2017 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	37	6	4	1	88	6	91
2017	3 to 10 years in the federal public service	44	46	4	5	0	90	6	190
2017	11 to 20 years in the federal public service	51	42	3	4	1	93	4	144
2017	More than 20 years in the federal public service	51	41	0	5	3	92	8	60
2014	Less than 3 years in the federal public service	48	50	2	0	0	98	0	30
2014	3 to 10 years in the federal public service	53	42	1	2	1	95	3	245
2014	11 to 20 years in the federal public service	44	46	2	6	2	90	8	131
2014	More than 20 years in the federal public service	63	36	0	1	0	99	1	76

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	23	2	1	0	0	0	97	1	92
2017	3 to 10 years in the federal public service	82	15	1	2	0	1	0	97	2	189
2017	11 to 20 years in the federal public service	78	19	2	1	0	0	0	97	1	144
2017	More than 20 years in the federal public service	80	15	0	2	3	0	0	95	5	60
2014	Less than 3 years in the federal public service	89	11	0	0	0	0	0	100	0	30
2014	3 to 10 years in the federal public service	84	15	1	0	0	0	0	99	0	245
2014	11 to 20 years in the federal public service	74	23	2	0	1	0	0	97	1	131
2014	More than 20 years in the federal public service	84	12	1	1	0	0	1	98	1	76

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	22	8	9	2	0	0	81	11	92
2017	3 to 10 years in the federal public service	61	24	5	6	3	1	0	86	9	190
2017	11 to 20 years in the federal public service	54	24	7	9	6	0	0	78	15	144
2017	More than 20 years in the federal public service	50	30	5	6	8	0	0	80	14	60
2014	Less than 3 years in the federal public service	93	4	0	0	2	0	0	98	2	30
2014	3 to 10 years in the federal public service	63	21	4	9	3	0	0	84	12	245
2014	11 to 20 years in the federal public service	45	27	10	12	5	0	1	73	17	131
2014	More than 20 years in the federal public service	53	29	5	12	0	0	1	83	12	76

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	37	5	4	0	0	90	4	92
2017	3 to 10 years in the federal public service	54	32	5	7	1	1	87	7	190
2017	11 to 20 years in the federal public service	61	27	5	6	1	0	88	7	144
2017	More than 20 years in the federal public service	59	26	4	5	6	0	85	11	60
2014	Less than 3 years in the federal public service	78	17	0	4	0	0	96	4	30
2014	3 to 10 years in the federal public service	57	32	5	5	1	0	89	7	245
2014	11 to 20 years in the federal public service	56	32	3	5	3	0	88	8	131
2014	More than 20 years in the federal public service	70	25	2	3	0	0	95	3	76

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	44	5	10	2	0	82	12	92
2017	3 to 10 years in the federal public service	39	39	6	13	3	0	78	16	190
2017	11 to 20 years in the federal public service	38	44	6	10	2	0	82	12	144
2017	More than 20 years in the federal public service	44	41	5	2	8	0	85	10	60
2014	Less than 3 years in the federal public service	37	39	11	13	0	0	76	13	30
2014	3 to 10 years in the federal public service	33	40	8	15	4	0	73	19	245
2014	11 to 20 years in the federal public service	28	51	9	6	5	0	79	12	131
2014	More than 20 years in the federal public service	44	32	17	2	3	1	77	6	76

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	41	5	2	3	89	5	92
2017	3 to 10 years in the federal public service	44	41	6	6	2	85	9	190
2017	11 to 20 years in the federal public service	45	43	7	4	1	88	5	144
2017	More than 20 years in the federal public service	55	34	5	5	2	89	6	60
2014	Less than 3 years in the federal public service	46	52	2	0	0	98	0	30
2014	3 to 10 years in the federal public service	38	46	8	6	2	84	8	245
2014	11 to 20 years in the federal public service	46	45	6	3	1	90	4	131
2014	More than 20 years in the federal public service	54	39	5	1	0	94	1	76

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	38	3	2	0	95	2	92
2017	3 to 10 years in the federal public service	61	29	4	4	2	90	6	190
2017	11 to 20 years in the federal public service	48	44	5	3	1	92	4	144
2017	More than 20 years in the federal public service	64	29	0	5	2	93	7	59
2014	Less than 3 years in the federal public service	61	30	2	6	0	91	6	30
2014	3 to 10 years in the federal public service	47	41	7	4	1	88	5	245
2014	11 to 20 years in the federal public service	50	39	6	3	2	89	5	131
2014	More than 20 years in the federal public service	64	32	4	0	0	96	0	76

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	33	3	2	0	0	95	2	92
2017	3 to 10 years in the federal public service	62	29	5	4	0	0	91	4	190
2017	11 to 20 years in the federal public service	59	32	6	2	1	0	91	3	144
2017	More than 20 years in the federal public service	62	23	8	5	2	0	85	7	60
2014	Less than 3 years in the federal public service	43	44	6	6	0	0	87	6	30
2014	3 to 10 years in the federal public service	58	34	4	4	0	0	92	4	245
2014	11 to 20 years in the federal public service	52	36	7	4	1	1	88	5	131
2014	More than 20 years in the federal public service	68	28	3	0	1	0	96	1	76

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	27	8	3	3	0	1	86	6	92
2017	3 to 10 years in the federal public service	44	33	7	11	5	1	0	76	16	190
2017	11 to 20 years in the federal public service	33	41	6	11	8	0	0	74	19	144
2017	More than 20 years in the federal public service	48	34	9	5	5	0	0	82	9	60
2014	Less than 3 years in the federal public service	56	31	9	4	0	0	0	87	4	30
2014	3 to 10 years in the federal public service	44	38	7	8	4	0	0	82	11	245
2014	11 to 20 years in the federal public service	41	33	8	9	9	0	0	74	18	131
2014	More than 20 years in the federal public service	42	39	13	5	1	0	0	81	6	76

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	23	7	1	2	1	5	90	3	92
2017	3 to 10 years in the federal public service	52	26	4	5	6	0	6	83	13	190
2017	11 to 20 years in the federal public service	31	21	7	6	7	0	27	72	18	144
2017	More than 20 years in the federal public service	29	12	10	7	10	0	32	60	25	60
2014	Less than 3 years in the federal public service	50	31	15	2	0	0	2	82	2	30
2014	3 to 10 years in the federal public service	44	24	5	12	4	0	11	77	18	245
2014	11 to 20 years in the federal public service	24	19	8	11	14	1	24	57	33	130
2014	More than 20 years in the federal public service	20	19	7	12	12	0	30	56	34	76

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	44	8	4	1	86	5	92
2017	3 to 10 years in the federal public service	40	42	8	8	3	82	11	189
2017	11 to 20 years in the federal public service	35	50	11	2	2	85	3	144
2017	More than 20 years in the federal public service	50	36	3	3	7	87	10	60
2014	Less than 3 years in the federal public service	30	44	26	0	0	74	0	30
2014	3 to 10 years in the federal public service	30	50	11	6	3	81	9	245
2014	11 to 20 years in the federal public service	36	46	13	2	3	82	5	131
2014	More than 20 years in the federal public service	44	50	4	1	1	94	2	76

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	39	14	4	2	1	79	6	92
2017	3 to 10 years in the federal public service	30	41	16	10	4	0	70	14	189
2017	11 to 20 years in the federal public service	26	36	21	13	4	0	62	17	144
2017	More than 20 years in the federal public service	41	32	10	13	3	0	74	16	60
2014	Less than 3 years in the federal public service	37	33	11	13	0	6	74	14	30
2014	3 to 10 years in the federal public service	27	38	17	14	4	0	64	18	245
2014	11 to 20 years in the federal public service	25	36	17	15	7	0	61	22	131
2014	More than 20 years in the federal public service	30	43	14	11	2	0	73	13	76

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	57	10	4	0	86	4	92
2017	3 to 10 years in the federal public service	33	48	10	7	2	81	9	189
2017	11 to 20 years in the federal public service	35	46	11	6	2	81	8	144
2017	More than 20 years in the federal public service	54	30	10	5	2	83	6	60

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	38	6	1	1	0	0	91	2	92
2017	3 to 10 years in the federal public service	53	39	4	3	1	0	1	92	4	189
2017	11 to 20 years in the federal public service	57	33	4	3	1	1	0	92	4	144
2017	More than 20 years in the federal public service	62	27	5	5	2	0	0	89	6	60
2014	Less than 3 years in the federal public service	50	44	7	0	0	0	0	93	0	30
2014	3 to 10 years in the federal public service	49	38	7	3	2	0	0	88	5	245
2014	11 to 20 years in the federal public service	57	37	4	2	1	0	0	93	3	131
2014	More than 20 years in the federal public service	70	28	1	1	0	0	0	97	1	76

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	44	5	4	2	89	6	92
2017	3 to 10 years in the federal public service	37	37	16	8	2	74	10	189
2017	11 to 20 years in the federal public service	29	42	12	13	4	71	17	143
2017	More than 20 years in the federal public service	52	28	7	6	7	80	13	59

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	37	5	0	1	94	1	92
2017	3 to 10 years in the federal public service	53	34	8	5	0	87	5	189
2017	11 to 20 years in the federal public service	52	40	5	3	1	92	3	144
2017	More than 20 years in the federal public service	55	33	5	3	3	89	6	60
2014	Less than 3 years in the federal public service	70	22	9	0	0	91	0	30
2014	3 to 10 years in the federal public service	57	32	7	2	1	90	4	245
2014	11 to 20 years in the federal public service	71	24	3	2	1	95	3	131
2014	More than 20 years in the federal public service	79	18	4	0	0	96	0	76

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	40	9	2	0	1	89	2	92
2017	3 to 10 years in the federal public service	38	43	7	8	4	0	81	12	189
2017	11 to 20 years in the federal public service	36	39	11	12	2	0	75	14	144
2017	More than 20 years in the federal public service	55	27	8	6	3	0	82	10	60
2014	Less than 3 years in the federal public service	35	35	19	9	2	0	70	11	30
2014	3 to 10 years in the federal public service	26	48	12	11	4	0	73	15	244
2014	11 to 20 years in the federal public service	30	43	13	8	6	0	73	14	131
2014	More than 20 years in the federal public service	45	32	17	5	3	0	76	7	76

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	46	8	4	1	87	5	92
2017	3 to 10 years in the federal public service	42	38	12	4	4	80	9	188
2017	11 to 20 years in the federal public service	37	34	12	14	3	71	17	144
2017	More than 20 years in the federal public service	45	32	15	5	3	77	8	60
2014	Less than 3 years in the federal public service	55	28	2	15	0	83	15	30
2014	3 to 10 years in the federal public service	38	39	11	8	4	77	12	245
2014	11 to 20 years in the federal public service	27	48	11	10	5	74	15	131
2014	More than 20 years in the federal public service	42	38	11	7	3	80	9	76

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	47	6	1	1	0	92	2	92
2017	3 to 10 years in the federal public service	40	42	11	5	2	1	82	7	189
2017	11 to 20 years in the federal public service	36	42	9	9	3	1	79	12	144
2017	More than 20 years in the federal public service	50	25	13	6	3	1	77	10	60
2014	Less than 3 years in the federal public service	54	31	6	6	0	2	87	7	30
2014	3 to 10 years in the federal public service	41	42	11	3	2	1	84	5	245
2014	11 to 20 years in the federal public service	45	35	9	5	5	1	81	10	131
2014	More than 20 years in the federal public service	50	38	7	3	1	1	89	4	76

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	39	7	2	1	1	90	3	92
2017	3 to 10 years in the federal public service	43	40	8	6	3	0	83	9	188
2017	11 to 20 years in the federal public service	35	49	10	4	2	0	84	6	144
2017	More than 20 years in the federal public service	53	32	5	5	5	0	85	10	60
2014	Less than 3 years in the federal public service	59	24	11	6	0	0	83	6	30
2014	3 to 10 years in the federal public service	43	41	7	6	3	0	84	8	245
2014	11 to 20 years in the federal public service	43	41	11	2	3	0	84	5	131
2014	More than 20 years in the federal public service	60	34	4	0	2	0	94	2	76

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	41	18	6	1	0	75	7	92
2017	3 to 10 years in the federal public service	24	45	21	8	2	0	69	10	190
2017	11 to 20 years in the federal public service	19	32	23	20	5	1	51	26	144
2017	More than 20 years in the federal public service	28	38	18	12	3	0	67	15	60
2014	Less than 3 years in the federal public service	31	58	11	0	0	0	89	0	30
2014	3 to 10 years in the federal public service	25	53	15	5	2	0	78	7	245
2014	11 to 20 years in the federal public service	21	37	24	13	5	1	58	18	131
2014	More than 20 years in the federal public service	29	36	23	7	5	0	65	12	76

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	14	45	19	11	0	7	33	19	92
2017	3 to 10 years in the federal public service	8	18	31	29	12	0	1	42	27	190
2017	11 to 20 years in the federal public service	4	22	40	20	10	0	4	31	27	144
2017	More than 20 years in the federal public service	12	13	37	27	11	0	0	37	25	59
2014	Less than 3 years in the federal public service	2	15	22	43	15	2	0	60	18	30
2014	3 to 10 years in the federal public service	4	17	32	30	12	1	4	44	22	244
2014	11 to 20 years in the federal public service	4	15	44	29	6	0	1	36	20	131
2014	More than 20 years in the federal public service	5	21	30	25	18	0	1	43	27	76

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	6	15	29	36	1	9	73	10	92
2017	3 to 10 years in the federal public service	4	8	23	35	27	1	1	64	12	190
2017	11 to 20 years in the federal public service	5	10	23	32	24	1	5	59	16	144
2017	More than 20 years in the federal public service	3	9	26	35	26	0	2	62	12	59
2014	Less than 3 years in the federal public service	0	2	15	28	52	0	2	82	2	30
2014	3 to 10 years in the federal public service	4	8	21	42	21	0	4	66	12	244
2014	11 to 20 years in the federal public service	3	6	31	37	18	1	2	57	10	129
2014	More than 20 years in the federal public service	1	16	21	28	28	0	5	59	18	75

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	19	26	23	17	2	5	43	29	92
2017	3 to 10 years in the federal public service	6	20	30	31	12	0	1	43	27	189
2017	11 to 20 years in the federal public service	12	23	39	14	10	0	2	25	35	144
2017	More than 20 years in the federal public service	17	17	41	14	10	0	2	24	35	59
2014	Less than 3 years in the federal public service	2	9	30	39	17	0	2	58	11	30
2014	3 to 10 years in the federal public service	8	17	34	27	12	0	2	39	26	244
2014	11 to 20 years in the federal public service	13	21	36	22	6	0	1	29	35	131
2014	More than 20 years in the federal public service	8	19	38	12	21	0	1	34	28	76

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	7	29	33	21	2	4	57	12	92
2017	3 to 10 years in the federal public service	5	11	40	32	11	0	1	43	17	188
2017	11 to 20 years in the federal public service	14	14	42	20	9	0	2	29	29	144
2017	More than 20 years in the federal public service	3	16	46	24	10	0	0	34	20	59
2014	Less than 3 years in the federal public service	9	4	17	41	28	0	0	69	13	30
2014	3 to 10 years in the federal public service	4	14	33	33	15	0	1	49	18	245
2014	11 to 20 years in the federal public service	9	13	44	21	11	0	1	33	22	131
2014	More than 20 years in the federal public service	7	14	38	20	19	0	1	40	22	76

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	13	25	21	20	4	10	48	23	92
2017	3 to 10 years in the federal public service	17	22	33	19	7	0	1	27	40	190
2017	11 to 20 years in the federal public service	23	24	33	13	5	0	2	18	48	143
2017	More than 20 years in the federal public service	10	32	31	13	10	0	3	24	44	60
2014	Less than 3 years in the federal public service	0	13	11	31	39	6	0	74	14	30
2014	3 to 10 years in the federal public service	11	18	36	23	9	0	3	33	30	245
2014	11 to 20 years in the federal public service	10	20	40	17	11	0	1	29	31	131
2014	More than 20 years in the federal public service	11	19	35	19	16	0	0	35	30	76

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	14	19	19	23	14	6	51	25	92
2017	3 to 10 years in the federal public service	8	19	29	24	17	2	2	42	28	190
2017	11 to 20 years in the federal public service	9	17	36	21	12	1	3	35	27	143
2017	More than 20 years in the federal public service	8	16	36	25	12	0	4	38	25	60
2014	Less than 3 years in the federal public service	0	0	9	15	59	15	2	90	0	30
2014	3 to 10 years in the federal public service	4	6	27	37	23	2	2	61	11	244
2014	11 to 20 years in the federal public service	3	8	30	40	15	0	4	57	11	130
2014	More than 20 years in the federal public service	1	7	22	43	23	0	4	68	9	76

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	13	33	24	12	3	7	40	23	92
2017	3 to 10 years in the federal public service	7	14	41	26	10	2	0	36	22	190
2017	11 to 20 years in the federal public service	12	21	41	18	5	2	2	24	33	142
2017	More than 20 years in the federal public service	13	13	50	12	11	0	0	23	27	60
2014	Less than 3 years in the federal public service	6	13	24	15	28	13	0	49	23	30
2014	3 to 10 years in the federal public service	9	14	35	22	17	0	2	41	24	245
2014	11 to 20 years in the federal public service	13	21	31	23	9	1	2	33	35	131
2014	More than 20 years in the federal public service	8	17	36	22	14	0	3	37	26	76

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	21	1	13	5	0	81	18	91
2017	3 to 10 years in the federal public service	71	21	2	3	2	0	93	5	190
2017	11 to 20 years in the federal public service	57	26	6	7	4	1	83	11	144
2017	More than 20 years in the federal public service	64	19	10	5	3	0	82	8	60
2014	Less than 3 years in the federal public service	76	22	0	0	2	0	98	2	30
2014	3 to 10 years in the federal public service	67	20	3	8	3	0	87	10	245
2014	11 to 20 years in the federal public service	62	19	6	5	7	1	82	12	131
2014	More than 20 years in the federal public service	63	16	5	16	0	0	79	16	76

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	35	11	8	3	12	12	71	14	92
2017	3 to 10 years in the federal public service	33	36	10	9	6	2	3	73	16	190
2017	11 to 20 years in the federal public service	28	38	13	13	3	3	2	70	17	144
2017	More than 20 years in the federal public service	32	36	12	14	5	0	2	69	19	59
2014	Less than 3 years in the federal public service	24	50	13	2	0	11	0	83	2	30
2014	3 to 10 years in the federal public service	31	32	12	12	7	4	2	67	20	245
2014	11 to 20 years in the federal public service	25	36	16	10	8	1	3	64	19	131
2014	More than 20 years in the federal public service	33	33	19	10	4	0	1	67	14	76

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	42	5	5	2	87	7	92
2017	3 to 10 years in the federal public service	53	32	5	5	4	86	10	190
2017	11 to 20 years in the federal public service	48	34	9	8	1	82	9	144
2017	More than 20 years in the federal public service	57	31	8	3	2	87	5	60
2014	Less than 3 years in the federal public service	35	52	11	2	0	87	2	30
2014	3 to 10 years in the federal public service	46	35	6	10	3	82	13	245
2014	11 to 20 years in the federal public service	45	28	7	14	7	73	20	131
2014	More than 20 years in the federal public service	56	28	5	9	2	84	11	76

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	39	8	3	2	1	0	87	5	92
2017	3 to 10 years in the federal public service	48	35	7	6	2	1	0	84	9	190
2017	11 to 20 years in the federal public service	37	47	8	5	2	1	0	85	7	144
2017	More than 20 years in the federal public service	47	39	7	8	0	0	0	85	8	60
2014	Less than 3 years in the federal public service	59	30	2	0	0	9	0	97	0	30
2014	3 to 10 years in the federal public service	44	42	7	6	1	0	0	86	7	245
2014	11 to 20 years in the federal public service	40	47	7	3	2	0	1	88	5	131
2014	More than 20 years in the federal public service	46	42	1	10	1	0	0	88	11	76

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	33	11	4	1	24	0	79	6	91
2017	3 to 10 years in the federal public service	38	33	8	8	5	6	1	77	14	190
2017	11 to 20 years in the federal public service	38	32	10	10	4	5	1	75	15	144
2017	More than 20 years in the federal public service	47	33	7	5	5	2	1	83	10	60
2014	Less than 3 years in the federal public service	52	13	9	2	0	22	2	86	3	30
2014	3 to 10 years in the federal public service	38	31	13	4	1	10	2	79	6	245
2014	11 to 20 years in the federal public service	32	34	12	6	5	5	6	74	13	131
2014	More than 20 years in the federal public service	37	37	10	10	1	4	1	78	12	76

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	21	15	13	6	32	4	47	30	91
2017	3 to 10 years in the federal public service	16	24	17	19	8	14	2	48	32	190
2017	11 to 20 years in the federal public service	14	28	19	21	12	5	1	44	35	144
2017	More than 20 years in the federal public service	17	35	15	16	9	5	3	57	27	60
2014	Less than 3 years in the federal public service	15	22	11	13	2	35	2	58	24	30
2014	3 to 10 years in the federal public service	12	29	21	13	11	10	4	48	28	245
2014	11 to 20 years in the federal public service	12	35	18	18	9	6	1	52	29	131
2014	More than 20 years in the federal public service	9	41	27	11	11	1	0	51	22	76

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	41	1	2	0	0	97	2	91
2017	3 to 10 years in the federal public service	55	37	5	2	0	0	93	2	190
2017	11 to 20 years in the federal public service	52	37	2	7	1	0	90	8	144
2017	More than 20 years in the federal public service	58	34	1	6	0	0	92	6	60
2014	Less than 3 years in the federal public service	69	22	2	0	0	6	98	0	30
2014	3 to 10 years in the federal public service	55	36	4	4	0	0	91	5	245
2014	11 to 20 years in the federal public service	45	42	5	4	3	0	87	7	130
2014	More than 20 years in the federal public service	55	33	8	4	0	0	88	4	76

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	40	10	3	0	0	87	3	91
2017	3 to 10 years in the federal public service	44	39	9	6	1	1	83	8	190
2017	11 to 20 years in the federal public service	38	44	8	6	4	0	82	10	144
2017	More than 20 years in the federal public service	43	35	8	13	0	0	78	13	60
2014	Less than 3 years in the federal public service	50	33	11	6	0	0	83	6	30
2014	3 to 10 years in the federal public service	39	40	11	6	3	0	79	10	245
2014	11 to 20 years in the federal public service	38	37	15	7	3	0	75	10	131
2014	More than 20 years in the federal public service	48	28	9	12	3	0	76	14	76

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	34	7	1	0	1	0	92	1	92
2017	3 to 10 years in the federal public service	47	33	8	5	2	2	1	84	8	189
2017	11 to 20 years in the federal public service	48	36	7	4	3	0	1	85	7	144
2017	More than 20 years in the federal public service	57	30	5	5	3	0	0	87	8	60
2014	Less than 3 years in the federal public service	39	50	2	9	0	0	0	89	9	30
2014	3 to 10 years in the federal public service	52	30	11	5	1	0	0	83	7	245
2014	11 to 20 years in the federal public service	48	37	9	3	3	1	0	85	6	131
2014	More than 20 years in the federal public service	53	31	9	3	3	1	0	86	5	76

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	39	4	5	2	0	0	88	7	92
2017	3 to 10 years in the federal public service	46	36	7	8	2	1	1	83	10	190
2017	11 to 20 years in the federal public service	45	38	6	7	4	0	0	83	11	144
2017	More than 20 years in the federal public service	50	33	3	10	3	0	0	83	14	60
2014	Less than 3 years in the federal public service	59	26	6	9	0	0	0	85	9	30
2014	3 to 10 years in the federal public service	45	38	6	6	4	0	0	84	10	244
2014	11 to 20 years in the federal public service	46	39	9	4	2	0	0	85	6	131
2014	More than 20 years in the federal public service	45	37	7	7	4	0	0	82	11	76

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	15	1	5	1	0	93	6	92
2017	3 to 10 years in the federal public service	83	11	3	2	1	1	95	3	190
2017	11 to 20 years in the federal public service	80	13	2	2	3	1	93	5	144
2017	More than 20 years in the federal public service	77	15	0	6	2	0	92	8	60
2014	Less than 3 years in the federal public service	96	4	0	0	0	0	100	0	30
2014	3 to 10 years in the federal public service	76	16	1	3	2	0	93	6	245
2014	11 to 20 years in the federal public service	71	15	6	6	2	1	86	8	131
2014	More than 20 years in the federal public service	82	10	6	1	1	0	92	2	76

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	32	3	4	2	3	4	90	7	92
2017	3 to 10 years in the federal public service	57	27	4	5	5	1	1	86	10	190
2017	11 to 20 years in the federal public service	53	30	7	5	2	1	2	86	7	143
2017	More than 20 years in the federal public service	61	19	10	6	2	2	0	81	8	60
2014	Less than 3 years in the federal public service	44	22	0	2	17	9	6	77	23	30
2014	3 to 10 years in the federal public service	47	30	6	8	6	2	2	80	14	245
2014	11 to 20 years in the federal public service	45	35	5	5	6	1	3	83	12	131
2014	More than 20 years in the federal public service	49	27	6	6	5	3	4	82	12	76

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	32	4	5	0	0	0	91	5	92
2017	3 to 10 years in the federal public service	58	27	6	2	6	0	1	86	8	190
2017	11 to 20 years in the federal public service	55	29	6	7	1	1	1	85	8	144
2017	More than 20 years in the federal public service	62	23	5	8	0	0	2	86	8	60

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	19	4	1	2	1	0	92	3	92
2017	3 to 10 years in the federal public service	58	28	5	4	3	0	1	88	7	190
2017	11 to 20 years in the federal public service	53	26	6	9	3	3	0	82	13	144
2017	More than 20 years in the federal public service	57	28	5	5	3	2	0	86	8	60

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	26	7	5	2	0	86	7	92
2017	3 to 10 years in the federal public service	52	30	7	7	3	1	82	10	190
2017	11 to 20 years in the federal public service	47	34	9	8	3	0	81	10	144
2017	More than 20 years in the federal public service	63	21	9	7	0	0	85	7	58
2014	Less than 3 years in the federal public service	50	33	9	9	0	0	83	9	30
2014	3 to 10 years in the federal public service	46	37	8	7	3	0	83	9	245
2014	11 to 20 years in the federal public service	47	33	10	6	3	1	81	9	131
2014	More than 20 years in the federal public service	51	28	12	5	3	1	81	8	76

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	46	25	0	0	0	0	75	0	11
2017	3 to 10 years in the federal public service	36	39	11	5	5	0	5	78	10	82
2017	11 to 20 years in the federal public service	30	33	12	11	7	3	5	68	19	101
2017	More than 20 years in the federal public service	36	35	16	9	3	0	0	72	12	31
2014	3 to 10 years in the federal public service	33	41	8	8	3	1	7	80	11	93
2014	11 to 20 years in the federal public service	21	49	16	5	4	1	3	73	10	81
2014	More than 20 years in the federal public service	27	45	14	10	4	0	0	73	14	43

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	30	2	4	2	4	0	91	7	92
2017	3 to 10 years in the federal public service	43	38	4	9	4	2	0	82	14	188
2017	11 to 20 years in the federal public service	37	32	16	11	3	1	0	69	15	144
2017	More than 20 years in the federal public service	35	42	15	7	2	0	0	77	8	60
2014	Less than 3 years in the federal public service	50	37	9	2	0	2	0	89	2	30
2014	3 to 10 years in the federal public service	41	39	8	9	1	1	0	81	10	245
2014	11 to 20 years in the federal public service	30	50	7	7	4	1	1	82	12	131
2014	More than 20 years in the federal public service	36	42	15	4	3	0	0	78	6	76

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	38	6	4	2	3	0	87	7	92
2017	3 to 10 years in the federal public service	28	41	12	14	4	1	0	69	18	190
2017	11 to 20 years in the federal public service	26	37	15	13	8	0	0	63	21	144
2017	More than 20 years in the federal public service	29	34	21	13	4	0	0	63	16	60
2014	Less than 3 years in the federal public service	58	22	13	6	0	0	0	81	6	30
2014	3 to 10 years in the federal public service	35	36	13	12	4	0	0	71	16	244
2014	11 to 20 years in the federal public service	25	45	13	9	7	0	1	70	16	131
2014	More than 20 years in the federal public service	19	57	13	6	5	0	0	76	11	76

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	35	8	14	0	12	0	75	16	91
2017	3 to 10 years in the federal public service	18	36	22	16	8	1	0	55	23	190
2017	11 to 20 years in the federal public service	15	31	24	20	9	1	0	45	30	143
2017	More than 20 years in the federal public service	15	41	18	18	7	2	0	57	25	60
2014	Less than 3 years in the federal public service	41	29	15	6	0	9	0	76	7	30
2014	3 to 10 years in the federal public service	20	38	17	18	7	1	0	59	24	245
2014	11 to 20 years in the federal public service	12	37	20	19	10	1	1	50	30	130
2014	More than 20 years in the federal public service	11	46	22	14	6	1	0	57	20	76

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	35	14	7	2	14	0	74	10	92
2017	3 to 10 years in the federal public service	24	39	15	11	9	1	0	64	21	190
2017	11 to 20 years in the federal public service	21	41	17	14	4	3	0	64	18	144
2017	More than 20 years in the federal public service	30	35	20	5	5	5	0	68	10	60
2014	Less than 3 years in the federal public service	43	26	6	13	9	2	0	71	22	30
2014	3 to 10 years in the federal public service	23	40	15	15	4	3	0	65	20	245
2014	11 to 20 years in the federal public service	17	41	23	11	5	2	1	59	16	131
2014	More than 20 years in the federal public service	25	45	13	11	5	1	0	71	16	76

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	44	12	3	6	6	0	77	10	92
2017	3 to 10 years in the federal public service	18	42	14	19	6	1	0	60	26	190
2017	11 to 20 years in the federal public service	17	37	19	17	9	0	0	54	26	144
2017	More than 20 years in the federal public service	25	44	15	9	5	2	0	69	15	60
2014	Less than 3 years in the federal public service	37	30	11	15	0	6	0	72	16	30
2014	3 to 10 years in the federal public service	16	41	15	20	7	1	0	58	27	245
2014	11 to 20 years in the federal public service	14	50	17	13	4	1	1	65	17	130
2014	More than 20 years in the federal public service	22	45	23	6	3	1	0	68	9	76

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	47	12	5	0	1	84	5	92
2017	3 to 10 years in the federal public service	32	46	11	7	2	1	79	9	190
2017	11 to 20 years in the federal public service	27	46	17	7	3	0	72	10	143
2017	More than 20 years in the federal public service	42	35	17	5	0	2	78	5	60
2014	Less than 3 years in the federal public service	48	31	22	0	0	0	78	0	30
2014	3 to 10 years in the federal public service	36	43	11	8	3	0	78	11	245
2014	11 to 20 years in the federal public service	27	43	15	14	1	0	70	15	131
2014	More than 20 years in the federal public service	40	46	6	7	1	0	86	8	76

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	36	4	2	0	2	0	93	2	92
2017	3 to 10 years in the federal public service	61	30	6	1	0	1	0	92	1	190
2017	11 to 20 years in the federal public service	51	41	3	3	0	1	1	93	3	143
2017	More than 20 years in the federal public service	55	36	8	0	0	0	0	92	0	60
2014	Less than 3 years in the federal public service	65	35	0	0	0	0	0	100	0	30
2014	3 to 10 years in the federal public service	64	30	3	1	1	1	0	96	2	244
2014	11 to 20 years in the federal public service	65	31	2	1	0	1	0	97	1	131
2014	More than 20 years in the federal public service	66	29	5	0	0	0	0	95	0	76

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	33	10	4	0	4	1	85	4	92
2017	3 to 10 years in the federal public service	53	35	6	4	1	1	0	89	5	190
2017	11 to 20 years in the federal public service	48	38	6	5	1	2	0	88	7	143
2017	More than 20 years in the federal public service	59	26	10	3	0	2	0	86	3	59
2014	Less than 3 years in the federal public service	56	28	2	9	0	2	2	89	9	30
2014	3 to 10 years in the federal public service	51	32	7	5	3	1	1	84	9	245
2014	11 to 20 years in the federal public service	58	31	8	3	1	0	0	88	4	131
2014	More than 20 years in the federal public service	60	32	2	4	1	0	1	93	5	76

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	32	14	8	0	4	1	77	8	92
2017	3 to 10 years in the federal public service	39	36	13	5	2	4	1	79	7	189
2017	11 to 20 years in the federal public service	38	38	18	5	1	1	0	77	5	143
2017	More than 20 years in the federal public service	39	33	22	3	2	2	0	73	5	60
2014	Less than 3 years in the federal public service	41	26	20	9	0	4	0	70	9	30
2014	3 to 10 years in the federal public service	50	30	12	4	2	2	0	82	6	245
2014	11 to 20 years in the federal public service	47	37	12	1	3	1	0	84	4	131
2014	More than 20 years in the federal public service	40	32	17	7	0	0	3	75	8	76

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	26	11	6	3	27	6	69	14	92
2017	3 to 10 years in the federal public service	24	25	18	10	8	11	4	57	22	190
2017	11 to 20 years in the federal public service	14	27	16	17	12	12	2	48	34	143
2017	More than 20 years in the federal public service	27	24	20	11	12	5	2	54	25	60
2014	Less than 3 years in the federal public service	35	24	15	9	9	7	2	64	19	30
2014	3 to 10 years in the federal public service	21	27	17	10	12	7	6	56	25	245
2014	11 to 20 years in the federal public service	21	25	16	11	13	11	2	53	28	131
2014	More than 20 years in the federal public service	24	33	12	10	10	9	2	64	22	76

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	26	2	9	1	0	1	87	10	92
2017	3 to 10 years in the federal public service	58	30	6	3	1	0	2	90	4	190
2017	11 to 20 years in the federal public service	52	30	8	5	3	1	1	83	8	144
2017	More than 20 years in the federal public service	58	18	8	12	3	0	0	77	15	60
2014	Less than 3 years in the federal public service	78	20	0	0	2	0	0	98	2	30
2014	3 to 10 years in the federal public service	56	29	4	8	1	0	1	87	9	245
2014	11 to 20 years in the federal public service	46	29	11	9	3	1	1	76	12	131
2014	More than 20 years in the federal public service	57	21	5	17	0	0	0	79	17	76

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	11	2	2	0	0	96	2	92
2017	3 to 10 years in the federal public service	78	19	3	0	1	0	97	1	189
2017	11 to 20 years in the federal public service	72	22	3	2	0	1	95	2	144
2017	More than 20 years in the federal public service	72	18	7	2	2	0	90	3	60
2014	Less than 3 years in the federal public service	83	13	2	2	0	0	96	2	30
2014	3 to 10 years in the federal public service	72	23	2	2	0	0	95	3	244
2014	11 to 20 years in the federal public service	72	21	5	3	0	0	93	3	131
2014	More than 20 years in the federal public service	70	21	6	3	0	0	92	3	76

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	36	8	2	1	3	88	3	91
2017	3 to 10 years in the federal public service	38	36	11	11	3	1	75	14	189
2017	11 to 20 years in the federal public service	28	48	12	10	2	0	76	12	144
2017	More than 20 years in the federal public service	41	40	7	2	10	0	81	12	59
2014	Less than 3 years in the federal public service	50	26	13	9	0	2	78	9	30
2014	3 to 10 years in the federal public service	29	35	12	15	9	0	65	24	245
2014	11 to 20 years in the federal public service	26	43	13	9	8	0	69	18	131
2014	More than 20 years in the federal public service	28	38	17	15	0	1	67	16	76

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	36	11	14	0	2	0	75	14	92
2017	3 to 10 years in the federal public service	29	33	11	13	11	1	2	64	25	189
2017	11 to 20 years in the federal public service	22	30	14	13	17	1	2	54	32	144
2017	More than 20 years in the federal public service	17	29	25	12	10	5	3	49	24	60
2014	Less than 3 years in the federal public service	43	20	4	20	9	5	0	66	30	30
2014	3 to 10 years in the federal public service	9	17	15	19	39	0	1	27	58	244
2014	11 to 20 years in the federal public service	11	20	19	20	28	0	1	32	49	131
2014	More than 20 years in the federal public service	9	23	22	15	21	0	10	36	39	76

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	43	11	8	2	3	79	10	92
2017	3 to 10 years in the federal public service	30	42	15	9	3	2	73	12	189
2017	11 to 20 years in the federal public service	24	43	18	12	1	2	68	14	144
2017	More than 20 years in the federal public service	23	44	28	3	2	0	67	5	60

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	40	6	3	0	3	91	3	92
2017	3 to 10 years in the federal public service	47	35	13	3	2	1	83	4	189
2017	11 to 20 years in the federal public service	41	45	9	1	1	4	89	2	143
2017	More than 20 years in the federal public service	52	36	9	0	3	0	88	3	60
2014	Less than 3 years in the federal public service	61	26	5	0	0	9	95	0	30
2014	3 to 10 years in the federal public service	55	34	7	2	1	2	90	3	245
2014	11 to 20 years in the federal public service	51	35	7	2	1	3	90	3	131
2014	More than 20 years in the federal public service	59	34	5	0	0	1	95	0	76

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	41	4	2	1	1	1	92	3	91
2017	3 to 10 years in the federal public service	45	39	8	6	2	1	0	85	8	189
2017	11 to 20 years in the federal public service	34	47	13	4	1	1	0	82	5	144
2017	More than 20 years in the federal public service	40	39	10	5	2	3	0	83	7	60
2014	Less than 3 years in the federal public service	63	26	9	2	0	0	0	89	2	30
2014	3 to 10 years in the federal public service	50	35	9	4	1	0	0	86	5	244
2014	11 to 20 years in the federal public service	39	45	8	5	1	1	0	86	6	131
2014	More than 20 years in the federal public service	56	36	7	0	0	1	0	93	0	76

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	27	4	2	1	93	3	92
2017	3 to 10 years in the federal public service	58	34	5	3	1	91	4	189
2017	11 to 20 years in the federal public service	49	37	8	4	2	86	5	142
2017	More than 20 years in the federal public service	58	32	8	0	2	90	2	60
2014	Less than 3 years in the federal public service	81	19	0	0	0	100	0	30
2014	3 to 10 years in the federal public service	56	37	3	4	0	93	4	245
2014	11 to 20 years in the federal public service	53	35	6	3	3	89	5	131
2014	More than 20 years in the federal public service	62	35	1	1	0	98	1	76

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	35	5	3	1	0	0	90	4	92
2017	3 to 10 years in the federal public service	36	41	14	6	3	0	0	77	9	189
2017	11 to 20 years in the federal public service	39	32	15	8	5	0	1	72	13	144
2017	More than 20 years in the federal public service	55	27	12	1	5	0	0	82	6	60
2014	Less than 3 years in the federal public service	70	15	9	0	0	6	0	91	0	30
2014	3 to 10 years in the federal public service	45	39	8	5	3	0	0	84	8	245
2014	11 to 20 years in the federal public service	35	51	7	5	3	0	0	85	7	131
2014	More than 20 years in the federal public service	64	27	4	4	1	0	0	92	5	76

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	39	4	2	3	1	90	5	92
2017	3 to 10 years in the federal public service	34	46	11	7	3	0	79	10	190
2017	11 to 20 years in the federal public service	35	37	16	9	4	0	72	13	144
2017	More than 20 years in the federal public service	45	41	5	3	5	0	87	8	60
2014	Less than 3 years in the federal public service	70	15	2	13	0	0	85	13	30
2014	3 to 10 years in the federal public service	43	40	7	6	4	0	83	10	245
2014	11 to 20 years in the federal public service	32	49	11	5	3	0	81	8	131
2014	More than 20 years in the federal public service	61	25	9	1	4	0	86	5	76

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	29	12	5	2	7	1	79	8	92
2017	3 to 10 years in the federal public service	34	27	20	12	6	1	0	61	18	190
2017	11 to 20 years in the federal public service	37	25	21	8	5	3	1	64	14	144
2017	More than 20 years in the federal public service	55	18	15	5	3	2	2	76	9	60
2014	Less than 3 years in the federal public service	57	13	17	2	0	11	0	78	2	30
2014	3 to 10 years in the federal public service	34	28	20	9	6	4	0	65	15	245
2014	11 to 20 years in the federal public service	35	37	9	12	5	1	0	73	18	131
2014	More than 20 years in the federal public service	50	25	15	6	2	1	0	76	8	76

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	13	56	31	92
2017	3 to 10 years in the federal public service	18	42	40	190
2017	11 to 20 years in the federal public service	15	50	35	144
2017	More than 20 years in the federal public service	25	48	27	59
2014	Less than 3 years in the federal public service	2	78	20	30
2014	3 to 10 years in the federal public service	15	45	39	245
2014	11 to 20 years in the federal public service	11	60	29	131
2014	More than 20 years in the federal public service	22	59	19	76

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	0	51	33	0	16	12
2017	3 to 10 years in the federal public service	0	22	49	20	0	9	34
2017	11 to 20 years in the federal public service	9	19	69	4	0	0	22
2017	More than 20 years in the federal public service	81	0	12	7	0	0	15
2014	3 to 10 years in the federal public service	2	17	33	38	9999	10	38
2014	11 to 20 years in the federal public service	0	23	29	47	9999	0	13
2014	More than 20 years in the federal public service	94	0	0	6	9999	0	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	9	91	92
2017	3 to 10 years in the federal public service	8	92	190
2017	11 to 20 years in the federal public service	10	90	144
2014	Less than 3 years in the federal public service	0	100	30
2014	3 to 10 years in the federal public service	12	88	245
2014	11 to 20 years in the federal public service	15	85	130
2014	More than 20 years in the federal public service	6	94	76

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	62	15
2017	11 to 20 years in the federal public service	48	13
2014	3 to 10 years in the federal public service	37	31
2014	11 to 20 years in the federal public service	49	19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	40	15
2017	11 to 20 years in the federal public service	54	13
2014	3 to 10 years in the federal public service	69	31
2014	11 to 20 years in the federal public service	61	19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	15
2017	11 to 20 years in the federal public service	13
2014	3 to 10 years in the federal public service	31
2014	11 to 20 years in the federal public service	19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	15
2017	11 to 20 years in the federal public service	13
2014	3 to 10 years in the federal public service	31

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	15
2017	11 to 20 years in the federal public service	55	13
2014	3 to 10 years in the federal public service	46	31
2014	11 to 20 years in the federal public service	24	19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	40	15
2014	3 to 10 years in the federal public service	33	31
2014	11 to 20 years in the federal public service	39	19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	34	15
2017	11 to 20 years in the federal public service	37	13
2014	3 to 10 years in the federal public service	24	31
2014	11 to 20 years in the federal public service	56	19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	34	15
2017	11 to 20 years in the federal public service	39	13
2014	3 to 10 years in the federal public service	24	31
2014	11 to 20 years in the federal public service	47	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	15
2017	11 to 20 years in the federal public service	70	13
2014	3 to 10 years in the federal public service	60	31
2014	11 to 20 years in the federal public service	67	19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15
2014	11 to 20 years in the federal public service	0	19

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	34	15
2014	3 to 10 years in the federal public service	33	31
2014	11 to 20 years in the federal public service	43	19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	15
2014	3 to 10 years in the federal public service	21	31
2014	11 to 20 years in the federal public service	24	19

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	60	15
2017	11 to 20 years in the federal public service	55	13
2014	3 to 10 years in the federal public service	45	31
2014	11 to 20 years in the federal public service	56	19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	28	31
2014	11 to 20 years in the federal public service	48	19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	18	31

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	15
2017	11 to 20 years in the federal public service	13
2014	3 to 10 years in the federal public service	31
2014	11 to 20 years in the federal public service	19

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	18	31

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	34	15
2017	11 to 20 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	30	31

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	13
2014	3 to 10 years in the federal public service	31
2014	11 to 20 years in the federal public service	19

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	21	31

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	34	15
2017	11 to 20 years in the federal public service	45	13
2014	3 to 10 years in the federal public service	48	31
2014	11 to 20 years in the federal public service	56	19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	0	31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	15
2017	11 to 20 years in the federal public service	68	13
2014	3 to 10 years in the federal public service	39	31
2014	11 to 20 years in the federal public service	58	19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	87	13	15
2017	11 to 20 years in the federal public service	84	16	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	15	9	1	1	46	13	72	6	92
2017	3 to 10 years in the federal public service	18	14	20	2	1	32	14	59	5	189
2017	11 to 20 years in the federal public service	17	19	14	4	2	36	8	64	11	144
2017	More than 20 years in the federal public service	26	17	19	5	4	26	3	61	12	59
2014	Less than 3 years in the federal public service	30	2	0	0	0	37	30	100	0	30
2014	3 to 10 years in the federal public service	14	11	15	6	4	41	9	50	20	245
2014	11 to 20 years in the federal public service	12	18	14	11	5	29	11	51	26	131
2014	More than 20 years in the federal public service	29	13	19	6	3	24	6	60	13	76

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	32	8	5	0	16	0	85	7	92
2017	3 to 10 years in the federal public service	36	38	11	2	1	9	3	84	3	189
2017	11 to 20 years in the federal public service	34	41	10	3	1	10	1	85	4	144
2017	More than 20 years in the federal public service	50	18	21	2	4	6	0	72	6	60
2014	Less than 3 years in the federal public service	45	22	2	0	0	24	6	97	0	30
2014	3 to 10 years in the federal public service	35	29	16	5	3	11	1	73	9	245
2014	11 to 20 years in the federal public service	33	28	21	6	4	8	0	66	11	131
2014	More than 20 years in the federal public service	41	39	16	1	0	2	0	83	1	76

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	33	15	8	3	2	30	62	16	92
2017	3 to 10 years in the federal public service	19	33	9	2	2	0	36	81	6	190
2017	11 to 20 years in the federal public service	21	26	10	2	0	1	41	80	4	144
2017	More than 20 years in the federal public service	25	26	7	2	0	1	39	86	3	60
2014	Less than 3 years in the federal public service	15	20	7	7	4	2	45	66	21	30
2014	3 to 10 years in the federal public service	11	29	7	5	1	3	44	76	12	245
2014	11 to 20 years in the federal public service	8	26	5	2	0	1	58	83	5	131
2014	More than 20 years in the federal public service	15	21	6	1	1	0	55	81	5	76

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	18	9	3	0	22	39	68	9	92
2017	3 to 10 years in the federal public service	8	19	14	6	3	6	43	54	19	190
2017	11 to 20 years in the federal public service	10	18	13	2	0	14	43	66	5	144
2017	More than 20 years in the federal public service	15	14	17	2	2	11	39	59	7	60
2014	Less than 3 years in the federal public service	6	9	7	0	6	22	50	54	23	30
2014	3 to 10 years in the federal public service	6	17	8	7	1	11	51	59	22	245
2014	11 to 20 years in the federal public service	6	11	9	4	0	14	55	59	12	131
2014	More than 20 years in the federal public service	6	20	10	5	1	9	48	61	15	76

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	29	7	1	0	10	30	87	2	92
2017	3 to 10 years in the federal public service	25	25	5	1	1	4	39	87	4	190
2017	11 to 20 years in the federal public service	24	17	8	1	1	7	41	80	4	144
2017	More than 20 years in the federal public service	32	10	12	2	0	2	42	76	3	60
2014	Less than 3 years in the federal public service	20	11	4	0	0	15	50	88	0	30
2014	3 to 10 years in the federal public service	13	23	9	3	1	7	44	74	7	245
2014	11 to 20 years in the federal public service	15	12	6	1	1	4	61	76	6	131
2014	More than 20 years in the federal public service	15	20	6	4	0	1	54	78	8	76

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	23	9	1	0	13	30	82	2	91
2017	3 to 10 years in the federal public service	20	27	7	2	2	4	38	82	6	190
2017	11 to 20 years in the federal public service	22	18	10	3	0	7	40	76	5	144
2017	More than 20 years in the federal public service	26	17	12	2	4	2	39	72	9	60
2014	Less than 3 years in the federal public service	20	6	7	2	0	15	50	75	6	30
2014	3 to 10 years in the federal public service	13	22	10	3	1	8	43	71	9	245
2014	11 to 20 years in the federal public service	13	16	6	4	1	4	57	75	11	131
2014	More than 20 years in the federal public service	13	20	7	4	0	1	54	75	8	76

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	3	97	190
2017	11 to 20 years in the federal public service	5	95	144
2014	Less than 3 years in the federal public service	0	100	30
2014	3 to 10 years in the federal public service	3	97	245
2014	11 to 20 years in the federal public service	3	97	131

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	16	6	1	0	48	15	81	3	92
2017	3 to 10 years in the federal public service	17	11	17	1	1	37	16	60	3	190
2017	11 to 20 years in the federal public service	20	16	13	1	1	43	6	72	3	144
2017	More than 20 years in the federal public service	33	13	21	0	0	24	8	68	0	60
2014	Less than 3 years in the federal public service	29	6	2	0	0	43	19	94	0	30
2014	3 to 10 years in the federal public service	16	12	15	2	1	42	12	62	7	245
2014	11 to 20 years in the federal public service	18	17	14	3	1	38	8	65	9	131
2014	More than 20 years in the federal public service	19	27	15	3	0	31	6	72	4	76

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	25	6	1	0	23	2	91	1	92
2017	3 to 10 years in the federal public service	35	37	9	2	1	12	4	86	4	189
2017	11 to 20 years in the federal public service	33	39	14	1	0	12	1	83	1	144
2017	More than 20 years in the federal public service	48	29	19	0	0	5	0	80	0	60
2014	Less than 3 years in the federal public service	50	24	2	0	0	17	6	97	0	30
2014	3 to 10 years in the federal public service	37	29	15	1	1	16	1	79	3	245
2014	11 to 20 years in the federal public service	35	34	12	3	1	13	3	81	6	131
2014	More than 20 years in the federal public service	41	41	8	1	0	7	1	90	1	76

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	30	18	2	3	1	2	76	6	92
2017	3 to 10 years in the federal public service	40	34	18	3	4	0	1	75	7	189
2017	11 to 20 years in the federal public service	57	24	11	4	3	1	1	82	7	143
2017	More than 20 years in the federal public service	55	29	9	4	2	1	0	86	5	59

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	30	35	9	7	1	50	15	92
2017	3 to 10 years in the federal public service	8	21	33	20	18	0	29	38	189
2017	11 to 20 years in the federal public service	7	10	33	24	26	0	17	50	144
2017	More than 20 years in the federal public service	13	33	32	12	10	0	47	22	60

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	30	33	9	3	1	54	13	92
2017	3 to 10 years in the federal public service	16	32	28	18	7	0	47	25	188
2017	11 to 20 years in the federal public service	10	22	36	17	14	1	33	31	143
2017	More than 20 years in the federal public service	13	39	29	16	3	0	52	19	60

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	33	29	6	7	1	1	57	13	92
2017	3 to 10 years in the federal public service	12	25	26	18	19	0	0	38	37	190
2017	11 to 20 years in the federal public service	9	18	26	29	17	1	1	27	46	144
2017	More than 20 years in the federal public service	15	32	24	20	7	0	3	48	27	60

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	34	21	2	3	0	73	5	92
2017	3 to 10 years in the federal public service	24	32	21	12	9	2	57	22	190
2017	11 to 20 years in the federal public service	18	24	21	21	16	0	42	38	144
2017	More than 20 years in the federal public service	40	31	16	7	5	1	71	12	60

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	32	16	7	3	74	10	92
2017	3 to 10 years in the federal public service	23	28	24	15	9	51	25	190
2017	11 to 20 years in the federal public service	17	24	24	23	12	41	35	144
2017	More than 20 years in the federal public service	34	31	23	9	3	65	12	59

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	38	14	5	1	0	2	79	7	92
2017	3 to 10 years in the federal public service	29	38	20	9	4	1	0	67	13	190
2017	11 to 20 years in the federal public service	31	31	24	9	5	0	0	62	14	144
2017	More than 20 years in the federal public service	37	38	17	5	2	0	0	76	7	59

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	40	22	3	3	1	72	6	92
2017	3 to 10 years in the federal public service	19	40	26	9	6	0	60	15	190
2017	11 to 20 years in the federal public service	20	37	26	11	6	0	58	17	144
2017	More than 20 years in the federal public service	24	39	17	17	3	0	63	20	59

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	33	29	4	2	0	0	65	7	92
2017	3 to 10 years in the federal public service	29	40	19	9	3	1	0	69	12	190
2017	11 to 20 years in the federal public service	25	44	16	10	4	0	1	70	14	143
2017	More than 20 years in the federal public service	44	29	13	10	4	0	0	73	13	59

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	28	25	11	2	0	0	62	13	92
2017	3 to 10 years in the federal public service	31	36	20	9	4	0	0	67	13	190
2017	11 to 20 years in the federal public service	25	41	16	12	3	1	1	68	16	144
2017	More than 20 years in the federal public service	27	27	28	14	2	2	0	55	16	59

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	21	13	0	0	3	87	0	92
2017	3 to 10 years in the federal public service	66	23	6	3	2	1	90	4	190
2017	11 to 20 years in the federal public service	68	21	7	3	1	1	90	3	144
2017	More than 20 years in the federal public service	70	20	7	3	0	0	90	3	60

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	7	4	2	0	0	3	93	2	92
2017	3 to 10 years in the federal public service	83	9	3	1	1	1	2	95	2	189
2017	11 to 20 years in the federal public service	81	11	4	2	0	0	1	94	2	144
2017	More than 20 years in the federal public service	87	7	1	2	2	0	1	95	4	60

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	25	7	2	3	1	88	5	92
2017	3 to 10 years in the federal public service	55	30	9	4	1	0	86	5	190
2017	11 to 20 years in the federal public service	49	39	9	1	1	0	88	2	144
2017	More than 20 years in the federal public service	51	34	12	1	2	0	85	3	60

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	26	8	2	1	1	89	3	92
2017	3 to 10 years in the federal public service	56	26	11	5	1	1	83	6	190
2017	11 to 20 years in the federal public service	56	27	9	5	3	0	83	8	144
2017	More than 20 years in the federal public service	63	26	5	6	0	0	88	6	60

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	12	5	0	0	0	25	93	0	91
2017	3 to 10 years in the federal public service	54	24	6	2	1	0	13	90	3	190
2017	11 to 20 years in the federal public service	52	23	13	2	0	0	11	83	2	144
2017	More than 20 years in the federal public service	54	21	12	3	0	2	9	83	4	60

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	23	5	2	0	0	2	92	2	91
2017	3 to 10 years in the federal public service	60	25	8	3	1	1	3	88	4	188
2017	11 to 20 years in the federal public service	59	24	12	1	2	0	1	84	3	143
2017	More than 20 years in the federal public service	61	29	3	5	0	0	2	91	5	59

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	13	13	4	1	0	2	82	5	92
2017	3 to 10 years in the federal public service	80	13	2	2	1	0	2	95	3	190
2017	11 to 20 years in the federal public service	83	9	3	2	1	1	2	94	3	144
2017	More than 20 years in the federal public service	85	7	1	2	2	2	2	95	3	60

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	31	11	6	1	2	82	8	92
2017	3 to 10 years in the federal public service	49	33	11	5	2	1	82	7	190
2017	11 to 20 years in the federal public service	51	34	11	4	0	0	85	4	144
2017	More than 20 years in the federal public service	64	25	5	2	4	1	90	5	59

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	49	29	9	4	59	13	92
2017	3 to 10 years in the federal public service	5	32	44	14	6	37	19	190
2017	11 to 20 years in the federal public service	6	23	44	18	9	29	27	144
2017	More than 20 years in the federal public service	5	31	49	10	5	36	15	60

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	15	32	33	15	0	48	20	92
2017	3 to 10 years in the federal public service	5	21	43	24	7	1	30	26	190
2017	11 to 20 years in the federal public service	7	22	42	23	5	0	28	30	143
2017	More than 20 years in the federal public service	9	15	37	27	12	0	39	24	59

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	38	9	14	1	14	72	17	92
2017	3 to 10 years in the federal public service	9	42	23	16	7	3	52	24	188
2017	11 to 20 years in the federal public service	11	37	26	18	6	3	49	24	142
2017	More than 20 years in the federal public service	17	47	18	13	3	1	65	17	60

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	51	18	10	2	2	70	12	92
2017	3 to 10 years in the federal public service	7	48	19	17	7	2	56	24	190
2017	11 to 20 years in the federal public service	19	34	18	18	10	1	54	28	144
2017	More than 20 years in the federal public service	22	42	19	12	3	2	65	15	60

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	9	91	92
2017	3 to 10 years in the federal public service	14	86	190
2017	11 to 20 years in the federal public service	14	86	144
2017	More than 20 years in the federal public service	16	84	60
2014	3 to 10 years in the federal public service	13	87	244
2014	11 to 20 years in the federal public service	11	89	131
2014	More than 20 years in the federal public service	12	88	76

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	85	15	26
2017	11 to 20 years in the federal public service	80	20	20
2017	More than 20 years in the federal public service	70	30	10
2014	3 to 10 years in the federal public service	80	20	29
2014	11 to 20 years in the federal public service	63	37	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	47	49	4	0	0	96	0	22
2017	11 to 20 years in the federal public service	39	24	18	12	7	62	19	16
2014	3 to 10 years in the federal public service	54	31	11	3	0	85	3	26
2014	11 to 20 years in the federal public service	70	10	10	0	11	80	11	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	29	5	0	3	3	0	61	39	92
2017	3 to 10 years in the federal public service	44	37	7	4	3	5	1	47	53	190
2017	11 to 20 years in the federal public service	61	26	4	2	1	6	0	65	35	144
2017	More than 20 years in the federal public service	65	20	10	0	0	4	0	68	32	60

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	34
2017	3 to 10 years in the federal public service	5	94
2017	11 to 20 years in the federal public service	5	47
2017	More than 20 years in the federal public service	11	17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	34
2017	3 to 10 years in the federal public service	25	94
2017	11 to 20 years in the federal public service	15	47
2017	More than 20 years in the federal public service	0	17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	34
2017	3 to 10 years in the federal public service	17	94
2017	11 to 20 years in the federal public service	6	47
2017	More than 20 years in the federal public service	0	17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	34
2017	3 to 10 years in the federal public service	23	94
2017	11 to 20 years in the federal public service	15	47
2017	More than 20 years in the federal public service	6	17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	34
2017	3 to 10 years in the federal public service	2	94
2017	11 to 20 years in the federal public service	8	47
2017	More than 20 years in the federal public service	0	17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	47	34
2017	3 to 10 years in the federal public service	50	94
2017	11 to 20 years in the federal public service	66	47
2017	More than 20 years in the federal public service	89	17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	12	71	9	0	0	9	34
2017	3 to 10 years in the federal public service	21	62	8	2	1	6	93
2017	11 to 20 years in the federal public service	21	61	8	6	0	4	48
2017	More than 20 years in the federal public service	15	78	7	0	0	0	14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	26	11	11	0	0	8	76	12	35
2017	3 to 10 years in the federal public service	37	29	8	5	5	3	12	78	12	96
2017	11 to 20 years in the federal public service	37	28	15	4	4	0	12	73	10	48
2017	More than 20 years in the federal public service	43	6	34	0	0	0	17	59	0	18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	17	8	9	6	5	42	56	28	35
2017	3 to 10 years in the federal public service	7	8	7	3	11	9	54	42	38	96
2017	11 to 20 years in the federal public service	4	9	6	2	11	2	67	40	40	48
2017	More than 20 years in the federal public service	10	12	23	5	6	6	39	39	20	18

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me