2017 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 41 0 4 0 0 0 96 4 65
2017 Non-visible minority 62 33 2 4 0 0 0 94 4 205
2014 Visible minority 73 20 0 7 0 0 0 93 7 41
2014 Non-visible minority 44 45 2 6 3 0 0 88 9 209
2011 Visible minority 60 33 5 0 2 0 0 93 2 59
2011 Non-visible minority 52 39 2 6 1 0 0 91 7 298
2008 Visible minority 41 44 4 9 2 0 0 85 11 54
2008 Non-visible minority 52 35 4 6 3 0 0 87 10 313

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 95 3 0 0 0 2 0 100 0 65
2017 Non-visible minority 84 11 1 2 1 1 2 97 2 205
2014 Visible minority 83 10 0 0 0 2 5 100 0 41
2014 Non-visible minority 77 14 3 0 0 1 3 96 1 209
2011 Visible minority 80 17 2 0 0 0 2 98 0 59
2011 Non-visible minority 79 13 4 1 2 0 1 93 3 297
2008 Visible minority 79 15 2 0 2 0 2 96 2 53
2008 Non-visible minority 79 14 2 0 2 2 3 96 2 313

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 89 8 2 1 0 0 0 97 1 65
2017 Non-visible minority 79 11 2 3 2 0 3 93 5 204
2014 Visible minority 78 10 5 2 0 0 5 92 2 41
2014 Non-visible minority 77 11 4 2 2 0 4 92 4 209
2011 Visible minority 87 11 0 0 0 0 2 100 0 59
2011 Non-visible minority 80 11 4 2 2 0 1 91 5 297
2008 Visible minority 78 13 6 0 2 0 2 92 2 54
2008 Non-visible minority 79 12 2 3 1 0 3 93 4 313

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 20 9 5 5 0 0 81 10 65
2017 Non-visible minority 53 31 5 8 2 0 0 85 10 205
2014 Visible minority 75 17 2 0 5 0 0 93 5 41
2014 Non-visible minority 63 28 3 3 3 0 0 91 6 209
2011 Visible minority 62 33 0 5 0 0 0 95 5 59
2011 Non-visible minority 58 29 3 6 4 0 0 87 10 297

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 34 16 6 5 0 0 73 11 65
2017 Non-visible minority 42 36 7 12 2 0 0 78 14 205
2014 Visible minority 34 49 10 2 5 0 0 83 7 41
2014 Non-visible minority 30 45 8 12 5 0 0 74 17 209
2011 Visible minority 29 48 3 11 6 0 3 79 18 59
2011 Non-visible minority 35 46 9 7 2 0 1 81 10 298
2008 Visible minority 30 41 15 4 9 0 2 72 13 54
2008 Non-visible minority 35 44 10 6 3 1 1 81 9 314

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 42 6 4 3 0 0 87 7 65
2017 Non-visible minority 48 39 6 4 2 0 0 87 6 205
2014 Visible minority 52 34 7 3 5 0 0 86 7 41
2014 Non-visible minority 40 41 10 6 4 0 0 81 9 210
2011 Visible minority 41 45 5 7 2 0 0 86 8 59
2011 Non-visible minority 48 34 10 3 5 0 0 82 8 297
2008 Visible minority 30 44 9 11 6 0 0 74 17 54
2008 Non-visible minority 39 40 10 8 3 0 0 80 10 314

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 58 29 7 6 0 0 0 87 6 65
2017 Non-visible minority 52 38 3 4 2 0 0 90 6 205
2014 Visible minority 56 32 2 5 5 0 0 88 10 41
2014 Non-visible minority 45 38 7 5 5 0 0 83 9 210
2011 Visible minority 48 37 9 5 2 0 0 85 6 59
2011 Non-visible minority 51 36 6 4 3 0 0 87 7 298
2008 Visible minority 39 31 15 9 6 0 0 70 15 54
2008 Non-visible minority 47 37 6 7 3 0 0 85 10 314

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 67 26 2 4 2 0 0 93 5 65
2017 Non-visible minority 68 27 2 1 1 0 0 95 2 204
2014 Visible minority 63 30 2 5 0 0 0 93 5 41
2014 Non-visible minority 55 35 6 2 1 0 0 90 3 210

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 32 8 5 1 0 0 85 7 65
2017 Non-visible minority 54 28 10 6 2 1 0 82 8 203
2014 Visible minority 49 37 8 0 5 0 2 87 5 41
2014 Non-visible minority 43 36 8 10 3 0 0 79 13 209
2011 Visible minority 65 23 5 2 5 0 0 88 7 59
2011 Non-visible minority 47 35 7 8 3 0 0 82 10 296

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 22 9 6 10 7 8 71 19 65
2017 Non-visible minority 32 24 10 15 8 2 10 63 26 205
2014 Visible minority 29 35 2 12 15 0 7 68 29 41
2014 Non-visible minority 30 21 11 16 13 0 9 56 31 210
2011 Visible minority 26 27 10 15 9 2 11 61 27 59
2011 Non-visible minority 26 26 10 11 16 2 10 59 30 296
2008 Visible minority 15 28 17 11 24 0 6 45 37 54
2008 Non-visible minority 27 21 10 15 17 2 8 53 36 313

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 50 9 3 3 0 0 85 6 65
2017 Non-visible minority 43 42 5 6 3 0 0 86 9 205
2014 Visible minority 37 51 2 3 7 0 0 88 10 41
2014 Non-visible minority 36 43 7 8 6 0 0 79 14 210
2011 Visible minority 33 47 12 7 2 0 0 80 8 59
2011 Non-visible minority 35 44 8 7 6 0 0 79 13 297
2008 Visible minority 31 37 13 13 6 0 0 67 19 52
2008 Non-visible minority 39 37 10 10 3 0 0 77 13 313

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 38 10 9 0 0 0 81 9 65
2017 Non-visible minority 38 38 12 10 2 0 0 76 12 205
2014 Visible minority 54 24 2 10 10 0 0 78 20 41
2014 Non-visible minority 37 35 15 9 4 0 0 72 13 210
2011 Visible minority 36 49 5 6 4 0 0 85 10 59
2011 Non-visible minority 30 39 11 14 6 0 0 68 21 298

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 34 9 7 0 0 0 84 7 65
2017 Non-visible minority 35 45 9 10 1 0 0 80 11 205

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 30 7 6 1 0 0 86 7 65
2017 Non-visible minority 50 38 7 4 1 0 0 88 5 205
2014 Visible minority 66 22 5 3 5 0 0 88 7 41
2014 Non-visible minority 48 41 7 2 1 0 0 89 4 210
2011 Visible minority 51 29 13 3 4 0 0 80 7 59
2011 Non-visible minority 40 44 7 6 2 1 0 85 8 297
2008 Visible minority 42 38 6 13 2 0 0 79 15 53
2008 Non-visible minority 46 36 9 5 3 0 0 83 9 314

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 43 9 5 2 0 0 84 7 65
2017 Non-visible minority 44 37 9 6 3 1 0 82 10 205

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 62 31 3 3 1 0 0 92 4 65
2017 Non-visible minority 57 33 6 3 1 0 0 90 4 204
2014 Visible minority 75 18 5 0 2 0 0 93 2 40
2014 Non-visible minority 58 30 6 4 2 0 0 88 7 210
2011 Visible minority 63 27 9 0 2 0 0 90 2 59
2011 Non-visible minority 62 28 6 2 1 0 0 90 3 296

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 48 8 10 0 0 0 82 10 65
2017 Non-visible minority 41 36 12 7 2 0 1 78 10 204
2014 Visible minority 27 54 10 8 2 0 0 80 10 41
2014 Non-visible minority 30 41 10 12 6 0 0 71 18 210
2011 Visible minority 35 38 8 9 8 0 2 75 17 59
2011 Non-visible minority 38 39 8 7 7 0 0 78 14 298

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 35 8 10 2 0 0 80 12 65
2017 Non-visible minority 49 34 10 6 1 1 0 83 7 204
2014 Visible minority 39 41 7 10 2 0 0 81 12 41
2014 Non-visible minority 38 37 9 9 7 0 0 75 15 210

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 36 6 5 0 0 0 88 5 65
2017 Non-visible minority 44 39 10 6 1 0 0 83 7 203
2014 Visible minority 51 32 5 8 5 0 0 83 12 41
2014 Non-visible minority 42 32 12 9 6 0 0 74 14 210
2011 Visible minority 55 26 7 5 5 2 0 82 10 58
2011 Non-visible minority 45 36 9 7 3 1 0 81 10 297

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 36 5 3 3 0 0 89 6 65
2017 Non-visible minority 49 37 7 5 2 0 0 86 7 203
2014 Visible minority 51 39 3 2 5 0 0 90 7 41
2014 Non-visible minority 47 33 8 9 4 0 0 80 12 210
2011 Visible minority 46 45 6 0 2 0 0 92 2 59
2011 Non-visible minority 42 43 7 5 3 0 0 85 8 297
2008 Visible minority 31 44 10 12 4 0 0 75 15 52
2008 Non-visible minority 42 40 9 7 2 1 0 83 8 314

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 55 14 0 0 0 0 86 0 64
2017 Non-visible minority 37 40 14 5 4 0 0 77 9 205
2014 Visible minority 31 37 20 5 2 2 2 72 8 41
2014 Non-visible minority 36 38 17 8 1 0 0 74 9 210
2011 Visible minority 37 45 10 6 0 0 2 83 7 59
2011 Non-visible minority 33 38 18 6 4 0 0 71 11 298
2008 Visible minority 28 36 25 8 4 0 0 64 11 53
2008 Non-visible minority 30 32 24 8 6 0 0 63 14 314

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 15 32 18 15 2 0 34 34 65
2017 Non-visible minority 9 23 41 17 8 1 2 26 32 204
2014 Visible minority 10 19 47 12 9 0 2 22 30 41
2014 Non-visible minority 12 22 40 16 8 0 1 25 35 209
2011 Visible minority 12 15 39 19 12 0 3 32 28 59
2011 Non-visible minority 14 24 38 14 9 0 1 23 38 296
2008 Visible minority 20 20 37 17 4 0 2 21 42 54
2008 Non-visible minority 8 25 37 21 7 1 2 29 33 313

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 13 21 23 27 5 3 55 23 65
2017 Non-visible minority 3 10 31 29 24 1 2 54 14 205
2014 Visible minority 10 10 35 22 12 8 2 38 22 40
2014 Non-visible minority 7 13 27 32 17 1 3 51 21 208
2011 Visible minority 10 9 30 28 17 2 5 48 20 59
2011 Non-visible minority 6 16 27 27 20 1 2 49 24 297
2008 Visible minority 17 17 15 39 9 2 2 50 35 54
2008 Non-visible minority 4 14 29 32 16 2 4 51 19 314

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 20 29 14 15 0 0 29 42 64
2017 Non-visible minority 14 28 26 18 11 1 1 30 43 205
2014 Visible minority 24 15 32 17 7 0 5 26 41 41
2014 Non-visible minority 21 21 29 17 8 1 3 25 44 209
2011 Visible minority 19 22 26 13 15 0 5 30 43 59
2011 Non-visible minority 21 24 30 15 8 1 2 23 46 296
2008 Visible minority 24 19 24 22 7 2 2 31 44 54
2008 Non-visible minority 21 24 27 16 6 1 4 23 48 314

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 12 33 21 19 0 0 40 27 65
2017 Non-visible minority 7 19 41 23 10 1 0 33 25 205
2014 Visible minority 10 12 47 22 10 0 0 31 22 41
2014 Non-visible minority 7 22 40 18 11 0 1 29 30 208
2011 Visible minority 5 8 39 29 17 0 2 47 13 59
2011 Non-visible minority 10 16 37 24 11 0 2 36 26 296
2008 Visible minority 11 19 37 26 7 0 0 33 30 54
2008 Non-visible minority 5 16 39 26 11 1 2 38 22 312

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 13 27 30 12 17 0 0 29 41 65
2017 Non-visible minority 12 23 31 19 9 2 3 30 37 204
2014 Visible minority 17 25 34 12 12 0 0 24 42 41
2014 Non-visible minority 22 30 29 12 4 1 2 16 54 210
2011 Visible minority 8 13 40 21 17 0 2 38 22 59
2011 Non-visible minority 15 23 28 18 14 0 2 32 39 296
2008 Visible minority 13 28 23 25 9 0 2 35 42 53
2008 Non-visible minority 9 16 32 24 13 4 2 39 26 312

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 14 23 30 21 3 1 53 24 65
2017 Non-visible minority 1 8 20 42 21 3 4 68 10 204
2014 Visible minority 10 20 22 27 14 0 7 44 32 41
2014 Non-visible minority 4 11 30 31 16 2 7 51 16 209
2011 Visible minority 10 15 28 19 19 0 10 41 28 59
2011 Non-visible minority 6 15 24 32 20 0 3 54 21 295
2008 Visible minority 15 19 22 22 13 6 4 39 37 54
2008 Non-visible minority 7 15 34 25 11 4 4 40 24 314

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 14 31 20 12 3 3 34 34 65
2017 Non-visible minority 10 25 37 14 11 2 1 25 37 205
2014 Visible minority 22 15 37 15 9 0 2 25 37 41
2014 Non-visible minority 15 25 36 14 8 0 3 23 41 210
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 80 13 3 1 0 0 3 95 1 65
2017 Non-visible minority 73 12 1 3 5 1 6 91 8 204
2014 Visible minority 81 5 2 7 0 0 5 90 8 41
2014 Non-visible minority 73 7 8 1 1 1 8 88 3 210
2011 Visible minority 78 15 0 0 2 0 5 98 2 59
2011 Non-visible minority 70 12 8 1 3 1 5 87 4 298
2008 Visible minority 69 7 7 2 6 0 9 84 8 54
2008 Non-visible minority 68 9 8 3 4 0 9 84 7 314

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 22 6 8 4 8 3 80 13 65
2017 Non-visible minority 44 28 9 6 4 4 5 79 11 202
2014 Visible minority 34 37 10 5 7 3 5 76 13 41
2014 Non-visible minority 41 30 10 8 3 6 1 77 12 210

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 26 10 2 5 0 0 84 7 65
2017 Non-visible minority 57 28 4 8 2 1 0 85 10 204
2014 Visible minority 61 19 5 8 5 3 0 82 13 41
2014 Non-visible minority 59 19 6 9 6 1 0 79 15 210

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 36 8 3 0 0 0 89 3 65
2017 Non-visible minority 51 31 8 6 2 2 1 85 7 203
2014 Visible minority 56 27 8 5 2 0 2 85 7 41
2014 Non-visible minority 50 33 7 6 2 0 2 85 8 210
2011 Visible minority 48 31 5 9 2 2 5 84 11 59
2011 Non-visible minority 51 29 9 6 4 1 1 81 10 297
2008 Visible minority 44 33 6 9 7 0 0 78 17 54
2008 Non-visible minority 46 33 7 9 4 2 0 81 12 314

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 23 7 10 1 8 0 80 12 65
2017 Non-visible minority 45 29 9 5 3 10 0 81 8 203
2014 Visible minority 48 30 5 3 7 7 0 84 10 41
2014 Non-visible minority 44 27 11 5 4 6 3 78 10 210
2011 Visible minority 47 23 10 2 7 4 8 79 10 59
2011 Non-visible minority 47 23 13 6 8 4 0 73 14 298
2008 Visible minority 31 26 11 13 11 4 4 62 26 54
2008 Non-visible minority 40 28 10 7 6 8 0 75 15 313

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 26 14 7 4 22 3 66 15 65
2017 Non-visible minority 23 26 14 13 5 16 3 60 22 203
2014 Visible minority 14 22 15 5 12 18 15 53 25 41
2014 Non-visible minority 23 29 14 12 4 15 3 63 19 210

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 64 30 2 3 2 0 0 93 4 65
2017 Non-visible minority 64 27 3 5 1 0 0 91 6 203
2014 Visible minority 61 32 7 0 0 0 0 93 0 41
2014 Non-visible minority 59 32 4 2 3 0 0 91 5 210
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 32 4 7 1 0 0 88 8 65
2017 Non-visible minority 50 34 5 9 1 0 1 85 10 205
2014 Visible minority 61 29 5 0 5 0 0 90 5 41
2014 Non-visible minority 52 34 7 4 3 0 0 86 7 210
2011 Visible minority 60 28 7 4 2 0 0 88 5 59
2011 Non-visible minority 45 33 10 6 5 0 0 78 12 296
2008 Visible minority 35 30 17 11 7 0 0 65 19 54
2008 Non-visible minority 40 33 11 8 8 0 1 73 16 314

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 29 3 9 0 1 0 87 10 65
2017 Non-visible minority 59 29 6 4 1 0 1 89 5 205
2014 Visible minority 57 31 3 2 5 2 0 90 7 41
2014 Non-visible minority 55 28 7 4 3 2 1 85 7 210
2011 Visible minority 57 24 8 5 0 5 0 86 6 59
2011 Non-visible minority 50 28 10 5 4 1 0 80 10 298
2008 Visible minority 44 19 13 17 7 0 0 63 24 54
2008 Non-visible minority 48 29 9 7 4 2 1 79 12 313

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 32 2 6 0 2 0 91 7 65
2017 Non-visible minority 55 29 6 6 2 1 1 85 8 205
2014 Visible minority 59 31 0 5 5 0 0 90 10 41
2014 Non-visible minority 57 31 4 5 4 0 0 87 8 210
2011 Visible minority 50 39 2 4 5 0 0 89 9 59
2011 Non-visible minority 45 34 5 10 5 1 0 79 15 298
2008 Visible minority 44 24 9 15 6 2 0 70 21 54
2008 Non-visible minority 45 30 9 10 5 1 1 76 15 314

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 89 8 0 0 0 0 3 100 0 65
2017 Non-visible minority 77 8 2 2 4 0 7 92 6 204
2014 Visible minority 83 2 0 5 2 0 7 92 8 41
2014 Non-visible minority 73 9 5 1 3 0 8 90 5 210
2011 Visible minority 83 9 2 0 0 0 7 98 0 59
2011 Non-visible minority 76 8 6 1 2 0 7 90 3 296
2008 Visible minority 76 6 7 0 2 0 9 90 2 54
2008 Non-visible minority 76 4 5 2 2 0 10 90 4 314

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 26 1 8 1 3 3 89 10 65
2017 Non-visible minority 58 24 5 6 3 2 2 85 10 204
2014 Visible minority 56 17 8 2 9 3 5 79 13 41
2014 Non-visible minority 51 23 7 6 6 2 5 80 13 209
2011 Visible minority 55 26 10 3 2 2 3 85 5 59
2011 Non-visible minority 47 27 7 6 5 2 6 80 12 297

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 26 3 6 0 2 0 90 6 65
2017 Non-visible minority 64 23 3 6 2 0 1 88 8 205

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 62 25 6 5 0 2 0 89 5 64
2017 Non-visible minority 66 21 5 3 3 1 1 89 6 205

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 62 26 6 6 0 0 0 87 6 65
2017 Non-visible minority 62 22 8 5 3 0 1 84 8 204
2014 Visible minority 73 15 7 3 2 0 0 88 5 41
2014 Non-visible minority 57 26 7 7 4 0 0 83 10 209
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 27 24 7 0 0 12 65 8 16
2017 Non-visible minority 53 23 10 5 3 2 4 81 9 61
2014 Visible minority 30 10 0 0 10 0 50 80 20 10
2014 Non-visible minority 51 30 5 8 2 2 3 85 10 61

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 43 12 3 0 4 0 84 3 65
2017 Non-visible minority 41 38 7 9 2 3 0 81 11 204
2014 Visible minority 24 51 7 8 5 5 0 79 13 41
2014 Non-visible minority 37 34 10 11 4 3 0 74 16 210
2011 Visible minority 36 33 13 5 6 5 2 74 12 59
2011 Non-visible minority 37 32 11 10 7 3 0 71 17 296

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 39 7 7 1 1 0 85 8 65
2017 Non-visible minority 44 36 9 7 3 0 0 81 11 204
2014 Visible minority 24 49 12 10 5 0 0 73 15 41
2014 Non-visible minority 34 35 14 12 5 0 0 69 17 210
2011 Visible minority 32 38 12 8 10 0 0 70 18 59
2011 Non-visible minority 31 33 14 13 8 1 0 64 22 297
2008 Visible minority 26 37 7 13 13 2 2 65 27 54
2008 Non-visible minority 32 32 12 12 9 2 0 66 22 314

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 39 13 9 8 5 0 69 18 65
2017 Non-visible minority 29 33 12 15 6 5 0 66 22 202
2014 Visible minority 17 49 12 12 5 5 0 69 18 41
2014 Non-visible minority 25 35 14 17 6 3 0 62 23 210
2011 Visible minority 24 43 12 7 12 2 2 68 19 59
2011 Non-visible minority 18 35 17 18 8 3 0 55 28 298
2008 Visible minority 17 31 15 24 9 2 2 50 35 54
2008 Non-visible minority 20 40 12 16 7 5 0 63 24 314

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 38 7 13 0 6 0 79 14 65
2017 Non-visible minority 42 30 10 11 5 2 0 74 16 204
2014 Visible minority 25 48 3 3 15 8 0 78 19 40
2014 Non-visible minority 33 33 17 10 5 2 0 68 15 210
2011 Visible minority 35 36 9 9 9 3 0 73 18 58
2011 Non-visible minority 32 32 15 10 8 4 0 66 19 298
2008 Visible minority 26 31 11 11 15 4 2 61 27 54
2008 Non-visible minority 32 32 10 11 10 5 0 68 21 314

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 31 16 15 5 0 1 65 20 65
2017 Non-visible minority 26 41 12 11 7 3 0 68 19 203
2014 Visible minority 15 56 12 8 10 0 0 70 17 41
2014 Non-visible minority 26 39 14 12 6 2 0 67 19 210
2011 Visible minority 29 34 10 12 14 2 0 64 26 59
2011 Non-visible minority 20 40 14 15 10 1 0 60 25 298
2008 Visible minority 20 39 13 11 17 0 0 59 28 54
2008 Non-visible minority 21 42 12 16 7 2 0 64 24 314
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 41 7 6 0 0 0 87 6 65
2017 Non-visible minority 39 43 10 8 0 0 0 82 9 202
2014 Visible minority 37 51 7 2 2 0 0 88 5 41
2014 Non-visible minority 46 35 10 5 4 0 0 81 9 210
2011 Visible minority 39 38 15 3 5 0 0 77 8 59
2011 Non-visible minority 30 42 13 8 6 0 0 73 14 296

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 30 4 1 0 4 0 94 1 65
2017 Non-visible minority 60 33 4 1 1 1 0 95 1 204
2014 Visible minority 58 32 3 0 5 2 0 92 5 41
2014 Non-visible minority 57 31 7 3 0 1 0 89 3 210
2011 Visible minority 56 36 3 4 0 2 0 93 4 59
2011 Non-visible minority 47 40 7 2 2 1 0 89 4 296

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 37 6 5 2 10 0 86 7 65
2017 Non-visible minority 50 36 6 4 1 2 1 89 5 204
2014 Visible minority 54 37 2 0 2 5 0 95 3 41
2014 Non-visible minority 59 25 7 4 2 1 1 86 6 208
2011 Visible minority 58 24 8 6 2 0 3 84 8 59
2011 Non-visible minority 52 28 9 6 4 1 0 81 10 296
2008 Visible minority 33 28 6 15 13 4 2 65 29 54
2008 Non-visible minority 36 32 10 9 9 4 0 71 19 313

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 26 9 10 3 7 0 76 14 65
2017 Non-visible minority 45 37 8 5 1 4 1 86 6 204
2014 Visible minority 54 34 5 0 5 2 0 90 5 41
2014 Non-visible minority 61 29 7 2 0 1 0 91 2 210
2011 Visible minority 61 29 5 2 2 0 2 92 3 59
2011 Non-visible minority 56 32 7 3 1 1 0 89 4 296

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 20 17 9 13 10 0 56 25 65
2017 Non-visible minority 23 27 16 12 10 11 2 57 24 202
2014 Visible minority 19 29 20 10 7 10 5 56 20 41
2014 Non-visible minority 26 23 15 14 12 9 2 54 30 210
2011 Visible minority 23 17 21 9 17 10 5 46 30 59
2011 Non-visible minority 22 20 17 13 13 11 3 49 30 295

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 76 17 2 0 1 0 3 97 1 65
2017 Non-visible minority 62 21 6 4 3 1 4 87 7 204
2014 Visible minority 65 25 0 5 0 0 5 95 5 40
2014 Non-visible minority 70 12 9 1 1 0 6 88 2 210

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 74 17 3 1 0 3 1 95 1 65
2017 Non-visible minority 67 15 7 4 1 3 4 87 5 204
2014 Visible minority 71 9 7 2 5 2 2 85 8 41
2014 Non-visible minority 72 15 6 0 1 2 4 93 1 210
2011 Visible minority 67 23 4 0 0 0 6 96 0 59
2011 Non-visible minority 73 12 8 2 1 1 2 88 3 298
2008 Visible minority 72 9 6 0 0 4 9 94 0 54
2008 Non-visible minority 74 10 8 3 1 1 3 87 4 314

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 29 13 8 5 4 0 74 13 65
2017 Non-visible minority 37 38 8 12 3 1 1 77 15 204
2014 Visible minority 29 37 17 13 5 0 0 66 17 41
2014 Non-visible minority 29 36 16 11 6 1 0 66 17 210
2011 Visible minority 39 39 5 6 9 0 2 79 16 59
2011 Non-visible minority 35 32 13 12 7 1 0 68 19 297
2008 Visible minority 28 26 13 13 17 2 2 56 31 54
2008 Non-visible minority 32 37 10 11 9 2 0 70 20 314

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 31 4 14 23 6 0 56 39 64
2017 Non-visible minority 18 32 11 19 12 4 4 54 34 204
2014 Visible minority 22 20 15 22 17 5 0 43 41 41
2014 Non-visible minority 18 24 12 21 20 2 3 44 43 210
2011 Visible minority 15 24 19 19 15 2 7 42 37 59
2011 Non-visible minority 15 23 14 19 27 0 2 39 47 298
2008 Visible minority 9 37 7 11 31 2 2 48 44 54
2008 Non-visible minority 13 25 13 18 28 2 2 39 47 314

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 39 9 5 4 5 0 81 9 65
2017 Non-visible minority 33 44 12 7 3 1 0 78 10 204

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 37 5 5 3 1 0 87 8 64
2017 Non-visible minority 54 32 9 1 1 4 0 89 2 204
2014 Visible minority 56 30 3 0 5 7 0 92 5 41
2014 Non-visible minority 50 32 12 2 0 3 0 85 3 210

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 36 7 1 0 0 0 92 1 65
2017 Non-visible minority 45 41 7 5 0 1 1 87 6 204
2014 Visible minority 46 42 3 2 2 5 0 92 5 41
2014 Non-visible minority 47 37 9 5 2 1 0 85 7 210
2011 Visible minority 39 39 10 9 4 0 0 77 12 59
2011 Non-visible minority 41 34 13 6 4 1 0 77 10 296

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 35 2 0 0 0 0 98 0 65
2017 Non-visible minority 65 30 3 2 0 0 0 95 2 204
2014 Visible minority 68 27 0 2 2 0 0 95 5 41
2014 Non-visible minority 57 29 10 3 1 0 0 86 4 209
2011 Visible minority 55 30 8 3 4 0 0 85 7 59
2011 Non-visible minority 50 33 9 4 4 0 0 83 8 297
2008 Visible minority 35 33 11 15 6 0 0 69 20 54
2008 Non-visible minority 50 37 5 6 3 0 0 87 9 314

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 28 6 3 3 2 0 87 6 65
2017 Non-visible minority 59 28 6 4 1 1 0 88 6 204
2014 Visible minority 39 42 10 5 5 0 0 81 10 41
2014 Non-visible minority 45 31 13 7 4 0 0 76 11 210
2011 Visible minority 43 28 12 10 5 0 2 72 15 59
2011 Non-visible minority 42 30 12 8 7 1 0 73 15 297

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 35 5 2 3 2 0 91 5 65
2017 Non-visible minority 55 32 6 4 2 0 0 87 6 204
2014 Visible minority 41 42 7 5 5 0 0 83 10 41
2014 Non-visible minority 46 30 13 7 4 0 0 76 11 210
2011 Visible minority 39 33 10 12 5 0 0 73 17 59
2011 Non-visible minority 41 35 10 8 6 0 0 76 14 297
2008 Visible minority 37 28 15 13 7 0 0 65 20 54
2008 Non-visible minority 40 37 10 9 4 1 0 77 13 314

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 32 17 3 5 2 0 75 8 65
2017 Non-visible minority 46 27 13 9 4 2 0 74 13 204
2014 Visible minority 36 32 12 5 12 2 0 70 18 41
2014 Non-visible minority 34 22 13 15 10 4 1 60 26 210
2011 Visible minority 31 26 10 17 9 3 4 62 27 59
2011 Non-visible minority 34 27 14 13 8 4 1 64 21 297
2008 Visible minority 24 22 19 20 13 2 0 47 34 54
2008 Non-visible minority 33 28 12 13 8 5 1 65 23 314
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 32 25 43 65
2017 Non-visible minority 26 43 32 205
2014 Visible minority 32 34 34 41
2014 Non-visible minority 31 36 33 210
2011 Visible minority 30 30 39 59
2011 Non-visible minority 36 31 32 297

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 5 9 42 10 34 0 20
2017 Non-visible minority 22 9 31 17 16 6 53
2014 Visible minority 8 23 39 23 9999 8 13
2014 Non-visible minority 19 10 35 16 9999 20 66
2011 Visible minority 5 21 50 11 9999 13 18
2011 Non-visible minority 24 10 34 21 9999 11 107
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 10 90 64
2017 Non-visible minority 10 90 204
2014 Non-visible minority 10 90 209

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 49 21
2014 Non-visible minority 38 21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 68 21
2014 Non-visible minority 81 21

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 21
2014 Non-visible minority 0 21

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 21
2014 Non-visible minority 0 21

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 21
2014 Non-visible minority 0 21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 43 21
2014 Non-visible minority 33 21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 38 21
2014 Non-visible minority 57 21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 49 21
2014 Non-visible minority 48 21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 41 21
2014 Non-visible minority 29 21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 55 21
2014 Non-visible minority 57 21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 21
2014 Non-visible minority 0 21

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 21

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 33 21
2014 Non-visible minority 62 21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 62 21
2014 Non-visible minority 43 21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 23 21
2014 Non-visible minority 24 21

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 22 21

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 21

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 23 21
2014 Non-visible minority 0 18

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 45 21
2014 Non-visible minority 72 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 21
2014 Non-visible minority 0 18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 45 21
2014 Non-visible minority 73 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 84 16 21

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 16 9 3 3 31 10 74 10 65
2017 Non-visible minority 29 19 16 2 2 25 6 70 6 203
2014 Visible minority 15 19 15 2 5 34 10 61 13 41
2014 Non-visible minority 26 13 16 5 3 32 5 62 13 210

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 24 4 7 0 13 1 86 9 65
2017 Non-visible minority 46 28 10 3 1 11 1 84 5 204
2014 Visible minority 36 25 17 5 5 12 0 69 11 41
2014 Non-visible minority 42 28 15 6 2 8 0 75 9 210
2011 Visible minority 42 30 14 7 2 5 0 76 9 59
2011 Non-visible minority 42 33 13 3 3 4 0 79 7 296
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 51 8 6 0 3 8 84 7 65
2017 Non-visible minority 31 45 5 3 4 2 10 86 8 205
2014 Visible minority 24 51 14 8 0 0 2 77 8 41
2014 Non-visible minority 39 42 6 3 1 1 8 89 5 210
2011 Visible minority 31 47 5 5 2 2 9 87 8 59
2011 Non-visible minority 30 49 4 7 2 1 6 86 10 295
2008 Visible minority 22 46 17 7 2 2 4 73 10 54
2008 Non-visible minority 31 42 6 6 4 1 9 82 11 314

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 22 17 3 0 27 14 66 5 65
2017 Non-visible minority 17 19 21 4 2 28 8 58 9 204
2014 Visible minority 12 15 27 3 5 39 0 44 12 41
2014 Non-visible minority 19 19 14 9 3 27 8 59 20 210
2011 Visible minority 14 18 21 2 5 31 9 54 11 59
2011 Non-visible minority 17 22 23 5 3 26 4 56 11 296

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 25 4 2 0 14 9 93 2 65
2017 Non-visible minority 49 21 7 4 2 6 11 85 6 205
2014 Visible minority 41 29 10 2 5 10 2 80 8 41
2014 Non-visible minority 39 31 12 3 3 5 8 79 7 210
2011 Visible minority 41 23 13 3 0 13 7 80 4 59
2011 Non-visible minority 40 32 11 3 2 6 6 81 6 296
2008 Visible minority 41 20 15 9 4 7 4 69 15 54
2008 Non-visible minority 35 30 9 5 1 12 8 80 8 313

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 30 7 2 0 16 9 88 2 65
2017 Non-visible minority 37 26 8 3 3 12 11 82 7 204
2014 Visible minority 31 37 7 5 10 7 2 76 16 41
2014 Non-visible minority 33 30 13 6 1 10 7 76 8 210
2011 Visible minority 32 25 16 9 0 12 7 70 10 59
2011 Non-visible minority 30 32 16 5 3 8 6 72 9 295
2008 Visible minority 30 19 17 15 9 6 6 54 27 54
2008 Non-visible minority 27 28 11 11 5 11 8 67 19 314
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 5 95 205
2014 Non-visible minority 4 96 210

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 23 9 1 1 34 7 80 5 65
2017 Non-visible minority 26 10 18 3 1 38 5 63 6 205
2014 Visible minority 19 10 12 2 2 44 10 63 10 41
2014 Non-visible minority 30 12 16 0 1 36 4 70 3 209

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 37 5 1 2 10 3 91 3 64
2017 Non-visible minority 50 23 9 2 1 15 0 87 3 205
2014 Visible minority 36 29 10 2 2 17 3 81 6 41
2014 Non-visible minority 48 27 14 1 1 9 0 82 3 210
2011 Visible minority 41 30 15 5 0 8 0 78 6 59
2011 Non-visible minority 49 32 11 2 1 5 0 85 4 297
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 26 14 2 7 0 0 78 9 64
2017 Non-visible minority 54 29 12 4 2 0 0 82 6 205

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 22 22 24 7 0 2 47 31 65
2017 Non-visible minority 19 33 24 17 6 0 0 52 24 203

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 26 15 18 11 0 3 55 30 65
2017 Non-visible minority 20 33 27 13 6 0 0 53 20 205

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 28 18 20 12 0 2 49 33 64
2017 Non-visible minority 23 32 20 16 8 1 0 56 24 204

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 24 9 13 1 0 5 75 16 65
2017 Non-visible minority 45 28 14 5 4 0 4 76 9 203

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 36 21 10 6 0 0 63 16 65
2017 Non-visible minority 29 31 21 11 7 0 0 60 19 203

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 33 22 13 4 0 1 60 17 64
2017 Non-visible minority 30 32 23 10 6 0 0 62 16 203

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 21 21 19 15 0 0 45 34 64
2017 Non-visible minority 19 35 23 15 7 1 0 55 22 202

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 24 20 13 12 0 0 55 24 64
2017 Non-visible minority 23 39 22 11 5 0 0 61 17 203

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 33 22 12 6 0 3 60 18 64
2017 Non-visible minority 22 41 19 12 6 0 0 63 18 203

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 66 17 5 5 4 3 2 87 9 65
2017 Non-visible minority 63 22 10 3 2 0 0 84 5 205

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 73 8 10 3 1 2 3 85 5 64
2017 Non-visible minority 84 7 2 3 1 1 0 93 4 204

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 24 11 4 0 0 3 84 4 65
2017 Non-visible minority 65 26 5 1 1 1 1 92 2 205

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 24 8 7 1 0 3 83 8 65
2017 Non-visible minority 64 17 9 7 2 0 0 82 10 205

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 20 4 0 1 0 20 93 2 65
2017 Non-visible minority 57 11 3 1 1 0 28 93 2 205

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 69 17 1 8 0 0 4 90 9 65
2017 Non-visible minority 71 18 3 0 0 1 7 97 0 205

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 18 13 6 5 0 4 75 12 65
2017 Non-visible minority 68 19 9 2 1 1 0 87 3 205

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 39 12 5 3 0 1 79 8 65
2017 Non-visible minority 49 30 14 4 1 1 0 80 6 204

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 40 35 8 2 0 0 55 10 65
2017 Non-visible minority 13 35 38 11 2 0 0 48 14 205

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 14 38 29 8 2 0 37 25 64
2017 Non-visible minority 8 13 46 24 9 0 0 32 21 204

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 42 8 8 2 4 0 82 10 64
2017 Non-visible minority 48 38 6 6 1 2 0 87 7 204

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 34 9 9 1 4 0 80 11 65
2017 Non-visible minority 42 37 9 8 3 0 0 79 12 205
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 15 85 65
2017 Non-visible minority 15 85 204
2014 Non-visible minority 12 88 209

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 80 20 10
2017 Non-visible minority 85 15 30
2014 Non-visible minority 81 19 26

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-visible minority 46 40 7 4 0 4 0 89 4 25
2014 Non-visible minority 58 28 5 4 5 0 0 86 9 21
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 16 12 3 6 7 1 60 40 65
2017 Non-visible minority 51 29 8 2 3 6 0 55 45 204

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 33 22
2017 Non-visible minority 8 84

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 46 22
2017 Non-visible minority 25 84

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 22
2017 Non-visible minority 13 84

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 44 22
2017 Non-visible minority 42 84

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 22
2017 Non-visible minority 3 84

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 54 22
2017 Non-visible minority 45 84

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 9 54 19 4 4 10 23
2017 Non-visible minority 15 71 7 2 1 3 82

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 28 5 5 0 4 8 88 6 23
2017 Non-visible minority 67 16 4 0 0 1 12 95 0 88

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 13 9 17 8 14 8 31 37 36 23
2017 Non-visible minority 6 6 15 7 9 8 49 27 38 88
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