2017 Public Service Employee Survey Results for National Research Council Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	39	4	16	4	76	20	156
2017	AS-02	35	44	5	14	1	79	16	76
2017	AS-03	52	22	4	13	9	74	22	23
2017	AS-04	28	40	4	20	8	68	28	25
2017	AS-05	28	43	7	21	0	71	21	14
2011	AS	49	38	4	7	1	87	8	179
2011	AS-02	50	40	3	5	1	90	6	94
2011	AS-03	55	32	6	6	0	87	6	31
2011	AS-04	55	25	5	15	0	80	15	20
2011	AS-05	35	41	6	18	0	76	18	17
2008	AS	62	29	4	4	1	91	5	182
2008	AS-01	75	13	6	6	0	88	6	16
2008	AS-02	62	34	1	2	0	97	2	90
2008	AS-03	62	29	0	0	10	90	10	21
2008	AS-04	61	28	6	6	0	89	6	18
2008	AS-05	60	30	0	10	0	90	10	20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	65	24	5	3	1	1	1	91	5	156
2017	AS-02	66	25	4	4	0	1	0	92	4	76
2017	AS-03	69	13	13	4	0	0	0	82	4	23
2017	AS-04	61	32	4	0	4	0	0	92	4	25
2017	AS-05	64	36	0	0	0	0	0	100	0	14
2011	AS	74	18	4	2	1	1	1	93	3	179
2011	AS-02	76	18	3	1	0	2	0	96	1	94
2011	AS-03	65	26	6	3	0	0	0	90	3	31
2011	AS-04	85	0	5	5	5	0	0	85	10	20
2011	AS-05	65	24	6	0	6	0	0	88	6	17
2008	AS	81	13	1	3	1	0	1	95	4	180
2008	AS-01	81	6	0	13	0	0	0	88	13	16
2008	AS-02	85	9	2	1	1	0	1	95	2	88
2008	AS-03	71	19	0	5	5	0	0	90	10	21
2008	AS-04	83	11	0	6	0	0	0	94	6	18
2008	AS-05	65	35	0	0	0	0	0	100	0	20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	64	25	5	5	1	1	89	6	156
2017	AS-02	62	26	4	5	1	1	89	7	76
2017	AS-03	61	26	9	4	0	0	87	4	23
2017	AS-04	68	20	4	8	0	0	88	8	25
2017	AS-05	79	21	0	0	0	0	100	0	14
2011	AS	65	22	6	4	3	0	87	7	179
2011	AS-02	70	20	4	3	2	0	90	5	94
2011	AS-03	65	29	0	3	3	0	94	6	31
2011	AS-04	70	10	5	5	10	0	80	15	20
2011	AS-05	53	29	6	6	6	0	82	12	17
2008	AS	68	17	3	7	5	1	85	12	181
2008	AS-01	81	0	0	13	6	0	81	19	16
2008	AS-02	70	20	2	2	4	1	91	7	89
2008	AS-03	57	14	5	14	10	0	71	24	21
2008	AS-04	67	17	6	6	6	0	83	11	18
2008	AS-05	50	20	10	15	5	0	70	20	20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	53	28	7	6	6	0	81	12	156
2017	AS-02	46	30	9	9	5	0	76	14	76
2017	AS-03	74	13	9	0	4	0	87	4	23
2017	AS-04	52	32	4	4	8	0	84	12	25
2017	AS-05	50	28	7	14	0	0	79	14	14
2011	AS	50	31	6	9	4	1	81	13	180
2011	AS-02	46	29	8	12	3	1	77	15	95
2011	AS-03	55	26	3	6	10	0	81	16	31
2011	AS-04	60	25	0	5	10	0	85	15	20
2011	AS-05	59	29	6	6	0	0	88	6	17

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	37	10	16	7	0	0	68	23	156
2017	AS-02	29	38	9	18	6	0	0	67	24	76
2017	AS-03	61	22	4	4	9	0	0	83	13	23
2017	AS-04	24	28	12	20	17	0	0	51	37	25
2017	AS-05	28	57	0	14	0	0	0	86	14	14
2011	AS	27	44	11	10	7	1	1	72	17	180
2011	AS-02	27	46	11	8	6	1	0	74	15	95
2011	AS-03	29	39	10	10	10	0	3	70	20	31
2011	AS-04	20	60	0	10	10	0	0	80	20	20
2011	AS-05	35	24	24	12	6	0	0	59	18	17
2008	AS	41	38	6	10	4	0	1	80	14	182
2008	AS-01	44	31	0	13	13	0	0	75	25	16
2008	AS-02	38	46	3	10	3	0	0	83	13	90
2008	AS-03	52	24	5	5	10	0	5	80	15	21
2008	AS-04	39	50	6	6	0	0	0	89	6	18
2008	AS-05	40	30	15	10	5	0	0	70	15	20

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	37	12	6	3	79	9	155
2017	AS-02	36	41	16	5	1	77	7	75
2017	AS-03	56	31	4	4	4	87	9	23
2017	AS-04	47	24	8	12	9	72	20	25
2017	AS-05	50	29	14	7	0	79	7	14
2011	AS	39	44	8	6	3	83	9	179
2011	AS-02	37	40	10	10	3	78	13	94
2011	AS-03	35	52	6	3	3	87	6	31
2011	AS-04	55	35	0	5	5	90	10	20
2011	AS-05	47	41	12	0	0	88	0	17
2008	AS	40	43	7	7	3	83	9	181
2008	AS-01	19	56	19	6	0	75	6	16
2008	AS-02	45	39	6	8	2	84	10	89
2008	AS-03	24	67	0	0	10	90	10	21
2008	AS-04	44	44	6	6	0	89	6	18
2008	AS-05	45	30	15	10	0	75	10	20

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	37	5	5	3	0	87	8	154
2017	AS-02	48	38	8	5	0	0	87	5	74
2017	AS-03	56	35	4	0	4	0	91	4	23
2017	AS-04	56	24	4	4	12	0	80	16	25
2017	AS-05	72	21	0	7	0	0	93	7	14
2011	AS	46	42	5	4	2	1	88	7	180
2011	AS-02	45	39	4	7	3	1	85	11	95
2011	AS-03	32	52	13	0	3	0	84	3	31
2011	AS-04	50	45	0	5	0	0	95	5	20
2011	AS-05	59	35	6	0	0	0	94	0	17
2008	AS	48	37	8	6	2	0	85	8	182
2008	AS-01	56	19	6	19	0	0	75	19	16
2008	AS-02	43	43	8	4	1	0	87	6	90
2008	AS-03	62	33	5	0	0	0	95	0	21
2008	AS-04	50	28	6	17	0	0	78	17	18
2008	AS-05	40	40	10	0	10	0	80	10	20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	55	32	6	3	1	1	89	5	155
2017	AS-02	44	43	8	4	1	0	87	5	75
2017	AS-03	70	26	4	0	0	0	96	0	23
2017	AS-04	52	20	12	4	4	9	78	9	25
2017	AS-05	86	14	0	0	0	0	100	0	14

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	31	12	6	5	1	76	12	155
2017	AS-02	39	33	12	9	5	1	73	15	75
2017	AS-03	65	30	4	0	0	0	96	0	23
2017	AS-04	39	24	16	8	9	4	67	17	25
2017	AS-05	50	28	14	0	7	0	79	7	14
2011	AS	47	32	12	4	4	1	79	8	180
2011	AS-02	43	32	15	6	3	1	76	10	95
2011	AS-03	48	42	3	0	6	0	90	6	31
2011	AS-04	55	20	20	0	5	0	75	5	20
2011	AS-05	53	35	6	0	6	0	88	6	17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	19	13	17	19	4	8	45	41	155
2017	AS-02	15	17	15	17	24	7	6	37	47	75
2017	AS-03	52	22	4	4	9	0	9	81	14	23
2017	AS-04	20	8	16	24	16	4	12	33	49	25
2017	AS-05	14	43	0	14	14	7	7	67	33	14
2011	AS	19	27	11	9	19	3	11	55	33	180
2011	AS-02	16	22	9	13	26	2	12	44	45	95
2011	AS-03	26	35	10	3	13	6	6	70	19	31
2011	AS-04	10	45	10	5	5	10	15	73	13	20
2011	AS-05	35	18	24	6	6	0	12	60	13	17
2008	AS	28	23	15	13	14	1	6	55	29	181
2008	AS-01	25	31	19	6	13	0	6	60	20	16
2008	AS-02	27	17	18	17	13	0	8	48	33	89
2008	AS-03	29	33	10	0	29	0	0	62	29	21
2008	AS-04	28	33	6	22	0	6	6	69	25	18
2008	AS-05	25	20	15	15	15	0	10	50	33	20

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	46	10	6	6	78	12	155
2017	AS-02	27	51	13	3	7	78	9	75
2017	AS-03	48	35	9	4	4	83	9	23
2017	AS-04	43	28	13	12	4	71	16	25
2017	AS-05	21	64	0	7	7	86	14	14
2011	AS	37	39	13	7	3	76	11	180
2011	AS-02	37	36	15	11	2	73	13	95
2011	AS-03	32	55	3	6	3	87	10	31
2011	AS-04	55	35	5	0	5	90	5	20
2011	AS-05	29	35	24	6	6	65	12	17
2008	AS	44	35	9	7	4	79	12	181
2008	AS-01	31	31	19	6	13	63	19	16
2008	AS-02	46	36	6	10	2	82	12	89
2008	AS-03	48	33	5	0	14	81	14	21
2008	AS-04	50	39	0	11	0	89	11	18
2008	AS-05	40	35	20	5	0	75	5	20

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	39	10	14	10	0	0	67	23	155
2017	AS-02	24	43	10	13	11	0	0	67	24	75
2017	AS-03	35	26	17	17	4	0	0	61	22	23
2017	AS-04	35	36	12	12	4	0	0	72	16	25
2017	AS-05	43	29	7	14	7	0	0	72	21	14
2011	AS	20	34	18	18	8	1	1	55	27	180
2011	AS-02	16	34	19	19	9	2	1	51	29	95
2011	AS-03	32	32	13	16	6	0	0	65	23	31
2011	AS-04	10	45	10	30	5	0	0	55	35	20
2011	AS-05	35	24	18	12	12	0	0	59	24	17

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	51	10	11	2	77	13	155
2017	AS-02	27	53	12	7	1	80	8	75
2017	AS-03	39	39	9	9	4	78	13	23
2017	AS-04	35	41	4	20	0	76	20	25
2017	AS-05	14	50	15	14	7	64	21	14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	45	9	5	2	0	84	7	155
2017	AS-02	37	44	13	5	1	0	81	7	75
2017	AS-03	56	31	9	4	0	0	87	4	23
2017	AS-04	43	41	0	12	4	0	84	16	25
2017	AS-05	21	72	7	0	0	0	93	0	14
2011	AS	40	42	13	4	1	1	82	5	180
2011	AS-02	41	41	13	4	0	1	83	4	95
2011	AS-03	35	45	16	3	0	0	81	3	31
2011	AS-04	35	45	10	5	5	0	80	10	20
2011	AS-05	53	29	12	6	0	0	82	6	17
2008	AS	52	34	10	3	1	1	86	4	182
2008	AS-01	56	31	6	6	0	0	88	6	16
2008	AS-02	51	34	10	4	0	0	86	4	90
2008	AS-03	52	24	14	0	5	5	80	5	21
2008	AS-04	61	33	0	6	0	0	94	6	18
2008	AS-05	40	40	15	0	5	0	80	5	20

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	42	12	13	5	70	19	155
2017	AS-02	28	42	15	12	4	70	16	75
2017	AS-03	39	43	5	4	9	82	13	23
2017	AS-04	32	36	8	16	9	68	24	25
2017	AS-05	21	57	0	21	0	79	21	14

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	61	31	6	2	1	91	3	156
2017	AS-02	58	33	8	1	0	90	1	76
2017	AS-03	65	26	4	4	0	91	4	23
2017	AS-04	64	28	4	5	0	91	5	25
2017	AS-05	64	28	7	0	0	93	0	14
2011	AS	66	29	4	0	1	94	1	180
2011	AS-02	61	33	5	0	1	94	1	95
2011	AS-03	71	29	0	0	0	100	0	31
2011	AS-04	80	15	5	0	0	95	0	20
2011	AS-05	65	24	12	0	0	88	0	17

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	44	10	12	3	1	0	76	14	156
2017	AS-02	26	45	16	9	3	1	0	72	12	76
2017	AS-03	39	48	0	9	4	0	0	87	13	23
2017	AS-04	44	35	8	8	5	0	0	80	12	25
2017	AS-05	29	50	7	14	0	0	0	79	14	14
2011	AS	34	38	12	8	7	0	1	72	16	180
2011	AS-02	31	35	16	12	6	0	1	66	18	95
2011	AS-03	45	42	6	0	6	0	0	87	6	31
2011	AS-04	35	40	10	5	10	0	0	75	15	20
2011	AS-05	35	29	12	18	6	0	0	65	24	17

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	35	10	8	4	1	1	77	12	156
2017	AS-02	37	34	15	8	5	1	0	72	13	76
2017	AS-03	52	39	0	4	4	0	0	91	9	23
2017	AS-04	52	28	8	8	5	0	0	80	12	25
2017	AS-05	36	50	7	7	0	0	0	86	7	14

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	37	11	12	4	0	73	16	156
2017	AS-02	35	40	9	13	3	0	75	16	76
2017	AS-03	52	22	4	13	9	0	74	22	23
2017	AS-04	40	28	16	9	8	0	68	16	25
2017	AS-05	22	50	21	7	0	0	72	7	14
2011	AS	39	41	8	7	3	1	81	11	180
2011	AS-02	43	40	8	5	2	1	84	7	95
2011	AS-03	39	45	6	3	6	0	84	10	31
2011	AS-04	40	30	15	10	5	0	70	15	20
2011	AS-05	29	41	6	24	0	0	71	24	17

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	35	9	8	1	0	82	10	156
2017	AS-02	44	39	10	5	1	0	83	7	76
2017	AS-03	56	22	13	9	0	0	78	9	23
2017	AS-04	52	28	0	16	5	0	80	20	25
2017	AS-05	50	36	7	7	0	0	86	7	14
2011	AS	43	42	7	4	3	1	86	7	180
2011	AS-02	37	45	8	7	1	1	83	9	95
2011	AS-03	52	39	6	0	3	0	90	3	31
2011	AS-04	60	35	0	0	5	0	95	5	20
2011	AS-05	47	29	12	6	6	0	76	12	17
2008	AS	49	39	5	4	2	0	88	7	182
2008	AS-01	38	38	13	13	0	0	75	13	16
2008	AS-02	47	44	3	4	1	0	91	6	90
2008	AS-03	52	43	0	0	5	0	95	5	21
2008	AS-04	56	22	11	11	0	0	78	11	18
2008	AS-05	50	35	10	0	5	0	85	5	20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	46	18	6	4	0	0	72	10	156
2017	AS-02	24	47	17	8	4	0	0	71	12	76
2017	AS-03	30	52	4	9	4	0	0	83	13	23
2017	AS-04	32	28	24	8	8	0	0	60	16	25
2017	AS-05	28	43	28	0	0	0	0	72	0	14
2011	AS	26	40	23	6	3	1	1	68	9	179
2011	AS-02	32	35	26	5	1	1	0	68	6	94
2011	AS-03	19	65	10	3	0	0	3	87	3	31
2011	AS-04	15	35	30	10	10	0	0	50	20	20
2011	AS-05	24	35	24	12	0	0	6	63	13	17
2008	AS	22	38	24	10	5	0	1	61	15	182
2008	AS-01	19	38	44	0	0	0	0	56	0	16
2008	AS-02	21	46	22	7	4	0	0	67	11	90
2008	AS-03	10	24	29	14	19	0	5	35	35	21
2008	AS-04	28	44	28	0	0	0	0	72	0	18
2008	AS-05	30	35	10	15	10	0	0	65	25	20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	25	36	10	9	1	3	20	42	156
2017	AS-02	21	26	30	10	11	0	1	22	48	76
2017	AS-03	13	18	39	9	13	0	9	24	33	23
2017	AS-04	12	29	35	16	4	4	0	21	43	25
2017	AS-05	14	21	50	0	7	0	7	8	38	14
2011	AS	11	31	27	24	6	1	2	30	42	180
2011	AS-02	8	31	25	25	6	2	2	33	41	95
2011	AS-03	10	39	26	16	6	0	3	23	50	31
2011	AS-04	20	20	25	30	5	0	0	35	40	20
2011	AS-05	18	29	29	24	0	0	0	24	47	17
2008	AS	11	26	32	21	8	1	2	29	38	180
2008	AS-01	19	6	31	38	6	0	0	44	25	16
2008	AS-02	11	26	34	18	8	0	2	27	38	88
2008	AS-03	19	38	29	10	5	0	0	14	57	21
2008	AS-04	6	44	28	6	17	0	0	22	50	18
2008	AS-05	10	20	40	30	0	0	0	30	30	20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	21	26	22	13	3	5	38	35	156
2017	AS-02	10	18	30	22	10	4	5	35	32	76
2017	AS-03	9	26	9	26	13	4	13	47	42	23
2017	AS-04	20	24	20	16	20	0	0	35	45	25
2017	AS-05	0	14	28	43	7	0	7	54	15	14
2011	AS	16	21	29	18	11	2	3	31	39	178
2011	AS-02	19	18	25	22	11	3	2	34	40	93
2011	AS-03	10	29	32	16	10	0	3	27	40	31
2011	AS-04	20	15	30	10	15	0	10	28	39	20
2011	AS-05	12	29	41	18	0	0	0	18	41	17
2008	AS	7	13	30	30	15	2	4	48	20	182
2008	AS-01	13	13	25	25	13	0	13	43	29	16
2008	AS-02	7	10	30	30	16	3	4	49	18	90
2008	AS-03	14	19	19	24	19	0	5	45	35	21
2008	AS-04	0	28	39	17	17	0	0	33	28	18
2008	AS-05	5	10	45	35	5	0	0	40	15	20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	29	29	12	9	2	3	22	47	156
2017	AS-02	17	30	31	14	7	0	1	21	48	76
2017	AS-03	9	17	26	9	22	4	13	37	32	23
2017	AS-04	8	33	28	12	12	8	0	26	44	25
2017	AS-05	7	21	50	14	0	0	7	15	31	14
2011	AS	20	20	34	15	9	1	2	25	40	179
2011	AS-02	13	21	34	18	10	2	2	29	36	94
2011	AS-03	16	26	26	13	13	0	6	28	45	31
2011	AS-04	40	15	25	10	10	0	0	20	55	20
2011	AS-05	41	6	47	6	0	0	0	6	47	17
2008	AS	18	23	30	17	9	1	3	27	42	176
2008	AS-01	19	25	25	13	13	0	6	27	47	16
2008	AS-02	14	24	30	17	10	2	4	28	41	84
2008	AS-03	43	14	19	14	10	0	0	24	57	21
2008	AS-04	22	6	44	17	11	0	0	28	28	18
2008	AS-05	5	40	25	30	0	0	0	30	45	20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	7	15	35	27	13	1	3	41	23	156
2017	AS-02	8	20	41	22	10	0	0	32	27	76
2017	AS-03	0	9	22	35	17	0	17	63	11	23
2017	AS-04	8	12	28	32	12	8	0	48	22	25
2017	AS-05	7	14	22	36	14	0	7	54	23	14
2011	AS	6	17	34	30	10	1	3	42	23	179
2011	AS-02	5	13	39	29	11	2	1	41	19	94
2011	AS-03	6	26	23	29	10	0	6	41	34	31
2011	AS-04	5	20	20	50	5	0	0	55	25	20
2011	AS-05	6	18	41	24	6	0	6	31	25	17
2008	AS	7	12	33	31	14	0	3	47	20	179
2008	AS-01	13	13	19	44	13	0	0	56	25	16
2008	AS-02	6	11	26	36	17	0	3	55	18	87
2008	AS-03	19	14	43	10	14	0	0	24	33	21
2008	AS-04	0	17	44	22	17	0	0	39	17	18
2008	AS-05	10	0	60	30	0	0	0	30	10	20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	28	21	14	11	1	6	27	50	156
2017	AS-02	18	29	25	10	12	2	4	23	50	76
2017	AS-03	17	22	13	9	17	4	17	33	50	23
2017	AS-04	24	24	24	17	12	0	0	28	48	25
2017	AS-05	7	29	21	21	7	0	14	33	42	14
2011	AS	20	24	27	15	10	1	3	26	46	179
2011	AS-02	16	21	29	17	13	2	2	31	39	94
2011	AS-03	29	26	16	19	3	0	6	24	59	31
2011	AS-04	30	20	25	10	10	0	5	21	53	20
2011	AS-05	18	35	41	0	6	0	0	6	53	17
2008	AS	12	22	30	21	12	0	4	34	35	181
2008	AS-01	19	31	38	6	0	0	6	7	53	16
2008	AS-02	6	25	28	24	13	0	4	39	32	89
2008	AS-03	33	14	38	0	14	0	0	14	48	21
2008	AS-04	11	17	28	28	11	0	6	41	29	18
2008	AS-05	10	15	45	25	5	0	0	30	25	20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	5	15	23	27	20	2	8	52	22	156
2017	AS-02	7	19	24	23	21	1	7	47	27	76
2017	AS-03	0	26	9	17	17	9	22	50	38	23
2017	AS-04	8	0	29	43	20	0	0	63	8	25
2017	AS-05	0	15	21	36	14	0	14	58	17	14
2011	AS	5	11	20	27	22	4	11	58	18	179
2011	AS-02	6	9	23	20	28	4	10	56	17	94
2011	AS-03	6	16	13	39	13	3	10	59	26	31
2011	AS-04	5	10	15	30	25	0	15	65	18	20
2011	AS-05	0	12	18	35	24	6	6	67	13	17
2008	AS	5	9	26	30	21	1	8	55	16	179
2008	AS-01	13	0	19	50	13	0	6	67	13	16
2008	AS-02	2	10	26	28	20	2	10	56	14	88
2008	AS-03	15	10	25	35	10	0	5	47	26	20
2008	AS-04	0	6	39	28	22	0	6	53	6	18
2008	AS-05	5	15	40	10	30	0	0	40	20	20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	26	33	13	8	1	5	23	41	156
2017	AS-02	17	25	36	10	9	0	3	20	43	76
2017	AS-03	9	13	30	9	17	0	22	33	28	23
2017	AS-04	4	40	24	24	5	4	0	30	46	25
2017	AS-05	7	7	50	28	0	0	7	31	15	14

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	65	19	8	6	1	0	1	85	7	156
2017	AS-02	62	19	9	8	1	0	1	82	9	76
2017	AS-03	56	22	17	5	0	0	0	78	5	23
2017	AS-04	80	12	0	0	4	0	4	96	4	25
2017	AS-05	64	28	0	7	0	0	0	93	7	14
2011	AS	60	23	3	7	1	1	5	89	8	180
2011	AS-02	62	22	3	6	1	2	3	89	8	95
2011	AS-03	74	19	3	0	3	0	0	94	3	31
2011	AS-04	50	20	5	10	0	0	15	82	12	20
2011	AS-05	65	18	0	6	0	0	12	93	7	17
2008	AS	64	15	6	5	4	1	4	84	10	181
2008	AS-01	56	25	0	13	6	0	0	81	19	16
2008	AS-02	72	13	3	2	1	1	7	93	4	90
2008	AS-03	52	19	14	0	14	0	0	71	14	21
2008	AS-04	61	11	6	11	11	0	0	72	22	18
2008	AS-05	42	21	11	16	5	0	5	67	22	19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	24	15	11	14	5	3	56	28	156
2017	AS-02	19	30	20	9	14	3	5	53	26	76
2017	AS-03	56	13	4	4	9	9	4	80	15	23
2017	AS-04	24	16	13	24	12	12	0	45	41	25
2017	AS-05	43	29	0	14	14	0	0	72	28	14

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	30	10	8	12	71	20	156
2017	AS-02	35	35	12	9	9	70	18	76
2017	AS-03	65	13	13	4	4	78	9	23
2017	AS-04	44	16	0	16	24	60	40	25
2017	AS-05	50	36	7	7	0	86	7	14

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	34	16	10	7	1	0	66	18	156
2017	AS-02	34	35	13	12	4	3	0	71	16	76
2017	AS-03	44	26	9	13	9	0	0	70	22	23
2017	AS-04	32	24	12	16	17	0	0	55	33	25
2017	AS-05	28	57	7	0	7	0	0	86	7	14
2011	AS	38	31	11	9	6	2	2	72	16	179
2011	AS-02	41	32	12	9	4	2	0	75	13	94
2011	AS-03	45	23	6	10	10	3	3	72	21	31
2011	AS-04	25	25	20	10	10	0	10	56	22	20
2011	AS-05	35	35	12	12	6	0	0	71	18	17
2008	AS	38	34	8	13	5	1	2	73	18	182
2008	AS-01	13	50	6	19	13	0	0	63	31	16
2008	AS-02	41	32	8	12	4	0	2	75	17	90
2008	AS-03	33	14	19	19	14	0	0	48	33	21
2008	AS-04	33	33	11	11	0	11	0	75	13	18
2008	AS-05	45	35	0	15	0	0	5	84	16	20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	27	17	8	10	9	1	62	20	156
2017	AS-02	28	27	17	7	7	15	0	65	15	76
2017	AS-03	35	26	17	13	9	0	0	61	22	23
2017	AS-04	32	28	9	4	20	8	0	64	26	25
2017	AS-05	28	36	14	7	7	7	0	69	15	14
2011	AS	36	28	12	8	7	6	2	70	17	179
2011	AS-02	40	26	11	11	10	3	0	68	21	94
2011	AS-03	42	26	10	6	6	6	3	75	14	31
2011	AS-04	25	40	10	0	5	10	10	81	6	20
2011	AS-05	35	35	18	6	0	6	0	75	6	17
2008	AS	40	24	12	10	9	4	1	67	20	182
2008	AS-01	31	31	13	13	13	0	0	63	25	16
2008	AS-02	34	26	11	13	9	4	2	64	24	90
2008	AS-03	33	19	19	10	19	0	0	52	29	21
2008	AS-04	39	33	6	6	0	17	0	87	7	18
2008	AS-05	60	10	10	10	10	0	0	70	20	20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	23	17	14	13	18	1	45	34	156
2017	AS-02	15	20	20	13	10	20	3	44	30	76
2017	AS-03	22	35	9	13	9	13	0	65	25	23
2017	AS-04	16	16	8	20	21	20	0	39	51	25
2017	AS-05	7	28	29	7	7	21	0	45	18	14

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	30	7	9	6	78	15	156
2017	AS-02	45	35	8	8	5	79	13	76
2017	AS-03	65	17	4	9	4	83	13	23
2017	AS-04	48	24	0	12	16	72	28	25
2017	AS-05	50	28	14	7	0	79	7	14

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	37	13	7	6	0	1	73	14	156
2017	AS-02	32	36	15	9	8	0	1	68	17	76
2017	AS-03	48	30	17	0	4	0	0	78	4	23
2017	AS-04	44	35	12	5	4	0	0	80	9	25
2017	AS-05	36	43	7	14	0	0	0	79	14	14
2011	AS	39	29	16	7	8	1	1	69	15	179
2011	AS-02	39	30	12	10	7	2	0	71	17	94
2011	AS-03	55	26	10	0	10	0	0	81	10	31
2011	AS-04	40	20	20	15	5	0	0	60	20	20
2011	AS-05	18	29	35	6	6	0	6	50	13	17
2008	AS	34	31	14	10	10	1	1	66	20	182
2008	AS-01	50	38	6	0	6	0	0	88	6	16
2008	AS-02	32	31	16	9	9	1	2	66	18	90
2008	AS-03	38	14	10	19	19	0	0	52	38	21
2008	AS-04	44	33	11	0	11	0	0	78	11	18
2008	AS-05	20	35	15	20	10	0	0	55	30	20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	28	15	8	5	1	1	72	14	156
2017	AS-02	35	28	20	7	8	1	1	65	15	76
2017	AS-03	56	35	4	4	0	0	0	91	4	23
2017	AS-04	56	20	8	16	0	0	0	76	16	25
2017	AS-05	43	36	14	7	0	0	0	79	7	14
2011	AS	42	32	11	7	6	2	1	76	13	179
2011	AS-02	46	28	9	12	4	2	0	75	16	94
2011	AS-03	45	35	10	3	6	0	0	81	10	31
2011	AS-04	40	30	20	0	10	0	0	70	10	20
2011	AS-05	29	24	18	0	18	6	6	60	20	17
2008	AS	41	29	12	9	9	1	0	70	18	182
2008	AS-01	38	44	6	6	6	0	0	81	13	16
2008	AS-02	43	27	9	11	9	1	0	71	20	90
2008	AS-03	43	19	5	14	19	0	0	62	33	21
2008	AS-04	33	39	17	0	11	0	0	72	11	18
2008	AS-05	25	30	30	10	5	0	0	55	15	20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	28	14	8	7	1	0	71	15	155
2017	AS-02	35	33	16	5	8	3	0	70	13	76
2017	AS-03	59	23	9	9	0	0	0	82	9	22
2017	AS-04	47	20	8	12	13	0	0	67	25	25
2017	AS-05	43	28	21	7	0	0	0	71	7	14
2011	AS	41	24	16	12	7	1	0	65	19	179
2011	AS-02	41	22	16	13	6	1	0	65	19	94
2011	AS-03	48	29	10	3	10	0	0	77	13	31
2011	AS-04	40	25	0	25	10	0	0	65	35	20
2011	AS-05	41	12	29	12	6	0	0	53	18	17
2008	AS	34	31	9	15	10	0	1	65	26	181
2008	AS-01	25	44	6	13	13	0	0	69	25	16
2008	AS-02	37	26	10	17	9	0	1	64	26	89
2008	AS-03	33	19	5	19	24	0	0	52	43	21
2008	AS-04	44	28	6	17	6	0	0	72	22	18
2008	AS-05	20	50	5	10	15	0	0	70	25	20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	80	13	3	2	1	0	1	94	3	155
2017	AS-02	81	11	4	3	1	0	0	92	4	76
2017	AS-03	74	17	4	0	0	0	4	95	0	23
2017	AS-04	84	8	0	4	0	0	4	96	4	25
2017	AS-05	86	14	0	0	0	0	0	100	0	14
2011	AS	77	12	3	2	1	1	4	94	3	178
2011	AS-02	78	12	3	0	2	1	4	94	2	94
2011	AS-03	90	10	0	0	0	0	0	100	0	31
2011	AS-04	63	21	0	5	0	0	11	94	6	19
2011	AS-05	71	6	18	0	0	0	6	81	0	17
2008	AS	82	5	3	2	3	0	5	92	5	182
2008	AS-01	88	6	0	6	0	0	0	94	6	16
2008	AS-02	86	4	1	1	1	0	7	96	2	90
2008	AS-03	86	0	10	0	5	0	0	86	5	21
2008	AS-04	78	0	6	0	11	0	6	82	12	18
2008	AS-05	65	10	5	10	5	0	5	79	16	20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	20	8	6	9	6	3	74	17	156
2017	AS-02	42	17	10	9	12	7	3	66	23	76
2017	AS-03	57	26	4	0	4	0	9	90	5	23
2017	AS-04	52	8	8	8	12	12	0	68	23	25
2017	AS-05	36	43	0	7	0	7	7	92	8	14
2011	AS	44	22	12	3	10	3	5	73	15	180
2011	AS-02	40	19	13	4	14	4	6	66	20	95
2011	AS-03	55	29	3	3	6	0	3	87	10	31
2011	AS-04	50	25	10	0	5	5	5	83	6	20
2011	AS-05	47	18	18	6	0	6	6	73	7	17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	53	24	10	6	6	1	78	12	156
2017	AS-02	47	27	10	7	7	3	76	13	76
2017	AS-03	70	26	0	0	4	0	96	4	23
2017	AS-04	64	12	4	12	9	0	76	20	25
2017	AS-05	57	14	29	0	0	0	71	0	14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	27	11	6	4	4	77	11	156
2017	AS-02	44	29	10	8	4	5	77	12	76
2017	AS-03	52	35	4	0	4	4	91	5	23
2017	AS-04	59	16	8	5	8	5	78	13	25
2017	AS-05	50	28	22	0	0	0	78	0	14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	26	12	6	7	1	1	74	14	156
2017	AS-02	42	25	13	9	8	1	1	69	17	76
2017	AS-03	52	39	4	0	4	0	0	91	4	23
2017	AS-04	56	20	12	4	9	0	0	76	12	25
2017	AS-05	43	36	14	7	0	0	0	79	7	14

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	32	11	0	11	0	4	78	11	28

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	33	15	9	5	7	69	15	156
2017	AS-02	34	33	12	5	5	11	75	12	76
2017	AS-03	39	26	13	9	4	9	71	14	23
2017	AS-04	24	32	12	17	12	4	57	30	25
2017	AS-05	36	36	21	7	0	0	72	7	14
2011	AS	24	31	24	8	7	5	58	17	178
2011	AS-02	27	33	24	6	6	3	62	13	93
2011	AS-03	23	32	23	10	6	6	59	17	31
2011	AS-04	20	30	30	5	10	5	53	16	20
2011	AS-05	18	24	35	6	6	12	47	13	17

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	37	16	12	6	3	66	18	156
2017	AS-02	26	39	20	4	7	4	68	11	76
2017	AS-03	39	22	17	17	4	0	61	22	23
2017	AS-04	24	28	12	24	9	4	53	34	25
2017	AS-05	36	43	7	14	0	0	79	14	14
2011	AS	17	27	23	13	16	3	46	30	179
2011	AS-02	17	31	27	12	13	1	48	25	94
2011	AS-03	19	26	19	13	19	3	47	33	31
2011	AS-04	15	25	20	10	25	5	42	37	20
2011	AS-05	12	12	41	18	6	12	27	27	17
2008	AS	23	36	20	10	10	1	59	21	182
2008	AS-01	19	31	31	6	13	0	50	19	16
2008	AS-02	22	38	14	12	12	1	61	25	90
2008	AS-03	19	29	33	5	14	0	48	19	21
2008	AS-04	22	33	22	22	0	0	56	22	18
2008	AS-05	15	60	20	0	5	0	75	5	20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	41	19	11	9	4	59	21	156
2017	AS-02	18	41	19	7	9	7	63	17	76
2017	AS-03	13	39	22	17	9	0	52	26	23
2017	AS-04	16	32	12	24	12	4	50	38	25
2017	AS-05	22	50	14	7	7	0	72	14	14
2011	AS	11	28	22	25	11	4	40	37	178
2011	AS-02	10	37	18	25	9	2	47	34	93
2011	AS-03	13	19	23	26	13	6	34	41	31
2011	AS-04	15	10	25	35	10	5	26	47	20
2011	AS-05	0	29	35	18	6	12	33	27	17
2008	AS	13	34	25	16	9	3	48	26	182
2008	AS-01	13	50	19	13	6	0	63	19	16
2008	AS-02	12	33	28	14	12	0	46	27	90
2008	AS-03	10	33	14	19	14	10	47	37	21
2008	AS-04	11	33	33	22	0	0	44	22	18
2008	AS-05	10	30	35	10	5	10	44	17	20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	30	20	8	11	9	58	20	156
2017	AS-02	22	29	22	8	9	10	56	19	76
2017	AS-03	26	26	22	13	4	9	57	19	23
2017	AS-04	20	21	16	12	20	12	46	36	25
2017	AS-05	43	36	7	0	7	7	85	8	14
2011	AS	16	28	18	18	11	8	48	32	179
2011	AS-02	14	33	18	17	12	6	50	31	94
2011	AS-03	26	26	19	10	13	6	55	24	31
2011	AS-04	15	25	20	25	5	10	44	33	20
2011	AS-05	6	24	24	35	6	6	31	44	17
2008	AS	16	33	21	14	13	3	51	27	182
2008	AS-01	19	31	19	25	6	0	50	31	16
2008	AS-02	17	32	20	14	14	2	50	30	90
2008	AS-03	10	38	19	5	24	5	50	30	21
2008	AS-04	17	56	22	6	0	0	72	6	18
2008	AS-05	10	25	35	20	5	5	37	26	20

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	33	16	21	17	1	46	37	156
2017	AS-02	16	34	18	20	12	1	50	32	76
2017	AS-03	9	26	22	30	13	0	35	43	23
2017	AS-04	12	32	8	12	36	0	44	48	25
2017	AS-05	21	50	15	14	0	0	71	14	14
2011	AS	10	27	21	25	15	3	38	40	178
2011	AS-02	10	34	20	24	10	2	45	35	94
2011	AS-03	19	19	26	13	23	0	39	35	31
2011	AS-04	0	25	20	35	15	5	26	53	20
2011	AS-05	6	18	24	35	12	6	25	50	17
2008	AS	15	34	14	20	15	2	49	36	182
2008	AS-01	13	31	19	19	19	0	44	38	16
2008	AS-02	12	38	9	21	18	2	51	40	90
2008	AS-03	24	19	19	5	33	0	43	38	21
2008	AS-04	11	39	33	11	6	0	50	17	18
2008	AS-05	5	40	5	45	0	5	47	47	20

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	45	15	10	5	1	70	14	154
2017	AS-02	26	48	12	9	3	1	75	12	75
2017	AS-03	13	57	13	17	0	0	70	17	23
2017	AS-04	24	44	12	9	12	0	68	20	25
2017	AS-05	46	23	23	8	0	0	69	8	13
2011	AS	23	39	16	13	8	1	63	21	179
2011	AS-02	25	41	15	12	6	1	67	18	95
2011	AS-03	32	35	10	13	10	0	68	23	31
2011	AS-04	25	35	30	5	5	0	60	10	20
2011	AS-05	6	63	6	19	6	0	69	25	16

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	39	14	3	1	5	1	81	4	155
2017	AS-02	35	41	13	1	1	7	1	83	3	76
2017	AS-03	43	39	9	9	0	0	0	82	9	23
2017	AS-04	39	28	20	5	4	4	0	70	9	25
2017	AS-05	31	46	16	0	0	0	8	83	0	13
2011	AS	37	39	15	4	2	2	0	78	6	178
2011	AS-02	44	34	14	3	3	2	0	79	7	94
2011	AS-03	29	42	19	10	0	0	0	71	10	31
2011	AS-04	40	35	10	5	0	10	0	83	6	20
2011	AS-05	25	38	31	6	0	0	0	63	6	16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	31	14	13	4	4	1	67	18	155
2017	AS-02	30	33	15	14	4	3	1	65	19	76
2017	AS-03	48	26	9	0	9	9	0	81	10	23
2017	AS-04	35	28	8	17	5	4	4	68	23	25
2017	AS-05	31	39	15	8	0	8	0	75	8	13
2011	AS	35	33	12	9	6	5	0	71	16	179
2011	AS-02	34	37	12	11	3	4	0	74	14	95
2011	AS-03	35	26	10	6	10	13	0	70	19	31
2011	AS-04	50	15	10	15	5	5	0	68	21	20
2011	AS-05	38	19	25	6	13	0	0	56	19	16
2008	AS	34	30	12	11	10	2	2	66	22	182
2008	AS-01	31	25	19	13	13	0	0	56	25	16
2008	AS-02	31	28	10	13	13	2	2	62	28	90
2008	AS-03	43	29	0	5	24	0	0	71	29	21
2008	AS-04	33	28	22	6	0	6	6	69	6	18
2008	AS-05	45	30	15	10	0	0	0	75	10	20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	28	22	16	8	6	4	50	26	155
2017	AS-02	12	34	23	11	9	4	8	52	22	76
2017	AS-03	17	26	22	13	9	13	0	50	25	23
2017	AS-04	32	16	16	25	8	4	0	49	34	25
2017	AS-05	23	39	15	15	0	8	0	67	17	13
2011	AS	16	28	28	13	8	6	1	47	23	178
2011	AS-02	18	31	23	15	5	6	1	53	22	94
2011	AS-03	19	19	35	10	10	6	0	41	21	31
2011	AS-04	15	35	30	10	10	0	0	50	20	20
2011	AS-05	12	18	35	18	12	6	0	31	31	17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	18	22	12	17	13	3	40	34	155
2017	AS-02	9	20	25	16	18	12	0	33	38	76
2017	AS-03	30	17	9	4	9	26	4	69	19	23
2017	AS-04	28	12	21	12	16	4	8	45	32	25
2017	AS-05	8	23	15	15	15	23	0	40	40	13
2011	AS	12	20	20	17	16	14	1	37	39	179
2011	AS-02	13	22	17	20	17	10	1	39	42	94
2011	AS-03	10	23	19	16	10	23	0	42	33	31
2011	AS-04	10	15	25	10	20	20	0	31	38	20
2011	AS-05	12	12	29	12	24	12	0	27	40	17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	63	20	8	4	1	3	1	87	5	155
2017	AS-02	64	21	7	7	0	2	0	87	7	75
2017	AS-03	61	13	9	4	0	9	4	85	5	23
2017	AS-04	72	16	4	4	0	0	4	92	4	25
2017	AS-05	50	28	14	0	0	7	0	85	0	14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	64	22	7	2	1	3	2	90	3	156
2017	AS-02	65	22	7	0	0	4	1	93	0	76
2017	AS-03	61	30	9	0	0	0	0	91	0	23
2017	AS-04	61	20	0	12	0	0	8	87	13	25
2017	AS-05	64	21	14	0	0	0	0	86	0	14
2011	AS	67	19	5	2	2	3	2	91	4	180
2011	AS-02	67	18	6	2	1	3	2	90	3	95
2011	AS-03	61	26	0	0	3	6	3	96	4	31
2011	AS-04	70	15	0	10	5	0	0	85	15	20
2011	AS-05	71	12	18	0	0	0	0	82	0	17
2008	AS	71	17	7	1	2	1	3	90	2	181
2008	AS-01	75	13	0	0	0	0	13	100	0	16
2008	AS-02	71	17	8	0	2	0	2	90	2	89
2008	AS-03	67	14	14	0	5	0	0	81	5	21
2008	AS-04	67	22	11	0	0	0	0	89	0	18
2008	AS-05	65	15	5	5	0	5	5	89	6	20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	42	13	11	10	3	1	65	21	156
2017	AS-02	17	41	16	9	10	6	1	62	21	76
2017	AS-03	35	48	4	4	9	0	0	83	13	23
2017	AS-04	20	40	16	8	16	0	0	60	24	25
2017	AS-05	28	50	0	7	7	7	0	85	15	14
2011	AS	19	31	19	14	13	3	0	52	28	180
2011	AS-02	18	33	18	17	13	2	0	52	30	95
2011	AS-03	23	32	23	6	13	3	0	57	20	31
2011	AS-04	15	35	15	10	20	5	0	53	32	20
2011	AS-05	29	6	18	35	6	6	0	38	44	17
2008	AS	27	36	16	12	7	2	0	64	19	182
2008	AS-01	19	44	25	0	13	0	0	63	13	16
2008	AS-02	29	36	16	13	6	1	0	65	19	90
2008	AS-03	33	24	10	19	14	0	0	57	33	21
2008	AS-04	11	44	17	22	0	6	0	59	24	18
2008	AS-05	25	45	10	5	10	5	0	74	16	20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	24	19	13	24	3	3	41	39	155
2017	AS-02	12	24	20	13	25	3	3	38	40	75
2017	AS-03	22	31	13	4	22	0	9	57	29	23
2017	AS-04	24	12	20	21	24	0	0	35	45	25
2017	AS-05	21	14	21	7	21	14	0	42	34	14
2011	AS	10	14	17	22	31	4	2	26	56	180
2011	AS-02	11	14	15	20	38	3	0	25	60	95
2011	AS-03	10	19	26	16	23	3	3	31	41	31
2011	AS-04	5	15	10	40	25	5	0	21	68	20
2011	AS-05	18	12	6	29	24	12	0	33	60	17
2008	AS	8	20	20	20	27	4	1	29	49	181
2008	AS-01	6	31	19	25	19	0	0	38	44	16
2008	AS-02	7	21	17	22	29	3	1	29	53	90
2008	AS-03	10	24	10	10	43	5	0	35	55	21
2008	AS-04	11	11	33	22	22	0	0	22	44	18
2008	AS-05	0	15	35	20	25	5	0	16	47	20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	38	23	7	5	5	63	13	156
2017	AS-02	13	42	28	7	4	7	59	11	76
2017	AS-03	39	39	13	0	9	0	78	9	23
2017	AS-04	39	24	21	9	4	4	66	13	25
2017	AS-05	21	43	28	0	0	7	69	0	14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	28	15	4	4	4	76	9	155
2017	AS-02	45	24	17	5	3	5	74	8	75
2017	AS-03	57	26	9	4	4	0	83	9	23
2017	AS-04	44	35	12	0	8	0	80	8	25
2017	AS-05	36	29	14	7	7	7	69	15	14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	37	12	4	3	1	81	7	156
2017	AS-02	37	39	15	5	1	3	78	7	76
2017	AS-03	57	35	4	0	4	0	91	4	23
2017	AS-04	47	33	12	0	8	0	80	8	25
2017	AS-05	43	36	14	7	0	0	79	7	14
2011	AS	34	35	15	7	6	4	72	13	178
2011	AS-02	34	44	7	5	7	2	79	13	94
2011	AS-03	42	13	23	6	6	10	61	14	31
2011	AS-04	40	20	10	20	5	5	63	26	20
2011	AS-05	31	25	38	6	0	0	56	6	16

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	35	9	3	4	0	84	7	156
2017	AS-02	49	37	10	1	3	0	86	4	76
2017	AS-03	61	31	0	0	9	0	91	9	23
2017	AS-04	44	28	12	8	9	0	72	16	25
2017	AS-05	50	43	7	0	0	0	93	0	14
2011	AS	41	37	12	4	4	1	79	8	179
2011	AS-02	44	38	9	3	5	1	83	9	94
2011	AS-03	45	29	16	0	6	3	77	7	31
2011	AS-04	45	30	10	10	5	0	75	15	20
2011	AS-05	29	35	29	6	0	0	65	6	17
2008	AS	40	42	8	4	5	1	82	9	182
2008	AS-01	38	44	6	0	13	0	81	13	16
2008	AS-02	38	43	8	8	3	0	81	11	90
2008	AS-03	48	14	14	5	19	0	62	24	21
2008	AS-04	39	56	6	0	0	0	94	0	18
2008	AS-05	45	55	0	0	0	0	100	0	20

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	34	18	5	6	1	71	11	156
2017	AS-02	36	36	20	4	4	1	72	8	76
2017	AS-03	57	17	17	4	4	0	74	9	23
2017	AS-04	24	44	12	12	9	0	68	20	25
2017	AS-05	57	21	7	7	7	0	79	14	14
2011	AS	27	35	17	14	5	2	63	19	178
2011	AS-02	31	33	15	14	4	3	66	19	94
2011	AS-03	29	39	16	13	3	0	68	16	31
2011	AS-04	21	26	21	21	11	0	47	32	19
2011	AS-05	24	35	24	12	6	0	59	18	17

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	36	18	4	5	0	74	8	156
2017	AS-02	40	39	16	1	4	0	79	5	76
2017	AS-03	52	22	17	4	4	0	74	9	23
2017	AS-04	28	32	28	4	9	0	60	12	25
2017	AS-05	50	28	7	7	7	0	79	14	14
2011	AS	28	37	16	13	6	1	65	19	177
2011	AS-02	30	37	13	13	5	2	68	19	93
2011	AS-03	32	42	13	3	10	0	74	13	31
2011	AS-04	26	16	21	32	5	0	42	37	19
2011	AS-05	24	35	29	12	0	0	59	12	17
2008	AS	34	45	10	7	4	0	79	10	182
2008	AS-01	38	31	13	6	13	0	69	19	16
2008	AS-02	30	49	12	7	2	0	79	9	90
2008	AS-03	33	38	10	10	10	0	71	19	21
2008	AS-04	33	50	11	6	0	0	83	6	18
2008	AS-05	40	55	0	5	0	0	95	5	20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	22	17	10	8	4	63	19	156
2017	AS-02	42	23	18	9	4	4	67	14	76
2017	AS-03	44	26	13	13	0	4	73	14	23
2017	AS-04	32	24	12	8	20	4	58	29	25
2017	AS-05	43	14	22	14	0	7	61	15	14
2011	AS	30	31	13	10	9	6	66	20	178
2011	AS-02	33	32	11	13	7	4	68	21	94
2011	AS-03	23	35	19	10	10	3	60	20	31
2011	AS-04	37	16	5	0	11	32	77	15	19
2011	AS-05	35	29	18	0	18	0	65	18	17
2008	AS	30	33	12	13	8	4	66	21	181
2008	AS-01	40	13	13	13	20	0	53	33	15
2008	AS-02	27	38	11	13	6	6	68	20	90
2008	AS-03	24	19	29	10	19	0	43	29	21
2008	AS-04	22	50	0	22	0	6	76	24	18
2008	AS-05	45	25	5	10	10	5	74	21	20

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AS	23	44	33	156
2017	AS-02	26	41	33	76
2017	AS-03	9	56	35	23
2017	AS-04	20	43	36	25
2017	AS-05	14	50	36	14
2011	AS	21	48	31	180
2011	AS-02	24	47	28	95
2011	AS-03	13	52	35	31
2011	AS-04	15	55	30	20
2011	AS-05	18	41	41	17

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	25	34	33	0	3	5	36
2017	AS-02	25	36	30	0	0	10	20
2011	AS	28	17	39	8	9999	8	36
2011	AS-02	23	23	45	5	9999	5	22

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	23	77	156
2017	AS-02	23	77	76
2017	AS-04	36	64	25

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	48	35
2017	AS-02	59	17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	46	35
2017	AS-02	35	17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	AS	0	35
2017	AS-02	0	17

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	17

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AS	43	35
2017	AS-02	47	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AS	40	35
2017	AS-02	35	17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AS	40	35
2017	AS-02	41	17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AS	49	35
2017	AS-02	41	17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AS	35	35

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AS	49	35
2017	AS-02	47	17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AS	29	35
2017	AS-02	29	17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	AS	0	35
2017	AS-02	0	17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AS	35	35
2017	AS-02	41	17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AS	18	35

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	17	35

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	57	35
2017	AS-02	71	17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AS	20	35

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AS	20	35

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AS	18	35

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AS	14	35

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	17	35

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AS	21	33
2017	AS-02	40	15

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AS	15	33

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	15

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AS	15	33

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	15

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AS	16	33

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	22	33

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	46	33
2017	AS-02	40	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AS	0	33
2017	AS-02	0	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	31	33
2017	AS-02	33	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AS	0	33
2017	AS-02	0	15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	97	3	35
2017	AS-02	100	0	17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	16	22	6	7	25	8	47	20	156
2017	AS-02	8	21	24	8	8	23	9	42	23	76
2017	AS-03	22	4	17	0	9	44	4	50	17	23
2017	AS-04	20	13	16	8	9	24	12	50	25	25
2017	AS-05	28	14	22	7	7	21	0	54	18	14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	24	20	8	6	14	2	59	17	155
2017	AS-02	20	31	17	10	4	17	1	62	18	76
2017	AS-03	41	14	18	5	9	14	0	63	16	22
2017	AS-04	32	17	20	8	12	8	4	55	23	25
2017	AS-05	21	22	21	14	7	14	0	50	25	14
2011	AS	31	33	16	7	4	8	0	71	12	178
2011	AS-02	37	34	13	8	4	4	0	74	12	93
2011	AS-03	35	29	10	6	6	13	0	74	15	31
2011	AS-04	20	30	35	0	5	10	0	56	6	20
2011	AS-05	18	53	12	12	0	6	0	75	13	17

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	48	15	6	5	1	1	74	11	156
2017	AS-02	27	44	16	9	3	1	0	72	12	76
2017	AS-03	31	35	17	9	9	0	0	65	17	23
2017	AS-04	24	56	12	0	5	4	0	83	5	25
2017	AS-05	7	72	14	0	7	0	0	79	7	14
2011	AS	36	48	9	3	2	2	1	86	5	179
2011	AS-02	44	37	11	5	1	1	1	83	6	95
2011	AS-03	30	47	13	3	0	7	0	82	4	30
2011	AS-04	35	60	0	0	5	0	0	95	5	20
2011	AS-05	29	65	6	0	0	0	0	94	0	17
2008	AS	37	49	7	5	1	1	1	87	6	182
2008	AS-01	19	75	6	0	0	0	0	94	0	16
2008	AS-02	41	48	4	6	0	1	0	90	6	90
2008	AS-03	43	38	14	5	0	0	0	81	5	21
2008	AS-04	44	33	11	11	0	0	0	78	11	18
2008	AS-05	30	50	0	5	5	0	10	89	11	20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	8	18	27	6	5	30	6	41	16	156
2017	AS-02	9	21	30	5	3	27	5	44	11	76
2017	AS-03	9	9	22	9	4	39	9	33	25	23
2017	AS-04	4	20	17	8	5	43	4	45	24	25
2017	AS-05	7	21	15	0	14	36	7	50	25	14
2011	AS	9	26	23	9	7	21	4	47	22	179
2011	AS-02	13	28	20	9	8	16	5	52	23	95
2011	AS-03	7	30	20	10	0	33	0	55	15	30
2011	AS-04	0	30	30	10	5	20	5	40	20	20
2011	AS-05	12	12	41	6	12	12	6	29	21	17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	26	17	2	3	18	1	74	6	156
2017	AS-02	32	26	16	3	4	20	0	72	8	76
2017	AS-03	48	13	22	0	0	17	0	74	0	23
2017	AS-04	35	24	17	0	5	20	0	74	6	25
2017	AS-05	36	36	0	7	0	21	0	91	9	14
2011	AS	41	32	8	5	4	8	1	80	10	179
2011	AS-02	38	32	9	7	4	8	1	77	13	95
2011	AS-03	47	33	7	0	7	7	0	86	7	30
2011	AS-04	55	20	10	5	5	5	0	79	11	20
2011	AS-05	41	35	6	0	0	18	0	93	0	17
2008	AS	35	38	14	3	3	4	2	78	7	182
2008	AS-01	31	31	19	6	6	6	0	67	13	16
2008	AS-02	38	39	11	3	2	6	1	82	6	90
2008	AS-03	33	43	14	0	10	0	0	76	10	21
2008	AS-04	33	39	28	0	0	0	0	72	0	18
2008	AS-05	35	30	5	10	0	10	10	81	13	20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	26	17	3	3	20	1	70	7	156
2017	AS-02	29	26	17	3	4	21	0	70	8	76
2017	AS-03	39	13	22	4	0	22	0	67	6	23
2017	AS-04	32	16	17	0	9	28	0	65	12	25
2017	AS-05	43	36	0	0	0	21	0	100	0	14
2011	AS	33	33	16	3	3	12	1	76	6	179
2011	AS-02	32	33	15	4	3	13	1	74	9	95
2011	AS-03	33	40	13	0	3	10	0	81	4	30
2011	AS-04	35	15	30	5	0	15	0	59	6	20
2011	AS-05	35	35	12	0	0	18	0	86	0	17
2008	AS	37	33	14	5	5	3	2	74	12	182
2008	AS-01	44	25	13	13	6	0	0	69	19	16
2008	AS-02	32	37	12	9	6	3	1	72	15	90
2008	AS-03	29	38	14	0	14	5	0	70	15	21
2008	AS-04	44	33	11	0	0	6	6	88	0	18
2008	AS-05	50	30	15	0	0	0	5	84	0	20

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	7	93	156
2017	AS-03	0	100	23
2017	AS-04	21	79	25
2017	AS-05	0	100	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	81	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	AS	50	10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	52	10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	90	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	90	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	88	12	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	14	21	3	3	35	7	53	10	155
2017	AS-02	13	16	27	3	4	31	7	47	11	75
2017	AS-03	17	0	17	0	0	61	4	50	0	23
2017	AS-04	20	13	12	0	9	35	12	61	16	25
2017	AS-05	28	0	22	7	0	36	7	50	12	14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	21	20	3	4	22	2	64	9	154
2017	AS-02	23	24	21	5	4	20	3	61	12	75
2017	AS-03	41	5	23	0	0	32	0	67	0	22
2017	AS-04	24	21	16	0	12	28	0	61	17	25
2017	AS-05	28	22	14	7	0	21	7	70	10	14
2011	AS	33	38	13	4	2	10	0	78	7	180
2011	AS-02	35	39	12	7	0	7	0	80	8	95
2011	AS-03	42	29	10	3	3	13	0	81	7	31
2011	AS-04	30	45	0	0	5	20	0	94	6	20
2011	AS-05	12	47	35	0	0	6	0	63	0	17

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	28	11	11	8	2	69	20	156
2017	AS-02	35	31	7	16	9	3	67	26	76
2017	AS-03	39	17	26	4	13	0	56	17	23
2017	AS-04	36	36	16	8	4	0	72	12	25
2017	AS-05	64	7	7	14	7	0	72	21	14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	27	24	19	13	1	1	44	32	156
2017	AS-02	13	19	29	20	18	1	0	32	39	76
2017	AS-03	22	31	26	13	4	0	4	55	18	23
2017	AS-04	20	37	16	20	8	0	0	57	28	25
2017	AS-05	21	36	22	14	7	0	0	57	21	14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	34	22	11	10	3	56	22	156
2017	AS-02	14	28	33	11	12	3	43	23	76
2017	AS-03	35	31	9	9	9	9	71	19	23
2017	AS-04	24	41	8	20	8	0	65	28	25
2017	AS-05	28	36	21	7	7	0	64	15	14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	23	23	18	16	3	41	35	156
2017	AS-02	16	18	19	22	21	4	36	45	76
2017	AS-03	26	13	39	9	9	4	41	18	23
2017	AS-04	16	35	21	4	24	0	51	28	25
2017	AS-05	21	29	21	21	7	0	50	28	14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	21	15	7	4	1	10	71	12	155
2017	AS-02	36	16	19	7	5	1	17	63	14	76
2017	AS-03	59	14	9	5	5	0	9	80	10	22
2017	AS-04	52	20	16	5	4	0	4	75	9	25
2017	AS-05	50	28	14	7	0	0	0	79	7	14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	26	18	11	8	63	19	153
2017	AS-02	35	20	21	12	11	56	23	74
2017	AS-03	50	36	5	5	5	86	9	22
2017	AS-04	39	28	4	16	12	68	28	25
2017	AS-05	21	36	36	7	0	57	7	14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	34	24	11	4	1	1	61	15	153
2017	AS-02	26	32	26	11	4	0	1	59	15	74
2017	AS-03	32	45	18	0	5	0	0	77	5	22
2017	AS-04	32	28	20	16	0	4	0	62	17	25
2017	AS-05	21	36	36	7	0	0	0	57	7	14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	32	29	16	8	47	24	152
2017	AS-02	10	31	29	20	9	41	30	73
2017	AS-03	32	32	23	9	5	64	14	22
2017	AS-04	12	40	28	12	8	52	20	25
2017	AS-05	21	28	29	14	7	50	21	14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	32	25	12	7	1	54	20	153
2017	AS-02	14	41	29	8	8	0	54	16	74
2017	AS-03	36	27	14	9	9	5	67	19	22
2017	AS-04	32	28	20	16	4	0	60	20	25
2017	AS-05	21	21	28	29	0	0	43	29	14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	33	20	12	7	2	60	20	152
2017	AS-02	19	34	22	15	8	1	54	24	73
2017	AS-03	32	45	9	5	5	5	81	10	22
2017	AS-04	39	17	20	20	4	0	56	24	25
2017	AS-05	21	43	21	7	7	0	64	15	14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	66	18	8	3	2	1	3	87	5	156
2017	AS-02	60	22	9	4	3	1	1	84	7	76
2017	AS-03	83	4	4	0	0	0	9	95	0	23
2017	AS-04	60	24	0	8	4	0	4	88	12	25
2017	AS-05	72	21	7	0	0	0	0	93	0	14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	69	12	4	4	6	4	85	11	156
2017	AS-02	67	10	5	7	5	5	82	12	76
2017	AS-03	74	9	0	0	9	9	90	10	23
2017	AS-04	59	24	0	4	9	4	87	13	25
2017	AS-05	79	14	7	0	0	0	93	0	14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	35	10	5	3	3	82	8	156
2017	AS-02	44	35	12	4	3	3	81	7	76
2017	AS-03	61	22	9	0	4	4	86	5	23
2017	AS-04	39	41	8	8	0	4	84	8	25
2017	AS-05	50	36	7	0	7	0	86	7	14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	21	11	6	5	3	78	11	156
2017	AS-02	53	22	12	7	4	3	77	11	76
2017	AS-03	74	9	4	0	9	4	86	9	23
2017	AS-04	59	21	8	4	5	4	83	9	25
2017	AS-05	57	36	7	0	0	0	93	0	14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	9	4	3	1	36	89	5	155
2017	AS-02	45	3	5	0	0	47	90	0	75
2017	AS-03	48	17	0	4	0	30	94	6	23
2017	AS-04	35	17	0	4	0	44	93	7	25
2017	AS-05	86	0	0	0	7	7	92	8	14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	66	18	6	2	1	8	92	2	155
2017	AS-02	64	16	9	1	1	8	88	1	75
2017	AS-03	61	22	4	0	0	13	95	0	23
2017	AS-04	67	13	4	8	0	9	87	9	25
2017	AS-05	78	22	0	0	0	0	100	0	14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	61	21	4	1	7	5	87	8	156
2017	AS-02	58	26	3	0	5	8	91	6	76
2017	AS-03	52	22	13	0	9	4	77	9	23
2017	AS-04	64	16	8	4	5	4	83	9	25
2017	AS-05	86	7	0	0	7	0	93	7	14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	53	27	10	3	2	1	4	84	5	156
2017	AS-02	46	30	13	3	3	1	4	81	6	76
2017	AS-03	70	17	4	4	0	0	4	91	5	23
2017	AS-04	55	16	16	9	0	0	4	75	9	25
2017	AS-05	57	36	7	0	0	0	0	93	0	14

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	33	32	15	8	44	24	156
2017	AS-02	10	29	33	19	10	38	29	76
2017	AS-03	17	52	13	9	9	70	17	23
2017	AS-04	16	24	35	16	8	40	24	25
2017	AS-05	14	43	43	0	0	57	0	14

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	23	36	22	8	1	30	34	155
2017	AS-02	13	23	37	21	6	0	26	37	76
2017	AS-03	9	14	36	23	18	0	41	23	22
2017	AS-04	9	24	35	24	8	0	32	32	25
2017	AS-05	0	21	36	28	7	7	38	23	14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	30	20	15	16	7	1	45	34	156
2017	AS-02	9	32	17	18	17	7	0	44	38	76
2017	AS-03	13	35	26	13	9	4	0	50	23	23
2017	AS-04	21	24	16	16	16	8	0	49	34	25
2017	AS-05	14	22	21	14	14	14	0	42	33	14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	37	22	10	10	4	56	21	155
2017	AS-02	11	41	24	9	13	1	52	23	75
2017	AS-03	30	39	13	9	4	5	73	14	23
2017	AS-04	24	24	16	12	16	8	52	31	25
2017	AS-05	21	29	28	7	0	14	58	8	14

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	15	85	156
2017	AS-02	13	87	76
2017	AS-04	32	68	25

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	74	26	24
2017	AS-02	60	40	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	39	6	0	0	0	0	94	0	18

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	70	13	8	1	2	4	2	74	26	156
2017	AS-02	72	10	9	1	2	4	1	76	24	76
2017	AS-03	56	26	13	0	4	0	0	56	44	23
2017	AS-04	72	16	0	0	5	8	0	78	22	25
2017	AS-05	78	0	15	0	0	7	0	84	16	14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	17	35
2017	AS-02	12	16
2017	AS-03	30	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	3	35
2017	AS-02	6	16
2017	AS-03	0	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	18	35
2017	AS-02	33	16
2017	AS-03	10	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AS	38	35
2017	AS-02	25	16
2017	AS-03	40	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AS	15	35
2017	AS-02	20	16
2017	AS-03	20	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AS	46	35
2017	AS-02	50	16
2017	AS-03	10	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	Total responses
2017	AS	3	60	17	11	9	36
2017	AS-02	6	55	20	6	13	16
2017	AS-03	0	70	20	10	0	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	24	17	14	11	3	16	49	30	37
2017	AS-02	6	29	20	6	6	6	29	52	17	17
2017	AS-03	30	20	30	10	0	0	10	55	11	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	13	16	8	15	11	24	40	35	37
2017	AS-02	0	23	17	6	7	13	34	43	25	17
2017	AS-03	40	10	10	0	10	20	10	71	15	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for National Research Council Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)