2017 Public Service Employee Survey Results for Canadian Transportation Agency by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 45 0 9 9 0 0 82 18 11
2017 Scientific and Professional 35 60 0 5 0 0 0 95 5 19
2017 Administration and Foreign Services 43 47 3 7 1 0 0 90 8 97
2014 Executive 60 30 10 0 0 0 0 90 0 10
2014 Scientific and Professional 44 34 9 6 6 0 0 79 12 32
2014 Administration and Foreign Services 41 46 3 9 1 0 0 87 10 125

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 83 17 0 0 0 0 0 100 0 11
2017 Scientific and Professional 79 11 11 0 0 0 0 89 0 19
2017 Administration and Foreign Services 68 24 4 3 1 0 0 92 4 96
2014 Executive 70 10 10 10 0 0 0 80 10 10
2014 Scientific and Professional 70 18 6 6 0 0 0 88 6 32
2014 Administration and Foreign Services 73 19 3 4 0 0 0 93 4 125

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 83 0 8 9 0 0 0 83 9 11
2017 Scientific and Professional 73 6 0 21 0 0 0 79 21 19
2017 Administration and Foreign Services 52 19 12 7 9 0 0 71 16 97
2014 Executive 50 10 20 10 10 0 0 60 20 10
2014 Scientific and Professional 57 12 10 9 12 0 0 69 22 32
2014 Administration and Foreign Services 52 26 10 8 2 0 1 79 10 125

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 83 17 0 0 0 0 0 100 0 11
2017 Scientific and Professional 58 36 0 0 5 0 0 95 5 19
2017 Administration and Foreign Services 52 40 5 1 2 0 0 92 3 97
2014 Executive 70 20 10 0 0 0 0 90 0 10
2014 Scientific and Professional 70 30 0 0 0 0 0 100 0 32
2014 Administration and Foreign Services 64 31 3 1 2 0 0 94 3 125

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 36 0 18 0 0 0 82 18 11
2017 Scientific and Professional 58 31 5 5 0 0 0 89 5 19
2017 Administration and Foreign Services 36 36 10 14 2 0 2 73 16 97
2014 Executive 70 20 10 0 0 0 0 90 0 10
2014 Scientific and Professional 60 19 3 6 12 0 0 79 18 32
2014 Administration and Foreign Services 32 37 11 15 4 0 0 70 19 124

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 45 0 0 0 0 0 100 0 11
2017 Scientific and Professional 42 42 11 5 0 0 0 84 5 19
2017 Administration and Foreign Services 43 41 5 9 3 0 0 84 11 97
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 34 41 13 7 6 0 0 75 12 32
2014 Administration and Foreign Services 38 40 11 8 2 0 0 78 10 125

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 36 0 0 0 0 0 100 0 11
2017 Scientific and Professional 58 31 11 0 0 0 0 89 0 19
2017 Administration and Foreign Services 49 30 9 6 5 1 0 79 11 97
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 53 26 9 6 6 0 0 78 12 32
2014 Administration and Foreign Services 48 39 10 2 1 0 0 87 2 125

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 63 28 9 0 0 0 0 91 0 11
2017 Scientific and Professional 68 27 0 0 5 0 0 95 5 19
2017 Administration and Foreign Services 60 30 9 0 1 0 0 90 1 95
2014 Executive 80 0 10 0 0 0 10 89 0 10
2014 Scientific and Professional 63 19 3 9 3 0 3 85 12 32
2014 Administration and Foreign Services 49 36 8 4 2 1 1 86 6 125

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 26 64 0 9 0 0 0 91 9 11
2017 Scientific and Professional 63 32 5 0 0 0 0 95 0 19
2017 Administration and Foreign Services 59 30 5 3 3 0 0 89 6 97
2014 Executive 60 20 0 20 0 0 0 80 20 10
2014 Scientific and Professional 55 28 9 0 8 0 0 82 8 32
2014 Administration and Foreign Services 41 35 12 6 5 0 0 77 11 125

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 0 8 9 18 0 64 0 78 11
2017 Scientific and Professional 52 0 11 0 22 5 11 61 26 19
2017 Administration and Foreign Services 34 29 7 9 7 4 11 73 19 97
2014 Executive 0 0 10 10 0 0 80 0 50 10
2014 Scientific and Professional 35 16 6 6 31 3 3 54 39 32
2014 Administration and Foreign Services 34 22 15 12 5 2 9 64 20 125

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 37 17 9 0 0 0 74 9 11
2017 Scientific and Professional 31 31 27 11 0 0 0 63 11 19
2017 Administration and Foreign Services 36 44 7 8 5 0 0 80 13 97
2014 Executive 70 20 10 0 0 0 0 90 0 10
2014 Scientific and Professional 31 44 16 3 6 0 0 75 9 32
2014 Administration and Foreign Services 36 38 12 12 2 0 0 74 14 125

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 28 26 0 28 0 0 46 28 11
2017 Scientific and Professional 36 31 16 5 11 0 0 68 16 19
2017 Administration and Foreign Services 40 36 13 9 2 0 0 76 12 97
2014 Executive 60 30 10 0 0 0 0 90 0 10
2014 Scientific and Professional 38 23 9 15 15 0 0 61 30 32
2014 Administration and Foreign Services 25 32 21 14 8 0 0 57 22 125

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 55 17 0 9 0 0 74 9 11
2017 Scientific and Professional 26 47 16 5 5 0 0 73 11 19
2017 Administration and Foreign Services 36 34 10 15 5 0 0 70 20 97

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 45 18 0 0 0 0 82 0 11
2017 Scientific and Professional 41 37 16 5 0 0 0 79 5 19
2017 Administration and Foreign Services 45 40 6 4 5 0 0 85 9 97
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 44 41 3 9 3 0 0 85 12 32
2014 Administration and Foreign Services 46 34 14 3 2 0 0 81 5 125

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 28 17 18 9 0 0 55 28 11
2017 Scientific and Professional 27 52 0 11 11 0 0 79 21 19
2017 Administration and Foreign Services 41 31 8 12 7 0 0 72 19 97

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 45 46 9 0 0 0 0 91 0 11
2017 Scientific and Professional 47 42 11 0 0 0 0 89 0 19
2017 Administration and Foreign Services 52 39 1 4 4 0 0 91 8 97
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 56 26 13 0 6 0 0 82 6 32
2014 Administration and Foreign Services 60 32 5 2 1 0 0 92 3 125

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 36 0 9 0 0 0 91 9 11
2017 Scientific and Professional 51 38 0 11 0 0 0 89 11 19
2017 Administration and Foreign Services 36 39 12 11 4 0 0 74 14 96
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 32 28 22 6 11 0 0 60 18 32
2014 Administration and Foreign Services 25 44 11 12 8 0 0 69 20 125

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 45 0 0 9 0 0 91 9 11
2017 Scientific and Professional 63 27 11 0 0 0 0 89 0 19
2017 Administration and Foreign Services 42 39 9 5 5 0 0 81 10 97
2014 Executive 80 10 10 0 0 0 0 90 0 10
2014 Scientific and Professional 28 45 12 6 9 0 0 73 15 32
2014 Administration and Foreign Services 33 35 16 8 8 0 0 68 16 125

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 37 17 9 9 0 0 64 18 11
2017 Scientific and Professional 58 21 16 5 0 0 0 79 5 19
2017 Administration and Foreign Services 40 35 13 8 4 0 0 74 12 96
2014 Executive 80 10 10 0 0 0 0 90 0 10
2014 Scientific and Professional 47 29 12 6 6 0 0 76 11 32
2014 Administration and Foreign Services 39 34 14 6 6 0 0 74 12 125

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 55 26 0 0 0 0 74 0 11
2017 Scientific and Professional 53 26 21 0 0 0 0 79 0 19
2017 Administration and Foreign Services 40 37 10 8 5 0 0 77 13 97
2014 Executive 80 10 10 0 0 0 0 90 0 10
2014 Scientific and Professional 41 34 13 3 9 0 0 75 11 32
2014 Administration and Foreign Services 36 41 10 10 3 0 0 76 14 125

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 18 28 28 26 0 0 18 54 11
2017 Scientific and Professional 41 31 16 0 11 0 0 73 11 19
2017 Administration and Foreign Services 41 41 8 5 3 0 1 84 8 97
2014 Executive 20 10 20 30 20 0 0 30 50 10
2014 Scientific and Professional 47 22 16 6 8 0 0 70 15 32
2014 Administration and Foreign Services 31 41 14 9 4 0 1 73 13 124

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 17 37 37 0 9 0 0 9 54 11
2017 Scientific and Professional 21 11 37 30 0 0 0 30 32 19
2017 Administration and Foreign Services 12 26 36 19 5 1 0 25 39 97
2014 Executive 10 20 50 0 20 0 0 20 30 10
2014 Scientific and Professional 12 15 41 19 13 0 0 32 27 32
2014 Administration and Foreign Services 13 29 37 12 7 2 1 19 43 125

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 26 28 37 9 0 0 46 26 11
2017 Scientific and Professional 11 11 38 19 22 0 0 40 21 19
2017 Administration and Foreign Services 9 16 39 22 10 2 1 33 26 95
2014 Executive 0 0 60 0 40 0 0 40 0 10
2014 Scientific and Professional 3 9 22 38 23 0 6 64 13 32
2014 Administration and Foreign Services 10 13 30 25 18 2 3 45 24 125

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 18 37 45 0 0 0 45 18 11
2017 Scientific and Professional 11 16 17 20 20 5 11 48 32 19
2017 Administration and Foreign Services 7 24 28 25 12 1 3 38 32 96
2014 Executive 0 20 40 30 10 0 0 40 20 10
2014 Scientific and Professional 18 13 34 16 16 0 3 33 31 32
2014 Administration and Foreign Services 14 29 23 23 7 2 1 31 45 125

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 26 28 9 9 0 0 18 54 11
2017 Scientific and Professional 11 16 33 15 20 5 0 37 29 19
2017 Administration and Foreign Services 14 12 35 20 15 2 1 36 28 96
2014 Executive 0 20 50 10 20 0 0 30 20 10
2014 Scientific and Professional 6 12 37 26 19 0 0 45 18 32
2014 Administration and Foreign Services 10 21 32 26 10 1 1 37 31 125

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 45 28 0 0 0 0 0 72 11
2017 Scientific and Professional 16 37 16 22 4 0 5 27 56 19
2017 Administration and Foreign Services 10 30 29 20 6 2 2 27 42 96
2014 Executive 30 20 20 10 10 10 0 22 56 10
2014 Scientific and Professional 27 12 26 15 16 0 3 33 41 32
2014 Administration and Foreign Services 23 30 21 13 8 1 4 22 56 125

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 9 28 45 9 9 0 0 18 37 11
2017 Scientific and Professional 11 16 32 38 4 0 0 41 27 19
2017 Administration and Foreign Services 15 16 24 25 12 3 5 40 34 96
2014 Executive 0 10 20 20 50 0 0 70 10 10
2014 Scientific and Professional 3 3 22 44 29 0 0 72 6 32
2014 Administration and Foreign Services 4 13 30 27 20 2 3 50 18 124

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 9 28 45 18 0 0 0 18 37 11
2017 Scientific and Professional 11 11 32 21 9 16 0 36 25 19
2017 Administration and Foreign Services 8 17 35 23 13 1 3 38 26 96
2014 Executive 0 40 50 0 10 0 0 10 40 10
2014 Scientific and Professional 9 18 22 23 19 3 6 46 30 32
2014 Administration and Foreign Services 9 26 31 19 13 2 1 32 36 125
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 82 18 0 0 0 0 0 100 0 11
2017 Scientific and Professional 68 6 5 16 0 0 5 78 17 19
2017 Administration and Foreign Services 65 16 8 8 3 0 0 81 11 97
2014 Executive 70 0 20 10 0 0 0 70 10 10
2014 Scientific and Professional 57 21 6 6 9 0 0 78 16 32
2014 Administration and Foreign Services 68 16 6 2 5 0 2 86 8 125

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 28 8 9 0 0 9 81 10 11
2017 Scientific and Professional 26 53 5 5 0 0 11 88 6 19
2017 Administration and Foreign Services 37 36 13 4 0 5 5 81 4 97
2014 Executive 80 10 10 0 0 0 0 90 0 10
2014 Scientific and Professional 51 13 12 9 3 6 6 73 14 32
2014 Administration and Foreign Services 28 29 14 11 11 2 4 61 23 125

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 26 0 9 0 0 0 91 9 11
2017 Scientific and Professional 47 31 5 5 11 0 0 79 16 19
2017 Administration and Foreign Services 62 23 7 5 3 0 0 85 8 97
2014 Executive 70 30 0 0 0 0 0 100 0 10
2014 Scientific and Professional 47 38 9 3 3 0 0 85 6 32
2014 Administration and Foreign Services 49 23 8 12 8 0 0 72 20 125

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 37 8 0 0 0 0 92 0 11
2017 Scientific and Professional 47 37 11 0 0 5 0 89 0 19
2017 Administration and Foreign Services 39 42 8 7 2 2 0 84 9 97
2014 Executive 70 30 0 0 0 0 0 100 0 10
2014 Scientific and Professional 54 34 3 9 0 0 0 88 9 32
2014 Administration and Foreign Services 29 42 10 15 3 1 1 72 18 125

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 37 8 0 0 0 0 92 0 11
2017 Scientific and Professional 44 25 11 5 5 10 0 76 12 19
2017 Administration and Foreign Services 39 32 8 6 8 6 2 77 15 97
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 57 19 6 6 0 12 0 86 7 32
2014 Administration and Foreign Services 29 23 17 12 8 8 3 58 23 125

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 9 28 36 9 9 0 9 41 20 11
2017 Scientific and Professional 16 20 16 16 0 21 11 53 23 19
2017 Administration and Foreign Services 17 21 19 9 3 23 8 54 18 97
2014 Executive 40 40 20 0 0 0 0 80 0 10
2014 Scientific and Professional 25 10 15 12 6 19 12 51 27 32
2014 Administration and Foreign Services 14 21 21 16 12 12 3 42 33 125

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 83 8 9 0 0 0 0 91 0 11
2017 Scientific and Professional 52 37 6 5 0 0 0 89 5 19
2017 Administration and Foreign Services 68 26 4 2 0 0 0 94 2 96
2014 Executive 80 10 10 0 0 0 0 90 0 10
2014 Scientific and Professional 60 28 9 0 3 0 0 88 3 32
2014 Administration and Foreign Services 48 38 6 5 3 0 0 86 8 125
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 28 17 0 9 0 0 74 9 11
2017 Scientific and Professional 56 28 0 17 0 0 0 83 17 18
2017 Administration and Foreign Services 52 34 7 3 2 0 1 87 6 97
2014 Executive 70 30 0 0 0 0 0 100 0 10
2014 Scientific and Professional 67 16 9 3 6 0 0 83 9 32
2014 Administration and Foreign Services 37 36 13 8 6 0 1 73 14 125

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 28 17 0 9 0 0 74 9 11
2017 Scientific and Professional 73 16 11 0 0 0 0 89 0 19
2017 Administration and Foreign Services 67 20 6 2 4 0 1 88 6 97
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 67 22 0 6 6 0 0 89 11 32
2014 Administration and Foreign Services 43 31 11 5 6 3 0 77 12 125

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 26 0 9 9 0 0 82 18 11
2017 Scientific and Professional 73 22 5 0 0 0 0 95 0 19
2017 Administration and Foreign Services 57 19 15 4 4 2 0 77 8 97
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 51 34 3 9 3 0 0 85 12 32
2014 Administration and Foreign Services 39 29 13 13 6 1 0 68 19 125

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 83 9 8 0 0 0 0 92 0 11
2017 Scientific and Professional 84 11 0 5 0 0 0 95 5 19
2017 Administration and Foreign Services 84 7 4 4 0 0 1 92 4 97
2014 Executive 60 20 20 0 0 0 0 80 0 10
2014 Scientific and Professional 66 13 9 3 6 0 3 81 10 32
2014 Administration and Foreign Services 81 14 1 1 2 0 2 97 3 125

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 26 0 9 0 0 9 90 10 11
2017 Scientific and Professional 58 15 16 0 5 0 6 77 6 19
2017 Administration and Foreign Services 66 19 8 1 4 0 2 87 5 97
2014 Executive 40 20 20 0 10 0 10 67 11 10
2014 Scientific and Professional 48 21 6 3 6 9 6 82 11 32
2014 Administration and Foreign Services 47 21 7 5 8 6 7 77 15 125

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 18 8 9 0 0 0 83 9 11
2017 Scientific and Professional 69 15 11 0 0 0 6 89 0 19
2017 Administration and Foreign Services 74 16 4 0 6 0 0 90 6 97

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 18 26 9 0 0 0 64 9 11
2017 Scientific and Professional 53 31 11 5 0 0 0 84 5 19
2017 Administration and Foreign Services 73 16 6 1 3 1 0 90 4 97

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 18 26 0 9 0 0 64 9 11
2017 Scientific and Professional 74 20 5 0 0 0 0 95 0 19
2017 Administration and Foreign Services 67 17 9 4 4 0 0 83 8 97
2014 Executive 90 0 10 0 0 0 0 90 0 10
2014 Scientific and Professional 67 22 3 0 8 0 0 89 8 32
2014 Administration and Foreign Services 44 34 10 8 4 0 0 77 12 125
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 45 0 0 9 0 9 90 10 11
2017 Administration and Foreign Services 48 36 16 0 0 0 0 84 0 13
2014 Executive 50 30 10 0 0 0 10 89 0 10
2014 Administration and Foreign Services 29 30 11 4 4 11 11 76 10 27

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 37 18 8 9 0 0 64 17 11
2017 Scientific and Professional 16 47 32 0 5 0 0 63 5 19
2017 Administration and Foreign Services 27 36 17 6 10 4 0 66 16 96
2014 Executive 60 20 10 10 0 0 0 80 10 10
2014 Scientific and Professional 26 30 16 10 12 7 0 60 23 31
2014 Administration and Foreign Services 20 30 21 14 9 6 0 54 24 124

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 28 8 18 9 0 0 64 28 11
2017 Scientific and Professional 16 53 11 16 5 0 0 68 21 19
2017 Administration and Foreign Services 26 33 25 9 7 0 0 58 16 97
2014 Executive 40 40 20 0 0 0 0 80 0 10
2014 Scientific and Professional 22 35 22 6 15 0 0 57 21 32
2014 Administration and Foreign Services 24 30 20 14 10 1 0 55 25 125

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 37 8 18 9 0 0 64 28 11
2017 Scientific and Professional 21 42 11 21 5 0 0 63 27 19
2017 Administration and Foreign Services 23 27 25 13 9 2 0 51 23 97
2014 Executive 70 30 0 0 0 0 0 100 0 10
2014 Scientific and Professional 18 42 12 9 15 3 0 62 25 32
2014 Administration and Foreign Services 19 35 21 12 9 4 0 56 22 125

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 18 26 9 9 0 0 55 18 11
2017 Scientific and Professional 27 41 5 11 11 5 0 72 22 19
2017 Administration and Foreign Services 29 29 17 10 11 4 0 60 22 97
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 29 35 0 12 18 6 0 68 32 32
2014 Administration and Foreign Services 24 27 20 13 9 7 0 55 24 125

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 9 55 17 0 18 0 0 64 18 11
2017 Scientific and Professional 24 44 16 5 11 0 0 68 16 19
2017 Administration and Foreign Services 28 36 15 12 9 0 0 64 21 97
2014 Executive 40 40 20 0 0 0 0 80 0 10
2014 Scientific and Professional 16 25 19 18 15 7 0 44 35 32
2014 Administration and Foreign Services 16 32 23 15 13 1 0 48 28 125
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 36 0 9 9 0 0 82 18 11
2017 Scientific and Professional 53 22 15 5 5 0 0 74 11 19
2017 Administration and Foreign Services 45 42 10 1 2 0 0 87 3 97
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 54 37 9 0 0 0 0 91 0 32
2014 Administration and Foreign Services 40 43 14 2 1 0 0 83 3 125

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 26 9 0 0 0 0 91 0 11
2017 Scientific and Professional 74 21 5 0 0 0 0 95 0 19
2017 Administration and Foreign Services 52 33 7 3 2 2 1 88 5 97
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 53 47 0 0 0 0 0 100 0 32
2014 Administration and Foreign Services 46 45 4 0 2 2 1 93 2 124

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 17 0 9 9 0 0 82 18 11
2017 Scientific and Professional 63 31 0 0 0 6 0 100 0 19
2017 Administration and Foreign Services 52 25 7 7 5 3 0 79 13 97
2014 Executive 90 10 0 0 0 0 0 100 0 10
2014 Scientific and Professional 63 10 9 9 6 0 3 75 15 32
2014 Administration and Foreign Services 32 33 15 8 9 3 0 67 17 125

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 18 26 9 0 0 0 64 9 11
2017 Scientific and Professional 36 43 16 5 0 0 0 79 5 19
2017 Administration and Foreign Services 25 33 24 7 4 7 1 62 12 97
2014 Executive 90 0 10 0 0 0 0 90 0 10
2014 Scientific and Professional 48 21 6 6 12 3 3 74 19 32
2014 Administration and Foreign Services 19 35 25 6 7 6 2 58 15 125

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 9 9 17 18 9 9 45 44 11
2017 Scientific and Professional 20 22 16 5 11 21 5 56 22 19
2017 Administration and Foreign Services 17 20 19 18 8 16 3 45 32 97
2014 Executive 30 10 30 0 0 0 30 57 0 10
2014 Scientific and Professional 22 13 22 9 30 3 0 36 41 32
2014 Administration and Foreign Services 13 13 23 16 23 10 3 29 44 125

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 83 8 9 0 0 0 0 91 0 11
2017 Scientific and Professional 68 16 11 5 0 0 0 84 5 19
2017 Administration and Foreign Services 60 24 9 6 1 0 0 84 7 97
2014 Executive 40 30 20 10 0 0 0 70 10 10
2014 Scientific and Professional 63 12 3 13 9 0 0 76 22 32
2014 Administration and Foreign Services 50 24 10 7 5 0 3 77 13 123

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 81 19 0 0 0 0 0 100 0 10
2017 Scientific and Professional 62 16 16 0 0 5 0 83 0 19
2017 Administration and Foreign Services 71 23 1 2 1 1 1 96 3 97
2014 Executive 60 30 0 0 10 0 0 90 10 10
2014 Scientific and Professional 79 12 0 3 3 3 0 94 6 32
2014 Administration and Foreign Services 65 26 5 0 0 2 2 95 0 125

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 37 17 28 0 0 0 55 28 11
2017 Scientific and Professional 15 69 6 0 11 0 0 84 11 19
2017 Administration and Foreign Services 40 36 8 12 3 1 0 77 15 97
2014 Executive 40 40 20 0 0 0 0 80 0 10
2014 Scientific and Professional 32 47 0 6 15 0 0 79 21 32
2014 Administration and Foreign Services 31 35 16 8 9 2 0 67 17 125

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 18 0 36 18 0 9 41 59 11
2017 Scientific and Professional 11 25 21 16 27 0 0 36 44 19
2017 Administration and Foreign Services 22 31 17 12 16 2 1 55 28 97
2014 Executive 30 30 0 10 0 0 30 86 14 10
2014 Scientific and Professional 15 19 16 16 34 0 0 34 50 32
2014 Administration and Foreign Services 16 15 15 29 18 2 3 34 50 125

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 54 9 0 9 0 0 82 9 11
2017 Scientific and Professional 16 68 11 0 5 0 0 84 5 19
2017 Administration and Foreign Services 33 36 17 9 4 1 0 70 13 97

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 36 0 9 9 0 0 82 18 11
2017 Scientific and Professional 47 27 16 0 0 10 0 82 0 19
2017 Administration and Foreign Services 45 35 15 2 1 3 0 82 3 97
2014 Executive 80 20 0 0 0 0 0 100 0 10
2014 Scientific and Professional 51 41 3 0 3 3 0 94 3 32
2014 Administration and Foreign Services 37 41 16 2 0 3 0 81 2 125

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 17 18 9 9 0 0 63 18 11
2017 Scientific and Professional 42 47 5 0 0 5 0 94 0 19
2017 Administration and Foreign Services 49 35 12 2 1 1 0 85 3 96
2014 Executive 50 40 0 10 0 0 0 90 10 10
2014 Scientific and Professional 54 32 6 0 6 3 0 88 6 32
2014 Administration and Foreign Services 38 37 15 3 4 2 0 77 7 125

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 45 0 0 9 0 0 91 9 11
2017 Scientific and Professional 57 32 0 5 5 0 0 89 11 19
2017 Administration and Foreign Services 51 37 6 5 1 0 0 88 6 96
2014 Executive 60 40 0 0 0 0 0 100 0 10
2014 Scientific and Professional 54 31 3 9 3 0 0 85 12 32
2014 Administration and Foreign Services 42 38 11 5 5 0 0 80 10 125

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 55 8 0 18 0 0 74 18 11
2017 Scientific and Professional 20 37 16 11 11 5 0 60 22 19
2017 Administration and Foreign Services 43 28 16 6 6 0 0 71 12 97
2014 Executive 70 20 10 0 0 0 0 90 0 10
2014 Scientific and Professional 41 35 6 9 6 3 0 79 15 32
2014 Administration and Foreign Services 29 35 18 6 11 0 0 65 18 125

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 46 17 9 9 0 0 64 18 11
2017 Scientific and Professional 25 37 21 5 11 0 0 63 16 19
2017 Administration and Foreign Services 42 27 13 9 8 0 0 69 17 97
2014 Executive 80 10 10 0 0 0 0 90 0 10
2014 Scientific and Professional 41 35 9 9 6 0 0 76 15 32
2014 Administration and Foreign Services 30 42 9 12 7 0 0 72 19 124

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 9 37 8 18 0 0 37 26 11
2017 Scientific and Professional 25 33 16 4 16 5 0 62 21 19
2017 Administration and Foreign Services 37 22 17 10 11 1 2 61 22 97
2014 Executive 60 30 10 0 0 0 0 90 0 10
2014 Scientific and Professional 31 28 7 13 15 6 0 64 29 32
2014 Administration and Foreign Services 30 31 10 15 11 1 2 63 27 125
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Executive 63 18 18 11
2017 Scientific and Professional 20 42 38 19
2017 Administration and Foreign Services 36 30 34 97
2014 Executive 20 50 30 10
2014 Scientific and Professional 19 44 37 32
2014 Administration and Foreign Services 31 36 33 125

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Administration and Foreign Services 11 18 62 9 0 0 34
2014 Administration and Foreign Services 25 19 51 0 9999 5 39
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 8 92 97
2014 Scientific and Professional 22 78 31
2014 Administration and Foreign Services 24 76 124

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 45 9 0 9 18 0 77 11 11
2017 Scientific and Professional 10 11 27 0 5 42 5 38 10 19
2017 Administration and Foreign Services 13 16 18 6 2 32 13 53 14 97
2014 Executive 30 10 30 0 10 20 0 50 13 10
2014 Scientific and Professional 10 6 15 15 15 25 13 26 49 32
2014 Administration and Foreign Services 9 16 17 10 13 31 4 38 35 125

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 45 9 0 9 9 0 80 10 11
2017 Scientific and Professional 50 6 23 0 6 10 6 66 7 18
2017 Administration and Foreign Services 36 31 17 3 3 8 1 74 6 95
2014 Executive 40 20 20 10 10 0 0 60 20 10
2014 Scientific and Professional 22 22 19 9 15 13 0 51 28 32
2014 Administration and Foreign Services 21 28 20 9 13 9 0 54 24 124
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 26 9 0 0 0 0 64 100 0 11
2017 Scientific and Professional 31 53 0 0 0 0 16 100 0 19
2017 Administration and Foreign Services 24 50 12 3 2 2 5 81 6 97
2014 Executive 0 20 10 0 0 0 70 67 0 10
2014 Scientific and Professional 22 59 6 3 3 0 6 87 7 32
2014 Administration and Foreign Services 25 61 10 2 1 0 2 88 3 125

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 9 9 17 0 0 28 37 52 0 11
2017 Scientific and Professional 9 6 28 5 5 37 10 28 20 19
2017 Administration and Foreign Services 9 20 21 5 0 30 15 53 9 97
2014 Executive 0 20 0 0 0 20 60 100 0 10
2014 Scientific and Professional 0 29 18 9 6 25 13 46 25 32
2014 Administration and Foreign Services 7 14 18 6 4 36 15 44 20 125

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 0 8 0 9 0 64 52 26 11
2017 Scientific and Professional 30 38 11 0 0 4 16 86 0 19
2017 Administration and Foreign Services 46 29 11 0 0 8 5 87 0 96
2014 Executive 0 20 0 0 0 0 80 100 0 10
2014 Scientific and Professional 47 31 3 9 0 3 6 87 10 32
2014 Administration and Foreign Services 40 35 8 3 1 10 2 86 5 125

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 9 9 8 0 9 0 64 52 26 11
2017 Scientific and Professional 25 32 16 0 0 15 11 78 0 19
2017 Administration and Foreign Services 34 29 14 7 1 10 7 75 9 97
2014 Executive 10 20 0 0 0 0 70 100 0 10
2014 Scientific and Professional 41 25 0 6 9 9 9 82 18 32
2014 Administration and Foreign Services 30 33 19 3 2 10 2 72 6 125
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 17 9 0 9 18 9 75 13 11
2017 Scientific and Professional 6 9 33 0 5 42 5 28 10 19
2017 Administration and Foreign Services 10 19 18 0 0 40 13 62 0 96
2014 Executive 50 10 10 0 0 20 10 86 0 10
2014 Scientific and Professional 16 16 6 9 6 34 13 60 29 32
2014 Administration and Foreign Services 12 21 15 2 3 38 8 61 10 125

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 45 0 0 9 9 0 90 10 11
2017 Scientific and Professional 16 36 21 0 5 16 5 66 7 19
2017 Administration and Foreign Services 32 40 13 2 0 12 1 83 2 97
2014 Executive 70 20 10 0 0 0 0 90 0 10
2014 Scientific and Professional 32 32 9 6 6 13 3 75 14 32
2014 Administration and Foreign Services 26 29 18 3 3 20 2 69 8 125
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 9 18 9 17 0 0 55 26 11
2017 Scientific and Professional 41 28 5 0 20 0 5 73 21 19
2017 Administration and Foreign Services 41 30 17 6 4 0 2 73 10 96

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 9 37 37 17 0 0 9 54 11
2017 Scientific and Professional 20 22 15 22 21 0 0 41 44 19
2017 Administration and Foreign Services 19 23 28 17 11 1 1 43 29 97

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 37 18 18 26 0 0 37 45 11
2017 Scientific and Professional 21 23 22 17 17 0 0 44 34 18
2017 Administration and Foreign Services 22 30 23 14 10 0 2 53 24 97

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 0 18 28 36 0 0 18 63 11
2017 Scientific and Professional 20 32 16 11 22 0 0 52 32 19
2017 Administration and Foreign Services 20 18 25 25 11 0 1 38 36 97

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 46 18 26 9 0 0 46 36 11
2017 Scientific and Professional 32 22 24 0 17 0 6 57 18 18
2017 Administration and Foreign Services 55 21 12 4 2 0 6 81 6 97

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 37 9 9 26 0 0 55 36 11
2017 Scientific and Professional 31 43 11 11 5 0 0 73 16 19
2017 Administration and Foreign Services 38 35 16 4 5 0 1 74 9 96

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 28 9 17 9 0 0 64 26 11
2017 Scientific and Professional 41 42 11 6 0 0 0 84 6 19
2017 Administration and Foreign Services 36 30 20 8 4 0 1 68 12 96

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 9 18 37 17 0 0 28 54 11
2017 Scientific and Professional 14 49 11 15 11 0 0 63 26 19
2017 Administration and Foreign Services 16 38 24 11 8 0 3 55 20 96

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 18 26 18 9 0 0 46 28 11
2017 Scientific and Professional 41 27 16 4 11 0 0 69 15 19
2017 Administration and Foreign Services 28 32 16 10 9 0 4 63 20 96

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 18 9 18 17 0 0 55 36 11
2017 Scientific and Professional 52 11 16 10 5 5 0 66 16 19
2017 Administration and Foreign Services 37 31 18 9 2 0 2 70 12 96

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 100 0 0 0 0 0 0 100 0 11
2017 Scientific and Professional 68 16 5 0 5 0 5 89 6 19
2017 Administration and Foreign Services 73 20 1 3 0 0 3 95 3 97

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 82 9 0 0 9 0 0 91 9 11
2017 Scientific and Professional 84 5 0 5 0 0 5 94 6 19
2017 Administration and Foreign Services 79 9 5 1 3 1 2 90 4 96

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 63 18 18 0 0 0 0 82 0 11
2017 Scientific and Professional 62 27 5 0 0 0 5 94 0 19
2017 Administration and Foreign Services 66 21 5 3 2 0 2 89 5 97

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 9 8 18 9 0 0 64 28 11
2017 Scientific and Professional 79 11 5 0 0 0 5 94 0 19
2017 Administration and Foreign Services 72 14 9 4 1 0 1 86 5 97

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 54 37 9 0 0 0 0 91 0 11
2017 Scientific and Professional 56 5 6 0 0 0 32 91 0 19
2017 Administration and Foreign Services 54 10 3 1 0 0 32 94 1 96

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 26 0 0 9 0 0 91 9 11
2017 Scientific and Professional 67 16 11 0 0 0 5 88 0 19
2017 Administration and Foreign Services 75 15 4 2 2 0 2 92 4 97

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 8 18 9 0 0 0 72 9 11
2017 Scientific and Professional 64 16 0 4 5 5 5 90 10 19
2017 Administration and Foreign Services 62 12 12 3 6 0 5 78 10 97

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 17 9 0 9 0 0 82 9 11
2017 Scientific and Professional 68 16 11 0 0 0 5 89 0 19
2017 Administration and Foreign Services 54 29 15 1 0 0 1 84 1 97

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 9 9 37 18 26 0 0 18 45 11
2017 Scientific and Professional 16 25 27 11 22 0 0 40 32 19
2017 Administration and Foreign Services 12 31 46 8 3 0 0 43 11 97

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 9 54 18 18 0 0 0 18 63 11
2017 Scientific and Professional 21 16 22 29 11 0 0 40 38 19
2017 Administration and Foreign Services 4 16 40 32 8 0 0 40 20 97

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 26 18 0 0 0 0 82 0 11
2017 Scientific and Professional 47 31 11 5 5 0 0 79 11 19
2017 Administration and Foreign Services 49 37 7 5 1 1 0 87 6 97

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 9 18 26 37 9 0 0 28 46 11
2017 Scientific and Professional 9 59 11 16 5 0 0 68 21 19
2017 Administration and Foreign Services 29 42 11 13 5 1 0 72 18 97
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 12 88 97
2014 Administration and Foreign Services 14 86 125

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 84 16 12
2014 Administration and Foreign Services 89 11 18
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 45 18 9 18 0 9 0 49 51 11
2017 Scientific and Professional 52 22 5 4 5 11 0 58 42 19
2017 Administration and Foreign Services 38 35 15 4 2 3 2 41 59 97

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 22 55

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 33 55

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 13 55

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 37 55

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 2 55

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 41 55

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Administration and Foreign Services 19 62 11 3 0 4 56

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Administration and Foreign Services 35 24 16 9 8 0 7 64 18 56

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Administration and Foreign Services 11 2 10 4 11 4 59 33 39 56
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