2017 Public Service Employee Survey Results for Supreme Court of Canada

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Supreme Court of Canada 64 31 2 1 1 1 0 95 3 132
2014 Public Service 32 47 5 11 5 0 0 78 16 181951
2014 Supreme Court of Canada 71 26 1 1 1 0 0 97 2 136
2011 Public Service 36 46 4 10 4 0 0 82 14 200936
2011 Supreme Court of Canada 67 28 1 3 0 0 0 96 3 134
2008 Public Service 36 46 4 9 4 0 0 82 13 169250
2008 Supreme Court of Canada 61 33 2 2 1 1 0 95 2 123

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Supreme Court of Canada 76 20 1 3 1 0 0 96 3 132
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Supreme Court of Canada 82 18 1 0 0 0 0 99 0 136
2011 Public Service 71 20 4 3 1 1 1 92 4 200894
2011 Supreme Court of Canada 77 17 4 0 1 0 0 95 1 134
2008 Public Service 71 20 3 3 1 0 1 92 4 169051
2008 Supreme Court of Canada 79 14 3 3 0 1 0 93 3 123

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Supreme Court of Canada 66 20 6 7 1 0 0 86 8 132
2014 Public Service 64 20 5 6 3 0 1 85 9 181861
2014 Supreme Court of Canada 70 20 6 4 0 0 1 90 4 136
2011 Public Service 66 18 5 6 3 0 2 86 9 200811
2011 Supreme Court of Canada 61 18 8 11 2 0 0 80 13 134
2008 Public Service 67 18 5 6 3 0 1 86 9 169106
2008 Supreme Court of Canada 54 29 5 8 2 1 1 85 10 123

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Supreme Court of Canada 65 25 5 3 1 0 0 91 4 132
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Supreme Court of Canada 69 25 3 4 0 0 0 93 4 136
2011 Public Service 39 37 8 10 6 0 0 77 15 199738
2011 Supreme Court of Canada 60 34 2 3 2 0 0 93 5 134

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Supreme Court of Canada 50 36 8 2 2 1 1 88 4 132
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Supreme Court of Canada 47 35 8 4 4 0 2 84 8 136
2011 Public Service 27 41 12 12 6 0 1 69 19 200240
2011 Supreme Court of Canada 50 34 9 3 1 0 3 87 4 134
2008 Public Service 25 42 13 13 7 0 1 68 20 168332
2008 Supreme Court of Canada 48 33 8 5 3 2 2 83 8 123

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Supreme Court of Canada 53 34 10 1 1 0 0 87 2 129
2014 Public Service 39 39 11 7 4 0 0 78 11 181902
2014 Supreme Court of Canada 65 24 6 5 0 0 0 89 5 136
2011 Public Service 42 36 11 6 4 0 0 79 10 200728
2011 Supreme Court of Canada 67 22 7 2 1 0 0 89 4 134
2008 Public Service 38 41 11 7 4 0 0 79 10 169105
2008 Supreme Court of Canada 58 29 9 2 1 1 0 88 3 123

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Supreme Court of Canada 67 22 6 3 2 0 0 89 5 130
2014 Public Service 44 38 8 6 3 0 0 82 10 181804
2014 Supreme Court of Canada 72 20 3 2 3 0 0 92 5 135
2011 Public Service 45 39 7 5 3 0 0 84 8 200298
2011 Supreme Court of Canada 66 25 5 2 2 0 0 91 4 134
2008 Public Service 43 42 7 5 3 0 0 85 8 168403
2008 Supreme Court of Canada 59 32 5 4 0 1 0 91 4 123

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Supreme Court of Canada 71 23 4 1 1 1 0 95 1 130
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Supreme Court of Canada 69 26 2 3 0 1 0 95 3 135

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Supreme Court of Canada 63 24 4 4 3 1 1 88 7 130
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Supreme Court of Canada 71 20 3 3 2 0 1 93 5 136
2011 Public Service 38 36 11 9 6 0 1 75 14 200742
2011 Supreme Court of Canada 64 24 7 2 1 0 1 89 4 134

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Supreme Court of Canada 45 16 5 4 7 3 20 80 14 130
2014 Public Service 30 24 11 11 13 2 10 61 27 181828
2014 Supreme Court of Canada 45 15 3 5 7 1 25 80 16 136
2011 Public Service 31 24 10 11 13 2 10 62 27 200707
2011 Supreme Court of Canada 48 16 7 6 3 1 19 80 11 134
2008 Public Service 34 24 9 11 12 2 9 65 25 168919
2008 Supreme Court of Canada 39 22 3 5 10 5 16 77 19 123

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Supreme Court of Canada 54 30 9 3 2 1 0 85 6 132
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Supreme Court of Canada 63 30 3 4 1 0 0 92 5 136
2011 Public Service 35 41 11 8 5 0 0 76 13 200583
2011 Supreme Court of Canada 58 27 7 7 2 0 0 85 9 134
2008 Public Service 35 42 11 8 4 0 0 77 12 168072
2008 Supreme Court of Canada 55 34 7 2 2 1 0 89 3 122

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Supreme Court of Canada 47 32 11 5 4 1 0 80 8 132
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Supreme Court of Canada 45 37 7 8 1 1 1 83 10 136
2011 Public Service 21 37 16 14 11 0 0 59 25 200784
2011 Supreme Court of Canada 45 28 16 9 2 0 0 73 11 134

Question 13. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Supreme Court of Canada 51 33 8 3 3 1 0 85 6 132

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Supreme Court of Canada 68 25 3 2 2 0 0 93 4 132
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Supreme Court of Canada 69 28 3 1 0 0 0 97 1 136
2011 Public Service 37 42 11 6 3 1 0 80 9 200734
2011 Supreme Court of Canada 64 25 6 5 0 0 0 89 5 134
2008 Public Service 42 39 10 5 3 1 0 82 8 168871
2008 Supreme Court of Canada 62 28 5 3 1 2 0 91 4 123

Question 15. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Supreme Court of Canada 53 29 10 4 3 1 0 83 7 132

Question 16. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Supreme Court of Canada 67 25 6 1 1 0 0 92 2 132
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Supreme Court of Canada 83 13 3 0 1 0 0 96 1 136
2011 Public Service 58 31 7 2 1 0 0 89 4 200656
2011 Supreme Court of Canada 75 17 6 2 1 0 0 92 3 132

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Supreme Court of Canada 48 35 8 5 2 1 1 84 7 131
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Supreme Court of Canada 45 35 8 5 5 0 2 82 10 136
2011 Public Service 28 39 13 12 8 0 0 68 20 200493
2011 Supreme Court of Canada 47 30 7 14 2 0 0 77 16 133

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Supreme Court of Canada 44 33 12 4 6 1 0 78 10 130
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Supreme Court of Canada 53 30 9 4 5 0 0 83 9 136

Question 19. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Supreme Court of Canada 61 27 6 3 2 2 0 89 5 131
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Supreme Court of Canada 61 30 5 4 1 0 0 91 4 136
2011 Public Service 34 40 13 8 4 1 0 75 12 199885
2011 Supreme Court of Canada 54 36 6 2 1 0 1 91 3 133

Question 20. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Supreme Court of Canada 64 26 5 2 1 2 0 91 3 131
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Supreme Court of Canada 70 24 4 1 1 0 0 94 2 136
2011 Public Service 41 41 9 6 3 0 0 82 9 200825
2011 Supreme Court of Canada 58 29 4 7 1 0 0 87 9 134
2008 Public Service 41 42 8 6 3 0 0 84 8 168963
2008 Supreme Court of Canada 57 31 9 1 2 1 0 89 2 123

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Supreme Court of Canada 48 33 9 5 3 0 2 82 9 132
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Supreme Court of Canada 52 39 6 1 3 0 1 91 3 136
2011 Public Service 33 34 18 8 5 0 1 69 13 200574
2011 Supreme Court of Canada 49 34 10 4 1 0 2 85 5 134
2008 Public Service 28 35 20 10 6 0 1 64 16 168835
2008 Supreme Court of Canada 41 34 16 4 4 1 0 75 8 123

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Supreme Court of Canada 8 19 27 18 23 1 5 43 28 131
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Supreme Court of Canada 2 14 30 27 26 0 2 53 16 135
2011 Public Service 12 27 34 16 7 1 2 24 40 199952
2011 Supreme Court of Canada 3 16 31 24 17 1 8 45 21 133
2008 Public Service 12 29 35 16 6 1 2 23 41 168383
2008 Supreme Court of Canada 5 24 28 22 20 1 0 43 29 122

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Supreme Court of Canada 2 4 11 28 49 2 5 82 7 131
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Supreme Court of Canada 1 3 10 30 46 1 9 84 5 134
2011 Public Service 12 20 28 21 12 2 3 35 34 199740
2011 Supreme Court of Canada 2 5 15 25 42 2 9 75 8 134
2008 Public Service 12 22 29 21 11 2 3 34 35 168088
2008 Supreme Court of Canada 2 7 17 29 38 2 5 72 11 121

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Supreme Court of Canada 5 12 27 21 27 1 7 52 19 131
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Supreme Court of Canada 2 9 21 25 36 1 6 65 12 134
2011 Public Service 18 24 28 15 8 2 4 25 45 199696
2011 Supreme Court of Canada 4 11 20 25 25 3 11 59 18 134
2008 Public Service 17 24 30 17 8 2 3 25 43 168077
2008 Supreme Court of Canada 2 9 26 25 29 4 4 59 13 122

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Supreme Court of Canada 1 4 25 25 38 2 5 68 5 129
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Supreme Court of Canada 3 4 16 34 40 0 4 77 7 135
2011 Public Service 9 17 32 25 12 1 4 38 28 199449
2011 Supreme Court of Canada 1 8 22 34 24 1 10 65 11 131
2008 Public Service 9 18 33 25 11 1 3 38 28 168000
2008 Supreme Court of Canada 2 14 33 20 27 1 3 49 17 122

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Supreme Court of Canada 4 8 21 25 35 2 5 65 12 131
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Supreme Court of Canada 4 10 20 28 34 1 4 65 15 134
2011 Public Service 18 24 28 16 9 1 3 27 44 199874
2011 Supreme Court of Canada 4 9 27 24 25 0 11 56 14 134
2008 Public Service 16 24 28 18 10 1 3 29 42 168023
2008 Supreme Court of Canada 5 14 24 21 29 2 5 54 20 122

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Supreme Court of Canada 4 7 19 18 44 3 5 68 12 130
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Supreme Court of Canada 3 6 12 28 43 2 6 78 10 136
2011 Public Service 11 18 27 23 14 3 5 40 31 199570
2011 Supreme Court of Canada 3 5 15 31 34 1 12 73 9 134
2008 Public Service 14 22 27 20 11 2 4 33 38 168198
2008 Supreme Court of Canada 7 12 25 17 30 4 6 51 21 121

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Supreme Court of Canada 5 12 21 20 32 3 6 57 19 131
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Supreme Court of Canada 0 9 20 34 29 3 5 69 9 134
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Supreme Court of Canada 70 25 0 4 1 0 1 96 4 132
2014 Public Service 70 15 5 4 3 0 3 88 6 181584
2014 Supreme Court of Canada 81 12 1 1 1 0 5 98 1 135
2011 Public Service 68 15 5 4 3 0 4 87 7 200015
2011 Supreme Court of Canada 63 21 9 7 0 0 0 83 8 134
2008 Public Service 66 14 5 4 4 1 7 86 9 167148
2008 Supreme Court of Canada 66 18 7 6 2 1 0 84 8 122

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Supreme Court of Canada 38 29 12 7 6 4 4 73 15 132
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Supreme Court of Canada 41 31 11 7 3 3 4 78 10 134

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Supreme Court of Canada 59 23 6 8 3 1 1 83 11 132
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Supreme Court of Canada 62 21 7 6 4 0 0 83 10 135

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Supreme Court of Canada 56 28 8 4 2 2 0 86 6 132
2014 Public Service 25 39 13 14 7 2 1 66 21 181522
2014 Supreme Court of Canada 55 30 8 5 1 1 1 87 5 135
2011 Public Service 26 37 13 14 8 2 1 65 22 199928
2011 Supreme Court of Canada 48 32 13 4 3 0 1 80 7 134
2008 Public Service 26 37 12 14 8 2 1 65 22 166238
2008 Supreme Court of Canada 44 37 4 7 4 2 1 84 12 122

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Supreme Court of Canada 44 32 8 2 4 10 0 84 7 130
2014 Public Service 24 28 16 13 10 7 1 57 26 181494
2014 Supreme Court of Canada 57 28 6 4 1 3 1 89 5 135
2011 Public Service 26 27 15 13 11 6 1 58 26 199730
2011 Supreme Court of Canada 53 23 9 5 5 5 1 81 10 134
2008 Public Service 27 28 14 13 11 7 1 59 25 166166
2008 Supreme Court of Canada 47 24 8 3 10 8 0 77 14 122

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Supreme Court of Canada 26 29 12 4 8 17 4 69 15 131
2014 Public Service 11 22 19 18 15 13 2 38 40 181465
2014 Supreme Court of Canada 24 22 16 15 5 15 4 56 24 135

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Supreme Court of Canada 70 19 3 5 2 1 0 90 7 131
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Supreme Court of Canada 60 31 5 3 0 0 0 92 3 135
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Supreme Court of Canada 49 30 9 7 2 1 1 81 9 132
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Supreme Court of Canada 57 31 4 3 4 1 0 88 7 135
2011 Public Service 33 37 13 10 7 1 0 70 17 199910
2011 Supreme Court of Canada 38 40 7 11 3 0 0 78 14 133
2008 Public Service 31 36 13 11 9 1 1 67 20 166756
2008 Supreme Court of Canada 42 27 8 14 7 1 1 70 22 122

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Supreme Court of Canada 59 28 4 4 1 2 0 90 6 132
2014 Public Service 42 31 12 7 5 2 1 75 12 181447
2014 Supreme Court of Canada 63 26 5 2 3 0 0 89 5 135
2011 Public Service 40 32 13 8 5 2 1 74 13 199843
2011 Supreme Court of Canada 55 27 9 7 2 1 0 82 9 133
2008 Public Service 38 31 12 8 7 3 1 72 15 166751
2008 Supreme Court of Canada 57 23 8 6 5 1 1 81 11 122

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Supreme Court of Canada 56 28 4 6 2 4 0 87 8 132
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Supreme Court of Canada 60 28 4 3 4 0 1 88 7 135
2011 Public Service 38 35 11 10 6 1 0 73 16 199709
2011 Supreme Court of Canada 50 30 12 7 1 0 0 80 8 133
2008 Public Service 36 34 11 10 8 1 0 71 18 166684
2008 Supreme Court of Canada 57 20 8 10 5 1 0 77 15 122

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Supreme Court of Canada 90 7 1 2 0 0 0 97 2 131
2014 Public Service 77 12 4 2 2 0 3 93 4 181405
2014 Supreme Court of Canada 90 7 2 0 1 0 0 98 1 135
2011 Public Service 77 12 4 2 2 0 3 92 4 199764
2011 Supreme Court of Canada 81 9 4 6 1 0 0 89 7 133
2008 Public Service 78 8 3 2 3 0 6 92 5 166455
2008 Supreme Court of Canada 82 11 2 3 1 1 0 93 4 122

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Supreme Court of Canada 64 17 7 2 2 2 7 88 4 132
2014 Public Service 47 23 9 5 6 3 6 78 13 181389
2014 Supreme Court of Canada 64 13 5 5 5 1 8 84 11 135
2011 Public Service 44 26 9 7 8 2 4 75 15 200634
2011 Supreme Court of Canada 51 22 8 6 4 4 5 80 11 133

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Supreme Court of Canada 72 14 6 2 3 2 0 88 6 132

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Supreme Court of Canada 69 19 5 3 3 1 0 89 6 132

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Supreme Court of Canada 61 24 7 4 3 1 0 85 8 132
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Supreme Court of Canada 71 17 4 5 3 1 0 88 8 134
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Supreme Court of Canada 51 27 3 3 0 3 14 93 3 36
2014 Public Service 25 36 15 10 6 3 5 66 18 40406
2014 Supreme Court of Canada 53 28 4 3 5 2 6 88 8 42

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Supreme Court of Canada 57 25 3 7 4 4 1 86 11 132
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Supreme Court of Canada 60 29 5 3 1 2 0 91 3 134
2011 Public Service 22 31 19 11 9 7 1 58 22 199170
2011 Supreme Court of Canada 43 31 12 4 2 5 1 80 7 134

Question 41. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Supreme Court of Canada 55 27 5 7 3 2 1 84 11 132
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Supreme Court of Canada 56 30 9 4 1 0 0 87 4 134
2011 Public Service 19 31 19 14 13 3 0 52 28 199021
2011 Supreme Court of Canada 39 35 16 7 2 0 0 75 10 134
2008 Public Service 21 33 18 14 12 3 0 55 27 165557
2008 Supreme Court of Canada 42 32 10 4 11 2 0 75 15 122

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Supreme Court of Canada 47 24 10 6 4 8 1 78 11 132
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Supreme Court of Canada 45 38 10 3 1 2 0 85 5 134
2011 Public Service 11 31 21 19 12 6 0 45 33 198979
2011 Supreme Court of Canada 23 48 10 8 3 7 0 76 13 134
2008 Public Service 11 31 20 20 13 6 0 44 35 165317
2008 Supreme Court of Canada 28 40 16 8 4 3 0 70 13 122

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Supreme Court of Canada 48 21 11 8 5 6 1 74 14 132
2014 Public Service 17 26 19 15 16 7 0 46 34 181094
2014 Supreme Court of Canada 49 29 11 2 2 5 1 84 5 134
2011 Public Service 15 29 18 16 15 7 0 47 33 198990
2011 Supreme Court of Canada 32 37 12 10 2 7 0 74 13 134
2008 Public Service 14 29 18 16 15 8 0 47 33 165352
2008 Supreme Court of Canada 32 35 12 9 7 4 0 70 17 122

Question 44. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Supreme Court of Canada 45 33 6 7 3 5 1 83 11 132
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Supreme Court of Canada 42 39 14 4 1 1 0 82 4 134
2011 Public Service 13 33 18 20 14 3 0 48 34 198810
2011 Supreme Court of Canada 29 41 11 11 5 3 0 72 16 134
2008 Public Service 14 36 16 20 12 2 0 51 33 165141
2008 Supreme Court of Canada 30 39 14 13 3 1 0 69 17 122
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Supreme Court of Canada 60 27 6 4 2 1 0 87 6 130
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Supreme Court of Canada 59 29 10 1 2 0 1 88 2 134
2011 Public Service 24 42 17 10 6 2 0 67 16 199395
2011 Supreme Court of Canada 41 40 7 6 2 3 1 84 9 134

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Supreme Court of Canada 68 24 6 1 1 0 0 92 2 131
2014 Public Service 38 41 11 4 2 3 1 82 6 180996
2014 Supreme Court of Canada 74 22 2 1 0 1 1 97 1 134
2011 Public Service 35 40 13 5 2 3 1 78 8 199266
2011 Supreme Court of Canada 59 30 5 3 1 3 0 91 4 133

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Supreme Court of Canada 51 26 7 7 3 4 1 81 11 131
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Supreme Court of Canada 56 27 6 7 1 2 1 86 8 134
2011 Public Service 35 36 12 8 5 4 1 74 14 199168
2011 Supreme Court of Canada 45 28 12 6 3 5 1 77 9 134
2008 Public Service 31 36 12 10 7 4 1 70 17 165770
2008 Supreme Court of Canada 42 31 9 7 6 3 2 77 14 122

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Supreme Court of Canada 38 24 16 7 3 8 4 71 11 131
2014 Public Service 24 34 20 10 6 5 1 62 18 180998
2014 Supreme Court of Canada 40 25 15 5 4 8 2 73 10 134
2011 Public Service 19 35 21 12 7 5 1 57 20 199149
2011 Supreme Court of Canada 26 31 17 10 4 9 4 65 16 134

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Supreme Court of Canada 32 24 14 7 8 12 3 66 17 131
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Supreme Court of Canada 34 25 15 8 6 9 4 67 15 134
2011 Public Service 15 23 18 16 15 11 3 44 35 199244
2011 Supreme Court of Canada 29 18 15 14 5 12 7 58 24 134

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Supreme Court of Canada 73 18 2 5 1 0 1 92 6 132
2014 Public Service 59 20 8 4 2 2 5 85 7 180951
2014 Supreme Court of Canada 74 14 1 5 1 2 4 93 5 134

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Supreme Court of Canada 75 18 1 2 1 1 2 96 3 132
2014 Public Service 65 20 6 2 2 3 3 90 4 180921
2014 Supreme Court of Canada 83 10 1 2 1 3 1 96 3 134
2011 Public Service 67 19 6 2 1 2 3 90 4 200185
2011 Supreme Court of Canada 73 19 3 0 0 1 5 97 0 134
2008 Public Service 67 18 6 2 1 2 3 89 4 168297
2008 Supreme Court of Canada 76 11 6 4 1 2 1 89 5 123

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Supreme Court of Canada 50 26 7 8 3 5 1 80 12 131
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Supreme Court of Canada 47 31 7 7 4 4 1 81 12 134
2011 Public Service 21 33 17 15 12 2 0 55 27 200253
2011 Supreme Court of Canada 39 29 14 5 3 3 6 75 10 134
2008 Public Service 19 35 17 15 11 2 0 56 27 168004
2008 Supreme Court of Canada 40 34 7 5 9 4 0 78 15 122

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Supreme Court of Canada 21 22 10 18 12 4 12 52 36 132
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Supreme Court of Canada 23 24 17 10 17 2 7 51 30 134
2011 Public Service 15 27 15 18 21 2 2 44 40 200219
2011 Supreme Court of Canada 21 12 12 21 14 1 18 42 43 133
2008 Public Service 17 32 14 16 17 2 2 51 35 167751
2008 Supreme Court of Canada 12 22 18 13 20 6 9 40 39 121

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Supreme Court of Canada 37 30 14 10 5 4 1 70 15 132

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Supreme Court of Canada 54 26 8 4 1 8 0 86 6 132
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Supreme Court of Canada 70 18 5 3 1 3 1 91 3 134

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Supreme Court of Canada 58 29 5 5 1 2 0 89 6 132
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Supreme Court of Canada 67 23 5 2 0 2 0 93 2 134
2011 Public Service 31 39 16 7 5 3 0 72 12 198890
2011 Supreme Court of Canada 51 33 6 5 1 5 0 88 6 134

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Supreme Court of Canada 71 22 7 0 1 0 0 93 1 132
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Supreme Court of Canada 74 23 1 1 1 0 0 97 2 134
2011 Public Service 37 39 12 7 5 0 0 76 12 198622
2011 Supreme Court of Canada 69 23 5 3 1 0 0 91 4 134
2008 Public Service 33 40 12 8 5 0 0 74 13 165113
2008 Supreme Court of Canada 56 30 6 4 3 1 0 87 7 122

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Supreme Court of Canada 67 18 11 2 1 1 0 86 3 132
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Supreme Court of Canada 76 18 3 1 1 0 0 94 2 134
2011 Public Service 28 35 18 10 7 1 0 64 17 198741
2011 Supreme Court of Canada 63 25 6 4 2 0 0 88 7 133

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Supreme Court of Canada 70 18 9 2 1 0 0 88 3 132
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Supreme Court of Canada 75 18 5 2 1 0 0 92 3 133
2011 Public Service 27 38 17 11 7 0 0 65 18 198568
2011 Supreme Court of Canada 58 27 8 4 3 0 0 85 8 133
2008 Public Service 28 40 14 11 6 0 0 68 18 164994
2008 Supreme Court of Canada 56 27 9 5 2 1 0 83 7 122

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Supreme Court of Canada 65 15 12 5 2 2 0 81 7 132
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Supreme Court of Canada 69 13 7 6 2 3 0 85 8 134
2011 Public Service 29 27 17 12 10 5 1 59 23 198679
2011 Supreme Court of Canada 59 18 12 4 3 3 0 80 7 133
2008 Public Service 27 29 17 13 9 5 1 60 23 164965
2008 Supreme Court of Canada 46 20 12 7 7 6 1 71 16 121
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Public Service 26 40 34 174196
2017 Supreme Court of Canada 31 42 27 132
2014 Public Service 26 40 34 180859
2014 Supreme Court of Canada 19 55 26 134
2011 Public Service 27 42 31 198979
2011 Supreme Court of Canada 25 56 19 134

Question 62. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Supreme Court of Canada 24 8 9 7 48 5 34
2014 Public Service 18 32 30 10 9999 11 47681
2014 Supreme Court of Canada 7 10 46 4 9999 33 26
2011 Public Service 19 32 31 8 9999 10 53795
2011 Supreme Court of Canada 17 11 42 17 9999 12 33
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 18 82 173948
2017 Supreme Court of Canada 7 93 132
2014 Public Service 19 81 180560
2014 Supreme Court of Canada 12 88 134

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 51 30018
2014 Public Service 50 32448

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 63 30018
2014 Public Service 63 32448
2014 Supreme Court of Canada 79 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 8 30018
2014 Public Service 7 32448
2014 Supreme Court of Canada 0 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 5 30018
2014 Public Service 4 32448
2014 Supreme Court of Canada 0 15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 6 30018
2014 Public Service 5 32448
2014 Supreme Court of Canada 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 30018
2014 Public Service 9 32448

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 4 30018
2014 Public Service 4 32448

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2014 Public Service 40 32479

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Organization
(%)
Total responses
2017 Public Service 40 30045
2014 Public Service 40 32479
2014 Supreme Court of Canada 69 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Organization
(%)
Total responses
2017 Public Service 45 30045
2014 Public Service 43 32479

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2014 Public Service 40 32479
2014 Supreme Court of Canada 44 15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Organization
(%)
Total responses
2017 Public Service 30 30045
2014 Public Service 29 32479

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Organization
(%)
Total responses
2017 Public Service 57 30045
2014 Public Service 57 32479
2014 Supreme Court of Canada 57 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Organization
(%)
Total responses
2017 Public Service 36 30045
2014 Public Service 36 32479
2014 Supreme Court of Canada 43 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Organization
(%)
Total responses
2017 Public Service 2 30045
2014 Public Service 2 32479
2014 Supreme Court of Canada 0 15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Organization
(%)
Total responses
2017 Public Service 10 30045
2014 Public Service 9 32479

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Organization
(%)
Total responses
2017 Public Service 13 30045
2014 Public Service 13 32479

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Organization
(%)
Total responses
2017 Public Service 48 30045
2014 Public Service 46 32479

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Organization
(%)
Total responses
2017 Public Service 29 30045
2014 Public Service 29 32479

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 30045
2014 Public Service 14 32479

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 52 30031
2014 Public Service 51 32463
2014 Supreme Court of Canada 53 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2017 Public Service 29 30031
2014 Public Service 30 32463

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 9 30031
2014 Public Service 10 32463

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 22 30031
2014 Public Service 21 32463

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2014 Public Service 12 32463

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 8 30031
2014 Public Service 7 32463
2014 Supreme Court of Canada 0 15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 14 30031
2014 Public Service 16 32463

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2014 Public Service 11 32463

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 25 30031
2014 Public Service 25 32463
2014 Supreme Court of Canada 25 15

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2014 Public Service 13 30161

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 17 27791
2014 Public Service 16 30161

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2014 Public Service 11 30161

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 8 27791
2014 Public Service 8 30161
2014 Supreme Court of Canada 0 15

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2014 Public Service 10 30161
2014 Supreme Court of Canada 0 15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 11 27791
2014 Public Service 10 30161

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2014 Public Service 11 30161

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2014 Public Service 8 30161

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2014 Public Service 11 30161
2014 Supreme Court of Canada 0 15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 26 27791
2014 Public Service 25 30161

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2014 Public Service 9 30161
2014 Supreme Court of Canada 0 15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 45 27791
2014 Public Service 45 30161
2014 Supreme Court of Canada 41 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 27791
2014 Public Service 2 30161
2014 Supreme Court of Canada 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 53 27791
2014 Public Service 54 30161
2014 Supreme Court of Canada 57 15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 27791

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 27791
2014 Public Service 13 30161
2014 Supreme Court of Canada 0 15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 30021

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Supreme Court of Canada 27 12 11 3 2 35 9 72 9 132
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Supreme Court of Canada 28 12 12 4 2 32 11 69 9 134

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Supreme Court of Canada 48 25 6 5 1 14 2 87 7 132
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Supreme Court of Canada 47 24 8 4 0 16 2 86 4 134
2011 Public Service 31 36 16 7 4 6 0 72 12 198422
2011 Supreme Court of Canada 53 32 6 1 2 6 0 90 3 134
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Supreme Court of Canada 26 36 8 7 1 2 20 79 10 132
2014 Public Service 26 50 10 5 2 2 5 81 8 180775
2014 Supreme Court of Canada 31 35 6 7 1 2 18 82 10 133
2011 Public Service 25 51 10 6 2 1 4 81 8 198482
2011 Supreme Court of Canada 27 30 10 9 1 1 22 74 13 133
2008 Public Service 25 49 10 7 3 2 5 79 10 165000
2008 Supreme Court of Canada 24 45 8 9 1 3 10 79 11 122

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Supreme Court of Canada 14 11 15 1 2 25 31 59 7 131
2014 Public Service 10 24 23 10 7 19 8 46 22 180722
2014 Supreme Court of Canada 16 10 10 6 1 29 28 61 16 133
2011 Public Service 10 26 23 10 6 18 6 48 22 198413
2011 Supreme Court of Canada 14 11 12 4 3 24 33 56 17 133

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Supreme Court of Canada 45 18 6 0 2 8 22 88 3 132
2014 Public Service 35 34 12 4 2 8 5 79 7 180760
2014 Supreme Court of Canada 48 17 6 1 2 9 17 87 5 133
2011 Public Service 36 34 12 4 2 8 4 79 8 198530
2011 Supreme Court of Canada 36 21 12 2 0 8 22 80 3 133
2008 Public Service 33 36 12 4 2 8 5 79 7 164878
2008 Supreme Court of Canada 43 25 10 6 1 6 10 81 8 122

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Supreme Court of Canada 47 15 3 1 2 9 22 90 5 132
2014 Public Service 27 32 15 6 4 11 5 70 12 180628
2014 Supreme Court of Canada 46 18 5 2 1 11 17 89 3 133
2011 Public Service 27 33 15 6 4 10 4 71 12 198183
2011 Supreme Court of Canada 36 23 7 1 1 9 22 87 3 133
2008 Public Service 29 34 13 8 5 7 5 71 14 165597
2008 Supreme Court of Canada 38 26 10 6 2 7 11 78 10 122
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 8 92 173800
2014 Public Service 8 92 180400
2014 Supreme Court of Canada 5 95 133

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 38 13842
2014 Public Service 36 13828

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 79 13842
2014 Public Service 80 13828

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2014 Public Service 3 13828

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2014 Public Service 3 13828

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2014 Public Service 7 13828

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 13842
2014 Public Service 8 13828

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2014 Public Service 8 13828

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Organization
(%)
Total responses
2017 Public Service 24 13782
2014 Public Service 20 13822

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Organization
(%)
Total responses
2017 Public Service 19 13782
2014 Public Service 17 13822

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Organization
(%)
Total responses
2017 Public Service 14 13782
2014 Public Service 12 13822

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Organization
(%)
Total responses
2017 Public Service 6 13782
2014 Public Service 5 13822

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Organization
(%)
Total responses
2017 Public Service 25 13782
2014 Public Service 23 13822

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Organization
(%)
Total responses
2017 Public Service 30 13782
2014 Public Service 24 13822

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Organization
(%)
Total responses
2017 Public Service 4 13782
2014 Public Service 3 13822

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2017 Public Service 2 13782

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Organization
(%)
Total responses
2017 Public Service 8 13782
2014 Public Service 7 13822

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2014 Public Service 16 13822

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2017 Public Service 1 13782

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2014 Public Service 16 13822

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2017 Public Service 0 13782
2014 Public Service 1 13822

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 20 13782
2014 Public Service 30 13822

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 31 13844
2014 Public Service 29 13830

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2017 Public Service 16 13844
2014 Public Service 16 13830

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2014 Public Service 6 13830

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 19 13844
2014 Public Service 19 13830

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2014 Public Service 6 13830

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 7 13844
2014 Public Service 7 13830

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 9 13844
2014 Public Service 9 13830

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Organization
(%)
Total responses
2017 Public Service 8 13844
2014 Public Service 9 13830

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 48 13844
2014 Public Service 48 13830

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 6 12884
2014 Public Service 6 12831

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2014 Public Service 11 12831

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2014 Public Service 4 12831

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2014 Public Service 3 12831

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2014 Public Service 3 12831

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2014 Public Service 5 12831

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 9 12884
2014 Public Service 7 12831

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2014 Public Service 9 12831

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2014 Public Service 10 12831

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 24 12884
2014 Public Service 23 12831

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2014 Public Service 9 12831

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 44 12884
2014 Public Service 44 12831

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 12884
2014 Public Service 2 12831

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 61 12884
2014 Public Service 65 12831

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 12884

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2014 Public Service 13 12831

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 13875

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Supreme Court of Canada 33 8 12 2 0 36 9 75 3 132
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Supreme Court of Canada 30 11 6 1 0 37 15 84 3 133

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Supreme Court of Canada 49 20 11 1 1 16 2 85 2 132
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Supreme Court of Canada 49 26 6 1 0 15 3 91 1 133
2011 Public Service 35 36 14 4 2 8 0 77 7 198306
2011 Supreme Court of Canada 55 31 7 1 0 4 2 91 1 132
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Supreme Court of Canada 44 28 15 5 7 0 1 73 11 132

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Supreme Court of Canada 22 36 26 8 6 1 0 59 14 132

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Supreme Court of Canada 40 31 17 3 4 3 2 74 7 132

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Supreme Court of Canada 36 33 20 6 2 1 3 71 8 132

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Supreme Court of Canada 47 26 11 3 3 2 8 81 7 132

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Supreme Court of Canada 42 32 15 6 3 1 1 75 9 132

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Supreme Court of Canada 46 20 13 10 7 2 2 68 18 132

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Supreme Court of Canada 40 27 14 7 8 2 1 70 15 132

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Supreme Court of Canada 51 23 8 9 6 2 1 77 15 132

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Supreme Court of Canada 52 23 15 6 2 2 0 77 8 132

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Supreme Court of Canada 76 17 4 2 1 0 0 93 4 131

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Supreme Court of Canada 84 8 3 1 1 0 3 95 2 132

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Supreme Court of Canada 66 21 8 1 1 0 2 90 2 132

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Supreme Court of Canada 68 18 5 5 3 0 2 87 8 132

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Supreme Court of Canada 57 9 4 0 1 0 28 92 2 132

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Supreme Court of Canada 69 12 7 0 1 0 11 91 2 131

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Supreme Court of Canada 79 7 3 1 2 0 7 93 4 132

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Supreme Court of Canada 64 25 6 1 2 0 3 91 2 132

Question 84. Overall, my level of work-related stress is

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Supreme Court of Canada 22 37 29 8 3 0 1 59 12 132

Question 85. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Supreme Court of Canada 1 8 39 32 17 1 2 50 9 130

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Supreme Court of Canada 35 37 14 3 4 6 0 77 8 132

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Supreme Court of Canada 41 31 13 6 3 6 0 76 10 132
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 17 83 173939
2017 Supreme Court of Canada 11 89 132
2014 Public Service 15 85 180286
2014 Supreme Court of Canada 12 88 133

Question 89. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 78 22 29537
2017 Supreme Court of Canada 93 7 15
2014 Public Service 78 22 27355
2014 Supreme Court of Canada 89 11 17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Supreme Court of Canada 49 51 0 0 0 0 0 100 0 14
2014 Public Service 50 32 6 7 4 0 0 83 11 21409
2014 Supreme Court of Canada 70 30 0 0 0 0 0 100 0 15
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Supreme Court of Canada 48 29 12 5 4 2 0 49 51 132

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 22 111807
2017 Supreme Court of Canada 24 62

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 34 111807
2017 Supreme Court of Canada 37 62

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 18 111807
2017 Supreme Court of Canada 17 62

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2017 Public Service 47 111807
2017 Supreme Court of Canada 23 62

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2017 Public Service 6 111807
2017 Supreme Court of Canada 4 62

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Organization
(%)
Total responses
2017 Public Service 40 111807
2017 Supreme Court of Canada 43 62

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Supreme Court of Canada 16 66 12 2 1 3 60

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Supreme Court of Canada 54 20 9 5 6 0 5 79 12 64

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Supreme Court of Canada 18 7 7 8 6 4 48 54 31 64
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