2017 Public Service Employee Survey Results for Supreme Court of Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 65 30 1 2 1 1 0 96 3 115
2017 Part-time 61 32 4 0 4 0 0 92 4 16
2011 Full-time 68 27 1 4 0 0 0 95 4 121
2011 Part-time 63 37 0 0 0 0 0 100 0 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 78 18 0 3 1 0 0 96 4 115
2017 Part-time 69 27 4 0 0 0 0 96 0 16
2011 Full-time 75 20 4 1 1 0 0 95 1 121
2011 Part-time 91 0 9 0 0 0 0 91 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 64 22 6 8 1 0 0 86 9 115
2017 Part-time 73 14 7 7 0 0 0 87 7 16
2011 Full-time 61 20 9 8 2 0 0 81 10 121
2011 Part-time 63 9 0 28 0 0 0 72 28 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 65 27 4 2 2 0 0 93 4 115
2017 Part-time 67 13 14 7 0 0 0 80 7 16
2011 Full-time 61 32 3 3 2 0 0 92 5 121
2011 Part-time 54 46 0 0 0 0 0 100 0 13

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 36 7 2 3 1 1 89 5 115
2017 Part-time 46 37 13 4 0 0 0 83 4 16
2011 Full-time 53 33 7 4 1 0 2 88 4 121
2011 Part-time 30 42 19 0 0 0 9 79 0 13

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 33 11 2 1 0 0 86 3 112
2017 Part-time 55 38 7 0 0 0 0 93 0 16
2011 Full-time 66 24 9 1 0 0 0 90 1 121
2011 Part-time 72 9 0 9 9 0 0 82 18 13

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 65 22 6 4 3 0 0 87 6 113
2017 Part-time 76 21 4 0 0 0 0 96 0 16
2011 Full-time 67 24 6 3 1 0 0 91 3 121
2011 Part-time 58 33 0 0 9 0 0 91 9 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 70 22 5 1 1 1 0 94 2 113
2017 Part-time 73 27 0 0 0 0 0 100 0 16

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 64 23 3 5 4 1 0 88 8 113
2017 Part-time 57 29 10 0 0 0 4 90 0 16
2011 Full-time 62 27 7 3 1 0 0 89 4 121
2011 Part-time 72 9 9 0 0 0 9 90 0 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 13 6 5 8 3 19 76 17 113
2017 Part-time 36 33 0 0 0 4 28 100 0 16
2011 Full-time 50 17 8 5 4 1 16 79 11 121
2011 Part-time 41 9 0 9 0 3 37 84 16 13

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 30 8 3 3 1 0 86 6 115
2017 Part-time 47 32 15 7 0 0 0 78 7 16
2011 Full-time 57 30 6 6 1 0 0 87 7 121
2011 Part-time 63 9 9 9 9 0 0 72 18 13

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 33 9 5 4 1 0 82 9 115
2017 Part-time 39 32 24 5 0 0 0 71 5 16
2011 Full-time 44 29 16 9 3 0 0 73 12 121
2011 Part-time 53 19 19 9 0 0 0 72 9 13

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 34 6 2 4 1 0 88 6 115
2017 Part-time 40 30 20 10 0 0 0 70 10 16

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 69 24 2 2 3 0 0 93 5 115
2017 Part-time 62 28 10 0 0 0 0 90 0 16
2011 Full-time 66 25 6 4 0 0 0 90 4 121
2011 Part-time 54 27 9 9 0 0 0 81 9 13

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 29 10 3 4 1 0 84 6 115
2017 Part-time 53 26 10 12 0 0 0 78 12 16

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 69 23 6 2 1 0 0 92 3 115
2017 Part-time 55 39 7 0 0 0 0 93 0 16
2011 Full-time 78 14 7 1 1 0 0 92 1 119
2011 Part-time 58 32 0 9 0 0 0 91 9 13

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 49 35 9 4 2 1 0 86 5 114
2017 Part-time 42 32 5 10 7 0 4 78 17 16
2011 Full-time 48 31 7 12 2 0 0 79 14 120
2011 Part-time 42 21 9 28 0 0 0 63 28 13

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 33 11 4 5 1 0 80 9 113
2017 Part-time 33 30 22 5 10 0 0 63 15 16

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 61 28 4 3 2 2 0 91 5 114
2017 Part-time 61 21 15 4 0 0 0 81 4 16
2011 Full-time 54 36 7 2 1 0 0 90 4 120
2011 Part-time 58 32 0 0 0 0 9 100 0 13

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 64 25 5 2 2 2 0 91 4 114
2017 Part-time 64 29 7 0 0 0 0 93 0 16
2011 Full-time 58 31 5 6 1 0 0 88 7 121
2011 Part-time 63 19 0 18 0 0 0 82 18 13

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 32 9 5 4 0 1 83 8 115
2017 Part-time 35 40 12 10 0 0 4 78 10 16
2011 Full-time 46 34 12 5 1 0 2 82 6 121
2011 Part-time 67 33 0 0 0 0 0 100 0 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 5 21 26 20 22 1 4 45 28 114
2017 Part-time 19 7 32 5 27 0 10 36 29 16
2011 Full-time 4 17 32 22 18 0 7 43 22 120
2011 Part-time 0 9 22 32 14 9 14 60 12 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 2 4 12 23 51 1 6 80 7 114
2017 Part-time 0 3 4 51 39 4 0 93 3 16
2011 Full-time 3 6 14 25 43 1 8 75 9 121
2011 Part-time 0 0 18 26 32 9 14 76 0 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 6 11 29 22 24 1 8 50 18 114
2017 Part-time 0 20 13 16 47 4 0 66 21 16
2011 Full-time 3 10 20 26 26 3 11 61 16 121
2011 Part-time 9 18 18 22 18 0 14 46 32 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 2 4 25 26 35 2 6 67 6 112
2017 Part-time 0 3 26 19 52 0 0 71 3 16
2011 Full-time 1 10 25 30 22 2 10 59 12 118
2011 Part-time 0 0 0 54 32 0 14 100 0 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 4 9 21 27 32 2 5 64 14 114
2017 Part-time 0 3 21 14 52 4 7 74 3 16
2011 Full-time 4 10 27 24 23 0 11 53 17 121
2011 Part-time 0 0 23 26 37 0 14 73 0 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 4 9 20 17 41 2 6 64 14 114
2017 Part-time 0 0 11 20 61 8 0 88 0 15
2011 Full-time 3 6 16 31 32 1 11 71 11 121
2011 Part-time 0 0 9 31 46 0 14 89 0 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 6 11 23 19 30 3 7 55 19 114
2017 Part-time 0 20 9 24 42 4 0 69 21 16
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 72 22 0 4 1 0 0 95 5 115
2017 Part-time 53 39 0 0 0 0 8 100 0 16
2011 Full-time 65 17 10 7 1 0 0 82 7 121
2011 Part-time 49 42 0 9 0 0 0 91 9 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 29 11 6 7 4 4 74 14 115
2017 Part-time 35 27 16 14 0 4 4 67 16 16

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 60 22 6 6 4 1 0 84 10 115
2017 Part-time 48 27 5 16 0 0 4 78 17 16

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 56 26 10 4 2 2 0 84 6 115
2017 Part-time 50 41 0 5 0 4 0 95 5 16
2011 Full-time 46 33 13 5 1 0 1 80 6 121
2011 Part-time 59 22 9 0 9 0 0 81 9 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 29 7 2 5 11 0 84 8 113
2017 Part-time 37 44 15 0 0 4 0 84 0 16
2011 Full-time 53 26 8 6 4 2 1 81 10 121
2011 Part-time 54 9 9 0 9 18 0 77 12 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 28 10 4 9 19 4 69 17 114
2017 Part-time 28 33 22 5 0 8 5 69 6 16

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 71 18 3 4 2 1 0 90 7 114
2017 Part-time 65 25 0 9 0 0 0 91 9 16
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 49 32 10 4 3 1 1 82 7 115
2017 Part-time 52 24 5 20 0 0 0 75 20 16
2011 Full-time 40 37 7 11 4 0 1 78 15 120
2011 Part-time 26 55 9 9 0 0 0 81 9 13

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 58 29 4 5 2 3 0 90 7 115
2017 Part-time 64 26 7 3 0 0 0 91 3 16
2011 Full-time 52 28 9 8 2 1 0 81 10 120
2011 Part-time 72 18 9 0 0 0 0 91 0 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 60 23 4 6 3 4 0 87 8 115
2017 Part-time 37 53 4 7 0 0 0 90 7 16
2011 Full-time 48 31 12 7 1 0 0 79 8 120
2011 Part-time 62 19 9 9 0 0 0 81 9 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 91 7 1 1 0 0 0 98 1 114
2017 Part-time 86 4 0 10 0 0 0 90 10 16
2011 Full-time 84 7 4 5 0 0 0 91 5 120
2011 Part-time 63 19 0 9 9 0 0 82 18 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 65 19 4 2 2 2 5 91 5 115
2017 Part-time 56 7 23 0 0 0 14 73 0 16
2011 Full-time 49 25 9 7 5 3 2 78 13 120
2011 Part-time 63 9 0 0 0 9 18 100 0 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 74 13 3 3 4 2 0 90 7 115
2017 Part-time 60 21 19 0 0 0 0 81 0 16

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 71 19 6 2 2 1 0 90 4 115
2017 Part-time 60 21 0 9 10 0 0 81 19 16

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 63 24 6 3 3 1 0 88 5 115
2017 Part-time 47 23 10 13 7 0 0 70 19 16
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 27 3 3 0 3 14 93 4 35

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 56 25 3 6 4 5 2 86 10 115
2017 Part-time 60 24 0 12 4 0 0 85 15 16
2011 Full-time 42 31 14 5 3 5 0 77 8 121
2011 Part-time 49 33 0 0 0 9 9 100 0 13

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 57 24 5 8 4 3 1 83 12 115
2017 Part-time 46 42 7 5 0 0 0 88 5 16
2011 Full-time 38 37 17 6 3 0 0 75 8 121
2011 Part-time 49 23 9 18 0 0 0 72 18 13

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 22 11 6 5 9 1 75 12 115
2017 Part-time 56 31 4 5 0 4 0 91 5 16
2011 Full-time 22 49 10 8 3 8 0 77 11 121
2011 Part-time 31 42 9 9 9 0 0 72 18 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 21 10 8 6 7 1 74 15 115
2017 Part-time 46 23 18 9 0 4 0 72 9 16
2011 Full-time 32 39 11 8 3 7 0 77 11 121
2011 Part-time 31 23 19 18 0 9 0 59 20 13

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 31 7 7 3 6 1 81 12 115
2017 Part-time 48 42 5 5 0 0 0 90 5 16
2011 Full-time 28 46 12 10 4 2 0 74 14 121
2011 Part-time 36 17 9 18 9 9 0 59 31 13
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 61 26 7 4 2 1 0 87 6 114
2017 Part-time 53 37 0 6 4 0 0 90 10 15
2011 Full-time 43 41 3 7 3 2 1 87 10 121
2011 Part-time 30 32 28 0 0 9 0 69 0 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 66 27 5 1 1 0 0 93 2 115
2017 Part-time 77 7 11 4 0 0 0 85 4 15
2011 Full-time 61 27 5 2 1 3 0 92 3 120
2011 Part-time 48 42 0 9 0 0 0 91 9 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 27 5 7 3 5 1 84 11 115
2017 Part-time 44 23 19 11 4 0 0 66 15 15
2011 Full-time 44 32 11 4 4 4 1 80 8 121
2011 Part-time 49 4 19 18 0 9 0 59 20 13

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 24 17 7 2 9 2 70 10 115
2017 Part-time 39 19 7 11 4 4 15 72 19 15
2011 Full-time 24 34 19 9 3 7 3 65 13 121
2011 Part-time 36 8 0 18 9 19 9 62 38 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 25 14 7 9 11 1 66 17 115
2017 Part-time 26 21 13 9 4 15 11 65 18 15
2011 Full-time 27 20 14 13 6 13 6 58 24 121
2011 Part-time 39 4 19 18 0 9 9 54 23 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 76 18 2 3 1 0 1 94 4 115
2017 Part-time 57 23 0 16 0 0 4 83 17 16

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 78 19 1 1 1 0 1 97 2 115
2017 Part-time 58 18 0 10 0 4 10 88 12 16
2011 Full-time 76 17 3 1 0 1 2 96 1 121
2011 Part-time 53 28 0 0 0 0 19 100 0 13

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 24 9 6 4 4 1 80 11 115
2017 Part-time 34 39 0 18 0 8 0 80 20 15
2011 Full-time 41 33 14 6 2 1 2 76 9 121
2011 Part-time 30 4 9 0 9 19 28 64 18 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 22 10 16 14 5 11 53 36 115
2017 Part-time 15 21 10 28 5 4 17 46 42 16
2011 Full-time 22 14 14 21 17 1 10 41 43 120
2011 Part-time 17 0 0 19 0 0 64 47 53 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 30 15 7 5 4 0 71 13 115
2017 Part-time 27 33 9 27 0 0 4 63 28 16

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 54 25 9 3 1 8 0 86 5 115
2017 Part-time 50 29 4 10 0 7 0 85 11 16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 59 30 6 2 1 2 0 91 3 115
2017 Part-time 51 26 0 23 0 0 0 77 23 16
2011 Full-time 52 34 5 3 1 5 0 91 4 121
2011 Part-time 49 23 9 18 0 0 0 72 18 13

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 75 19 5 0 1 0 0 94 1 115
2017 Part-time 51 36 13 0 0 0 0 87 0 16
2011 Full-time 67 24 6 2 1 0 0 91 3 121
2011 Part-time 77 14 0 9 0 0 0 91 9 13

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 73 14 10 1 1 1 0 88 2 115
2017 Part-time 36 38 19 7 0 0 0 75 7 16
2011 Full-time 63 26 5 4 3 0 0 89 6 120
2011 Part-time 63 19 9 9 0 0 0 82 9 13

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 73 16 7 3 1 0 0 89 4 115
2017 Part-time 51 32 16 0 0 0 0 84 0 16
2011 Full-time 59 28 6 4 4 0 0 87 7 120
2011 Part-time 53 19 19 9 0 0 0 72 9 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 70 13 10 2 3 2 0 84 5 115
2017 Part-time 34 25 18 19 0 4 0 61 20 16
2011 Full-time 59 18 11 5 4 3 1 80 9 120
2011 Part-time 63 19 18 0 0 0 0 82 0 13
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Full-time 28 48 24 115
2017 Part-time 44 12 44 16
2011 Full-time 18 60 23 121
2011 Part-time 65 35 0 13

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 21 10 12 9 42 6 28
2011 Full-time 24 8 51 10 9999 7 25
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 5 95 115

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 12 10 3 1 38 8 74 7 115
2017 Part-time 24 14 13 7 5 20 18 61 19 16

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 23 7 3 1 14 2 87 5 115
2017 Part-time 37 33 0 12 0 14 4 86 14 16
2011 Full-time 52 33 5 1 2 5 0 90 4 121
2011 Part-time 58 23 9 0 0 9 0 90 0 13
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 39 10 8 1 0 13 78 10 115
2017 Part-time 8 20 0 4 0 13 56 88 12 16
2011 Full-time 28 34 12 9 1 1 15 74 12 120
2011 Part-time 22 3 0 9 0 0 65 73 27 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 13 16 1 2 27 25 59 7 114
2017 Part-time 5 4 7 0 3 17 64 50 15 16
2011 Full-time 13 11 14 3 4 27 27 54 15 120
2011 Part-time 14 7 0 9 0 4 66 70 30 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 19 7 0 2 6 16 88 3 115
2017 Part-time 16 11 0 0 3 14 56 91 9 16
2011 Full-time 37 23 14 2 0 9 15 79 3 120
2011 Part-time 31 4 0 0 0 0 65 100 0 13

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 17 4 2 2 8 16 90 5 115
2017 Part-time 21 7 0 0 3 14 56 91 9 16
2011 Full-time 38 26 9 1 1 10 15 86 3 120
2011 Part-time 31 4 0 0 0 0 65 100 0 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Part-time 0 100 16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 8 13 0 0 40 9 76 0 115
2017 Part-time 43 8 12 10 0 20 8 70 14 16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 20 10 1 1 17 2 86 3 115
2017 Part-time 46 19 16 0 0 14 4 80 0 16
2011 Full-time 56 32 5 1 0 4 1 93 2 119
2011 Part-time 48 23 19 0 0 0 9 79 0 13
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 43 29 16 5 6 0 2 73 11 115
2017 Part-time 48 25 14 3 10 0 0 74 13 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 36 28 8 5 1 0 58 14 115
2017 Part-time 30 38 15 7 10 0 0 68 16 16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 32 14 4 4 3 2 76 9 115
2017 Part-time 37 24 35 0 0 0 4 64 0 16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 33 19 6 2 1 3 71 9 115
2017 Part-time 46 31 19 4 0 0 0 77 4 16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 25 9 4 4 2 10 82 8 115
2017 Part-time 49 29 22 0 0 0 0 78 0 16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 30 14 5 4 1 1 77 9 115
2017 Part-time 24 45 22 10 0 0 0 68 10 16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 21 15 8 6 2 2 70 14 115
2017 Part-time 42 16 5 20 16 0 0 58 37 16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 41 28 17 7 5 2 1 71 12 115
2017 Part-time 40 23 4 10 23 0 0 63 33 16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 22 8 8 4 2 2 79 13 115
2017 Part-time 40 26 4 10 20 0 0 66 30 16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 26 12 4 2 2 1 81 6 115
2017 Part-time 50 4 25 20 0 0 0 54 20 16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 76 17 4 1 2 0 0 93 3 114
2017 Part-time 78 15 0 7 0 0 0 93 7 16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 86 7 3 0 1 0 4 96 1 115
2017 Part-time 76 15 3 7 0 0 0 91 7 16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 64 23 7 1 1 0 3 90 3 115
2017 Part-time 78 13 9 0 0 0 0 91 0 16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 68 18 5 4 3 0 2 87 8 115
2017 Part-time 65 19 7 9 0 0 0 84 9 16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 11 5 1 1 0 28 91 3 115
2017 Part-time 67 0 0 0 0 0 33 100 0 16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 68 13 8 0 2 0 9 89 2 114
2017 Part-time 71 10 0 0 0 0 19 100 0 16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 77 9 3 2 2 0 7 93 4 115
2017 Part-time 90 0 4 0 3 0 4 93 3 16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 62 26 6 1 2 0 3 91 3 115
2017 Part-time 73 18 9 0 0 0 0 91 0 16

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 36 30 8 3 0 1 59 11 115
2017 Part-time 20 35 28 10 7 0 0 55 16 16

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 2 9 36 31 20 1 1 52 11 114
2017 Part-time 0 0 57 33 0 0 10 37 0 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 35 14 4 3 6 0 78 7 115
2017 Part-time 19 49 15 0 10 8 0 73 11 16

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 43 30 11 7 3 6 0 77 11 115
2017 Part-time 29 39 22 0 7 4 0 71 7 16
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 11 89 115

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 91 9 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 58 42 0 0 0 0 0 100 0 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 28 12 2 5 3 0 53 47 115
2017 Part-time 30 34 14 23 0 0 0 30 70 16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 23 52
2017 Part-time 27 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 32 52
2017 Part-time 53 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 16 52
2017 Part-time 23 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Full-time 29 52
2017 Part-time 0 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Full-time 6 52
2017 Part-time 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 39 52
2017 Part-time 57 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Full-time 14 69 8 3 2 4 50
2017 Part-time 22 53 26 0 0 0 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 26 4 5 8 0 4 82 14 53
2017 Part-time 57 0 28 4 0 0 11 64 4 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 7 5 10 7 6 46 53 36 53
2017 Part-time 14 11 14 0 4 0 57 58 9 11
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