2017 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	31	1	5	0	94	5	86
2017	3 to 10 years in current department or agency	57	40	0	2	0	98	2	105
2017	11 to 20 years in current department or agency	63	29	3	5	0	92	5	65
2017	More than 20 years in current department or agency	53	38	8	0	0	92	0	11
2014	Less than 3 years in current department or agency	51	39	2	2	6	90	8	51
2014	3 to 10 years in current department or agency	47	40	1	8	2	88	11	134
2014	11 to 20 years in current department or agency	50	42	2	4	2	91	6	46
2014	More than 20 years in current department or agency	53	40	0	7	0	93	7	15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	89	9	0	1	0	0	0	99	1	86
2017	3 to 10 years in current department or agency	87	8	0	1	0	1	3	99	1	105
2017	11 to 20 years in current department or agency	87	7	3	0	0	2	2	97	0	65
2017	More than 20 years in current department or agency	72	18	0	10	0	0	0	90	10	11
2014	Less than 3 years in current department or agency	74	16	0	0	0	4	6	100	0	51
2014	3 to 10 years in current department or agency	79	13	2	1	1	1	4	96	2	134
2014	11 to 20 years in current department or agency	81	15	4	0	0	0	0	96	0	46
2014	More than 20 years in current department or agency	80	13	7	0	0	0	0	93	0	15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	83	7	1	6	3	1	90	8	86
2017	3 to 10 years in current department or agency	82	9	2	1	1	4	96	2	104
2017	11 to 20 years in current department or agency	79	13	3	1	0	3	95	1	65
2017	More than 20 years in current department or agency	90	10	0	0	0	0	100	0	11
2014	Less than 3 years in current department or agency	74	8	10	2	0	6	88	2	51
2014	3 to 10 years in current department or agency	79	9	2	2	2	6	94	5	134
2014	11 to 20 years in current department or agency	77	13	6	2	2	0	90	4	46
2014	More than 20 years in current department or agency	80	20	0	0	0	0	100	0	15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	31	7	7	2	85	9	86
2017	3 to 10 years in current department or agency	54	29	5	8	4	83	12	105
2017	11 to 20 years in current department or agency	56	31	7	3	3	87	6	65
2017	More than 20 years in current department or agency	66	0	0	26	8	66	34	11
2014	Less than 3 years in current department or agency	57	32	4	2	6	88	8	51
2014	3 to 10 years in current department or agency	66	25	3	3	3	91	6	134
2014	11 to 20 years in current department or agency	68	25	2	2	2	94	4	46
2014	More than 20 years in current department or agency	67	33	0	0	0	100	0	15

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	30	13	9	5	73	14	86
2017	3 to 10 years in current department or agency	40	43	7	9	2	82	11	105
2017	11 to 20 years in current department or agency	45	31	7	15	2	76	17	65
2017	More than 20 years in current department or agency	35	38	10	17	0	74	17	11
2014	Less than 3 years in current department or agency	30	45	6	14	6	75	20	51
2014	3 to 10 years in current department or agency	30	44	10	11	5	74	17	134
2014	11 to 20 years in current department or agency	35	50	6	4	4	85	8	46
2014	More than 20 years in current department or agency	39	47	6	7	0	87	7	15

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	45	7	4	2	0	87	6	86
2017	3 to 10 years in current department or agency	48	36	6	5	5	1	85	9	105
2017	11 to 20 years in current department or agency	55	33	8	4	0	0	88	4	65
2017	More than 20 years in current department or agency	46	54	0	0	0	0	100	0	11
2014	Less than 3 years in current department or agency	43	32	15	4	6	0	75	10	51
2014	3 to 10 years in current department or agency	43	40	7	6	5	0	83	10	134
2014	11 to 20 years in current department or agency	40	47	8	2	2	0	88	4	47
2014	More than 20 years in current department or agency	33	40	14	14	0	0	73	14	15

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	39	5	7	2	86	9	86
2017	3 to 10 years in current department or agency	56	37	2	6	0	92	6	105
2017	11 to 20 years in current department or agency	59	30	8	1	1	89	3	65
2017	More than 20 years in current department or agency	55	35	0	10	0	90	10	11
2014	Less than 3 years in current department or agency	55	24	12	0	10	79	10	51
2014	3 to 10 years in current department or agency	46	40	4	6	4	86	10	134
2014	11 to 20 years in current department or agency	46	41	6	2	4	88	6	47
2014	More than 20 years in current department or agency	39	34	7	20	0	73	20	15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	29	3	4	1	92	5	86
2017	3 to 10 years in current department or agency	70	24	3	2	1	94	3	104
2017	11 to 20 years in current department or agency	73	24	1	0	2	97	2	65
2017	More than 20 years in current department or agency	82	18	0	0	0	100	0	11
2014	Less than 3 years in current department or agency	61	29	8	2	0	90	2	51
2014	3 to 10 years in current department or agency	55	36	4	3	2	91	5	134
2014	11 to 20 years in current department or agency	57	31	8	4	0	88	4	47
2014	More than 20 years in current department or agency	67	33	0	0	0	100	0	15

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	24	14	5	1	0	0	80	6	84
2017	3 to 10 years in current department or agency	53	29	7	7	2	2	0	84	9	105
2017	11 to 20 years in current department or agency	55	31	7	5	2	0	0	87	6	65
2017	More than 20 years in current department or agency	54	19	10	17	0	0	0	73	17	11
2014	Less than 3 years in current department or agency	42	45	6	8	0	0	0	86	8	51
2014	3 to 10 years in current department or agency	45	37	5	7	5	0	0	82	13	133
2014	11 to 20 years in current department or agency	48	23	17	8	2	0	2	73	10	47
2014	More than 20 years in current department or agency	33	47	0	20	0	0	0	80	20	15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	20	12	13	4	7	10	66	21	86
2017	3 to 10 years in current department or agency	33	23	14	10	9	1	9	63	21	105
2017	11 to 20 years in current department or agency	37	28	1	12	13	0	9	72	26	65
2017	More than 20 years in current department or agency	18	27	0	29	9	9	9	54	46	11
2014	Less than 3 years in current department or agency	36	16	6	12	16	0	15	61	32	51
2014	3 to 10 years in current department or agency	27	24	10	17	13	1	7	56	33	134
2014	11 to 20 years in current department or agency	34	28	8	10	16	0	2	64	27	47
2014	More than 20 years in current department or agency	20	13	14	27	7	0	20	41	42	15

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	45	10	6	2	0	82	8	86
2017	3 to 10 years in current department or agency	39	46	6	5	4	1	86	9	105
2017	11 to 20 years in current department or agency	50	40	3	3	4	0	90	7	65
2017	More than 20 years in current department or agency	55	37	0	8	0	0	92	8	11
2014	Less than 3 years in current department or agency	36	47	4	6	8	0	83	14	51
2014	3 to 10 years in current department or agency	35	46	7	5	8	0	80	13	134
2014	11 to 20 years in current department or agency	42	39	4	12	2	0	81	15	47
2014	More than 20 years in current department or agency	40	33	6	20	0	0	73	20	15

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	39	17	2	1	80	3	86
2017	3 to 10 years in current department or agency	39	36	8	15	2	75	17	105
2017	11 to 20 years in current department or agency	45	32	9	11	3	77	14	65
2017	More than 20 years in current department or agency	17	73	0	10	0	90	10	11
2014	Less than 3 years in current department or agency	53	31	10	2	4	84	6	51
2014	3 to 10 years in current department or agency	38	35	10	11	6	74	16	134
2014	11 to 20 years in current department or agency	38	31	21	6	4	69	10	47
2014	More than 20 years in current department or agency	26	20	20	27	7	46	34	15

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	45	12	11	0	77	11	86
2017	3 to 10 years in current department or agency	38	40	9	10	2	78	13	105
2017	11 to 20 years in current department or agency	48	41	5	5	1	89	6	65
2017	More than 20 years in current department or agency	54	27	10	8	0	82	8	11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	41	7	8	0	85	8	86
2017	3 to 10 years in current department or agency	53	32	7	7	2	85	9	105
2017	11 to 20 years in current department or agency	60	32	8	0	0	92	0	65
2017	More than 20 years in current department or agency	63	28	8	0	0	92	0	11
2014	Less than 3 years in current department or agency	53	39	6	0	2	92	2	51
2014	3 to 10 years in current department or agency	50	40	5	2	3	90	5	134
2014	11 to 20 years in current department or agency	52	35	8	4	0	88	4	47
2014	More than 20 years in current department or agency	59	20	20	0	0	80	0	15

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	40	7	3	2	1	88	5	86
2017	3 to 10 years in current department or agency	43	36	9	11	2	0	79	12	105
2017	11 to 20 years in current department or agency	48	31	11	3	6	0	79	10	65
2017	More than 20 years in current department or agency	34	47	8	10	0	0	82	10	11

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	33	11	3	0	86	3	86
2017	3 to 10 years in current department or agency	57	32	5	5	1	89	6	105
2017	11 to 20 years in current department or agency	65	33	0	0	2	98	2	64
2017	More than 20 years in current department or agency	73	18	0	8	0	92	8	11
2014	Less than 3 years in current department or agency	62	26	8	0	4	88	4	50
2014	3 to 10 years in current department or agency	61	29	5	3	2	90	5	134
2014	11 to 20 years in current department or agency	61	29	2	6	2	90	8	47
2014	More than 20 years in current department or agency	66	7	13	14	0	73	14	15

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	37	9	10	2	3	78	12	86
2017	3 to 10 years in current department or agency	35	42	13	9	1	0	77	10	105
2017	11 to 20 years in current department or agency	45	38	12	2	3	0	84	5	64
2017	More than 20 years in current department or agency	45	27	10	18	0	0	72	18	11
2014	Less than 3 years in current department or agency	26	49	14	6	6	0	75	12	51
2014	3 to 10 years in current department or agency	30	45	6	16	4	0	75	19	134
2014	11 to 20 years in current department or agency	38	35	15	6	6	0	73	12	47
2014	More than 20 years in current department or agency	26	27	13	14	20	0	53	34	15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	32	8	9	0	1	83	9	86
2017	3 to 10 years in current department or agency	47	36	10	6	1	0	84	7	105
2017	11 to 20 years in current department or agency	47	35	6	8	3	0	82	11	64
2017	More than 20 years in current department or agency	63	0	37	0	0	0	63	0	11
2014	Less than 3 years in current department or agency	36	47	6	6	6	0	83	12	51
2014	3 to 10 years in current department or agency	39	40	6	11	4	0	79	15	134
2014	11 to 20 years in current department or agency	42	27	23	2	6	0	69	8	47
2014	More than 20 years in current department or agency	33	20	7	20	20	0	53	40	15

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	39	6	10	0	85	10	85
2017	3 to 10 years in current department or agency	46	38	10	5	1	84	6	105
2017	11 to 20 years in current department or agency	50	37	10	2	1	87	3	64
2017	More than 20 years in current department or agency	45	28	27	0	0	73	0	11
2014	Less than 3 years in current department or agency	43	37	10	4	6	81	10	51
2014	3 to 10 years in current department or agency	43	34	11	9	4	77	13	134
2014	11 to 20 years in current department or agency	48	25	10	8	8	73	17	47
2014	More than 20 years in current department or agency	40	13	20	14	14	53	27	15

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	37	7	4	2	86	7	86
2017	3 to 10 years in current department or agency	46	38	7	7	3	83	9	105
2017	11 to 20 years in current department or agency	58	34	3	1	3	92	5	63
2017	More than 20 years in current department or agency	55	27	18	0	0	82	0	11
2014	Less than 3 years in current department or agency	53	29	8	6	4	83	10	51
2014	3 to 10 years in current department or agency	48	35	7	5	5	83	10	134
2014	11 to 20 years in current department or agency	52	31	2	12	2	83	15	47
2014	More than 20 years in current department or agency	33	40	6	20	0	73	20	15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	34	14	2	2	1	0	81	4	85
2017	3 to 10 years in current department or agency	31	49	15	1	4	0	0	80	5	105
2017	11 to 20 years in current department or agency	32	45	14	8	1	0	0	77	9	65
2017	More than 20 years in current department or agency	36	28	10	17	9	0	0	64	26	11
2014	Less than 3 years in current department or agency	46	36	11	6	0	0	0	83	6	51
2014	3 to 10 years in current department or agency	39	34	17	7	1	1	1	74	9	134
2014	11 to 20 years in current department or agency	24	45	19	8	2	0	2	70	10	47
2014	More than 20 years in current department or agency	13	60	13	7	7	0	0	73	14	15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	16	37	17	16	3	4	36	24	85
2017	3 to 10 years in current department or agency	11	25	41	14	8	0	1	22	36	105
2017	11 to 20 years in current department or agency	18	16	41	21	4	0	0	25	34	65
2017	More than 20 years in current department or agency	0	29	36	35	0	0	0	35	29	11
2014	Less than 3 years in current department or agency	10	13	42	25	8	0	2	34	24	51
2014	3 to 10 years in current department or agency	12	24	40	12	10	1	1	23	37	134
2014	11 to 20 years in current department or agency	12	23	42	15	6	0	2	21	36	47
2014	More than 20 years in current department or agency	13	27	47	7	0	0	6	7	43	15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	9	19	25	34	4	5	65	13	86
2017	3 to 10 years in current department or agency	5	12	33	28	21	0	2	50	17	105
2017	11 to 20 years in current department or agency	8	9	33	28	21	2	0	50	17	65
2017	More than 20 years in current department or agency	0	10	37	25	28	0	0	53	10	11
2014	Less than 3 years in current department or agency	10	2	22	34	24	2	6	63	13	50
2014	3 to 10 years in current department or agency	7	17	27	32	13	4	1	46	25	133
2014	11 to 20 years in current department or agency	4	15	34	25	18	0	4	45	19	47
2014	More than 20 years in current department or agency	7	7	46	27	7	0	6	36	15	15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	31	22	13	15	3	2	30	48	86
2017	3 to 10 years in current department or agency	19	25	24	21	11	0	0	32	44	105
2017	11 to 20 years in current department or agency	18	18	36	17	11	0	0	28	36	64
2017	More than 20 years in current department or agency	9	19	37	35	0	0	0	35	27	11
2014	Less than 3 years in current department or agency	18	20	25	18	10	4	6	30	42	51
2014	3 to 10 years in current department or agency	26	22	26	16	7	1	2	24	49	134
2014	11 to 20 years in current department or agency	18	19	34	18	8	0	2	27	38	47
2014	More than 20 years in current department or agency	14	27	40	13	0	0	6	14	43	15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	10	30	28	24	1	1	53	16	86
2017	3 to 10 years in current department or agency	8	22	43	20	7	0	0	28	30	105
2017	11 to 20 years in current department or agency	15	18	42	18	7	0	0	25	33	65
2017	More than 20 years in current department or agency	0	19	63	18	0	0	0	18	19	11
2014	Less than 3 years in current department or agency	2	12	36	26	22	0	2	49	14	50
2014	3 to 10 years in current department or agency	12	21	39	16	10	1	1	26	34	134
2014	11 to 20 years in current department or agency	2	21	57	16	4	0	0	20	23	47
2014	More than 20 years in current department or agency	7	35	29	22	0	0	7	23	46	14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	16	23	24	22	4	7	52	22	85
2017	3 to 10 years in current department or agency	14	31	32	15	7	0	0	23	45	105
2017	11 to 20 years in current department or agency	19	23	34	15	6	2	1	21	43	65
2017	More than 20 years in current department or agency	17	10	54	19	0	0	0	19	27	11
2014	Less than 3 years in current department or agency	8	36	18	22	10	4	4	34	47	51
2014	3 to 10 years in current department or agency	25	25	35	8	6	1	1	14	51	134
2014	11 to 20 years in current department or agency	21	29	36	12	2	0	0	14	50	47
2014	More than 20 years in current department or agency	33	34	13	14	0	0	6	14	72	15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	8	14	29	30	8	5	68	15	86
2017	3 to 10 years in current department or agency	2	11	24	42	20	0	2	63	13	105
2017	11 to 20 years in current department or agency	2	9	24	52	12	1	0	65	11	64
2017	More than 20 years in current department or agency	0	0	38	36	9	0	18	54	0	11
2014	Less than 3 years in current department or agency	4	14	24	24	24	4	6	53	20	50
2014	3 to 10 years in current department or agency	6	9	26	37	13	1	7	55	16	134
2014	11 to 20 years in current department or agency	2	13	40	21	16	2	6	40	16	47
2014	More than 20 years in current department or agency	0	19	27	34	7	0	13	47	22	15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	22	30	13	16	4	4	32	36	86
2017	3 to 10 years in current department or agency	13	25	40	12	9	1	0	21	38	105
2017	11 to 20 years in current department or agency	14	17	38	21	9	1	0	30	32	65
2017	More than 20 years in current department or agency	0	29	36	36	0	0	0	36	29	11
2014	Less than 3 years in current department or agency	10	20	31	22	10	2	6	34	32	51
2014	3 to 10 years in current department or agency	20	25	33	13	7	1	1	21	45	134
2014	11 to 20 years in current department or agency	12	21	43	12	10	0	2	23	34	47
2014	More than 20 years in current department or agency	20	34	27	13	0	0	6	14	58	15

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	76	10	1	3	5	1	4	91	8	85
2017	3 to 10 years in current department or agency	74	12	3	1	2	0	8	93	3	105
2017	11 to 20 years in current department or agency	76	11	1	5	1	0	5	92	6	65
2017	More than 20 years in current department or agency	72	28	0	0	0	0	0	100	0	11
2014	Less than 3 years in current department or agency	70	4	10	6	0	0	10	83	7	51
2014	3 to 10 years in current department or agency	73	7	7	1	2	1	9	89	3	134
2014	11 to 20 years in current department or agency	82	4	8	2	2	0	2	88	4	47
2014	More than 20 years in current department or agency	80	20	0	0	0	0	0	100	0	15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	26	5	2	4	11	8	86	8	84
2017	3 to 10 years in current department or agency	45	26	14	7	3	4	2	75	10	104
2017	11 to 20 years in current department or agency	51	25	5	10	5	0	4	80	15	65
2017	More than 20 years in current department or agency	45	19	8	10	8	0	9	71	20	11
2014	Less than 3 years in current department or agency	33	34	8	4	2	16	4	83	7	51
2014	3 to 10 years in current department or agency	44	28	10	10	4	2	1	74	15	134
2014	11 to 20 years in current department or agency	40	35	12	4	2	4	2	80	7	47
2014	More than 20 years in current department or agency	47	40	7	0	7	0	0	86	7	15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	29	6	4	2	1	1	88	6	85
2017	3 to 10 years in current department or agency	57	24	7	10	3	0	0	80	13	105
2017	11 to 20 years in current department or agency	61	27	3	6	3	0	0	87	10	65
2017	More than 20 years in current department or agency	55	35	0	10	0	0	0	90	10	11
2014	Less than 3 years in current department or agency	71	8	6	8	4	4	0	82	12	51
2014	3 to 10 years in current department or agency	59	20	3	10	7	1	1	80	17	134
2014	11 to 20 years in current department or agency	55	27	10	4	4	0	0	81	8	47
2014	More than 20 years in current department or agency	53	20	13	7	7	0	0	73	14	15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	28	11	2	1	6	2	84	4	85
2017	3 to 10 years in current department or agency	56	30	8	5	2	0	0	86	7	105
2017	11 to 20 years in current department or agency	55	35	3	7	0	0	0	90	7	64
2017	More than 20 years in current department or agency	37	45	0	18	0	0	0	82	18	11
2014	Less than 3 years in current department or agency	57	27	8	0	6	2	0	86	6	51
2014	3 to 10 years in current department or agency	51	31	6	6	2	0	3	85	8	134
2014	11 to 20 years in current department or agency	49	39	4	6	0	0	2	90	6	47
2014	More than 20 years in current department or agency	27	40	14	20	0	0	0	66	20	15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	28	7	2	2	17	0	86	5	86
2017	3 to 10 years in current department or agency	49	27	7	8	3	7	0	81	11	104
2017	11 to 20 years in current department or agency	56	20	12	7	1	3	0	79	9	64
2017	More than 20 years in current department or agency	27	38	9	8	10	8	0	71	20	11
2014	Less than 3 years in current department or agency	45	29	6	4	4	10	2	84	9	51
2014	3 to 10 years in current department or agency	46	29	7	5	5	4	4	81	11	134
2014	11 to 20 years in current department or agency	42	29	15	2	4	8	0	77	7	47
2014	More than 20 years in current department or agency	33	13	27	14	7	7	0	50	22	15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	13	19	10	5	29	2	50	22	86
2017	3 to 10 years in current department or agency	23	31	10	13	5	17	2	66	22	103
2017	11 to 20 years in current department or agency	33	32	12	8	5	7	3	72	14	65
2017	More than 20 years in current department or agency	10	36	18	27	0	0	9	51	30	11
2014	Less than 3 years in current department or agency	20	26	6	6	6	34	4	73	18	51
2014	3 to 10 years in current department or agency	24	29	14	11	7	8	7	63	20	134
2014	11 to 20 years in current department or agency	24	31	14	10	2	16	2	67	15	47
2014	More than 20 years in current department or agency	14	13	34	27	0	13	0	30	31	15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	20	3	6	0	0	91	6	86
2017	3 to 10 years in current department or agency	61	29	5	4	1	0	90	5	104
2017	11 to 20 years in current department or agency	68	26	2	2	3	0	93	5	64
2017	More than 20 years in current department or agency	45	46	0	8	0	0	92	8	11
2014	Less than 3 years in current department or agency	65	29	0	0	6	0	94	6	51
2014	3 to 10 years in current department or agency	60	31	4	3	1	1	92	4	134
2014	11 to 20 years in current department or agency	63	27	6	2	2	0	90	4	47
2014	More than 20 years in current department or agency	40	46	14	0	0	0	86	0	15

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	36	6	6	0	1	2	88	7	86
2017	3 to 10 years in current department or agency	47	34	5	10	4	0	0	81	14	105
2017	11 to 20 years in current department or agency	65	23	4	8	0	0	0	87	8	65
2017	More than 20 years in current department or agency	47	36	8	9	0	0	0	83	9	11
2014	Less than 3 years in current department or agency	63	24	6	2	4	0	2	88	6	51
2014	3 to 10 years in current department or agency	51	37	4	4	4	0	0	89	7	134
2014	11 to 20 years in current department or agency	56	29	15	0	0	0	0	85	0	47
2014	More than 20 years in current department or agency	39	34	13	14	0	0	0	73	14	15

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	30	4	4	0	1	2	92	4	86
2017	3 to 10 years in current department or agency	56	28	8	5	2	1	0	85	7	105
2017	11 to 20 years in current department or agency	66	23	1	10	0	0	0	89	10	65
2017	More than 20 years in current department or agency	45	36	18	0	0	0	0	82	0	11
2014	Less than 3 years in current department or agency	63	22	6	4	2	4	0	88	6	51
2014	3 to 10 years in current department or agency	54	30	7	3	4	1	1	86	7	134
2014	11 to 20 years in current department or agency	56	31	6	2	2	2	0	89	4	47
2014	More than 20 years in current department or agency	53	20	7	14	7	0	0	73	20	15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	28	6	6	0	4	2	87	7	86
2017	3 to 10 years in current department or agency	53	33	6	3	5	0	0	87	8	105
2017	11 to 20 years in current department or agency	65	21	4	8	2	0	0	86	10	65
2017	More than 20 years in current department or agency	45	36	0	18	0	0	0	82	18	11
2014	Less than 3 years in current department or agency	65	24	6	2	4	0	0	88	6	51
2014	3 to 10 years in current department or agency	55	33	3	5	4	0	0	88	9	134
2014	11 to 20 years in current department or agency	61	31	2	4	2	0	0	92	6	47
2014	More than 20 years in current department or agency	53	20	6	14	7	0	0	73	20	15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	7	0	2	3	6	95	5	86
2017	3 to 10 years in current department or agency	78	10	2	2	1	7	95	3	105
2017	11 to 20 years in current department or agency	84	5	1	0	3	7	95	3	64
2017	More than 20 years in current department or agency	72	20	8	0	0	0	92	0	11
2014	Less than 3 years in current department or agency	69	8	6	2	6	10	85	9	51
2014	3 to 10 years in current department or agency	75	7	2	2	2	11	92	5	134
2014	11 to 20 years in current department or agency	80	6	8	2	2	2	87	4	47
2014	More than 20 years in current department or agency	80	20	0	0	0	0	100	0	15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	23	4	8	2	2	4	85	11	86
2017	3 to 10 years in current department or agency	54	28	6	4	5	2	1	84	9	105
2017	11 to 20 years in current department or agency	63	23	3	10	0	0	1	87	10	65
2017	More than 20 years in current department or agency	69	11	0	0	0	10	10	100	0	10
2014	Less than 3 years in current department or agency	35	30	14	4	4	6	7	75	9	51
2014	3 to 10 years in current department or agency	56	22	3	8	7	1	4	81	15	134
2014	11 to 20 years in current department or agency	69	15	4	0	6	2	4	89	7	46
2014	More than 20 years in current department or agency	40	14	13	0	20	7	7	62	23	15

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	26	3	3	2	0	3	91	6	86
2017	3 to 10 years in current department or agency	62	23	5	6	3	1	0	86	9	105
2017	11 to 20 years in current department or agency	71	18	1	10	0	0	0	89	10	65
2017	More than 20 years in current department or agency	45	36	0	18	0	0	0	82	18	11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	21	3	1	2	1	2	93	3	86
2017	3 to 10 years in current department or agency	62	20	8	5	3	2	0	84	8	104
2017	11 to 20 years in current department or agency	69	21	3	3	3	0	0	90	6	65
2017	More than 20 years in current department or agency	54	36	10	0	0	0	0	90	0	11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	23	5	5	1	2	90	6	86
2017	3 to 10 years in current department or agency	60	20	9	7	4	0	80	11	105
2017	11 to 20 years in current department or agency	67	21	6	3	3	0	87	7	64
2017	More than 20 years in current department or agency	37	45	18	0	0	0	82	0	11
2014	Less than 3 years in current department or agency	61	26	4	8	2	0	87	10	51
2014	3 to 10 years in current department or agency	63	20	7	6	4	0	84	10	134
2014	11 to 20 years in current department or agency	58	32	4	4	2	0	89	6	46
2014	More than 20 years in current department or agency	40	33	14	7	7	0	73	14	15

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	18	15	0	8	7	13	71	10	12
2017	3 to 10 years in current department or agency	49	25	16	3	2	0	5	78	6	39
2017	11 to 20 years in current department or agency	58	23	4	14	0	0	0	82	14	23
2014	3 to 10 years in current department or agency	51	22	2	7	5	3	10	83	14	41
2014	11 to 20 years in current department or agency	61	31	0	0	0	0	7	100	0	13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	33	8	1	1	4	0	90	2	86
2017	3 to 10 years in current department or agency	34	41	6	12	3	4	0	79	15	105
2017	11 to 20 years in current department or agency	39	42	11	8	0	0	0	81	8	65
2017	More than 20 years in current department or agency	0	80	11	10	0	0	0	80	10	10
2014	Less than 3 years in current department or agency	54	28	0	2	4	10	2	93	7	51
2014	3 to 10 years in current department or agency	28	42	10	12	6	2	0	72	18	134
2014	11 to 20 years in current department or agency	38	37	12	10	0	2	0	77	11	47
2014	More than 20 years in current department or agency	20	39	20	20	0	0	0	60	20	15

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	32	6	4	1	0	0	90	5	86
2017	3 to 10 years in current department or agency	37	42	7	8	5	1	0	80	13	105
2017	11 to 20 years in current department or agency	43	31	13	13	0	0	0	74	13	65
2017	More than 20 years in current department or agency	30	61	10	0	0	0	0	90	0	10
2014	Less than 3 years in current department or agency	43	38	10	0	6	2	2	84	6	51
2014	3 to 10 years in current department or agency	29	39	11	14	6	0	0	69	20	134
2014	11 to 20 years in current department or agency	38	33	12	13	4	0	0	71	17	47
2014	More than 20 years in current department or agency	13	26	46	14	0	0	0	40	14	15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	38	6	9	3	11	0	80	14	86
2017	3 to 10 years in current department or agency	25	35	13	17	6	3	0	63	24	105
2017	11 to 20 years in current department or agency	30	30	15	15	10	0	0	60	25	64
2014	Less than 3 years in current department or agency	31	40	8	8	6	6	2	77	15	51
2014	3 to 10 years in current department or agency	19	38	14	21	5	2	0	59	27	134
2014	11 to 20 years in current department or agency	34	35	8	13	6	4	0	72	20	47
2014	More than 20 years in current department or agency	13	20	47	7	7	6	0	35	14	15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	33	6	7	2	6	0	83	10	86
2017	3 to 10 years in current department or agency	42	28	11	13	5	2	0	71	18	105
2017	11 to 20 years in current department or agency	42	31	9	13	3	1	0	73	17	65
2017	More than 20 years in current department or agency	10	62	19	10	0	0	0	72	10	10
2014	Less than 3 years in current department or agency	42	32	12	4	4	4	2	79	9	50
2014	3 to 10 years in current department or agency	27	38	15	8	10	2	0	66	18	134
2014	11 to 20 years in current department or agency	38	33	13	8	4	4	0	74	13	47
2014	More than 20 years in current department or agency	20	27	20	20	0	13	0	53	23	15

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	37	12	12	1	6	1	73	14	86
2017	3 to 10 years in current department or agency	29	35	12	11	13	1	0	64	24	105
2017	11 to 20 years in current department or agency	24	45	14	12	5	0	0	69	16	64
2017	More than 20 years in current department or agency	10	49	41	0	0	0	0	59	0	10
2014	Less than 3 years in current department or agency	31	46	6	8	4	4	2	81	13	51
2014	3 to 10 years in current department or agency	19	45	14	11	10	1	0	64	21	134
2014	11 to 20 years in current department or agency	38	37	13	10	2	0	0	75	12	47
2014	More than 20 years in current department or agency	14	26	20	34	0	6	0	42	36	15

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	41	7	4	0	1	89	4	85
2017	3 to 10 years in current department or agency	40	39	11	10	0	0	79	10	104
2017	11 to 20 years in current department or agency	36	47	8	8	1	0	83	10	65
2017	More than 20 years in current department or agency	32	49	19	0	0	0	81	0	10
2014	Less than 3 years in current department or agency	53	40	4	0	4	0	92	4	51
2014	3 to 10 years in current department or agency	43	38	8	6	4	0	81	10	134
2014	11 to 20 years in current department or agency	46	27	19	6	2	0	73	8	47
2014	More than 20 years in current department or agency	40	40	0	14	0	6	86	14	15

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	34	2	1	1	5	95	2	86
2017	3 to 10 years in current department or agency	66	28	5	1	0	1	94	1	105
2017	11 to 20 years in current department or agency	64	33	3	0	0	0	97	0	65
2017	More than 20 years in current department or agency	40	49	11	0	0	0	89	0	10
2014	Less than 3 years in current department or agency	56	36	4	2	0	2	94	2	51
2014	3 to 10 years in current department or agency	55	37	3	1	2	2	94	3	134
2014	11 to 20 years in current department or agency	65	19	13	4	0	0	83	4	47
2014	More than 20 years in current department or agency	66	6	14	14	0	0	73	14	15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	45	5	4	1	9	1	89	6	86
2017	3 to 10 years in current department or agency	51	35	8	3	2	2	0	87	5	105
2017	11 to 20 years in current department or agency	59	29	8	5	0	0	0	88	5	65
2017	More than 20 years in current department or agency	70	21	0	9	0	0	0	91	9	10
2014	Less than 3 years in current department or agency	61	25	8	2	0	4	0	90	2	51
2014	3 to 10 years in current department or agency	56	29	6	3	3	1	1	88	6	132
2014	11 to 20 years in current department or agency	63	29	4	4	0	0	0	92	4	47
2014	More than 20 years in current department or agency	60	14	14	7	0	6	0	78	7	15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	33	9	14	1	13	1	72	17	86
2017	3 to 10 years in current department or agency	51	35	7	3	3	2	0	87	6	105
2017	11 to 20 years in current department or agency	57	35	6	1	0	0	0	92	1	65
2017	More than 20 years in current department or agency	61	21	19	0	0	0	0	81	0	10
2014	Less than 3 years in current department or agency	53	30	6	4	0	8	0	90	4	51
2014	3 to 10 years in current department or agency	62	28	8	1	1	0	0	90	2	134
2014	11 to 20 years in current department or agency	65	29	4	2	0	0	0	94	2	47
2014	More than 20 years in current department or agency	60	34	7	0	0	0	0	93	0	15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	30	11	10	4	14	3	71	17	85
2017	3 to 10 years in current department or agency	24	23	15	11	17	9	0	53	31	104
2017	11 to 20 years in current department or agency	27	18	24	14	11	4	1	48	27	65
2017	More than 20 years in current department or agency	10	31	39	0	0	20	0	51	0	10
2014	Less than 3 years in current department or agency	28	31	6	2	6	20	8	81	11	51
2014	3 to 10 years in current department or agency	25	22	17	17	12	6	1	50	32	134
2014	11 to 20 years in current department or agency	24	24	13	16	15	8	0	52	34	47
2014	More than 20 years in current department or agency	33	0	40	7	20	0	0	33	27	15

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	19	1	3	5	1	4	91	8	86
2017	3 to 10 years in current department or agency	68	17	8	2	1	0	5	89	3	105
2017	11 to 20 years in current department or agency	64	20	5	6	0	0	5	89	6	65
2017	More than 20 years in current department or agency	49	42	9	0	0	0	0	91	0	10
2014	Less than 3 years in current department or agency	68	14	6	4	0	0	8	89	4	50
2014	3 to 10 years in current department or agency	72	11	7	2	1	0	7	90	3	134
2014	11 to 20 years in current department or agency	69	16	10	0	2	0	2	87	2	47
2014	More than 20 years in current department or agency	67	33	0	0	0	0	0	100	0	15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	16	4	4	1	2	1	90	5	86
2017	3 to 10 years in current department or agency	67	14	7	2	1	4	5	89	3	105
2017	11 to 20 years in current department or agency	68	15	8	3	0	0	6	89	3	65
2017	More than 20 years in current department or agency	70	21	9	0	0	0	0	91	0	10
2014	Less than 3 years in current department or agency	75	13	4	0	0	4	4	96	0	51
2014	3 to 10 years in current department or agency	72	12	5	1	3	2	5	90	4	134
2014	11 to 20 years in current department or agency	69	23	8	0	0	0	0	92	0	47
2014	More than 20 years in current department or agency	80	14	7	0	0	0	0	93	0	15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	25	8	9	0	5	1	82	9	86
2017	3 to 10 years in current department or agency	36	40	8	12	4	1	0	76	16	105
2017	11 to 20 years in current department or agency	28	42	13	11	6	0	0	70	17	65
2017	More than 20 years in current department or agency	29	42	11	19	0	0	0	71	19	10
2014	Less than 3 years in current department or agency	31	41	18	4	2	4	0	76	6	51
2014	3 to 10 years in current department or agency	27	38	11	15	9	0	0	65	24	134
2014	11 to 20 years in current department or agency	36	31	23	6	2	2	0	68	8	47
2014	More than 20 years in current department or agency	34	26	13	20	7	0	0	60	27	15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	34	9	12	10	8	3	66	24	85
2017	3 to 10 years in current department or agency	18	33	8	17	17	5	3	55	37	105
2017	11 to 20 years in current department or agency	17	28	11	23	18	0	4	47	42	65
2017	More than 20 years in current department or agency	0	29	22	40	9	0	0	29	49	10
2014	Less than 3 years in current department or agency	22	26	20	10	10	10	4	54	23	51
2014	3 to 10 years in current department or agency	18	21	11	25	24	1	1	40	50	134
2014	11 to 20 years in current department or agency	22	31	10	23	13	0	2	54	36	47
2014	More than 20 years in current department or agency	20	6	13	20	34	0	6	28	58	15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	36	10	5	5	3	79	10	86
2017	3 to 10 years in current department or agency	32	45	14	7	1	2	78	8	105
2017	11 to 20 years in current department or agency	36	43	9	8	3	0	79	11	65
2017	More than 20 years in current department or agency	29	61	9	0	0	0	91	0	10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	29	6	0	0	5	94	0	85
2017	3 to 10 years in current department or agency	52	33	9	3	0	3	88	3	105
2017	11 to 20 years in current department or agency	48	38	8	2	5	0	85	6	65
2017	More than 20 years in current department or agency	49	29	11	0	10	0	79	10	10
2014	Less than 3 years in current department or agency	51	29	6	4	0	10	89	4	51
2014	3 to 10 years in current department or agency	50	34	11	1	2	2	85	4	134
2014	11 to 20 years in current department or agency	58	27	12	0	0	2	87	0	47
2014	More than 20 years in current department or agency	46	26	14	7	0	7	78	7	15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	35	5	3	0	1	0	92	3	86
2017	3 to 10 years in current department or agency	45	40	8	6	0	0	1	86	6	105
2017	11 to 20 years in current department or agency	44	43	8	3	1	0	0	87	5	65
2017	More than 20 years in current department or agency	60	22	19	0	0	0	0	81	0	10
2014	Less than 3 years in current department or agency	47	45	4	0	2	2	0	94	2	51
2014	3 to 10 years in current department or agency	46	37	7	7	2	1	0	84	9	134
2014	11 to 20 years in current department or agency	52	33	10	0	2	2	0	87	2	47
2014	More than 20 years in current department or agency	46	26	20	7	0	0	0	73	7	15

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	74	22	3	1	0	95	1	86
2017	3 to 10 years in current department or agency	63	33	3	1	0	96	1	105
2017	11 to 20 years in current department or agency	58	38	1	2	0	97	2	65
2017	More than 20 years in current department or agency	61	39	0	0	0	100	0	10
2014	Less than 3 years in current department or agency	64	26	6	4	0	90	4	51
2014	3 to 10 years in current department or agency	58	31	6	3	2	89	5	133
2014	11 to 20 years in current department or agency	65	25	8	2	0	90	2	47
2014	More than 20 years in current department or agency	46	33	20	0	0	80	0	15

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	22	6	1	3	4	90	5	86
2017	3 to 10 years in current department or agency	56	32	7	5	1	0	88	6	105
2017	11 to 20 years in current department or agency	60	28	6	7	0	0	87	7	65
2017	More than 20 years in current department or agency	51	40	9	0	0	0	91	0	10
2014	Less than 3 years in current department or agency	57	32	4	2	4	2	90	6	51
2014	3 to 10 years in current department or agency	42	36	11	7	4	0	77	11	134
2014	11 to 20 years in current department or agency	44	25	16	8	6	0	69	15	47
2014	More than 20 years in current department or agency	33	26	27	14	0	0	59	14	15

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	28	7	1	3	2	89	4	86
2017	3 to 10 years in current department or agency	53	33	7	7	1	0	86	8	105
2017	11 to 20 years in current department or agency	55	35	5	3	2	0	90	5	65
2017	More than 20 years in current department or agency	51	49	0	0	0	0	100	0	10
2014	Less than 3 years in current department or agency	57	34	2	4	4	0	90	8	51
2014	3 to 10 years in current department or agency	41	36	12	5	5	1	77	11	134
2014	11 to 20 years in current department or agency	53	20	12	10	4	0	73	15	47
2014	More than 20 years in current department or agency	33	26	34	7	0	0	59	7	15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	22	17	6	4	4	0	72	11	86
2017	3 to 10 years in current department or agency	45	25	13	12	4	1	0	71	15	105
2017	11 to 20 years in current department or agency	46	35	9	5	5	0	0	81	9	65
2017	More than 20 years in current department or agency	30	40	30	0	0	0	0	70	0	10
2014	Less than 3 years in current department or agency	39	22	10	12	10	6	2	66	23	51
2014	3 to 10 years in current department or agency	33	28	13	10	13	3	1	63	23	134
2014	11 to 20 years in current department or agency	42	20	13	12	6	6	0	67	20	47
2014	More than 20 years in current department or agency	26	7	27	34	0	0	7	35	37	15

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	37	24	38	86
2017	3 to 10 years in current department or agency	21	47	31	105
2017	11 to 20 years in current department or agency	20	46	34	65
2017	More than 20 years in current department or agency	53	28	18	11
2014	Less than 3 years in current department or agency	43	24	33	51
2014	3 to 10 years in current department or agency	29	36	35	134
2014	11 to 20 years in current department or agency	23	51	27	47
2014	More than 20 years in current department or agency	34	26	40	15

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	0	11	25	15	45	3	32
2017	3 to 10 years in current department or agency	17	9	44	26	0	4	23
2017	11 to 20 years in current department or agency	23	7	63	0	0	7	13
2014	Less than 3 years in current department or agency	9	18	28	19	9999	27	22
2014	3 to 10 years in current department or agency	10	15	49	11	9999	16	39
2014	11 to 20 years in current department or agency	36	0	27	28	9999	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	8	92	85
2017	3 to 10 years in current department or agency	9	91	105
2017	11 to 20 years in current department or agency	11	89	64
2014	Less than 3 years in current department or agency	10	90	50
2014	3 to 10 years in current department or agency	9	91	134

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	10	10	0	0	38	13	79	0	85
2017	3 to 10 years in current department or agency	32	20	15	5	4	22	3	69	11	105
2017	11 to 20 years in current department or agency	25	27	20	3	0	18	6	69	4	65
2017	More than 20 years in current department or agency	27	27	17	0	10	10	9	67	12	11
2014	Less than 3 years in current department or agency	20	6	16	2	2	43	12	56	9	51
2014	3 to 10 years in current department or agency	25	14	16	4	4	31	7	62	13	134
2014	11 to 20 years in current department or agency	26	25	16	4	2	27	0	69	8	47
2014	More than 20 years in current department or agency	33	13	7	14	7	26	0	63	28	15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	25	3	3	0	17	1	92	4	86
2017	3 to 10 years in current department or agency	50	26	8	6	1	9	0	83	8	105
2017	11 to 20 years in current department or agency	43	32	13	3	0	8	2	82	4	64
2017	More than 20 years in current department or agency	45	37	18	0	0	0	0	82	0	11
2014	Less than 3 years in current department or agency	45	26	6	6	2	15	0	84	9	51
2014	3 to 10 years in current department or agency	41	29	13	7	3	7	0	75	10	134
2014	11 to 20 years in current department or agency	42	25	23	4	0	6	0	71	4	47
2014	More than 20 years in current department or agency	40	13	27	0	7	13	0	61	8	15

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	35	7	9	7	6	15	71	20	86
2017	3 to 10 years in current department or agency	38	45	8	2	0	0	7	90	2	105
2017	11 to 20 years in current department or agency	29	60	4	0	2	0	6	94	2	65
2017	More than 20 years in current department or agency	28	46	0	8	0	0	18	90	10	11
2014	Less than 3 years in current department or agency	34	39	8	6	2	0	12	82	9	51
2014	3 to 10 years in current department or agency	41	41	5	5	1	0	6	87	7	134
2014	11 to 20 years in current department or agency	34	50	14	0	0	2	0	85	0	47
2014	More than 20 years in current department or agency	20	53	0	0	0	7	20	100	0	15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	10	19	3	0	41	17	46	8	85
2017	3 to 10 years in current department or agency	18	31	18	6	1	21	5	66	9	105
2017	11 to 20 years in current department or agency	28	19	22	1	3	17	9	64	6	65
2017	More than 20 years in current department or agency	9	27	45	0	0	19	0	44	0	11
2014	Less than 3 years in current department or agency	14	14	14	6	0	31	21	58	12	51
2014	3 to 10 years in current department or agency	17	22	13	8	6	31	3	58	21	134
2014	11 to 20 years in current department or agency	24	16	25	10	0	23	2	53	14	47
2014	More than 20 years in current department or agency	20	13	14	14	7	26	7	49	31	15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	20	4	0	1	19	15	92	2	86
2017	3 to 10 years in current department or agency	52	23	8	3	0	5	9	87	4	105
2017	11 to 20 years in current department or agency	58	24	5	7	0	0	6	87	7	65
2017	More than 20 years in current department or agency	45	9	10	8	10	0	18	66	22	11
2014	Less than 3 years in current department or agency	35	29	14	2	2	6	12	79	5	51
2014	3 to 10 years in current department or agency	38	29	11	5	4	7	6	77	10	134
2014	11 to 20 years in current department or agency	51	35	10	0	0	4	0	89	0	47
2014	More than 20 years in current department or agency	33	19	14	0	7	7	20	72	9	15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	20	5	0	0	25	15	92	0	86
2017	3 to 10 years in current department or agency	38	30	10	3	0	10	10	84	4	104
2017	11 to 20 years in current department or agency	43	29	10	6	3	2	7	79	11	65
2017	More than 20 years in current department or agency	37	36	8	0	10	0	9	80	11	11
2014	Less than 3 years in current department or agency	33	27	8	4	2	14	12	81	8	51
2014	3 to 10 years in current department or agency	31	31	13	7	4	9	5	72	13	134
2014	11 to 20 years in current department or agency	42	35	12	2	2	6	0	82	4	47
2014	More than 20 years in current department or agency	27	20	20	7	0	13	13	63	9	15

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	6	94	85
2017	3 to 10 years in current department or agency	5	95	105
2014	3 to 10 years in current department or agency	4	96	134

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	7	12	2	0	45	10	70	3	86
2017	3 to 10 years in current department or agency	27	12	15	5	1	40	1	65	10	105
2017	11 to 20 years in current department or agency	27	24	18	2	0	21	7	72	2	65
2017	More than 20 years in current department or agency	36	10	17	0	10	18	9	63	14	11
2014	Less than 3 years in current department or agency	32	12	8	0	2	40	6	82	4	50
2014	3 to 10 years in current department or agency	28	10	15	1	2	38	6	68	5	134
2014	11 to 20 years in current department or agency	26	12	22	0	0	39	0	63	0	47
2014	More than 20 years in current department or agency	34	19	14	7	0	20	6	72	9	15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	29	6	0	0	17	0	93	0	85
2017	3 to 10 years in current department or agency	52	23	8	4	1	12	0	86	5	105
2017	11 to 20 years in current department or agency	48	30	8	3	0	8	3	87	4	65
2017	More than 20 years in current department or agency	44	37	0	0	10	8	0	89	11	11
2014	Less than 3 years in current department or agency	55	24	8	0	2	12	0	89	2	51
2014	3 to 10 years in current department or agency	47	26	11	3	1	11	1	82	5	134
2014	11 to 20 years in current department or agency	42	35	17	0	0	6	0	82	0	47
2014	More than 20 years in current department or agency	34	19	27	0	0	14	6	66	0	15

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	23	18	6	6	70	12	86
2017	3 to 10 years in current department or agency	55	29	11	2	3	84	5	105
2017	11 to 20 years in current department or agency	58	32	6	1	1	91	3	64
2017	More than 20 years in current department or agency	43	38	20	0	0	80	0	11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	28	24	16	0	1	60	16	85
2017	3 to 10 years in current department or agency	16	33	23	19	9	0	49	28	104
2017	11 to 20 years in current department or agency	13	32	20	24	12	0	44	35	65
2017	More than 20 years in current department or agency	26	28	20	17	9	0	54	26	11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	32	19	10	5	2	66	15	86
2017	3 to 10 years in current department or agency	18	30	29	17	7	0	47	24	105
2017	11 to 20 years in current department or agency	15	30	26	16	15	0	44	30	65
2017	More than 20 years in current department or agency	19	45	17	19	0	0	64	19	11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	33	12	12	6	1	1	70	18	86
2017	3 to 10 years in current department or agency	19	29	21	19	11	1	0	49	30	105
2017	11 to 20 years in current department or agency	12	33	25	18	12	0	0	45	30	64
2017	More than 20 years in current department or agency	20	40	21	19	0	0	0	60	19	10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	22	6	7	2	4	83	10	85
2017	3 to 10 years in current department or agency	43	33	14	3	2	6	80	5	105
2017	11 to 20 years in current department or agency	38	21	20	13	6	2	60	20	65
2017	More than 20 years in current department or agency	39	41	10	10	0	0	81	10	10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	23	23	12	4	61	16	86
2017	3 to 10 years in current department or agency	26	33	22	8	11	59	19	105
2017	11 to 20 years in current department or agency	24	40	16	13	7	64	20	63
2017	More than 20 years in current department or agency	17	47	19	18	0	63	18	11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	28	22	6	6	1	1	65	12	86
2017	3 to 10 years in current department or agency	28	28	20	15	8	0	0	57	23	105
2017	11 to 20 years in current department or agency	25	39	25	9	2	0	0	64	11	62
2017	More than 20 years in current department or agency	17	46	18	10	10	0	0	62	20	11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	31	19	9	7	1	64	17	85
2017	3 to 10 years in current department or agency	18	29	25	18	10	0	47	28	105
2017	11 to 20 years in current department or agency	10	34	26	22	9	0	44	30	62
2017	More than 20 years in current department or agency	8	54	9	19	10	0	63	29	11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	29	26	7	8	59	15	86
2017	3 to 10 years in current department or agency	24	37	19	15	6	61	21	105
2017	11 to 20 years in current department or agency	17	42	21	15	5	58	20	62
2017	More than 20 years in current department or agency	27	36	17	10	10	63	20	11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	39	17	4	6	1	2	72	10	86
2017	3 to 10 years in current department or agency	22	39	22	13	5	0	0	61	17	105
2017	11 to 20 years in current department or agency	15	35	21	23	6	0	0	50	29	62
2017	More than 20 years in current department or agency	18	65	9	9	0	0	0	83	9	11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	16	5	2	4	2	1	89	6	86
2017	3 to 10 years in current department or agency	58	24	13	3	2	0	0	82	5	105
2017	11 to 20 years in current department or agency	66	19	7	7	1	0	0	85	8	65
2017	More than 20 years in current department or agency	45	28	18	8	0	0	0	73	8	11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	83	8	3	0	2	3	1	94	2	84
2017	3 to 10 years in current department or agency	84	7	3	4	0	1	2	93	4	105
2017	11 to 20 years in current department or agency	79	9	7	3	1	0	0	88	5	65
2017	More than 20 years in current department or agency	81	0	9	10	0	0	0	81	10	11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	74	16	5	2	0	1	1	93	2	86
2017	3 to 10 years in current department or agency	58	28	7	4	0	0	3	89	4	105
2017	11 to 20 years in current department or agency	60	30	9	0	1	0	0	90	1	65
2017	More than 20 years in current department or agency	55	26	19	0	0	0	0	81	0	11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	12	4	3	3	1	90	6	86
2017	3 to 10 years in current department or agency	55	21	12	8	2	2	78	10	105
2017	11 to 20 years in current department or agency	59	23	9	8	1	0	82	9	65
2017	More than 20 years in current department or agency	44	18	18	20	0	0	62	20	11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	8	2	0	1	24	96	1	86
2017	3 to 10 years in current department or agency	50	13	5	1	0	31	92	2	105
2017	11 to 20 years in current department or agency	53	21	3	2	2	20	92	4	65
2017	More than 20 years in current department or agency	63	9	9	0	0	19	89	0	11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	10	2	3	0	1	5	95	3	86
2017	3 to 10 years in current department or agency	68	18	4	3	0	0	7	93	3	105
2017	11 to 20 years in current department or agency	70	24	0	0	1	0	5	99	1	65
2017	More than 20 years in current department or agency	62	19	10	0	0	0	9	89	0	11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	23	18	7	4	0	1	71	11	86
2017	3 to 10 years in current department or agency	70	19	7	1	1	1	1	91	2	105
2017	11 to 20 years in current department or agency	78	14	5	0	1	1	0	93	1	65
2017	More than 20 years in current department or agency	73	18	0	0	0	0	9	100	0	11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	31	14	4	2	0	0	80	6	86
2017	3 to 10 years in current department or agency	45	30	15	6	1	2	1	77	7	105
2017	11 to 20 years in current department or agency	48	33	12	3	3	0	1	82	6	64
2017	More than 20 years in current department or agency	42	48	9	0	0	0	0	91	0	11

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	43	30	9	1	0	60	10	86
2017	3 to 10 years in current department or agency	10	36	39	11	3	1	46	14	105
2017	11 to 20 years in current department or agency	15	27	43	11	5	0	41	15	65
2017	More than 20 years in current department or agency	10	36	37	17	0	0	46	17	11

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	10	37	31	16	0	1	47	15	85
2017	3 to 10 years in current department or agency	8	16	50	22	4	0	0	26	24	105
2017	11 to 20 years in current department or agency	11	14	45	21	7	2	0	29	26	64
2017	More than 20 years in current department or agency	18	9	29	44	0	0	0	44	27	11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	42	9	4	0	6	86	5	85
2017	3 to 10 years in current department or agency	48	35	6	10	1	0	83	11	105
2017	11 to 20 years in current department or agency	49	38	4	5	3	1	88	9	64
2017	More than 20 years in current department or agency	63	37	0	0	0	0	100	0	11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	34	8	6	2	2	83	8	86
2017	3 to 10 years in current department or agency	41	36	12	8	2	1	78	10	105
2017	11 to 20 years in current department or agency	41	38	5	11	5	0	79	16	65
2017	More than 20 years in current department or agency	46	27	17	10	0	0	73	10	11

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	14	86	86
2017	3 to 10 years in current department or agency	15	85	105
2017	11 to 20 years in current department or agency	14	86	64
2014	Less than 3 years in current department or agency	13	87	51
2014	3 to 10 years in current department or agency	13	87	134

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	93	7	13
2017	3 to 10 years in current department or agency	82	18	16
2014	3 to 10 years in current department or agency	78	22	18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	33	7	0	9	92	0	12
2017	3 to 10 years in current department or agency	62	38	0	0	0	100	0	13
2014	3 to 10 years in current department or agency	80	14	0	7	0	93	7	14

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	24	12	6	6	6	2	48	52	85
2017	3 to 10 years in current department or agency	53	29	10	0	4	4	0	56	44	105
2017	11 to 20 years in current department or agency	64	22	7	0	1	6	0	68	32	65
2017	More than 20 years in current department or agency	53	27	0	0	0	20	0	66	34	11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	39
2017	3 to 10 years in current department or agency	2	43
2017	11 to 20 years in current department or agency	0	18

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	39
2017	3 to 10 years in current department or agency	21	43
2017	11 to 20 years in current department or agency	29	18

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	39
2017	3 to 10 years in current department or agency	18	43
2017	11 to 20 years in current department or agency	6	18

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	39
2017	3 to 10 years in current department or agency	56	43
2017	11 to 20 years in current department or agency	53	18

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	39
2017	3 to 10 years in current department or agency	3	43
2017	11 to 20 years in current department or agency	6	18

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	51	39
2017	3 to 10 years in current department or agency	44	43
2017	11 to 20 years in current department or agency	40	18

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	15	56	16	0	5	8	41
2017	3 to 10 years in current department or agency	14	72	3	7	0	4	43
2017	11 to 20 years in current department or agency	7	79	15	0	0	0	16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	29	3	3	5	7	93	3	41
2017	3 to 10 years in current department or agency	70	11	5	0	0	14	94	0	45
2017	11 to 20 years in current department or agency	67	10	7	0	0	16	92	0	19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	8	19	12	17	9	30	21	48	41
2017	3 to 10 years in current department or agency	2	7	7	2	9	7	65	34	40	45
2017	11 to 20 years in current department or agency	27	0	21	6	0	5	41	51	10	19

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements