2017 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 50 39 4 7 0 0 0 89 7 176
2017 Female gender 47 44 3 4 1 0 0 92 5 313
2014 Male gender 48 49 0 1 1 0 0 97 2 176
2014 Female gender 54 40 2 4 0 0 0 94 4 308

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 72 22 3 3 0 1 0 94 3 176
2017 Female gender 83 15 1 0 0 0 0 98 1 313
2014 Male gender 83 17 0 0 0 0 0 99 1 176
2014 Female gender 82 16 2 0 0 0 0 98 0 308

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 61 21 8 6 3 1 0 83 10 177
2017 Female gender 55 27 5 8 4 0 0 83 12 313
2014 Male gender 63 21 4 10 2 0 0 84 12 176
2014 Female gender 58 24 6 9 3 0 0 82 12 308

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 59 28 6 5 2 0 1 88 7 177
2017 Female gender 55 33 4 7 1 0 0 88 8 313
2014 Male gender 63 30 5 2 0 0 0 93 3 176
2014 Female gender 60 29 3 6 2 0 0 89 8 308

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 40 8 9 5 0 0 78 14 177
2017 Female gender 41 42 5 11 2 0 0 83 12 313
2014 Male gender 30 45 9 11 4 0 0 76 15 176
2014 Female gender 35 40 10 9 4 0 1 76 14 308

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 41 9 5 2 0 0 84 7 177
2017 Female gender 49 40 5 5 2 0 0 89 6 313
2014 Male gender 37 51 9 1 2 0 0 88 3 176
2014 Female gender 46 43 5 5 1 0 0 89 6 308

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 53 38 5 4 1 0 0 91 4 176
2017 Female gender 58 34 3 4 1 0 0 93 5 313
2014 Male gender 44 44 8 2 1 0 0 88 4 176
2014 Female gender 56 35 4 3 1 0 0 92 5 308

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 64 25 7 3 1 0 0 90 3 177
2017 Female gender 59 32 5 3 1 0 0 91 4 313
2014 Male gender 57 34 7 2 0 0 0 91 2 176
2014 Female gender 56 36 4 3 1 0 0 92 4 308

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 45 36 7 8 4 1 0 81 12 177
2017 Female gender 42 34 7 10 6 0 0 77 16 313
2014 Male gender 43 38 10 6 4 0 0 81 9 176
2014 Female gender 43 36 8 9 5 0 0 79 13 308

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 45 21 9 3 3 1 18 81 8 177
2017 Female gender 44 23 5 6 8 0 15 78 16 313
2014 Male gender 28 25 8 13 6 0 20 67 23 176
2014 Female gender 40 20 7 10 8 0 15 70 21 307

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 48 12 3 4 0 0 81 7 177
2017 Female gender 44 42 6 6 2 0 0 86 8 312
2014 Male gender 29 49 17 3 2 0 0 78 5 176
2014 Female gender 37 48 8 4 3 0 0 85 7 308

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 43 20 6 4 1 0 70 10 177
2017 Female gender 35 36 14 12 3 0 0 70 16 312
2014 Male gender 22 38 21 15 4 0 0 60 19 176
2014 Female gender 30 37 16 13 4 1 0 67 17 308

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 47 11 8 2 0 0 79 10 177
2017 Female gender 36 48 10 4 2 0 0 84 6 312

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 51 43 3 2 1 0 0 94 3 177
2017 Female gender 57 32 6 3 2 0 0 90 5 312
2014 Male gender 49 42 7 1 1 0 0 91 2 176
2014 Female gender 56 36 5 3 1 0 0 91 4 308

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 44 13 7 3 0 0 77 9 176
2017 Female gender 40 36 11 9 4 0 0 76 13 311

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 37 11 4 1 0 0 85 4 176
2017 Female gender 56 36 4 3 1 0 0 93 3 313
2014 Male gender 60 33 5 1 1 0 0 92 2 176
2014 Female gender 68 24 6 1 1 0 0 92 2 308

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 43 8 8 1 0 0 83 9 176
2017 Female gender 42 37 9 8 4 0 0 80 12 313
2014 Male gender 33 43 17 6 1 0 0 76 7 176
2014 Female gender 28 43 12 11 6 0 0 71 17 307

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 39 14 7 4 0 0 75 11 175
2017 Female gender 43 37 9 8 3 0 0 80 11 313
2014 Male gender 37 40 11 12 1 0 0 76 13 176
2014 Female gender 37 41 9 7 5 0 0 78 13 308

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 43 13 5 2 0 0 81 7 176
2017 Female gender 42 40 8 6 3 0 1 83 9 313
2014 Male gender 45 39 11 3 1 0 0 85 4 176
2014 Female gender 43 40 8 4 4 0 2 84 8 308

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 44 9 5 3 0 0 83 9 175
2017 Female gender 46 40 7 4 2 0 0 87 6 313
2014 Male gender 42 41 10 5 2 0 0 83 7 176
2014 Female gender 51 37 7 3 2 0 0 88 6 308

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 46 18 11 1 0 0 69 12 177
2017 Female gender 26 36 22 12 3 0 0 62 16 313
2014 Male gender 25 43 19 8 4 0 0 69 12 176
2014 Female gender 25 48 18 6 3 0 0 73 9 308

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 5 17 40 24 10 1 3 35 23 177
2017 Female gender 7 19 36 24 11 0 3 36 27 312
2014 Male gender 2 18 38 27 12 1 2 40 21 176
2014 Female gender 5 17 32 32 11 0 3 45 22 307

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 3 9 21 32 30 1 5 65 12 177
2017 Female gender 5 8 23 34 26 1 4 63 13 312
2014 Male gender 2 7 26 42 20 0 3 63 10 174
2014 Female gender 3 8 22 36 27 1 4 65 12 306

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 8 21 28 25 15 1 3 41 31 177
2017 Female gender 10 21 36 21 11 0 2 32 31 311
2014 Male gender 9 20 37 22 11 0 1 33 29 176
2014 Female gender 9 16 34 25 13 0 3 39 26 307

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 6 11 36 33 12 1 1 46 17 176
2017 Female gender 8 12 41 25 12 0 2 38 21 312
2014 Male gender 8 10 35 28 19 0 1 47 17 176
2014 Female gender 6 14 34 30 14 0 1 44 21 308

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 14 21 33 18 10 2 2 30 36 177
2017 Female gender 18 23 31 16 9 0 3 25 43 312
2014 Male gender 11 22 30 23 14 0 1 37 33 176
2014 Female gender 10 16 37 22 13 1 2 36 27 308

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 7 14 26 23 19 7 4 47 24 176
2017 Female gender 9 18 32 22 14 2 3 38 28 313
2014 Male gender 4 6 19 43 25 1 1 70 10 176
2014 Female gender 3 7 29 33 22 3 4 59 10 306

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 9 13 38 25 10 2 3 37 23 175
2017 Female gender 9 18 41 20 9 2 2 29 28 313
2014 Male gender 10 21 34 18 15 0 1 34 31 176
2014 Female gender 9 14 33 24 15 2 3 41 24 308
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 62 26 3 6 3 0 0 88 9 176
2017 Female gender 65 20 5 6 3 0 0 85 10 313
2014 Male gender 64 21 3 7 3 0 0 86 11 176
2014 Female gender 67 18 4 8 3 0 1 85 11 308

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 31 37 12 8 3 6 3 74 13 176
2017 Female gender 28 36 11 12 5 3 5 69 19 313
2014 Male gender 31 40 14 8 2 4 1 75 10 176
2014 Female gender 28 32 15 12 8 2 3 63 21 308

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 35 7 7 2 0 0 84 9 177
2017 Female gender 51 34 6 5 4 0 0 85 8 313
2014 Male gender 46 37 6 9 1 0 0 84 10 176
2014 Female gender 46 32 7 11 5 0 0 77 16 308

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 40 7 8 3 1 0 82 11 177
2017 Female gender 46 40 8 4 1 1 0 87 5 313
2014 Male gender 43 44 4 5 2 2 0 89 7 176
2014 Female gender 44 44 6 5 1 0 0 88 6 308

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 32 10 7 2 10 1 78 11 176
2017 Female gender 37 33 9 8 4 7 1 76 13 313
2014 Male gender 37 29 16 4 1 11 2 75 7 176
2014 Female gender 37 35 10 5 3 7 3 80 9 308

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 14 28 19 15 7 15 1 51 27 176
2017 Female gender 13 25 16 20 10 13 3 46 36 313
2014 Male gender 10 37 20 15 5 10 3 54 23 176
2014 Female gender 13 28 21 14 12 10 2 47 29 308

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 38 5 1 2 0 0 92 3 176
2017 Female gender 55 38 2 5 0 0 0 92 6 313
2014 Male gender 49 43 4 2 0 1 0 93 2 176
2014 Female gender 56 33 5 5 1 0 0 88 6 307
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 42 9 7 1 0 1 82 9 177
2017 Female gender 43 40 8 6 2 0 0 83 8 312
2014 Male gender 35 43 14 5 1 0 0 79 7 176
2014 Female gender 44 35 10 8 3 0 0 79 12 308

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 34 9 4 2 2 1 84 6 177
2017 Female gender 52 35 6 4 2 1 0 88 6 312
2014 Male gender 48 35 9 6 2 0 0 83 8 176
2014 Female gender 50 34 10 3 3 0 0 84 6 308

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 46 6 7 1 0 1 86 8 177
2017 Female gender 50 32 5 8 4 0 0 83 12 313
2014 Male gender 42 42 6 7 2 0 0 85 9 175
2014 Female gender 48 36 7 5 4 0 0 84 9 308

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 81 14 2 2 1 0 1 96 2 177
2017 Female gender 79 12 2 4 2 0 0 92 6 313
2014 Male gender 78 13 4 4 1 0 0 91 5 176
2014 Female gender 77 14 3 3 3 0 0 91 6 308

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 52 30 6 6 3 2 1 84 10 177
2017 Female gender 58 27 5 5 3 1 2 87 8 312
2014 Male gender 46 30 5 7 8 2 1 79 16 176
2014 Female gender 46 29 5 7 6 3 4 80 14 308

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 53 33 7 4 2 1 1 87 6 177
2017 Female gender 60 25 6 6 3 0 1 86 8 313

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 26 8 5 2 2 1 84 8 177
2017 Female gender 61 26 4 5 3 1 0 88 8 313

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 32 10 7 2 0 1 80 10 177
2017 Female gender 57 28 6 6 3 0 0 84 9 311
2014 Male gender 45 37 8 7 2 0 1 82 10 176
2014 Female gender 48 34 9 7 2 0 0 82 9 308
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 41 10 8 5 3 6 75 15 80
2017 Female gender 36 33 14 8 5 1 3 71 14 145
2014 Male gender 22 49 13 10 2 1 4 74 12 94
2014 Female gender 30 44 10 7 4 1 4 78 11 130

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 41 37 8 9 2 3 0 81 11 175
2017 Female gender 43 34 9 10 4 1 0 78 13 313
2014 Male gender 38 45 10 4 1 1 0 85 5 176
2014 Female gender 37 41 8 9 3 1 0 79 13 308

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 41 16 12 3 1 0 68 16 177
2017 Female gender 33 36 12 11 6 1 0 70 17 313
2014 Male gender 30 42 11 11 5 0 0 72 16 176
2014 Female gender 32 40 13 10 4 0 0 73 14 307

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 15 34 24 17 6 4 0 51 24 176
2017 Female gender 22 35 17 17 7 3 0 58 25 312
2014 Male gender 15 39 19 19 8 1 0 55 27 175
2014 Female gender 20 37 18 16 6 2 0 59 23 308

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 22 38 20 9 7 4 0 62 17 177
2017 Female gender 26 40 14 10 6 4 0 69 17 313
2014 Male gender 21 41 18 13 5 2 0 63 19 176
2014 Female gender 24 39 16 13 5 3 0 65 18 308

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 41 18 11 6 2 0 64 17 177
2017 Female gender 20 42 14 15 8 1 0 62 24 313
2014 Male gender 20 47 18 10 4 0 0 67 14 175
2014 Female gender 17 41 17 18 6 2 0 59 24 308
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 50 16 6 3 0 0 75 9 176
2017 Female gender 36 43 12 7 2 1 0 79 8 313
2014 Male gender 29 42 15 10 3 0 0 72 13 176
2014 Female gender 37 42 10 8 2 0 0 80 10 308

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 35 7 2 0 1 0 91 2 176
2017 Female gender 57 35 5 2 0 1 0 93 2 313
2014 Male gender 62 32 3 2 0 0 0 94 3 175
2014 Female gender 66 30 2 0 0 1 0 97 1 308

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 38 8 3 1 1 0 88 4 176
2017 Female gender 52 33 6 5 1 3 0 88 6 312
2014 Male gender 54 35 5 4 1 0 1 90 5 176
2014 Female gender 53 32 7 5 3 1 0 86 8 308

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 40 15 6 1 4 1 77 7 176
2017 Female gender 41 33 16 5 1 2 1 77 6 312
2014 Male gender 45 36 15 3 0 0 0 82 3 176
2014 Female gender 48 29 12 5 2 2 1 80 7 308

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 22 22 7 6 17 2 57 16 176
2017 Female gender 18 27 14 14 11 12 4 54 29 313
2014 Male gender 26 30 19 5 8 8 3 63 15 176
2014 Female gender 20 27 14 14 13 9 4 54 31 308

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 60 28 4 5 2 1 2 89 6 177
2017 Female gender 55 29 7 7 2 0 1 84 9 313
2014 Male gender 53 32 6 8 0 0 0 86 9 176
2014 Female gender 56 26 5 9 2 0 1 83 11 308

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 72 20 5 1 1 1 0 94 2 177
2017 Female gender 79 17 2 1 0 0 0 96 2 312
2014 Male gender 69 23 5 1 0 0 0 93 1 175
2014 Female gender 75 20 2 3 0 0 0 95 3 308

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 43 11 6 3 2 0 80 9 177
2017 Female gender 38 40 10 9 4 1 0 78 12 310
2014 Male gender 26 41 15 12 6 0 0 67 18 176
2014 Female gender 31 35 13 13 7 1 0 67 20 308

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 35 18 9 10 1 1 63 19 176
2017 Female gender 27 30 12 16 11 2 2 60 28 313
2014 Male gender 13 20 21 16 26 0 3 35 44 175
2014 Female gender 12 19 14 20 33 1 2 32 54 308

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 39 21 7 2 2 0 69 9 176
2017 Female gender 27 45 14 10 3 2 0 73 13 313

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 45 40 10 1 1 2 0 88 2 176
2017 Female gender 46 39 10 3 1 2 0 86 4 312
2014 Male gender 54 36 5 1 0 3 0 93 2 176
2014 Female gender 55 33 7 1 1 3 0 90 2 308

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 45 9 4 0 1 0 86 4 177
2017 Female gender 42 40 9 5 2 2 0 84 7 311
2014 Male gender 50 37 9 4 0 0 0 87 4 176
2014 Female gender 48 39 8 3 1 1 0 87 5 307

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 53 37 6 4 0 0 0 90 4 176
2017 Female gender 58 32 6 2 2 0 0 90 4 311
2014 Male gender 57 37 5 1 0 0 0 94 1 176
2014 Female gender 58 35 2 3 1 0 0 93 5 308

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 41 35 16 5 2 0 0 76 8 177
2017 Female gender 45 35 11 6 4 0 0 80 10 312
2014 Male gender 40 45 8 4 1 1 0 87 5 176
2014 Female gender 51 36 6 5 3 0 0 87 7 308

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 43 11 6 3 1 0 80 10 177
2017 Female gender 40 40 10 6 4 0 0 80 10 313
2014 Male gender 41 42 7 7 3 0 0 83 10 176
2014 Female gender 47 38 7 5 3 0 0 85 8 308

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 23 23 9 4 2 1 63 13 177
2017 Female gender 40 26 16 9 5 3 1 69 15 313
2014 Male gender 38 31 17 9 3 3 0 71 12 176
2014 Female gender 39 28 17 8 5 3 0 69 14 308
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Male gender 17 51 31 177
2017 Female gender 17 46 37 312
2014 Male gender 15 54 31 176
2014 Female gender 14 55 31 308

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Male gender 16 7 44 26 0 6 31
2017 Female gender 18 18 49 9 0 6 52
2014 Male gender 26 7 25 42 9999 0 27
2014 Female gender 21 19 29 22 9999 8 42
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 9 91 177
2017 Female gender 9 91 311
2014 Male gender 7 93 175
2014 Female gender 12 88 308

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 43 14
2017 Female gender 60 28
2014 Male gender 72 14
2014 Female gender 33 39

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 44 14
2017 Female gender 53 28
2014 Male gender 35 14
2014 Female gender 76 39

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 14
2017 Female gender 0 28
2014 Male gender 0 14
2014 Female gender 0 39

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Male gender 0 14
2014 Female gender 0 39

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 14
2017 Female gender 0 28
2014 Female gender 0 39

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Male gender 59 14
2017 Female gender 32 28
2014 Male gender 43 14
2014 Female gender 35 39

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Male gender 43 14
2017 Female gender 22 28
2014 Female gender 43 39

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Female gender 33 28
2014 Female gender 41 39

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Female gender 30 28
2014 Female gender 37 39

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Male gender 37 14
2014 Female gender 32 39

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Male gender 57 14
2017 Female gender 64 28
2014 Male gender 85 14
2014 Female gender 56 39

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Female gender 29 28
2014 Female gender 33 39

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Female gender 0 28
2014 Male gender 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Female gender 29 28
2014 Female gender 37 39

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Female gender 28 28
2014 Male gender 57 14
2014 Female gender 12 39

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 44 14
2017 Female gender 61 28
2014 Male gender 35 14
2014 Female gender 55 39

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Female gender 33 28
2014 Female gender 37 39

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 14
2017 Female gender 0 28
2014 Male gender 0 14
2014 Female gender 0 39

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Female gender 21 28
2014 Male gender 36 14
2014 Female gender 17 39

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 14
2017 Female gender 26 28

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Female gender 21 28
2014 Female gender 19 39

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Female gender 22 28

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 14
2014 Male gender 0 14
2014 Female gender 0 39

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 28
2014 Male gender 0 14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 36 14
2017 Female gender 34 28
2014 Female gender 58 39

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 14
2014 Male gender 0 14
2014 Female gender 0 39

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 52 14
2017 Female gender 57 28
2014 Male gender 36 14
2014 Female gender 52 39

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 28

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 77 23 14
2017 Female gender 93 7 28

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 18 16 14 3 1 39 9 65 9 176
2017 Female gender 17 17 17 3 2 32 11 61 9 312
2014 Male gender 19 14 13 5 1 35 12 62 13 176
2014 Female gender 16 12 16 7 5 35 10 50 21 308

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 38 13 2 1 9 0 82 4 176
2017 Female gender 38 35 11 3 1 10 2 83 5 313
2014 Male gender 41 33 14 2 0 9 1 82 3 176
2014 Female gender 32 29 18 5 3 11 1 70 10 308
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 12 29 15 4 2 2 36 66 10 177
2017 Female gender 22 31 7 2 1 1 37 84 5 313
2014 Male gender 9 24 8 4 2 1 52 71 12 176
2014 Female gender 12 27 5 4 1 2 49 80 9 308

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 10 15 17 4 1 12 40 53 11 177
2017 Female gender 10 20 11 4 2 11 43 65 12 313
2014 Male gender 2 16 11 4 2 13 52 52 18 176
2014 Female gender 8 14 7 6 1 13 51 62 18 308

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 24 10 1 1 6 38 80 2 177
2017 Female gender 27 21 6 2 1 5 38 85 4 313
2014 Male gender 13 18 9 3 0 6 51 72 8 176
2014 Female gender 16 19 8 1 1 6 50 78 5 308

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 19 23 12 2 0 9 36 75 4 177
2017 Female gender 24 23 8 1 2 5 37 82 5 312
2014 Male gender 15 18 9 2 0 6 49 75 6 176
2014 Female gender 13 19 8 3 1 7 49 72 10 308
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Female gender 4 96 313
2014 Male gender 2 98 176
2014 Female gender 3 97 308

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Female gender 92 11
2014 Female gender 69 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11
2014 Female gender 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11
2014 Female gender 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11
2014 Female gender 0 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11
2014 Female gender 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11
2014 Female gender 0 10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11
2014 Female gender 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Female gender 45 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11
2014 Female gender 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11
2014 Female gender 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11
2014 Female gender 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11
2014 Female gender 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Female gender 47 11
2014 Female gender 49 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11
2014 Female gender 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Female gender 46 11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Female gender 100 0 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 19 15 14 1 1 42 9 68 2 177
2017 Female gender 19 14 14 1 1 39 13 67 3 313
2014 Male gender 23 17 11 2 0 36 9 74 5 176
2014 Female gender 14 14 15 2 1 43 11 61 7 308

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 37 12 1 1 12 1 85 1 176
2017 Female gender 36 34 11 2 0 14 3 84 3 313
2014 Male gender 46 31 9 1 0 11 1 88 2 176
2014 Female gender 33 32 14 2 1 16 2 80 4 308
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 21 18 4 5 2 1 71 10 176
2017 Female gender 48 35 13 2 2 0 1 83 4 311

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 9 23 41 15 12 0 1 32 27 177
2017 Female gender 10 21 29 20 20 0 0 31 40 312

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 14 37 31 11 6 0 1 52 17 177
2017 Female gender 15 26 32 17 9 0 0 41 27 310

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 12 27 27 18 14 0 1 40 32 177
2017 Female gender 14 24 26 20 15 1 1 38 36 313

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 33 23 8 7 0 1 62 15 177
2017 Female gender 26 28 19 15 12 0 1 55 26 312

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 37 19 13 6 0 0 63 18 177
2017 Female gender 26 23 25 17 10 0 0 49 26 311

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 41 16 8 3 1 1 72 12 177
2017 Female gender 33 32 22 8 4 0 0 66 12 311

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 37 26 11 5 1 1 58 16 177
2017 Female gender 23 39 23 9 5 0 0 63 14 311

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 42 17 10 2 1 0 70 13 177
2017 Female gender 31 36 21 8 4 0 0 68 12 310

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 34 23 11 4 1 0 61 15 177
2017 Female gender 31 35 20 10 3 0 0 67 13 311

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 69 20 7 1 1 1 1 91 2 177
2017 Female gender 65 22 8 3 1 0 2 89 4 313

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 88 5 4 1 0 1 2 95 1 176
2017 Female gender 79 12 3 2 1 0 2 94 3 313

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 52 34 7 5 1 1 0 87 6 177
2017 Female gender 54 31 11 2 2 0 1 86 3 313

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 31 7 4 2 1 1 87 6 177
2017 Female gender 59 24 10 5 2 0 1 84 6 313

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 21 9 2 1 1 13 87 3 176
2017 Female gender 54 21 8 2 0 0 14 88 2 313

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 60 23 9 4 1 1 2 86 5 175
2017 Female gender 62 26 7 2 1 0 2 89 3 310

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 80 11 5 2 1 2 1 93 2 177
2017 Female gender 79 11 4 2 1 0 3 92 4 313

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 52 28 10 7 2 0 1 81 9 177
2017 Female gender 52 33 10 3 1 0 1 86 4 312

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 5 39 42 10 5 0 0 44 15 177
2017 Female gender 7 28 43 16 7 0 0 35 22 313

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 5 16 43 27 9 0 0 36 21 177
2017 Female gender 6 22 39 25 8 0 0 33 28 312

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 13 35 25 12 7 7 0 52 21 176
2017 Female gender 13 43 19 17 4 3 0 59 21 310

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 13 44 21 14 5 3 0 58 20 177
2017 Female gender 15 43 17 15 8 1 0 59 23 313
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 10 90 177
2017 Female gender 14 86 313
2014 Male gender 10 90 176
2014 Female gender 12 88 307

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 79 21 18
2017 Female gender 84 16 44
2014 Male gender 48 52 13
2014 Female gender 91 9 39

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 21 20 21 0 0 0 59 21 14
2017 Female gender 46 43 5 3 3 0 0 89 6 37
2014 Female gender 64 20 10 2 3 0 0 84 5 37
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 30 7 3 2 7 1 53 47 177
2017 Female gender 58 31 5 1 2 4 0 60 40 313

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 8 77
2017 Female gender 10 117

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 17 77
2017 Female gender 22 117

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 13 77
2017 Female gender 14 117

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Male gender 19 77
2017 Female gender 16 117

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Male gender 4 77
2017 Female gender 3 117

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Male gender 62 77
2017 Female gender 54 117

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Male gender 17 67 4 4 1 7 77
2017 Female gender 21 63 10 2 0 5 115

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 41 21 14 10 2 2 9 70 14 78
2017 Female gender 36 29 13 2 4 1 14 77 8 121

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 9 8 6 4 8 6 59 48 33 78
2017 Female gender 7 12 12 4 9 7 49 43 31 121
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