2017 Public Service Employee Survey Results for Supreme Court of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 69 28 0 3 0 0 0 97 3 35
2017 AS-03 90 10 0 0 0 0 0 100 0 10
2014 AS 68 23 3 3 3 0 0 90 6 31
2014 AS-03 64 21 7 7 0 0 0 86 7 14
2011 AS 62 31 0 8 0 0 0 92 8 26
2011 AS-03 64 36 0 0 0 0 0 100 0 11
2008 AS 65 32 0 3 0 0 0 97 3 31
2008 AS-03 69 23 0 8 0 0 0 92 8 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 80 20 0 0 0 0 0 100 0 35
2017 AS-03 70 30 0 0 0 0 0 100 0 10
2014 AS 74 26 0 0 0 0 0 100 0 31
2014 AS-03 71 29 0 0 0 0 0 100 0 14
2011 AS 77 23 0 0 0 0 0 100 0 26
2011 AS-03 64 36 0 0 0 0 0 100 0 11
2008 AS 81 16 0 3 0 0 0 97 3 31
2008 AS-03 85 8 0 8 0 0 0 92 8 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 86 11 0 3 0 0 0 97 3 35
2017 AS-03 70 30 0 0 0 0 0 100 0 10
2014 AS 68 23 6 3 0 0 0 90 3 31
2014 AS-03 64 29 0 7 0 0 0 93 7 14
2011 AS 62 12 15 8 4 0 0 73 12 26
2011 AS-03 64 0 18 9 9 0 0 64 18 11
2008 AS 68 23 3 6 0 0 0 90 6 31
2008 AS-03 69 23 0 8 0 0 0 92 8 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 72 23 0 3 3 0 0 94 6 35
2017 AS-03 80 20 0 0 0 0 0 100 0 10
2014 AS 71 19 0 10 0 0 0 90 10 31
2014 AS-03 57 29 0 14 0 0 0 86 14 14
2011 AS 50 31 4 8 8 0 0 81 15 26
2011 AS-03 64 27 0 0 9 0 0 91 9 11

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 37 6 0 0 0 3 94 0 35
2017 AS-03 70 30 0 0 0 0 0 100 0 10
2014 AS 39 32 23 3 0 0 3 73 3 31
2014 AS-03 43 21 29 0 0 0 7 69 0 14
2011 AS 54 35 4 4 0 0 4 92 4 26
2011 AS-03 73 27 0 0 0 0 0 100 0 11
2008 AS 45 39 10 3 0 3 0 87 3 31
2008 AS-03 38 38 15 0 0 8 0 83 0 13

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 59 23 12 6 0 0 0 82 6 34
2017 AS-03 60 40 0 0 0 0 0 100 0 10
2014 AS 52 39 3 6 0 0 0 90 6 31
2014 AS-03 71 21 7 0 0 0 0 93 0 14
2011 AS 54 35 12 0 0 0 0 88 0 26
2011 AS-03 64 18 18 0 0 0 0 82 0 11
2008 AS 58 35 6 0 0 0 0 94 0 31
2008 AS-03 77 15 8 0 0 0 0 92 0 13

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 74 18 3 3 3 0 0 91 6 34
2017 AS-03 80 20 0 0 0 0 0 100 0 10
2014 AS 74 23 3 0 0 0 0 97 0 31
2014 AS-03 86 14 0 0 0 0 0 100 0 14
2011 AS 65 31 4 0 0 0 0 96 0 26
2011 AS-03 82 18 0 0 0 0 0 100 0 11
2008 AS 48 48 3 0 0 0 0 97 0 31
2008 AS-03 69 31 0 0 0 0 0 100 0 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 77 20 3 0 0 0 0 97 0 34
2017 AS-03 90 0 10 0 0 0 0 90 0 10
2014 AS 68 29 0 3 0 0 0 97 3 31
2014 AS-03 64 36 0 0 0 0 0 100 0 14

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 64 30 6 0 0 0 0 94 0 34
2017 AS-03 60 40 0 0 0 0 0 100 0 10
2014 AS 65 29 0 3 0 0 3 97 3 31
2014 AS-03 64 29 0 0 0 0 7 100 0 14
2011 AS 65 19 8 8 0 0 0 85 8 26
2011 AS-03 73 18 0 9 0 0 0 91 9 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 68 6 3 9 3 0 12 83 13 34
2017 AS-03 70 0 0 10 0 0 20 88 13 10
2014 AS 58 10 3 6 10 0 13 78 19 31
2014 AS-03 79 0 7 0 0 0 14 92 0 14
2011 AS 62 23 4 0 4 0 8 92 4 26
2011 AS-03 55 36 0 0 9 0 0 91 9 11
2008 AS 65 23 3 0 0 0 10 96 0 31
2008 AS-03 69 23 0 0 0 0 8 100 0 13

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 49 31 17 3 0 0 0 80 3 35
2017 AS-03 40 60 0 0 0 0 0 100 0 10
2014 AS 45 48 3 3 0 0 0 94 3 31
2014 AS-03 64 29 7 0 0 0 0 93 0 14
2011 AS 50 35 8 4 4 0 0 85 8 26
2011 AS-03 45 45 9 0 0 0 0 91 0 11
2008 AS 58 35 6 0 0 0 0 94 0 31
2008 AS-03 77 15 8 0 0 0 0 92 0 13

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 43 9 3 3 0 0 86 6 35
2017 AS-03 30 60 10 0 0 0 0 90 0 10
2014 AS 35 48 3 10 0 0 3 87 10 31
2014 AS-03 36 43 0 14 0 0 7 85 15 14
2011 AS 38 38 4 12 8 0 0 77 19 26
2011 AS-03 45 36 0 18 0 0 0 82 18 11

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 52 40 6 0 3 0 0 91 3 35
2017 AS-03 40 60 0 0 0 0 0 100 0 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 77 14 0 6 3 0 0 91 9 35
2017 AS-03 80 20 0 0 0 0 0 100 0 10
2014 AS 61 35 0 3 0 0 0 97 3 31
2014 AS-03 50 43 0 7 0 0 0 93 7 14
2011 AS 69 27 4 0 0 0 0 96 0 26
2011 AS-03 73 18 9 0 0 0 0 91 0 11
2008 AS 61 32 3 0 0 3 0 97 0 31
2008 AS-03 69 23 8 0 0 0 0 92 0 13

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 29 9 6 3 0 0 83 9 35
2017 AS-03 60 30 10 0 0 0 0 90 0 10

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 72 17 9 3 0 0 0 89 3 35
2017 AS-03 80 20 0 0 0 0 0 100 0 10
2014 AS 77 23 0 0 0 0 0 100 0 31
2014 AS-03 79 21 0 0 0 0 0 100 0 14
2011 AS 88 4 8 0 0 0 0 92 0 25
2011 AS-03 80 10 10 0 0 0 0 90 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 51 40 9 0 0 0 0 91 0 35
2017 AS-03 30 70 0 0 0 0 0 100 0 10
2014 AS 29 61 6 3 0 0 0 90 3 31
2014 AS-03 21 71 7 0 0 0 0 93 0 14
2011 AS 48 28 12 4 8 0 0 76 12 25
2011 AS-03 30 40 20 0 10 0 0 70 10 10

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 40 9 0 6 0 0 86 6 35
2017 AS-03 40 60 0 0 0 0 0 100 0 10
2014 AS 52 39 10 0 0 0 0 90 0 31
2014 AS-03 50 43 7 0 0 0 0 93 0 14

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 71 26 0 3 0 0 0 97 3 35
2017 AS-03 70 30 0 0 0 0 0 100 0 10
2014 AS 52 35 10 3 0 0 0 87 3 31
2014 AS-03 50 36 14 0 0 0 0 86 0 14
2011 AS 54 35 4 4 4 0 0 88 8 26
2011 AS-03 55 36 0 9 0 0 0 91 9 11

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 63 26 9 0 0 3 0 91 0 35
2017 AS-03 60 40 0 0 0 0 0 100 0 10
2014 AS 61 35 0 0 3 0 0 97 3 31
2014 AS-03 71 29 0 0 0 0 0 100 0 14
2011 AS 54 31 8 4 4 0 0 85 8 26
2011 AS-03 64 18 18 0 0 0 0 82 0 11
2008 AS 61 35 3 0 0 0 0 97 0 31
2008 AS-03 77 15 8 0 0 0 0 92 0 13

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 31 9 3 0 0 0 89 3 35
2017 AS-03 60 30 10 0 0 0 0 90 0 10
2014 AS 52 45 0 3 0 0 0 97 3 31
2014 AS-03 43 57 0 0 0 0 0 100 0 14
2011 AS 35 27 23 12 4 0 0 62 15 26
2011 AS-03 36 18 18 18 9 0 0 55 27 11
2008 AS 26 45 19 10 0 0 0 71 10 31
2008 AS-03 23 46 23 8 0 0 0 69 8 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 11 28 23 14 11 0 12 29 45 35
2017 AS-03 10 20 30 10 20 0 10 33 33 10
2014 AS 0 23 33 20 20 0 3 41 24 30
2014 AS-03 0 29 21 29 14 0 7 46 31 14
2011 AS 8 19 27 23 15 0 8 42 29 26
2011 AS-03 18 9 9 36 18 0 9 60 30 11
2008 AS 6 32 32 16 13 0 0 29 39 31
2008 AS-03 15 23 38 8 15 0 0 23 38 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 3 11 17 26 31 0 12 65 16 35
2017 AS-03 0 10 20 30 30 0 10 67 11 10
2014 AS 0 10 7 27 47 3 7 81 11 30
2014 AS-03 0 7 7 21 50 7 7 83 8 14
2011 AS 4 4 23 19 35 0 15 64 9 26
2011 AS-03 9 0 18 36 18 0 18 67 11 11
2008 AS 0 10 13 40 27 3 7 74 11 30
2008 AS-03 0 8 8 42 25 0 17 80 10 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 6 11 28 28 11 0 15 47 20 35
2017 AS-03 0 10 40 30 10 0 10 44 11 10
2014 AS 7 13 30 10 37 0 3 48 21 30
2014 AS-03 7 7 29 7 43 0 7 54 15 14
2011 AS 8 15 19 19 23 0 15 50 27 26
2011 AS-03 9 9 27 18 18 0 18 44 22 11
2008 AS 3 16 26 32 16 3 3 52 21 31
2008 AS-03 0 23 23 31 15 0 8 50 25 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 0 6 28 28 23 0 15 60 7 35
2017 AS-03 0 10 20 20 30 0 20 63 13 10
2014 AS 3 7 23 20 43 0 3 66 10 30
2014 AS-03 7 7 29 14 36 0 7 54 15 14
2011 AS 0 17 25 25 17 0 17 50 20 24
2008 AS 0 10 52 16 19 0 3 37 10 31
2008 AS-03 0 15 54 8 15 0 8 25 17 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 6 17 20 28 23 0 6 55 24 35
2017 AS-03 0 20 20 30 30 0 0 60 20 10
2014 AS 13 7 23 20 33 0 3 55 21 30
2014 AS-03 7 7 21 29 29 0 7 62 15 14
2011 AS 8 19 23 19 15 0 15 41 32 26
2011 AS-03 0 36 18 9 18 0 18 33 44 11
2008 AS 0 32 29 16 13 3 6 32 36 31
2008 AS-03 0 31 15 15 23 0 15 45 36 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 6 18 26 9 29 0 12 43 27 34
2014 AS 6 13 19 23 32 0 6 59 21 31
2014 AS-03 0 7 21 29 29 0 14 67 8 14
2011 AS 8 12 19 23 19 0 19 52 24 26
2011 AS-03 9 9 18 18 27 0 18 56 22 11
2008 AS 7 17 40 20 7 3 7 30 26 30
2008 AS-03 0 23 54 8 8 0 8 17 25 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 9 11 28 20 17 0 15 43 23 35
2017 AS-03 0 10 30 30 20 0 10 56 11 10
2014 AS 0 10 30 33 27 0 0 60 10 30
2014 AS-03 0 7 36 43 14 0 0 57 7 14
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 83 17 0 0 0 0 0 100 0 35
2017 AS-03 70 30 0 0 0 0 0 100 0 10
2014 AS 87 6 3 3 0 0 0 94 3 31
2014 AS-03 100 0 0 0 0 0 0 100 0 14
2011 AS 65 12 8 15 0 0 0 77 15 26
2011 AS-03 64 9 9 18 0 0 0 73 18 11
2008 AS 68 19 13 0 0 0 0 87 0 31
2008 AS-03 62 23 15 0 0 0 0 85 0 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 28 12 9 3 3 0 76 12 35
2017 AS-03 40 60 0 0 0 0 0 100 0 10
2014 AS 39 29 10 10 0 0 13 78 11 31
2014 AS-03 36 21 21 7 0 0 14 67 8 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 32 6 6 0 0 0 89 6 35
2017 AS-03 50 50 0 0 0 0 0 100 0 10
2014 AS 58 19 13 3 6 0 0 77 10 31
2014 AS-03 64 21 7 7 0 0 0 86 7 14

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 38 14 0 0 0 0 86 0 35
2017 AS-03 50 50 0 0 0 0 0 100 0 10
2014 AS 39 39 10 3 3 3 3 83 7 31
2014 AS-03 36 50 0 0 0 7 7 100 0 14
2011 AS 46 31 19 4 0 0 0 77 4 26
2011 AS-03 45 27 27 0 0 0 0 73 0 11
2008 AS 42 39 10 6 0 3 0 83 7 31
2008 AS-03 38 23 15 15 0 8 0 67 17 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 51 31 6 6 0 6 0 88 6 35
2017 AS-03 50 50 0 0 0 0 0 100 0 10
2014 AS 45 42 3 3 0 3 3 93 3 31
2014 AS-03 43 43 0 0 0 7 7 100 0 14
2011 AS 50 27 15 0 8 0 0 77 8 26
2011 AS-03 55 9 27 0 9 0 0 64 9 11
2008 AS 52 26 16 0 3 3 0 80 3 31
2008 AS-03 31 23 31 0 8 8 0 58 8 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 31 17 3 6 12 0 71 10 35
2017 AS-03 30 50 0 0 0 20 0 100 0 10
2014 AS 23 26 19 13 6 3 10 56 22 31
2014 AS-03 7 36 14 29 0 7 7 50 33 14

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 77 15 6 0 3 0 0 91 3 35
2017 AS-03 80 10 0 0 10 0 0 90 10 10
2014 AS 55 35 10 0 0 0 0 90 0 31
2014 AS-03 50 36 14 0 0 0 0 86 0 14
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 32 20 3 0 0 0 77 3 35
2017 AS-03 20 40 30 10 0 0 0 60 10 10
2014 AS 61 29 3 3 3 0 0 90 6 31
2014 AS-03 64 21 7 7 0 0 0 86 7 14
2011 AS 52 24 8 8 8 0 0 76 16 25
2011 AS-03 64 18 0 9 9 0 0 82 18 11
2008 AS 39 32 10 13 3 0 3 73 17 31
2008 AS-03 23 38 15 15 8 0 0 62 23 13

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 32 6 3 0 3 0 91 3 35
2017 AS-03 40 40 10 0 0 10 0 89 0 10
2014 AS 68 16 10 6 0 0 0 84 6 31
2014 AS-03 71 7 14 7 0 0 0 79 7 14
2011 AS 52 32 12 0 4 0 0 84 4 25
2011 AS-03 45 36 9 0 9 0 0 82 9 11
2008 AS 48 32 6 6 3 0 3 83 10 31
2008 AS-03 31 38 8 8 8 0 8 75 17 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 60 26 9 0 6 0 0 85 6 35
2017 AS-03 60 20 20 0 0 0 0 80 0 10
2014 AS 71 13 6 6 3 0 0 84 10 31
2014 AS-03 79 7 7 7 0 0 0 86 7 14
2011 AS 52 28 8 8 4 0 0 80 12 25
2011 AS-03 64 27 0 0 9 0 0 91 9 11
2008 AS 55 16 16 10 3 0 0 71 13 31
2008 AS-03 46 15 23 15 0 0 0 62 15 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 100 0 0 0 0 0 0 100 0 34
2017 AS-03 100 0 0 0 0 0 0 100 0 10
2014 AS 94 3 3 0 0 0 0 97 0 31
2014 AS-03 100 0 0 0 0 0 0 100 0 14
2011 AS 92 0 4 4 0 0 0 92 4 25
2011 AS-03 91 0 9 0 0 0 0 91 0 11
2008 AS 90 0 6 3 0 0 0 90 3 31
2008 AS-03 85 0 15 0 0 0 0 85 0 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 65 14 12 0 0 0 9 87 0 35
2017 AS-03 70 10 10 0 0 0 10 89 0 10
2014 AS 55 13 13 3 6 3 6 75 11 31
2014 AS-03 50 0 14 7 14 7 7 58 25 14
2011 AS 52 8 8 20 8 4 0 63 29 25
2011 AS-03 30 10 20 20 20 0 0 40 40 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 74 14 6 3 3 0 0 88 6 35
2017 AS-03 70 20 10 0 0 0 0 90 0 10

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 65 20 9 3 0 3 0 88 3 35
2017 AS-03 50 40 0 0 0 10 0 100 0 10

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 62 23 9 3 3 0 0 86 6 35
2017 AS-03 50 40 10 0 0 0 0 90 0 10
2014 AS 71 16 6 3 3 0 0 87 6 31
2014 AS-03 86 0 0 7 7 0 0 86 14 14
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 27 7 7 0 0 13 85 8 15
2014 AS 38 38 6 0 13 6 0 80 13 16

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 28 6 9 0 6 6 84 10 35
2017 AS-03 60 30 0 0 0 10 0 100 0 10
2014 AS 58 26 16 0 0 0 0 84 0 31
2014 AS-03 71 21 7 0 0 0 0 93 0 14
2011 AS 38 27 23 0 8 4 0 68 8 26
2011 AS-03 45 18 18 0 9 9 0 70 10 11

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 20 11 6 0 6 3 81 6 35
2017 AS-03 70 20 0 0 0 10 0 100 0 10
2014 AS 52 39 10 0 0 0 0 90 0 31
2014 AS-03 57 36 7 0 0 0 0 93 0 14
2011 AS 35 42 15 0 8 0 0 77 8 26
2011 AS-03 36 45 9 0 9 0 0 82 9 11
2008 AS 45 32 6 3 13 0 0 77 16 31
2008 AS-03 31 38 0 0 31 0 0 69 31 13

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 14 17 9 0 9 3 71 10 35
2017 AS-03 60 20 0 0 0 20 0 100 0 10
2014 AS 35 52 13 0 0 0 0 87 0 31
2014 AS-03 36 50 14 0 0 0 0 86 0 14
2011 AS 23 50 8 8 4 8 0 79 13 26
2011 AS-03 27 55 0 0 9 9 0 90 10 11
2008 AS 32 42 13 10 3 0 0 74 13 31
2008 AS-03 23 38 15 15 8 0 0 62 23 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 11 14 11 0 6 3 72 13 35
2017 AS-03 70 10 0 10 0 10 0 89 11 10
2014 AS 42 35 16 0 0 6 0 83 0 31
2014 AS-03 29 43 21 0 0 7 0 77 0 14
2011 AS 46 31 12 4 4 4 0 80 8 26
2011 AS-03 45 36 0 0 9 9 0 90 10 11
2008 AS 26 48 13 10 3 0 0 74 13 31
2008 AS-03 23 31 23 15 8 0 0 54 23 13

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 34 9 6 3 12 3 80 10 35
2017 AS-03 20 50 0 10 0 20 0 88 13 10
2014 AS 32 48 19 0 0 0 0 81 0 31
2014 AS-03 36 43 21 0 0 0 0 79 0 14
2011 AS 27 54 12 4 4 0 0 81 8 26
2011 AS-03 36 45 9 0 9 0 0 82 9 11
2008 AS 23 48 16 13 0 0 0 71 13 31
2008 AS-03 23 46 15 15 0 0 0 69 15 13
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 21 18 6 0 0 0 77 6 34
2017 AS-03 40 30 20 10 0 0 0 70 10 10
2014 AS 58 32 6 0 0 0 3 93 0 31
2014 AS-03 64 29 7 0 0 0 0 93 0 14
2011 AS 50 38 8 4 0 0 0 88 4 26
2011 AS-03 45 36 9 9 0 0 0 82 9 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 65 26 9 0 0 0 0 91 0 35
2017 AS-03 80 20 0 0 0 0 0 100 0 10
2014 AS 71 19 6 0 0 3 0 93 0 31
2014 AS-03 71 21 0 0 0 7 0 100 0 14
2011 AS 60 24 8 8 0 0 0 84 8 25
2011 AS-03 60 30 10 0 0 0 0 90 0 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 17 6 9 3 6 3 81 13 35
2017 AS-03 60 20 0 10 0 10 0 89 11 10
2014 AS 52 23 10 13 0 3 0 77 13 31
2014 AS-03 50 36 0 14 0 0 0 86 14 14
2011 AS 54 27 0 8 4 4 4 88 13 26
2011 AS-03 55 27 0 9 0 9 0 90 10 11
2008 AS 42 35 13 0 0 3 6 86 0 31
2008 AS-03 46 31 15 0 0 0 8 83 0 13

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 23 28 23 9 0 12 6 62 10 35
2017 AS-03 20 40 10 10 0 20 0 75 13 10
2014 AS 39 26 23 10 0 3 0 67 10 31
2014 AS-03 36 36 21 0 0 7 0 77 0 14
2011 AS 38 23 19 12 0 4 4 67 13 26
2011 AS-03 36 27 27 9 0 0 0 64 9 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 23 17 9 9 9 3 61 19 35
2017 AS-03 30 30 10 10 10 10 0 67 22 10
2014 AS 29 23 16 16 3 6 6 59 22 31
2014 AS-03 29 21 14 7 7 7 14 64 18 14
2011 AS 23 19 15 19 8 12 4 50 32 26
2011 AS-03 9 27 27 9 9 18 0 44 22 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 77 18 3 3 0 0 0 94 3 35
2017 AS-03 60 30 0 10 0 0 0 90 10 10
2014 AS 77 10 3 6 0 3 0 90 7 31
2014 AS-03 93 7 0 0 0 0 0 100 0 14

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 85 15 0 0 0 0 0 100 0 35
2017 AS-03 90 10 0 0 0 0 0 100 0 10
2014 AS 77 19 3 0 0 0 0 97 0 31
2014 AS-03 93 7 0 0 0 0 0 100 0 14
2011 AS 81 12 4 0 0 0 4 96 0 26
2011 AS-03 82 18 0 0 0 0 0 100 0 11
2008 AS 74 13 3 6 0 3 0 90 7 31
2008 AS-03 69 8 8 8 0 8 0 83 8 13

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 65 11 14 3 4 3 0 79 7 35
2017 AS-03 80 10 10 0 0 0 0 90 0 10
2014 AS 48 23 13 10 0 3 3 76 10 31
2014 AS-03 57 21 7 7 0 0 7 85 8 14
2011 AS 38 27 23 8 0 0 4 68 8 26
2011 AS-03 27 36 27 9 0 0 0 64 9 11
2008 AS 45 39 0 10 3 3 0 87 13 31
2008 AS-03 31 38 0 15 8 8 0 75 25 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 26 14 23 9 3 9 48 36 35
2017 AS-03 10 60 10 20 0 0 0 70 20 10
2014 AS 26 19 29 3 16 3 3 48 21 31
2014 AS-03 43 7 21 7 21 0 0 50 29 14
2011 AS 23 8 15 27 23 0 4 32 52 26
2011 AS-03 27 0 18 27 27 0 0 27 55 11
2008 AS 6 26 26 13 13 3 13 38 31 31
2008 AS-03 15 8 23 15 15 8 15 30 40 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 28 26 3 6 0 0 65 9 35
2017 AS-03 40 40 20 0 0 0 0 80 0 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 28 12 0 0 3 0 88 0 35
2017 AS-03 60 30 0 0 0 10 0 100 0 10
2014 AS 61 19 10 6 0 3 0 83 7 31
2014 AS-03 71 14 7 0 0 7 0 92 0 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 60 28 9 0 0 4 0 91 0 35
2017 AS-03 60 40 0 0 0 0 0 100 0 10
2014 AS 58 29 10 3 0 0 0 87 3 31
2014 AS-03 71 29 0 0 0 0 0 100 0 14
2011 AS 46 38 8 0 4 4 0 88 4 26
2011 AS-03 55 36 9 0 0 0 0 91 0 11

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 77 14 9 0 0 0 0 91 0 35
2017 AS-03 90 10 0 0 0 0 0 100 0 10
2014 AS 68 29 3 0 0 0 0 97 0 31
2014 AS-03 71 29 0 0 0 0 0 100 0 14
2011 AS 69 23 4 0 4 0 0 92 4 26
2011 AS-03 73 18 9 0 0 0 0 91 0 11
2008 AS 55 39 6 0 0 0 0 94 0 31
2008 AS-03 46 46 8 0 0 0 0 92 0 13

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 74 14 12 0 0 0 0 88 0 35
2017 AS-03 90 10 0 0 0 0 0 100 0 10
2014 AS 77 19 3 0 0 0 0 97 0 31
2014 AS-03 79 21 0 0 0 0 0 100 0 14
2011 AS 64 24 4 0 8 0 0 88 8 25
2011 AS-03 70 20 0 0 10 0 0 90 10 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 71 17 12 0 0 0 0 88 0 35
2017 AS-03 90 10 0 0 0 0 0 100 0 10
2014 AS 77 16 3 3 0 0 0 94 3 31
2014 AS-03 79 21 0 0 0 0 0 100 0 14
2011 AS 56 32 4 0 8 0 0 88 8 25
2011 AS-03 60 30 0 0 10 0 0 90 10 10
2008 AS 48 35 13 3 0 0 0 84 3 31
2008 AS-03 38 38 15 8 0 0 0 77 8 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 60 20 18 3 0 0 0 79 3 35
2017 AS-03 70 10 20 0 0 0 0 80 0 10
2014 AS 65 6 13 13 0 3 0 73 13 31
2014 AS-03 64 0 21 7 0 7 0 69 8 14
2011 AS 52 24 8 8 8 0 0 76 16 25
2011 AS-03 60 20 10 0 10 0 0 80 10 10
2008 AS 43 27 13 7 3 7 0 75 11 30
2008 AS-03 17 50 8 8 8 8 0 73 18 12
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 AS 32 34 34 35
2017 AS-03 20 30 50 10
2014 AS 26 45 29 31
2014 AS-03 21 43 36 14
2011 AS 31 46 23 26
2011 AS-03 18 64 18 11

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 AS 53 0 9 18 0 20 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 11 11 0 0 26 6 83 0 35
2017 AS-03 50 10 10 0 0 20 10 86 0 10
2014 AS 29 13 13 10 3 16 16 62 19 31
2014 AS-03 21 0 14 14 0 21 29 43 29 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 26 11 0 0 9 0 88 0 35
2017 AS-03 60 20 20 0 0 0 0 80 0 10
2014 AS 48 23 3 6 0 16 3 88 8 31
2014 AS-03 57 7 7 0 0 29 0 90 0 14
2011 AS 46 35 12 4 0 4 0 84 4 26
2011 AS-03 45 45 9 0 0 0 0 91 0 11
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 43 11 6 0 0 0 83 6 35
2017 AS-03 30 60 0 10 0 0 0 90 10 10
2014 AS 32 42 10 13 0 3 0 77 13 31
2014 AS-03 29 43 14 7 0 7 0 77 8 14
2011 AS 42 38 8 4 4 0 4 84 8 26
2011 AS-03 27 55 18 0 0 0 0 82 0 11
2008 AS 26 42 13 13 0 3 3 72 14 31
2008 AS-03 23 38 23 15 0 0 0 62 15 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 18 15 0 0 21 18 76 0 34
2017 AS-03 20 40 0 0 0 20 20 100 0 10
2014 AS 19 13 10 6 6 32 13 59 24 31
2014 AS-03 21 14 14 0 0 36 14 71 0 14
2011 AS 19 4 15 0 8 35 19 50 17 26
2011 AS-03 36 0 27 0 0 27 9 57 0 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 65 20 6 0 0 6 3 94 0 35
2017 AS-03 60 20 10 0 0 10 0 89 0 10
2014 AS 55 29 3 3 0 6 3 93 4 31
2014 AS-03 57 21 0 0 0 14 7 100 0 14
2011 AS 54 15 12 4 0 12 4 82 5 26
2011 AS-03 45 18 27 0 0 9 0 70 0 11
2008 AS 52 16 19 3 0 6 3 75 4 31
2008 AS-03 46 23 15 8 0 8 0 75 8 13

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 68 11 9 0 0 9 3 90 0 35
2017 AS-03 70 10 10 0 0 10 0 89 0 10
2014 AS 55 26 3 3 0 10 3 93 4 31
2014 AS-03 50 29 0 0 0 14 7 100 0 14
2011 AS 50 19 12 4 0 12 4 82 5 26
2011 AS-03 45 18 27 0 0 9 0 70 0 11
2008 AS 45 35 3 3 0 6 6 93 4 31
2008 AS-03 38 31 8 8 0 8 8 82 9 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 0 100 35
2017 AS-03 0 100 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 11 14 0 0 29 6 78 0 35
2017 AS-03 50 10 10 0 0 30 0 86 0 10
2014 AS 26 16 6 3 0 32 16 81 6 31
2014 AS-03 29 7 7 7 0 29 21 71 14 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 20 11 0 0 15 0 87 0 35
2017 AS-03 60 30 0 0 0 10 0 100 0 10
2014 AS 45 32 3 0 0 16 3 96 0 31
2014 AS-03 50 14 7 0 0 29 0 90 0 14
2011 AS 54 31 8 4 0 4 0 88 4 26
2011 AS-03 55 36 0 0 0 9 0 100 0 11
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 31 9 11 6 0 3 74 18 35
2017 AS-03 40 30 20 10 0 0 0 70 10 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 37 14 9 9 0 0 69 17 35
2017 AS-03 10 60 30 0 0 0 0 70 0 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 31 17 3 3 0 3 77 6 35
2017 AS-03 30 50 20 0 0 0 0 80 0 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 32 20 6 3 0 9 69 9 35
2017 AS-03 20 50 10 10 0 0 10 78 11 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 20 14 0 0 0 9 85 0 35
2017 AS-03 40 30 10 0 0 0 20 88 0 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 40 9 6 0 0 3 85 6 35
2017 AS-03 40 40 20 0 0 0 0 80 0 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 28 20 9 6 0 3 65 15 35
2017 AS-03 30 30 30 0 10 0 0 60 10 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 20 23 11 6 0 0 60 17 35
2017 AS-03 30 40 0 30 0 0 0 70 30 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 28 3 23 3 0 0 72 26 35
2017 AS-03 40 20 10 30 0 0 0 60 30 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 26 17 0 3 0 0 80 3 35
2017 AS-03 50 30 20 0 0 0 0 80 0 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 74 21 3 3 0 0 0 94 3 35
2017 AS-03 80 10 10 0 0 0 0 90 0 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 89 6 3 0 3 0 0 94 3 35
2017 AS-03 80 10 10 0 0 0 0 90 0 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 72 23 3 0 3 0 0 94 3 35
2017 AS-03 70 30 0 0 0 0 0 100 0 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 65 21 3 6 6 0 0 86 11 35
2017 AS-03 70 20 0 10 0 0 0 90 10 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 17 3 0 3 0 23 93 4 35
2017 AS-03 70 10 0 0 0 0 20 100 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 74 15 6 0 3 0 3 91 3 34

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 77 9 6 3 3 0 3 88 6 35
2017 AS-03 80 10 0 0 10 0 0 90 10 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 66 26 6 0 3 0 0 91 3 35
2017 AS-03 70 30 0 0 0 0 0 100 0 10

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 23 37 11 0 0 0 52 11 35
2017 AS-03 20 40 30 10 0 0 0 60 10 10

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 0 18 44 12 26 0 0 39 18 34

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 38 14 3 0 3 0 82 3 35
2017 AS-03 40 60 0 0 0 0 0 100 0 10

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 43 15 11 0 0 0 74 11 35
2017 AS-03 30 50 10 10 0 0 0 80 10 10
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 15 85 35
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 63 23 6 3 6 0 0 63 37 35
2017 AS-03 60 20 10 0 10 0 0 60 40 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 AS 33 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 50 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 33 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 AS 42 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 AS 0 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 AS 33 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 AS 23 38 15 8 8 8 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 31 8 0 8 0 8 83 8 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 8 8 8 23 23 8 23 22 67 13
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