2017 Public Service Employee Survey Results for National Research Council Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PE

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 40 51 2 5 2 0 0 90 7 40
2017 PE-04 27 53 7 7 7 0 0 80 13 15
2011 PE 29 57 6 6 2 0 0 86 8 49
2011 PE-04 41 45 5 5 5 0 0 86 9 22
2011 PE-05 25 58 8 8 0 0 0 83 8 12
2008 PE 56 35 0 8 0 0 0 92 8 62
2008 PE-02 56 39 0 6 0 0 0 94 6 18
2008 PE-04 67 23 0 10 0 0 0 90 10 30

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 79 21 0 0 0 0 0 100 0 40
2017 PE-04 87 13 0 0 0 0 0 100 0 15
2011 PE 76 18 2 0 4 0 0 94 4 49
2011 PE-04 73 18 5 0 5 0 0 91 5 22
2011 PE-05 83 17 0 0 0 0 0 100 0 12
2008 PE 84 10 2 2 2 0 2 95 3 62
2008 PE-02 78 17 0 0 0 0 6 100 0 18
2008 PE-04 90 3 3 0 3 0 0 93 3 30

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 69 15 10 6 0 0 0 84 6 40
2017 PE-04 87 13 0 0 0 0 0 100 0 15
2011 PE 55 29 2 2 12 0 0 84 14 49
2011 PE-04 68 14 0 5 14 0 0 82 18 22
2011 PE-05 42 42 0 0 17 0 0 83 17 12
2008 PE 60 18 8 8 6 0 0 77 15 62
2008 PE-02 50 17 17 11 6 0 0 67 17 18
2008 PE-04 60 17 7 7 10 0 0 77 17 30

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 69 28 2 0 0 0 0 98 0 40
2017 PE-04 93 7 0 0 0 0 0 100 0 15
2011 PE 59 33 2 2 4 0 0 92 6 49
2011 PE-04 64 32 5 0 0 0 0 95 0 22
2011 PE-05 50 33 0 0 17 0 0 83 17 12

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 30 57 7 6 0 0 0 87 6 40
2017 PE-04 40 47 7 7 0 0 0 87 7 15
2011 PE 10 57 14 14 4 0 0 67 18 49
2011 PE-04 5 55 14 27 0 0 0 59 27 22
2011 PE-05 17 50 8 8 17 0 0 67 25 12
2008 PE 19 48 6 19 6 0 0 68 26 62
2008 PE-02 17 67 11 0 6 0 0 83 6 18
2008 PE-04 20 37 3 33 7 0 0 57 40 30

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 65 27 0 5 2 0 0 93 7 40
2017 PE-04 87 13 0 0 0 0 0 100 0 15
2011 PE 57 37 6 0 0 0 0 94 0 49
2011 PE-04 68 32 0 0 0 0 0 100 0 22
2011 PE-05 50 33 17 0 0 0 0 83 0 12
2008 PE 56 35 5 2 2 0 0 92 3 62
2008 PE-02 50 39 11 0 0 0 0 89 0 18
2008 PE-04 53 40 3 0 3 0 0 93 3 30

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 63 30 5 0 2 0 0 93 2 40
2017 PE-04 80 20 0 0 0 0 0 100 0 15
2011 PE 59 39 2 0 0 0 0 98 0 49
2011 PE-04 73 27 0 0 0 0 0 100 0 22
2011 PE-05 67 25 8 0 0 0 0 92 0 12
2008 PE 56 39 0 3 2 0 0 95 5 62
2008 PE-02 33 61 0 6 0 0 0 94 6 18
2008 PE-04 67 27 0 3 3 0 0 93 7 30

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 72 28 0 0 0 0 0 100 0 40
2017 PE-04 80 20 0 0 0 0 0 100 0 15

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 49 35 5 7 4 0 0 84 11 40
2017 PE-04 47 27 7 20 0 0 0 73 20 15
2011 PE 49 37 6 6 2 0 0 86 8 49
2011 PE-04 59 23 5 9 5 0 0 82 14 22
2011 PE-05 33 58 0 8 0 0 0 92 8 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 40 22 5 15 13 2 2 65 30 40
2017 PE-04 40 13 7 20 13 7 0 57 36 15
2011 PE 20 24 4 18 29 2 2 47 49 49
2011 PE-04 14 41 0 9 32 0 5 57 43 22
2011 PE-05 8 17 0 33 42 0 0 25 75 12
2008 PE 34 32 3 10 15 3 3 71 26 62
2008 PE-02 44 33 0 6 11 6 0 82 18 18
2008 PE-04 30 30 7 17 17 0 0 60 33 30

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 46 42 5 5 2 0 0 88 7 40
2017 PE-04 53 27 13 7 0 0 0 80 7 15
2011 PE 35 51 12 0 2 0 0 86 2 49
2011 PE-04 36 59 5 0 0 0 0 95 0 22
2011 PE-05 42 25 25 0 8 0 0 67 8 12
2008 PE 53 34 8 2 3 0 0 87 5 62
2008 PE-02 50 33 11 0 6 0 0 83 6 18
2008 PE-04 47 43 10 0 0 0 0 90 0 30

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 32 48 7 12 0 0 0 80 12 40
2017 PE-04 33 47 7 13 0 0 0 80 13 15
2011 PE 8 49 12 22 8 0 0 57 31 49
2011 PE-04 9 50 9 23 9 0 0 59 32 22
2011 PE-05 0 50 8 25 17 0 0 50 42 12

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 40 49 6 2 2 0 0 89 5 40
2017 PE-04 53 40 0 0 7 0 0 93 7 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 47 51 2 0 0 0 0 98 0 40
2017 PE-04 53 40 7 0 0 0 0 93 0 15
2011 PE 39 45 8 6 2 0 0 84 8 49
2011 PE-04 50 27 9 9 5 0 0 77 14 22
2011 PE-05 25 67 8 0 0 0 0 92 0 12
2008 PE 56 39 2 0 3 0 0 95 3 62
2008 PE-02 56 39 0 0 6 0 0 94 6 18
2008 PE-04 53 43 3 0 0 0 0 97 0 30

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 45 32 21 2 0 0 0 77 2 40
2017 PE-04 47 40 13 0 0 0 0 87 0 15

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 60 30 7 2 0 0 0 90 2 40
2017 PE-04 67 33 0 0 0 0 0 100 0 15
2011 PE 63 31 4 2 0 0 0 94 2 49
2011 PE-04 73 23 5 0 0 0 0 95 0 22
2011 PE-05 50 42 0 8 0 0 0 92 8 12

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 42 52 2 4 0 0 0 94 4 40
2017 PE-04 47 53 0 0 0 0 0 100 0 15
2011 PE 35 47 8 8 2 0 0 82 10 49
2011 PE-04 32 50 5 9 5 0 0 82 14 22
2011 PE-05 33 50 8 8 0 0 0 83 8 12

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 51 40 7 2 0 0 0 90 2 40
2017 PE-04 40 40 13 7 0 0 0 80 7 15

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 42 40 12 6 0 0 0 82 6 40
2017 PE-04 53 27 20 0 0 0 0 80 0 15
2011 PE 27 53 8 10 0 2 0 81 10 49
2011 PE-04 27 55 5 14 0 0 0 82 14 22
2011 PE-05 25 50 0 17 0 8 0 82 18 12

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 49 38 7 5 0 0 0 88 5 40
2017 PE-04 60 27 7 7 0 0 0 87 7 15
2011 PE 43 47 8 2 0 0 0 90 2 49
2011 PE-04 50 45 5 0 0 0 0 95 0 22
2011 PE-05 42 42 8 8 0 0 0 83 8 12
2008 PE 47 45 5 3 0 0 0 92 3 62
2008 PE-02 39 50 6 6 0 0 0 89 6 18
2008 PE-04 47 47 3 3 0 0 0 93 3 30

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 8 41 33 14 3 0 3 49 17 39
2017 PE-04 7 43 36 7 7 0 0 50 14 14
2011 PE 29 31 16 12 10 0 2 60 23 49
2011 PE-04 36 32 9 9 14 0 0 68 23 22
2011 PE-05 17 25 17 25 17 0 0 42 42 12
2008 PE 15 32 27 15 11 0 0 47 26 62
2008 PE-02 17 33 33 6 11 0 0 50 17 18
2008 PE-04 10 27 30 20 13 0 0 37 33 30

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 7 25 58 7 2 0 0 10 32 40
2017 PE-04 20 27 47 0 7 0 0 7 47 15
2011 PE 18 27 35 12 4 0 4 17 47 49
2011 PE-04 27 27 23 14 5 0 5 19 57 22
2011 PE-05 25 33 42 0 0 0 0 0 58 12
2008 PE 11 40 27 15 6 0 0 21 52 62
2008 PE-02 11 28 33 17 11 0 0 28 39 18
2008 PE-04 13 47 23 13 3 0 0 17 60 30

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 10 21 30 35 2 2 0 38 32 40
2017 PE-04 27 27 7 33 7 0 0 40 53 15
2011 PE 27 37 24 8 2 0 2 10 65 49
2011 PE-04 41 27 18 9 0 0 5 10 71 22
2011 PE-05 25 50 17 8 0 0 0 8 75 12
2008 PE 13 23 27 18 19 0 0 37 35 62
2008 PE-02 11 17 28 17 28 0 0 44 28 18
2008 PE-04 17 17 30 20 17 0 0 37 33 30

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 7 20 40 26 5 0 2 32 28 40
2017 PE-04 20 13 27 27 7 0 7 36 36 15
2011 PE 12 31 41 8 4 2 2 13 45 49
2011 PE-04 18 41 27 5 5 0 5 10 62 22
2011 PE-05 17 8 58 17 0 0 0 17 25 12
2008 PE 5 23 34 21 16 0 2 38 28 62
2008 PE-02 6 28 17 28 17 0 6 47 35 18
2008 PE-04 7 20 37 20 17 0 0 37 27 30

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 7 21 54 15 2 0 0 17 28 40
2017 PE-04 13 0 67 13 7 0 0 20 13 15
2011 PE 4 10 53 18 10 0 4 30 15 49
2011 PE-04 9 5 50 23 9 0 5 33 14 22
2011 PE-05 0 17 58 17 8 0 0 25 17 12
2008 PE 3 13 37 35 10 0 2 46 16 62
2008 PE-02 6 11 22 50 11 0 0 61 17 18
2008 PE-04 3 17 37 33 10 0 0 43 20 30

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 30 36 25 10 0 0 0 10 65 40
2017 PE-04 33 27 27 13 0 0 0 13 60 15
2011 PE 18 37 27 10 4 0 4 15 57 49
2011 PE-04 32 14 32 14 5 0 5 19 48 22
2011 PE-05 8 50 33 8 0 0 0 8 58 12
2008 PE 11 26 34 19 6 0 3 27 38 62
2008 PE-02 6 28 28 28 11 0 0 39 33 18
2008 PE-04 13 27 40 13 3 0 3 17 41 30

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 5 26 32 30 7 0 0 37 31 40
2017 PE-04 7 13 33 33 13 0 0 47 20 15
2011 PE 4 29 41 16 4 2 4 22 35 49
2011 PE-04 5 23 45 18 5 5 0 24 29 22
2011 PE-05 0 17 42 33 0 0 8 36 18 12
2008 PE 19 23 24 19 10 2 3 31 44 62
2008 PE-02 11 28 17 22 17 6 0 41 41 18
2008 PE-04 23 17 33 20 3 0 3 24 41 30

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 7 15 49 21 5 0 2 26 23 40
2017 PE-04 20 13 40 13 7 0 7 21 36 15
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 77 10 5 6 2 0 0 87 8 40
2017 PE-04 87 13 0 0 0 0 0 100 0 15
2011 PE 61 16 10 4 8 0 0 78 12 49
2011 PE-04 59 5 14 9 14 0 0 64 23 22
2011 PE-05 58 25 17 0 0 0 0 83 0 12
2008 PE 71 21 2 3 3 0 0 92 6 62
2008 PE-02 67 28 6 0 0 0 0 94 0 18
2008 PE-04 70 20 0 3 7 0 0 90 10 30

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 42 35 13 0 0 0 10 85 0 40
2017 PE-04 53 33 13 0 0 0 0 87 0 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 68 25 2 5 0 0 0 93 5 40
2017 PE-04 60 33 0 7 0 0 0 93 7 15

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 55 37 5 2 0 0 0 93 2 40
2017 PE-04 67 33 0 0 0 0 0 100 0 15
2011 PE 35 41 10 8 4 2 0 77 13 49
2011 PE-04 27 45 14 9 5 0 0 73 14 22
2011 PE-05 25 50 0 8 8 8 0 82 18 12
2008 PE 42 40 2 10 5 0 2 84 15 62
2008 PE-02 61 28 0 6 0 0 6 94 6 18
2008 PE-04 37 37 3 13 10 0 0 73 23 30

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 57 17 10 10 2 4 0 77 13 40
2017 PE-04 60 13 0 20 7 0 0 73 27 15
2011 PE 35 37 6 12 8 2 0 73 21 49
2011 PE-04 27 36 5 18 14 0 0 64 32 22
2011 PE-05 25 42 8 8 8 8 0 73 18 12
2008 PE 43 31 5 11 8 2 0 75 20 61
2008 PE-02 41 47 0 12 0 0 0 88 12 17
2008 PE-04 40 23 10 13 13 0 0 63 27 30

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 25 37 7 17 2 11 0 69 22 40
2017 PE-04 40 40 0 13 7 0 0 80 20 15

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 75 25 0 0 0 0 0 100 0 40
2017 PE-04 87 13 0 0 0 0 0 100 0 15
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 49 43 5 2 0 0 0 93 2 40
2017 PE-04 67 33 0 0 0 0 0 100 0 15
2011 PE 24 33 18 16 8 0 0 57 24 49
2011 PE-04 18 36 23 9 14 0 0 55 23 22
2011 PE-05 25 33 17 17 8 0 0 58 25 12
2008 PE 26 37 6 16 13 2 0 64 30 62
2008 PE-02 33 44 11 6 6 0 0 78 11 18
2008 PE-04 23 33 7 13 20 3 0 59 34 30

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 69 25 4 2 0 0 0 94 2 40
2017 PE-04 80 20 0 0 0 0 0 100 0 15
2011 PE 45 31 10 10 4 0 0 76 14 49
2011 PE-04 45 41 5 9 0 0 0 86 9 22
2011 PE-05 42 17 17 8 17 0 0 58 25 12
2008 PE 29 29 13 15 10 5 0 61 25 62
2008 PE-02 28 33 17 6 6 11 0 69 13 18
2008 PE-04 37 20 13 13 13 3 0 59 28 30

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 54 42 0 0 0 4 0 100 0 40
2017 PE-04 67 33 0 0 0 0 0 100 0 15
2011 PE 29 47 12 6 6 0 0 76 12 49
2011 PE-04 23 55 14 5 5 0 0 77 9 22
2011 PE-05 33 42 8 8 8 0 0 75 17 12
2008 PE 29 34 11 8 18 0 0 63 26 62
2008 PE-02 33 33 17 11 6 0 0 67 17 18
2008 PE-04 33 33 13 3 17 0 0 67 20 30

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 90 7 0 2 0 0 0 98 2 40
2017 PE-04 93 7 0 0 0 0 0 100 0 15
2011 PE 76 14 0 4 6 0 0 90 10 49
2011 PE-04 77 9 0 0 14 0 0 86 14 22
2011 PE-05 67 25 0 8 0 0 0 92 8 12
2008 PE 95 3 0 0 0 0 2 100 0 62
2008 PE-02 94 0 0 0 0 0 6 100 0 18
2008 PE-04 97 3 0 0 0 0 0 100 0 30

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 67 28 0 5 0 0 0 95 5 40
2017 PE-04 60 33 0 7 0 0 0 93 7 15
2011 PE 63 27 0 4 4 0 2 92 8 49
2011 PE-04 50 36 0 5 5 0 5 90 10 22
2011 PE-05 75 17 0 8 0 0 0 92 8 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 73 22 5 0 0 0 0 95 0 40
2017 PE-04 67 33 0 0 0 0 0 100 0 15

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 69 28 0 2 0 0 0 98 2 40
2017 PE-04 67 33 0 0 0 0 0 100 0 15

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 66 30 0 4 0 0 0 96 4 39
2017 PE-04 80 20 0 0 0 0 0 100 0 15
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 53 23 9 4 0 0 11 85 4 26
2017 PE-04 67 25 0 8 0 0 0 92 8 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 37 32 12 10 2 6 0 74 13 40
2017 PE-04 53 20 7 13 7 0 0 73 20 15
2011 PE 10 25 29 19 13 4 0 37 33 48
2011 PE-04 10 33 19 19 14 5 0 45 35 21
2011 PE-05 8 8 33 33 8 8 0 18 45 12

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 22 42 17 12 6 0 0 64 18 40
2017 PE-04 27 20 20 27 7 0 0 47 33 15
2011 PE 4 35 12 24 24 0 0 39 49 49
2011 PE-04 0 36 5 23 36 0 0 36 59 22
2011 PE-05 0 33 8 42 17 0 0 33 58 12
2008 PE 21 29 19 19 11 0 0 50 31 62
2008 PE-02 39 28 11 17 6 0 0 67 22 18
2008 PE-04 17 30 17 23 13 0 0 47 37 30

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 15 35 22 20 8 0 0 49 28 40
2017 PE-04 13 33 13 27 13 0 0 47 40 15
2011 PE 2 24 22 33 14 4 0 28 49 49
2011 PE-04 0 18 18 41 23 0 0 18 64 22
2011 PE-05 8 25 17 25 17 8 0 36 45 12
2008 PE 11 31 13 35 10 0 0 42 45 62
2008 PE-02 22 28 11 28 11 0 0 50 39 18
2008 PE-04 7 33 7 43 10 0 0 40 53 30

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 17 45 20 7 11 0 0 62 18 40
2017 PE-04 20 33 13 13 20 0 0 53 33 15
2011 PE 4 27 14 37 18 0 0 31 55 49
2011 PE-04 5 14 18 41 23 0 0 18 64 22
2011 PE-05 0 33 17 17 33 0 0 33 50 12
2008 PE 11 35 21 18 10 5 0 49 29 62
2008 PE-02 22 44 11 17 0 6 0 71 18 18
2008 PE-04 7 33 23 13 20 3 0 41 34 30

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 15 42 10 22 7 4 0 59 31 40
2017 PE-04 13 33 7 27 20 0 0 47 47 15
2011 PE 0 29 4 29 39 0 0 29 67 49
2011 PE-04 0 18 9 23 50 0 0 18 73 22
2011 PE-05 0 25 0 33 42 0 0 25 75 12
2008 PE 16 31 16 26 10 2 0 48 36 62
2008 PE-02 33 33 11 22 0 0 0 67 22 18
2008 PE-04 10 30 17 27 13 3 0 41 41 30
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 22 46 5 25 2 0 0 68 27 40
2017 PE-04 20 40 7 27 7 0 0 60 33 15
2011 PE 10 49 8 20 12 0 0 59 33 49
2011 PE-04 9 55 9 14 14 0 0 64 27 22
2011 PE-05 0 33 17 42 8 0 0 33 50 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 46 45 5 5 0 0 0 90 5 40
2017 PE-04 60 20 7 13 0 0 0 80 13 15
2011 PE 20 45 16 4 8 6 0 70 13 49
2011 PE-04 27 41 9 5 9 9 0 75 15 22
2011 PE-05 17 42 25 0 17 0 0 58 17 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 57 25 12 6 0 0 0 82 6 40
2017 PE-04 67 13 13 7 0 0 0 80 7 15
2011 PE 27 39 10 12 10 2 0 67 23 49
2011 PE-04 36 41 5 9 9 0 0 77 18 22
2011 PE-05 25 33 8 17 17 0 0 58 33 12
2008 PE 43 31 11 7 7 0 2 75 13 61
2008 PE-02 65 29 6 0 0 0 0 94 0 17
2008 PE-04 43 23 7 10 13 0 3 69 24 30

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 33 27 22 10 7 0 0 60 17 40
2017 PE-04 53 20 13 0 13 0 0 73 13 15
2011 PE 10 41 29 6 8 6 0 54 15 49
2011 PE-04 9 45 27 0 9 9 0 60 10 22
2011 PE-05 8 58 8 8 8 8 0 73 18 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 30 25 10 10 11 5 10 64 24 40
2017 PE-04 27 20 7 13 13 7 13 58 33 15
2011 PE 4 37 12 12 22 4 8 47 40 49
2011 PE-04 0 50 0 14 23 0 14 58 42 22
2011 PE-05 0 25 33 8 17 8 8 30 30 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 73 15 10 2 0 0 0 88 2 40
2017 PE-04 87 13 0 0 0 0 0 100 0 15

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 74 13 7 2 0 0 2 90 3 40
2017 PE-04 87 7 7 0 0 0 0 93 0 15
2011 PE 65 14 10 6 2 2 0 81 8 49
2011 PE-04 59 18 14 9 0 0 0 77 9 22
2011 PE-05 50 17 17 0 8 8 0 73 9 12
2008 PE 68 16 10 3 0 0 3 87 3 62
2008 PE-02 72 17 11 0 0 0 0 89 0 18
2008 PE-04 63 17 13 3 0 0 3 83 3 30

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 7 27 30 28 7 0 0 35 36 40
2017 PE-04 7 40 20 20 13 0 0 47 33 15
2011 PE 6 35 16 22 18 2 0 42 42 49
2011 PE-04 9 23 18 27 23 0 0 32 50 22
2011 PE-05 0 58 0 8 25 8 0 64 36 12
2008 PE 16 31 16 31 6 0 0 47 37 62
2008 PE-02 11 56 0 22 11 0 0 67 33 18
2008 PE-04 23 23 20 27 7 0 0 47 33 30

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 5 22 12 40 21 0 0 27 60 40
2017 PE-04 7 27 13 20 33 0 0 33 53 15
2011 PE 8 24 16 18 29 2 2 34 49 49
2011 PE-04 9 14 18 23 32 5 0 24 57 22
2011 PE-05 0 25 25 17 33 0 0 25 50 12
2008 PE 11 35 16 13 16 3 5 51 32 62
2008 PE-02 17 28 22 6 22 6 0 47 29 18
2008 PE-04 13 33 10 23 13 3 3 50 39 30

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 22 45 28 5 0 0 0 67 5 40
2017 PE-04 27 53 20 0 0 0 0 80 0 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 28 42 17 10 0 2 0 72 10 40
2017 PE-04 33 40 7 13 0 7 0 79 14 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 48 45 5 2 0 0 0 93 2 40
2017 PE-04 53 47 0 0 0 0 0 100 0 15
2011 PE 22 45 16 10 2 4 0 70 13 49
2011 PE-04 23 55 14 9 0 0 0 77 9 22
2011 PE-05 17 33 17 17 0 17 0 60 20 12

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 59 41 0 0 0 0 0 100 0 40
2017 PE-04 80 20 0 0 0 0 0 100 0 15
2011 PE 27 47 14 12 0 0 0 73 12 49
2011 PE-04 36 41 18 5 0 0 0 77 5 22
2011 PE-05 17 33 25 25 0 0 0 50 25 12
2008 PE 48 42 3 6 0 0 0 90 6 62
2008 PE-02 78 17 6 0 0 0 0 94 0 18
2008 PE-04 40 43 3 13 0 0 0 83 13 30

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 37 48 5 7 0 2 0 87 8 40
2017 PE-04 47 27 7 13 0 7 0 79 14 15
2011 PE 14 37 14 16 18 0 0 51 35 49
2011 PE-04 18 23 18 18 23 0 0 41 41 22
2011 PE-05 0 58 8 8 25 0 0 58 33 12

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 47 41 5 7 0 0 0 88 7 40
2017 PE-04 47 33 7 13 0 0 0 80 13 15
2011 PE 14 37 18 27 4 0 0 51 31 49
2011 PE-04 18 23 23 27 9 0 0 41 36 22
2011 PE-05 0 58 17 25 0 0 0 58 25 12
2008 PE 34 45 10 11 0 0 0 79 11 62
2008 PE-02 39 44 6 11 0 0 0 83 11 18
2008 PE-04 30 47 13 10 0 0 0 77 10 30

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 49 32 7 8 0 2 0 84 9 40
2017 PE-04 40 40 7 7 0 7 0 86 7 15
2011 PE 20 29 16 16 10 8 0 53 29 49
2011 PE-04 18 23 18 23 9 9 0 45 35 22
2011 PE-05 8 50 0 25 0 17 0 70 30 12
2008 PE 40 23 16 10 8 2 2 65 18 62
2008 PE-02 50 17 6 17 11 0 0 67 28 18
2008 PE-04 33 27 20 7 7 3 3 64 14 30
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 PE 22 54 23 40
2017 PE-04 20 53 27 15
2011 PE 27 43 31 49
2011 PE-04 23 50 27 22
2011 PE-05 17 50 33 12
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PE-04 0 100 15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 12 40 7 2 0 31 7 84 4 40
2017 PE-04 27 40 7 7 0 13 7 83 8 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 20 42 17 2 0 16 2 76 3 40
2017 PE-04 33 47 0 7 0 7 7 92 8 15
2011 PE 18 41 16 10 8 6 0 63 20 49
2011 PE-04 18 59 5 5 14 0 0 77 18 22
2011 PE-05 17 25 25 17 8 8 0 45 27 12
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 30 12 5 0 0 0 53 89 0 40
2017 PE-04 40 7 0 0 0 0 53 100 0 15
2011 PE 18 12 6 2 0 0 61 79 5 49
2011 PE-04 18 14 5 0 0 0 64 88 0 22
2011 PE-05 25 17 0 0 0 0 58 100 0 12
2008 PE 16 16 3 2 3 0 60 80 12 62
2008 PE-02 17 11 6 0 6 0 61 71 14 18
2008 PE-04 20 17 0 0 3 0 60 92 8 30

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 7 35 12 0 0 16 30 77 0 40
2017 PE-04 7 47 13 0 0 0 33 80 0 15
2011 PE 6 20 12 0 4 10 47 62 10 49
2011 PE-04 5 23 14 0 5 14 41 60 10 22
2011 PE-05 17 17 8 0 8 8 42 67 17 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 32 15 8 0 0 0 45 85 0 40
2017 PE-04 47 0 0 0 0 0 53 100 0 15
2011 PE 20 10 6 2 0 0 61 79 5 49
2011 PE-04 27 9 0 0 0 0 64 100 0 22
2011 PE-05 17 17 0 8 0 0 58 80 20 12
2008 PE 16 18 2 0 0 6 58 95 0 62
2008 PE-02 11 11 0 0 0 17 61 100 0 18
2008 PE-04 27 13 3 0 0 0 57 92 0 30

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 12 27 10 2 0 4 45 76 5 40
2017 PE-04 20 13 13 0 0 0 53 71 0 15
2011 PE 6 18 8 4 0 2 61 67 11 49
2011 PE-04 14 18 0 5 0 0 64 88 13 22
2011 PE-05 0 25 8 8 0 0 58 60 20 12
2008 PE 27 18 8 2 0 0 45 82 3 62
2008 PE-02 33 11 11 0 0 0 44 80 0 18
2008 PE-04 33 20 7 0 0 0 40 89 0 30
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PE 0 100 40
2017 PE-04 0 100 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 15 35 10 0 0 31 10 83 0 40
2017 PE-04 27 33 13 0 0 13 13 82 0 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 26 45 15 2 0 10 2 80 3 40
2017 PE-04 40 33 7 7 0 7 7 85 8 15
2011 PE 16 47 18 8 4 4 2 67 13 49
2011 PE-04 18 59 5 14 5 0 0 77 18 22
2011 PE-05 17 33 33 0 8 0 8 55 9 12
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 47 30 10 8 5 0 0 77 13 40
2017 PE-04 33 33 20 7 7 0 0 67 13 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 2 22 25 25 26 0 0 25 51 40
2017 PE-04 0 27 20 27 27 0 0 27 53 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 10 27 30 20 13 0 0 37 33 40
2017 PE-04 13 20 40 7 20 0 0 33 27 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 5 20 28 18 29 0 0 25 47 39
2017 PE-04 7 27 27 7 33 0 0 33 40 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 25 35 12 12 11 0 5 62 25 40
2017 PE-04 27 40 7 13 13 0 0 67 27 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 20 27 12 25 16 0 0 47 41 40
2017 PE-04 27 13 0 33 27 0 0 40 60 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 25 49 12 8 5 0 0 74 13 40
2017 PE-04 33 33 7 13 13 0 0 67 27 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 7 27 27 22 16 0 0 35 38 40
2017 PE-04 13 13 20 27 27 0 0 27 53 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 35 37 16 5 7 0 0 72 12 40
2017 PE-04 33 40 0 7 20 0 0 73 27 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 17 27 35 5 16 0 0 45 21 40
2017 PE-04 27 20 27 0 27 0 0 47 27 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 64 20 7 6 2 0 0 84 8 40
2017 PE-04 73 13 7 0 7 0 0 87 7 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 89 5 4 0 0 0 2 96 0 40
2017 PE-04 93 7 0 0 0 0 0 100 0 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 79 16 2 0 0 0 2 97 0 40
2017 PE-04 93 7 0 0 0 0 0 100 0 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 67 17 5 8 0 0 2 86 9 40
2017 PE-04 67 13 7 13 0 0 0 80 13 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 73 15 2 0 0 0 10 97 0 40
2017 PE-04 73 20 0 0 0 0 7 100 0 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 80 10 3 5 0 0 3 92 5 39
2017 PE-04 71 7 7 14 0 0 0 79 14 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 79 15 4 0 0 0 2 96 0 40
2017 PE-04 87 13 0 0 0 0 0 100 0 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 60 27 2 5 5 0 0 88 10 40
2017 PE-04 67 20 0 13 0 0 0 87 13 15

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 7 27 30 25 11 0 0 35 36 40
2017 PE-04 7 27 40 13 13 0 0 33 27 15

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 15 24 48 8 5 0 0 13 39 39
2017 PE-04 14 21 57 0 7 0 0 7 36 14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 10 45 15 25 2 4 0 56 28 40
2017 PE-04 7 60 7 20 7 0 0 67 27 15

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 8 46 15 25 6 0 0 53 32 39
2017 PE-04 7 50 0 36 7 0 0 57 43 14
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PE 22 78 40
2017 PE-04 40 60 15
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 62 17 7 6 0 5 2 67 33 40
2017 PE-04 60 20 7 7 0 7 0 64 36 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 PE 0 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PE 35 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PE 18 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 PE 39 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 PE 0 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 PE 18 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 PE 9 82 9 0 0 0 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 24 24 16 20 8 0 8 53 30 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PE 8 8 28 8 16 0 32 24 36 12
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