2017 Public Service Employee Survey Results for National Research Council Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 47 7 13 6 0 0 75 18 430
2017 Non-supervisor 29 49 6 12 4 0 0 78 17 1888
2011 Supervisor 41 41 6 8 5 0 0 82 12 703
2011 Non-supervisor 41 44 4 8 3 0 0 85 11 2323
2008 Supervisor 49 41 3 6 1 0 0 90 7 754
2008 Non-supervisor 46 42 4 6 2 0 0 88 8 2273

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 20 7 4 2 0 1 87 6 431
2017 Non-supervisor 64 23 6 3 2 1 1 88 5 1887
2011 Supervisor 72 17 5 3 1 0 2 91 4 703
2011 Non-supervisor 69 18 4 4 2 1 2 90 6 2322
2008 Supervisor 75 15 5 2 1 0 1 91 3 751
2008 Non-supervisor 72 17 4 4 2 1 1 90 6 2273

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 18 6 8 4 0 2 81 12 431
2017 Non-supervisor 61 21 6 7 4 0 1 83 11 1887
2011 Supervisor 66 18 5 6 4 0 1 85 11 703
2011 Non-supervisor 67 16 5 6 4 0 2 84 11 2322
2008 Supervisor 71 14 4 5 4 0 1 87 9 753
2008 Non-supervisor 67 16 5 7 4 0 1 84 11 2271

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 33 5 5 0 0 0 90 5 431
2017 Non-supervisor 47 37 6 7 3 0 0 84 10 1888
2011 Supervisor 58 31 4 5 2 0 0 89 7 704
2011 Non-supervisor 48 36 6 7 3 0 0 84 9 2315

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 40 12 11 3 0 0 74 14 431
2017 Non-supervisor 25 41 14 13 6 0 0 67 19 1886
2011 Supervisor 26 40 16 12 5 0 2 67 17 701
2011 Non-supervisor 24 36 16 14 8 0 2 61 22 2321
2008 Supervisor 31 42 14 9 3 0 2 74 12 754
2008 Non-supervisor 26 41 14 11 5 1 2 69 17 2272

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 34 5 3 0 0 0 92 3 429
2017 Non-supervisor 48 38 7 4 2 0 0 86 7 1886
2011 Supervisor 54 36 5 3 2 0 0 90 5 701
2011 Non-supervisor 52 34 7 4 2 0 0 87 6 2323
2008 Supervisor 60 32 3 3 1 0 0 92 4 753
2008 Non-supervisor 50 37 7 4 2 0 0 87 6 2273

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 31 4 1 1 0 0 94 2 430
2017 Non-supervisor 54 35 5 5 2 0 0 89 6 1884
2011 Supervisor 64 30 2 2 2 0 0 94 3 701
2011 Non-supervisor 57 34 4 3 1 0 0 91 5 2319
2008 Supervisor 64 32 2 2 1 0 0 95 2 754
2008 Non-supervisor 54 36 5 4 2 0 0 89 6 2273

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 30 4 1 0 0 0 94 1 430
2017 Non-supervisor 52 37 6 4 1 0 0 89 5 1882

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 33 13 9 5 0 0 73 14 427
2017 Non-supervisor 42 33 13 7 3 1 1 76 11 1883
2011 Supervisor 32 37 12 11 7 0 1 69 18 703
2011 Non-supervisor 41 36 11 7 4 1 1 78 11 2320

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 19 9 12 28 1 14 43 46 430
2017 Non-supervisor 19 21 13 14 21 2 10 46 39 1885
2011 Supervisor 13 18 8 15 32 1 13 36 54 703
2011 Non-supervisor 22 21 11 12 21 3 9 49 38 2320
2008 Supervisor 18 19 8 12 26 0 16 45 46 752
2008 Non-supervisor 24 22 11 13 17 2 10 52 35 2265

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 46 6 6 1 0 0 87 7 431
2017 Non-supervisor 35 45 10 6 3 0 0 81 9 1886
2011 Supervisor 39 42 8 7 4 0 0 81 11 704
2011 Non-supervisor 39 41 9 7 3 0 0 81 10 2322
2008 Supervisor 50 38 7 4 2 0 0 88 6 751
2008 Non-supervisor 39 43 9 6 3 0 0 82 9 2268

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 41 18 14 6 0 0 62 20 431
2017 Non-supervisor 24 35 17 15 8 0 0 60 23 1887
2011 Supervisor 16 40 16 15 13 0 0 56 28 705
2011 Non-supervisor 20 38 16 16 10 0 0 58 26 2326

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 50 13 10 2 0 0 75 12 431
2017 Non-supervisor 25 45 14 12 4 0 0 70 16 1885

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 43 8 6 2 0 0 85 8 431
2017 Non-supervisor 35 43 12 6 3 0 0 79 9 1888
2011 Supervisor 40 40 10 6 4 1 0 80 10 705
2011 Non-supervisor 36 41 11 6 4 0 0 78 11 2327
2008 Supervisor 56 32 7 3 2 0 0 88 5 753
2008 Non-supervisor 44 40 8 5 2 1 0 84 7 2274

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 47 12 9 3 0 0 76 12 431
2017 Non-supervisor 28 41 15 9 7 0 0 69 16 1887

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 34 4 1 0 0 0 94 1 431
2017 Non-supervisor 54 35 7 2 1 0 0 90 3 1883
2011 Supervisor 67 26 4 2 1 0 0 93 3 705
2011 Non-supervisor 64 28 5 2 1 0 0 92 3 2316

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 44 7 7 1 0 0 85 8 431
2017 Non-supervisor 27 43 14 11 5 0 0 71 15 1881
2011 Supervisor 33 40 8 10 9 0 0 73 19 705
2011 Non-supervisor 30 39 13 11 7 0 0 69 18 2318

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 32 11 6 2 0 0 81 8 431
2017 Non-supervisor 34 37 14 9 5 0 0 72 14 1879

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 37 13 13 4 0 1 70 17 431
2017 Non-supervisor 28 40 17 10 5 0 1 68 15 1882
2011 Supervisor 27 43 15 9 4 1 0 71 14 704
2011 Non-supervisor 34 40 14 8 3 1 1 75 11 2320

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 40 10 4 0 0 0 86 4 431
2017 Non-supervisor 44 39 10 5 2 0 0 83 7 1882
2011 Supervisor 44 40 7 6 3 0 0 84 9 705
2011 Non-supervisor 46 40 7 4 2 0 0 87 6 2322
2008 Supervisor 55 36 5 3 2 0 0 91 5 753
2008 Non-supervisor 48 39 7 4 2 0 0 88 6 2275

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 34 22 17 11 0 2 49 28 429
2017 Non-supervisor 28 42 19 7 3 0 1 71 10 1886
2011 Supervisor 11 31 24 19 14 0 2 42 33 705
2011 Non-supervisor 30 42 17 7 3 0 1 72 11 2325
2008 Supervisor 10 26 26 21 16 0 2 36 37 753
2008 Non-supervisor 24 39 22 10 4 0 1 64 14 2272

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 30 40 11 5 0 1 17 43 429
2017 Non-supervisor 9 26 37 16 8 1 3 25 36 1881
2011 Supervisor 22 34 31 10 2 0 1 12 56 703
2011 Non-supervisor 13 27 33 16 7 1 2 24 41 2313
2008 Supervisor 10 28 37 19 5 0 2 25 38 750
2008 Non-supervisor 7 24 36 20 9 1 3 30 32 2269

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 25 28 26 8 0 1 34 37 427
2017 Non-supervisor 8 18 29 24 14 3 4 41 28 1871
2011 Supervisor 27 28 26 13 5 0 1 18 55 702
2011 Non-supervisor 15 24 26 17 11 2 4 30 42 2308
2008 Supervisor 8 18 31 28 12 0 2 42 27 751
2008 Non-supervisor 6 15 27 27 17 3 5 48 23 2271

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 31 29 12 4 0 1 17 54 429
2017 Non-supervisor 17 25 28 15 8 2 4 24 46 1880
2011 Supervisor 23 31 27 13 4 1 1 18 54 699
2011 Non-supervisor 16 22 29 17 9 2 5 28 41 2313
2008 Supervisor 16 25 33 19 7 0 2 26 41 747
2008 Non-supervisor 14 21 28 19 12 2 5 33 37 2266

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 17 43 25 8 0 0 32 24 429
2017 Non-supervisor 6 13 34 29 14 1 3 44 20 1874
2011 Supervisor 12 21 39 21 5 0 1 27 33 702
2011 Non-supervisor 6 13 32 31 14 1 4 47 20 2316
2008 Supervisor 6 19 41 25 7 0 2 33 26 749
2008 Non-supervisor 5 12 32 32 15 1 4 49 18 2264

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 30 32 13 5 1 1 18 49 429
2017 Non-supervisor 11 21 29 21 13 1 4 35 35 1879
2011 Supervisor 26 32 26 10 4 0 1 14 59 703
2011 Non-supervisor 14 22 27 20 12 1 4 33 38 2317
2008 Supervisor 16 31 29 16 6 0 2 22 49 748
2008 Non-supervisor 9 20 29 22 15 1 5 39 31 2266

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 9 28 35 21 0 2 58 13 427
2017 Non-supervisor 3 9 19 32 24 4 8 65 14 1876
2011 Supervisor 6 11 26 34 19 1 3 55 18 701
2011 Non-supervisor 4 8 20 32 25 3 9 64 13 2311
2008 Supervisor 5 12 28 32 19 1 3 52 18 748
2008 Non-supervisor 3 9 21 31 24 3 9 62 14 2264

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 33 33 8 3 0 1 11 56 429
2017 Non-supervisor 16 26 30 14 8 3 4 23 45 1880
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 16 7 9 4 0 2 80 13 431
2017 Non-supervisor 60 20 7 5 4 0 3 83 10 1888
2011 Supervisor 62 15 6 6 6 0 4 81 13 705
2011 Non-supervisor 64 15 6 5 5 0 5 83 11 2319
2008 Supervisor 61 14 7 5 4 0 8 82 11 753
2008 Non-supervisor 59 15 6 6 7 1 6 79 14 2269

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 39 17 8 3 2 2 71 12 428
2017 Non-supervisor 21 29 19 10 9 6 5 57 21 1886

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 33 9 5 1 0 0 85 5 431
2017 Non-supervisor 38 33 11 10 7 1 1 72 17 1887

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 40 7 8 2 0 0 82 11 430
2017 Non-supervisor 34 38 11 10 4 2 1 74 14 1886
2011 Supervisor 38 38 11 8 4 0 1 77 12 705
2011 Non-supervisor 37 37 10 9 5 2 1 75 14 2322
2008 Supervisor 42 36 9 9 3 1 0 78 13 753
2008 Non-supervisor 34 37 10 11 5 2 1 73 17 2272

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 35 8 6 3 2 0 83 9 431
2017 Non-supervisor 25 29 14 10 7 12 2 64 20 1887
2011 Supervisor 46 31 9 7 5 1 1 79 12 704
2011 Non-supervisor 33 29 13 9 6 8 2 69 17 2317
2008 Supervisor 49 29 9 8 3 1 0 79 12 752
2008 Non-supervisor 32 29 14 10 8 6 1 66 19 2273

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 35 19 20 9 5 1 50 30 431
2017 Non-supervisor 9 16 20 17 12 22 3 34 40 1887

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 42 7 4 1 0 0 89 5 428
2017 Non-supervisor 45 39 8 5 3 0 0 84 8 1885
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 39 15 11 5 0 0 68 16 430
2017 Non-supervisor 35 37 13 8 6 1 0 73 14 1888
2011 Supervisor 25 38 18 10 9 0 0 63 19 706
2011 Non-supervisor 37 34 12 10 7 0 0 71 17 2322
2008 Supervisor 28 35 13 13 10 0 0 63 24 752
2008 Non-supervisor 31 36 13 10 8 1 1 68 19 2274

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 34 12 6 2 1 0 80 8 431
2017 Non-supervisor 44 30 13 6 5 2 1 76 11 1887
2011 Supervisor 38 32 14 9 5 1 0 71 15 704
2011 Non-supervisor 43 31 12 7 6 1 0 75 13 2323
2008 Supervisor 40 31 10 10 8 1 0 71 18 753
2008 Non-supervisor 42 29 11 8 7 2 0 72 16 2274

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 40 10 6 3 0 0 81 9 430
2017 Non-supervisor 38 35 11 9 5 1 0 74 15 1886
2011 Supervisor 32 34 15 13 5 1 0 67 18 704
2011 Non-supervisor 37 33 12 10 7 0 0 71 17 2318
2008 Supervisor 33 35 10 14 8 0 0 69 22 752
2008 Non-supervisor 35 32 12 12 9 1 0 67 21 2274

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 79 10 5 2 2 0 2 91 4 428
2017 Non-supervisor 74 14 4 2 3 0 3 91 5 1884
2011 Supervisor 73 11 4 3 4 0 5 88 7 706
2011 Non-supervisor 74 12 3 2 4 0 5 90 6 2319
2008 Supervisor 77 7 4 2 3 0 7 90 5 752
2008 Non-supervisor 73 9 4 3 5 1 6 88 8 2274

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 27 9 6 3 4 3 81 10 430
2017 Non-supervisor 45 24 9 6 5 5 5 77 12 1883
2011 Supervisor 47 30 10 5 3 2 4 81 8 707
2011 Non-supervisor 45 28 10 5 6 3 4 78 11 2317

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 28 9 5 2 0 0 84 7 431
2017 Non-supervisor 50 29 9 6 4 1 0 80 11 1887

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 28 11 5 3 1 0 81 7 431
2017 Non-supervisor 50 27 11 5 4 2 0 79 10 1885

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 32 11 8 2 0 0 79 11 431
2017 Non-supervisor 47 28 11 7 5 0 0 76 13 1886
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 37 18 10 4 2 4 66 15 430

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 39 14 8 3 4 0 74 11 431
2017 Non-supervisor 26 31 18 8 5 11 0 65 14 1887
2011 Supervisor 21 30 19 13 12 5 0 54 26 703
2011 Non-supervisor 20 28 21 10 10 10 1 54 23 2319

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 38 18 9 7 0 0 65 17 431
2017 Non-supervisor 20 33 21 12 9 4 0 56 22 1885
2011 Supervisor 14 22 18 20 25 1 0 36 45 704
2011 Non-supervisor 15 27 20 16 20 3 0 43 37 2324
2008 Supervisor 23 35 16 13 10 1 0 59 24 753
2008 Non-supervisor 21 31 18 14 13 3 0 54 27 2273

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 37 25 18 8 1 0 49 26 430
2017 Non-supervisor 13 28 24 16 10 9 0 45 28 1889
2011 Supervisor 6 24 23 21 23 3 0 31 45 705
2011 Non-supervisor 9 26 21 22 16 7 0 37 40 2320
2008 Supervisor 12 35 19 20 11 3 0 48 32 751
2008 Non-supervisor 11 31 20 19 11 7 0 46 33 2273

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 37 22 12 6 2 0 58 19 431
2017 Non-supervisor 18 29 21 13 11 10 0 51 26 1887
2011 Supervisor 9 26 18 18 21 7 0 38 42 704
2011 Non-supervisor 13 26 18 17 17 10 0 43 37 2323
2008 Supervisor 17 32 18 15 12 6 0 52 28 753
2008 Non-supervisor 16 27 20 15 13 9 0 48 31 2273

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 41 20 20 7 1 0 53 27 431
2017 Non-supervisor 12 31 22 18 13 4 0 45 32 1884
2011 Supervisor 7 26 16 25 26 0 0 33 51 705
2011 Non-supervisor 10 26 19 23 19 3 0 38 43 2321
2008 Supervisor 13 38 15 23 10 1 0 51 34 754
2008 Non-supervisor 13 33 18 20 13 4 0 48 34 2269
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 43 19 13 6 0 0 62 19 429
2017 Non-supervisor 18 41 20 13 6 1 0 61 19 1884
2011 Supervisor 14 35 15 19 17 0 0 49 36 703
2011 Non-supervisor 20 35 17 15 12 1 0 56 28 2326

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 43 9 3 0 1 0 87 4 429
2017 Non-supervisor 34 41 14 3 2 4 1 80 5 1885
2011 Supervisor 35 38 16 5 4 2 1 75 8 701
2011 Non-supervisor 35 37 15 4 3 5 1 77 7 2322

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 35 16 8 1 1 0 75 9 427
2017 Non-supervisor 27 34 16 12 6 5 1 64 19 1884
2011 Supervisor 32 33 14 11 6 3 2 68 17 702
2011 Non-supervisor 28 29 16 12 8 6 2 62 21 2326
2008 Supervisor 34 34 11 10 7 2 2 71 18 753
2008 Non-supervisor 25 31 15 13 9 5 2 60 24 2272

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 37 23 14 4 2 0 58 18 428
2017 Non-supervisor 13 27 27 15 8 8 2 44 26 1886
2011 Supervisor 17 36 24 11 8 3 1 55 20 701
2011 Non-supervisor 13 32 23 14 9 7 2 49 25 2320

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 26 24 12 8 9 5 49 23 429
2017 Non-supervisor 11 19 21 16 14 17 2 37 37 1885
2011 Supervisor 12 19 22 16 16 11 4 36 38 704
2011 Non-supervisor 11 19 20 17 16 14 3 36 40 2324

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 22 11 6 4 0 3 78 10 431
2017 Non-supervisor 52 24 10 6 2 2 4 80 9 1882

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 20 8 3 1 3 2 87 4 431
2017 Non-supervisor 57 25 7 3 1 4 3 88 4 1883
2011 Supervisor 61 20 8 3 1 2 5 87 4 703
2011 Non-supervisor 53 18 10 4 2 4 8 82 7 2320
2008 Supervisor 62 18 9 2 1 2 5 87 3 752
2008 Non-supervisor 56 19 10 3 2 3 7 83 6 2273

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 40 20 11 8 0 0 60 20 429
2017 Non-supervisor 16 32 19 16 13 3 0 50 31 1885
2011 Supervisor 14 36 21 15 14 1 0 50 29 703
2011 Non-supervisor 15 28 18 19 17 2 0 45 37 2319
2008 Supervisor 25 39 15 13 6 0 0 65 20 754
2008 Non-supervisor 20 33 19 15 11 2 0 54 27 2271

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 31 16 14 14 2 3 54 29 431
2017 Non-supervisor 14 25 15 18 22 4 2 41 42 1885
2011 Supervisor 16 29 17 16 19 2 1 47 36 703
2011 Non-supervisor 12 19 16 19 29 2 2 32 51 2315
2008 Supervisor 20 31 15 15 16 1 2 53 32 752
2008 Non-supervisor 12 25 16 19 23 2 2 39 44 2270

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 47 16 6 2 0 0 76 7 431
2017 Non-supervisor 19 38 22 12 5 4 0 59 18 1887

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 39 17 2 1 4 0 80 3 429
2017 Non-supervisor 34 34 17 4 3 6 1 74 8 1881

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 41 10 2 0 1 0 87 3 429
2017 Non-supervisor 37 42 12 4 2 2 0 81 6 1882
2011 Supervisor 28 40 18 7 5 2 0 70 12 704
2011 Non-supervisor 32 38 15 6 4 3 0 73 11 2321

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 38 7 3 1 0 0 90 4 430
2017 Non-supervisor 45 39 8 4 3 0 0 85 7 1886
2011 Supervisor 34 36 13 8 8 0 0 70 16 705
2011 Non-supervisor 38 37 14 7 5 1 0 75 12 2320
2008 Supervisor 43 38 8 8 3 0 0 81 11 752
2008 Non-supervisor 37 38 13 8 4 0 0 75 12 2273

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 34 15 7 2 0 0 76 9 430
2017 Non-supervisor 36 35 15 8 5 1 0 72 13 1886
2011 Supervisor 23 31 19 13 13 1 0 54 26 705
2011 Non-supervisor 27 35 18 11 8 0 0 63 19 2322

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 39 14 8 2 0 0 76 10 429
2017 Non-supervisor 33 37 15 10 5 0 0 70 15 1887
2011 Supervisor 19 33 17 16 13 1 0 53 30 706
2011 Non-supervisor 24 35 17 15 8 0 0 60 23 2317
2008 Supervisor 39 36 12 8 4 0 0 75 12 754
2008 Non-supervisor 31 41 14 10 4 0 0 72 14 2272

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 31 16 8 2 2 1 74 10 430
2017 Non-supervisor 36 27 17 9 6 5 1 66 16 1887
2011 Supervisor 30 27 17 11 10 4 1 60 22 706
2011 Non-supervisor 31 28 16 11 9 5 1 62 20 2322
2008 Supervisor 41 27 15 8 6 3 0 70 15 753
2008 Non-supervisor 32 31 15 11 7 5 1 66 19 2269
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 18 55 27 429
2017 Non-supervisor 15 56 29 1888
2011 Supervisor 17 46 37 705
2011 Non-supervisor 16 52 32 2326

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 43 12 8 29 0 8 78
2017 Non-supervisor 27 18 20 13 17 5 276
2011 Supervisor 28 10 24 24 9999 13 122
2011 Non-supervisor 23 11 27 21 9999 18 381
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 8 92 431
2017 Non-supervisor 13 87 1885

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 32
2017 Non-supervisor 52 242

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 64 32
2017 Non-supervisor 59 242

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 242

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 32
2017 Non-supervisor 0 242

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 7 242

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 242

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 32

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 48 33
2017 Non-supervisor 39 242

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 49 33
2017 Non-supervisor 39 242

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 59 33
2017 Non-supervisor 44 242

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 33
2017 Non-supervisor 41 242

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 48 33
2017 Non-supervisor 28 242

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 33
2017 Non-supervisor 55 242

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 33
2017 Non-supervisor 27 242

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 33

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 7 242

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 12 242

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 33
2017 Non-supervisor 44 242

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 33
2017 Non-supervisor 25 242

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 9 242

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 44 33
2017 Non-supervisor 48 242

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 25 33
2017 Non-supervisor 27 242

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 24 33
2017 Non-supervisor 14 242

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 16 242

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 33
2017 Non-supervisor 5 242

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 242

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 12 242

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 9 242

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 33
2017 Non-supervisor 30 242

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 13 231

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 26 231

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 32
2017 Non-supervisor 10 231

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 11 231

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 32
2017 Non-supervisor 12 231

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 231

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 32
2017 Non-supervisor 7 231

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 13 231

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 11 231

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 29 32
2017 Non-supervisor 31 231

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 10 231

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 53 32
2017 Non-supervisor 46 231

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 32

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 42 32
2017 Non-supervisor 48 231

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 32
2017 Non-supervisor 2 231

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 13 231

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 97 3 33
2017 Non-supervisor 97 3 242

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 20 19 5 1 26 7 62 9 431
2017 Non-supervisor 13 13 19 5 4 35 10 47 18 1887

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 34 17 5 1 7 0 75 7 430
2017 Non-supervisor 24 29 20 6 4 16 2 64 11 1887
2011 Supervisor 34 33 18 6 4 5 0 71 10 704
2011 Non-supervisor 27 32 19 6 4 12 0 67 11 2314
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 42 8 5 1 0 19 82 7 431
2017 Non-supervisor 18 50 15 9 3 4 1 72 13 1889
2011 Supervisor 25 46 8 4 1 1 15 85 6 702
2011 Non-supervisor 24 53 11 8 2 2 1 79 9 2322
2008 Supervisor 25 45 11 4 2 1 13 81 7 754
2008 Non-supervisor 23 51 12 7 2 2 2 78 10 2274

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 25 24 9 6 17 11 46 21 430
2017 Non-supervisor 6 18 26 10 6 30 5 36 23 1886
2011 Supervisor 6 26 26 12 7 15 9 41 25 702
2011 Non-supervisor 8 23 24 12 7 21 5 42 26 2320

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 31 11 4 1 4 20 80 6 431
2017 Non-supervisor 29 31 15 5 2 17 1 73 8 1889
2011 Supervisor 29 31 11 5 2 7 15 76 9 704
2011 Non-supervisor 35 32 14 5 2 11 2 77 7 2325
2008 Supervisor 28 32 14 3 2 8 13 76 7 753
2008 Non-supervisor 32 35 13 4 2 11 2 77 7 2272

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 33 12 3 1 5 18 79 6 429
2017 Non-supervisor 23 29 18 6 2 20 2 65 11 1886
2011 Supervisor 21 30 14 7 5 8 15 66 15 704
2011 Non-supervisor 25 32 16 6 4 15 2 69 11 2320
2008 Supervisor 32 30 11 6 4 5 11 74 12 752
2008 Non-supervisor 30 31 16 7 5 9 2 69 14 2274
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 3 97 431
2017 Non-supervisor 5 95 1886

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 66 13
2017 Non-supervisor 32 92

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 67 13
2017 Non-supervisor 88 92

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13
2017 Non-supervisor 6 92

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13
2017 Non-supervisor 0 92

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 92

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 14 91

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 23 91

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13
2017 Non-supervisor 8 91

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 20 91

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 31 91

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 91

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13
2017 Non-supervisor 0 91

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13
2017 Non-supervisor 6 91

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 15 91

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 12 91

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13
2017 Non-supervisor 0 91

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 29 91

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 26 92

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 15 92

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 12 92

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 19 92

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 92

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13
2017 Non-supervisor 5 92

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 52 13
2017 Non-supervisor 52 92

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 13 89

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13
2017 Non-supervisor 13 89

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13
2017 Non-supervisor 8 89

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 32 89

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 9 89

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 41 13
2017 Non-supervisor 47 89

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 13
2017 Non-supervisor 64 89

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 12 89

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 100 0 13
2017 Non-supervisor 95 5 92

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 20 18 1 0 33 9 67 3 431
2017 Non-supervisor 12 13 21 2 2 41 8 50 9 1884

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 35 17 2 0 10 1 77 3 429
2017 Non-supervisor 25 28 19 4 2 21 2 68 8 1885
2011 Supervisor 38 36 15 3 1 6 0 78 5 705
2011 Non-supervisor 32 33 17 3 2 13 0 75 5 2320
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 30 13 5 4 0 1 78 9 429
2017 Non-supervisor 42 31 14 7 4 1 2 74 12 1883

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 22 29 21 18 0 0 32 39 430
2017 Non-supervisor 18 30 28 16 8 0 1 48 24 1885

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 35 26 18 8 0 0 47 26 429
2017 Non-supervisor 26 32 23 12 5 0 2 59 18 1881

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 19 30 22 20 0 0 27 43 431
2017 Non-supervisor 20 27 21 18 11 1 2 49 29 1885

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 29 25 13 9 0 3 52 23 429
2017 Non-supervisor 40 30 14 6 3 1 6 75 10 1888

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 34 23 14 8 0 0 55 22 429
2017 Non-supervisor 32 32 21 10 5 0 1 65 15 1882

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 38 24 11 6 0 0 59 17 429
2017 Non-supervisor 25 32 22 13 5 1 2 58 19 1882

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 32 26 24 9 0 0 40 34 429
2017 Non-supervisor 18 30 26 15 8 0 1 49 24 1880

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 35 22 14 7 0 0 56 21 429
2017 Non-supervisor 24 32 23 11 7 1 1 58 19 1884

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 28 24 14 7 0 0 55 21 429
2017 Non-supervisor 31 33 21 10 4 1 1 65 14 1879

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 72 17 8 2 0 0 1 90 3 431
2017 Non-supervisor 60 25 9 2 1 0 2 87 4 1889

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 87 6 4 1 0 0 1 94 2 431
2017 Non-supervisor 76 11 4 2 3 1 3 90 5 1886

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 30 8 2 0 0 1 89 2 430
2017 Non-supervisor 55 29 9 3 2 0 1 85 5 1884

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 24 8 3 2 0 0 88 4 429
2017 Non-supervisor 59 20 10 5 4 0 2 81 9 1887

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 32 17 5 1 0 0 77 6 430
2017 Non-supervisor 58 8 2 0 0 0 32 96 1 1883

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 20 5 2 1 0 3 91 3 430
2017 Non-supervisor 69 16 6 1 0 1 7 92 2 1880

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 24 7 2 2 0 1 88 4 430
2017 Non-supervisor 50 25 11 5 5 1 3 78 11 1889

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 26 8 1 1 0 2 90 2 429
2017 Non-supervisor 54 28 10 3 1 0 3 85 4 1886

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 25 39 21 7 0 0 33 28 431
2017 Non-supervisor 10 34 38 13 5 0 0 44 18 1889

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 23 43 22 6 0 0 28 29 430
2017 Non-supervisor 6 17 40 26 11 0 0 37 22 1880

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 38 25 15 8 3 0 51 24 431
2017 Non-supervisor 9 26 25 17 10 11 1 40 31 1886

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 44 21 13 5 1 0 60 18 430
2017 Non-supervisor 18 36 20 14 7 4 0 56 23 1883
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 9 91 431
2017 Non-supervisor 10 90 1886

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 73 27 40
2017 Non-supervisor 75 25 190

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 27 4 0 0 0 0 96 0 30
2017 Non-supervisor 45 41 7 4 2 1 0 87 6 143
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 23 5 2 1 5 0 68 32 431
2017 Non-supervisor 67 14 5 1 1 10 2 76 24 1887

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 124
2017 Non-supervisor 11 389

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 124
2017 Non-supervisor 17 389

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 124
2017 Non-supervisor 11 389

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 124
2017 Non-supervisor 23 389

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 1 124
2017 Non-supervisor 5 389

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 56 124
2017 Non-supervisor 53 389

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 31 51 11 5 0 1 127
2017 Non-supervisor 19 61 10 6 1 4 398

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 25 15 11 2 2 23 62 18 132
2017 Non-supervisor 14 28 19 9 7 4 18 54 22 406

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 12 17 10 3 6 44 40 27 132
2017 Non-supervisor 10 21 19 9 8 7 25 45 26 407
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