2017 Public Service Employee Survey Results for National Research Council Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 43 7 18 10 0 0 66 28 91
2017 Scientific and Professional 23 51 6 13 7 0 0 74 20 939
2017 Administration and Foreign Services 32 45 5 12 5 0 0 77 18 430
2017 Technical 30 53 7 10 1 0 0 82 11 571
2017 Administrative Support 41 43 5 9 2 0 0 84 11 166
2017 Operational 20 59 0 14 7 0 0 80 20 18
2017 Other 56 30 2 12 0 0 0 87 12 41

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 19 7 2 0 0 0 91 2 91
2017 Scientific and Professional 64 22 6 4 2 1 1 87 6 939
2017 Administration and Foreign Services 67 24 5 2 1 0 1 92 4 430
2017 Technical 58 24 9 4 2 1 1 84 7 571
2017 Administrative Support 70 19 5 2 2 1 1 91 4 166
2017 Operational 58 38 0 4 0 0 0 96 4 18
2017 Other 93 7 0 0 0 0 0 100 0 41

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 13 2 7 4 0 1 87 11 91
2017 Scientific and Professional 62 19 6 7 5 0 1 82 12 938
2017 Administration and Foreign Services 62 22 5 8 2 0 1 84 10 431
2017 Technical 58 21 6 8 6 0 1 80 14 571
2017 Administrative Support 57 25 6 6 4 0 2 83 10 165
2017 Operational 69 27 0 4 0 0 0 96 4 18
2017 Other 81 11 5 2 2 0 0 92 3 41

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 29 4 1 0 0 0 94 1 91
2017 Scientific and Professional 50 37 5 6 2 0 0 87 8 938
2017 Administration and Foreign Services 50 32 6 6 5 0 0 83 12 431
2017 Technical 40 42 7 9 2 0 0 82 11 572
2017 Administrative Support 54 31 3 10 2 0 0 85 12 166
2017 Operational 35 52 7 0 7 0 0 86 7 18
2017 Other 72 17 2 7 3 0 0 88 10 41

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 35 8 13 1 0 0 78 14 91
2017 Scientific and Professional 25 45 14 12 4 0 1 70 16 937
2017 Administration and Foreign Services 27 39 11 16 7 0 0 66 23 431
2017 Technical 24 42 15 12 7 0 0 66 19 571
2017 Administrative Support 31 33 14 13 9 0 1 64 22 166
2017 Operational 20 45 14 7 14 0 0 66 20 18
2017 Other 50 32 4 12 3 0 0 82 15 41

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 27 3 3 0 0 0 93 3 89
2017 Scientific and Professional 57 34 4 4 0 0 0 92 4 938
2017 Administration and Foreign Services 43 41 9 5 2 0 0 84 8 430
2017 Technical 47 40 8 3 1 0 0 87 4 571
2017 Administrative Support 36 41 9 5 9 0 0 77 14 166
2017 Operational 34 35 14 10 7 0 0 69 17 18
2017 Other 45 36 5 7 6 0 0 82 13 41

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 21 1 1 0 0 0 98 1 90
2017 Scientific and Professional 61 32 3 3 1 0 0 94 4 938
2017 Administration and Foreign Services 53 37 5 3 2 0 0 90 5 428
2017 Technical 50 38 6 5 1 0 0 88 6 571
2017 Administrative Support 43 36 8 7 6 0 0 79 13 166
2017 Operational 45 31 17 0 7 0 0 76 7 18
2017 Other 54 34 4 8 0 0 0 88 8 41

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 27 2 0 0 0 0 98 0 90
2017 Scientific and Professional 58 33 5 3 1 0 0 92 3 937
2017 Administration and Foreign Services 52 38 5 4 1 0 1 91 4 429
2017 Technical 48 40 7 4 1 0 0 88 5 569
2017 Administrative Support 52 37 4 6 1 0 0 89 7 166
2017 Operational 34 34 18 7 7 0 0 69 14 18
2017 Other 63 20 2 16 0 0 0 82 16 41

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 36 11 9 5 0 1 75 14 88
2017 Scientific and Professional 40 35 13 8 2 0 1 76 11 935
2017 Administration and Foreign Services 44 30 12 8 5 1 1 75 13 430
2017 Technical 40 36 14 5 2 1 1 78 8 570
2017 Administrative Support 50 26 8 9 7 1 0 77 16 166
2017 Operational 28 28 31 7 7 0 0 55 14 18
2017 Other 56 19 9 7 5 5 0 78 12 41

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 13 8 12 22 2 39 28 59 90
2017 Scientific and Professional 13 18 12 15 29 1 12 36 51 937
2017 Administration and Foreign Services 24 25 13 14 15 3 6 54 32 430
2017 Technical 26 26 13 13 17 1 4 54 32 570
2017 Administrative Support 26 16 13 8 20 2 16 51 34 166
2017 Operational 24 27 14 18 14 4 0 53 33 18
2017 Other 13 11 10 5 15 12 35 44 38 41

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 39 4 3 0 0 0 92 3 91
2017 Scientific and Professional 39 46 9 5 2 0 0 85 7 939
2017 Administration and Foreign Services 33 46 10 7 4 0 0 79 11 430
2017 Technical 34 48 10 6 2 0 0 81 8 571
2017 Administrative Support 32 44 11 8 5 0 0 76 13 165
2017 Operational 21 42 20 10 7 0 0 62 17 18
2017 Other 44 36 6 11 3 0 0 80 13 41

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 42 15 19 1 0 0 65 20 91
2017 Scientific and Professional 22 37 18 16 7 0 0 59 23 939
2017 Administration and Foreign Services 26 36 14 16 8 0 0 62 24 430
2017 Technical 23 36 20 13 7 0 0 60 20 571
2017 Administrative Support 29 35 13 11 13 0 0 64 24 166
2017 Operational 17 18 38 14 14 0 0 35 27 18
2017 Other 42 33 10 5 8 2 0 76 14 41

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 51 12 8 1 0 0 79 9 91
2017 Scientific and Professional 24 46 14 12 3 0 0 70 15 938
2017 Administration and Foreign Services 26 46 11 13 4 0 0 72 17 430
2017 Technical 24 45 17 11 3 0 0 69 14 571
2017 Administrative Support 34 45 8 7 5 0 1 80 13 166
2017 Operational 7 45 24 17 7 0 0 52 24 18
2017 Other 36 41 17 7 0 0 0 77 7 40

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 44 3 2 0 0 0 95 2 91
2017 Scientific and Professional 37 43 10 7 4 0 0 80 10 939
2017 Administration and Foreign Services 34 46 11 6 3 0 0 80 10 430
2017 Technical 33 43 14 6 3 0 0 77 9 572
2017 Administrative Support 42 42 9 4 2 1 0 85 6 166
2017 Operational 24 48 28 0 0 0 0 72 0 18
2017 Other 48 36 13 0 3 0 0 84 3 41

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 52 5 8 2 0 0 85 10 91
2017 Scientific and Professional 28 43 14 10 5 0 0 71 15 939
2017 Administration and Foreign Services 27 42 15 10 6 0 0 69 16 430
2017 Technical 26 42 19 7 6 0 0 68 13 571
2017 Administrative Support 32 37 12 8 10 0 0 69 19 166
2017 Operational 10 42 28 0 20 0 0 52 20 18
2017 Other 38 45 2 10 5 0 0 83 15 41

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 28 1 1 0 0 0 98 1 91
2017 Scientific and Professional 57 35 5 2 1 0 0 92 2 933
2017 Administration and Foreign Services 52 37 8 3 1 0 0 89 3 431
2017 Technical 55 36 7 1 1 0 0 91 2 572
2017 Administrative Support 52 34 10 2 2 0 0 86 4 166
2017 Operational 52 35 7 0 7 0 0 86 7 18
2017 Other 55 26 15 3 0 0 0 81 3 41

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 40 4 4 1 0 0 90 5 91
2017 Scientific and Professional 30 43 12 10 5 0 0 73 15 934
2017 Administration and Foreign Services 30 44 12 10 3 0 0 74 14 430
2017 Technical 27 45 14 10 3 0 0 73 13 572
2017 Administrative Support 24 45 15 9 7 0 0 69 16 164
2017 Operational 21 38 24 10 7 0 0 58 17 18
2017 Other 41 38 10 7 2 0 3 81 8 41

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 26 12 1 2 0 0 85 3 91
2017 Scientific and Professional 37 36 13 9 5 0 0 74 13 932
2017 Administration and Foreign Services 38 36 15 8 3 0 0 74 11 431
2017 Technical 35 40 13 8 4 0 0 75 12 570
2017 Administrative Support 32 37 15 7 8 0 1 70 15 166
2017 Operational 21 31 31 4 14 0 0 52 17 18
2017 Other 52 35 7 5 0 0 0 88 5 41

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 41 7 11 4 0 1 78 16 91
2017 Scientific and Professional 27 38 16 12 6 0 1 65 18 933
2017 Administration and Foreign Services 29 40 14 11 5 0 0 69 16 431
2017 Technical 28 42 19 7 3 0 1 70 10 571
2017 Administrative Support 29 47 10 6 8 0 0 76 14 166
2017 Operational 20 32 21 7 20 0 0 52 27 18
2017 Other 52 33 7 6 2 0 0 85 8 41

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 44 4 3 0 0 0 92 3 91
2017 Scientific and Professional 45 41 9 4 1 0 0 86 5 934
2017 Administration and Foreign Services 44 38 9 7 2 0 0 82 9 431
2017 Technical 45 37 13 3 1 0 0 82 5 571
2017 Administrative Support 45 33 12 6 4 0 0 78 11 166
2017 Operational 24 56 7 7 7 0 0 80 14 18
2017 Other 54 29 8 9 0 0 0 83 9 41

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 29 22 18 21 0 0 39 39 91
2017 Scientific and Professional 20 41 20 10 6 0 1 63 17 936
2017 Administration and Foreign Services 28 40 18 10 3 0 1 69 13 429
2017 Technical 28 43 21 6 1 0 1 72 7 572
2017 Administrative Support 42 35 15 5 2 1 0 77 7 166
2017 Operational 17 45 31 7 0 0 0 62 7 18
2017 Other 39 51 5 0 3 2 0 91 4 41

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 32 45 11 8 0 1 19 36 91
2017 Scientific and Professional 10 27 40 15 7 0 1 22 38 935
2017 Administration and Foreign Services 14 27 36 14 6 0 3 20 43 430
2017 Technical 8 28 37 18 7 1 2 25 37 568
2017 Administrative Support 7 23 34 19 10 1 8 31 32 166
2017 Operational 10 27 52 7 4 0 0 10 38 18
2017 Other 7 17 30 17 20 2 7 41 27 41

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 25 35 21 12 1 1 34 31 90
2017 Scientific and Professional 10 20 30 25 12 1 2 38 31 930
2017 Administration and Foreign Services 11 21 26 24 11 2 4 37 35 429
2017 Technical 6 19 30 23 13 4 4 40 27 566
2017 Administrative Support 7 14 27 22 17 2 10 45 25 165
2017 Operational 7 14 34 38 7 0 0 45 20 18
2017 Other 2 3 19 23 36 5 13 72 6 41

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 32 32 15 6 1 0 21 46 90
2017 Scientific and Professional 22 29 27 13 6 1 2 19 53 932
2017 Administration and Foreign Services 17 27 27 15 8 1 4 25 46 430
2017 Technical 17 26 29 16 6 3 4 23 46 570
2017 Administrative Support 9 18 33 21 8 2 9 32 31 166
2017 Operational 10 7 65 18 0 0 0 18 17 18
2017 Other 2 21 13 14 28 7 15 54 29 41

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 19 51 20 7 0 0 27 23 91
2017 Scientific and Professional 5 14 38 29 12 0 2 42 19 932
2017 Administration and Foreign Services 11 14 34 28 10 1 3 39 26 429
2017 Technical 6 15 35 28 12 1 3 42 21 566
2017 Administrative Support 6 9 27 31 19 1 7 54 16 164
2017 Operational 7 7 34 48 4 0 0 52 14 18
2017 Other 3 11 21 11 41 3 10 60 16 41

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 22 45 11 7 1 1 18 36 90
2017 Scientific and Professional 13 25 31 18 9 1 3 28 40 934
2017 Administration and Foreign Services 19 25 26 14 9 1 5 25 47 429
2017 Technical 8 21 30 25 12 1 3 39 30 569
2017 Administrative Support 8 20 26 22 14 2 8 40 32 166
2017 Operational 14 28 34 10 14 0 0 25 41 18
2017 Other 0 10 15 18 41 4 12 70 12 41

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 9 22 41 23 0 1 65 13 89
2017 Scientific and Professional 2 8 23 38 21 3 5 64 12 932
2017 Administration and Foreign Services 7 15 22 27 19 2 8 52 24 429
2017 Technical 2 6 16 34 30 4 8 73 9 567
2017 Administrative Support 4 9 28 19 21 7 12 50 16 166
2017 Operational 7 7 14 35 28 4 7 70 15 18
2017 Other 2 2 3 21 50 9 13 91 5 41

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 36 39 6 1 0 0 7 55 90
2017 Scientific and Professional 24 29 31 10 4 1 2 14 54 934
2017 Administration and Foreign Services 14 25 34 13 6 2 4 21 42 430
2017 Technical 14 28 29 14 7 3 5 23 45 568
2017 Administrative Support 5 19 33 22 11 3 7 36 26 166
2017 Operational 14 7 35 21 17 0 7 41 22 18
2017 Other 3 19 14 9 33 9 13 53 29 41
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 15 4 8 2 0 2 85 10 91
2017 Scientific and Professional 60 20 7 6 5 0 3 82 11 939
2017 Administration and Foreign Services 64 19 6 7 3 0 2 85 9 431
2017 Technical 56 20 9 5 6 0 3 79 11 572
2017 Administrative Support 57 24 7 5 2 1 6 86 7 166
2017 Operational 66 24 0 4 0 0 7 96 4 18
2017 Other 77 10 3 2 2 0 7 93 4 41

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 40 14 6 3 1 3 76 9 90
2017 Scientific and Professional 21 32 20 11 7 7 4 59 19 937
2017 Administration and Foreign Services 28 29 18 8 8 6 5 63 17 430
2017 Technical 19 33 22 9 8 5 3 56 19 571
2017 Administrative Support 22 31 13 11 14 4 6 58 28 166
2017 Operational 21 24 35 14 7 0 0 45 20 18
2017 Other 28 24 11 4 7 5 21 71 15 41

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 26 10 3 1 0 0 86 4 91
2017 Scientific and Professional 41 35 10 7 5 1 0 77 12 938
2017 Administration and Foreign Services 46 29 9 8 7 0 1 76 15 431
2017 Technical 33 36 14 9 6 1 1 70 16 572
2017 Administrative Support 39 28 8 13 10 1 1 68 24 166
2017 Operational 31 21 24 10 14 0 0 52 24 18
2017 Other 60 19 7 8 3 0 3 81 12 41

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 30 7 7 1 0 0 86 8 91
2017 Scientific and Professional 37 41 9 9 3 1 0 79 12 938
2017 Administration and Foreign Services 36 34 11 11 5 2 2 72 16 431
2017 Technical 28 42 12 10 4 2 2 73 14 571
2017 Administrative Support 31 37 13 10 5 2 2 70 16 165
2017 Operational 38 28 20 7 7 0 0 66 14 18
2017 Other 45 25 10 0 5 6 10 83 5 41

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 25 8 2 2 0 0 88 4 91
2017 Scientific and Professional 31 34 11 8 5 10 1 73 14 938
2017 Administration and Foreign Services 29 30 13 11 6 10 1 67 19 431
2017 Technical 24 29 16 11 7 11 3 62 20 572
2017 Administrative Support 19 27 14 12 13 11 3 54 29 166
2017 Operational 28 28 17 7 7 7 7 64 16 18
2017 Other 36 9 12 0 5 31 7 73 7 41

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 41 16 16 5 0 1 62 22 91
2017 Scientific and Professional 7 20 21 19 10 20 2 35 38 937
2017 Administration and Foreign Services 13 21 18 16 11 18 3 43 34 431
2017 Technical 9 16 21 20 15 17 2 31 43 572
2017 Administrative Support 10 16 18 16 14 23 4 35 40 166
2017 Operational 21 10 38 7 0 17 7 41 9 18
2017 Other 23 22 7 7 6 28 7 69 20 41

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 35 3 5 1 0 0 90 7 91
2017 Scientific and Professional 46 41 7 4 2 0 0 87 6 935
2017 Administration and Foreign Services 49 33 8 6 4 0 0 82 10 429
2017 Technical 39 44 8 6 2 0 1 84 8 572
2017 Administrative Support 41 41 6 5 6 0 1 82 11 165
2017 Operational 28 34 20 10 0 7 0 67 11 18
2017 Other 64 24 5 2 5 0 0 88 6 41
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 35 10 16 4 0 0 69 21 91
2017 Scientific and Professional 30 41 13 8 6 1 0 72 15 938
2017 Administration and Foreign Services 36 37 13 9 4 0 0 74 14 430
2017 Technical 35 36 16 8 4 1 0 71 13 572
2017 Administrative Support 41 31 14 7 6 0 1 73 13 166
2017 Operational 21 21 41 10 7 0 0 42 17 18
2017 Other 53 27 4 12 5 0 0 80 17 41

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 34 13 5 1 0 0 80 7 91
2017 Scientific and Professional 44 32 12 6 4 1 1 77 10 937
2017 Administration and Foreign Services 47 28 12 6 4 2 1 77 11 431
2017 Technical 42 32 14 6 3 2 1 76 10 572
2017 Administrative Support 42 30 10 8 7 2 2 75 15 166
2017 Operational 21 35 24 14 7 0 0 56 20 18
2017 Other 54 26 9 7 5 0 0 80 12 41

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 34 7 9 3 0 0 81 12 91
2017 Scientific and Professional 36 40 11 8 5 1 0 76 13 939
2017 Administration and Foreign Services 42 36 8 8 5 1 0 79 13 430
2017 Technical 38 33 14 10 4 1 1 72 14 569
2017 Administrative Support 42 28 10 15 5 1 0 70 20 166
2017 Operational 14 48 17 0 14 7 0 67 15 18
2017 Other 49 33 7 5 2 2 2 85 7 41

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 86 8 2 2 1 0 1 94 3 91
2017 Scientific and Professional 73 14 5 2 3 0 4 90 5 936
2017 Administration and Foreign Services 82 12 2 1 1 0 1 95 2 428
2017 Technical 72 13 5 2 4 0 3 88 6 570
2017 Administrative Support 71 19 4 3 1 0 2 91 4 166
2017 Operational 72 21 0 0 0 0 7 100 0 18
2017 Other 79 15 0 3 2 0 2 95 5 41

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 23 10 3 2 2 7 83 6 90
2017 Scientific and Professional 48 24 9 6 3 5 4 80 10 936
2017 Administration and Foreign Services 45 23 9 7 6 6 3 75 14 430
2017 Technical 40 31 9 5 4 5 5 79 10 571
2017 Administrative Support 44 16 9 7 12 5 7 69 21 165
2017 Operational 34 21 17 7 14 7 0 60 22 18
2017 Other 56 21 4 2 6 8 3 87 9 41

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 29 8 5 1 0 0 86 7 91
2017 Scientific and Professional 49 31 11 5 3 1 0 80 9 938
2017 Administration and Foreign Services 55 24 8 6 5 1 0 81 11 431
2017 Technical 50 30 8 6 4 1 1 82 10 571
2017 Administrative Support 56 22 9 5 7 1 0 79 12 166
2017 Operational 28 38 10 10 14 0 0 66 24 18
2017 Other 60 28 6 2 2 2 0 90 4 41

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 29 8 5 0 1 0 87 6 91
2017 Scientific and Professional 48 30 12 5 4 1 0 78 9 937
2017 Administration and Foreign Services 52 25 9 7 4 3 0 79 11 431
2017 Technical 51 28 10 5 4 1 0 80 9 572
2017 Administrative Support 57 21 10 4 6 1 0 79 10 166
2017 Operational 35 21 31 7 7 0 0 56 14 18
2017 Other 62 22 10 4 0 2 0 86 4 40

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 32 8 8 1 0 1 83 9 91
2017 Scientific and Professional 44 31 13 7 5 0 0 76 11 936
2017 Administration and Foreign Services 50 29 8 6 6 0 0 79 12 430
2017 Technical 47 27 11 9 4 1 0 75 14 572
2017 Administrative Support 53 22 11 5 7 1 1 77 12 166
2017 Operational 31 34 17 4 7 0 7 70 11 18
2017 Other 58 19 10 14 0 0 0 77 14 41
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 40 11 11 1 1 2 77 12 85
2017 Scientific and Professional 16 37 19 15 5 3 5 57 22 187
2017 Administration and Foreign Services 35 35 14 3 6 3 6 76 9 106
2017 Technical 25 35 33 3 0 0 5 63 3 40

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 34 14 2 1 2 0 82 3 91
2017 Scientific and Professional 26 35 17 8 4 9 0 67 14 938
2017 Administration and Foreign Services 30 33 17 7 4 9 1 69 12 431
2017 Technical 24 32 19 8 5 12 0 64 15 572
2017 Administrative Support 30 27 20 9 6 7 1 63 15 165
2017 Operational 35 14 34 0 7 10 0 54 8 18
2017 Other 41 27 8 0 5 19 0 84 6 41

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 31 19 8 2 0 0 71 10 91
2017 Scientific and Professional 19 37 19 12 11 3 0 58 23 937
2017 Administration and Foreign Services 23 38 18 11 6 3 1 64 17 430
2017 Technical 19 30 24 14 8 4 0 51 23 572
2017 Administrative Support 27 30 22 9 6 4 2 61 16 165
2017 Operational 21 21 38 14 7 0 0 42 20 18
2017 Other 35 34 11 7 5 9 0 75 13 41

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 40 25 13 7 1 0 54 20 91
2017 Scientific and Professional 11 31 24 16 12 6 0 45 30 938
2017 Administration and Foreign Services 15 30 23 18 7 6 0 48 27 431
2017 Technical 12 27 28 17 8 9 1 42 27 572
2017 Administrative Support 18 31 24 11 7 9 1 54 20 166
2017 Operational 21 4 52 17 7 0 0 24 24 18
2017 Other 25 24 11 12 5 24 0 64 22 41

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 37 16 7 4 2 0 73 11 91
2017 Scientific and Professional 16 32 21 13 10 8 0 52 25 938
2017 Administration and Foreign Services 19 33 19 10 10 8 0 57 22 431
2017 Technical 17 26 23 15 10 9 0 47 28 572
2017 Administrative Support 20 29 22 12 9 7 1 53 23 166
2017 Operational 17 28 24 10 20 0 0 45 31 18
2017 Other 36 28 7 10 3 16 0 75 16 41

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 52 20 13 3 0 0 64 17 91
2017 Scientific and Professional 9 34 21 20 12 3 0 44 34 935
2017 Administration and Foreign Services 13 34 19 20 11 3 0 48 32 431
2017 Technical 12 30 24 19 12 3 0 44 32 571
2017 Administrative Support 17 28 22 17 12 4 1 47 30 165
2017 Operational 14 35 31 7 14 0 0 48 20 18
2017 Other 30 24 16 4 8 20 0 66 14 41
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 60 13 9 2 1 0 75 11 91
2017 Scientific and Professional 17 41 20 14 7 0 0 58 22 937
2017 Administration and Foreign Services 21 42 17 13 6 1 0 64 19 427
2017 Technical 18 41 22 14 4 1 0 59 19 572
2017 Administrative Support 28 44 16 9 2 1 0 72 12 166
2017 Operational 7 45 34 7 7 0 0 52 14 18
2017 Other 21 44 19 2 7 5 0 69 10 41

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 30 8 0 0 0 0 92 0 91
2017 Scientific and Professional 41 42 10 4 1 2 1 85 5 938
2017 Administration and Foreign Services 32 44 15 3 1 4 1 80 4 428
2017 Technical 28 44 18 3 1 5 1 76 4 571
2017 Administrative Support 29 40 15 5 2 7 2 76 7 166
2017 Operational 31 31 14 0 7 10 7 75 8 18
2017 Other 42 31 10 3 5 9 0 80 9 41

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 22 9 3 1 2 0 87 4 91
2017 Scientific and Professional 27 36 16 11 4 4 1 67 16 934
2017 Administration and Foreign Services 30 37 14 11 3 4 0 70 15 429
2017 Technical 23 33 18 12 7 5 1 61 20 571
2017 Administrative Support 31 29 15 10 6 6 2 66 17 165
2017 Operational 18 31 27 10 7 7 0 52 18 18
2017 Other 43 15 8 10 9 14 0 68 23 41

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 34 19 7 1 1 0 72 8 91
2017 Scientific and Professional 14 34 26 15 6 5 1 50 22 935
2017 Administration and Foreign Services 15 26 23 16 7 9 2 47 27 430
2017 Technical 10 26 29 15 10 8 2 40 28 572
2017 Administrative Support 12 19 30 14 7 15 4 38 26 166
2017 Operational 15 15 37 11 0 15 7 38 14 17
2017 Other 18 38 12 19 5 8 0 61 26 41

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 27 23 7 1 11 12 60 10 91
2017 Scientific and Professional 9 20 22 16 14 17 2 36 38 937
2017 Administration and Foreign Services 14 20 20 12 13 16 4 43 32 430
2017 Technical 12 20 24 18 12 12 1 38 34 571
2017 Administrative Support 10 18 20 11 18 19 4 37 37 165
2017 Operational 10 34 24 0 24 7 0 48 26 18
2017 Other 21 25 18 5 9 21 0 59 18 41

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 21 9 3 2 0 3 85 6 91
2017 Scientific and Professional 49 25 12 6 3 1 4 77 10 936
2017 Administration and Foreign Services 60 22 8 5 2 2 2 85 7 430
2017 Technical 47 24 11 9 3 1 4 76 13 570
2017 Administrative Support 53 23 12 4 1 2 5 81 6 166
2017 Operational 78 11 11 0 0 0 0 89 0 17
2017 Other 73 15 2 0 2 3 5 96 2 41

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 22 5 1 0 1 2 93 1 91
2017 Scientific and Professional 58 22 7 3 1 4 4 87 5 935
2017 Administration and Foreign Services 61 24 6 2 1 4 3 91 3 430
2017 Technical 52 28 9 3 2 3 3 84 6 572
2017 Administrative Support 60 25 8 4 1 2 1 88 4 166
2017 Operational 78 22 0 0 0 0 0 100 0 17
2017 Other 73 18 0 0 2 2 5 98 2 41

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 46 18 4 4 0 0 74 9 91
2017 Scientific and Professional 15 35 19 18 12 2 0 51 30 937
2017 Administration and Foreign Services 20 38 14 13 11 2 0 61 25 431
2017 Technical 12 28 23 17 17 3 0 42 34 568
2017 Administrative Support 24 26 19 14 13 4 1 52 28 166
2017 Operational 7 42 31 7 14 0 0 48 20 18
2017 Other 38 27 11 7 2 14 2 78 10 41

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 32 13 10 11 2 7 62 23 91
2017 Scientific and Professional 17 33 16 16 15 3 1 51 33 937
2017 Administration and Foreign Services 15 25 16 17 23 2 1 42 41 430
2017 Technical 11 20 15 22 27 4 2 32 52 571
2017 Administrative Support 11 15 16 19 29 6 3 29 53 166
2017 Operational 17 21 14 7 38 0 4 39 46 18
2017 Other 25 15 9 5 4 17 25 70 15 41

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 42 9 7 1 0 0 83 8 91
2017 Scientific and Professional 20 44 19 11 5 1 0 64 16 937
2017 Administration and Foreign Services 23 39 21 8 6 3 0 64 15 431
2017 Technical 17 38 24 11 3 6 0 59 15 572
2017 Administrative Support 17 31 26 13 5 7 0 52 20 166
2017 Operational 17 24 31 14 14 0 0 42 27 18
2017 Other 26 39 11 12 0 12 0 74 14 41

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 37 13 1 2 2 0 83 3 90
2017 Scientific and Professional 32 36 19 4 2 6 0 73 7 935
2017 Administration and Foreign Services 39 32 16 3 3 6 0 76 7 430
2017 Technical 36 38 15 4 2 5 1 78 5 570
2017 Administrative Support 35 31 18 6 4 4 1 70 11 165
2017 Operational 22 52 18 0 0 7 0 80 0 17
2017 Other 41 34 7 3 0 11 3 88 4 41

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 38 5 0 1 0 0 93 1 91
2017 Scientific and Professional 36 44 12 4 2 1 0 82 6 937
2017 Administration and Foreign Services 42 39 10 4 2 2 0 84 7 431
2017 Technical 35 46 13 2 1 2 1 83 4 568
2017 Administrative Support 43 34 15 4 2 2 0 78 6 164
2017 Operational 22 52 15 0 0 11 0 84 0 17
2017 Other 55 33 3 2 2 2 3 93 3 41

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 31 3 1 1 0 0 95 2 91
2017 Scientific and Professional 46 39 8 5 3 0 0 85 7 938
2017 Administration and Foreign Services 50 38 6 4 2 0 0 88 6 430
2017 Technical 41 44 8 4 2 0 0 85 6 571
2017 Administrative Support 47 39 9 4 2 0 0 85 6 166
2017 Operational 28 45 14 0 7 7 0 78 7 18
2017 Other 60 32 6 0 0 2 0 94 0 41

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 32 9 3 1 0 0 87 4 91
2017 Scientific and Professional 36 34 16 8 4 0 0 71 13 938
2017 Administration and Foreign Services 39 36 13 7 5 0 0 75 12 431
2017 Technical 34 37 16 10 3 0 0 71 13 571
2017 Administrative Support 40 30 16 5 8 1 0 70 13 165
2017 Operational 28 34 17 14 7 0 0 62 20 18
2017 Other 46 44 5 3 2 0 0 89 5 41

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 35 6 7 1 0 0 87 8 91
2017 Scientific and Professional 31 38 15 11 5 0 0 70 16 938
2017 Administration and Foreign Services 36 38 15 6 4 0 0 75 10 431
2017 Technical 30 38 18 10 4 0 0 68 14 570
2017 Administrative Support 35 37 17 7 4 1 0 72 11 165
2017 Operational 18 38 17 14 14 0 0 56 27 18
2017 Other 58 30 6 3 2 0 0 88 5 41

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 29 13 3 1 0 0 82 4 91
2017 Scientific and Professional 37 27 17 8 4 5 1 68 14 937
2017 Administration and Foreign Services 40 28 14 9 7 4 0 70 16 430
2017 Technical 32 29 19 9 5 4 1 65 15 572
2017 Administrative Support 39 27 12 9 8 5 0 69 18 166
2017 Operational 21 34 10 10 14 10 0 62 27 18
2017 Other 37 16 18 5 7 14 4 64 15 41
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 25 49 25 91
2017 Scientific and Professional 13 60 27 937
2017 Administration and Foreign Services 20 52 29 431
2017 Technical 11 60 29 571
2017 Administrative Support 15 47 38 166
2017 Operational 10 32 58 18
2017 Other 67 16 17 40

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 39 13 9 30 0 9 23
2017 Scientific and Professional 32 18 12 28 3 8 118
2017 Administration and Foreign Services 26 25 35 8 1 5 86
2017 Technical 50 13 11 8 11 6 62
2017 Administrative Support 20 24 40 8 4 4 25
2017 Other 0 4 0 2 93 0 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 10 90 91
2017 Scientific and Professional 10 90 938
2017 Administration and Foreign Services 14 86 431
2017 Technical 12 88 571
2017 Administrative Support 15 85 166

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 53 97
2017 Administration and Foreign Services 54 61
2017 Technical 46 68
2017 Administrative Support 46 26

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 54 97
2017 Administration and Foreign Services 53 61
2017 Technical 71 68
2017 Administrative Support 69 26

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 97
2017 Technical 0 68
2017 Administrative Support 0 26

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 97
2017 Administration and Foreign Services 0 61
2017 Technical 0 68
2017 Administrative Support 0 26

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 5 97
2017 Administration and Foreign Services 14 61

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 97
2017 Administrative Support 0 26

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 97
2017 Technical 0 68
2017 Administrative Support 0 26

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 42 97
2017 Administration and Foreign Services 41 61
2017 Technical 43 68
2017 Administrative Support 27 26

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 34 97
2017 Administration and Foreign Services 38 61
2017 Technical 41 68
2017 Administrative Support 42 26

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 45 97
2017 Administration and Foreign Services 42 61
2017 Technical 47 68
2017 Administrative Support 46 26

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 34 97
2017 Administration and Foreign Services 47 61
2017 Technical 46 68
2017 Administrative Support 39 26

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 34 97
2017 Administration and Foreign Services 28 61
2017 Technical 26 68
2017 Administrative Support 23 26

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 53 97
2017 Administration and Foreign Services 44 61
2017 Technical 62 68
2017 Administrative Support 61 26

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 29 97
2017 Administration and Foreign Services 21 61
2017 Technical 31 68
2017 Administrative Support 24 26

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 97
2017 Administrative Support 0 26

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 61

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 10 97
2017 Technical 19 68

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 40 97
2017 Administration and Foreign Services 33 61
2017 Technical 47 68
2017 Administrative Support 62 26

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 25 97
2017 Administration and Foreign Services 22 61
2017 Technical 31 68
2017 Administrative Support 20 26

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 5 97
2017 Administration and Foreign Services 11 61
2017 Technical 10 68

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 44 97
2017 Administration and Foreign Services 54 61
2017 Technical 49 68
2017 Administrative Support 50 26

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 26 97
2017 Administration and Foreign Services 23 61
2017 Technical 32 68

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 97
2017 Administration and Foreign Services 13 61
2017 Technical 18 68

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 15 97
2017 Administration and Foreign Services 19 61
2017 Technical 13 68
2017 Administrative Support 35 26

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 97

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 97
2017 Administration and Foreign Services 14 61
2017 Technical 9 68
2017 Administrative Support 0 26

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 97
2017 Administration and Foreign Services 10 61
2017 Technical 7 68

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 32 97
2017 Administration and Foreign Services 24 61
2017 Technical 31 68
2017 Administrative Support 23 26

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 94
2017 Administration and Foreign Services 20 59
2017 Technical 9 65

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 27 94
2017 Administration and Foreign Services 25 59
2017 Technical 18 65

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 94
2017 Administration and Foreign Services 10 59
2017 Technical 11 65

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 94
2017 Administration and Foreign Services 12 59

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 11 94
2017 Administration and Foreign Services 15 59
2017 Technical 11 65

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 6 94

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Technical 9 65

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 14 94
2017 Administration and Foreign Services 12 59
2017 Technical 11 65

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 94
2017 Administration and Foreign Services 14 59
2017 Technical 11 65

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 39 94
2017 Administration and Foreign Services 15 59
2017 Technical 29 65
2017 Administrative Support 31 23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 94
2017 Technical 9 65

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 49 94
2017 Administration and Foreign Services 43 59
2017 Technical 43 65
2017 Administrative Support 53 23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 59

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 50 94
2017 Administration and Foreign Services 40 59
2017 Technical 49 65
2017 Administrative Support 44 23

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Technical 0 65
2017 Administrative Support 0 23

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 94
2017 Administration and Foreign Services 9 59
2017 Technical 14 65

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 97 3 97
2017 Administration and Foreign Services 98 2 61
2017 Technical 94 6 68
2017 Administrative Support 96 4 26

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 28 11 7 1 18 4 76 10 91
2017 Scientific and Professional 12 14 18 6 3 37 11 49 17 938
2017 Administration and Foreign Services 15 15 21 5 4 29 11 50 15 431
2017 Technical 14 13 22 5 4 35 7 46 16 572
2017 Administrative Support 17 14 17 6 5 30 11 52 18 166
2017 Operational 4 41 24 0 0 24 7 65 0 18
2017 Other 21 12 4 0 3 49 11 82 8 41

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 35 11 5 1 2 0 82 7 91
2017 Scientific and Professional 24 30 19 6 3 15 2 65 12 938
2017 Administration and Foreign Services 26 29 19 6 3 15 2 66 11 430
2017 Technical 25 29 23 5 3 13 1 63 10 572
2017 Administrative Support 30 29 19 2 5 11 2 69 9 166
2017 Operational 17 34 28 4 7 10 0 58 12 18
2017 Other 40 22 6 2 2 25 3 87 5 41
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 16 4 3 1 0 66 74 13 91
2017 Scientific and Professional 20 53 12 10 2 2 0 75 13 939
2017 Administration and Foreign Services 22 45 13 7 3 3 7 75 11 431
2017 Technical 19 53 17 7 2 3 0 73 9 572
2017 Administrative Support 19 47 19 8 2 5 1 70 10 166
2017 Operational 14 55 21 10 0 0 0 69 10 18
2017 Other 16 19 7 10 13 23 12 53 36 41

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 23 18 6 1 15 25 59 11 91
2017 Scientific and Professional 5 20 26 11 7 28 2 37 26 938
2017 Administration and Foreign Services 7 16 28 7 3 27 12 38 16 431
2017 Technical 5 21 28 12 5 26 3 36 25 571
2017 Administrative Support 5 20 27 8 7 29 5 37 22 165
2017 Operational 4 24 58 0 10 4 0 29 11 18
2017 Other 12 10 5 2 3 45 23 69 14 41

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 8 6 0 0 1 69 81 0 91
2017 Scientific and Professional 28 37 14 6 1 15 0 76 8 939
2017 Administration and Foreign Services 34 25 15 3 1 16 6 75 6 431
2017 Technical 29 34 17 6 1 12 0 72 9 572
2017 Administrative Support 38 21 19 4 1 14 2 71 6 166
2017 Operational 35 34 7 4 7 14 0 80 12 18
2017 Other 23 10 6 3 2 43 14 77 10 41

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 10 7 0 0 1 61 82 0 91
2017 Scientific and Professional 23 34 16 7 3 18 0 69 11 937
2017 Administration and Foreign Services 28 27 15 3 2 17 7 73 7 430
2017 Technical 22 32 21 8 2 15 1 63 12 571
2017 Administrative Support 29 23 25 4 2 16 1 63 7 165
2017 Operational 21 35 20 0 7 17 0 67 8 18
2017 Other 17 14 6 3 2 43 16 76 11 41
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 4 96 939
2017 Administration and Foreign Services 5 95 431
2017 Technical 4 96 570
2017 Administrative Support 7 93 166
2017 Operational 0 100 18

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 41 39
2017 Administration and Foreign Services 40 20
2017 Technical 32 22

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 90 39
2017 Administration and Foreign Services 85 20
2017 Technical 86 22
2017 Administrative Support 100 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Administrative Support 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 39
2017 Administration and Foreign Services 0 20
2017 Technical 0 22
2017 Administrative Support 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Administrative Support 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 20
2017 Administrative Support 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 39
2017 Technical 0 22
2017 Administrative Support 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 38

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 27 38
2017 Technical 27 22

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Administrative Support 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 32 38
2017 Technical 27 22

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 21 38
2017 Administration and Foreign Services 36 20
2017 Technical 32 22

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 20
2017 Technical 0 22
2017 Administrative Support 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 38
2017 Administration and Foreign Services 0 20
2017 Technical 0 22
2017 Administrative Support 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Administrative Support 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 25 20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 38
2017 Administration and Foreign Services 0 20
2017 Technical 0 22

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 38

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 38
2017 Administration and Foreign Services 0 20
2017 Technical 0 22
2017 Administrative Support 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 24 38
2017 Administration and Foreign Services 24 20
2017 Technical 32 22

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 31 39
2017 Technical 32 22

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 39
2017 Technical 23 22

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Administrative Support 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 39
2017 Administration and Foreign Services 32 20

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 20
2017 Administrative Support 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 20
2017 Technical 0 22

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 39

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 51 39
2017 Administration and Foreign Services 41 20
2017 Technical 59 22
2017 Administrative Support 45 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 20
2017 Technical 0 22
2017 Administrative Support 0 10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 37
2017 Administration and Foreign Services 0 20

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 20
2017 Administrative Support 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 20
2017 Administrative Support 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 20

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 20
2017 Administrative Support 0 10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 37

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 30 37
2017 Administration and Foreign Services 36 20
2017 Technical 32 22

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 20

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 35 37
2017 Administration and Foreign Services 56 20
2017 Technical 59 22
2017 Administrative Support 60 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 37
2017 Administration and Foreign Services 0 20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 60 37
2017 Administration and Foreign Services 71 20
2017 Technical 64 22
2017 Administrative Support 50 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 37
2017 Technical 0 22
2017 Administrative Support 0 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 14 37

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 97 3 39
2017 Administration and Foreign Services 94 6 20
2017 Technical 91 9 22
2017 Administrative Support 100 0 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 25 15 0 1 26 9 75 2 91
2017 Scientific and Professional 12 13 19 3 2 43 9 52 9 938
2017 Administration and Foreign Services 16 15 21 2 2 35 9 56 7 430
2017 Technical 12 16 22 2 2 40 6 53 7 571
2017 Administrative Support 15 11 25 1 3 37 8 47 8 166
2017 Operational 10 17 28 0 0 38 7 50 0 18
2017 Other 19 7 7 0 2 49 16 76 5 41

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 29 15 3 1 6 1 80 5 90
2017 Scientific and Professional 24 30 18 5 2 19 1 69 9 938
2017 Administration and Foreign Services 28 27 20 2 2 19 2 69 5 429
2017 Technical 25 33 20 2 1 18 1 71 4 571
2017 Administrative Support 29 23 22 2 5 18 1 64 9 166
2017 Operational 14 21 31 0 0 34 0 53 0 18
2017 Other 34 16 3 2 0 34 12 92 3 41
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 26 16 2 2 0 0 79 5 91
2017 Scientific and Professional 45 30 14 6 3 1 1 77 9 936
2017 Administration and Foreign Services 43 30 12 8 5 0 2 75 13 429
2017 Technical 40 33 15 7 3 0 1 74 11 571
2017 Administrative Support 38 29 17 8 3 1 4 70 12 165
2017 Operational 7 29 29 7 21 0 7 39 30 17
2017 Other 43 33 12 9 2 0 2 78 11 41

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 21 33 14 18 0 0 34 33 91
2017 Scientific and Professional 14 28 29 20 10 0 0 42 30 937
2017 Administration and Foreign Services 13 28 27 19 11 0 1 42 31 430
2017 Technical 20 30 27 14 8 0 1 50 23 571
2017 Administrative Support 24 30 32 7 6 1 1 54 13 166
2017 Operational 17 52 17 7 7 0 0 69 14 18
2017 Other 32 30 23 6 9 0 0 62 15 41

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 29 27 21 7 0 0 44 28 91
2017 Scientific and Professional 20 36 24 13 5 0 2 57 18 934
2017 Administration and Foreign Services 18 32 24 13 11 0 2 52 24 431
2017 Technical 27 30 23 15 5 0 1 57 20 569
2017 Administrative Support 32 33 20 7 4 1 4 68 11 165
2017 Operational 28 48 10 14 0 0 0 76 14 18
2017 Other 51 24 6 13 5 0 0 76 18 41

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 23 29 22 12 0 0 38 34 91
2017 Scientific and Professional 12 25 27 21 13 1 1 38 35 939
2017 Administration and Foreign Services 15 25 22 18 17 1 2 42 36 429
2017 Technical 22 27 23 18 9 1 1 49 27 572
2017 Administrative Support 28 31 13 12 11 2 2 62 24 166
2017 Operational 18 41 7 17 17 0 0 59 34 18
2017 Other 58 26 9 2 5 0 0 84 7 41

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 33 22 14 12 0 3 50 27 91
2017 Scientific and Professional 28 33 20 10 5 1 3 64 15 939
2017 Administration and Foreign Services 38 29 15 6 5 0 7 72 12 430
2017 Technical 44 32 11 5 3 0 5 80 8 571
2017 Administrative Support 52 16 8 4 2 2 16 82 7 166
2017 Operational 45 41 14 0 0 0 0 86 0 18
2017 Other 68 10 10 3 3 0 5 82 7 41

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 32 25 20 7 0 0 49 26 91
2017 Scientific and Professional 24 35 23 12 6 0 1 59 18 937
2017 Administration and Foreign Services 31 28 22 12 7 0 1 59 19 428
2017 Technical 36 35 18 7 3 0 1 72 10 569
2017 Administrative Support 45 24 18 8 3 1 1 71 11 165
2017 Operational 48 21 24 4 4 0 0 69 7 18
2017 Other 43 29 8 11 8 0 0 72 20 41

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 38 20 11 3 0 0 66 14 91
2017 Scientific and Professional 18 33 26 14 8 0 1 52 22 938
2017 Administration and Foreign Services 24 36 23 12 4 0 0 60 17 427
2017 Technical 27 34 20 12 4 1 2 63 17 569
2017 Administrative Support 32 30 20 6 4 2 5 67 11 165
2017 Operational 31 38 21 4 7 0 0 69 10 18
2017 Other 48 25 22 3 2 0 0 73 5 41

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 11 31 30 24 4 0 0 42 29 91
2017 Scientific and Professional 13 30 27 19 11 0 0 43 30 938
2017 Administration and Foreign Services 15 32 26 17 9 0 1 47 26 427
2017 Technical 19 30 29 15 6 1 1 50 21 569
2017 Administrative Support 23 38 22 11 2 1 3 64 13 165
2017 Operational 24 34 24 10 7 0 0 58 17 18
2017 Other 39 29 13 16 3 0 0 68 19 41

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 34 19 17 2 0 0 63 19 91
2017 Scientific and Professional 18 35 25 13 9 1 0 53 22 938
2017 Administration and Foreign Services 22 32 23 12 9 0 2 55 21 428
2017 Technical 29 30 23 11 5 0 2 60 17 570
2017 Administrative Support 33 36 13 9 5 0 3 72 14 165
2017 Operational 34 38 10 10 7 0 0 72 17 18
2017 Other 40 25 24 7 5 0 0 64 12 41

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 19 27 24 7 0 0 42 31 91
2017 Scientific and Professional 27 33 23 11 4 1 1 61 16 938
2017 Administration and Foreign Services 26 33 20 12 7 0 1 60 19 427
2017 Technical 35 32 20 7 3 2 2 70 10 568
2017 Administrative Support 33 35 18 9 3 1 1 70 12 164
2017 Operational 38 34 7 10 10 0 0 72 21 18
2017 Other 51 27 12 7 3 0 0 78 10 41

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 12 4 3 0 0 3 92 3 91
2017 Scientific and Professional 64 23 8 2 1 0 2 89 3 939
2017 Administration and Foreign Services 63 20 8 4 2 0 3 86 6 431
2017 Technical 55 29 10 2 1 0 1 86 4 572
2017 Administrative Support 65 19 7 2 1 1 4 89 4 166
2017 Operational 59 20 21 0 0 0 0 79 0 18
2017 Other 62 26 8 2 3 0 0 87 5 41

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 89 8 0 3 0 0 0 97 3 91
2017 Scientific and Professional 79 10 4 2 2 1 1 91 4 939
2017 Administration and Foreign Services 76 10 4 2 3 0 4 90 5 431
2017 Technical 77 11 5 1 3 1 2 91 4 570
2017 Administrative Support 75 5 5 3 4 2 7 87 8 166
2017 Operational 93 7 0 0 0 0 0 100 0 18
2017 Other 83 6 2 0 2 5 2 96 2 41

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 25 9 0 0 0 0 91 0 91
2017 Scientific and Professional 58 29 8 3 1 0 1 88 4 938
2017 Administration and Foreign Services 52 31 8 4 2 0 3 86 6 429
2017 Technical 52 30 11 3 1 1 1 84 5 570
2017 Administrative Support 51 27 12 5 1 1 4 82 6 166
2017 Operational 62 31 7 0 0 0 0 93 0 18
2017 Other 71 14 5 2 5 2 2 88 7 41

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 26 5 2 1 0 0 91 3 91
2017 Scientific and Professional 58 22 11 5 4 0 1 80 9 937
2017 Administration and Foreign Services 62 20 9 4 3 0 2 84 7 430
2017 Technical 60 20 10 5 3 1 1 82 8 571
2017 Administrative Support 59 21 6 4 5 1 4 84 10 166
2017 Operational 59 21 7 7 7 0 0 80 14 18
2017 Other 64 17 4 8 4 2 2 84 12 41

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 29 15 7 1 0 1 77 8 91
2017 Scientific and Professional 55 16 6 1 1 0 21 90 2 937
2017 Administration and Foreign Services 55 10 5 1 0 0 28 91 2 430
2017 Technical 56 9 3 1 0 0 31 94 2 570
2017 Administrative Support 53 3 1 0 0 1 42 99 0 165
2017 Operational 72 0 7 0 0 0 21 91 0 18
2017 Other 59 2 0 2 0 0 38 97 3 40

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 16 8 4 2 0 2 85 7 90
2017 Scientific and Professional 66 19 7 2 0 0 5 90 3 935
2017 Administration and Foreign Services 68 17 6 2 1 0 7 91 3 429
2017 Technical 71 15 3 1 0 1 9 95 1 570
2017 Administrative Support 72 16 3 0 0 2 7 97 0 165
2017 Operational 79 14 7 0 0 0 0 93 0 18
2017 Other 85 8 0 0 0 2 5 100 0 41

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 21 10 2 3 0 1 84 6 91
2017 Scientific and Professional 52 24 12 5 6 0 2 77 11 939
2017 Administration and Foreign Services 59 23 7 3 5 0 3 85 8 430
2017 Technical 48 28 11 5 5 1 2 79 10 572
2017 Administrative Support 56 21 10 5 1 3 4 83 7 166
2017 Operational 62 31 0 7 0 0 0 93 7 18
2017 Other 61 14 3 7 6 0 9 82 15 41

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 21 8 1 0 0 3 91 1 91
2017 Scientific and Professional 58 27 9 2 1 0 3 87 3 936
2017 Administration and Foreign Services 51 29 12 3 2 0 3 83 5 431
2017 Technical 55 29 9 2 1 0 3 87 4 571
2017 Administrative Support 54 27 12 1 1 1 3 85 2 165
2017 Operational 62 14 24 0 0 0 0 76 0 18
2017 Other 62 16 8 5 7 0 2 79 12 41

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 18 43 21 9 0 0 28 29 91
2017 Scientific and Professional 6 31 41 17 5 0 0 38 22 939
2017 Administration and Foreign Services 11 33 35 15 6 0 0 44 21 431
2017 Technical 13 32 38 11 4 1 1 46 15 571
2017 Administrative Support 16 38 31 10 4 1 1 55 14 166
2017 Operational 24 18 34 10 14 0 0 42 24 18
2017 Other 12 50 32 3 3 0 0 62 6 41

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 21 45 20 7 0 0 26 29 91
2017 Scientific and Professional 4 19 44 25 8 0 0 33 23 938
2017 Administration and Foreign Services 9 21 38 23 8 0 1 31 30 428
2017 Technical 4 15 39 27 15 0 1 42 19 568
2017 Administrative Support 8 15 39 25 13 0 1 38 23 163
2017 Operational 14 4 38 21 24 0 0 45 17 18
2017 Other 9 11 32 34 15 0 0 48 19 41

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 37 24 15 9 2 0 50 25 91
2017 Scientific and Professional 7 29 26 18 11 9 0 39 32 938
2017 Administration and Foreign Services 11 31 24 14 10 9 1 46 27 431
2017 Technical 11 27 26 18 8 10 1 42 29 571
2017 Administrative Support 15 30 19 13 11 12 1 51 27 165
2017 Operational 7 10 28 14 14 21 7 24 38 18
2017 Other 15 10 21 22 4 29 0 35 36 41

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 24 38 24 10 2 1 0 63 12 91
2017 Scientific and Professional 16 38 18 17 7 4 0 56 25 938
2017 Administration and Foreign Services 17 39 20 11 8 5 0 59 20 429
2017 Technical 17 39 22 13 7 2 1 57 20 568
2017 Administrative Support 22 32 22 14 8 1 1 55 22 166
2017 Operational 14 24 38 4 7 14 0 44 12 18
2017 Other 35 26 19 9 0 10 0 69 10 41
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 9 91 91
2017 Scientific and Professional 10 90 938
2017 Administration and Foreign Services 13 87 431
2017 Technical 8 92 571
2017 Administrative Support 12 88 166

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 73 27 92
2017 Administration and Foreign Services 76 24 56
2017 Technical 72 28 43
2017 Administrative Support 85 15 20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 52 34 6 3 3 2 0 87 6 67
2017 Administration and Foreign Services 60 35 2 0 3 0 0 95 3 43
2017 Technical 42 39 10 10 0 0 0 81 10 31
2017 Administrative Support 29 71 0 0 0 0 0 100 0 17
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 36 10 1 1 9 0 47 53 91
2017 Scientific and Professional 70 15 3 1 0 10 1 79 21 937
2017 Administration and Foreign Services 62 19 8 2 2 6 3 68 32 431
2017 Technical 68 14 5 1 1 9 1 76 24 572
2017 Administrative Support 74 10 5 2 2 5 2 80 20 166
2017 Operational 45 24 20 0 0 10 0 50 50 18
2017 Other 55 10 4 2 0 27 2 77 23 41

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 7 43
2017 Scientific and Professional 11 175
2017 Administration and Foreign Services 11 122
2017 Technical 7 113
2017 Administrative Support 17 28

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 7 43
2017 Scientific and Professional 14 175
2017 Administration and Foreign Services 26 122
2017 Technical 11 113
2017 Administrative Support 18 28

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 4 43
2017 Scientific and Professional 10 175
2017 Administration and Foreign Services 15 122
2017 Technical 9 113
2017 Administrative Support 11 28

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 27 43
2017 Scientific and Professional 15 175
2017 Administration and Foreign Services 37 122
2017 Technical 30 113
2017 Administrative Support 21 28

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 0 43
2017 Scientific and Professional 1 175
2017 Administration and Foreign Services 8 122
2017 Technical 7 113
2017 Administrative Support 11 28

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 63 43
2017 Scientific and Professional 62 175
2017 Administration and Foreign Services 40 122
2017 Technical 52 113
2017 Administrative Support 47 28

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 54 30 14 0 0 2 43
2017 Scientific and Professional 21 62 10 5 1 1 179
2017 Administration and Foreign Services 10 67 10 8 2 3 125
2017 Technical 18 58 10 7 1 6 117
2017 Administrative Support 19 71 3 0 0 6 31

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 16 13 11 0 0 25 67 15 44
2017 Scientific and Professional 14 29 22 9 3 2 21 55 16 182
2017 Administration and Foreign Services 17 29 12 13 13 2 14 55 31 128
2017 Technical 9 29 24 9 6 6 18 50 19 121
2017 Administrative Support 19 19 3 16 10 3 29 57 38 31

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 0 9 13 2 11 48 39 38 44
2017 Scientific and Professional 8 16 24 7 6 5 35 39 21 182
2017 Administration and Foreign Services 11 20 15 11 13 6 25 44 35 128
2017 Technical 9 26 19 13 2 9 21 51 22 121
2017 Administrative Support 9 16 0 16 16 3 39 44 56 31
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