2017 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	37	5	4	1	90	5	130
2017	3 to 10 years in current department or agency	42	47	4	6	2	89	7	190
2017	11 to 20 years in current department or agency	52	42	2	4	0	94	4	130
2017	More than 20 years in current department or agency	46	47	0	5	2	92	8	38
2014	Less than 3 years in current department or agency	52	45	2	2	0	97	2	45
2014	3 to 10 years in current department or agency	54	40	2	4	1	93	5	272
2014	11 to 20 years in current department or agency	44	50	1	3	1	95	4	116
2014	More than 20 years in current department or agency	59	40	0	2	0	98	2	50

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	20	1	1	0	0	0	98	1	130
2017	3 to 10 years in current department or agency	78	16	2	2	1	1	0	96	3	190
2017	11 to 20 years in current department or agency	78	19	2	1	0	0	0	97	1	130
2017	More than 20 years in current department or agency	87	11	0	0	2	0	0	98	2	38
2014	Less than 3 years in current department or agency	89	11	0	0	0	0	0	100	0	45
2014	3 to 10 years in current department or agency	83	15	1	0	0	0	0	98	0	272
2014	11 to 20 years in current department or agency	73	25	2	0	1	0	0	98	1	116
2014	More than 20 years in current department or agency	84	13	0	2	0	0	2	98	2	50

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	20	7	8	2	0	0	83	10	131
2017	3 to 10 years in current department or agency	59	26	4	7	4	1	0	85	11	190
2017	11 to 20 years in current department or agency	53	23	9	8	7	0	0	76	15	130
2017	More than 20 years in current department or agency	50	40	0	5	5	0	0	90	10	38
2014	Less than 3 years in current department or agency	84	11	2	2	2	0	0	95	3	45
2014	3 to 10 years in current department or agency	61	21	6	10	2	0	0	82	12	272
2014	11 to 20 years in current department or agency	42	30	7	16	5	0	1	72	21	116
2014	More than 20 years in current department or agency	64	29	4	2	0	0	2	94	2	50

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	32	6	5	1	0	88	6	131
2017	3 to 10 years in current department or agency	52	35	5	6	0	1	88	7	190
2017	11 to 20 years in current department or agency	64	23	4	7	2	0	87	8	130
2017	More than 20 years in current department or agency	51	36	3	5	5	0	87	10	38
2014	Less than 3 years in current department or agency	69	26	0	5	0	0	95	5	45
2014	3 to 10 years in current department or agency	60	29	5	5	2	0	89	7	272
2014	11 to 20 years in current department or agency	55	35	4	5	2	0	89	7	116
2014	More than 20 years in current department or agency	67	29	0	4	0	0	96	4	50

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	40	5	11	3	0	81	14	131
2017	3 to 10 years in current department or agency	36	41	6	13	4	0	77	17	190
2017	11 to 20 years in current department or agency	43	39	8	8	2	0	82	10	130
2017	More than 20 years in current department or agency	46	49	0	0	5	0	95	5	38
2014	Less than 3 years in current department or agency	38	39	9	14	0	0	77	14	45
2014	3 to 10 years in current department or agency	33	37	10	13	6	0	71	19	272
2014	11 to 20 years in current department or agency	30	54	9	5	2	0	83	8	116
2014	More than 20 years in current department or agency	41	38	16	4	0	2	80	4	50

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	40	5	5	2	88	7	131
2017	3 to 10 years in current department or agency	46	40	6	6	2	86	8	190
2017	11 to 20 years in current department or agency	42	45	8	4	1	87	4	130
2017	More than 20 years in current department or agency	58	32	5	3	2	90	5	38
2014	Less than 3 years in current department or agency	43	49	2	6	0	92	6	45
2014	3 to 10 years in current department or agency	39	46	8	5	2	86	7	272
2014	11 to 20 years in current department or agency	44	48	6	1	1	92	1	116
2014	More than 20 years in current department or agency	62	32	4	2	0	94	2	50

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	37	3	5	0	92	5	131
2017	3 to 10 years in current department or agency	63	28	4	4	2	91	5	190
2017	11 to 20 years in current department or agency	46	47	5	2	1	92	3	130
2017	More than 20 years in current department or agency	68	27	0	3	2	95	5	37
2014	Less than 3 years in current department or agency	55	37	2	5	2	92	6	45
2014	3 to 10 years in current department or agency	48	39	7	4	2	87	6	272
2014	11 to 20 years in current department or agency	49	44	4	1	1	94	2	116
2014	More than 20 years in current department or agency	69	27	3	0	0	97	0	50

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	26	3	3	1	0	93	4	131
2017	3 to 10 years in current department or agency	61	30	6	3	1	0	90	4	190
2017	11 to 20 years in current department or agency	58	32	8	2	0	0	91	2	130
2017	More than 20 years in current department or agency	55	28	6	8	2	0	84	11	38
2014	Less than 3 years in current department or agency	47	43	5	5	0	0	91	5	45
2014	3 to 10 years in current department or agency	58	32	5	4	0	0	91	4	272
2014	11 to 20 years in current department or agency	48	41	8	2	0	1	89	2	116
2014	More than 20 years in current department or agency	76	22	0	0	2	0	98	2	50

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	30	8	4	2	0	1	86	6	131
2017	3 to 10 years in current department or agency	40	33	7	12	7	1	0	73	20	190
2017	11 to 20 years in current department or agency	36	41	7	10	6	0	0	77	16	130
2017	More than 20 years in current department or agency	42	41	8	2	7	0	0	82	10	38
2014	Less than 3 years in current department or agency	58	33	6	3	0	0	0	91	3	45
2014	3 to 10 years in current department or agency	43	37	8	7	5	0	0	80	12	272
2014	11 to 20 years in current department or agency	37	39	9	9	7	0	0	75	16	116
2014	More than 20 years in current department or agency	44	34	13	7	2	0	0	79	9	50

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	21	7	2	1	1	7	88	4	131
2017	3 to 10 years in current department or agency	49	26	5	5	7	0	8	81	13	190
2017	11 to 20 years in current department or agency	27	20	7	9	7	0	30	67	23	130
2017	More than 20 years in current department or agency	31	11	5	3	13	0	37	66	25	38
2014	Less than 3 years in current department or agency	52	25	16	3	0	0	5	80	3	45
2014	3 to 10 years in current department or agency	40	24	6	11	7	0	12	72	21	272
2014	11 to 20 years in current department or agency	25	18	8	11	11	1	26	59	30	115
2014	More than 20 years in current department or agency	15	22	7	12	11	0	33	55	34	50

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	39	11	6	2	81	8	131
2017	3 to 10 years in current department or agency	38	45	7	6	3	83	9	189
2017	11 to 20 years in current department or agency	38	48	9	3	3	85	6	130
2017	More than 20 years in current department or agency	52	42	0	0	5	95	5	38
2014	Less than 3 years in current department or agency	24	43	26	6	0	68	6	45
2014	3 to 10 years in current department or agency	32	49	10	4	4	82	8	272
2014	11 to 20 years in current department or agency	34	51	13	1	1	85	2	116
2014	More than 20 years in current department or agency	52	43	2	2	2	95	4	50

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	39	13	4	2	1	80	7	131
2017	3 to 10 years in current department or agency	28	38	18	11	5	0	66	16	189
2017	11 to 20 years in current department or agency	26	36	20	15	4	0	62	19	130
2017	More than 20 years in current department or agency	42	37	8	11	2	0	79	13	38
2014	Less than 3 years in current department or agency	29	46	9	9	2	5	79	11	45
2014	3 to 10 years in current department or agency	27	36	18	16	4	0	62	20	272
2014	11 to 20 years in current department or agency	25	37	16	17	5	0	62	22	116
2014	More than 20 years in current department or agency	35	40	19	2	4	0	75	6	50

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	50	9	5	1	85	6	131
2017	3 to 10 years in current department or agency	29	49	10	9	3	78	12	189
2017	11 to 20 years in current department or agency	39	44	11	5	1	83	6	130
2017	More than 20 years in current department or agency	52	34	11	0	2	87	2	38

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	37	4	2	2	0	1	92	3	131
2017	3 to 10 years in current department or agency	54	37	4	4	1	0	0	90	5	189
2017	11 to 20 years in current department or agency	56	36	5	1	2	1	0	92	3	130
2017	More than 20 years in current department or agency	65	24	5	3	2	0	0	90	5	38
2014	Less than 3 years in current department or agency	48	45	5	0	3	0	0	92	3	45
2014	3 to 10 years in current department or agency	52	36	7	3	1	0	0	88	5	272
2014	11 to 20 years in current department or agency	53	43	3	1	0	0	0	96	1	116
2014	More than 20 years in current department or agency	71	26	2	2	0	0	0	96	2	50

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	40	8	6	2	84	8	130
2017	3 to 10 years in current department or agency	37	34	15	10	3	71	14	189
2017	11 to 20 years in current department or agency	29	46	13	9	4	74	13	130
2017	More than 20 years in current department or agency	54	30	2	5	8	84	13	37

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	37	8	2	1	90	2	130
2017	3 to 10 years in current department or agency	56	31	8	5	1	87	6	190
2017	11 to 20 years in current department or agency	48	46	3	2	1	94	3	130
2017	More than 20 years in current department or agency	60	32	3	3	2	92	5	38
2014	Less than 3 years in current department or agency	60	28	11	2	0	88	2	45
2014	3 to 10 years in current department or agency	62	28	7	2	2	90	4	272
2014	11 to 20 years in current department or agency	69	29	1	1	0	98	1	116
2014	More than 20 years in current department or agency	77	18	5	0	0	95	0	50

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	37	8	6	1	1	84	7	130
2017	3 to 10 years in current department or agency	38	43	7	7	4	0	81	12	190
2017	11 to 20 years in current department or agency	38	38	11	11	2	0	76	13	130
2017	More than 20 years in current department or agency	57	27	8	5	2	0	85	7	38
2014	Less than 3 years in current department or agency	31	33	20	9	8	0	63	17	45
2014	3 to 10 years in current department or agency	28	44	13	10	4	0	73	14	271
2014	11 to 20 years in current department or agency	25	50	15	7	3	0	75	10	116
2014	More than 20 years in current department or agency	51	33	9	5	2	0	84	7	50

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	38	9	7	4	80	11	130
2017	3 to 10 years in current department or agency	40	39	12	6	4	78	9	189
2017	11 to 20 years in current department or agency	39	35	13	11	3	73	14	130
2017	More than 20 years in current department or agency	44	40	8	5	2	85	7	38
2014	Less than 3 years in current department or agency	46	34	3	12	5	80	17	45
2014	3 to 10 years in current department or agency	39	37	11	8	5	76	13	272
2014	11 to 20 years in current department or agency	22	52	13	10	2	75	12	116
2014	More than 20 years in current department or agency	49	39	7	3	2	88	5	50

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	44	6	1	2	0	90	4	130
2017	3 to 10 years in current department or agency	37	41	13	8	2	1	78	10	190
2017	11 to 20 years in current department or agency	41	39	9	7	3	1	81	10	130
2017	More than 20 years in current department or agency	45	32	13	5	2	2	79	8	38
2014	Less than 3 years in current department or agency	48	40	5	5	2	2	89	6	45
2014	3 to 10 years in current department or agency	43	38	12	3	3	1	82	6	272
2014	11 to 20 years in current department or agency	39	43	8	5	4	1	83	9	116
2014	More than 20 years in current department or agency	59	35	0	2	2	2	96	4	50

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	35	9	5	1	1	84	6	130
2017	3 to 10 years in current department or agency	43	42	6	6	3	0	85	9	189
2017	11 to 20 years in current department or agency	36	48	11	2	3	0	84	5	130
2017	More than 20 years in current department or agency	50	40	2	3	5	0	90	8	38
2014	Less than 3 years in current department or agency	49	33	8	9	2	0	82	11	45
2014	3 to 10 years in current department or agency	47	38	8	4	3	0	85	7	272
2014	11 to 20 years in current department or agency	41	47	10	2	1	0	87	3	116
2014	More than 20 years in current department or agency	64	30	2	0	4	0	95	4	50

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	40	18	9	2	0	72	10	131
2017	3 to 10 years in current department or agency	23	42	22	11	3	0	65	13	190
2017	11 to 20 years in current department or agency	21	39	21	15	4	1	60	18	130
2017	More than 20 years in current department or agency	24	29	26	19	2	0	53	21	38
2014	Less than 3 years in current department or agency	28	59	9	3	0	0	87	3	45
2014	3 to 10 years in current department or agency	25	49	17	6	2	0	75	9	272
2014	11 to 20 years in current department or agency	20	42	22	10	5	1	62	15	116
2014	More than 20 years in current department or agency	35	29	24	7	5	0	63	13	50

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	19	37	21	11	0	5	34	27	131
2017	3 to 10 years in current department or agency	8	21	32	27	10	0	1	38	30	190
2017	11 to 20 years in current department or agency	4	15	43	22	12	0	4	35	20	130
2017	More than 20 years in current department or agency	8	11	38	29	14	0	0	43	19	37
2014	Less than 3 years in current department or agency	2	17	25	34	21	2	0	56	19	45
2014	3 to 10 years in current department or agency	4	16	34	31	10	1	4	43	21	271
2014	11 to 20 years in current department or agency	2	18	43	28	8	0	1	36	21	116
2014	More than 20 years in current department or agency	7	18	27	26	19	0	2	47	26	50

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	4	22	28	35	1	7	68	8	131
2017	3 to 10 years in current department or agency	5	10	22	33	26	1	2	61	16	190
2017	11 to 20 years in current department or agency	3	10	21	37	23	1	5	64	13	130
2017	More than 20 years in current department or agency	3	8	27	37	24	0	0	61	11	37
2014	Less than 3 years in current department or agency	2	2	19	34	43	0	2	78	3	45
2014	3 to 10 years in current department or agency	4	9	21	40	22	1	4	65	14	271
2014	11 to 20 years in current department or agency	2	6	33	39	16	1	3	57	8	114
2014	More than 20 years in current department or agency	2	13	19	32	28	0	6	63	16	49

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	17	29	23	16	1	4	41	29	131
2017	3 to 10 years in current department or agency	8	20	29	28	13	0	1	42	29	189
2017	11 to 20 years in current department or agency	10	24	42	15	7	0	2	23	35	130
2017	More than 20 years in current department or agency	11	19	41	16	10	0	2	28	30	37
2014	Less than 3 years in current department or agency	3	14	28	37	17	0	2	55	17	45
2014	3 to 10 years in current department or agency	9	17	33	27	11	0	2	39	27	271
2014	11 to 20 years in current department or agency	16	20	40	16	6	0	1	22	37	116
2014	More than 20 years in current department or agency	4	20	37	11	27	0	2	38	24	50

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	10	26	36	17	1	3	55	18	130
2017	3 to 10 years in current department or agency	7	11	43	26	12	0	1	38	18	189
2017	11 to 20 years in current department or agency	10	14	42	24	8	0	2	32	24	130
2017	More than 20 years in current department or agency	3	16	46	28	8	0	0	36	18	37
2014	Less than 3 years in current department or agency	6	3	20	48	23	0	0	71	9	45
2014	3 to 10 years in current department or agency	4	17	32	29	17	0	1	46	21	272
2014	11 to 20 years in current department or agency	11	8	48	24	8	0	1	32	20	116
2014	More than 20 years in current department or agency	9	11	39	18	21	0	2	40	21	50

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	17	20	25	17	4	7	47	31	131
2017	3 to 10 years in current department or agency	19	25	35	14	6	0	0	21	44	190
2017	11 to 20 years in current department or agency	19	21	37	15	5	0	3	20	41	129
2017	More than 20 years in current department or agency	11	36	33	8	11	0	2	19	47	38
2014	Less than 3 years in current department or agency	0	12	22	32	29	5	0	64	13	45
2014	3 to 10 years in current department or agency	11	20	35	21	11	0	3	32	32	272
2014	11 to 20 years in current department or agency	14	17	39	21	9	0	1	30	31	116
2014	More than 20 years in current department or agency	11	19	35	16	18	0	0	34	30	50

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	14	21	20	24	11	4	51	25	131
2017	3 to 10 years in current department or agency	10	19	29	23	16	2	1	40	30	190
2017	11 to 20 years in current department or agency	6	17	38	24	10	1	4	35	25	129
2017	More than 20 years in current department or agency	8	18	40	23	8	0	3	32	27	38
2014	Less than 3 years in current department or agency	2	2	12	22	51	11	2	82	4	45
2014	3 to 10 years in current department or agency	4	6	26	37	23	1	2	62	11	270
2014	11 to 20 years in current department or agency	4	8	29	42	13	0	4	58	12	116
2014	More than 20 years in current department or agency	2	9	25	39	22	0	4	63	11	50

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	14	39	19	11	4	4	33	25	131
2017	3 to 10 years in current department or agency	10	15	36	26	11	1	1	37	26	190
2017	11 to 20 years in current department or agency	10	18	44	20	5	2	2	25	29	128
2017	More than 20 years in current department or agency	8	16	56	11	10	0	0	21	24	38
2014	Less than 3 years in current department or agency	6	17	30	15	23	9	0	42	25	45
2014	3 to 10 years in current department or agency	10	14	32	23	17	0	3	42	25	272
2014	11 to 20 years in current department or agency	13	22	33	23	6	2	1	30	36	116
2014	More than 20 years in current department or agency	7	16	38	18	16	0	4	35	25	50

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	21	1	9	4	0	85	13	130
2017	3 to 10 years in current department or agency	70	22	2	4	2	0	92	6	190
2017	11 to 20 years in current department or agency	55	24	9	6	4	1	80	11	130
2017	More than 20 years in current department or agency	63	19	8	5	5	0	82	10	38
2014	Less than 3 years in current department or agency	77	18	2	2	2	0	95	3	45
2014	3 to 10 years in current department or agency	67	19	3	8	3	1	87	11	272
2014	11 to 20 years in current department or agency	56	22	6	8	7	0	78	16	116
2014	More than 20 years in current department or agency	73	11	5	11	0	0	84	11	50

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	34	8	8	3	8	10	77	13	131
2017	3 to 10 years in current department or agency	30	35	12	11	7	2	2	69	18	190
2017	11 to 20 years in current department or agency	24	40	14	13	2	3	3	69	16	129
2017	More than 20 years in current department or agency	37	37	8	13	5	0	0	74	18	38
2014	Less than 3 years in current department or agency	27	40	15	6	3	8	0	73	10	45
2014	3 to 10 years in current department or agency	31	33	12	11	8	3	2	67	20	272
2014	11 to 20 years in current department or agency	21	39	19	12	4	1	3	63	18	116
2014	More than 20 years in current department or agency	39	34	16	5	4	0	2	74	9	50

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	40	4	6	2	88	8	131
2017	3 to 10 years in current department or agency	51	32	6	7	4	82	11	190
2017	11 to 20 years in current department or agency	51	34	9	5	1	85	6	130
2017	More than 20 years in current department or agency	60	27	7	3	2	88	5	38
2014	Less than 3 years in current department or agency	41	45	11	2	2	86	3	45
2014	3 to 10 years in current department or agency	47	34	5	11	4	81	14	272
2014	11 to 20 years in current department or agency	40	34	10	13	4	74	17	116
2014	More than 20 years in current department or agency	65	18	4	9	4	83	13	50

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	37	7	3	1	1	1	88	5	131
2017	3 to 10 years in current department or agency	46	32	8	9	3	1	0	79	13	190
2017	11 to 20 years in current department or agency	37	51	8	3	1	1	0	89	4	130
2017	More than 20 years in current department or agency	49	43	5	3	0	0	0	92	3	38
2014	Less than 3 years in current department or agency	55	36	2	2	0	6	0	97	2	45
2014	3 to 10 years in current department or agency	43	42	7	6	2	0	0	85	8	272
2014	11 to 20 years in current department or agency	40	51	5	2	1	0	1	92	3	116
2014	More than 20 years in current department or agency	50	39	2	7	2	0	0	89	9	50

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	31	10	3	1	17	0	83	5	131
2017	3 to 10 years in current department or agency	34	33	9	11	6	6	2	73	17	190
2017	11 to 20 years in current department or agency	35	35	11	10	5	4	1	74	15	130
2017	More than 20 years in current department or agency	55	34	5	0	3	3	0	92	3	38
2014	Less than 3 years in current department or agency	44	27	8	2	0	18	2	88	2	45
2014	3 to 10 years in current department or agency	39	31	12	5	2	9	2	78	8	272
2014	11 to 20 years in current department or agency	27	39	13	6	3	5	7	75	10	116
2014	More than 20 years in current department or agency	42	30	13	7	2	4	2	76	10	50

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	23	13	13	4	27	5	56	25	131
2017	3 to 10 years in current department or agency	14	22	19	21	10	12	2	42	36	190
2017	11 to 20 years in current department or agency	11	33	19	20	11	4	2	46	33	130
2017	More than 20 years in current department or agency	21	40	10	13	11	5	0	64	25	38
2014	Less than 3 years in current department or agency	12	28	14	11	2	32	2	61	18	45
2014	3 to 10 years in current department or agency	14	27	20	14	12	9	4	47	30	272
2014	11 to 20 years in current department or agency	9	38	22	18	7	4	2	51	26	116
2014	More than 20 years in current department or agency	9	44	25	7	13	2	0	54	20	50

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	39	3	4	0	0	93	4	131
2017	3 to 10 years in current department or agency	55	37	4	3	1	0	92	4	190
2017	11 to 20 years in current department or agency	53	39	1	5	1	0	92	6	130
2017	More than 20 years in current department or agency	60	32	2	5	0	0	93	5	38
2014	Less than 3 years in current department or agency	69	24	3	0	0	5	97	0	45
2014	3 to 10 years in current department or agency	52	36	6	5	2	0	88	6	272
2014	11 to 20 years in current department or agency	46	44	5	4	1	0	90	5	115
2014	More than 20 years in current department or agency	64	31	3	2	0	0	95	2	50

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	37	7	4	2	0	87	5	130
2017	3 to 10 years in current department or agency	42	39	9	8	2	1	81	10	190
2017	11 to 20 years in current department or agency	36	45	10	5	3	0	82	8	130
2017	More than 20 years in current department or agency	39	42	6	13	0	0	81	13	38
2014	Less than 3 years in current department or agency	47	37	9	5	2	0	85	6	45
2014	3 to 10 years in current department or agency	39	39	11	6	4	0	79	10	272
2014	11 to 20 years in current department or agency	36	41	14	7	2	0	77	9	116
2014	More than 20 years in current department or agency	54	20	10	16	0	0	74	16	50

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	34	7	1	1	1	1	92	1	131
2017	3 to 10 years in current department or agency	44	34	9	6	3	2	1	81	9	189
2017	11 to 20 years in current department or agency	50	37	6	4	3	0	1	87	7	130
2017	More than 20 years in current department or agency	61	31	3	5	0	0	0	92	5	38
2014	Less than 3 years in current department or agency	45	46	2	8	0	0	0	91	8	45
2014	3 to 10 years in current department or agency	51	31	11	4	3	0	0	82	7	272
2014	11 to 20 years in current department or agency	43	39	9	3	4	2	0	84	7	116
2014	More than 20 years in current department or agency	66	22	9	4	0	0	0	88	4	50

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	37	5	4	2	0	1	89	6	131
2017	3 to 10 years in current department or agency	44	33	7	11	3	1	1	78	14	190
2017	11 to 20 years in current department or agency	43	42	5	5	5	0	0	85	10	130
2017	More than 20 years in current department or agency	55	34	2	8	0	0	0	89	8	38
2014	Less than 3 years in current department or agency	49	39	5	8	0	0	0	88	8	45
2014	3 to 10 years in current department or agency	44	38	7	5	6	0	0	82	11	271
2014	11 to 20 years in current department or agency	44	41	9	6	0	0	0	85	6	116
2014	More than 20 years in current department or agency	57	27	6	9	2	0	0	84	11	50

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	80	13	2	4	1	0	93	4	131
2017	3 to 10 years in current department or agency	82	13	1	2	1	1	95	3	190
2017	11 to 20 years in current department or agency	76	15	2	3	3	1	92	6	130
2017	More than 20 years in current department or agency	84	8	0	5	3	0	92	8	38
2014	Less than 3 years in current department or agency	94	6	0	0	0	0	100	0	45
2014	3 to 10 years in current department or agency	75	16	3	3	2	1	92	5	272
2014	11 to 20 years in current department or agency	67	15	8	8	3	0	82	11	116
2014	More than 20 years in current department or agency	95	5	0	0	0	0	100	0	50

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	28	4	3	2	3	3	91	6	131
2017	3 to 10 years in current department or agency	56	27	4	6	5	1	1	85	12	190
2017	11 to 20 years in current department or agency	51	34	5	5	2	1	2	87	7	129
2017	More than 20 years in current department or agency	63	16	16	5	0	0	0	79	5	38
2014	Less than 3 years in current department or agency	42	22	6	6	14	6	5	71	22	45
2014	3 to 10 years in current department or agency	48	29	5	6	7	2	2	81	14	272
2014	11 to 20 years in current department or agency	42	34	6	9	5	1	3	79	14	116
2014	More than 20 years in current department or agency	50	30	5	6	0	3	6	88	6	50

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	31	4	4	0	1	1	92	4	131
2017	3 to 10 years in current department or agency	56	27	6	4	5	0	1	84	10	190
2017	11 to 20 years in current department or agency	55	29	7	6	1	0	2	85	8	130
2017	More than 20 years in current department or agency	66	24	6	5	0	0	0	89	5	38

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	20	3	1	2	1	1	94	3	131
2017	3 to 10 years in current department or agency	54	29	6	6	4	1	1	84	10	190
2017	11 to 20 years in current department or agency	52	29	5	8	3	3	0	83	11	130
2017	More than 20 years in current department or agency	60	26	8	2	3	0	0	87	5	38

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	24	5	5	2	0	87	7	131
2017	3 to 10 years in current department or agency	48	32	8	9	3	1	80	12	190
2017	11 to 20 years in current department or agency	48	33	10	6	3	0	81	9	130
2017	More than 20 years in current department or agency	69	20	9	2	0	0	89	2	36
2014	Less than 3 years in current department or agency	45	40	8	8	0	0	85	8	45
2014	3 to 10 years in current department or agency	46	34	9	7	3	0	81	10	272
2014	11 to 20 years in current department or agency	44	35	10	7	2	1	80	10	116
2014	More than 20 years in current department or agency	61	24	7	6	0	2	87	6	50

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	31	18	0	0	4	4	80	0	26
2017	3 to 10 years in current department or agency	32	36	12	7	6	0	8	73	14	93
2017	11 to 20 years in current department or agency	29	38	11	11	6	2	2	70	18	86
2017	More than 20 years in current department or agency	37	37	13	9	5	0	0	73	13	22
2014	Less than 3 years in current department or agency	18	40	17	8	8	0	9	64	18	10
2014	3 to 10 years in current department or agency	33	43	7	9	3	1	5	80	12	111
2014	11 to 20 years in current department or agency	17	50	18	6	4	1	3	71	10	73
2014	More than 20 years in current department or agency	31	50	11	5	3	0	0	80	8	30

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	33	2	6	2	4	0	89	8	130
2017	3 to 10 years in current department or agency	40	36	6	11	5	1	0	77	16	189
2017	11 to 20 years in current department or agency	37	33	16	9	3	1	0	71	12	130
2017	More than 20 years in current department or agency	39	40	16	6	0	0	0	79	6	38
2014	Less than 3 years in current department or agency	47	42	8	2	0	2	0	90	2	45
2014	3 to 10 years in current department or agency	39	40	8	10	2	1	0	80	12	272
2014	11 to 20 years in current department or agency	27	54	9	6	2	1	1	82	9	116
2014	More than 20 years in current department or agency	44	33	18	4	2	0	0	77	6	50

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	37	9	8	1	2	0	81	9	131
2017	3 to 10 years in current department or agency	26	39	13	16	6	1	0	65	22	190
2017	11 to 20 years in current department or agency	27	37	16	13	7	0	0	64	19	130
2017	More than 20 years in current department or agency	31	37	23	5	3	0	0	69	8	38
2014	Less than 3 years in current department or agency	49	28	14	8	2	0	0	77	9	45
2014	3 to 10 years in current department or agency	34	38	12	10	5	0	0	72	16	271
2014	11 to 20 years in current department or agency	22	46	14	12	5	0	1	69	17	116
2014	More than 20 years in current department or agency	17	61	9	9	4	0	0	78	13	50

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	36	9	16	2	9	0	70	19	130
2017	3 to 10 years in current department or agency	17	34	22	17	10	1	0	51	27	190
2017	11 to 20 years in current department or agency	15	31	26	19	8	1	0	46	28	129
2017	More than 20 years in current department or agency	13	45	23	13	3	3	0	60	16	38
2014	Less than 3 years in current department or agency	35	30	20	9	0	6	0	69	10	45
2014	3 to 10 years in current department or agency	20	39	15	16	9	1	0	60	25	272
2014	11 to 20 years in current department or agency	9	35	23	23	8	2	1	46	31	115
2014	More than 20 years in current department or agency	13	41	25	19	2	0	0	54	21	50

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	34	13	11	4	11	0	68	17	131
2017	3 to 10 years in current department or agency	23	38	16	14	9	1	0	61	23	190
2017	11 to 20 years in current department or agency	23	42	18	8	4	4	0	68	13	130
2017	More than 20 years in current department or agency	32	44	19	0	3	3	0	78	3	38
2014	Less than 3 years in current department or agency	38	28	11	12	8	3	0	68	21	45
2014	3 to 10 years in current department or agency	22	37	18	15	5	3	0	61	21	272
2014	11 to 20 years in current department or agency	17	45	19	13	3	2	1	64	16	116
2014	More than 20 years in current department or agency	23	54	11	6	7	0	0	76	13	50

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	43	11	8	6	4	0	74	14	131
2017	3 to 10 years in current department or agency	17	40	13	22	8	1	0	57	30	190
2017	11 to 20 years in current department or agency	17	39	22	14	8	0	0	56	22	130
2017	More than 20 years in current department or agency	26	47	19	3	3	3	0	75	6	38
2014	Less than 3 years in current department or agency	31	28	14	22	2	5	0	61	24	45
2014	3 to 10 years in current department or agency	14	43	17	18	7	1	0	58	25	272
2014	11 to 20 years in current department or agency	16	51	17	10	5	2	1	68	15	115
2014	More than 20 years in current department or agency	26	44	20	8	2	0	0	71	10	50

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	48	12	5	1	1	82	5	131
2017	3 to 10 years in current department or agency	31	46	12	8	4	1	77	12	190
2017	11 to 20 years in current department or agency	31	41	20	7	1	0	72	8	129
2017	More than 20 years in current department or agency	42	42	11	3	0	3	86	3	38
2014	Less than 3 years in current department or agency	48	34	17	0	2	0	82	2	45
2014	3 to 10 years in current department or agency	35	41	11	11	2	0	76	13	272
2014	11 to 20 years in current department or agency	24	48	15	10	3	0	72	13	116
2014	More than 20 years in current department or agency	42	47	5	4	2	0	89	6	50

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	33	4	4	0	2	1	92	4	131
2017	3 to 10 years in current department or agency	58	32	7	1	0	2	0	92	1	190
2017	11 to 20 years in current department or agency	52	43	4	2	0	0	0	94	2	129
2017	More than 20 years in current department or agency	60	32	8	0	0	0	0	92	0	38
2014	Less than 3 years in current department or agency	58	37	2	0	2	2	0	97	2	45
2014	3 to 10 years in current department or agency	67	27	4	1	0	1	0	95	1	271
2014	11 to 20 years in current department or agency	61	38	1	0	0	0	0	99	0	116
2014	More than 20 years in current department or agency	68	31	2	0	0	0	0	98	0	50

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	36	10	5	0	4	1	85	5	131
2017	3 to 10 years in current department or agency	53	33	7	4	2	1	0	87	6	190
2017	11 to 20 years in current department or agency	49	39	5	5	1	1	0	89	6	129
2017	More than 20 years in current department or agency	67	25	5	0	0	3	0	95	0	37
2014	Less than 3 years in current department or agency	55	28	3	11	0	2	2	86	11	45
2014	3 to 10 years in current department or agency	52	32	7	5	3	1	1	85	8	272
2014	11 to 20 years in current department or agency	55	36	7	1	1	0	0	91	2	116
2014	More than 20 years in current department or agency	62	29	3	4	0	0	2	93	4	50

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	31	15	8	0	4	2	75	9	131
2017	3 to 10 years in current department or agency	38	35	14	5	3	4	1	77	9	189
2017	11 to 20 years in current department or agency	38	39	18	4	0	1	0	78	4	129
2017	More than 20 years in current department or agency	43	31	24	0	0	3	0	76	0	38
2014	Less than 3 years in current department or agency	51	20	15	9	2	3	0	73	11	45
2014	3 to 10 years in current department or agency	47	33	12	4	2	2	0	82	6	272
2014	11 to 20 years in current department or agency	45	37	15	1	1	0	0	83	2	116
2014	More than 20 years in current department or agency	48	25	15	7	0	0	5	77	8	50

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	26	17	8	4	22	5	62	16	131
2017	3 to 10 years in current department or agency	21	24	16	11	12	12	4	54	27	190
2017	11 to 20 years in current department or agency	16	30	17	15	10	10	2	52	28	129
2017	More than 20 years in current department or agency	37	19	16	15	8	5	0	58	25	38
2014	Less than 3 years in current department or agency	31	31	14	9	9	5	2	65	20	45
2014	3 to 10 years in current department or agency	21	26	17	10	12	8	5	55	25	272
2014	11 to 20 years in current department or agency	19	28	15	12	11	12	2	55	27	116
2014	More than 20 years in current department or agency	30	33	9	6	13	5	3	70	20	50

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	24	2	6	1	1	1	90	8	131
2017	3 to 10 years in current department or agency	56	32	7	4	1	0	1	89	5	190
2017	11 to 20 years in current department or agency	50	30	8	7	3	0	1	82	10	130
2017	More than 20 years in current department or agency	60	16	8	13	3	0	0	76	16	38
2014	Less than 3 years in current department or agency	70	26	0	2	2	0	0	97	3	45
2014	3 to 10 years in current department or agency	55	28	4	10	1	1	1	84	11	272
2014	11 to 20 years in current department or agency	44	32	11	10	4	0	0	76	13	116
2014	More than 20 years in current department or agency	63	23	7	7	0	0	0	86	7	50

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	85	10	2	1	1	1	95	2	131
2017	3 to 10 years in current department or agency	77	19	4	0	0	0	96	0	189
2017	11 to 20 years in current department or agency	70	24	3	2	0	1	94	2	130
2017	More than 20 years in current department or agency	73	19	3	3	3	0	92	5	38
2014	Less than 3 years in current department or agency	82	15	2	2	0	0	97	2	45
2014	3 to 10 years in current department or agency	73	21	3	3	0	0	94	3	271
2014	11 to 20 years in current department or agency	69	24	5	2	0	0	93	2	116
2014	More than 20 years in current department or agency	73	23	2	2	0	0	96	2	50

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	38	9	2	2	2	88	3	129
2017	3 to 10 years in current department or agency	32	37	12	12	6	1	70	18	190
2017	11 to 20 years in current department or agency	30	47	13	9	2	0	76	11	130
2017	More than 20 years in current department or agency	51	38	3	3	6	0	89	8	37
2014	Less than 3 years in current department or agency	44	29	11	14	0	2	75	14	45
2014	3 to 10 years in current department or agency	28	37	11	15	9	0	65	24	272
2014	11 to 20 years in current department or agency	25	41	18	7	8	1	66	16	116
2014	More than 20 years in current department or agency	34	41	15	11	0	0	75	11	50

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	34	12	12	4	2	0	71	17	130
2017	3 to 10 years in current department or agency	26	32	12	13	15	1	2	59	28	190
2017	11 to 20 years in current department or agency	21	30	17	16	12	2	2	53	29	130
2017	More than 20 years in current department or agency	21	32	21	13	5	3	5	57	20	38
2014	Less than 3 years in current department or agency	33	23	6	21	12	3	0	59	35	45
2014	3 to 10 years in current department or agency	9	20	15	16	38	0	1	29	55	271
2014	11 to 20 years in current department or agency	11	18	19	23	28	0	1	30	51	116
2014	More than 20 years in current department or agency	11	16	24	15	20	0	14	31	40	50

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	42	11	9	3	2	76	12	131
2017	3 to 10 years in current department or agency	28	42	17	10	2	2	71	12	189
2017	11 to 20 years in current department or agency	23	43	21	9	2	2	67	12	130
2017	More than 20 years in current department or agency	25	48	21	5	0	0	73	5	38

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	36	8	4	0	2	88	4	131
2017	3 to 10 years in current department or agency	46	36	12	2	2	2	84	4	189
2017	11 to 20 years in current department or agency	41	43	11	1	2	2	86	3	129
2017	More than 20 years in current department or agency	51	44	6	0	0	0	94	0	38
2014	Less than 3 years in current department or agency	55	35	3	0	0	6	97	0	45
2014	3 to 10 years in current department or agency	56	31	8	2	1	2	89	3	272
2014	11 to 20 years in current department or agency	47	42	7	1	1	3	92	2	116
2014	More than 20 years in current department or agency	62	32	4	0	0	2	96	0	50

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	35	6	2	2	2	1	89	5	130
2017	3 to 10 years in current department or agency	41	41	8	7	1	1	0	83	9	189
2017	11 to 20 years in current department or agency	32	49	14	3	2	1	0	82	5	130
2017	More than 20 years in current department or agency	45	37	10	3	0	5	0	86	3	38
2014	Less than 3 years in current department or agency	57	34	6	3	0	0	0	91	3	45
2014	3 to 10 years in current department or agency	52	33	9	4	1	1	0	86	6	271
2014	11 to 20 years in current department or agency	33	52	10	4	0	1	0	86	4	116
2014	More than 20 years in current department or agency	60	32	5	0	0	2	0	95	0	50

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	29	4	2	1	93	3	131
2017	3 to 10 years in current department or agency	53	36	6	5	1	89	5	189
2017	11 to 20 years in current department or agency	49	37	9	1	3	86	5	128
2017	More than 20 years in current department or agency	65	30	6	0	0	94	0	38
2014	Less than 3 years in current department or agency	74	25	2	0	0	98	0	45
2014	3 to 10 years in current department or agency	56	36	2	4	2	92	5	272
2014	11 to 20 years in current department or agency	53	37	7	2	0	90	2	116
2014	More than 20 years in current department or agency	62	35	2	2	0	96	2	50

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	31	8	4	2	0	0	86	5	131
2017	3 to 10 years in current department or agency	31	43	14	7	4	0	0	75	12	189
2017	11 to 20 years in current department or agency	41	33	14	7	5	0	1	74	11	130
2017	More than 20 years in current department or agency	66	21	11	0	3	0	0	87	3	38
2014	Less than 3 years in current department or agency	57	29	8	2	0	5	0	90	2	45
2014	3 to 10 years in current department or agency	46	38	7	6	4	0	0	84	9	272
2014	11 to 20 years in current department or agency	35	53	7	4	0	0	0	89	4	116
2014	More than 20 years in current department or agency	71	22	2	3	2	0	0	93	5	50

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	35	8	4	3	1	85	7	131
2017	3 to 10 years in current department or agency	30	47	11	9	4	0	77	12	190
2017	11 to 20 years in current department or agency	36	38	14	7	4	0	75	11	130
2017	More than 20 years in current department or agency	50	44	3	0	3	0	94	3	38
2014	Less than 3 years in current department or agency	57	29	2	12	0	0	86	12	45
2014	3 to 10 years in current department or agency	45	37	8	6	5	0	82	10	272
2014	11 to 20 years in current department or agency	29	56	12	3	1	0	84	4	116
2014	More than 20 years in current department or agency	69	20	4	2	6	0	89	7	50

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	25	12	8	5	5	1	72	15	131
2017	3 to 10 years in current department or agency	31	27	24	11	6	1	0	58	18	190
2017	11 to 20 years in current department or agency	41	26	18	5	5	4	2	71	10	130
2017	More than 20 years in current department or agency	63	18	8	8	0	3	0	84	8	38
2014	Less than 3 years in current department or agency	44	16	20	6	2	12	0	68	9	45
2014	3 to 10 years in current department or agency	36	26	20	9	6	2	0	63	16	272
2014	11 to 20 years in current department or agency	32	44	10	10	3	1	0	76	14	116
2014	More than 20 years in current department or agency	58	29	7	2	2	2	0	89	4	50

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	16	51	33	131
2017	3 to 10 years in current department or agency	20	39	41	190
2017	11 to 20 years in current department or agency	10	55	34	130
2017	More than 20 years in current department or agency	33	51	16	37
2014	Less than 3 years in current department or agency	5	69	26	45
2014	3 to 10 years in current department or agency	15	46	39	272
2014	11 to 20 years in current department or agency	15	61	24	116
2014	More than 20 years in current department or agency	22	65	13	50

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	0	11	53	28	0	9	21
2017	3 to 10 years in current department or agency	0	20	55	16	0	9	37
2017	11 to 20 years in current department or agency	22	14	65	0	0	0	14
2017	More than 20 years in current department or agency	92	0	0	8	0	0	12
2014	3 to 10 years in current department or agency	9	13	30	39	9999	9	42
2014	11 to 20 years in current department or agency	15	20	35	30	9999	0	14
2014	More than 20 years in current department or agency	91	0	0	9	9999	0	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	11	89	131
2017	3 to 10 years in current department or agency	8	92	190
2017	11 to 20 years in current department or agency	9	91	130
2014	Less than 3 years in current department or agency	0	100	45
2014	3 to 10 years in current department or agency	14	86	272
2014	11 to 20 years in current department or agency	9	91	115

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	14
2017	3 to 10 years in current department or agency	59	14
2017	11 to 20 years in current department or agency	53	10
2014	3 to 10 years in current department or agency	35	40
2014	11 to 20 years in current department or agency	63	11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	49	14
2017	3 to 10 years in current department or agency	51	14
2017	11 to 20 years in current department or agency	50	10
2014	3 to 10 years in current department or agency	74	40
2014	11 to 20 years in current department or agency	45	11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	14
2017	3 to 10 years in current department or agency	14
2017	11 to 20 years in current department or agency	10
2014	3 to 10 years in current department or agency	40
2014	11 to 20 years in current department or agency	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	14
2017	3 to 10 years in current department or agency	14
2017	11 to 20 years in current department or agency	10
2014	3 to 10 years in current department or agency	40

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	43	14
2017	11 to 20 years in current department or agency	51	10
2014	3 to 10 years in current department or agency	39	40

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	35	14
2014	3 to 10 years in current department or agency	30	40
2014	11 to 20 years in current department or agency	55	11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	50	10
2014	3 to 10 years in current department or agency	34	40
2014	11 to 20 years in current department or agency	55	11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	14
2017	3 to 10 years in current department or agency	37	14
2014	3 to 10 years in current department or agency	29	40
2014	11 to 20 years in current department or agency	45	11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	14
2014	3 to 10 years in current department or agency	32	40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	78	14
2017	3 to 10 years in current department or agency	51	14
2017	11 to 20 years in current department or agency	60	10
2014	3 to 10 years in current department or agency	61	40
2014	11 to 20 years in current department or agency	72	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	14
2014	3 to 10 years in current department or agency	27	40
2014	11 to 20 years in current department or agency	63	11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	10
2014	11 to 20 years in current department or agency	0	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14
2017	11 to 20 years in current department or agency	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	50	10
2014	3 to 10 years in current department or agency	33	40

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	14
2014	3 to 10 years in current department or agency	18	40

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	23	40

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	59	14
2017	3 to 10 years in current department or agency	49	14
2017	11 to 20 years in current department or agency	62	10
2014	3 to 10 years in current department or agency	49	40
2014	11 to 20 years in current department or agency	54	11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	14
2014	3 to 10 years in current department or agency	36	40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	10
2014	3 to 10 years in current department or agency	30	40
2014	11 to 20 years in current department or agency	45	11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	10
2014	3 to 10 years in current department or agency	14	40

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	14
2017	3 to 10 years in current department or agency	14
2017	11 to 20 years in current department or agency	10
2014	3 to 10 years in current department or agency	40
2014	11 to 20 years in current department or agency	11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	10
2014	3 to 10 years in current department or agency	20	40
2014	11 to 20 years in current department or agency	0	11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	36	14
2014	3 to 10 years in current department or agency	19	40

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	14
2017	11 to 20 years in current department or agency	0	10
2014	3 to 10 years in current department or agency	25	40
2014	11 to 20 years in current department or agency	0	11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Total responses
2017	11 to 20 years in current department or agency	10
2014	3 to 10 years in current department or agency	40
2014	11 to 20 years in current department or agency	11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	10
2014	11 to 20 years in current department or agency	0	11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14
2017	11 to 20 years in current department or agency	0	10
2014	3 to 10 years in current department or agency	18	40

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	44	14
2014	3 to 10 years in current department or agency	47	40
2014	11 to 20 years in current department or agency	72	11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	14
2017	11 to 20 years in current department or agency	10
2014	3 to 10 years in current department or agency	40
2014	11 to 20 years in current department or agency	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	66	14
2017	11 to 20 years in current department or agency	80	10
2014	3 to 10 years in current department or agency	43	40
2014	11 to 20 years in current department or agency	56	11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14
2017	11 to 20 years in current department or agency	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	14	40
2014	11 to 20 years in current department or agency	0	11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	70	30	14
2017	3 to 10 years in current department or agency	93	7	14
2017	11 to 20 years in current department or agency	100	0	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	11	13	2	1	42	13	64	7	131
2017	3 to 10 years in current department or agency	16	15	21	2	1	33	13	57	5	189
2017	11 to 20 years in current department or agency	18	23	14	5	2	30	8	67	11	130
2017	More than 20 years in current department or agency	33	11	16	2	6	31	0	64	12	37
2014	Less than 3 years in current department or agency	23	5	6	2	0	40	24	78	4	45
2014	3 to 10 years in current department or agency	14	13	14	6	6	39	8	52	22	272
2014	11 to 20 years in current department or agency	13	16	19	10	2	28	11	48	20	116
2014	More than 20 years in current department or agency	35	11	20	6	2	21	5	63	10	50

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	30	9	4	0	17	1	84	5	131
2017	3 to 10 years in current department or agency	34	39	13	2	1	8	3	82	4	189
2017	11 to 20 years in current department or agency	36	43	9	2	2	7	1	86	4	130
2017	More than 20 years in current department or agency	56	13	20	3	3	5	0	73	6	38
2014	Less than 3 years in current department or agency	42	20	6	5	0	23	5	85	6	45
2014	3 to 10 years in current department or agency	34	31	16	5	4	10	1	73	9	272
2014	11 to 20 years in current department or agency	31	31	24	5	1	8	0	67	7	116
2014	More than 20 years in current department or agency	51	31	16	2	0	0	0	82	2	50

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	31	11	6	3	1	31	71	13	131
2017	3 to 10 years in current department or agency	18	31	10	3	1	2	35	78	6	190
2017	11 to 20 years in current department or agency	19	27	11	2	0	1	40	79	3	130
2017	More than 20 years in current department or agency	21	30	3	0	0	0	47	95	0	38
2014	Less than 3 years in current department or agency	14	23	5	8	3	2	45	70	20	45
2014	3 to 10 years in current department or agency	11	29	7	4	1	2	45	76	11	272
2014	11 to 20 years in current department or agency	9	24	7	1	0	1	58	80	4	116
2014	More than 20 years in current department or agency	13	21	4	2	0	0	61	86	4	50

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	18	10	3	0	19	41	68	8	131
2017	3 to 10 years in current department or agency	9	18	15	6	3	7	42	53	17	190
2017	11 to 20 years in current department or agency	11	21	12	2	0	11	43	70	5	130
2017	More than 20 years in current department or agency	13	13	18	3	3	11	39	53	11	38
2014	Less than 3 years in current department or agency	6	12	8	0	5	17	52	60	15	45
2014	3 to 10 years in current department or agency	6	15	9	8	1	11	50	55	22	272
2014	11 to 20 years in current department or agency	6	12	9	3	0	14	56	61	11	116
2014	More than 20 years in current department or agency	3	23	6	2	2	11	54	74	11	50

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	26	5	2	0	9	32	88	3	131
2017	3 to 10 years in current department or agency	24	25	7	1	2	5	37	85	4	190
2017	11 to 20 years in current department or agency	24	18	9	1	0	5	43	79	3	130
2017	More than 20 years in current department or agency	30	10	11	3	0	0	47	75	5	38
2014	Less than 3 years in current department or agency	21	9	11	0	0	11	48	73	0	45
2014	3 to 10 years in current department or agency	14	23	8	2	1	7	44	77	7	272
2014	11 to 20 years in current department or agency	11	14	9	2	0	3	61	70	4	116
2014	More than 20 years in current department or agency	15	15	4	4	0	2	61	81	10	50

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	22	8	1	1	12	32	83	3	130
2017	3 to 10 years in current department or agency	20	28	8	2	1	6	35	80	6	190
2017	11 to 20 years in current department or agency	21	21	9	3	0	4	42	77	6	130
2017	More than 20 years in current department or agency	24	11	13	0	6	0	47	65	10	38
2014	Less than 3 years in current department or agency	21	6	13	2	0	11	48	66	4	45
2014	3 to 10 years in current department or agency	13	22	8	4	1	8	44	74	10	272
2014	11 to 20 years in current department or agency	11	19	9	2	1	2	56	74	6	116
2014	More than 20 years in current department or agency	13	13	7	4	0	2	61	70	10	50

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	4	96	190
2017	11 to 20 years in current department or agency	5	95	130
2017	More than 20 years in current department or agency	0	100	38
2014	Less than 3 years in current department or agency	0	100	45
2014	3 to 10 years in current department or agency	4	96	272
2014	More than 20 years in current department or agency	0	100	50

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	11	8	2	0	48	15	74	4	131
2017	3 to 10 years in current department or agency	18	14	16	1	1	38	14	64	3	190
2017	11 to 20 years in current department or agency	22	17	15	1	1	39	5	69	3	130
2017	More than 20 years in current department or agency	32	13	24	0	0	21	10	66	0	38
2014	Less than 3 years in current department or agency	22	8	9	0	0	44	17	76	0	45
2014	3 to 10 years in current department or agency	16	14	13	3	1	41	11	63	8	272
2014	11 to 20 years in current department or agency	16	19	17	3	0	37	7	64	6	116
2014	More than 20 years in current department or agency	25	24	14	2	0	30	6	75	3	50

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	25	6	2	0	22	4	89	2	130
2017	3 to 10 years in current department or agency	35	38	11	2	1	11	3	84	4	190
2017	11 to 20 years in current department or agency	34	43	14	1	0	9	0	84	1	130
2017	More than 20 years in current department or agency	51	22	22	0	0	5	0	77	0	38
2014	Less than 3 years in current department or agency	46	24	12	0	0	12	5	85	0	45
2014	3 to 10 years in current department or agency	36	31	12	3	1	16	1	81	5	272
2014	11 to 20 years in current department or agency	30	38	14	2	0	14	3	82	2	116
2014	More than 20 years in current department or agency	53	31	11	0	0	4	2	89	0	50

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	31	15	3	7	1	1	75	10	130
2017	3 to 10 years in current department or agency	41	34	16	3	4	1	1	77	7	190
2017	11 to 20 years in current department or agency	61	22	12	3	0	1	1	84	3	128
2017	More than 20 years in current department or agency	54	30	14	3	0	0	0	84	3	38

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	25	33	16	11	1	39	28	131
2017	3 to 10 years in current department or agency	8	21	32	19	20	0	29	39	189
2017	11 to 20 years in current department or agency	9	14	37	21	19	0	23	40	130
2017	More than 20 years in current department or agency	8	34	29	16	13	0	42	29	38

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	28	33	12	5	1	51	16	131
2017	3 to 10 years in current department or agency	12	32	29	17	9	0	45	26	188
2017	11 to 20 years in current department or agency	13	26	35	17	10	0	38	26	129
2017	More than 20 years in current department or agency	13	34	30	18	5	0	48	23	38

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	30	27	12	10	1	0	51	22	131
2017	3 to 10 years in current department or agency	11	22	28	19	20	0	0	33	39	190
2017	11 to 20 years in current department or agency	9	25	26	27	12	1	1	34	39	130
2017	More than 20 years in current department or agency	13	29	22	23	11	0	2	43	35	38

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	33	21	5	6	0	68	11	131
2017	3 to 10 years in current department or agency	22	31	19	13	11	3	55	25	190
2017	11 to 20 years in current department or agency	25	21	22	20	11	0	46	31	130
2017	More than 20 years in current department or agency	29	37	18	8	8	0	66	16	38

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	30	18	11	4	68	14	131
2017	3 to 10 years in current department or agency	21	27	26	14	11	48	26	190
2017	11 to 20 years in current department or agency	19	27	23	23	9	45	31	130
2017	More than 20 years in current department or agency	30	33	24	8	5	63	14	37

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	37	15	6	1	1	1	77	8	131
2017	3 to 10 years in current department or agency	27	36	22	9	5	0	0	64	14	190
2017	11 to 20 years in current department or agency	30	34	23	10	4	0	0	64	13	130
2017	More than 20 years in current department or agency	43	38	14	5	0	0	0	81	5	37

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	39	26	6	3	1	66	9	131
2017	3 to 10 years in current department or agency	17	40	26	9	8	0	57	17	190
2017	11 to 20 years in current department or agency	24	38	25	10	4	0	61	13	130
2017	More than 20 years in current department or agency	27	41	8	22	2	0	68	24	37

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	33	25	6	2	1	0	66	9	130
2017	3 to 10 years in current department or agency	25	39	19	12	4	1	0	65	16	190
2017	11 to 20 years in current department or agency	29	43	18	7	2	0	1	73	9	130
2017	More than 20 years in current department or agency	51	28	8	11	3	0	0	78	14	37

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	30	24	12	3	0	61	15	131
2017	3 to 10 years in current department or agency	30	37	18	10	4	0	68	14	190
2017	11 to 20 years in current department or agency	30	38	18	11	1	2	69	13	130
2017	More than 20 years in current department or agency	22	30	35	11	3	0	51	14	37

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	22	10	2	0	1	2	88	2	131
2017	3 to 10 years in current department or agency	68	21	7	1	1	0	1	90	3	190
2017	11 to 20 years in current department or agency	68	21	7	3	1	0	1	89	4	130
2017	More than 20 years in current department or agency	65	27	5	3	0	0	0	92	3	38

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	84	9	3	1	0	1	2	96	1	131
2017	3 to 10 years in current department or agency	83	9	3	2	1	0	2	94	2	189
2017	11 to 20 years in current department or agency	81	11	4	2	1	0	2	93	3	130
2017	More than 20 years in current department or agency	87	8	2	3	0	0	0	95	3	38

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	27	8	1	2	1	1	89	3	131
2017	3 to 10 years in current department or agency	54	30	10	5	1	0	0	84	6	190
2017	11 to 20 years in current department or agency	48	41	8	1	2	0	0	89	3	130
2017	More than 20 years in current department or agency	49	35	16	0	0	0	0	84	0	38

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	26	7	1	1	1	1	91	2	131
2017	3 to 10 years in current department or agency	53	26	11	7	2	0	1	80	9	190
2017	11 to 20 years in current department or agency	57	28	9	4	2	0	0	85	6	130
2017	More than 20 years in current department or agency	65	24	3	8	0	0	0	89	8	38

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	18	5	1	0	1	20	93	1	131
2017	3 to 10 years in current department or agency	54	25	5	3	1	0	13	90	4	190
2017	11 to 20 years in current department or agency	54	19	15	2	0	0	9	81	3	130
2017	More than 20 years in current department or agency	51	22	16	0	0	3	8	82	0	38

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	18	11	2	1	1	1	86	3	129
2017	3 to 10 years in current department or agency	58	28	6	3	1	0	3	89	4	189
2017	11 to 20 years in current department or agency	60	28	9	1	1	0	2	89	2	128
2017	More than 20 years in current department or agency	62	27	5	5	0	0	0	89	5	38

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	13	10	2	1	2	0	87	3	131
2017	3 to 10 years in current department or agency	78	13	3	2	2	1	3	93	4	190
2017	11 to 20 years in current department or agency	85	9	1	2	1	0	2	96	2	130
2017	More than 20 years in current department or agency	92	6	0	3	0	0	0	97	3	38

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	29	11	7	1	1	81	8	131
2017	3 to 10 years in current department or agency	49	32	11	5	1	2	82	6	190
2017	11 to 20 years in current department or agency	52	37	8	4	0	0	88	4	130
2017	More than 20 years in current department or agency	68	21	5	0	6	0	89	6	37

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	41	33	13	5	49	18	131
2017	3 to 10 years in current department or agency	4	31	42	14	8	36	22	190
2017	11 to 20 years in current department or agency	7	27	46	15	5	34	20	130
2017	More than 20 years in current department or agency	3	23	61	8	5	26	13	38

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	20	36	27	11	0	38	26	131
2017	3 to 10 years in current department or agency	7	20	41	24	7	1	32	27	190
2017	11 to 20 years in current department or agency	5	19	41	27	8	0	35	25	129
2017	More than 20 years in current department or agency	5	19	45	22	8	0	30	24	37

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	39	11	17	1	10	68	20	131
2017	3 to 10 years in current department or agency	8	41	25	16	8	3	50	24	188
2017	11 to 20 years in current department or agency	10	41	26	15	5	3	52	21	128
2017	More than 20 years in current department or agency	19	42	23	13	3	0	61	15	38

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	50	17	12	4	2	66	16	131
2017	3 to 10 years in current department or agency	10	42	18	18	10	2	53	29	190
2017	11 to 20 years in current department or agency	18	38	20	15	7	1	57	22	130
2017	More than 20 years in current department or agency	19	48	20	11	0	3	68	11	38

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	8	92	131
2017	3 to 10 years in current department or agency	17	83	190
2017	11 to 20 years in current department or agency	14	86	130
2014	Less than 3 years in current department or agency	11	89	45
2014	3 to 10 years in current department or agency	11	89	271
2014	11 to 20 years in current department or agency	9	91	116
2014	More than 20 years in current department or agency	18	82	50

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	100	0	11
2017	3 to 10 years in current department or agency	85	15	32
2017	11 to 20 years in current department or agency	66	34	18
2014	3 to 10 years in current department or agency	80	20	29

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	17	18	28	0	54	28	11
2017	3 to 10 years in current department or agency	53	40	0	3	4	93	7	27
2017	11 to 20 years in current department or agency	34	42	25	0	0	75	0	12
2014	3 to 10 years in current department or agency	47	31	15	3	4	78	7	26

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	28	5	3	6	4	1	55	45	131
2017	3 to 10 years in current department or agency	44	40	7	2	0	6	0	47	53	190
2017	11 to 20 years in current department or agency	67	23	4	1	1	4	0	69	31	130
2017	More than 20 years in current department or agency	69	16	10	0	0	5	0	72	28	38

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	55
2017	3 to 10 years in current department or agency	2	92
2017	11 to 20 years in current department or agency	3	38

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	55
2017	3 to 10 years in current department or agency	19	92
2017	11 to 20 years in current department or agency	8	38

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	55
2017	3 to 10 years in current department or agency	13	92
2017	11 to 20 years in current department or agency	8	38

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	55
2017	3 to 10 years in current department or agency	18	92
2017	11 to 20 years in current department or agency	8	38

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	2	55
2017	3 to 10 years in current department or agency	2	92
2017	11 to 20 years in current department or agency	11	38

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	55
2017	3 to 10 years in current department or agency	57	92
2017	11 to 20 years in current department or agency	74	38

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	7	67	10	0	0	17	54
2017	3 to 10 years in current department or agency	25	64	7	2	1	1	90
2017	11 to 20 years in current department or agency	24	56	10	8	0	2	38

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	25	11	11	5	3	8	70	18	56
2017	3 to 10 years in current department or agency	38	26	12	5	4	1	13	75	11	94
2017	11 to 20 years in current department or agency	40	32	12	0	0	0	16	86	0	39
2017	More than 20 years in current department or agency	48	10	31	0	0	0	10	65	0	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	12	5	9	20	5	41	36	55	56
2017	3 to 10 years in current department or agency	6	10	10	1	6	10	57	49	21	94
2017	11 to 20 years in current department or agency	5	8	7	5	5	2	67	44	32	39
2017	More than 20 years in current department or agency	18	21	31	0	0	0	31	55	0	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me