2017 Public Service Employee Survey Results for Public Safety Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 55 4 11 6 0 0 79 17 53
2017 Scientific and Professional 21 52 8 12 6 0 0 73 19 204
2017 Administration and Foreign Services 35 46 4 9 6 0 0 81 15 450
2017 Administrative Support 38 52 0 7 3 0 0 90 10 29
2017 Other 25 62 2 10 0 0 0 88 10 22
2014 Executive 47 33 0 14 5 0 0 81 19 57
2014 Scientific and Professional 30 48 5 12 4 0 0 79 17 168
2014 Administration and Foreign Services 31 50 5 10 4 0 0 81 14 470
2014 Administrative Support 27 54 8 8 4 0 0 81 12 26
2014 Other 48 46 0 5 0 0 0 95 5 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 75 19 2 4 0 0 0 94 4 52
2017 Scientific and Professional 68 20 4 2 2 1 1 91 4 204
2017 Administration and Foreign Services 67 22 6 1 2 1 0 91 3 449
2017 Administrative Support 66 31 3 0 0 0 0 97 0 29
2017 Other 78 17 0 0 5 0 0 95 5 22
2014 Executive 74 23 4 0 0 0 0 96 0 57
2014 Scientific and Professional 72 17 4 2 3 1 1 90 5 168
2014 Administration and Foreign Services 64 24 5 4 1 1 1 90 5 470
2014 Administrative Support 50 38 4 8 0 0 0 88 8 26
2014 Other 90 10 0 0 0 0 0 100 0 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 19 4 2 2 0 0 92 4 52
2017 Scientific and Professional 66 20 5 7 3 0 0 85 10 204
2017 Administration and Foreign Services 60 24 6 6 3 0 0 84 10 450
2017 Administrative Support 48 41 10 0 0 0 0 90 0 29
2017 Other 68 17 7 5 2 0 0 85 7 22
2014 Executive 69 23 5 4 0 0 0 91 4 57
2014 Scientific and Professional 67 16 4 7 6 0 0 83 13 168
2014 Administration and Foreign Services 63 18 4 10 4 0 0 82 14 470
2014 Administrative Support 42 23 19 15 0 0 0 65 15 26
2014 Other 90 0 5 5 0 0 0 90 5 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 32 11 11 2 0 0 76 13 53
2017 Scientific and Professional 38 38 8 9 8 0 0 75 17 203
2017 Administration and Foreign Services 42 36 6 9 6 0 0 79 15 448
2017 Administrative Support 48 41 3 3 3 0 0 90 7 29
2017 Other 65 28 2 0 5 0 0 93 5 22
2014 Executive 63 26 0 7 4 0 0 89 11 57
2014 Scientific and Professional 40 35 8 10 7 0 0 75 17 168
2014 Administration and Foreign Services 43 32 8 10 6 0 0 75 17 470
2014 Administrative Support 38 35 8 15 4 0 0 73 19 26
2014 Other 54 36 0 10 0 0 0 90 10 19

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 44 8 6 4 0 0 83 9 52
2017 Scientific and Professional 24 41 13 14 8 0 0 65 22 204
2017 Administration and Foreign Services 26 38 11 15 10 0 1 64 25 450
2017 Administrative Support 28 45 10 14 3 0 0 72 17 29
2017 Other 30 58 4 5 2 0 0 88 7 22
2014 Executive 42 37 7 9 5 0 0 79 14 57
2014 Scientific and Professional 22 40 14 16 8 0 1 63 24 168
2014 Administration and Foreign Services 21 37 12 20 9 0 1 59 29 470
2014 Administrative Support 31 35 19 8 8 0 0 65 15 26
2014 Other 37 47 0 10 5 0 0 85 15 19

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 34 4 2 0 0 0 94 2 53
2017 Scientific and Professional 44 39 9 5 2 0 0 83 8 204
2017 Administration and Foreign Services 41 36 7 9 5 0 0 78 15 450
2017 Administrative Support 21 48 10 14 7 0 0 69 21 29
2017 Other 25 51 10 15 0 0 0 75 15 22
2014 Executive 77 16 4 4 0 0 0 93 4 57
2014 Scientific and Professional 28 44 14 8 5 1 0 72 14 168
2014 Administration and Foreign Services 37 36 11 10 7 0 0 72 17 470
2014 Administrative Support 15 38 19 8 19 0 0 54 27 26
2014 Other 37 52 0 10 0 0 0 90 10 19

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 23 6 0 0 0 0 94 0 53
2017 Scientific and Professional 50 37 6 5 1 0 0 87 7 204
2017 Administration and Foreign Services 45 35 4 9 5 0 0 81 15 448
2017 Administrative Support 31 52 0 7 10 0 0 83 17 29
2017 Other 40 35 2 17 5 0 0 75 22 22
2014 Executive 77 16 4 2 2 0 0 93 4 57
2014 Scientific and Professional 37 44 8 7 4 0 0 81 11 168
2014 Administration and Foreign Services 41 36 8 8 7 0 0 77 15 469
2014 Administrative Support 15 38 15 15 15 0 0 54 31 26
2014 Other 48 42 5 0 5 0 0 90 5 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 47 0 4 0 0 0 96 4 53
2017 Scientific and Professional 45 39 4 8 4 0 0 84 12 204
2017 Administration and Foreign Services 45 38 6 7 4 0 0 83 11 447
2017 Administrative Support 48 38 7 7 0 0 0 86 7 29
2017 Other 60 35 5 0 0 0 0 95 0 22
2014 Executive 53 35 4 9 0 0 0 88 9 57
2014 Scientific and Professional 39 41 9 6 2 1 1 82 9 168
2014 Administration and Foreign Services 42 35 11 6 4 2 0 79 10 469
2014 Administrative Support 38 38 8 8 8 0 0 77 15 26
2014 Other 54 26 21 0 0 0 0 79 0 19

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 32 11 13 9 0 0 66 22 53
2017 Scientific and Professional 36 34 5 15 10 0 0 70 25 204
2017 Administration and Foreign Services 43 31 8 9 8 0 0 74 18 450
2017 Administrative Support 52 41 3 3 0 0 0 93 3 29
2017 Other 43 22 22 5 0 7 0 70 5 22
2014 Executive 26 25 18 16 16 0 0 51 31 57
2014 Scientific and Professional 24 40 9 14 13 0 0 64 27 168
2014 Administration and Foreign Services 35 34 10 11 9 0 0 69 20 469
2014 Administrative Support 42 23 15 4 12 0 4 68 16 26
2014 Other 38 41 21 0 0 0 0 79 0 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 4 2 8 9 0 66 45 49 53
2017 Scientific and Professional 42 27 7 9 9 4 1 73 19 204
2017 Administration and Foreign Services 42 29 8 8 7 1 5 75 16 450
2017 Administrative Support 24 28 14 7 10 0 17 62 21 29
2017 Other 29 15 16 5 8 0 27 60 18 21
2014 Executive 4 2 5 7 19 0 63 14 71 57
2014 Scientific and Professional 26 18 11 21 18 3 3 47 41 168
2014 Administration and Foreign Services 37 25 6 14 10 2 6 67 27 470
2014 Administrative Support 15 23 31 12 8 0 12 44 22 26
2014 Other 10 26 15 5 0 10 33 64 9 19

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 41 2 6 0 0 0 92 6 53
2017 Scientific and Professional 28 47 10 10 5 0 0 75 15 204
2017 Administration and Foreign Services 31 43 10 9 7 0 0 74 16 449
2017 Administrative Support 17 48 7 24 3 0 0 65 28 29
2017 Other 25 57 10 7 0 0 0 83 7 22
2014 Executive 54 33 4 5 4 0 0 88 9 57
2014 Scientific and Professional 21 44 12 18 5 0 0 65 23 168
2014 Administration and Foreign Services 27 37 12 11 12 0 0 64 23 470
2014 Administrative Support 15 42 12 15 15 0 0 58 31 26
2014 Other 37 42 15 5 0 0 0 79 5 19

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 27 19 9 2 0 0 70 11 53
2017 Scientific and Professional 30 37 11 14 7 1 0 68 21 204
2017 Administration and Foreign Services 30 36 12 11 10 0 0 67 21 450
2017 Administrative Support 31 38 17 10 3 0 0 69 14 29
2017 Other 30 60 0 5 5 0 0 90 10 22
2014 Executive 35 30 14 12 9 0 0 65 21 57
2014 Scientific and Professional 16 33 15 20 15 0 1 50 35 168
2014 Administration and Foreign Services 21 32 17 14 15 0 0 54 29 470
2014 Administrative Support 23 42 19 4 12 0 0 65 15 26
2014 Other 54 26 15 5 0 0 0 79 5 19

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 41 11 7 0 0 0 81 7 53
2017 Scientific and Professional 19 47 11 14 9 0 0 66 22 204
2017 Administration and Foreign Services 25 44 7 15 9 0 0 69 24 449
2017 Administrative Support 21 48 14 17 0 0 0 69 17 29
2017 Other 15 48 25 5 2 0 5 66 8 22

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 24 4 0 0 0 0 96 0 53
2017 Scientific and Professional 39 40 7 8 6 0 0 79 14 204
2017 Administration and Foreign Services 38 37 10 8 5 1 0 77 14 450
2017 Administrative Support 38 34 21 3 3 0 0 72 7 29
2017 Other 40 42 5 10 2 0 0 83 12 22
2014 Executive 60 30 7 2 2 0 0 89 4 57
2014 Scientific and Professional 32 38 14 12 4 0 0 70 16 168
2014 Administration and Foreign Services 34 36 11 12 6 0 0 71 18 469
2014 Administrative Support 27 50 15 4 4 0 0 77 8 26
2014 Other 59 26 10 5 0 0 0 85 5 19

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 32 8 15 0 0 0 78 15 53
2017 Scientific and Professional 30 38 13 11 9 0 0 68 19 204
2017 Administration and Foreign Services 31 36 11 10 11 0 0 67 21 450
2017 Administrative Support 28 45 10 17 0 0 0 72 17 29
2017 Other 30 45 20 2 2 0 0 75 5 22

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 76 19 4 2 0 0 0 94 2 53
2017 Scientific and Professional 44 42 8 4 2 0 0 85 6 203
2017 Administration and Foreign Services 47 38 6 5 3 0 0 85 8 450
2017 Administrative Support 38 38 17 3 3 0 0 76 7 29
2017 Other 47 20 28 5 0 0 0 67 5 22
2014 Executive 81 19 0 0 0 0 0 100 0 57
2014 Scientific and Professional 52 29 15 2 2 0 0 82 4 168
2014 Administration and Foreign Services 54 28 9 4 4 1 0 82 8 469
2014 Administrative Support 58 35 0 0 8 0 0 92 8 26
2014 Other 63 27 10 0 0 0 0 90 0 19

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 28 6 2 0 0 0 93 2 53
2017 Scientific and Professional 35 42 9 8 6 1 0 77 14 202
2017 Administration and Foreign Services 30 39 11 11 8 0 0 69 19 448
2017 Administrative Support 24 45 7 21 3 0 0 69 24 29
2017 Other 33 38 15 15 0 0 0 70 15 22
2014 Executive 53 30 4 7 7 0 0 83 14 57
2014 Scientific and Professional 17 47 12 12 12 0 0 65 24 168
2014 Administration and Foreign Services 23 38 12 14 12 0 0 61 26 470
2014 Administrative Support 23 31 27 12 8 0 0 54 19 26
2014 Other 32 41 15 11 0 0 0 73 11 19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 30 6 6 2 0 0 87 7 53
2017 Scientific and Professional 33 37 15 11 5 0 0 69 16 203
2017 Administration and Foreign Services 36 35 12 8 8 0 0 71 17 450
2017 Administrative Support 41 21 14 10 14 0 0 62 24 29
2017 Other 43 17 25 15 0 0 0 60 15 22
2014 Executive 46 33 7 5 9 0 0 79 14 57
2014 Scientific and Professional 24 34 17 13 12 0 1 58 25 168
2014 Administration and Foreign Services 31 32 12 13 11 0 0 63 24 469
2014 Administrative Support 27 42 19 4 8 0 0 69 12 26
2014 Other 42 42 15 0 0 0 0 85 0 19

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 26 8 9 2 0 0 81 11 53
2017 Scientific and Professional 26 41 12 14 6 0 0 68 20 201
2017 Administration and Foreign Services 33 38 11 10 8 0 0 71 18 449
2017 Administrative Support 38 48 3 7 3 0 0 86 10 29
2017 Other 30 40 12 2 5 5 5 78 8 22
2014 Executive 37 33 11 11 9 0 0 70 19 57
2014 Scientific and Professional 29 27 17 17 9 1 1 57 26 168
2014 Administration and Foreign Services 27 36 14 13 8 0 0 64 22 470
2014 Administrative Support 27 46 12 8 8 0 0 73 15 26
2014 Other 44 41 10 5 0 0 0 85 5 19

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 35 8 4 0 0 0 89 4 52
2017 Scientific and Professional 35 41 12 8 3 0 0 76 12 203
2017 Administration and Foreign Services 37 36 10 9 7 0 0 74 16 447
2017 Administrative Support 38 28 24 3 7 0 0 65 10 29
2017 Other 33 55 5 7 0 0 0 88 7 22
2014 Executive 56 26 9 7 0 2 0 84 7 57
2014 Scientific and Professional 26 39 17 11 8 0 0 65 18 168
2014 Administration and Foreign Services 31 39 12 9 9 0 0 70 18 470
2014 Administrative Support 23 38 23 4 12 0 0 62 15 26
2014 Other 64 26 5 5 0 0 0 90 5 19

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 8 26 28 28 0 2 16 58 53
2017 Scientific and Professional 22 42 20 10 6 0 0 64 16 204
2017 Administration and Foreign Services 30 35 20 9 5 0 1 65 14 450
2017 Administrative Support 38 34 10 14 3 0 0 72 17 29
2017 Other 56 27 12 0 0 0 5 87 0 22
2014 Executive 11 19 23 30 17 0 0 30 47 57
2014 Scientific and Professional 22 33 24 14 7 0 1 56 21 168
2014 Administration and Foreign Services 31 35 17 8 9 0 0 66 17 470
2014 Administrative Support 23 42 27 0 0 4 4 71 0 26
2014 Other 48 41 5 0 5 0 0 89 5 19

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 21 45 17 9 0 0 27 28 53
2017 Scientific and Professional 15 25 46 11 2 1 0 13 41 204
2017 Administration and Foreign Services 15 30 35 12 4 1 3 16 47 449
2017 Administrative Support 7 10 59 7 14 0 3 21 18 29
2017 Other 4 10 40 25 15 5 0 43 15 22
2014 Executive 4 33 46 18 0 0 0 18 37 57
2014 Scientific and Professional 15 28 37 13 5 1 1 18 45 168
2014 Administration and Foreign Services 19 24 36 15 5 0 1 20 44 470
2014 Administrative Support 4 35 46 12 4 0 0 15 38 26
2014 Other 11 5 42 22 15 0 5 39 17 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 24 25 34 15 2 0 50 25 53
2017 Scientific and Professional 15 19 33 24 6 2 1 32 35 203
2017 Administration and Foreign Services 16 24 27 17 9 3 4 28 43 448
2017 Administrative Support 14 24 35 10 14 3 0 25 39 29
2017 Other 10 5 10 33 35 2 5 73 16 22
2014 Executive 17 30 32 14 7 0 0 21 47 57
2014 Scientific and Professional 19 29 30 12 9 1 0 21 49 168
2014 Administration and Foreign Services 24 27 26 13 6 3 1 20 53 469
2014 Administrative Support 19 23 35 15 8 0 0 23 42 26
2014 Other 15 16 10 21 27 5 5 53 36 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 21 40 24 10 0 0 34 26 53
2017 Scientific and Professional 20 26 34 16 2 0 0 19 47 204
2017 Administration and Foreign Services 25 24 28 14 4 1 4 19 52 447
2017 Administrative Support 14 14 21 17 17 7 10 42 33 29
2017 Other 17 5 33 15 15 10 5 36 26 22
2014 Executive 18 28 28 18 9 0 0 26 46 57
2014 Scientific and Professional 32 31 23 8 4 2 1 11 65 168
2014 Administration and Foreign Services 31 25 28 10 2 1 2 13 58 470
2014 Administrative Support 4 46 23 12 8 0 8 21 54 26
2014 Other 16 10 15 31 22 0 5 56 28 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 26 38 7 8 0 0 15 47 53
2017 Scientific and Professional 21 28 33 14 4 0 0 18 49 202
2017 Administration and Foreign Services 13 26 32 20 5 1 3 26 41 446
2017 Administrative Support 7 14 29 29 14 0 7 46 23 28
2017 Other 15 5 10 30 35 5 0 69 21 22
2014 Executive 19 30 32 12 7 0 0 19 49 57
2014 Scientific and Professional 20 25 31 15 6 2 1 22 46 168
2014 Administration and Foreign Services 17 24 34 17 5 1 1 23 42 470
2014 Administrative Support 8 27 35 23 4 0 4 28 36 26
2014 Other 0 16 5 36 43 0 0 79 16 19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 28 29 2 8 0 0 9 62 53
2017 Scientific and Professional 26 27 28 12 4 1 1 16 55 204
2017 Administration and Foreign Services 30 24 26 11 5 2 3 16 57 446
2017 Administrative Support 24 21 31 14 7 0 3 21 46 29
2017 Other 15 0 5 30 35 10 5 77 17 22
2014 Executive 37 28 25 9 2 0 0 11 65 57
2014 Scientific and Professional 29 29 23 11 5 2 1 17 60 168
2014 Administration and Foreign Services 33 25 23 13 4 1 1 18 59 470
2014 Administrative Support 12 46 27 8 8 0 0 15 58 26
2014 Other 21 10 5 15 43 0 5 62 33 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 11 19 49 11 9 0 0 21 30 53
2017 Scientific and Professional 23 24 28 15 7 2 1 23 48 204
2017 Administration and Foreign Services 24 27 27 12 6 1 3 19 53 449
2017 Administrative Support 35 24 17 14 7 0 3 21 61 29
2017 Other 5 10 40 12 15 7 10 33 18 22
2014 Executive 9 16 40 23 12 0 0 35 24 57
2014 Scientific and Professional 20 18 33 16 8 2 3 26 39 167
2014 Administration and Foreign Services 18 23 29 18 7 2 3 26 43 469
2014 Administrative Support 19 15 50 4 8 0 4 12 36 26
2014 Other 0 21 16 21 33 0 10 60 23 19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 28 32 17 6 0 0 23 45 53
2017 Scientific and Professional 22 29 34 8 4 2 1 12 53 204
2017 Administration and Foreign Services 23 20 32 14 6 2 3 21 45 450
2017 Administrative Support 10 28 24 10 17 7 3 31 42 29
2017 Other 10 7 28 15 25 10 5 48 20 22
2014 Executive 32 26 30 9 4 0 0 12 58 57
2014 Scientific and Professional 31 30 26 9 2 1 1 11 63 168
2014 Administration and Foreign Services 26 25 27 14 5 1 1 19 53 469
2014 Administrative Support 12 12 62 8 8 0 0 15 23 26
2014 Other 5 11 21 21 37 0 5 61 17 19
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 83 15 2 0 0 0 0 98 0 53
2017 Scientific and Professional 72 14 5 8 2 0 0 86 10 204
2017 Administration and Foreign Services 73 15 6 3 2 0 0 89 5 450
2017 Administrative Support 59 34 7 0 0 0 0 93 0 29
2017 Other 68 15 12 0 5 0 0 83 5 22
2014 Executive 83 16 0 2 0 0 0 98 2 57
2014 Scientific and Professional 72 15 3 6 4 0 1 87 10 167
2014 Administration and Foreign Services 72 15 4 5 3 0 1 88 8 470
2014 Administrative Support 54 31 8 4 0 0 4 88 4 26
2014 Other 77 18 5 0 0 0 0 95 0 19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 33 0 4 6 0 2 90 10 52
2017 Scientific and Professional 28 29 13 13 9 5 3 62 24 203
2017 Administration and Foreign Services 27 31 14 11 10 4 2 62 23 450
2017 Administrative Support 28 41 17 7 0 7 0 74 7 29
2017 Other 20 30 7 5 5 12 20 75 14 22
2014 Executive 37 46 7 4 5 0 2 84 9 57
2014 Scientific and Professional 26 30 12 13 11 5 3 61 26 168
2014 Administration and Foreign Services 28 29 14 12 10 3 4 61 24 470
2014 Administrative Support 15 35 15 12 15 8 0 54 29 26
2014 Other 49 31 10 0 0 5 5 89 0 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 81 11 0 6 2 0 0 93 7 53
2017 Scientific and Professional 44 28 8 12 9 0 0 72 20 204
2017 Administration and Foreign Services 47 26 8 8 11 0 0 74 19 450
2017 Administrative Support 38 28 14 21 0 0 0 65 21 29
2017 Other 33 45 10 10 2 0 0 78 12 22
2014 Executive 61 26 0 9 4 0 0 88 12 57
2014 Scientific and Professional 35 26 12 16 9 2 0 62 25 168
2014 Administration and Foreign Services 39 27 10 14 10 0 0 66 24 470
2014 Administrative Support 27 23 27 8 15 0 0 50 23 26
2014 Other 64 10 15 5 5 0 0 74 10 19

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 32 4 0 0 0 0 96 0 53
2017 Scientific and Professional 35 38 12 9 6 0 0 73 15 203
2017 Administration and Foreign Services 34 30 13 14 8 1 0 65 23 450
2017 Administrative Support 17 38 17 28 0 0 0 55 28 29
2017 Other 58 23 0 17 2 0 0 80 20 22
2014 Executive 51 37 5 5 2 0 0 88 7 57
2014 Scientific and Professional 33 33 11 14 6 1 2 68 21 168
2014 Administration and Foreign Services 30 35 13 13 7 2 1 66 21 470
2014 Administrative Support 12 38 27 12 12 0 0 50 23 26
2014 Other 38 51 0 5 0 5 0 95 5 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 74 19 4 4 0 0 0 92 4 53
2017 Scientific and Professional 28 36 11 9 8 8 0 70 18 203
2017 Administration and Foreign Services 31 26 13 9 12 8 1 62 23 449
2017 Administrative Support 21 21 21 21 10 7 0 44 33 29
2017 Other 22 10 0 2 0 65 0 93 7 22
2014 Executive 56 30 2 9 4 0 0 86 12 57
2014 Scientific and Professional 31 27 14 12 11 4 1 62 24 168
2014 Administration and Foreign Services 28 24 15 14 10 7 1 57 27 469
2014 Administrative Support 4 35 19 19 15 4 4 42 37 26
2014 Other 49 26 0 5 5 15 0 88 12 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 36 6 11 6 0 0 77 17 53
2017 Scientific and Professional 14 23 15 17 12 17 1 46 36 202
2017 Administration and Foreign Services 12 24 17 13 16 16 3 44 35 450
2017 Administrative Support 10 21 17 21 14 17 0 38 42 29
2017 Other 0 22 5 7 2 63 0 60 26 22
2014 Executive 28 53 5 9 5 0 0 81 14 57
2014 Scientific and Professional 9 18 17 16 19 17 3 34 45 168
2014 Administration and Foreign Services 12 21 20 14 16 14 3 40 36 470
2014 Administrative Support 0 27 38 8 19 4 4 29 29 26
2014 Other 22 41 15 0 5 11 5 75 6 19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 22 4 0 4 0 0 92 4 53
2017 Scientific and Professional 51 30 7 7 4 0 0 81 12 202
2017 Administration and Foreign Services 43 36 8 8 5 0 0 79 13 448
2017 Administrative Support 52 28 17 3 0 0 0 79 3 29
2017 Other 68 17 0 12 2 0 0 85 15 22
2014 Executive 60 28 2 9 2 0 0 88 11 57
2014 Scientific and Professional 42 36 9 9 4 1 0 78 13 168
2014 Administration and Foreign Services 42 33 10 10 6 0 0 75 15 470
2014 Administrative Support 23 35 19 12 12 0 0 58 23 26
2014 Other 54 31 10 0 5 0 0 85 5 19
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 43 8 8 2 0 0 83 9 53
2017 Scientific and Professional 39 35 8 11 6 0 0 75 17 204
2017 Administration and Foreign Services 40 37 8 7 8 1 0 77 15 450
2017 Administrative Support 28 52 10 10 0 0 0 79 10 29
2017 Other 38 45 7 10 0 0 0 83 10 22
2014 Executive 46 35 4 7 9 0 0 81 16 57
2014 Scientific and Professional 32 35 13 11 9 1 0 67 19 168
2014 Administration and Foreign Services 40 30 10 10 9 1 0 70 19 470
2014 Administrative Support 42 38 12 8 0 0 0 81 8 26
2014 Other 64 21 5 5 5 0 0 85 10 19

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 23 4 4 2 0 0 91 6 53
2017 Scientific and Professional 47 28 9 9 5 0 0 76 15 203
2017 Administration and Foreign Services 43 32 9 6 6 2 1 78 12 450
2017 Administrative Support 35 38 21 3 0 4 0 75 4 29
2017 Other 53 33 0 7 2 5 0 90 10 22
2014 Executive 56 21 7 7 9 0 0 77 16 57
2014 Scientific and Professional 39 29 12 9 8 2 0 70 18 168
2014 Administration and Foreign Services 42 28 11 8 7 3 1 73 16 470
2014 Administrative Support 35 42 15 0 8 0 0 77 8 26
2014 Other 69 15 5 10 0 0 0 85 10 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 23 4 4 0 0 0 92 4 53
2017 Scientific and Professional 45 31 7 11 6 0 0 76 17 204
2017 Administration and Foreign Services 42 31 8 9 7 1 1 75 16 449
2017 Administrative Support 28 48 14 10 0 0 0 76 10 29
2017 Other 53 15 12 20 0 0 0 68 20 22
2014 Executive 51 24 5 11 9 0 0 75 19 57
2014 Scientific and Professional 36 31 11 14 8 0 0 68 22 168
2014 Administration and Foreign Services 42 27 10 11 8 1 1 70 20 470
2014 Administrative Support 35 46 8 8 4 0 0 81 12 26
2014 Other 49 36 5 0 10 0 0 85 10 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 88 8 0 0 4 0 0 96 4 53
2017 Scientific and Professional 79 10 4 4 1 0 1 90 5 204
2017 Administration and Foreign Services 81 13 2 2 2 0 1 94 3 450
2017 Administrative Support 72 28 0 0 0 0 0 100 0 29
2017 Other 90 0 7 0 2 0 0 90 2 22
2014 Executive 76 17 5 2 0 0 0 93 2 57
2014 Scientific and Professional 76 13 2 5 3 0 1 90 8 168
2014 Administration and Foreign Services 79 10 4 3 2 0 2 92 5 470
2014 Administrative Support 73 15 12 0 0 0 0 88 0 26
2014 Other 95 5 0 0 0 0 0 100 0 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 21 6 8 4 6 21 77 15 53
2017 Scientific and Professional 39 25 7 7 9 8 5 73 18 204
2017 Administration and Foreign Services 56 20 6 5 6 3 4 82 12 448
2017 Administrative Support 55 21 3 14 7 0 0 76 21 29
2017 Other 45 25 0 2 0 10 17 97 3 22
2014 Executive 33 7 18 7 2 5 28 60 13 57
2014 Scientific and Professional 36 20 11 10 8 8 7 66 22 168
2014 Administration and Foreign Services 39 19 10 8 11 5 8 67 21 470
2014 Administrative Support 31 23 23 8 8 0 8 58 17 26
2014 Other 64 26 0 0 0 0 11 100 0 19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 32 2 4 2 0 0 92 6 53
2017 Scientific and Professional 54 26 8 6 5 0 0 81 12 204
2017 Administration and Foreign Services 58 24 6 4 7 0 0 83 11 449
2017 Administrative Support 52 31 3 14 0 0 0 83 14 29
2017 Other 53 30 12 0 5 0 0 83 5 22

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 30 4 0 2 0 0 94 2 53
2017 Scientific and Professional 57 23 11 4 4 0 0 80 8 204
2017 Administration and Foreign Services 58 25 6 3 6 1 0 85 9 449
2017 Administrative Support 59 28 7 7 0 0 0 86 7 29
2017 Other 53 30 5 2 5 5 0 87 7 22

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 27 4 6 2 0 0 89 8 53
2017 Scientific and Professional 45 29 6 10 10 0 0 74 20 204
2017 Administration and Foreign Services 52 25 10 5 8 0 0 77 13 448
2017 Administrative Support 48 31 10 10 0 0 0 79 10 29
2017 Other 48 25 23 0 5 0 0 73 5 22
2014 Executive 53 26 5 7 9 0 0 79 16 57
2014 Scientific and Professional 33 33 16 6 12 1 0 66 18 168
2014 Administration and Foreign Services 45 28 8 8 11 0 0 73 19 468
2014 Administrative Support 27 38 19 4 12 0 0 65 15 26
2014 Other 64 31 0 5 0 0 0 95 5 19
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 31 6 8 2 0 0 85 9 52
2017 Scientific and Professional 18 32 9 15 11 7 8 59 30 75
2017 Administration and Foreign Services 22 37 11 12 6 3 9 67 20 147
2014 Executive 38 28 13 5 13 2 2 68 19 56
2014 Scientific and Professional 6 28 13 17 8 8 21 47 34 53
2014 Administration and Foreign Services 27 35 11 12 5 3 8 69 19 112

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 42 4 6 4 0 0 87 9 53
2017 Scientific and Professional 25 36 13 8 11 7 0 66 20 204
2017 Administration and Foreign Services 26 35 13 11 11 4 0 64 23 450
2017 Administrative Support 21 52 14 3 7 3 0 75 11 29
2017 Other 63 10 15 2 5 5 0 77 7 22
2014 Executive 12 47 11 14 14 2 0 61 28 57
2014 Scientific and Professional 9 23 20 20 18 11 0 35 42 168
2014 Administration and Foreign Services 15 30 19 13 13 9 0 50 29 470
2014 Administrative Support 15 38 19 12 15 0 0 54 27 26
2014 Other 42 42 0 5 0 10 0 94 6 19

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 36 4 7 4 0 0 85 11 53
2017 Scientific and Professional 17 41 13 15 13 1 0 59 28 204
2017 Administration and Foreign Services 24 35 14 11 15 1 0 59 27 449
2017 Administrative Support 21 38 24 10 7 0 0 59 17 29
2017 Other 59 18 16 0 2 5 0 81 2 21
2014 Executive 14 44 12 12 17 0 0 58 30 57
2014 Scientific and Professional 10 23 20 28 18 3 0 33 47 168
2014 Administration and Foreign Services 13 31 19 18 17 2 0 45 36 468
2014 Administrative Support 15 31 27 12 15 0 0 46 27 26
2014 Other 48 27 15 5 0 5 0 78 5 19

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 40 17 11 6 0 0 66 17 53
2017 Scientific and Professional 10 34 16 23 14 3 0 46 38 204
2017 Administration and Foreign Services 17 28 18 16 15 4 0 48 33 450
2017 Administrative Support 17 35 24 14 7 3 0 54 21 29
2017 Other 56 17 17 2 2 5 0 77 5 22
2014 Executive 11 40 19 11 19 0 0 51 30 57
2014 Scientific and Professional 6 23 15 28 22 7 0 31 53 167
2014 Administration and Foreign Services 9 26 19 25 18 4 0 36 45 470
2014 Administrative Support 8 35 27 12 12 8 0 46 25 26
2014 Other 32 26 16 15 0 10 0 64 17 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 26 19 4 4 0 0 74 7 53
2017 Scientific and Professional 14 30 16 17 19 6 0 46 37 204
2017 Administration and Foreign Services 19 31 16 14 18 3 0 51 32 449
2017 Administrative Support 14 34 17 21 0 14 0 56 24 29
2017 Other 56 15 12 7 10 0 0 71 17 22
2014 Executive 25 39 14 9 14 0 0 63 23 57
2014 Scientific and Professional 8 24 19 22 21 6 0 34 46 168
2014 Administration and Foreign Services 11 28 20 17 19 5 0 41 38 470
2014 Administrative Support 12 35 15 15 12 12 0 52 30 26
2014 Other 27 31 22 5 5 10 0 64 11 19

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 49 11 11 4 0 0 74 15 53
2017 Scientific and Professional 8 34 16 22 17 3 0 44 40 204
2017 Administration and Foreign Services 19 29 14 18 18 2 0 49 37 449
2017 Administrative Support 14 31 17 31 4 3 0 46 36 29
2017 Other 35 33 0 15 2 15 0 80 20 22
2014 Executive 11 37 14 25 14 0 0 47 39 57
2014 Scientific and Professional 6 23 20 28 19 4 0 30 49 168
2014 Administration and Foreign Services 8 30 15 24 21 3 0 38 46 470
2014 Administrative Support 4 42 23 8 15 8 0 50 25 26
2014 Other 22 31 11 15 10 10 0 59 29 19
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 37 19 8 2 0 0 71 9 52
2017 Scientific and Professional 16 45 20 12 5 1 0 62 17 204
2017 Administration and Foreign Services 27 41 16 7 7 2 0 69 15 448
2017 Administrative Support 14 69 3 10 4 0 0 83 14 29
2017 Other 43 45 5 2 5 0 0 88 8 21
2014 Executive 26 42 11 12 9 0 0 69 21 57
2014 Scientific and Professional 17 38 23 15 6 1 0 56 21 168
2014 Administration and Foreign Services 23 40 18 10 7 2 0 64 17 470
2014 Administrative Support 27 42 15 15 0 0 0 69 15 26
2014 Other 42 32 15 5 0 5 0 78 5 19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 21 6 0 0 0 0 94 0 53
2017 Scientific and Professional 40 42 10 4 2 1 0 83 7 203
2017 Administration and Foreign Services 39 37 11 4 3 5 0 81 8 448
2017 Administrative Support 34 34 21 3 0 7 0 74 4 29
2017 Other 56 11 6 8 8 11 0 75 18 20
2014 Executive 58 28 7 4 2 2 0 88 5 57
2014 Scientific and Professional 31 40 14 7 4 4 0 74 11 168
2014 Administration and Foreign Services 32 38 14 6 2 7 1 76 9 470
2014 Administrative Support 19 38 23 8 8 4 0 60 16 26
2014 Other 47 27 26 0 0 0 0 74 0 19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 38 4 6 0 0 0 91 6 53
2017 Scientific and Professional 25 41 14 11 6 2 0 68 18 204
2017 Administration and Foreign Services 35 34 13 9 7 2 0 70 16 448
2017 Administrative Support 17 55 10 10 4 3 0 75 14 29
2017 Other 32 37 8 15 8 0 0 69 23 21
2014 Executive 51 30 7 5 4 4 0 84 9 57
2014 Scientific and Professional 27 35 12 12 8 5 1 66 21 168
2014 Administration and Foreign Services 30 36 12 11 6 4 1 69 18 470
2014 Administrative Support 19 42 23 4 8 4 0 64 12 26
2014 Other 46 10 15 16 5 6 0 61 23 19

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 30 17 0 2 0 0 81 2 53
2017 Scientific and Professional 16 39 21 16 5 2 1 56 22 203
2017 Administration and Foreign Services 26 35 15 10 7 6 1 66 18 449
2017 Administrative Support 21 38 34 3 0 4 0 61 4 29
2017 Other 28 34 14 14 11 0 0 62 24 20
2014 Executive 39 44 7 7 2 2 0 84 9 57
2014 Scientific and Professional 21 37 23 10 6 2 0 60 17 168
2014 Administration and Foreign Services 19 32 20 15 6 6 1 55 23 470
2014 Administrative Support 12 50 15 8 8 8 0 67 17 26
2014 Other 36 32 5 11 5 10 0 76 18 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 26 19 9 4 9 2 64 15 53
2017 Scientific and Professional 9 22 16 21 16 14 1 37 44 204
2017 Administration and Foreign Services 14 21 18 15 17 12 3 40 38 449
2017 Administrative Support 17 24 17 21 3 10 7 50 29 29
2017 Other 11 16 2 5 18 32 16 51 44 21
2014 Executive 19 28 16 12 18 2 5 51 32 57
2014 Scientific and Professional 13 11 13 22 28 11 2 28 57 168
2014 Administration and Foreign Services 10 16 20 19 21 11 2 31 47 470
2014 Administrative Support 4 35 27 12 15 8 0 42 29 26
2014 Other 36 27 21 0 5 11 0 71 6 19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 29 7 4 0 0 0 89 4 53
2017 Scientific and Professional 60 19 10 9 2 0 1 79 11 203
2017 Administration and Foreign Services 61 23 6 5 3 1 1 86 8 449
2017 Administrative Support 45 48 7 0 0 0 0 93 0 29
2017 Other 58 20 12 0 5 5 0 82 5 22
2014 Executive 51 39 7 2 2 0 0 89 4 57
2014 Scientific and Professional 52 31 6 5 5 1 1 84 10 168
2014 Administration and Foreign Services 53 29 9 4 3 1 1 84 7 470
2014 Administrative Support 52 24 4 12 0 0 8 83 13 25
2014 Other 63 10 10 11 0 0 5 77 12 19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 15 8 2 0 4 0 90 2 52
2017 Scientific and Professional 68 20 8 0 1 3 0 91 1 204
2017 Administration and Foreign Services 64 21 7 2 2 3 2 89 4 448
2017 Administrative Support 48 38 10 3 0 0 0 86 3 29
2017 Other 78 0 2 2 0 17 0 95 3 22
2014 Executive 74 21 4 0 0 0 2 96 0 57
2014 Scientific and Professional 68 20 4 1 2 2 3 93 3 168
2014 Administration and Foreign Services 62 25 6 2 1 2 2 91 3 470
2014 Administrative Support 50 38 4 4 4 0 0 88 8 26
2014 Other 74 15 0 0 0 10 0 100 0 19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 40 11 10 2 2 0 77 12 52
2017 Scientific and Professional 17 36 19 14 9 4 0 56 24 204
2017 Administration and Foreign Services 22 33 15 13 12 4 0 58 27 448
2017 Administrative Support 24 28 17 14 10 7 0 56 26 29
2017 Other 35 40 7 2 2 12 0 87 5 22
2014 Executive 23 40 18 11 9 0 0 63 19 57
2014 Scientific and Professional 11 24 15 23 24 2 1 36 48 168
2014 Administration and Foreign Services 14 26 17 17 23 3 0 41 41 468
2014 Administrative Support 15 38 15 8 19 4 0 56 28 26
2014 Other 42 27 10 21 0 0 0 69 21 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 26 15 15 9 0 4 59 25 53
2017 Scientific and Professional 15 36 15 13 16 3 1 53 31 204
2017 Administration and Foreign Services 18 25 13 15 24 2 2 45 41 450
2017 Administrative Support 17 24 14 17 24 3 0 43 43 29
2017 Other 25 35 7 7 2 10 12 78 12 22
2014 Executive 25 26 18 19 12 0 0 51 31 57
2014 Scientific and Professional 7 19 7 27 34 2 5 27 65 168
2014 Administration and Foreign Services 10 19 12 22 34 2 1 30 58 470
2014 Administrative Support 15 19 8 8 46 0 4 36 56 26
2014 Other 27 11 5 31 10 10 5 45 49 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 42 10 4 2 2 0 85 6 53
2017 Scientific and Professional 14 44 24 8 7 3 0 60 15 203
2017 Administration and Foreign Services 21 37 17 12 9 4 0 61 22 450
2017 Administrative Support 17 38 24 17 0 3 0 57 18 29
2017 Other 25 35 17 7 5 10 0 67 13 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 42 11 2 0 0 2 87 2 53
2017 Scientific and Professional 32 36 14 7 4 8 0 73 12 203
2017 Administration and Foreign Services 36 36 14 3 5 6 0 77 8 449
2017 Administrative Support 41 34 17 3 0 4 0 79 4 29
2017 Other 58 15 5 10 7 5 0 77 18 22
2014 Executive 46 39 7 0 7 2 0 86 7 57
2014 Scientific and Professional 30 30 19 6 4 12 0 68 11 168
2014 Administration and Foreign Services 33 33 22 3 2 7 0 71 5 468
2014 Administrative Support 27 50 12 8 4 0 0 77 12 26
2014 Other 59 26 5 0 0 10 0 94 0 19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 36 11 6 0 0 0 83 6 53
2017 Scientific and Professional 26 44 11 12 5 3 0 71 18 204
2017 Administration and Foreign Services 35 41 11 5 6 2 0 78 11 448
2017 Administrative Support 41 52 4 4 0 0 0 93 4 27
2017 Other 56 25 7 0 2 10 0 89 3 22
2014 Executive 40 42 5 5 5 2 0 84 11 57
2014 Scientific and Professional 22 37 17 11 6 7 0 63 19 168
2014 Administration and Foreign Services 31 36 19 6 4 4 0 70 11 470
2014 Administrative Support 23 50 15 0 12 0 0 73 12 26
2014 Other 69 21 10 0 0 0 0 90 0 19

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 28 6 6 2 0 0 87 7 53
2017 Scientific and Professional 35 45 11 6 3 0 0 80 9 204
2017 Administration and Foreign Services 42 37 7 8 6 0 0 79 14 449
2017 Administrative Support 45 45 7 3 0 0 0 90 3 29
2017 Other 76 15 5 2 2 0 0 90 5 22
2014 Executive 44 28 14 5 7 2 0 73 12 57
2014 Scientific and Professional 27 41 14 11 6 1 0 69 17 168
2014 Administration and Foreign Services 35 36 14 8 6 1 0 72 14 470
2014 Administrative Support 23 46 15 8 8 0 0 69 15 26
2014 Other 69 26 5 0 0 0 0 95 0 19

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 28 15 13 2 0 0 70 15 53
2017 Scientific and Professional 19 33 21 16 11 0 0 52 27 204
2017 Administration and Foreign Services 27 30 17 10 15 0 0 57 25 449
2017 Administrative Support 31 21 35 10 3 0 0 52 14 29
2017 Other 45 38 7 0 10 0 0 83 10 22
2014 Executive 21 32 19 12 16 0 0 53 28 57
2014 Scientific and Professional 10 31 18 20 21 1 0 41 41 168
2014 Administration and Foreign Services 14 31 18 19 18 1 0 45 37 470
2014 Administrative Support 15 35 27 15 8 0 0 50 23 26
2014 Other 48 36 5 5 5 0 0 85 10 19

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 34 8 11 4 0 0 77 15 53
2017 Scientific and Professional 23 39 13 18 8 0 0 62 26 204
2017 Administration and Foreign Services 27 35 13 12 13 0 0 62 24 449
2017 Administrative Support 24 21 45 10 0 0 0 45 10 29
2017 Other 45 45 0 0 10 0 0 90 10 22
2014 Executive 30 35 9 12 14 0 0 65 26 57
2014 Scientific and Professional 12 34 14 21 18 1 0 47 39 168
2014 Administration and Foreign Services 15 32 17 20 15 0 0 48 35 470
2014 Administrative Support 15 42 19 15 8 0 0 58 23 26
2014 Other 37 48 5 5 5 0 0 85 10 19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 21 21 15 6 2 2 57 21 53
2017 Scientific and Professional 20 26 18 15 16 4 1 48 32 204
2017 Administration and Foreign Services 26 25 17 12 16 3 0 53 29 448
2017 Administrative Support 28 7 17 28 10 10 0 38 42 29
2017 Other 35 20 20 17 2 5 0 59 21 22
2014 Executive 30 19 21 14 14 2 0 50 29 57
2014 Scientific and Professional 16 18 18 18 25 6 0 35 46 168
2014 Administration and Foreign Services 17 21 19 15 22 5 0 40 40 470
2014 Administrative Support 8 35 15 23 12 4 4 46 37 26
2014 Other 42 16 31 5 5 0 0 59 10 19
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 60 17 23 53
2017 Scientific and Professional 53 17 30 203
2017 Administration and Foreign Services 44 22 34 450
2017 Administrative Support 45 21 35 29
2017 Other 57 2 40 22
2014 Executive 60 18 23 57
2014 Scientific and Professional 61 14 25 168
2014 Administration and Foreign Services 49 18 33 470
2014 Administrative Support 46 23 31 26
2014 Other 27 37 36 19

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 3 19 69 3 0 6 32
2017 Scientific and Professional 2 22 57 4 4 12 107
2017 Administration and Foreign Services 7 18 63 5 2 5 199
2017 Administrative Support 0 15 77 0 8 0 13
2017 Other 0 0 13 0 87 0 13
2014 Executive 15 15 62 3 9999 6 34
2014 Scientific and Professional 2 18 63 8 9999 9 102
2014 Administration and Foreign Services 6 18 63 6 9999 7 233
2014 Administrative Support 0 17 67 0 9999 17 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 17 83 204
2017 Administration and Foreign Services 18 82 450
2017 Administrative Support 21 79 29
2014 Executive 25 75 57
2014 Scientific and Professional 28 72 168
2014 Administration and Foreign Services 23 77 468
2014 Administrative Support 23 77 26

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 44 34
2017 Administration and Foreign Services 37 81
2014 Executive 50 14
2014 Scientific and Professional 42 47
2014 Administration and Foreign Services 37 106

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 82 34
2017 Administration and Foreign Services 82 81
2014 Executive 93 14
2014 Scientific and Professional 75 47
2014 Administration and Foreign Services 69 106

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 34
2017 Administration and Foreign Services 0 81
2014 Executive 0 14
2014 Scientific and Professional 0 47
2014 Administration and Foreign Services 0 106

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 81
2014 Executive 36 14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 81
2014 Executive 0 14
2014 Scientific and Professional 0 47

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 34
2014 Executive 0 14
2014 Scientific and Professional 0 47

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 35 34
2017 Administration and Foreign Services 41 81
2014 Executive 50 14
2014 Scientific and Professional 36 47
2014 Administration and Foreign Services 44 106

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 56 34
2017 Administration and Foreign Services 59 81
2014 Executive 36 14
2014 Scientific and Professional 58 47
2014 Administration and Foreign Services 47 106

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 62 34
2017 Administration and Foreign Services 54 81
2014 Executive 43 14
2014 Scientific and Professional 53 47
2014 Administration and Foreign Services 44 106

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 38 34
2017 Administration and Foreign Services 38 81
2014 Executive 50 14
2014 Scientific and Professional 38 47
2014 Administration and Foreign Services 43 106

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 47 34
2017 Administration and Foreign Services 40 81
2014 Executive 36 14
2014 Scientific and Professional 51 47
2014 Administration and Foreign Services 39 106

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 56 34
2017 Administration and Foreign Services 51 81
2014 Executive 64 14
2014 Scientific and Professional 49 47
2014 Administration and Foreign Services 53 106

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 44 34
2017 Administration and Foreign Services 33 81
2014 Executive 57 14
2014 Scientific and Professional 40 47
2014 Administration and Foreign Services 27 106

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 34
2017 Administration and Foreign Services 0 81
2014 Executive 0 14
2014 Scientific and Professional 0 47
2014 Administration and Foreign Services 0 106

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 34
2014 Scientific and Professional 13 47
2014 Administration and Foreign Services 9 106

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 81
2014 Scientific and Professional 19 47
2014 Administration and Foreign Services 9 106

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 68 34
2017 Administration and Foreign Services 63 81
2014 Executive 64 14
2014 Scientific and Professional 55 47
2014 Administration and Foreign Services 47 106

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 24 34
2017 Administration and Foreign Services 28 81
2014 Executive 36 14
2014 Scientific and Professional 34 47
2014 Administration and Foreign Services 31 106

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 15 34
2017 Administration and Foreign Services 10 81
2014 Scientific and Professional 15 47
2014 Administration and Foreign Services 14 106

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 56 34
2017 Administration and Foreign Services 64 81
2014 Executive 57 14
2014 Scientific and Professional 57 47
2014 Administration and Foreign Services 58 106

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 26 34
2017 Administration and Foreign Services 31 81
2014 Executive 43 14
2014 Scientific and Professional 40 47
2014 Administration and Foreign Services 31 106

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 81
2014 Executive 36 14
2014 Scientific and Professional 15 47
2014 Administration and Foreign Services 10 106

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 34
2017 Administration and Foreign Services 29 81
2014 Executive 0 14
2014 Scientific and Professional 21 47
2014 Administration and Foreign Services 21 106

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 81
2014 Administration and Foreign Services 6 106

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 34
2017 Administration and Foreign Services 12 81
2014 Scientific and Professional 21 47
2014 Administration and Foreign Services 17 106

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 81
2014 Scientific and Professional 13 47
2014 Administration and Foreign Services 9 106

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 24 34
2017 Administration and Foreign Services 21 81
2014 Scientific and Professional 30 47
2014 Administration and Foreign Services 23 106

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 77
2014 Administration and Foreign Services 8 99

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 21 33
2017 Administration and Foreign Services 13 77
2014 Scientific and Professional 17 47
2014 Administration and Foreign Services 16 99

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 77
2014 Administration and Foreign Services 7 99

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 33
2017 Administration and Foreign Services 12 77
2014 Administration and Foreign Services 13 99

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 77
2014 Scientific and Professional 17 47
2014 Administration and Foreign Services 10 99

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 21 33
2017 Administration and Foreign Services 17 77
2014 Executive 0 14
2014 Scientific and Professional 15 47
2014 Administration and Foreign Services 7 99

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 77
2014 Administration and Foreign Services 8 99

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 77
2014 Scientific and Professional 13 47
2014 Administration and Foreign Services 9 99

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 58 33
2017 Administration and Foreign Services 35 77
2014 Scientific and Professional 51 47
2014 Administration and Foreign Services 29 99

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 21 33
2017 Administration and Foreign Services 17 77
2014 Scientific and Professional 13 47
2014 Administration and Foreign Services 7 99

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 64 33
2017 Administration and Foreign Services 58 77
2014 Executive 50 14
2014 Scientific and Professional 70 47
2014 Administration and Foreign Services 47 99

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 54 33
2017 Administration and Foreign Services 63 77
2014 Executive 50 14
2014 Scientific and Professional 72 47
2014 Administration and Foreign Services 60 99

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 15 33
2017 Administration and Foreign Services 10 77
2014 Scientific and Professional 15 47
2014 Administration and Foreign Services 9 99

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 91 9 34
2017 Administration and Foreign Services 90 10 81

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 34 11 11 2 15 4 70 16 53
2017 Scientific and Professional 7 10 19 9 13 35 7 30 37 203
2017 Administration and Foreign Services 12 13 20 7 10 28 9 41 27 449
2017 Administrative Support 17 21 38 7 0 17 0 46 8 29
2017 Other 7 0 0 2 0 63 27 76 24 22
2014 Executive 18 28 16 16 11 11 2 52 30 57
2014 Scientific and Professional 6 13 10 14 14 35 8 33 50 168
2014 Administration and Foreign Services 11 16 20 9 9 29 5 42 28 470
2014 Administrative Support 12 31 23 4 8 15 8 55 15 26
2014 Other 5 11 11 0 5 22 46 50 17 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 47 9 6 0 2 0 85 6 53
2017 Scientific and Professional 16 28 24 8 10 13 0 51 21 204
2017 Administration and Foreign Services 24 28 16 11 9 11 1 59 22 449
2017 Administrative Support 34 34 31 0 0 0 0 69 0 29
2017 Other 22 38 0 2 0 30 7 96 4 22
2014 Executive 23 33 25 10 9 0 0 56 19 57
2014 Scientific and Professional 16 27 20 14 10 12 2 50 27 168
2014 Administration and Foreign Services 19 28 22 10 8 12 1 55 20 470
2014 Administrative Support 19 54 19 4 4 0 0 73 8 26
2014 Other 31 33 21 0 5 10 0 71 6 19
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 11 13 0 0 2 0 73 93 7 53
2017 Scientific and Professional 29 49 7 7 6 0 0 80 14 203
2017 Administration and Foreign Services 30 46 10 7 3 2 3 79 10 450
2017 Administrative Support 17 38 24 7 7 7 0 59 15 29
2017 Other 4 5 7 5 23 10 45 21 62 22
2014 Executive 9 12 2 0 0 0 77 92 0 57
2014 Scientific and Professional 24 55 10 6 2 1 2 82 8 168
2014 Administration and Foreign Services 28 53 8 5 2 1 2 84 8 470
2014 Administrative Support 15 62 12 4 0 4 4 83 4 26
2014 Other 15 21 15 6 5 11 26 57 18 19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 23 10 2 4 30 25 67 12 53
2017 Scientific and Professional 3 15 22 8 7 37 8 33 27 204
2017 Administration and Foreign Services 9 16 18 8 6 35 9 44 24 448
2017 Administrative Support 14 21 24 3 10 21 7 48 19 29
2017 Other 0 0 4 0 0 48 48 0 0 22
2014 Executive 14 19 11 3 4 12 37 66 14 57
2014 Scientific and Professional 3 11 20 9 6 43 8 27 32 168
2014 Administration and Foreign Services 6 15 25 6 6 31 11 37 20 470
2014 Administrative Support 8 27 38 12 0 8 8 41 14 26
2014 Other 5 5 15 0 0 28 46 41 0 19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 6 2 2 0 2 71 86 7 53
2017 Scientific and Professional 39 29 11 2 3 15 0 80 6 204
2017 Administration and Foreign Services 42 28 10 3 3 11 3 81 7 450
2017 Administrative Support 28 38 14 7 0 14 0 76 8 29
2017 Other 4 5 7 0 0 43 40 57 0 22
2014 Executive 14 5 5 2 0 0 74 74 6 57
2014 Scientific and Professional 31 25 17 6 4 14 2 68 12 168
2014 Administration and Foreign Services 33 37 12 2 3 11 2 80 6 470
2014 Administrative Support 19 54 4 8 4 8 4 83 13 26
2014 Other 31 10 10 5 0 18 26 73 9 19

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 9 4 2 0 4 60 84 5 53
2017 Scientific and Professional 21 34 14 5 8 18 0 67 16 204
2017 Administration and Foreign Services 32 29 12 5 3 16 3 75 10 450
2017 Administrative Support 24 34 21 3 0 17 0 71 4 29
2017 Other 4 10 0 2 0 43 40 87 13 22
2014 Executive 11 9 5 2 2 0 72 69 12 57
2014 Scientific and Professional 17 21 21 10 6 23 2 51 21 168
2014 Administration and Foreign Services 23 32 18 5 4 17 2 67 10 470
2014 Administrative Support 19 38 19 8 4 8 4 65 13 26
2014 Other 26 10 10 5 0 18 31 70 10 19
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 7 93 204
2017 Administration and Foreign Services 8 92 448
2014 Scientific and Professional 9 91 168
2014 Administration and Foreign Services 6 94 469
2014 Other 0 100 19

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 33 15
2017 Administration and Foreign Services 32 37
2014 Scientific and Professional 44 16
2014 Administration and Foreign Services 37 30

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 93 15
2017 Administration and Foreign Services 89 37
2014 Scientific and Professional 94 16
2014 Administration and Foreign Services 76 30

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2017 Administration and Foreign Services 0 37
2014 Scientific and Professional 0 16
2014 Administration and Foreign Services 0 30

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 37
2014 Scientific and Professional 0 16

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 36 14
2017 Administration and Foreign Services 21 37

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 29 37

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 37

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 37
2014 Scientific and Professional 0 16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 35 14
2017 Administration and Foreign Services 21 37
2014 Scientific and Professional 63 16
2014 Administration and Foreign Services 28 30

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 57 14
2017 Administration and Foreign Services 25 37
2014 Scientific and Professional 44 16
2014 Administration and Foreign Services 20 30

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14
2014 Scientific and Professional 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14
2017 Administration and Foreign Services 0 37

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 35 14
2017 Administration and Foreign Services 18 37
2014 Administration and Foreign Services 29 30

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 22 37

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14
2014 Scientific and Professional 0 16
2014 Administration and Foreign Services 0 30

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14
2017 Administration and Foreign Services 13 37
2014 Administration and Foreign Services 51 30

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 36 37
2014 Scientific and Professional 31 16
2014 Administration and Foreign Services 20 30

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 18 37

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 37
2014 Scientific and Professional 31 16
2014 Administration and Foreign Services 19 30

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 16

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 14 37
2014 Administration and Foreign Services 18 30

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 47 15
2017 Administration and Foreign Services 34 37
2014 Scientific and Professional 50 16
2014 Administration and Foreign Services 40 30

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 16
2014 Administration and Foreign Services 0 28

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 16
2014 Administration and Foreign Services 0 28

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 16

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 46 15
2017 Administration and Foreign Services 29 35
2014 Scientific and Professional 38 16
2014 Administration and Foreign Services 17 28

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 67 15
2017 Administration and Foreign Services 40 35
2014 Scientific and Professional 69 16
2014 Administration and Foreign Services 46 28

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 79 15
2017 Administration and Foreign Services 51 35
2014 Scientific and Professional 81 16
2014 Administration and Foreign Services 64 28

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 17 35

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 87 13 15
2017 Administration and Foreign Services 89 11 37

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 23 17 4 0 28 2 70 5 53
2017 Scientific and Professional 9 10 21 2 4 47 6 41 14 204
2017 Administration and Foreign Services 13 12 19 4 3 40 8 50 13 450
2017 Administrative Support 21 31 24 3 0 17 3 65 4 29
2017 Other 7 0 0 7 0 68 17 50 50 22
2014 Executive 32 23 11 4 5 24 2 74 12 57
2014 Scientific and Professional 2 9 15 5 4 51 13 33 26 168
2014 Administration and Foreign Services 8 12 25 3 3 42 8 41 11 470
2014 Administrative Support 12 35 23 0 8 15 8 60 10 26
2014 Other 0 11 10 0 5 43 31 41 20 19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 44 15 0 0 2 0 85 0 53
2017 Scientific and Professional 22 32 20 4 4 18 0 66 10 203
2017 Administration and Foreign Services 28 28 17 5 3 18 1 69 10 448
2017 Administrative Support 38 34 14 3 0 10 0 81 4 29
2017 Other 28 10 7 7 0 40 7 72 14 22
2014 Executive 40 33 14 0 5 7 0 79 6 57
2014 Scientific and Professional 16 30 18 6 4 21 4 61 14 168
2014 Administration and Foreign Services 20 29 23 3 3 22 2 63 7 470
2014 Administrative Support 31 35 27 0 4 4 0 68 4 26
2014 Other 26 28 15 0 5 21 5 72 7 19
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 25 29 10 8 0 2 53 18 52
2017 Scientific and Professional 17 27 22 14 20 0 0 45 34 203
2017 Administration and Foreign Services 17 21 19 17 26 0 1 38 43 449
2017 Administrative Support 14 34 17 14 17 0 3 50 32 29
2017 Other 5 42 7 25 15 5 0 50 43 22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 11 21 26 38 0 0 15 64 53
2017 Scientific and Professional 10 26 25 20 18 0 0 37 38 203
2017 Administration and Foreign Services 12 25 28 18 16 0 1 37 34 450
2017 Administrative Support 24 24 24 10 17 0 0 48 28 29
2017 Other 48 5 35 10 2 0 0 53 12 22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 26 18 18 31 0 0 34 49 51
2017 Scientific and Professional 11 29 23 17 19 0 0 40 36 203
2017 Administration and Foreign Services 16 27 28 17 11 0 1 43 29 446
2017 Administrative Support 31 21 38 3 7 0 0 52 10 29
2017 Other 53 20 7 17 2 0 0 73 20 22

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 13 23 21 38 0 0 17 60 52
2017 Scientific and Professional 10 20 24 25 20 0 0 30 45 204
2017 Administration and Foreign Services 13 18 25 18 25 0 0 31 43 448
2017 Administrative Support 21 7 24 28 21 0 0 28 48 29
2017 Other 45 22 20 7 5 0 0 68 12 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 15 29 19 25 0 0 27 44 52
2017 Scientific and Professional 26 28 21 11 13 0 1 54 24 204
2017 Administration and Foreign Services 34 26 19 10 6 0 4 63 17 449
2017 Administrative Support 38 24 14 7 3 0 14 72 12 29
2017 Other 51 25 15 2 0 0 7 81 3 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 24 26 21 22 0 0 30 43 53
2017 Scientific and Professional 19 26 24 16 15 0 0 45 31 204
2017 Administration and Foreign Services 29 27 21 12 10 0 1 57 22 447
2017 Administrative Support 31 21 34 14 0 0 0 52 14 29
2017 Other 43 25 20 10 2 0 0 67 12 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 36 23 4 6 0 0 67 9 52
2017 Scientific and Professional 18 35 23 16 8 0 0 53 24 204
2017 Administration and Foreign Services 24 28 24 11 9 1 2 54 21 448
2017 Administrative Support 41 14 24 14 3 0 3 57 18 29
2017 Other 15 60 15 7 2 0 0 75 10 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 21 29 11 10 0 0 50 21 52
2017 Scientific and Professional 9 31 28 20 13 0 0 40 32 204
2017 Administration and Foreign Services 18 28 25 14 13 0 1 47 28 448
2017 Administrative Support 28 24 34 3 10 0 0 52 14 29
2017 Other 38 43 7 10 2 0 0 80 12 22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 27 27 11 0 0 0 62 11 52
2017 Scientific and Professional 13 27 24 21 15 0 0 40 36 204
2017 Administration and Foreign Services 21 28 20 16 13 0 2 50 30 448
2017 Administrative Support 31 21 38 7 3 0 0 52 10 29
2017 Other 25 33 15 17 10 0 0 58 27 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 38 13 21 4 0 0 62 24 53
2017 Scientific and Professional 28 33 20 8 9 0 1 62 17 203
2017 Administration and Foreign Services 28 32 22 9 8 0 2 61 17 446
2017 Administrative Support 41 28 24 3 3 0 0 69 7 29
2017 Other 51 15 20 7 7 0 0 65 15 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 23 9 4 0 0 0 87 4 53
2017 Scientific and Professional 51 25 14 8 1 0 0 76 9 204
2017 Administration and Foreign Services 58 20 12 4 4 0 2 80 8 450
2017 Administrative Support 55 31 7 0 3 0 3 89 4 29
2017 Other 65 23 5 5 0 0 2 90 5 22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 79 13 2 4 0 0 2 94 4 53
2017 Scientific and Professional 71 13 6 5 3 0 2 85 8 203
2017 Administration and Foreign Services 68 12 7 4 5 1 3 83 10 449
2017 Administrative Support 69 3 10 0 7 3 7 81 8 29
2017 Other 83 7 7 0 0 0 2 93 0 22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 33 11 4 0 0 0 85 4 52
2017 Scientific and Professional 58 26 9 2 4 0 2 85 6 203
2017 Administration and Foreign Services 53 27 11 3 3 0 2 82 7 450
2017 Administrative Support 35 21 21 14 0 3 7 62 15 29
2017 Other 70 17 10 0 0 0 2 90 0 22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 26 7 9 0 0 0 83 9 53
2017 Scientific and Professional 52 21 10 9 6 0 1 74 15 204
2017 Administration and Foreign Services 52 20 12 7 8 0 2 73 15 448
2017 Administrative Support 48 21 7 14 0 0 10 77 15 29
2017 Other 65 25 7 2 0 0 0 90 2 22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 32 19 9 2 0 0 70 11 53
2017 Scientific and Professional 54 14 7 1 1 0 23 89 3 204
2017 Administration and Foreign Services 52 14 6 2 2 0 25 88 4 447
2017 Administrative Support 48 10 7 7 0 0 28 81 10 29
2017 Other 65 5 0 0 0 0 30 100 0 22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 25 13 0 0 0 0 87 0 53
2017 Scientific and Professional 62 22 8 1 2 0 4 88 4 203
2017 Administration and Foreign Services 64 17 6 1 2 0 10 91 3 445
2017 Administrative Support 52 17 14 0 0 0 17 83 0 29
2017 Other 85 10 0 0 0 0 5 100 0 22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 79 13 6 0 0 0 2 94 0 53
2017 Scientific and Professional 80 7 4 3 3 0 2 90 7 204
2017 Administration and Foreign Services 70 10 5 4 4 0 6 86 8 450
2017 Administrative Support 59 7 10 7 7 0 10 73 15 29
2017 Other 47 7 20 5 20 0 0 55 25 22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 28 6 8 0 0 2 87 8 53
2017 Scientific and Professional 54 27 15 1 1 0 2 82 3 203
2017 Administration and Foreign Services 53 25 13 5 2 0 3 80 7 450
2017 Administrative Support 38 28 17 14 0 0 3 68 14 29
2017 Other 57 12 25 0 5 0 0 70 5 22

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 15 39 28 13 0 0 19 41 53
2017 Scientific and Professional 5 27 40 19 9 0 0 32 28 204
2017 Administration and Foreign Services 9 26 39 15 10 0 0 35 25 450
2017 Administrative Support 14 34 31 14 3 0 3 50 18 29
2017 Other 25 28 37 10 0 0 0 53 10 22

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 11 28 38 19 4 0 0 23 39 53
2017 Scientific and Professional 14 25 39 14 7 0 0 22 39 204
2017 Administration and Foreign Services 12 23 41 17 8 0 0 25 35 447
2017 Administrative Support 7 28 34 17 10 0 4 29 36 29
2017 Other 5 12 30 33 20 0 0 53 17 22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 40 11 7 0 0 0 81 7 53
2017 Scientific and Professional 23 43 15 13 6 1 0 66 19 204
2017 Administration and Foreign Services 29 43 10 10 6 3 0 74 16 450
2017 Administrative Support 28 45 21 3 0 4 0 75 4 29
2017 Other 12 48 10 10 0 20 0 75 13 22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 49 15 15 4 0 0 66 19 53
2017 Scientific and Professional 10 34 13 25 16 1 0 45 42 203
2017 Administration and Foreign Services 17 36 13 17 15 1 0 54 33 449
2017 Administrative Support 24 45 14 10 7 0 0 69 17 29
2017 Other 25 45 22 2 5 0 0 70 7 22
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 19 81 204
2017 Administration and Foreign Services 16 84 448
2017 Administrative Support 24 76 29
2014 Executive 14 86 57
2014 Scientific and Professional 15 85 167
2014 Administration and Foreign Services 15 85 470
2014 Administrative Support 27 73 26

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 80 20 39
2017 Administration and Foreign Services 80 20 72
2014 Scientific and Professional 73 27 26
2014 Administration and Foreign Services 77 23 71

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 58 32 0 3 3 4 0 93 7 31
2017 Administration and Foreign Services 48 40 3 9 0 0 0 88 9 58
2014 Scientific and Professional 52 32 5 11 0 0 0 84 11 19
2014 Administration and Foreign Services 65 26 2 5 2 0 0 91 7 53
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 32 21 8 6 2 2 31 69 53
2017 Scientific and Professional 16 28 21 18 15 1 0 16 84 204
2017 Administration and Foreign Services 23 23 20 14 18 2 0 23 77 448
2017 Administrative Support 17 38 14 21 10 0 0 17 83 29
2017 Other 22 33 10 10 15 5 5 24 76 22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 19 35
2017 Scientific and Professional 22 168
2017 Administration and Foreign Services 24 333
2017 Administrative Support 25 24
2017 Other 45 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 31 35
2017 Scientific and Professional 36 168
2017 Administration and Foreign Services 34 333
2017 Administrative Support 33 24
2017 Other 74 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 9 35
2017 Scientific and Professional 17 168
2017 Administration and Foreign Services 20 333
2017 Administrative Support 33 24
2017 Other 30 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 40 35
2017 Scientific and Professional 56 168
2017 Administration and Foreign Services 59 333
2017 Administrative Support 46 24
2017 Other 3 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 3 35
2017 Scientific and Professional 11 168
2017 Administration and Foreign Services 7 333
2017 Administrative Support 8 24
2017 Other 0 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 57 35
2017 Scientific and Professional 33 168
2017 Administration and Foreign Services 43 333
2017 Administrative Support 37 24
2017 Other 22 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 3 46 23 6 5 17 35
2017 Scientific and Professional 4 39 21 12 5 19 165
2017 Administration and Foreign Services 3 42 19 11 4 21 330
2017 Administrative Support 5 64 18 5 5 5 22
2017 Other 0 63 15 7 0 15 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 20 17 9 11 26 0 17 45 45 35
2017 Scientific and Professional 6 18 19 21 30 1 6 26 54 168
2017 Administration and Foreign Services 13 18 12 18 29 2 8 35 52 335
2017 Administrative Support 8 21 8 33 13 4 13 35 55 24
2017 Other 7 30 11 22 22 0 7 40 48 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 3 6 17 66 0 9 3 91 35
2017 Scientific and Professional 2 5 8 17 61 1 6 8 84 167
2017 Administration and Foreign Services 3 4 8 17 61 3 4 8 84 334
2017 Administrative Support 13 8 8 25 33 0 13 24 67 24
2017 Other 0 15 0 26 52 0 7 16 84 14
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