2017 Public Service Employee Survey Results for Supreme Court of Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 28 2 2 2 0 0 95 3 113
2014 Language requirement of position - Bilingual 72 26 1 1 1 0 0 98 2 114
2011 Language requirement of position - Bilingual 69 26 1 3 0 0 0 95 3 120
2011 Language requirement of position - Unilingual English 41 59 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 62 33 3 2 1 0 0 95 3 112

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 76 21 1 2 1 0 0 96 3 113
2014 Language requirement of position - Bilingual 81 18 1 0 0 0 0 99 0 114
2011 Language requirement of position - Bilingual 76 18 5 0 1 0 0 94 1 120
2011 Language requirement of position - Unilingual English 80 20 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 78 15 4 4 0 0 0 93 4 112

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 22 7 8 1 0 0 85 9 113
2014 Language requirement of position - Bilingual 69 22 6 3 0 0 1 91 3 114
2011 Language requirement of position - Bilingual 60 20 7 11 2 0 0 80 13 120
2011 Language requirement of position - Unilingual English 82 8 10 0 0 0 0 90 0 10
2008 Language requirement of position - Bilingual 52 31 5 9 2 0 1 84 11 112

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 64 25 6 3 2 0 0 89 5 113
2014 Language requirement of position - Bilingual 72 22 3 3 0 0 0 94 3 114
2011 Language requirement of position - Bilingual 61 33 2 2 2 0 0 93 4 120
2011 Language requirement of position - Unilingual English 49 51 0 0 0 0 0 100 0 10

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 36 7 3 3 0 0 88 5 113
2014 Language requirement of position - Bilingual 50 33 9 2 3 0 3 86 5 114
2011 Language requirement of position - Bilingual 51 33 10 3 1 0 3 86 3 120
2011 Language requirement of position - Unilingual English 44 56 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 49 31 8 5 4 1 2 83 9 112

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 34 11 2 1 0 0 86 3 110
2014 Language requirement of position - Bilingual 66 23 6 5 0 0 0 89 5 114
2011 Language requirement of position - Bilingual 66 22 7 3 1 0 0 88 4 120
2011 Language requirement of position - Unilingual English 82 8 10 0 0 0 0 90 0 10
2008 Language requirement of position - Bilingual 58 29 10 3 1 0 0 87 4 112

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 68 20 6 4 3 0 0 87 6 111
2014 Language requirement of position - Bilingual 73 20 3 2 2 0 0 93 4 113
2011 Language requirement of position - Bilingual 65 26 5 2 2 0 0 91 4 120
2011 Language requirement of position - Unilingual English 82 18 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 59 31 5 4 0 0 0 90 4 112

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 69 25 4 1 1 0 0 95 2 111
2014 Language requirement of position - Bilingual 69 26 1 4 0 1 0 95 4 113

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 22 5 2 4 0 0 89 6 111
2014 Language requirement of position - Bilingual 74 21 1 1 1 0 1 96 3 114
2011 Language requirement of position - Bilingual 65 23 8 2 1 0 1 89 3 120
2011 Language requirement of position - Unilingual English 67 23 0 10 0 0 0 90 10 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 19 5 4 5 1 17 84 10 111
2014 Language requirement of position - Bilingual 51 16 3 5 6 1 19 83 14 114
2011 Language requirement of position - Bilingual 49 16 8 5 3 1 19 80 10 120
2011 Language requirement of position - Unilingual English 41 20 0 0 15 0 23 80 20 10
2008 Language requirement of position - Bilingual 42 23 4 5 9 4 13 78 17 112

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 30 10 4 3 0 0 83 7 113
2014 Language requirement of position - Bilingual 61 32 3 3 1 0 0 93 4 114
2011 Language requirement of position - Bilingual 59 26 6 7 2 0 0 85 9 120
2011 Language requirement of position - Unilingual English 59 41 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 55 34 7 2 2 0 0 89 4 111

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 34 12 4 4 0 0 79 9 113
2014 Language requirement of position - Bilingual 50 34 5 10 1 0 1 84 11 114
2011 Language requirement of position - Bilingual 46 26 17 8 2 0 0 73 10 120
2011 Language requirement of position - Unilingual English 44 38 0 18 0 0 0 82 18 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 31 9 4 4 0 0 83 7 113

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 24 3 2 3 0 0 91 5 113
2014 Language requirement of position - Bilingual 70 27 2 1 0 0 0 97 1 114
2011 Language requirement of position - Bilingual 64 25 6 5 0 0 0 89 5 120
2011 Language requirement of position - Unilingual English 82 18 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 61 29 5 4 1 1 0 90 5 112

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 30 10 4 4 0 0 83 8 113

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 64 28 6 2 1 0 0 92 3 113
2014 Language requirement of position - Bilingual 82 14 3 0 1 0 0 96 1 114
2011 Language requirement of position - Bilingual 74 16 6 2 1 0 0 91 3 118
2011 Language requirement of position - Unilingual English 90 10 0 0 0 0 0 100 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 34 9 5 3 0 0 83 8 112
2014 Language requirement of position - Bilingual 47 33 7 4 5 0 2 83 10 114
2011 Language requirement of position - Bilingual 50 26 7 16 2 0 0 76 18 119
2011 Language requirement of position - Unilingual English 8 82 10 0 0 0 0 90 0 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 32 12 5 7 0 0 77 12 111
2014 Language requirement of position - Bilingual 55 26 9 5 6 0 0 80 10 114

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 25 6 3 2 0 0 89 5 112
2014 Language requirement of position - Bilingual 62 29 5 3 1 0 0 91 3 114
2011 Language requirement of position - Bilingual 53 38 5 2 1 0 2 92 3 119
2011 Language requirement of position - Unilingual English 74 10 15 0 0 0 0 85 0 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 26 6 2 2 1 0 90 4 112
2014 Language requirement of position - Bilingual 69 27 1 1 1 0 0 96 3 114
2011 Language requirement of position - Bilingual 57 30 4 8 1 0 0 87 9 120
2011 Language requirement of position - Unilingual English 90 10 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 56 31 10 1 2 0 0 88 3 112

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 34 9 5 2 0 0 84 8 113
2014 Language requirement of position - Bilingual 53 39 7 1 1 0 0 92 2 114
2011 Language requirement of position - Bilingual 48 34 10 4 1 0 2 84 5 120
2011 Language requirement of position - Unilingual English 51 31 8 0 10 0 0 82 10 10
2008 Language requirement of position - Bilingual 40 35 16 4 4 0 0 75 9 112

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 20 29 17 20 0 5 40 30 112
2014 Language requirement of position - Bilingual 3 17 31 23 25 0 2 49 20 113
2011 Language requirement of position - Bilingual 3 16 29 25 17 2 9 46 22 119
2011 Language requirement of position - Unilingual English 0 10 38 20 31 0 0 51 10 10
2008 Language requirement of position - Bilingual 5 26 28 23 18 0 0 41 32 111

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 5 12 27 48 0 5 80 8 112
2014 Language requirement of position - Bilingual 2 3 10 29 46 1 9 83 5 112
2011 Language requirement of position - Bilingual 3 5 15 23 44 2 9 74 9 120
2011 Language requirement of position - Unilingual English 0 0 0 69 31 0 0 100 0 10
2008 Language requirement of position - Bilingual 3 8 17 31 35 1 5 70 12 110

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 15 29 18 25 1 6 47 22 112
2014 Language requirement of position - Bilingual 2 8 22 24 35 1 7 65 11 112
2011 Language requirement of position - Bilingual 4 12 19 26 24 3 12 58 19 120
2011 Language requirement of position - Unilingual English 0 0 31 20 49 0 0 69 0 10
2008 Language requirement of position - Bilingual 3 10 26 28 25 4 5 58 14 111

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 3 24 27 39 1 5 69 5 112
2014 Language requirement of position - Bilingual 4 4 15 33 39 0 4 76 8 113
2011 Language requirement of position - Bilingual 1 8 22 33 24 2 10 65 11 118
2008 Language requirement of position - Bilingual 3 14 33 22 25 0 4 49 17 111

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 8 22 25 34 2 6 63 13 112
2014 Language requirement of position - Bilingual 4 11 19 24 36 0 5 63 17 112
2011 Language requirement of position - Bilingual 4 9 28 23 25 0 11 54 15 120
2011 Language requirement of position - Unilingual English 0 10 10 49 31 0 0 80 10 10
2008 Language requirement of position - Bilingual 5 15 23 22 27 2 5 52 22 111

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 9 20 18 41 2 6 64 14 112
2014 Language requirement of position - Bilingual 3 7 13 25 43 1 7 74 12 114
2011 Language requirement of position - Bilingual 3 6 16 31 32 1 11 72 10 120
2011 Language requirement of position - Unilingual English 0 0 0 28 72 0 0 100 0 10
2008 Language requirement of position - Bilingual 7 13 27 16 26 4 6 47 22 110

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 14 23 19 29 3 6 53 22 112
2014 Language requirement of position - Bilingual 0 7 22 33 29 3 6 68 8 112
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 72 23 0 3 1 0 1 96 4 113
2014 Language requirement of position - Bilingual 81 12 1 1 1 0 5 98 1 114
2011 Language requirement of position - Bilingual 64 19 10 7 0 0 0 83 8 120
2011 Language requirement of position - Unilingual English 49 41 0 10 0 0 0 90 10 10
2008 Language requirement of position - Bilingual 65 19 7 6 3 0 0 84 9 111

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 28 12 7 7 1 4 72 15 113
2014 Language requirement of position - Bilingual 41 33 9 6 4 3 4 80 11 113

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 59 22 6 9 4 0 1 82 12 113
2014 Language requirement of position - Bilingual 63 19 8 6 4 0 0 82 10 114

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 26 10 4 2 2 0 84 6 113
2014 Language requirement of position - Bilingual 56 28 8 5 1 1 1 86 6 114
2011 Language requirement of position - Bilingual 49 31 13 4 3 0 1 80 7 120
2011 Language requirement of position - Unilingual English 49 41 10 0 0 0 0 90 0 10
2008 Language requirement of position - Bilingual 43 37 5 8 5 2 1 82 13 111

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 32 8 2 5 8 0 83 8 112
2014 Language requirement of position - Bilingual 59 28 5 4 1 1 1 90 5 114
2011 Language requirement of position - Bilingual 54 23 7 4 5 5 1 82 10 120
2011 Language requirement of position - Unilingual English 49 23 28 0 0 0 0 72 0 10
2008 Language requirement of position - Bilingual 47 26 8 2 11 6 0 78 13 111

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 30 12 5 8 14 5 69 16 113
2014 Language requirement of position - Bilingual 25 24 15 14 6 12 5 58 24 114

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 71 19 3 5 2 1 0 91 6 113
2014 Language requirement of position - Bilingual 59 32 4 4 0 0 0 92 4 114
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 31 9 6 3 0 1 82 9 113
2014 Language requirement of position - Bilingual 59 30 3 3 5 0 0 89 9 114
2011 Language requirement of position - Bilingual 39 40 7 10 3 0 1 79 14 119
2011 Language requirement of position - Unilingual English 33 49 8 10 0 0 0 82 10 10
2008 Language requirement of position - Bilingual 42 28 7 14 7 0 1 71 22 111

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 59 28 5 5 2 1 0 88 7 113
2014 Language requirement of position - Bilingual 62 28 4 3 3 0 0 90 6 114
2011 Language requirement of position - Bilingual 54 28 10 5 2 1 0 83 7 119
2011 Language requirement of position - Unilingual English 67 10 0 23 0 0 0 77 23 10
2008 Language requirement of position - Bilingual 56 23 8 6 5 0 1 80 12 111

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 29 5 5 2 3 0 87 8 113
2014 Language requirement of position - Bilingual 60 28 3 4 5 0 1 88 9 114
2011 Language requirement of position - Bilingual 49 29 13 7 1 0 0 78 8 119
2011 Language requirement of position - Unilingual English 77 23 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 57 20 7 11 5 0 0 77 16 111

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 91 7 0 3 0 0 0 97 3 112
2014 Language requirement of position - Bilingual 90 8 2 0 1 0 0 97 1 114
2011 Language requirement of position - Bilingual 80 9 4 6 1 0 0 89 8 119
2011 Language requirement of position - Unilingual English 90 0 10 0 0 0 0 90 0 10
2008 Language requirement of position - Bilingual 82 11 3 4 1 0 0 93 5 111

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 65 17 8 1 1 1 7 89 2 113
2014 Language requirement of position - Bilingual 62 14 5 5 4 1 8 84 10 114
2011 Language requirement of position - Bilingual 49 24 8 6 5 4 5 80 12 119
2011 Language requirement of position - Unilingual English 80 0 10 10 0 0 0 80 10 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 74 14 7 2 4 0 0 88 5 113

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 70 18 5 4 3 1 0 88 7 113

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 61 22 8 5 4 0 0 83 9 113
2014 Language requirement of position - Bilingual 70 18 4 4 3 0 0 89 7 114
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 27 3 3 0 3 14 93 4 35
2014 Language requirement of position - Bilingual 57 25 5 0 5 2 6 90 5 39

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 25 2 8 4 3 2 84 13 113
2014 Language requirement of position - Bilingual 55 34 5 3 1 2 0 91 4 114
2011 Language requirement of position - Bilingual 44 30 12 4 3 5 1 80 8 120
2011 Language requirement of position - Unilingual English 23 51 18 0 0 8 0 81 0 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 26 6 8 4 3 1 82 12 113
2014 Language requirement of position - Bilingual 55 31 9 4 1 0 0 86 5 114
2011 Language requirement of position - Bilingual 40 35 14 8 3 0 0 75 11 120
2011 Language requirement of position - Unilingual English 31 38 31 0 0 0 0 69 0 10
2008 Language requirement of position - Bilingual 41 32 9 5 12 1 0 75 16 111

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 23 12 7 5 7 1 75 12 113
2014 Language requirement of position - Bilingual 44 39 11 3 1 2 0 85 4 114
2011 Language requirement of position - Bilingual 23 45 11 9 4 8 0 74 14 120
2011 Language requirement of position - Unilingual English 23 77 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 27 41 17 9 5 2 0 69 14 111

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 22 12 7 6 5 1 74 13 113
2014 Language requirement of position - Bilingual 50 29 13 2 2 3 1 82 4 114
2011 Language requirement of position - Bilingual 32 36 13 10 2 7 0 72 14 120
2011 Language requirement of position - Unilingual English 33 67 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 32 35 13 10 8 3 0 69 19 111

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 35 7 6 3 3 1 83 10 113
2014 Language requirement of position - Bilingual 43 38 14 4 1 0 0 81 4 114
2011 Language requirement of position - Bilingual 30 39 12 11 5 3 0 71 16 120
2011 Language requirement of position - Unilingual English 26 67 0 8 0 0 0 92 8 10
2008 Language requirement of position - Bilingual 30 39 14 14 4 0 0 68 17 111
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 60 27 7 3 2 1 0 88 5 111
2014 Language requirement of position - Bilingual 57 30 10 1 2 0 1 87 3 114
2011 Language requirement of position - Bilingual 41 38 7 6 3 4 1 83 9 120
2011 Language requirement of position - Unilingual English 31 69 0 0 0 0 0 100 0 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 65 26 7 2 1 0 0 91 3 112
2014 Language requirement of position - Bilingual 70 25 3 1 0 1 1 96 1 114
2011 Language requirement of position - Bilingual 59 29 5 3 1 3 0 91 4 119
2011 Language requirement of position - Unilingual English 67 33 0 0 0 0 0 100 0 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 26 5 8 4 5 1 82 13 112
2014 Language requirement of position - Bilingual 55 28 6 7 1 2 2 86 8 114
2011 Language requirement of position - Bilingual 46 27 12 6 3 5 1 78 10 120
2011 Language requirement of position - Unilingual English 23 44 23 10 0 0 0 67 10 10
2008 Language requirement of position - Bilingual 42 32 8 8 6 2 2 77 15 111

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 25 17 8 3 8 4 69 12 112
2014 Language requirement of position - Bilingual 39 27 15 6 4 7 3 73 10 114
2011 Language requirement of position - Bilingual 26 30 16 11 4 9 4 64 18 120
2011 Language requirement of position - Unilingual English 23 41 28 0 0 8 0 69 0 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 24 16 5 8 12 3 66 16 112
2014 Language requirement of position - Bilingual 32 28 16 6 6 8 4 68 14 114
2011 Language requirement of position - Bilingual 30 19 15 13 5 11 7 60 22 120
2011 Language requirement of position - Unilingual English 15 10 26 10 0 38 0 42 17 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 74 18 2 4 1 0 1 93 5 113
2014 Language requirement of position - Bilingual 72 16 1 5 1 2 3 93 6 114

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 74 18 1 3 1 1 2 95 4 113
2014 Language requirement of position - Bilingual 83 9 1 3 1 3 1 96 3 114
2011 Language requirement of position - Bilingual 71 19 3 0 0 1 5 96 1 120
2011 Language requirement of position - Unilingual English 90 10 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 76 12 6 4 1 1 1 89 5 112

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 26 9 9 4 4 1 78 13 113
2014 Language requirement of position - Bilingual 49 30 8 5 4 3 1 82 10 114
2011 Language requirement of position - Bilingual 41 26 14 5 4 4 7 75 9 120
2011 Language requirement of position - Unilingual English 8 74 10 8 0 0 0 82 8 10
2008 Language requirement of position - Bilingual 41 37 6 5 8 3 0 80 14 111

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 24 11 21 12 3 10 51 37 113
2014 Language requirement of position - Bilingual 24 24 18 11 16 2 5 52 29 114
2011 Language requirement of position - Bilingual 22 13 13 21 12 1 18 44 41 119
2011 Language requirement of position - Unilingual English 8 0 10 15 33 0 33 12 73 10
2008 Language requirement of position - Bilingual 13 23 20 14 17 5 8 41 36 110

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 33 13 8 5 3 1 72 14 113

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 28 7 4 1 6 0 87 5 113
2014 Language requirement of position - Bilingual 69 19 6 3 1 2 1 90 4 114

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 30 5 6 1 1 0 88 7 113
2014 Language requirement of position - Bilingual 67 24 4 2 0 3 0 93 2 114
2011 Language requirement of position - Bilingual 52 31 6 6 1 5 0 87 7 120
2011 Language requirement of position - Unilingual English 41 59 0 0 0 0 0 100 0 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 69 22 8 0 1 0 0 91 1 113
2014 Language requirement of position - Bilingual 71 26 1 1 1 0 0 97 1 114
2011 Language requirement of position - Bilingual 70 21 5 3 1 0 0 91 4 120
2011 Language requirement of position - Unilingual English 49 51 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 56 31 5 5 4 0 0 86 8 111

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 66 19 12 2 1 0 0 85 3 113
2014 Language requirement of position - Bilingual 74 20 4 1 1 0 0 94 2 114
2011 Language requirement of position - Bilingual 64 23 5 5 3 0 0 87 7 119
2011 Language requirement of position - Unilingual English 59 41 0 0 0 0 0 100 0 10

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 20 10 2 1 0 0 87 3 113
2014 Language requirement of position - Bilingual 73 20 5 1 1 0 0 93 3 113
2011 Language requirement of position - Bilingual 58 25 8 5 3 0 0 83 8 119
2011 Language requirement of position - Unilingual English 67 33 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 54 28 10 5 3 0 0 82 8 111

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 15 13 6 3 2 0 78 9 113
2014 Language requirement of position - Bilingual 66 16 7 7 1 3 0 84 8 114
2011 Language requirement of position - Bilingual 60 17 13 4 3 3 1 79 8 119
2011 Language requirement of position - Unilingual English 67 33 0 0 0 0 0 100 0 10
2008 Language requirement of position - Bilingual 45 20 13 8 8 5 1 69 17 110
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 44 29 113
2014 Language requirement of position - Bilingual 16 57 27 114
2011 Language requirement of position - Bilingual 25 53 21 120
2011 Language requirement of position - Unilingual English 10 90 0 10

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 10 12 9 36 6 26
2014 Language requirement of position - Bilingual 9 13 51 6 9999 20 20
2011 Language requirement of position - Bilingual 18 11 45 16 9999 10 31
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 92 113
2014 Language requirement of position - Bilingual 13 87 114

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 12 12 4 1 36 9 70 9 113
2014 Language requirement of position - Bilingual 29 14 10 4 2 28 13 72 11 114

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 26 7 3 1 13 2 87 5 113
2014 Language requirement of position - Bilingual 47 26 6 4 0 15 2 88 5 114
2011 Language requirement of position - Bilingual 53 31 7 1 1 6 0 90 3 120
2011 Language requirement of position - Unilingual English 56 44 0 0 0 0 0 100 0 10
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 35 10 6 1 2 19 78 9 113
2014 Language requirement of position - Bilingual 33 35 7 7 1 3 14 81 10 114
2011 Language requirement of position - Bilingual 28 30 10 10 1 1 20 74 14 119
2011 Language requirement of position - Unilingual English 20 8 10 0 0 0 62 73 0 10
2008 Language requirement of position - Bilingual 25 47 9 8 1 3 7 80 10 111

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 11 15 1 1 26 30 60 6 112
2014 Language requirement of position - Bilingual 17 11 9 7 2 31 24 61 18 114
2011 Language requirement of position - Bilingual 14 11 12 5 3 23 32 55 18 119
2011 Language requirement of position - Unilingual English 0 10 10 0 0 18 62 50 0 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 19 7 0 1 8 19 88 2 113
2014 Language requirement of position - Bilingual 51 17 6 1 1 10 13 89 4 114
2011 Language requirement of position - Bilingual 38 21 11 2 0 7 21 82 3 119
2011 Language requirement of position - Unilingual English 0 10 33 0 0 10 46 24 0 10
2008 Language requirement of position - Bilingual 45 26 11 6 0 5 7 81 7 111

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 18 4 2 1 10 19 90 4 113
2014 Language requirement of position - Bilingual 51 19 5 1 1 11 13 92 2 114
2011 Language requirement of position - Bilingual 38 25 6 1 1 8 21 89 3 119
2011 Language requirement of position - Unilingual English 0 10 33 0 0 10 46 24 0 10
2008 Language requirement of position - Bilingual 40 27 11 6 1 5 10 79 9 111
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 7 13 2 0 37 9 73 3 113
2014 Language requirement of position - Bilingual 30 11 6 1 0 36 16 86 2 114

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 20 13 0 1 15 2 84 1 113
2014 Language requirement of position - Bilingual 49 28 4 1 0 15 3 93 2 114
2011 Language requirement of position - Bilingual 57 28 7 1 0 4 2 91 1 118
2011 Language requirement of position - Unilingual English 33 67 0 0 0 0 0 100 0 10
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 27 17 5 7 0 2 70 12 113

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 39 27 7 6 0 0 60 13 113

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 33 18 2 3 2 3 77 5 113

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 33 21 6 2 0 3 69 9 113

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 29 11 1 3 1 9 84 4 113

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 34 15 7 3 0 1 76 9 113

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 19 13 12 9 1 2 66 21 113

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 28 14 8 9 1 1 68 17 113

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 22 8 10 7 1 2 74 18 113

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 21 14 7 2 1 1 76 10 113

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 75 17 4 2 2 0 0 92 4 112

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 83 8 4 1 1 0 4 94 2 113

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 21 8 1 1 0 3 90 1 113

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 65 19 6 6 3 0 2 85 9 113

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 11 4 0 1 0 27 92 2 113

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 68 12 8 0 2 0 11 89 2 112

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 78 9 3 2 2 0 7 93 4 113

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 64 25 5 1 2 0 3 92 3 113

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 36 31 6 4 0 0 59 10 113

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 9 36 33 19 0 2 53 10 112

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 38 13 2 4 6 0 80 6 113

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 29 14 5 4 5 0 76 9 113
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 89 113
2014 Language requirement of position - Bilingual 11 89 114

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 91 9 12
2014 Language requirement of position - Bilingual 93 7 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 38 0 0 0 0 0 100 0 11
2014 Language requirement of position - Bilingual 76 24 0 0 0 0 0 100 0 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 26 13 6 5 1 0 49 51 113

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 53

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 53

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 53

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 53

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 5 53

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 53

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 63 12 3 2 4 51

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 22 11 6 7 0 5 75 14 55

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 6 7 10 7 2 52 49 36 55
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