2017 Public Service Employee Survey Results for Supreme Court of Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 31 0 0 0 3 0 100 0 41
2017 First official language - French 63 31 2 2 2 0 0 93 4 91
2014 First official language - English 77 19 2 2 0 0 0 96 2 47
2014 First official language - French 69 28 1 1 1 0 0 97 2 84
2011 First official language - English 61 39 0 0 0 0 0 100 0 51
2011 First official language - French 71 23 2 5 0 0 0 93 5 83
2008 First official language - English 60 33 2 2 0 2 0 95 2 45
2008 First official language - French 61 34 3 1 1 0 0 95 3 77

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 99 1 0 0 0 0 0 100 0 41
2017 First official language - French 66 28 1 4 1 0 0 94 5 91
2014 First official language - English 96 4 0 0 0 0 0 100 0 47
2014 First official language - French 74 25 1 0 0 0 0 99 0 84
2011 First official language - English 87 11 0 1 0 0 0 99 1 51
2011 First official language - French 72 21 7 0 1 0 0 92 1 83
2008 First official language - English 91 7 0 0 0 2 0 100 0 45
2008 First official language - French 73 17 5 5 0 0 0 90 5 77

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 16 2 4 0 0 0 94 4 41
2017 First official language - French 60 22 7 9 1 0 0 82 10 91
2014 First official language - English 81 17 0 2 0 0 0 98 2 47
2014 First official language - French 63 23 9 5 0 0 1 86 5 84
2011 First official language - English 62 20 5 12 0 0 0 82 12 51
2011 First official language - French 61 18 9 10 3 0 0 78 13 83
2008 First official language - English 64 24 2 4 0 2 2 93 5 45
2008 First official language - French 49 31 6 10 3 0 0 81 13 77

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 25 4 0 2 0 0 94 2 41
2017 First official language - French 64 25 6 4 1 0 0 89 5 91
2014 First official language - English 78 17 1 4 0 0 0 95 4 47
2014 First official language - French 64 28 4 4 0 0 0 92 4 84
2011 First official language - English 59 35 2 5 0 0 0 93 5 51
2011 First official language - French 60 33 2 2 3 0 0 93 4 83

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 38 5 2 0 3 0 93 3 41
2017 First official language - French 50 35 9 2 3 0 1 86 5 91
2014 First official language - English 56 30 5 6 4 0 0 86 10 47
2014 First official language - French 45 37 10 1 3 0 4 85 5 84
2011 First official language - English 44 37 7 7 0 0 5 85 7 51
2011 First official language - French 53 33 10 1 1 0 2 88 2 83
2008 First official language - English 53 29 9 2 2 2 2 86 5 45
2008 First official language - French 45 34 8 6 4 1 1 81 11 77

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 26 10 0 0 0 0 90 0 39
2017 First official language - French 49 37 11 2 1 0 0 86 3 90
2014 First official language - English 72 20 4 4 0 0 0 92 4 47
2014 First official language - French 64 24 7 4 0 0 0 88 4 84
2011 First official language - English 63 21 7 5 4 0 0 84 9 51
2011 First official language - French 69 22 8 1 0 0 0 91 1 83
2008 First official language - English 53 33 7 4 0 2 0 89 5 45
2008 First official language - French 60 27 10 1 1 0 0 87 3 77

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 73 15 9 3 0 0 0 88 3 40
2017 First official language - French 64 25 4 3 3 0 0 89 7 90
2014 First official language - English 74 22 4 0 0 0 0 96 0 46
2014 First official language - French 73 17 3 3 4 0 0 90 7 84
2011 First official language - English 66 23 3 2 6 0 0 90 7 51
2011 First official language - French 65 27 6 2 0 0 0 92 2 83
2008 First official language - English 58 29 4 7 0 2 0 89 7 45
2008 First official language - French 60 32 5 3 0 0 0 92 3 77

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 75 17 5 0 0 3 0 95 0 40
2017 First official language - French 69 26 4 1 1 0 0 94 2 90
2014 First official language - English 76 16 3 5 0 0 0 92 5 46
2014 First official language - French 65 30 1 3 0 1 0 96 3 84

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 14 5 9 0 3 0 85 9 40
2017 First official language - French 61 28 4 1 4 0 1 90 6 90
2014 First official language - English 81 12 0 5 0 0 2 95 5 47
2014 First official language - French 68 26 2 2 2 0 0 94 4 84
2011 First official language - English 69 17 6 7 2 0 0 86 8 51
2011 First official language - French 61 28 8 0 1 0 2 90 1 83

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 13 3 3 8 7 37 75 21 40
2017 First official language - French 53 17 6 4 6 1 13 81 12 90
2014 First official language - English 33 13 3 2 12 0 38 73 22 47
2014 First official language - French 53 17 3 5 4 2 16 85 11 84
2011 First official language - English 49 13 7 7 7 1 16 75 17 51
2011 First official language - French 48 17 7 5 2 1 20 82 8 83
2008 First official language - English 29 24 2 7 13 9 16 71 26 45
2008 First official language - French 45 21 4 4 8 3 16 81 14 77

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 32 5 0 3 3 0 93 3 41
2017 First official language - French 52 30 11 5 2 0 0 82 7 91
2014 First official language - English 76 16 2 6 0 0 0 92 6 47
2014 First official language - French 58 37 3 2 1 0 0 94 3 84
2011 First official language - English 53 24 6 14 4 0 0 77 18 51
2011 First official language - French 61 29 7 3 1 0 0 89 4 83
2008 First official language - English 59 36 2 0 0 2 0 98 0 44
2008 First official language - French 52 32 10 3 3 0 0 84 5 77

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 32 9 2 4 3 0 83 7 41
2017 First official language - French 46 33 12 6 3 0 0 79 9 91
2014 First official language - English 49 35 7 5 2 2 0 86 7 47
2014 First official language - French 45 36 6 11 1 0 1 83 12 84
2011 First official language - English 44 26 14 14 1 0 0 71 15 51
2011 First official language - French 46 28 17 6 3 0 0 74 9 83

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 25 9 5 0 3 0 86 5 41
2017 First official language - French 48 37 8 2 4 0 0 85 7 91

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 18 5 2 0 0 0 93 2 41
2017 First official language - French 65 27 2 2 3 0 0 93 5 91
2014 First official language - English 81 17 2 0 0 0 0 98 0 47
2014 First official language - French 64 33 2 1 0 0 0 97 1 84
2011 First official language - English 59 28 6 7 0 0 0 87 7 51
2011 First official language - French 67 24 7 3 0 0 0 90 3 83
2008 First official language - English 67 31 0 0 0 2 0 100 0 45
2008 First official language - French 58 26 8 5 1 1 0 86 7 77

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 32 14 2 0 3 0 83 3 41
2017 First official language - French 55 27 8 5 5 0 0 83 9 91

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 75 20 3 3 0 0 0 95 3 41
2017 First official language - French 63 28 7 1 1 0 0 91 2 91
2014 First official language - English 90 10 0 0 0 0 0 100 0 47
2014 First official language - French 81 15 4 0 1 0 0 95 1 84
2011 First official language - English 67 24 3 4 2 0 0 91 6 51
2011 First official language - French 79 13 7 1 0 0 0 92 1 81

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 34 5 7 0 3 0 88 7 40
2017 First official language - French 47 35 10 4 4 0 1 83 7 91
2014 First official language - English 47 36 7 6 3 0 0 84 10 47
2014 First official language - French 44 34 9 5 5 0 3 81 10 84
2011 First official language - English 46 32 9 13 0 0 0 79 13 51
2011 First official language - French 47 28 6 15 3 0 0 76 18 82

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 29 12 4 0 3 0 83 5 39
2017 First official language - French 41 34 12 4 8 0 0 75 12 91
2014 First official language - English 60 30 4 3 3 0 0 90 6 47
2014 First official language - French 50 28 12 5 6 0 0 78 11 84

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 28 12 0 0 3 0 88 0 40
2017 First official language - French 63 26 3 4 2 1 0 90 7 91
2014 First official language - English 73 26 1 0 0 0 0 99 0 47
2014 First official language - French 54 34 7 4 1 0 0 88 5 84
2011 First official language - English 62 26 11 2 0 0 0 87 2 51
2011 First official language - French 50 41 3 2 2 0 2 93 4 82

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 22 0 3 0 5 0 97 3 40
2017 First official language - French 62 27 7 1 2 0 0 89 4 91
2014 First official language - English 78 16 2 2 2 0 0 94 4 47
2014 First official language - French 67 28 3 1 1 0 0 95 2 84
2011 First official language - English 58 26 0 14 2 0 0 84 16 51
2011 First official language - French 59 30 6 4 1 0 0 89 5 83
2008 First official language - English 60 27 9 2 0 2 0 89 2 45
2008 First official language - French 55 34 9 0 3 0 0 88 3 77

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 29 12 5 6 0 5 76 11 41
2017 First official language - French 50 35 8 5 2 0 0 85 7 91
2014 First official language - English 53 33 6 0 5 0 2 88 5 47
2014 First official language - French 50 43 5 1 0 0 0 94 1 84
2011 First official language - English 49 34 10 3 3 0 1 84 7 51
2011 First official language - French 49 34 10 5 0 0 2 85 5 83
2008 First official language - English 47 31 18 2 0 2 0 80 2 45
2008 First official language - French 38 35 16 5 6 0 0 73 12 77

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 10 36 21 24 3 2 48 14 40
2017 First official language - French 10 23 23 16 22 0 6 41 34 91
2014 First official language - English 0 11 22 29 38 0 0 67 11 46
2014 First official language - French 4 16 35 24 18 0 2 44 21 84
2011 First official language - English 2 18 36 24 15 4 2 41 21 51
2011 First official language - French 4 15 28 24 18 0 12 48 21 82
2008 First official language - English 2 18 27 22 29 2 0 52 20 45
2008 First official language - French 7 28 29 21 16 0 0 37 34 76

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 2 3 6 38 45 3 2 88 5 40
2017 First official language - French 2 5 13 23 50 1 7 79 7 91
2014 First official language - English 0 4 4 35 48 2 8 92 4 46
2014 First official language - French 2 3 13 27 45 1 8 80 6 83
2011 First official language - English 2 3 19 28 38 4 5 73 6 51
2011 First official language - French 3 6 13 24 44 1 10 76 9 83
2008 First official language - English 0 4 16 27 44 4 4 78 5 45
2008 First official language - French 4 9 17 29 35 0 5 68 14 75

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 7 18 27 40 0 5 71 10 40
2017 First official language - French 6 15 30 18 22 2 7 44 23 91
2014 First official language - English 0 9 9 35 44 0 3 82 9 46
2014 First official language - French 3 9 28 20 31 2 8 56 13 83
2011 First official language - English 4 14 22 21 30 2 7 56 20 51
2011 First official language - French 4 10 18 27 23 4 14 61 17 83
2008 First official language - English 0 2 29 20 42 4 2 67 2 45
2008 First official language - French 4 13 25 28 21 4 5 54 19 76

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 0 5 21 25 44 3 2 72 5 38
2017 First official language - French 2 3 27 26 35 1 6 66 6 91
2014 First official language - English 0 4 7 41 46 0 2 89 4 46
2014 First official language - French 5 4 20 31 35 0 4 70 9 84
2011 First official language - English 3 7 14 38 30 0 7 74 11 49
2011 First official language - French 0 9 25 31 20 2 12 60 10 82
2008 First official language - English 0 9 31 20 36 2 2 58 9 45
2008 First official language - French 4 17 33 20 22 0 4 44 22 76

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 7 28 20 39 3 0 61 10 41
2017 First official language - French 4 8 18 28 33 2 7 67 13 90
2014 First official language - English 2 3 19 36 36 2 2 75 5 46
2014 First official language - French 5 14 20 22 34 0 5 59 19 83
2011 First official language - English 3 10 23 27 30 0 7 61 14 51
2011 First official language - French 4 9 29 23 22 0 14 52 14 83
2008 First official language - English 0 9 29 20 36 4 2 60 10 45
2008 First official language - French 8 17 21 21 25 1 7 50 27 76

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 0 14 21 51 6 5 80 4 39
2017 First official language - French 3 11 21 17 40 2 6 62 15 91
2014 First official language - English 4 2 10 40 38 2 4 84 6 47
2014 First official language - French 3 9 12 22 45 2 7 74 12 84
2011 First official language - English 4 8 13 19 47 0 9 72 13 51
2011 First official language - French 2 4 16 37 27 1 13 74 7 83
2008 First official language - English 7 9 24 16 36 7 2 56 17 45
2008 First official language - French 7 15 25 16 27 3 8 48 24 75

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 4 16 24 43 3 2 71 12 40
2017 First official language - French 4 16 24 18 27 4 8 51 23 91
2014 First official language - English 0 7 17 38 36 0 2 76 7 46
2014 First official language - French 0 9 22 32 26 4 6 65 10 83
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 37 0 0 0 0 0 100 0 41
2017 First official language - French 72 19 0 5 1 0 2 93 7 91
2014 First official language - English 94 6 0 0 0 0 0 100 0 47
2014 First official language - French 74 15 1 1 1 0 8 97 2 84
2011 First official language - English 60 34 1 5 0 0 0 93 5 51
2011 First official language - French 64 14 13 8 1 0 0 78 9 83
2008 First official language - English 77 14 7 0 0 2 0 93 0 44
2008 First official language - French 60 21 8 9 3 0 0 81 12 77

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 33 10 7 4 3 2 77 12 41
2017 First official language - French 37 27 12 7 7 4 5 71 16 91
2014 First official language - English 46 29 10 4 0 5 6 84 4 46
2014 First official language - French 39 32 10 8 5 3 3 75 14 84

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 28 2 12 4 3 0 80 17 41
2017 First official language - French 63 21 7 6 2 0 1 84 8 91
2014 First official language - English 71 16 6 3 4 0 0 88 6 47
2014 First official language - French 58 23 7 7 5 0 0 81 11 84

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 37 5 7 2 0 0 87 9 41
2017 First official language - French 58 24 10 2 2 4 0 85 5 91
2014 First official language - English 57 34 9 0 0 0 0 91 0 47
2014 First official language - French 54 27 7 7 1 1 2 84 9 84
2011 First official language - English 44 34 10 7 6 0 0 77 13 51
2011 First official language - French 51 31 14 2 1 0 1 82 3 83
2008 First official language - English 55 36 0 5 2 2 0 93 7 44
2008 First official language - French 38 38 6 9 5 3 1 78 15 77

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 27 11 4 4 13 0 77 10 40
2017 First official language - French 46 34 6 1 4 8 0 87 6 90
2014 First official language - English 69 20 3 5 0 2 0 91 5 47
2014 First official language - French 53 31 6 4 1 3 2 89 5 84
2011 First official language - English 56 17 9 5 6 7 0 79 12 51
2011 First official language - French 52 27 8 5 4 3 1 82 10 83
2008 First official language - English 61 14 7 5 5 9 0 83 10 44
2008 First official language - French 39 29 9 3 13 8 0 73 17 77

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 19 16 3 8 24 6 62 15 40
2017 First official language - French 26 33 10 5 8 14 4 72 15 91
2014 First official language - English 26 17 14 12 4 21 4 59 22 47
2014 First official language - French 23 24 18 15 6 11 4 55 24 84

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 67 17 2 7 4 3 0 86 11 40
2017 First official language - French 72 20 3 4 1 0 0 92 5 91
2014 First official language - English 76 22 2 0 0 0 0 98 0 47
2014 First official language - French 53 36 6 5 0 0 0 89 5 84
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 27 5 7 2 3 0 86 9 41
2017 First official language - French 46 32 12 7 3 0 1 79 9 91
2014 First official language - English 62 30 4 0 3 2 0 93 3 47
2014 First official language - French 55 31 3 5 6 0 0 86 10 84
2011 First official language - English 36 37 8 17 0 0 1 74 17 50
2011 First official language - French 39 42 7 8 5 0 0 80 13 83
2008 First official language - English 41 25 7 18 5 2 2 69 24 44
2008 First official language - French 43 27 9 12 9 0 0 70 21 77

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 22 2 1 2 8 0 94 3 41
2017 First official language - French 57 31 5 6 1 0 0 88 7 91
2014 First official language - English 77 15 7 0 0 0 0 93 0 47
2014 First official language - French 56 32 5 4 4 0 0 88 7 84
2011 First official language - English 60 22 7 9 0 1 0 83 9 50
2011 First official language - French 52 29 9 6 3 1 0 82 9 83
2008 First official language - English 64 23 7 5 0 2 0 88 5 44
2008 First official language - French 53 22 9 6 8 0 1 76 14 77

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 23 0 9 0 8 0 90 10 41
2017 First official language - French 55 30 6 4 3 1 0 86 7 91
2014 First official language - English 74 20 4 3 0 0 0 94 3 47
2014 First official language - French 53 31 4 4 6 0 1 86 11 84
2011 First official language - English 56 27 6 11 0 0 0 83 11 50
2011 First official language - French 47 31 15 5 2 0 0 78 7 83
2008 First official language - English 61 20 7 9 0 2 0 84 9 44
2008 First official language - French 55 18 9 10 8 0 0 73 18 77

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 89 6 0 5 0 0 0 95 5 40
2017 First official language - French 90 7 1 1 0 0 0 97 1 91
2014 First official language - English 96 4 0 0 0 0 0 100 0 47
2014 First official language - French 87 9 3 0 1 0 0 96 1 84
2011 First official language - English 82 11 3 4 0 0 0 93 4 50
2011 First official language - French 80 7 4 7 2 0 0 87 9 83
2008 First official language - English 89 7 2 0 0 2 0 98 0 44
2008 First official language - French 79 12 3 5 1 0 0 91 6 77

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 21 5 3 3 5 9 88 7 41
2017 First official language - French 69 15 8 1 1 0 5 89 3 91
2014 First official language - English 69 12 6 5 5 0 4 84 10 47
2014 First official language - French 61 14 5 6 5 1 9 83 11 84
2011 First official language - English 62 17 2 3 7 5 4 87 11 51
2011 First official language - French 45 25 11 7 3 3 5 77 11 82

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 71 8 10 6 2 3 0 81 8 41
2017 First official language - French 73 18 4 1 4 1 0 92 5 91

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 19 3 1 7 0 0 89 8 41
2017 First official language - French 69 19 6 4 1 1 0 89 5 91

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 17 4 8 3 3 0 84 11 41
2017 First official language - French 59 27 8 2 4 0 0 86 6 91
2014 First official language - English 77 14 0 6 0 2 0 93 7 47
2014 First official language - French 68 18 6 4 5 0 0 86 8 84
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - French 45 32 0 3 0 4 16 96 4 30
2014 First official language - English 36 57 7 0 0 0 0 93 0 14
2014 First official language - French 64 14 3 0 7 3 9 89 8 27

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 22 8 5 2 3 0 84 7 41
2017 First official language - French 56 26 0 8 4 4 2 87 13 91
2014 First official language - English 75 15 2 3 0 5 0 95 4 47
2014 First official language - French 50 38 8 2 1 1 0 89 3 84
2011 First official language - English 37 42 7 0 2 9 4 91 2 51
2011 First official language - French 47 25 15 6 3 3 0 75 9 83

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 29 3 14 0 0 0 83 14 41
2017 First official language - French 55 26 6 5 4 3 1 85 9 91
2014 First official language - English 65 26 5 3 0 0 0 91 3 47
2014 First official language - French 50 34 11 4 1 0 0 84 5 84
2011 First official language - English 37 39 13 9 2 0 0 76 11 51
2011 First official language - French 41 33 17 6 3 0 0 74 9 83
2008 First official language - English 52 27 11 5 2 2 0 81 7 44
2008 First official language - French 36 34 9 4 16 1 0 71 20 77

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 14 7 13 0 13 0 78 15 41
2017 First official language - French 44 28 11 3 6 6 1 78 10 91
2014 First official language - English 49 40 5 2 0 3 0 92 2 47
2014 First official language - French 42 38 14 4 2 1 0 80 6 84
2011 First official language - English 18 62 3 9 4 4 0 84 13 51
2011 First official language - French 26 39 14 8 3 9 0 72 12 83
2008 First official language - English 34 41 11 9 0 5 0 79 10 44
2008 First official language - French 25 39 19 8 6 3 0 65 15 77

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 14 8 10 0 11 0 79 11 41
2017 First official language - French 43 25 12 8 7 4 1 72 15 91
2014 First official language - English 60 30 2 5 0 3 0 93 6 47
2014 First official language - French 44 29 16 1 3 5 2 78 4 84
2011 First official language - English 32 40 14 9 0 5 0 76 9 51
2011 First official language - French 32 36 11 10 3 8 0 74 14 83
2008 First official language - English 34 43 11 7 0 5 0 81 7 44
2008 First official language - French 31 30 13 10 12 4 0 64 23 77

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 26 9 10 0 7 0 80 11 41
2017 First official language - French 44 36 5 6 4 4 1 84 10 91
2014 First official language - English 44 37 9 9 0 0 0 82 9 47
2014 First official language - French 42 40 16 1 1 0 0 82 2 84
2011 First official language - English 21 50 10 14 5 0 0 71 19 51
2011 First official language - French 33 37 12 9 4 4 0 73 14 83
2008 First official language - English 36 41 9 9 2 2 0 79 12 44
2008 First official language - French 26 39 17 14 4 0 0 65 18 77
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 20 2 12 0 0 0 86 12 40
2017 First official language - French 57 31 8 1 3 1 0 88 4 90
2014 First official language - English 68 24 9 0 0 0 0 91 0 47
2014 First official language - French 52 33 10 1 3 0 1 86 4 84
2011 First official language - English 38 41 8 5 0 8 0 86 6 51
2011 First official language - French 42 39 6 6 4 1 1 84 10 83

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 19 5 0 0 0 0 95 0 40
2017 First official language - French 64 26 6 2 1 0 0 91 3 91
2014 First official language - English 95 4 2 0 0 0 0 98 0 47
2014 First official language - French 62 32 3 1 0 1 1 96 1 84
2011 First official language - English 64 28 0 6 2 0 0 93 7 51
2011 First official language - French 57 30 7 2 0 4 0 91 2 82

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 21 10 4 2 5 0 83 7 40
2017 First official language - French 48 29 6 9 4 4 1 81 14 91
2014 First official language - English 68 22 3 4 0 0 2 93 4 47
2014 First official language - French 49 31 7 8 2 3 1 83 10 84
2011 First official language - English 44 26 8 11 3 9 0 76 15 51
2011 First official language - French 45 29 15 3 3 3 2 78 6 83
2008 First official language - English 50 32 9 0 2 7 0 88 2 44
2008 First official language - French 38 30 9 12 8 1 3 70 20 77

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 21 16 0 2 8 5 80 2 40
2017 First official language - French 33 25 16 11 3 8 4 66 15 91
2014 First official language - English 54 16 16 2 3 4 5 77 5 47
2014 First official language - French 33 30 14 7 5 10 1 71 13 84
2011 First official language - English 21 33 14 9 6 12 4 65 19 51
2011 First official language - French 29 29 18 10 3 7 4 65 15 83

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 21 9 10 4 23 0 70 19 40
2017 First official language - French 32 26 16 5 10 7 4 65 17 91
2014 First official language - English 42 17 8 13 5 9 5 70 22 47
2014 First official language - French 29 28 18 5 6 10 4 66 13 84
2011 First official language - English 26 12 21 16 7 13 4 47 28 51
2011 First official language - French 30 21 12 12 5 11 8 64 21 83

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 19 0 7 0 0 0 93 7 41
2017 First official language - French 72 18 2 4 1 0 2 92 5 91
2014 First official language - English 88 4 0 2 0 2 4 98 2 47
2014 First official language - French 65 20 2 6 1 2 4 90 8 84

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 12 0 5 0 0 5 95 5 41
2017 First official language - French 73 21 1 1 1 1 1 96 2 91
2014 First official language - English 90 10 0 0 0 0 0 100 0 47
2014 First official language - French 78 11 1 4 1 5 1 94 5 84
2011 First official language - English 71 19 3 0 0 0 7 96 0 51
2011 First official language - French 73 19 2 1 0 1 4 97 1 83
2008 First official language - English 84 4 4 2 0 2 2 93 2 45
2008 First official language - French 73 13 6 5 1 1 0 87 7 77

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 17 10 16 0 6 3 72 17 40
2017 First official language - French 50 31 6 5 4 4 0 84 10 91
2014 First official language - English 49 30 4 9 0 8 0 87 9 47
2014 First official language - French 47 31 8 6 5 2 1 80 11 84
2011 First official language - English 33 33 7 7 5 4 11 78 14 51
2011 First official language - French 43 27 17 5 2 3 3 74 8 83
2008 First official language - English 48 25 16 0 7 5 0 76 7 44
2008 First official language - French 36 39 3 8 10 4 0 78 19 77

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 13 6 16 19 3 18 47 45 41
2017 First official language - French 20 26 12 19 9 5 9 54 33 91
2014 First official language - English 21 23 19 9 16 2 11 50 29 47
2014 First official language - French 24 24 17 11 17 2 5 52 30 84
2011 First official language - English 13 10 10 21 18 0 27 32 54 51
2011 First official language - French 26 13 13 21 12 2 13 46 39 82
2008 First official language - English 5 28 14 14 23 5 12 39 44 43
2008 First official language - French 16 19 19 13 18 6 8 41 36 77

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 24 12 20 4 3 0 63 24 41
2017 First official language - French 37 33 15 6 5 4 1 74 11 91

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 32 4 11 0 10 0 83 12 41
2017 First official language - French 59 23 9 1 1 6 0 87 3 91
2014 First official language - English 78 10 4 6 0 2 0 90 6 47
2014 First official language - French 65 23 6 1 1 3 1 91 2 84

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 24 4 8 0 3 0 87 8 41
2017 First official language - French 57 31 6 4 1 1 0 90 5 91
2014 First official language - English 74 15 7 2 0 2 0 91 2 47
2014 First official language - French 63 28 5 2 0 3 0 93 2 84
2011 First official language - English 49 36 10 5 0 0 0 85 5 51
2011 First official language - French 52 31 4 5 1 7 0 90 6 83

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 21 5 0 0 0 0 95 0 41
2017 First official language - French 70 22 7 0 1 0 0 92 1 91
2014 First official language - English 85 13 0 2 0 0 0 98 2 47
2014 First official language - French 68 29 2 1 1 0 0 96 2 84
2011 First official language - English 66 25 2 7 0 0 0 91 7 51
2011 First official language - French 70 22 7 1 1 0 0 91 2 83
2008 First official language - English 61 32 2 2 0 2 0 95 2 44
2008 First official language - French 53 29 8 5 5 0 0 82 10 77

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 21 14 0 0 3 0 85 0 41
2017 First official language - French 70 17 10 3 1 0 0 87 4 91
2014 First official language - English 83 15 0 2 0 0 0 98 2 47
2014 First official language - French 72 20 5 1 2 0 0 92 3 84
2011 First official language - English 55 31 6 7 2 0 0 86 8 51
2011 First official language - French 67 21 6 3 3 0 0 88 6 82

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 10 14 3 0 0 0 82 3 41
2017 First official language - French 69 22 6 2 1 0 0 91 3 91
2014 First official language - English 83 13 0 4 0 0 0 96 4 47
2014 First official language - French 70 21 6 1 2 0 0 91 3 83
2011 First official language - English 58 26 8 5 3 0 0 84 8 51
2011 First official language - French 57 28 8 4 3 0 0 85 7 82
2008 First official language - English 61 30 2 5 0 2 0 93 5 44
2008 First official language - French 53 25 13 5 4 0 0 78 9 77

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 10 14 6 2 3 0 78 8 41
2017 First official language - French 64 17 10 4 2 2 0 82 7 91
2014 First official language - English 79 11 4 6 0 0 0 90 6 47
2014 First official language - French 64 15 9 7 2 4 0 82 9 84
2011 First official language - English 58 21 12 4 3 0 1 80 8 51
2011 First official language - French 60 17 12 4 3 4 0 81 7 82
2008 First official language - English 39 23 18 9 5 5 2 66 15 44
2008 First official language - French 51 17 9 7 9 7 0 73 17 76
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 38 32 31 41
2017 First official language - French 28 47 25 91
2014 First official language - English 19 59 22 47
2014 First official language - French 18 55 27 84
2011 First official language - English 34 53 13 51
2011 First official language - French 20 58 23 83

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 16 13 12 0 59 0 13
2017 First official language - French 29 4 8 11 41 8 21
2014 First official language - French 6 10 45 7 9999 32 16
2011 First official language - English 17 12 26 25 9999 21 15
2011 First official language - French 18 9 57 11 9999 5 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 7 93 91
2014 First official language - French 15 85 84

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 9 8 2 2 37 10 77 8 41
2017 First official language - French 25 14 12 4 1 35 9 69 9 91
2014 First official language - English 30 8 12 2 0 33 15 73 4 47
2014 First official language - French 27 14 11 5 3 31 10 68 13 84

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 17 6 7 0 15 0 84 9 41
2017 First official language - French 45 28 6 3 1 14 3 88 6 91
2014 First official language - English 49 22 8 2 0 13 5 88 2 47
2014 First official language - French 45 26 8 5 0 17 0 85 6 84
2011 First official language - English 63 20 7 2 3 5 0 87 5 51
2011 First official language - French 48 38 6 1 1 6 0 92 2 83
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 32 2 3 0 6 27 93 5 41
2017 First official language - French 23 38 12 9 1 0 17 74 12 91
2014 First official language - English 32 31 2 4 3 2 27 88 10 47
2014 First official language - French 31 38 9 9 0 3 11 80 10 84
2011 First official language - English 19 19 13 11 0 0 39 61 18 50
2011 First official language - French 32 35 9 8 2 2 13 79 11 83
2008 First official language - English 23 43 2 9 2 5 16 83 14 44
2008 First official language - French 25 45 12 9 0 3 6 77 10 77

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 11 11 0 5 23 31 65 10 40
2017 First official language - French 12 11 16 1 1 26 32 56 6 91
2014 First official language - English 19 7 11 4 2 20 38 62 13 47
2014 First official language - French 15 13 9 7 1 34 21 61 18 84
2011 First official language - English 5 12 12 6 2 25 40 46 21 50
2011 First official language - French 18 11 12 4 4 23 29 60 15 83

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 14 5 0 5 5 25 86 6 41
2017 First official language - French 44 19 7 0 1 9 20 89 2 91
2014 First official language - English 51 6 5 0 3 8 27 87 5 47
2014 First official language - French 47 23 6 2 2 9 11 88 5 84
2011 First official language - English 22 14 13 0 0 11 40 73 0 50
2011 First official language - French 43 24 11 3 0 6 13 83 4 83
2008 First official language - English 45 16 9 0 2 11 16 84 3 44
2008 First official language - French 42 30 10 9 0 3 6 79 10 77

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 9 2 0 5 7 25 90 7 41
2017 First official language - French 44 18 4 2 1 10 20 90 5 91
2014 First official language - English 47 4 7 3 0 12 27 83 5 47
2014 First official language - French 47 26 4 1 1 11 11 92 2 84
2011 First official language - English 22 12 11 2 2 11 40 70 7 50
2011 First official language - French 44 29 6 1 0 8 13 92 1 83
2008 First official language - English 34 20 9 5 5 9 18 75 13 44
2008 First official language - French 40 30 10 6 1 5 6 79 9 77
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 0 100 41
2014 First official language - French 7 93 84

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 11 7 0 0 37 4 88 0 41
2017 First official language - French 29 7 15 2 0 36 11 68 4 91
2014 First official language - English 37 8 5 2 0 34 14 86 4 47
2014 First official language - French 26 12 7 1 0 40 14 83 2 84

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 20 4 3 0 18 0 91 4 41
2017 First official language - French 47 20 14 0 1 15 3 82 1 91
2014 First official language - English 55 21 7 0 0 11 7 92 0 47
2014 First official language - French 44 29 6 2 0 18 1 91 2 84
2011 First official language - English 51 30 13 0 0 1 6 86 0 51
2011 First official language - French 58 32 4 2 0 5 0 94 2 81
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 34 9 1 9 0 2 80 11 41
2017 First official language - French 44 26 18 6 5 0 1 70 12 91

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 37 29 4 7 3 0 59 11 41
2017 First official language - French 23 36 25 10 5 0 0 60 15 91

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 39 18 0 7 3 0 74 7 41
2017 First official language - French 43 27 17 5 2 2 3 75 7 91

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 35 14 6 4 3 0 75 10 41
2017 First official language - French 35 32 22 6 1 0 4 70 7 91

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 27 15 3 5 3 2 75 9 41
2017 First official language - French 48 25 9 3 2 1 11 84 6 91

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 34 21 0 3 3 2 74 3 41
2017 First official language - French 44 31 12 8 3 0 0 76 12 91

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 25 8 7 9 3 2 74 17 41
2017 First official language - French 46 18 16 11 7 1 1 66 18 91

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 29 16 8 6 3 0 68 15 41
2017 First official language - French 42 27 14 7 8 1 1 71 15 91

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 29 10 0 7 3 0 82 7 41
2017 First official language - French 51 21 6 13 6 1 2 74 19 91

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 28 16 2 4 3 0 78 6 41
2017 First official language - French 55 20 14 8 1 1 1 76 9 91

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 20 4 1 2 0 0 92 3 40
2017 First official language - French 78 15 3 2 1 0 0 93 4 91

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 83 10 5 0 2 0 0 93 2 41
2017 First official language - French 85 7 2 1 0 0 4 96 2 91

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 24 6 4 3 0 0 88 7 41
2017 First official language - French 68 20 9 0 0 0 4 91 0 91

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 23 0 3 4 0 0 92 8 41
2017 First official language - French 67 15 7 6 2 0 2 84 8 91

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 8 4 1 2 0 29 90 5 41
2017 First official language - French 57 10 4 0 1 0 28 93 1 91

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 16 9 0 2 0 12 88 2 41
2017 First official language - French 73 10 6 0 1 0 10 92 1 90

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 6 5 0 1 0 8 93 1 41
2017 First official language - French 79 8 3 2 2 0 6 93 5 91

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 22 12 0 2 0 3 86 2 41
2017 First official language - French 65 26 4 1 1 0 3 94 2 91

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 37 34 9 0 0 3 55 10 41
2017 First official language - French 24 36 27 7 5 0 0 60 13 91

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 0 5 58 30 4 3 0 35 5 40
2017 First official language - French 2 9 31 33 23 0 3 57 11 90

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 28 19 3 5 6 0 72 8 41
2017 First official language - French 33 42 12 3 4 7 0 80 7 91

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 34 17 5 2 9 0 73 8 41
2017 First official language - French 44 30 11 7 4 5 0 78 11 91
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 12 88 41
2017 First official language - French 11 89 91
2014 First official language - English 16 84 47
2014 First official language - French 11 89 84

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 89 11 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 39 2 11 0 5 0 46 54 41
2017 First official language - French 50 24 16 2 6 1 0 51 49 91

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 19
2017 First official language - French 25 43

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 19
2017 First official language - French 35 43

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 19
2017 First official language - French 19 43

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 19
2017 First official language - French 26 43

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 19
2017 First official language - French 5 43

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 19
2017 First official language - French 49 43

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 0 82 13 0 0 5 18
2017 First official language - French 23 58 11 3 2 2 42

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 11 9 3 5 0 0 83 8 19
2017 First official language - French 45 25 9 6 7 0 8 76 14 45

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 8 13 4 3 9 53 47 17 19
2017 First official language - French 22 7 4 10 8 2 46 57 35 45
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