2017 Public Service Employee Survey Results for National Research Council Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 48 6 13 5 0 0 75 18 2004
2017 Term 31 57 3 7 1 0 0 89 8 279
2017 Student 58 30 0 12 0 0 0 88 12 27
2011 Indeterminate (permanent) 40 43 5 8 3 0 0 83 12 2543
2011 Term 42 48 4 6 1 0 0 90 7 401
2011 Casual 44 44 0 11 0 0 0 89 11 18
2011 Student 62 30 0 8 0 0 0 92 8 23
2008 Indeterminate (permanent) 46 41 4 7 2 0 0 88 8 2549
2008 Term 46 45 3 5 1 0 0 91 5 431
2008 Casual 49 51 0 0 0 0 0 100 0 14
2008 Student 58 40 0 3 0 0 0 97 3 35

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 63 23 7 4 2 1 1 87 6 2004
2017 Term 70 20 5 1 2 1 1 92 3 279
2017 Student 100 0 0 0 0 0 0 100 0 27
2011 Indeterminate (permanent) 69 18 5 4 2 0 2 89 6 2544
2011 Term 73 18 3 3 1 1 2 93 4 401
2011 Casual 72 10 11 0 0 0 6 88 0 18
2011 Student 96 4 0 0 0 0 0 100 0 23
2008 Indeterminate (permanent) 72 17 4 3 2 1 1 90 5 2546
2008 Term 74 15 5 4 1 1 0 90 5 431
2008 Casual 72 20 8 0 0 0 0 92 0 14
2008 Student 92 3 0 3 0 3 0 97 3 35

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 60 20 6 7 4 0 1 82 12 2003
2017 Term 62 22 4 7 4 0 0 85 11 279
2017 Student 97 0 3 0 0 0 0 97 0 27
2011 Indeterminate (permanent) 65 17 5 6 5 0 2 83 11 2542
2011 Term 70 14 5 5 3 1 1 86 9 401
2011 Casual 56 27 6 6 0 0 6 88 6 18
2011 Student 100 0 0 0 0 0 0 100 0 23
2008 Indeterminate (permanent) 67 16 5 6 4 0 1 85 10 2546
2008 Term 68 15 6 7 4 0 0 84 10 431
2008 Casual 94 6 0 0 0 0 0 100 0 14
2008 Student 92 3 3 3 0 0 0 95 3 35

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 37 6 7 3 0 0 85 10 2005
2017 Term 50 36 5 6 2 0 0 86 8 279
2017 Student 81 12 3 5 0 0 0 93 5 27
2011 Indeterminate (permanent) 50 35 5 6 3 0 0 86 9 2542
2011 Term 48 38 7 7 1 0 0 86 8 398
2011 Casual 43 41 11 5 0 0 0 84 5 17
2011 Student 77 9 10 4 0 0 0 86 4 23

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 41 14 13 6 0 0 67 19 2004
2017 Term 33 41 9 11 5 0 1 75 16 278
2017 Student 57 27 3 14 0 0 0 84 14 27
2011 Indeterminate (permanent) 23 37 17 15 7 0 2 61 22 2544
2011 Term 32 38 13 7 6 1 3 73 14 397
2011 Casual 18 67 5 10 0 0 0 85 10 18
2011 Student 66 13 8 13 0 0 0 79 13 23
2008 Indeterminate (permanent) 27 41 14 11 5 0 2 69 16 2548
2008 Term 26 43 14 10 3 1 3 72 14 431
2008 Casual 12 35 16 21 0 0 16 56 25 14
2008 Student 53 25 0 5 3 0 14 91 9 35

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 38 7 4 2 0 0 87 6 2002
2017 Term 55 33 6 4 2 0 0 88 6 278
2017 Student 47 38 7 7 0 0 0 85 7 27
2011 Indeterminate (permanent) 52 35 7 4 2 0 0 87 6 2541
2011 Term 59 31 4 4 2 0 0 90 6 401
2011 Casual 46 54 0 0 0 0 0 100 0 18
2011 Student 70 26 0 4 0 0 0 96 4 23
2008 Indeterminate (permanent) 52 36 6 4 2 0 0 88 6 2549
2008 Term 54 36 5 3 1 0 0 91 4 430
2008 Casual 65 35 0 0 0 0 0 100 0 14
2008 Student 51 41 6 3 0 0 0 92 3 35

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 34 5 4 2 0 0 90 5 2001
2017 Term 58 30 6 5 1 0 0 88 6 278
2017 Student 52 38 5 5 0 0 0 90 5 27
2011 Indeterminate (permanent) 58 33 4 3 1 0 0 91 4 2541
2011 Term 63 29 4 3 1 0 0 92 4 398
2011 Casual 45 55 0 0 0 0 0 100 0 18
2011 Student 49 47 4 0 0 0 0 96 0 23
2008 Indeterminate (permanent) 56 35 4 3 1 0 0 91 5 2550
2008 Term 56 35 4 3 1 0 0 91 4 431
2008 Casual 70 22 8 0 0 0 0 92 0 13
2008 Student 44 43 8 5 0 0 0 87 5 35

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 36 6 4 1 0 0 90 4 2000
2017 Term 59 32 3 4 1 0 0 92 5 277
2017 Student 66 23 3 9 0 0 0 88 9 27

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 35 13 8 3 1 1 75 12 1998
2017 Term 54 27 11 4 2 1 1 83 6 277
2017 Student 61 15 10 5 4 5 0 80 10 27
2011 Indeterminate (permanent) 38 37 12 8 5 0 0 75 13 2542
2011 Term 44 34 9 6 2 2 2 82 9 399
2011 Casual 56 17 18 9 0 0 0 72 9 18
2011 Student 64 14 4 5 4 0 9 86 10 23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 20 12 14 23 2 10 44 42 2001
2017 Term 25 24 12 10 16 2 11 57 30 278
2017 Student 7 12 5 7 12 14 44 44 44 27
2011 Indeterminate (permanent) 19 21 10 13 25 2 10 45 43 2542
2011 Term 24 18 13 13 15 7 9 51 34 400
2011 Casual 33 18 13 16 21 0 0 51 37 18
2011 Student 25 10 9 4 14 0 39 56 29 23
2008 Indeterminate (permanent) 23 22 10 13 20 1 11 51 38 2541
2008 Term 23 23 14 12 15 4 9 53 31 428
2008 Casual 19 13 7 14 24 0 23 42 49 14
2008 Student 16 5 13 19 8 8 31 35 43 35

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 47 10 6 2 0 0 82 9 2004
2017 Term 46 37 9 5 3 0 0 83 8 278
2017 Student 47 38 3 12 0 0 0 85 12 27
2011 Indeterminate (permanent) 38 42 9 7 4 0 0 80 11 2544
2011 Term 47 39 7 5 2 0 0 86 7 400
2011 Casual 29 65 6 0 0 0 0 94 0 18
2011 Student 61 35 0 0 4 0 0 96 4 23
2008 Indeterminate (permanent) 42 41 9 5 3 0 0 83 9 2541
2008 Term 41 45 7 5 2 0 0 86 7 431
2008 Casual 53 47 0 0 0 0 0 100 0 14
2008 Student 46 41 3 8 3 0 0 87 11 35

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 36 18 16 8 0 0 58 24 2005
2017 Term 35 39 12 9 4 1 0 75 13 278
2017 Student 47 34 7 7 5 0 0 81 12 27
2011 Indeterminate (permanent) 17 38 17 16 12 0 0 55 28 2550
2011 Term 27 44 13 12 4 0 0 71 16 400
2011 Casual 39 33 17 10 0 0 0 72 10 18
2011 Student 55 31 9 0 4 0 0 87 4 23

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 47 14 12 4 0 0 71 16 2003
2017 Term 31 41 15 9 4 0 0 72 13 278
2017 Student 33 48 16 3 0 0 0 81 3 27

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 43 11 6 3 0 0 79 10 2005
2017 Term 38 45 11 4 2 0 0 83 7 279
2017 Student 49 38 13 0 0 0 0 87 0 27
2011 Indeterminate (permanent) 36 41 11 6 5 1 0 78 11 2552
2011 Term 44 38 8 7 2 0 0 83 9 400
2011 Casual 33 33 19 15 0 0 0 66 15 18
2011 Student 56 27 12 0 0 5 0 87 0 23
2008 Indeterminate (permanent) 47 37 8 4 2 1 0 85 7 2550
2008 Term 44 41 7 5 3 1 0 86 7 430
2008 Casual 49 36 7 8 0 0 0 85 8 14
2008 Student 43 41 5 8 3 0 0 84 11 35

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 42 16 9 7 0 0 68 16 2004
2017 Term 34 45 10 5 4 1 0 80 10 279
2017 Student 45 41 0 10 5 0 0 85 15 27

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 36 7 2 1 0 0 91 2 2001
2017 Term 57 31 6 3 1 0 0 89 5 279
2017 Student 54 27 15 5 0 0 0 81 5 27
2011 Indeterminate (permanent) 64 28 5 2 1 0 0 92 3 2539
2011 Term 66 27 5 2 0 0 0 93 2 400
2011 Casual 78 22 0 0 0 0 0 100 0 18
2011 Student 78 22 0 0 0 0 0 100 0 23

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 43 13 10 5 0 0 72 15 1999
2017 Term 38 40 11 8 2 0 1 79 10 279
2017 Student 43 37 7 9 0 0 4 84 9 27
2011 Indeterminate (permanent) 29 39 13 11 8 0 0 68 19 2540
2011 Term 41 39 7 9 4 0 0 80 13 401
2011 Casual 50 39 5 6 0 0 0 89 6 18
2011 Student 61 34 5 0 0 0 0 95 0 23

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 38 14 8 5 0 0 73 13 1997
2017 Term 48 31 11 7 3 0 0 79 10 279
2017 Student 54 31 10 5 0 0 0 85 5 27

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 40 16 11 5 0 1 67 17 2000
2017 Term 38 39 12 5 5 0 1 78 10 279
2017 Student 56 29 10 5 0 0 0 85 5 27
2011 Indeterminate (permanent) 31 41 15 9 4 1 0 72 13 2546
2011 Term 39 40 10 4 2 2 2 83 7 398
2011 Casual 12 53 23 0 0 12 0 74 0 18
2011 Student 64 23 5 4 0 0 5 91 4 23

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 41 10 5 2 0 0 83 6 2001
2017 Term 57 27 9 3 2 0 0 85 6 279
2017 Student 58 27 3 12 0 0 0 85 12 27
2011 Indeterminate (permanent) 44 41 7 5 2 0 0 85 7 2545
2011 Term 56 35 5 3 2 0 0 91 4 400
2011 Casual 39 56 6 0 0 0 0 94 0 18
2011 Student 70 26 0 0 4 0 0 96 4 23
2008 Indeterminate (permanent) 49 39 6 4 2 0 0 88 5 2550
2008 Term 51 38 5 4 1 0 0 90 5 431
2008 Casual 65 29 0 6 0 0 0 94 6 14
2008 Student 56 36 8 0 0 0 0 92 0 35

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 40 20 9 5 0 1 65 15 2002
2017 Term 35 41 17 5 0 0 1 77 6 278
2017 Student 43 48 7 0 3 0 0 91 3 27
2011 Indeterminate (permanent) 24 38 20 10 7 0 1 63 17 2548
2011 Term 33 44 14 6 2 0 1 77 8 401
2011 Casual 27 47 14 11 0 0 0 74 11 18
2011 Student 54 23 13 4 6 0 0 77 10 22
2008 Indeterminate (permanent) 19 35 24 13 8 0 1 55 22 2547
2008 Term 26 40 20 10 3 0 1 67 14 431
2008 Casual 30 31 22 8 0 0 8 67 9 14
2008 Student 51 25 19 3 3 0 0 76 5 35

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 28 39 15 6 0 2 21 39 1998
2017 Term 9 19 33 21 14 1 4 36 29 278
2017 Student 7 7 30 21 27 0 7 52 16 27
2011 Indeterminate (permanent) 16 30 33 14 5 0 2 20 47 2535
2011 Term 8 24 34 16 11 1 5 29 34 400
2011 Casual 0 28 42 24 6 0 0 30 28 18
2011 Student 4 14 28 16 30 4 5 50 19 23
2008 Indeterminate (permanent) 8 26 37 20 7 0 2 27 35 2543
2008 Term 8 20 33 23 11 1 5 36 29 430
2008 Casual 15 21 7 28 21 0 8 53 39 14
2008 Student 3 5 34 25 26 0 7 55 8 35

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 20 30 24 11 2 3 37 31 1986
2017 Term 7 16 21 26 21 4 5 52 25 277
2017 Student 0 0 17 26 45 0 11 80 0 27
2011 Indeterminate (permanent) 19 26 27 16 9 1 3 26 47 2531
2011 Term 15 19 23 18 15 5 5 37 38 400
2011 Casual 0 27 49 6 0 18 0 8 33 18
2011 Student 9 0 13 14 51 5 9 74 11 23
2008 Indeterminate (permanent) 7 16 30 28 14 2 4 44 24 2544
2008 Term 7 13 19 29 19 5 7 54 24 431
2008 Casual 8 7 21 20 28 7 8 57 18 14
2008 Student 3 0 8 17 63 3 7 88 3 35

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 27 29 14 6 1 3 21 49 1995
2017 Term 15 22 26 16 11 5 5 30 41 279
2017 Student 0 16 12 15 38 5 14 66 19 27
2011 Indeterminate (permanent) 19 25 29 16 7 1 3 24 46 2533
2011 Term 12 21 24 18 12 6 7 35 38 400
2011 Casual 6 21 45 22 6 0 0 29 26 18
2011 Student 10 4 26 22 29 0 9 56 15 23
2008 Indeterminate (permanent) 15 23 30 18 10 1 3 29 40 2537
2008 Term 10 17 28 23 12 3 7 39 29 428
2008 Casual 22 8 16 26 20 0 8 50 33 14
2008 Student 0 5 10 25 50 0 9 83 6 35

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 15 37 28 10 1 3 39 22 1991
2017 Term 3 8 27 32 24 1 5 60 12 276
2017 Student 0 9 18 10 56 0 7 71 10 27
2011 Indeterminate (permanent) 8 15 36 27 10 0 3 39 24 2537
2011 Term 4 11 21 34 22 2 5 61 16 401
2011 Casual 0 10 34 37 19 0 0 56 10 18
2011 Student 0 5 9 30 51 0 5 85 5 23
2008 Indeterminate (permanent) 5 15 35 30 11 0 3 43 21 2539
2008 Term 4 9 29 29 21 1 6 54 15 428
2008 Casual 0 7 0 43 42 0 8 92 8 14
2008 Student 0 3 9 18 66 0 4 88 3 35

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 25 30 18 9 1 3 28 40 1996
2017 Term 9 11 24 26 21 1 8 52 22 277
2017 Student 0 7 12 13 56 3 9 78 8 27
2011 Indeterminate (permanent) 19 26 27 17 8 1 3 26 46 2540
2011 Term 8 18 28 22 17 2 7 42 28 400
2011 Casual 10 10 22 38 13 0 6 54 22 18
2011 Student 0 9 30 9 43 0 9 57 10 23
2008 Indeterminate (permanent) 12 25 30 19 11 1 3 30 38 2539
2008 Term 4 12 23 28 22 2 8 56 19 427
2008 Casual 0 16 32 22 22 0 8 48 17 14
2008 Student 0 0 7 21 55 5 12 92 0 35

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 3 9 22 35 22 3 6 63 13 1993
2017 Term 6 9 13 23 29 9 11 65 18 275
2017 Student 3 0 0 17 64 5 12 97 3 27
2011 Indeterminate (permanent) 4 8 22 34 23 2 7 62 14 2531
2011 Term 5 9 19 23 25 7 12 59 17 401
2011 Casual 6 10 5 39 23 6 11 75 19 18
2011 Student 0 5 9 18 55 0 14 84 6 23
2008 Indeterminate (permanent) 4 10 24 33 21 2 6 59 15 2536
2008 Term 3 9 18 23 29 5 12 63 15 429
2008 Casual 8 0 8 39 30 0 15 81 9 14
2008 Student 0 7 8 13 35 14 23 77 10 35

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 28 32 12 5 1 3 18 49 1996
2017 Term 11 20 24 18 13 6 7 36 36 279
2017 Student 0 16 13 8 45 7 12 65 19 27
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 59 20 7 6 4 0 3 82 10 2005
2017 Term 65 15 5 7 4 0 3 83 12 279
2017 Student 81 9 0 0 0 0 9 100 0 27
2011 Indeterminate (permanent) 62 15 6 6 5 0 5 82 12 2545
2011 Term 69 13 6 3 4 1 4 86 8 399
2011 Casual 67 10 5 11 0 0 6 83 12 18
2011 Student 78 4 4 4 0 0 10 91 4 23
2008 Indeterminate (permanent) 58 15 7 6 6 1 7 79 14 2545
2008 Term 66 14 4 5 6 1 3 84 12 430
2008 Casual 66 14 8 0 0 0 12 91 0 14
2008 Student 81 13 0 0 3 0 3 97 3 35

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 32 20 10 8 5 3 58 20 2000
2017 Term 32 25 15 6 6 9 8 68 14 279
2017 Student 30 24 10 3 0 5 29 81 4 27

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 33 11 9 6 1 0 73 15 2004
2017 Term 49 31 7 9 3 1 1 81 12 279
2017 Student 68 12 7 7 0 0 5 85 8 27

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 39 11 10 4 1 1 74 15 2002
2017 Term 44 36 8 6 2 4 0 84 8 279
2017 Student 49 25 7 0 0 5 14 91 0 27
2011 Indeterminate (permanent) 36 37 11 9 5 1 1 75 14 2550
2011 Term 42 36 9 7 2 3 0 81 10 398
2011 Casual 44 45 0 6 0 0 5 94 6 18
2011 Student 62 5 14 0 5 9 5 78 6 22
2008 Indeterminate (permanent) 34 38 10 11 5 1 1 73 16 2548
2008 Term 43 34 8 8 4 1 1 79 12 430
2008 Casual 64 22 6 8 0 0 0 86 8 14
2008 Student 62 25 0 0 0 5 7 100 0 35

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 32 13 9 7 9 1 68 18 2005
2017 Term 31 25 13 8 4 17 2 69 15 278
2017 Student 32 9 10 0 0 38 10 81 0 27
2011 Indeterminate (permanent) 36 30 12 9 6 5 2 70 16 2543
2011 Term 34 32 10 7 5 11 1 75 13 398
2011 Casual 34 33 0 10 0 24 0 87 13 18
2011 Student 60 10 4 0 5 17 5 89 6 23
2008 Indeterminate (permanent) 37 29 13 10 7 4 0 69 18 2547
2008 Term 36 30 13 7 5 8 2 74 12 431
2008 Casual 56 13 23 0 0 7 0 75 0 14
2008 Student 34 21 0 3 0 35 7 95 5 35

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 20 20 19 12 17 2 36 39 2004
2017 Term 15 15 16 10 9 31 4 46 30 279
2017 Student 27 19 7 5 3 29 9 75 13 27

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 40 8 5 3 0 0 84 8 2000
2017 Term 57 33 4 5 1 0 0 90 5 278
2017 Student 73 17 7 3 0 0 0 90 3 27
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 38 15 9 6 1 0 70 15 2004
2017 Term 45 37 8 6 3 0 1 83 9 279
2017 Student 59 24 3 12 3 0 0 83 14 27
2011 Indeterminate (permanent) 32 35 14 11 8 0 0 67 19 2547
2011 Term 41 36 9 9 3 1 1 78 13 398
2011 Casual 44 29 12 9 0 0 6 77 10 18
2011 Student 70 17 5 4 4 0 0 87 8 23
2008 Indeterminate (permanent) 30 35 13 12 9 0 1 65 21 2548
2008 Term 35 38 11 9 6 1 0 73 15 431
2008 Casual 28 36 15 14 8 0 0 64 22 14
2008 Student 47 37 8 5 3 0 0 84 8 35

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 32 14 7 4 1 1 75 11 2005
2017 Term 56 27 6 4 3 3 1 87 7 278
2017 Student 56 24 8 9 3 0 0 80 12 27
2011 Indeterminate (permanent) 41 31 13 8 6 1 0 72 15 2545
2011 Term 46 33 10 6 3 1 1 81 9 399
2011 Casual 49 39 0 12 0 0 0 88 12 18
2011 Student 82 10 4 4 0 0 0 92 4 23
2008 Indeterminate (permanent) 40 30 12 9 8 2 0 71 17 2549
2008 Term 47 27 9 9 6 2 0 76 15 431
2008 Casual 48 31 13 0 8 0 0 79 8 14
2008 Student 52 29 7 7 3 3 0 84 9 35

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 37 11 9 5 1 0 74 14 2002
2017 Term 50 33 7 6 4 0 1 83 10 279
2017 Student 57 24 9 7 0 0 3 83 8 27
2011 Indeterminate (permanent) 35 33 13 11 7 0 0 69 18 2540
2011 Term 41 36 10 8 4 0 1 78 12 399
2011 Casual 55 29 0 10 6 0 0 83 17 18
2011 Student 65 17 5 5 4 0 4 85 9 23
2008 Indeterminate (permanent) 33 32 11 13 9 0 0 66 22 2549
2008 Term 39 34 12 8 6 1 0 73 15 430
2008 Casual 42 37 0 13 8 0 0 79 21 14
2008 Student 44 36 9 3 3 3 3 85 6 35

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 74 14 4 2 3 0 3 91 5 1998
2017 Term 79 12 3 1 2 0 3 93 3 279
2017 Student 84 14 0 0 0 0 3 100 0 27
2011 Indeterminate (permanent) 73 12 4 3 4 0 5 89 7 2544
2011 Term 78 11 2 2 3 0 4 92 5 398
2011 Casual 88 0 6 0 0 0 6 94 0 18
2011 Student 91 0 4 0 0 0 5 96 0 23
2008 Indeterminate (permanent) 74 8 4 3 4 0 7 88 8 2547
2008 Term 76 9 4 3 4 1 4 89 7 431
2008 Casual 92 0 0 0 0 0 8 100 0 14
2008 Student 92 0 0 3 0 0 5 97 3 35

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 26 10 6 5 5 4 77 12 2000
2017 Term 54 20 7 5 2 5 6 84 8 278
2017 Student 68 17 3 0 3 5 5 94 3 27
2011 Indeterminate (permanent) 44 29 10 5 6 3 4 78 12 2542
2011 Term 53 26 8 2 1 5 4 87 4 400
2011 Casual 61 28 5 6 0 0 0 89 6 18
2011 Student 61 14 0 0 4 10 12 95 5 23

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 30 10 6 4 1 0 80 10 2004
2017 Term 65 23 5 4 3 0 0 88 7 279
2017 Student 64 26 4 3 3 0 0 91 5 27

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 28 12 5 4 1 0 78 10 2003
2017 Term 63 21 6 5 2 3 0 86 8 279
2017 Student 65 24 5 5 0 0 0 90 5 26

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 30 11 8 5 0 0 75 13 2003
2017 Term 61 23 7 5 3 0 1 85 8 278
2017 Student 62 22 7 10 0 0 0 83 10 27
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 37 17 10 4 2 5 66 15 422

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 33 18 8 5 9 0 65 14 2004
2017 Term 31 30 13 6 3 16 0 73 11 279
2017 Student 46 29 5 0 0 19 0 93 0 27
2011 Indeterminate (permanent) 19 28 21 12 12 8 0 51 26 2540
2011 Term 24 33 19 4 5 14 1 67 11 400
2011 Casual 11 33 27 10 6 11 0 51 19 18
2011 Student 49 18 10 0 5 8 10 82 6 22

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 34 21 13 9 3 0 56 22 2003
2017 Term 27 35 18 6 6 7 1 67 13 278
2017 Student 37 36 13 9 0 5 0 77 10 27
2011 Indeterminate (permanent) 13 25 20 17 22 2 0 39 40 2544
2011 Term 21 27 17 15 13 5 1 51 31 401
2011 Casual 6 39 21 10 18 6 0 48 30 18
2011 Student 50 24 12 0 10 4 0 77 10 23
2008 Indeterminate (permanent) 20 32 18 15 13 2 0 54 28 2548
2008 Term 28 33 17 9 8 4 1 64 18 431
2008 Casual 34 28 7 7 16 8 0 67 25 14
2008 Student 47 16 8 4 3 23 0 81 9 35

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 30 25 17 10 6 0 44 29 2005
2017 Term 19 28 21 10 6 15 1 56 19 279
2017 Student 27 26 10 12 0 24 0 71 16 27
2011 Indeterminate (permanent) 7 25 22 22 18 5 0 34 43 2545
2011 Term 13 26 19 21 10 11 0 45 35 399
2011 Casual 0 28 17 37 18 0 0 28 55 18
2011 Student 25 23 8 5 5 24 10 73 15 23
2008 Indeterminate (permanent) 10 32 20 20 12 5 0 45 34 2547
2008 Term 16 31 19 14 7 11 1 54 25 430
2008 Casual 15 21 13 23 16 12 0 41 44 14
2008 Student 17 22 5 15 0 36 5 67 25 35

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 30 21 13 11 8 0 51 26 2004
2017 Term 26 29 21 9 5 11 0 61 16 279
2017 Student 36 34 8 7 0 15 0 82 9 27
2011 Indeterminate (permanent) 11 26 18 18 19 8 0 40 40 2546
2011 Term 16 30 15 16 10 13 0 53 29 400
2011 Casual 6 39 26 6 0 22 0 59 7 18
2011 Student 30 22 13 9 5 16 5 66 17 23
2008 Indeterminate (permanent) 15 28 20 15 13 8 0 47 31 2549
2008 Term 23 32 13 12 11 9 0 60 25 430
2008 Casual 14 22 36 7 16 5 0 38 24 14
2008 Student 33 25 8 9 3 18 5 74 15 35

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 33 22 20 12 2 0 45 33 2000
2017 Term 20 32 19 13 8 7 1 56 23 279
2017 Student 34 24 15 3 5 20 0 72 9 27
2011 Indeterminate (permanent) 8 26 18 24 22 2 0 35 46 2546
2011 Term 15 30 16 19 14 5 0 48 35 399
2011 Casual 0 29 18 37 11 6 0 30 51 18
2011 Student 17 27 14 0 10 28 4 65 15 23
2008 Indeterminate (permanent) 11 34 17 22 13 2 0 47 36 2547
2008 Term 19 37 16 14 8 6 0 60 23 429
2008 Casual 0 34 35 8 23 0 0 34 31 14
2008 Student 37 13 9 5 3 30 3 75 12 35
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 42 21 13 6 1 0 60 20 2000
2017 Term 26 41 17 10 4 1 0 68 14 278
2017 Student 25 45 22 3 0 5 0 74 3 27
2011 Indeterminate (permanent) 17 35 17 16 14 1 0 52 31 2548
2011 Term 23 39 13 15 8 2 0 64 23 401
2011 Casual 11 40 11 27 6 5 0 54 34 18
2011 Student 49 42 0 0 4 4 0 96 4 22

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 42 14 3 2 3 1 81 5 2001
2017 Term 39 39 10 3 1 5 3 85 4 278
2017 Student 44 34 8 5 0 9 0 86 5 27
2011 Indeterminate (permanent) 35 37 15 5 3 4 1 76 8 2545
2011 Term 32 35 16 3 3 9 2 75 7 399
2011 Casual 23 45 19 7 0 5 0 73 7 16
2011 Student 44 33 0 0 5 13 5 94 6 22

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 34 17 11 5 4 1 65 17 1997
2017 Term 31 34 12 8 5 7 3 72 15 279
2017 Student 46 14 11 14 0 15 0 71 17 27
2011 Indeterminate (permanent) 29 30 15 12 7 4 2 63 20 2547
2011 Term 25 31 16 10 7 8 4 63 19 401
2011 Casual 21 34 5 17 0 24 0 72 22 18
2011 Student 36 18 18 4 9 0 15 63 16 22
2008 Indeterminate (permanent) 27 33 14 13 8 4 2 63 22 2548
2008 Term 29 30 14 12 8 6 2 64 22 430
2008 Casual 20 43 7 21 8 0 0 64 29 14
2008 Student 23 24 12 16 3 17 5 61 24 35

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 29 26 15 7 7 2 47 25 2000
2017 Term 14 27 28 11 7 11 2 47 21 279
2017 Student 21 38 9 23 0 9 0 65 25 27
2011 Indeterminate (permanent) 14 33 24 13 9 5 1 50 24 2538
2011 Term 14 33 20 14 5 12 3 55 22 400
2011 Casual 5 34 11 28 5 11 6 47 39 18
2011 Student 25 36 9 0 4 8 18 83 6 23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 20 22 16 14 15 2 37 36 2002
2017 Term 16 24 20 10 7 19 4 52 23 277
2017 Student 23 27 18 5 3 25 0 66 10 27
2011 Indeterminate (permanent) 11 19 21 18 18 12 2 35 41 2544
2011 Term 13 18 20 14 10 20 5 42 31 401
2011 Casual 0 29 21 11 5 22 12 44 24 18
2011 Student 38 27 4 5 4 8 14 83 12 23

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 24 11 6 3 1 3 79 10 1999
2017 Term 56 19 8 6 2 5 4 82 8 279
2017 Student 76 16 0 0 0 5 3 100 0 27

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 24 7 3 1 3 3 88 5 2000
2017 Term 60 21 5 2 2 6 4 90 5 279
2017 Student 81 16 0 0 0 0 3 100 0 27
2011 Indeterminate (permanent) 55 19 10 4 2 3 8 82 7 2544
2011 Term 56 20 7 2 1 6 8 88 4 398
2011 Casual 44 28 11 0 0 11 6 86 0 18
2011 Student 83 0 9 0 0 0 8 90 0 23
2008 Indeterminate (permanent) 57 19 10 3 2 3 6 84 5 2547
2008 Term 56 19 10 1 1 5 8 86 3 431
2008 Casual 39 23 14 0 0 0 24 82 0 14
2008 Student 75 5 0 0 0 5 14 100 0 35

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 33 20 16 13 2 0 49 30 2001
2017 Term 25 35 14 11 8 7 0 65 20 278
2017 Student 45 16 12 9 0 15 3 74 11 27
2011 Indeterminate (permanent) 14 30 19 19 17 1 0 44 36 2545
2011 Term 19 31 18 13 12 6 0 54 27 396
2011 Casual 22 20 34 6 12 6 0 45 19 18
2011 Student 51 13 13 5 4 0 14 74 11 23
2008 Indeterminate (permanent) 21 34 18 15 10 1 0 56 26 2546
2008 Term 21 36 18 12 9 4 0 59 22 431
2008 Casual 20 27 38 0 8 7 0 50 9 14
2008 Student 35 24 22 12 0 5 3 64 13 35

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 26 15 18 22 3 1 42 42 2002
2017 Term 21 31 16 14 10 6 1 56 26 279
2017 Student 22 10 3 7 3 22 35 72 22 27
2011 Indeterminate (permanent) 12 21 16 19 28 2 1 34 49 2541
2011 Term 16 21 14 18 21 6 3 41 43 397
2011 Casual 6 24 22 17 14 12 6 36 38 18
2011 Student 25 23 4 5 12 0 31 70 25 23
2008 Indeterminate (permanent) 14 26 15 19 23 1 1 42 43 2544
2008 Term 14 31 18 14 15 6 2 49 31 430
2008 Casual 20 15 15 13 8 7 22 49 30 14
2008 Student 12 16 5 13 7 5 42 53 38 35

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 39 22 11 5 3 0 60 17 2004
2017 Term 29 42 14 6 3 5 0 75 10 279
2017 Student 27 37 12 14 0 9 0 71 16 27

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 36 18 4 3 5 1 74 7 1997
2017 Term 49 26 12 3 1 8 1 83 4 278
2017 Student 41 34 7 4 0 9 5 87 5 27

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 43 13 4 2 2 0 81 6 1998
2017 Term 49 39 7 3 1 1 1 89 4 278
2017 Student 63 28 5 0 0 0 5 95 0 27
2011 Indeterminate (permanent) 30 39 17 7 5 2 0 71 12 2544
2011 Term 38 42 9 4 2 5 0 84 6 400
2011 Casual 11 47 24 6 0 12 0 66 6 18
2011 Student 58 30 4 0 4 4 0 92 4 23

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 40 9 4 3 0 0 85 7 2002
2017 Term 60 31 3 4 1 1 0 92 6 279
2017 Student 66 29 5 0 0 0 0 95 0 27
2011 Indeterminate (permanent) 35 37 14 7 6 0 0 72 13 2545
2011 Term 46 34 11 6 3 1 0 80 8 399
2011 Casual 22 55 6 18 0 0 0 77 18 18
2011 Student 73 19 0 0 4 4 0 96 4 23
2008 Indeterminate (permanent) 37 38 12 8 4 0 0 76 13 2548
2008 Term 44 39 8 5 2 1 0 84 8 430
2008 Casual 34 37 29 0 0 0 0 71 0 14
2008 Student 65 17 7 8 3 0 0 83 10 35

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 35 16 8 4 0 0 71 13 2003
2017 Term 50 31 9 6 4 0 0 81 9 278
2017 Student 47 43 5 5 0 0 0 90 5 27
2011 Indeterminate (permanent) 25 33 19 13 10 1 0 59 23 2543
2011 Term 31 40 17 7 4 1 0 72 11 401
2011 Casual 21 44 23 12 0 0 0 65 12 18
2011 Student 83 9 0 4 4 0 0 92 8 23

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 38 16 10 4 0 0 69 14 2002
2017 Term 42 39 9 7 3 0 0 81 10 279
2017 Student 66 26 3 5 0 0 0 93 5 27
2011 Indeterminate (permanent) 22 34 17 16 10 1 0 56 26 2541
2011 Term 29 39 16 11 5 1 0 68 16 400
2011 Casual 16 42 24 17 0 0 0 59 17 18
2011 Student 82 4 10 0 4 0 0 86 4 22
2008 Indeterminate (permanent) 32 40 13 10 5 0 0 72 14 2550
2008 Term 38 39 13 8 2 0 0 77 11 429
2008 Casual 41 45 6 8 0 0 0 86 8 14
2008 Student 56 30 11 3 0 0 0 87 3 35

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 28 17 9 5 4 1 67 15 2004
2017 Term 45 23 13 6 7 4 1 73 14 278
2017 Student 39 15 14 7 5 17 3 67 15 27
2011 Indeterminate (permanent) 30 28 16 11 10 4 1 61 22 2544
2011 Term 33 26 17 10 6 6 2 64 18 401
2011 Casual 27 28 11 12 0 22 0 70 15 18
2011 Student 61 13 14 0 4 8 0 81 4 23
2008 Indeterminate (permanent) 34 29 15 10 7 4 1 66 18 2546
2008 Term 33 31 14 10 6 6 0 69 16 429
2008 Casual 41 38 15 6 0 0 0 79 6 14
2008 Student 49 13 16 5 3 12 3 72 9 35
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 14 57 29 2002
2017 Term 15 55 30 279
2017 Student 83 4 13 27
2011 Indeterminate (permanent) 14 53 32 2550
2011 Term 24 38 37 399
2011 Casual 32 45 23 18
2011 Student 64 19 17 23

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 36 20 19 18 0 7 286
2017 Term 18 12 25 17 26 2 42
2017 Student 0 0 0 0 100 0 23
2011 Indeterminate (permanent) 26 13 31 20 9999 11 374
2011 Term 20 5 15 31 9999 28 99
2011 Student 0 0 0 20 9999 80 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 13 87 2002
2017 Term 9 91 279

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 50 249
2017 Term 67 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 62 249
2017 Term 38 25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 249

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 249
2017 Term 0 25

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 249

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 249

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Term 0 25

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 250
2017 Term 22 25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 250

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 46 250
2017 Term 42 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 250
2017 Term 42 25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 250

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 250
2017 Term 58 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 250
2017 Term 29 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Term 0 25

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 250

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 250
2017 Term 18 25

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 250
2017 Term 47 25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 250
2017 Term 32 25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 250
2017 Term 0 25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 50 250
2017 Term 34 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 250
2017 Term 31 25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 250
2017 Term 19 25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 250

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 250

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 250

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 250
2017 Term 22 25

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 250
2017 Term 0 25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 250
2017 Term 40 25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 238

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 238
2017 Term 37 24

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 238
2017 Term 20 24

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 238

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 238

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 238

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 238
2017 Term 0 24

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 238

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 238

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 238
2017 Term 25 24

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 238

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 48 238
2017 Term 33 24

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Term 0 24

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 50 238
2017 Term 25 24

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 238
2017 Term 0 24

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 238

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 97 3 250
2017 Term 96 4 25

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 15 20 6 4 33 9 49 17 2004
2017 Term 18 12 13 2 2 37 17 64 9 279
2017 Student 21 12 5 0 0 50 12 86 0 27

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 30 21 6 4 13 1 64 12 2003
2017 Term 34 30 10 2 1 19 3 82 4 279
2017 Student 42 24 5 3 0 22 5 89 4 27
2011 Indeterminate (permanent) 27 33 20 6 4 9 0 67 11 2539
2011 Term 34 28 15 4 2 16 1 75 8 398
2011 Casual 26 39 18 0 0 17 0 78 0 18
2011 Student 60 9 14 0 0 12 5 83 0 23
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 50 13 8 2 2 5 75 11 2006
2017 Term 17 46 18 11 4 4 0 66 15 279
2017 Student 17 13 5 7 14 29 14 53 38 27
2011 Indeterminate (permanent) 26 53 10 5 1 1 5 83 7 2545
2011 Term 17 43 15 14 4 5 1 64 20 399
2011 Casual 11 46 6 26 5 0 6 61 33 18
2011 Student 18 32 8 8 4 4 26 71 17 23
2008 Indeterminate (permanent) 25 51 11 5 2 1 5 81 7 2549
2008 Term 13 48 17 11 5 4 1 64 17 431
2008 Casual 16 59 13 8 0 0 5 78 8 14
2008 Student 20 3 0 16 5 26 30 51 49 35

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 5 20 28 10 6 26 6 36 23 2003
2017 Term 10 20 18 8 4 36 5 50 19 278
2017 Student 13 5 3 0 0 48 32 87 0 27
2011 Indeterminate (permanent) 7 24 25 13 7 17 6 41 26 2546
2011 Term 11 21 19 9 3 32 4 51 20 398
2011 Casual 0 18 24 5 0 47 6 38 11 17
2011 Student 9 0 8 0 10 34 39 33 37 23

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 31 15 5 2 13 5 73 8 2006
2017 Term 38 29 12 2 1 19 0 82 3 279
2017 Student 25 9 5 0 0 43 17 87 0 27
2011 Indeterminate (permanent) 33 32 14 5 2 9 5 76 8 2549
2011 Term 37 31 10 2 1 16 2 83 4 400
2011 Casual 23 50 17 0 0 10 0 81 0 18
2011 Student 31 13 8 5 0 8 35 77 9 23
2008 Indeterminate (permanent) 31 35 14 4 2 9 5 77 7 2546
2008 Term 32 34 14 4 1 14 2 77 6 431
2008 Casual 29 45 8 0 0 13 5 90 0 14
2008 Student 28 7 3 0 0 33 30 93 0 35

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 31 18 6 2 15 5 67 11 2001
2017 Term 30 25 15 2 1 26 1 75 4 279
2017 Student 17 15 5 0 0 43 19 86 0 27
2011 Indeterminate (permanent) 24 32 16 7 4 11 5 67 13 2545
2011 Term 29 30 12 3 2 22 2 78 6 400
2011 Casual 17 51 5 0 0 27 0 93 0 18
2011 Student 22 9 8 5 0 17 39 70 12 23
2008 Indeterminate (permanent) 30 31 15 8 5 6 4 69 14 2548
2008 Term 34 29 15 4 2 14 3 75 8 431
2008 Casual 50 42 0 0 8 0 0 92 8 14
2008 Student 19 12 0 0 0 41 28 100 0 35
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 5 95 2002
2017 Term 2 98 279
2017 Student 0 100 27

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 97

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 88 97

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 97

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 97

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 97

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 96

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 96

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 96

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 96

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 30 96

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 96

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 96

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 96

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 96

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 96

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 96

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 28 97

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 97

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 97

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 97

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 97

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 97

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 97

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 93

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 93

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 93

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 93

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 30 93

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 93

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 45 93

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 60 93

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 93

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 97 3 97

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 15 21 2 2 39 8 52 8 2001
2017 Term 18 12 13 1 1 42 12 67 4 279
2017 Student 18 10 5 0 0 50 17 84 0 27

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 30 20 4 2 18 1 68 7 2001
2017 Term 34 25 13 2 1 23 2 79 4 278
2017 Student 35 18 0 0 0 33 14 100 0 27
2011 Indeterminate (permanent) 32 35 18 3 2 10 0 75 5 2551
2011 Term 38 29 13 1 1 18 1 82 3 399
2011 Casual 22 28 24 0 0 26 0 68 0 18
2011 Student 54 15 4 0 0 22 5 94 0 22
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 31 14 7 4 0 2 74 11 1999
2017 Term 45 30 13 6 4 1 1 76 10 278
2017 Student 46 34 7 12 0 0 0 81 12 27

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 28 29 17 10 0 1 43 28 2002
2017 Term 25 32 23 16 4 0 0 57 20 279
2017 Student 37 30 21 3 9 0 0 67 12 27

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 32 25 14 6 0 2 54 20 1999
2017 Term 33 37 15 10 3 0 2 71 14 277
2017 Student 61 25 0 10 4 0 0 86 14 27

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 26 24 19 13 1 1 42 33 2004
2017 Term 28 29 17 14 10 1 0 58 24 278
2017 Student 68 25 0 3 4 0 0 93 7 27

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 30 17 8 5 1 5 69 13 2004
2017 Term 47 32 9 5 2 1 3 82 8 279
2017 Student 67 14 7 3 4 0 5 85 7 27

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 33 21 11 6 0 1 62 17 1998
2017 Term 41 28 22 6 2 0 1 70 8 278
2017 Student 38 35 5 9 12 0 0 74 21 27

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 34 23 13 6 1 1 57 19 1997
2017 Term 36 29 18 11 5 1 2 66 16 279
2017 Student 57 19 19 5 0 0 0 76 5 27

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 31 28 17 9 0 1 45 27 1996
2017 Term 31 29 18 14 6 1 0 61 21 278
2017 Student 46 29 13 12 0 0 0 75 12 27

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 33 23 12 8 0 1 56 20 1999
2017 Term 30 31 20 12 6 1 1 61 18 279
2017 Student 46 25 19 5 5 0 0 71 10 27

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 32 23 11 5 1 1 61 16 1995
2017 Term 39 35 13 7 3 2 1 76 10 279
2017 Student 61 20 7 7 5 0 0 81 12 27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 61 24 9 2 1 0 2 87 4 2006
2017 Term 66 22 8 1 1 0 1 89 3 279
2017 Student 66 25 5 0 4 0 0 91 4 27

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 78 10 5 2 2 1 2 91 5 2003
2017 Term 80 9 2 1 3 0 4 93 4 279
2017 Student 93 3 0 0 0 5 0 100 0 27

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 31 10 3 2 0 1 85 5 2002
2017 Term 66 22 6 3 1 0 2 90 4 277
2017 Student 85 8 3 0 5 0 0 93 5 27

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 22 10 5 4 0 1 81 9 2003
2017 Term 72 13 7 3 2 0 2 88 5 278
2017 Student 70 17 5 5 3 0 0 87 7 27

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 13 6 1 0 0 26 90 2 2001
2017 Term 66 6 1 1 0 0 26 98 1 278
2017 Student 64 0 0 0 0 0 36 100 0 27

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 18 6 2 1 1 6 91 2 1997
2017 Term 77 10 3 1 1 0 9 95 2 278
2017 Student 91 5 0 0 0 0 5 100 0 27

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 26 9 3 2 1 2 85 5 2006
2017 Term 22 18 18 20 21 0 2 41 41 278
2017 Student 70 4 0 7 8 0 10 82 18 27

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 28 10 2 1 0 3 86 3 2000
2017 Term 57 28 7 4 1 0 4 88 5 279
2017 Student 63 15 7 5 9 0 0 78 14 27

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 31 39 16 5 0 0 40 21 2005
2017 Term 16 37 35 7 5 0 0 53 12 279
2017 Student 9 59 27 0 4 0 0 69 4 27

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 18 41 24 10 0 0 34 25 1996
2017 Term 4 15 36 29 16 0 1 45 19 278
2017 Student 9 13 29 35 14 0 0 49 22 27

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 29 25 18 11 8 0 42 31 2003
2017 Term 12 25 28 11 6 16 2 46 20 279
2017 Student 14 7 26 19 3 31 0 30 32 27

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 37 21 15 8 3 0 55 24 1999
2017 Term 26 40 17 6 5 5 0 70 11 279
2017 Student 40 27 19 3 0 12 0 76 3 27
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 10 90 2002
2017 Term 9 91 279

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 75 25 200
2017 Term 76 24 25

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 43 5 3 1 1 0 90 5 150
2017 Term 68 16 11 0 5 0 0 84 5 19
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 16 5 1 1 8 2 74 26 2004
2017 Term 64 16 6 1 1 12 1 73 27 279
2017 Student 52 9 5 3 0 31 0 75 25 27

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 446
2017 Term 16 61

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 446
2017 Term 22 61

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 446
2017 Term 11 61

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 28 446
2017 Term 14 61

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 446
2017 Term 3 61

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 446
2017 Term 53 61

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 22 58 10 6 1 3 458
2017 Term 19 68 7 4 0 2 61

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 28 17 11 6 3 20 56 22 467
2017 Term 20 25 21 7 8 6 13 56 18 65

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 18 19 10 7 7 31 43 27 468
2017 Term 11 23 16 12 5 8 25 52 24 65
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