2017 Public Service Employee Survey Results for National Research Council Canada by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	43	33	9	12	3	76	15	34
2017	Communications or public affairs	27	47	6	19	2	74	21	52
2017	Security	62	19	0	13	6	81	19	16
2017	Science and technology	28	52	5	10	5	80	15	1162
2017	Library services	18	54	2	20	5	73	25	38
2017	Administration and operations	34	43	9	10	4	78	13	208
2017	Human resources	35	47	7	8	2	82	11	81
2017	Financial management	52	31	14	3	0	82	3	57
2017	Procurement	30	50	10	0	10	80	10	10
2017	Real property	38	45	6	10	0	84	10	17
2017	Materiel management	14	65	14	7	0	79	7	14
2017	Information management	13	55	6	18	9	68	26	32
2017	Information technology	22	55	2	14	7	76	21	121
2017	Internal audit	39	61	0	0	0	100	0	12
2017	Evaluation	33	50	11	6	0	83	6	18
2017	Data sciences	28	40	14	11	7	68	18	26
2017	Policy	0	68	8	24	0	68	24	13
2017	Project management	30	45	7	15	3	75	18	137
2017	Other services to the public	15	45	4	26	9	60	35	46
2017	None of the above	26	38	5	22	8	65	30	173

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	56	33	3	0	8	0	0	89	8	34
2017	Communications or public affairs	61	30	6	2	0	0	2	92	2	52
2017	Security	61	32	0	7	0	0	0	93	7	16
2017	Science and technology	63	22	7	4	2	1	2	86	6	1161
2017	Library services	62	18	7	13	0	0	0	80	13	38
2017	Administration and operations	68	22	5	2	1	0	1	92	3	208
2017	Human resources	73	23	3	2	0	0	0	96	2	81
2017	Financial management	72	21	5	0	2	0	0	93	2	58
2017	Procurement	70	20	10	0	0	0	0	90	0	10
2017	Real property	55	22	11	6	0	0	6	82	6	17
2017	Materiel management	72	14	7	0	7	0	0	86	7	14
2017	Information management	68	19	7	0	6	0	0	87	6	32
2017	Information technology	72	18	4	2	2	0	2	92	4	121
2017	Internal audit	84	8	0	9	0	0	0	91	9	12
2017	Evaluation	56	33	0	6	0	6	0	94	6	18
2017	Data sciences	43	39	7	7	0	4	0	85	7	26
2017	Policy	76	8	8	0	0	8	0	91	0	13
2017	Project management	62	28	7	1	1	0	0	90	3	137
2017	Other services to the public	69	22	4	4	0	0	0	91	4	46
2017	None of the above	64	20	8	5	1	0	1	86	6	173

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	48	14	15	14	8	0	63	22	34
2017	Communications or public affairs	62	21	0	15	2	0	83	17	52
2017	Security	50	29	7	7	7	0	79	14	16
2017	Science and technology	63	18	6	7	4	1	82	12	1163
2017	Library services	60	18	2	13	7	0	78	20	38
2017	Administration and operations	61	24	4	6	4	1	86	10	206
2017	Human resources	60	25	6	5	3	2	86	9	81
2017	Financial management	45	29	5	17	2	2	76	19	58
2017	Procurement	50	40	10	0	0	0	90	0	10
2017	Real property	66	11	6	6	6	6	82	12	17
2017	Materiel management	65	21	7	0	7	0	86	7	14
2017	Information management	70	19	9	2	0	0	89	2	32
2017	Information technology	68	17	3	7	3	2	87	10	121
2017	Internal audit	66	9	8	9	9	0	75	17	12
2017	Evaluation	67	11	11	6	0	6	83	6	18
2017	Data sciences	39	32	11	7	11	0	71	18	26
2017	Policy	84	0	0	8	8	0	84	16	13
2017	Project management	59	21	7	9	4	0	80	13	136
2017	Other services to the public	59	28	4	7	0	2	89	7	46
2017	None of the above	61	24	6	5	3	1	86	8	173

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	55	25	9	12	0	0	80	12	34
2017	Communications or public affairs	38	48	2	6	7	0	85	13	52
2017	Security	55	25	0	14	6	0	80	20	16
2017	Science and technology	50	38	5	6	1	0	88	7	1163
2017	Library services	39	42	8	5	5	2	82	10	38
2017	Administration and operations	49	33	5	8	5	0	82	13	208
2017	Human resources	63	28	5	3	1	0	91	4	81
2017	Financial management	62	33	2	3	0	0	95	3	58
2017	Procurement	50	50	0	0	0	0	100	0	10
2017	Real property	73	16	6	6	0	0	89	6	17
2017	Materiel management	37	42	14	0	7	0	79	7	14
2017	Information management	48	36	0	10	6	0	84	16	32
2017	Information technology	49	32	7	7	6	0	81	12	121
2017	Internal audit	74	26	0	0	0	0	100	0	12
2017	Evaluation	28	33	6	33	0	0	61	33	18
2017	Data sciences	35	51	14	0	0	0	86	0	26
2017	Policy	43	39	0	17	0	0	83	17	12
2017	Project management	41	46	3	5	5	0	87	10	137
2017	Other services to the public	44	37	2	15	2	0	80	18	46
2017	None of the above	46	29	11	7	7	0	76	14	173

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	31	30	29	6	3	0	0	61	9	34
2017	Communications or public affairs	10	51	6	22	11	0	0	61	33	52
2017	Security	57	38	0	0	6	0	0	94	6	16
2017	Science and technology	27	44	13	11	5	0	0	70	16	1160
2017	Library services	24	45	5	22	5	0	0	69	27	38
2017	Administration and operations	29	35	12	15	9	0	0	64	24	208
2017	Human resources	30	45	16	8	1	0	0	75	9	81
2017	Financial management	56	27	7	7	3	0	0	83	10	58
2017	Procurement	30	20	20	20	10	0	0	50	30	10
2017	Real property	16	45	17	11	11	0	0	61	22	17
2017	Materiel management	22	56	15	0	8	0	0	78	8	14
2017	Information management	17	58	12	9	4	0	0	76	12	32
2017	Information technology	26	35	14	16	7	1	1	62	23	121
2017	Internal audit	41	41	17	0	0	0	0	83	0	12
2017	Evaluation	45	33	11	6	6	0	0	78	11	18
2017	Data sciences	35	29	7	18	11	0	0	64	29	26
2017	Policy	48	28	8	8	0	8	0	83	9	13
2017	Project management	23	43	17	12	4	0	1	67	17	137
2017	Other services to the public	18	41	11	24	7	0	0	58	31	46
2017	None of the above	27	39	12	14	7	0	0	67	21	173

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	35	57	3	5	0	92	5	34
2017	Communications or public affairs	40	44	9	6	2	84	7	52
2017	Security	68	19	7	6	0	87	6	16
2017	Science and technology	54	37	5	3	1	91	4	1161
2017	Library services	39	56	2	2	0	95	2	38
2017	Administration and operations	42	36	9	7	6	79	13	207
2017	Human resources	54	29	7	5	6	83	10	81
2017	Financial management	53	35	3	3	6	88	9	58
2017	Procurement	30	50	10	10	0	80	10	10
2017	Real property	55	40	6	0	0	94	0	17
2017	Materiel management	51	28	21	0	0	79	0	14
2017	Information management	33	27	17	13	10	60	23	32
2017	Information technology	49	37	8	5	2	85	7	121
2017	Internal audit	40	60	0	0	0	100	0	12
2017	Evaluation	44	39	11	6	0	83	6	18
2017	Data sciences	44	53	0	4	0	96	4	25
2017	Policy	38	46	0	16	0	84	16	13
2017	Project management	47	39	10	2	1	87	3	137
2017	Other services to the public	54	40	2	2	2	94	4	45
2017	None of the above	50	31	9	7	3	81	10	173

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	58	33	3	5	0	92	5	33
2017	Communications or public affairs	51	36	7	4	2	87	5	52
2017	Security	62	32	0	6	0	94	6	16
2017	Science and technology	58	34	5	4	1	91	4	1162
2017	Library services	46	54	0	0	0	100	0	38
2017	Administration and operations	49	34	7	5	4	84	9	207
2017	Human resources	57	32	4	3	4	89	7	81
2017	Financial management	60	31	4	4	2	90	6	58
2017	Procurement	30	50	10	0	10	80	10	10
2017	Real property	55	45	0	0	0	100	0	17
2017	Materiel management	58	21	21	0	0	79	0	14
2017	Information management	39	32	14	13	3	70	16	32
2017	Information technology	60	33	2	2	2	93	5	121
2017	Internal audit	49	42	9	0	0	91	0	12
2017	Evaluation	61	28	0	11	0	89	11	18
2017	Data sciences	52	41	0	7	0	93	7	25
2017	Policy	30	54	8	8	0	84	8	13
2017	Project management	54	34	5	4	3	88	7	137
2017	Other services to the public	61	33	2	2	2	94	4	45
2017	None of the above	58	33	3	5	1	91	6	172

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	60	37	0	3	0	0	97	3	33
2017	Communications or public affairs	36	51	6	7	0	0	87	7	52
2017	Security	76	24	0	0	0	0	100	0	16
2017	Science and technology	57	34	5	3	1	0	91	4	1161
2017	Library services	55	38	2	5	0	0	93	5	38
2017	Administration and operations	50	36	7	4	2	0	87	6	207
2017	Human resources	66	25	2	4	3	0	91	7	81
2017	Financial management	50	47	0	3	0	0	97	3	57
2017	Procurement	30	50	10	10	0	0	80	10	10
2017	Real property	66	28	6	0	0	0	94	0	17
2017	Materiel management	65	28	7	0	0	0	93	0	14
2017	Information management	47	50	3	0	0	0	97	0	32
2017	Information technology	51	40	4	2	2	1	92	4	121
2017	Internal audit	56	44	0	0	0	0	100	0	12
2017	Evaluation	61	16	17	6	0	0	78	6	18
2017	Data sciences	52	37	7	4	0	0	89	4	25
2017	Policy	54	46	0	0	0	0	100	0	13
2017	Project management	53	37	7	2	1	0	90	3	137
2017	Other services to the public	51	38	9	2	0	0	89	2	45
2017	None of the above	49	33	10	7	2	0	82	9	173

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	60	22	6	6	6	0	0	82	12	34
2017	Communications or public affairs	29	34	15	13	7	2	0	64	21	52
2017	Security	75	25	0	0	0	0	0	100	0	16
2017	Science and technology	40	35	13	7	3	1	1	77	10	1159
2017	Library services	38	36	7	19	0	0	0	74	19	38
2017	Administration and operations	40	31	14	7	8	0	0	71	15	207
2017	Human resources	46	30	8	10	4	3	0	77	15	81
2017	Financial management	52	32	5	5	2	4	0	87	7	56
2017	Procurement	60	10	20	10	0	0	0	70	10	10
2017	Real property	46	38	11	6	0	0	0	84	6	17
2017	Materiel management	58	28	15	0	0	0	0	85	0	14
2017	Information management	39	44	6	11	0	0	0	84	11	32
2017	Information technology	47	28	13	5	5	1	1	77	10	121
2017	Internal audit	49	33	17	0	0	0	0	83	0	12
2017	Evaluation	67	22	6	6	0	0	0	89	6	18
2017	Data sciences	37	30	22	11	0	0	0	67	11	25
2017	Policy	24	32	17	17	0	9	0	62	19	12
2017	Project management	41	33	14	9	2	1	0	75	11	137
2017	Other services to the public	36	49	9	5	0	0	2	87	5	45
2017	None of the above	39	31	16	8	5	1	0	71	13	173

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	30	29	18	0	9	6	9	69	10	34
2017	Communications or public affairs	26	34	12	10	15	2	2	62	25	52
2017	Security	36	38	13	0	13	0	0	74	13	16
2017	Science and technology	16	21	12	15	24	2	10	41	45	1161
2017	Library services	13	17	7	20	22	2	19	37	54	38
2017	Administration and operations	26	19	10	12	19	2	12	52	36	207
2017	Human resources	30	17	6	14	18	2	13	55	38	81
2017	Financial management	46	19	5	8	4	0	18	80	14	58
2017	Procurement	10	30	10	10	10	0	30	57	29	10
2017	Real property	33	22	6	16	11	0	12	63	31	17
2017	Materiel management	50	21	14	0	7	0	7	77	8	14
2017	Information management	9	7	16	11	33	10	14	21	57	32
2017	Information technology	19	25	16	13	17	2	7	49	33	121
2017	Internal audit	40	16	17	9	8	9	0	62	19	12
2017	Evaluation	22	11	28	5	22	6	6	38	31	18
2017	Data sciences	18	26	7	19	4	7	19	60	30	25
2017	Policy	16	36	0	16	32	0	0	52	48	13
2017	Project management	19	20	13	12	26	2	7	44	42	137
2017	Other services to the public	16	14	14	12	32	2	11	34	50	44
2017	None of the above	15	19	14	15	20	2	14	41	42	173

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	48	45	5	3	0	93	3	34
2017	Communications or public affairs	28	55	4	11	2	83	13	52
2017	Security	62	25	7	6	0	87	6	16
2017	Science and technology	38	47	8	6	2	85	7	1162
2017	Library services	28	66	0	4	2	94	6	38
2017	Administration and operations	33	40	14	8	6	72	14	208
2017	Human resources	33	42	15	5	5	75	10	80
2017	Financial management	43	48	5	4	0	91	4	58
2017	Procurement	20	50	20	0	10	70	10	10
2017	Real property	44	45	6	6	0	89	6	17
2017	Materiel management	50	28	21	0	0	79	0	14
2017	Information management	22	47	7	16	9	69	24	32
2017	Information technology	36	43	10	9	2	79	11	121
2017	Internal audit	32	60	9	0	0	91	0	12
2017	Evaluation	33	33	22	11	0	67	11	18
2017	Data sciences	24	58	11	7	0	82	7	26
2017	Policy	32	44	8	8	8	76	16	13
2017	Project management	33	49	12	4	3	81	6	136
2017	Other services to the public	48	39	9	0	4	87	4	46
2017	None of the above	36	42	11	8	3	78	11	173

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	32	41	12	3	9	3	75	12	34
2017	Communications or public affairs	23	34	13	17	13	0	57	30	52
2017	Security	36	38	14	6	6	0	74	12	16
2017	Science and technology	22	37	18	16	6	0	60	22	1162
2017	Library services	24	30	23	17	7	0	53	24	38
2017	Administration and operations	26	34	17	12	10	0	60	22	208
2017	Human resources	24	50	12	9	6	0	74	15	81
2017	Financial management	38	42	10	10	0	0	80	10	58
2017	Procurement	20	19	30	10	20	0	40	30	10
2017	Real property	27	34	6	16	16	0	62	33	17
2017	Materiel management	36	14	21	15	14	0	50	29	14
2017	Information management	26	34	18	14	9	0	60	22	32
2017	Information technology	27	34	17	12	9	1	61	21	121
2017	Internal audit	25	34	32	9	0	0	59	9	12
2017	Evaluation	39	44	0	17	0	0	83	17	18
2017	Data sciences	21	25	18	18	18	0	46	36	26
2017	Policy	20	48	8	24	0	0	68	24	13
2017	Project management	24	35	17	17	7	0	59	24	136
2017	Other services to the public	20	35	11	19	15	0	54	35	46
2017	None of the above	25	31	24	13	8	0	55	21	173

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	38	56	3	0	3	0	94	3	33
2017	Communications or public affairs	18	30	19	23	11	0	47	34	52
2017	Security	36	45	7	6	6	0	81	12	16
2017	Science and technology	25	45	15	11	3	0	70	15	1162
2017	Library services	32	52	5	12	0	0	83	12	38
2017	Administration and operations	25	47	14	9	5	0	72	14	208
2017	Human resources	43	47	5	4	1	0	90	5	81
2017	Financial management	36	48	11	3	2	0	84	5	58
2017	Procurement	30	40	20	10	0	0	70	10	10
2017	Real property	35	24	23	17	0	0	59	17	16
2017	Materiel management	29	43	15	0	14	0	71	14	14
2017	Information management	26	41	13	17	4	0	66	21	32
2017	Information technology	26	50	10	11	3	0	75	15	121
2017	Internal audit	40	33	17	9	0	0	74	9	12
2017	Evaluation	33	56	0	11	0	0	89	11	18
2017	Data sciences	13	47	18	14	7	0	60	22	26
2017	Policy	0	52	24	16	0	8	57	17	13
2017	Project management	21	50	12	14	4	0	71	18	136
2017	Other services to the public	20	52	9	15	4	0	72	20	46
2017	None of the above	25	45	15	12	3	1	69	15	173

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	31	60	9	0	0	0	91	0	34
2017	Communications or public affairs	13	48	13	21	6	0	60	26	52
2017	Security	50	44	6	0	0	0	94	0	16
2017	Science and technology	35	43	12	6	3	0	79	10	1163
2017	Library services	35	56	7	0	2	0	91	2	38
2017	Administration and operations	37	49	8	4	1	0	87	5	208
2017	Human resources	42	47	6	4	0	2	90	4	81
2017	Financial management	43	42	12	3	0	0	85	3	58
2017	Procurement	30	40	20	0	10	0	70	10	10
2017	Real property	49	45	6	0	0	0	94	0	17
2017	Materiel management	65	21	15	0	0	0	85	0	14
2017	Information management	39	38	14	7	2	0	77	9	32
2017	Information technology	35	49	6	5	6	0	84	11	121
2017	Internal audit	49	44	7	0	0	0	93	0	12
2017	Evaluation	39	39	17	6	0	0	78	6	18
2017	Data sciences	28	32	25	11	4	0	61	14	26
2017	Policy	53	31	8	0	8	0	84	8	13
2017	Project management	36	44	9	7	4	0	80	11	136
2017	Other services to the public	39	43	11	2	4	0	83	7	46
2017	None of the above	42	36	14	5	2	0	79	8	173

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	30	46	15	6	3	0	76	9	34
2017	Communications or public affairs	17	40	17	15	11	0	57	26	52
2017	Security	36	51	7	0	6	0	87	6	16
2017	Science and technology	27	43	15	9	6	0	71	15	1163
2017	Library services	20	48	14	13	5	0	68	18	38
2017	Administration and operations	32	38	12	8	10	0	70	18	208
2017	Human resources	32	42	16	9	2	0	74	10	81
2017	Financial management	40	44	8	7	2	0	83	8	58
2017	Procurement	30	30	20	10	10	0	60	20	10
2017	Real property	33	34	11	5	16	0	67	21	17
2017	Materiel management	43	28	21	0	7	0	71	7	14
2017	Information management	21	51	0	18	6	3	75	25	32
2017	Information technology	30	46	11	5	8	0	76	13	121
2017	Internal audit	40	26	25	9	0	0	66	9	12
2017	Evaluation	39	39	17	6	0	0	78	6	18
2017	Data sciences	13	44	25	11	7	0	57	18	26
2017	Policy	30	38	8	16	8	0	68	24	13
2017	Project management	29	38	18	9	6	0	66	15	135
2017	Other services to the public	20	46	19	13	2	0	66	15	46
2017	None of the above	30	40	15	10	5	0	70	15	173

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	56	41	3	0	0	97	0	34
2017	Communications or public affairs	36	50	9	6	0	85	6	52
2017	Security	69	24	7	0	0	93	0	16
2017	Science and technology	57	35	7	2	1	91	2	1160
2017	Library services	57	38	5	0	0	95	0	38
2017	Administration and operations	56	31	8	4	2	86	6	208
2017	Human resources	52	38	7	1	2	90	3	81
2017	Financial management	58	34	4	4	0	93	4	58
2017	Procurement	30	60	0	0	10	90	10	10
2017	Real property	72	28	0	0	0	100	0	17
2017	Materiel management	50	43	7	0	0	93	0	14
2017	Information management	50	33	15	2	0	83	2	32
2017	Information technology	52	35	9	3	1	87	4	120
2017	Internal audit	63	37	0	0	0	100	0	11
2017	Evaluation	44	50	6	0	0	94	0	18
2017	Data sciences	46	43	7	4	0	89	4	26
2017	Policy	62	22	0	16	0	84	16	13
2017	Project management	54	39	7	0	1	92	1	136
2017	Other services to the public	70	26	0	0	4	96	4	46
2017	None of the above	58	32	7	1	1	91	2	173

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	28	45	22	5	0	0	0	73	5	32
2017	Communications or public affairs	22	38	15	17	8	0	0	60	25	52
2017	Security	50	39	6	0	6	0	0	88	6	16
2017	Science and technology	29	44	13	10	4	0	0	73	14	1159
2017	Library services	25	52	5	19	0	0	0	76	19	38
2017	Administration and operations	34	37	12	11	6	0	0	71	16	208
2017	Human resources	27	44	14	12	2	1	0	72	13	81
2017	Financial management	38	48	12	2	0	0	0	87	2	58
2017	Procurement	20	40	20	10	10	0	0	60	20	10
2017	Real property	33	45	11	11	0	0	0	78	11	17
2017	Materiel management	43	28	14	8	7	0	0	71	15	14
2017	Information management	16	53	9	15	7	0	0	69	22	32
2017	Information technology	36	39	8	12	4	0	1	75	17	120
2017	Internal audit	54	19	27	0	0	0	0	73	0	11
2017	Evaluation	39	44	6	6	6	0	0	83	11	18
2017	Data sciences	24	47	18	4	7	0	0	71	11	26
2017	Policy	14	70	0	8	0	8	0	91	9	13
2017	Project management	35	39	13	11	3	0	0	73	14	137
2017	Other services to the public	17	48	17	11	7	0	0	65	18	46
2017	None of the above	28	46	12	9	3	0	1	76	12	173

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	24	53	18	5	0	0	0	77	5	34
2017	Communications or public affairs	19	46	19	13	4	0	0	65	17	52
2017	Security	63	31	0	0	6	0	0	94	6	16
2017	Science and technology	37	38	12	8	4	0	0	75	12	1159
2017	Library services	29	46	11	9	5	0	0	75	14	38
2017	Administration and operations	41	29	16	8	6	0	0	70	14	207
2017	Human resources	35	44	13	4	3	1	0	80	7	81
2017	Financial management	50	36	10	4	0	0	0	86	4	58
2017	Procurement	30	40	20	0	10	0	0	70	10	10
2017	Real property	39	28	22	11	0	0	0	67	11	17
2017	Materiel management	50	21	15	0	7	7	0	77	8	14
2017	Information management	19	57	6	11	4	0	3	79	15	32
2017	Information technology	41	31	14	8	5	0	1	73	13	120
2017	Internal audit	40	10	28	21	0	0	0	50	21	10
2017	Evaluation	61	22	11	6	0	0	0	83	6	18
2017	Data sciences	35	29	11	18	7	0	0	64	25	26
2017	Policy	22	62	8	8	0	0	0	84	8	13
2017	Project management	34	38	13	10	6	0	0	72	16	136
2017	Other services to the public	24	48	19	2	7	0	0	72	9	46
2017	None of the above	40	31	17	8	3	0	1	72	11	173

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	37	47	9	3	3	0	85	6	34
2017	Communications or public affairs	11	46	17	13	13	0	57	26	52
2017	Security	69	25	0	0	6	0	94	6	16
2017	Science and technology	28	40	16	10	5	1	68	15	1158
2017	Library services	37	35	5	18	5	0	73	23	38
2017	Administration and operations	31	43	13	7	6	0	75	12	208
2017	Human resources	28	47	15	7	3	0	75	10	81
2017	Financial management	48	44	5	4	0	0	92	4	58
2017	Procurement	20	50	10	10	10	0	70	20	10
2017	Real property	45	12	11	16	16	0	56	33	17
2017	Materiel management	43	28	15	7	7	0	71	14	14
2017	Information management	19	50	12	11	7	0	70	18	32
2017	Information technology	29	36	16	14	3	2	66	18	120
2017	Internal audit	36	19	45	0	0	0	55	0	11
2017	Evaluation	33	50	11	6	0	0	83	6	18
2017	Data sciences	24	40	21	4	11	0	64	14	26
2017	Policy	24	52	0	16	8	0	76	24	13
2017	Project management	28	34	21	12	5	0	62	17	137
2017	Other services to the public	15	56	13	9	7	0	72	15	46
2017	None of the above	32	31	19	13	4	1	64	17	173

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	59	36	5	0	0	0	95	0	34
2017	Communications or public affairs	32	45	6	13	4	0	77	17	52
2017	Security	56	33	6	6	0	0	88	6	16
2017	Science and technology	45	40	10	4	1	0	85	5	1159
2017	Library services	33	56	8	2	0	0	89	2	38
2017	Administration and operations	47	33	9	7	4	0	80	11	208
2017	Human resources	41	38	12	8	2	0	79	9	81
2017	Financial management	49	42	7	2	0	0	91	2	58
2017	Procurement	40	30	10	10	10	0	70	20	10
2017	Real property	44	51	6	0	0	0	94	0	17
2017	Materiel management	50	36	14	0	0	0	86	0	14
2017	Information management	34	32	18	14	2	0	66	16	32
2017	Information technology	46	36	10	7	2	0	82	8	120
2017	Internal audit	54	19	18	0	0	10	81	0	11
2017	Evaluation	39	45	17	0	0	0	83	0	18
2017	Data sciences	46	40	11	0	4	0	86	4	26
2017	Policy	38	38	0	16	8	0	76	24	13
2017	Project management	45	39	10	5	1	0	84	6	137
2017	Other services to the public	39	48	7	4	2	0	87	6	46
2017	None of the above	47	32	14	5	2	1	79	6	172

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	29	56	6	3	6	0	0	85	9	34
2017	Communications or public affairs	16	39	24	14	7	0	0	55	21	52
2017	Security	19	61	21	0	0	0	0	79	0	16
2017	Science and technology	23	42	21	7	5	0	1	66	12	1162
2017	Library services	44	44	2	7	2	0	0	88	10	36
2017	Administration and operations	34	34	20	9	3	0	0	68	12	208
2017	Human resources	12	38	29	12	8	0	1	51	20	80
2017	Financial management	36	45	9	7	4	0	0	81	11	58
2017	Procurement	40	20	20	20	0	0	0	60	20	10
2017	Real property	22	39	28	6	6	0	0	61	11	17
2017	Materiel management	44	42	7	0	0	0	7	92	0	14
2017	Information management	43	33	4	10	7	2	0	78	17	32
2017	Information technology	40	34	14	11	2	0	0	74	12	120
2017	Internal audit	25	50	9	17	0	0	0	74	17	12
2017	Evaluation	11	61	16	11	0	0	0	72	11	18
2017	Data sciences	18	42	25	7	7	0	0	60	14	26
2017	Policy	15	24	32	29	0	0	0	39	29	13
2017	Project management	18	48	14	13	5	1	0	67	18	137
2017	Other services to the public	28	39	19	4	9	0	0	67	13	46
2017	None of the above	24	36	21	12	6	0	1	61	17	173

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	6	20	27	24	23	0	0	48	26	34
2017	Communications or public affairs	34	38	23	4	2	0	0	6	71	52
2017	Security	6	26	31	25	12	0	0	37	32	16
2017	Science and technology	9	26	40	17	7	1	1	24	36	1157
2017	Library services	7	25	51	7	2	0	7	11	35	37
2017	Administration and operations	10	26	37	15	7	0	4	24	38	208
2017	Human resources	12	30	44	9	2	0	3	12	43	81
2017	Financial management	7	23	26	24	15	2	4	41	31	57
2017	Procurement	20	10	40	10	20	0	0	30	30	10
2017	Real property	6	28	33	22	11	0	0	33	33	17
2017	Materiel management	7	8	42	7	22	0	14	34	17	14
2017	Information management	14	39	26	11	6	0	4	19	55	32
2017	Information technology	8	26	37	17	7	0	5	25	36	120
2017	Internal audit	0	16	26	26	16	9	7	50	19	12
2017	Evaluation	11	11	55	17	0	0	6	18	24	18
2017	Data sciences	11	11	39	29	10	0	0	39	21	26
2017	Policy	8	56	30	0	7	0	0	7	64	13
2017	Project management	13	31	38	9	6	1	2	16	46	137
2017	Other services to the public	11	24	35	17	13	0	0	31	35	46
2017	None of the above	6	29	38	14	7	1	5	22	38	172

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	7	15	22	18	23	6	9	48	26	34
2017	Communications or public affairs	36	36	17	4	6	0	2	10	73	52
2017	Security	7	18	6	33	30	0	6	67	26	16
2017	Science and technology	8	20	30	24	13	2	2	39	29	1153
2017	Library services	5	33	33	22	4	0	3	27	39	37
2017	Administration and operations	10	15	31	23	15	2	4	41	27	205
2017	Human resources	8	23	30	25	8	1	4	35	33	80
2017	Financial management	2	15	22	29	22	2	8	56	19	57
2017	Procurement	10	20	30	20	20	0	0	40	30	10
2017	Real property	0	23	33	21	23	0	0	44	23	17
2017	Materiel management	0	22	15	21	29	0	14	58	25	14
2017	Information management	11	30	22	25	0	9	4	28	47	32
2017	Information technology	7	14	28	27	15	3	5	46	23	119
2017	Internal audit	9	7	0	52	16	9	7	81	19	12
2017	Evaluation	6	12	29	35	6	6	6	47	20	17
2017	Data sciences	11	18	36	17	11	0	7	31	31	26
2017	Policy	8	8	40	36	8	0	0	44	16	13
2017	Project management	10	22	37	18	9	1	3	28	33	136
2017	Other services to the public	7	9	18	48	17	2	0	67	16	46
2017	None of the above	8	17	24	27	14	2	7	46	27	171

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	6	20	39	5	15	9	6	24	30	34
2017	Communications or public affairs	37	28	21	9	2	0	2	12	67	52
2017	Security	7	23	19	21	24	6	0	48	32	16
2017	Science and technology	19	28	27	14	7	2	3	22	50	1156
2017	Library services	14	22	26	20	5	0	13	29	42	38
2017	Administration and operations	11	24	41	14	6	0	3	21	37	206
2017	Human resources	6	18	38	28	4	1	6	34	26	81
2017	Financial management	5	15	34	30	11	0	5	42	21	58
2017	Procurement	20	50	10	10	10	0	0	20	70	10
2017	Real property	23	17	34	5	22	0	0	27	39	17
2017	Materiel management	8	8	28	22	14	7	14	45	19	14
2017	Information management	6	25	37	17	4	6	6	23	34	32
2017	Information technology	19	25	24	14	11	2	6	27	48	120
2017	Internal audit	9	25	35	8	16	0	7	26	36	12
2017	Evaluation	11	44	28	11	6	0	0	17	55	18
2017	Data sciences	18	29	14	17	18	0	4	37	48	26
2017	Policy	24	24	24	28	0	0	0	28	48	13
2017	Project management	30	28	25	11	4	1	3	15	60	137
2017	Other services to the public	13	30	24	20	11	0	2	31	44	46
2017	None of the above	19	28	26	12	6	2	8	19	52	172

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	3	9	27	28	24	6	3	57	13	33
2017	Communications or public affairs	32	21	34	9	4	0	0	13	53	52
2017	Security	0	14	26	37	17	0	6	58	15	16
2017	Science and technology	5	12	38	29	12	1	2	43	17	1154
2017	Library services	8	14	39	28	4	0	6	34	24	38
2017	Administration and operations	3	15	38	28	12	1	3	42	19	205
2017	Human resources	7	16	47	22	7	0	2	29	23	81
2017	Financial management	7	11	24	33	15	2	8	53	20	56
2017	Procurement	20	20	0	40	20	0	0	60	40	10
2017	Real property	6	23	28	27	17	0	0	44	28	17
2017	Materiel management	0	0	14	50	15	7	14	82	0	14
2017	Information management	7	4	28	31	24	0	6	59	11	32
2017	Information technology	6	16	24	33	15	1	5	51	23	120
2017	Internal audit	7	25	17	17	25	9	0	46	35	12
2017	Evaluation	6	6	33	50	6	0	0	56	11	18
2017	Data sciences	0	11	14	40	32	0	4	74	11	26
2017	Policy	32	21	32	7	8	0	0	15	53	13
2017	Project management	13	15	34	28	8	1	1	37	28	136
2017	Other services to the public	9	13	30	30	17	0	0	48	22	46
2017	None of the above	7	20	36	19	12	1	6	33	29	172

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	12	8	24	27	19	3	6	51	22	34
2017	Communications or public affairs	37	7	38	13	2	0	2	16	45	52
2017	Security	6	6	34	20	29	0	6	52	12	16
2017	Science and technology	11	22	31	21	11	1	3	33	34	1158
2017	Library services	20	28	33	2	10	0	6	13	51	38
2017	Administration and operations	8	24	31	18	11	1	5	32	34	206
2017	Human resources	25	36	23	10	3	0	3	13	63	81
2017	Financial management	10	14	21	22	25	2	5	51	27	57
2017	Procurement	40	0	10	30	10	0	10	44	44	10
2017	Real property	11	39	11	27	11	0	0	38	51	17
2017	Materiel management	0	15	35	21	7	0	21	36	19	14
2017	Information management	18	29	24	21	6	3	0	27	49	32
2017	Information technology	9	26	31	15	12	2	6	29	38	119
2017	Internal audit	9	9	40	17	25	0	0	42	17	12
2017	Evaluation	0	11	50	22	6	6	6	31	13	18
2017	Data sciences	14	25	14	28	18	0	0	46	40	26
2017	Policy	24	46	8	7	16	0	0	22	70	13
2017	Project management	19	26	30	9	11	1	3	21	47	136
2017	Other services to the public	9	24	26	30	9	2	0	40	33	46
2017	None of the above	12	28	22	17	13	1	8	33	43	172

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	0	7	42	11	18	12	9	37	9	34
2017	Communications or public affairs	30	22	23	15	8	0	2	23	53	52
2017	Security	0	20	12	27	36	0	6	67	21	16
2017	Science and technology	2	7	19	37	26	3	6	70	9	1156
2017	Library services	7	9	29	29	13	0	13	48	19	38
2017	Administration and operations	3	11	24	28	23	4	7	57	16	204
2017	Human resources	9	22	31	24	9	3	3	35	33	81
2017	Financial management	7	14	17	26	19	7	9	54	25	57
2017	Procurement	10	10	10	10	50	0	10	67	22	10
2017	Real property	6	0	22	33	34	0	6	71	6	17
2017	Materiel management	0	0	0	36	42	7	14	100	0	14
2017	Information management	0	16	29	21	20	2	13	48	18	32
2017	Information technology	1	11	20	30	22	4	12	62	14	119
2017	Internal audit	0	0	32	26	33	9	0	65	0	12
2017	Evaluation	6	6	11	44	11	22	0	71	14	18
2017	Data sciences	0	11	14	29	39	4	4	73	12	26
2017	Policy	0	8	24	36	8	24	0	58	11	13
2017	Project management	6	11	28	30	15	4	6	50	20	136
2017	Other services to the public	0	7	16	45	27	2	4	76	7	45
2017	None of the above	2	10	16	30	25	6	11	66	14	172

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	0	26	41	9	8	9	6	20	31	34
2017	Communications or public affairs	37	18	29	11	2	2	0	13	57	52
2017	Security	13	6	31	25	19	0	6	47	20	16
2017	Science and technology	20	29	29	11	6	2	3	17	52	1158
2017	Library services	7	25	31	19	5	0	13	27	37	38
2017	Administration and operations	9	27	35	18	9	0	2	28	37	206
2017	Human resources	7	16	45	24	4	2	3	29	24	81
2017	Financial management	3	12	43	20	16	0	5	39	16	58
2017	Procurement	10	40	30	0	20	0	0	20	50	10
2017	Real property	6	34	28	5	28	0	0	32	40	17
2017	Materiel management	0	15	50	22	0	0	14	25	17	14
2017	Information management	6	16	35	18	14	5	6	37	24	32
2017	Information technology	15	26	32	9	8	4	7	19	45	119
2017	Internal audit	0	16	43	17	16	0	7	36	17	12
2017	Evaluation	6	45	33	6	6	0	6	12	53	18
2017	Data sciences	18	18	25	17	14	0	7	34	39	26
2017	Policy	17	9	50	16	8	0	0	24	26	12
2017	Project management	24	27	29	12	5	1	2	17	53	136
2017	Other services to the public	20	30	28	15	7	0	0	22	50	46
2017	None of the above	17	26	29	11	5	3	8	18	49	173

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	48	33	3	9	7	0	0	81	16	34
2017	Communications or public affairs	72	17	2	9	0	0	0	89	9	52
2017	Security	44	30	13	14	0	0	0	74	14	16
2017	Science and technology	61	18	7	5	5	0	3	82	11	1163
2017	Library services	71	17	0	5	7	0	0	88	12	38
2017	Administration and operations	59	19	8	5	3	0	6	83	9	207
2017	Human resources	69	15	7	7	2	0	0	84	9	81
2017	Financial management	66	22	5	5	2	0	0	88	7	58
2017	Procurement	60	30	0	0	0	0	10	100	0	10
2017	Real property	50	11	23	6	0	0	12	68	6	17
2017	Materiel management	57	7	7	0	0	7	22	90	0	14
2017	Information management	73	13	6	4	4	0	0	86	8	32
2017	Information technology	62	22	5	7	2	0	2	86	9	121
2017	Internal audit	50	41	0	9	0	0	0	91	9	12
2017	Evaluation	56	22	6	11	0	0	6	83	12	18
2017	Data sciences	50	21	0	11	18	0	0	71	29	26
2017	Policy	84	8	0	8	0	0	0	92	8	13
2017	Project management	53	23	9	6	7	0	2	78	13	137
2017	Other services to the public	57	26	7	7	0	0	4	86	7	46
2017	None of the above	58	21	10	6	2	0	4	82	8	173

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	18	56	9	0	8	3	6	81	9	33
2017	Communications or public affairs	21	32	19	13	4	4	6	60	19	51
2017	Security	54	20	7	7	6	6	0	79	13	16
2017	Science and technology	20	33	20	10	7	6	4	60	18	1161
2017	Library services	39	20	14	10	0	6	9	71	12	38
2017	Administration and operations	20	30	19	10	13	3	5	55	25	206
2017	Human resources	35	29	19	4	4	0	9	70	9	81
2017	Financial management	46	21	13	5	0	12	3	78	6	58
2017	Procurement	30	30	20	0	20	0	0	60	20	10
2017	Real property	33	23	11	27	0	6	0	59	29	17
2017	Materiel management	21	28	7	0	22	7	14	63	28	14
2017	Information management	22	42	8	14	9	3	2	68	24	32
2017	Information technology	28	33	20	6	2	4	7	68	10	121
2017	Internal audit	33	16	42	9	0	0	0	49	9	12
2017	Evaluation	39	22	16	0	6	17	0	74	7	18
2017	Data sciences	21	26	22	18	4	7	4	52	24	26
2017	Policy	30	15	8	8	0	32	8	73	13	13
2017	Project management	23	32	17	9	11	5	3	59	22	137
2017	Other services to the public	22	28	20	13	9	8	0	55	24	46
2017	None of the above	21	26	17	11	13	5	7	54	27	173

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	38	33	13	12	3	0	0	71	15	34
2017	Communications or public affairs	40	32	6	15	7	0	0	72	22	52
2017	Security	80	7	7	0	6	0	0	87	6	16
2017	Science and technology	39	35	11	8	5	1	0	75	14	1162
2017	Library services	51	36	2	6	5	0	0	87	11	38
2017	Administration and operations	36	31	13	11	9	0	0	67	20	207
2017	Human resources	54	26	5	4	9	2	0	82	13	81
2017	Financial management	66	25	8	0	0	0	0	92	0	58
2017	Procurement	50	30	0	0	20	0	0	80	20	10
2017	Real property	45	33	17	5	0	0	0	78	5	17
2017	Materiel management	35	21	8	7	8	7	14	72	18	14
2017	Information management	23	44	18	11	4	0	0	68	14	32
2017	Information technology	50	28	10	7	2	0	2	80	10	121
2017	Internal audit	41	24	9	26	0	0	0	65	26	12
2017	Evaluation	33	50	6	0	6	6	0	88	6	18
2017	Data sciences	35	40	4	7	14	0	0	75	22	26
2017	Policy	46	38	0	8	0	8	0	91	9	13
2017	Project management	41	30	10	10	8	0	0	71	19	137
2017	Other services to the public	32	48	9	4	7	0	0	80	11	46
2017	None of the above	44	24	13	12	6	0	1	68	19	173

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	24	59	5	9	0	3	0	85	10	34
2017	Communications or public affairs	26	31	19	13	11	0	0	57	24	52
2017	Security	63	25	6	0	6	0	0	88	6	16
2017	Science and technology	34	41	10	10	3	1	1	77	13	1161
2017	Library services	48	45	5	2	0	0	0	93	2	38
2017	Administration and operations	33	35	15	8	6	1	1	70	15	207
2017	Human resources	44	42	9	2	2	2	0	87	4	81
2017	Financial management	60	30	2	3	2	2	2	93	5	57
2017	Procurement	20	30	10	30	10	0	0	50	40	10
2017	Real property	50	33	6	11	0	0	0	83	11	17
2017	Materiel management	21	36	0	14	0	7	22	80	20	14
2017	Information management	36	22	19	13	3	3	4	62	17	32
2017	Information technology	36	37	9	8	3	2	5	78	12	121
2017	Internal audit	42	32	26	0	0	0	0	74	0	12
2017	Evaluation	55	22	17	6	0	0	0	78	6	18
2017	Data sciences	25	40	21	0	4	0	10	72	4	26
2017	Policy	38	30	0	16	8	8	0	74	26	13
2017	Project management	30	38	13	11	7	3	0	69	18	137
2017	Other services to the public	33	48	2	11	2	2	2	84	14	46
2017	None of the above	38	27	14	10	8	2	1	68	18	173

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	27	41	16	3	0	12	0	78	4	34
2017	Communications or public affairs	25	34	7	19	9	6	0	63	29	52
2017	Security	56	13	7	17	0	7	0	74	19	16
2017	Science and technology	29	33	12	8	6	11	2	71	16	1162
2017	Library services	47	27	17	7	0	2	0	75	7	38
2017	Administration and operations	23	28	17	9	11	9	2	58	23	208
2017	Human resources	44	26	14	8	5	3	0	72	14	81
2017	Financial management	37	29	7	10	4	12	2	77	16	58
2017	Procurement	20	20	10	40	0	10	0	44	44	10
2017	Real property	39	28	16	17	0	0	0	67	17	17
2017	Materiel management	14	21	21	0	7	22	14	55	11	14
2017	Information management	23	24	19	10	6	18	0	57	20	32
2017	Information technology	30	33	8	10	4	10	4	74	16	121
2017	Internal audit	40	25	17	0	0	17	0	79	0	12
2017	Evaluation	50	17	11	6	0	17	0	80	7	18
2017	Data sciences	14	28	18	7	4	29	0	60	15	26
2017	Policy	30	15	0	16	8	32	0	65	35	13
2017	Project management	35	27	18	8	5	8	0	66	14	137
2017	Other services to the public	24	33	15	4	9	13	2	67	15	46
2017	None of the above	27	27	15	11	9	10	1	61	22	172

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	8	30	20	11	3	24	3	53	19	34
2017	Communications or public affairs	8	25	17	19	19	10	4	38	43	52
2017	Security	36	26	6	14	6	13	0	71	22	16
2017	Science and technology	8	20	20	19	12	19	2	35	39	1161
2017	Library services	19	13	17	15	2	29	5	49	26	38
2017	Administration and operations	9	23	22	16	13	16	1	38	35	208
2017	Human resources	20	24	16	17	4	16	3	55	25	81
2017	Financial management	23	21	12	19	2	17	7	58	27	58
2017	Procurement	10	10	40	10	30	0	0	20	40	10
2017	Real property	17	16	27	28	0	12	0	38	32	17
2017	Materiel management	7	28	14	0	29	8	14	45	37	14
2017	Information management	13	14	23	19	6	25	0	36	33	32
2017	Information technology	13	16	25	12	8	19	7	40	27	121
2017	Internal audit	25	23	35	0	0	9	9	58	0	12
2017	Evaluation	17	22	17	17	0	28	0	54	23	18
2017	Data sciences	14	3	18	14	14	33	4	27	45	26
2017	Policy	14	15	0	8	8	40	16	64	36	13
2017	Project management	3	24	18	20	14	19	1	34	43	137
2017	Other services to the public	11	17	24	9	13	26	0	38	30	46
2017	None of the above	12	16	19	19	15	15	3	35	42	173

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	38	50	5	3	3	0	0	89	6	34
2017	Communications or public affairs	44	36	7	7	6	0	0	80	13	52
2017	Security	66	21	7	0	6	0	0	86	6	15
2017	Science and technology	43	42	8	5	1	0	0	86	6	1159
2017	Library services	74	23	0	0	2	0	0	98	2	38
2017	Administration and operations	37	39	10	7	7	0	0	76	14	207
2017	Human resources	64	28	4	3	2	0	0	92	4	81
2017	Financial management	61	31	5	3	0	0	0	92	3	58
2017	Procurement	30	40	10	0	20	0	0	70	20	10
2017	Real property	50	44	6	0	0	0	0	94	0	17
2017	Materiel management	29	28	7	8	7	7	14	72	19	14
2017	Information management	42	39	12	7	0	0	0	81	7	32
2017	Information technology	53	37	7	2	0	0	0	90	2	120
2017	Internal audit	58	25	17	0	0	0	0	83	0	12
2017	Evaluation	61	28	11	0	0	0	0	89	0	18
2017	Data sciences	46	43	7	4	0	0	0	89	4	26
2017	Policy	69	31	0	0	0	0	0	100	0	13
2017	Project management	44	35	9	6	6	0	0	79	12	137
2017	Other services to the public	50	39	4	2	4	0	0	89	7	46
2017	None of the above	45	34	8	8	3	1	0	80	12	173

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	46	36	9	6	3	0	0	82	9	34
2017	Communications or public affairs	34	39	10	11	6	0	0	73	17	52
2017	Security	54	34	6	0	6	0	0	88	6	16
2017	Science and technology	33	38	13	10	5	1	0	71	15	1163
2017	Library services	46	32	12	7	2	0	0	78	9	38
2017	Administration and operations	36	34	16	8	5	0	0	71	13	208
2017	Human resources	41	47	8	2	0	0	1	90	2	81
2017	Financial management	47	34	10	7	2	0	0	82	8	58
2017	Procurement	40	0	30	30	0	0	0	40	30	10
2017	Real property	45	23	21	11	0	0	0	67	11	17
2017	Materiel management	43	21	15	0	14	0	7	69	15	14
2017	Information management	35	41	17	7	0	0	0	76	7	32
2017	Information technology	38	37	14	5	4	1	1	77	9	120
2017	Internal audit	42	23	9	26	0	0	0	65	26	12
2017	Evaluation	45	28	6	11	0	6	6	81	13	18
2017	Data sciences	21	40	11	11	14	4	0	63	26	26
2017	Policy	31	37	16	8	0	8	0	74	9	13
2017	Project management	25	49	12	9	6	0	0	74	14	136
2017	Other services to the public	21	44	11	13	11	0	0	65	24	46
2017	None of the above	32	32	19	6	11	0	0	64	17	173

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	49	30	18	0	3	0	0	79	3	34
2017	Communications or public affairs	44	28	11	13	4	0	0	72	17	52
2017	Security	62	32	0	6	0	0	0	94	6	16
2017	Science and technology	43	32	13	7	3	2	1	77	10	1162
2017	Library services	56	24	9	5	2	4	0	83	7	38
2017	Administration and operations	41	30	12	9	6	1	1	73	15	208
2017	Human resources	55	30	5	5	0	3	1	89	6	81
2017	Financial management	56	26	8	5	2	3	0	84	7	58
2017	Procurement	50	10	20	10	10	0	0	60	20	10
2017	Real property	45	17	22	16	0	0	0	62	16	17
2017	Materiel management	50	14	15	0	7	0	14	74	8	14
2017	Information management	37	39	16	7	0	0	0	76	7	32
2017	Information technology	54	25	11	2	4	2	1	82	7	121
2017	Internal audit	33	40	17	9	0	0	0	74	9	12
2017	Evaluation	41	47	6	6	0	0	0	88	6	17
2017	Data sciences	24	36	22	0	11	4	4	65	12	26
2017	Policy	60	16	16	0	8	0	0	76	8	13
2017	Project management	38	35	13	2	8	3	0	76	11	137
2017	Other services to the public	28	44	11	11	7	0	0	72	18	46
2017	None of the above	41	31	15	6	6	1	1	73	11	173

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	43	29	12	9	3	0	3	75	13	34
2017	Communications or public affairs	38	38	8	9	8	0	0	76	17	52
2017	Security	62	25	7	6	0	0	0	87	6	16
2017	Science and technology	38	35	12	9	4	1	1	74	14	1161
2017	Library services	48	32	5	7	5	4	0	83	12	38
2017	Administration and operations	37	35	10	12	6	1	0	72	17	207
2017	Human resources	49	38	5	5	3	2	0	88	7	81
2017	Financial management	57	31	2	8	2	0	0	88	10	58
2017	Procurement	30	40	20	10	0	0	0	70	10	10
2017	Real property	45	17	16	11	0	11	0	69	13	17
2017	Materiel management	54	23	0	16	8	0	0	77	23	13
2017	Information management	42	36	15	7	0	0	0	78	7	32
2017	Information technology	44	41	6	6	3	0	0	85	10	121
2017	Internal audit	33	40	17	9	0	0	0	74	9	12
2017	Evaluation	50	39	6	6	0	0	0	89	6	18
2017	Data sciences	39	22	14	7	14	4	0	63	22	26
2017	Policy	28	48	8	8	0	8	0	83	9	13
2017	Project management	32	42	14	5	7	1	0	74	12	137
2017	Other services to the public	17	63	4	7	9	0	0	80	15	46
2017	None of the above	37	33	13	10	6	0	1	71	16	173

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	61	33	0	3	3	0	0	95	5	34
2017	Communications or public affairs	91	9	0	0	0	0	0	100	0	52
2017	Security	81	19	0	0	0	0	0	100	0	16
2017	Science and technology	73	13	5	2	3	0	4	90	5	1159
2017	Library services	79	12	2	5	2	0	0	91	7	38
2017	Administration and operations	74	15	5	3	0	0	3	92	3	206
2017	Human resources	79	16	3	1	2	0	0	95	3	81
2017	Financial management	86	14	0	0	0	0	0	100	0	58
2017	Real property	73	10	11	0	0	0	6	88	0	17
2017	Materiel management	93	0	0	0	0	0	7	100	0	14
2017	Information management	90	6	3	0	0	0	0	97	0	32
2017	Information technology	79	14	3	2	0	0	2	94	2	120
2017	Internal audit	84	7	0	0	0	0	9	100	0	12
2017	Evaluation	72	22	0	0	0	0	6	100	0	18
2017	Data sciences	64	21	0	0	11	0	4	89	11	26
2017	Policy	84	8	0	0	0	8	0	100	0	13
2017	Project management	72	17	5	2	2	0	1	90	4	137
2017	Other services to the public	65	13	11	2	2	0	7	84	5	46
2017	None of the above	78	10	3	2	4	0	2	91	6	173

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	37	24	17	9	3	3	6	68	13	34
2017	Communications or public affairs	29	28	11	15	11	2	4	60	28	52
2017	Security	62	32	0	0	0	0	6	100	0	16
2017	Science and technology	46	26	10	5	3	5	5	80	9	1160
2017	Library services	61	18	5	7	2	4	2	85	10	38
2017	Administration and operations	38	18	11	8	14	5	6	63	25	208
2017	Human resources	64	21	6	5	3	1	0	86	8	80
2017	Financial management	59	21	8	3	0	3	5	87	4	57
2017	Procurement	20	40	10	10	0	10	10	75	13	10
2017	Real property	44	28	0	6	0	11	11	93	7	17
2017	Materiel management	36	21	7	0	7	8	22	80	10	14
2017	Information management	45	25	6	0	14	7	3	78	15	32
2017	Information technology	44	26	7	7	4	6	6	79	12	120
2017	Internal audit	49	16	9	8	0	17	0	79	10	12
2017	Evaluation	45	22	28	0	6	0	0	67	6	18
2017	Data sciences	68	21	4	4	0	4	0	92	4	26
2017	Policy	30	62	0	0	0	8	0	100	0	13
2017	Project management	44	26	8	4	7	8	3	79	12	136
2017	Other services to the public	39	29	13	4	7	4	4	74	12	46
2017	None of the above	47	23	9	8	4	4	4	76	14	173

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	55	29	9	6	0	0	0	85	6	34
2017	Communications or public affairs	48	22	6	20	4	0	0	70	24	52
2017	Security	80	14	0	0	6	0	0	94	6	16
2017	Science and technology	50	30	10	6	3	1	0	81	9	1162
2017	Library services	64	18	7	5	2	4	0	85	7	38
2017	Administration and operations	51	25	11	6	6	1	0	76	12	208
2017	Human resources	65	27	5	1	0	2	0	94	1	81
2017	Financial management	76	19	3	0	2	0	0	95	2	58
2017	Procurement	40	30	10	0	10	10	0	78	11	10
2017	Real property	50	34	16	0	0	0	0	84	0	17
2017	Materiel management	64	7	0	8	14	0	7	77	23	14
2017	Information management	49	43	0	6	2	0	0	92	8	32
2017	Information technology	56	28	6	3	4	2	1	86	8	121
2017	Internal audit	41	33	17	0	0	9	0	81	0	12
2017	Evaluation	50	28	17	6	0	0	0	78	6	18
2017	Data sciences	43	43	0	11	4	0	0	86	14	26
2017	Policy	52	24	8	8	8	0	0	76	16	13
2017	Project management	52	29	7	8	5	0	0	81	13	136
2017	Other services to the public	39	35	15	4	7	0	0	74	11	46
2017	None of the above	50	28	10	6	5	2	1	79	10	173

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	53	27	9	8	3	0	0	80	11	34
2017	Communications or public affairs	51	19	11	11	8	0	0	70	19	52
2017	Security	68	20	7	0	6	0	0	87	6	16
2017	Science and technology	49	29	11	6	3	1	0	80	9	1162
2017	Library services	65	12	7	5	5	7	0	82	10	38
2017	Administration and operations	52	24	12	5	6	2	0	77	11	208
2017	Human resources	62	27	7	1	1	2	0	91	2	81
2017	Financial management	71	19	3	3	2	2	0	92	5	58
2017	Procurement	60	10	0	30	0	0	0	70	30	10
2017	Real property	56	28	11	0	6	0	0	84	6	17
2017	Materiel management	57	21	8	0	7	0	7	84	8	14
2017	Information management	51	35	6	6	2	0	0	86	9	32
2017	Information technology	55	25	10	2	4	2	1	83	7	121
2017	Internal audit	49	42	9	0	0	0	0	91	0	12
2017	Evaluation	50	28	17	0	0	6	0	82	0	18
2017	Data sciences	39	32	11	11	4	4	0	74	15	26
2017	Policy	52	24	8	8	8	0	0	76	16	13
2017	Project management	49	32	8	2	8	1	0	82	10	136
2017	Other services to the public	40	31	11	9	5	2	2	74	14	45
2017	None of the above	47	25	15	7	3	3	0	74	10	173

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	54	30	10	0	6	0	0	83	6	34
2017	Communications or public affairs	40	26	9	13	11	0	0	66	24	52
2017	Security	75	20	0	0	6	0	0	94	6	16
2017	Science and technology	45	31	11	8	4	0	0	76	13	1161
2017	Library services	62	22	7	5	5	0	0	83	9	38
2017	Administration and operations	52	23	9	9	6	0	1	76	15	208
2017	Human resources	61	31	5	2	1	0	0	92	3	80
2017	Financial management	66	24	5	3	2	0	0	90	5	58
2017	Procurement	50	30	0	20	0	0	0	80	20	10
2017	Real property	50	23	21	6	0	0	0	73	6	17
2017	Materiel management	57	14	0	8	14	0	7	77	23	14
2017	Information management	46	43	6	2	4	0	0	89	6	32
2017	Information technology	58	27	7	2	5	1	0	85	7	121
2017	Internal audit	41	33	17	9	0	0	0	74	9	12
2017	Evaluation	50	28	6	11	0	6	0	82	12	18
2017	Data sciences	43	22	14	7	11	0	4	67	19	26
2017	Policy	44	24	8	16	0	8	0	74	17	13
2017	Project management	43	32	11	5	8	0	1	76	13	136
2017	Other services to the public	41	37	11	4	7	0	0	78	11	46
2017	None of the above	44	25	15	12	3	1	0	69	15	173

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	15	53	16	8	8	0	0	68	16	13
2017	Science and technology	21	35	21	11	5	3	4	60	17	196
2017	Library services	11	13	42	17	0	0	17	29	20	11
2017	Administration and operations	33	37	23	5	2	0	0	70	7	41
2017	Human resources	54	26	8	3	0	0	9	88	3	31
2017	Financial management	32	30	21	9	4	4	0	64	14	23
2017	Information technology	24	35	6	12	0	12	12	77	15	17
2017	Project management	14	40	20	15	0	0	10	61	17	20
2017	None of the above	31	44	8	9	5	0	2	77	14	36

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	26	46	19	6	3	0	0	72	9	34
2017	Communications or public affairs	17	34	21	15	7	6	0	54	24	52
2017	Security	44	44	0	6	6	0	0	88	12	16
2017	Science and technology	25	34	18	7	4	12	0	67	13	1162
2017	Library services	9	36	21	17	2	15	0	53	23	38
2017	Administration and operations	32	33	16	7	6	6	0	69	14	207
2017	Human resources	31	32	19	7	4	7	0	67	12	81
2017	Financial management	47	27	16	7	0	3	0	77	7	58
2017	Procurement	40	10	30	0	0	20	0	63	0	10
2017	Real property	28	44	22	0	0	6	0	77	0	17
2017	Materiel management	28	15	29	0	0	22	7	60	0	14
2017	Information management	20	36	20	9	4	7	4	63	15	32
2017	Information technology	33	33	20	4	1	8	2	73	5	121
2017	Internal audit	41	15	17	9	0	17	0	68	11	12
2017	Evaluation	33	28	6	11	0	22	0	78	14	18
2017	Data sciences	29	25	21	7	4	14	0	62	13	26
2017	Policy	31	46	8	0	0	16	0	91	0	13
2017	Project management	32	34	16	9	6	3	0	68	15	137
2017	Other services to the public	26	37	11	9	9	8	0	69	19	46
2017	None of the above	31	25	19	8	7	9	0	62	17	173

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	27	38	29	3	3	0	0	65	6	34
2017	Communications or public affairs	10	31	21	19	17	2	0	41	37	51
2017	Security	37	25	20	6	12	0	0	62	18	16
2017	Science and technology	19	33	22	13	9	4	0	55	23	1163
2017	Library services	8	34	16	27	14	0	0	42	42	38
2017	Administration and operations	27	38	18	9	7	1	0	66	16	208
2017	Human resources	21	39	23	9	5	3	0	62	15	81
2017	Financial management	46	34	15	4	0	2	0	81	4	58
2017	Procurement	30	30	19	10	0	0	10	67	11	10
2017	Real property	28	39	23	11	0	0	0	67	11	17
2017	Materiel management	7	36	28	8	0	14	7	55	10	14
2017	Information management	12	46	20	12	6	0	4	60	19	32
2017	Information technology	25	37	19	11	3	2	1	65	15	121
2017	Internal audit	41	24	17	0	0	17	0	79	0	12
2017	Evaluation	28	39	11	11	0	11	0	75	12	18
2017	Data sciences	17	29	29	7	14	4	0	48	22	26
2017	Policy	36	32	8	16	0	8	0	74	17	13
2017	Project management	23	36	22	10	8	1	0	60	18	136
2017	Other services to the public	25	40	13	9	14	0	0	64	23	45
2017	None of the above	25	28	15	15	11	6	0	56	27	172

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	17	36	29	9	3	6	0	56	13	34
2017	Communications or public affairs	2	27	17	30	22	2	0	29	53	52
2017	Security	19	31	32	6	12	0	0	50	18	16
2017	Science and technology	11	29	25	16	10	9	0	44	29	1162
2017	Library services	2	38	14	20	20	6	0	43	42	38
2017	Administration and operations	20	35	23	11	8	3	0	57	20	208
2017	Human resources	13	35	29	14	6	3	0	49	21	81
2017	Financial management	32	33	22	10	0	3	0	66	10	58
2017	Procurement	10	50	0	20	0	20	0	75	25	10
2017	Real property	0	44	34	16	0	6	0	47	17	17
2017	Materiel management	7	28	29	15	0	14	7	45	19	14
2017	Information management	9	45	22	15	6	0	4	56	22	32
2017	Information technology	15	25	28	19	5	8	1	44	26	121
2017	Internal audit	24	16	26	7	0	26	0	55	10	12
2017	Evaluation	22	17	39	11	0	11	0	44	12	18
2017	Data sciences	4	25	32	14	11	14	0	33	29	26
2017	Policy	14	47	8	16	8	8	0	65	26	13
2017	Project management	14	27	26	20	11	2	0	42	31	137
2017	Other services to the public	15	37	15	18	9	6	0	56	28	46
2017	None of the above	14	23	22	18	13	9	1	41	34	173

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	18	36	25	12	3	6	0	58	16	33
2017	Communications or public affairs	9	40	11	17	17	6	0	52	36	52
2017	Security	19	25	31	7	18	0	0	44	25	16
2017	Science and technology	17	30	22	14	9	8	0	51	25	1163
2017	Library services	9	30	21	18	17	6	0	41	37	38
2017	Administration and operations	24	29	23	9	9	6	0	56	20	208
2017	Human resources	16	42	23	6	9	4	0	60	15	81
2017	Financial management	39	29	15	7	4	7	0	73	11	58
2017	Procurement	10	30	30	20	10	0	0	40	30	10
2017	Real property	11	49	17	6	11	6	0	64	17	17
2017	Materiel management	0	43	21	14	0	14	7	55	18	14
2017	Information management	15	27	18	10	11	16	4	52	26	32
2017	Information technology	19	33	17	10	9	11	1	59	21	121
2017	Internal audit	24	33	16	0	0	26	0	78	0	12
2017	Evaluation	28	39	0	17	0	17	0	80	20	18
2017	Data sciences	22	32	18	11	7	11	0	60	20	26
2017	Policy	20	48	0	8	8	16	0	81	19	13
2017	Project management	20	28	25	13	10	4	0	50	24	136
2017	Other services to the public	22	26	26	9	13	4	0	50	23	46
2017	None of the above	19	22	20	15	14	10	0	46	32	173

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	20	35	33	8	3	0	0	56	11	34
2017	Communications or public affairs	2	34	16	26	22	0	0	36	49	52
2017	Security	19	32	6	24	19	0	0	51	43	16
2017	Science and technology	10	33	24	19	11	4	0	45	31	1161
2017	Library services	2	34	12	27	24	0	0	37	51	38
2017	Administration and operations	16	35	18	16	13	1	0	52	29	207
2017	Human resources	13	37	24	15	8	2	0	51	24	81
2017	Financial management	32	36	21	12	0	0	0	68	12	58
2017	Procurement	20	30	30	10	0	10	0	56	11	10
2017	Real property	0	51	32	6	6	6	0	54	12	17
2017	Materiel management	7	28	36	8	0	14	7	45	10	14
2017	Information management	0	41	22	19	19	0	0	41	38	32
2017	Information technology	16	34	19	20	6	4	1	52	28	121
2017	Internal audit	24	33	0	42	0	0	0	58	42	12
2017	Evaluation	28	28	17	11	6	11	0	62	19	18
2017	Data sciences	10	28	25	11	14	11	0	43	28	26
2017	Policy	14	30	8	40	8	0	0	44	48	13
2017	Project management	8	31	20	19	19	3	0	40	39	135
2017	Other services to the public	13	47	15	13	11	0	0	61	24	46
2017	None of the above	15	24	21	19	15	5	1	41	36	172

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	9	62	17	3	6	3	0	73	9	34
2017	Communications or public affairs	6	35	11	24	22	2	0	41	48	52
2017	Security	26	43	19	6	7	0	0	69	13	16
2017	Science and technology	17	42	22	13	6	0	0	59	20	1162
2017	Library services	23	51	12	9	5	0	0	74	14	37
2017	Administration and operations	21	42	22	11	4	0	0	63	15	207
2017	Human resources	28	48	7	13	4	0	0	76	17	81
2017	Financial management	33	43	17	5	2	0	0	77	7	58
2017	Procurement	20	40	20	10	0	10	0	67	11	10
2017	Real property	28	39	16	16	0	0	0	68	16	17
2017	Materiel management	14	50	14	7	8	0	7	69	16	14
2017	Information management	18	54	18	10	0	0	0	72	10	32
2017	Information technology	22	39	22	13	3	1	0	62	16	119
2017	Internal audit	32	33	17	9	0	9	0	71	10	12
2017	Evaluation	17	50	11	11	0	11	0	75	12	18
2017	Data sciences	11	41	26	15	7	0	0	52	22	25
2017	Policy	28	32	24	16	0	0	0	60	16	13
2017	Project management	20	37	22	17	4	0	0	57	21	137
2017	Other services to the public	22	52	6	15	4	0	0	74	20	46
2017	None of the above	20	36	23	12	7	2	1	58	19	172

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	15	56	20	0	0	6	3	78	0	34
2017	Communications or public affairs	30	47	13	2	6	2	0	79	8	52
2017	Security	38	48	14	0	0	0	0	86	0	16
2017	Science and technology	35	43	13	3	1	4	1	82	4	1161
2017	Library services	50	39	2	0	0	2	6	97	0	38
2017	Administration and operations	32	43	14	4	2	2	2	78	6	208
2017	Human resources	38	42	10	2	4	3	0	83	7	81
2017	Financial management	38	49	8	2	0	4	0	90	2	57
2017	Procurement	40	50	10	0	0	0	0	90	0	10
2017	Real property	61	28	11	0	0	0	0	89	0	17
2017	Materiel management	43	36	7	0	0	7	7	92	0	14
2017	Information management	33	40	17	5	0	3	3	77	5	31
2017	Information technology	31	43	17	4	1	3	1	77	5	121
2017	Internal audit	33	49	0	0	0	17	0	100	0	12
2017	Evaluation	44	33	11	0	0	11	0	87	0	18
2017	Data sciences	22	45	4	15	4	11	0	75	21	25
2017	Policy	46	54	0	0	0	0	0	100	0	13
2017	Project management	38	39	16	3	1	3	0	80	4	137
2017	Other services to the public	61	31	2	4	0	2	0	93	4	46
2017	None of the above	37	31	18	5	3	4	2	73	8	172

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	33	37	25	3	0	3	0	72	3	33
2017	Communications or public affairs	32	36	4	15	6	8	0	74	22	52
2017	Security	45	21	27	0	6	0	0	67	6	15
2017	Science and technology	25	35	17	12	5	5	1	64	18	1158
2017	Library services	24	42	12	12	2	4	4	72	15	38
2017	Administration and operations	33	31	14	11	6	3	1	67	18	208
2017	Human resources	43	34	14	8	0	0	2	78	8	81
2017	Financial management	37	36	16	7	0	3	0	76	7	58
2017	Procurement	40	50	0	10	0	0	0	90	10	10
2017	Real property	33	45	6	5	0	12	0	88	5	17
2017	Materiel management	50	21	21	0	0	0	7	77	0	14
2017	Information management	30	25	18	7	2	16	2	67	11	32
2017	Information technology	28	41	15	8	2	5	0	73	11	121
2017	Internal audit	41	24	9	17	9	0	0	65	26	12
2017	Evaluation	22	50	11	6	0	11	0	81	6	18
2017	Data sciences	28	36	18	11	7	0	0	64	18	26
2017	Policy	38	24	24	5	0	8	0	68	6	13
2017	Project management	33	29	14	16	3	4	1	65	20	137
2017	Other services to the public	46	37	4	4	7	2	0	84	11	46
2017	None of the above	31	24	19	11	7	7	0	59	20	172

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	14	21	45	6	6	9	0	38	13	34
2017	Communications or public affairs	12	31	27	15	11	4	0	45	27	52
2017	Security	17	39	26	6	6	0	6	60	12	16
2017	Science and technology	12	29	27	16	7	7	2	46	25	1160
2017	Library services	9	39	20	17	6	3	6	53	25	38
2017	Administration and operations	13	27	27	16	6	8	3	45	24	207
2017	Human resources	27	22	22	16	6	3	4	53	24	81
2017	Financial management	26	23	24	10	4	12	2	57	16	58
2017	Procurement	10	40	50	0	0	0	0	50	0	10
2017	Real property	11	28	17	27	6	11	0	44	36	17
2017	Materiel management	14	14	36	7	0	22	7	40	10	14
2017	Information management	13	25	32	12	8	10	0	43	22	32
2017	Information technology	14	28	22	17	8	10	2	47	28	121
2017	Internal audit	33	17	32	9	0	9	0	55	10	12
2017	Evaluation	22	33	28	11	0	6	0	59	12	18
2017	Data sciences	7	11	32	29	11	10	0	19	45	26
2017	Policy	24	39	14	8	0	16	0	75	9	13
2017	Project management	15	37	22	16	7	2	1	53	24	137
2017	Other services to the public	21	57	4	9	7	2	0	80	16	46
2017	None of the above	17	22	27	14	8	11	2	45	25	171

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	14	21	26	9	6	21	3	46	20	34
2017	Communications or public affairs	13	19	13	22	11	16	6	41	42	52
2017	Security	19	0	32	6	12	25	6	27	26	16
2017	Science and technology	10	22	22	16	13	15	2	38	35	1160
2017	Library services	20	17	28	16	7	13	0	42	26	38
2017	Administration and operations	12	20	23	11	18	14	1	38	35	208
2017	Human resources	22	25	14	11	12	9	7	55	28	80
2017	Financial management	15	23	17	10	7	18	10	52	24	58
2017	Procurement	20	10	30	20	10	0	10	33	34	10
2017	Real property	27	28	22	11	0	6	6	63	13	17
2017	Materiel management	7	22	29	21	0	7	14	37	27	14
2017	Information management	3	15	22	16	12	32	0	27	42	32
2017	Information technology	16	25	22	10	10	15	2	50	24	121
2017	Internal audit	9	15	33	9	9	26	0	32	23	12
2017	Evaluation	11	17	16	11	6	39	0	46	27	18
2017	Data sciences	7	7	32	14	18	18	4	18	42	26
2017	Policy	8	24	5	15	24	16	8	42	51	13
2017	Project management	14	17	23	20	13	11	1	36	38	137
2017	Other services to the public	9	13	28	13	18	18	2	27	38	46
2017	None of the above	13	19	17	12	16	20	2	41	37	171

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	29	28	21	12	5	3	3	60	17	34
2017	Communications or public affairs	55	28	6	10	2	0	0	83	12	52
2017	Security	50	32	6	0	0	13	0	93	0	16
2017	Science and technology	50	23	11	7	3	2	4	77	11	1159
2017	Library services	52	25	11	7	5	0	0	77	12	38
2017	Administration and operations	54	24	12	4	2	0	4	82	6	207
2017	Human resources	66	21	10	4	0	0	0	86	4	80
2017	Financial management	59	24	10	3	3	0	0	83	7	58
2017	Procurement	50	50	0	0	0	0	0	100	0	10
2017	Real property	38	17	16	17	0	6	6	63	19	17
2017	Materiel management	50	14	7	7	0	7	14	82	9	14
2017	Information management	65	14	9	2	0	10	0	87	2	32
2017	Information technology	58	24	5	7	2	1	2	86	9	121
2017	Internal audit	56	17	17	9	0	0	0	74	9	12
2017	Evaluation	45	22	17	5	0	6	6	75	6	18
2017	Data sciences	42	25	11	0	11	11	0	76	12	26
2017	Policy	68	24	0	8	0	0	0	92	8	13
2017	Project management	51	26	10	5	5	1	1	79	10	137
2017	Other services to the public	57	33	2	0	0	0	9	98	0	46
2017	None of the above	53	23	11	6	2	1	4	81	8	172

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	46	33	12	9	0	0	0	78	9	34
2017	Communications or public affairs	56	29	12	4	0	0	0	84	4	51
2017	Security	50	50	0	0	0	0	0	100	0	16
2017	Science and technology	58	24	7	3	1	3	4	88	4	1160
2017	Library services	51	27	12	7	0	2	0	80	7	38
2017	Administration and operations	61	26	6	2	0	3	1	91	2	207
2017	Human resources	72	17	6	4	0	0	1	90	4	81
2017	Financial management	64	26	5	0	2	3	0	93	2	58
2017	Procurement	70	20	10	0	0	0	0	90	0	10
2017	Real property	67	11	10	6	0	0	6	83	6	17
2017	Materiel management	57	14	15	0	0	8	7	83	0	14
2017	Information management	60	25	6	0	0	8	2	94	0	32
2017	Information technology	57	27	2	3	2	4	4	91	6	121
2017	Internal audit	83	9	0	9	0	0	0	91	9	12
2017	Evaluation	45	16	6	0	0	17	17	92	0	18
2017	Data sciences	50	29	7	0	4	11	0	88	4	26
2017	Policy	68	8	0	0	0	16	8	100	0	13
2017	Project management	58	23	7	3	4	4	1	85	7	136
2017	Other services to the public	54	20	6	0	0	11	9	92	0	46
2017	None of the above	58	20	9	3	2	4	3	84	6	173

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	18	38	32	12	0	0	0	56	12	34
2017	Communications or public affairs	15	34	15	23	9	4	0	52	33	52
2017	Security	49	40	0	0	12	0	0	88	12	16
2017	Science and technology	14	32	21	17	13	2	0	47	31	1158
2017	Library services	7	40	15	24	12	2	0	48	37	38
2017	Administration and operations	26	35	18	8	12	2	0	61	21	208
2017	Human resources	10	31	22	19	10	4	3	44	32	81
2017	Financial management	50	33	7	3	3	3	0	86	7	58
2017	Procurement	10	50	20	0	20	0	0	60	20	10
2017	Real property	11	38	17	22	6	6	0	53	29	17
2017	Materiel management	7	15	35	7	22	7	7	25	34	14
2017	Information management	4	42	13	22	17	3	0	47	40	32
2017	Information technology	20	41	17	10	11	2	0	61	21	121
2017	Internal audit	33	25	26	9	7	0	0	58	16	12
2017	Evaluation	22	39	22	6	0	11	0	69	6	18
2017	Data sciences	14	28	18	18	18	4	0	44	37	26
2017	Policy	24	28	8	8	8	16	8	69	21	13
2017	Project management	19	33	16	17	13	2	0	53	31	137
2017	Other services to the public	11	35	26	17	11	0	0	46	28	46
2017	None of the above	18	31	18	14	14	6	0	52	29	172

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	18	20	24	18	8	6	6	43	30	34
2017	Communications or public affairs	19	28	13	15	17	6	2	51	35	52
2017	Security	25	38	13	6	12	0	6	67	19	16
2017	Science and technology	16	28	14	18	19	3	3	46	39	1162
2017	Library services	8	28	24	22	15	2	0	37	38	38
2017	Administration and operations	14	19	19	13	27	6	2	36	44	207
2017	Human resources	9	21	12	29	26	1	1	31	57	81
2017	Financial management	36	29	9	10	9	4	4	70	20	58
2017	Procurement	20	30	30	0	20	0	0	50	20	10
2017	Real property	22	23	11	11	33	0	0	45	44	17
2017	Materiel management	15	15	15	15	31	8	0	33	50	13
2017	Information management	0	25	10	26	31	9	0	27	62	32
2017	Information technology	14	24	20	14	23	4	2	40	39	121
2017	Internal audit	33	8	17	26	7	9	0	44	37	12
2017	Evaluation	11	28	33	11	6	11	0	44	18	18
2017	Data sciences	14	25	11	11	29	4	8	43	45	26
2017	Policy	14	31	24	16	16	0	0	44	32	13
2017	Project management	13	30	17	16	22	1	1	44	39	136
2017	Other services to the public	13	20	26	22	18	2	0	34	40	46
2017	None of the above	13	29	15	14	22	5	2	46	38	173

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	12	53	20	9	2	3	0	67	12	34
2017	Communications or public affairs	17	34	19	17	7	6	0	54	26	52
2017	Security	57	7	25	0	6	6	0	67	6	16
2017	Science and technology	20	39	22	12	4	4	0	61	16	1161
2017	Library services	13	50	20	11	7	0	0	62	18	38
2017	Administration and operations	24	34	22	9	5	5	0	61	15	208
2017	Human resources	16	38	28	12	4	2	0	55	17	81
2017	Financial management	35	48	10	3	0	4	0	86	3	58
2017	Procurement	40	10	40	0	10	0	0	50	10	10
2017	Real property	27	40	10	11	11	0	0	67	22	17
2017	Materiel management	14	28	43	7	0	0	7	46	8	14
2017	Information management	6	50	26	14	2	0	2	57	17	32
2017	Information technology	25	41	14	10	8	2	0	67	18	121
2017	Internal audit	33	25	17	0	7	17	0	70	9	12
2017	Evaluation	39	28	22	0	0	11	0	75	0	18
2017	Data sciences	21	36	32	7	4	0	0	57	11	26
2017	Policy	14	39	16	16	8	8	0	57	26	13
2017	Project management	19	49	16	5	7	3	0	71	12	137
2017	Other services to the public	11	42	28	13	7	0	0	53	20	46
2017	None of the above	21	41	18	12	3	5	0	65	16	173

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	32	39	15	6	2	6	0	75	9	34
2017	Communications or public affairs	38	26	17	4	11	4	0	67	15	52
2017	Security	49	26	14	0	6	6	0	79	6	16
2017	Science and technology	34	38	16	4	2	6	1	76	6	1156
2017	Library services	37	36	11	5	0	7	4	82	5	38
2017	Administration and operations	36	31	20	4	3	4	1	71	8	206
2017	Human resources	33	37	13	10	3	4	0	73	14	80
2017	Financial management	48	36	8	2	0	7	0	89	2	58
2017	Procurement	20	50	20	0	10	0	0	70	10	10
2017	Real property	67	16	11	0	5	0	0	84	5	17
2017	Materiel management	35	22	29	0	0	8	7	67	0	14
2017	Information management	29	43	11	3	0	10	4	84	3	32
2017	Information technology	45	22	16	6	2	7	3	74	8	121
2017	Internal audit	16	42	33	0	0	9	0	64	0	12
2017	Evaluation	50	33	6	0	0	11	0	94	0	18
2017	Data sciences	32	25	32	4	0	8	0	61	4	26
2017	Policy	30	39	16	8	0	8	0	74	9	13
2017	Project management	34	40	16	2	2	6	1	79	5	137
2017	Other services to the public	22	46	19	4	4	4	0	71	9	46
2017	None of the above	34	30	20	5	5	5	0	68	11	173

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	39	48	9	3	2	0	0	86	5	34
2017	Communications or public affairs	34	36	10	13	6	2	0	71	19	52
2017	Security	50	45	0	0	6	0	0	94	6	16
2017	Science and technology	37	45	11	3	1	2	0	84	5	1159
2017	Library services	43	36	11	5	0	5	0	83	5	38
2017	Administration and operations	39	35	17	4	1	2	0	76	6	207
2017	Human resources	42	43	8	3	3	1	0	87	6	80
2017	Financial management	59	32	7	0	0	2	0	93	0	58
2017	Procurement	30	50	20	0	0	0	0	80	0	10
2017	Real property	56	39	5	0	0	0	0	95	0	17
2017	Materiel management	50	21	21	0	0	0	7	77	0	14
2017	Information management	41	42	9	5	2	0	0	83	7	32
2017	Information technology	48	34	11	4	0	2	2	85	4	120
2017	Internal audit	9	74	9	0	0	9	0	90	0	12
2017	Evaluation	45	39	11	0	0	6	0	88	0	18
2017	Data sciences	39	40	14	4	4	0	0	78	7	26
2017	Policy	28	48	8	8	0	8	0	83	9	13
2017	Project management	37	44	11	6	2	1	0	81	8	137
2017	Other services to the public	30	52	11	2	4	0	0	82	7	46
2017	None of the above	36	40	16	2	3	3	0	78	5	171

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	44	45	6	3	2	0	0	89	5	34
2017	Communications or public affairs	46	36	6	11	2	0	0	82	13	52
2017	Security	69	25	0	0	6	0	0	94	6	16
2017	Science and technology	44	42	8	4	2	0	0	86	7	1162
2017	Library services	44	40	11	5	0	0	0	84	5	38
2017	Administration and operations	49	35	8	4	3	0	0	85	7	208
2017	Human resources	53	42	0	0	4	0	0	96	4	81
2017	Financial management	62	34	4	0	0	0	0	96	0	58
2017	Procurement	40	50	0	0	10	0	0	90	10	10
2017	Real property	56	33	10	0	0	0	0	90	0	17
2017	Materiel management	50	36	7	0	0	0	7	92	0	14
2017	Information management	31	60	0	6	3	0	0	91	9	31
2017	Information technology	58	32	6	3	2	0	0	89	5	121
2017	Internal audit	41	50	9	0	0	0	0	91	0	12
2017	Evaluation	45	39	6	0	0	11	0	94	0	18
2017	Data sciences	35	43	14	7	0	0	0	78	7	26
2017	Policy	52	32	8	0	8	0	0	84	8	13
2017	Project management	46	38	6	6	4	0	0	84	10	137
2017	Other services to the public	43	41	7	4	4	0	0	85	9	46
2017	None of the above	48	29	16	4	2	1	0	78	6	172

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	48	42	9	0	2	0	0	89	2	34
2017	Communications or public affairs	25	38	15	9	13	0	0	63	22	52
2017	Security	69	19	0	6	6	0	0	88	12	16
2017	Science and technology	35	37	15	9	4	0	0	72	13	1162
2017	Library services	23	42	15	18	2	0	0	65	20	38
2017	Administration and operations	42	29	18	5	7	0	0	71	12	208
2017	Human resources	34	47	9	5	4	1	0	82	9	81
2017	Financial management	57	35	7	2	0	0	0	92	2	58
2017	Procurement	40	40	10	0	10	0	0	80	10	10
2017	Real property	56	17	6	16	5	0	0	73	21	17
2017	Materiel management	43	35	8	0	0	7	7	91	0	14
2017	Information management	34	29	22	6	9	0	0	63	15	32
2017	Information technology	48	32	8	9	2	0	0	80	12	120
2017	Internal audit	25	57	9	0	0	9	0	90	0	12
2017	Evaluation	44	28	28	0	0	0	0	72	0	18
2017	Data sciences	32	25	29	11	4	0	0	57	14	26
2017	Policy	44	32	8	0	16	0	0	76	16	13
2017	Project management	36	33	21	4	6	0	0	69	10	137
2017	Other services to the public	31	45	11	7	7	0	0	76	13	46
2017	None of the above	40	28	17	10	4	2	0	69	14	171

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	45	39	12	3	2	0	0	83	5	34
2017	Communications or public affairs	17	37	19	18	9	0	0	54	28	52
2017	Security	56	26	7	6	6	0	0	82	12	16
2017	Science and technology	31	39	15	11	4	0	0	70	15	1162
2017	Library services	23	46	13	16	2	0	0	69	18	38
2017	Administration and operations	37	35	18	6	3	0	0	73	9	207
2017	Human resources	35	45	10	6	3	0	0	81	9	81
2017	Financial management	52	45	2	0	2	0	0	97	2	58
2017	Procurement	30	50	10	0	10	0	0	80	10	10
2017	Real property	50	23	0	11	16	0	0	73	27	17
2017	Materiel management	36	36	15	0	0	7	7	83	0	14
2017	Information management	24	48	12	10	6	0	0	73	16	32
2017	Information technology	43	34	12	9	2	0	0	77	11	121
2017	Internal audit	33	34	17	7	0	9	0	73	8	12
2017	Evaluation	33	44	17	0	0	6	0	82	0	18
2017	Data sciences	28	40	25	4	4	0	0	68	7	26
2017	Policy	44	16	24	0	16	0	0	60	16	13
2017	Project management	31	39	17	7	5	0	0	70	12	137
2017	Other services to the public	29	47	11	7	7	0	0	76	13	46
2017	None of the above	39	24	21	11	4	1	0	64	15	171

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	39	33	15	3	2	9	0	78	5	34
2017	Communications or public affairs	27	25	12	17	17	2	0	53	35	51
2017	Security	50	39	12	0	0	0	0	88	0	16
2017	Science and technology	36	28	17	9	4	5	1	68	14	1163
2017	Library services	32	17	28	14	2	6	0	52	18	38
2017	Administration and operations	39	23	15	8	8	6	0	66	18	208
2017	Human resources	40	32	13	9	4	1	0	72	14	81
2017	Financial management	59	29	7	0	2	4	0	91	2	58
2017	Procurement	40	40	0	10	10	0	0	80	20	10
2017	Real property	39	22	22	11	0	6	0	65	12	17
2017	Materiel management	36	29	7	7	8	7	7	75	17	14
2017	Information management	34	30	11	9	9	6	0	69	19	32
2017	Information technology	41	31	12	4	5	7	0	77	10	120
2017	Internal audit	34	32	16	9	0	9	0	73	10	12
2017	Evaluation	33	39	22	0	6	0	0	72	6	18
2017	Data sciences	32	32	21	0	7	8	0	69	8	26
2017	Policy	44	16	24	0	16	0	0	60	16	13
2017	Project management	34	28	22	11	3	3	0	63	15	137
2017	Other services to the public	39	28	15	7	11	0	0	68	17	46
2017	None of the above	39	19	22	7	9	3	1	61	17	172

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Client contact centre	9	69	22	34
2017	Communications or public affairs	30	32	38	52
2017	Security	31	63	6	16
2017	Science and technology	12	62	26	1161
2017	Library services	22	46	32	38
2017	Administration and operations	20	44	35	208
2017	Human resources	20	49	30	81
2017	Financial management	25	47	28	58
2017	Procurement	20	50	30	10
2017	Real property	27	28	44	17
2017	Materiel management	8	50	42	14
2017	Information management	14	56	30	32
2017	Information technology	17	56	27	121
2017	Internal audit	9	49	42	12
2017	Evaluation	6	50	44	18
2017	Data sciences	22	53	25	26
2017	Policy	40	52	8	13
2017	Project management	23	44	33	136
2017	Other services to the public	11	61	28	46
2017	None of the above	14	55	31	172

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Communications or public affairs	13	0	62	12	0	13	16
2017	Science and technology	37	8	9	23	20	4	135
2017	Administration and operations	33	26	29	0	10	2	41
2017	Human resources	23	16	40	16	0	6	17
2017	Financial management	36	28	20	0	8	8	14
2017	Information technology	25	20	10	20	21	5	18
2017	Project management	12	43	15	6	3	19	32
2017	None of the above	25	20	4	33	14	4	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Communications or public affairs	13	87	52
2017	Science and technology	10	90	1161
2017	Administration and operations	17	83	208
2017	Human resources	16	84	81
2017	Real property	0	100	17
2017	Materiel management	0	100	14
2017	Information technology	4	96	121
2017	Internal audit	0	100	12
2017	Evaluation	0	100	18
2017	Project management	16	84	137
2017	Other services to the public	18	82	46
2017	None of the above	17	83	173

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Science and technology	49	116
2017	Administration and operations	45	37
2017	Human resources	72	11
2017	Project management	55	22
2017	None of the above	60	29

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Science and technology	58	116
2017	Administration and operations	64	37
2017	Human resources	56	11
2017	Project management	54	22
2017	None of the above	60	29

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Human resources	0	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Science and technology	116
2017	Administration and operations	37
2017	Human resources	11
2017	Project management	22
2017	None of the above	29

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Science and technology	5	116
2017	Human resources	0	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Administration and operations	37
2017	Human resources	11
2017	Project management	22

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Science and technology	116
2017	Administration and operations	37
2017	Human resources	11
2017	Project management	22
2017	None of the above	29

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Science and technology	37	116
2017	Administration and operations	43	37
2017	Project management	58	22
2017	None of the above	36	30

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Science and technology	38	116
2017	Administration and operations	49	37
2017	Human resources	48	11
2017	Project management	41	22
2017	None of the above	32	30

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Science and technology	44	116
2017	Administration and operations	46	37
2017	Human resources	48	11
2017	Project management	50	22
2017	None of the above	43	30

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Science and technology	41	116
2017	Administration and operations	38	37
2017	Human resources	62	11
2017	Project management	49	22
2017	None of the above	36	30

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Science and technology	28	116
2017	Administration and operations	21	37
2017	Project management	51	22
2017	None of the above	26	30

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Science and technology	57	116
2017	Administration and operations	57	37
2017	Human resources	47	11
2017	Project management	45	22
2017	None of the above	58	30

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Science and technology	26	116
2017	Administration and operations	24	37
2017	Project management	32	22
2017	None of the above	20	30

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Administration and operations	37
2017	Human resources	11
2017	Project management	22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Human resources	0	11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Science and technology	15	116
2017	Human resources	0	11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Science and technology	42	116
2017	Administration and operations	63	37
2017	Project management	41	22
2017	None of the above	40	30

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Science and technology	30	116
2017	Administration and operations	24	37

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Science and technology	7	116
2017	Administration and operations	13	37
2017	Human resources	0	11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	46	116
2017	Administration and operations	60	37
2017	Project management	45	22
2017	None of the above	42	30

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	30	116
2017	Administration and operations	19	37
2017	Project management	36	22
2017	None of the above	20	30

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	13	116
2017	Administration and operations	13	37
2017	Project management	22	22

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	13	116
2017	Administration and operations	28	37

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	7	116
2017	Human resources	0	11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	4	116
2017	Human resources	0	11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	11	116
2017	Project management	32	22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Science and technology	9	116

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	35	116
2017	Administration and operations	14	37
2017	None of the above	51	30

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	13	110
2017	Administration and operations	19	36
2017	Human resources	0	11
2017	Project management	26	19

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	28	110
2017	Administration and operations	16	36
2017	Project management	26	19
2017	None of the above	17	29

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	14	110
2017	Administration and operations	14	36
2017	Human resources	0	11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	11	110

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	10	110
2017	Administration and operations	17	36

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	6	110
2017	Administration and operations	13	36
2017	Project management	0	19
2017	None of the above	0	29

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	5	110
2017	Administration and operations	14	36

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	9	110
2017	Project management	32	19
2017	None of the above	17	29

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	9	110

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Science and technology	31	110
2017	Administration and operations	28	36
2017	Project management	48	19
2017	None of the above	27	29

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	8	110
2017	Human resources	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Science and technology	42	110
2017	Administration and operations	54	36
2017	Human resources	47	11
2017	Project management	48	19
2017	None of the above	40	29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Administration and operations	36
2017	Project management	19
2017	None of the above	29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	46	110
2017	Administration and operations	36	36
2017	Human resources	50	11
2017	Project management	53	19
2017	None of the above	60	29

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	0	36
2017	Human resources	0	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Science and technology	13	110
2017	Human resources	0	11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Science and technology	97	3	116
2017	Administration and operations	100	0	37
2017	Human resources	100	0	11
2017	Project management	91	9	22
2017	None of the above	97	3	30

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	12	9	29	6	0	32	12	37	10	34
2017	Communications or public affairs	17	11	24	4	4	25	15	48	12	52
2017	Security	31	13	13	0	12	31	0	65	17	16
2017	Science and technology	14	14	18	5	4	36	9	51	16	1162
2017	Library services	13	12	16	5	5	35	16	49	19	38
2017	Administration and operations	16	19	22	8	4	24	7	50	18	208
2017	Human resources	12	28	10	6	2	30	12	69	14	81
2017	Financial management	14	18	7	5	0	39	18	72	11	58
2017	Procurement	30	10	30	10	10	10	0	44	22	10
2017	Real property	22	0	38	0	0	17	23	36	0	17
2017	Materiel management	14	14	29	7	0	29	7	44	11	14
2017	Information management	14	3	27	4	3	43	6	34	13	32
2017	Information technology	19	10	24	2	5	27	12	48	12	121
2017	Internal audit	8	15	26	0	0	42	9	47	0	12
2017	Evaluation	11	11	6	0	0	45	28	80	0	18
2017	Data sciences	11	21	11	4	0	39	14	69	8	26
2017	Policy	0	28	8	8	0	48	8	64	18	13
2017	Project management	18	13	21	6	3	32	7	51	15	137
2017	Other services to the public	13	11	20	7	7	30	13	42	23	46
2017	None of the above	13	15	20	5	4	34	9	50	16	173

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	30	24	21	5	3	18	0	65	9	34
2017	Communications or public affairs	27	28	22	9	0	8	6	64	11	52
2017	Security	50	32	0	0	12	6	0	88	12	16
2017	Science and technology	26	31	19	6	3	14	1	67	10	1163
2017	Library services	29	33	24	7	5	2	0	63	12	38
2017	Administration and operations	27	31	18	5	6	12	2	67	12	207
2017	Human resources	21	37	19	6	2	14	1	69	9	81
2017	Financial management	35	29	12	2	0	19	4	83	2	58
2017	Procurement	40	30	10	10	10	0	0	70	20	10
2017	Real property	28	45	10	6	0	11	0	82	6	17
2017	Materiel management	21	29	35	0	0	8	7	58	0	14
2017	Information management	19	41	20	2	3	14	0	70	6	32
2017	Information technology	30	22	22	5	2	16	3	64	9	121
2017	Internal audit	24	32	17	0	0	26	0	77	0	12
2017	Evaluation	33	22	6	0	0	28	11	91	0	18
2017	Data sciences	18	32	21	4	0	22	4	67	5	26
2017	Policy	8	44	8	0	0	40	0	87	0	13
2017	Project management	33	23	20	5	4	13	2	66	11	136
2017	Other services to the public	18	26	24	9	4	17	2	54	16	46
2017	None of the above	19	28	23	7	5	17	1	57	15	173

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	11	39	27	11	0	6	6	56	13	34
2017	Communications or public affairs	21	53	9	8	2	8	0	80	10	52
2017	Security	19	30	25	20	6	0	0	49	25	16
2017	Science and technology	19	51	13	8	2	3	3	75	11	1163
2017	Library services	39	59	2	0	0	0	0	98	0	38
2017	Administration and operations	20	47	17	7	2	2	5	72	9	208
2017	Human resources	30	29	10	3	1	0	27	80	6	81
2017	Financial management	23	27	12	8	2	4	24	70	14	58
2017	Procurement	10	70	20	0	0	0	0	80	0	10
2017	Real property	17	55	10	6	11	0	0	72	17	17
2017	Materiel management	29	43	14	7	0	0	7	77	8	14
2017	Information management	17	59	15	4	3	0	3	78	7	32
2017	Information technology	23	49	11	11	1	6	0	76	13	121
2017	Internal audit	7	51	0	17	0	16	8	78	22	12
2017	Evaluation	28	39	11	22	0	0	0	67	22	18
2017	Data sciences	17	47	18	7	8	4	0	66	15	26
2017	Policy	16	63	0	16	0	0	5	83	17	13
2017	Project management	19	55	10	11	3	1	1	76	14	137
2017	Other services to the public	11	32	22	9	9	9	8	52	21	46
2017	None of the above	13	47	18	8	5	3	6	66	15	173

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	12	18	34	6	0	18	12	42	8	34
2017	Communications or public affairs	6	18	28	8	6	27	8	37	20	52
2017	Security	13	18	20	0	6	38	6	55	10	16
2017	Science and technology	5	21	26	11	6	27	4	39	24	1161
2017	Library services	5	22	35	11	0	25	2	37	15	38
2017	Administration and operations	8	18	30	9	8	22	5	36	24	208
2017	Human resources	6	23	22	1	0	33	14	56	3	81
2017	Financial management	11	9	14	2	0	21	44	56	5	58
2017	Procurement	10	30	40	0	0	20	0	50	0	10
2017	Real property	6	16	50	6	11	11	0	25	19	17
2017	Materiel management	0	29	35	7	0	15	14	41	10	14
2017	Information management	7	21	38	3	4	21	6	39	9	32
2017	Information technology	7	14	36	12	2	24	6	29	20	121
2017	Internal audit	0	17	17	0	0	49	16	51	0	12
2017	Evaluation	6	11	27	6	6	45	0	30	20	18
2017	Data sciences	10	36	11	4	4	36	0	72	11	26
2017	Policy	8	47	0	8	0	32	5	87	13	13
2017	Project management	6	14	28	12	4	33	3	31	25	136
2017	Other services to the public	4	20	20	13	11	28	4	35	36	46
2017	None of the above	5	14	18	9	9	35	9	35	32	172

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	23	36	17	3	0	15	6	75	4	34
2017	Communications or public affairs	29	17	18	15	2	19	0	56	21	52
2017	Security	37	26	24	0	0	13	0	72	0	16
2017	Science and technology	27	35	14	5	1	14	3	75	8	1163
2017	Library services	63	13	10	2	0	11	0	86	3	38
2017	Administration and operations	30	26	18	4	4	12	6	68	10	208
2017	Human resources	41	20	9	2	0	6	23	85	2	81
2017	Financial management	35	24	4	2	2	11	24	89	5	58
2017	Procurement	40	20	30	0	0	10	0	66	0	10
2017	Real property	44	27	17	6	0	6	0	76	6	17
2017	Materiel management	58	7	7	14	0	7	7	75	16	14
2017	Information management	34	24	11	0	2	23	6	81	3	32
2017	Information technology	39	28	15	1	2	15	0	80	3	121
2017	Internal audit	33	9	16	0	0	34	8	72	0	12
2017	Evaluation	33	22	11	6	0	28	0	77	8	18
2017	Data sciences	24	43	7	4	0	22	0	86	5	26
2017	Policy	16	39	8	0	0	32	5	87	0	13
2017	Project management	29	30	18	5	1	17	1	71	7	137
2017	Other services to the public	17	26	18	9	4	17	8	58	18	46
2017	None of the above	27	28	14	6	1	18	7	73	8	173

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	23	20	27	6	0	18	6	57	8	34
2017	Communications or public affairs	27	20	20	10	4	18	2	58	17	52
2017	Security	24	25	26	0	0	25	0	66	0	16
2017	Science and technology	21	32	17	7	2	17	3	67	11	1160
2017	Library services	27	36	14	7	0	16	0	75	8	38
2017	Administration and operations	26	24	26	2	5	12	5	60	8	208
2017	Human resources	25	30	9	7	0	7	23	78	9	81
2017	Financial management	34	26	5	0	0	12	22	92	0	57
2017	Procurement	30	40	20	0	0	10	0	78	0	10
2017	Real property	28	39	11	6	0	17	0	80	7	17
2017	Materiel management	37	28	14	0	0	14	7	82	0	14
2017	Information management	30	19	11	9	2	23	6	69	15	32
2017	Information technology	32	31	13	6	2	17	0	76	9	121
2017	Internal audit	33	26	0	0	0	32	8	100	0	12
2017	Evaluation	39	22	11	6	0	22	0	79	7	18
2017	Data sciences	24	36	18	0	0	22	0	77	0	26
2017	Policy	8	47	0	0	0	40	5	100	0	13
2017	Project management	25	34	18	4	3	16	1	71	8	137
2017	Other services to the public	15	21	29	9	0	18	8	49	12	46
2017	None of the above	25	22	15	6	2	23	6	67	11	172

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Communications or public affairs	9	91	52
2017	Security	0	100	16
2017	Science and technology	3	97	1162
2017	Library services	0	100	38
2017	Administration and operations	6	94	208
2017	Procurement	0	100	10
2017	Real property	0	100	17
2017	Materiel management	0	100	14
2017	Internal audit	0	100	12
2017	Data sciences	0	100	26
2017	Policy	0	100	13
2017	Project management	8	92	137
2017	None of the above	6	94	172

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Science and technology	27	41
2017	Project management	64	11
2017	None of the above	64	11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Science and technology	88	41
2017	Administration and operations	100	13
2017	Project management	83	11
2017	None of the above	82	11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Project management	0	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Science and technology	41
2017	Administration and operations	13
2017	Project management	11
2017	None of the above	11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Project management	0	11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	0	13
2017	Project management	0	11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	Science and technology	41
2017	Administration and operations	13
2017	Project management	11
2017	None of the above	11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Science and technology	25	40
2017	None of the above	45	11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Project management	0	11
2017	None of the above	0	11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Project management	0	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Science and technology	33	40
2017	Project management	0	11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Science and technology	20	40
2017	Administration and operations	54	13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Administration and operations	13
2017	Project management	11
2017	None of the above	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Science and technology	40
2017	Administration and operations	13
2017	Project management	11
2017	None of the above	11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	38	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Science and technology	40
2017	Administration and operations	13
2017	Project management	11
2017	None of the above	11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Science and technology	12	40
2017	None of the above	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Science and technology	40
2017	Administration and operations	13
2017	Project management	11
2017	None of the above	11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Science and technology	22	40
2017	None of the above	46	11

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	32	41

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	24	41

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	12	41
2017	Administration and operations	0	13

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	20	41

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	Administration and operations	13
2017	Project management	11
2017	None of the above	11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	0	13
2017	None of the above	0	11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	None of the above	0	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Project management	0	11
2017	None of the above	0	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	51	41
2017	Administration and operations	54	13
2017	Project management	47	11
2017	None of the above	55	11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	0	13
2017	Project management	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	0	13
2017	Project management	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	0	13
2017	Project management	0	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Project management	0	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Project management	0	10
2017	None of the above	0	11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	0	13
2017	None of the above	0	11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Science and technology	23	39
2017	Administration and operations	38	13
2017	None of the above	64	11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Administration and operations	0	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Science and technology	46	39
2017	Administration and operations	61	13
2017	Project management	48	10
2017	None of the above	55	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Science and technology	39
2017	Administration and operations	13
2017	None of the above	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	59	39
2017	Administration and operations	61	13
2017	Project management	79	10
2017	None of the above	63	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Science and technology	0	39
2017	Administration and operations	0	13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Science and technology	93	7	41
2017	Administration and operations	92	8	13
2017	Project management	100	0	11
2017	None of the above	100	0	11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	9	9	30	3	2	39	9	34	10	34
2017	Communications or public affairs	15	7	29	2	2	33	11	41	7	52
2017	Security	31	13	13	0	0	43	0	78	0	16
2017	Science and technology	12	15	18	2	2	42	8	55	7	1162
2017	Library services	10	9	21	2	0	45	12	46	6	38
2017	Administration and operations	15	17	23	2	3	32	7	53	9	208
2017	Human resources	12	26	15	0	3	35	9	68	5	81
2017	Financial management	16	19	10	3	0	36	16	72	7	58
2017	Procurement	30	10	30	10	0	10	10	50	13	10
2017	Real property	22	0	22	0	0	39	17	50	0	17
2017	Materiel management	14	7	43	0	0	29	7	33	0	14
2017	Information management	12	7	33	0	0	41	6	37	0	32
2017	Information technology	20	14	22	3	0	33	8	58	5	121
2017	Internal audit	7	7	34	0	0	42	9	30	0	12
2017	Evaluation	11	16	6	0	0	61	6	83	0	18
2017	Data sciences	14	18	11	0	0	40	18	75	0	26
2017	Policy	0	14	15	8	0	56	8	37	22	13
2017	Project management	18	14	23	1	4	33	7	53	9	136
2017	Other services to the public	9	13	19	0	2	46	11	50	5	46
2017	None of the above	13	9	22	3	3	41	9	44	12	173

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	26	30	27	0	5	12	0	64	6	34
2017	Communications or public affairs	23	34	20	4	0	18	2	70	5	52
2017	Security	50	26	6	0	0	17	0	93	0	16
2017	Science and technology	27	32	17	3	2	19	1	73	6	1161
2017	Library services	21	32	31	0	0	15	0	63	0	38
2017	Administration and operations	26	26	21	4	4	17	2	64	10	207
2017	Human resources	25	36	18	1	3	17	1	74	5	81
2017	Financial management	30	36	10	2	0	17	5	85	2	58
2017	Procurement	30	20	40	0	0	0	10	55	0	10
2017	Real property	39	28	16	0	0	16	0	81	0	17
2017	Materiel management	36	14	21	0	0	22	7	70	0	14
2017	Information management	14	44	25	5	0	12	0	66	6	32
2017	Information technology	34	21	20	3	1	17	3	70	5	121
2017	Internal audit	24	33	17	0	0	25	0	77	0	12
2017	Evaluation	28	22	0	0	0	45	6	100	0	18
2017	Data sciences	18	32	18	0	0	25	7	74	0	26
2017	Policy	16	28	8	8	0	40	0	73	13	13
2017	Project management	28	26	23	4	4	14	1	63	10	136
2017	Other services to the public	22	19	30	7	2	20	0	52	11	46
2017	None of the above	22	20	24	4	2	25	2	59	9	172

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	38	35	12	3	3	0	9	80	7	34
2017	Communications or public affairs	23	42	17	12	2	0	4	68	14	51
2017	Security	94	0	6	0	0	0	0	94	0	16
2017	Science and technology	43	31	14	6	4	1	1	76	10	1160
2017	Library services	56	25	19	0	0	0	0	81	0	38
2017	Administration and operations	36	33	14	9	5	0	2	71	15	207
2017	Human resources	45	28	9	13	6	0	0	73	19	81
2017	Financial management	53	28	7	5	3	0	4	84	9	58
2017	Procurement	60	10	20	0	0	0	10	78	0	10
2017	Real property	32	34	11	6	11	0	6	71	17	17
2017	Materiel management	29	50	8	0	0	0	14	91	0	14
2017	Information management	47	17	23	4	10	0	0	63	14	32
2017	Information technology	43	35	11	7	3	0	2	79	10	120
2017	Internal audit	41	34	8	0	8	0	9	83	8	12
2017	Evaluation	45	17	28	6	6	0	0	61	11	18
2017	Data sciences	39	35	11	11	4	0	0	74	15	26
2017	Policy	31	46	24	0	0	0	0	76	0	13
2017	Project management	44	30	12	7	6	0	1	74	13	136
2017	Other services to the public	37	31	17	9	4	0	2	69	13	46
2017	None of the above	42	28	18	7	3	1	1	72	10	172

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	29	30	29	3	9	0	0	59	12	34
2017	Communications or public affairs	4	24	29	24	19	0	0	28	43	52
2017	Security	23	26	32	13	6	0	0	49	19	16
2017	Science and technology	14	30	28	18	9	0	1	45	27	1161
2017	Library services	13	26	29	23	9	0	0	39	32	38
2017	Administration and operations	22	31	28	9	9	0	1	54	18	208
2017	Human resources	7	19	27	27	21	0	0	25	47	81
2017	Financial management	25	29	29	7	9	0	2	55	16	58
2017	Procurement	30	10	10	30	10	0	10	44	44	10
2017	Real property	0	32	28	11	28	0	0	32	39	17
2017	Materiel management	36	22	21	7	0	0	14	67	8	14
2017	Information management	15	44	20	10	12	0	0	58	22	32
2017	Information technology	21	26	29	21	3	0	0	47	24	120
2017	Internal audit	25	35	16	16	9	0	0	60	24	12
2017	Evaluation	11	39	28	11	11	0	0	50	22	18
2017	Data sciences	25	21	36	7	11	0	0	46	18	26
2017	Policy	7	24	32	24	14	0	0	30	38	13
2017	Project management	14	28	31	16	12	1	0	41	28	136
2017	Other services to the public	22	28	26	13	11	0	0	50	24	46
2017	None of the above	25	20	25	20	10	0	0	45	29	172

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	21	33	40	6	0	0	0	54	6	34
2017	Communications or public affairs	6	18	25	23	29	0	0	23	52	51
2017	Security	42	39	6	7	0	0	6	86	7	16
2017	Science and technology	23	34	24	13	4	0	1	57	18	1158
2017	Library services	13	30	27	17	6	0	8	46	25	38
2017	Administration and operations	28	36	20	8	5	0	2	66	13	207
2017	Human resources	12	29	28	20	12	0	0	40	32	81
2017	Financial management	30	27	27	13	4	0	0	57	16	58
2017	Procurement	30	10	10	30	10	0	10	44	44	10
2017	Real property	16	27	23	28	6	0	0	44	33	17
2017	Materiel management	43	29	14	0	0	0	14	84	0	14
2017	Information management	31	41	11	14	4	0	0	72	18	32
2017	Information technology	28	35	19	9	6	1	2	64	16	121
2017	Internal audit	33	26	16	9	7	0	9	65	18	12
2017	Evaluation	28	33	22	0	11	6	0	65	12	18
2017	Data sciences	36	39	14	7	4	0	0	75	11	26
2017	Policy	15	16	24	24	22	0	0	31	46	13
2017	Project management	16	36	18	20	7	0	4	53	28	136
2017	Other services to the public	29	29	25	9	9	0	0	58	18	45
2017	None of the above	23	31	23	15	6	0	2	55	21	172

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	24	29	20	8	9	6	3	59	19	34
2017	Communications or public affairs	10	15	17	26	32	0	0	25	58	52
2017	Security	35	46	7	7	6	0	0	80	13	16
2017	Science and technology	16	26	25	20	11	1	1	43	32	1162
2017	Library services	7	16	17	33	22	0	4	24	57	38
2017	Administration and operations	23	28	23	15	9	1	1	52	25	208
2017	Human resources	10	22	17	22	29	0	0	32	51	80
2017	Financial management	37	24	10	10	16	0	3	62	27	58
2017	Procurement	10	30	10	20	20	0	10	44	44	10
2017	Real property	17	22	39	6	16	0	0	39	22	17
2017	Materiel management	29	22	28	0	7	0	14	59	8	14
2017	Information management	7	38	21	21	13	0	0	45	34	32
2017	Information technology	21	27	25	17	9	1	0	49	26	120
2017	Internal audit	17	16	25	17	9	0	16	40	31	12
2017	Evaluation	22	39	16	17	6	0	0	61	22	18
2017	Data sciences	39	17	11	14	14	4	0	59	30	26
2017	Policy	15	16	24	30	16	0	0	31	46	13
2017	Project management	11	22	28	21	16	1	1	34	37	137
2017	Other services to the public	20	32	24	7	15	0	2	53	22	46
2017	None of the above	26	25	20	17	9	1	2	53	27	173

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	52	20	15	0	3	0	9	80	3	34
2017	Communications or public affairs	19	24	19	17	17	0	4	45	35	52
2017	Security	67	27	0	0	0	0	6	100	0	16
2017	Science and technology	34	33	17	8	4	1	4	70	12	1162
2017	Library services	35	20	17	8	2	2	15	66	13	38
2017	Administration and operations	47	23	11	7	2	0	9	78	10	207
2017	Human resources	29	23	12	11	10	0	14	61	25	81
2017	Financial management	45	25	15	4	7	0	4	73	11	58
2017	Procurement	50	30	0	10	0	0	10	89	11	10
2017	Real property	28	44	11	11	0	0	6	76	12	17
2017	Materiel management	43	28	7	0	0	0	22	91	0	14
2017	Information management	50	19	16	0	3	0	13	78	4	32
2017	Information technology	38	36	15	3	1	0	7	79	4	121
2017	Internal audit	42	26	7	8	9	0	7	74	18	12
2017	Evaluation	28	39	17	11	0	6	0	71	12	18
2017	Data sciences	46	25	22	4	4	0	0	71	7	26
2017	Policy	23	24	32	5	8	0	8	50	15	13
2017	Project management	29	35	17	10	6	0	3	66	16	136
2017	Other services to the public	28	37	13	7	11	0	4	68	18	46
2017	None of the above	41	25	14	7	5	2	5	72	13	173

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	42	24	29	6	0	0	0	65	6	34
2017	Communications or public affairs	21	27	23	15	15	0	0	48	30	52
2017	Security	60	40	0	0	0	0	0	100	0	16
2017	Science and technology	28	36	21	9	5	0	1	65	14	1159
2017	Library services	16	42	16	7	19	0	0	57	26	38
2017	Administration and operations	36	28	20	9	6	1	1	65	15	205
2017	Human resources	27	25	12	21	14	0	0	53	35	81
2017	Financial management	42	25	19	7	7	0	0	67	14	58
2017	Procurement	40	10	30	10	0	0	10	56	11	10
2017	Real property	33	27	34	6	0	0	0	60	6	17
2017	Materiel management	43	14	29	7	0	0	7	61	8	14
2017	Information management	41	35	15	4	6	0	0	76	9	32
2017	Information technology	32	34	20	9	4	0	0	67	13	121
2017	Internal audit	50	25	9	7	9	0	0	75	16	12
2017	Evaluation	39	22	28	11	0	0	0	61	11	18
2017	Data sciences	35	29	18	14	4	0	0	64	18	26
2017	Policy	15	32	32	14	8	0	0	46	22	13
2017	Project management	24	26	32	10	7	0	0	51	17	136
2017	Other services to the public	19	44	20	15	2	0	0	63	17	46
2017	None of the above	32	29	18	18	1	0	1	62	19	172

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	30	50	12	9	0	0	0	79	9	34
2017	Communications or public affairs	19	17	30	21	13	0	0	36	34	52
2017	Security	55	31	13	0	0	0	0	87	0	16
2017	Science and technology	22	33	24	14	5	1	1	56	20	1160
2017	Library services	12	44	19	17	5	0	4	58	22	38
2017	Administration and operations	30	34	21	6	6	1	2	66	12	205
2017	Human resources	25	40	18	8	5	1	3	67	13	81
2017	Financial management	47	33	15	5	0	0	0	79	5	58
2017	Procurement	30	30	20	20	0	0	0	60	20	10
2017	Real property	16	45	33	6	0	0	0	61	6	17
2017	Materiel management	36	49	0	8	0	0	7	92	8	14
2017	Information management	20	27	34	11	0	4	4	51	12	32
2017	Information technology	29	34	23	11	2	1	0	63	13	120
2017	Internal audit	25	34	23	9	0	0	9	65	10	12
2017	Evaluation	28	33	22	16	0	0	0	61	16	18
2017	Data sciences	28	29	29	7	7	0	0	57	14	26
2017	Policy	5	30	40	16	8	0	0	36	24	13
2017	Project management	15	38	24	13	9	0	1	54	22	136
2017	Other services to the public	21	30	24	11	13	0	0	52	24	46
2017	None of the above	27	34	17	12	7	0	3	63	19	172

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	32	42	23	3	0	0	0	74	3	34
2017	Communications or public affairs	8	7	24	34	26	0	0	15	60	52
2017	Security	37	30	20	13	0	0	0	67	13	16
2017	Science and technology	16	31	27	17	8	1	0	47	26	1159
2017	Library services	5	24	29	24	14	0	4	30	40	38
2017	Administration and operations	20	33	28	12	6	1	1	54	18	204
2017	Human resources	6	27	34	23	9	0	0	34	33	81
2017	Financial management	31	34	21	7	7	0	0	66	14	58
2017	Procurement	30	30	20	10	0	0	10	66	11	10
2017	Real property	16	33	33	11	6	0	0	50	17	17
2017	Materiel management	36	35	7	8	0	0	14	83	9	14
2017	Information management	13	11	39	21	9	4	4	26	32	32
2017	Information technology	18	38	24	15	5	0	1	56	19	121
2017	Internal audit	42	42	16	0	0	0	0	84	0	12
2017	Evaluation	17	33	16	22	11	0	0	50	33	18
2017	Data sciences	32	32	14	14	7	0	0	64	21	26
2017	Policy	12	24	32	24	8	0	0	36	32	13
2017	Project management	11	30	27	22	10	0	0	41	32	136
2017	Other services to the public	19	30	24	9	18	0	0	50	26	46
2017	None of the above	18	32	26	18	5	1	1	50	23	172

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	32	44	20	3	0	0	0	77	3	34
2017	Communications or public affairs	12	15	28	21	24	0	0	27	45	52
2017	Security	49	25	14	0	13	0	0	74	13	16
2017	Science and technology	22	32	25	13	7	1	1	55	20	1161
2017	Library services	22	37	22	7	5	2	4	63	13	38
2017	Administration and operations	29	33	20	8	7	0	3	64	16	205
2017	Human resources	28	42	18	6	6	0	2	70	12	81
2017	Financial management	37	25	19	16	3	0	0	62	19	58
2017	Procurement	30	30	30	0	0	0	10	67	0	10
2017	Real property	27	34	27	11	0	0	0	61	11	17
2017	Materiel management	36	36	14	8	0	0	7	77	8	14
2017	Information management	22	20	32	17	9	0	0	42	26	32
2017	Information technology	21	37	24	11	6	0	2	59	16	121
2017	Internal audit	42	42	7	9	0	0	0	84	9	12
2017	Evaluation	28	33	22	11	6	0	0	61	17	18
2017	Data sciences	18	32	32	11	7	0	0	50	18	26
2017	Policy	5	47	24	16	8	0	0	52	24	13
2017	Project management	18	33	25	12	13	0	0	51	25	136
2017	Other services to the public	24	34	13	11	18	0	0	58	29	46
2017	None of the above	30	36	14	14	6	0	1	66	20	172

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	39	41	17	3	0	0	0	80	3	34
2017	Communications or public affairs	24	29	21	11	13	2	0	54	25	52
2017	Security	35	45	7	13	0	0	0	80	13	16
2017	Science and technology	31	32	21	10	3	1	1	64	14	1158
2017	Library services	32	43	13	12	0	0	0	75	12	38
2017	Administration and operations	26	32	22	10	6	1	2	60	17	205
2017	Human resources	21	29	28	13	9	0	0	50	22	81
2017	Financial management	40	29	17	9	5	0	0	69	15	58
2017	Procurement	30	10	30	20	0	0	10	44	22	10
2017	Real property	33	33	17	16	0	0	0	66	16	17
2017	Materiel management	43	21	15	7	0	0	14	75	8	14
2017	Information management	31	29	23	14	3	0	0	60	17	32
2017	Information technology	31	33	21	8	6	1	0	65	14	121
2017	Internal audit	33	42	0	16	0	0	9	83	17	12
2017	Evaluation	22	28	22	16	6	6	0	53	23	18
2017	Data sciences	46	26	18	11	0	0	0	71	11	26
2017	Policy	16	31	30	16	8	0	0	47	24	13
2017	Project management	28	28	21	14	7	0	1	57	22	135
2017	Other services to the public	22	32	22	17	7	0	0	54	24	46
2017	None of the above	32	31	22	7	3	3	2	66	11	171

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	64	21	3	6	0	0	6	91	6	34
2017	Communications or public affairs	55	30	8	4	2	0	2	86	6	52
2017	Security	74	12	7	7	0	0	0	86	7	16
2017	Science and technology	62	25	8	1	1	0	1	89	3	1163
2017	Library services	54	23	14	2	2	0	4	80	5	38
2017	Administration and operations	65	19	10	2	1	0	3	86	4	208
2017	Human resources	71	13	8	3	2	0	3	87	5	81
2017	Financial management	64	24	7	2	0	0	4	91	2	58
2017	Procurement	80	0	0	0	0	0	20	100	0	10
2017	Real property	72	23	0	6	0	0	0	94	6	17
2017	Materiel management	65	7	21	0	0	0	7	77	0	14
2017	Information management	59	36	0	4	2	0	0	94	6	32
2017	Information technology	60	20	11	4	1	1	2	82	6	121
2017	Internal audit	49	24	9	0	0	0	17	89	0	12
2017	Evaluation	39	39	17	6	0	0	0	78	6	18
2017	Data sciences	67	26	4	0	4	0	0	93	4	26
2017	Policy	48	52	0	0	0	0	0	100	0	13
2017	Project management	60	23	8	5	1	1	2	85	7	137
2017	Other services to the public	63	18	13	4	0	0	2	82	5	46
2017	None of the above	62	21	11	2	1	0	3	85	3	173

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	65	12	8	0	3	0	12	88	3	34
2017	Communications or public affairs	78	11	4	2	4	0	2	91	6	52
2017	Security	94	0	0	0	6	0	0	94	6	16
2017	Science and technology	79	11	4	1	2	1	2	92	3	1162
2017	Library services	78	6	2	2	2	2	7	92	5	38
2017	Administration and operations	72	9	5	5	3	0	5	86	9	208
2017	Human resources	82	6	3	2	3	0	4	93	4	81
2017	Financial management	88	5	3	2	0	2	0	95	2	58
2017	Procurement	60	10	10	10	0	0	10	78	11	10
2017	Real property	100	0	0	0	0	0	0	100	0	17
2017	Materiel management	86	7	0	0	0	0	7	100	0	14
2017	Information management	91	6	0	0	3	0	0	97	3	32
2017	Information technology	82	11	2	0	2	2	2	96	2	121
2017	Internal audit	75	9	0	7	0	0	9	92	8	12
2017	Evaluation	89	6	0	0	0	6	0	100	0	18
2017	Data sciences	86	7	4	0	0	0	4	96	0	26
2017	Policy	92	0	8	0	0	0	0	92	0	13
2017	Project management	75	8	6	3	4	2	1	87	7	137
2017	Other services to the public	76	15	0	4	2	0	2	93	7	46
2017	None of the above	79	7	3	4	2	0	3	89	7	173

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	58	21	11	0	3	0	6	85	3	34
2017	Communications or public affairs	47	34	7	4	6	0	2	83	10	52
2017	Security	73	14	7	0	6	0	0	87	6	16
2017	Science and technology	54	31	9	2	1	1	1	87	4	1162
2017	Library services	78	15	0	0	0	0	7	100	0	38
2017	Administration and operations	51	29	13	4	1	0	3	82	5	208
2017	Human resources	69	22	2	3	0	0	4	95	3	81
2017	Financial management	70	19	9	2	0	0	0	89	2	57
2017	Procurement	40	30	10	10	0	0	10	78	11	10
2017	Real property	55	45	0	0	0	0	0	100	0	17
2017	Materiel management	43	35	0	15	0	0	7	84	16	14
2017	Information management	58	33	9	0	0	0	0	91	0	32
2017	Information technology	61	30	6	1	1	0	2	92	2	120
2017	Internal audit	58	26	7	9	0	0	0	84	9	12
2017	Evaluation	61	33	6	0	0	0	0	94	0	18
2017	Data sciences	68	29	0	4	0	0	0	96	4	26
2017	Policy	46	54	0	0	0	0	0	100	0	13
2017	Project management	48	28	15	5	4	1	0	77	8	136
2017	Other services to the public	61	28	7	0	4	0	0	89	4	46
2017	None of the above	60	23	10	5	1	0	1	84	6	172

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	60	19	9	3	3	0	6	84	7	34
2017	Communications or public affairs	51	28	11	6	2	0	2	81	8	52
2017	Security	74	7	13	0	6	0	0	81	6	16
2017	Science and technology	59	21	11	5	3	0	1	81	8	1160
2017	Library services	65	27	0	5	2	0	0	93	7	38
2017	Administration and operations	60	19	10	4	5	0	2	81	9	208
2017	Human resources	62	25	2	5	2	0	4	91	7	81
2017	Financial management	74	15	7	2	2	0	0	89	4	57
2017	Procurement	50	40	0	0	0	0	10	100	0	10
2017	Real property	67	23	5	0	6	0	0	90	6	17
2017	Materiel management	72	14	0	8	0	0	7	92	8	14
2017	Information management	67	17	4	7	5	0	0	84	12	32
2017	Information technology	71	16	6	2	2	0	2	89	5	121
2017	Internal audit	66	17	7	9	0	0	0	84	9	12
2017	Evaluation	78	16	6	0	0	0	0	94	0	18
2017	Data sciences	64	25	4	4	4	0	0	89	7	26
2017	Policy	44	32	8	8	0	8	0	83	9	13
2017	Project management	51	25	13	6	4	1	0	77	10	137
2017	Other services to the public	52	24	11	4	8	0	0	76	13	46
2017	None of the above	59	21	8	5	3	1	2	83	9	173

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	51	0	9	0	3	3	34	81	5	33
2017	Communications or public affairs	57	11	6	0	0	0	26	92	0	52
2017	Security	75	0	0	0	0	0	25	100	0	16
2017	Science and technology	55	15	5	1	0	0	23	91	2	1159
2017	Library services	64	11	5	0	0	0	20	94	0	38
2017	Administration and operations	48	11	4	2	0	0	35	90	3	207
2017	Human resources	60	11	2	0	0	0	27	97	0	81
2017	Financial management	54	17	5	2	0	0	22	91	2	58
2017	Procurement	60	10	10	0	0	0	20	87	0	10
2017	Real property	61	17	6	0	0	0	16	93	0	17
2017	Materiel management	50	7	0	0	0	0	43	100	0	14
2017	Information management	69	6	5	0	0	0	19	94	0	32
2017	Information technology	61	13	5	0	0	0	21	94	0	121
2017	Internal audit	51	17	7	0	0	0	25	90	0	12
2017	Evaluation	50	11	6	0	0	0	33	92	0	18
2017	Data sciences	50	11	4	0	0	0	36	94	0	26
2017	Policy	60	8	0	0	0	0	32	100	0	13
2017	Project management	47	6	8	2	1	0	37	83	5	137
2017	Other services to the public	58	4	2	2	2	0	31	91	6	46
2017	None of the above	60	8	2	2	0	0	28	94	3	173

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	64	15	9	0	0	3	9	90	0	34
2017	Communications or public affairs	76	9	6	0	0	2	7	94	0	52
2017	Security	75	7	7	0	0	0	12	92	0	16
2017	Science and technology	69	17	6	1	1	0	7	92	2	1160
2017	Library services	76	13	8	0	0	2	0	92	0	38
2017	Administration and operations	70	17	5	1	0	0	7	93	1	208
2017	Human resources	77	10	4	3	0	0	6	92	4	80
2017	Financial management	81	12	4	0	0	0	3	96	0	58
2017	Procurement	50	40	0	0	0	0	10	100	0	10
2017	Real property	61	28	11	0	0	0	0	89	0	17
2017	Materiel management	72	14	0	8	0	0	7	92	8	14
2017	Information management	79	18	0	0	0	0	3	100	0	31
2017	Information technology	60	23	7	2	2	2	5	88	4	121
2017	Internal audit	76	16	0	0	0	0	9	100	0	12
2017	Evaluation	84	11	0	0	0	0	6	100	0	18
2017	Data sciences	74	18	0	0	0	0	7	100	0	26
2017	Policy	74	17	0	0	0	0	9	100	0	12
2017	Project management	62	18	9	3	0	1	7	87	3	135
2017	Other services to the public	58	20	9	7	2	2	2	81	9	45
2017	None of the above	71	15	5	2	0	1	6	93	2	172

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	43	27	9	9	3	0	9	77	13	34
2017	Communications or public affairs	48	26	6	8	8	2	2	78	16	52
2017	Security	81	6	7	0	6	0	0	87	6	16
2017	Science and technology	50	26	11	5	6	0	2	77	12	1163
2017	Library services	57	13	14	13	0	2	0	72	14	38
2017	Administration and operations	57	23	8	2	2	1	5	86	5	208
2017	Human resources	71	18	6	1	2	0	3	91	3	81
2017	Financial management	74	17	7	2	0	0	0	92	2	58
2017	Procurement	50	30	10	0	0	0	10	89	0	10
2017	Real property	72	11	6	11	0	0	0	83	11	17
2017	Materiel management	50	28	0	15	0	0	7	84	16	14
2017	Information management	43	31	13	4	10	0	0	74	13	32
2017	Information technology	50	31	8	5	3	2	1	83	8	120
2017	Internal audit	68	32	0	0	0	0	0	100	0	12
2017	Evaluation	67	28	6	0	0	0	0	94	0	18
2017	Data sciences	42	21	14	7	7	0	8	69	16	26
2017	Policy	60	16	16	0	8	0	0	76	8	13
2017	Project management	55	19	13	4	6	0	3	77	10	137
2017	Other services to the public	56	30	4	2	7	0	0	87	9	46
2017	None of the above	54	23	12	6	2	2	1	80	7	173

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	47	24	17	0	3	0	9	78	3	34
2017	Communications or public affairs	45	32	19	2	2	0	0	77	4	52
2017	Security	81	19	0	0	0	0	0	100	0	16
2017	Science and technology	57	27	9	2	1	0	3	87	4	1162
2017	Library services	62	30	6	2	0	0	0	92	2	38
2017	Administration and operations	51	28	15	1	2	0	3	81	3	208
2017	Human resources	58	23	8	5	2	0	4	84	7	81
2017	Financial management	58	21	17	2	0	0	2	81	2	57
2017	Procurement	50	20	10	10	0	0	10	78	11	10
2017	Real property	72	28	0	0	0	0	0	100	0	17
2017	Materiel management	64	29	0	0	0	0	7	100	0	14
2017	Information management	52	36	7	5	0	0	0	88	5	32
2017	Information technology	55	30	9	2	1	2	2	87	3	121
2017	Internal audit	46	37	0	8	0	0	10	91	9	11
2017	Evaluation	61	28	6	6	0	0	0	89	6	18
2017	Data sciences	50	36	10	4	0	0	0	86	4	26
2017	Policy	60	16	16	8	0	0	0	76	8	13
2017	Project management	52	29	13	2	1	1	2	84	3	137
2017	Other services to the public	59	26	7	2	2	0	4	89	4	46
2017	None of the above	61	28	7	1	1	0	2	91	2	171

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	24	31	39	6	0	0	0	55	6	34
2017	Communications or public affairs	6	15	47	21	11	0	0	21	32	52
2017	Security	35	20	33	7	6	0	0	54	13	16
2017	Science and technology	9	32	40	14	4	0	0	41	19	1163
2017	Library services	2	38	39	11	9	0	0	40	20	38
2017	Administration and operations	12	35	31	15	5	0	1	48	21	208
2017	Human resources	9	21	37	23	10	0	0	30	33	81
2017	Financial management	26	38	24	5	6	0	2	65	11	58
2017	Procurement	10	30	40	20	0	0	0	40	20	10
2017	Real property	0	22	50	17	11	0	0	22	28	17
2017	Materiel management	29	28	36	0	0	0	7	61	0	14
2017	Information management	7	39	38	9	6	0	0	46	16	32
2017	Information technology	11	42	30	11	3	0	2	55	15	121
2017	Internal audit	0	49	26	24	0	0	0	49	24	12
2017	Evaluation	11	33	44	11	0	0	0	45	11	18
2017	Data sciences	7	39	25	25	4	0	0	46	29	26
2017	Policy	0	23	56	22	0	0	0	23	22	13
2017	Project management	7	27	43	16	8	0	0	34	24	137
2017	Other services to the public	11	41	24	11	13	0	0	52	24	46
2017	None of the above	8	32	42	13	3	2	0	40	17	172

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	3	9	35	39	14	0	0	53	12	34
2017	Communications or public affairs	9	25	45	15	6	0	0	21	34	52
2017	Security	6	13	33	31	17	0	0	48	19	16
2017	Science and technology	4	16	42	27	10	0	0	37	21	1161
2017	Library services	5	27	30	33	5	0	0	38	32	38
2017	Administration and operations	10	19	38	23	10	0	1	33	29	205
2017	Human resources	15	28	45	9	4	0	0	13	43	80
2017	Financial management	9	9	24	39	18	0	2	58	18	58
2017	Procurement	20	20	20	0	40	0	0	40	40	10
2017	Real property	11	18	59	6	6	0	0	12	29	16
2017	Materiel management	0	0	29	35	29	0	7	69	0	14
2017	Information management	6	11	41	38	4	0	0	42	18	32
2017	Information technology	5	19	36	29	10	0	1	39	24	119
2017	Internal audit	0	16	50	34	0	0	0	34	16	12
2017	Evaluation	6	22	45	22	6	0	0	28	28	18
2017	Data sciences	4	26	22	33	15	0	0	48	30	25
2017	Policy	8	32	53	7	0	0	0	7	40	13
2017	Project management	6	24	45	18	7	0	0	25	30	137
2017	Other services to the public	15	9	34	29	13	0	0	42	24	45
2017	None of the above	2	19	38	24	15	1	1	40	21	173

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	9	26	38	6	3	18	0	43	11	34
2017	Communications or public affairs	11	31	22	17	13	6	0	44	32	52
2017	Security	19	17	32	7	25	0	0	36	32	16
2017	Science and technology	9	29	25	18	9	10	0	42	30	1161
2017	Library services	8	32	24	23	9	5	0	42	33	38
2017	Administration and operations	13	31	22	15	11	6	2	48	28	208
2017	Human resources	13	33	12	27	11	5	0	49	39	80
2017	Financial management	16	34	28	7	4	12	0	57	12	58
2017	Procurement	0	30	50	0	10	10	0	33	11	10
2017	Real property	6	16	39	23	6	11	0	25	32	17
2017	Materiel management	21	22	35	0	0	15	7	55	0	14
2017	Information management	3	28	29	18	6	16	0	37	28	32
2017	Information technology	16	24	30	14	7	8	1	44	23	121
2017	Internal audit	9	31	34	0	9	17	0	48	11	12
2017	Evaluation	22	22	28	5	6	17	0	54	13	18
2017	Data sciences	4	28	32	14	4	18	0	39	22	26
2017	Policy	0	36	24	24	8	8	0	39	35	13
2017	Project management	9	27	23	18	13	9	1	39	35	137
2017	Other services to the public	7	21	26	13	24	8	0	31	40	46
2017	None of the above	9	27	21	15	15	13	0	42	35	173

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	25	49	15	9	3	0	0	73	12	33
2017	Communications or public affairs	12	32	15	19	20	2	0	45	40	52
2017	Security	36	26	19	7	6	6	0	66	14	16
2017	Science and technology	18	39	20	14	6	3	0	58	21	1159
2017	Library services	10	40	18	26	5	0	0	51	31	38
2017	Administration and operations	20	34	26	10	10	1	0	54	20	208
2017	Human resources	9	34	21	22	8	4	2	45	32	80
2017	Financial management	41	32	15	9	2	2	0	73	11	58
2017	Procurement	20	40	0	30	10	0	0	60	40	10
2017	Real property	17	55	22	6	0	0	0	73	6	17
2017	Materiel management	29	43	7	7	0	8	7	83	8	14
2017	Information management	26	37	6	21	6	3	0	65	28	32
2017	Information technology	22	35	19	10	6	7	1	62	17	121
2017	Internal audit	0	48	35	0	0	17	0	58	0	12
2017	Evaluation	33	22	22	11	0	11	0	62	12	18
2017	Data sciences	0	64	18	0	4	14	0	75	4	26
2017	Policy	16	60	0	8	8	8	0	83	17	13
2017	Project management	17	34	24	12	9	4	0	54	22	137
2017	Other services to the public	13	32	18	22	11	4	0	47	34	46
2017	None of the above	13	36	18	20	6	6	0	53	28	172

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Communications or public affairs	13	87	52
2017	Science and technology	9	91	1162
2017	Library services	13	87	38
2017	Administration and operations	12	88	208
2017	Human resources	20	80	81
2017	Financial management	12	88	58
2017	Real property	0	100	17
2017	Materiel management	0	100	14
2017	Information management	15	85	32
2017	Information technology	7	93	121
2017	Policy	0	100	13
2017	Project management	12	88	137
2017	Other services to the public	13	87	46
2017	None of the above	7	93	172

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Science and technology	75	25	105
2017	Administration and operations	82	18	26
2017	Human resources	88	12	17
2017	Project management	56	44	16
2017	None of the above	83	17	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Science and technology	53	33	8	4	3	86	6	79
2017	Administration and operations	40	60	0	0	0	100	0	21
2017	Human resources	58	42	0	0	0	100	0	15
2017	None of the above	40	30	10	10	10	70	20	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Client contact centre	73	12	6	0	3	3	3	78	22	34
2017	Communications or public affairs	60	23	4	8	2	4	0	62	38	52
2017	Security	69	24	0	7	0	0	0	69	31	16
2017	Science and technology	70	15	4	1	1	9	1	78	22	1162
2017	Library services	55	24	16	2	0	2	0	56	44	38
2017	Administration and operations	62	18	9	2	1	6	2	67	33	208
2017	Human resources	73	12	4	3	2	5	1	78	22	81
2017	Financial management	49	27	15	2	2	3	2	52	48	58
2017	Procurement	80	10	10	0	0	0	0	80	20	10
2017	Real property	61	17	0	0	6	17	0	73	27	17
2017	Materiel management	71	15	8	0	0	0	7	76	24	14
2017	Information management	68	12	6	0	0	11	2	78	22	32
2017	Information technology	60	18	6	0	1	11	4	71	29	121
2017	Internal audit	67	26	0	0	8	0	0	67	33	12
2017	Evaluation	61	11	6	6	0	17	0	73	27	18
2017	Data sciences	57	11	0	0	4	28	0	80	20	26
2017	Policy	79	8	5	0	0	8	0	86	14	13
2017	Project management	68	16	6	1	0	8	1	75	25	137
2017	Other services to the public	67	20	2	0	0	11	0	75	25	45
2017	None of the above	62	17	3	1	2	13	2	73	27	173

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Communications or public affairs	10	19
2017	Science and technology	10	222
2017	Library services	9	17
2017	Administration and operations	11	58
2017	Human resources	15	16
2017	Financial management	4	27
2017	Information technology	11	27
2017	Project management	3	30
2017	Other services to the public	0	10
2017	None of the above	5	39

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Communications or public affairs	41	19
2017	Science and technology	12	222
2017	Library services	11	17
2017	Administration and operations	9	58
2017	Human resources	23	16
2017	Financial management	22	27
2017	Information technology	35	27
2017	Project management	21	30
2017	Other services to the public	0	10
2017	None of the above	5	39

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Communications or public affairs	5	19
2017	Science and technology	11	222
2017	Library services	6	17
2017	Administration and operations	10	58
2017	Human resources	18	16
2017	Financial management	7	27
2017	Information technology	11	27
2017	Project management	7	30
2017	Other services to the public	10	10
2017	None of the above	5	39

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Communications or public affairs	46	19
2017	Science and technology	18	222
2017	Library services	19	17
2017	Administration and operations	29	58
2017	Human resources	25	16
2017	Financial management	40	27
2017	Information technology	29	27
2017	Project management	34	30
2017	Other services to the public	29	10
2017	None of the above	33	39

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Communications or public affairs	6	19
2017	Science and technology	5	222
2017	Library services	0	17
2017	Administration and operations	5	58
2017	Human resources	8	16
2017	Financial management	0	27
2017	Information technology	0	27
2017	Project management	3	30
2017	Other services to the public	0	10
2017	None of the above	2	39

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Communications or public affairs	42	19
2017	Science and technology	57	222
2017	Library services	67	17
2017	Administration and operations	59	58
2017	Human resources	25	16
2017	Financial management	56	27
2017	Information technology	40	27
2017	Project management	51	30
2017	Other services to the public	71	10
2017	None of the above	61	39

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Communications or public affairs	5	69	10	10	0	5	19
2017	Science and technology	24	59	9	4	0	4	228
2017	Library services	12	59	29	0	0	0	16
2017	Administration and operations	19	60	8	8	5	0	59
2017	Human resources	6	81	6	0	0	8	16
2017	Financial management	23	66	4	4	0	4	27
2017	Information technology	13	68	13	3	0	3	30
2017	Project management	19	59	10	12	0	0	30
2017	Other services to the public	80	20	0	0	0	0	10
2017	None of the above	35	45	12	5	3	0	39

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	11	31	6	37	5	0	11	47	47	19
2017	Science and technology	16	28	22	7	4	4	21	57	14	233
2017	Library services	26	30	22	11	0	0	11	62	13	17
2017	Administration and operations	14	38	8	10	5	3	22	70	19	60
2017	Human resources	28	26	10	12	12	0	11	61	28	18
2017	Financial management	33	26	11	8	4	0	19	73	14	27
2017	Information technology	10	31	20	3	16	7	13	51	25	30
2017	Project management	10	18	28	18	9	3	13	34	33	30
2017	Other services to the public	10	30	20	0	0	0	40	66	0	10
2017	None of the above	9	18	20	10	10	9	25	41	29	40

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	0	15	10	32	5	6	32	24	60	19
2017	Science and technology	10	21	21	7	4	7	30	50	17	233
2017	Library services	11	13	22	11	0	0	42	42	19	17
2017	Administration and operations	9	22	15	12	6	5	31	48	29	61
2017	Human resources	12	11	23	5	10	0	38	37	25	18
2017	Financial management	14	22	7	15	7	8	26	55	34	27
2017	Information technology	10	16	22	3	7	16	26	45	17	30
2017	Project management	3	15	25	12	9	6	28	28	33	30
2017	Other services to the public	10	10	20	0	0	0	60	49	0	10
2017	None of the above	9	13	15	12	15	12	24	35	43	40

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for National Research Council Canada by Question 104. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me