2017 Public Service Employee Survey Results for Public Safety Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	49	5	11	5	79	16	744
2017	Term	41	41	5	0	13	82	13	22
2017	Casual	31	63	0	6	0	94	6	15
2017	Student	27	62	0	11	0	89	11	19
2014	Indeterminate (permanent)	31	48	4	12	5	79	16	722
2014	Term	54	31	8	0	8	85	8	13
2014	Casual	51	34	8	0	7	84	7	12
2014	Student	51	43	0	5	0	95	5	18
2011	Indeterminate (permanent)	38	44	4	12	3	82	15	798
2011	Term	29	52	5	9	5	82	14	21
2011	Casual	49	40	0	11	0	89	11	18
2011	Student	33	59	0	8	0	92	8	12
2008	Indeterminate (permanent)	36	47	4	9	5	83	14	679
2008	Term	62	26	8	4	0	88	4	27
2008	Casual	42	35	0	23	0	77	23	12
2008	Student	58	32	3	7	0	90	7	31

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	68	22	5	2	1	1	1	91	3	742
2017	Term	78	9	9	0	5	0	0	86	5	22
2017	Casual	74	20	6	0	0	0	0	94	0	15
2017	Student	81	13	0	0	5	0	0	95	5	19
2014	Indeterminate (permanent)	66	23	5	3	2	1	1	90	5	722
2014	Term	77	23	0	0	0	0	0	100	0	13
2014	Casual	67	25	7	0	0	0	0	93	0	12
2014	Student	89	11	0	0	0	0	0	100	0	18
2011	Indeterminate (permanent)	69	19	6	3	1	1	1	90	4	798
2011	Term	67	29	5	0	0	0	0	95	0	21
2011	Casual	77	11	6	6	0	0	0	88	6	18
2011	Student	84	16	0	0	0	0	0	100	0	12
2008	Indeterminate (permanent)	68	22	4	4	2	0	0	90	5	678
2008	Term	94	6	0	0	0	0	0	100	0	27
2008	Casual	75	0	18	0	0	7	0	81	0	13
2008	Student	90	10	0	0	0	0	0	100	0	31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	62	22	6	7	3	0	85	10	743
2017	Term	64	23	4	0	9	0	87	9	22
2017	Casual	68	18	14	0	0	0	86	0	15
2017	Student	70	16	5	5	2	0	87	8	19
2014	Indeterminate (permanent)	63	18	5	8	5	0	82	13	722
2014	Term	85	0	8	8	0	0	85	8	13
2014	Casual	67	17	7	8	0	0	84	8	12
2014	Student	89	0	5	5	0	0	89	5	18
2011	Indeterminate (permanent)	62	20	5	8	4	1	82	12	797
2011	Term	57	19	14	5	0	5	80	5	21
2011	Casual	83	11	5	0	0	0	95	0	18
2011	Student	75	17	8	0	0	0	92	0	12
2008	Indeterminate (permanent)	58	22	5	8	5	0	81	14	679
2008	Term	72	16	8	0	0	3	92	0	27
2008	Casual	57	25	18	0	0	0	82	0	13
2008	Student	86	14	0	0	0	0	100	0	31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	37	7	10	5	0	78	15	741
2017	Term	45	13	9	5	22	6	62	28	22
2017	Casual	69	18	0	6	6	0	88	12	15
2017	Student	65	30	0	0	5	0	95	5	19
2014	Indeterminate (permanent)	44	32	7	10	7	0	76	17	722
2014	Term	54	38	0	8	0	0	92	8	13
2014	Casual	59	16	8	17	0	0	75	17	12
2014	Student	51	38	0	11	0	0	89	11	18
2011	Indeterminate (permanent)	46	33	6	10	5	0	79	15	797
2011	Term	45	40	10	5	0	0	85	5	20
2011	Casual	55	27	12	6	0	0	82	6	18
2011	Student	49	35	8	8	0	0	84	8	12

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	40	12	14	9	0	0	66	22	743
2017	Term	22	32	9	10	22	0	4	57	34	22
2017	Casual	49	20	6	19	6	0	0	69	25	15
2017	Student	33	62	0	5	0	0	0	95	5	19
2014	Indeterminate (permanent)	23	37	12	18	9	0	1	61	27	722
2014	Term	23	39	15	15	8	0	0	62	23	13
2014	Casual	50	24	0	17	8	0	0	75	25	12
2014	Student	34	50	0	11	5	0	0	84	16	18
2011	Indeterminate (permanent)	26	37	14	14	8	1	1	63	23	798
2011	Term	38	29	19	14	0	0	0	67	14	21
2011	Casual	30	23	23	6	0	0	18	65	7	17
2011	Student	18	44	18	9	0	0	11	70	10	11
2008	Indeterminate (permanent)	25	38	15	13	8	0	1	64	21	680
2008	Term	24	44	16	8	5	0	3	70	13	27
2008	Casual	18	36	7	32	0	0	7	58	35	13
2008	Student	34	21	14	14	3	3	11	64	20	31

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	38	8	8	4	80	11	744
2017	Term	23	36	4	18	18	59	37	22
2017	Casual	37	57	0	6	0	94	6	15
2017	Student	24	54	5	16	0	78	16	19
2014	Indeterminate (permanent)	37	37	11	9	7	73	16	722
2014	Term	46	31	8	0	15	77	15	13
2014	Casual	59	8	16	17	0	67	17	12
2014	Student	34	55	0	11	0	89	11	18
2011	Indeterminate (permanent)	44	36	8	7	5	79	12	798
2011	Term	44	37	9	10	0	81	10	21
2011	Casual	44	45	6	0	5	89	5	18
2011	Student	24	33	18	25	0	57	25	12
2008	Indeterminate (permanent)	41	35	10	9	5	76	14	679
2008	Term	40	24	16	11	8	64	19	27
2008	Casual	25	36	32	7	0	61	7	13
2008	Student	45	41	14	0	0	86	0	31

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	36	5	7	4	0	85	11	742
2017	Term	13	37	4	31	14	0	50	45	22
2017	Casual	43	37	20	0	0	0	80	0	15
2017	Student	40	38	0	16	5	0	78	22	19
2014	Indeterminate (permanent)	42	37	8	7	6	0	78	13	721
2014	Term	54	31	0	15	0	0	85	15	13
2014	Casual	59	24	0	0	17	0	83	17	12
2014	Student	45	45	5	0	5	0	89	5	18
2011	Indeterminate (permanent)	47	36	7	5	4	0	84	9	799
2011	Term	48	43	0	10	0	0	90	10	21
2011	Casual	49	40	6	5	0	0	89	5	18
2011	Student	24	58	18	0	0	0	82	0	12
2008	Indeterminate (permanent)	46	37	8	4	4	0	83	9	679
2008	Term	34	42	8	3	13	0	76	16	27
2008	Casual	29	46	11	7	7	0	75	14	13
2008	Student	39	44	11	0	3	3	86	3	31

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	40	6	6	3	0	85	9	741
2017	Term	50	9	4	18	18	0	60	36	22
2017	Casual	62	26	0	12	0	0	88	12	15
2017	Student	62	33	5	0	0	0	95	0	19
2014	Indeterminate (permanent)	42	36	10	7	4	1	79	11	721
2014	Term	46	38	15	0	0	0	85	0	13
2014	Casual	50	50	0	0	0	0	100	0	12
2014	Student	57	22	22	0	0	0	78	0	18

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	33	8	11	9	0	73	19	744
2017	Term	36	19	13	18	13	0	55	32	22
2017	Casual	69	12	0	19	0	0	81	19	15
2017	Student	43	22	22	5	0	8	71	6	19
2014	Indeterminate (permanent)	31	34	11	12	11	0	66	23	721
2014	Term	46	31	0	0	23	0	77	23	13
2014	Casual	67	25	7	0	0	0	93	0	12
2014	Student	40	38	22	0	0	0	78	0	18
2011	Indeterminate (permanent)	36	37	12	8	6	0	74	14	798
2011	Term	34	38	9	19	0	0	72	19	21
2011	Casual	51	28	10	6	6	0	79	11	18
2011	Student	75	25	0	0	0	0	100	0	12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	27	7	9	8	1	9	74	19	744
2017	Term	35	19	14	9	14	4	5	60	25	22
2017	Casual	39	6	12	18	6	6	12	55	30	15
2017	Student	29	11	17	6	8	0	29	56	20	18
2014	Indeterminate (permanent)	31	22	8	15	13	2	9	59	32	722
2014	Term	23	15	0	15	15	8	23	56	44	13
2014	Casual	42	0	24	8	0	0	25	56	11	12
2014	Student	11	27	16	5	0	11	29	64	9	18
2011	Indeterminate (permanent)	30	22	10	15	12	1	11	58	30	799
2011	Term	34	24	5	14	14	0	9	64	31	21
2011	Casual	24	22	21	0	6	0	27	63	8	18
2011	Student	25	8	8	8	25	0	26	45	44	12
2008	Indeterminate (permanent)	36	23	8	11	11	1	10	67	24	679
2008	Term	35	13	11	13	11	5	12	57	29	27
2008	Casual	32	7	32	7	0	7	14	50	9	13
2008	Student	18	18	8	3	11	13	29	63	24	31

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	44	9	10	6	76	15	743
2017	Term	14	40	14	23	9	54	32	22
2017	Casual	31	57	0	12	0	88	12	15
2017	Student	27	57	11	5	0	84	5	19
2014	Indeterminate (permanent)	27	39	11	13	10	66	23	722
2014	Term	39	23	15	8	15	62	23	13
2014	Casual	50	25	24	0	0	76	0	12
2014	Student	34	45	16	5	0	78	5	18
2011	Indeterminate (permanent)	32	40	12	9	8	72	16	796
2011	Term	48	28	19	5	0	76	5	21
2011	Casual	43	46	6	5	0	89	5	18
2011	Student	16	66	18	0	0	82	0	12
2008	Indeterminate (permanent)	33	41	11	8	7	74	16	672
2008	Term	39	36	15	5	5	75	10	26
2008	Casual	25	57	11	7	0	82	7	13
2008	Student	39	31	23	6	0	70	6	31

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	36	13	13	8	0	66	21	744
2017	Term	22	42	4	13	18	0	64	32	22
2017	Casual	69	13	0	12	6	0	81	19	15
2017	Student	33	60	0	2	5	0	92	8	19
2014	Indeterminate (permanent)	21	32	16	15	15	0	54	30	722
2014	Term	31	38	8	0	23	0	69	23	13
2014	Casual	50	41	0	0	0	8	100	0	12
2014	Student	51	27	16	5	0	0	78	5	18
2011	Indeterminate (permanent)	24	37	14	14	11	0	61	25	797
2011	Term	25	47	19	0	10	0	72	10	21
2011	Casual	50	50	0	0	0	0	100	0	18
2011	Student	41	34	8	17	0	0	75	17	12

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	45	9	14	8	0	70	22	743
2017	Term	9	38	22	18	14	0	46	32	22
2017	Casual	45	24	0	31	0	0	69	31	15
2017	Student	16	51	22	5	0	5	71	6	19

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	37	9	7	5	1	79	12	744
2017	Term	23	40	9	18	9	0	64	27	22
2017	Casual	45	31	6	19	0	0	75	19	15
2017	Student	43	40	5	11	0	0	84	11	19
2014	Indeterminate (permanent)	35	36	12	11	5	0	72	16	721
2014	Term	39	38	0	15	8	0	77	23	13
2014	Casual	66	34	0	0	0	0	100	0	12
2014	Student	57	27	11	5	0	0	84	5	18
2011	Indeterminate (permanent)	37	40	11	7	4	1	78	11	798
2011	Term	52	39	4	0	5	0	91	5	21
2011	Casual	50	34	11	5	0	0	84	5	18
2011	Student	33	42	17	8	0	0	75	8	12
2008	Indeterminate (permanent)	39	37	11	7	5	1	77	12	679
2008	Term	50	37	3	5	5	0	87	10	27
2008	Casual	46	39	7	7	0	0	86	7	13
2008	Student	30	53	8	6	0	3	86	7	31

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	36	11	11	9	68	21	744
2017	Term	22	28	23	9	18	50	27	22
2017	Casual	51	25	6	19	0	75	19	15
2017	Student	33	43	22	2	0	76	2	19

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	37	7	4	2	0	86	7	743
2017	Term	36	36	9	5	14	0	72	18	22
2017	Casual	37	50	6	6	0	0	88	6	15
2017	Student	46	22	27	5	0	0	67	5	19
2014	Indeterminate (permanent)	55	28	10	3	4	1	83	7	721
2014	Term	69	16	15	0	0	0	85	0	13
2014	Casual	67	24	8	0	0	0	92	0	12
2014	Student	61	28	11	0	0	0	89	0	18
2011	Indeterminate (permanent)	54	31	10	2	2	0	86	4	799
2011	Term	67	23	10	0	0	0	90	0	21
2011	Casual	78	22	0	0	0	0	100	0	18
2011	Student	32	68	0	0	0	0	100	0	12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	39	11	10	6	0	73	16	740
2017	Term	23	32	9	18	18	0	55	36	22
2017	Casual	43	39	6	12	0	0	81	12	15
2017	Student	33	38	16	13	0	0	70	13	19
2014	Indeterminate (permanent)	24	38	12	13	12	0	63	25	722
2014	Term	23	38	15	8	15	0	61	23	13
2014	Casual	42	50	8	0	0	0	92	0	12
2014	Student	28	43	16	12	0	0	72	12	18
2011	Indeterminate (permanent)	32	38	10	12	6	1	71	18	800
2011	Term	39	43	5	14	0	0	81	14	21
2011	Casual	35	48	12	5	0	0	83	5	18
2011	Student	32	59	0	8	0	0	92	8	12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	35	13	9	7	71	16	743
2017	Term	28	22	9	9	32	50	41	22
2017	Casual	69	19	0	12	0	88	12	15
2017	Student	46	16	22	16	0	62	16	19
2014	Indeterminate (permanent)	30	33	13	12	11	63	24	721
2014	Term	39	23	15	0	23	62	23	13
2014	Casual	42	41	17	0	0	83	0	12
2014	Student	39	45	16	0	0	84	0	18

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	39	11	11	7	0	0	71	18	740
2017	Term	23	41	18	5	13	0	0	64	18	22
2017	Casual	57	25	0	12	6	0	0	81	19	15
2017	Student	33	40	11	0	5	5	5	82	6	19
2014	Indeterminate (permanent)	28	34	15	14	9	0	0	62	23	722
2014	Term	31	38	0	8	23	0	0	69	31	13
2014	Casual	59	33	8	0	0	0	0	92	0	12
2014	Student	40	43	11	5	0	0	0	84	5	18
2011	Indeterminate (permanent)	38	36	11	9	4	1	1	75	13	800
2011	Term	34	38	14	14	0	0	0	72	14	21
2011	Casual	39	50	6	0	0	0	5	94	0	18
2011	Student	59	33	8	0	0	0	0	92	0	12

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	37	11	9	5	75	14	739
2017	Term	28	27	14	13	18	54	32	22
2017	Casual	37	56	6	0	0	94	0	15
2017	Student	33	57	5	5	0	89	5	19
2014	Indeterminate (permanent)	31	37	14	9	8	69	17	722
2014	Term	31	38	0	23	8	69	31	13
2014	Casual	50	41	9	0	0	91	0	12
2014	Student	62	27	5	5	0	89	5	18
2011	Indeterminate (permanent)	38	40	9	8	4	79	12	799
2011	Term	48	42	5	5	0	90	5	21
2011	Casual	50	45	6	0	0	94	0	18
2011	Student	25	67	8	0	0	92	0	12
2008	Indeterminate (permanent)	38	41	7	9	4	80	13	679
2008	Term	42	39	11	8	0	81	8	27
2008	Casual	39	54	0	7	0	93	7	13
2008	Student	47	49	0	3	0	97	3	31

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	35	20	11	7	1	62	18	744
2017	Term	22	32	23	18	4	0	55	22	22
2017	Casual	50	38	12	0	0	0	88	0	15
2017	Student	60	22	13	0	0	5	86	0	19
2014	Indeterminate (permanent)	27	33	19	11	9	1	60	20	721
2014	Term	23	46	8	15	8	0	69	23	13
2014	Casual	50	42	8	0	0	0	92	0	12
2014	Student	51	43	5	0	0	0	95	0	18
2011	Indeterminate (permanent)	27	38	19	9	5	1	66	15	797
2011	Term	50	36	15	0	0	0	85	0	20
2011	Casual	44	50	0	6	0	0	94	6	18
2011	Student	34	66	0	0	0	0	100	0	12
2008	Indeterminate (permanent)	25	33	21	11	10	1	58	21	679
2008	Term	52	28	3	12	5	0	80	17	27
2008	Casual	39	25	36	0	0	0	64	0	13
2008	Student	43	47	3	3	0	5	94	3	31

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	28	39	12	4	1	2	16	44	742
2017	Term	13	18	41	18	9	0	0	28	31	22
2017	Casual	0	38	44	12	0	0	6	13	40	15
2017	Student	0	11	40	27	16	5	0	46	11	19
2014	Indeterminate (permanent)	17	27	37	13	5	1	1	18	45	722
2014	Term	15	8	38	38	0	0	0	38	23	13
2014	Casual	0	9	34	41	17	0	0	58	9	12
2014	Student	5	5	45	23	16	0	5	41	11	18
2011	Indeterminate (permanent)	13	25	36	17	6	1	2	24	39	794
2011	Term	15	18	23	29	5	0	9	38	37	21
2011	Casual	11	0	33	33	22	0	0	56	11	18
2011	Student	8	25	33	34	0	0	0	34	33	12
2008	Indeterminate (permanent)	15	30	35	14	5	0	1	18	46	677
2008	Term	5	21	30	35	10	0	0	44	26	27
2008	Casual	7	29	46	7	11	0	0	18	36	13
2008	Student	11	26	33	18	9	0	3	28	38	31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	22	29	20	9	2	2	30	39	740
2017	Term	4	31	32	18	10	0	4	30	37	22
2017	Casual	12	18	12	18	19	14	6	46	38	15
2017	Student	5	5	11	33	38	2	5	76	12	19
2014	Indeterminate (permanent)	22	28	28	13	7	2	1	20	51	721
2014	Term	23	31	31	0	16	0	0	16	54	13
2014	Casual	8	0	25	24	42	0	0	66	8	12
2014	Student	16	17	11	16	28	5	5	50	38	18
2011	Indeterminate (permanent)	17	16	26	24	13	2	3	39	34	797
2011	Term	15	23	24	15	19	0	5	36	40	21
2011	Casual	11	6	23	17	28	5	10	53	20	18
2011	Student	8	8	8	16	49	0	10	72	18	12
2008	Indeterminate (permanent)	21	27	26	15	7	2	1	22	50	673
2008	Term	12	23	13	11	25	8	8	44	41	27
2008	Casual	0	14	54	14	18	0	0	32	14	13
2008	Student	8	14	30	12	24	6	7	41	24	31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	24	31	15	4	1	2	20	49	741
2017	Term	14	28	22	22	9	0	5	33	44	22
2017	Casual	6	44	13	19	6	6	6	28	57	15
2017	Student	13	5	33	16	16	11	5	39	22	19
2014	Indeterminate (permanent)	30	28	27	10	3	1	2	14	59	722
2014	Term	23	31	15	15	8	0	8	25	59	13
2014	Casual	17	17	16	17	25	9	0	46	37	12
2014	Student	17	11	16	27	23	0	5	53	30	18
2011	Indeterminate (permanent)	23	28	28	14	4	1	2	19	53	793
2011	Term	19	28	19	20	10	0	5	31	49	21
2011	Casual	17	11	17	11	29	0	15	47	33	18
2011	Student	0	8	33	32	17	0	10	54	9	12
2008	Indeterminate (permanent)	28	29	25	11	4	1	2	15	59	678
2008	Term	16	18	18	18	18	3	8	41	39	27
2008	Casual	7	29	46	18	0	0	0	18	36	13
2008	Student	9	26	14	26	12	9	3	44	41	31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	27	34	17	5	1	2	22	44	738
2017	Term	9	13	22	28	24	0	5	54	24	22
2017	Casual	7	13	21	33	20	0	7	57	21	14
2017	Student	11	5	11	30	38	5	0	71	17	19
2014	Indeterminate (permanent)	18	26	33	16	5	1	1	22	44	722
2014	Term	15	16	38	15	16	0	0	31	31	13
2014	Casual	0	8	24	25	42	0	0	67	8	12
2014	Student	0	11	5	38	46	0	0	84	11	18
2011	Indeterminate (permanent)	15	23	35	18	7	1	1	26	38	796
2011	Term	10	14	29	32	10	0	5	44	25	21
2011	Casual	6	6	22	33	28	0	5	65	12	18
2011	Student	0	0	15	46	31	0	8	83	0	13
2008	Indeterminate (permanent)	17	26	31	18	5	0	2	24	44	676
2008	Term	3	12	23	34	23	0	5	60	16	27
2008	Casual	7	7	39	29	18	0	0	46	14	13
2008	Student	3	6	9	45	30	3	3	81	10	31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	26	27	10	5	1	2	15	57	739
2017	Term	18	18	22	14	23	4	0	39	38	22
2017	Casual	12	12	26	18	12	6	12	38	30	15
2017	Student	11	0	2	33	38	11	5	84	13	19
2014	Indeterminate (permanent)	32	28	23	12	4	1	1	16	61	722
2014	Term	31	8	31	8	23	0	0	31	39	13
2014	Casual	8	0	17	24	42	9	0	72	9	12
2014	Student	16	11	5	16	46	0	5	66	29	18
2011	Indeterminate (permanent)	23	25	26	16	7	1	2	24	49	796
2011	Term	10	25	14	25	15	0	10	45	39	20
2011	Casual	6	11	23	17	28	5	10	53	20	18
2011	Student	0	16	41	25	8	0	10	37	18	12
2008	Indeterminate (permanent)	20	23	29	16	8	2	2	25	45	676
2008	Term	0	25	10	31	26	3	5	62	27	27
2008	Casual	14	14	14	39	18	0	0	57	29	13
2008	Student	3	3	15	31	33	0	15	75	7	31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	24	29	13	7	1	2	20	50	742
2017	Term	22	32	13	14	15	0	4	30	57	22
2017	Casual	12	18	26	31	6	0	6	39	32	15
2017	Student	5	11	38	11	16	8	11	33	20	19
2014	Indeterminate (permanent)	18	21	32	17	7	1	3	26	41	720
2014	Term	16	15	38	0	31	0	0	31	31	13
2014	Casual	0	17	8	24	25	9	17	66	23	12
2014	Student	0	22	11	22	35	0	11	63	24	18
2011	Indeterminate (permanent)	15	19	27	23	10	2	3	35	37	796
2011	Term	15	32	15	24	5	0	9	31	53	21
2011	Casual	18	18	18	18	6	10	11	31	46	17
2011	Student	0	0	25	16	41	8	10	70	0	12
2008	Indeterminate (permanent)	25	27	28	12	5	1	2	18	54	677
2008	Term	8	16	19	22	20	3	12	49	29	27
2008	Casual	7	18	32	14	7	14	7	27	32	13
2008	Student	6	24	13	14	21	12	9	44	39	31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	23	33	12	5	2	2	18	48	744
2017	Term	13	9	36	9	23	6	5	36	25	22
2017	Casual	12	32	12	19	19	0	6	40	47	15
2017	Student	5	8	27	16	27	11	5	52	16	19
2014	Indeterminate (permanent)	27	26	29	11	4	1	1	16	54	721
2014	Term	31	15	15	15	23	0	0	38	46	13
2014	Casual	8	34	8	24	17	9	0	45	46	12
2014	Student	5	12	16	22	39	0	5	64	18	18

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	72	15	6	4	2	1	88	6	744
2017	Term	69	22	4	4	0	0	91	4	22
2017	Casual	87	13	0	0	0	0	100	0	15
2017	Student	70	16	11	0	2	0	87	2	19
2014	Indeterminate (permanent)	72	15	4	4	3	1	89	8	721
2014	Term	46	46	0	8	0	0	92	8	13
2014	Casual	84	8	0	7	0	0	93	7	12
2014	Student	76	19	5	0	0	0	95	0	18
2011	Indeterminate (permanent)	69	16	5	5	2	2	87	8	795
2011	Term	67	10	9	5	5	5	81	10	21
2011	Casual	71	6	11	0	0	12	87	0	17
2011	Student	83	8	8	0	0	0	92	0	12
2008	Indeterminate (permanent)	65	16	6	6	4	3	83	10	678
2008	Term	76	6	0	5	3	10	91	9	27
2008	Casual	57	14	0	22	0	7	77	23	13
2008	Student	77	11	0	0	0	12	100	0	30

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	31	13	11	10	4	3	63	23	742
2017	Term	37	14	13	9	4	18	4	66	18	22
2017	Casual	57	18	12	0	6	6	0	80	6	15
2017	Student	22	33	5	5	0	13	22	83	8	19
2014	Indeterminate (permanent)	28	31	13	11	10	3	3	63	23	722
2014	Term	23	31	23	8	15	0	0	54	23	13
2014	Casual	50	17	8	7	0	9	8	81	9	12
2014	Student	46	33	11	0	0	5	5	88	0	18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	25	8	10	9	0	73	19	744
2017	Term	46	27	4	9	13	0	73	23	22
2017	Casual	69	19	0	0	12	0	88	12	15
2017	Student	33	49	11	8	0	0	81	8	19
2014	Indeterminate (permanent)	39	26	10	14	10	1	66	24	722
2014	Term	38	31	15	0	15	0	69	15	13
2014	Casual	67	26	7	0	0	0	93	0	12
2014	Student	62	11	16	5	5	0	73	11	18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	32	12	12	7	1	0	68	20	743
2017	Term	33	31	18	18	0	0	0	64	18	22
2017	Casual	75	18	6	0	0	0	0	94	0	15
2017	Student	60	24	0	16	0	0	0	84	16	19
2014	Indeterminate (permanent)	31	35	12	13	7	1	1	67	20	722
2014	Term	46	38	8	8	0	0	0	85	8	13
2014	Casual	75	0	8	9	0	0	8	81	9	12
2014	Student	35	54	0	5	0	5	0	94	6	18
2011	Indeterminate (permanent)	36	37	9	10	6	1	1	74	16	800
2011	Term	19	43	14	0	10	14	0	72	11	21
2011	Casual	39	55	0	0	0	6	0	100	0	18
2011	Student	41	25	18	17	0	0	0	65	17	12
2008	Indeterminate (permanent)	36	37	11	10	5	1	1	74	15	680
2008	Term	48	23	7	15	8	0	0	70	23	27
2008	Casual	21	43	36	0	0	0	0	64	0	13
2008	Student	33	43	6	10	5	3	0	78	15	31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	28	13	10	10	7	1	65	21	742
2017	Term	33	26	5	14	13	9	0	65	30	22
2017	Casual	69	19	0	0	6	6	0	94	6	15
2017	Student	22	11	0	0	0	67	0	100	0	19
2014	Indeterminate (permanent)	31	25	13	14	10	6	1	60	26	721
2014	Term	54	23	15	0	8	0	0	77	8	13
2014	Casual	41	25	0	0	0	25	8	100	0	12
2014	Student	46	27	0	5	5	16	0	87	13	18
2011	Indeterminate (permanent)	38	24	11	12	9	5	1	66	22	798
2011	Term	24	34	14	0	15	14	0	67	17	21
2011	Casual	55	11	11	6	0	17	0	80	7	18
2011	Student	24	43	8	8	0	17	0	80	10	12
2008	Indeterminate (permanent)	37	28	11	8	7	7	1	71	17	680
2008	Term	36	28	11	6	6	8	3	73	15	27
2008	Casual	43	7	29	14	0	7	0	54	15	13
2008	Student	33	32	6	0	5	20	3	86	6	31

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	24	16	14	14	15	2	47	34	742
2017	Term	5	23	23	13	13	23	0	35	35	22
2017	Casual	25	12	19	0	0	44	0	67	0	15
2017	Student	0	22	5	5	0	67	0	67	17	19
2014	Indeterminate (permanent)	12	23	18	14	16	13	3	42	36	722
2014	Term	15	23	38	8	8	8	0	42	17	13
2014	Casual	25	17	16	8	0	25	8	63	13	12
2014	Student	23	38	16	0	5	12	5	74	7	18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	32	8	8	5	79	13	740
2017	Term	64	23	9	4	0	86	4	22
2017	Casual	76	24	0	0	0	100	0	15
2017	Student	70	19	0	11	0	89	11	19
2014	Indeterminate (permanent)	42	33	9	10	5	76	15	722
2014	Term	23	38	15	8	15	62	23	13
2014	Casual	84	16	0	0	0	100	0	12
2014	Student	51	33	11	0	5	84	5	18

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	36	8	8	7	1	0	77	15	744
2017	Term	31	38	9	9	13	0	0	69	22	22
2017	Casual	51	36	6	0	6	0	0	87	6	15
2017	Student	38	49	5	8	0	0	0	87	8	19
2014	Indeterminate (permanent)	38	31	11	10	9	1	0	70	19	722
2014	Term	39	31	15	0	15	0	0	69	15	13
2014	Casual	76	24	0	0	0	0	0	100	0	12
2014	Student	62	22	5	5	5	0	0	84	11	18
2011	Indeterminate (permanent)	37	33	11	12	7	0	1	70	19	799
2011	Term	45	37	14	0	5	0	0	82	5	21
2011	Casual	38	50	6	6	0	0	0	89	6	18
2011	Student	34	50	17	0	0	0	0	83	0	12
2008	Indeterminate (permanent)	32	33	11	12	11	1	1	67	22	680
2008	Term	37	34	16	8	5	0	0	71	13	27
2008	Casual	29	46	18	0	7	0	0	75	7	13
2008	Student	70	11	13	3	3	0	0	81	6	31

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	30	9	6	6	2	1	77	13	743
2017	Term	41	32	14	4	9	0	0	73	13	22
2017	Casual	56	32	0	12	0	0	0	88	12	15
2017	Student	54	35	0	5	0	5	0	94	6	19
2014	Indeterminate (permanent)	42	28	12	8	8	2	1	72	16	722
2014	Term	31	38	15	0	15	0	0	69	15	13
2014	Casual	76	16	9	0	0	0	0	91	0	12
2014	Student	67	16	5	11	0	0	0	84	11	18
2011	Indeterminate (permanent)	41	29	12	8	7	2	1	72	15	798
2011	Term	48	18	29	0	5	0	0	67	5	21
2011	Casual	55	34	6	5	0	0	0	88	5	18
2011	Student	24	49	8	8	0	0	10	82	9	12
2008	Indeterminate (permanent)	42	27	9	9	9	4	1	72	18	680
2008	Term	68	13	0	19	0	0	0	81	19	27
2008	Casual	61	18	14	0	0	7	0	85	0	13
2008	Student	55	21	14	3	0	6	0	82	3	31

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	31	8	9	6	1	1	76	15	743
2017	Term	37	23	9	27	4	0	0	59	32	22
2017	Casual	57	25	6	6	6	0	0	81	12	15
2017	Student	54	16	11	19	0	0	0	70	19	19
2014	Indeterminate (permanent)	41	29	10	12	8	0	0	70	20	722
2014	Term	31	38	8	8	15	0	0	69	23	13
2014	Casual	83	8	9	0	0	0	0	91	0	12
2014	Student	46	38	5	0	11	0	0	84	11	18
2011	Indeterminate (permanent)	40	31	10	11	8	0	0	71	19	798
2011	Term	44	42	5	5	5	0	0	86	9	21
2011	Casual	55	33	0	12	0	0	0	88	12	18
2011	Student	41	51	8	0	0	0	0	92	0	12
2008	Indeterminate (permanent)	36	32	8	11	10	1	1	69	22	680
2008	Term	71	13	6	5	5	0	0	84	10	27
2008	Casual	54	21	18	0	7	0	0	75	7	13
2008	Student	45	20	14	13	3	0	5	68	17	31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	80	12	3	2	2	1	93	4	744
2017	Term	82	14	4	0	0	0	96	0	22
2017	Casual	100	0	0	0	0	0	100	0	15
2017	Student	95	0	5	0	0	0	95	0	19
2014	Indeterminate (permanent)	77	12	4	3	2	2	91	5	722
2014	Term	92	0	0	8	0	0	92	8	13
2014	Casual	93	0	0	7	0	0	93	7	12
2014	Student	95	5	0	0	0	0	100	0	18
2011	Indeterminate (permanent)	75	13	5	3	3	1	89	6	797
2011	Term	53	33	4	0	9	0	86	9	21
2011	Casual	72	17	5	0	0	6	94	0	18
2011	Student	67	25	8	0	0	0	92	0	12
2008	Indeterminate (permanent)	78	11	4	2	2	2	91	5	679
2008	Term	84	0	0	8	0	8	91	9	27
2008	Casual	86	7	0	0	0	7	100	0	13
2008	Student	95	0	0	5	0	0	95	5	31

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	48	22	6	6	7	5	6	78	15	742
2017	Term	60	5	0	18	4	4	9	74	26	22
2017	Casual	88	6	6	0	0	0	0	94	0	15
2017	Student	43	27	0	0	0	11	19	100	0	19
2014	Indeterminate (permanent)	37	19	11	8	9	6	9	66	21	722
2014	Term	31	15	15	8	15	8	8	55	27	13
2014	Casual	83	0	0	0	0	0	17	100	0	12
2014	Student	67	27	0	0	0	0	5	100	0	18
2011	Indeterminate (permanent)	34	24	12	10	11	4	7	64	23	799
2011	Term	47	14	14	0	14	0	10	68	16	21
2011	Casual	54	29	0	0	6	0	11	93	7	18
2011	Student	67	17	8	0	0	0	8	91	0	12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	57	25	6	5	6	82	12	743
2017	Term	55	27	4	9	4	82	14	22
2017	Casual	75	19	0	6	0	94	6	15
2017	Student	54	33	11	0	2	87	2	19

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	58	25	7	3	5	1	84	9	743
2017	Term	59	27	9	4	0	0	86	4	22
2017	Casual	75	12	0	12	0	0	88	12	15
2017	Student	54	33	5	0	2	5	92	3	19

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	26	8	7	8	77	15	742
2017	Term	46	14	22	14	4	60	18	22
2017	Casual	75	6	0	12	6	81	19	15
2017	Student	49	27	24	0	0	76	0	19
2014	Indeterminate (permanent)	42	29	10	8	11	71	19	720
2014	Term	23	38	15	8	15	62	23	13
2014	Casual	76	16	9	0	0	91	0	12
2014	Student	62	33	0	5	0	95	5	18

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	35	10	12	7	3	7	67	22	282
2014	Indeterminate (permanent)	26	31	12	11	7	4	9	65	21	230

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	37	12	10	11	5	0	65	22	744
2017	Term	41	36	5	13	5	0	0	77	18	22
2017	Casual	64	24	0	0	12	0	0	88	12	15
2017	Student	67	11	16	0	0	5	0	83	0	19
2014	Indeterminate (permanent)	13	29	19	15	15	9	0	47	32	722
2014	Term	16	38	0	23	16	8	0	58	42	13
2014	Casual	75	17	8	0	0	0	0	92	0	12
2014	Student	39	45	0	5	0	11	0	94	6	18
2011	Indeterminate (permanent)	25	28	19	10	10	7	1	58	22	798
2011	Term	35	20	30	0	5	10	0	61	6	20
2011	Casual	31	45	13	6	0	5	0	81	6	18
2011	Student	41	26	17	16	0	0	0	67	16	12

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	37	14	12	14	1	0	59	26	742
2017	Term	46	27	5	14	9	0	0	73	23	22
2017	Casual	62	25	0	0	12	0	0	88	12	15
2017	Student	62	16	16	0	0	5	0	83	0	19
2014	Indeterminate (permanent)	12	30	19	19	18	2	0	42	38	720
2014	Term	8	39	23	8	16	8	0	50	25	13
2014	Casual	75	17	8	0	0	0	0	92	0	12
2014	Student	45	28	16	5	0	5	0	77	6	18
2011	Indeterminate (permanent)	24	30	18	12	14	2	0	56	26	796
2011	Term	20	40	24	0	16	0	0	60	16	20
2011	Casual	32	57	5	0	0	5	0	94	0	18
2011	Student	42	25	25	0	0	8	0	73	0	12
2008	Indeterminate (permanent)	17	31	16	18	15	4	0	49	34	675
2008	Term	40	24	11	18	0	6	0	68	20	27
2008	Casual	18	39	14	21	0	7	0	62	23	13
2008	Student	39	37	11	3	3	3	3	82	7	31

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	31	18	18	14	4	0	48	33	744
2017	Term	23	37	14	18	9	0	0	59	27	22
2017	Casual	50	26	6	6	12	0	0	76	18	15
2017	Student	60	19	16	0	0	5	0	83	0	19
2014	Indeterminate (permanent)	8	26	18	24	20	5	0	36	45	721
2014	Term	8	31	23	15	16	8	0	42	33	13
2014	Casual	41	25	25	0	0	9	0	72	0	12
2014	Student	28	27	17	16	0	11	0	62	18	18
2011	Indeterminate (permanent)	15	34	17	18	12	4	0	51	31	799
2011	Term	14	34	15	18	10	9	0	53	31	21
2011	Casual	26	56	11	0	0	6	0	88	0	18
2011	Student	32	35	25	0	0	8	0	73	0	12
2008	Indeterminate (permanent)	8	27	18	24	17	7	0	38	43	679
2008	Term	30	21	13	22	5	10	0	56	29	27
2008	Casual	18	39	14	14	0	14	0	67	17	13
2008	Student	21	32	17	9	3	11	7	64	15	31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	29	17	14	17	4	0	50	33	743
2017	Term	28	22	14	14	13	9	0	55	30	22
2017	Casual	50	38	0	0	6	6	0	94	6	15
2017	Student	60	16	11	8	5	0	0	76	13	19
2014	Indeterminate (permanent)	11	28	19	18	19	5	0	41	38	722
2014	Term	8	31	31	8	23	0	0	39	31	13
2014	Casual	49	17	8	25	0	0	0	66	25	12
2014	Student	28	27	23	5	5	11	0	62	12	18
2011	Indeterminate (permanent)	19	31	16	14	13	6	0	54	29	799
2011	Term	9	30	14	15	14	18	0	48	35	21
2011	Casual	38	44	11	0	0	6	0	88	0	18
2011	Student	24	33	35	8	0	0	0	57	8	12
2008	Indeterminate (permanent)	10	25	16	20	19	9	0	39	43	680
2008	Term	33	13	21	3	14	16	0	55	20	27
2008	Casual	11	29	14	14	0	32	0	58	21	13
2008	Student	24	32	11	12	6	8	7	65	22	31

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	31	15	20	16	3	48	37	744
2017	Term	14	29	19	18	19	0	44	37	21
2017	Casual	57	12	12	6	12	0	70	18	15
2017	Student	38	35	0	11	0	16	87	13	19
2014	Indeterminate (permanent)	7	28	17	25	20	3	37	46	722
2014	Term	0	46	31	0	23	0	46	23	13
2014	Casual	32	25	9	17	0	17	69	20	12
2014	Student	23	27	12	16	11	11	56	30	18
2011	Indeterminate (permanent)	15	33	17	19	15	2	49	34	799
2011	Term	9	42	34	0	14	0	52	14	21
2011	Casual	44	28	11	12	0	5	76	13	18
2011	Student	24	33	25	8	0	10	63	9	12
2008	Indeterminate (permanent)	12	30	15	24	17	2	42	42	679
2008	Term	35	28	16	15	0	6	67	16	27
2008	Casual	25	39	7	21	0	7	69	23	13
2008	Student	32	29	14	13	6	6	64	20	31

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	43	17	9	6	1	0	67	16	741
2017	Term	28	45	13	5	9	0	0	73	13	22
2017	Casual	57	37	0	6	0	0	0	94	6	15
2017	Student	46	48	0	0	6	0	0	94	6	18
2014	Indeterminate (permanent)	22	39	19	12	6	2	0	62	18	722
2014	Term	8	54	15	8	16	0	0	61	23	13
2014	Casual	59	24	17	0	0	0	0	83	0	12
2014	Student	39	34	16	5	0	5	0	77	6	18
2011	Indeterminate (permanent)	43	36	10	6	4	1	1	80	10	796
2011	Term	29	52	9	9	0	0	0	82	9	21
2011	Casual	44	44	0	6	0	6	0	94	6	18
2011	Student	50	42	0	8	0	0	0	92	8	12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	38	10	4	3	4	0	82	7	741
2017	Term	46	41	5	9	0	0	0	86	9	22
2017	Casual	63	31	0	6	0	0	0	94	6	15
2017	Student	57	12	6	6	6	12	0	79	14	17
2014	Indeterminate (permanent)	33	38	13	6	2	6	0	77	9	722
2014	Term	23	23	23	8	15	8	0	50	25	13
2014	Casual	50	50	0	0	0	0	0	100	0	12
2014	Student	50	23	27	0	0	0	0	73	0	18
2011	Indeterminate (permanent)	39	34	12	5	4	6	1	78	9	796
2011	Term	43	38	9	10	0	0	0	81	10	21
2011	Casual	55	33	5	0	0	6	0	94	0	18
2011	Student	32	50	10	8	0	0	0	82	8	12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	36	13	10	6	2	0	70	16	742
2017	Term	32	31	5	23	4	5	0	67	28	22
2017	Casual	31	31	20	0	12	6	0	66	13	15
2017	Student	34	40	6	11	8	0	0	74	20	18
2014	Indeterminate (permanent)	31	35	12	11	6	4	1	69	18	722
2014	Term	16	23	23	23	8	8	0	42	33	13
2014	Casual	49	34	8	8	0	0	0	83	8	12
2014	Student	43	11	16	17	5	7	0	58	24	18
2011	Indeterminate (permanent)	33	32	13	10	6	5	2	70	16	792
2011	Term	29	38	18	0	15	0	0	67	15	21
2011	Casual	50	22	5	6	0	17	0	87	7	18
2011	Student	41	24	0	17	0	0	18	80	20	12
2008	Indeterminate (permanent)	29	34	12	12	7	5	1	67	20	680
2008	Term	35	31	11	0	16	6	0	71	17	27
2008	Casual	18	21	18	7	14	14	7	50	27	13
2008	Student	30	28	9	6	8	9	9	71	17	31

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	36	19	11	7	4	1	62	18	742
2017	Term	28	32	18	13	0	4	4	65	15	22
2017	Casual	37	44	6	12	0	0	0	81	12	15
2017	Student	30	36	12	12	9	0	0	67	21	17
2014	Indeterminate (permanent)	21	34	19	13	6	5	1	59	20	722
2014	Term	8	61	15	16	0	0	0	69	16	13
2014	Casual	33	0	17	24	8	0	17	40	39	12
2014	Student	33	34	5	12	5	11	0	74	20	18
2011	Indeterminate (permanent)	18	33	19	13	9	5	2	56	23	797
2011	Term	16	20	25	25	15	0	0	36	40	20
2011	Casual	21	22	11	28	0	17	0	53	34	18
2011	Student	25	24	18	17	17	0	0	49	33	12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	21	18	17	17	13	2	40	39	743
2017	Term	18	14	13	14	18	14	9	41	41	22
2017	Casual	25	18	12	26	6	12	0	50	37	15
2017	Student	11	17	0	6	14	34	17	59	41	18
2014	Indeterminate (permanent)	11	17	18	19	23	10	2	32	48	722
2014	Term	15	31	23	8	23	0	0	46	31	13
2014	Casual	34	9	0	8	24	8	17	57	43	12
2014	Student	33	28	22	0	5	12	0	69	6	18
2011	Indeterminate (permanent)	12	16	19	16	19	13	6	34	44	797
2011	Term	21	6	24	15	15	19	0	33	37	20
2011	Casual	28	33	11	0	0	17	11	84	0	18
2011	Student	25	25	0	0	17	0	34	75	25	12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	23	8	6	2	1	1	83	9	742
2017	Term	65	31	4	0	0	0	0	96	0	22
2017	Casual	80	6	14	0	0	0	0	86	0	15
2017	Student	60	22	11	0	2	5	0	86	3	19
2014	Indeterminate (permanent)	53	30	8	4	3	1	1	85	7	721
2014	Term	62	15	0	23	0	0	0	77	23	13
2014	Casual	59	25	0	16	0	0	0	84	16	12
2014	Student	61	11	11	12	0	0	5	76	13	18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	64	21	7	2	1	3	1	89	4	741
2017	Term	82	14	5	0	0	0	0	95	0	22
2017	Casual	74	6	14	0	0	6	0	86	0	15
2017	Student	81	0	0	0	0	19	0	100	0	19
2014	Indeterminate (permanent)	64	24	5	2	1	2	2	91	3	722
2014	Term	61	39	0	0	0	0	0	100	0	13
2014	Casual	75	25	0	0	0	0	0	100	0	12
2014	Student	73	16	0	0	0	11	0	100	0	18
2011	Indeterminate (permanent)	64	19	8	1	1	2	4	90	2	796
2011	Term	63	28	9	0	0	0	0	91	0	21
2011	Casual	49	6	17	0	0	0	29	77	0	18
2011	Student	66	8	8	0	0	8	10	90	0	12
2008	Indeterminate (permanent)	61	21	9	2	1	3	4	87	4	680
2008	Term	82	0	8	3	0	0	7	88	3	27
2008	Casual	64	7	0	0	7	0	21	91	9	13
2008	Student	64	11	3	3	0	9	11	93	4	31

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	35	16	13	11	4	0	58	25	742
2017	Term	29	19	15	19	14	5	0	50	35	21
2017	Casual	37	45	6	6	0	6	0	87	7	15
2017	Student	38	43	5	0	0	13	0	94	0	19
2014	Indeterminate (permanent)	14	27	17	18	22	2	0	42	41	720
2014	Term	23	31	8	0	31	0	8	58	33	13
2014	Casual	25	34	16	0	8	9	8	71	10	12
2014	Student	39	28	11	22	0	0	0	67	22	18
2011	Indeterminate (permanent)	21	32	15	17	14	2	0	54	31	798
2011	Term	29	24	14	14	19	0	0	53	33	21
2011	Casual	12	43	6	0	0	19	19	90	0	16
2011	Student	47	17	18	9	0	9	0	70	10	11
2008	Indeterminate (permanent)	20	34	17	15	12	2	0	55	28	680
2008	Term	28	29	28	6	5	0	3	59	12	27
2008	Casual	25	29	25	7	7	7	0	58	15	13
2008	Student	30	37	10	14	0	6	3	74	16	31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	28	15	15	21	3	2	47	37	744
2017	Term	24	17	0	32	27	0	0	41	59	22
2017	Casual	6	31	12	14	12	12	12	49	35	15
2017	Student	27	38	5	5	0	11	13	86	7	19
2014	Indeterminate (permanent)	11	19	11	23	33	2	1	31	58	722
2014	Term	15	8	15	15	31	0	15	27	55	13
2014	Casual	33	0	8	17	8	9	25	49	38	12
2014	Student	23	12	5	33	11	11	5	42	52	18
2011	Indeterminate (permanent)	15	24	17	18	24	1	1	40	43	798
2011	Term	30	18	18	9	19	0	5	51	30	21
2011	Casual	15	34	6	0	6	12	28	81	9	18
2011	Student	49	17	17	8	0	0	10	72	9	12
2008	Indeterminate (permanent)	20	30	16	14	16	3	2	52	31	677
2008	Term	8	44	20	13	8	0	7	56	23	27
2008	Casual	0	46	18	0	7	14	14	65	10	13
2008	Student	29	42	3	10	0	11	6	85	12	31

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	39	19	10	8	3	61	19	743
2017	Term	23	22	14	18	13	9	50	35	22
2017	Casual	43	32	12	6	0	6	80	7	15
2017	Student	27	38	16	8	0	11	73	9	19

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	36	15	4	5	6	0	75	9	741
2017	Term	37	31	9	9	4	9	0	75	15	22
2017	Casual	76	24	0	0	0	0	0	100	0	15
2017	Student	60	16	5	11	2	5	0	80	14	19
2014	Indeterminate (permanent)	33	33	20	4	3	8	0	71	7	720
2014	Term	16	46	8	15	0	8	8	73	18	13
2014	Casual	49	17	17	0	0	17	0	80	0	12
2014	Student	62	22	5	0	0	11	0	94	0	18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	42	11	8	5	2	75	13	741
2017	Term	53	33	5	0	9	0	86	9	21
2017	Casual	75	25	0	0	0	0	100	0	15
2017	Student	60	24	5	0	0	11	94	0	19
2014	Indeterminate (permanent)	29	37	17	7	5	4	69	13	722
2014	Term	8	54	8	15	8	8	67	25	13
2014	Casual	66	34	0	0	0	0	100	0	12
2014	Student	67	22	11	0	0	0	89	0	18
2011	Indeterminate (permanent)	28	40	16	7	5	4	71	13	798
2011	Term	40	32	19	5	5	0	72	10	21
2011	Casual	44	45	0	11	0	0	89	11	18
2011	Student	41	59	0	0	0	0	100	0	12

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	39	9	7	5	0	0	79	12	743
2017	Term	50	23	9	18	0	0	0	73	18	22
2017	Casual	81	12	0	6	0	0	0	94	6	15
2017	Student	81	13	5	0	0	0	0	95	0	19
2014	Indeterminate (permanent)	33	37	14	8	6	1	0	71	15	722
2014	Term	31	38	8	16	8	0	0	69	23	13
2014	Casual	83	17	0	0	0	0	0	100	0	12
2014	Student	67	27	5	0	0	0	0	95	0	18
2011	Indeterminate (permanent)	37	37	13	7	6	0	0	74	13	799
2011	Term	35	51	10	0	5	0	0	86	5	21
2011	Casual	60	40	0	0	0	0	0	100	0	18
2011	Student	45	47	0	0	0	0	8	100	0	13
2008	Indeterminate (permanent)	31	39	12	10	8	1	0	71	17	678
2008	Term	55	24	11	5	5	0	0	79	10	27
2008	Casual	32	61	0	0	7	0	0	93	7	13
2008	Student	67	24	3	6	0	0	0	91	6	31

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	31	19	12	13	0	55	26	743
2017	Term	32	18	23	18	4	5	52	24	22
2017	Casual	70	24	0	6	0	0	94	6	15
2017	Student	49	40	5	0	5	0	89	5	19
2014	Indeterminate (permanent)	13	31	18	19	18	1	45	38	722
2014	Term	0	54	31	0	16	0	54	16	13
2014	Casual	58	34	8	0	0	0	92	0	12
2014	Student	51	33	5	5	5	0	84	11	18
2011	Indeterminate (permanent)	21	33	20	12	12	1	55	25	798
2011	Term	28	39	23	5	5	0	68	10	21
2011	Casual	50	45	5	0	0	0	95	0	18
2011	Student	41	51	0	8	0	0	92	8	12

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	36	14	14	11	0	61	25	743
2017	Term	28	18	27	27	0	0	46	27	22
2017	Casual	76	12	6	6	0	0	88	6	15
2017	Student	49	46	0	0	5	0	95	5	19
2014	Indeterminate (permanent)	16	32	16	20	16	0	48	36	722
2014	Term	0	54	15	15	16	0	54	31	13
2014	Casual	59	41	0	0	0	0	100	0	12
2014	Student	39	45	5	5	5	0	84	11	18
2011	Indeterminate (permanent)	23	40	15	11	10	1	63	22	799
2011	Term	34	38	18	0	10	0	72	10	21
2011	Casual	50	50	0	0	0	0	100	0	18
2011	Student	41	51	8	0	0	0	92	0	12
2008	Indeterminate (permanent)	20	35	18	14	12	1	55	27	681
2008	Term	46	32	10	7	5	0	78	12	27
2008	Casual	32	46	7	14	0	0	79	14	13
2008	Student	43	35	16	6	0	0	78	6	31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	24	18	15	15	4	1	50	31	742
2017	Term	32	14	18	18	9	9	0	50	30	22
2017	Casual	63	6	19	0	6	6	0	74	6	15
2017	Student	38	22	19	16	0	5	0	63	17	19
2014	Indeterminate (permanent)	17	21	19	16	22	5	0	40	40	722
2014	Term	0	46	8	23	23	0	0	46	46	13
2014	Casual	42	8	16	8	9	9	8	61	20	12
2014	Student	39	17	33	5	5	0	0	57	11	18
2011	Indeterminate (permanent)	24	28	16	12	15	5	0	55	28	799
2011	Term	38	29	9	14	5	4	0	71	19	21
2011	Casual	36	23	17	0	12	0	12	67	13	17
2011	Student	30	31	15	9	8	0	8	65	18	13
2008	Indeterminate (permanent)	19	26	18	18	13	5	1	48	33	680
2008	Term	30	23	21	10	11	5	0	55	23	27
2008	Casual	25	0	18	29	14	7	7	29	50	13
2008	Student	18	18	26	24	5	6	3	40	31	31

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	49	19	32	743
2017	Term	50	15	36	22
2017	Casual	51	31	19	15
2017	Student	57	0	43	19
2014	Indeterminate (permanent)	52	18	30	721
2014	Term	39	15	46	13
2014	Casual	42	25	33	12
2014	Student	28	34	38	18
2011	Indeterminate (permanent)	47	22	31	798
2011	Term	43	29	28	21
2011	Casual	73	0	27	18
2011	Student	78	0	22	13

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	5	20	64	4	1	7	361
2017	Term	0	27	37	9	27	0	11
2017	Student	0	0	10	0	90	0	11
2014	Indeterminate (permanent)	5	18	64	6	9999	7	379
2011	Indeterminate (permanent)	7	21	59	4	9999	8	373
2011	Casual	15	15	16	0	9999	54	13
2011	Student	0	29	20	20	9999	31	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	18	82	744
2014	Indeterminate (permanent)	25	75	720

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	42	129
2014	Indeterminate (permanent)	41	178

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	80	129
2014	Indeterminate (permanent)	74	178

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	129
2014	Indeterminate (permanent)	10	178

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	129
2014	Indeterminate (permanent)	0	178

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	129
2014	Indeterminate (permanent)	7	178

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	42	129
2014	Indeterminate (permanent)	42	178

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	58	129
2014	Indeterminate (permanent)	51	178

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	53	129
2014	Indeterminate (permanent)	46	178

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	38	129
2014	Indeterminate (permanent)	40	178

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	42	129
2014	Indeterminate (permanent)	41	178

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	54	129
2014	Indeterminate (permanent)	54	178

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	35	129
2014	Indeterminate (permanent)	33	178

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	129
2014	Indeterminate (permanent)	0	178

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	129
2014	Indeterminate (permanent)	10	178

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	129
2014	Indeterminate (permanent)	13	178

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	61	129
2014	Indeterminate (permanent)	51	178

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	129
2014	Indeterminate (permanent)	33	178

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	129
2014	Indeterminate (permanent)	15	178

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	59	129
2014	Indeterminate (permanent)	56	178

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	28	129
2014	Indeterminate (permanent)	34	178

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	129
2014	Indeterminate (permanent)	13	178

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	26	129
2014	Indeterminate (permanent)	19	178

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	129
2014	Indeterminate (permanent)	6	178

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	129
2014	Indeterminate (permanent)	4	178

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	129
2014	Indeterminate (permanent)	18	178

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	129
2014	Indeterminate (permanent)	9	178

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	129
2014	Indeterminate (permanent)	24	178

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	123
2014	Indeterminate (permanent)	9	170

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	123
2014	Indeterminate (permanent)	16	170

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	123
2014	Indeterminate (permanent)	12	170

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	123
2014	Indeterminate (permanent)	7	170

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	123
2014	Indeterminate (permanent)	11	170

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	123
2014	Indeterminate (permanent)	13	170

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	123
2014	Indeterminate (permanent)	8	170

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	123
2014	Indeterminate (permanent)	9	170

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	123
2014	Indeterminate (permanent)	11	170

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	39	123
2014	Indeterminate (permanent)	34	170

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	123
2014	Indeterminate (permanent)	9	170

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	56	123
2014	Indeterminate (permanent)	53	170

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	123
2014	Indeterminate (permanent)	3	170

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	61	123
2014	Indeterminate (permanent)	62	170

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	123
2014	Indeterminate (permanent)	13	170

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	92	8	129

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	14	20	8	11	29	8	40	29	742
2017	Term	27	18	14	0	0	31	10	77	0	22
2017	Casual	19	18	12	6	6	38	0	60	20	15
2017	Student	5	0	0	0	0	67	27	100	0	19
2014	Indeterminate (permanent)	10	17	17	11	11	29	5	41	33	722
2014	Term	8	15	23	0	8	23	23	43	14	13
2014	Casual	25	17	8	0	0	25	24	83	0	12
2014	Student	6	6	11	0	6	23	48	40	20	17

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	29	19	10	9	10	1	58	21	743
2017	Term	36	42	5	0	4	13	0	90	5	22
2017	Casual	63	12	0	6	6	12	0	86	14	15
2017	Student	22	40	0	0	0	33	5	100	0	19
2014	Indeterminate (permanent)	19	28	22	11	8	11	1	53	22	722
2014	Term	23	38	15	0	8	16	0	73	9	13
2014	Casual	42	34	0	0	0	24	0	100	0	12
2014	Student	27	35	22	0	5	11	0	70	6	18
2011	Indeterminate (permanent)	22	30	20	8	6	13	1	60	17	798
2011	Term	34	28	24	0	5	9	0	69	5	21
2011	Casual	40	22	5	11	0	21	0	79	14	18
2011	Student	31	45	0	8	0	9	8	91	9	13

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	44	9	6	4	2	7	79	11	743
2017	Term	27	31	24	14	5	0	0	58	18	22
2017	Casual	12	37	19	14	12	6	0	53	27	15
2017	Student	0	5	5	5	24	11	49	13	73	19
2014	Indeterminate (permanent)	26	51	8	5	2	1	8	85	7	722
2014	Term	0	31	23	8	23	0	16	37	36	13
2014	Casual	17	17	24	9	0	0	34	50	13	12
2014	Student	16	22	16	7	5	12	22	57	18	18
2011	Indeterminate (permanent)	25	50	8	6	2	1	9	83	9	796
2011	Term	10	24	29	14	18	0	5	36	34	21
2011	Casual	6	15	29	5	16	0	28	29	30	18
2011	Student	17	8	0	0	8	8	59	75	25	12
2008	Indeterminate (permanent)	22	45	9	8	3	2	10	77	13	681
2008	Term	12	18	24	23	13	0	10	33	40	27
2008	Casual	14	21	0	32	7	0	25	48	52	13
2008	Student	15	8	8	12	13	27	17	42	45	31

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	7	16	19	7	6	35	10	42	24	741
2017	Term	5	18	14	0	13	40	10	46	27	22
2017	Casual	19	12	12	6	6	44	0	56	22	15
2017	Student	0	0	0	0	0	51	49	0	0	19
2014	Indeterminate (permanent)	6	15	23	7	6	32	11	38	22	722
2014	Term	0	0	38	8	8	31	16	0	29	13
2014	Casual	8	0	26	8	0	24	34	20	20	12
2014	Student	5	0	16	0	0	29	49	25	0	18
2011	Indeterminate (permanent)	8	19	24	6	5	29	10	43	18	796
2011	Term	0	0	46	11	5	28	10	0	25	20
2011	Casual	11	4	33	0	0	16	35	32	0	18
2011	Student	17	8	0	0	0	8	67	100	0	12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	27	10	3	3	11	7	80	8	744
2017	Term	49	23	5	5	0	19	0	89	6	22
2017	Casual	50	6	19	6	0	20	0	69	8	15
2017	Student	0	5	5	0	0	46	43	50	0	19
2014	Indeterminate (permanent)	31	32	13	3	3	10	8	77	8	722
2014	Term	16	15	8	8	15	23	16	50	37	13
2014	Casual	25	17	16	0	0	9	34	73	0	12
2014	Student	33	11	11	5	0	19	22	73	9	18
2011	Indeterminate (permanent)	33	28	13	6	3	9	8	74	11	797
2011	Term	25	24	18	5	5	18	5	64	12	21
2011	Casual	16	17	17	6	0	23	23	59	10	18
2011	Student	25	0	0	0	0	17	59	100	0	12
2008	Indeterminate (permanent)	31	29	10	4	3	12	10	79	8	681
2008	Term	36	19	11	0	0	23	10	83	0	27
2008	Casual	7	39	0	7	0	14	32	87	13	13
2008	Student	12	17	8	0	3	40	20	74	8	31

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	29	12	5	4	16	6	73	12	744
2017	Term	40	23	0	14	0	24	0	82	18	22
2017	Casual	43	0	19	0	0	38	0	70	0	15
2017	Student	0	11	0	0	0	46	43	100	0	19
2014	Indeterminate (permanent)	21	27	18	6	4	17	8	63	13	721
2014	Term	8	8	8	8	15	38	16	33	50	13
2014	Casual	25	17	16	0	0	17	25	73	0	12
2014	Student	27	11	11	5	0	19	27	70	10	18
2011	Indeterminate (permanent)	25	29	15	6	4	13	8	68	13	797
2011	Term	15	29	23	0	5	27	0	61	7	21
2011	Casual	16	17	17	0	0	23	28	65	0	18
2011	Student	25	0	0	0	0	17	59	100	0	12
2008	Indeterminate (permanent)	25	28	14	7	5	12	9	67	16	680
2008	Term	31	21	11	0	0	23	14	82	0	27
2008	Casual	25	14	7	0	0	21	32	85	0	13
2008	Student	24	6	8	0	3	22	37	75	7	31

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	9	91	742
2014	Indeterminate (permanent)	7	93	721
2014	Casual	0	100	12
2014	Student	0	100	18

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	36	63
2014	Indeterminate (permanent)	37	54

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	84	63
2014	Indeterminate (permanent)	83	54

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	63

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	63
2014	Indeterminate (permanent)	0	54

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	63

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	62
2014	Indeterminate (permanent)	17	54

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	62
2014	Indeterminate (permanent)	11	54

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	62
2014	Indeterminate (permanent)	9	54

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	62

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	62
2014	Indeterminate (permanent)	45	54

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	34	62
2014	Indeterminate (permanent)	32	54

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	62

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	62
2014	Indeterminate (permanent)	9	54

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	24	62
2014	Indeterminate (permanent)	25	54

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	62
2014	Indeterminate (permanent)	11	54

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	62
2014	Indeterminate (permanent)	36	54

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	63
2014	Indeterminate (permanent)	26	54

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	63
2014	Indeterminate (permanent)	15	54

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	63
2014	Indeterminate (permanent)	24	54

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	63
2014	Indeterminate (permanent)	13	54

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	63
2014	Indeterminate (permanent)	21	54

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	40	63
2014	Indeterminate (permanent)	41	54

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	61
2014	Indeterminate (permanent)	0	50

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	61

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	61

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	61

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	61
2014	Indeterminate (permanent)	14	50

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	61
2014	Indeterminate (permanent)	26	50

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	61
2014	Indeterminate (permanent)	10	50

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	50	61
2014	Indeterminate (permanent)	54	50

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	59	61
2014	Indeterminate (permanent)	74	50

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	61
2014	Indeterminate (permanent)	13	50

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	90	10	63

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	13	20	3	4	41	7	48	14	744
2017	Term	36	18	0	0	0	35	10	100	0	22
2017	Casual	31	12	0	6	0	36	14	87	13	15
2017	Student	5	0	0	5	0	73	16	50	50	19
2014	Indeterminate (permanent)	9	13	21	3	4	41	8	44	14	722
2014	Term	8	15	23	0	0	46	8	50	0	13
2014	Casual	34	9	8	0	0	34	16	83	0	12
2014	Student	0	5	11	0	5	46	33	25	25	18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	31	18	4	4	16	1	68	10	741
2017	Term	51	23	0	4	0	22	0	94	6	22
2017	Casual	75	0	0	6	0	18	0	92	8	15
2017	Student	27	11	8	5	0	43	5	74	11	19
2014	Indeterminate (permanent)	21	29	21	4	3	20	2	64	9	722
2014	Term	15	39	31	0	0	16	0	64	0	13
2014	Casual	50	33	8	0	0	8	0	91	0	12
2014	Student	22	29	16	0	5	22	5	70	7	18
2011	Indeterminate (permanent)	26	31	18	4	2	18	0	71	8	794
2011	Term	39	24	23	0	5	9	0	69	5	21
2011	Casual	44	28	6	5	0	17	0	87	6	18
2011	Student	41	8	25	0	0	26	0	66	0	12

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	23	20	15	22	0	1	42	38	741
2017	Term	9	22	18	18	32	0	0	32	51	22
2017	Casual	6	25	25	25	20	0	0	31	44	15
2017	Student	5	40	5	27	16	5	0	48	46	19

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	24	26	20	19	1	35	39	743
2017	Term	0	42	23	13	23	0	42	36	22
2017	Casual	37	24	32	6	0	0	62	6	15
2017	Student	49	5	35	11	0	0	54	11	19

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	27	25	18	16	1	40	34	738
2017	Term	34	28	19	14	5	0	63	19	21
2017	Casual	37	24	32	6	0	0	62	6	15
2017	Student	54	22	8	16	0	0	76	16	19

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	18	25	20	25	1	30	45	741
2017	Term	5	18	19	37	23	0	22	59	22
2017	Casual	37	18	20	25	0	0	56	25	15
2017	Student	49	22	19	5	5	0	70	11	19

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	27	20	11	10	4	58	21	742
2017	Term	38	18	18	22	4	0	56	27	22
2017	Casual	57	24	12	6	0	0	82	6	15
2017	Student	54	22	16	2	0	5	80	3	19

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	27	24	14	12	50	26	741
2017	Term	23	18	22	27	10	41	37	22
2017	Casual	38	31	6	24	0	70	24	15
2017	Student	43	24	22	11	0	67	11	19

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	31	24	12	9	1	1	54	22	741
2017	Term	23	32	18	18	9	0	0	55	27	22
2017	Casual	63	12	12	6	6	0	0	75	12	15
2017	Student	16	60	16	8	0	0	0	76	8	19

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	29	26	15	13	1	45	28	740
2017	Term	28	28	22	9	13	0	56	22	22
2017	Casual	45	19	12	12	12	0	63	25	15
2017	Student	40	43	5	11	0	0	84	11	19

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	28	22	16	13	1	48	30	740
2017	Term	19	27	23	18	13	0	46	31	22
2017	Casual	50	14	6	18	12	0	63	30	15
2017	Student	27	33	16	16	8	0	60	24	19

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	34	21	9	8	1	62	17	738
2017	Term	32	13	31	15	9	0	45	24	22
2017	Casual	69	0	6	18	6	0	69	25	15
2017	Student	54	13	22	5	5	0	67	11	19

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	23	12	5	2	1	80	8	744
2017	Term	63	9	5	9	9	6	76	19	22
2017	Casual	69	12	12	6	0	0	81	6	15
2017	Student	65	24	5	5	0	0	89	5	19

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	68	12	7	5	5	1	3	84	9	742
2017	Term	78	13	0	5	5	0	0	91	9	22
2017	Casual	94	0	0	6	0	0	0	94	6	15
2017	Student	87	8	5	0	0	0	0	95	0	19

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	28	11	4	3	2	82	7	742
2017	Term	64	18	14	0	0	5	86	0	22
2017	Casual	88	6	0	6	0	0	94	6	15
2017	Student	73	16	11	0	0	0	89	0	19

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	21	12	8	6	2	73	14	742
2017	Term	64	14	9	9	4	0	77	14	22
2017	Casual	75	6	6	0	12	0	81	12	15
2017	Student	65	27	8	0	0	0	92	0	19

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	16	7	2	1	23	87	5	741
2017	Term	55	14	9	0	0	22	89	0	22
2017	Casual	68	0	0	0	0	32	100	0	15
2017	Student	62	5	0	0	0	33	100	0	19

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	62	20	7	1	1	0	8	90	3	738
2017	Term	73	0	18	0	4	0	5	77	5	22
2017	Casual	88	0	6	0	0	6	0	93	0	15
2017	Student	84	11	0	0	0	0	5	100	0	19

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	75	10	5	3	2	5	90	5	744
2017	Term	28	0	13	14	45	0	28	59	22
2017	Casual	31	6	32	12	18	0	37	31	15
2017	Student	46	5	22	5	22	0	51	27	19

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	26	13	5	2	3	80	7	743
2017	Term	77	9	14	0	0	0	86	0	22
2017	Casual	76	19	6	0	0	0	94	0	15
2017	Student	57	11	27	0	5	0	67	5	19

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	7	25	40	18	9	33	27	744
2017	Term	5	36	32	18	9	41	27	22
2017	Casual	31	18	32	18	0	50	18	15
2017	Student	27	27	35	11	0	54	11	19

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	25	39	16	7	24	37	741
2017	Term	22	9	40	28	0	28	32	22
2017	Casual	6	19	44	19	13	31	25	15
2017	Student	5	11	30	33	22	54	16	19

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	41	12	10	6	3	71	16	744
2017	Term	23	36	5	18	9	9	65	30	22
2017	Casual	50	32	6	6	6	0	82	12	15
2017	Student	11	51	5	11	0	22	79	14	19

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	37	14	19	15	1	0	52	34	742
2017	Term	19	36	9	18	9	5	4	60	30	22
2017	Casual	63	12	0	12	12	0	0	76	24	15
2017	Student	27	46	22	0	5	0	0	73	5	19

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	17	83	742
2014	Indeterminate (permanent)	15	85	722

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	81	19	125
2014	Indeterminate (permanent)	74	26	112

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	34	5	8	1	1	0	86	9	101
2014	Indeterminate (permanent)	58	29	4	7	2	0	0	87	9	82

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	26	20	14	15	2	0	23	77	742
2017	Term	5	27	9	42	18	0	0	5	95	22
2017	Casual	19	12	37	0	32	0	0	19	81	15
2017	Student	19	33	11	11	16	5	5	21	79	19

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	559
2017	Term	48	21
2017	Casual	62	12
2017	Student	46	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	34	559
2017	Term	43	21
2017	Casual	39	12
2017	Student	77	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	559
2017	Term	35	21
2017	Casual	37	12
2017	Student	31	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	59	559
2017	Term	23	21
2017	Casual	24	12
2017	Student	0	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	559
2017	Term	0	21
2017	Casual	0	12
2017	Student	0	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	40	559
2017	Term	44	21
2017	Casual	54	12
2017	Student	23	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	4	41	20	10	5	20	549
2017	Term	0	39	25	5	5	26	20
2017	Casual	0	61	0	22	0	17	12
2017	Student	0	62	15	8	0	15	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	19	14	19	28	1	9	31	53	562
2017	Term	24	9	9	23	25	5	5	36	53	21
2017	Casual	38	15	15	0	24	8	0	58	26	12
2017	Student	8	31	8	23	23	0	8	42	50	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	2	5	8	17	61	2	5	8	84	560
2017	Term	5	5	0	27	49	9	5	11	89	21
2017	Casual	23	7	7	15	46	0	0	31	62	12
2017	Student	0	15	0	23	54	0	8	17	83	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Public Safety Canada by Question 102. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me