2017 Public Service Employee Survey Results for National Research Council Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	48	6	10	3	82	13	479
2017	3 to 10 years in the federal public service	28	49	7	11	6	77	17	677
2017	11 to 20 years in the federal public service	24	51	5	14	5	75	19	767
2017	More than 20 years in the federal public service	31	48	5	12	4	79	16	375
2011	Less than 3 years in the federal public service	45	44	3	7	1	88	8	348
2011	3 to 10 years in the federal public service	42	43	5	8	2	85	10	1233
2011	11 to 20 years in the federal public service	38	44	6	8	4	81	13	806
2011	More than 20 years in the federal public service	40	44	4	9	3	84	12	607
2008	Less than 3 years in the federal public service	49	44	4	3	1	93	3	473
2008	3 to 10 years in the federal public service	45	43	3	7	2	88	9	1189
2008	11 to 20 years in the federal public service	45	42	4	7	1	88	8	692
2008	More than 20 years in the federal public service	49	39	3	7	2	88	9	640

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	21	3	1	1	1	1	95	2	479
2017	3 to 10 years in the federal public service	65	22	6	3	2	1	1	88	5	676
2017	11 to 20 years in the federal public service	60	23	8	4	2	1	1	85	6	768
2017	More than 20 years in the federal public service	59	23	7	6	2	0	2	84	9	375
2011	Less than 3 years in the federal public service	78	14	2	2	1	1	1	95	3	348
2011	3 to 10 years in the federal public service	71	19	5	3	1	0	1	91	4	1233
2011	11 to 20 years in the federal public service	67	18	4	5	2	0	3	88	8	806
2011	More than 20 years in the federal public service	68	17	5	5	2	1	2	88	7	607
2008	Less than 3 years in the federal public service	77	16	2	2	1	1	1	95	3	472
2008	3 to 10 years in the federal public service	71	18	4	4	1	0	1	91	5	1190
2008	11 to 20 years in the federal public service	69	18	3	5	3	1	1	88	8	690
2008	More than 20 years in the federal public service	76	12	6	3	2	1	1	89	5	639

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	21	5	4	3	0	88	7	478
2017	3 to 10 years in the federal public service	61	19	7	8	4	1	81	12	677
2017	11 to 20 years in the federal public service	58	22	5	8	5	2	82	13	768
2017	More than 20 years in the federal public service	59	20	7	8	5	1	80	14	374
2011	Less than 3 years in the federal public service	73	13	5	4	3	1	87	7	348
2011	3 to 10 years in the federal public service	67	16	5	7	4	2	84	11	1233
2011	11 to 20 years in the federal public service	62	17	5	6	7	3	81	14	806
2011	More than 20 years in the federal public service	67	17	5	6	4	1	85	10	606
2008	Less than 3 years in the federal public service	73	15	4	5	2	1	89	7	473
2008	3 to 10 years in the federal public service	65	17	5	7	4	1	84	11	1189
2008	11 to 20 years in the federal public service	67	15	5	7	4	1	84	11	691
2008	More than 20 years in the federal public service	70	15	4	5	4	1	86	9	638

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	32	6	7	2	84	10	479
2017	3 to 10 years in the federal public service	48	37	5	6	3	85	10	677
2017	11 to 20 years in the federal public service	46	39	6	7	3	85	9	769
2017	More than 20 years in the federal public service	50	37	5	6	2	87	8	374
2011	Less than 3 years in the federal public service	53	34	5	6	1	88	8	345
2011	3 to 10 years in the federal public service	50	33	6	7	3	84	10	1228
2011	11 to 20 years in the federal public service	50	36	5	5	2	87	8	805
2011	More than 20 years in the federal public service	49	37	5	6	2	87	9	610

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	43	9	9	4	0	0	78	13	478
2017	3 to 10 years in the federal public service	26	40	15	13	5	0	1	66	19	677
2017	11 to 20 years in the federal public service	23	42	15	15	6	0	0	64	21	767
2017	More than 20 years in the federal public service	27	41	12	12	8	0	0	68	19	375
2011	Less than 3 years in the federal public service	32	37	15	10	3	1	2	71	13	345
2011	3 to 10 years in the federal public service	23	38	16	13	7	0	2	63	21	1231
2011	11 to 20 years in the federal public service	23	36	17	15	8	0	1	59	24	807
2011	More than 20 years in the federal public service	26	35	14	13	8	0	3	63	22	608
2008	Less than 3 years in the federal public service	31	42	13	8	1	1	4	77	10	473
2008	3 to 10 years in the federal public service	24	42	14	12	5	1	2	68	18	1189
2008	11 to 20 years in the federal public service	26	39	16	12	6	0	1	66	18	691
2008	More than 20 years in the federal public service	31	39	14	10	4	0	3	72	14	640

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	34	6	3	2	88	5	478
2017	3 to 10 years in the federal public service	52	35	6	5	2	87	7	676
2017	11 to 20 years in the federal public service	49	39	6	4	2	88	6	766
2017	More than 20 years in the federal public service	45	40	9	4	2	86	5	375
2011	Less than 3 years in the federal public service	58	33	4	4	1	91	5	348
2011	3 to 10 years in the federal public service	52	35	7	4	2	87	6	1234
2011	11 to 20 years in the federal public service	50	38	6	3	2	89	5	804
2011	More than 20 years in the federal public service	56	32	6	3	2	88	5	606
2008	Less than 3 years in the federal public service	56	33	5	4	0	90	5	473
2008	3 to 10 years in the federal public service	50	38	6	4	2	87	6	1190
2008	11 to 20 years in the federal public service	52	37	5	4	2	89	6	690
2008	More than 20 years in the federal public service	54	34	6	4	2	89	6	640

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	32	5	3	1	90	5	478
2017	3 to 10 years in the federal public service	57	32	5	5	1	89	6	676
2017	11 to 20 years in the federal public service	54	36	4	3	1	91	5	766
2017	More than 20 years in the federal public service	53	37	5	4	2	90	6	374
2011	Less than 3 years in the federal public service	61	31	4	3	2	92	5	346
2011	3 to 10 years in the federal public service	58	34	3	3	1	92	4	1229
2011	11 to 20 years in the federal public service	58	33	4	2	2	92	4	805
2011	More than 20 years in the federal public service	61	29	5	3	2	91	5	609
2008	Less than 3 years in the federal public service	57	34	5	4	0	91	4	472
2008	3 to 10 years in the federal public service	55	36	4	3	2	91	5	1190
2008	11 to 20 years in the federal public service	55	35	5	4	1	91	5	692
2008	More than 20 years in the federal public service	58	33	4	4	1	91	5	640

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	33	4	4	0	92	4	476
2017	3 to 10 years in the federal public service	56	34	5	3	1	90	4	675
2017	11 to 20 years in the federal public service	51	38	7	3	1	89	4	767
2017	More than 20 years in the federal public service	52	38	4	5	1	89	6	374

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	27	9	4	1	2	0	86	5	478
2017	3 to 10 years in the federal public service	40	32	13	9	4	1	1	73	13	674
2017	11 to 20 years in the federal public service	35	37	14	9	4	1	1	73	13	765
2017	More than 20 years in the federal public service	34	38	14	9	3	0	1	73	12	373
2011	Less than 3 years in the federal public service	53	27	11	5	1	1	3	82	6	346
2011	3 to 10 years in the federal public service	40	37	9	8	4	1	0	78	13	1232
2011	11 to 20 years in the federal public service	35	39	13	8	5	0	0	74	13	807
2011	More than 20 years in the federal public service	36	34	14	8	6	0	1	71	15	606

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	19	14	9	13	4	14	56	27	476
2017	3 to 10 years in the federal public service	20	20	11	15	22	2	9	45	42	676
2017	11 to 20 years in the federal public service	15	22	12	15	24	2	10	42	45	767
2017	More than 20 years in the federal public service	15	22	11	14	26	1	11	41	46	375
2011	Less than 3 years in the federal public service	26	21	13	10	14	7	9	56	29	347
2011	3 to 10 years in the federal public service	21	21	12	12	22	3	9	48	38	1232
2011	11 to 20 years in the federal public service	17	20	9	15	28	1	10	41	49	807
2011	More than 20 years in the federal public service	17	18	9	13	28	1	14	41	49	605
2008	Less than 3 years in the federal public service	27	21	13	14	9	4	13	57	27	472
2008	3 to 10 years in the federal public service	23	22	10	13	20	2	10	52	38	1184
2008	11 to 20 years in the federal public service	22	22	10	12	24	1	10	49	40	689
2008	More than 20 years in the federal public service	19	20	10	14	23	1	14	46	43	638

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	40	6	5	2	86	7	478
2017	3 to 10 years in the federal public service	40	43	9	6	2	83	8	675
2017	11 to 20 years in the federal public service	30	50	12	6	3	80	9	769
2017	More than 20 years in the federal public service	32	48	9	7	3	80	11	375
2011	Less than 3 years in the federal public service	47	38	7	6	2	85	8	347
2011	3 to 10 years in the federal public service	38	43	9	6	3	81	10	1232
2011	11 to 20 years in the federal public service	37	42	9	7	4	79	11	808
2011	More than 20 years in the federal public service	40	40	9	7	4	80	11	607
2008	Less than 3 years in the federal public service	44	42	7	5	2	86	7	473
2008	3 to 10 years in the federal public service	38	44	8	6	3	82	9	1189
2008	11 to 20 years in the federal public service	41	42	9	5	3	82	8	688
2008	More than 20 years in the federal public service	47	37	8	5	3	84	8	636

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	41	11	8	4	0	77	12	479
2017	3 to 10 years in the federal public service	25	35	17	15	8	0	61	22	676
2017	11 to 20 years in the federal public service	18	35	19	18	9	0	54	27	769
2017	More than 20 years in the federal public service	18	33	23	17	10	0	50	27	374
2011	Less than 3 years in the federal public service	30	44	11	10	4	1	75	14	347
2011	3 to 10 years in the federal public service	18	41	17	15	8	0	60	23	1235
2011	11 to 20 years in the federal public service	15	38	17	18	13	0	53	30	808
2011	More than 20 years in the federal public service	18	32	17	17	15	0	51	33	610

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	46	14	8	2	76	10	478
2017	3 to 10 years in the federal public service	27	44	14	12	3	71	15	676
2017	11 to 20 years in the federal public service	21	48	14	13	4	70	16	767
2017	More than 20 years in the federal public service	24	45	13	12	5	69	18	375

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	42	10	4	2	0	84	6	479
2017	3 to 10 years in the federal public service	37	41	12	7	3	0	78	10	676
2017	11 to 20 years in the federal public service	34	46	11	5	4	0	80	9	769
2017	More than 20 years in the federal public service	34	45	11	7	4	1	79	10	375
2011	Less than 3 years in the federal public service	44	39	8	5	3	0	84	8	347
2011	3 to 10 years in the federal public service	36	41	11	7	3	0	78	11	1235
2011	11 to 20 years in the federal public service	35	41	11	6	6	1	77	12	809
2011	More than 20 years in the federal public service	38	39	12	5	5	1	78	10	610
2008	Less than 3 years in the federal public service	49	39	7	3	2	1	88	5	473
2008	3 to 10 years in the federal public service	45	40	8	5	2	0	85	7	1190
2008	11 to 20 years in the federal public service	45	36	10	5	3	0	82	7	692
2008	More than 20 years in the federal public service	50	35	7	5	2	1	86	7	639

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	44	9	6	2	0	83	8	479
2017	3 to 10 years in the federal public service	29	42	15	9	5	1	71	14	676
2017	11 to 20 years in the federal public service	22	43	17	10	8	0	65	17	769
2017	More than 20 years in the federal public service	23	40	16	11	9	0	64	21	374

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	31	8	2	1	88	3	479
2017	3 to 10 years in the federal public service	58	34	6	2	0	92	2	673
2017	11 to 20 years in the federal public service	53	38	6	1	1	91	2	768
2017	More than 20 years in the federal public service	56	34	7	2	1	90	3	374
2011	Less than 3 years in the federal public service	69	24	4	2	0	93	3	346
2011	3 to 10 years in the federal public service	63	29	6	2	0	92	3	1230
2011	11 to 20 years in the federal public service	62	31	5	2	1	93	3	806
2011	More than 20 years in the federal public service	69	24	5	1	2	92	3	608

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	43	9	7	2	0	83	8	478
2017	3 to 10 years in the federal public service	31	40	15	9	4	0	71	13	672
2017	11 to 20 years in the federal public service	24	44	13	13	5	1	69	18	768
2017	More than 20 years in the federal public service	28	45	12	10	5	0	73	15	374
2011	Less than 3 years in the federal public service	41	40	7	9	3	0	81	12	346
2011	3 to 10 years in the federal public service	30	39	13	10	7	0	69	17	1233
2011	11 to 20 years in the federal public service	28	39	12	14	8	0	66	22	806
2011	More than 20 years in the federal public service	30	40	11	10	9	0	70	19	608

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	34	11	4	3	82	7	478
2017	3 to 10 years in the federal public service	38	33	14	10	4	72	14	673
2017	11 to 20 years in the federal public service	31	40	14	9	5	71	15	767
2017	More than 20 years in the federal public service	33	42	13	8	5	74	13	373

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	41	11	4	3	0	1	82	7	479
2017	3 to 10 years in the federal public service	30	37	16	10	6	0	1	68	16	674
2017	11 to 20 years in the federal public service	22	41	18	13	6	0	0	64	19	766
2017	More than 20 years in the federal public service	24	41	17	11	5	0	1	66	17	374
2011	Less than 3 years in the federal public service	43	38	9	5	1	2	2	85	6	347
2011	3 to 10 years in the federal public service	33	41	15	7	3	1	0	75	10	1229
2011	11 to 20 years in the federal public service	28	41	16	11	4	1	0	69	15	809
2011	More than 20 years in the federal public service	29	41	15	8	6	0	1	71	15	608

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	32	8	3	2	87	5	479
2017	3 to 10 years in the federal public service	48	37	8	6	1	85	7	673
2017	11 to 20 years in the federal public service	38	44	12	4	2	82	6	767
2017	More than 20 years in the federal public service	39	40	12	7	2	79	9	374
2011	Less than 3 years in the federal public service	58	33	5	3	1	91	4	347
2011	3 to 10 years in the federal public service	45	42	6	5	2	87	7	1233
2011	11 to 20 years in the federal public service	42	42	8	5	2	84	7	808
2011	More than 20 years in the federal public service	46	39	7	5	3	85	8	607
2008	Less than 3 years in the federal public service	54	37	5	3	0	91	3	474
2008	3 to 10 years in the federal public service	48	40	6	4	2	88	6	1190
2008	11 to 20 years in the federal public service	49	39	7	3	2	88	6	692
2008	More than 20 years in the federal public service	51	37	7	3	2	88	5	639

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	43	13	4	3	1	0	80	6	478
2017	3 to 10 years in the federal public service	23	42	20	8	4	0	1	67	13	674
2017	11 to 20 years in the federal public service	24	38	21	10	6	0	1	63	16	768
2017	More than 20 years in the federal public service	17	40	25	12	4	0	1	58	17	375
2011	Less than 3 years in the federal public service	35	41	14	7	3	1	0	76	10	348
2011	3 to 10 years in the federal public service	25	41	19	9	5	0	1	67	14	1233
2011	11 to 20 years in the federal public service	24	35	22	11	6	0	1	60	18	807
2011	More than 20 years in the federal public service	21	37	20	12	9	0	2	59	21	611
2008	Less than 3 years in the federal public service	29	41	21	7	2	0	0	70	9	473
2008	3 to 10 years in the federal public service	21	38	22	12	7	0	0	59	19	1189
2008	11 to 20 years in the federal public service	17	33	25	16	7	0	1	51	24	692
2008	More than 20 years in the federal public service	18	31	24	14	12	0	2	49	27	638

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	16	33	25	15	1	3	41	24	476
2017	3 to 10 years in the federal public service	11	28	37	14	7	0	2	22	40	676
2017	11 to 20 years in the federal public service	11	30	43	11	3	0	2	14	42	765
2017	More than 20 years in the federal public service	8	32	35	15	7	0	2	23	42	373
2011	Less than 3 years in the federal public service	8	18	34	19	15	2	4	36	28	346
2011	3 to 10 years in the federal public service	15	29	33	15	6	1	2	22	45	1229
2011	11 to 20 years in the federal public service	18	32	31	13	4	0	1	17	51	805
2011	More than 20 years in the federal public service	16	30	35	13	4	0	2	18	47	605
2008	Less than 3 years in the federal public service	5	17	32	24	14	0	6	41	24	473
2008	3 to 10 years in the federal public service	9	27	35	20	7	1	2	28	36	1188
2008	11 to 20 years in the federal public service	10	26	41	16	5	0	2	21	37	688
2008	More than 20 years in the federal public service	7	25	37	22	7	0	2	29	33	637

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	10	22	29	25	5	6	61	15	473
2017	3 to 10 years in the federal public service	9	19	28	26	13	1	3	41	30	675
2017	11 to 20 years in the federal public service	10	24	33	22	7	1	3	30	36	758
2017	More than 20 years in the federal public service	12	21	31	21	9	2	3	32	36	372
2011	Less than 3 years in the federal public service	12	17	21	17	21	5	6	43	33	347
2011	3 to 10 years in the federal public service	18	24	27	16	10	2	3	28	44	1225
2011	11 to 20 years in the federal public service	19	27	27	17	7	1	2	24	48	805
2011	More than 20 years in the federal public service	21	28	28	14	6	1	2	21	51	604
2008	Less than 3 years in the federal public service	3	9	18	31	26	5	8	65	14	474
2008	3 to 10 years in the federal public service	7	17	28	27	15	2	4	45	25	1189
2008	11 to 20 years in the federal public service	9	17	33	27	11	2	3	39	26	688
2008	More than 20 years in the federal public service	7	18	30	28	14	1	3	44	26	639

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	21	27	18	13	4	5	34	36	477
2017	3 to 10 years in the federal public service	18	27	28	15	7	2	4	23	48	676
2017	11 to 20 years in the federal public service	21	28	29	14	4	1	4	19	51	764
2017	More than 20 years in the federal public service	19	32	29	13	5	1	2	18	52	372
2011	Less than 3 years in the federal public service	9	23	25	17	14	6	6	36	36	346
2011	3 to 10 years in the federal public service	17	23	31	16	8	2	4	25	42	1226
2011	11 to 20 years in the federal public service	18	26	27	17	7	2	3	25	47	806
2011	More than 20 years in the federal public service	22	25	27	16	5	1	3	22	49	604
2008	Less than 3 years in the federal public service	8	17	27	24	14	3	7	42	27	473
2008	3 to 10 years in the federal public service	14	23	29	18	11	1	4	30	39	1185
2008	11 to 20 years in the federal public service	18	22	30	20	7	0	3	28	41	686
2008	More than 20 years in the federal public service	14	25	30	16	11	1	3	28	41	638

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	8	23	35	25	2	4	64	12	474
2017	3 to 10 years in the federal public service	6	14	34	30	13	1	3	44	21	674
2017	11 to 20 years in the federal public service	7	17	41	24	7	1	3	32	25	760
2017	More than 20 years in the federal public service	7	17	43	24	7	0	2	31	25	374
2011	Less than 3 years in the federal public service	2	9	20	36	26	2	5	67	12	347
2011	3 to 10 years in the federal public service	7	13	33	30	13	0	3	45	21	1229
2011	11 to 20 years in the federal public service	8	17	37	27	8	1	3	36	26	806
2011	More than 20 years in the federal public service	12	18	37	22	8	0	2	31	31	606
2008	Less than 3 years in the federal public service	3	7	26	32	25	1	6	62	10	472
2008	3 to 10 years in the federal public service	5	14	34	31	13	1	2	45	19	1186
2008	11 to 20 years in the federal public service	6	18	34	29	9	0	3	40	25	685
2008	More than 20 years in the federal public service	7	14	39	27	10	0	3	39	21	638

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	11	24	27	24	2	6	55	19	474
2017	3 to 10 years in the federal public service	15	23	28	19	10	1	4	31	40	677
2017	11 to 20 years in the federal public service	14	28	32	17	6	0	3	23	43	762
2017	More than 20 years in the federal public service	13	29	34	14	8	1	2	23	43	375
2011	Less than 3 years in the federal public service	7	16	25	21	22	3	6	48	25	346
2011	3 to 10 years in the federal public service	14	24	28	19	11	0	4	31	39	1230
2011	11 to 20 years in the federal public service	22	27	25	16	7	1	3	24	50	807
2011	More than 20 years in the federal public service	24	27	29	13	6	0	2	19	52	607
2008	Less than 3 years in the federal public service	2	11	25	28	23	3	8	58	14	473
2008	3 to 10 years in the federal public service	11	20	29	22	14	1	3	37	33	1183
2008	11 to 20 years in the federal public service	12	29	31	17	8	0	3	26	42	687
2008	More than 20 years in the federal public service	15	31	28	15	8	0	3	24	47	638

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	6	12	26	35	10	8	74	11	472
2017	3 to 10 years in the federal public service	4	11	20	33	25	2	6	62	16	677
2017	11 to 20 years in the federal public service	2	9	25	36	19	2	6	60	13	761
2017	More than 20 years in the federal public service	3	8	25	37	18	1	7	60	13	373
2011	Less than 3 years in the federal public service	3	8	16	22	33	9	10	67	13	347
2011	3 to 10 years in the federal public service	4	9	23	32	24	2	7	61	14	1225
2011	11 to 20 years in the federal public service	6	7	21	35	22	1	8	63	14	805
2011	More than 20 years in the federal public service	5	10	23	35	18	2	7	59	16	605
2008	Less than 3 years in the federal public service	2	9	17	25	28	6	13	65	13	473
2008	3 to 10 years in the federal public service	5	8	23	31	23	3	7	60	14	1186
2008	11 to 20 years in the federal public service	4	11	23	35	21	1	5	59	16	685
2008	More than 20 years in the federal public service	4	11	27	34	19	1	5	56	15	636

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	21	27	17	14	5	7	35	35	478
2017	3 to 10 years in the federal public service	18	26	31	14	6	2	3	21	47	677
2017	11 to 20 years in the federal public service	19	31	31	10	4	1	4	16	52	761
2017	More than 20 years in the federal public service	20	29	34	10	4	1	2	14	51	373

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	17	5	5	3	0	3	87	8	479
2017	3 to 10 years in the federal public service	63	18	8	5	3	0	3	83	9	677
2017	11 to 20 years in the federal public service	56	22	7	6	5	0	4	82	12	769
2017	More than 20 years in the federal public service	56	19	8	7	6	1	4	79	13	374
2011	Less than 3 years in the federal public service	69	11	7	4	4	1	6	85	8	347
2011	3 to 10 years in the federal public service	65	16	5	5	4	0	4	85	10	1229
2011	11 to 20 years in the federal public service	59	15	6	7	7	0	6	78	16	807
2011	More than 20 years in the federal public service	62	17	6	5	5	0	5	83	11	610
2008	Less than 3 years in the federal public service	69	13	5	5	4	0	3	85	10	472
2008	3 to 10 years in the federal public service	59	15	5	6	6	0	8	81	13	1188
2008	11 to 20 years in the federal public service	55	15	8	6	8	1	6	76	15	689
2008	More than 20 years in the federal public service	57	15	8	7	5	1	7	78	13	640

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	27	16	6	3	12	8	69	11	478
2017	3 to 10 years in the federal public service	24	32	19	9	8	4	4	61	19	676
2017	11 to 20 years in the federal public service	19	32	22	11	9	4	3	55	22	768
2017	More than 20 years in the federal public service	21	34	16	13	11	3	3	58	25	372

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	29	9	7	2	1	1	82	9	479
2017	3 to 10 years in the federal public service	45	28	11	8	7	0	0	73	15	677
2017	11 to 20 years in the federal public service	33	36	12	10	8	1	1	70	18	768
2017	More than 20 years in the federal public service	37	38	9	10	5	1	0	76	15	374

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	34	7	4	2	3	2	86	7	479
2017	3 to 10 years in the federal public service	37	36	12	9	4	1	1	74	13	675
2017	11 to 20 years in the federal public service	28	41	12	11	5	2	2	71	17	768
2017	More than 20 years in the federal public service	29	44	10	12	3	1	1	75	16	374
2011	Less than 3 years in the federal public service	50	31	8	6	1	3	1	84	7	345
2011	3 to 10 years in the federal public service	37	37	11	8	4	1	1	76	13	1232
2011	11 to 20 years in the federal public service	32	39	11	9	6	1	1	73	15	810
2011	More than 20 years in the federal public service	36	37	10	9	6	1	2	75	15	610
2008	Less than 3 years in the federal public service	48	33	7	5	2	2	1	85	8	473
2008	3 to 10 years in the federal public service	35	36	10	12	5	1	1	72	17	1190
2008	11 to 20 years in the federal public service	29	41	12	11	6	1	1	71	17	691
2008	More than 20 years in the federal public service	36	36	10	12	5	1	1	73	17	638

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	24	11	4	2	21	3	77	8	478
2017	3 to 10 years in the federal public service	31	32	14	8	7	7	1	69	17	676
2017	11 to 20 years in the federal public service	25	34	12	11	9	8	1	65	21	769
2017	More than 20 years in the federal public service	27	29	15	12	6	8	2	63	20	375
2011	Less than 3 years in the federal public service	44	24	10	6	2	14	1	80	9	346
2011	3 to 10 years in the federal public service	36	30	12	9	6	6	1	71	16	1231
2011	11 to 20 years in the federal public service	34	31	12	10	8	5	2	69	19	807
2011	More than 20 years in the federal public service	33	31	13	8	6	6	3	70	15	608
2008	Less than 3 years in the federal public service	45	29	8	5	2	10	1	83	7	474
2008	3 to 10 years in the federal public service	33	29	14	10	7	5	1	66	18	1188
2008	11 to 20 years in the federal public service	33	30	13	13	8	3	0	65	21	691
2008	More than 20 years in the federal public service	41	27	12	8	8	3	1	71	16	639

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	17	15	9	7	34	4	50	26	479
2017	3 to 10 years in the federal public service	11	20	22	19	11	15	2	37	36	675
2017	11 to 20 years in the federal public service	8	20	20	20	14	16	2	34	42	769
2017	More than 20 years in the federal public service	7	23	21	22	13	11	4	34	41	375

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	34	4	4	1	0	91	5	477
2017	3 to 10 years in the federal public service	47	38	7	5	3	0	85	8	674
2017	11 to 20 years in the federal public service	40	41	10	6	3	0	81	9	769
2017	More than 20 years in the federal public service	38	45	8	5	3	1	84	8	373

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	38	9	5	3	1	1	82	8	479
2017	3 to 10 years in the federal public service	35	38	12	8	6	0	0	73	14	677
2017	11 to 20 years in the federal public service	31	36	17	10	6	1	0	68	16	768
2017	More than 20 years in the federal public service	26	37	16	12	7	1	1	64	19	374
2011	Less than 3 years in the federal public service	45	35	9	6	3	1	1	82	9	347
2011	3 to 10 years in the federal public service	34	35	13	11	6	0	0	70	17	1231
2011	11 to 20 years in the federal public service	31	34	16	10	9	0	0	64	19	806
2011	More than 20 years in the federal public service	31	34	14	11	9	1	1	66	20	611
2008	Less than 3 years in the federal public service	36	38	14	6	5	1	0	75	11	474
2008	3 to 10 years in the federal public service	31	36	12	12	10	0	0	67	22	1189
2008	11 to 20 years in the federal public service	26	37	15	13	9	1	0	63	22	692
2008	More than 20 years in the federal public service	32	32	13	12	9	1	1	66	21	638

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	28	7	2	3	3	1	88	5	477
2017	3 to 10 years in the federal public service	45	31	13	6	4	1	0	77	10	677
2017	11 to 20 years in the federal public service	40	31	15	9	5	1	1	72	13	769
2017	More than 20 years in the federal public service	34	36	15	8	5	2	1	72	13	375
2011	Less than 3 years in the federal public service	55	29	7	5	2	2	1	86	7	347
2011	3 to 10 years in the federal public service	43	31	12	8	4	1	0	74	13	1232
2011	11 to 20 years in the federal public service	37	33	13	7	9	1	0	71	16	805
2011	More than 20 years in the federal public service	37	31	14	9	7	2	0	70	16	610
2008	Less than 3 years in the federal public service	48	28	11	5	3	4	1	80	9	473
2008	3 to 10 years in the federal public service	40	29	11	9	8	2	0	71	18	1190
2008	11 to 20 years in the federal public service	38	31	12	10	9	1	0	69	19	692
2008	More than 20 years in the federal public service	42	29	10	11	6	2	1	72	18	639

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	35	8	5	2	0	1	85	7	479
2017	3 to 10 years in the federal public service	39	36	10	10	5	0	0	75	14	676
2017	11 to 20 years in the federal public service	35	35	13	10	5	1	0	71	16	768
2017	More than 20 years in the federal public service	31	39	13	9	6	1	0	71	16	373
2011	Less than 3 years in the federal public service	49	34	7	6	3	1	1	84	9	346
2011	3 to 10 years in the federal public service	37	34	12	10	7	0	0	71	17	1231
2011	11 to 20 years in the federal public service	33	32	14	13	8	0	0	65	21	804
2011	More than 20 years in the federal public service	34	32	14	11	8	1	0	67	19	608
2008	Less than 3 years in the federal public service	42	34	11	8	4	1	1	76	13	474
2008	3 to 10 years in the federal public service	33	32	11	13	10	1	0	66	23	1188
2008	11 to 20 years in the federal public service	31	33	13	13	10	0	0	64	22	692
2008	More than 20 years in the federal public service	35	31	11	13	9	0	1	67	22	639

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	13	2	1	1	0	3	95	3	478
2017	3 to 10 years in the federal public service	77	13	4	1	2	0	3	92	4	674
2017	11 to 20 years in the federal public service	72	14	5	2	3	0	3	89	6	766
2017	More than 20 years in the federal public service	72	14	5	2	3	0	3	89	5	374
2011	Less than 3 years in the federal public service	77	9	3	1	3	0	6	92	5	346
2011	3 to 10 years in the federal public service	76	12	3	2	3	0	5	92	5	1231
2011	11 to 20 years in the federal public service	71	11	3	3	6	0	5	86	10	804
2011	More than 20 years in the federal public service	71	12	5	3	3	0	5	88	6	611
2008	Less than 3 years in the federal public service	81	8	3	2	2	1	3	92	5	473
2008	3 to 10 years in the federal public service	74	8	4	2	4	0	8	89	7	1189
2008	11 to 20 years in the federal public service	71	9	5	3	5	0	6	86	9	691
2008	More than 20 years in the federal public service	74	8	3	4	5	1	6	87	9	639

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	21	7	4	1	6	5	87	6	479
2017	3 to 10 years in the federal public service	47	23	10	7	6	4	4	76	13	676
2017	11 to 20 years in the federal public service	41	27	10	6	6	5	4	75	14	765
2017	More than 20 years in the federal public service	36	31	11	5	5	7	5	76	11	374
2011	Less than 3 years in the federal public service	51	26	8	3	1	6	5	87	5	345
2011	3 to 10 years in the federal public service	46	27	10	5	5	3	4	78	11	1234
2011	11 to 20 years in the federal public service	46	28	8	6	6	2	4	78	13	807
2011	More than 20 years in the federal public service	42	32	12	4	5	2	3	78	10	607

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	26	6	3	2	1	0	89	5	479
2017	3 to 10 years in the federal public service	51	29	10	5	4	1	0	81	9	677
2017	11 to 20 years in the federal public service	48	28	10	7	5	1	0	78	12	767
2017	More than 20 years in the federal public service	44	30	12	7	5	1	1	76	12	375

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	23	8	3	2	2	87	5	478
2017	3 to 10 years in the federal public service	50	30	10	5	4	1	80	9	676
2017	11 to 20 years in the federal public service	47	28	12	6	5	2	76	11	768
2017	More than 20 years in the federal public service	44	28	14	7	6	2	73	13	375

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	26	7	5	2	0	0	87	6	479
2017	3 to 10 years in the federal public service	46	30	12	8	4	0	0	77	12	676
2017	11 to 20 years in the federal public service	44	28	12	9	7	1	0	72	16	767
2017	More than 20 years in the federal public service	41	30	12	9	7	0	1	72	16	374

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	36	15	8	0	3	7	76	8	42
2017	3 to 10 years in the federal public service	25	35	18	9	5	4	5	65	15	111
2017	11 to 20 years in the federal public service	24	41	17	10	4	1	4	68	15	164
2017	More than 20 years in the federal public service	25	33	20	11	6	1	4	62	17	105

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	29	13	3	2	14	0	79	6	479
2017	3 to 10 years in the federal public service	28	33	18	8	5	8	0	67	14	677
2017	11 to 20 years in the federal public service	24	34	18	10	5	9	0	63	17	768
2017	More than 20 years in the federal public service	21	34	22	8	6	8	1	60	15	374
2011	Less than 3 years in the federal public service	32	29	16	5	4	13	1	72	10	344
2011	3 to 10 years in the federal public service	21	30	20	10	9	8	1	56	21	1228
2011	11 to 20 years in the federal public service	16	28	21	13	13	9	1	48	28	808
2011	More than 20 years in the federal public service	16	25	23	13	15	8	0	45	30	609

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	35	16	6	3	6	1	73	10	479
2017	3 to 10 years in the federal public service	23	32	22	13	8	2	0	56	21	674
2017	11 to 20 years in the federal public service	17	34	21	14	11	2	0	52	26	768
2017	More than 20 years in the federal public service	16	34	22	14	9	4	1	53	24	375
2011	Less than 3 years in the federal public service	26	30	17	12	10	4	0	59	23	347
2011	3 to 10 years in the federal public service	15	29	19	16	19	2	0	45	36	1231
2011	11 to 20 years in the federal public service	12	24	19	18	25	1	0	36	44	809
2011	More than 20 years in the federal public service	10	19	23	19	27	2	0	30	47	608
2008	Less than 3 years in the federal public service	36	33	15	5	4	6	1	74	10	474
2008	3 to 10 years in the federal public service	21	32	19	13	13	2	0	54	27	1189
2008	11 to 20 years in the federal public service	17	31	18	17	16	2	0	48	33	692
2008	More than 20 years in the federal public service	17	34	16	17	14	1	0	52	32	638

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	28	20	9	4	16	1	60	16	479
2017	3 to 10 years in the federal public service	13	30	24	17	11	4	0	45	29	677
2017	11 to 20 years in the federal public service	9	30	25	19	11	6	0	41	32	769
2017	More than 20 years in the federal public service	8	27	29	19	10	6	1	38	31	374
2011	Less than 3 years in the federal public service	16	29	18	18	7	10	1	51	29	345
2011	3 to 10 years in the federal public service	9	28	21	20	16	6	0	39	38	1233
2011	11 to 20 years in the federal public service	6	23	22	24	20	5	0	30	46	807
2011	More than 20 years in the federal public service	5	20	23	25	23	5	0	27	49	608
2008	Less than 3 years in the federal public service	20	36	16	12	3	12	1	64	17	474
2008	3 to 10 years in the federal public service	12	32	20	19	12	5	0	46	33	1190
2008	11 to 20 years in the federal public service	8	30	18	24	14	6	0	40	40	689
2008	More than 20 years in the federal public service	8	31	22	21	14	4	0	41	37	638

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	30	16	7	4	14	0	68	13	478
2017	3 to 10 years in the federal public service	18	32	22	11	11	5	0	53	24	677
2017	11 to 20 years in the federal public service	13	30	23	15	13	7	0	46	30	769
2017	More than 20 years in the federal public service	15	29	21	16	10	7	1	48	29	374
2011	Less than 3 years in the federal public service	20	31	16	13	8	12	1	58	24	347
2011	3 to 10 years in the federal public service	13	29	16	18	15	9	0	46	37	1232
2011	11 to 20 years in the federal public service	8	24	21	18	21	8	0	36	42	807
2011	More than 20 years in the federal public service	9	21	19	19	24	8	0	33	46	609
2008	Less than 3 years in the federal public service	27	33	15	7	6	12	1	69	14	474
2008	3 to 10 years in the federal public service	16	29	20	14	13	8	0	49	29	1189
2008	11 to 20 years in the federal public service	12	24	20	20	15	9	0	39	39	692
2008	More than 20 years in the federal public service	13	30	21	16	15	6	0	45	33	638

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	34	19	9	6	9	1	62	17	478
2017	3 to 10 years in the federal public service	12	33	21	19	13	2	0	46	33	675
2017	11 to 20 years in the federal public service	8	32	24	22	12	2	0	40	36	766
2017	More than 20 years in the federal public service	8	34	22	21	14	1	0	42	36	375
2011	Less than 3 years in the federal public service	14	30	18	18	11	8	0	49	32	346
2011	3 to 10 years in the federal public service	10	29	17	22	20	2	0	40	43	1232
2011	11 to 20 years in the federal public service	7	24	20	24	23	2	0	32	48	808
2011	More than 20 years in the federal public service	7	23	18	27	24	2	0	30	52	608
2008	Less than 3 years in the federal public service	24	39	14	11	5	7	0	68	17	471
2008	3 to 10 years in the federal public service	12	34	16	22	13	3	0	47	36	1188
2008	11 to 20 years in the federal public service	9	31	19	24	15	2	0	41	40	692
2008	More than 20 years in the federal public service	9	35	18	23	13	2	0	45	36	639

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	46	14	10	3	2	73	13	478
2017	3 to 10 years in the federal public service	19	40	20	13	8	0	59	21	675
2017	11 to 20 years in the federal public service	14	42	22	14	6	1	57	21	765
2017	More than 20 years in the federal public service	18	40	25	12	5	0	58	17	375
2011	Less than 3 years in the federal public service	28	37	14	12	7	2	67	19	347
2011	3 to 10 years in the federal public service	18	37	16	16	12	1	56	29	1236
2011	11 to 20 years in the federal public service	17	32	17	18	15	1	50	33	805
2011	More than 20 years in the federal public service	15	35	17	16	16	0	50	33	610

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	37	11	2	1	6	2	85	3	478
2017	3 to 10 years in the federal public service	37	43	12	3	2	2	1	82	6	675
2017	11 to 20 years in the federal public service	33	42	14	4	2	3	1	79	6	767
2017	More than 20 years in the federal public service	32	45	16	3	1	2	0	80	4	374
2011	Less than 3 years in the federal public service	37	36	11	3	2	10	2	82	5	343
2011	3 to 10 years in the federal public service	36	37	15	4	3	4	1	77	7	1234
2011	11 to 20 years in the federal public service	34	38	15	5	3	4	2	76	9	807
2011	More than 20 years in the federal public service	32	37	19	4	3	2	2	72	8	609

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	30	11	10	4	8	2	73	15	477
2017	3 to 10 years in the federal public service	31	33	17	11	5	3	1	66	17	675
2017	11 to 20 years in the federal public service	24	37	18	12	5	3	1	64	17	766
2017	More than 20 years in the federal public service	26	36	17	10	5	5	1	66	16	373
2011	Less than 3 years in the federal public service	30	29	12	12	4	8	4	67	18	346
2011	3 to 10 years in the federal public service	31	28	16	10	7	6	2	64	19	1234
2011	11 to 20 years in the federal public service	25	35	15	12	8	4	1	64	21	808
2011	More than 20 years in the federal public service	28	29	16	12	10	4	1	60	23	609
2008	Less than 3 years in the federal public service	29	32	15	9	6	7	2	67	17	474
2008	3 to 10 years in the federal public service	27	32	12	15	8	4	2	63	25	1188
2008	11 to 20 years in the federal public service	24	31	16	12	11	4	2	58	25	692
2008	More than 20 years in the federal public service	29	34	14	10	7	3	2	67	18	638

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	28	23	13	5	11	3	53	21	479
2017	3 to 10 years in the federal public service	16	30	27	15	6	5	1	49	23	676
2017	11 to 20 years in the federal public service	12	29	26	17	7	7	2	45	26	766
2017	More than 20 years in the federal public service	11	28	30	14	9	6	2	42	26	373
2011	Less than 3 years in the federal public service	17	33	19	12	5	12	2	58	20	346
2011	3 to 10 years in the federal public service	15	35	21	14	8	6	2	54	23	1228
2011	11 to 20 years in the federal public service	12	31	26	12	11	6	2	47	25	806
2011	More than 20 years in the federal public service	13	31	27	14	11	5	0	46	26	608

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	23	18	7	6	25	3	57	18	478
2017	3 to 10 years in the federal public service	11	19	23	16	14	15	2	37	35	676
2017	11 to 20 years in the federal public service	10	20	22	16	18	12	2	35	40	766
2017	More than 20 years in the federal public service	10	19	23	21	12	12	4	34	39	374
2011	Less than 3 years in the federal public service	15	19	21	10	7	21	6	47	24	347
2011	3 to 10 years in the federal public service	12	20	21	16	15	14	3	38	37	1230
2011	11 to 20 years in the federal public service	10	18	20	20	21	10	2	32	46	809
2011	More than 20 years in the federal public service	11	17	19	19	20	11	3	33	45	609

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	20	8	4	1	4	4	86	6	478
2017	3 to 10 years in the federal public service	54	21	12	6	2	1	4	79	8	674
2017	11 to 20 years in the federal public service	48	27	10	7	4	1	3	78	11	768
2017	More than 20 years in the federal public service	47	25	12	8	4	1	3	75	12	373

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	20	4	2	1	4	2	93	3	479
2017	3 to 10 years in the federal public service	59	21	9	2	1	4	4	87	4	674
2017	11 to 20 years in the federal public service	55	27	8	3	2	3	3	86	5	767
2017	More than 20 years in the federal public service	52	29	7	4	2	3	4	86	6	374
2011	Less than 3 years in the federal public service	63	17	6	1	1	5	7	91	3	346
2011	3 to 10 years in the federal public service	55	19	10	4	1	4	8	84	6	1231
2011	11 to 20 years in the federal public service	52	19	11	4	3	3	9	79	8	806
2011	More than 20 years in the federal public service	55	19	10	5	2	3	7	82	7	609
2008	Less than 3 years in the federal public service	60	18	8	1	1	3	8	88	3	473
2008	3 to 10 years in the federal public service	54	20	11	3	2	3	7	83	5	1189
2008	11 to 20 years in the federal public service	56	19	10	3	3	3	6	82	7	691
2008	More than 20 years in the federal public service	62	17	8	2	2	3	6	86	5	639

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	34	16	11	3	7	0	67	16	478
2017	3 to 10 years in the federal public service	17	35	17	16	14	1	0	52	30	675
2017	11 to 20 years in the federal public service	12	32	21	18	15	1	0	45	34	768
2017	More than 20 years in the federal public service	13	31	22	14	16	2	1	45	32	373
2011	Less than 3 years in the federal public service	23	32	20	11	7	6	1	59	20	343
2011	3 to 10 years in the federal public service	15	31	19	17	16	2	0	48	33	1232
2011	11 to 20 years in the federal public service	12	26	20	22	19	1	0	39	41	807
2011	More than 20 years in the federal public service	13	31	16	19	19	1	0	45	39	610
2008	Less than 3 years in the federal public service	27	36	18	9	3	6	0	68	13	473
2008	3 to 10 years in the federal public service	21	34	17	16	11	1	0	55	27	1187
2008	11 to 20 years in the federal public service	19	33	19	15	14	1	0	52	29	691
2008	More than 20 years in the federal public service	20	36	17	16	10	1	1	57	26	640

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	29	14	13	7	10	4	61	23	479
2017	3 to 10 years in the federal public service	19	26	15	18	20	2	0	45	39	674
2017	11 to 20 years in the federal public service	9	25	17	20	25	3	2	36	47	769
2017	More than 20 years in the federal public service	10	24	15	16	29	1	4	36	48	374
2011	Less than 3 years in the federal public service	18	28	15	14	14	8	3	52	31	345
2011	3 to 10 years in the federal public service	15	22	17	19	24	2	1	38	45	1229
2011	11 to 20 years in the federal public service	10	21	16	20	30	1	2	32	51	805
2011	More than 20 years in the federal public service	10	16	14	19	36	1	3	27	58	608
2008	Less than 3 years in the federal public service	18	31	18	15	8	7	4	55	25	471
2008	3 to 10 years in the federal public service	14	29	15	20	20	1	1	44	41	1186
2008	11 to 20 years in the federal public service	12	26	15	19	26	1	1	39	46	692
2008	More than 20 years in the federal public service	14	21	16	16	30	0	3	36	48	640

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	43	15	5	2	6	0	77	7	479
2017	3 to 10 years in the federal public service	22	38	21	11	5	3	0	62	17	675
2017	11 to 20 years in the federal public service	15	39	25	12	6	3	0	56	19	769
2017	More than 20 years in the federal public service	18	37	21	14	5	4	1	58	20	375

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	29	12	2	1	8	1	83	3	478
2017	3 to 10 years in the federal public service	33	35	18	4	3	6	0	73	8	673
2017	11 to 20 years in the federal public service	29	38	19	5	3	4	1	71	9	769
2017	More than 20 years in the federal public service	34	38	17	3	2	5	1	77	5	371

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	37	6	2	1	2	1	91	2	478
2017	3 to 10 years in the federal public service	40	39	14	3	2	1	0	81	5	675
2017	11 to 20 years in the federal public service	31	47	12	5	2	2	0	80	8	767
2017	More than 20 years in the federal public service	32	44	16	4	2	2	0	78	6	371
2011	Less than 3 years in the federal public service	44	41	6	3	1	5	0	89	5	346
2011	3 to 10 years in the federal public service	34	38	16	6	3	3	0	74	10	1232
2011	11 to 20 years in the federal public service	28	39	17	7	5	3	1	70	13	808
2011	More than 20 years in the federal public service	24	39	21	8	6	2	0	65	14	608

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	29	3	1	0	0	0	95	1	479
2017	3 to 10 years in the federal public service	47	37	9	4	2	0	0	85	6	675
2017	11 to 20 years in the federal public service	37	45	9	5	3	0	0	82	8	768
2017	More than 20 years in the federal public service	38	42	9	6	4	1	1	81	10	375
2011	Less than 3 years in the federal public service	55	31	8	4	2	1	0	87	5	347
2011	3 to 10 years in the federal public service	39	38	12	6	4	0	0	78	10	1233
2011	11 to 20 years in the federal public service	31	37	15	8	8	0	0	68	16	806
2011	More than 20 years in the federal public service	30	35	17	10	8	0	0	65	18	607
2008	Less than 3 years in the federal public service	55	35	5	3	1	1	0	91	4	472
2008	3 to 10 years in the federal public service	36	39	13	8	3	0	0	76	11	1190
2008	11 to 20 years in the federal public service	32	36	15	10	6	1	0	69	17	691
2008	More than 20 years in the federal public service	36	41	9	9	5	0	0	77	14	639

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	31	10	3	2	0	86	5	479
2017	3 to 10 years in the federal public service	39	34	15	8	4	0	73	12	674
2017	11 to 20 years in the federal public service	28	39	18	10	5	0	67	15	768
2017	More than 20 years in the federal public service	31	36	17	10	6	0	67	16	375
2011	Less than 3 years in the federal public service	38	38	13	7	3	1	76	10	346
2011	3 to 10 years in the federal public service	29	35	18	10	7	1	65	17	1235
2011	11 to 20 years in the federal public service	22	31	20	15	11	1	54	26	806
2011	More than 20 years in the federal public service	20	33	19	16	12	1	54	28	607

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	35	9	4	1	1	86	5	478
2017	3 to 10 years in the federal public service	34	38	15	8	4	0	72	13	676
2017	11 to 20 years in the federal public service	25	39	18	13	4	0	64	18	767
2017	More than 20 years in the federal public service	27	38	16	12	7	0	65	19	375
2011	Less than 3 years in the federal public service	36	38	14	7	4	1	75	11	346
2011	3 to 10 years in the federal public service	26	36	18	14	7	0	62	21	1231
2011	11 to 20 years in the federal public service	18	34	17	19	12	0	52	31	803
2011	More than 20 years in the federal public service	17	33	17	19	14	1	50	33	610
2008	Less than 3 years in the federal public service	48	38	8	4	2	0	86	6	472
2008	3 to 10 years in the federal public service	31	40	15	9	4	0	71	14	1189
2008	11 to 20 years in the federal public service	24	43	16	12	5	0	67	17	692
2008	More than 20 years in the federal public service	34	38	12	10	5	0	72	15	640

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	22	14	6	4	7	0	74	11	479
2017	3 to 10 years in the federal public service	38	28	15	8	7	3	1	68	16	676
2017	11 to 20 years in the federal public service	32	30	18	9	6	4	1	65	16	767
2017	More than 20 years in the federal public service	34	29	18	10	5	4	1	66	15	375
2011	Less than 3 years in the federal public service	38	25	16	9	5	6	1	67	16	347
2011	3 to 10 years in the federal public service	31	28	17	11	8	5	1	62	20	1234
2011	11 to 20 years in the federal public service	28	27	18	12	10	4	1	58	23	805
2011	More than 20 years in the federal public service	31	29	13	9	10	5	2	65	21	609
2008	Less than 3 years in the federal public service	42	29	10	10	3	6	0	75	14	472
2008	3 to 10 years in the federal public service	31	30	16	11	8	5	0	64	20	1186
2008	11 to 20 years in the federal public service	29	32	17	11	7	4	1	64	18	691
2008	More than 20 years in the federal public service	40	28	14	8	6	3	1	71	15	640

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	15	58	27	478
2017	3 to 10 years in the federal public service	14	58	29	676
2017	11 to 20 years in the federal public service	12	57	30	768
2017	More than 20 years in the federal public service	27	46	27	374
2011	Less than 3 years in the federal public service	24	46	29	347
2011	3 to 10 years in the federal public service	14	50	36	1235
2011	11 to 20 years in the federal public service	12	55	33	808
2011	More than 20 years in the federal public service	22	50	28	610

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	8	14	14	60	4	59
2017	3 to 10 years in the federal public service	8	32	32	18	2	8	97
2017	11 to 20 years in the federal public service	27	21	18	27	0	7	95
2017	More than 20 years in the federal public service	78	6	6	6	3	1	99
2011	Less than 3 years in the federal public service	0	10	24	25	9999	40	86
2011	3 to 10 years in the federal public service	7	16	33	29	9999	16	177
2011	11 to 20 years in the federal public service	10	16	38	24	9999	12	98
2011	More than 20 years in the federal public service	72	2	9	10	9999	7	134

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	6	94	479
2017	3 to 10 years in the federal public service	15	85	675
2017	11 to 20 years in the federal public service	12	88	769
2017	More than 20 years in the federal public service	11	89	374

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	60	31
2017	3 to 10 years in the federal public service	56	102
2017	11 to 20 years in the federal public service	52	94
2017	More than 20 years in the federal public service	32	41

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	31
2017	3 to 10 years in the federal public service	59	102
2017	11 to 20 years in the federal public service	64	94
2017	More than 20 years in the federal public service	71	41

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	94

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	31
2017	3 to 10 years in the federal public service	102
2017	11 to 20 years in the federal public service	94
2017	More than 20 years in the federal public service	41

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	102
2017	11 to 20 years in the federal public service	6	94

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	102

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	31
2017	11 to 20 years in the federal public service	94
2017	More than 20 years in the federal public service	41

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	33	31
2017	3 to 10 years in the federal public service	35	102
2017	11 to 20 years in the federal public service	47	95
2017	More than 20 years in the federal public service	42	41

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	31
2017	3 to 10 years in the federal public service	36	102
2017	11 to 20 years in the federal public service	46	95
2017	More than 20 years in the federal public service	46	41

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	31
2017	3 to 10 years in the federal public service	41	102
2017	11 to 20 years in the federal public service	54	95
2017	More than 20 years in the federal public service	51	41

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	31
2017	3 to 10 years in the federal public service	33	102
2017	11 to 20 years in the federal public service	50	95
2017	More than 20 years in the federal public service	39	41

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	31
2017	3 to 10 years in the federal public service	23	102
2017	11 to 20 years in the federal public service	42	95
2017	More than 20 years in the federal public service	31	41

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	31
2017	3 to 10 years in the federal public service	52	102
2017	11 to 20 years in the federal public service	61	95
2017	More than 20 years in the federal public service	56	41

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	31
2017	3 to 10 years in the federal public service	24	102
2017	11 to 20 years in the federal public service	27	95
2017	More than 20 years in the federal public service	36	41

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	31
2017	11 to 20 years in the federal public service	0	95

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	102
2017	11 to 20 years in the federal public service	5	95

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	102
2017	11 to 20 years in the federal public service	13	95
2017	More than 20 years in the federal public service	15	41

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	31
2017	3 to 10 years in the federal public service	41	102
2017	11 to 20 years in the federal public service	45	95
2017	More than 20 years in the federal public service	54	41

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	31
2017	3 to 10 years in the federal public service	19	102
2017	11 to 20 years in the federal public service	29	95
2017	More than 20 years in the federal public service	22	41

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	102
2017	11 to 20 years in the federal public service	8	95

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	31
2017	3 to 10 years in the federal public service	47	102
2017	11 to 20 years in the federal public service	54	95
2017	More than 20 years in the federal public service	42	41

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	31
2017	3 to 10 years in the federal public service	21	102
2017	11 to 20 years in the federal public service	30	95
2017	More than 20 years in the federal public service	34	41

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	102
2017	11 to 20 years in the federal public service	21	95
2017	More than 20 years in the federal public service	19	41

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	31
2017	3 to 10 years in the federal public service	15	102
2017	11 to 20 years in the federal public service	22	95
2017	More than 20 years in the federal public service	20	41

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	102

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	31
2017	11 to 20 years in the federal public service	6	95

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	31
2017	3 to 10 years in the federal public service	13	102
2017	11 to 20 years in the federal public service	9	95

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	102
2017	11 to 20 years in the federal public service	11	95

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	31
2017	3 to 10 years in the federal public service	33	102
2017	11 to 20 years in the federal public service	23	95
2017	More than 20 years in the federal public service	35	41

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	100
2017	11 to 20 years in the federal public service	10	88
2017	More than 20 years in the federal public service	18	38

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	31
2017	3 to 10 years in the federal public service	28	100
2017	11 to 20 years in the federal public service	18	88
2017	More than 20 years in the federal public service	16	38

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	33	31
2017	3 to 10 years in the federal public service	11	100
2017	11 to 20 years in the federal public service	8	88

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	100
2017	11 to 20 years in the federal public service	7	88

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	100
2017	11 to 20 years in the federal public service	10	88
2017	More than 20 years in the federal public service	16	38

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	31
2017	3 to 10 years in the federal public service	10	100
2017	More than 20 years in the federal public service	12	38

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	100
2017	11 to 20 years in the federal public service	7	88
2017	More than 20 years in the federal public service	0	38

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	31
2017	3 to 10 years in the federal public service	13	100
2017	11 to 20 years in the federal public service	12	88

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	100
2017	11 to 20 years in the federal public service	14	88
2017	More than 20 years in the federal public service	13	38

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	31
2017	3 to 10 years in the federal public service	26	100
2017	11 to 20 years in the federal public service	34	88
2017	More than 20 years in the federal public service	32	38

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	100
2017	11 to 20 years in the federal public service	10	88

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	31
2017	3 to 10 years in the federal public service	48	100
2017	11 to 20 years in the federal public service	41	88
2017	More than 20 years in the federal public service	63	38

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	31
2017	More than 20 years in the federal public service	0	38

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	31
2017	3 to 10 years in the federal public service	46	100
2017	11 to 20 years in the federal public service	56	88
2017	More than 20 years in the federal public service	45	38

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	31

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	100
2017	11 to 20 years in the federal public service	15	88

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	94	6	31
2017	3 to 10 years in the federal public service	97	3	102
2017	11 to 20 years in the federal public service	96	4	95
2017	More than 20 years in the federal public service	100	0	41

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	11	11	2	1	46	14	67	7	479
2017	3 to 10 years in the federal public service	15	15	20	5	3	28	12	51	15	676
2017	11 to 20 years in the federal public service	13	14	23	7	6	30	8	42	21	769
2017	More than 20 years in the federal public service	14	20	21	6	4	32	4	52	15	375

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	25	14	3	1	22	3	77	5	478
2017	3 to 10 years in the federal public service	27	30	21	5	3	12	1	66	10	677
2017	11 to 20 years in the federal public service	23	32	21	7	5	11	1	62	14	769
2017	More than 20 years in the federal public service	22	33	21	7	4	13	1	63	12	374
2011	Less than 3 years in the federal public service	36	28	14	3	2	17	1	77	6	344
2011	3 to 10 years in the federal public service	28	33	19	5	3	11	1	69	10	1232
2011	11 to 20 years in the federal public service	27	32	21	7	4	8	0	65	12	800
2011	More than 20 years in the federal public service	28	35	19	6	6	6	0	67	12	611

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	39	18	13	7	7	4	58	22	479
2017	3 to 10 years in the federal public service	17	50	14	11	3	3	4	71	14	677
2017	11 to 20 years in the federal public service	22	54	12	5	1	2	5	81	6	769
2017	More than 20 years in the federal public service	28	50	11	5	1	1	5	83	5	375
2011	Less than 3 years in the federal public service	15	42	13	16	4	4	6	64	22	346
2011	3 to 10 years in the federal public service	22	52	13	8	2	1	3	77	10	1232
2011	11 to 20 years in the federal public service	25	55	9	5	0	1	4	85	5	806
2011	More than 20 years in the federal public service	33	50	7	1	1	0	8	90	2	610
2008	Less than 3 years in the federal public service	15	45	15	9	5	5	4	67	16	474
2008	3 to 10 years in the federal public service	19	52	12	9	3	2	3	75	12	1188
2008	11 to 20 years in the federal public service	26	51	11	5	1	1	5	82	6	692
2008	More than 20 years in the federal public service	35	48	8	2	0	0	7	89	2	640

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	13	18	6	4	45	8	41	21	478
2017	3 to 10 years in the federal public service	6	19	27	10	6	26	6	36	24	676
2017	11 to 20 years in the federal public service	6	21	29	12	6	22	5	36	24	767
2017	More than 20 years in the federal public service	7	26	28	11	6	18	4	43	21	375
2011	Less than 3 years in the federal public service	9	17	18	6	2	37	10	49	16	346
2011	3 to 10 years in the federal public service	7	24	24	12	7	21	6	42	25	1231
2011	11 to 20 years in the federal public service	7	25	26	14	8	15	4	39	28	807
2011	More than 20 years in the federal public service	9	28	26	14	7	10	5	44	26	609

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	25	11	3	1	27	4	80	5	479
2017	3 to 10 years in the federal public service	33	28	15	5	1	13	4	74	8	677
2017	11 to 20 years in the federal public service	28	34	15	6	2	9	5	72	10	769
2017	More than 20 years in the federal public service	26	35	17	6	2	10	5	72	8	375
2011	Less than 3 years in the federal public service	37	25	8	1	1	20	8	86	3	347
2011	3 to 10 years in the federal public service	36	31	14	4	2	11	3	77	7	1233
2011	11 to 20 years in the federal public service	32	35	14	5	2	8	4	76	8	809
2011	More than 20 years in the federal public service	30	33	14	6	3	6	8	73	11	610
2008	Less than 3 years in the federal public service	34	30	12	3	1	16	5	81	4	474
2008	3 to 10 years in the federal public service	32	34	13	4	2	11	3	77	8	1188
2008	11 to 20 years in the federal public service	28	37	16	3	2	9	5	75	7	691
2008	More than 20 years in the federal public service	30	36	13	5	2	7	7	77	8	638

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	23	12	2	1	31	5	76	4	479
2017	3 to 10 years in the federal public service	24	27	21	5	2	17	4	65	8	672
2017	11 to 20 years in the federal public service	23	33	18	8	3	10	5	65	14	769
2017	More than 20 years in the federal public service	22	36	18	8	2	11	4	68	11	375
2011	Less than 3 years in the federal public service	33	24	8	2	1	26	8	85	4	347
2011	3 to 10 years in the federal public service	26	34	15	5	3	14	3	71	10	1231
2011	11 to 20 years in the federal public service	22	35	17	6	5	11	4	67	13	808
2011	More than 20 years in the federal public service	20	30	19	10	6	7	7	59	19	608
2008	Less than 3 years in the federal public service	37	27	12	3	1	15	6	80	5	474
2008	3 to 10 years in the federal public service	32	30	15	7	5	8	3	70	13	1190
2008	11 to 20 years in the federal public service	27	31	16	9	5	6	4	66	16	692
2008	More than 20 years in the federal public service	29	33	14	9	6	4	5	69	16	637

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	1	99	479
2017	3 to 10 years in the federal public service	4	96	675
2017	11 to 20 years in the federal public service	7	93	768
2017	More than 20 years in the federal public service	4	96	375

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	31
2017	11 to 20 years in the federal public service	38	50
2017	More than 20 years in the federal public service	32	16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	88	31
2017	11 to 20 years in the federal public service	86	50
2017	More than 20 years in the federal public service	88	16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	31
2017	11 to 20 years in the federal public service	50
2017	More than 20 years in the federal public service	16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	16

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	16

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	50
2017	More than 20 years in the federal public service	0	16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	16	50

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	30
2017	11 to 20 years in the federal public service	30	50

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	30

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	30
2017	More than 20 years in the federal public service	0	16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	30
2017	11 to 20 years in the federal public service	18	50
2017	More than 20 years in the federal public service	38	16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	45	30
2017	11 to 20 years in the federal public service	23	50

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	30
2017	More than 20 years in the federal public service	0	16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	30
2017	11 to 20 years in the federal public service	50
2017	More than 20 years in the federal public service	16

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	16

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	30
2017	11 to 20 years in the federal public service	19	50
2017	More than 20 years in the federal public service	0	16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	30
2017	More than 20 years in the federal public service	0	16

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	17	50

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	30
2017	11 to 20 years in the federal public service	50
2017	More than 20 years in the federal public service	16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	24	30
2017	11 to 20 years in the federal public service	26	50
2017	More than 20 years in the federal public service	42	16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	31
2017	11 to 20 years in the federal public service	25	50
2017	More than 20 years in the federal public service	36	16

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	31
2017	11 to 20 years in the federal public service	20	50

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	32	16

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	31
2017	11 to 20 years in the federal public service	20	50

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	50
2017	More than 20 years in the federal public service	0	16

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	31
2017	11 to 20 years in the federal public service	10	50
2017	More than 20 years in the federal public service	0	16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	52	31
2017	11 to 20 years in the federal public service	49	50
2017	More than 20 years in the federal public service	45	16

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	14	48

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	30
2017	More than 20 years in the federal public service	0	15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	15

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	30

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	27	30
2017	11 to 20 years in the federal public service	30	48

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	13	48
2017	More than 20 years in the federal public service	0	15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	30
2017	11 to 20 years in the federal public service	46	48
2017	More than 20 years in the federal public service	34	15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	30
2017	More than 20 years in the federal public service	0	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	70	30
2017	11 to 20 years in the federal public service	62	48
2017	More than 20 years in the federal public service	55	15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	30

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	93	7	31
2017	11 to 20 years in the federal public service	96	4	50
2017	More than 20 years in the federal public service	100	0	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	12	12	0	1	50	12	67	3	479
2017	3 to 10 years in the federal public service	15	14	21	1	2	37	10	55	6	674
2017	11 to 20 years in the federal public service	12	14	24	3	3	37	6	46	11	769
2017	More than 20 years in the federal public service	14	18	22	3	2	36	5	54	9	375

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	26	13	2	0	26	3	79	3	478
2017	3 to 10 years in the federal public service	30	28	19	3	2	18	1	71	6	675
2017	11 to 20 years in the federal public service	23	30	24	5	3	15	1	63	9	768
2017	More than 20 years in the federal public service	23	34	18	4	2	18	2	71	7	374
2011	Less than 3 years in the federal public service	39	28	11	1	0	20	1	85	2	345
2011	3 to 10 years in the federal public service	35	33	17	2	2	12	0	77	4	1237
2011	11 to 20 years in the federal public service	32	35	18	4	2	9	0	74	6	808
2011	More than 20 years in the federal public service	30	38	19	4	2	7	0	74	6	608

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	32	13	7	3	1	2	76	11	479
2017	3 to 10 years in the federal public service	42	30	14	6	5	1	1	73	12	672
2017	11 to 20 years in the federal public service	42	31	13	8	4	1	1	75	12	768
2017	More than 20 years in the federal public service	45	29	15	7	2	0	3	76	9	373

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	33	22	11	5	1	61	17	479
2017	3 to 10 years in the federal public service	15	27	28	17	12	0	42	29	675
2017	11 to 20 years in the federal public service	12	28	30	18	11	1	40	30	766
2017	More than 20 years in the federal public service	15	25	31	20	8	1	41	28	375

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	33	16	7	5	1	72	12	476
2017	3 to 10 years in the federal public service	22	34	24	13	6	2	56	20	675
2017	11 to 20 years in the federal public service	17	33	25	17	7	1	51	24	765
2017	More than 20 years in the federal public service	18	30	30	15	5	3	50	20	374

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	31	16	9	9	1	1	66	18	478
2017	3 to 10 years in the federal public service	15	26	24	19	14	1	1	42	34	676
2017	11 to 20 years in the federal public service	12	24	27	20	14	1	1	37	35	768
2017	More than 20 years in the federal public service	15	22	23	27	10	0	1	38	38	374

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	28	10	5	3	1	3	81	9	478
2017	3 to 10 years in the federal public service	35	30	16	7	6	0	5	69	14	677
2017	11 to 20 years in the federal public service	33	30	16	10	4	1	6	68	15	767
2017	More than 20 years in the federal public service	30	31	22	7	3	0	7	66	11	375

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	29	17	6	4	0	73	10	478
2017	3 to 10 years in the federal public service	28	32	20	14	6	0	60	20	674
2017	11 to 20 years in the federal public service	25	35	22	11	6	1	61	17	766
2017	More than 20 years in the federal public service	27	33	26	10	3	1	61	13	373

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	33	15	8	3	1	1	73	11	478
2017	3 to 10 years in the federal public service	22	35	23	12	6	0	1	59	18	674
2017	11 to 20 years in the federal public service	18	34	26	14	7	1	1	53	21	766
2017	More than 20 years in the federal public service	20	30	26	14	6	1	3	51	21	373

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	34	20	10	4	1	0	66	14	479
2017	3 to 10 years in the federal public service	15	31	26	18	10	0	1	47	28	673
2017	11 to 20 years in the federal public service	10	28	30	20	10	1	1	38	31	767
2017	More than 20 years in the federal public service	14	31	29	17	9	0	1	45	26	371

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	35	20	8	5	1	1	67	13	479
2017	3 to 10 years in the federal public service	25	31	23	13	8	0	1	56	21	674
2017	11 to 20 years in the federal public service	18	34	24	14	8	1	1	53	22	767
2017	More than 20 years in the federal public service	26	30	22	12	7	0	2	57	20	373

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	34	14	6	3	1	0	76	9	478
2017	3 to 10 years in the federal public service	31	33	21	9	3	1	1	65	13	673
2017	11 to 20 years in the federal public service	26	29	25	12	6	1	2	56	18	765
2017	More than 20 years in the federal public service	24	32	22	13	6	1	1	58	19	372

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	22	9	2	1	2	88	3	479
2017	3 to 10 years in the federal public service	64	22	9	2	1	2	87	4	677
2017	11 to 20 years in the federal public service	60	25	8	2	2	2	88	4	769
2017	More than 20 years in the federal public service	60	26	9	3	1	2	87	4	375

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	8	2	1	1	1	3	96	2	479
2017	3 to 10 years in the federal public service	80	9	4	2	2	1	2	91	5	677
2017	11 to 20 years in the federal public service	73	13	6	2	3	1	2	89	6	767
2017	More than 20 years in the federal public service	81	7	4	2	3	1	2	91	5	375

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	20	6	2	1	0	2	91	3	476
2017	3 to 10 years in the federal public service	55	28	10	3	2	0	1	85	4	676
2017	11 to 20 years in the federal public service	49	35	9	4	1	1	1	86	6	768
2017	More than 20 years in the federal public service	51	31	12	2	2	0	1	83	5	374

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	14	6	2	1	2	91	4	478
2017	3 to 10 years in the federal public service	59	23	9	4	4	1	83	8	677
2017	11 to 20 years in the federal public service	54	23	11	7	4	1	77	11	768
2017	More than 20 years in the federal public service	53	24	12	5	4	1	78	9	373

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	6	2	1	1	28	96	2	477
2017	3 to 10 years in the federal public service	55	14	4	2	0	25	92	3	676
2017	11 to 20 years in the federal public service	53	13	6	1	0	27	91	1	765
2017	More than 20 years in the federal public service	50	15	8	2	1	23	86	3	375

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	11	3	1	0	1	5	96	1	477
2017	3 to 10 years in the federal public service	68	17	6	2	1	1	6	91	3	674
2017	11 to 20 years in the federal public service	64	20	6	2	1	1	7	91	2	764
2017	More than 20 years in the federal public service	68	17	6	1	0	0	8	92	2	375

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	19	13	10	8	0	3	68	18	479
2017	3 to 10 years in the federal public service	54	25	9	4	5	1	2	81	10	677
2017	11 to 20 years in the federal public service	53	28	10	3	4	1	2	83	7	769
2017	More than 20 years in the federal public service	60	25	8	1	2	1	3	89	3	374

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	25	7	3	1	2	88	4	477
2017	3 to 10 years in the federal public service	56	27	10	3	1	3	85	4	675
2017	11 to 20 years in the federal public service	56	27	10	2	2	3	86	3	768
2017	More than 20 years in the federal public service	49	34	13	2	1	2	84	3	375

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	48	28	6	3	0	0	63	9	479
2017	3 to 10 years in the federal public service	10	29	41	15	5	0	0	39	20	676
2017	11 to 20 years in the federal public service	7	27	43	18	5	1	1	34	23	769
2017	More than 20 years in the federal public service	10	29	37	17	7	0	1	39	24	375

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	12	33	33	17	50	16	476
2017	3 to 10 years in the federal public service	6	17	42	23	11	35	23	674
2017	11 to 20 years in the federal public service	6	20	45	22	7	29	26	765
2017	More than 20 years in the federal public service	7	21	40	24	8	31	29	374

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	24	24	14	6	19	1	44	25	479
2017	3 to 10 years in the federal public service	10	28	25	18	11	8	0	42	31	677
2017	11 to 20 years in the federal public service	9	30	24	19	12	7	0	41	33	767
2017	More than 20 years in the federal public service	9	32	28	15	10	7	0	44	27	374

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	39	18	8	3	6	0	70	11	479
2017	3 to 10 years in the federal public service	17	37	20	14	8	3	0	56	23	674
2017	11 to 20 years in the federal public service	14	36	21	16	9	3	1	52	26	768
2017	More than 20 years in the federal public service	15	36	21	18	7	3	0	53	26	372

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	8	92	479
2017	3 to 10 years in the federal public service	10	90	674
2017	11 to 20 years in the federal public service	11	89	769
2017	More than 20 years in the federal public service	9	91	375

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	83	17	39
2017	3 to 10 years in the federal public service	73	27	73
2017	11 to 20 years in the federal public service	76	24	83
2017	More than 20 years in the federal public service	68	32	34

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	24	12	0	3	0	85	3	32
2017	3 to 10 years in the federal public service	54	40	0	4	2	0	94	6	54
2017	11 to 20 years in the federal public service	42	47	8	3	0	0	89	3	63
2017	More than 20 years in the federal public service	43	39	4	4	5	4	86	9	23

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	14	5	0	1	12	2	76	24	479
2017	3 to 10 years in the federal public service	65	17	5	2	1	9	1	72	28	675
2017	11 to 20 years in the federal public service	66	17	5	1	1	9	1	73	27	769
2017	More than 20 years in the federal public service	72	16	4	1	1	5	1	77	23	375

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	91
2017	3 to 10 years in the federal public service	12	159
2017	11 to 20 years in the federal public service	5	183
2017	More than 20 years in the federal public service	5	78

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	91
2017	3 to 10 years in the federal public service	17	159
2017	11 to 20 years in the federal public service	13	183
2017	More than 20 years in the federal public service	12	78

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	91
2017	3 to 10 years in the federal public service	13	159
2017	11 to 20 years in the federal public service	7	183
2017	More than 20 years in the federal public service	8	78

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	91
2017	3 to 10 years in the federal public service	27	159
2017	11 to 20 years in the federal public service	29	183
2017	More than 20 years in the federal public service	29	78

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	1	91
2017	3 to 10 years in the federal public service	7	159
2017	11 to 20 years in the federal public service	6	183
2017	More than 20 years in the federal public service	0	78

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	51	91
2017	3 to 10 years in the federal public service	51	159
2017	11 to 20 years in the federal public service	57	183
2017	More than 20 years in the federal public service	55	78

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	15	70	10	2	2	1	92
2017	3 to 10 years in the federal public service	18	59	12	7	1	4	165
2017	11 to 20 years in the federal public service	26	58	7	5	1	3	187
2017	More than 20 years in the federal public service	28	48	12	8	1	4	79

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	31	24	8	8	7	11	53	18	97
2017	3 to 10 years in the federal public service	17	31	18	8	5	4	17	60	17	168
2017	11 to 20 years in the federal public service	15	23	19	10	6	3	24	52	23	190
2017	More than 20 years in the federal public service	16	26	11	16	5	3	23	57	28	82

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	24	21	12	7	7	20	45	26	97
2017	3 to 10 years in the federal public service	10	21	21	8	6	8	25	47	21	168
2017	11 to 20 years in the federal public service	8	15	17	9	9	5	37	40	30	190
2017	More than 20 years in the federal public service	10	17	11	12	4	11	35	49	30	82

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for National Research Council Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me