2017 Public Service Employee Survey Results for National Research Council Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 49 6 12 5 0 0 76 18 1418
2017 Female gender 31 49 5 11 4 0 0 80 15 882
2011 Male gender 37 45 5 9 4 0 0 81 13 1818
2011 Female gender 49 41 3 5 2 0 0 90 7 1032
2008 Male gender 41 46 4 7 2 0 0 87 9 1885
2008 Female gender 57 35 3 5 1 0 0 92 5 1097

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 63 22 7 4 2 0 1 87 6 1418
2017 Female gender 67 23 6 3 1 1 1 90 4 882
2011 Male gender 67 19 5 4 2 1 2 89 6 1817
2011 Female gender 75 16 3 3 1 0 1 92 4 1033
2008 Male gender 70 18 5 4 2 0 1 89 6 1885
2008 Female gender 77 15 3 3 1 1 1 93 4 1095

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 62 20 6 7 5 0 1 82 12 1420
2017 Female gender 60 21 6 8 4 0 1 83 12 879
2011 Male gender 66 16 6 6 5 0 2 83 11 1818
2011 Female gender 66 18 4 7 4 0 1 85 11 1031
2008 Male gender 68 16 5 6 4 0 1 86 9 1883
2008 Female gender 67 16 4 8 4 0 0 84 12 1096

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 50 35 6 6 3 0 0 85 9 1420
2017 Female gender 46 39 4 8 2 0 0 85 10 881
2011 Male gender 50 35 6 6 3 0 0 86 8 1816
2011 Female gender 50 35 5 7 3 0 0 85 10 1029

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 41 15 13 5 0 0 68 18 1418
2017 Female gender 27 42 11 13 6 0 0 70 19 881
2011 Male gender 23 36 17 14 7 0 2 61 22 1818
2011 Female gender 27 38 15 13 6 0 1 66 20 1028
2008 Male gender 26 40 16 10 5 0 3 68 15 1885
2008 Female gender 30 42 10 12 4 0 1 73 16 1096

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 53 36 6 3 1 0 0 90 5 1419
2017 Female gender 45 39 8 6 3 0 0 84 8 878
2011 Male gender 55 33 7 3 2 0 0 88 5 1817
2011 Female gender 47 38 7 5 2 0 0 86 7 1031
2008 Male gender 54 36 5 3 1 0 0 90 5 1886
2008 Female gender 49 37 7 5 2 0 0 86 7 1095

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 59 32 4 3 1 0 0 92 4 1418
2017 Female gender 50 37 6 5 2 0 0 86 8 878
2011 Male gender 61 31 4 3 1 0 0 92 4 1815
2011 Female gender 54 36 4 4 2 0 0 90 6 1029
2008 Male gender 58 35 4 3 1 0 0 93 4 1886
2008 Female gender 53 35 5 5 2 0 0 88 7 1096

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 35 5 3 1 0 0 90 4 1418
2017 Female gender 51 38 5 5 1 0 0 89 6 876

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 40 35 14 7 3 1 1 76 10 1419
2017 Female gender 44 32 11 9 5 1 0 76 14 873
2011 Male gender 36 37 12 8 5 1 1 74 14 1816
2011 Female gender 45 34 10 7 3 0 0 80 10 1032

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 21 13 12 24 2 12 44 41 1418
2017 Female gender 21 21 12 16 18 2 9 48 39 878
2011 Male gender 19 19 10 12 27 2 10 44 45 1813
2011 Female gender 22 21 11 14 20 2 10 49 38 1035
2008 Male gender 21 21 10 13 21 2 11 49 40 1879
2008 Female gender 26 23 11 13 16 2 10 55 33 1092

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 44 10 6 2 0 0 82 8 1419
2017 Female gender 34 47 9 6 3 0 0 81 10 880
2011 Male gender 40 40 9 6 4 0 0 81 10 1816
2011 Female gender 37 44 9 7 4 0 0 81 11 1035
2008 Male gender 42 42 8 5 3 0 0 84 8 1883
2008 Female gender 41 42 9 6 3 0 0 83 9 1091

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 35 18 15 7 0 0 59 23 1419
2017 Female gender 25 38 16 13 8 0 0 63 21 881
2011 Male gender 18 38 18 15 11 0 0 56 26 1820
2011 Female gender 21 40 14 15 9 0 0 62 24 1035

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 45 16 12 4 0 0 69 15 1417
2017 Female gender 27 47 11 11 3 0 0 75 14 881

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 43 11 6 4 0 0 80 9 1420
2017 Female gender 36 45 11 6 2 0 0 81 8 881
2011 Male gender 37 40 11 6 5 1 0 78 11 1820
2011 Female gender 37 41 12 7 3 0 0 79 10 1036
2008 Male gender 47 37 8 5 2 0 0 85 7 1886
2008 Female gender 46 39 8 4 2 1 0 86 6 1096

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 43 14 9 6 0 0 71 14 1419
2017 Female gender 27 42 15 9 7 0 0 69 16 881

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 35 6 2 1 0 0 91 3 1417
2017 Female gender 55 34 8 2 1 0 0 90 3 879
2011 Male gender 65 27 5 2 1 0 0 92 3 1816
2011 Female gender 64 29 5 2 1 0 0 92 3 1032

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 43 12 9 4 0 0 74 14 1417
2017 Female gender 28 44 13 11 4 0 0 73 14 877
2011 Male gender 30 39 12 11 8 0 0 69 19 1817
2011 Female gender 32 40 12 10 6 0 0 72 16 1032

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 36 14 8 5 0 0 74 13 1415
2017 Female gender 37 38 13 8 4 0 0 75 12 877

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 39 17 10 5 0 1 68 15 1416
2017 Female gender 29 41 14 11 4 0 0 71 15 879
2011 Male gender 31 40 16 8 4 1 1 71 13 1815
2011 Female gender 33 42 12 7 3 2 1 77 10 1034

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 47 38 10 4 1 0 0 85 5 1417
2017 Female gender 42 40 10 6 2 0 0 82 8 878
2011 Male gender 47 39 7 5 2 0 0 86 7 1817
2011 Female gender 45 41 7 5 2 0 0 86 7 1035
2008 Male gender 50 38 7 4 1 0 0 88 5 1887
2008 Female gender 49 40 6 3 2 0 0 89 6 1096

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 26 40 19 8 5 0 1 67 13 1418
2017 Female gender 25 42 20 9 4 0 1 67 13 879
2011 Male gender 23 39 19 11 7 0 1 63 18 1819
2011 Female gender 29 39 19 8 4 0 0 69 12 1035
2008 Male gender 20 34 23 14 8 0 1 54 22 1886
2008 Female gender 23 38 22 11 6 0 0 61 17 1094

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 9 27 38 16 7 0 2 23 37 1413
2017 Female gender 11 26 37 15 8 1 4 23 38 879
2011 Male gender 16 30 33 14 5 0 2 20 47 1810
2011 Female gender 15 26 33 16 7 1 3 24 42 1033
2008 Male gender 8 25 37 20 7 1 3 28 34 1881
2008 Female gender 8 24 35 21 9 0 3 30 33 1093

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 8 20 30 24 14 2 3 39 30 1409
2017 Female gender 9 18 27 25 12 3 5 40 30 871
2011 Male gender 19 25 26 16 10 2 3 27 46 1812
2011 Female gender 17 22 27 17 10 3 4 29 43 1026
2008 Male gender 7 17 28 28 15 2 4 46 25 1884
2008 Female gender 7 14 28 27 16 2 5 47 23 1093

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 20 28 25 14 7 2 3 23 51 1413
2017 Female gender 15 24 33 16 6 2 4 24 42 878
2011 Male gender 19 24 28 17 7 2 3 26 45 1808
2011 Female gender 15 23 30 15 9 3 5 26 42 1030
2008 Male gender 14 22 28 20 11 1 3 32 38 1881
2008 Female gender 14 22 30 17 10 2 5 29 38 1086

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 6 14 34 29 14 1 3 44 21 1410
2017 Female gender 7 14 37 27 11 1 3 39 22 874
2011 Male gender 8 15 34 28 11 1 3 41 24 1812
2011 Female gender 6 13 34 30 13 1 3 45 20 1032
2008 Male gender 6 15 34 29 12 0 3 43 22 1881
2008 Female gender 4 11 35 31 15 0 3 48 16 1087

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 23 30 20 12 1 3 33 36 1414
2017 Female gender 14 23 29 18 11 1 5 30 39 876
2011 Male gender 19 25 27 18 9 1 3 28 45 1813
2011 Female gender 15 23 28 16 12 1 5 30 40 1033
2008 Male gender 11 24 29 20 12 1 4 33 37 1877
2008 Female gender 10 21 29 21 14 1 5 37 33 1091

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 2 7 20 36 25 3 6 68 11 1409
2017 Female gender 5 12 21 28 21 5 8 56 19 876
2011 Male gender 4 7 22 34 24 2 7 63 13 1806
2011 Female gender 5 10 21 30 22 3 8 59 17 1032
2008 Male gender 3 8 23 33 25 2 6 63 12 1877
2008 Female gender 5 13 24 30 18 3 9 54 20 1090

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 20 29 28 11 7 2 3 19 51 1413
2017 Female gender 12 24 34 15 7 3 5 24 39 878
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 59 19 8 6 5 0 3 81 11 1420
2017 Female gender 62 21 5 6 4 0 3 85 10 881
2011 Male gender 61 15 7 5 6 0 6 81 12 1815
2011 Female gender 66 15 5 7 4 0 3 84 11 1034
2008 Male gender 58 15 6 6 6 1 8 80 13 1883
2008 Female gender 63 14 6 6 6 1 4 81 13 1094

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 32 20 9 6 5 4 61 17 1416
2017 Female gender 21 30 17 11 10 6 5 58 23 880

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 33 12 8 5 0 1 75 13 1419
2017 Female gender 39 33 10 9 7 1 0 73 17 881

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 39 10 9 4 1 1 76 13 1419
2017 Female gender 35 38 11 9 4 2 2 75 13 879
2011 Male gender 36 37 11 9 5 1 1 75 14 1817
2011 Female gender 38 37 10 8 4 1 1 77 13 1035
2008 Male gender 35 37 11 10 5 1 1 74 15 1884
2008 Female gender 37 37 8 11 5 1 1 75 16 1096

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 31 12 8 6 9 1 70 16 1420
2017 Female gender 26 29 14 10 7 12 2 64 20 880
2011 Male gender 37 30 11 7 6 6 1 73 15 1811
2011 Female gender 33 30 13 10 5 7 2 69 17 1035
2008 Male gender 37 28 13 9 6 5 1 70 16 1884
2008 Female gender 35 30 11 10 7 6 0 70 18 1096

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 20 21 18 11 18 2 38 36 1419
2017 Female gender 10 19 17 18 12 20 3 38 39 881

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 41 7 5 2 0 0 87 6 1416
2017 Female gender 44 37 8 6 4 0 0 81 10 879
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 37 14 9 5 1 0 71 15 1419
2017 Female gender 36 37 13 9 5 0 0 73 14 881
2011 Male gender 30 36 15 11 7 0 0 66 18 1820
2011 Female gender 39 33 11 9 7 0 0 73 16 1034
2008 Male gender 30 36 14 11 9 0 0 66 20 1885
2008 Female gender 33 35 11 12 8 1 0 68 20 1096

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 31 12 6 3 2 1 77 10 1418
2017 Female gender 43 31 12 7 5 2 1 75 12 882
2011 Male gender 41 31 13 7 6 1 0 73 14 1819
2011 Female gender 43 30 11 8 5 1 1 75 13 1035
2008 Male gender 40 31 11 9 8 1 0 72 16 1886
2008 Female gender 43 27 11 10 7 2 0 72 17 1096

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 37 12 8 5 1 0 76 12 1416
2017 Female gender 40 34 10 10 5 1 0 75 15 882
2011 Male gender 34 34 13 11 8 1 0 68 18 1816
2011 Female gender 39 32 11 11 5 0 0 72 17 1032
2008 Male gender 33 33 12 12 9 1 0 67 21 1885
2008 Female gender 37 31 10 13 9 0 0 68 22 1096

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 75 13 5 2 3 0 3 90 5 1414
2017 Female gender 76 15 3 2 2 0 2 92 4 880
2011 Male gender 71 12 4 2 4 0 6 88 7 1819
2011 Female gender 78 10 3 3 3 0 3 91 6 1032
2008 Male gender 73 8 4 3 4 0 8 88 8 1884
2008 Female gender 78 8 3 3 4 0 3 89 8 1096

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 26 9 6 4 5 5 80 11 1417
2017 Female gender 44 24 11 6 7 6 4 75 14 878
2011 Male gender 44 29 10 5 5 3 4 79 11 1819
2011 Female gender 48 26 9 4 5 3 4 80 10 1033

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 29 9 5 3 1 0 82 9 1418
2017 Female gender 50 29 9 6 5 1 0 79 12 882

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 51 28 11 5 4 1 0 80 9 1417
2017 Female gender 51 26 11 6 4 2 0 78 11 881

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 48 29 11 7 5 0 0 77 12 1417
2017 Female gender 47 29 10 8 5 1 0 76 13 881
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 38 17 9 5 3 5 66 15 281
2017 Female gender 31 35 17 10 3 1 3 69 13 144

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 33 18 7 5 10 0 66 13 1419
2017 Female gender 29 33 16 8 4 10 0 69 13 881
2011 Male gender 20 29 20 10 11 9 1 53 24 1816
2011 Female gender 20 29 21 11 9 10 1 54 23 1033

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 20 35 20 12 9 3 0 57 22 1418
2017 Female gender 24 33 20 12 6 4 0 60 19 880
2011 Male gender 14 24 18 17 24 2 0 40 42 1818
2011 Female gender 14 28 22 16 17 3 0 44 34 1035
2008 Male gender 21 33 16 13 14 3 0 56 28 1885
2008 Female gender 24 30 20 14 10 2 0 55 25 1096

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 28 26 17 10 7 0 43 29 1419
2017 Female gender 14 33 22 15 8 9 0 51 25 882
2011 Male gender 8 25 22 22 19 5 0 34 43 1814
2011 Female gender 9 26 21 22 14 8 0 38 39 1035
2008 Male gender 10 33 20 19 12 6 0 46 33 1883
2008 Female gender 13 31 18 21 10 7 0 47 33 1096

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 29 23 13 10 7 0 50 25 1419
2017 Female gender 19 33 18 12 9 10 0 58 22 881
2011 Male gender 11 25 18 18 20 9 0 39 41 1815
2011 Female gender 13 28 18 17 14 10 0 46 34 1036
2008 Male gender 16 29 20 14 14 8 0 48 30 1884
2008 Female gender 17 29 18 16 11 9 0 50 29 1097

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 33 23 18 11 3 0 46 30 1417
2017 Female gender 13 33 20 20 11 3 0 47 32 880
2011 Male gender 9 26 19 23 21 2 0 36 45 1814
2011 Female gender 9 28 17 24 20 2 0 38 45 1036
2008 Male gender 12 35 17 20 12 3 0 49 32 1883
2008 Female gender 14 32 16 23 13 3 0 47 37 1095
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 40 22 14 6 1 0 58 20 1417
2017 Female gender 20 45 18 11 4 1 0 67 16 878
2011 Male gender 16 35 17 17 15 1 0 52 31 1819
2011 Female gender 22 36 15 15 11 1 0 59 26 1034

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 42 13 4 1 3 1 81 5 1416
2017 Female gender 35 42 13 2 1 5 2 82 4 880
2011 Male gender 36 37 15 4 3 3 1 77 8 1815
2011 Female gender 32 36 17 5 2 6 1 74 8 1033

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 29 35 16 9 5 4 1 68 15 1416
2017 Female gender 28 32 15 13 5 5 1 64 20 878
2011 Male gender 28 30 17 10 8 5 2 63 19 1817
2011 Female gender 30 30 12 13 7 6 2 65 21 1037
2008 Male gender 26 33 14 13 8 4 2 63 22 1884
2008 Female gender 30 30 13 12 9 5 1 64 22 1096

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 14 29 27 15 6 7 1 47 23 1416
2017 Female gender 14 28 25 15 7 8 3 47 25 880
2011 Male gender 13 33 24 13 9 6 2 50 24 1818
2011 Female gender 16 32 22 14 8 7 1 52 23 1029

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 21 21 15 12 15 3 41 33 1418
2017 Female gender 10 19 23 15 15 16 3 36 37 878
2011 Male gender 12 19 20 16 17 13 3 36 39 1817
2011 Female gender 11 19 20 19 16 13 3 35 41 1036

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 50 24 11 6 3 2 4 79 10 1416
2017 Female gender 55 23 9 6 3 1 3 81 9 879

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 57 25 7 2 2 4 3 88 4 1417
2017 Female gender 60 22 7 3 1 4 3 88 4 879
2011 Male gender 53 20 10 4 2 4 9 83 6 1819
2011 Female gender 58 17 10 4 2 3 6 83 6 1029
2008 Male gender 54 20 10 2 2 3 8 83 5 1886
2008 Female gender 62 18 9 3 2 3 4 85 5 1094

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 33 20 15 12 2 0 51 28 1417
2017 Female gender 18 33 17 15 13 4 1 53 29 879
2011 Male gender 14 30 20 17 17 2 0 45 34 1818
2011 Female gender 16 29 15 20 16 3 0 47 37 1028
2008 Male gender 21 35 19 14 9 2 0 57 24 1883
2008 Female gender 22 33 16 16 12 2 0 56 28 1096

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 28 15 16 19 3 2 47 38 1418
2017 Female gender 13 22 17 19 22 5 2 38 44 880
2011 Male gender 13 23 17 17 27 2 2 37 46 1816
2011 Female gender 12 18 14 23 29 3 2 31 54 1028
2008 Male gender 15 28 16 17 20 2 2 45 38 1881
2008 Female gender 12 25 15 20 25 3 1 39 46 1096

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 22 40 20 11 5 2 0 63 16 1419
2017 Female gender 19 38 22 11 4 6 0 61 16 881

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 34 36 18 3 2 6 1 75 6 1414
2017 Female gender 36 34 15 5 4 6 0 75 9 878

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 39 42 12 3 1 1 1 83 5 1414
2017 Female gender 38 41 11 4 3 3 0 82 7 879
2011 Male gender 31 40 16 6 5 3 0 73 11 1815
2011 Female gender 32 37 16 7 3 3 0 72 11 1034

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 38 9 4 2 0 0 85 6 1417
2017 Female gender 47 40 6 4 3 0 0 87 7 881
2011 Male gender 36 36 14 7 7 0 0 72 14 1814
2011 Female gender 38 39 12 7 3 0 0 77 10 1035
2008 Male gender 38 38 11 8 5 1 0 76 13 1885
2008 Female gender 39 39 11 7 3 0 0 78 10 1095

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 39 34 15 8 4 0 0 73 12 1418
2017 Female gender 35 37 15 7 5 0 0 72 13 880
2011 Male gender 27 34 18 11 9 1 0 61 21 1818
2011 Female gender 25 36 19 12 7 1 0 61 20 1034

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 37 15 10 4 0 0 71 14 1417
2017 Female gender 34 38 16 8 5 0 0 72 12 881
2011 Male gender 23 34 17 16 10 1 0 57 26 1815
2011 Female gender 23 38 17 15 7 1 0 61 22 1034
2008 Male gender 32 39 14 10 4 0 0 72 14 1884
2008 Female gender 33 41 12 8 4 0 0 75 12 1097

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 28 15 8 5 4 1 70 14 1418
2017 Female gender 36 26 18 9 6 5 0 66 16 881
2011 Male gender 31 27 17 11 9 4 1 61 21 1818
2011 Female gender 30 29 15 11 8 7 1 64 21 1035
2008 Male gender 35 30 15 9 6 3 1 67 17 1881
2008 Female gender 32 29 13 11 7 6 1 66 19 1096
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Male gender 14 57 28 1417
2017 Female gender 18 53 29 881
2011 Male gender 16 51 33 1819
2011 Female gender 17 51 32 1038

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Male gender 32 14 12 22 15 5 194
2017 Female gender 28 21 24 9 12 7 157
2011 Male gender 28 9 23 26 9999 14 299
2011 Female gender 17 14 33 15 9999 22 177
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 9 91 1418
2017 Female gender 16 84 881

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Male gender 46 129
2017 Female gender 54 139

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Male gender 66 129
2017 Female gender 53 139

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 129

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 129
2017 Female gender 0 139

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Male gender 6 129
2017 Female gender 7 139

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Male gender 4 129
2017 Female gender 5 139

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 129

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Male gender 49 130
2017 Female gender 32 139

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Male gender 43 130
2017 Female gender 37 139

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Male gender 46 130
2017 Female gender 44 139

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Male gender 41 130
2017 Female gender 41 139

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Male gender 32 130
2017 Female gender 27 139

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Male gender 53 130
2017 Female gender 54 139

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Male gender 27 130
2017 Female gender 25 139

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 139

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Female gender 9 139

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Male gender 14 130
2017 Female gender 9 139

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Male gender 41 130
2017 Female gender 43 139

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Male gender 28 130
2017 Female gender 19 139

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 130
2017 Female gender 10 139

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Male gender 46 130
2017 Female gender 50 139

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Male gender 29 130
2017 Female gender 25 139

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Male gender 11 130
2017 Female gender 18 139

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 130
2017 Female gender 20 139

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 130
2017 Female gender 6 139

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 4 130
2017 Female gender 4 139

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Male gender 11 130
2017 Female gender 12 139

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 8 130
2017 Female gender 11 139

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Male gender 38 130
2017 Female gender 24 139

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Male gender 15 125
2017 Female gender 12 133

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Male gender 25 125
2017 Female gender 22 133

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Male gender 11 125
2017 Female gender 12 133

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 125
2017 Female gender 9 133

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 125
2017 Female gender 12 133

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 125
2017 Female gender 7 133

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 125
2017 Female gender 7 133

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Male gender 11 125
2017 Female gender 14 133

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Male gender 9 125
2017 Female gender 11 133

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Male gender 29 125
2017 Female gender 31 133

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 125
2017 Female gender 8 133

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Male gender 45 125
2017 Female gender 47 133

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Male gender 53 125
2017 Female gender 39 133

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 9 125
2017 Female gender 16 133

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 96 4 130
2017 Female gender 99 1 139

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 15 19 5 3 33 9 53 13 1420
2017 Female gender 11 14 18 6 5 34 11 46 20 880

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 29 20 5 3 14 1 68 9 1419
2017 Female gender 23 30 19 7 4 15 2 63 13 880
2011 Male gender 29 32 19 5 4 10 1 68 10 1817
2011 Female gender 27 33 19 7 4 11 0 67 12 1029
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 49 14 8 3 3 4 73 12 1420
2017 Female gender 19 49 13 9 2 3 5 74 12 882
2011 Male gender 24 52 11 7 1 1 4 80 8 1815
2011 Female gender 26 49 9 7 1 2 6 81 9 1034
2008 Male gender 22 50 13 7 2 2 4 77 9 1885
2008 Female gender 26 48 9 6 2 3 6 81 9 1097

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 6 19 27 11 7 26 5 35 25 1418
2017 Female gender 6 21 23 7 4 31 8 44 18 880
2011 Male gender 7 22 26 13 8 19 5 38 28 1817
2011 Female gender 9 27 20 11 5 21 8 50 22 1031

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 29 32 14 5 1 14 4 75 8 1420
2017 Female gender 30 28 15 4 2 16 5 74 8 882
2011 Male gender 33 32 14 5 2 10 4 75 9 1819
2011 Female gender 36 31 11 3 1 11 7 81 6 1035
2008 Male gender 29 35 14 5 2 10 4 75 8 1882
2008 Female gender 35 33 12 3 1 11 6 81 5 1097

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 31 17 7 2 16 4 67 11 1417
2017 Female gender 25 28 18 5 2 18 5 68 8 880
2011 Male gender 23 32 17 7 5 12 4 66 14 1817
2011 Female gender 27 32 13 4 2 15 7 75 8 1032
2008 Male gender 29 31 15 8 5 8 4 69 15 1885
2008 Female gender 33 30 14 5 4 8 6 73 11 1096
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 3 97 1419
2017 Female gender 7 93 880

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Male gender 38 47
2017 Female gender 35 58

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Male gender 85 47
2017 Female gender 86 58

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 47
2017 Female gender 0 58

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 58

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 47

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Male gender 15 46
2017 Female gender 12 58

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Male gender 33 46
2017 Female gender 17 58

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Male gender 35 46
2017 Female gender 11 58

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Female gender 47 58

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 46

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 46
2017 Female gender 0 58

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Female gender 23 58

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 46

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Female gender 15 58

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 46
2017 Female gender 0 58

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 35 46
2017 Female gender 24 58

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Male gender 23 47
2017 Female gender 28 58

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Male gender 15 47
2017 Female gender 18 58

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 47
2017 Female gender 12 58

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 47
2017 Female gender 23 58

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Female gender 8 58

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Male gender 55 47
2017 Female gender 48 58

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 56

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Male gender 11 45
2017 Female gender 15 56

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 45
2017 Female gender 11 56

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Female gender 11 56

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Male gender 36 45
2017 Female gender 28 56

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 16 45

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Male gender 45 45
2017 Female gender 48 56

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Male gender 62 45
2017 Female gender 63 56

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 45
2017 Female gender 10 56

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 94 6 47
2017 Female gender 97 3 58

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 15 20 2 1 39 8 57 6 1418
2017 Female gender 11 13 20 3 3 41 10 48 11 880

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 30 19 3 1 18 1 71 5 1417
2017 Female gender 23 28 19 4 3 21 2 66 9 879
2011 Male gender 34 33 17 2 2 11 1 76 4 1818
2011 Female gender 32 34 16 3 2 12 0 76 6 1035
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 31 14 7 4 1 1 74 12 1416
2017 Female gender 45 29 13 6 4 0 3 76 10 878

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 30 28 16 8 0 0 48 24 1416
2017 Female gender 14 26 28 19 12 0 1 41 31 881

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 33 22 13 5 0 1 59 19 1414
2017 Female gender 20 32 25 13 7 0 2 53 21 878

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 26 24 18 11 1 1 46 30 1419
2017 Female gender 17 26 21 19 15 1 2 43 35 879

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 32 15 7 3 0 4 73 11 1418
2017 Female gender 35 27 16 9 6 1 7 67 16 881

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 36 20 9 4 0 0 67 13 1416
2017 Female gender 29 27 22 13 8 0 1 56 21 877

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 32 23 13 6 0 1 57 19 1417
2017 Female gender 24 35 21 11 5 1 2 61 17 876

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 31 25 18 8 0 0 48 26 1416
2017 Female gender 16 30 28 15 9 1 1 47 24 875

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 32 23 13 7 0 1 57 20 1417
2017 Female gender 23 34 23 11 7 0 2 58 18 878

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 32 21 10 4 1 1 64 14 1415
2017 Female gender 29 32 21 11 5 1 1 63 16 876

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 64 24 8 2 1 0 1 89 3 1420
2017 Female gender 58 23 10 2 2 0 3 85 5 882

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 82 9 4 1 1 1 1 93 3 1418
2017 Female gender 73 10 5 4 4 1 4 87 8 881

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 59 28 9 2 1 0 1 88 3 1416
2017 Female gender 49 31 10 5 2 0 3 83 7 880

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 60 21 10 4 3 0 1 82 7 1417
2017 Female gender 58 21 8 5 4 0 3 82 10 881

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 57 14 5 1 0 0 22 92 2 1416
2017 Female gender 53 8 5 1 0 0 32 91 2 879

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 69 17 6 2 1 0 5 91 3 1414
2017 Female gender 70 15 4 1 0 1 8 94 1 878

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 25 11 5 4 0 2 80 10 1419
2017 Female gender 54 23 9 5 5 1 4 81 10 882

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 27 11 2 1 0 2 86 3 1415
2017 Female gender 54 29 9 3 2 0 4 86 5 881

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 34 36 14 4 0 0 45 19 1419
2017 Female gender 9 29 40 15 6 0 0 38 21 882

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 5 16 40 27 12 0 0 39 21 1415
2017 Female gender 8 21 42 22 7 0 0 29 29 876

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 9 28 26 15 10 11 0 42 28 1418
2017 Female gender 10 30 22 19 10 8 1 43 32 881

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 38 20 14 6 4 0 59 20 1415
2017 Female gender 16 36 20 15 9 4 0 54 24 880
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 7 93 1418
2017 Female gender 13 87 881

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 72 28 107
2017 Female gender 77 23 119

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 48 41 5 4 1 1 0 89 5 77
2017 Female gender 52 37 7 2 2 0 0 89 5 92
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 66 17 5 1 1 10 1 73 27 1419
2017 Female gender 68 14 5 2 1 8 2 76 24 881

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 9 317
2017 Female gender 11 190

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 14 317
2017 Female gender 20 190

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 317
2017 Female gender 12 190

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 26 317
2017 Female gender 25 190

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Male gender 4 317
2017 Female gender 5 190

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 54 317
2017 Female gender 51 190

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Male gender 24 56 10 6 1 4 326
2017 Female gender 18 65 9 5 2 2 193

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 31 20 8 6 4 17 58 17 335
2017 Female gender 16 23 14 15 6 4 22 53 28 197

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 19 21 9 6 8 27 45 23 336
2017 Female gender 7 20 14 10 8 7 34 45 31 197
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