2017 Public Service Employee Survey Results for Supreme Court of Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	27	3	0	2	3	95	2	39
2017	3 to 10 years in current department or agency	59	36	0	5	0	0	95	5	43
2017	11 to 20 years in current department or agency	67	30	0	0	4	0	96	4	33
2017	More than 20 years in current department or agency	76	19	5	0	0	0	95	0	15
2014	Less than 3 years in current department or agency	71	29	0	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	69	27	3	2	0	0	95	2	59
2014	11 to 20 years in current department or agency	74	23	0	3	0	0	97	3	32
2014	More than 20 years in current department or agency	78	17	0	0	5	0	95	5	15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	16	0	2	0	98	2	39
2017	3 to 10 years in current department or agency	65	33	0	3	0	97	3	43
2017	11 to 20 years in current department or agency	83	13	0	0	4	96	4	33
2017	More than 20 years in current department or agency	81	13	5	0	0	95	0	15
2014	Less than 3 years in current department or agency	91	9	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	78	20	2	0	0	98	0	59
2014	11 to 20 years in current department or agency	87	13	0	0	0	100	0	32
2014	More than 20 years in current department or agency	69	31	0	0	0	100	0	15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	12	6	4	0	0	90	4	39
2017	3 to 10 years in current department or agency	58	20	9	12	0	0	78	12	43
2017	11 to 20 years in current department or agency	63	26	4	3	4	0	89	7	33
2017	More than 20 years in current department or agency	56	38	0	6	0	0	94	6	15
2014	Less than 3 years in current department or agency	73	10	8	6	0	3	85	6	25
2014	3 to 10 years in current department or agency	69	18	7	6	0	0	87	6	59
2014	11 to 20 years in current department or agency	81	17	2	0	0	0	98	0	32
2014	More than 20 years in current department or agency	42	53	5	0	0	0	95	0	15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	76	18	4	2	0	94	2	39
2017	3 to 10 years in current department or agency	53	29	10	7	0	82	7	43
2017	11 to 20 years in current department or agency	70	24	0	0	6	94	6	33
2017	More than 20 years in current department or agency	60	34	5	0	0	95	0	15
2014	Less than 3 years in current department or agency	63	30	8	0	0	92	0	25
2014	3 to 10 years in current department or agency	76	18	4	3	0	93	3	59
2014	11 to 20 years in current department or agency	71	24	0	4	0	96	4	32
2014	More than 20 years in current department or agency	52	37	0	10	0	90	10	15

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	30	7	2	0	3	2	90	2	39
2017	3 to 10 years in current department or agency	48	34	14	0	5	0	0	82	5	43
2017	11 to 20 years in current department or agency	51	43	0	3	4	0	0	93	7	33
2017	More than 20 years in current department or agency	44	51	0	5	0	0	0	95	5	15
2014	Less than 3 years in current department or agency	54	32	8	3	0	0	3	88	3	25
2014	3 to 10 years in current department or agency	42	29	14	5	7	0	3	73	12	59
2014	11 to 20 years in current department or agency	53	42	0	0	3	0	2	97	3	32
2014	More than 20 years in current department or agency	57	38	5	0	0	0	0	95	0	15

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	27	7	2	0	91	2	37
2017	3 to 10 years in current department or agency	39	39	19	0	3	77	3	43
2017	11 to 20 years in current department or agency	58	30	8	3	0	89	3	32
2017	More than 20 years in current department or agency	54	46	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	68	22	0	10	0	90	10	25
2014	3 to 10 years in current department or agency	54	29	14	3	0	83	3	59
2014	11 to 20 years in current department or agency	75	20	0	4	0	96	4	32
2014	More than 20 years in current department or agency	90	10	0	0	0	100	0	15

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	18	3	4	0	93	4	38
2017	3 to 10 years in current department or agency	62	23	12	0	3	85	3	43
2017	11 to 20 years in current department or agency	67	17	2	7	6	84	14	32
2017	More than 20 years in current department or agency	63	32	5	0	0	95	0	15
2014	Less than 3 years in current department or agency	62	27	3	3	4	90	7	25
2014	3 to 10 years in current department or agency	67	22	6	0	5	89	5	59
2014	11 to 20 years in current department or agency	81	14	0	4	0	96	4	32
2014	More than 20 years in current department or agency	95	5	0	0	0	100	0	14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	17	2	0	0	3	98	0	38
2017	3 to 10 years in current department or agency	63	27	8	2	0	0	90	2	43
2017	11 to 20 years in current department or agency	73	20	4	0	4	0	93	4	32
2017	More than 20 years in current department or agency	70	30	0	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	63	26	6	5	0	0	89	5	25
2014	3 to 10 years in current department or agency	70	23	1	4	0	2	94	4	58
2014	11 to 20 years in current department or agency	73	24	0	2	0	0	98	2	32
2014	More than 20 years in current department or agency	66	34	0	0	0	0	100	0	15

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	19	7	9	0	3	2	83	9	38
2017	3 to 10 years in current department or agency	64	24	5	3	5	0	0	88	7	43
2017	11 to 20 years in current department or agency	66	24	3	0	7	0	0	90	7	32
2017	More than 20 years in current department or agency	67	33	0	0	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	77	13	0	6	0	0	3	94	6	25
2014	3 to 10 years in current department or agency	66	24	3	5	3	0	0	90	7	59
2014	11 to 20 years in current department or agency	81	19	0	0	0	0	0	100	0	32
2014	More than 20 years in current department or agency	71	29	0	0	0	0	0	100	0	15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	15	0	5	13	8	15	77	23	38
2017	3 to 10 years in current department or agency	46	18	8	8	2	0	19	79	12	43
2017	11 to 20 years in current department or agency	54	4	7	0	4	0	31	84	5	32
2017	More than 20 years in current department or agency	31	39	7	0	0	0	23	91	0	15
2014	Less than 3 years in current department or agency	37	8	0	12	6	7	30	71	29	25
2014	3 to 10 years in current department or agency	52	8	4	3	12	0	22	76	18	59
2014	11 to 20 years in current department or agency	42	22	4	0	2	0	29	90	4	32
2014	More than 20 years in current department or agency	47	37	0	5	0	0	11	94	6	15

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	40	8	0	2	3	89	2	39
2017	3 to 10 years in current department or agency	53	26	7	11	3	0	79	14	43
2017	11 to 20 years in current department or agency	51	30	16	0	4	0	81	4	33
2017	More than 20 years in current department or agency	76	18	6	0	0	0	94	0	15
2014	Less than 3 years in current department or agency	72	18	3	6	0	0	90	6	25
2014	3 to 10 years in current department or agency	51	37	4	6	1	0	89	7	59
2014	11 to 20 years in current department or agency	77	23	0	0	0	0	100	0	32
2014	More than 20 years in current department or agency	66	34	0	0	0	0	100	0	15

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	34	16	0	4	3	0	79	4	39
2017	3 to 10 years in current department or agency	47	29	10	10	5	0	0	76	15	43
2017	11 to 20 years in current department or agency	50	30	9	7	4	0	0	81	10	33
2017	More than 20 years in current department or agency	48	47	5	0	0	0	0	95	0	15
2014	Less than 3 years in current department or agency	42	52	0	3	0	4	0	97	3	25
2014	3 to 10 years in current department or agency	42	28	9	18	3	0	0	70	21	59
2014	11 to 20 years in current department or agency	57	34	9	0	0	0	0	91	0	32
2014	More than 20 years in current department or agency	46	44	0	5	0	0	5	95	5	15

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	28	9	5	2	3	84	7	39
2017	3 to 10 years in current department or agency	49	33	9	3	5	0	82	9	43
2017	11 to 20 years in current department or agency	48	40	9	0	4	0	88	4	33
2017	More than 20 years in current department or agency	61	28	6	5	0	0	89	5	15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	17	4	4	2	90	6	39
2017	3 to 10 years in current department or agency	59	35	2	2	3	93	5	43
2017	11 to 20 years in current department or agency	74	19	4	0	4	93	4	33
2017	More than 20 years in current department or agency	72	28	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	68	32	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	63	31	5	2	0	94	2	59
2014	11 to 20 years in current department or agency	86	14	0	0	0	100	0	32
2014	More than 20 years in current department or agency	67	33	0	0	0	100	0	15

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	37	13	2	2	3	83	4	39
2017	3 to 10 years in current department or agency	56	22	9	9	3	0	79	12	43
2017	11 to 20 years in current department or agency	59	19	11	3	7	0	78	10	33
2017	More than 20 years in current department or agency	63	37	0	0	0	0	100	0	15

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	30	7	0	0	93	0	39
2017	3 to 10 years in current department or agency	64	22	11	3	0	86	3	43
2017	11 to 20 years in current department or agency	68	25	0	3	4	94	6	33
2017	More than 20 years in current department or agency	79	21	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	84	13	3	0	0	97	0	25
2014	3 to 10 years in current department or agency	75	19	5	0	1	94	1	59
2014	11 to 20 years in current department or agency	90	10	0	0	0	100	0	32
2014	More than 20 years in current department or agency	100	0	0	0	0	100	0	15

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	33	7	7	0	3	2	85	7	39
2017	3 to 10 years in current department or agency	43	32	13	8	5	0	0	74	13	42
2017	11 to 20 years in current department or agency	48	39	10	0	4	0	0	87	4	33
2017	More than 20 years in current department or agency	56	44	0	0	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	46	33	0	13	5	0	4	82	18	25
2014	3 to 10 years in current department or agency	42	30	13	7	6	0	3	74	13	59
2014	11 to 20 years in current department or agency	46	38	11	0	5	0	0	84	5	32
2014	More than 20 years in current department or agency	51	49	0	0	0	0	0	100	0	15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	34	14	2	4	3	79	6	39
2017	3 to 10 years in current department or agency	47	27	9	7	10	0	75	17	41
2017	11 to 20 years in current department or agency	38	35	20	3	4	0	73	7	33
2017	More than 20 years in current department or agency	56	32	0	7	5	0	87	13	15
2014	Less than 3 years in current department or agency	54	35	0	6	5	0	89	11	25
2014	3 to 10 years in current department or agency	52	17	17	7	7	0	69	14	59
2014	11 to 20 years in current department or agency	54	37	4	0	5	0	91	5	32
2014	More than 20 years in current department or agency	56	39	5	0	0	0	95	0	15

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	29	7	2	0	6	91	2	39
2017	3 to 10 years in current department or agency	54	31	7	5	3	0	85	8	42
2017	11 to 20 years in current department or agency	72	18	7	0	4	0	90	4	33
2017	More than 20 years in current department or agency	70	24	0	5	0	0	95	5	15
2014	Less than 3 years in current department or agency	60	40	0	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	58	24	12	4	1	0	82	6	59
2014	11 to 20 years in current department or agency	67	33	0	0	0	0	100	0	32
2014	More than 20 years in current department or agency	57	38	0	5	0	0	95	5	15

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	29	4	2	0	3	94	2	39
2017	3 to 10 years in current department or agency	55	30	10	3	2	0	84	5	42
2017	11 to 20 years in current department or agency	68	25	3	0	4	0	93	4	33
2017	More than 20 years in current department or agency	85	9	0	0	0	6	100	0	15
2014	Less than 3 years in current department or agency	72	17	4	3	3	0	90	6	25
2014	3 to 10 years in current department or agency	61	32	4	2	1	0	93	3	59
2014	11 to 20 years in current department or agency	83	17	0	0	0	0	100	0	32
2014	More than 20 years in current department or agency	75	25	0	0	0	0	100	0	15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	39	7	7	3	3	83	11	39
2017	3 to 10 years in current department or agency	48	31	11	6	1	2	81	8	43
2017	11 to 20 years in current department or agency	60	23	13	0	4	0	84	4	33
2017	More than 20 years in current department or agency	48	38	6	0	8	0	86	8	15
2014	Less than 3 years in current department or agency	69	18	3	0	6	4	91	6	25
2014	3 to 10 years in current department or agency	55	32	11	2	0	0	88	2	59
2014	11 to 20 years in current department or agency	47	50	3	0	0	0	97	0	32
2014	More than 20 years in current department or agency	20	75	0	0	5	0	95	5	15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	16	25	18	26	3	8	49	23	39
2017	3 to 10 years in current department or agency	13	22	28	10	21	0	5	33	38	42
2017	11 to 20 years in current department or agency	9	23	14	23	28	0	2	53	33	33
2017	More than 20 years in current department or agency	0	11	59	21	9	0	0	30	11	15
2014	Less than 3 years in current department or agency	7	13	20	27	34	0	0	61	19	25
2014	3 to 10 years in current department or agency	3	9	35	23	31	0	0	54	11	58
2014	11 to 20 years in current department or agency	0	24	21	28	20	0	6	51	26	32
2014	More than 20 years in current department or agency	0	14	51	29	5	0	0	34	14	15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	0	5	2	30	54	5	4	92	6	39
2017	3 to 10 years in current department or agency	4	6	21	22	40	0	7	67	11	42
2017	11 to 20 years in current department or agency	4	3	9	32	44	0	8	84	7	33
2017	More than 20 years in current department or agency	0	0	17	21	62	0	0	83	0	15
2014	Less than 3 years in current department or agency	0	6	9	18	63	0	4	84	6	25
2014	3 to 10 years in current department or agency	0	5	15	25	48	1	6	79	5	58
2014	11 to 20 years in current department or agency	5	0	0	49	28	0	18	94	6	32
2014	More than 20 years in current department or agency	0	0	16	24	54	6	0	83	0	14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	19	16	19	36	2	7	60	23	39
2017	3 to 10 years in current department or agency	6	15	34	19	16	2	9	39	23	42
2017	11 to 20 years in current department or agency	10	6	24	25	27	0	9	57	18	33
2017	More than 20 years in current department or agency	0	0	46	21	34	0	0	54	0	15
2014	Less than 3 years in current department or agency	0	6	28	23	43	0	0	66	6	25
2014	3 to 10 years in current department or agency	5	10	25	19	39	0	3	59	15	58
2014	11 to 20 years in current department or agency	0	11	14	26	26	4	18	67	15	32
2014	More than 20 years in current department or agency	0	6	11	55	28	0	0	83	6	14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	0	3	21	15	53	3	6	74	3	39
2017	3 to 10 years in current department or agency	2	7	28	24	34	0	5	61	9	42
2017	11 to 20 years in current department or agency	4	3	24	29	31	4	6	66	7	33
2017	More than 20 years in current department or agency	0	0	29	53	19	0	0	71	0	13
2014	Less than 3 years in current department or agency	0	0	9	30	57	0	4	91	0	25
2014	3 to 10 years in current department or agency	5	5	17	33	39	0	1	73	10	58
2014	11 to 20 years in current department or agency	4	2	12	39	33	0	9	79	8	32
2014	More than 20 years in current department or agency	0	9	30	40	20	0	0	60	9	15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	0	6	11	31	46	5	2	83	6	39
2017	3 to 10 years in current department or agency	10	7	26	29	26	0	3	56	17	43
2017	11 to 20 years in current department or agency	4	11	28	12	31	3	10	50	17	32
2017	More than 20 years in current department or agency	0	11	31	19	31	0	9	54	12	15
2014	Less than 3 years in current department or agency	0	5	10	29	48	4	4	84	5	25
2014	3 to 10 years in current department or agency	6	15	18	23	35	0	3	60	22	58
2014	11 to 20 years in current department or agency	2	10	24	26	30	0	7	60	13	32
2014	More than 20 years in current department or agency	6	0	30	42	22	0	0	64	6	14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	0	6	18	12	52	9	5	73	6	39
2017	3 to 10 years in current department or agency	4	17	14	22	37	0	5	63	22	41
2017	11 to 20 years in current department or agency	7	3	16	24	43	0	8	72	11	33
2017	More than 20 years in current department or agency	6	0	28	18	44	0	4	64	6	15
2014	Less than 3 years in current department or agency	3	3	6	25	49	10	4	86	7	25
2014	3 to 10 years in current department or agency	6	9	15	18	50	0	3	70	15	59
2014	11 to 20 years in current department or agency	0	2	7	44	32	0	14	89	3	32
2014	More than 20 years in current department or agency	0	9	17	36	33	0	5	73	10	15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	8	8	22	41	8	7	73	17	39
2017	3 to 10 years in current department or agency	6	15	32	19	20	0	7	42	23	42
2017	11 to 20 years in current department or agency	4	12	21	18	35	3	8	59	17	33
2017	More than 20 years in current department or agency	0	21	32	15	32	0	0	48	21	15
2014	Less than 3 years in current department or agency	0	4	19	25	38	10	4	73	5	25
2014	3 to 10 years in current department or agency	0	9	22	34	32	0	3	68	9	58
2014	11 to 20 years in current department or agency	0	9	17	39	20	3	11	69	11	32
2014	More than 20 years in current department or agency	0	11	24	37	28	0	0	65	11	14

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	28	0	2	0	2	98	2	39
2017	3 to 10 years in current department or agency	72	22	0	6	0	0	94	6	43
2017	11 to 20 years in current department or agency	71	25	0	0	4	0	96	4	33
2017	More than 20 years in current department or agency	69	26	0	0	0	5	100	0	15
2014	Less than 3 years in current department or agency	93	3	0	0	0	4	100	0	25
2014	3 to 10 years in current department or agency	77	10	2	0	1	10	97	2	59
2014	11 to 20 years in current department or agency	86	14	0	0	0	0	100	0	32
2014	More than 20 years in current department or agency	67	28	0	5	0	0	95	5	15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	31	10	4	4	9	2	80	9	39
2017	3 to 10 years in current department or agency	30	26	14	13	13	0	3	58	27	43
2017	11 to 20 years in current department or agency	39	25	10	9	4	3	9	74	15	33
2017	More than 20 years in current department or agency	54	40	0	0	0	0	5	100	0	15
2014	Less than 3 years in current department or agency	50	19	18	3	0	7	3	77	3	25
2014	3 to 10 years in current department or agency	37	27	14	10	8	0	3	67	19	59
2014	11 to 20 years in current department or agency	45	31	3	4	0	8	10	91	5	32
2014	More than 20 years in current department or agency	31	63	0	6	0	0	0	94	6	14

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	29	2	10	2	3	0	86	13	39
2017	3 to 10 years in current department or agency	50	19	12	14	5	0	0	69	19	43
2017	11 to 20 years in current department or agency	72	17	7	0	4	0	0	90	4	33
2017	More than 20 years in current department or agency	66	24	0	4	0	0	5	96	4	15
2014	Less than 3 years in current department or agency	75	19	3	0	3	0	0	94	3	25
2014	3 to 10 years in current department or agency	54	20	11	10	6	0	0	73	16	59
2014	11 to 20 years in current department or agency	76	17	4	0	2	0	0	93	2	32
2014	More than 20 years in current department or agency	47	33	5	9	5	0	0	80	14	15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	25	4	2	0	5	0	94	2	39
2017	3 to 10 years in current department or agency	41	36	14	5	4	0	0	77	9	43
2017	11 to 20 years in current department or agency	60	21	9	7	4	0	0	81	10	33
2017	More than 20 years in current department or agency	53	36	6	0	0	5	0	94	0	15
2014	Less than 3 years in current department or agency	73	24	3	0	0	0	0	97	0	25
2014	3 to 10 years in current department or agency	45	37	10	7	0	0	1	83	7	59
2014	11 to 20 years in current department or agency	65	18	7	7	0	0	2	86	7	32
2014	More than 20 years in current department or agency	42	38	9	0	5	5	0	85	5	15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	35	6	0	2	11	0	91	3	39
2017	3 to 10 years in current department or agency	36	32	12	2	7	12	0	77	10	42
2017	11 to 20 years in current department or agency	52	22	7	3	7	9	0	81	11	32
2017	More than 20 years in current department or agency	37	46	6	6	0	5	0	88	6	15
2014	Less than 3 years in current department or agency	70	19	3	0	0	8	0	96	0	25
2014	3 to 10 years in current department or agency	55	29	7	6	1	1	1	86	7	59
2014	11 to 20 years in current department or agency	63	25	2	7	0	0	2	91	7	32
2014	More than 20 years in current department or agency	47	38	9	0	0	5	0	90	0	15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	30	6	0	6	28	5	82	9	39
2017	3 to 10 years in current department or agency	26	25	18	11	10	9	2	57	23	43
2017	11 to 20 years in current department or agency	21	29	9	0	12	18	10	70	17	32
2017	More than 20 years in current department or agency	41	28	19	7	0	5	0	72	8	15
2014	Less than 3 years in current department or agency	20	10	17	7	0	38	8	55	13	25
2014	3 to 10 years in current department or agency	26	20	15	19	11	9	0	51	33	59
2014	11 to 20 years in current department or agency	33	14	21	15	0	10	8	57	18	32
2014	More than 20 years in current department or agency	9	61	9	5	5	6	5	78	12	15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	14	4	4	2	0	90	6	39
2017	3 to 10 years in current department or agency	59	23	4	9	2	3	85	11	43
2017	11 to 20 years in current department or agency	68	23	0	5	4	0	91	9	32
2017	More than 20 years in current department or agency	87	13	0	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	68	26	3	3	0	0	94	3	25
2014	3 to 10 years in current department or agency	59	27	8	7	0	0	85	7	59
2014	11 to 20 years in current department or agency	70	30	0	0	0	0	100	0	32
2014	More than 20 years in current department or agency	42	53	5	0	0	0	95	0	15

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	33	13	5	0	3	0	81	5	39
2017	3 to 10 years in current department or agency	41	31	12	8	5	0	3	74	14	43
2017	11 to 20 years in current department or agency	56	27	6	8	4	0	0	82	11	33
2017	More than 20 years in current department or agency	74	21	0	5	0	0	0	95	5	15
2014	Less than 3 years in current department or agency	67	24	0	6	0	4	0	94	6	25
2014	3 to 10 years in current department or agency	50	26	9	4	11	0	0	76	15	59
2014	11 to 20 years in current department or agency	68	32	0	0	0	0	0	100	0	32
2014	More than 20 years in current department or agency	47	53	0	0	0	0	0	100	0	15

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	34	2	4	0	5	94	4	39
2017	3 to 10 years in current department or agency	49	30	9	7	2	3	81	10	43
2017	11 to 20 years in current department or agency	67	23	3	4	4	0	90	7	33
2017	More than 20 years in current department or agency	85	15	0	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	91	9	0	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	49	29	10	6	6	0	78	12	59
2014	11 to 20 years in current department or agency	69	26	5	0	0	0	95	0	32
2014	More than 20 years in current department or agency	58	42	0	0	0	0	100	0	15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	33	2	3	4	5	0	91	7	39
2017	3 to 10 years in current department or agency	54	17	8	14	0	6	0	77	15	43
2017	11 to 20 years in current department or agency	64	27	3	2	4	0	0	91	6	33
2017	More than 20 years in current department or agency	63	32	5	0	0	0	0	95	0	15
2014	Less than 3 years in current department or agency	81	19	0	0	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	52	22	9	7	10	0	0	74	17	59
2014	11 to 20 years in current department or agency	63	34	0	0	0	0	4	100	0	32
2014	More than 20 years in current department or agency	52	42	0	5	0	0	0	95	5	15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	91	5	0	4	0	96	4	39
2017	3 to 10 years in current department or agency	89	11	0	0	0	100	0	43
2017	11 to 20 years in current department or agency	88	8	0	4	0	96	4	32
2017	More than 20 years in current department or agency	100	0	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	96	4	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	90	7	2	0	1	97	1	59
2014	11 to 20 years in current department or agency	90	6	4	0	0	96	0	32
2014	More than 20 years in current department or agency	81	19	0	0	0	100	0	15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	14	4	3	3	5	6	88	7	39
2017	3 to 10 years in current department or agency	66	20	6	3	0	0	5	91	3	43
2017	11 to 20 years in current department or agency	53	18	16	0	4	0	9	78	4	33
2017	More than 20 years in current department or agency	83	9	0	0	0	0	8	100	0	15
2014	Less than 3 years in current department or agency	63	13	3	3	6	0	12	86	11	25
2014	3 to 10 years in current department or agency	53	15	7	11	9	0	4	71	21	59
2014	11 to 20 years in current department or agency	80	6	2	0	0	0	11	97	0	32
2014	More than 20 years in current department or agency	66	24	5	0	0	5	0	95	0	15

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	12	6	5	2	6	86	7	39
2017	3 to 10 years in current department or agency	65	20	7	3	5	0	85	8	43
2017	11 to 20 years in current department or agency	80	9	7	0	4	0	89	4	33
2017	More than 20 years in current department or agency	91	9	0	0	0	0	100	0	15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	22	8	2	4	0	86	6	39
2017	3 to 10 years in current department or agency	68	14	8	8	2	0	82	10	43
2017	11 to 20 years in current department or agency	73	20	0	0	4	3	96	4	33
2017	More than 20 years in current department or agency	85	15	0	0	0	0	100	0	15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	30	3	6	2	3	89	8	39
2017	3 to 10 years in current department or agency	55	23	10	7	6	0	77	13	43
2017	11 to 20 years in current department or agency	67	22	7	0	4	0	89	4	33
2017	More than 20 years in current department or agency	79	9	11	0	0	0	89	0	15
2014	Less than 3 years in current department or agency	81	15	0	0	0	4	100	0	25
2014	3 to 10 years in current department or agency	62	12	7	11	7	0	74	19	59
2014	11 to 20 years in current department or agency	82	18	0	0	0	0	100	0	32
2014	More than 20 years in current department or agency	62	33	5	0	0	0	95	0	15

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in current department or agency	64	7	0	0	0	29	100	0	11
2017	11 to 20 years in current department or agency	41	29	0	0	12	19	100	0	11
2014	3 to 10 years in current department or agency	59	21	0	6	0	14	93	7	18
2014	11 to 20 years in current department or agency	60	32	8	0	0	0	92	0	11
2014	More than 20 years in current department or agency	41	40	0	9	9	0	90	10	10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	20	0	4	0	7	2	96	4	39
2017	3 to 10 years in current department or agency	51	21	3	16	5	3	2	75	22	43
2017	11 to 20 years in current department or agency	52	36	2	0	7	3	0	90	7	33
2017	More than 20 years in current department or agency	53	22	12	7	5	0	0	76	13	15
2014	Less than 3 years in current department or agency	90	6	4	0	0	0	0	96	0	25
2014	3 to 10 years in current department or agency	48	37	6	3	1	5	0	89	5	59
2014	11 to 20 years in current department or agency	70	18	6	5	0	2	0	90	5	32
2014	More than 20 years in current department or agency	25	70	5	0	0	0	0	95	0	15

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	24	0	6	0	2	2	94	6	39
2017	3 to 10 years in current department or agency	54	15	10	13	5	3	0	71	19	43
2017	11 to 20 years in current department or agency	47	38	3	2	7	3	0	87	10	33
2017	More than 20 years in current department or agency	42	39	11	7	0	0	0	81	7	15
2014	Less than 3 years in current department or agency	84	16	0	0	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	46	33	13	6	1	0	0	79	8	59
2014	11 to 20 years in current department or agency	65	21	9	5	0	0	0	86	5	32
2014	More than 20 years in current department or agency	20	71	9	0	0	0	0	91	0	15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	12	9	8	0	8	2	81	9	39
2017	3 to 10 years in current department or agency	42	23	11	5	8	11	0	73	15	43
2017	11 to 20 years in current department or agency	39	33	6	5	7	10	0	80	14	33
2017	More than 20 years in current department or agency	37	39	17	7	0	0	0	76	7	15
2014	Less than 3 years in current department or agency	74	22	4	0	0	0	0	96	0	25
2014	3 to 10 years in current department or agency	35	37	13	8	3	4	0	75	11	59
2014	11 to 20 years in current department or agency	46	42	12	0	0	0	0	88	0	32
2014	More than 20 years in current department or agency	25	65	9	0	0	0	0	91	0	15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	15	5	10	2	6	2	81	13	39
2017	3 to 10 years in current department or agency	42	16	18	5	8	11	0	65	14	43
2017	11 to 20 years in current department or agency	38	26	12	12	7	5	0	67	20	33
2017	More than 20 years in current department or agency	50	38	7	5	0	0	0	87	5	15
2014	Less than 3 years in current department or agency	64	19	0	0	0	11	6	100	0	25
2014	3 to 10 years in current department or agency	41	31	17	3	5	3	0	75	8	59
2014	11 to 20 years in current department or agency	57	27	9	5	0	2	0	86	5	32
2014	More than 20 years in current department or agency	38	42	14	0	0	5	0	85	0	15

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	20	8	5	2	7	2	84	7	39
2017	3 to 10 years in current department or agency	36	41	8	6	5	5	0	81	11	43
2017	11 to 20 years in current department or agency	43	33	3	12	4	5	0	80	17	33
2017	More than 20 years in current department or agency	42	45	6	7	0	0	0	87	7	15
2014	Less than 3 years in current department or agency	76	24	0	0	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	32	37	24	5	1	0	0	69	6	59
2014	11 to 20 years in current department or agency	44	42	7	7	0	0	0	86	7	32
2014	More than 20 years in current department or agency	22	63	14	0	0	0	0	86	0	15

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	26	4	6	0	0	0	90	6	38
2017	3 to 10 years in current department or agency	57	32	7	3	2	0	0	89	5	43
2017	11 to 20 years in current department or agency	55	25	9	6	4	2	0	81	10	33
2017	More than 20 years in current department or agency	62	26	6	0	6	0	0	88	6	14
2014	Less than 3 years in current department or agency	91	9	0	0	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	49	33	10	1	4	0	2	84	6	59
2014	11 to 20 years in current department or agency	59	29	12	0	0	0	0	88	0	32
2014	More than 20 years in current department or agency	32	49	19	0	0	0	0	81	0	15

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	21	7	2	0	0	0	91	2	38
2017	3 to 10 years in current department or agency	61	33	5	0	0	0	0	95	0	43
2017	11 to 20 years in current department or agency	70	21	5	0	4	0	0	91	4	33
2017	More than 20 years in current department or agency	70	18	6	5	0	0	0	89	5	15
2014	Less than 3 years in current department or agency	94	3	0	3	0	0	0	97	3	25
2014	3 to 10 years in current department or agency	73	22	4	0	0	0	1	96	0	59
2014	11 to 20 years in current department or agency	80	17	2	0	0	0	0	98	0	32
2014	More than 20 years in current department or agency	32	63	0	0	0	5	0	100	0	15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	25	2	11	4	2	2	81	17	38
2017	3 to 10 years in current department or agency	50	27	6	7	2	9	0	84	10	43
2017	11 to 20 years in current department or agency	55	22	11	6	4	3	0	79	10	33
2017	More than 20 years in current department or agency	43	45	7	0	5	0	0	87	5	15
2014	Less than 3 years in current department or agency	57	26	4	10	0	0	4	86	10	25
2014	3 to 10 years in current department or agency	55	25	5	6	3	4	1	85	10	59
2014	11 to 20 years in current department or agency	67	24	5	4	0	0	0	91	4	32
2014	More than 20 years in current department or agency	33	48	14	5	0	0	0	80	5	15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	15	9	13	2	10	8	71	18	38
2017	3 to 10 years in current department or agency	34	26	20	7	2	9	2	67	10	43
2017	11 to 20 years in current department or agency	33	26	25	0	4	9	3	67	4	33
2017	More than 20 years in current department or agency	46	43	6	0	5	0	0	89	5	15
2014	Less than 3 years in current department or agency	52	17	6	3	4	13	4	84	9	25
2014	3 to 10 years in current department or agency	35	27	17	9	8	3	1	65	17	59
2014	11 to 20 years in current department or agency	46	23	15	0	0	13	3	83	0	32
2014	More than 20 years in current department or agency	27	38	24	5	0	6	0	69	5	15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	19	2	11	4	21	2	78	19	38
2017	3 to 10 years in current department or agency	21	31	25	1	11	11	0	58	14	43
2017	11 to 20 years in current department or agency	38	21	9	12	6	6	7	68	21	33
2017	More than 20 years in current department or agency	27	31	32	0	5	0	5	61	6	15
2014	Less than 3 years in current department or agency	42	9	10	9	6	13	11	67	20	25
2014	3 to 10 years in current department or agency	29	30	16	7	12	4	1	63	19	59
2014	11 to 20 years in current department or agency	35	27	12	7	0	14	6	77	8	32
2014	More than 20 years in current department or agency	33	24	19	10	0	14	0	66	12	15

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	19	0	4	0	0	4	95	5	39
2017	3 to 10 years in current department or agency	69	23	3	5	0	0	0	92	5	43
2017	11 to 20 years in current department or agency	72	17	3	4	4	0	0	89	8	33
2017	More than 20 years in current department or agency	91	9	0	0	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	64	6	0	5	0	9	15	94	6	25
2014	3 to 10 years in current department or agency	74	12	3	6	1	0	3	89	8	59
2014	11 to 20 years in current department or agency	88	10	0	2	0	0	0	98	2	32
2014	More than 20 years in current department or agency	52	42	0	5	0	0	0	95	5	15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	13	0	4	0	0	4	95	5	39
2017	3 to 10 years in current department or agency	68	27	0	3	0	0	2	97	3	43
2017	11 to 20 years in current department or agency	80	13	3	0	4	0	0	93	4	33
2017	More than 20 years in current department or agency	79	15	0	0	0	5	0	100	0	15
2014	Less than 3 years in current department or agency	96	0	0	0	0	4	0	100	0	25
2014	3 to 10 years in current department or agency	78	9	2	3	1	6	1	94	5	59
2014	11 to 20 years in current department or agency	88	12	0	0	0	0	0	100	0	32
2014	More than 20 years in current department or agency	62	29	0	9	0	0	0	91	9	15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	21	6	11	0	4	0	83	11	39
2017	3 to 10 years in current department or agency	39	31	4	12	8	3	3	75	21	42
2017	11 to 20 years in current department or agency	50	23	12	3	4	8	0	79	8	33
2017	More than 20 years in current department or agency	50	33	12	0	0	5	0	88	0	15
2014	Less than 3 years in current department or agency	65	26	0	6	0	3	0	94	6	25
2014	3 to 10 years in current department or agency	44	27	10	10	5	3	0	73	16	59
2014	11 to 20 years in current department or agency	46	32	2	5	4	8	2	87	10	32
2014	More than 20 years in current department or agency	38	48	14	0	0	0	0	86	0	15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	18	10	20	8	7	16	49	37	39
2017	3 to 10 years in current department or agency	15	32	12	19	15	3	4	50	37	43
2017	11 to 20 years in current department or agency	25	18	5	19	18	4	11	50	44	33
2017	More than 20 years in current department or agency	40	14	15	7	7	5	11	65	17	15
2014	Less than 3 years in current department or agency	40	22	6	0	8	7	17	82	11	25
2014	3 to 10 years in current department or agency	19	23	15	16	22	1	3	44	40	59
2014	11 to 20 years in current department or agency	27	25	15	8	20	0	5	55	29	32
2014	More than 20 years in current department or agency	0	25	48	11	5	0	11	28	18	15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	35	12	14	4	3	0	70	18	39
2017	3 to 10 years in current department or agency	43	25	15	5	8	3	0	71	14	43
2017	11 to 20 years in current department or agency	33	34	10	13	4	7	0	72	17	33
2017	More than 20 years in current department or agency	41	28	19	7	0	0	5	72	8	15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	21	8	13	0	5	0	78	13	39
2017	3 to 10 years in current department or agency	55	34	5	0	0	5	0	95	0	43
2017	11 to 20 years in current department or agency	51	19	9	0	4	18	0	85	4	33
2017	More than 20 years in current department or agency	49	38	13	0	0	0	0	87	0	15
2014	Less than 3 years in current department or agency	83	7	0	3	0	4	4	96	4	25
2014	3 to 10 years in current department or agency	66	17	7	5	1	3	0	86	7	59
2014	11 to 20 years in current department or agency	79	16	2	0	0	2	0	97	0	32
2014	More than 20 years in current department or agency	42	44	14	0	0	0	0	86	0	15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	29	9	7	0	3	84	7	39
2017	3 to 10 years in current department or agency	56	27	7	7	0	3	85	7	43
2017	11 to 20 years in current department or agency	65	32	0	0	4	0	96	4	33
2017	More than 20 years in current department or agency	63	32	0	5	0	0	95	5	15
2014	Less than 3 years in current department or agency	81	10	6	3	0	0	91	3	25
2014	3 to 10 years in current department or agency	66	23	5	1	0	6	94	1	59
2014	11 to 20 years in current department or agency	68	27	2	2	0	0	95	2	32
2014	More than 20 years in current department or agency	47	38	14	0	0	0	86	0	15

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	24	4	0	0	96	0	39
2017	3 to 10 years in current department or agency	63	24	13	0	0	87	0	43
2017	11 to 20 years in current department or agency	75	22	0	0	4	96	4	33
2017	More than 20 years in current department or agency	79	9	11	0	0	89	0	15
2014	Less than 3 years in current department or agency	97	3	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	65	29	1	3	1	94	4	59
2014	11 to 20 years in current department or agency	80	20	0	0	0	100	0	32
2014	More than 20 years in current department or agency	52	42	5	0	0	95	0	15

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	18	11	0	0	3	89	0	39
2017	3 to 10 years in current department or agency	59	15	20	6	0	0	74	6	43
2017	11 to 20 years in current department or agency	71	22	3	0	4	0	93	4	33
2017	More than 20 years in current department or agency	72	22	5	0	0	0	95	0	15
2014	Less than 3 years in current department or agency	86	14	0	0	0	0	100	0	25
2014	3 to 10 years in current department or agency	63	27	4	3	3	0	90	6	59
2014	11 to 20 years in current department or agency	84	11	4	0	0	0	96	0	32
2014	More than 20 years in current department or agency	86	9	5	0	0	0	95	0	15

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	17	9	3	0	88	3	39
2017	3 to 10 years in current department or agency	59	19	17	5	0	78	5	43
2017	11 to 20 years in current department or agency	75	22	0	0	4	96	4	33
2017	More than 20 years in current department or agency	79	15	6	0	0	94	0	15
2014	Less than 3 years in current department or agency	86	6	5	3	0	92	3	25
2014	3 to 10 years in current department or agency	63	28	3	3	3	91	6	59
2014	11 to 20 years in current department or agency	80	15	5	0	0	95	0	31
2014	More than 20 years in current department or agency	86	9	5	0	0	95	0	15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	20	12	9	0	2	79	9	39
2017	3 to 10 years in current department or agency	64	5	15	7	5	5	73	12	43
2017	11 to 20 years in current department or agency	67	17	12	0	4	0	84	4	33
2017	More than 20 years in current department or agency	79	21	0	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	73	8	3	6	0	10	89	7	25
2014	3 to 10 years in current department or agency	57	18	11	11	3	0	75	14	59
2014	11 to 20 years in current department or agency	80	13	4	0	0	2	95	0	32
2014	More than 20 years in current department or agency	80	9	5	5	0	0	90	5	15

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	49	19	32	39
2017	3 to 10 years in current department or agency	19	49	31	43
2017	11 to 20 years in current department or agency	17	68	15	33
2017	More than 20 years in current department or agency	21	50	29	15
2014	Less than 3 years in current department or agency	40	41	19	25
2014	3 to 10 years in current department or agency	24	42	34	59
2014	11 to 20 years in current department or agency	2	85	12	32
2014	More than 20 years in current department or agency	0	68	32	15

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	0	9	5	8	75	4	16
2014	Less than 3 years in current department or agency	0	0	27	11	9999	62	10
2014	3 to 10 years in current department or agency	7	19	59	0	9999	15	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	14	86	43
2017	More than 20 years in current department or agency	0	100	15
2014	3 to 10 years in current department or agency	10	90	59

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	9	8	0	0	42	14	82	0	39
2017	3 to 10 years in current department or agency	24	20	9	11	3	31	2	65	21	43
2017	11 to 20 years in current department or agency	19	7	12	0	3	42	16	63	8	33
2017	More than 20 years in current department or agency	45	13	22	0	0	20	0	72	0	15
2014	Less than 3 years in current department or agency	13	0	6	0	0	51	30	67	0	25
2014	3 to 10 years in current department or agency	27	10	11	6	3	32	11	66	15	59
2014	11 to 20 years in current department or agency	36	19	16	0	0	24	5	77	0	32
2014	More than 20 years in current department or agency	36	20	14	9	5	15	0	66	17	15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	23	4	3	0	25	2	91	4	39
2017	3 to 10 years in current department or agency	41	31	6	10	3	10	0	79	14	43
2017	11 to 20 years in current department or agency	53	20	9	3	0	8	6	85	4	33
2017	More than 20 years in current department or agency	63	26	6	0	0	5	0	94	0	15
2014	Less than 3 years in current department or agency	41	8	15	0	0	30	8	77	0	25
2014	3 to 10 years in current department or agency	46	24	9	4	0	16	1	84	5	59
2014	11 to 20 years in current department or agency	52	29	2	4	0	13	0	92	5	32
2014	More than 20 years in current department or agency	47	42	5	5	0	0	0	90	5	15

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	27	6	14	0	4	28	69	21	39
2017	3 to 10 years in current department or agency	29	44	14	3	0	1	7	81	4	43
2017	11 to 20 years in current department or agency	22	35	9	3	4	0	27	78	9	33
2017	More than 20 years in current department or agency	38	42	0	5	0	0	15	94	6	15
2014	Less than 3 years in current department or agency	17	32	7	17	0	0	27	67	23	25
2014	3 to 10 years in current department or agency	40	28	7	7	3	3	12	80	12	59
2014	11 to 20 years in current department or agency	29	43	7	0	0	2	19	91	0	32
2014	More than 20 years in current department or agency	31	48	0	5	0	6	11	94	6	15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	5	11	0	3	27	40	58	9	39
2017	3 to 10 years in current department or agency	13	10	23	3	1	33	17	46	8	43
2017	11 to 20 years in current department or agency	13	11	13	0	4	22	37	59	9	33
2017	More than 20 years in current department or agency	17	39	8	0	0	11	26	88	0	14
2014	Less than 3 years in current department or agency	10	3	0	13	0	28	46	51	49	25
2014	3 to 10 years in current department or agency	14	8	10	7	2	40	19	54	21	59
2014	11 to 20 years in current department or agency	22	14	10	2	2	24	26	72	9	32
2014	More than 20 years in current department or agency	21	24	24	0	0	6	25	65	0	15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	21	4	0	3	11	31	88	5	39
2017	3 to 10 years in current department or agency	47	22	13	0	1	9	7	82	2	43
2017	11 to 20 years in current department or agency	51	10	3	0	4	5	27	90	5	33
2017	More than 20 years in current department or agency	70	15	0	0	0	0	15	100	0	15
2014	Less than 3 years in current department or agency	60	0	0	0	6	7	27	91	9	25
2014	3 to 10 years in current department or agency	47	21	11	1	3	7	9	81	5	59
2014	11 to 20 years in current department or agency	48	12	5	0	0	14	21	93	0	32
2014	More than 20 years in current department or agency	36	38	0	5	0	9	11	94	6	15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	16	4	0	3	13	31	88	5	39
2017	3 to 10 years in current department or agency	51	22	2	5	1	12	7	90	7	43
2017	11 to 20 years in current department or agency	51	10	3	0	4	5	27	90	5	33
2017	More than 20 years in current department or agency	70	9	6	0	0	0	15	93	0	15
2014	Less than 3 years in current department or agency	55	0	0	6	0	11	27	90	10	25
2014	3 to 10 years in current department or agency	48	21	6	2	1	13	9	89	4	59
2014	11 to 20 years in current department or agency	49	9	12	0	0	9	21	83	0	32
2014	More than 20 years in current department or agency	27	53	0	0	0	9	11	100	0	15

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	No (%)	Total responses
2017	3 to 10 years in current department or agency	100	43
2017	11 to 20 years in current department or agency	100	33
2017	More than 20 years in current department or agency	100	15
2014	Less than 3 years in current department or agency	100	25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	3	4	4	45	9	82	10	39
2017	3 to 10 years in current department or agency	31	11	13	0	38	7	75	0	43
2017	11 to 20 years in current department or agency	19	12	15	0	37	16	67	0	33
2017	More than 20 years in current department or agency	49	9	32	0	10	0	65	0	15
2014	Less than 3 years in current department or agency	23	3	0	0	51	23	100	0	25
2014	3 to 10 years in current department or agency	24	7	8	3	38	20	74	8	59
2014	11 to 20 years in current department or agency	41	12	7	0	36	5	88	0	32
2014	More than 20 years in current department or agency	36	34	9	0	20	0	88	0	15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	18	6	3	0	22	2	88	4	39
2017	3 to 10 years in current department or agency	45	25	15	0	3	14	0	80	3	43
2017	11 to 20 years in current department or agency	46	20	11	0	0	17	6	86	0	33
2017	More than 20 years in current department or agency	63	16	15	0	0	5	0	84	0	15
2014	Less than 3 years in current department or agency	27	14	9	0	0	39	10	82	0	25
2014	3 to 10 years in current department or agency	51	28	9	0	0	9	2	89	0	59
2014	11 to 20 years in current department or agency	59	21	2	4	0	13	0	92	5	32
2014	More than 20 years in current department or agency	47	48	0	0	0	5	0	100	0	15

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	24	23	9	9	0	59	18	39
2017	3 to 10 years in current department or agency	41	36	17	4	0	2	79	4	43
2017	11 to 20 years in current department or agency	55	23	10	0	12	0	78	12	33
2017	More than 20 years in current department or agency	46	37	0	5	6	6	89	11	15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	41	19	3	7	3	70	11	39
2017	3 to 10 years in current department or agency	20	38	23	15	4	0	58	19	43
2017	11 to 20 years in current department or agency	25	27	38	4	6	0	52	11	33
2017	More than 20 years in current department or agency	6	44	39	6	6	0	50	12	15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	35	9	3	3	3	4	84	6	39
2017	3 to 10 years in current department or agency	36	37	15	2	4	3	3	77	6	43
2017	11 to 20 years in current department or agency	49	16	25	3	4	4	0	68	7	33
2017	More than 20 years in current department or agency	20	37	37	0	6	0	0	58	6	15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	38	13	2	0	3	2	85	2	39
2017	3 to 10 years in current department or agency	20	38	28	9	2	0	3	59	11	43
2017	11 to 20 years in current department or agency	49	19	18	5	4	0	6	72	9	33
2017	More than 20 years in current department or agency	27	30	24	13	6	0	0	57	19	15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	30	3	6	3	3	2	87	9	39
2017	3 to 10 years in current department or agency	52	22	9	0	5	3	9	84	5	43
2017	11 to 20 years in current department or agency	50	14	20	0	4	0	12	73	4	33
2017	More than 20 years in current department or agency	15	47	20	0	0	0	18	76	0	15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	31	22	6	3	3	0	68	10	39
2017	3 to 10 years in current department or agency	43	33	12	12	0	0	0	76	12	43
2017	11 to 20 years in current department or agency	47	32	11	0	10	0	0	79	10	33
2017	More than 20 years in current department or agency	49	39	6	0	0	0	6	94	0	15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	19	5	9	11	3	0	74	20	39
2017	3 to 10 years in current department or agency	41	22	11	13	7	3	3	67	21	43
2017	11 to 20 years in current department or agency	49	17	20	8	6	0	0	66	14	33
2017	More than 20 years in current department or agency	37	22	24	11	0	0	6	63	12	15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	24	17	4	7	3	0	71	12	39
2017	3 to 10 years in current department or agency	34	26	11	13	9	3	3	65	24	43
2017	11 to 20 years in current department or agency	47	21	16	8	8	0	0	68	16	33
2017	More than 20 years in current department or agency	27	51	16	0	6	0	0	78	6	15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	16	11	7	9	3	0	72	17	39
2017	3 to 10 years in current department or agency	50	19	4	14	5	3	5	75	21	43
2017	11 to 20 years in current department or agency	55	24	12	6	4	0	0	79	9	33
2017	More than 20 years in current department or agency	44	44	0	5	6	0	0	89	11	15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	30	14	4	0	3	0	81	5	39
2017	3 to 10 years in current department or agency	55	23	8	7	2	3	1	82	10	43
2017	11 to 20 years in current department or agency	61	4	24	8	4	0	0	65	11	33
2017	More than 20 years in current department or agency	40	39	10	5	6	0	0	79	11	15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	81	13	6	0	0	94	0	39
2017	3 to 10 years in current department or agency	73	16	6	3	2	89	5	42
2017	11 to 20 years in current department or agency	72	22	0	3	4	94	6	33
2017	More than 20 years in current department or agency	76	21	0	4	0	96	4	15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	89	9	2	0	0	0	98	0	39
2017	3 to 10 years in current department or agency	80	8	6	3	0	3	90	4	43
2017	11 to 20 years in current department or agency	82	6	3	0	0	9	97	0	33
2017	More than 20 years in current department or agency	85	9	0	0	6	0	94	6	15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	76	18	5	2	0	0	93	2	39
2017	3 to 10 years in current department or agency	57	27	13	0	0	3	86	0	43
2017	11 to 20 years in current department or agency	63	20	8	2	0	6	88	3	33
2017	More than 20 years in current department or agency	66	24	0	0	10	0	90	10	15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	21	0	6	2	0	92	8	39
2017	3 to 10 years in current department or agency	60	15	11	8	3	3	78	11	43
2017	11 to 20 years in current department or agency	80	3	8	3	4	3	85	6	33
2017	More than 20 years in current department or agency	46	48	0	0	6	0	94	6	15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	8	2	0	0	32	98	0	39
2017	3 to 10 years in current department or agency	63	6	2	0	2	28	95	3	43
2017	11 to 20 years in current department or agency	58	14	0	0	0	28	100	0	33
2017	More than 20 years in current department or agency	33	17	18	4	6	22	64	13	15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	14	11	0	4	89	0	38
2017	3 to 10 years in current department or agency	66	13	8	0	12	91	0	43
2017	11 to 20 years in current department or agency	75	5	3	4	14	93	4	33
2017	More than 20 years in current department or agency	52	20	0	6	22	92	8	15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	6	10	4	2	5	83	6	39
2017	3 to 10 years in current department or agency	80	4	0	0	1	14	98	2	43
2017	11 to 20 years in current department or agency	83	13	0	0	4	0	96	4	33
2017	More than 20 years in current department or agency	85	9	0	0	0	5	100	0	15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	22	11	0	3	0	87	3	39
2017	3 to 10 years in current department or agency	65	25	4	0	0	6	96	0	43
2017	11 to 20 years in current department or agency	59	28	6	3	0	4	91	3	33
2017	More than 20 years in current department or agency	63	31	0	0	6	0	94	6	15

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	32	34	7	0	3	58	8	39
2017	3 to 10 years in current department or agency	20	42	26	6	6	0	62	12	43
2017	11 to 20 years in current department or agency	25	29	30	9	7	0	54	16	33
2017	More than 20 years in current department or agency	15	56	23	6	0	0	71	6	15

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	0	2	40	40	11	3	5	55	2	38
2017	3 to 10 years in current department or agency	0	15	41	26	17	0	2	43	15	43
2017	11 to 20 years in current department or agency	6	9	28	29	27	0	0	56	16	32
2017	More than 20 years in current department or agency	0	4	46	35	15	0	0	50	4	15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	30	18	3	7	7	70	11	39
2017	3 to 10 years in current department or agency	26	44	11	7	3	10	78	10	43
2017	11 to 20 years in current department or agency	37	43	12	0	4	3	83	4	33
2017	More than 20 years in current department or agency	56	33	6	0	0	5	94	0	15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	41	10	5	0	10	83	5	39
2017	3 to 10 years in current department or agency	43	17	22	7	8	3	62	16	43
2017	11 to 20 years in current department or agency	43	36	7	3	4	8	86	7	33
2017	More than 20 years in current department or agency	48	35	11	6	0	0	83	6	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	15	85	43
2017	11 to 20 years in current department or agency	19	81	33
2017	More than 20 years in current department or agency	0	100	15
2014	3 to 10 years in current department or agency	18	82	59
2014	More than 20 years in current department or agency	0	100	15

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	27	16	11	10	3	34	66	39
2017	3 to 10 years in current department or agency	61	19	11	1	3	4	64	36	43
2017	11 to 20 years in current department or agency	40	47	10	4	0	0	40	60	33
2017	More than 20 years in current department or agency	67	28	5	0	0	0	67	33	15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	23
2017	3 to 10 years in current department or agency	22	15
2017	11 to 20 years in current department or agency	12	19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	70	23
2017	3 to 10 years in current department or agency	16	15
2017	11 to 20 years in current department or agency	6	19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	23
2017	3 to 10 years in current department or agency	28	15
2017	11 to 20 years in current department or agency	4	19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	23
2017	3 to 10 years in current department or agency	45	15
2017	11 to 20 years in current department or agency	12	19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	23
2017	3 to 10 years in current department or agency	12	15
2017	11 to 20 years in current department or agency	8	19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	23
2017	3 to 10 years in current department or agency	40	15
2017	11 to 20 years in current department or agency	67	19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	10	63	14	3	3	7	23
2017	3 to 10 years in current department or agency	10	64	27	0	0	0	14
2017	11 to 20 years in current department or agency	28	68	0	3	0	0	19

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	29	14	9	10	3	66	20	23
2017	3 to 10 years in current department or agency	71	11	6	4	0	8	89	4	16
2017	11 to 20 years in current department or agency	68	16	6	0	6	5	88	6	20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	3	10	10	12	7	48	27	51	23
2017	3 to 10 years in current department or agency	20	5	5	12	4	6	47	54	34	16
2017	11 to 20 years in current department or agency	35	9	6	0	0	0	51	88	0	20

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Supreme Court of Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements