2017 Public Service Employee Survey Results for Supreme Court of Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 76 24 0 0 0 0 0 100 0 36
2017 Non-supervisor 60 33 2 2 2 1 0 94 4 96
2014 Supervisor 77 21 0 0 2 0 0 98 2 42
2014 Non-supervisor 70 27 2 2 0 0 0 97 2 92
2011 Supervisor 66 28 2 4 0 0 0 94 4 50
2011 Non-supervisor 68 28 1 3 0 0 0 96 3 84
2008 Supervisor 61 34 0 3 0 3 0 97 3 38
2008 Non-supervisor 61 33 4 1 1 0 0 94 2 85

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 83 17 0 0 0 0 0 100 0 36
2017 Non-supervisor 74 20 1 3 1 0 0 95 4 96
2014 Supervisor 86 14 0 0 0 0 0 100 0 42
2014 Non-supervisor 81 18 1 0 0 0 0 99 0 92
2011 Supervisor 73 20 5 0 2 0 0 93 2 50
2011 Non-supervisor 79 16 4 1 0 0 0 95 1 84
2008 Supervisor 82 16 0 0 0 3 0 100 0 38
2008 Non-supervisor 78 13 5 5 0 0 0 91 5 85

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 78 22 0 0 0 0 0 100 0 36
2017 Non-supervisor 62 20 8 10 1 0 0 82 11 96
2014 Supervisor 79 17 4 0 0 0 0 96 0 42
2014 Non-supervisor 66 22 6 5 0 0 1 89 5 92
2011 Supervisor 67 14 9 5 4 0 0 81 9 50
2011 Non-supervisor 59 20 7 13 1 0 0 79 14 84
2008 Supervisor 61 26 3 5 0 3 3 92 6 38
2008 Non-supervisor 52 31 6 9 2 0 0 82 12 85

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 83 17 0 0 0 0 0 100 0 36
2017 Non-supervisor 60 27 7 4 2 0 0 88 6 96
2014 Supervisor 79 15 2 5 0 0 0 94 5 42
2014 Non-supervisor 65 28 4 3 0 0 0 93 3 92
2011 Supervisor 62 32 4 2 0 0 0 94 2 50
2011 Non-supervisor 58 35 1 3 2 0 0 93 6 84

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 68 29 3 0 0 0 0 97 0 36
2017 Non-supervisor 45 38 9 3 3 1 1 85 6 96
2014 Supervisor 55 28 10 5 0 0 2 85 5 42
2014 Non-supervisor 45 38 7 3 5 0 2 85 8 92
2011 Supervisor 61 27 6 2 0 0 3 92 2 50
2011 Non-supervisor 45 38 11 4 1 0 3 85 5 84
2008 Supervisor 66 24 5 0 0 5 0 94 0 38
2008 Non-supervisor 40 36 9 7 5 0 2 78 12 85

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 21 6 0 0 0 0 94 0 35
2017 Non-supervisor 48 38 12 2 1 0 0 85 3 94
2014 Supervisor 69 28 2 0 0 0 0 98 0 42
2014 Non-supervisor 65 22 7 6 0 0 0 87 6 92
2011 Supervisor 70 21 6 3 0 0 0 91 3 50
2011 Non-supervisor 66 22 8 2 2 0 0 88 4 84
2008 Supervisor 66 26 3 3 0 3 0 95 3 38
2008 Non-supervisor 54 31 12 2 1 0 0 85 4 85

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 85 15 0 0 0 0 0 100 0 35
2017 Non-supervisor 62 23 8 4 3 0 0 85 7 95
2014 Supervisor 80 20 0 0 0 0 0 100 0 41
2014 Non-supervisor 70 19 5 2 4 0 0 89 6 92
2011 Supervisor 73 23 1 0 2 0 0 97 2 50
2011 Non-supervisor 62 27 6 3 2 0 0 89 5 84
2008 Supervisor 61 37 0 0 0 3 0 100 0 38
2008 Non-supervisor 58 29 7 6 0 0 0 87 6 85

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 90 10 0 0 0 0 0 100 0 35
2017 Non-supervisor 65 27 5 1 1 1 0 93 2 95
2014 Supervisor 76 22 0 2 0 0 0 98 2 41
2014 Non-supervisor 67 26 2 4 0 1 0 94 4 92

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 72 25 3 0 0 0 0 97 0 35
2017 Non-supervisor 61 23 5 5 4 1 1 86 9 95
2014 Supervisor 78 17 0 2 3 0 0 95 5 42
2014 Non-supervisor 69 22 3 3 2 0 1 92 5 92
2011 Supervisor 67 23 2 4 4 0 0 90 8 50
2011 Non-supervisor 62 24 10 2 0 0 2 88 2 84

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 19 0 3 3 0 16 93 7 35
2017 Non-supervisor 41 15 6 4 8 4 22 75 17 95
2014 Supervisor 57 11 0 2 8 0 23 87 13 42
2014 Non-supervisor 41 17 4 6 6 2 25 79 16 92
2011 Supervisor 47 19 7 1 0 2 23 88 2 50
2011 Non-supervisor 49 14 7 7 5 1 17 76 15 84
2008 Supervisor 50 24 0 3 3 8 13 93 7 38
2008 Non-supervisor 34 21 5 6 13 4 18 70 24 85

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 76 19 5 0 0 0 0 95 0 36
2017 Non-supervisor 47 34 10 4 3 1 0 82 7 96
2014 Supervisor 70 27 3 0 0 0 0 97 0 42
2014 Non-supervisor 61 30 3 5 1 0 0 91 6 92
2011 Supervisor 57 28 6 7 2 0 0 85 9 50
2011 Non-supervisor 58 27 7 6 2 0 0 85 8 84
2008 Supervisor 61 34 3 0 0 3 0 97 0 38
2008 Non-supervisor 52 33 10 2 2 0 0 86 5 84

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 29 6 0 3 0 0 91 3 36
2017 Non-supervisor 43 33 13 6 4 1 0 77 10 96
2014 Supervisor 58 33 2 5 0 0 2 93 5 42
2014 Non-supervisor 41 38 8 10 2 1 0 80 12 92
2011 Supervisor 46 39 6 6 4 0 0 84 10 50
2011 Non-supervisor 45 23 21 10 2 0 0 68 12 84

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 37 3 0 0 0 0 97 0 36
2017 Non-supervisor 48 32 10 4 4 1 0 81 8 96

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 80 17 0 0 3 0 0 97 3 36
2017 Non-supervisor 65 27 4 3 2 0 0 91 5 96
2014 Supervisor 81 19 0 0 0 0 0 100 0 42
2014 Non-supervisor 66 31 3 1 0 0 0 96 1 92
2011 Supervisor 73 17 4 6 0 0 0 90 6 50
2011 Non-supervisor 60 29 8 4 0 0 0 89 4 84
2008 Supervisor 68 24 3 3 0 3 0 95 3 38
2008 Non-supervisor 59 29 6 4 1 1 0 89 5 85

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 74 17 6 0 3 0 0 91 3 36
2017 Non-supervisor 47 32 11 5 3 1 0 80 9 96

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 89 8 3 0 0 0 0 97 0 36
2017 Non-supervisor 60 30 7 2 1 0 0 90 3 96
2014 Supervisor 91 9 0 0 0 0 0 100 0 42
2014 Non-supervisor 81 15 3 0 1 0 0 96 1 92
2011 Supervisor 77 14 5 2 2 0 0 91 4 50
2011 Non-supervisor 74 18 6 2 0 0 0 92 2 82

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 24 3 0 0 0 0 97 0 36
2017 Non-supervisor 41 38 10 6 3 1 1 81 9 95
2014 Supervisor 64 36 0 0 0 0 0 100 0 42
2014 Non-supervisor 38 35 11 7 6 0 3 75 14 92
2011 Supervisor 65 21 6 6 2 0 0 86 8 50
2011 Non-supervisor 39 34 8 18 2 0 0 72 20 83

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 71 21 6 0 3 0 0 91 3 36
2017 Non-supervisor 36 36 14 6 6 1 0 73 12 94
2014 Supervisor 69 26 5 0 0 0 0 95 0 42
2014 Non-supervisor 48 29 10 5 7 0 0 77 12 92

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 81 19 0 0 0 0 0 100 0 36
2017 Non-supervisor 55 29 8 4 2 3 0 86 6 95
2014 Supervisor 74 17 4 5 0 0 0 91 5 42
2014 Non-supervisor 56 36 5 2 1 0 0 92 3 92
2011 Supervisor 61 27 5 4 2 0 0 89 6 50
2011 Non-supervisor 51 39 6 1 1 0 2 92 2 83

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 92 5 3 0 0 0 0 97 0 36
2017 Non-supervisor 56 32 6 2 2 2 0 90 4 95
2014 Supervisor 78 17 3 2 0 0 0 95 2 42
2014 Non-supervisor 68 26 4 1 2 0 0 94 2 92
2011 Supervisor 64 20 6 5 4 0 0 85 9 50
2011 Non-supervisor 56 33 3 8 0 0 0 88 8 84
2008 Supervisor 68 24 5 0 0 3 0 95 0 38
2008 Non-supervisor 52 34 11 1 2 0 0 86 4 85

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 30 0 0 6 0 0 94 6 36
2017 Non-supervisor 43 34 12 7 2 0 2 79 9 96
2014 Supervisor 36 48 9 2 5 0 0 84 7 42
2014 Non-supervisor 58 35 4 0 2 0 1 94 2 92
2011 Supervisor 18 44 19 9 4 0 6 66 14 50
2011 Non-supervisor 63 29 6 2 0 0 0 93 2 84
2008 Supervisor 26 39 24 5 3 3 0 68 8 38
2008 Non-supervisor 47 32 13 4 5 0 0 79 8 85

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 21 28 22 18 0 3 41 30 36
2017 Non-supervisor 7 18 27 17 24 1 5 44 27 95
2014 Supervisor 0 17 27 24 26 0 5 53 18 42
2014 Non-supervisor 3 13 31 27 26 0 0 53 16 91
2011 Supervisor 6 9 37 27 12 0 8 42 17 50
2011 Non-supervisor 2 19 28 23 19 2 8 46 23 83
2008 Supervisor 5 26 29 21 16 3 0 38 32 38
2008 Non-supervisor 5 23 27 23 23 0 0 45 27 84

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 8 6 24 54 0 5 82 12 36
2017 Non-supervisor 2 3 12 29 47 2 5 82 5 95
2014 Supervisor 0 0 4 37 42 2 14 95 0 42
2014 Non-supervisor 2 4 12 27 49 1 6 81 7 90
2011 Supervisor 4 5 15 33 31 0 12 73 11 50
2011 Non-supervisor 2 5 15 22 46 3 7 76 7 84
2008 Supervisor 0 11 14 43 24 3 5 74 12 37
2008 Non-supervisor 4 6 18 23 44 1 5 71 10 84

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 6 28 21 32 2 6 58 12 36
2017 Non-supervisor 5 14 26 21 26 1 7 51 21 95
2014 Supervisor 0 8 17 33 30 0 12 71 9 42
2014 Non-supervisor 3 9 22 22 39 2 4 64 12 90
2011 Supervisor 2 8 18 25 33 0 14 67 11 50
2011 Non-supervisor 5 13 20 26 22 4 10 55 21 84
2008 Supervisor 3 11 26 24 29 3 5 57 14 38
2008 Non-supervisor 2 8 26 26 29 5 4 60 12 84

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 0 3 25 40 29 0 3 71 3 35
2017 Non-supervisor 2 4 25 21 40 2 5 67 6 94
2014 Supervisor 0 7 17 35 35 0 5 74 7 42
2014 Non-supervisor 4 2 15 34 42 0 3 78 7 91
2011 Supervisor 0 10 24 29 24 0 13 60 12 48
2011 Non-supervisor 1 8 20 36 24 2 9 67 10 83
2008 Supervisor 0 13 45 18 18 3 3 39 14 38
2008 Non-supervisor 4 14 27 20 31 0 4 53 19 84

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 12 35 17 31 0 0 47 18 35
2017 Non-supervisor 3 6 17 28 36 3 6 70 11 96
2014 Supervisor 9 15 29 21 25 0 2 46 25 42
2014 Non-supervisor 2 8 15 30 39 1 5 73 11 90
2011 Supervisor 4 15 31 21 16 0 12 42 22 50
2011 Non-supervisor 4 6 25 26 29 0 11 61 11 84
2008 Supervisor 0 21 34 21 16 3 5 40 23 38
2008 Non-supervisor 7 11 19 21 35 2 5 60 19 84

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 13 18 20 39 0 8 64 17 36
2017 Non-supervisor 4 6 19 18 45 4 5 69 10 94
2014 Supervisor 0 9 12 29 35 0 14 75 11 42
2014 Non-supervisor 4 5 11 29 46 3 3 79 9 92
2011 Supervisor 4 7 24 24 29 0 12 60 13 50
2011 Non-supervisor 2 4 11 33 36 1 11 80 7 84
2008 Supervisor 8 16 37 18 16 3 3 36 25 38
2008 Non-supervisor 6 11 19 16 36 5 7 59 19 83

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 6 36 16 28 0 8 48 12 36
2017 Non-supervisor 5 14 17 21 33 4 6 60 21 95
2014 Supervisor 0 7 12 50 22 0 9 79 7 42
2014 Non-supervisor 0 9 23 29 33 4 3 66 9 90
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 86 14 0 0 0 0 0 100 0 36
2017 Non-supervisor 65 28 0 5 1 0 2 94 6 96
2014 Supervisor 94 4 0 2 0 0 0 98 2 42
2014 Non-supervisor 77 15 1 0 1 0 7 98 1 92
2011 Supervisor 68 17 9 6 0 0 0 85 6 50
2011 Non-supervisor 60 23 9 8 1 0 0 83 9 84
2008 Supervisor 62 27 5 3 0 3 0 92 3 37
2008 Non-supervisor 67 14 8 7 4 0 0 81 11 85

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 24 8 5 0 0 6 86 5 36
2017 Non-supervisor 32 30 13 8 8 5 4 69 17 96
2014 Supervisor 57 31 4 2 0 0 6 93 2 41
2014 Non-supervisor 35 32 12 8 4 5 4 73 14 92

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 16 3 7 0 0 0 91 7 36
2017 Non-supervisor 54 25 7 8 4 1 1 81 13 96
2014 Supervisor 74 16 4 2 5 0 0 89 7 42
2014 Non-supervisor 58 23 8 6 4 0 0 82 11 92

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 24 11 0 0 0 0 89 0 36
2017 Non-supervisor 53 29 7 5 3 3 0 85 8 96
2014 Supervisor 62 25 6 0 2 2 2 91 2 42
2014 Non-supervisor 53 31 8 6 0 0 1 85 6 92
2011 Supervisor 50 30 14 2 2 0 2 81 4 50
2011 Non-supervisor 47 33 12 5 3 0 0 80 8 84
2008 Supervisor 46 32 11 5 0 5 0 83 6 37
2008 Non-supervisor 44 39 1 8 6 1 1 84 14 85

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 33 3 0 0 0 0 97 0 35
2017 Non-supervisor 39 31 10 2 6 13 0 80 9 95
2014 Supervisor 65 24 2 2 0 4 2 96 2 42
2014 Non-supervisor 55 29 6 5 1 3 1 88 6 92
2011 Supervisor 63 17 8 4 4 2 2 84 8 50
2011 Non-supervisor 49 26 9 6 5 6 0 79 11 84
2008 Supervisor 62 19 11 0 3 5 0 86 3 37
2008 Non-supervisor 40 26 7 5 13 9 0 73 19 85

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 33 9 0 3 3 9 87 3 36
2017 Non-supervisor 20 27 13 5 9 21 3 63 19 95
2014 Supervisor 37 34 11 7 2 4 5 78 10 42
2014 Non-supervisor 18 17 18 17 6 19 4 46 30 92

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 84 11 3 3 0 0 0 95 3 36
2017 Non-supervisor 66 21 3 6 3 1 0 89 9 95
2014 Supervisor 67 28 5 0 0 0 0 95 0 42
2014 Non-supervisor 58 33 4 5 0 0 0 91 5 92
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 78 14 9 0 0 0 0 91 0 36
2017 Non-supervisor 41 35 10 8 3 1 1 78 12 96
2014 Supervisor 65 30 0 2 2 0 0 95 5 42
2014 Non-supervisor 54 31 6 3 5 1 0 85 9 92
2011 Supervisor 54 29 6 8 2 0 2 84 10 49
2011 Non-supervisor 31 45 8 12 4 0 0 76 16 84
2008 Supervisor 49 22 11 11 5 3 0 72 17 37
2008 Non-supervisor 39 29 7 15 8 0 1 69 24 85

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 84 13 3 0 0 0 0 97 0 36
2017 Non-supervisor 52 33 4 6 2 3 0 88 8 96
2014 Supervisor 68 23 2 5 3 0 0 91 7 42
2014 Non-supervisor 62 26 7 2 3 0 0 89 5 92
2011 Supervisor 54 22 12 9 0 4 0 79 9 49
2011 Non-supervisor 55 29 7 6 3 0 0 84 9 84
2008 Supervisor 65 11 14 3 3 3 3 80 6 37
2008 Non-supervisor 53 28 6 7 6 0 0 81 13 85

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 79 16 3 0 3 0 0 94 3 36
2017 Non-supervisor 50 31 5 7 2 5 0 85 10 96
2014 Supervisor 73 17 0 5 2 0 3 93 7 42
2014 Non-supervisor 55 32 5 3 5 0 0 87 8 92
2011 Supervisor 63 27 4 6 0 0 0 90 6 49
2011 Non-supervisor 44 31 15 8 2 0 0 75 9 84
2008 Supervisor 70 11 8 5 3 3 0 83 8 37
2008 Non-supervisor 51 24 8 12 6 0 0 74 18 85

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 97 3 0 0 0 0 0 100 0 36
2017 Non-supervisor 88 8 1 3 0 0 0 96 3 95
2014 Supervisor 96 4 0 0 0 0 0 100 0 42
2014 Non-supervisor 88 9 3 0 1 0 0 97 1 92
2011 Supervisor 87 11 2 0 0 0 0 98 0 49
2011 Non-supervisor 78 7 5 8 2 0 0 85 10 84
2008 Supervisor 86 5 3 3 0 3 0 94 3 37
2008 Non-supervisor 80 13 2 4 1 0 0 93 5 85

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 71 14 6 0 0 0 9 94 0 36
2017 Non-supervisor 62 18 8 2 2 2 6 87 5 96
2014 Supervisor 59 15 7 5 5 2 6 81 11 42
2014 Non-supervisor 65 12 4 5 5 0 8 85 11 92
2011 Supervisor 59 14 6 6 10 3 2 77 17 50
2011 Non-supervisor 48 26 8 6 2 4 6 82 9 83

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 89 6 3 3 0 0 0 94 3 36
2017 Non-supervisor 68 17 7 2 4 3 0 87 6 96

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 85 9 0 3 0 3 0 97 3 36
2017 Non-supervisor 64 22 6 3 4 0 0 87 7 96

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 83 11 3 0 3 0 0 94 3 36
2017 Non-supervisor 54 28 8 5 3 1 0 83 9 96
2014 Supervisor 75 15 5 3 2 0 0 91 5 42
2014 Non-supervisor 69 17 3 6 3 1 0 87 10 92
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 27 3 3 0 3 14 93 3 36
2014 Supervisor 53 28 4 3 5 2 6 88 8 42

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 25 3 3 0 3 3 94 3 36
2017 Non-supervisor 55 25 3 8 5 4 1 84 13 96
2014 Supervisor 65 28 7 0 0 0 0 93 0 42
2014 Non-supervisor 58 30 5 4 1 3 0 91 4 92
2011 Supervisor 45 32 11 2 4 6 0 82 6 50
2011 Non-supervisor 42 31 13 5 2 5 2 79 7 84

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 27 6 3 0 3 0 91 3 36
2017 Non-supervisor 53 27 5 9 4 2 1 82 13 96
2014 Supervisor 66 32 2 0 0 0 0 98 0 42
2014 Non-supervisor 52 30 11 5 1 0 0 83 6 92
2011 Supervisor 44 33 14 6 4 0 0 76 10 50
2011 Non-supervisor 37 36 16 8 2 0 0 74 10 84
2008 Supervisor 41 32 8 5 11 3 0 75 17 37
2008 Non-supervisor 42 32 11 4 11 1 0 75 14 85

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 29 8 3 0 5 0 88 3 36
2017 Non-supervisor 45 22 10 7 5 9 1 75 14 96
2014 Supervisor 56 36 7 0 0 2 0 93 0 42
2014 Non-supervisor 41 39 12 5 2 3 0 82 6 92
2011 Supervisor 32 47 4 11 0 6 0 84 12 50
2011 Non-supervisor 20 48 13 7 5 8 0 73 13 84
2008 Supervisor 27 41 16 8 5 3 0 69 14 37
2008 Non-supervisor 28 40 16 8 4 4 0 71 12 85

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 29 3 6 0 0 0 91 6 36
2017 Non-supervisor 43 19 13 9 6 8 1 69 17 96
2014 Supervisor 61 26 9 0 0 4 0 91 0 42
2014 Non-supervisor 45 30 12 3 3 6 2 81 7 92
2011 Supervisor 51 30 7 8 0 4 0 85 8 50
2011 Non-supervisor 24 40 14 10 3 8 0 70 15 84
2008 Supervisor 38 38 11 8 3 3 0 78 11 37
2008 Non-supervisor 29 34 13 9 9 5 0 67 20 85

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 31 6 3 0 5 0 91 3 36
2017 Non-supervisor 43 33 7 8 4 5 1 80 13 96
2014 Supervisor 45 48 7 0 0 0 0 93 0 42
2014 Non-supervisor 41 35 16 5 1 1 0 77 6 92
2011 Supervisor 38 43 7 10 2 0 0 81 12 50
2011 Non-supervisor 25 41 13 12 6 4 0 68 18 84
2008 Supervisor 38 27 16 14 3 3 0 67 17 37
2008 Non-supervisor 26 45 13 13 4 0 0 71 16 85
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 21 12 0 0 0 0 88 0 35
2017 Non-supervisor 58 29 5 6 3 1 0 87 8 95
2014 Supervisor 68 30 2 0 0 0 0 98 0 42
2014 Non-supervisor 55 28 13 1 2 0 1 84 3 92
2011 Supervisor 51 39 2 4 4 0 0 90 8 50
2011 Non-supervisor 36 41 9 7 2 5 1 82 9 84

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 25 6 0 0 0 0 94 0 36
2017 Non-supervisor 67 24 6 2 1 0 0 91 3 95
2014 Supervisor 72 24 2 0 0 2 0 98 0 42
2014 Non-supervisor 75 21 2 1 0 0 1 97 1 92
2011 Supervisor 65 23 6 4 2 0 0 88 6 49
2011 Non-supervisor 57 32 4 3 0 4 0 93 3 84

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 30 3 0 0 3 0 97 0 36
2017 Non-supervisor 47 25 8 10 5 5 1 77 15 95
2014 Supervisor 66 25 5 5 0 0 0 91 5 42
2014 Non-supervisor 52 28 6 8 2 3 2 84 10 92
2011 Supervisor 52 22 10 2 6 3 4 81 9 50
2011 Non-supervisor 42 30 13 7 2 5 0 76 10 84
2008 Supervisor 57 27 8 3 0 3 3 89 3 37
2008 Non-supervisor 35 33 9 9 8 4 1 72 19 85

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 33 14 3 0 3 3 82 3 36
2017 Non-supervisor 36 21 16 9 3 10 5 67 14 95
2014 Supervisor 59 19 17 5 0 0 0 78 5 42
2014 Non-supervisor 33 27 15 6 5 11 3 70 13 92
2011 Supervisor 35 33 17 6 0 5 4 75 7 50
2011 Non-supervisor 22 30 17 12 6 10 4 60 21 84

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 31 15 0 9 3 3 76 9 36
2017 Non-supervisor 30 22 14 9 8 15 3 63 20 95
2014 Supervisor 48 23 13 5 2 7 2 78 7 42
2014 Non-supervisor 28 25 15 9 7 10 5 63 19 92
2011 Supervisor 31 11 13 5 10 17 13 60 22 50
2011 Non-supervisor 28 21 16 17 4 10 4 57 24 84

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 84 13 3 0 0 0 0 97 0 36
2017 Non-supervisor 69 20 1 6 1 0 2 91 8 96
2014 Supervisor 84 14 0 2 0 0 0 98 2 42
2014 Non-supervisor 70 14 2 5 1 3 6 91 7 92

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 87 13 0 0 0 0 0 100 0 36
2017 Non-supervisor 71 20 1 3 1 1 3 95 4 96
2014 Supervisor 89 11 0 0 0 0 0 100 0 42
2014 Non-supervisor 80 10 1 3 1 4 1 95 4 92
2011 Supervisor 80 13 2 0 0 0 5 98 0 50
2011 Non-supervisor 69 22 3 1 0 1 5 96 1 84
2008 Supervisor 82 5 5 3 0 5 0 92 3 38
2008 Non-supervisor 74 13 6 5 1 0 1 88 6 85

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 22 9 3 0 0 0 89 3 36
2017 Non-supervisor 45 28 7 10 4 6 1 78 15 95
2014 Supervisor 59 23 13 0 3 0 2 84 3 42
2014 Non-supervisor 42 34 4 10 5 5 0 80 16 92
2011 Supervisor 47 34 14 4 0 0 2 82 4 50
2011 Non-supervisor 36 27 14 6 5 5 8 72 13 84
2008 Supervisor 51 30 5 5 3 5 0 86 9 37
2008 Non-supervisor 35 36 8 5 12 4 0 74 17 85

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 26 10 9 0 0 13 79 10 36
2017 Non-supervisor 15 21 10 21 16 6 11 44 44 96
2014 Supervisor 31 22 25 6 9 2 5 56 17 42
2014 Non-supervisor 19 25 14 12 21 2 8 49 36 92
2011 Supervisor 28 13 15 13 14 3 15 49 32 50
2011 Non-supervisor 18 12 11 24 15 0 19 38 48 83
2008 Supervisor 22 27 16 3 22 5 5 55 27 37
2008 Non-supervisor 7 20 19 18 19 6 11 33 44 84

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 23 9 0 3 3 0 88 3 36
2017 Non-supervisor 30 32 16 13 5 4 1 65 19 96

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 35 8 0 0 5 0 92 0 36
2017 Non-supervisor 54 23 8 6 1 8 0 84 7 96
2014 Supervisor 73 19 6 0 0 2 0 93 0 42
2014 Non-supervisor 68 17 5 4 1 4 1 90 5 92

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 25 8 0 0 0 0 92 0 36
2017 Non-supervisor 56 30 4 6 1 2 0 88 8 96
2014 Supervisor 68 23 5 2 0 2 0 93 2 42
2014 Non-supervisor 67 23 6 2 0 2 0 92 2 92
2011 Supervisor 57 36 3 0 2 2 0 94 2 50
2011 Non-supervisor 49 31 7 7 0 6 0 85 8 84

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 85 13 3 0 0 0 0 97 0 36
2017 Non-supervisor 67 24 8 0 1 0 0 91 1 96
2014 Supervisor 74 24 2 0 0 0 0 98 0 42
2014 Non-supervisor 74 23 1 2 1 0 0 97 3 92
2011 Supervisor 67 23 4 4 2 0 0 90 6 50
2011 Non-supervisor 69 23 5 3 0 0 0 92 3 84
2008 Supervisor 54 35 8 0 0 3 0 92 0 37
2008 Non-supervisor 56 28 5 6 5 0 0 85 11 85

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 90 10 0 0 0 0 0 100 0 36
2017 Non-supervisor 61 20 14 2 1 1 0 82 3 96
2014 Supervisor 86 11 2 0 0 0 0 98 0 42
2014 Non-supervisor 72 21 4 2 2 0 0 93 3 92
2011 Supervisor 67 22 4 4 4 0 0 89 8 49
2011 Non-supervisor 61 26 7 5 2 0 0 87 6 84

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 90 10 0 0 0 0 0 100 0 36
2017 Non-supervisor 64 21 11 3 1 0 0 85 4 96
2014 Supervisor 86 9 5 0 0 0 0 95 0 42
2014 Non-supervisor 70 21 4 3 2 0 0 91 4 91
2011 Supervisor 65 24 4 2 6 0 0 89 8 49
2011 Non-supervisor 55 28 9 6 2 0 0 83 8 84
2008 Supervisor 54 24 16 3 0 3 0 81 3 37
2008 Non-supervisor 56 28 6 6 4 0 0 85 9 85

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 84 13 3 0 0 0 0 97 0 36
2017 Non-supervisor 59 15 14 6 3 3 0 76 10 96
2014 Supervisor 76 8 6 5 3 2 0 86 7 42
2014 Non-supervisor 67 15 7 7 2 3 0 84 9 92
2011 Supervisor 61 19 11 2 6 0 2 81 8 49
2011 Non-supervisor 58 18 13 5 2 4 0 80 7 84
2008 Supervisor 44 25 8 11 6 6 0 74 18 36
2008 Non-supervisor 47 18 14 6 8 6 1 70 15 85
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 19 64 17 36
2017 Non-supervisor 34 36 30 96
2014 Supervisor 14 62 24 42
2014 Non-supervisor 21 53 27 92
2011 Supervisor 14 59 27 50
2011 Non-supervisor 29 55 16 84

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-supervisor 19 9 8 6 56 3 28
2014 Non-supervisor 0 8 49 6 9999 38 20
2011 Non-supervisor 14 10 46 19 9999 12 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 7 93 96
2014 Non-supervisor 14 86 92

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 15 14 0 0 24 5 81 0 36
2017 Non-supervisor 23 12 10 4 2 39 11 68 13 96
2014 Supervisor 49 13 7 2 2 18 8 84 6 42
2014 Non-supervisor 20 11 14 4 2 37 13 61 11 92

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 20 9 0 0 5 0 91 0 36
2017 Non-supervisor 43 26 5 6 1 17 3 85 9 96
2014 Supervisor 66 21 4 2 0 5 2 93 2 42
2014 Non-supervisor 39 26 9 4 0 20 2 83 5 92
2011 Supervisor 60 25 5 4 2 4 0 88 6 50
2011 Non-supervisor 50 35 6 0 2 6 0 91 2 84
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 36 8 0 0 0 14 90 0 36
2017 Non-supervisor 21 36 9 9 1 3 22 75 14 96
2014 Supervisor 52 29 2 2 0 2 12 95 3 42
2014 Non-supervisor 22 37 8 9 2 3 20 77 13 91
2011 Supervisor 44 30 6 4 0 0 16 88 5 50
2011 Non-supervisor 20 29 12 11 2 2 25 66 17 83
2008 Supervisor 43 30 5 8 0 3 11 84 9 37
2008 Non-supervisor 15 52 9 9 1 4 9 77 12 85

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 33 11 0 0 10 25 83 0 35
2017 Non-supervisor 12 5 16 1 3 30 33 47 11 96
2014 Supervisor 29 9 13 0 2 19 27 71 4 42
2014 Non-supervisor 11 11 8 8 1 32 28 56 23 91
2011 Supervisor 19 7 13 2 4 21 34 58 13 50
2011 Non-supervisor 11 13 11 5 3 25 32 55 19 83

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 13 3 0 0 5 14 96 0 36
2017 Non-supervisor 39 19 7 0 3 8 24 85 4 96
2014 Supervisor 64 11 2 2 0 6 14 94 3 42
2014 Non-supervisor 41 19 7 1 3 10 19 84 6 91
2011 Supervisor 50 17 16 0 0 4 14 81 0 50
2011 Non-supervisor 30 22 10 3 0 9 26 80 4 83
2008 Supervisor 54 16 8 5 0 5 11 84 6 37
2008 Non-supervisor 38 29 11 6 1 6 9 79 8 85

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 13 6 0 0 5 14 93 0 36
2017 Non-supervisor 42 16 3 2 3 10 24 89 7 96
2014 Supervisor 64 13 2 0 0 6 14 97 0 42
2014 Non-supervisor 39 19 7 3 1 13 19 85 5 91
2011 Supervisor 50 15 14 2 2 4 14 79 5 50
2011 Non-supervisor 30 27 4 1 0 11 26 91 1 83
2008 Supervisor 41 27 8 3 0 8 14 86 3 37
2008 Non-supervisor 36 26 11 7 4 6 11 75 13 85
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 0 100 36

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 7 18 0 0 22 7 74 0 36
2017 Non-supervisor 29 8 11 2 0 40 9 75 4 96
2014 Supervisor 43 15 2 2 0 31 6 93 4 42
2014 Non-supervisor 25 9 8 1 0 39 18 80 2 91

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 13 13 0 0 12 0 85 0 36
2017 Non-supervisor 46 22 10 1 1 18 3 85 3 96
2014 Supervisor 68 23 0 0 0 7 2 100 0 42
2014 Non-supervisor 41 27 9 2 0 19 3 87 2 91
2011 Supervisor 66 23 5 4 0 2 0 90 4 50
2011 Non-supervisor 50 35 7 0 0 5 3 92 0 82
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 35 8 8 5 0 6 78 14 36
2017 Non-supervisor 45 26 17 4 7 0 0 72 11 96

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 35 28 8 6 0 0 58 14 36
2017 Non-supervisor 22 37 26 8 6 1 0 60 14 96

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 31 25 0 0 0 0 75 0 36
2017 Non-supervisor 39 31 15 4 5 3 3 74 10 96

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 31 28 9 0 0 6 61 9 36
2017 Non-supervisor 39 33 17 5 3 1 2 74 8 96

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 27 15 0 0 0 15 82 0 36
2017 Non-supervisor 48 26 9 4 4 2 6 81 9 96

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 39 3 3 3 0 3 92 6 36
2017 Non-supervisor 39 30 19 7 3 1 0 71 10 96

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 19 18 0 6 0 3 76 6 36
2017 Non-supervisor 43 21 12 13 8 2 1 66 21 96

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 23 20 11 0 0 0 69 11 36
2017 Non-supervisor 39 29 13 6 10 2 1 70 17 96

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 29 3 11 0 0 2 86 11 36
2017 Non-supervisor 50 22 9 8 8 2 1 74 16 96

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 23 14 7 0 0 2 79 7 36
2017 Non-supervisor 52 22 15 6 3 2 0 76 9 96

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 20 0 5 0 0 0 95 5 36
2017 Non-supervisor 77 15 5 1 2 0 0 92 3 95

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 87 7 3 0 0 0 3 97 0 36
2017 Non-supervisor 84 8 3 1 1 0 3 95 2 96

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 74 22 0 0 2 0 3 98 2 36
2017 Non-supervisor 64 21 10 1 1 0 2 87 2 96

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 71 21 0 3 3 0 3 94 6 36
2017 Non-supervisor 67 17 7 6 3 0 1 85 9 96

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 34 14 2 3 0 3 81 5 36
2017 Non-supervisor 61 2 1 0 1 0 36 98 1 96

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 76 14 8 0 0 0 3 92 0 36
2017 Non-supervisor 67 12 6 0 2 0 13 90 2 95

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 93 7 0 0 0 0 0 100 0 36
2017 Non-supervisor 75 8 4 2 2 0 9 90 5 96

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 76 14 8 3 0 0 0 89 3 36
2017 Non-supervisor 60 28 6 0 2 0 3 92 2 96

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 30 39 11 0 0 0 51 11 36
2017 Non-supervisor 22 38 26 7 4 0 1 61 12 96

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 13 30 17 35 0 2 53 16 36
2017 Non-supervisor 1 6 42 36 11 1 2 49 8 94

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 37 13 0 0 0 0 87 0 36
2017 Non-supervisor 31 37 14 4 5 8 0 74 10 96

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 39 10 3 0 0 0 87 3 36
2017 Non-supervisor 38 29 14 7 4 8 0 73 12 96
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 13 87 96
2014 Supervisor 12 88 42
2014 Non-supervisor 12 88 91

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 92 8 13
2014 Non-supervisor 92 8 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-supervisor 49 51 0 0 0 0 0 100 0 12
2014 Non-supervisor 71 29 0 0 0 0 0 100 0 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 26 10 0 3 2 0 61 39 36
2017 Non-supervisor 45 30 12 6 5 2 0 46 54 96

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 14
2017 Non-supervisor 25 48

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 14
2017 Non-supervisor 41 48

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 14
2017 Non-supervisor 16 48

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 14
2017 Non-supervisor 18 48

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 14
2017 Non-supervisor 4 48

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 56 14
2017 Non-supervisor 40 48

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 21 66 0 5 8 0 14
2017 Non-supervisor 14 66 14 2 0 4 46

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 28 0 0 7 0 7 92 8 15
2017 Non-supervisor 53 19 11 6 6 0 5 76 12 49

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 7 0 14 7 0 59 48 52 15
2017 Non-supervisor 19 7 9 7 6 5 46 55 27 49
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