2017 Public Service Employee Survey Results for Public Safety Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	39	5	7	8	81	14	153
2017	AS-01	39	42	8	5	5	81	11	38
2017	AS-02	53	30	6	10	0	84	10	30
2017	AS-03	39	39	0	13	9	78	22	23
2017	AS-04	40	50	0	0	10	90	10	20
2017	AS-05	57	21	0	0	22	78	22	14
2017	AS-06	26	61	0	7	7	87	13	15
2014	AS	41	42	4	9	3	83	13	151
2014	AS-01	38	42	7	12	2	80	13	60
2014	AS-02	50	47	0	3	0	97	3	32
2014	AS-03	42	35	4	12	8	77	19	26
2014	AS-04	55	27	0	18	0	82	18	11
2014	AS-05	46	46	0	0	8	92	8	13
2011	AS	51	36	4	8	1	87	9	179
2011	AS-01	56	31	3	9	1	87	11	75
2011	AS-02	55	31	8	6	0	86	6	49
2011	AS-03	38	52	0	10	0	90	10	21
2011	AS-04	38	56	0	6	0	94	6	16
2008	AS	44	42	3	9	2	86	12	139
2008	AS-01	47	36	5	10	2	83	12	59
2008	AS-02	49	41	0	10	0	90	10	39
2008	AS-03	33	67	0	0	0	100	0	15
2008	AS-04	38	38	8	0	15	77	15	13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	67	20	9	1	3	87	4	152
2017	AS-01	76	11	10	0	3	87	3	38
2017	AS-02	67	23	10	0	0	90	0	30
2017	AS-03	69	22	4	0	4	91	4	23
2017	AS-04	55	25	15	0	5	80	5	20
2017	AS-05	79	14	0	0	7	93	7	14
2017	AS-06	60	27	7	7	0	87	7	15
2014	AS	70	21	4	2	3	91	5	151
2014	AS-01	70	27	2	0	2	97	2	60
2014	AS-02	78	13	3	6	0	91	6	32
2014	AS-03	69	12	12	0	8	81	8	26
2014	AS-04	55	45	0	0	0	100	0	11
2014	AS-05	85	15	0	0	0	100	0	13
2011	AS	70	20	4	4	1	91	5	179
2011	AS-01	72	19	7	3	0	91	3	75
2011	AS-02	73	20	2	2	2	94	4	49
2011	AS-03	57	29	0	14	0	86	14	21
2011	AS-04	63	31	0	6	0	94	6	16
2008	AS	70	21	3	5	1	91	6	139
2008	AS-01	73	15	2	10	0	88	10	59
2008	AS-02	69	23	3	3	3	92	5	39
2008	AS-03	60	27	13	0	0	87	0	15
2008	AS-04	62	31	0	0	8	92	8	13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	30	7	4	4	0	86	8	153
2017	AS-01	60	21	11	8	0	0	81	8	38
2017	AS-02	50	33	10	3	3	0	83	7	30
2017	AS-03	61	30	9	0	0	0	91	0	23
2017	AS-04	55	40	0	0	5	0	95	5	20
2017	AS-05	50	36	0	0	14	0	86	14	14
2017	AS-06	67	27	7	0	0	0	93	0	15
2014	AS	66	19	5	7	3	1	85	10	151
2014	AS-01	68	18	2	8	2	2	88	10	60
2014	AS-02	66	22	9	3	0	0	88	3	32
2014	AS-03	58	15	12	12	4	0	73	15	26
2014	AS-04	91	0	9	0	0	0	91	0	11
2014	AS-05	54	38	0	0	8	0	92	8	13
2011	AS	63	22	5	8	2	1	85	10	179
2011	AS-01	76	17	5	0	1	0	93	1	75
2011	AS-02	59	22	6	8	2	2	83	10	49
2011	AS-03	33	43	0	19	5	0	76	24	21
2011	AS-04	56	19	13	13	0	0	75	13	16
2008	AS	55	23	7	8	6	1	78	14	139
2008	AS-01	56	22	7	7	7	2	79	14	59
2008	AS-02	56	26	8	3	8	0	82	10	39
2008	AS-03	47	27	7	20	0	0	73	20	15
2008	AS-04	54	23	8	8	8	0	77	15	13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	36	7	7	6	80	13	153
2017	AS-01	52	26	11	5	5	79	10	38
2017	AS-02	47	37	10	7	0	84	7	30
2017	AS-03	52	35	4	4	4	87	9	23
2017	AS-04	45	35	0	15	5	80	20	20
2017	AS-05	43	21	7	14	14	64	29	14
2017	AS-06	42	45	7	7	0	87	7	15
2014	AS	55	31	5	5	5	86	9	151
2014	AS-01	45	38	8	7	2	83	8	60
2014	AS-02	75	19	3	0	3	94	3	32
2014	AS-03	54	31	4	4	8	85	12	26
2014	AS-04	55	36	0	0	9	91	9	11
2014	AS-05	62	31	0	0	8	92	8	13
2011	AS	58	29	5	6	2	88	7	177
2011	AS-01	58	28	4	7	3	86	9	74
2011	AS-02	63	27	8	2	0	90	2	49
2011	AS-03	60	25	5	5	5	85	10	20
2011	AS-04	38	44	0	19	0	81	19	16

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	35	11	16	11	0	1	63	26	153
2017	AS-01	26	18	24	23	8	0	0	45	32	38
2017	AS-02	33	24	13	17	13	0	0	57	30	30
2017	AS-03	31	48	4	13	4	0	0	78	17	23
2017	AS-04	20	65	0	10	5	0	0	85	15	20
2017	AS-05	28	22	7	22	14	0	7	54	39	14
2017	AS-06	27	53	0	13	7	0	0	80	20	15
2014	AS	28	36	12	17	7	0	0	64	24	151
2014	AS-01	25	42	13	15	5	0	0	67	20	60
2014	AS-02	41	34	9	13	3	0	0	75	16	32
2014	AS-03	15	35	15	19	15	0	0	50	35	26
2014	AS-04	27	18	0	45	9	0	0	45	55	11
2014	AS-05	38	31	15	8	8	0	0	69	15	13
2011	AS	34	40	11	9	6	1	1	74	15	179
2011	AS-01	37	40	12	8	3	0	0	77	11	75
2011	AS-02	41	33	6	6	10	2	2	77	17	49
2011	AS-03	24	43	5	24	5	0	0	67	29	21
2011	AS-04	19	50	19	0	6	0	6	73	7	16
2008	AS	27	36	14	12	9	0	2	64	21	139
2008	AS-01	24	37	12	14	10	0	3	63	25	59
2008	AS-02	41	33	5	8	13	0	0	74	21	39
2008	AS-03	7	47	27	13	7	0	0	53	20	15
2008	AS-04	15	38	23	15	8	0	0	54	23	13

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	31	12	11	8	1	68	20	153
2017	AS-01	31	29	13	16	10	0	60	26	38
2017	AS-02	37	27	17	13	7	0	63	20	30
2017	AS-03	30	22	18	13	18	0	52	31	23
2017	AS-04	40	30	15	10	0	5	74	10	20
2017	AS-05	50	29	0	7	14	0	79	21	14
2017	AS-06	53	47	0	0	0	0	100	0	15
2014	AS	25	39	13	11	12	0	64	23	151
2014	AS-01	17	37	18	10	18	0	53	28	60
2014	AS-02	41	31	19	6	3	0	72	9	32
2014	AS-03	19	31	8	27	15	0	50	42	26
2014	AS-04	36	55	0	0	9	0	91	9	11
2014	AS-05	23	62	8	0	8	0	85	8	13
2011	AS	40	34	8	13	6	0	73	18	179
2011	AS-01	37	32	15	9	7	0	69	16	75
2011	AS-02	45	27	4	18	6	0	71	24	49
2011	AS-03	33	48	0	19	0	0	81	19	21
2011	AS-04	50	44	6	0	0	0	94	0	16
2008	AS	34	35	13	12	6	0	68	19	139
2008	AS-01	25	29	22	19	5	0	54	24	59
2008	AS-02	38	38	5	13	5	0	77	18	39
2008	AS-03	20	40	13	7	20	0	60	27	15
2008	AS-04	62	23	8	0	8	0	85	8	13

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	36	7	7	10	76	17	152
2017	AS-01	40	27	5	6	22	67	27	37
2017	AS-02	27	40	17	13	3	67	17	30
2017	AS-03	26	48	4	13	9	74	22	23
2017	AS-04	45	45	10	0	0	90	0	20
2017	AS-05	64	22	0	0	14	86	14	14
2017	AS-06	60	27	0	13	0	87	13	15
2014	AS	30	44	8	6	13	74	19	151
2014	AS-01	23	37	13	8	18	60	27	60
2014	AS-02	41	44	9	3	3	84	6	32
2014	AS-03	23	46	4	12	15	69	27	26
2014	AS-04	45	45	0	0	9	91	9	11
2014	AS-05	31	62	0	0	8	92	8	13
2011	AS	39	38	9	7	7	77	13	179
2011	AS-01	37	36	13	7	7	73	13	75
2011	AS-02	45	27	10	8	10	71	18	49
2011	AS-03	43	38	10	5	5	81	10	21
2011	AS-04	38	56	0	6	0	94	6	16
2008	AS	40	38	11	4	8	78	12	139
2008	AS-01	32	36	19	5	8	68	14	59
2008	AS-02	44	36	10	3	8	79	10	39
2008	AS-03	20	60	0	0	20	80	20	15
2008	AS-04	62	31	0	8	0	92	8	13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	37	8	6	4	1	82	10	150
2017	AS-01	38	41	11	8	3	0	79	11	37
2017	AS-02	47	33	13	7	0	0	80	7	30
2017	AS-03	57	26	4	13	0	0	82	13	23
2017	AS-04	37	58	0	0	5	0	95	5	19
2017	AS-05	50	14	7	7	14	7	69	23	14
2017	AS-06	57	43	0	0	0	0	100	0	14
2014	AS	46	39	9	3	3	0	85	6	151
2014	AS-01	45	38	12	3	2	0	83	5	60
2014	AS-02	47	47	3	3	0	0	94	3	32
2014	AS-03	46	31	15	4	4	0	77	8	26
2014	AS-04	36	45	9	0	9	0	82	9	11
2014	AS-05	69	23	0	0	8	0	92	8	13

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	30	6	12	9	0	0	73	22	153
2017	AS-01	50	32	0	10	8	0	0	82	18	38
2017	AS-02	37	30	13	17	3	0	0	67	20	30
2017	AS-03	65	13	9	13	0	0	0	78	13	23
2017	AS-04	25	50	5	5	15	0	0	75	20	20
2017	AS-05	50	22	14	0	14	0	0	72	14	14
2017	AS-06	47	40	0	7	7	0	0	87	13	15
2014	AS	39	29	12	12	7	1	0	69	19	150
2014	AS-01	40	30	17	7	7	0	0	70	13	60
2014	AS-02	41	38	9	9	3	0	0	78	13	32
2014	AS-03	36	32	8	12	8	4	0	71	21	25
2014	AS-04	36	27	0	27	9	0	0	64	36	11
2014	AS-05	38	15	23	23	0	0	0	54	23	13
2011	AS	42	36	9	9	3	0	1	78	12	179
2011	AS-01	48	40	9	1	1	0	0	88	3	75
2011	AS-02	45	27	8	14	4	0	2	73	19	49
2011	AS-03	29	33	14	24	0	0	0	62	24	21
2011	AS-04	25	44	13	13	6	0	0	69	19	16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	20	10	7	8	1	10	71	17	153
2017	AS-01	50	10	13	5	11	0	10	68	18	38
2017	AS-02	37	20	13	3	0	0	27	78	5	30
2017	AS-03	56	22	13	9	0	0	0	78	9	23
2017	AS-04	25	50	0	5	5	5	10	88	12	20
2017	AS-05	50	14	7	7	14	0	7	69	23	14
2017	AS-06	54	7	19	13	0	0	7	65	14	15
2014	AS	33	23	6	18	9	2	10	63	30	151
2014	AS-01	25	20	3	22	10	5	15	56	40	60
2014	AS-02	38	28	6	16	6	0	6	70	23	32
2014	AS-03	38	27	12	8	12	0	4	68	20	26
2014	AS-04	27	36	9	27	0	0	0	64	27	11
2014	AS-05	54	15	8	15	0	0	8	75	17	13
2011	AS	34	22	14	12	7	0	11	63	22	179
2011	AS-01	43	21	15	4	4	0	13	74	9	75
2011	AS-02	37	14	12	20	10	0	6	54	33	49
2011	AS-03	24	19	14	24	14	0	5	45	40	21
2011	AS-04	25	19	19	13	0	0	25	58	17	16
2008	AS	42	25	9	11	8	1	4	71	20	139
2008	AS-01	47	15	12	14	7	0	5	66	21	59
2008	AS-02	36	33	10	8	10	0	3	71	18	39
2008	AS-03	33	33	7	7	7	7	7	77	15	15
2008	AS-04	46	31	0	15	8	0	0	77	23	13

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	41	11	10	8	70	19	153
2017	AS-01	29	37	13	13	8	66	21	38
2017	AS-02	17	60	13	7	3	77	10	30
2017	AS-03	30	43	4	13	9	74	22	23
2017	AS-04	30	35	15	5	15	65	20	20
2017	AS-05	36	22	14	14	14	58	28	14
2017	AS-06	34	46	0	20	0	80	20	15
2014	AS	25	34	17	8	16	60	24	151
2014	AS-01	23	30	13	12	22	53	33	60
2014	AS-02	25	44	22	6	3	69	9	32
2014	AS-03	23	35	15	4	23	58	27	26
2014	AS-04	27	45	0	9	18	73	27	11
2014	AS-05	38	31	23	0	8	69	8	13
2011	AS	35	37	8	13	7	73	20	179
2011	AS-01	40	36	8	11	5	76	16	75
2011	AS-02	39	31	8	10	12	69	22	49
2011	AS-03	24	43	10	24	0	67	24	21
2011	AS-04	13	81	0	6	0	94	6	16
2008	AS	32	43	8	8	10	74	18	136
2008	AS-01	29	39	14	12	7	68	19	59
2008	AS-02	31	44	5	8	13	74	21	39
2008	AS-03	29	43	7	0	21	71	21	14
2008	AS-04	50	42	0	0	8	92	8	12

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	36	13	10	11	65	21	153
2017	AS-01	31	40	10	13	5	71	18	38
2017	AS-02	20	27	20	20	13	47	33	30
2017	AS-03	31	47	13	4	4	78	9	23
2017	AS-04	40	25	15	5	15	65	20	20
2017	AS-05	43	36	0	14	7	79	21	14
2017	AS-06	28	59	0	7	7	87	13	15
2014	AS	24	32	15	13	15	57	28	151
2014	AS-01	25	30	18	13	13	55	27	60
2014	AS-02	19	34	13	22	13	53	34	32
2014	AS-03	27	23	12	15	23	50	38	26
2014	AS-04	18	45	9	9	18	64	27	11
2014	AS-05	46	38	8	0	8	85	8	13
2011	AS	29	32	17	12	10	61	22	178
2011	AS-01	35	28	20	12	5	63	17	75
2011	AS-02	29	38	6	13	15	67	27	48
2011	AS-03	19	29	19	19	14	48	33	21
2011	AS-04	31	19	38	0	13	50	13	16

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	48	5	13	9	73	22	153
2017	AS-01	26	42	8	13	10	68	24	38
2017	AS-02	23	43	10	17	7	66	24	30
2017	AS-03	26	65	0	4	4	91	9	23
2017	AS-04	25	45	5	15	10	70	25	20
2017	AS-05	43	36	7	7	7	79	14	14
2017	AS-06	20	60	0	13	7	80	20	15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	35	12	11	7	3	69	19	153
2017	AS-01	40	26	16	10	5	3	68	16	38
2017	AS-02	20	37	17	10	10	7	61	21	30
2017	AS-03	26	52	4	18	0	0	78	18	23
2017	AS-04	40	30	15	5	10	0	70	15	20
2017	AS-05	36	29	14	7	7	7	69	16	14
2017	AS-06	34	53	0	7	7	0	87	13	15
2014	AS	33	32	15	13	7	1	65	20	151
2014	AS-01	30	27	18	15	10	0	57	25	60
2014	AS-02	41	31	13	13	0	3	74	13	32
2014	AS-03	31	31	19	12	8	0	62	19	26
2014	AS-04	27	45	9	18	0	0	73	18	11
2014	AS-05	38	46	8	0	8	0	85	8	13
2011	AS	38	40	14	5	2	1	79	7	179
2011	AS-01	41	33	19	3	3	1	76	5	75
2011	AS-02	35	45	10	6	2	2	81	8	49
2011	AS-03	33	38	19	10	0	0	71	10	21
2011	AS-04	31	63	0	6	0	0	94	6	16
2008	AS	37	40	12	6	4	1	78	10	139
2008	AS-01	39	27	19	14	2	0	66	15	59
2008	AS-02	31	51	5	0	10	3	84	11	39
2008	AS-03	20	67	7	7	0	0	87	7	15
2008	AS-04	62	31	8	0	0	0	92	0	13

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	33	14	10	11	65	21	153
2017	AS-01	31	37	16	8	8	68	16	38
2017	AS-02	20	23	27	16	13	43	30	30
2017	AS-03	43	30	9	13	4	74	18	23
2017	AS-04	40	30	10	10	10	70	20	20
2017	AS-05	50	22	7	0	21	72	21	14
2017	AS-06	34	48	11	0	7	82	7	15

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	31	7	5	6	0	81	12	153
2017	AS-01	42	32	10	8	8	0	74	16	38
2017	AS-02	36	44	7	10	3	0	80	13	30
2017	AS-03	65	18	13	0	4	0	82	4	23
2017	AS-04	55	25	10	5	5	0	80	10	20
2017	AS-05	57	29	0	0	14	0	86	14	14
2017	AS-06	53	40	0	7	0	0	93	7	15
2014	AS	54	25	11	3	5	2	80	9	151
2014	AS-01	45	18	22	5	8	2	64	14	60
2014	AS-02	59	31	3	3	0	3	94	3	32
2014	AS-03	54	31	4	0	8	4	88	8	26
2014	AS-04	55	45	0	0	0	0	100	0	11
2014	AS-05	77	8	8	0	8	0	85	8	13
2011	AS	57	28	12	2	1	1	85	2	179
2011	AS-01	61	21	13	3	1	0	83	4	75
2011	AS-02	59	22	14	2	0	2	83	2	49
2011	AS-03	57	33	10	0	0	0	90	0	21
2011	AS-04	50	50	0	0	0	0	100	0	16

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	33	12	9	11	0	1	68	20	153
2017	AS-01	29	40	5	13	10	0	3	70	24	38
2017	AS-02	27	30	23	7	13	0	0	57	20	30
2017	AS-03	43	39	9	9	0	0	0	82	9	23
2017	AS-04	40	25	10	15	10	0	0	65	25	20
2017	AS-05	43	29	0	0	28	0	0	72	28	14
2017	AS-06	49	31	13	7	0	0	0	80	7	15
2014	AS	23	39	16	12	10	0	1	62	22	151
2014	AS-01	20	32	25	15	8	0	0	52	23	60
2014	AS-02	22	44	16	9	6	0	3	68	16	32
2014	AS-03	19	38	12	12	19	0	0	58	31	26
2014	AS-04	0	64	0	18	18	0	0	64	36	11
2014	AS-05	62	31	0	8	0	0	0	92	8	13
2011	AS	35	40	11	7	4	2	0	77	12	179
2011	AS-01	36	40	11	7	3	4	0	79	10	75
2011	AS-02	39	27	14	8	10	2	0	67	19	49
2011	AS-03	24	52	14	10	0	0	0	76	10	21
2011	AS-04	25	63	6	6	0	0	0	88	6	16

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	33	12	6	11	71	17	153
2017	AS-01	31	37	18	8	5	69	13	38
2017	AS-02	33	30	23	3	10	63	13	30
2017	AS-03	56	26	4	4	9	82	13	23
2017	AS-04	30	50	0	5	15	80	20	20
2017	AS-05	57	22	0	0	21	79	21	14
2017	AS-06	48	26	7	7	13	73	20	15
2014	AS	30	35	15	11	9	66	19	151
2014	AS-01	32	28	22	10	8	60	18	60
2014	AS-02	34	44	13	6	3	78	9	32
2014	AS-03	23	35	15	12	15	58	27	26
2014	AS-04	0	45	9	27	18	45	45	11
2014	AS-05	54	38	0	8	0	92	8	13

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	35	11	12	9	1	68	21	153
2017	AS-01	26	42	13	13	5	0	68	18	38
2017	AS-02	30	30	20	10	10	0	60	20	30
2017	AS-03	43	35	13	4	4	0	78	9	23
2017	AS-04	35	35	10	15	5	0	70	20	20
2017	AS-05	50	22	0	7	21	0	72	28	14
2017	AS-06	41	32	7	13	7	0	73	20	15
2014	AS	29	33	17	12	9	0	62	21	151
2014	AS-01	27	40	18	10	5	0	67	15	60
2014	AS-02	34	31	19	16	0	0	66	16	32
2014	AS-03	19	38	15	12	15	0	58	27	26
2014	AS-04	27	18	18	9	27	0	45	36	11
2014	AS-05	46	23	8	15	8	0	69	23	13
2011	AS	37	39	12	6	3	2	78	10	179
2011	AS-01	47	32	13	4	0	4	82	4	75
2011	AS-02	39	35	14	6	6	0	73	12	49
2011	AS-03	29	33	19	10	5	5	65	15	21
2011	AS-04	13	75	0	6	6	0	88	13	16

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	32	9	9	12	0	70	21	153
2017	AS-01	26	42	13	5	13	0	69	18	38
2017	AS-02	37	37	3	10	13	0	74	23	30
2017	AS-03	48	22	9	13	9	0	69	22	23
2017	AS-04	35	35	10	15	5	0	70	20	20
2017	AS-05	57	22	0	0	21	0	79	21	14
2017	AS-06	41	32	7	13	7	0	73	20	15
2014	AS	26	43	10	8	13	1	69	21	151
2014	AS-01	23	42	10	8	17	0	65	25	60
2014	AS-02	28	50	13	3	3	3	81	6	32
2014	AS-03	23	42	12	4	19	0	65	23	26
2014	AS-04	18	55	0	18	9	0	73	27	11
2014	AS-05	46	38	8	0	8	0	85	8	13
2011	AS	40	36	9	10	4	1	76	15	179
2011	AS-01	45	33	8	9	4	0	79	13	75
2011	AS-02	43	29	12	8	6	2	73	15	49
2011	AS-03	33	38	14	10	5	0	71	14	21
2011	AS-04	13	81	6	0	0	0	94	0	16
2008	AS	38	40	8	11	3	0	78	14	139
2008	AS-01	36	37	12	15	0	0	73	15	59
2008	AS-02	38	41	5	8	8	0	79	15	39
2008	AS-03	40	40	0	20	0	0	80	20	15
2008	AS-04	46	38	8	0	8	0	85	8	13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	29	17	12	5	1	65	17	153
2017	AS-01	39	31	21	8	0	0	71	8	38
2017	AS-02	50	27	10	13	0	0	77	13	30
2017	AS-03	30	26	30	4	9	0	57	13	23
2017	AS-04	40	30	5	10	10	5	73	21	20
2017	AS-05	42	22	14	14	7	0	64	22	14
2017	AS-06	20	52	7	14	7	0	73	21	15
2014	AS	33	30	14	13	10	0	64	23	151
2014	AS-01	47	27	13	7	7	0	73	13	60
2014	AS-02	34	31	16	9	9	0	66	19	32
2014	AS-03	27	38	4	19	12	0	65	31	26
2014	AS-04	0	45	18	18	18	0	45	36	11
2014	AS-05	23	38	15	15	8	0	62	23	13
2011	AS	34	39	14	9	3	0	74	12	178
2011	AS-01	39	42	12	5	1	0	81	7	74
2011	AS-02	39	39	10	10	2	0	78	12	49
2011	AS-03	24	29	24	14	10	0	52	24	21
2011	AS-04	31	38	13	19	0	0	69	19	16
2008	AS	27	32	20	9	12	0	59	21	139
2008	AS-01	39	39	12	5	5	0	78	10	59
2008	AS-02	26	36	23	3	13	0	62	15	39
2008	AS-03	7	7	40	40	7	0	13	47	15
2008	AS-04	8	8	31	15	38	0	15	54	13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	24	31	16	4	1	5	22	45	153
2017	AS-01	3	23	35	21	3	5	10	28	31	38
2017	AS-02	30	20	27	7	10	0	7	18	53	30
2017	AS-03	22	31	35	13	0	0	0	13	52	23
2017	AS-04	25	15	40	20	0	0	0	20	40	20
2017	AS-05	14	22	22	21	14	0	7	38	39	14
2017	AS-06	13	34	31	22	0	0	0	22	47	15
2014	AS	21	24	32	13	8	0	2	22	45	151
2014	AS-01	18	15	35	18	10	0	3	29	35	60
2014	AS-02	22	28	31	13	6	0	0	19	50	32
2014	AS-03	12	46	23	15	0	0	4	16	60	26
2014	AS-04	9	36	45	0	9	0	0	9	45	11
2014	AS-05	31	8	38	8	15	0	0	23	38	13
2011	AS	13	25	30	20	8	1	3	29	40	179
2011	AS-01	8	27	35	19	11	1	0	30	35	75
2011	AS-02	12	24	18	31	10	0	4	43	38	49
2011	AS-03	14	33	33	5	10	0	5	15	50	21
2011	AS-04	13	25	38	13	0	0	13	14	43	16
2008	AS	14	32	29	17	7	0	0	24	46	139
2008	AS-01	14	25	31	20	10	0	0	31	39	59
2008	AS-02	15	31	28	15	10	0	0	26	46	39
2008	AS-03	7	40	33	20	0	0	0	20	47	15
2008	AS-04	15	62	15	8	0	0	0	8	77	13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	25	23	18	9	3	7	30	44	152
2017	AS-01	8	18	29	21	8	5	10	35	31	38
2017	AS-02	27	23	26	7	3	0	14	12	58	30
2017	AS-03	13	22	21	22	13	4	4	38	38	23
2017	AS-04	15	16	26	37	5	0	0	43	31	19
2017	AS-05	0	36	14	14	22	7	7	41	42	14
2017	AS-06	11	42	20	20	7	0	0	27	53	15
2014	AS	19	23	31	12	7	3	4	21	46	151
2014	AS-01	18	25	32	12	5	3	5	18	47	60
2014	AS-02	6	31	38	13	3	6	3	17	41	32
2014	AS-03	31	15	23	15	4	4	8	22	52	26
2014	AS-04	18	18	36	9	18	0	0	27	36	11
2014	AS-05	15	15	38	15	15	0	0	31	31	13
2011	AS	17	13	19	25	18	4	3	46	33	178
2011	AS-01	14	19	20	19	24	3	1	45	34	74
2011	AS-02	14	8	20	33	14	6	4	52	25	49
2011	AS-03	14	10	29	24	19	5	0	45	25	21
2011	AS-04	25	6	19	25	6	6	13	38	38	16
2008	AS	19	27	21	19	7	5	2	28	50	139
2008	AS-01	19	17	22	20	12	7	3	36	40	59
2008	AS-02	15	28	26	23	5	3	0	29	45	39
2008	AS-03	27	47	13	7	7	0	0	13	73	15
2008	AS-04	23	38	23	8	0	8	0	8	67	13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	24	28	11	3	1	7	14	56	152
2017	AS-01	31	18	24	13	3	3	8	18	56	38
2017	AS-02	30	37	16	0	0	0	17	0	80	30
2017	AS-03	18	18	43	17	4	0	0	22	35	23
2017	AS-04	30	20	25	25	0	0	0	25	50	20
2017	AS-05	7	22	50	0	7	0	14	8	34	14
2017	AS-06	34	21	36	8	0	0	0	8	56	14
2014	AS	35	24	26	7	3	1	4	10	62	151
2014	AS-01	35	25	20	12	3	0	5	16	63	60
2014	AS-02	38	25	34	0	0	3	0	0	65	32
2014	AS-03	42	27	23	4	0	0	4	4	72	26
2014	AS-04	27	9	27	9	9	0	18	22	44	11
2014	AS-05	23	8	46	15	8	0	0	23	31	13
2011	AS	16	25	26	18	9	1	5	28	44	176
2011	AS-01	13	24	24	24	15	0	1	39	37	72
2011	AS-02	18	16	39	10	6	4	6	18	39	49
2011	AS-03	14	29	14	24	5	0	14	33	50	21
2011	AS-04	13	31	38	0	6	0	13	7	50	16
2008	AS	27	23	24	14	6	1	4	21	53	139
2008	AS-01	31	15	25	15	7	2	5	24	49	59
2008	AS-02	26	28	23	13	10	0	0	23	54	39
2008	AS-03	27	20	33	13	7	0	0	20	47	15
2008	AS-04	31	31	23	8	0	0	8	8	67	13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	28	26	19	5	1	5	25	47	151
2017	AS-01	10	24	32	18	5	3	8	26	38	38
2017	AS-02	27	20	23	13	3	4	10	19	54	30
2017	AS-03	18	32	32	14	5	0	0	18	50	22
2017	AS-04	16	37	21	26	0	0	0	26	53	19
2017	AS-05	0	22	29	28	14	0	7	46	23	14
2017	AS-06	20	35	20	19	7	0	0	25	55	15
2014	AS	19	25	34	17	5	0	2	22	44	151
2014	AS-01	17	22	32	20	7	0	3	28	40	60
2014	AS-02	16	38	38	9	0	0	0	9	53	32
2014	AS-03	38	15	23	19	4	0	0	23	54	26
2014	AS-04	18	36	27	9	0	0	9	10	60	11
2014	AS-05	0	15	54	23	8	0	0	31	15	13
2011	AS	13	15	37	21	11	1	3	33	29	178
2011	AS-01	5	14	31	31	16	0	3	49	19	74
2011	AS-02	8	16	45	12	12	2	4	26	26	49
2011	AS-03	43	10	33	5	5	0	5	10	55	21
2011	AS-04	19	13	44	19	0	0	6	20	33	16
2008	AS	17	27	31	17	6	1	3	23	45	139
2008	AS-01	14	24	31	19	7	2	5	27	40	59
2008	AS-02	26	18	26	21	10	0	0	31	44	39
2008	AS-03	20	27	40	13	0	0	0	13	47	15
2008	AS-04	0	54	46	0	0	0	0	0	54	13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	24	21	10	7	1	5	17	61	152
2017	AS-01	18	24	32	13	3	3	8	18	47	38
2017	AS-02	37	16	23	7	7	0	10	15	59	30
2017	AS-03	41	18	23	13	5	0	0	18	59	22
2017	AS-04	35	35	10	15	5	0	0	20	70	20
2017	AS-05	29	14	14	14	21	0	7	38	47	14
2017	AS-06	39	34	13	0	14	0	0	14	73	15
2014	AS	36	21	19	19	3	1	2	22	59	151
2014	AS-01	35	18	18	22	5	0	2	27	54	60
2014	AS-02	34	13	28	19	6	0	0	25	47	32
2014	AS-03	42	19	15	19	0	4	0	20	64	26
2014	AS-04	45	27	9	9	0	0	9	10	80	11
2014	AS-05	31	31	15	15	0	0	8	17	67	13
2011	AS	20	20	25	18	12	1	3	32	42	177
2011	AS-01	16	15	23	22	23	1	0	45	32	74
2011	AS-02	16	18	31	18	8	2	6	29	38	49
2011	AS-03	38	29	14	10	5	0	5	15	70	21
2011	AS-04	25	25	31	13	0	0	6	13	53	16
2008	AS	19	21	25	20	12	1	1	33	41	138
2008	AS-01	14	16	26	26	14	2	3	42	31	58
2008	AS-02	26	15	23	23	13	0	0	36	41	39
2008	AS-03	7	47	33	7	7	0	0	13	53	15
2008	AS-04	23	46	31	0	0	0	0	0	69	13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	34	22	9	5	1	4	15	62	153
2017	AS-01	24	27	24	10	5	3	8	18	56	38
2017	AS-02	37	36	17	3	3	0	3	7	76	30
2017	AS-03	22	35	17	17	4	0	4	23	60	23
2017	AS-04	40	25	25	10	0	0	0	10	65	20
2017	AS-05	0	36	28	7	22	0	7	31	39	14
2017	AS-06	7	41	27	14	7	0	5	21	50	15
2014	AS	24	21	26	17	5	2	6	23	49	150
2014	AS-01	25	19	27	15	5	2	7	22	48	59
2014	AS-02	13	34	34	16	0	0	3	16	48	32
2014	AS-03	38	8	15	23	4	4	8	30	52	26
2014	AS-04	18	36	36	9	0	0	0	9	55	11
2014	AS-05	15	15	15	31	23	0	0	54	31	13
2011	AS	20	21	16	25	11	3	3	39	44	179
2011	AS-01	19	17	15	27	19	4	0	47	38	75
2011	AS-02	16	16	16	33	8	2	8	45	36	49
2011	AS-03	24	29	19	10	5	10	5	17	61	21
2011	AS-04	19	25	19	25	6	0	6	33	47	16
2008	AS	28	25	26	11	6	2	2	17	56	139
2008	AS-01	17	25	27	12	10	3	5	24	46	59
2008	AS-02	26	23	31	15	3	3	0	18	50	39
2008	AS-03	53	33	7	0	7	0	0	7	87	15
2008	AS-04	46	38	15	0	0	0	0	0	85	13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	20	31	12	4	1	5	17	50	153
2017	AS-01	18	24	37	8	5	3	5	14	46	38
2017	AS-02	37	20	27	7	3	0	7	11	61	30
2017	AS-03	26	13	25	26	4	0	4	32	41	23
2017	AS-04	35	20	40	5	0	0	0	5	55	20
2017	AS-05	14	7	28	21	7	7	14	36	28	14
2017	AS-06	13	27	41	7	11	0	0	19	41	15
2014	AS	28	24	24	13	7	0	3	20	54	151
2014	AS-01	37	25	23	7	8	0	0	15	62	60
2014	AS-02	19	22	38	13	3	0	6	17	43	32
2014	AS-03	35	27	12	19	4	0	4	24	64	26
2014	AS-04	18	27	36	18	0	0	0	18	45	11
2014	AS-05	15	15	15	31	23	0	0	54	31	13

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	75	15	6	2	3	0	0	90	5	153
2017	AS-01	79	13	8	0	0	0	0	92	0	38
2017	AS-02	70	10	16	0	3	0	0	80	3	30
2017	AS-03	87	9	4	0	0	0	0	96	0	23
2017	AS-04	65	30	0	0	5	0	0	95	5	20
2017	AS-05	86	14	0	0	0	0	0	100	0	14
2017	AS-06	87	13	0	0	0	0	0	100	0	15
2014	AS	71	21	1	5	2	0	1	92	7	151
2014	AS-01	67	23	3	5	0	0	2	92	5	60
2014	AS-02	72	19	0	9	0	0	0	91	9	32
2014	AS-03	73	19	0	0	8	0	0	92	8	26
2014	AS-04	73	18	0	9	0	0	0	91	9	11
2014	AS-05	69	23	0	0	8	0	0	92	8	13
2011	AS	74	15	4	4	1	0	1	90	6	178
2011	AS-01	75	16	7	1	1	0	0	91	3	75
2011	AS-02	83	13	2	0	2	0	0	96	2	48
2011	AS-03	52	24	0	14	0	0	10	84	16	21
2011	AS-04	69	6	6	19	0	0	0	75	19	16
2008	AS	62	19	3	7	2	1	6	87	10	139
2008	AS-01	47	29	2	8	2	2	10	87	12	59
2008	AS-02	82	10	3	3	3	0	0	92	5	39
2008	AS-03	47	7	13	20	0	0	13	62	23	15
2008	AS-04	85	8	0	8	0	0	0	92	8	13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	29	15	12	12	2	1	60	25	153
2017	AS-01	29	29	21	16	5	0	0	58	21	38
2017	AS-02	20	30	13	10	16	7	3	56	29	30
2017	AS-03	35	43	4	9	4	4	0	82	14	23
2017	AS-04	25	30	25	5	15	0	0	55	20	20
2017	AS-05	50	14	7	7	22	0	0	64	29	14
2017	AS-06	48	28	7	7	7	5	0	79	14	15
2014	AS	21	34	15	11	11	3	5	60	24	151
2014	AS-01	28	33	13	7	7	7	5	70	15	60
2014	AS-02	9	31	19	13	13	3	13	48	30	32
2014	AS-03	23	23	12	23	19	0	0	46	42	26
2014	AS-04	0	45	27	9	18	0	0	45	27	11
2014	AS-05	15	46	15	8	8	0	8	67	17	13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	24	5	10	16	70	25	153
2017	AS-01	50	21	8	3	18	71	21	38
2017	AS-02	37	23	7	10	23	60	33	30
2017	AS-03	61	26	0	9	4	87	13	23
2017	AS-04	35	35	5	10	15	70	25	20
2017	AS-05	64	7	0	7	21	72	28	14
2017	AS-06	46	34	0	20	0	80	20	15
2014	AS	36	30	13	10	11	66	21	151
2014	AS-01	37	33	15	10	5	70	15	60
2014	AS-02	38	22	25	6	9	59	16	32
2014	AS-03	31	19	12	12	27	50	38	26
2014	AS-04	27	36	0	18	18	64	36	11
2014	AS-05	46	38	0	8	8	85	15	13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	27	18	16	10	0	0	55	27	153
2017	AS-01	31	24	29	11	5	0	0	55	16	38
2017	AS-02	20	30	20	14	16	0	0	50	30	30
2017	AS-03	43	26	9	17	4	0	0	70	22	23
2017	AS-04	20	20	10	30	20	0	0	40	50	20
2017	AS-05	50	22	14	14	0	0	0	72	14	14
2017	AS-06	34	31	13	21	0	0	0	66	21	15
2014	AS	28	36	13	15	5	2	1	65	21	151
2014	AS-01	33	25	20	17	3	2	0	59	20	60
2014	AS-02	31	44	9	6	6	3	0	77	13	32
2014	AS-03	15	42	12	19	4	4	4	63	25	26
2014	AS-04	18	36	9	18	18	0	0	55	36	11
2014	AS-05	31	38	8	15	8	0	0	69	23	13
2011	AS	36	38	11	8	3	3	1	77	12	179
2011	AS-01	47	29	12	4	3	5	0	80	7	75
2011	AS-02	37	39	6	10	4	2	2	79	15	49
2011	AS-03	33	33	24	5	5	0	0	67	10	21
2011	AS-04	6	56	6	19	6	0	6	67	27	16
2008	AS	35	35	12	9	6	1	1	71	16	139
2008	AS-01	42	25	14	8	8	0	2	69	17	59
2008	AS-02	38	41	10	5	3	0	3	82	8	39
2008	AS-03	20	47	13	13	0	7	0	71	14	15
2008	AS-04	15	46	8	15	15	0	0	62	31	13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	29	18	8	13	7	1	57	23	153
2017	AS-01	21	32	21	8	10	8	0	57	20	38
2017	AS-02	13	13	30	7	20	17	0	32	32	30
2017	AS-03	39	26	9	4	13	9	0	71	19	23
2017	AS-04	15	35	25	15	10	0	0	50	25	20
2017	AS-05	43	36	7	0	7	0	7	85	8	14
2017	AS-06	48	18	21	7	7	0	0	66	13	15
2014	AS	28	21	18	13	11	9	0	53	27	150
2014	AS-01	27	17	25	17	8	7	0	46	27	60
2014	AS-02	28	22	16	13	13	9	0	55	28	32
2014	AS-03	24	24	8	12	24	8	0	52	39	25
2014	AS-04	9	27	27	9	18	9	0	40	30	11
2014	AS-05	46	31	15	0	0	8	0	83	0	13
2011	AS	36	29	9	11	7	6	2	71	19	179
2011	AS-01	41	25	13	7	4	9	0	74	12	75
2011	AS-02	35	33	4	6	10	8	4	77	19	49
2011	AS-03	38	24	5	14	19	0	0	62	33	21
2011	AS-04	19	19	13	38	6	0	6	40	47	16
2008	AS	35	27	16	7	8	7	1	66	16	139
2008	AS-01	34	17	22	3	10	12	2	59	16	59
2008	AS-02	41	33	10	8	8	0	0	74	15	39
2008	AS-03	13	40	20	13	0	13	0	62	15	15
2008	AS-04	46	31	8	8	8	0	0	77	15	13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	24	16	13	18	15	1	44	37	153
2017	AS-01	13	19	29	13	10	13	3	38	28	38
2017	AS-02	3	17	10	10	30	30	0	29	57	30
2017	AS-03	22	26	22	4	9	17	0	58	16	23
2017	AS-04	10	35	15	10	25	5	0	48	36	20
2017	AS-05	29	7	0	29	7	21	7	50	50	14
2017	AS-06	14	54	0	14	13	5	0	71	29	15
2014	AS	12	21	22	14	14	16	2	40	34	151
2014	AS-01	12	12	30	12	10	22	3	31	29	60
2014	AS-02	9	19	19	16	13	22	3	38	38	32
2014	AS-03	12	23	15	19	23	8	0	38	46	26
2014	AS-04	9	27	36	18	9	0	0	36	27	11
2014	AS-05	15	46	8	0	23	8	0	67	25	13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	34	8	10	8	74	18	152
2017	AS-01	47	37	5	5	5	84	10	38
2017	AS-02	34	35	3	14	14	69	27	29
2017	AS-03	52	30	9	9	0	82	9	23
2017	AS-04	20	45	10	20	5	65	25	20
2017	AS-05	57	14	7	7	14	72	21	14
2017	AS-06	39	47	7	8	0	86	8	15
2014	AS	40	36	9	8	7	76	15	151
2014	AS-01	47	33	10	7	3	80	10	60
2014	AS-02	41	38	13	6	3	78	9	32
2014	AS-03	38	19	15	12	15	58	27	26
2014	AS-04	27	45	0	18	9	73	27	11
2014	AS-05	31	54	0	0	15	85	15	13

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	32	8	5	10	1	0	76	16	153
2017	AS-01	55	29	10	0	5	0	0	84	5	38
2017	AS-02	23	33	10	7	23	3	0	59	31	30
2017	AS-03	52	22	4	13	9	0	0	74	22	23
2017	AS-04	45	35	10	0	10	0	0	80	10	20
2017	AS-05	64	28	0	7	0	0	0	93	7	14
2017	AS-06	32	55	0	7	7	0	0	87	13	15
2014	AS	38	30	12	11	8	1	0	69	19	151
2014	AS-01	40	32	13	8	7	0	0	72	15	60
2014	AS-02	41	22	19	9	6	3	0	65	16	32
2014	AS-03	35	35	4	15	12	0	0	69	27	26
2014	AS-04	18	45	9	9	18	0	0	64	27	11
2014	AS-05	46	31	8	15	0	0	0	77	15	13
2011	AS	43	26	11	13	6	0	1	70	19	179
2011	AS-01	49	28	11	5	4	0	3	79	10	75
2011	AS-02	37	22	16	10	14	0	0	59	24	49
2011	AS-03	43	14	14	29	0	0	0	57	29	21
2011	AS-04	44	44	0	13	0	0	0	88	13	16
2008	AS	29	38	9	12	10	1	1	69	23	139
2008	AS-01	34	32	7	14	14	0	0	66	27	59
2008	AS-02	33	36	8	15	8	0	0	69	23	39
2008	AS-03	13	33	27	7	13	0	7	50	21	15
2008	AS-04	23	46	8	15	8	0	0	69	23	13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	33	7	7	8	3	0	78	15	153
2017	AS-01	47	37	5	11	0	0	0	84	11	38
2017	AS-02	27	34	13	7	16	3	0	62	24	30
2017	AS-03	52	31	0	4	9	4	0	87	13	23
2017	AS-04	55	25	10	0	10	0	0	80	10	20
2017	AS-05	64	14	0	14	0	7	0	85	15	14
2017	AS-06	34	46	7	7	7	0	0	80	13	15
2014	AS	37	28	13	9	9	4	1	69	18	151
2014	AS-01	42	28	13	8	7	0	2	71	15	60
2014	AS-02	41	22	13	3	9	13	0	71	14	32
2014	AS-03	31	23	15	12	12	4	4	58	25	26
2014	AS-04	9	36	9	27	18	0	0	45	45	11
2014	AS-05	46	38	8	8	0	0	0	85	8	13
2011	AS	46	24	15	7	6	2	1	71	13	178
2011	AS-01	51	27	9	7	4	1	0	79	11	74
2011	AS-02	43	18	20	2	12	2	2	64	15	49
2011	AS-03	33	19	29	5	10	5	0	55	15	21
2011	AS-04	56	31	6	0	0	0	6	93	0	16
2008	AS	40	31	10	9	6	4	1	74	16	139
2008	AS-01	42	27	10	10	7	2	2	72	18	59
2008	AS-02	38	44	5	8	5	0	0	82	13	39
2008	AS-03	20	27	20	20	7	7	0	50	29	15
2008	AS-04	54	15	8	0	15	8	0	75	17	13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	29	6	10	10	1	1	74	20	152
2017	AS-01	47	26	8	13	5	0	0	74	18	38
2017	AS-02	27	30	13	13	13	3	0	59	27	30
2017	AS-03	54	18	0	9	13	0	5	76	24	22
2017	AS-04	55	35	0	0	10	0	0	90	10	20
2017	AS-05	64	14	7	7	7	0	0	78	14	14
2017	AS-06	40	53	0	0	7	0	0	93	7	15
2014	AS	40	24	13	13	9	0	1	65	22	151
2014	AS-01	47	27	12	5	8	0	2	75	14	60
2014	AS-02	50	13	19	16	3	0	0	63	19	32
2014	AS-03	27	27	12	19	15	0	0	54	35	26
2014	AS-04	18	36	0	27	18	0	0	55	45	11
2014	AS-05	38	31	8	23	0	0	0	69	23	13
2011	AS	44	30	12	8	6	0	0	74	14	179
2011	AS-01	51	29	12	5	3	0	0	80	8	75
2011	AS-02	39	27	12	10	12	0	0	65	22	49
2011	AS-03	38	29	19	10	5	0	0	67	14	21
2011	AS-04	44	38	13	6	0	0	0	81	6	16
2008	AS	34	35	9	10	10	2	1	70	21	139
2008	AS-01	36	29	10	10	12	2	2	67	23	59
2008	AS-02	41	33	8	13	5	0	0	74	18	39
2008	AS-03	13	40	13	13	20	0	0	53	33	15
2008	AS-04	31	54	0	0	15	0	0	85	15	13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	81	14	2	1	3	0	0	95	3	153
2017	AS-01	81	11	5	3	0	0	0	92	3	38
2017	AS-02	74	20	3	0	3	0	0	94	3	30
2017	AS-03	91	9	0	0	0	0	0	100	0	23
2017	AS-04	85	10	0	0	5	0	0	95	5	20
2017	AS-05	86	7	0	0	7	0	0	93	7	14
2017	AS-06	80	20	0	0	0	0	0	100	0	15
2014	AS	77	15	2	3	1	0	1	93	5	151
2014	AS-01	73	20	3	3	0	0	0	93	3	60
2014	AS-02	78	9	3	3	3	0	3	90	6	32
2014	AS-03	81	8	0	8	4	0	0	88	12	26
2014	AS-04	82	18	0	0	0	0	0	100	0	11
2014	AS-05	77	23	0	0	0	0	0	100	0	13
2011	AS	78	13	2	3	2	0	1	92	6	179
2011	AS-01	80	12	3	3	1	0	1	93	4	75
2011	AS-02	82	14	2	0	2	0	0	96	2	49
2011	AS-03	67	19	0	5	5	0	5	90	10	21
2011	AS-04	81	6	6	6	0	0	0	88	6	16
2008	AS	77	14	2	4	0	1	2	94	4	139
2008	AS-01	76	15	2	3	0	0	3	95	4	59
2008	AS-02	82	10	3	5	0	0	0	92	5	39
2008	AS-03	60	13	7	7	0	7	7	85	8	15
2008	AS-04	85	15	0	0	0	0	0	100	0	13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	20	5	6	7	1	5	81	13	152
2017	AS-01	59	16	5	8	8	0	3	78	17	37
2017	AS-02	47	27	7	3	13	0	3	76	17	30
2017	AS-03	74	13	4	0	0	0	9	95	0	23
2017	AS-04	45	20	5	10	5	5	10	76	18	20
2017	AS-05	64	14	0	7	7	0	7	84	16	14
2017	AS-06	73	20	0	7	0	0	0	93	7	15
2014	AS	39	13	14	7	13	7	7	60	24	151
2014	AS-01	45	12	13	7	12	10	2	64	21	60
2014	AS-02	44	6	22	6	13	6	3	55	21	32
2014	AS-03	35	12	4	8	23	8	12	57	38	26
2014	AS-04	18	27	9	9	18	0	18	56	33	11
2014	AS-05	23	31	15	8	8	0	15	64	18	13
2011	AS	36	26	11	11	10	2	3	66	22	179
2011	AS-01	44	21	12	5	8	5	4	72	15	75
2011	AS-02	37	24	12	10	14	0	2	63	25	49
2011	AS-03	24	38	5	19	10	0	5	65	30	21
2011	AS-04	25	31	13	13	13	0	6	60	27	16

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	57	25	3	5	9	1	83	14	152
2017	AS-01	60	24	3	5	8	0	84	13	37
2017	AS-02	40	33	3	7	13	4	76	21	30
2017	AS-03	70	17	4	4	4	0	87	9	23
2017	AS-04	60	25	5	0	10	0	85	10	20
2017	AS-05	72	14	7	0	7	0	86	7	14
2017	AS-06	80	13	0	7	0	0	93	7	15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	22	7	3	7	1	83	10	152
2017	AS-01	62	22	11	5	0	0	84	5	37
2017	AS-02	40	27	10	3	13	7	72	18	30
2017	AS-03	74	17	4	4	0	0	91	4	23
2017	AS-04	65	25	0	0	10	0	90	10	20
2017	AS-05	79	14	0	0	7	0	93	7	14
2017	AS-06	72	21	7	0	0	0	93	0	15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	26	9	4	9	0	78	13	152
2017	AS-01	54	30	8	5	3	0	84	8	37
2017	AS-02	40	34	10	0	16	0	74	16	30
2017	AS-03	74	4	4	8	9	0	78	17	23
2017	AS-04	55	20	15	0	10	0	75	10	20
2017	AS-05	72	14	7	0	7	0	86	7	14
2017	AS-06	48	32	13	7	0	0	80	7	15
2014	AS	47	26	7	8	11	1	73	20	149
2014	AS-01	48	28	9	2	14	0	76	16	58
2014	AS-02	50	22	13	13	3	0	72	16	32
2014	AS-03	46	19	4	12	19	0	65	31	26
2014	AS-04	36	45	0	0	18	0	82	18	11
2014	AS-05	54	23	8	15	0	0	77	15	13

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	43	7	11	9	2	7	70	22	44
2017	AS-06	9	63	0	18	9	0	0	73	27	11
2014	AS	20	40	15	15	0	5	5	67	17	20

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	39	10	12	12	3	0	64	26	153
2017	AS-01	32	34	10	8	8	8	0	72	17	38
2017	AS-02	24	33	10	13	20	0	0	57	33	30
2017	AS-03	31	43	13	9	4	0	0	74	13	23
2017	AS-04	10	50	10	15	15	0	0	60	30	20
2017	AS-05	43	28	7	7	7	7	0	77	15	14
2017	AS-06	14	53	7	13	13	0	0	67	27	15
2014	AS	19	34	21	8	13	5	1	56	22	151
2014	AS-01	20	33	25	2	10	8	2	59	13	60
2014	AS-02	9	44	31	6	6	0	3	55	13	32
2014	AS-03	23	19	15	15	23	4	0	44	40	26
2014	AS-04	9	45	9	18	9	9	0	60	30	11
2014	AS-05	38	31	8	8	15	0	0	69	23	13
2011	AS	33	25	22	7	3	8	1	64	12	178
2011	AS-01	38	24	23	5	1	8	0	68	7	74
2011	AS-02	37	29	12	4	2	12	4	78	7	49
2011	AS-03	29	29	24	10	5	5	0	60	15	21
2011	AS-04	13	19	44	13	6	6	0	33	20	16

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	35	17	10	15	1	0	57	26	153
2017	AS-01	34	24	24	10	8	0	0	58	18	38
2017	AS-02	17	40	13	6	23	0	0	57	30	30
2017	AS-03	31	39	13	4	13	0	0	69	18	23
2017	AS-04	10	40	10	20	20	0	0	50	40	20
2017	AS-05	36	36	14	0	7	7	0	77	7	14
2017	AS-06	14	46	13	13	13	0	0	60	27	15
2014	AS	17	36	18	13	15	1	1	54	28	151
2014	AS-01	15	42	13	13	13	3	0	59	28	60
2014	AS-02	13	34	38	6	6	0	3	48	13	32
2014	AS-03	19	27	15	12	27	0	0	46	38	26
2014	AS-04	9	36	18	18	18	0	0	45	36	11
2014	AS-05	38	23	0	23	15	0	0	62	38	13
2011	AS	32	27	20	8	10	2	1	60	19	177
2011	AS-01	34	30	24	4	4	4	0	66	8	74
2011	AS-02	44	17	17	4	15	2	2	63	20	48
2011	AS-03	24	29	24	14	10	0	0	52	24	21
2011	AS-04	13	38	19	13	19	0	0	50	31	16
2008	AS	17	35	14	18	10	6	0	56	30	139
2008	AS-01	22	25	12	25	8	7	0	51	36	59
2008	AS-02	18	51	5	10	13	3	0	71	24	39
2008	AS-03	13	27	20	20	7	13	0	46	31	15
2008	AS-04	0	46	23	15	15	0	0	46	31	13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	29	21	14	14	4	1	49	29	153
2017	AS-01	21	26	26	10	8	8	0	52	20	38
2017	AS-02	14	30	27	10	17	3	0	45	27	30
2017	AS-03	26	39	9	4	18	4	0	68	23	23
2017	AS-04	5	40	5	25	20	0	5	48	47	20
2017	AS-05	36	14	36	7	7	0	0	50	14	14
2017	AS-06	14	32	21	20	13	0	0	46	33	15
2014	AS	9	35	17	20	16	3	0	46	37	151
2014	AS-01	8	38	17	17	15	5	0	49	33	60
2014	AS-02	9	44	19	16	6	6	0	57	23	32
2014	AS-03	8	23	23	23	23	0	0	31	46	26
2014	AS-04	0	18	27	36	18	0	0	18	55	11
2014	AS-05	23	38	0	23	15	0	0	62	38	13
2011	AS	21	37	20	11	7	4	0	60	19	178
2011	AS-01	26	36	19	5	8	5	0	66	14	74
2011	AS-02	20	43	16	10	6	4	0	66	17	49
2011	AS-03	24	33	24	10	5	5	0	60	15	21
2011	AS-04	0	31	44	19	6	0	0	31	25	16
2008	AS	12	36	14	17	9	12	0	54	29	139
2008	AS-01	19	25	14	20	7	15	0	52	32	59
2008	AS-02	8	49	10	15	13	5	0	59	30	39
2008	AS-03	7	47	20	0	13	13	0	62	15	15
2008	AS-04	8	38	15	23	8	8	0	50	33	13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	26	18	13	18	3	50	31	152
2017	AS-01	32	19	13	13	13	10	56	29	38
2017	AS-02	14	21	28	10	24	3	36	35	29
2017	AS-03	31	39	9	4	18	0	69	22	23
2017	AS-04	5	35	10	25	25	0	40	50	20
2017	AS-05	43	14	21	7	14	0	58	21	14
2017	AS-06	14	34	32	13	7	0	48	20	15
2014	AS	15	32	22	13	15	5	49	28	151
2014	AS-01	15	35	22	5	18	5	53	25	60
2014	AS-02	9	31	28	9	13	9	45	24	32
2014	AS-03	12	23	27	23	12	4	36	36	26
2014	AS-04	9	27	36	18	9	0	36	27	11
2014	AS-05	38	31	0	23	8	0	69	31	13
2011	AS	30	28	18	13	6	5	61	19	179
2011	AS-01	33	28	17	9	5	7	66	16	75
2011	AS-02	29	35	14	12	4	6	67	17	49
2011	AS-03	24	29	19	19	5	5	55	25	21
2011	AS-04	6	25	31	19	19	0	31	38	16
2008	AS	14	31	12	14	14	14	52	34	139
2008	AS-01	17	32	3	12	14	22	63	33	59
2008	AS-02	15	23	18	21	13	10	43	37	39
2008	AS-03	13	40	20	0	20	7	57	21	15
2008	AS-04	0	38	23	15	15	8	42	33	13

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	27	19	16	18	1	47	35	152
2017	AS-01	24	24	24	10	16	3	49	27	38
2017	AS-02	17	27	17	13	26	0	44	40	30
2017	AS-03	26	30	18	13	13	0	56	26	23
2017	AS-04	5	35	20	25	15	0	40	40	20
2017	AS-05	43	14	14	14	14	0	58	28	14
2017	AS-06	8	34	15	29	14	0	41	43	14
2014	AS	9	36	15	17	22	3	46	39	151
2014	AS-01	12	37	15	8	23	5	51	33	60
2014	AS-02	3	38	25	19	13	3	42	32	32
2014	AS-03	8	38	4	23	27	0	46	50	26
2014	AS-04	0	0	27	45	27	0	0	73	11
2014	AS-05	23	38	8	8	23	0	62	31	13
2011	AS	21	39	18	13	8	2	61	21	179
2011	AS-01	24	36	16	13	9	1	61	23	75
2011	AS-02	22	37	20	6	10	4	62	17	49
2011	AS-03	29	38	29	0	5	0	67	5	21
2011	AS-04	0	56	6	31	0	6	60	33	16
2008	AS	17	33	14	19	12	4	52	33	138
2008	AS-01	25	25	15	15	14	5	54	30	59
2008	AS-02	18	39	13	21	8	0	58	29	38
2008	AS-03	0	47	20	13	13	7	50	29	15
2008	AS-04	15	31	8	23	15	8	50	42	13

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	39	16	7	5	3	0	71	13	152
2017	AS-01	31	37	21	8	0	3	0	70	8	38
2017	AS-02	20	43	13	7	10	7	0	68	18	30
2017	AS-03	48	30	9	9	4	0	0	78	13	23
2017	AS-04	26	53	11	5	5	0	0	79	10	19
2017	AS-05	43	36	7	0	7	7	0	85	8	14
2017	AS-06	28	38	21	7	7	0	0	66	13	15
2014	AS	30	36	20	7	4	3	1	68	11	151
2014	AS-01	23	35	25	5	7	5	0	61	12	60
2014	AS-02	31	47	9	9	0	0	3	81	10	32
2014	AS-03	19	46	23	8	4	0	0	65	12	26
2014	AS-04	36	18	27	18	0	0	0	55	18	11
2014	AS-05	54	31	8	0	0	8	0	92	0	13
2011	AS	52	28	10	6	2	3	1	82	8	178
2011	AS-01	49	29	11	4	3	4	0	82	7	75
2011	AS-02	55	29	4	8	2	2	0	85	10	49
2011	AS-03	62	24	14	0	0	0	0	86	0	21
2011	AS-04	27	40	7	20	0	7	0	71	21	15

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	38	17	3	4	6	1	75	7	153
2017	AS-01	42	34	13	3	0	8	0	83	3	38
2017	AS-02	17	50	17	3	7	7	0	71	11	30
2017	AS-03	44	43	4	9	0	0	0	87	9	23
2017	AS-04	15	45	25	0	10	0	5	63	10	20
2017	AS-05	43	28	14	0	0	14	0	83	0	14
2017	AS-06	42	31	13	0	7	0	7	79	7	15
2014	AS	31	38	14	2	2	11	2	79	5	151
2014	AS-01	32	38	13	0	2	13	2	82	2	60
2014	AS-02	34	41	13	0	0	9	3	86	0	32
2014	AS-03	31	31	15	8	4	8	4	70	13	26
2014	AS-04	27	27	27	0	9	9	0	60	10	11
2014	AS-05	31	38	15	0	0	15	0	82	0	13
2011	AS	40	32	12	2	2	10	1	81	5	176
2011	AS-01	48	29	10	1	3	8	1	85	5	73
2011	AS-02	37	33	12	2	2	14	0	81	5	49
2011	AS-03	38	14	33	0	0	14	0	61	0	21
2011	AS-04	27	53	0	7	0	13	0	92	8	15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	30	11	9	9	3	0	70	19	153
2017	AS-01	35	29	13	8	10	5	0	67	19	38
2017	AS-02	27	30	13	10	17	3	0	59	28	30
2017	AS-03	48	34	4	13	0	0	0	82	13	23
2017	AS-04	40	40	5	5	10	0	0	80	15	20
2017	AS-05	58	14	14	7	0	7	0	77	8	14
2017	AS-06	42	39	7	7	7	0	0	80	13	15
2014	AS	30	40	11	10	2	5	2	75	13	151
2014	AS-01	30	40	12	7	2	7	3	78	9	60
2014	AS-02	25	47	13	3	3	6	3	79	7	32
2014	AS-03	35	31	8	19	4	4	0	68	24	26
2014	AS-04	27	36	18	18	0	0	0	64	18	11
2014	AS-05	38	46	8	8	0	0	0	85	8	13
2011	AS	37	32	16	5	3	6	2	74	9	177
2011	AS-01	35	31	16	7	3	7	3	72	10	75
2011	AS-02	35	40	13	2	4	4	2	80	7	48
2011	AS-03	38	29	19	0	5	10	0	74	5	21
2011	AS-04	40	27	20	7	0	7	0	71	7	15
2008	AS	25	43	13	3	8	8	0	74	12	139
2008	AS-01	22	37	20	0	8	12	0	67	10	59
2008	AS-02	28	46	8	3	8	8	0	81	11	39
2008	AS-03	7	60	20	0	7	7	0	71	7	15
2008	AS-04	38	46	0	8	8	0	0	85	15	13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	36	16	8	8	7	0	65	17	153
2017	AS-01	21	37	18	13	5	5	0	61	19	38
2017	AS-02	13	23	26	17	13	7	0	39	32	30
2017	AS-03	53	34	0	4	4	4	0	91	9	23
2017	AS-04	20	45	15	0	15	5	0	69	15	20
2017	AS-05	43	28	7	7	0	14	0	83	8	14
2017	AS-06	20	53	20	0	0	7	0	79	0	15
2014	AS	19	29	26	15	3	8	1	52	20	151
2014	AS-01	17	30	23	10	5	13	2	55	18	60
2014	AS-02	16	31	25	19	0	9	0	52	21	32
2014	AS-03	23	23	31	15	8	0	0	46	23	26
2014	AS-04	0	36	18	36	0	9	0	40	40	11
2014	AS-05	31	31	23	15	0	0	0	62	15	13
2011	AS	19	28	21	13	6	8	5	55	21	176
2011	AS-01	22	32	22	10	3	10	3	61	14	73
2011	AS-02	17	27	19	10	6	8	13	55	21	48
2011	AS-03	19	29	29	14	10	0	0	48	24	21
2011	AS-04	19	13	31	6	19	13	0	36	29	16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	21	21	15	21	7	2	38	39	153
2017	AS-01	21	24	5	18	18	10	3	52	42	38
2017	AS-02	3	10	30	10	33	14	0	15	50	30
2017	AS-03	17	25	22	4	18	9	4	49	25	23
2017	AS-04	10	30	20	10	25	0	5	43	36	20
2017	AS-05	29	7	36	14	14	0	0	36	28	14
2017	AS-06	14	39	27	20	0	0	0	53	20	15
2014	AS	9	19	22	17	19	12	3	33	42	151
2014	AS-01	8	15	20	13	20	20	3	30	43	60
2014	AS-02	3	28	25	22	13	6	3	34	38	32
2014	AS-03	12	19	15	19	23	8	4	35	48	26
2014	AS-04	0	9	45	18	18	9	0	10	40	11
2014	AS-05	15	31	15	15	23	0	0	46	38	13
2011	AS	16	17	20	14	15	12	6	40	36	178
2011	AS-01	16	22	20	14	8	12	8	47	27	74
2011	AS-02	18	16	12	14	14	18	6	46	38	49
2011	AS-03	24	0	24	14	24	10	5	28	44	21
2011	AS-04	6	19	44	0	25	6	0	27	27	16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	65	22	6	3	3	1	1	89	5	153
2017	AS-01	74	13	5	3	0	3	3	92	3	38
2017	AS-02	60	23	10	0	3	0	3	86	3	30
2017	AS-03	70	17	9	4	0	0	0	87	4	23
2017	AS-04	55	35	5	0	5	0	0	90	5	20
2017	AS-05	79	14	0	7	0	0	0	93	7	14
2017	AS-06	80	13	7	0	0	0	0	93	0	15
2014	AS	58	29	4	5	2	2	0	89	7	151
2014	AS-01	52	32	7	7	0	3	0	86	7	60
2014	AS-02	66	25	3	6	0	0	0	91	6	32
2014	AS-03	62	31	0	4	4	0	0	92	8	26
2014	AS-04	64	36	0	0	0	0	0	100	0	11
2014	AS-05	62	23	8	0	8	0	0	85	8	13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	66	20	7	1	2	3	1	90	3	151
2017	AS-01	84	11	3	0	0	0	3	97	0	37
2017	AS-02	55	28	7	0	0	10	0	92	0	29
2017	AS-03	70	21	4	0	4	0	0	91	4	23
2017	AS-04	50	35	15	0	0	0	0	85	0	20
2017	AS-05	72	14	0	0	0	14	0	100	0	14
2017	AS-06	75	12	13	0	0	0	0	87	0	15
2014	AS	68	26	3	2	0	1	0	95	2	151
2014	AS-01	60	32	3	3	0	2	0	93	3	60
2014	AS-02	78	16	3	0	0	3	0	97	0	32
2014	AS-03	62	35	4	0	0	0	0	96	0	26
2014	AS-04	64	36	0	0	0	0	0	100	0	11
2014	AS-05	85	15	0	0	0	0	0	100	0	13
2011	AS	74	16	6	1	0	1	2	93	1	178
2011	AS-01	78	14	7	0	0	0	1	93	0	74
2011	AS-02	78	10	4	0	0	4	4	96	0	49
2011	AS-03	62	24	10	5	0	0	0	86	5	21
2011	AS-04	63	25	13	0	0	0	0	88	0	16
2008	AS	60	22	9	1	2	2	4	87	3	139
2008	AS-01	53	24	14	0	3	3	3	82	4	59
2008	AS-02	62	26	3	0	3	0	8	94	3	39
2008	AS-03	60	13	13	7	0	7	0	79	7	15
2008	AS-04	77	15	8	0	0	0	0	92	0	13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	30	18	12	13	4	0	55	27	153
2017	AS-01	26	26	21	13	8	5	0	55	22	38
2017	AS-02	17	23	17	10	30	4	0	41	41	30
2017	AS-03	39	26	4	13	13	4	0	68	28	23
2017	AS-04	15	50	20	10	5	0	0	65	15	20
2017	AS-05	36	22	7	22	0	14	0	67	25	14
2017	AS-06	14	45	28	7	7	0	0	59	13	15
2014	AS	18	28	15	17	21	3	0	47	38	151
2014	AS-01	13	33	17	17	15	5	0	49	33	60
2014	AS-02	28	31	9	6	25	0	0	59	31	32
2014	AS-03	12	19	12	15	42	0	0	31	58	26
2014	AS-04	18	27	9	45	0	0	0	45	45	11
2014	AS-05	15	31	15	8	23	8	0	50	33	13
2011	AS	34	26	13	15	7	3	2	63	23	179
2011	AS-01	31	27	16	15	8	3	1	60	24	75
2011	AS-02	43	27	8	8	10	2	2	72	19	49
2011	AS-03	38	19	24	10	5	5	0	60	15	21
2011	AS-04	25	38	13	19	0	6	0	67	20	16
2008	AS	21	35	17	14	10	4	0	57	25	139
2008	AS-01	22	36	17	15	5	5	0	61	21	59
2008	AS-02	26	36	8	13	18	0	0	62	31	39
2008	AS-03	7	40	27	7	13	7	0	50	21	15
2008	AS-04	15	38	23	8	15	0	0	54	23	13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	25	12	16	23	3	3	45	42	153
2017	AS-01	13	16	13	32	21	5	0	30	56	38
2017	AS-02	7	27	14	13	37	0	3	34	51	30
2017	AS-03	39	39	0	4	18	0	0	78	22	23
2017	AS-04	20	30	15	15	15	0	5	53	32	20
2017	AS-05	36	0	14	7	22	14	7	46	37	14
2017	AS-06	7	40	13	14	18	0	7	51	35	15
2014	AS	11	22	11	19	34	2	1	34	54	151
2014	AS-01	13	20	12	17	35	2	2	34	53	60
2014	AS-02	9	16	16	25	34	0	0	25	59	32
2014	AS-03	8	27	8	12	42	4	0	36	56	26
2014	AS-04	0	18	9	27	45	0	0	18	73	11
2014	AS-05	15	46	0	23	15	0	0	62	38	13
2011	AS	19	25	20	13	19	2	2	46	33	179
2011	AS-01	20	23	25	15	16	1	0	43	31	75
2011	AS-02	20	24	18	12	22	0	2	46	35	49
2011	AS-03	24	24	14	14	14	5	5	53	32	21
2011	AS-04	13	38	13	13	25	0	0	50	38	16
2008	AS	17	32	19	12	16	3	1	51	29	139
2008	AS-01	22	34	19	10	10	3	2	59	21	59
2008	AS-02	18	26	18	8	28	0	3	45	37	39
2008	AS-03	0	40	20	27	13	0	0	40	40	15
2008	AS-04	8	31	23	15	15	8	0	42	33	13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	34	17	14	10	5	56	26	153
2017	AS-01	21	29	19	18	3	10	56	23	38
2017	AS-02	3	43	13	16	17	7	50	36	30
2017	AS-03	26	43	13	13	4	0	69	18	23
2017	AS-04	20	25	30	15	10	0	45	25	20
2017	AS-05	50	22	7	0	14	7	77	15	14
2017	AS-06	14	40	13	20	13	0	53	33	15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	28	17	3	5	9	0	73	8	152
2017	AS-01	40	32	16	3	3	8	0	77	6	38
2017	AS-02	31	31	17	3	7	11	0	69	11	29
2017	AS-03	61	26	4	4	4	0	0	87	9	23
2017	AS-04	40	15	35	5	0	5	0	58	5	20
2017	AS-05	50	22	7	0	0	22	0	91	0	14
2017	AS-06	28	45	21	0	7	0	0	73	7	15
2014	AS	38	28	25	2	0	7	1	71	2	150
2014	AS-01	37	29	20	2	0	10	2	75	2	59
2014	AS-02	44	31	16	3	0	6	0	80	3	32
2014	AS-03	27	23	42	4	0	4	0	52	4	26
2014	AS-04	27	18	55	0	0	0	0	45	0	11
2014	AS-05	54	31	15	0	0	0	0	85	0	13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	36	13	6	6	1	0	75	12	151
2017	AS-01	46	40	5	3	3	3	0	89	6	37
2017	AS-02	17	49	17	7	10	0	0	66	17	29
2017	AS-03	57	30	9	4	0	0	0	87	4	23
2017	AS-04	30	45	10	5	10	0	0	75	15	20
2017	AS-05	50	22	14	0	7	7	0	77	8	14
2017	AS-06	35	25	27	13	0	0	0	60	13	15
2014	AS	38	36	14	5	3	4	0	77	8	151
2014	AS-01	37	42	10	3	3	5	0	82	7	60
2014	AS-02	34	41	19	3	0	3	0	77	3	32
2014	AS-03	35	31	15	12	4	4	0	68	16	26
2014	AS-04	45	9	27	9	0	9	0	60	10	11
2014	AS-05	54	38	8	0	0	0	0	92	0	13
2011	AS	40	36	17	2	1	3	1	78	3	178
2011	AS-01	40	33	20	3	0	3	1	76	3	75
2011	AS-02	45	37	12	2	2	2	0	83	4	49
2011	AS-03	45	30	20	0	0	5	0	79	0	20
2011	AS-04	19	63	13	0	0	6	0	87	0	16

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	37	8	7	7	1	0	78	14	153
2017	AS-01	50	32	10	5	0	3	0	84	5	38
2017	AS-02	30	43	3	10	13	0	0	74	23	30
2017	AS-03	61	21	4	4	9	0	0	82	13	23
2017	AS-04	25	50	10	5	10	0	0	75	15	20
2017	AS-05	57	29	0	7	7	0	0	86	14	14
2017	AS-06	28	52	7	13	0	0	0	80	13	15
2014	AS	38	35	11	6	6	3	1	76	12	151
2014	AS-01	40	33	13	3	8	2	0	75	12	60
2014	AS-02	47	34	9	3	3	3	0	84	6	32
2014	AS-03	27	38	12	15	4	4	0	68	20	26
2014	AS-04	36	36	9	9	9	0	0	73	18	11
2014	AS-05	54	31	8	0	8	0	0	85	8	13
2011	AS	43	39	13	4	1	0	0	82	5	179
2011	AS-01	43	41	15	0	1	0	0	84	1	75
2011	AS-02	45	37	10	6	2	0	0	82	8	49
2011	AS-03	52	24	19	5	0	0	0	76	5	21
2011	AS-04	19	69	13	0	0	0	0	88	0	16
2008	AS	36	40	9	5	8	1	0	77	13	137
2008	AS-01	41	38	9	5	5	2	0	81	11	58
2008	AS-02	32	42	8	5	13	0	0	74	18	38
2008	AS-03	33	27	13	7	13	7	0	64	21	15
2008	AS-04	38	46	8	0	8	0	0	85	8	13

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	27	20	12	15	1	0	52	27	153
2017	AS-01	29	34	21	8	5	3	0	65	13	38
2017	AS-02	20	34	17	10	20	0	0	54	30	30
2017	AS-03	39	17	22	9	13	0	0	56	22	23
2017	AS-04	20	25	15	20	20	0	0	45	40	20
2017	AS-05	43	22	14	7	14	0	0	64	21	14
2017	AS-06	7	35	40	7	11	0	0	42	18	15
2014	AS	15	32	19	19	13	2	0	48	33	151
2014	AS-01	17	35	15	18	13	2	0	53	32	60
2014	AS-02	16	34	19	22	6	3	0	52	29	32
2014	AS-03	8	31	31	12	19	0	0	38	31	26
2014	AS-04	0	36	27	18	18	0	0	36	36	11
2014	AS-05	31	23	0	23	15	8	0	58	42	13
2011	AS	30	36	12	12	8	1	1	68	20	179
2011	AS-01	37	29	12	12	8	1	0	68	20	75
2011	AS-02	31	39	12	12	4	0	2	71	17	49
2011	AS-03	33	33	19	10	5	0	0	67	14	21
2011	AS-04	0	63	19	6	6	6	0	67	13	16

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	32	16	13	12	0	1	59	26	152
2017	AS-01	32	30	19	11	5	0	3	64	17	37
2017	AS-02	17	37	17	17	13	0	0	54	30	30
2017	AS-03	39	21	13	13	13	0	0	61	26	23
2017	AS-04	25	35	15	10	15	0	0	60	25	20
2017	AS-05	43	29	7	7	14	0	0	72	21	14
2017	AS-06	14	55	18	7	7	0	0	69	13	15
2014	AS	19	32	17	18	13	1	0	52	32	151
2014	AS-01	20	35	13	18	12	2	0	56	31	60
2014	AS-02	25	31	22	13	6	3	0	58	19	32
2014	AS-03	8	27	31	15	19	0	0	35	35	26
2014	AS-04	0	55	18	9	18	0	0	55	27	11
2014	AS-05	38	15	0	23	23	0	0	54	46	13
2011	AS	32	38	14	11	6	0	0	70	16	179
2011	AS-01	35	37	15	8	5	0	0	72	13	75
2011	AS-02	31	41	12	10	6	0	0	71	16	49
2011	AS-03	43	29	24	5	0	0	0	71	5	21
2011	AS-04	6	63	13	13	6	0	0	69	19	16
2008	AS	24	42	15	9	9	0	0	67	18	139
2008	AS-01	36	36	10	12	7	0	0	71	19	59
2008	AS-02	18	51	13	5	13	0	0	69	18	39
2008	AS-03	13	47	20	7	13	0	0	60	20	15
2008	AS-04	8	46	23	8	15	0	0	54	23	13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	24	15	15	15	5	0	53	32	152
2017	AS-01	29	24	13	16	8	10	0	59	27	38
2017	AS-02	20	20	23	17	13	7	0	43	32	30
2017	AS-03	41	18	5	18	18	0	0	59	37	22
2017	AS-04	15	30	15	15	25	0	0	45	40	20
2017	AS-05	43	29	7	7	14	0	0	72	21	14
2017	AS-06	13	35	31	7	7	7	0	52	14	15
2014	AS	19	20	17	14	25	6	0	41	41	151
2014	AS-01	18	23	12	12	25	10	0	46	41	60
2014	AS-02	31	16	19	13	19	3	0	48	32	32
2014	AS-03	12	15	27	12	35	0	0	27	46	26
2014	AS-04	0	18	36	18	27	0	0	18	45	11
2014	AS-05	23	31	8	8	23	8	0	58	33	13
2011	AS	31	29	15	11	10	3	1	63	22	178
2011	AS-01	38	27	15	5	12	3	0	67	18	74
2011	AS-02	33	35	10	10	10	0	2	69	21	49
2011	AS-03	29	19	24	29	0	0	0	48	29	21
2011	AS-04	13	38	19	13	6	13	0	57	21	16
2008	AS	21	29	19	14	10	6	1	54	26	139
2008	AS-01	25	29	17	12	14	3	0	56	26	59
2008	AS-02	18	38	13	10	8	10	3	65	21	39
2008	AS-03	13	20	20	20	13	7	7	38	38	15
2008	AS-04	8	31	46	8	8	0	0	38	15	13

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AS	46	19	35	153
2017	AS-01	48	24	29	38
2017	AS-02	40	14	47	30
2017	AS-03	57	17	26	23
2017	AS-04	60	10	30	20
2017	AS-05	35	22	43	14
2017	AS-06	20	46	34	15
2014	AS	55	16	29	151
2014	AS-01	48	25	27	60
2014	AS-02	47	16	38	32
2014	AS-03	73	4	23	26
2014	AS-04	64	9	27	11
2014	AS-05	69	15	15	13
2011	AS	53	20	27	179
2011	AS-01	56	16	28	75
2011	AS-02	53	24	22	49
2011	AS-03	48	19	33	21
2011	AS-04	38	31	31	16

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	10	18	55	6	4	7	71
2017	AS-01	11	22	56	0	11	0	18
2017	AS-02	0	17	66	0	0	17	12
2017	AS-03	8	15	46	8	8	15	13
2017	AS-04	8	25	58	8	0	0	12
2014	AS	7	20	57	6	9999	10	83
2014	AS-01	7	21	55	3	9999	14	29
2014	AS-02	7	40	33	13	9999	7	15
2014	AS-03	5	11	63	11	9999	11	19
2011	AS	9	35	39	3	9999	14	95
2011	AS-01	7	40	31	7	9999	14	42
2011	AS-02	4	35	46	0	9999	15	26
2011	AS-03	10	30	50	0	9999	10	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	21	79	153
2017	AS-01	18	82	38
2017	AS-02	23	77	30
2017	AS-03	21	79	23
2014	AS	25	75	150
2014	AS-01	18	82	60
2014	AS-03	35	65	26
2014	AS-04	45	55	11

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	31	32
2014	AS	35	37
2014	AS-01	64	11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	75	32
2014	AS	76	37
2014	AS-01	64	11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AS	0	32
2014	AS-01	0	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AS	32
2014	AS	37
2014	AS-01	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AS	0	32
2014	AS-01	0	11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	AS	32
2014	AS	37
2014	AS-01	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AS	37	32
2014	AS	51	37

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AS	53	32
2014	AS	49	37
2014	AS-01	45	11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AS	41	32
2014	AS	51	37
2014	AS-01	55	11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AS	47	32
2014	AS	49	37
2014	AS-01	45	11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AS	19	32
2014	AS	32	37

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AS	56	32
2014	AS	41	37

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AS	34	32
2014	AS	27	37

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	AS	32
2014	AS	37
2014	AS-01	11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AS	56	32
2014	AS	54	37
2014	AS-01	45	11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AS	38	32
2014	AS	54	37

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	16	32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	59	32
2014	AS	62	37
2014	AS-01	73	11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AS	19	32
2014	AS	35	37

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AS	16	32
2014	AS	14	37

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AS	25	32
2014	AS	19	37

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	16	32

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	22	32
2014	AS	16	37

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AS	16	31
2014	AS-01	0	10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	46	31
2014	AS	29	34

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	20	31
2014	AS-01	0	10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	62	31
2014	AS	44	34

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	52	31
2014	AS	50	34
2014	AS-01	60	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	20	31

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	91	9	32

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	15	20	9	10	27	5	43	27	152
2017	AS-01	16	13	21	10	8	21	10	42	27	38
2017	AS-02	10	14	17	3	10	38	7	44	25	29
2017	AS-03	22	22	13	4	4	31	4	67	14	23
2017	AS-04	20	15	15	10	15	20	5	47	33	20
2017	AS-05	21	7	7	7	14	43	0	50	38	14
2017	AS-06	7	28	27	13	7	18	0	43	24	15
2014	AS	14	13	18	9	7	32	7	45	26	151
2014	AS-01	13	10	25	8	2	33	8	40	17	60
2014	AS-02	16	19	6	6	3	38	13	69	19	32
2014	AS-03	12	12	23	8	19	27	0	32	37	26
2014	AS-04	18	18	18	9	18	9	9	44	33	11
2014	AS-05	8	8	15	8	8	54	0	33	33	13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	31	14	11	9	10	1	62	23	152
2017	AS-01	34	27	18	8	5	8	0	66	14	38
2017	AS-02	20	23	7	17	10	24	0	57	35	30
2017	AS-03	36	36	9	9	5	0	5	76	14	22
2017	AS-04	25	35	5	20	10	0	5	64	31	20
2017	AS-05	21	36	14	7	7	14	0	67	17	14
2017	AS-06	12	35	20	13	7	13	0	54	23	15
2014	AS	23	27	19	7	7	14	3	60	18	151
2014	AS-01	22	30	25	5	2	13	3	62	8	60
2014	AS-02	28	19	16	3	6	19	9	65	13	32
2014	AS-03	19	31	15	8	19	8	0	54	29	26
2014	AS-04	27	9	18	27	9	9	0	40	40	11
2014	AS-05	15	38	15	0	8	23	0	70	10	13
2011	AS	30	29	16	6	3	14	1	70	11	178
2011	AS-01	32	33	16	0	1	16	1	79	2	75
2011	AS-02	35	24	8	8	6	16	2	73	18	49
2011	AS-03	30	30	30	0	5	5	0	63	5	20
2011	AS-04	13	31	31	13	0	13	0	50	14	16

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	47	12	8	1	2	0	79	9	153
2017	AS-01	19	44	21	10	3	3	0	65	13	38
2017	AS-02	23	50	7	13	0	7	0	78	14	30
2017	AS-03	34	48	9	9	0	0	0	82	9	23
2017	AS-04	45	45	10	0	0	0	0	90	0	20
2017	AS-05	43	36	14	7	0	0	0	79	7	14
2017	AS-06	39	54	7	0	0	0	0	93	0	15
2014	AS	24	57	12	3	1	1	2	84	4	151
2014	AS-01	25	50	13	7	0	2	3	79	7	60
2014	AS-02	22	59	13	0	3	0	3	84	3	32
2014	AS-03	23	58	15	0	4	0	0	81	4	26
2014	AS-04	27	64	9	0	0	0	0	91	0	11
2014	AS-05	15	77	8	0	0	0	0	92	0	13
2011	AS	27	49	12	6	2	2	2	79	8	177
2011	AS-01	25	41	17	9	4	1	1	68	14	75
2011	AS-02	31	50	10	6	0	2	0	83	6	48
2011	AS-03	20	60	15	0	0	0	5	84	0	20
2011	AS-04	31	50	6	6	0	6	0	87	7	16
2008	AS	24	48	14	7	2	3	1	76	10	139
2008	AS-01	14	47	12	14	5	7	2	67	20	59
2008	AS-02	33	46	18	3	0	0	0	79	3	39
2008	AS-03	27	40	27	0	0	0	7	71	0	15
2008	AS-04	15	77	8	0	0	0	0	92	0	13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	20	17	7	5	33	7	51	21	152
2017	AS-01	10	24	10	11	5	40	0	56	26	38
2017	AS-02	3	17	17	7	7	35	14	40	26	29
2017	AS-03	13	31	17	4	9	26	0	59	18	23
2017	AS-04	10	20	15	10	5	15	25	50	26	20
2017	AS-05	14	14	14	0	0	50	7	67	0	14
2017	AS-06	14	20	34	13	0	18	0	42	16	15
2014	AS	5	19	22	5	3	33	13	44	16	151
2014	AS-01	5	17	28	3	2	38	7	39	9	60
2014	AS-02	0	28	22	9	0	31	9	47	16	32
2014	AS-03	8	15	19	4	8	27	19	43	21	26
2014	AS-04	0	0	18	18	9	18	36	0	60	11
2014	AS-05	8	23	15	0	8	31	15	57	14	13
2011	AS	10	24	23	3	3	26	11	55	9	176
2011	AS-01	10	22	26	3	3	26	11	50	9	73
2011	AS-02	14	24	18	4	4	27	8	59	13	49
2011	AS-03	5	30	10	5	0	40	10	70	10	20
2011	AS-04	6	31	19	0	6	31	6	60	10	16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	28	10	3	5	12	1	79	9	153
2017	AS-01	42	29	10	5	3	11	0	80	9	38
2017	AS-02	30	23	13	3	6	24	0	70	13	30
2017	AS-03	56	22	9	0	4	9	0	86	5	23
2017	AS-04	30	55	0	0	5	5	5	94	6	20
2017	AS-05	64	14	0	7	0	14	0	92	8	14
2017	AS-06	53	27	20	0	0	0	0	80	0	15
2014	AS	28	38	13	2	2	15	1	79	5	151
2014	AS-01	30	37	13	0	3	13	3	80	4	60
2014	AS-02	31	22	25	3	0	19	0	65	4	32
2014	AS-03	27	38	8	8	0	19	0	81	10	26
2014	AS-04	9	55	18	0	9	9	0	70	10	11
2014	AS-05	31	54	0	0	0	15	0	100	0	13
2011	AS	40	29	12	3	2	10	3	79	6	178
2011	AS-01	43	27	16	1	0	11	3	80	2	75
2011	AS-02	37	31	12	2	4	12	2	79	7	49
2011	AS-03	45	20	15	5	5	5	5	72	11	20
2011	AS-04	38	31	6	0	6	19	0	85	8	16
2008	AS	37	33	7	4	1	15	2	84	7	139
2008	AS-01	32	24	8	3	3	25	3	79	10	59
2008	AS-02	46	41	3	5	0	5	0	92	5	39
2008	AS-03	40	33	7	7	0	7	7	85	8	15
2008	AS-04	38	46	8	8	0	0	0	85	8	13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	29	13	4	5	18	1	73	10	153
2017	AS-01	29	34	10	5	3	18	0	77	10	38
2017	AS-02	13	30	17	0	10	30	0	62	14	30
2017	AS-03	48	26	4	4	4	13	0	85	10	23
2017	AS-04	15	40	20	5	0	15	5	69	6	20
2017	AS-05	57	14	7	7	0	14	0	83	8	14
2017	AS-06	40	33	13	7	0	7	0	79	7	15
2014	AS	23	31	19	4	1	19	2	69	7	151
2014	AS-01	22	30	22	2	3	20	2	66	6	60
2014	AS-02	31	22	19	9	0	19	0	65	12	32
2014	AS-03	15	38	12	8	0	23	4	74	11	26
2014	AS-04	18	36	45	0	0	0	0	55	0	11
2014	AS-05	38	23	8	0	0	31	0	89	0	13
2011	AS	36	29	13	3	2	14	3	78	6	178
2011	AS-01	37	25	19	1	0	15	3	76	2	75
2011	AS-02	35	29	6	2	4	22	2	84	8	49
2011	AS-03	40	30	15	5	0	5	5	78	6	20
2011	AS-04	25	44	0	6	13	13	0	79	21	16
2008	AS	29	30	12	9	3	14	2	72	14	139
2008	AS-01	24	25	20	7	2	20	2	63	11	59
2008	AS-02	44	33	3	8	3	10	0	86	11	39
2008	AS-03	20	40	7	13	0	13	7	75	17	15
2008	AS-04	23	31	15	0	15	8	8	64	18	13

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	9	91	152
2017	AS-01	13	87	38
2017	AS-06	0	100	15
2014	AS	5	95	151
2014	AS-02	0	100	32
2014	AS-05	0	100	13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	85	14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AS	0	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	AS	0	14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AS	0	14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	AS	0	14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	AS	0	14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	AS	0	14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	AS	0	14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	AS	0	14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	AS	36	14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	AS	0	14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	35	14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	36	14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	0	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	38	13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AS	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	46	13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	85	15	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	15	21	3	3	38	6	52	10	153
2017	AS-01	18	16	19	3	3	34	8	59	9	38
2017	AS-02	7	13	13	0	3	57	7	55	9	30
2017	AS-03	26	30	18	0	4	18	4	72	6	23
2017	AS-04	10	25	15	0	5	40	5	64	8	20
2017	AS-05	21	0	7	14	0	43	14	50	34	14
2017	AS-06	14	7	55	7	0	18	0	25	8	15
2014	AS	7	13	23	1	2	43	11	44	7	151
2014	AS-01	10	10	27	0	2	45	7	41	3	60
2014	AS-02	6	19	25	0	0	34	16	50	0	32
2014	AS-03	4	12	23	4	8	42	8	31	23	26
2014	AS-04	9	9	27	9	0	27	18	33	17	11
2014	AS-05	0	15	8	0	0	69	8	67	0	13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	29	19	3	3	18	1	69	7	152
2017	AS-01	39	29	13	3	0	16	0	81	3	38
2017	AS-02	10	20	30	0	3	37	0	47	5	30
2017	AS-03	43	35	4	4	4	4	4	86	10	23
2017	AS-04	30	30	20	5	5	5	5	67	11	20
2017	AS-05	21	29	14	7	0	28	0	70	10	14
2017	AS-06	20	30	36	0	0	14	0	58	0	14
2014	AS	21	28	19	1	3	25	3	68	6	151
2014	AS-01	22	25	27	0	2	23	2	62	2	60
2014	AS-02	22	28	19	0	0	25	6	73	0	32
2014	AS-03	19	35	8	8	8	19	4	70	20	26
2014	AS-04	18	27	27	0	0	27	0	63	0	11
2014	AS-05	15	31	8	0	0	46	0	86	0	13
2011	AS	34	29	17	1	1	17	1	77	2	178
2011	AS-01	33	29	16	0	0	21	0	80	0	75
2011	AS-02	41	29	10	4	2	14	0	81	7	49
2011	AS-03	33	29	19	0	0	14	5	76	0	21
2011	AS-04	19	31	31	0	0	19	0	62	0	16

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	17	23	17	26	1	34	43	153
2017	AS-01	18	31	16	8	26	0	50	34	38
2017	AS-02	20	7	30	20	20	3	28	41	30
2017	AS-03	18	18	13	26	26	0	35	52	23
2017	AS-04	10	25	25	15	25	0	35	40	20
2017	AS-05	28	7	36	14	14	0	36	29	14
2017	AS-06	0	0	33	26	41	0	0	67	15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	25	27	16	20	2	35	37	153
2017	AS-01	13	16	37	13	19	3	30	33	38
2017	AS-02	17	30	27	16	7	3	49	24	30
2017	AS-03	0	30	30	18	22	0	30	39	23
2017	AS-04	5	35	25	15	20	0	40	35	20
2017	AS-05	21	14	28	14	22	0	36	36	14
2017	AS-06	7	40	8	14	31	0	47	45	15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	22	29	19	13	3	38	33	150
2017	AS-01	26	16	18	24	10	5	45	36	38
2017	AS-02	7	24	53	6	7	3	31	14	30
2017	AS-03	0	26	56	4	13	0	26	18	23
2017	AS-04	11	39	11	28	11	0	50	39	18
2017	AS-05	46	16	0	16	16	8	66	34	13
2017	AS-06	14	21	20	32	13	0	35	45	15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	11	25	22	27	1	1	25	49	152
2017	AS-01	16	10	29	18	21	3	3	28	41	38
2017	AS-02	17	3	35	28	17	0	0	21	45	29
2017	AS-03	4	22	26	21	26	0	0	26	48	23
2017	AS-04	5	15	25	25	30	0	0	20	55	20
2017	AS-05	42	7	0	7	36	0	7	53	47	14
2017	AS-06	7	14	27	22	31	0	0	20	53	15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	24	23	8	5	1	10	59	15	152
2017	AS-01	39	21	19	5	3	3	10	69	9	38
2017	AS-02	33	7	23	7	3	0	27	54	14	30
2017	AS-03	18	39	26	8	4	0	4	59	13	23
2017	AS-04	30	30	20	0	20	0	0	60	20	20
2017	AS-05	42	14	36	7	0	0	0	57	7	14
2017	AS-06	20	41	13	14	0	0	11	69	16	15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	24	22	10	9	2	58	19	152
2017	AS-01	45	21	11	8	10	5	69	19	38
2017	AS-02	17	35	31	10	3	3	54	14	29
2017	AS-03	43	22	17	4	13	0	65	18	23
2017	AS-04	25	40	25	5	5	0	65	10	20
2017	AS-05	35	22	29	7	7	0	57	14	14
2017	AS-06	32	13	28	21	7	0	45	27	15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	27	23	12	9	2	4	54	22	152
2017	AS-01	34	27	13	10	8	3	5	66	20	38
2017	AS-02	14	27	31	7	10	0	10	46	20	29
2017	AS-03	22	34	22	9	9	4	0	59	18	23
2017	AS-04	25	40	20	10	0	5	0	69	10	20
2017	AS-05	36	22	22	7	7	0	7	62	15	14
2017	AS-06	19	14	27	33	7	0	0	33	40	15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	24	22	16	14	1	3	45	32	152
2017	AS-01	26	24	16	13	8	5	8	58	24	38
2017	AS-02	14	20	28	21	14	0	3	35	36	29
2017	AS-03	18	26	21	9	26	0	0	43	35	23
2017	AS-04	20	30	20	20	10	0	0	50	30	20
2017	AS-05	28	22	28	7	14	0	0	50	22	14
2017	AS-06	14	21	25	34	7	0	0	35	41	15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	31	14	19	12	1	3	53	32	152
2017	AS-01	34	21	8	21	8	0	8	60	32	38
2017	AS-02	3	48	10	21	10	3	3	55	34	29
2017	AS-03	21	39	18	4	18	0	0	61	22	23
2017	AS-04	20	35	10	30	5	0	0	55	35	20
2017	AS-05	43	22	0	14	14	0	7	69	31	14
2017	AS-06	12	28	27	27	7	0	0	40	34	15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	34	17	11	10	3	60	22	151
2017	AS-01	26	29	21	10	11	3	57	22	38
2017	AS-02	7	45	17	14	10	7	55	26	29
2017	AS-03	22	43	13	4	13	4	68	18	23
2017	AS-04	37	42	16	0	5	0	79	5	19
2017	AS-05	36	36	22	7	0	0	71	7	14
2017	AS-06	38	20	15	20	7	0	58	27	15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	19	9	4	3	5	83	8	153
2017	AS-01	71	13	8	5	0	3	86	6	38
2017	AS-02	47	23	20	3	3	3	72	7	30
2017	AS-03	65	4	9	4	4	13	80	10	23
2017	AS-04	60	25	5	0	10	0	85	10	20
2017	AS-05	78	0	7	14	0	0	78	14	14
2017	AS-06	59	34	7	0	0	0	93	0	15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	65	13	8	4	7	4	81	11	152
2017	AS-01	68	14	8	3	5	3	84	8	38
2017	AS-02	57	3	17	3	16	3	62	20	30
2017	AS-03	70	13	0	9	0	9	90	10	23
2017	AS-04	70	15	5	5	0	5	90	5	20
2017	AS-05	86	0	7	0	7	0	86	7	14
2017	AS-06	58	30	7	0	0	5	92	0	14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	24	14	3	4	4	78	7	153
2017	AS-01	53	21	19	3	3	3	76	5	38
2017	AS-02	50	27	7	3	10	3	80	14	30
2017	AS-03	48	21	22	0	0	9	76	0	23
2017	AS-04	55	25	10	0	5	5	84	5	20
2017	AS-05	78	14	0	0	7	0	93	7	14
2017	AS-06	41	41	18	0	0	0	82	0	15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	17	10	9	9	3	71	18	153
2017	AS-01	60	13	11	8	5	3	76	13	38
2017	AS-02	44	20	7	13	16	0	64	30	30
2017	AS-03	52	22	13	4	0	9	81	5	23
2017	AS-04	55	15	10	5	10	5	74	15	20
2017	AS-05	86	0	0	7	7	0	86	14	14
2017	AS-06	35	27	13	25	0	0	62	25	15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	14	4	2	1	1	30	89	5	152
2017	AS-01	45	5	0	0	0	3	48	100	0	38
2017	AS-02	44	17	0	0	0	0	40	100	0	30
2017	AS-03	52	13	0	0	0	0	35	100	0	23
2017	AS-04	42	22	5	0	5	0	26	86	7	19
2017	AS-05	79	0	0	0	0	0	21	100	0	14
2017	AS-06	41	28	18	13	0	0	0	69	13	15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	68	12	5	2	1	1	11	91	4	151
2017	AS-01	60	19	5	5	0	3	8	88	6	38
2017	AS-02	58	14	3	0	3	0	21	91	4	29
2017	AS-03	60	13	5	0	5	0	18	89	6	22
2017	AS-04	80	10	0	5	0	0	5	95	5	20
2017	AS-05	93	0	0	0	0	0	7	100	0	14
2017	AS-06	69	13	13	0	0	0	5	86	0	15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	61	9	8	5	7	1	10	78	13	153
2017	AS-01	55	8	13	5	5	3	10	73	12	38
2017	AS-02	47	17	10	3	10	0	13	73	15	30
2017	AS-03	74	4	0	4	9	0	9	86	14	23
2017	AS-04	80	10	0	5	0	0	5	95	5	20
2017	AS-05	86	0	7	0	0	0	7	92	0	14
2017	AS-06	41	14	13	21	7	0	5	57	29	15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	26	11	3	4	1	6	80	8	153
2017	AS-01	55	24	13	0	5	0	3	81	5	38
2017	AS-02	37	37	7	10	3	3	3	79	14	30
2017	AS-03	61	9	13	0	9	0	9	76	10	23
2017	AS-04	50	35	10	0	0	0	5	90	0	20
2017	AS-05	57	21	14	7	0	0	0	78	7	14
2017	AS-06	41	41	7	7	0	0	5	86	7	15

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	25	35	17	10	1	37	28	153
2017	AS-01	18	21	37	11	10	3	40	22	38
2017	AS-02	7	30	43	17	3	0	37	20	30
2017	AS-03	9	34	22	26	9	0	43	35	23
2017	AS-04	5	25	45	5	20	0	30	25	20
2017	AS-05	36	14	21	29	0	0	50	29	14
2017	AS-06	14	27	40	13	7	0	40	20	15

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	22	38	19	8	27	35	151
2017	AS-01	13	18	34	26	8	34	32	38
2017	AS-02	3	17	52	21	7	28	20	29
2017	AS-03	18	18	41	13	9	22	37	22
2017	AS-04	20	20	40	15	5	20	40	20
2017	AS-05	0	29	28	22	21	43	29	14
2017	AS-06	7	26	40	20	7	27	33	15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	42	9	10	6	3	73	17	153
2017	AS-01	34	35	13	13	3	3	70	16	38
2017	AS-02	30	33	10	20	3	3	65	24	30
2017	AS-03	39	48	0	4	9	0	87	13	23
2017	AS-04	15	55	10	10	10	0	70	20	20
2017	AS-05	21	43	14	0	7	14	75	8	14
2017	AS-06	40	47	7	0	7	0	87	7	15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	34	13	18	16	2	53	34	153
2017	AS-01	24	29	8	21	13	5	55	36	38
2017	AS-02	20	23	24	13	16	3	45	31	30
2017	AS-03	13	52	18	4	13	0	65	18	23
2017	AS-04	10	40	10	25	15	0	50	40	20
2017	AS-05	28	43	0	21	7	0	72	28	14
2017	AS-06	18	33	22	13	13	0	52	27	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	14	86	152
2017	AS-01	14	86	37
2014	AS	17	83	151
2014	AS-01	13	87	60
2014	AS-02	22	78	32
2014	AS-03	23	77	26
2014	AS-05	0	100	13

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	67	33	21
2014	AS	73	27	26

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	50	7	15	0	0	0	78	15	14
2014	AS	78	17	0	6	0	0	0	94	6	18

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	24	18	15	14	1	29	71	153
2017	AS-01	34	16	16	16	16	3	35	65	38
2017	AS-02	40	20	20	4	13	3	41	59	30
2017	AS-03	26	34	13	18	9	0	26	74	23
2017	AS-04	25	30	20	10	15	0	25	75	20
2017	AS-05	14	22	28	14	22	0	14	86	14
2017	AS-06	18	35	20	21	7	0	18	82	15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	25	107
2017	AS-01	38	24
2017	AS-02	18	17
2017	AS-03	24	17
2017	AS-04	26	15
2017	AS-05	34	12
2017	AS-06	16	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	31	107
2017	AS-01	33	24
2017	AS-02	41	17
2017	AS-03	48	17
2017	AS-04	27	15
2017	AS-05	17	12
2017	AS-06	17	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	25	107
2017	AS-01	38	24
2017	AS-02	36	17
2017	AS-03	24	17
2017	AS-04	20	15
2017	AS-05	25	12
2017	AS-06	8	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AS	55	107
2017	AS-01	30	24
2017	AS-02	59	17
2017	AS-03	52	17
2017	AS-04	74	15
2017	AS-05	58	12
2017	AS-06	67	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AS	9	107
2017	AS-01	0	24
2017	AS-02	18	17
2017	AS-03	12	17
2017	AS-04	13	15
2017	AS-05	0	12
2017	AS-06	8	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AS	39	107
2017	AS-01	54	24
2017	AS-02	36	17
2017	AS-03	48	17
2017	AS-04	27	15
2017	AS-05	25	12
2017	AS-06	33	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AS	5	43	17	11	5	20	104
2017	AS-01	4	39	13	17	9	18	23
2017	AS-02	6	53	23	0	6	11	17
2017	AS-03	6	49	6	19	6	13	16
2017	AS-04	0	36	36	15	0	14	14
2017	AS-05	8	59	0	8	0	25	12
2017	AS-06	0	41	26	8	8	17	12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	19	11	17	25	2	12	38	49	107
2017	AS-01	17	12	4	17	25	4	21	39	55	24
2017	AS-02	0	30	23	35	5	6	0	32	43	17
2017	AS-03	24	17	0	0	36	0	23	54	46	17
2017	AS-04	7	33	7	20	27	0	7	43	50	15
2017	AS-05	34	0	34	8	8	0	16	40	20	12
2017	AS-06	17	26	0	8	41	0	8	46	54	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	5	9	9	14	54	4	5	15	75	107
2017	AS-01	8	13	4	4	58	4	8	24	71	24
2017	AS-02	0	6	6	36	47	6	0	6	88	17
2017	AS-03	0	18	12	6	54	6	5	20	67	17
2017	AS-04	7	0	7	13	60	7	7	8	85	15
2017	AS-05	17	8	0	34	34	0	8	27	73	12
2017	AS-06	0	8	18	8	58	0	8	9	72	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Public Safety Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me