2017 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 50 41 3 5 1 0 0 91 6 440
2017 Quebec (excluding National Capital Region) 43 40 17 0 0 0 0 83 0 17
2017 British Columbia 40 40 6 13 0 0 0 80 13 15
2014 National Capital Region 52 42 1 3 1 0 0 94 4 422
2014 Ontario (excluding National Capital Region) 40 51 0 9 0 0 0 91 9 12
2014 Quebec (excluding National Capital Region) 31 69 0 0 0 0 0 100 0 16
2014 British Columbia 39 57 4 0 0 0 0 96 0 17
2014 Alberta 47 53 0 0 0 0 0 100 0 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 80 17 1 1 0 1 0 97 2 440
2017 Quebec (excluding National Capital Region) 60 34 6 0 0 0 0 94 0 17
2017 British Columbia 86 8 0 6 0 0 0 94 6 15
2014 National Capital Region 82 16 1 0 0 0 0 98 1 422
2014 Ontario (excluding National Capital Region) 75 17 9 0 0 0 0 91 0 12
2014 Quebec (excluding National Capital Region) 32 68 0 0 0 0 0 100 0 16
2014 British Columbia 87 13 0 0 0 0 0 100 0 17
2014 Alberta 100 0 0 0 0 0 0 100 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 57 25 6 8 4 0 0 82 12 441
2017 Quebec (excluding National Capital Region) 48 23 11 12 6 0 0 71 17 17
2017 British Columbia 79 21 0 0 0 0 0 100 0 15
2014 National Capital Region 57 24 6 10 3 0 0 81 13 422
2014 Ontario (excluding National Capital Region) 41 33 8 9 9 0 0 75 18 12
2014 Quebec (excluding National Capital Region) 19 50 6 25 0 0 0 69 25 16
2014 British Columbia 95 5 0 0 0 0 0 100 0 17
2014 Alberta 92 0 0 0 8 0 0 92 8 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 58 29 5 6 1 0 0 87 8 441
2017 Quebec (excluding National Capital Region) 47 53 0 0 0 0 0 100 0 17
2017 British Columbia 39 54 7 0 0 0 0 93 0 15
2014 National Capital Region 61 29 4 4 1 0 0 90 6 422
2014 Ontario (excluding National Capital Region) 49 34 0 17 0 0 0 83 17 12
2014 Quebec (excluding National Capital Region) 44 43 6 6 0 0 0 88 6 16
2014 British Columbia 69 22 0 9 0 0 0 91 9 17
2014 Alberta 77 16 0 8 0 0 0 92 8 11

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 41 40 5 10 3 0 0 81 13 441
2017 Quebec (excluding National Capital Region) 43 34 11 11 0 0 0 77 11 17
2017 British Columbia 26 61 6 6 0 0 0 87 6 15
2014 National Capital Region 35 39 11 11 4 0 0 74 15 422
2014 Ontario (excluding National Capital Region) 8 59 0 25 9 0 0 67 33 12
2014 Quebec (excluding National Capital Region) 25 75 0 0 0 0 0 100 0 16
2014 British Columbia 22 57 4 13 4 0 0 78 17 17
2014 Alberta 46 39 8 8 0 0 0 85 8 11

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 48 39 6 5 2 0 0 87 7 441
2017 Quebec (excluding National Capital Region) 37 63 0 0 0 0 0 100 0 17
2017 British Columbia 47 40 13 0 0 0 0 87 0 15
2014 National Capital Region 45 45 5 4 1 0 0 90 5 422
2014 Ontario (excluding National Capital Region) 9 50 17 9 16 0 0 59 25 12
2014 Quebec (excluding National Capital Region) 38 43 12 6 0 0 0 81 6 16
2014 British Columbia 26 61 9 4 0 0 0 87 4 17
2014 Alberta 47 45 8 0 0 0 0 92 0 11

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 57 35 3 4 1 0 0 92 5 440
2017 Quebec (excluding National Capital Region) 48 52 0 0 0 0 0 100 0 17
2017 British Columbia 60 27 13 0 0 0 0 87 0 15
2014 National Capital Region 53 38 5 3 1 0 0 91 5 422
2014 Ontario (excluding National Capital Region) 25 50 17 9 0 0 0 75 9 12
2014 Quebec (excluding National Capital Region) 50 43 6 0 0 0 0 94 0 16
2014 British Columbia 31 61 4 4 0 0 0 91 4 17
2014 Alberta 55 38 0 8 0 0 0 92 8 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 62 28 6 3 1 0 0 90 4 441
2017 Quebec (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 17
2017 British Columbia 52 42 0 0 6 0 0 94 6 15
2014 National Capital Region 56 35 6 3 0 0 0 91 3 422
2014 Ontario (excluding National Capital Region) 49 34 0 17 0 0 0 83 17 12
2014 Quebec (excluding National Capital Region) 37 50 6 6 0 0 0 88 6 16
2014 British Columbia 48 35 4 13 0 0 0 83 13 17
2014 Alberta 61 39 0 0 0 0 0 100 0 11

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 45 34 7 9 5 0 0 79 14 441
2017 Quebec (excluding National Capital Region) 59 35 6 0 0 0 0 94 0 17
2017 British Columbia 19 42 6 26 7 0 0 61 32 15
2014 National Capital Region 45 34 8 8 5 0 0 79 13 422
2014 Ontario (excluding National Capital Region) 41 33 17 0 9 0 0 75 9 12
2014 Quebec (excluding National Capital Region) 38 56 6 0 0 0 0 94 0 16
2014 British Columbia 17 61 13 9 0 0 0 78 9 17
2014 Alberta 47 38 8 8 0 0 0 85 8 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 44 22 6 6 6 0 16 79 14 441
2017 Quebec (excluding National Capital Region) 52 17 18 0 6 0 7 74 6 17
2017 British Columbia 45 13 0 0 14 0 27 80 20 15
2014 National Capital Region 33 22 7 13 8 0 18 66 25 422
2014 Ontario (excluding National Capital Region) 35 46 0 0 10 0 10 89 11 11
2014 Quebec (excluding National Capital Region) 63 25 0 0 12 0 0 88 12 16
2014 British Columbia 39 26 22 4 0 0 9 72 5 17
2014 Alberta 62 23 0 0 8 0 8 92 8 11

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 41 44 7 5 3 0 0 84 8 440
2017 Quebec (excluding National Capital Region) 42 46 11 0 0 0 0 89 0 17
2017 British Columbia 21 58 14 0 6 0 0 79 6 15
2014 National Capital Region 35 47 11 4 2 0 0 83 6 422
2014 Ontario (excluding National Capital Region) 25 51 0 17 8 0 0 75 25 12
2014 Quebec (excluding National Capital Region) 38 43 19 0 0 0 0 81 0 16
2014 British Columbia 13 52 30 0 4 0 0 65 4 17
2014 Alberta 31 46 23 0 0 0 0 77 0 11

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 33 38 15 10 3 0 0 71 13 440
2017 Quebec (excluding National Capital Region) 24 41 34 0 0 0 0 66 0 17
2017 British Columbia 6 34 27 19 13 0 0 40 32 15
2014 National Capital Region 27 37 17 13 5 1 0 64 18 422
2014 Ontario (excluding National Capital Region) 17 51 8 25 0 0 0 68 25 12
2014 Quebec (excluding National Capital Region) 25 44 12 19 0 0 0 69 19 16
2014 British Columbia 26 22 17 30 4 0 0 48 35 17
2014 Alberta 15 47 38 0 0 0 0 62 0 11

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 36 46 11 6 2 0 0 82 8 440
2017 Quebec (excluding National Capital Region) 19 70 11 0 0 0 0 89 0 17
2017 British Columbia 46 42 0 6 6 0 0 87 13 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 57 34 5 3 1 0 0 91 4 440
2017 Quebec (excluding National Capital Region) 36 53 11 0 0 0 0 89 0 17
2017 British Columbia 47 39 0 0 6 8 0 93 7 15
2014 National Capital Region 55 36 5 2 1 0 0 91 4 422
2014 Ontario (excluding National Capital Region) 67 25 9 0 0 0 0 91 0 12
2014 Quebec (excluding National Capital Region) 38 50 6 6 0 0 0 88 6 16
2014 British Columbia 31 52 17 0 0 0 0 83 0 17
2014 Alberta 46 54 0 0 0 0 0 100 0 11

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 39 38 11 8 3 0 0 77 12 438
2017 Quebec (excluding National Capital Region) 36 47 17 0 0 0 0 83 0 17
2017 British Columbia 13 47 13 14 13 0 0 60 27 15

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 54 36 6 3 1 0 0 90 4 440
2017 Quebec (excluding National Capital Region) 41 47 11 0 0 0 0 89 0 17
2017 British Columbia 53 40 0 6 0 0 0 94 6 15
2014 National Capital Region 65 27 5 2 1 0 0 92 2 422
2014 Ontario (excluding National Capital Region) 76 8 8 0 8 0 0 84 8 12
2014 Quebec (excluding National Capital Region) 50 43 6 0 0 0 0 94 0 16
2014 British Columbia 61 9 22 4 0 4 0 73 5 17
2014 Alberta 70 30 0 0 0 0 0 100 0 11

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 42 39 9 8 3 0 0 81 10 440
2017 Quebec (excluding National Capital Region) 36 53 11 0 0 0 0 89 0 17
2017 British Columbia 33 34 0 27 6 0 0 66 34 15
2014 National Capital Region 31 42 13 10 4 0 0 73 14 421
2014 Ontario (excluding National Capital Region) 25 50 16 0 9 0 0 75 9 12
2014 Quebec (excluding National Capital Region) 6 81 6 6 0 0 0 88 6 16
2014 British Columbia 39 22 22 13 4 0 0 61 17 17
2014 Alberta 31 39 30 0 0 0 0 70 0 11

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 41 37 11 8 4 0 0 78 11 439
2017 Quebec (excluding National Capital Region) 36 47 11 6 0 0 0 83 6 17
2017 British Columbia 19 34 26 14 6 0 0 53 21 15
2014 National Capital Region 36 41 10 10 4 0 0 77 14 422
2014 Ontario (excluding National Capital Region) 51 32 8 0 9 0 0 83 9 12
2014 Quebec (excluding National Capital Region) 32 50 12 6 0 0 0 81 6 16
2014 British Columbia 26 35 17 22 0 0 0 61 22 17
2014 Alberta 32 53 8 0 8 0 0 85 8 11

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 41 41 9 6 2 0 1 82 8 440
2017 Quebec (excluding National Capital Region) 43 40 17 0 0 0 0 83 0 17
2017 British Columbia 26 40 13 21 0 0 0 66 21 15
2014 National Capital Region 45 37 10 3 3 0 1 83 6 422
2014 Ontario (excluding National Capital Region) 25 67 8 0 0 0 0 92 0 12
2014 Quebec (excluding National Capital Region) 38 56 0 6 0 0 0 94 6 16
2014 British Columbia 31 22 22 13 0 0 13 60 15 17
2014 Alberta 31 69 0 0 0 0 0 100 0 11

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 44 41 8 5 2 0 0 85 7 439
2017 Quebec (excluding National Capital Region) 48 40 6 0 0 6 0 94 0 17
2017 British Columbia 27 53 7 6 6 0 0 80 13 15
2014 National Capital Region 48 39 7 3 2 0 0 87 6 422
2014 Ontario (excluding National Capital Region) 34 41 8 8 9 0 0 75 17 12
2014 Quebec (excluding National Capital Region) 44 31 25 0 0 0 0 75 0 16
2014 British Columbia 40 30 9 17 4 0 0 70 22 17
2014 Alberta 39 30 30 0 0 0 0 70 0 11

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 25 40 20 12 3 0 0 65 15 441
2017 Quebec (excluding National Capital Region) 18 59 23 0 0 0 0 77 0 17
2017 British Columbia 34 19 33 14 0 0 0 53 14 15
2014 National Capital Region 26 44 18 8 4 0 0 71 12 422
2014 Ontario (excluding National Capital Region) 25 50 18 0 8 0 0 75 8 12
2014 Quebec (excluding National Capital Region) 19 68 12 0 0 0 0 88 0 16
2014 British Columbia 22 52 26 0 0 0 0 74 0 17
2014 Alberta 32 23 38 8 0 0 0 55 8 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 7 19 37 24 10 0 3 35 26 440
2017 Quebec (excluding National Capital Region) 6 6 47 24 17 0 0 41 11 17
2017 British Columbia 0 6 27 47 13 0 6 64 7 15
2014 National Capital Region 4 19 36 26 13 1 2 40 23 421
2014 Ontario (excluding National Capital Region) 9 17 18 33 24 0 0 57 25 12
2014 Quebec (excluding National Capital Region) 0 0 25 75 0 0 0 75 0 16
2014 British Columbia 0 17 30 31 4 4 13 42 21 17
2014 Alberta 8 8 31 45 8 0 0 53 16 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 4 9 24 33 26 1 4 61 14 440
2017 Quebec (excluding National Capital Region) 0 0 11 36 53 0 0 89 0 17
2017 British Columbia 0 6 0 61 26 0 6 93 7 15
2014 National Capital Region 3 9 24 37 23 1 3 62 13 418
2014 Ontario (excluding National Capital Region) 9 18 32 18 24 0 0 41 26 12
2014 Quebec (excluding National Capital Region) 0 0 12 50 38 0 0 88 0 16
2014 British Columbia 0 0 26 35 22 0 17 69 0 17
2014 Alberta 0 0 30 55 15 0 0 70 0 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 10 21 33 22 12 0 2 34 33 439
2017 Quebec (excluding National Capital Region) 0 13 42 34 11 0 0 46 13 17
2017 British Columbia 8 21 39 26 6 0 0 32 29 15
2014 National Capital Region 11 19 33 23 13 0 1 36 30 421
2014 Ontario (excluding National Capital Region) 0 9 41 25 25 0 0 50 9 12
2014 Quebec (excluding National Capital Region) 0 25 63 12 0 0 0 12 25 16
2014 British Columbia 9 13 26 35 0 0 17 42 26 17
2014 Alberta 8 0 23 61 8 0 0 69 8 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 8 13 39 27 12 0 2 39 21 438
2017 Quebec (excluding National Capital Region) 6 0 35 54 6 0 0 60 6 17
2017 British Columbia 0 13 40 40 6 0 0 47 13 15
2014 National Capital Region 7 13 36 27 17 0 1 44 20 422
2014 Ontario (excluding National Capital Region) 0 26 8 49 17 0 0 66 26 12
2014 Quebec (excluding National Capital Region) 0 6 56 38 0 0 0 38 6 16
2014 British Columbia 13 26 13 48 0 0 0 48 39 17
2014 Alberta 8 23 32 30 8 0 0 38 30 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 17 23 32 16 9 1 3 25 42 440
2017 Quebec (excluding National Capital Region) 6 19 35 29 11 0 0 40 24 17
2017 British Columbia 6 26 34 34 0 0 0 34 32 15
2014 National Capital Region 12 19 34 21 13 1 1 34 31 422
2014 Ontario (excluding National Capital Region) 9 9 25 41 17 0 0 58 18 12
2014 Quebec (excluding National Capital Region) 0 19 68 13 0 0 0 13 19 16
2014 British Columbia 4 13 22 48 0 0 13 55 20 17
2014 Alberta 8 0 70 15 8 0 0 23 8 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 8 17 32 21 15 4 3 39 27 441
2017 Quebec (excluding National Capital Region) 11 7 0 42 29 6 6 79 21 17
2017 British Columbia 14 14 38 21 7 7 0 30 30 14
2014 National Capital Region 4 7 26 38 21 1 3 61 12 421
2014 Ontario (excluding National Capital Region) 0 9 8 42 32 9 0 82 10 12
2014 Quebec (excluding National Capital Region) 0 0 0 31 63 6 0 100 0 16
2014 British Columbia 0 0 32 41 27 0 0 68 0 16
2014 Alberta 0 0 61 32 8 0 0 39 0 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 10 17 40 20 9 2 2 30 28 439
2017 Quebec (excluding National Capital Region) 0 0 48 46 6 0 0 52 0 17
2017 British Columbia 6 27 34 13 13 0 6 28 36 15
2014 National Capital Region 11 17 33 21 16 1 2 38 29 422
2014 Ontario (excluding National Capital Region) 8 18 16 42 17 0 0 59 25 12
2014 Quebec (excluding National Capital Region) 0 6 50 31 12 0 0 43 6 16
2014 British Columbia 9 13 44 17 4 0 13 25 25 17
2014 Alberta 0 15 31 38 16 0 0 54 15 11
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 64 23 4 6 3 0 0 86 9 440
2017 Quebec (excluding National Capital Region) 41 30 6 17 6 0 0 71 23 17
2017 British Columbia 79 13 0 0 0 0 8 100 0 15
2014 National Capital Region 63 20 4 8 4 0 0 84 12 422
2014 Ontario (excluding National Capital Region) 59 32 0 9 0 0 0 91 9 12
2014 Quebec (excluding National Capital Region) 63 25 6 6 0 0 0 88 6 16
2014 British Columbia 87 9 0 0 0 0 5 100 0 17
2014 Alberta 92 0 0 0 8 0 0 92 8 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 29 36 11 10 4 4 5 72 16 440
2017 Quebec (excluding National Capital Region) 30 53 11 6 0 0 0 83 6 17
2017 British Columbia 6 14 13 34 26 0 6 22 64 15
2014 National Capital Region 31 33 14 12 6 3 2 67 19 422
2014 Ontario (excluding National Capital Region) 24 51 9 8 9 0 0 75 17 12
2014 Quebec (excluding National Capital Region) 13 56 12 6 6 6 0 74 13 16
2014 British Columbia 9 31 30 4 9 0 17 48 16 17
2014 Alberta 30 23 39 0 8 0 0 54 8 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 52 34 6 6 3 0 0 86 8 441
2017 Quebec (excluding National Capital Region) 66 29 6 0 0 0 0 94 0 17
2017 British Columbia 13 53 6 21 6 0 0 66 27 15
2014 National Capital Region 47 32 7 11 4 0 0 78 15 422
2014 Ontario (excluding National Capital Region) 41 41 9 9 0 0 0 82 9 12
2014 Quebec (excluding National Capital Region) 50 50 0 0 0 0 0 100 0 16
2014 British Columbia 43 22 13 13 9 0 0 65 22 17
2014 Alberta 31 61 0 8 0 0 0 92 8 11

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 43 40 8 5 2 1 0 84 7 441
2017 Quebec (excluding National Capital Region) 65 35 0 0 0 0 0 100 0 17
2017 British Columbia 26 61 6 6 0 0 0 87 6 15
2014 National Capital Region 45 42 6 5 1 1 0 88 7 422
2014 Ontario (excluding National Capital Region) 24 59 0 18 0 0 0 82 18 12
2014 Quebec (excluding National Capital Region) 57 37 0 0 0 0 6 100 0 16
2014 British Columbia 17 70 13 0 0 0 0 87 0 17
2014 Alberta 38 39 16 8 0 0 0 77 8 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 36 34 10 8 4 8 1 77 13 440
2017 Quebec (excluding National Capital Region) 59 18 11 6 0 6 0 82 6 17
2017 British Columbia 26 27 13 13 8 13 0 61 24 15
2014 National Capital Region 36 32 12 5 2 10 3 78 8 422
2014 Ontario (excluding National Capital Region) 25 50 17 9 0 0 0 75 9 12
2014 Quebec (excluding National Capital Region) 32 50 6 0 0 6 6 93 0 16
2014 British Columbia 26 35 22 9 4 4 0 64 14 17
2014 Alberta 39 30 16 8 0 0 8 75 8 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 14 26 18 18 9 14 2 47 32 440
2017 Quebec (excluding National Capital Region) 18 70 6 6 0 0 0 89 6 17
2017 British Columbia 0 13 13 40 21 13 0 15 70 15
2014 National Capital Region 12 32 19 14 10 10 3 50 28 422
2014 Ontario (excluding National Capital Region) 8 43 25 8 9 8 0 55 18 12
2014 Quebec (excluding National Capital Region) 13 37 31 6 6 6 0 54 13 16
2014 British Columbia 0 22 22 31 4 22 0 28 45 17
2014 Alberta 0 39 30 16 8 0 8 42 25 11

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 54 37 3 4 1 0 0 92 5 440
2017 Quebec (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 17
2017 British Columbia 46 54 0 0 0 0 0 100 0 15
2014 National Capital Region 53 36 5 4 1 1 0 90 5 421
2014 Ontario (excluding National Capital Region) 49 51 0 0 0 0 0 100 0 12
2014 Quebec (excluding National Capital Region) 57 43 0 0 0 0 0 100 0 16
2014 British Columbia 48 35 4 9 4 0 0 83 13 17
2014 Alberta 38 39 23 0 0 0 0 77 0 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 43 39 8 7 2 0 0 83 9 440
2017 Quebec (excluding National Capital Region) 18 64 17 0 0 0 0 83 0 17
2017 British Columbia 19 55 6 19 0 0 0 74 19 15
2014 National Capital Region 41 37 11 8 3 0 0 79 11 422
2014 Ontario (excluding National Capital Region) 34 33 25 8 0 0 0 68 8 12
2014 Quebec (excluding National Capital Region) 32 62 6 0 0 0 0 94 0 16
2014 British Columbia 35 31 22 9 4 0 0 65 13 17
2014 Alberta 31 54 8 8 0 0 0 85 8 11

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 51 33 7 4 2 1 1 86 6 440
2017 Quebec (excluding National Capital Region) 41 59 0 0 0 0 0 100 0 17
2017 British Columbia 47 34 7 13 0 0 0 80 13 15
2014 National Capital Region 52 32 9 4 3 0 0 85 7 422
2014 Ontario (excluding National Capital Region) 41 42 17 0 0 0 0 83 0 12
2014 Quebec (excluding National Capital Region) 44 56 0 0 0 0 0 100 0 16
2014 British Columbia 17 48 9 22 4 0 0 65 26 17
2014 Alberta 31 54 15 0 0 0 0 85 0 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 48 36 5 7 3 0 0 85 10 441
2017 Quebec (excluding National Capital Region) 36 47 11 6 0 0 0 83 6 17
2017 British Columbia 27 39 7 27 0 0 0 66 27 15
2014 National Capital Region 46 37 7 6 4 0 0 84 10 421
2014 Ontario (excluding National Capital Region) 50 33 17 0 0 0 0 83 0 12
2014 Quebec (excluding National Capital Region) 44 50 6 0 0 0 0 94 0 16
2014 British Columbia 26 39 9 26 0 0 0 65 26 17
2014 Alberta 31 61 8 0 0 0 0 92 0 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 80 13 2 3 1 0 0 94 5 441
2017 Quebec (excluding National Capital Region) 76 19 0 6 0 0 0 94 6 17
2017 British Columbia 86 6 0 0 0 0 8 100 0 15
2014 National Capital Region 76 14 4 4 2 0 0 90 6 422
2014 Ontario (excluding National Capital Region) 60 24 9 8 0 0 0 83 8 12
2014 Quebec (excluding National Capital Region) 69 31 0 0 0 0 0 100 0 16
2014 British Columbia 82 13 0 0 0 0 5 100 0 17
2014 Alberta 100 0 0 0 0 0 0 100 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 58 27 6 4 3 1 2 87 7 440
2017 Quebec (excluding National Capital Region) 42 58 0 0 0 0 0 100 0 17
2017 British Columbia 27 26 6 26 6 0 8 58 35 15
2014 National Capital Region 47 28 6 8 6 2 4 79 15 422
2014 Ontario (excluding National Capital Region) 58 25 0 18 0 0 0 82 18 12
2014 Quebec (excluding National Capital Region) 44 56 0 0 0 0 0 100 0 16
2014 British Columbia 13 39 0 0 43 4 0 55 45 17
2014 Alberta 84 16 0 0 0 0 0 100 0 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 59 27 5 5 2 0 1 88 7 441
2017 Quebec (excluding National Capital Region) 53 47 0 0 0 0 0 100 0 17
2017 British Columbia 40 20 13 21 6 0 0 60 27 15

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 60 25 5 5 3 1 0 86 9 441
2017 Quebec (excluding National Capital Region) 53 41 6 0 0 0 0 94 0 17
2017 British Columbia 40 39 6 6 0 8 0 86 7 15

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 55 28 8 7 3 0 0 83 9 439
2017 Quebec (excluding National Capital Region) 53 41 0 6 0 0 0 94 6 17
2017 British Columbia 20 54 7 13 6 0 0 74 19 15
2014 National Capital Region 49 32 9 7 2 0 1 81 10 422
2014 Ontario (excluding National Capital Region) 34 58 8 0 0 0 0 92 0 12
2014 Quebec (excluding National Capital Region) 44 56 0 0 0 0 0 100 0 16
2014 British Columbia 17 44 17 17 4 0 0 61 22 17
2014 Alberta 54 31 15 0 0 0 0 85 0 11
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 34 34 13 7 6 1 4 73 14 205
2014 National Capital Region 27 42 12 9 4 1 5 73 14 192
2014 Quebec (excluding National Capital Region) 27 64 9 0 0 0 0 91 0 11
2014 British Columbia 10 90 0 0 0 0 0 100 0 10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 41 35 9 10 3 2 0 77 13 439
2017 Quebec (excluding National Capital Region) 41 53 0 0 0 6 0 100 0 17
2017 British Columbia 47 39 0 6 8 0 0 86 14 15
2014 National Capital Region 36 43 9 8 2 1 0 80 10 422
2014 Ontario (excluding National Capital Region) 32 41 18 9 0 0 0 74 9 12
2014 Quebec (excluding National Capital Region) 32 68 0 0 0 0 0 100 0 16
2014 British Columbia 30 35 13 17 4 0 0 65 22 17
2014 Alberta 46 46 8 0 0 0 0 92 0 11

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 30 39 13 13 5 1 0 69 18 441
2017 Quebec (excluding National Capital Region) 47 29 18 0 0 6 0 81 0 17
2017 British Columbia 21 39 26 6 8 0 0 60 14 15
2014 National Capital Region 29 42 13 12 5 0 0 71 16 421
2014 Ontario (excluding National Capital Region) 24 42 18 0 17 0 0 66 17 12
2014 Quebec (excluding National Capital Region) 44 50 6 0 0 0 0 94 0 16
2014 British Columbia 30 35 17 13 4 0 0 65 17 17
2014 Alberta 39 31 30 0 0 0 0 70 0 11

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 18 35 20 17 7 3 0 54 25 439
2017 Quebec (excluding National Capital Region) 17 47 7 17 0 11 0 73 19 17
2017 British Columbia 26 19 20 35 0 0 0 45 35 15
2014 National Capital Region 17 35 20 19 7 2 0 53 27 422
2014 Ontario (excluding National Capital Region) 25 42 25 0 8 0 0 67 8 12
2014 Quebec (excluding National Capital Region) 19 56 19 0 0 6 0 80 0 16
2014 British Columbia 18 46 9 23 5 0 0 64 27 16
2014 Alberta 8 84 8 0 0 0 0 92 0 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 24 39 16 10 6 4 0 66 17 441
2017 Quebec (excluding National Capital Region) 30 42 11 6 0 11 0 81 6 17
2017 British Columbia 0 47 26 19 0 8 0 51 21 15
2014 National Capital Region 23 38 18 14 5 2 0 62 20 422
2014 Ontario (excluding National Capital Region) 32 33 18 8 9 0 0 66 17 12
2014 Quebec (excluding National Capital Region) 19 62 6 6 0 6 0 87 7 16
2014 British Columbia 30 39 0 26 4 0 0 70 30 17
2014 Alberta 0 61 30 0 0 8 0 67 0 11

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 19 42 16 14 7 2 0 62 21 441
2017 Quebec (excluding National Capital Region) 30 40 0 24 0 6 0 74 26 17
2017 British Columbia 6 47 6 13 27 0 0 53 40 15
2014 National Capital Region 16 43 16 16 6 1 0 61 23 422
2014 Ontario (excluding National Capital Region) 41 25 34 0 0 0 0 66 0 12
2014 Quebec (excluding National Capital Region) 26 56 12 6 0 0 0 81 6 16
2014 British Columbia 23 32 23 19 5 0 0 54 23 16
2014 Alberta 23 31 39 8 0 0 0 54 8 11
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 32 45 13 7 2 1 0 78 9 440
2017 Quebec (excluding National Capital Region) 30 40 24 6 0 0 0 70 6 17
2017 British Columbia 34 33 27 0 6 0 0 66 6 15
2014 National Capital Region 33 43 11 11 2 0 0 76 13 422
2014 Ontario (excluding National Capital Region) 32 42 25 0 0 0 0 75 0 12
2014 Quebec (excluding National Capital Region) 38 37 25 0 0 0 0 75 0 16
2014 British Columbia 35 31 35 0 0 0 0 65 0 17
2014 Alberta 31 53 16 0 0 0 0 84 0 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 56 35 5 1 0 1 0 93 1 440
2017 Quebec (excluding National Capital Region) 47 34 13 6 0 0 0 82 6 17
2017 British Columbia 60 32 0 8 0 0 0 92 8 15
2014 National Capital Region 65 30 3 1 0 1 0 95 2 421
2014 Ontario (excluding National Capital Region) 40 60 0 0 0 0 0 100 0 12
2014 Quebec (excluding National Capital Region) 57 43 0 0 0 0 0 100 0 16
2014 British Columbia 48 48 4 0 0 0 0 96 0 17
2014 Alberta 54 46 0 0 0 0 0 100 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 50 36 7 4 1 2 0 88 5 439
2017 Quebec (excluding National Capital Region) 64 29 7 0 0 0 0 93 0 17
2017 British Columbia 27 32 6 27 6 0 0 60 34 15
2014 National Capital Region 55 32 6 5 2 1 1 88 7 422
2014 Ontario (excluding National Capital Region) 50 42 0 0 8 0 0 92 8 12
2014 Quebec (excluding National Capital Region) 50 37 13 0 0 0 0 87 0 16
2014 British Columbia 22 44 4 17 9 4 0 68 27 17
2014 Alberta 46 16 30 0 0 0 8 67 0 11

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 39 36 16 5 1 2 1 77 6 439
2017 Quebec (excluding National Capital Region) 40 29 24 0 0 7 0 74 0 17
2017 British Columbia 7 47 20 21 6 0 0 53 27 15
2014 National Capital Region 47 33 13 4 1 1 1 82 5 422
2014 Ontario (excluding National Capital Region) 25 40 34 0 0 0 0 66 0 12
2014 Quebec (excluding National Capital Region) 57 43 0 0 0 0 0 100 0 16
2014 British Columbia 17 30 22 18 9 4 0 50 28 17
2014 Alberta 39 38 15 8 0 0 0 77 8 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 20 24 17 12 9 14 3 54 25 440
2017 Quebec (excluding National Capital Region) 23 48 23 0 6 0 0 71 6 17
2017 British Columbia 8 20 13 21 19 19 0 34 50 15
2014 National Capital Region 22 28 16 11 12 8 4 57 25 422
2014 Ontario (excluding National Capital Region) 17 49 0 9 18 8 0 71 29 12
2014 Quebec (excluding National Capital Region) 19 38 6 6 0 25 6 82 9 16
2014 British Columbia 4 26 26 9 22 9 4 35 35 17
2014 Alberta 16 8 45 8 8 8 8 28 18 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 56 29 6 6 2 0 0 86 8 441
2017 Quebec (excluding National Capital Region) 36 41 6 12 6 0 0 77 17 17
2017 British Columbia 66 13 7 0 0 0 14 92 0 15
2014 National Capital Region 52 30 6 10 1 0 0 83 11 422
2014 Ontario (excluding National Capital Region) 59 24 0 9 0 0 9 90 10 12
2014 Quebec (excluding National Capital Region) 38 37 12 0 12 0 0 75 12 16
2014 British Columbia 82 13 0 0 0 0 5 100 0 17
2014 Alberta 76 8 0 0 8 0 8 91 9 11

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 77 18 3 1 0 0 0 95 2 440
2017 Quebec (excluding National Capital Region) 64 36 0 0 0 0 0 100 0 17
2017 British Columbia 61 26 6 6 0 0 0 87 6 15
2014 National Capital Region 72 22 4 2 0 0 0 94 3 421
2014 Ontario (excluding National Capital Region) 68 24 0 9 0 0 0 91 9 12
2014 Quebec (excluding National Capital Region) 50 50 0 0 0 0 0 100 0 16
2014 British Columbia 87 13 0 0 0 0 0 100 0 17
2014 Alberta 92 0 0 8 0 0 0 92 8 11

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 37 41 10 8 4 1 0 78 12 440
2017 Quebec (excluding National Capital Region) 63 30 6 0 0 0 0 94 0 16
2017 British Columbia 19 55 20 6 0 0 0 74 6 15
2014 National Capital Region 29 37 13 13 8 0 0 66 21 422
2014 Ontario (excluding National Capital Region) 34 32 17 9 0 8 0 72 10 12
2014 Quebec (excluding National Capital Region) 32 56 6 6 0 0 0 88 6 16
2014 British Columbia 30 31 17 17 4 0 0 61 22 17
2014 Alberta 39 46 8 8 0 0 0 85 8 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 26 33 15 13 10 2 1 61 24 440
2017 Quebec (excluding National Capital Region) 23 36 17 17 0 0 7 63 18 17
2017 British Columbia 26 14 0 13 39 0 8 43 57 15
2014 National Capital Region 11 20 17 18 32 0 2 32 51 421
2014 Ontario (excluding National Capital Region) 18 17 8 25 33 0 0 34 58 12
2014 Quebec (excluding National Capital Region) 12 12 0 25 44 0 6 26 74 16
2014 British Columbia 13 4 17 30 30 0 5 18 64 17
2014 Alberta 31 30 8 8 15 8 0 67 25 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 28 43 16 9 2 1 0 72 11 440
2017 Quebec (excluding National Capital Region) 29 35 17 6 0 13 0 74 7 17
2017 British Columbia 0 53 26 21 0 0 0 53 21 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 46 39 10 2 1 2 0 87 3 439
2017 Quebec (excluding National Capital Region) 47 47 6 0 0 0 0 94 0 17
2017 British Columbia 26 42 26 0 6 0 0 68 6 15
2014 National Capital Region 55 34 6 2 0 3 0 91 2 422
2014 Ontario (excluding National Capital Region) 66 17 18 0 0 0 0 82 0 12
2014 Quebec (excluding National Capital Region) 32 62 6 0 0 0 0 94 0 16
2014 British Columbia 35 52 9 0 0 4 0 91 0 17
2014 Alberta 69 8 16 0 8 0 0 77 8 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 41 42 9 5 1 1 0 84 7 439
2017 Quebec (excluding National Capital Region) 40 54 6 0 0 0 0 94 0 17
2017 British Columbia 26 61 13 0 0 0 0 87 0 15
2014 National Capital Region 48 38 9 3 1 1 0 87 4 421
2014 Ontario (excluding National Capital Region) 67 25 9 0 0 0 0 91 0 12
2014 Quebec (excluding National Capital Region) 32 62 6 0 0 0 0 94 0 16
2014 British Columbia 39 44 4 9 4 0 0 83 13 17
2014 Alberta 54 23 16 8 0 0 0 77 8 11

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 57 33 6 3 1 0 0 90 4 438
2017 Quebec (excluding National Capital Region) 53 47 0 0 0 0 0 100 0 17
2017 British Columbia 27 47 20 6 0 0 0 74 6 15
2014 National Capital Region 57 35 4 3 1 0 0 92 3 422
2014 Ontario (excluding National Capital Region) 50 41 0 9 0 0 0 91 9 12
2014 Quebec (excluding National Capital Region) 63 37 0 0 0 0 0 100 0 16
2014 British Columbia 52 39 0 4 4 0 0 91 9 17
2014 Alberta 70 30 0 0 0 0 0 100 0 11

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 43 35 13 5 4 0 0 78 9 440
2017 Quebec (excluding National Capital Region) 60 34 6 0 0 0 0 94 0 17
2017 British Columbia 34 33 6 27 0 0 0 66 27 15
2014 National Capital Region 46 40 6 5 2 1 0 87 7 422
2014 Ontario (excluding National Capital Region) 59 17 16 9 0 0 0 75 9 12
2014 Quebec (excluding National Capital Region) 38 56 6 0 0 0 0 94 0 16
2014 British Columbia 40 26 26 4 4 0 0 65 9 17
2014 Alberta 55 38 8 0 0 0 0 92 0 11

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 39 42 10 6 3 0 0 80 10 441
2017 Quebec (excluding National Capital Region) 53 34 13 0 0 0 0 87 0 17
2017 British Columbia 27 33 21 13 6 0 0 60 19 15
2014 National Capital Region 44 40 8 5 3 0 0 84 8 422
2014 Ontario (excluding National Capital Region) 59 8 17 0 17 0 0 67 17 12
2014 Quebec (excluding National Capital Region) 32 62 6 0 0 0 0 94 0 16
2014 British Columbia 40 26 9 22 4 0 0 65 26 17
2014 Alberta 39 61 0 0 0 0 0 100 0 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 40 25 17 9 5 3 0 68 14 441
2017 Quebec (excluding National Capital Region) 36 24 29 11 0 0 0 60 11 17
2017 British Columbia 27 20 26 6 13 0 8 51 21 15
2014 National Capital Region 39 30 15 8 5 3 0 71 13 422
2014 Ontario (excluding National Capital Region) 59 0 17 16 9 0 0 59 25 12
2014 Quebec (excluding National Capital Region) 26 37 6 19 6 6 0 67 26 16
2014 British Columbia 9 9 48 13 4 17 0 21 21 17
2014 Alberta 47 15 30 8 0 0 0 62 8 11
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 National Capital Region 18 46 36 440
2017 Quebec (excluding National Capital Region) 0 71 29 17
2017 British Columbia 26 40 34 15
2014 National Capital Region 14 53 32 422
2014 Ontario (excluding National Capital Region) 9 50 41 12
2014 Quebec (excluding National Capital Region) 19 57 25 16
2014 British Columbia 9 61 30 17
2014 Alberta 23 55 23 11

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 National Capital Region 18 14 49 11 0 6 79
2014 National Capital Region 23 16 29 28 9999 4 60
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 9 91 440
2017 British Columbia 0 100 15
2014 National Capital Region 11 89 421

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 National Capital Region 58 37
2014 National Capital Region 44 47

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 National Capital Region 47 37
2014 National Capital Region 66 47

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 37
2014 National Capital Region 0 47

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 37

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 National Capital Region 41 37
2014 National Capital Region 44 47

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 National Capital Region 33 37
2014 National Capital Region 42 47

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 National Capital Region 33 37
2014 National Capital Region 45 47

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 National Capital Region 31 37
2014 National Capital Region 35 47

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 National Capital Region 22 37
2014 National Capital Region 35 47

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 National Capital Region 60 37
2014 National Capital Region 65 47

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 National Capital Region 25 37
2014 National Capital Region 30 47

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 National Capital Region 27 37
2014 National Capital Region 35 47

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 National Capital Region 29 37
2014 National Capital Region 28 47

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 57 37
2014 National Capital Region 52 47

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 31 37
2014 National Capital Region 29 47

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 14 37
2014 National Capital Region 35 47

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 37
2014 National Capital Region 0 47

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 13 37
2014 National Capital Region 17 47

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 19 37
2014 National Capital Region 18 47

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 17 37

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 19 37
2014 National Capital Region 15 47

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 19 37

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 14 37

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 14 37

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 National Capital Region 17 37
2014 National Capital Region 29 47

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 National Capital Region 30 37
2014 National Capital Region 50 47

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 57 37
2014 National Capital Region 52 47

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 National Capital Region 13 37
2014 National Capital Region 10 47

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 86 14 37

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 18 15 17 3 2 33 11 60 9 439
2017 Quebec (excluding National Capital Region) 17 17 11 0 0 42 11 75 0 17
2017 British Columbia 0 42 19 0 0 39 0 68 0 15
2014 National Capital Region 16 12 16 7 4 36 9 52 19 422
2014 Ontario (excluding National Capital Region) 9 33 17 18 0 0 24 55 23 12
2014 Quebec (excluding National Capital Region) 19 19 0 12 0 37 12 75 25 16
2014 British Columbia 4 9 4 4 9 52 17 44 42 17
2014 Alberta 31 8 30 0 0 16 15 56 0 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 38 36 11 3 1 10 2 84 4 440
2017 Quebec (excluding National Capital Region) 30 40 13 6 0 11 0 79 6 17
2017 British Columbia 21 34 32 6 6 0 0 55 13 15
2014 National Capital Region 35 30 17 5 2 11 1 74 8 422
2014 Ontario (excluding National Capital Region) 33 49 9 9 0 0 0 82 9 12
2014 Quebec (excluding National Capital Region) 38 43 6 6 0 6 0 87 7 16
2014 British Columbia 22 26 22 4 9 17 0 58 16 17
2014 Alberta 39 8 38 0 0 8 8 55 0 11
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 18 30 10 3 1 1 36 77 7 441
2017 Quebec (excluding National Capital Region) 12 23 13 0 0 0 53 73 0 17
2017 British Columbia 13 40 7 0 6 6 27 80 10 15
2014 National Capital Region 10 27 7 4 1 1 50 75 10 422
2014 Ontario (excluding National Capital Region) 26 42 0 16 0 8 8 81 19 12
2014 Quebec (excluding National Capital Region) 0 12 0 6 0 7 74 67 33 16
2014 British Columbia 17 18 4 0 0 9 52 89 0 17
2014 Alberta 0 23 8 8 8 0 53 50 34 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 10 18 13 3 2 12 41 61 10 441
2017 Quebec (excluding National Capital Region) 0 11 11 6 0 7 64 40 20 17
2017 British Columbia 6 21 13 20 0 0 40 46 33 15
2014 National Capital Region 5 14 9 6 1 13 52 56 19 422
2014 Ontario (excluding National Capital Region) 18 51 16 0 0 8 8 81 0 12
2014 Quebec (excluding National Capital Region) 0 0 0 0 0 13 87 0 0 16
2014 British Columbia 0 9 9 4 13 9 56 26 49 17
2014 Alberta 16 0 8 0 0 16 61 68 0 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 25 22 8 1 1 6 37 84 3 441
2017 Quebec (excluding National Capital Region) 17 11 6 0 0 13 53 83 0 17
2017 British Columbia 13 13 13 0 0 14 47 67 0 15
2014 National Capital Region 13 19 9 2 1 6 51 73 7 422
2014 Ontario (excluding National Capital Region) 25 43 8 8 0 8 8 81 9 12
2014 Quebec (excluding National Capital Region) 6 12 0 0 0 7 74 100 0 16
2014 British Columbia 9 13 0 0 0 22 56 100 0 17
2014 Alberta 16 16 8 0 0 8 53 81 0 11

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 22 23 9 2 1 6 36 79 5 441
2017 Quebec (excluding National Capital Region) 12 11 6 6 0 13 53 67 17 17
2017 British Columbia 13 13 13 0 0 14 47 67 0 15
2014 National Capital Region 12 20 9 4 1 6 49 71 9 422
2014 Ontario (excluding National Capital Region) 33 25 17 9 0 8 8 70 10 12
2014 Quebec (excluding National Capital Region) 6 12 0 0 0 7 74 100 0 16
2014 British Columbia 9 9 0 0 4 22 56 80 20 17
2014 Alberta 16 8 16 0 0 8 53 60 0 11
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 3 97 441
2017 Quebec (excluding National Capital Region) 0 100 17
2017 British Columbia 0 100 15
2014 National Capital Region 3 97 422
2014 Alberta 0 100 11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 National Capital Region 86 13
2014 National Capital Region 58 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 13
2014 National Capital Region 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 13

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 13
2014 National Capital Region 0 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 National Capital Region 39 13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 13
2014 National Capital Region 0 12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 13
2014 National Capital Region 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 46 13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 13
2014 National Capital Region 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 13
2014 National Capital Region 0 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 National Capital Region 48 13
2014 National Capital Region 58 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 0 13
2014 National Capital Region 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 National Capital Region 48 13
2014 National Capital Region 42 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 92 8 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 20 13 15 1 0 39 11 66 3 441
2017 Quebec (excluding National Capital Region) 23 29 6 0 0 30 13 90 0 17
2017 British Columbia 13 27 6 0 6 40 6 76 12 15
2014 National Capital Region 17 14 14 3 1 41 10 64 6 422
2014 Ontario (excluding National Capital Region) 9 42 17 0 0 9 24 75 0 12
2014 Quebec (excluding National Capital Region) 19 31 0 6 0 31 12 89 11 16
2014 British Columbia 0 9 9 0 4 74 4 41 20 17
2014 Alberta 23 15 30 0 0 16 15 56 0 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 36 35 11 2 0 13 2 84 2 440
2017 Quebec (excluding National Capital Region) 29 48 6 0 0 17 0 93 0 17
2017 British Columbia 26 42 13 0 6 13 0 78 7 15
2014 National Capital Region 38 31 13 2 1 13 2 82 3 422
2014 Ontario (excluding National Capital Region) 33 41 9 0 0 17 0 89 0 12
2014 Quebec (excluding National Capital Region) 38 43 6 6 0 6 0 87 7 16
2014 British Columbia 9 39 9 0 4 39 0 79 7 17
2014 Alberta 39 15 23 0 0 8 15 70 0 11
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 50 29 13 3 3 1 1 80 6 438
2017 Quebec (excluding National Capital Region) 37 35 23 0 6 0 0 71 6 17
2017 British Columbia 13 27 26 21 13 0 0 40 34 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 10 22 32 19 17 0 0 32 36 440
2017 Quebec (excluding National Capital Region) 6 13 58 12 11 0 0 18 23 17
2017 British Columbia 21 20 34 13 13 0 0 40 26 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 15 30 32 15 8 0 0 45 23 438
2017 Quebec (excluding National Capital Region) 0 18 53 18 11 0 0 18 29 17
2017 British Columbia 34 14 26 20 6 0 0 48 26 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 14 24 27 20 14 0 1 38 35 441
2017 Quebec (excluding National Capital Region) 6 34 35 19 6 0 0 40 24 17
2017 British Columbia 14 33 27 6 19 0 0 47 26 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 28 30 19 12 10 0 1 58 22 440
2017 Quebec (excluding National Capital Region) 18 11 53 17 0 0 0 30 17 17
2017 British Columbia 27 33 14 19 6 0 0 60 26 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 27 27 22 15 8 0 0 54 23 439
2017 Quebec (excluding National Capital Region) 23 48 11 6 11 0 0 71 17 17
2017 British Columbia 14 34 32 20 0 0 0 48 20 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 32 35 21 8 3 0 0 67 12 439
2017 Quebec (excluding National Capital Region) 36 42 11 0 6 0 6 82 6 17
2017 British Columbia 21 40 13 20 0 6 0 65 21 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 21 40 24 10 5 0 0 61 15 439
2017 Quebec (excluding National Capital Region) 31 40 23 0 6 0 0 71 6 17
2017 British Columbia 40 13 34 6 0 6 0 57 7 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 30 38 19 9 3 0 0 69 12 438
2017 Quebec (excluding National Capital Region) 24 53 17 0 6 0 0 77 6 17
2017 British Columbia 34 20 27 6 13 0 0 53 19 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 29 36 20 11 3 1 0 66 14 439
2017 Quebec (excluding National Capital Region) 23 25 40 11 0 0 0 48 11 17
2017 British Columbia 60 6 20 8 6 0 0 66 14 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 66 22 7 2 1 0 2 90 3 441
2017 Quebec (excluding National Capital Region) 77 11 6 0 6 0 0 89 6 17
2017 British Columbia 74 13 13 0 0 0 0 87 0 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 82 10 3 2 1 0 2 94 2 440
2017 Quebec (excluding National Capital Region) 89 6 6 0 0 0 0 94 0 17
2017 British Columbia 94 6 0 0 0 0 0 100 0 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 52 33 10 3 1 0 0 86 4 441
2017 Quebec (excluding National Capital Region) 60 29 11 0 0 0 0 89 0 17
2017 British Columbia 48 46 0 0 6 0 0 94 6 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 59 26 8 5 1 0 1 86 6 441
2017 Quebec (excluding National Capital Region) 60 23 11 0 6 0 0 83 6 17
2017 British Columbia 34 40 26 0 0 0 0 74 0 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 53 21 9 2 0 0 14 87 2 440
2017 Quebec (excluding National Capital Region) 66 29 0 0 0 0 6 100 0 17
2017 British Columbia 66 13 0 6 0 0 14 92 8 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 61 25 8 3 1 0 2 88 4 437
2017 Quebec (excluding National Capital Region) 41 42 11 0 6 0 0 83 6 17
2017 British Columbia 67 20 6 0 0 0 6 93 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 79 11 4 2 1 1 2 93 3 441
2017 Quebec (excluding National Capital Region) 71 17 11 0 0 0 0 89 0 17
2017 British Columbia 80 7 6 6 0 0 0 87 6 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 52 32 10 4 1 0 1 85 5 440
2017 Quebec (excluding National Capital Region) 42 29 12 11 6 0 0 71 17 17
2017 British Columbia 61 26 6 6 0 0 0 87 6 15

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 6 33 41 13 6 0 0 40 19 441
2017 Quebec (excluding National Capital Region) 0 11 66 17 6 0 0 11 23 17
2017 British Columbia 8 40 26 13 13 0 0 48 26 15

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 6 19 39 26 9 0 0 35 26 439
2017 Quebec (excluding National Capital Region) 0 23 47 30 0 0 0 30 23 17
2017 British Columbia 6 26 55 7 6 0 0 13 32 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 14 40 21 16 5 4 0 56 22 437
2017 Quebec (excluding National Capital Region) 0 48 23 12 0 17 0 58 14 17
2017 British Columbia 13 35 20 19 13 0 0 48 32 15

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 15 43 19 16 7 2 0 58 23 441
2017 Quebec (excluding National Capital Region) 6 54 23 12 0 6 0 63 12 17
2017 British Columbia 8 47 32 6 6 0 0 55 13 15
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 13 87 441
2014 National Capital Region 12 88 421
2014 British Columbia 0 100 17

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 86 14 59
2014 National Capital Region 76 24 46

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 44 37 9 8 2 0 0 81 10 51
2014 National Capital Region 64 22 9 2 2 0 0 86 5 40
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 56 29 6 2 2 5 0 59 41 441
2017 Quebec (excluding National Capital Region) 25 35 29 6 0 0 6 27 73 17
2017 British Columbia 26 55 0 6 6 7 0 28 72 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 9 167
2017 Quebec (excluding National Capital Region) 17 12
2017 British Columbia 10 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 21 167
2017 Quebec (excluding National Capital Region) 17 12
2017 British Columbia 10 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 15 167
2017 Quebec (excluding National Capital Region) 8 12
2017 British Columbia 0 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 16 167
2017 Quebec (excluding National Capital Region) 41 12
2017 British Columbia 21 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 National Capital Region 4 167
2017 Quebec (excluding National Capital Region) 8 12
2017 British Columbia 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 National Capital Region 58 167
2017 Quebec (excluding National Capital Region) 34 12
2017 British Columbia 69 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 National Capital Region 21 64 7 3 1 5 164
2017 Quebec (excluding National Capital Region) 8 58 17 0 0 17 12
2017 British Columbia 19 61 10 0 0 10 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 40 26 11 6 4 1 13 76 11 172
2017 Quebec (excluding National Capital Region) 25 41 33 0 0 0 0 67 0 12
2017 British Columbia 11 21 29 10 10 10 10 40 24 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 7 10 8 4 10 7 55 44 36 172
2017 Quebec (excluding National Capital Region) 8 8 17 9 0 8 50 40 21 12
2017 British Columbia 0 21 29 10 10 0 31 31 28 10
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