 25 0 35 5 0 0 60 40 19
2017 Human resources 26 57 0 17 0 0 0 83 17 12
2014 Federal regulators 50 37 8 3 2 0 0 87 5 59
2014 Compliance, inspection and enforcement 17 67 0 16 0 0 0 84 16 12
2014 Communications or public affairs 50 42 8 0 0 0 0 92 0 12
2014 Legal services 30 55 16 0 0 0 0 84 0 13
2014 Administration and operations 51 24 9 16 0 0 0 75 16 21
2014 Other services to the public 31 24 7 22 8 8 0 59 33 13
2014 None of the above 47 22 5 16 10 0 0 68 26 19

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 62 23 16 0 0 0 0 84 0 32
2017 Compliance, inspection and enforcement 39 44 6 6 0 5 0 87 6 15
2017 Administration and operations 40 25 10 15 10 0 0 65 25 19
2017 Human resources 42 33 8 17 0 0 0 75 17 12
2014 Federal regulators 60 32 7 2 0 0 0 92 2 59
2014 Compliance, inspection and enforcement 17 74 9 0 0 0 0 91 0 12
2014 Communications or public affairs 83 8 8 0 0 0 0 92 0 12
2014 Legal services 53 39 8 0 0 0 0 92 0 13
2014 Administration and operations 51 19 25 5 0 0 0 70 5 20
2014 Other services to the public 47 31 0 0 15 8 0 84 16 13
2014 None of the above 62 22 0 11 5 0 0 84 16 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 67 18 10 0 4 0 0 85 4 32
2017 Compliance, inspection and enforcement 63 32 5 0 0 0 0 95 0 15
2017 Administration and operations 64 16 15 0 5 0 0 80 5 19
2017 Human resources 59 41 0 0 0 0 0 100 0 12
2014 Federal regulators 69 17 2 10 2 0 2 87 12 59
2014 Compliance, inspection and enforcement 24 50 17 0 9 0 0 74 9 12
2014 Communications or public affairs 58 25 8 0 0 8 0 91 0 12
2014 Legal services 70 22 0 0 0 0 8 100 0 13
2014 Administration and operations 41 54 0 0 0 6 0 100 0 21
2014 Other services to the public 54 38 8 0 0 0 0 92 0 13
2014 None of the above 54 31 5 10 0 0 0 85 10 19

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 51 37 7 0 5 0 0 88 5 32
2017 Compliance, inspection and enforcement 55 45 0 0 0 0 0 100 0 15
2017 Administration and operations 60 15 6 15 5 0 0 75 20 19
2017 Human resources 84 8 8 0 0 0 0 92 0 12
2014 Federal regulators 57 18 10 5 10 0 0 75 15 59
2014 Compliance, inspection and enforcement 25 41 34 0 0 0 0 66 0 12
2014 Communications or public affairs 42 34 8 16 0 0 0 75 16 12
2014 Legal services 69 31 0 0 0 0 0 100 0 13
2014 Administration and operations 38 37 21 0 4 0 0 75 4 21
2014 Other services to the public 23 47 0 15 15 0 0 70 30 13
2014 None of the above 53 36 5 5 0 0 0 89 5 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 40 17 7 11 8 4 13 69 23 32
2017 Compliance, inspection and enforcement 31 18 11 0 12 0 27 68 17 15
2017 Administration and operations 40 15 20 9 11 0 5 57 21 19
2017 Human resources 41 33 8 0 0 8 9 90 0 12
2014 Federal regulators 34 18 10 10 11 2 16 62 26 59
2014 Compliance, inspection and enforcement 17 24 17 25 0 9 9 50 30 12
2014 Communications or public affairs 34 17 8 17 0 0 24 67 22 12
2014 Legal services 23 0 8 15 47 0 8 25 66 13
2014 Administration and operations 19 13 16 9 10 10 22 47 29 21
2014 Other services to the public 31 46 8 7 7 0 0 77 15 13
2014 None of the above 54 16 20 5 5 0 0 70 10 19

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 34 28 24 12 2 0 0 62 14 32
2017 Compliance, inspection and enforcement 16 84 0 0 0 0 0 100 0 14
2017 Administration and operations 35 20 24 10 10 0 0 55 20 19
2017 Human resources 17 50 8 25 0 0 0 67 25 12
2014 Federal regulators 46 38 8 5 3 0 0 84 8 59
2014 Compliance, inspection and enforcement 9 75 16 0 0 0 0 84 0 12
2014 Communications or public affairs 42 33 0 25 0 0 0 75 25 12
2014 Legal services 46 46 8 0 0 0 0 92 0 13
2014 Administration and operations 43 46 0 11 0 0 0 89 11 20
2014 Other services to the public 31 24 16 15 7 8 0 59 24 13
2014 None of the above 31 32 15 11 10 0 0 64 21 19

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 30 32 17 7 14 0 0 62 21 32
2017 Compliance, inspection and enforcement 21 56 8 14 0 0 0 77 14 14
2017 Administration and operations 46 19 20 15 0 0 0 65 15 19
2017 Human resources 41 43 16 0 0 0 0 84 0 12
2014 Federal regulators 40 28 7 12 13 0 0 68 25 58
2014 Compliance, inspection and enforcement 9 25 58 9 0 0 0 33 9 12
2014 Communications or public affairs 50 17 0 25 8 0 0 66 34 12
2014 Legal services 46 16 23 0 16 0 0 61 16 13
2014 Administration and operations 38 42 15 0 4 0 0 80 4 21
2014 Other services to the public 7 31 8 31 22 0 0 39 53 13
2014 None of the above 11 49 20 15 5 0 0 60 20 19

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 22 47 4 18 9 0 0 69 27 32
2017 Compliance, inspection and enforcement 14 59 20 7 0 0 0 73 7 14
2017 Administration and operations 45 31 15 5 5 0 0 75 10 19
2017 Human resources 16 41 25 17 0 0 0 58 17 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 34 44 10 7 5 0 0 78 12 32
2017 Compliance, inspection and enforcement 30 56 7 7 0 0 0 86 7 14
2017 Administration and operations 45 40 6 5 5 0 0 85 10 19
2017 Human resources 25 58 17 0 0 0 0 83 0 12
2014 Federal regulators 64 25 3 7 2 0 0 89 8 59
2014 Compliance, inspection and enforcement 34 32 25 9 0 0 0 67 9 12
2014 Communications or public affairs 83 17 0 0 0 0 0 100 0 12
2014 Legal services 46 46 8 0 0 0 0 92 0 13
2014 Administration and operations 32 52 5 0 6 6 0 89 6 21
2014 Other services to the public 31 62 7 0 0 0 0 93 0 13
2014 None of the above 48 32 10 5 5 0 0 80 10 19

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 27 39 3 8 24 0 0 65 32 32
2017 Compliance, inspection and enforcement 28 45 13 14 0 0 0 73 14 14
2017 Administration and operations 35 30 10 20 5 0 0 66 25 19
2017 Human resources 41 34 8 16 0 0 0 76 16 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 52 41 7 0 0 0 0 93 0 32
2017 Compliance, inspection and enforcement 45 55 0 0 0 0 0 100 0 15
2017 Administration and operations 45 35 5 11 5 0 0 80 15 19
2017 Human resources 33 50 0 8 8 0 0 84 16 12
2014 Federal regulators 71 21 5 2 2 0 0 92 3 59
2014 Compliance, inspection and enforcement 34 58 8 0 0 0 0 92 0 12
2014 Communications or public affairs 83 17 0 0 0 0 0 100 0 12
2014 Legal services 77 16 8 0 0 0 0 92 0 13
2014 Administration and operations 62 38 0 0 0 0 0 100 0 21
2014 Other services to the public 61 23 8 0 0 8 0 91 0 13
2014 None of the above 63 16 6 10 5 0 0 79 15 19

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 42 39 3 11 5 0 0 82 16 32
2017 Compliance, inspection and enforcement 32 43 12 12 0 0 0 76 12 15
2017 Administration and operations 32 31 21 11 5 0 0 63 16 18
2017 Human resources 26 50 16 8 0 0 0 76 8 12
2014 Federal regulators 40 29 12 9 10 0 0 70 18 58
2014 Compliance, inspection and enforcement 17 33 25 8 17 0 0 51 25 12
2014 Communications or public affairs 33 59 0 8 0 0 0 92 8 12
2014 Legal services 47 46 8 0 0 0 0 92 0 13
2014 Administration and operations 25 56 4 10 6 0 0 80 15 21
2014 Other services to the public 7 70 8 15 0 0 0 77 15 13
2014 None of the above 21 31 27 10 10 0 0 52 20 19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 44 39 7 5 5 0 0 83 10 32
2017 Compliance, inspection and enforcement 26 50 18 6 0 0 0 76 6 15
2017 Administration and operations 40 26 20 10 5 0 0 66 15 19
2017 Human resources 33 58 0 0 8 0 0 92 8 12
2014 Federal regulators 43 26 13 7 11 0 0 69 18 59
2014 Compliance, inspection and enforcement 17 42 33 8 0 0 0 59 8 12
2014 Communications or public affairs 58 25 0 8 8 0 0 83 17 12
2014 Legal services 39 46 8 8 0 0 0 85 8 13
2014 Administration and operations 33 43 9 15 0 0 0 76 15 21
2014 Other services to the public 22 55 7 0 7 8 0 84 8 13
2014 None of the above 32 32 16 10 10 0 0 63 20 19

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 35 33 14 13 5 0 0 69 18 32
2017 Compliance, inspection and enforcement 31 52 6 5 6 0 0 83 11 15
2017 Administration and operations 27 43 10 21 0 0 0 69 21 18
2017 Human resources 41 25 16 9 8 0 0 66 18 12
2014 Federal regulators 55 19 15 2 10 0 0 74 11 59
2014 Compliance, inspection and enforcement 17 50 25 9 0 0 0 67 9 12
2014 Communications or public affairs 75 16 0 0 8 0 0 92 8 12
2014 Legal services 39 53 8 0 0 0 0 92 0 13
2014 Administration and operations 47 38 10 6 0 0 0 85 6 21
2014 Other services to the public 15 62 7 0 7 8 0 84 8 13
2014 None of the above 43 42 10 5 0 0 0 85 5 19

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 35 36 15 12 2 0 0 71 14 32
2017 Compliance, inspection and enforcement 31 69 0 0 0 0 0 100 0 15
2017 Administration and operations 35 24 20 16 5 0 0 60 20 19
2017 Human resources 25 42 8 25 0 0 0 67 25 12
2014 Federal regulators 57 20 10 8 5 0 0 77 13 59
2014 Compliance, inspection and enforcement 9 75 9 8 0 0 0 84 8 12
2014 Communications or public affairs 58 33 8 0 0 0 0 92 0 12
2014 Legal services 39 61 0 0 0 0 0 100 0 13
2014 Administration and operations 49 35 6 10 0 0 0 84 10 21
2014 Other services to the public 23 39 16 7 7 8 0 67 16 13
2014 None of the above 22 46 11 5 15 0 0 69 20 19

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 34 43 9 6 6 0 3 79 13 32
2017 Compliance, inspection and enforcement 49 6 32 13 0 0 0 56 13 15
2017 Administration and operations 40 40 16 5 0 0 0 79 5 19
2017 Human resources 16 41 8 8 26 0 0 58 34 12
2014 Federal regulators 43 38 7 5 8 0 0 81 13 59
2014 Compliance, inspection and enforcement 16 49 34 0 0 0 0 66 0 12
2014 Communications or public affairs 42 34 8 16 0 0 0 75 16 12
2014 Legal services 32 38 22 8 0 0 0 70 8 13
2014 Administration and operations 33 48 9 10 0 0 0 81 10 21
2014 Other services to the public 24 31 23 7 15 0 0 55 22 13
2014 None of the above 47 32 10 5 0 0 5 84 6 19

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 22 12 36 27 3 0 0 30 34 32
2017 Compliance, inspection and enforcement 0 26 43 18 13 0 0 31 26 15
2017 Administration and operations 5 30 20 29 15 0 0 45 35 19
2017 Human resources 16 33 26 16 0 8 0 18 54 12
2014 Federal regulators 11 15 38 21 12 0 2 34 27 59
2014 Compliance, inspection and enforcement 9 25 49 0 17 0 0 17 33 12
2014 Communications or public affairs 8 17 42 17 16 0 0 33 25 12
2014 Legal services 8 16 44 8 25 0 0 32 23 13
2014 Administration and operations 5 31 60 0 0 0 5 0 37 20
2014 Other services to the public 0 39 23 38 0 0 0 38 39 13
2014 None of the above 5 31 32 18 10 5 0 29 37 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 22 14 28 22 15 0 0 36 36 32
2017 Compliance, inspection and enforcement 5 0 32 38 25 0 0 63 5 15
2017 Administration and operations 11 21 16 31 15 6 0 49 34 18
2017 Human resources 16 24 34 8 8 8 0 18 45 12
2014 Federal regulators 10 10 16 26 34 0 4 62 21 59
2014 Compliance, inspection and enforcement 9 9 41 33 9 0 0 42 17 12
2014 Communications or public affairs 0 17 25 25 25 0 8 55 18 12
2014 Legal services 0 0 45 30 25 0 0 55 0 13
2014 Administration and operations 0 9 24 47 11 0 9 64 10 20
2014 Other services to the public 7 7 39 23 16 0 7 42 16 13
2014 None of the above 5 10 31 22 26 5 0 51 17 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 17 28 28 13 10 4 0 24 47 32
2017 Compliance, inspection and enforcement 0 11 52 24 6 0 6 33 12 15
2017 Administration and operations 16 17 15 26 21 6 0 50 34 18
2017 Human resources 0 33 42 17 8 0 0 26 33 12
2014 Federal regulators 14 17 27 22 14 0 6 38 33 59
2014 Compliance, inspection and enforcement 16 41 17 17 9 0 0 26 57 12
2014 Communications or public affairs 8 33 25 33 0 0 0 33 42 12
2014 Legal services 8 31 16 22 24 0 0 46 38 13
2014 Administration and operations 23 33 29 9 6 0 0 14 56 21
2014 Other services to the public 16 23 24 38 0 0 0 38 38 13
2014 None of the above 10 11 36 26 11 0 6 40 22 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 15 9 38 18 18 0 2 37 24 32
2017 Compliance, inspection and enforcement 5 14 32 24 25 0 0 49 19 15
2017 Administration and operations 21 11 27 15 20 6 0 38 34 18
2017 Human resources 8 24 43 8 16 0 0 24 33 12
2014 Federal regulators 8 13 28 33 15 0 2 49 22 59
2014 Compliance, inspection and enforcement 16 8 50 26 0 0 0 26 24 12
2014 Communications or public affairs 0 17 33 33 17 0 0 50 17 12
2014 Legal services 0 37 46 0 17 0 0 17 37 13
2014 Administration and operations 0 9 43 37 6 0 5 45 10 20
2014 Other services to the public 15 15 23 31 16 0 0 47 30 13
2014 None of the above 0 20 32 21 21 0 6 45 22 19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 22 36 17 18 0 3 4 19 62 32
2017 Compliance, inspection and enforcement 13 38 18 12 19 0 0 31 51 15
2017 Administration and operations 10 27 27 26 10 0 0 36 37 18
2017 Human resources 16 26 41 17 0 0 0 17 42 12
2014 Federal regulators 23 20 19 15 18 2 4 34 45 59
2014 Compliance, inspection and enforcement 16 50 26 8 0 0 0 8 67 12
2014 Communications or public affairs 8 0 50 25 8 0 8 36 9 12
2014 Legal services 23 22 30 8 17 0 0 25 45 13
2014 Administration and operations 18 20 19 22 11 0 9 37 42 20
2014 Other services to the public 24 45 23 0 0 8 0 0 75 13
2014 None of the above 16 20 21 15 22 0 5 40 38 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 9 13 21 41 13 0 3 56 22 32
2017 Compliance, inspection and enforcement 0 5 33 24 25 12 0 56 6 15
2017 Administration and operations 26 27 16 20 10 0 0 31 53 18
2017 Human resources 16 34 33 8 8 0 0 17 50 12
2014 Federal regulators 5 6 19 26 36 2 6 67 12 58
2014 Compliance, inspection and enforcement 0 0 25 42 25 9 0 73 0 12
2014 Communications or public affairs 0 0 50 25 16 0 8 45 0 12
2014 Legal services 0 0 38 38 24 0 0 62 0 13
2014 Administration and operations 6 14 26 29 16 5 4 49 22 21
2014 Other services to the public 7 8 23 38 16 8 0 59 16 13
2014 None of the above 0 11 26 33 31 0 0 64 11 19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 19 13 36 24 3 4 0 28 34 32
2017 Compliance, inspection and enforcement 0 20 37 12 25 0 6 40 21 15
2017 Administration and operations 26 6 43 25 0 0 0 25 32 18
2017 Human resources 0 33 42 8 8 8 0 18 36 12
2014 Federal regulators 8 30 24 17 17 0 4 36 40 59
2014 Compliance, inspection and enforcement 8 25 51 16 0 0 0 16 33 12
2014 Communications or public affairs 0 24 34 25 17 0 0 42 24 12
2014 Legal services 8 22 37 0 25 8 0 27 33 13
2014 Administration and operations 18 26 18 17 11 10 0 30 49 20
2014 Other services to the public 7 15 23 30 16 8 0 50 24 13
2014 None of the above 5 26 26 22 16 0 5 40 33 19
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 76 15 3 2 0 0 4 95 2 32
2017 Compliance, inspection and enforcement 64 23 6 6 0 0 0 88 6 15
2017 Administration and operations 68 21 5 6 0 0 0 89 6 19
2017 Human resources 50 33 0 17 0 0 0 83 17 12
2014 Federal regulators 75 10 6 0 5 0 4 88 5 59
2014 Compliance, inspection and enforcement 60 9 7 0 24 0 0 68 24 12
2014 Communications or public affairs 84 8 8 0 0 0 0 92 0 12
2014 Legal services 46 31 8 0 16 0 0 77 16 13
2014 Administration and operations 59 19 9 9 0 0 5 82 9 21
2014 Other services to the public 69 15 0 8 8 0 0 84 16 13
2014 None of the above 74 5 5 5 5 0 5 84 11 19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 43 44 5 4 0 0 4 90 4 32
2017 Compliance, inspection and enforcement 32 43 6 6 0 6 6 86 7 15
2017 Administration and operations 39 26 20 5 0 10 0 72 6 19
2017 Human resources 50 33 8 0 0 8 0 91 0 12
2014 Federal regulators 50 14 11 6 11 2 6 68 19 59
2014 Compliance, inspection and enforcement 17 9 33 17 0 0 24 34 23 12
2014 Communications or public affairs 33 17 0 17 34 0 0 50 50 12
2014 Legal services 53 16 8 16 0 0 8 75 17 13
2014 Administration and operations 36 24 19 9 0 12 0 68 10 21
2014 Other services to the public 38 32 0 7 15 8 0 76 24 13
2014 None of the above 27 37 15 5 5 5 5 71 12 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 58 24 2 7 8 0 0 82 15 32
2017 Compliance, inspection and enforcement 51 31 12 0 6 0 0 82 6 15
2017 Administration and operations 60 15 20 5 0 0 0 75 5 19
2017 Human resources 84 16 0 0 0 0 0 100 0 12
2014 Federal regulators 58 17 3 10 10 0 2 77 20 59
2014 Compliance, inspection and enforcement 33 33 25 9 0 0 0 67 9 12
2014 Communications or public affairs 50 8 8 17 17 0 0 58 34 12
2014 Legal services 61 31 8 0 0 0 0 92 0 13
2014 Administration and operations 52 29 9 4 6 0 0 81 10 21
2014 Other services to the public 54 8 0 15 15 8 0 67 33 13
2014 None of the above 31 43 5 15 5 0 0 75 20 19

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 47 41 3 9 0 0 0 88 9 32
2017 Compliance, inspection and enforcement 51 49 0 0 0 0 0 100 0 15
2017 Administration and operations 35 35 5 10 5 11 0 78 17 19
2017 Human resources 33 51 16 0 0 0 0 84 0 12
2014 Federal regulators 51 25 7 13 2 0 2 78 15 59
2014 Compliance, inspection and enforcement 26 42 16 8 0 0 9 74 9 12
2014 Communications or public affairs 58 8 0 17 17 0 0 66 34 12
2014 Legal services 54 46 0 0 0 0 0 100 0 13
2014 Administration and operations 33 56 5 6 0 0 0 90 6 21
2014 Other services to the public 30 24 16 30 0 0 0 54 30 13
2014 None of the above 22 42 15 21 0 0 0 64 21 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 46 32 8 0 6 6 3 85 7 32
2017 Compliance, inspection and enforcement 52 18 5 6 6 12 0 80 14 15
2017 Administration and operations 20 34 16 15 0 15 0 64 18 19
2017 Human resources 16 59 8 8 8 0 0 75 17 12
2014 Federal regulators 48 17 12 7 10 3 4 69 18 59
2014 Compliance, inspection and enforcement 26 16 25 16 0 17 0 51 20 12
2014 Communications or public affairs 58 8 8 8 8 8 0 72 18 12
2014 Legal services 69 16 8 0 0 8 0 92 0 13
2014 Administration and operations 29 22 25 4 5 15 0 60 11 21
2014 Other services to the public 23 23 0 31 7 8 7 54 46 13
2014 None of the above 17 26 16 26 5 5 5 48 35 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 10 17 17 22 2 20 11 40 35 32
2017 Compliance, inspection and enforcement 25 26 14 6 5 24 0 67 15 15
2017 Administration and operations 11 26 24 5 0 24 10 56 8 19
2017 Human resources 8 25 34 0 8 24 0 44 11 12
2014 Federal regulators 31 14 10 13 13 7 12 55 33 59
2014 Compliance, inspection and enforcement 9 9 26 24 0 33 0 26 36 12
2014 Communications or public affairs 25 25 8 8 34 0 0 50 42 12
2014 Legal services 31 15 16 8 8 22 0 60 20 13
2014 Administration and operations 14 31 24 6 0 25 0 61 8 21
2014 Other services to the public 8 30 24 7 15 8 7 45 27 13
2014 None of the above 5 22 26 21 5 16 5 34 33 19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 75 13 7 4 0 0 0 89 4 32
2017 Compliance, inspection and enforcement 70 17 6 6 0 0 0 88 6 15
2017 Administration and operations 79 11 0 5 5 0 0 90 10 18
2017 Human resources 67 33 0 0 0 0 0 100 0 12
2014 Federal regulators 62 20 6 5 5 0 2 83 10 59
2014 Compliance, inspection and enforcement 33 67 0 0 0 0 0 100 0 12
2014 Communications or public affairs 66 17 0 0 17 0 0 83 17 12
2014 Legal services 85 15 0 0 0 0 0 100 0 13
2014 Administration and operations 52 39 0 9 0 0 0 91 9 21
2014 Other services to the public 47 38 0 7 7 0 0 85 15 13
2014 None of the above 36 38 15 11 0 0 0 74 11 19
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 62 26 3 6 2 0 0 88 9 32
2017 Compliance, inspection and enforcement 74 20 0 6 0 0 0 94 6 15
2017 Administration and operations 45 20 20 10 0 0 6 69 10 19
2017 Human resources 41 41 17 0 0 0 0 83 0 12
2014 Federal regulators 57 20 6 7 8 0 2 79 15 59
2014 Compliance, inspection and enforcement 17 58 9 16 0 0 0 75 16 12
2014 Communications or public affairs 42 42 8 0 8 0 0 83 8 12
2014 Legal services 69 31 0 0 0 0 0 100 0 13
2014 Administration and operations 44 36 14 0 0 6 0 85 0 21
2014 Other services to the public 22 39 23 7 7 0 0 62 15 13
2014 None of the above 43 32 15 10 0 0 0 75 10 19

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 75 16 7 0 2 0 0 91 2 32
2017 Compliance, inspection and enforcement 55 27 12 0 0 0 6 87 0 15
2017 Administration and operations 66 20 10 5 0 0 0 85 5 19
2017 Human resources 59 33 8 0 0 0 0 92 0 12
2014 Federal regulators 60 17 5 5 10 2 2 80 15 59
2014 Compliance, inspection and enforcement 42 17 25 16 0 0 0 59 16 12
2014 Communications or public affairs 50 34 0 8 8 0 0 83 17 12
2014 Legal services 84 16 0 0 0 0 0 100 0 13
2014 Administration and operations 53 28 9 0 0 10 0 90 0 21
2014 Other services to the public 31 39 15 7 7 0 0 70 15 13
2014 None of the above 43 53 5 0 0 0 0 95 0 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 67 21 8 0 5 0 0 88 5 32
2017 Compliance, inspection and enforcement 62 20 18 0 0 0 0 82 0 15
2017 Administration and operations 60 15 14 10 0 0 0 75 10 19
2017 Human resources 59 24 8 0 0 8 0 91 0 12
2014 Federal regulators 48 27 6 8 8 0 2 77 17 59
2014 Compliance, inspection and enforcement 17 25 16 33 9 0 0 42 42 12
2014 Communications or public affairs 50 8 8 25 8 0 0 58 34 12
2014 Legal services 70 30 0 0 0 0 0 100 0 13
2014 Administration and operations 48 37 5 4 0 6 0 90 5 21
2014 Other services to the public 38 24 22 15 0 0 0 63 15 13
2014 None of the above 43 36 15 6 0 0 0 79 6 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 90 4 0 2 0 0 3 98 2 32
2017 Compliance, inspection and enforcement 94 6 0 0 0 0 0 100 0 15
2017 Administration and operations 80 20 0 0 0 0 0 100 0 19
2017 Human resources 76 8 8 8 0 0 0 84 8 12
2014 Federal regulators 80 8 3 2 3 0 4 92 5 59
2014 Compliance, inspection and enforcement 50 33 8 0 0 0 9 91 0 12
2014 Communications or public affairs 92 8 0 0 0 0 0 100 0 12
2014 Legal services 53 16 16 8 8 0 0 69 16 13
2014 Administration and operations 91 4 0 0 5 0 0 95 5 21
2014 Other services to the public 84 16 0 0 0 0 0 100 0 13
2014 None of the above 85 15 0 0 0 0 0 100 0 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 61 12 15 4 4 0 4 76 8 32
2017 Compliance, inspection and enforcement 75 11 0 0 0 0 14 100 0 15
2017 Administration and operations 60 15 14 5 5 0 0 76 10 19
2017 Human resources 76 24 0 0 0 0 0 100 0 12
2014 Federal regulators 52 13 7 3 11 5 9 75 17 59
2014 Compliance, inspection and enforcement 41 16 17 0 0 9 17 77 0 12
2014 Communications or public affairs 25 34 8 0 25 0 8 64 28 12
2014 Legal services 54 30 8 8 0 0 0 85 8 13
2014 Administration and operations 38 22 0 19 6 10 4 71 29 21
2014 Other services to the public 46 23 0 0 15 8 8 83 17 13
2014 None of the above 59 26 0 5 5 5 0 89 11 19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 69 15 9 0 2 0 4 88 2 32
2017 Compliance, inspection and enforcement 80 14 0 0 6 0 0 94 6 15
2017 Administration and operations 76 9 5 5 5 0 0 85 10 19
2017 Human resources 84 8 8 0 0 0 0 92 0 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 54 31 14 0 0 0 0 86 0 32
2017 Compliance, inspection and enforcement 86 7 6 0 0 0 0 94 0 15
2017 Administration and operations 70 10 10 5 0 5 0 84 5 19
2017 Human resources 92 0 8 0 0 0 0 92 0 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 72 16 5 2 2 2 0 90 5 32
2017 Compliance, inspection and enforcement 74 26 0 0 0 0 0 100 0 15
2017 Administration and operations 65 15 10 10 0 0 0 80 10 19
2017 Human resources 75 0 25 0 0 0 0 75 0 12
2014 Federal regulators 55 23 7 5 8 0 2 80 13 59
2014 Compliance, inspection and enforcement 26 33 32 9 0 0 0 59 9 12
2014 Communications or public affairs 33 25 25 8 8 0 0 58 17 12
2014 Legal services 77 23 0 0 0 0 0 100 0 13
2014 Administration and operations 63 22 5 4 6 0 0 85 10 21
2014 Other services to the public 39 39 0 15 7 0 0 78 22 13
2014 None of the above 59 41 0 0 0 0 0 100 0 19
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 24 28 27 5 13 2 0 53 19 32
2017 Compliance, inspection and enforcement 51 26 12 6 5 0 0 77 11 15
2017 Administration and operations 34 35 16 5 6 5 0 72 11 19
2017 Human resources 8 50 25 8 0 8 0 63 9 12
2014 Federal regulators 37 22 13 12 15 0 0 59 27 58
2014 Compliance, inspection and enforcement 17 17 41 8 0 17 0 41 9 12
2014 Communications or public affairs 41 17 17 8 8 8 0 63 18 12
2014 Legal services 43 24 8 16 8 0 0 67 24 12
2014 Administration and operations 25 56 9 6 0 5 0 84 6 21
2014 Other services to the public 23 24 8 30 7 8 0 51 40 13
2014 None of the above 0 27 20 31 5 16 0 32 44 19

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 18 44 8 17 13 0 0 62 31 32
2017 Compliance, inspection and enforcement 40 37 18 5 0 0 0 77 5 15
2017 Administration and operations 25 45 25 0 6 0 0 70 6 19
2017 Human resources 16 25 41 18 0 0 0 41 18 12
2014 Federal regulators 35 24 18 10 13 0 0 58 24 59
2014 Compliance, inspection and enforcement 9 17 58 16 0 0 0 26 16 12
2014 Communications or public affairs 42 42 0 0 17 0 0 83 17 12
2014 Legal services 32 37 16 8 8 0 0 69 16 13
2014 Administration and operations 28 43 16 14 0 0 0 70 14 21
2014 Other services to the public 23 31 15 15 7 8 0 59 24 13
2014 None of the above 0 42 15 20 16 6 0 45 38 19

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 22 31 12 20 16 0 0 53 36 32
2017 Compliance, inspection and enforcement 26 38 18 17 0 0 0 64 17 15
2017 Administration and operations 25 34 25 5 6 5 0 62 11 19
2017 Human resources 8 8 66 18 0 0 0 16 18 12
2014 Federal regulators 27 36 15 12 10 0 0 64 21 59
2014 Compliance, inspection and enforcement 9 17 50 8 0 16 0 31 9 12
2014 Communications or public affairs 33 33 8 17 8 0 0 66 25 12
2014 Legal services 39 45 8 0 8 0 0 84 8 13
2014 Administration and operations 19 50 10 11 0 10 0 77 12 21
2014 Other services to the public 16 39 15 7 15 8 0 59 24 13
2014 None of the above 0 47 10 26 5 11 0 53 35 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 20 32 7 17 22 2 0 53 40 32
2017 Compliance, inspection and enforcement 46 24 18 0 5 6 0 75 5 15
2017 Administration and operations 20 40 20 20 0 0 0 60 20 19
2017 Human resources 17 49 25 9 0 0 0 66 9 12
2014 Federal regulators 33 27 10 8 16 5 0 64 26 59
2014 Compliance, inspection and enforcement 9 42 25 16 0 9 0 55 18 12
2014 Communications or public affairs 58 25 8 8 0 0 0 83 8 12
2014 Legal services 46 31 0 8 16 0 0 77 23 13
2014 Administration and operations 29 50 11 6 0 5 0 83 6 21
2014 Other services to the public 31 7 15 22 7 16 0 46 36 13
2014 None of the above 11 15 21 37 5 11 0 30 47 19

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 15 35 9 21 20 0 0 50 41 32
2017 Compliance, inspection and enforcement 19 64 12 0 5 0 0 83 5 15
2017 Administration and operations 25 45 20 10 0 0 0 69 10 19
2017 Human resources 16 58 8 9 9 0 0 74 18 12
2014 Federal regulators 25 24 15 20 16 0 0 49 36 59
2014 Compliance, inspection and enforcement 9 17 49 25 0 0 0 26 25 12
2014 Communications or public affairs 33 33 0 25 8 0 0 66 34 12
2014 Legal services 17 60 8 15 0 0 0 77 15 13
2014 Administration and operations 19 57 18 0 0 6 0 81 0 21
2014 Other services to the public 23 31 8 15 22 0 0 54 38 13
2014 None of the above 12 37 15 20 10 5 0 52 32 19
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 33 36 20 6 4 0 0 69 10 32
2017 Compliance, inspection and enforcement 45 44 11 0 0 0 0 89 0 15
2017 Administration and operations 46 44 11 0 0 0 0 89 0 19
2017 Human resources 58 33 0 9 0 0 0 91 9 12
2014 Federal regulators 60 32 8 0 0 0 0 92 0 59
2014 Compliance, inspection and enforcement 17 67 16 0 0 0 0 84 0 12
2014 Communications or public affairs 66 25 8 0 0 0 0 92 0 12
2014 Legal services 61 39 0 0 0 0 0 100 0 13
2014 Administration and operations 38 52 11 0 0 0 0 89 0 21
2014 Other services to the public 47 38 8 7 0 0 0 85 7 13
2014 None of the above 39 31 20 10 0 0 0 69 10 19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 58 32 5 5 0 0 0 90 5 32
2017 Compliance, inspection and enforcement 64 31 0 0 5 0 0 95 5 15
2017 Administration and operations 35 34 15 10 6 0 0 69 15 19
2017 Human resources 59 41 0 0 0 0 0 100 0 12
2014 Federal regulators 67 31 0 0 0 0 2 100 0 59
2014 Compliance, inspection and enforcement 60 25 16 0 0 0 0 84 0 12
2014 Communications or public affairs 83 8 8 0 0 0 0 92 0 12
2014 Legal services 39 54 0 0 0 7 0 100 0 13
2014 Administration and operations 33 47 11 0 4 4 0 84 5 21
2014 Other services to the public 38 54 8 0 0 0 0 92 0 13
2014 None of the above 33 51 5 5 5 0 0 84 11 19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 53 22 2 10 8 4 0 79 19 32
2017 Compliance, inspection and enforcement 70 12 6 6 5 0 0 83 11 15
2017 Administration and operations 50 19 15 5 11 0 0 69 16 19
2017 Human resources 41 34 8 8 0 8 0 82 9 12
2014 Federal regulators 59 17 7 3 13 2 0 77 16 59
2014 Compliance, inspection and enforcement 9 42 41 0 0 9 0 55 0 12
2014 Communications or public affairs 58 25 8 0 0 8 0 91 0 12
2014 Legal services 53 17 7 16 0 0 8 75 17 13
2014 Administration and operations 33 47 4 9 0 6 0 85 10 21
2014 Other services to the public 30 39 8 22 0 0 0 69 22 13
2014 None of the above 32 43 15 5 5 0 0 75 10 19

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 30 38 20 5 7 0 0 68 12 32
2017 Compliance, inspection and enforcement 27 56 6 5 0 6 0 88 5 15
2017 Administration and operations 30 15 45 5 0 5 0 48 5 19
2017 Human resources 17 25 42 8 0 8 0 45 9 12
2014 Federal regulators 41 27 14 5 10 3 0 71 15 59
2014 Compliance, inspection and enforcement 17 25 42 8 0 0 9 46 9 12
2014 Communications or public affairs 33 50 8 0 0 8 0 91 0 12
2014 Legal services 37 17 15 16 8 0 8 58 25 13
2014 Administration and operations 20 33 27 4 0 16 0 63 5 21
2014 Other services to the public 30 15 16 15 7 8 8 54 27 13
2014 None of the above 23 41 20 0 10 5 0 68 11 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 14 14 15 12 19 22 3 38 42 32
2017 Compliance, inspection and enforcement 14 12 17 18 6 32 0 38 36 15
2017 Administration and operations 20 25 20 15 6 14 0 53 24 19
2017 Human resources 16 25 8 34 0 16 0 50 40 12
2014 Federal regulators 22 11 22 8 25 7 5 37 38 59
2014 Compliance, inspection and enforcement 9 9 34 33 7 9 0 19 44 12
2014 Communications or public affairs 16 25 8 8 17 8 17 55 34 12
2014 Legal services 24 15 23 16 16 0 7 42 33 13
2014 Administration and operations 19 4 34 14 19 10 0 26 36 21
2014 Other services to the public 22 8 7 0 38 24 0 40 50 13
2014 None of the above 11 10 11 25 31 11 0 24 64 19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 69 14 17 0 0 0 0 83 0 32
2017 Compliance, inspection and enforcement 77 18 0 5 0 0 0 95 5 15
2017 Administration and operations 54 41 5 0 0 0 0 95 0 19
2017 Human resources 43 41 8 8 0 0 0 84 8 12
2014 Federal regulators 69 14 5 3 5 0 4 86 9 58
2014 Compliance, inspection and enforcement 34 26 9 24 7 0 0 60 32 12
2014 Communications or public affairs 75 16 0 0 8 0 0 92 8 12
2014 Legal services 53 16 0 23 8 0 0 69 31 13
2014 Administration and operations 42 37 11 10 0 0 0 80 10 20
2014 Other services to the public 39 38 8 7 8 0 0 76 15 13
2014 None of the above 64 10 0 5 10 0 11 83 17 19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 77 23 0 0 0 0 0 100 0 31
2017 Compliance, inspection and enforcement 77 17 0 0 6 0 0 94 6 15
2017 Administration and operations 74 26 0 0 0 0 0 100 0 19
2017 Human resources 59 33 0 0 0 8 0 100 0 12
2014 Federal regulators 87 6 2 0 3 0 2 95 3 59
2014 Compliance, inspection and enforcement 17 50 25 0 0 9 0 73 0 12
2014 Communications or public affairs 92 0 0 0 0 8 0 100 0 12
2014 Legal services 77 16 0 8 0 0 0 92 8 13
2014 Administration and operations 68 32 0 0 0 0 0 100 0 21
2014 Other services to the public 47 45 8 0 0 0 0 92 0 13
2014 None of the above 69 16 5 0 0 5 5 94 0 19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 14 41 16 13 13 2 0 57 27 32
2017 Compliance, inspection and enforcement 32 50 11 6 0 0 0 83 6 15
2017 Administration and operations 46 34 0 10 0 10 0 89 11 19
2017 Human resources 25 58 8 9 0 0 0 83 9 12
2014 Federal regulators 33 27 13 10 15 0 2 61 25 59
2014 Compliance, inspection and enforcement 17 41 42 0 0 0 0 58 0 12
2014 Communications or public affairs 58 16 0 17 0 8 0 82 18 12
2014 Legal services 54 31 0 8 8 0 0 84 16 13
2014 Administration and operations 56 34 10 0 0 0 0 90 0 21
2014 Other services to the public 7 55 7 15 15 0 0 63 30 13
2014 None of the above 21 52 5 5 5 11 0 83 11 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 17 28 22 10 23 0 0 45 33 32
2017 Compliance, inspection and enforcement 20 31 31 6 5 0 7 55 12 15
2017 Administration and operations 16 29 15 15 16 10 0 50 34 19
2017 Human resources 16 25 16 34 8 0 0 41 42 12
2014 Federal regulators 19 22 12 15 22 0 11 46 41 59
2014 Compliance, inspection and enforcement 0 25 26 42 0 0 8 27 45 12
2014 Communications or public affairs 33 17 0 25 8 0 17 60 40 12
2014 Legal services 16 23 15 8 30 0 7 43 41 13
2014 Administration and operations 28 10 25 17 9 10 0 43 30 21
2014 Other services to the public 7 0 24 38 30 0 0 7 68 13
2014 None of the above 5 15 16 37 15 11 0 23 59 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 14 49 18 8 9 2 0 64 17 32
2017 Compliance, inspection and enforcement 39 44 17 0 0 0 0 83 0 15
2017 Administration and operations 31 29 20 15 0 5 0 63 16 19
2017 Human resources 25 51 16 8 0 0 0 76 8 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 41 25 24 2 2 6 0 70 5 32
2017 Compliance, inspection and enforcement 64 31 5 0 0 0 0 95 0 15
2017 Administration and operations 41 29 20 0 0 10 0 77 0 19
2017 Human resources 50 24 16 9 0 0 0 75 9 12
2014 Federal regulators 52 34 11 0 2 2 0 87 2 59
2014 Compliance, inspection and enforcement 17 42 41 0 0 0 0 59 0 12
2014 Communications or public affairs 50 8 25 8 0 8 0 63 9 12
2014 Legal services 46 54 0 0 0 0 0 100 0 13
2014 Administration and operations 54 42 4 0 0 0 0 96 0 21
2014 Other services to the public 54 23 8 7 0 7 0 83 8 13
2014 None of the above 39 41 16 5 0 0 0 79 5 19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 39 32 19 5 2 2 0 73 7 32
2017 Compliance, inspection and enforcement 54 33 13 0 0 0 0 87 0 14
2017 Administration and operations 41 45 14 0 0 0 0 86 0 19
2017 Human resources 33 50 17 0 0 0 0 83 0 12
2014 Federal regulators 52 25 12 3 8 0 0 77 11 59
2014 Compliance, inspection and enforcement 26 26 49 0 0 0 0 51 0 12
2014 Communications or public affairs 58 25 8 0 0 8 0 91 0 12
2014 Legal services 39 46 16 0 0 0 0 84 0 13
2014 Administration and operations 48 43 5 4 0 0 0 91 4 21
2014 Other services to the public 46 39 8 7 0 0 0 85 7 13
2014 None of the above 33 47 5 5 5 5 0 84 11 19

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 43 25 16 9 6 0 0 69 15 32
2017 Compliance, inspection and enforcement 51 44 0 0 5 0 0 95 5 15
2017 Administration and operations 60 35 5 0 0 0 0 95 0 19
2017 Human resources 65 35 0 0 0 0 0 100 0 11
2014 Federal regulators 51 27 5 7 10 0 0 79 16 59
2014 Compliance, inspection and enforcement 26 49 25 0 0 0 0 75 0 12
2014 Communications or public affairs 58 42 0 0 0 0 0 100 0 12
2014 Legal services 69 31 0 0 0 0 0 100 0 13
2014 Administration and operations 52 33 15 0 0 0 0 85 0 21
2014 Other services to the public 46 24 23 7 0 0 0 69 7 13
2014 None of the above 28 57 0 16 0 0 0 84 16 19

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 13 37 20 16 15 0 0 50 31 32
2017 Compliance, inspection and enforcement 43 45 6 5 0 0 0 89 5 15
2017 Administration and operations 50 20 15 10 6 0 0 69 16 19
2017 Human resources 41 17 33 0 8 0 0 59 8 12
2014 Federal regulators 52 19 13 5 11 0 0 71 16 59
2014 Compliance, inspection and enforcement 17 41 34 8 0 0 0 58 8 12
2014 Communications or public affairs 33 42 17 8 0 0 0 75 8 12
2014 Legal services 61 31 0 0 0 8 0 100 0 13
2014 Administration and operations 48 32 13 0 0 6 0 86 0 21
2014 Other services to the public 31 22 24 7 15 0 0 53 22 13
2014 None of the above 6 58 10 16 10 0 0 64 26 19

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 19 36 14 13 18 0 0 56 30 32
2017 Compliance, inspection and enforcement 43 45 6 0 5 0 0 89 5 15
2017 Administration and operations 45 25 15 10 6 0 0 69 16 19
2017 Human resources 41 17 24 9 8 0 0 59 17 12
2014 Federal regulators 50 24 10 8 8 0 0 74 16 59
2014 Compliance, inspection and enforcement 17 58 17 8 0 0 0 75 8 12
2014 Communications or public affairs 41 34 8 17 0 0 0 75 17 12
2014 Legal services 61 31 0 8 0 0 0 92 8 13
2014 Administration and operations 40 45 9 6 0 0 0 85 6 20
2014 Other services to the public 31 30 16 22 0 0 0 62 22 13
2014 None of the above 6 68 5 15 5 0 0 75 20 19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 23 26 15 14 22 0 0 49 36 32
2017 Compliance, inspection and enforcement 31 24 21 6 0 18 0 67 7 15
2017 Administration and operations 25 15 30 5 11 0 15 47 18 19
2017 Human resources 25 24 17 33 0 0 0 49 33 12
2014 Federal regulators 36 29 10 8 11 2 4 69 21 59
2014 Compliance, inspection and enforcement 26 33 17 16 0 0 8 64 18 12
2014 Communications or public affairs 16 33 0 34 0 8 8 60 40 12
2014 Legal services 46 23 8 15 8 0 0 69 23 13
2014 Administration and operations 43 34 4 13 6 0 0 77 19 21
2014 Other services to the public 31 22 8 0 30 0 8 59 33 13
2014 None of the above 22 36 10 16 15 0 0 58 32 19
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Federal regulators 24 31 45 32
2017 Compliance, inspection and enforcement 26 38 36 15
2017 Administration and operations 61 15 24 19
2017 Human resources 51 8 41 12
2014 Federal regulators 36 34 30 59
2014 Compliance, inspection and enforcement 24 67 9 12
2014 Communications or public affairs 25 25 50 12
2014 Legal services 15 55 30 13
2014 Administration and operations 32 62 6 21
2014 Other services to the public 38 31 31 13
2014 None of the above 20 32 47 19

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Administration and operations 8 17 51 8 16 0 11
2014 Federal regulators 27 30 39 0 9999 5 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Federal regulators 15 85 32
2017 Compliance, inspection and enforcement 0 100 15
2014 Federal regulators 23 77 59
2014 Administration and operations 23 77 21
2014 Other services to the public 38 62 13
2014 None of the above 27 73 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 11 12 23 8 9 26 11 36 27 32
2017 Compliance, inspection and enforcement 25 20 11 0 0 38 6 80 0 15
2017 Administration and operations 20 10 30 6 0 34 0 46 8 19
2017 Human resources 16 26 8 0 0 41 8 84 0 12
2014 Federal regulators 20 12 8 12 21 23 3 43 46 59
2014 Compliance, inspection and enforcement 0 17 0 8 16 51 9 42 58 12
2014 Communications or public affairs 0 17 16 8 0 50 8 40 20 12
2014 Legal services 9 0 37 8 15 31 0 13 32 13
2014 Administration and operations 14 28 23 4 12 10 9 53 20 21
2014 Other services to the public 30 7 0 31 7 24 0 50 50 13
2014 None of the above 10 15 5 16 11 32 11 44 47 19

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 35 13 28 8 7 6 4 53 16 31
2017 Compliance, inspection and enforcement 61 27 7 0 5 0 0 88 5 14
2017 Administration and operations 38 21 21 5 0 15 0 69 6 18
2017 Human resources 25 34 24 0 0 17 0 71 0 12
2014 Federal regulators 32 23 15 5 21 3 0 57 28 59
2014 Compliance, inspection and enforcement 26 26 32 9 0 9 0 56 9 12
2014 Communications or public affairs 25 34 16 17 0 8 0 64 18 12
2014 Legal services 16 30 15 16 8 15 0 55 28 13
2014 Administration and operations 32 39 14 9 0 6 0 75 9 21
2014 Other services to the public 38 7 16 0 31 8 0 50 33 13
2014 None of the above 17 25 21 16 5 15 0 50 25 19
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 38 44 8 0 0 0 10 92 0 32
2017 Compliance, inspection and enforcement 12 54 6 0 0 0 28 92 0 15
2017 Administration and operations 40 21 25 0 10 0 5 64 10 19
2017 Human resources 34 0 25 0 8 0 33 51 12 12
2014 Federal regulators 25 55 2 2 2 0 14 94 4 59
2014 Compliance, inspection and enforcement 17 50 25 9 0 0 0 67 9 12
2014 Communications or public affairs 0 84 0 0 8 0 8 91 9 12
2014 Legal services 23 46 0 8 0 0 22 90 10 13
2014 Administration and operations 39 51 4 0 6 0 0 90 6 21
2014 Other services to the public 16 54 30 0 0 0 0 70 0 13
2014 None of the above 32 51 10 0 0 6 0 89 0 19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 10 6 20 7 4 38 16 33 24 32
2017 Compliance, inspection and enforcement 6 30 18 0 0 26 20 66 0 15
2017 Administration and operations 15 20 35 5 0 15 9 47 7 19
2017 Human resources 8 17 17 0 0 17 41 59 0 12
2014 Federal regulators 6 17 22 5 5 30 15 42 18 59
2014 Compliance, inspection and enforcement 0 9 16 8 0 51 17 26 24 12
2014 Communications or public affairs 8 0 0 8 0 67 16 50 50 12
2014 Legal services 16 23 8 16 0 15 22 63 25 13
2014 Administration and operations 16 22 28 0 0 21 13 58 0 21
2014 Other services to the public 16 0 15 15 7 23 23 30 42 13
2014 None of the above 0 16 26 5 5 37 11 30 20 19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 39 31 9 0 0 11 10 88 0 32
2017 Compliance, inspection and enforcement 43 30 0 0 0 0 28 100 0 15
2017 Administration and operations 48 21 10 0 0 16 5 87 0 18
2017 Human resources 34 9 16 0 0 8 33 72 0 12
2014 Federal regulators 45 23 3 6 2 5 16 86 10 59
2014 Compliance, inspection and enforcement 26 49 17 0 0 9 0 81 0 12
2014 Communications or public affairs 25 25 17 0 0 25 8 75 0 12
2014 Legal services 31 39 0 8 0 0 22 90 10 13
2014 Administration and operations 48 32 4 0 0 15 0 95 0 21
2014 Other services to the public 30 54 8 7 0 0 0 84 7 13
2014 None of the above 54 21 10 0 0 15 0 88 0 19

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 25 18 18 8 0 21 10 62 11 32
2017 Compliance, inspection and enforcement 31 18 12 0 5 6 28 74 8 15
2017 Administration and operations 41 30 10 0 0 15 5 88 0 19
2017 Human resources 17 26 16 0 0 8 33 72 0 12
2014 Federal regulators 34 27 12 0 8 5 14 76 10 59
2014 Compliance, inspection and enforcement 17 49 26 0 0 9 0 72 0 12
2014 Communications or public affairs 25 25 17 0 0 25 8 75 0 12
2014 Legal services 31 16 0 8 0 16 30 86 14 13
2014 Administration and operations 44 41 4 0 0 10 0 95 0 21
2014 Other services to the public 23 39 31 7 0 0 0 62 7 13
2014 None of the above 42 16 15 5 0 22 0 74 6 19
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Compliance, inspection and enforcement 0 100 15
2017 Human resources 0 100 12
2014 Federal regulators 8 92 58
2014 Compliance, inspection and enforcement 0 100 12
2014 Communications or public affairs 0 100 12
2014 Other services to the public 0 100 13
2014 None of the above 0 100 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 13 4 28 0 4 37 14 35 8 32
2017 Compliance, inspection and enforcement 21 13 5 0 0 53 8 86 0 14
2017 Administration and operations 15 10 30 0 0 34 10 46 0 19
2017 Human resources 8 43 17 0 0 33 0 75 0 12
2014 Federal regulators 30 10 15 2 8 31 3 62 15 59
2014 Compliance, inspection and enforcement 0 17 9 9 7 41 17 41 38 12
2014 Communications or public affairs 16 17 8 0 0 50 8 80 0 12
2014 Legal services 16 16 8 8 0 38 15 67 16 13
2014 Administration and operations 19 33 14 0 0 25 9 78 0 21
2014 Other services to the public 23 7 39 0 7 16 7 39 10 13
2014 None of the above 5 26 11 5 0 42 11 67 11 19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 25 37 12 2 6 14 4 75 11 32
2017 Compliance, inspection and enforcement 45 49 5 0 0 0 0 95 0 15
2017 Administration and operations 41 20 25 0 0 14 0 71 0 19
2017 Human resources 16 51 24 0 0 8 0 73 0 12
2014 Federal regulators 45 22 15 3 8 6 0 72 12 59
2014 Compliance, inspection and enforcement 26 26 24 9 0 16 0 61 10 12
2014 Communications or public affairs 41 17 8 0 0 34 0 87 0 12
2014 Legal services 31 23 15 8 0 16 8 71 10 13
2014 Administration and operations 34 32 23 0 0 10 0 74 0 21
2014 Other services to the public 30 23 32 0 7 7 0 58 8 13
2014 None of the above 11 51 11 5 0 22 0 80 6 19
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 42 29 15 0 14 0 0 71 14 32
2017 Compliance, inspection and enforcement 37 26 26 6 5 0 0 62 11 15
2017 Administration and operations 25 29 32 5 0 0 10 60 5 19
2017 Human resources 42 17 24 0 16 0 0 59 16 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 24 22 22 11 18 3 0 48 30 32
2017 Compliance, inspection and enforcement 25 12 38 19 6 0 0 37 25 15
2017 Administration and operations 15 19 26 16 20 0 5 36 37 19
2017 Human resources 8 25 25 25 16 0 0 33 42 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 22 24 29 12 9 0 3 48 22 31
2017 Compliance, inspection and enforcement 31 26 24 0 19 0 0 57 19 15
2017 Administration and operations 34 20 21 0 20 0 5 57 21 19
2017 Human resources 16 43 8 8 24 0 0 59 33 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 27 19 19 10 22 0 3 48 33 32
2017 Compliance, inspection and enforcement 19 18 30 20 14 0 0 37 33 15
2017 Administration and operations 25 14 26 20 10 0 5 42 31 19
2017 Human resources 0 33 17 8 42 0 0 33 50 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 36 17 20 5 8 0 13 62 15 31
2017 Compliance, inspection and enforcement 49 26 19 0 0 0 6 80 0 15
2017 Administration and operations 40 36 10 5 0 0 10 84 5 19
2017 Human resources 49 17 8 26 0 0 0 66 26 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 31 43 15 9 2 0 0 74 12 32
2017 Compliance, inspection and enforcement 37 32 25 6 0 0 0 69 6 15
2017 Administration and operations 25 39 10 10 10 0 5 68 21 19
2017 Human resources 50 16 17 0 17 0 0 66 17 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 27 39 16 11 7 0 0 65 18 32
2017 Compliance, inspection and enforcement 45 38 17 0 0 0 0 83 0 15
2017 Administration and operations 50 9 20 16 0 0 5 62 17 19
2017 Human resources 25 34 9 24 8 0 0 59 33 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 14 32 27 16 9 0 3 47 25 32
2017 Compliance, inspection and enforcement 31 38 12 6 13 0 0 69 19 15
2017 Administration and operations 35 30 10 15 5 0 5 69 21 19
2017 Human resources 25 25 9 25 16 0 0 50 42 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 27 33 20 9 11 0 0 60 20 32
2017 Compliance, inspection and enforcement 26 49 19 0 0 0 6 80 0 15
2017 Administration and operations 41 19 11 15 10 0 5 63 26 19
2017 Human resources 25 8 33 18 8 0 8 36 28 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 38 25 15 15 4 0 3 65 19 32
2017 Compliance, inspection and enforcement 45 18 23 6 7 0 0 63 14 15
2017 Administration and operations 45 5 31 10 5 0 5 52 16 19
2017 Human resources 33 17 8 17 25 0 0 50 42 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 83 10 3 0 4 0 0 93 4 32
2017 Compliance, inspection and enforcement 70 12 0 6 0 0 11 93 7 15
2017 Administration and operations 84 0 11 5 0 0 0 84 5 19
2017 Human resources 75 16 0 0 0 0 8 100 0 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 79 9 2 7 0 0 3 91 7 32
2017 Compliance, inspection and enforcement 81 14 0 0 0 5 0 100 0 15
2017 Administration and operations 63 15 11 5 5 0 0 79 10 18
2017 Human resources 75 16 0 0 0 0 8 100 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 59 31 5 3 0 0 2 92 3 32
2017 Compliance, inspection and enforcement 82 12 0 0 6 0 0 94 6 15
2017 Administration and operations 60 19 16 0 5 0 0 80 5 19
2017 Human resources 66 17 0 0 8 0 8 91 9 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 69 16 5 7 3 0 0 85 10 32
2017 Compliance, inspection and enforcement 83 17 0 0 0 0 0 100 0 15
2017 Administration and operations 66 14 20 0 0 0 0 80 0 19
2017 Human resources 76 8 8 0 0 0 8 91 0 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 49 15 3 0 0 0 33 95 0 32
2017 Compliance, inspection and enforcement 77 0 0 0 0 0 23 100 0 15
2017 Administration and operations 58 0 11 5 0 0 26 78 7 18
2017 Human resources 58 9 0 0 0 0 33 100 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 72 12 13 0 3 0 0 84 3 32
2017 Compliance, inspection and enforcement 77 23 0 0 0 0 0 100 0 15
2017 Administration and operations 69 15 6 5 0 0 5 89 5 19
2017 Human resources 59 33 0 0 0 0 8 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 76 15 0 3 3 0 3 94 6 32
2017 Compliance, inspection and enforcement 70 12 17 0 0 0 0 83 0 15
2017 Administration and operations 70 5 10 0 10 0 5 79 10 19
2017 Human resources 49 8 26 0 0 0 17 69 0 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 55 29 14 3 0 0 0 83 3 32
2017 Compliance, inspection and enforcement 70 12 17 0 0 0 0 83 0 15
2017 Administration and operations 50 34 11 0 0 0 5 89 0 19
2017 Human resources 25 49 16 0 9 0 0 74 9 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 12 25 40 11 13 0 0 37 24 32
2017 Compliance, inspection and enforcement 6 31 58 0 5 0 0 37 5 15
2017 Administration and operations 30 20 35 10 5 0 0 50 15 19
2017 Human resources 8 41 8 25 16 0 0 50 42 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 13 15 43 25 4 0 0 29 28 32
2017 Compliance, inspection and enforcement 0 14 30 26 31 0 0 57 14 15
2017 Administration and operations 20 11 34 21 15 0 0 36 30 19
2017 Human resources 8 34 25 24 8 0 0 33 42 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 46 39 2 9 4 0 0 85 13 32
2017 Compliance, inspection and enforcement 64 24 6 5 0 0 0 89 5 15
2017 Administration and operations 46 34 10 5 5 0 0 80 10 19
2017 Human resources 58 34 8 0 0 0 0 92 0 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 9 47 14 17 13 0 0 55 31 32
2017 Compliance, inspection and enforcement 43 32 6 14 5 0 0 75 19 15
2017 Administration and operations 36 29 10 10 5 10 0 72 16 19
2017 Human resources 25 33 16 18 8 0 0 58 26 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 36 38 14 6 0 7 0 38 62 32
2017 Compliance, inspection and enforcement 43 26 7 13 5 6 0 46 54 15
2017 Administration and operations 30 33 16 0 0 6 15 38 62 19
2017 Human resources 67 16 0 8 8 0 0 67 33 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 19 20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 27 20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 18 20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 38 20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 0 20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Federal regulators 55 20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Federal regulators 19 66 11 4 0 0 19

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 21 31 13 15 12 0 8 56 30 20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Federal regulators 4 8 22 0 10 0 56 27 23 20
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