2017 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 54 31 4 8 3 0 0 85 11 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 42 5 5 3 0 0 87 8 38
2017 University certificate or diploma below the bachelor's level 64 36 0 0 0 0 0 100 0 11
2017 Bachelor's degree 48 44 3 5 0 0 0 93 5 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 43 4 5 1 0 0 91 5 311
2014 Secondary or high school graduation certificate or equivalent or less 43 46 0 7 3 0 0 90 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 36 0 2 4 0 0 94 6 53
2014 University certificate or diploma below the bachelor's level 34 66 0 0 0 0 0 100 0 13
2014 Bachelor's degree 49 48 0 2 1 0 0 97 3 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 40 2 3 0 0 0 94 4 283

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 77 16 4 0 3 0 0 93 3 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 19 3 3 3 0 0 92 5 38
2017 University certificate or diploma below the bachelor's level 100 0 0 0 0 0 0 100 0 11
2017 Bachelor's degree 76 23 2 0 0 0 0 98 0 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 80 16 1 2 0 1 0 97 2 310
2014 Secondary or high school graduation certificate or equivalent or less 77 16 3 0 0 0 3 97 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 19 2 0 2 0 0 96 2 53
2014 University certificate or diploma below the bachelor's level 94 6 0 0 0 0 0 100 0 13
2014 Bachelor's degree 83 17 0 0 0 0 0 100 0 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 82 16 1 1 0 0 0 98 1 283

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 62 27 4 0 7 0 0 89 7 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 29 3 3 8 0 0 86 11 38
2017 University certificate or diploma below the bachelor's level 65 16 19 0 0 0 0 81 0 11
2017 Bachelor's degree 56 29 7 6 2 0 0 85 8 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 23 6 9 4 0 0 81 14 311
2014 Secondary or high school graduation certificate or equivalent or less 50 30 7 3 7 0 3 83 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 26 9 10 2 0 2 79 12 53
2014 University certificate or diploma below the bachelor's level 73 27 0 0 0 0 0 100 0 13
2014 Bachelor's degree 68 21 4 5 2 0 0 89 7 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 21 5 12 3 0 0 79 15 283

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 12 11 12 7 0 0 70 19 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 21 5 13 3 0 0 79 16 38
2017 University certificate or diploma below the bachelor's level 55 28 0 17 0 0 0 83 17 11
2017 Bachelor's degree 61 36 0 3 1 0 0 96 4 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 33 6 6 1 0 0 87 6 311
2014 Secondary or high school graduation certificate or equivalent or less 53 30 3 10 3 0 0 83 13 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 36 4 6 2 0 0 89 8 53
2014 University certificate or diploma below the bachelor's level 54 25 20 0 0 0 0 80 0 13
2014 Bachelor's degree 66 26 4 4 0 0 0 92 4 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 30 2 5 2 0 0 91 6 283

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 38 8 19 3 0 0 69 23 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 47 2 2 5 0 0 90 8 38
2017 University certificate or diploma below the bachelor's level 36 36 0 19 9 0 0 72 28 11
2017 Bachelor's degree 35 47 5 12 2 0 0 82 13 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 39 7 9 3 0 0 81 12 311
2014 Secondary or high school graduation certificate or equivalent or less 30 30 26 7 7 0 0 61 13 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 38 13 8 6 0 0 74 13 53
2014 University certificate or diploma below the bachelor's level 20 52 20 7 0 0 0 73 7 13
2014 Bachelor's degree 31 48 8 10 2 0 1 80 12 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 41 8 11 4 0 0 76 16 283

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 62 4 8 3 0 0 85 11 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 27 7 13 0 0 0 79 13 38
2017 University certificate or diploma below the bachelor's level 27 64 0 9 0 0 0 91 9 11
2017 Bachelor's degree 55 35 6 3 3 0 0 89 5 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 41 7 4 2 0 0 88 5 311
2014 Secondary or high school graduation certificate or equivalent or less 33 47 17 3 0 0 0 80 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 30 9 6 2 0 0 83 8 53
2014 University certificate or diploma below the bachelor's level 47 13 26 14 0 0 0 60 14 13
2014 Bachelor's degree 41 49 5 4 2 0 0 90 5 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 48 4 3 1 0 0 91 4 283

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 47 0 8 3 0 0 89 11 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 27 2 11 0 0 0 87 11 38
2017 University certificate or diploma below the bachelor's level 27 55 19 0 0 0 0 81 0 11
2017 Bachelor's degree 65 27 5 2 1 0 0 92 3 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 38 3 3 1 0 0 94 4 310
2014 Secondary or high school graduation certificate or equivalent or less 43 43 13 0 0 0 0 87 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 36 2 0 4 0 0 94 4 53
2014 University certificate or diploma below the bachelor's level 53 14 33 0 0 0 0 67 0 13
2014 Bachelor's degree 52 39 2 5 2 0 0 91 6 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 40 5 3 1 0 0 91 4 283

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 35 16 12 3 0 0 69 15 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 29 5 0 0 0 0 95 0 38
2017 University certificate or diploma below the bachelor's level 64 27 0 9 0 0 0 91 9 11
2017 Bachelor's degree 66 29 5 0 1 0 0 95 1 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 29 5 4 1 0 0 91 4 311
2014 Secondary or high school graduation certificate or equivalent or less 40 40 10 7 3 0 0 80 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 39 2 4 0 2 0 94 4 53
2014 University certificate or diploma below the bachelor's level 53 47 0 0 0 0 0 100 0 13
2014 Bachelor's degree 61 28 7 4 1 0 0 89 4 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 36 5 3 0 0 0 93 3 283

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 43 31 16 4 7 0 0 73 11 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 37 3 5 0 0 0 92 5 38
2017 University certificate or diploma below the bachelor's level 72 28 0 0 0 0 0 100 0 11
2017 Bachelor's degree 47 29 10 5 7 1 1 77 13 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 38 6 11 6 0 0 77 17 311
2014 Secondary or high school graduation certificate or equivalent or less 43 37 16 3 0 0 0 80 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 38 6 6 2 0 0 87 8 53
2014 University certificate or diploma below the bachelor's level 47 53 0 0 0 0 0 100 0 13
2014 Bachelor's degree 48 33 8 8 4 0 0 80 11 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 37 9 9 5 0 0 77 14 283

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 34 8 0 15 0 4 76 16 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 16 5 3 3 0 0 89 5 38
2017 University certificate or diploma below the bachelor's level 25 37 19 19 0 0 0 63 19 11
2017 Bachelor's degree 44 22 5 8 8 0 15 76 18 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 21 6 5 5 0 20 80 12 311
2014 Secondary or high school graduation certificate or equivalent or less 28 38 7 7 14 0 7 70 22 29
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 24 10 4 8 2 12 75 13 53
2014 University certificate or diploma below the bachelor's level 6 33 21 7 0 0 33 58 10 13
2014 Bachelor's degree 46 21 7 11 3 0 12 77 16 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 20 7 13 9 0 20 65 27 283

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 54 16 0 7 0 0 77 7 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 31 7 5 5 0 0 82 11 38
2017 University certificate or diploma below the bachelor's level 27 36 0 37 0 0 0 63 37 11
2017 Bachelor's degree 39 42 10 7 2 0 0 81 9 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 46 7 3 3 0 0 87 5 310
2014 Secondary or high school graduation certificate or equivalent or less 36 50 10 0 3 0 0 87 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 40 19 4 2 0 0 75 6 53
2014 University certificate or diploma below the bachelor's level 20 66 7 0 7 0 0 86 7 13
2014 Bachelor's degree 32 47 17 2 1 0 0 79 4 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 50 9 5 2 0 0 84 7 283

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 34 19 8 7 0 0 66 15 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 27 23 5 0 0 0 72 5 38
2017 University certificate or diploma below the bachelor's level 36 27 28 9 0 0 0 63 9 11
2017 Bachelor's degree 28 40 15 13 3 1 0 69 16 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 40 15 10 4 0 0 71 14 310
2014 Secondary or high school graduation certificate or equivalent or less 33 37 16 7 7 0 0 70 13 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 40 11 8 8 0 0 74 15 53
2014 University certificate or diploma below the bachelor's level 33 33 27 7 0 0 0 66 7 13
2014 Bachelor's degree 25 42 13 15 3 2 0 69 18 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 35 21 15 4 0 0 61 19 283

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 46 31 0 3 0 0 66 3 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 42 15 0 0 0 0 85 0 38
2017 University certificate or diploma below the bachelor's level 28 44 28 0 0 0 0 72 0 11
2017 Bachelor's degree 26 59 6 7 3 0 0 84 9 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 43 8 7 2 0 0 83 9 310

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 42 16 4 7 0 0 73 11 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 44 5 3 0 3 0 92 3 38
2017 University certificate or diploma below the bachelor's level 55 27 9 0 0 0 9 90 0 11
2017 Bachelor's degree 51 38 6 4 2 0 0 89 5 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 60 33 3 2 1 0 0 94 3 310
2014 Secondary or high school graduation certificate or equivalent or less 57 20 17 7 0 0 0 76 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 36 8 0 2 0 0 91 2 53
2014 University certificate or diploma below the bachelor's level 48 46 7 0 0 0 0 93 0 13
2014 Bachelor's degree 46 50 2 0 2 0 0 96 2 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 35 5 3 1 0 0 91 4 283

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 23 16 12 11 0 0 62 23 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 41 18 8 0 0 0 75 8 38
2017 University certificate or diploma below the bachelor's level 27 36 28 9 0 0 0 63 9 11
2017 Bachelor's degree 39 39 7 10 5 0 0 78 15 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 40 12 7 3 0 0 78 10 309

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 39 12 4 3 0 0 81 7 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 26 13 3 0 0 0 85 3 38
2017 University certificate or diploma below the bachelor's level 36 37 17 9 0 0 0 73 9 11
2017 Bachelor's degree 53 39 4 3 0 0 0 92 3 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 36 5 3 1 0 0 91 4 310
2014 Secondary or high school graduation certificate or equivalent or less 70 20 10 0 0 0 0 90 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 76 20 2 2 0 0 0 96 2 53
2014 University certificate or diploma below the bachelor's level 54 39 0 7 0 0 0 93 7 13
2014 Bachelor's degree 61 29 10 0 1 0 0 89 1 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 65 27 5 2 1 0 0 92 3 283

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 51 12 8 3 0 0 77 11 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 31 12 11 3 0 0 74 14 38
2017 University certificate or diploma below the bachelor's level 45 27 19 9 0 0 0 72 9 11
2017 Bachelor's degree 39 38 10 7 6 1 0 77 13 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 40 7 8 2 0 0 84 9 310
2014 Secondary or high school graduation certificate or equivalent or less 20 40 20 16 3 0 0 60 20 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 42 19 4 8 0 0 70 11 53
2014 University certificate or diploma below the bachelor's level 27 59 14 0 0 0 0 86 0 13
2014 Bachelor's degree 36 41 14 6 3 0 0 77 9 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 44 12 11 4 0 0 73 15 282

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 51 16 4 3 0 0 77 7 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 31 13 5 3 0 0 79 8 38
2017 University certificate or diploma below the bachelor's level 45 9 28 17 0 0 0 55 17 11
2017 Bachelor's degree 37 48 4 8 4 0 0 84 11 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 35 12 8 4 0 0 76 11 309
2014 Secondary or high school graduation certificate or equivalent or less 40 37 13 6 3 0 0 77 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 34 7 4 6 0 0 83 9 53
2014 University certificate or diploma below the bachelor's level 59 27 0 14 0 0 0 86 14 13
2014 Bachelor's degree 38 46 5 8 2 0 0 84 11 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 41 12 10 4 0 0 73 15 283

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 46 19 4 3 0 0 73 7 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 34 5 8 0 0 0 87 8 38
2017 University certificate or diploma below the bachelor's level 45 45 0 9 0 0 0 91 9 11
2017 Bachelor's degree 37 46 7 6 4 0 0 83 10 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 39 11 5 2 0 1 81 8 310
2014 Secondary or high school graduation certificate or equivalent or less 36 47 10 7 0 0 0 83 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 28 6 2 9 0 0 83 11 53
2014 University certificate or diploma below the bachelor's level 40 46 14 0 0 0 0 86 0 13
2014 Bachelor's degree 42 44 5 4 2 0 3 89 6 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 38 12 3 2 0 1 82 5 283

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 51 4 8 7 0 0 81 15 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 29 7 8 3 0 0 82 10 38
2017 University certificate or diploma below the bachelor's level 27 36 19 19 0 0 0 63 19 11
2017 Bachelor's degree 49 36 10 3 3 0 0 85 5 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 45 7 4 2 0 0 87 6 309
2014 Secondary or high school graduation certificate or equivalent or less 46 43 3 3 3 0 0 90 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 30 6 0 4 0 0 91 4 53
2014 University certificate or diploma below the bachelor's level 40 46 7 0 7 0 0 86 7 13
2014 Bachelor's degree 50 34 9 4 2 0 0 84 7 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 41 8 4 2 0 0 85 7 283

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 38 12 16 0 0 0 73 16 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 42 7 2 3 0 0 88 5 38
2017 University certificate or diploma below the bachelor's level 28 55 8 9 0 0 0 83 9 11
2017 Bachelor's degree 26 45 16 9 4 0 0 71 13 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 37 26 14 3 0 0 58 16 311
2014 Secondary or high school graduation certificate or equivalent or less 40 46 13 0 0 0 0 87 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 36 15 6 0 2 0 79 6 53
2014 University certificate or diploma below the bachelor's level 41 59 0 0 0 0 0 100 0 13
2014 Bachelor's degree 21 52 16 9 2 0 0 73 11 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 44 21 7 5 0 0 66 12 283

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 16 42 8 16 0 4 24 32 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 26 42 19 5 0 0 24 33 38
2017 University certificate or diploma below the bachelor's level 19 36 27 9 0 0 9 10 60 11
2017 Bachelor's degree 8 20 35 23 11 0 3 34 29 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 16 37 27 11 0 3 40 21 310
2014 Secondary or high school graduation certificate or equivalent or less 7 23 37 23 7 0 3 31 31 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 25 39 17 11 0 0 29 32 53
2014 University certificate or diploma below the bachelor's level 0 14 20 52 14 0 0 66 14 13
2014 Bachelor's degree 3 16 33 31 13 0 4 46 20 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 16 34 32 11 1 2 45 20 282

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 4 27 30 31 0 0 61 12 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 5 21 40 23 0 5 67 11 38
2017 University certificate or diploma below the bachelor's level 0 0 9 16 47 9 19 87 0 11
2017 Bachelor's degree 6 12 18 24 36 1 4 63 19 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 8 24 37 24 1 3 64 12 310
2014 Secondary or high school graduation certificate or equivalent or less 3 17 17 30 23 3 7 59 22 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 11 32 28 21 2 2 51 16 53
2014 University certificate or diploma below the bachelor's level 0 7 0 66 27 0 0 93 7 13
2014 Bachelor's degree 2 4 20 35 34 0 5 73 6 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 8 25 40 20 0 2 62 12 279

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 24 28 8 20 0 4 29 42 25
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 42 32 13 3 0 2 16 51 38
2017 University certificate or diploma below the bachelor's level 19 27 19 17 9 0 9 29 50 11
2017 Bachelor's degree 9 15 33 26 15 0 3 42 25 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 19 34 23 12 1 2 36 29 311
2014 Secondary or high school graduation certificate or equivalent or less 7 17 37 23 13 0 3 38 24 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 2 19 43 25 11 0 0 36 21 53
2014 University certificate or diploma below the bachelor's level 14 0 45 13 28 0 0 41 14 13
2014 Bachelor's degree 7 14 35 25 16 0 4 42 22 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 20 33 24 10 0 1 34 32 282

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 8 38 23 19 0 4 44 16 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 18 35 37 11 0 0 48 18 38
2017 University certificate or diploma below the bachelor's level 0 19 44 19 9 0 9 31 21 11
2017 Bachelor's degree 8 7 44 24 14 2 2 39 16 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 13 37 29 11 0 1 41 22 309
2014 Secondary or high school graduation certificate or equivalent or less 10 13 23 33 17 0 3 52 24 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 17 28 23 24 0 0 47 25 53
2014 University certificate or diploma below the bachelor's level 0 0 7 40 53 0 0 93 0 13
2014 Bachelor's degree 6 11 29 37 15 0 2 53 17 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 14 40 26 13 0 1 39 21 283

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 19 23 19 23 0 0 43 34 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 18 21 24 11 0 5 37 40 38
2017 University certificate or diploma below the bachelor's level 19 36 17 19 0 0 9 21 60 11
2017 Bachelor's degree 14 29 26 16 9 2 4 27 46 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 21 36 16 8 1 2 24 38 310
2014 Secondary or high school graduation certificate or equivalent or less 13 27 16 20 20 0 3 42 41 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 15 38 21 15 0 0 36 26 53
2014 University certificate or diploma below the bachelor's level 0 7 13 47 33 0 0 80 7 13
2014 Bachelor's degree 8 16 27 28 15 2 4 46 26 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 19 39 19 10 0 1 29 31 283

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 16 34 12 31 3 4 46 17 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 5 24 29 23 0 8 57 17 38
2017 University certificate or diploma below the bachelor's level 0 9 28 25 28 0 9 59 10 11
2017 Bachelor's degree 8 19 23 24 18 6 1 45 30 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 18 33 21 12 4 3 36 29 310
2014 Secondary or high school graduation certificate or equivalent or less 0 13 10 33 30 0 13 73 16 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 10 27 35 19 2 4 57 14 52
2014 University certificate or diploma below the bachelor's level 0 7 0 34 52 0 7 92 8 13
2014 Bachelor's degree 2 2 20 37 32 5 2 73 5 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 7 30 38 19 1 2 58 11 282

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 7 16 43 12 19 4 0 32 24 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 21 38 18 7 0 0 26 37 38
2017 University certificate or diploma below the bachelor's level 0 17 55 9 0 9 9 11 21 11
2017 Bachelor's degree 6 20 37 21 12 1 3 34 27 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 14 41 23 8 2 2 32 26 310
2014 Secondary or high school graduation certificate or equivalent or less 7 23 27 17 16 3 7 37 33 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 12 43 19 19 4 0 40 16 53
2014 University certificate or diploma below the bachelor's level 0 33 26 20 21 0 0 41 33 13
2014 Bachelor's degree 5 14 29 27 16 4 4 47 21 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 17 34 21 13 0 1 35 30 283
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 53 35 12 0 0 0 0 88 0 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 74 18 0 0 5 0 3 94 6 38
2017 University certificate or diploma below the bachelor's level 73 27 0 0 0 0 0 100 0 11
2017 Bachelor's degree 65 25 5 5 1 0 0 90 6 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 20 4 8 4 0 0 84 12 311
2014 Secondary or high school graduation certificate or equivalent or less 70 13 10 7 0 0 0 84 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 19 6 8 6 0 4 80 14 53
2014 University certificate or diploma below the bachelor's level 66 34 0 0 0 0 0 100 0 13
2014 Bachelor's degree 72 18 2 7 1 0 0 90 7 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 20 3 8 4 0 0 84 13 283

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 31 16 12 8 4 0 64 20 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 30 16 11 2 8 8 65 16 37
2017 University certificate or diploma below the bachelor's level 45 19 19 9 8 0 0 64 17 11
2017 Bachelor's degree 27 40 9 7 7 5 5 74 16 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 37 11 12 4 3 4 71 17 311
2014 Secondary or high school graduation certificate or equivalent or less 27 40 10 16 7 0 0 67 23 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 32 20 13 8 2 2 57 22 53
2014 University certificate or diploma below the bachelor's level 40 33 20 7 0 0 0 73 7 13
2014 Bachelor's degree 27 35 15 8 5 4 6 69 14 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 35 14 11 6 3 1 68 18 283

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 50 8 4 0 0 0 88 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 42 5 5 2 3 0 87 8 38
2017 University certificate or diploma below the bachelor's level 55 36 0 9 0 0 0 91 9 11
2017 Bachelor's degree 51 32 6 5 6 0 0 83 11 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 33 7 6 2 0 0 85 8 311
2014 Secondary or high school graduation certificate or equivalent or less 30 47 7 16 0 0 0 77 16 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 36 4 17 8 0 0 72 25 53
2014 University certificate or diploma below the bachelor's level 33 53 7 7 0 0 0 86 7 13
2014 Bachelor's degree 48 33 8 8 2 0 0 81 11 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 32 6 10 4 0 0 81 13 283

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 50 12 8 4 0 0 77 12 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 53 3 5 0 2 0 92 5 38
2017 University certificate or diploma below the bachelor's level 36 55 0 9 0 0 0 91 9 11
2017 Bachelor's degree 49 32 10 6 2 1 1 83 8 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 39 7 5 2 1 0 86 7 311
2014 Secondary or high school graduation certificate or equivalent or less 40 43 3 10 3 0 0 83 13 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 38 10 6 4 0 0 81 9 53
2014 University certificate or diploma below the bachelor's level 40 53 7 0 0 0 0 93 0 13
2014 Bachelor's degree 43 45 4 4 1 2 0 90 6 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 44 6 5 1 1 0 89 5 283

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 34 12 8 4 8 4 74 13 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 43 10 10 3 8 0 75 14 38
2017 University certificate or diploma below the bachelor's level 17 55 9 19 0 0 0 72 19 11
2017 Bachelor's degree 36 32 8 5 6 11 2 78 13 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 31 9 8 3 8 1 78 12 310
2014 Secondary or high school graduation certificate or equivalent or less 23 40 10 10 3 13 0 73 16 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 32 22 10 8 4 2 58 18 53
2014 University certificate or diploma below the bachelor's level 46 28 13 0 7 6 0 78 7 13
2014 Bachelor's degree 38 37 10 6 1 6 2 82 8 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 30 12 4 1 10 4 81 6 283

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 27 31 8 12 4 0 48 20 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 29 15 21 5 13 8 47 34 38
2017 University certificate or diploma below the bachelor's level 9 17 37 9 17 0 9 29 29 11
2017 Bachelor's degree 14 26 14 18 9 17 2 49 33 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 26 16 20 8 14 2 48 33 310
2014 Secondary or high school graduation certificate or equivalent or less 13 34 10 7 20 17 0 56 32 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 34 17 21 7 6 2 51 30 53
2014 University certificate or diploma below the bachelor's level 7 33 47 7 0 6 0 42 7 13
2014 Bachelor's degree 13 30 20 12 10 12 2 51 26 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 31 21 15 9 9 3 48 28 283

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 43 4 0 4 0 0 92 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 51 7 2 0 0 0 90 2 38
2017 University certificate or diploma below the bachelor's level 45 47 0 0 8 0 0 92 8 11
2017 Bachelor's degree 54 40 3 4 0 0 0 93 4 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 34 3 5 1 0 0 92 5 310
2014 Secondary or high school graduation certificate or equivalent or less 40 37 13 10 0 0 0 77 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 43 2 4 4 0 0 91 8 53
2014 University certificate or diploma below the bachelor's level 27 67 6 0 0 0 0 94 0 13
2014 Bachelor's degree 61 29 8 0 1 2 0 91 1 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 37 4 4 1 0 0 91 5 282
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 42 8 8 0 0 0 84 8 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 31 7 11 0 0 0 82 11 38
2017 University certificate or diploma below the bachelor's level 55 36 9 0 0 0 0 91 0 11
2017 Bachelor's degree 38 42 12 8 1 0 0 80 9 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 41 8 6 3 0 0 84 8 310
2014 Secondary or high school graduation certificate or equivalent or less 63 20 13 3 0 0 0 84 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 34 5 4 8 0 0 83 12 53
2014 University certificate or diploma below the bachelor's level 34 27 39 0 0 0 0 61 0 13
2014 Bachelor's degree 36 41 13 8 2 0 0 77 10 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 40 10 8 3 0 0 79 11 283

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 50 38 8 4 0 0 0 88 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 35 12 3 0 0 3 84 3 38
2017 University certificate or diploma below the bachelor's level 37 53 9 0 0 0 0 91 0 11
2017 Bachelor's degree 49 33 5 7 4 2 1 85 11 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 34 8 4 2 1 0 87 6 310
2014 Secondary or high school graduation certificate or equivalent or less 63 20 13 0 0 3 0 86 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 43 9 6 4 0 0 81 9 53
2014 University certificate or diploma below the bachelor's level 47 20 33 0 0 0 0 67 0 13
2014 Bachelor's degree 48 39 6 4 2 0 0 87 7 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 33 9 4 3 0 0 84 7 283

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 54 27 8 12 0 0 0 81 12 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 44 5 8 3 0 3 84 11 38
2017 University certificate or diploma below the bachelor's level 55 27 9 9 0 0 0 81 9 11
2017 Bachelor's degree 41 37 6 11 4 1 0 78 15 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 37 5 6 3 0 0 87 9 311
2014 Secondary or high school graduation certificate or equivalent or less 54 20 20 3 3 0 0 73 6 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 39 9 11 4 0 0 75 15 53
2014 University certificate or diploma below the bachelor's level 41 39 21 0 0 0 0 79 0 13
2014 Bachelor's degree 48 40 2 6 3 0 0 89 9 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 39 6 6 3 0 0 85 9 282

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 88 8 0 4 0 0 0 96 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 86 8 0 0 3 0 3 97 3 38
2017 University certificate or diploma below the bachelor's level 81 9 0 9 0 0 0 91 9 11
2017 Bachelor's degree 79 16 2 1 2 0 0 95 3 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 79 13 2 4 2 0 0 92 5 311
2014 Secondary or high school graduation certificate or equivalent or less 80 13 3 0 3 0 0 93 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 13 2 6 0 0 2 92 6 53
2014 University certificate or diploma below the bachelor's level 73 20 7 0 0 0 0 93 0 13
2014 Bachelor's degree 86 12 1 1 0 0 0 98 1 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 74 14 4 5 3 0 0 88 8 283

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 53 27 12 4 0 4 0 84 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 34 5 0 5 0 3 89 6 38
2017 University certificate or diploma below the bachelor's level 72 19 9 0 0 0 0 91 0 11
2017 Bachelor's degree 59 24 6 7 1 2 1 85 8 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 29 4 5 4 1 2 86 9 310
2014 Secondary or high school graduation certificate or equivalent or less 50 27 10 10 3 0 0 77 13 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 27 4 8 2 2 4 86 10 53
2014 University certificate or diploma below the bachelor's level 61 32 7 0 0 0 0 93 0 13
2014 Bachelor's degree 47 29 8 8 5 2 2 79 13 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 30 4 7 10 3 4 78 17 283

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 23 4 8 0 0 0 88 8 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 26 5 5 3 0 3 86 8 38
2017 University certificate or diploma below the bachelor's level 81 0 9 9 0 0 0 81 9 11
2017 Bachelor's degree 57 27 7 5 3 0 0 84 8 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 30 5 4 3 0 1 88 7 311

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 23 4 4 4 0 0 88 8 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 24 8 8 0 3 3 84 8 38
2017 University certificate or diploma below the bachelor's level 72 19 0 9 0 0 0 91 9 11
2017 Bachelor's degree 55 28 8 4 4 2 0 85 8 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 60 26 4 5 3 1 0 87 8 311

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 72 16 12 0 0 0 0 88 0 25
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 26 5 11 3 0 0 82 13 38
2017 University certificate or diploma below the bachelor's level 81 9 9 0 0 0 0 91 0 11
2017 Bachelor's degree 50 34 4 10 2 0 0 83 12 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 30 9 6 3 0 0 82 9 310
2014 Secondary or high school graduation certificate or equivalent or less 60 30 7 0 3 0 0 90 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 26 9 12 4 0 0 75 15 53
2014 University certificate or diploma below the bachelor's level 53 33 14 0 0 0 0 86 0 13
2014 Bachelor's degree 47 40 6 6 1 0 0 87 7 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 35 10 7 3 0 1 80 10 283
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Bachelor's degree 36 39 15 5 3 0 2 77 7 43
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 35 12 9 6 2 5 72 16 176
2014 Bachelor's degree 23 54 9 8 2 2 3 80 11 53
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 46 13 8 4 0 5 74 12 161

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 39 16 12 4 0 0 69 16 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 42 13 13 3 3 0 70 16 38
2017 University certificate or diploma below the bachelor's level 36 45 19 0 0 0 0 81 0 11
2017 Bachelor's degree 46 29 5 10 6 3 0 78 16 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 36 8 9 2 1 0 81 11 309
2014 Secondary or high school graduation certificate or equivalent or less 20 34 30 10 3 3 0 55 14 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 42 19 4 4 2 0 73 8 53
2014 University certificate or diploma below the bachelor's level 53 40 0 0 0 0 7 100 0 13
2014 Bachelor's degree 44 43 5 6 2 0 0 87 8 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 43 7 9 1 1 0 82 11 283

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 42 16 4 12 0 0 69 16 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 45 21 13 3 0 0 63 15 38
2017 University certificate or diploma below the bachelor's level 36 19 36 9 0 0 0 55 9 11
2017 Bachelor's degree 39 28 13 11 7 3 0 69 18 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 41 12 13 4 0 0 71 17 311
2014 Secondary or high school graduation certificate or equivalent or less 21 48 7 14 10 0 0 69 24 29
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 34 19 10 4 0 0 68 14 53
2014 University certificate or diploma below the bachelor's level 52 20 13 7 0 0 7 78 8 13
2014 Bachelor's degree 40 40 10 8 2 1 0 81 9 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 43 13 12 5 0 0 70 17 283

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 42 19 4 12 4 0 64 16 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 29 29 21 5 0 0 45 26 38
2017 University certificate or diploma below the bachelor's level 17 37 28 17 0 0 0 55 17 11
2017 Bachelor's degree 21 33 18 14 7 7 0 58 23 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 35 19 19 7 2 0 55 26 310
2014 Secondary or high school graduation certificate or equivalent or less 13 43 20 13 3 7 0 61 18 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 40 14 21 4 2 0 60 25 53
2014 University certificate or diploma below the bachelor's level 20 46 14 0 13 0 7 71 14 13
2014 Bachelor's degree 25 43 12 15 2 3 0 70 18 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 34 21 19 9 1 0 50 28 282

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 35 23 4 8 4 0 64 12 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 39 16 16 5 3 0 62 22 38
2017 University certificate or diploma below the bachelor's level 17 55 9 9 0 9 0 79 10 11
2017 Bachelor's degree 21 42 15 9 9 4 0 66 18 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 37 16 11 5 4 0 67 17 311
2014 Secondary or high school graduation certificate or equivalent or less 20 37 23 7 10 3 0 59 17 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 38 17 9 8 2 0 65 18 53
2014 University certificate or diploma below the bachelor's level 34 33 20 7 0 0 7 71 8 13
2014 Bachelor's degree 33 33 16 12 2 3 0 68 15 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 43 17 15 5 2 0 62 21 283

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 42 12 12 8 4 0 68 20 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 45 5 21 8 0 0 65 29 38
2017 University certificate or diploma below the bachelor's level 17 55 28 0 0 0 0 72 0 11
2017 Bachelor's degree 17 39 16 16 9 3 0 57 26 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 42 16 13 7 1 0 64 20 311
2014 Secondary or high school graduation certificate or equivalent or less 20 43 23 3 7 3 0 66 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 40 20 15 6 2 0 58 22 53
2014 University certificate or diploma below the bachelor's level 20 46 14 13 0 0 7 71 14 13
2014 Bachelor's degree 22 39 22 11 2 4 0 64 14 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 45 14 18 6 0 0 61 25 282
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 50 16 4 0 4 0 80 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 56 13 0 2 0 0 85 2 38
2017 University certificate or diploma below the bachelor's level 55 36 9 0 0 0 0 91 0 11
2017 Bachelor's degree 31 41 16 8 4 1 0 73 11 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 45 13 7 2 0 0 78 9 310
2014 Secondary or high school graduation certificate or equivalent or less 46 37 7 7 3 0 0 83 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 47 11 0 2 0 0 87 2 53
2014 University certificate or diploma below the bachelor's level 21 66 6 7 0 0 0 87 7 13
2014 Bachelor's degree 42 42 11 5 0 0 0 83 5 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 41 13 13 3 0 0 71 16 283

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 47 11 4 0 0 0 85 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 28 11 8 0 3 0 81 8 38
2017 University certificate or diploma below the bachelor's level 73 9 8 0 0 0 9 91 0 11
2017 Bachelor's degree 55 36 6 3 0 1 0 92 3 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 35 4 1 0 1 0 95 1 310
2014 Secondary or high school graduation certificate or equivalent or less 70 23 0 7 0 0 0 93 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 36 4 0 2 2 0 94 2 53
2014 University certificate or diploma below the bachelor's level 73 27 0 0 0 0 0 100 0 13
2014 Bachelor's degree 66 31 2 0 0 1 0 98 0 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 31 3 1 0 1 0 96 1 282

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 50 12 4 0 4 0 84 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 35 14 8 2 0 0 75 11 37
2017 University certificate or diploma below the bachelor's level 36 64 0 0 0 0 0 100 0 11
2017 Bachelor's degree 46 38 7 6 2 0 1 85 8 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 31 6 3 1 3 0 90 4 310
2014 Secondary or high school graduation certificate or equivalent or less 43 40 10 3 3 0 0 84 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 43 8 4 4 0 0 85 8 53
2014 University certificate or diploma below the bachelor's level 47 46 7 0 0 0 0 93 0 13
2014 Bachelor's degree 51 34 6 6 0 2 2 88 6 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 29 5 4 3 1 1 88 7 283

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 43 30 8 0 4 0 61 8 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 37 31 3 0 2 5 63 3 38
2017 University certificate or diploma below the bachelor's level 37 53 9 0 0 0 0 91 0 11
2017 Bachelor's degree 36 25 22 12 2 3 0 63 14 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 37 11 3 1 3 0 85 5 309
2014 Secondary or high school graduation certificate or equivalent or less 33 27 26 7 3 3 0 62 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 25 26 8 4 4 0 61 12 53
2014 University certificate or diploma below the bachelor's level 46 20 27 6 0 0 0 66 6 13
2014 Bachelor's degree 47 32 14 5 0 1 2 81 5 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 35 9 3 2 1 0 86 5 283

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 23 23 11 16 12 0 43 30 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 23 21 24 5 21 0 36 37 38
2017 University certificate or diploma below the bachelor's level 17 37 0 19 9 17 0 66 34 11
2017 Bachelor's degree 21 26 14 11 14 10 3 54 30 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 25 16 10 7 14 5 59 21 310
2014 Secondary or high school graduation certificate or equivalent or less 13 30 17 13 20 7 0 47 35 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 21 32 8 15 13 2 35 27 53
2014 University certificate or diploma below the bachelor's level 7 52 21 13 0 6 0 63 14 13
2014 Bachelor's degree 22 28 18 18 5 4 6 55 25 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 27 12 7 13 10 4 62 24 283

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 31 8 8 4 0 0 81 12 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 32 3 3 3 0 3 92 6 38
2017 University certificate or diploma below the bachelor's level 72 19 9 0 0 0 0 91 0 11
2017 Bachelor's degree 53 38 5 3 1 0 1 91 4 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 24 7 7 2 0 1 84 9 311
2014 Secondary or high school graduation certificate or equivalent or less 57 27 7 10 0 0 0 83 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 26 4 6 2 2 2 88 8 53
2014 University certificate or diploma below the bachelor's level 65 35 0 0 0 0 0 100 0 13
2014 Bachelor's degree 60 25 5 8 1 0 2 87 8 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 30 6 10 2 0 0 82 12 283

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 19 12 0 4 0 0 84 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 76 16 8 0 0 0 0 92 0 38
2017 University certificate or diploma below the bachelor's level 81 19 0 0 0 0 0 100 0 11
2017 Bachelor's degree 76 20 3 1 0 0 0 96 1 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 78 18 2 2 0 1 0 96 2 310
2014 Secondary or high school graduation certificate or equivalent or less 70 23 3 3 0 0 0 93 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 15 6 2 0 0 0 92 2 53
2014 University certificate or diploma below the bachelor's level 86 14 0 0 0 0 0 100 0 13
2014 Bachelor's degree 78 20 0 2 0 0 0 98 2 106
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 70 23 4 3 0 0 0 93 3 283

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 39 4 8 12 3 0 76 20 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 48 13 2 3 3 0 81 5 38
2017 University certificate or diploma below the bachelor's level 19 53 19 9 0 0 0 72 9 11
2017 Bachelor's degree 38 34 11 10 5 2 0 74 15 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 41 10 7 3 0 0 80 10 308
2014 Secondary or high school graduation certificate or equivalent or less 40 26 20 7 3 3 0 69 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 44 9 15 3 0 0 72 19 53
2014 University certificate or diploma below the bachelor's level 27 52 14 7 0 0 0 79 7 13
2014 Bachelor's degree 35 41 9 12 4 0 0 75 15 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 35 15 13 10 1 0 62 23 283

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 31 19 15 23 0 0 43 38 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 28 24 24 10 3 3 38 37 38
2017 University certificate or diploma below the bachelor's level 9 8 27 28 28 0 0 17 56 11
2017 Bachelor's degree 27 28 11 19 14 0 1 55 33 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 35 13 9 7 2 2 69 17 311
2014 Secondary or high school graduation certificate or equivalent or less 7 27 20 13 30 0 3 34 45 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 19 26 10 32 2 2 29 43 53
2014 University certificate or diploma below the bachelor's level 6 7 39 35 13 0 0 13 48 13
2014 Bachelor's degree 19 26 7 22 26 0 0 45 47 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 17 17 19 33 0 3 29 54 282

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 46 27 4 0 0 0 69 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 40 21 8 3 3 0 68 11 38
2017 University certificate or diploma below the bachelor's level 17 28 27 28 0 0 0 45 28 11
2017 Bachelor's degree 27 43 13 9 4 4 0 73 14 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 43 16 8 2 1 0 73 11 310

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 46 12 0 0 0 0 88 0 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 48 14 0 0 0 0 86 0 38
2017 University certificate or diploma below the bachelor's level 63 28 9 0 0 0 0 91 0 11
2017 Bachelor's degree 49 36 7 4 4 1 0 86 7 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 38 11 2 1 3 0 86 3 309
2014 Secondary or high school graduation certificate or equivalent or less 60 33 7 0 0 0 0 93 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 42 4 2 2 2 0 92 4 53
2014 University certificate or diploma below the bachelor's level 54 46 0 0 0 0 0 100 0 13
2014 Bachelor's degree 61 33 4 1 1 0 0 94 2 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 33 9 1 0 4 0 89 2 283

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 36 8 0 0 8 0 91 0 25
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 47 8 2 3 3 0 86 5 38
2017 University certificate or diploma below the bachelor's level 45 45 9 0 0 0 0 91 0 11
2017 Bachelor's degree 41 45 6 6 2 0 0 86 8 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 40 10 5 1 1 0 83 7 310
2014 Secondary or high school graduation certificate or equivalent or less 62 28 7 3 0 0 0 90 3 29
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 42 11 0 0 2 0 89 0 53
2014 University certificate or diploma below the bachelor's level 47 53 0 0 0 0 0 100 0 13
2014 Bachelor's degree 58 32 5 3 1 1 0 91 4 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 40 10 4 1 1 0 85 5 283

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 35 12 4 0 0 0 84 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 42 3 2 0 0 0 95 2 38
2017 University certificate or diploma below the bachelor's level 53 28 19 0 0 0 0 81 0 11
2017 Bachelor's degree 53 37 4 4 2 0 0 90 6 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 31 6 3 1 0 0 90 4 308
2014 Secondary or high school graduation certificate or equivalent or less 60 36 3 0 0 0 0 97 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 38 4 0 2 0 0 94 2 53
2014 University certificate or diploma below the bachelor's level 53 47 0 0 0 0 0 100 0 13
2014 Bachelor's degree 62 36 1 1 1 0 0 98 2 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 35 5 4 1 0 0 90 5 283

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 38 16 4 4 0 0 77 8 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 42 13 5 3 0 0 79 8 38
2017 University certificate or diploma below the bachelor's level 36 37 27 0 0 0 0 73 0 11
2017 Bachelor's degree 46 35 8 7 4 0 0 81 11 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 34 13 5 4 0 0 78 9 310
2014 Secondary or high school graduation certificate or equivalent or less 57 30 7 3 3 0 0 87 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 34 5 0 2 0 0 93 2 53
2014 University certificate or diploma below the bachelor's level 60 33 0 0 7 0 0 93 7 13
2014 Bachelor's degree 52 38 5 5 1 0 0 89 5 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 43 8 5 2 1 0 84 8 283

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 46 4 8 4 0 0 84 12 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 50 13 2 3 0 0 82 5 38
2017 University certificate or diploma below the bachelor's level 36 37 17 9 0 0 0 73 9 11
2017 Bachelor's degree 45 34 9 6 6 0 0 79 12 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 42 11 6 3 0 0 80 9 311
2014 Secondary or high school graduation certificate or equivalent or less 57 27 7 7 3 0 0 83 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 34 5 2 2 0 0 91 4 53
2014 University certificate or diploma below the bachelor's level 53 33 7 0 7 0 0 86 7 13
2014 Bachelor's degree 50 41 3 4 2 0 0 91 6 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 41 10 7 4 0 0 80 10 283

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 27 31 4 0 4 0 64 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 37 18 0 8 2 3 73 8 38
2017 University certificate or diploma below the bachelor's level 45 0 9 36 9 0 0 45 45 11
2017 Bachelor's degree 42 22 17 12 5 1 1 66 17 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 26 18 8 5 3 0 68 14 311
2014 Secondary or high school graduation certificate or equivalent or less 54 23 20 0 3 0 0 77 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 32 13 4 8 0 0 75 11 53
2014 University certificate or diploma below the bachelor's level 53 26 0 14 7 0 0 79 21 13
2014 Bachelor's degree 41 26 20 5 5 4 0 69 10 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 30 16 11 4 4 0 67 16 283
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 42 35 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 49 35 37
2017 University certificate or diploma below the bachelor's level 55 9 36 11
2017 Bachelor's degree 14 51 35 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 48 35 311
2014 Secondary or high school graduation certificate or equivalent or less 13 63 24 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 55 28 53
2014 University certificate or diploma below the bachelor's level 7 86 7 13
2014 Bachelor's degree 12 62 27 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 49 35 283

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Bachelor's degree 0 7 53 19 0 20 15
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 7 53 17 0 4 52
2014 Bachelor's degree 27 14 20 32 9999 7 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 16 30 35 9999 6 42
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Bachelor's degree 8 92 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 92 310
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 91 53
2014 Bachelor's degree 12 88 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 90 282

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 24
2014 Bachelor's degree 53 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 29

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 24
2014 Bachelor's degree 67 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 78 29

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 24
2014 Bachelor's degree 0 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 29

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 24
2014 Bachelor's degree 0 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 29

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 24
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 29

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 24
2014 Bachelor's degree 41 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 29

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 24
2014 Bachelor's degree 33 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 29

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 24
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 29

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 24
2014 Bachelor's degree 33 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 24
2014 Bachelor's degree 53 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 29

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 24
2014 Bachelor's degree 46 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 29

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 24
2014 Bachelor's degree 0 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 29

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 24
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 29

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 24
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 29

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 24
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 24
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 29

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 24
2014 Bachelor's degree 0 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 29

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 24
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 29

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 24
2014 Bachelor's degree 0 15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 24
2014 Bachelor's degree 52 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 24
2014 Bachelor's degree 0 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 24
2014 Bachelor's degree 41 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 29

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 83 17 24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 8 31 12 8 18 4 35 25 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 27 22 2 0 33 8 59 4 38
2017 University certificate or diploma below the bachelor's level 36 28 19 8 9 0 0 64 17 11
2017 Bachelor's degree 19 13 16 3 2 35 12 61 9 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 16 14 2 1 38 11 67 6 309
2014 Secondary or high school graduation certificate or equivalent or less 30 7 23 7 7 20 7 50 18 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 15 20 11 6 21 11 45 25 53
2014 University certificate or diploma below the bachelor's level 14 14 27 13 0 32 0 41 19 13
2014 Bachelor's degree 12 11 11 9 2 42 13 50 24 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 13 14 4 4 36 10 58 15 283

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 19 23 8 4 15 0 59 14 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 29 11 0 0 8 3 88 0 38
2017 University certificate or diploma below the bachelor's level 45 28 17 0 0 9 0 81 0 11
2017 Bachelor's degree 28 45 13 3 2 8 1 80 5 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 35 10 3 1 11 2 85 4 310
2014 Secondary or high school graduation certificate or equivalent or less 43 16 23 10 0 7 0 64 11 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 36 15 4 4 4 0 77 8 53
2014 University certificate or diploma below the bachelor's level 27 39 27 6 0 0 0 66 6 13
2014 Bachelor's degree 31 41 12 2 1 13 0 84 3 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 26 17 5 3 11 2 71 9 283
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 47 19 4 0 0 3 76 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 42 13 0 0 3 12 85 0 38
2017 University certificate or diploma below the bachelor's level 36 47 0 9 0 0 8 90 10 11
2017 Bachelor's degree 19 28 9 4 3 2 35 75 10 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 27 9 3 1 1 45 77 7 311
2014 Secondary or high school graduation certificate or equivalent or less 27 44 23 0 0 0 6 75 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 38 17 6 0 2 11 74 6 53
2014 University certificate or diploma below the bachelor's level 7 54 0 7 0 0 32 90 10 13
2014 Bachelor's degree 11 28 3 4 2 2 51 80 13 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 20 5 4 1 2 62 75 13 283

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 31 27 8 4 16 7 50 15 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 27 26 0 0 13 17 62 0 38
2017 University certificate or diploma below the bachelor's level 9 19 28 0 0 19 25 50 0 11
2017 Bachelor's degree 10 14 16 4 3 13 41 52 14 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 18 9 4 1 10 49 66 13 311
2014 Secondary or high school graduation certificate or equivalent or less 13 40 20 10 0 3 12 64 12 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 25 15 12 4 17 20 52 24 53
2014 University certificate or diploma below the bachelor's level 14 14 14 14 0 6 38 50 25 13
2014 Bachelor's degree 7 15 9 4 3 14 49 58 19 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 11 6 4 0 13 63 60 16 283

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 23 19 4 0 4 3 75 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 26 8 3 0 8 17 85 4 38
2017 University certificate or diploma below the bachelor's level 37 28 25 0 0 9 0 72 0 11
2017 Bachelor's degree 26 20 7 2 1 7 37 83 5 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 22 6 1 1 5 46 85 3 311
2014 Secondary or high school graduation certificate or equivalent or less 24 44 27 0 0 0 6 72 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 31 13 8 2 7 11 72 12 53
2014 University certificate or diploma below the bachelor's level 14 48 7 0 0 0 32 90 0 13
2014 Bachelor's degree 14 22 5 2 0 10 48 85 4 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 11 7 1 1 5 63 72 7 283

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 43 19 27 0 8 0 3 64 8 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 35 5 5 0 16 14 84 8 38
2017 University certificate or diploma below the bachelor's level 19 37 25 0 9 9 0 62 10 11
2017 Bachelor's degree 22 23 6 2 2 10 35 82 7 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 21 8 2 0 5 45 81 3 311
2014 Secondary or high school graduation certificate or equivalent or less 24 40 27 3 0 0 6 68 4 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 34 21 6 2 6 11 66 9 53
2014 University certificate or diploma below the bachelor's level 20 41 7 0 0 0 32 90 0 13
2014 Bachelor's degree 12 22 2 3 1 12 47 84 10 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 11 7 3 1 5 62 70 10 283
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 100 26
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 97 311
2014 University certificate or diploma below the bachelor's level 0 100 13
2014 Bachelor's degree 5 95 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 2 98 283

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 81 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 90 10 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 8 38 0 0 23 4 48 0 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 16 21 0 0 40 5 60 0 38
2017 University certificate or diploma below the bachelor's level 36 19 19 0 9 17 0 66 11 11
2017 Bachelor's degree 17 12 11 2 1 44 12 68 7 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 15 12 1 0 40 13 72 2 311
2014 Secondary or high school graduation certificate or equivalent or less 13 24 20 0 0 30 13 65 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 19 17 4 2 28 9 64 9 53
2014 University certificate or diploma below the bachelor's level 20 40 27 0 0 13 0 69 0 13
2014 Bachelor's degree 14 15 8 5 1 46 10 66 14 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 13 14 2 0 42 11 67 4 283

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 19 35 0 0 7 4 61 0 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 26 5 0 0 10 5 94 0 38
2017 University certificate or diploma below the bachelor's level 36 55 0 0 0 9 0 100 0 11
2017 Bachelor's degree 31 33 14 2 1 19 0 79 4 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 37 9 2 0 12 2 87 2 310
2014 Secondary or high school graduation certificate or equivalent or less 27 33 20 0 0 16 3 75 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 32 11 0 2 17 0 84 2 53
2014 University certificate or diploma below the bachelor's level 34 53 13 0 0 0 0 87 0 13
2014 Bachelor's degree 36 37 11 3 1 10 1 82 5 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 29 12 2 0 15 3 83 3 283
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 39 8 4 0 0 0 88 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 35 8 5 5 3 2 80 11 38
2017 University certificate or diploma below the bachelor's level 44 37 9 0 9 0 0 81 9 11
2017 Bachelor's degree 48 30 14 4 1 1 2 80 5 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 28 16 3 4 1 1 77 7 308

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 22 31 8 16 0 0 46 23 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 30 32 7 10 0 0 51 17 38
2017 University certificate or diploma below the bachelor's level 9 8 55 0 28 0 0 17 28 11
2017 Bachelor's degree 7 25 32 21 14 0 1 32 36 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 19 33 20 19 0 0 28 39 310

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 38 27 16 4 0 0 53 19 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 48 21 5 2 0 0 72 7 38
2017 University certificate or diploma below the bachelor's level 9 45 36 9 0 0 0 55 9 11
2017 Bachelor's degree 17 25 41 11 5 0 2 42 17 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 28 30 19 10 0 0 41 29 308

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 26 23 4 19 0 0 53 23 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 30 11 25 10 0 3 53 36 38
2017 University certificate or diploma below the bachelor's level 9 28 17 27 19 0 0 37 45 11
2017 Bachelor's degree 11 33 24 19 13 0 1 44 32 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 21 30 20 15 1 1 34 36 311

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 53 23 4 12 8 0 0 77 19 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 25 5 3 2 0 0 90 5 37
2017 University certificate or diploma below the bachelor's level 55 17 28 0 0 0 0 72 0 11
2017 Bachelor's degree 25 39 17 9 8 0 2 65 17 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 28 25 15 12 0 1 48 27 311

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 26 8 12 4 0 0 77 16 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 26 18 8 0 0 0 74 8 37
2017 University certificate or diploma below the bachelor's level 44 37 0 19 0 0 0 81 19 11
2017 Bachelor's degree 27 28 28 7 10 0 0 55 16 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 28 24 19 10 0 0 48 29 311

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 38 27 4 0 0 0 69 4 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 35 14 8 0 0 0 79 8 37
2017 University certificate or diploma below the bachelor's level 45 28 17 0 9 0 0 73 9 11
2017 Bachelor's degree 33 30 24 6 5 0 2 65 11 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 37 19 10 3 1 0 68 13 311

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 34 19 19 0 0 0 61 19 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 39 26 2 8 0 0 64 10 37
2017 University certificate or diploma below the bachelor's level 19 45 19 9 8 0 0 64 17 11
2017 Bachelor's degree 22 40 25 8 4 0 1 62 12 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 39 24 10 5 0 0 60 16 311

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 54 12 8 0 0 0 81 8 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 30 14 5 2 0 0 79 7 37
2017 University certificate or diploma below the bachelor's level 37 55 8 0 0 0 0 92 0 11
2017 Bachelor's degree 33 29 23 12 3 1 0 62 15 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 40 20 9 4 0 0 68 13 310

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 23 8 23 4 0 0 65 27 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 30 10 6 7 0 0 77 13 37
2017 University certificate or diploma below the bachelor's level 37 44 9 0 9 0 0 81 9 11
2017 Bachelor's degree 29 37 20 11 2 0 1 67 13 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 35 24 11 3 1 0 62 13 311

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 19 4 8 0 0 4 88 8 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 15 13 0 0 0 3 86 0 38
2017 University certificate or diploma below the bachelor's level 63 28 0 9 0 0 0 91 9 11
2017 Bachelor's degree 76 16 5 1 0 0 3 94 1 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 24 8 2 1 0 1 88 3 311

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 81 4 8 8 0 0 0 84 8 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 89 8 0 0 0 0 3 100 0 38
2017 University certificate or diploma below the bachelor's level 73 9 8 0 0 0 9 91 0 11
2017 Bachelor's degree 81 10 4 1 2 0 3 93 3 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 83 10 3 2 0 1 1 95 2 310

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 34 12 4 8 0 0 77 12 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 40 11 5 0 0 0 85 5 38
2017 University certificate or diploma below the bachelor's level 64 28 0 8 0 0 0 92 8 11
2017 Bachelor's degree 62 22 11 3 2 0 0 84 5 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 35 9 2 1 0 1 88 3 311

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 23 4 12 0 0 0 84 12 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 24 11 0 2 0 0 87 2 38
2017 University certificate or diploma below the bachelor's level 100 0 0 0 0 0 0 100 0 11
2017 Bachelor's degree 64 17 11 6 2 0 0 81 8 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 31 9 4 2 0 1 86 6 311

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 16 0 4 4 4 31 88 12 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 13 3 0 0 0 25 96 0 38
2017 University certificate or diploma below the bachelor's level 91 0 0 0 0 0 9 100 0 11
2017 Bachelor's degree 55 22 8 2 0 0 14 89 2 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 23 11 2 0 0 11 85 2 310

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 20 8 4 4 0 4 83 8 25
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 22 0 0 0 0 5 100 0 38
2017 University certificate or diploma below the bachelor's level 90 0 0 10 0 0 0 90 10 10
2017 Bachelor's degree 65 24 7 2 0 0 3 91 2 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 28 10 3 1 0 1 86 4 309

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 12 4 12 4 4 4 79 17 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 24 5 0 0 0 5 95 0 38
2017 University certificate or diploma below the bachelor's level 81 19 0 0 0 0 0 100 0 11
2017 Bachelor's degree 77 10 8 1 1 0 3 90 2 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 83 9 3 2 1 1 1 94 3 311

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 35 4 8 4 0 0 84 12 25
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 30 7 3 0 0 3 90 3 38
2017 University certificate or diploma below the bachelor's level 53 28 0 19 0 0 0 81 19 11
2017 Bachelor's degree 47 34 14 2 1 0 2 83 3 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 30 10 5 1 0 1 84 6 311

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 31 42 16 4 0 0 38 19 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 37 33 10 3 0 0 54 13 38
2017 University certificate or diploma below the bachelor's level 9 28 44 9 9 0 0 37 19 11
2017 Bachelor's degree 8 33 38 15 5 0 0 42 21 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 31 45 13 7 0 0 35 20 311

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 16 34 19 19 0 0 38 27 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 10 38 31 14 0 0 44 18 37
2017 University certificate or diploma below the bachelor's level 9 19 17 45 9 0 0 55 28 11
2017 Bachelor's degree 9 17 38 27 9 0 0 36 26 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 22 43 24 7 0 0 31 26 310

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 50 19 8 4 0 0 69 12 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 40 28 5 2 5 0 62 8 38
2017 University certificate or diploma below the bachelor's level 27 73 0 0 0 0 0 100 0 11
2017 Bachelor's degree 9 40 19 20 5 7 0 52 28 108
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 38 22 16 6 4 0 54 23 308

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 31 27 16 4 0 0 54 19 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 37 15 10 5 5 0 68 16 38
2017 University certificate or diploma below the bachelor's level 9 64 27 0 0 0 0 73 0 11
2017 Bachelor's degree 15 44 17 13 10 1 0 59 24 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 45 19 17 6 2 0 57 24 311
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Bachelor's degree 14 86 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 86 311
2014 Bachelor's degree 5 95 107
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 86 282

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Bachelor's degree 88 12 16
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 81 19 42
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 69 31 36

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Bachelor's degree 36 57 7 0 0 0 0 93 0 14
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 29 12 12 3 0 0 73 15 34
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 27 9 3 3 0 0 84 6 29
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 73 23 0 0 0 4 0 76 24 26
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 23 5 0 3 5 0 67 33 38
2017 University certificate or diploma below the bachelor's level 44 47 9 0 0 0 0 44 56 11
2017 Bachelor's degree 52 35 2 4 2 6 0 55 45 109
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 30 8 2 2 4 1 56 44 311

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 12
2017 Bachelor's degree 5 44
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 128

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 12
2017 Bachelor's degree 18 44
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 128

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 12
2017 Bachelor's degree 18 44
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 128

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 12
2017 Bachelor's degree 12 44
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 128

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 12
2017 Bachelor's degree 2 44
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 128

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 12
2017 Bachelor's degree 61 44
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 128

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 44 9 0 0 0 11
2017 Bachelor's degree 22 70 6 0 0 2 45
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 62 8 4 1 8 127

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 17 26 7 0 0 9 64 8 12
2017 Bachelor's degree 28 20 16 10 9 6 11 58 23 46
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 30 11 4 1 0 12 82 6 131

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 17 17 0 17 16 16 49 25 12
2017 Bachelor's degree 9 6 11 11 13 12 38 30 49 46
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 10 9 2 6 4 64 47 26 131
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