2017 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 36 0 0 0 0 0 100 0 11
2014 CR 74 26 0 0 0 0 0 100 0 23
2014 CR-04 69 31 0 0 0 0 0 100 0 13
2011 CR 82 15 0 3 0 0 0 97 3 34
2011 CR-04 79 17 0 4 0 0 0 96 4 24
2008 CR 65 29 2 2 2 0 0 94 4 51
2008 CR-04 60 33 3 3 3 0 0 93 5 40

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 73 9 0 0 0 0 18 100 0 11
2014 CR 91 0 0 0 0 4 4 100 0 23
2014 CR-04 100 0 0 0 0 0 0 100 0 13
2011 CR 79 15 3 0 0 0 3 97 0 33
2011 CR-04 91 9 0 0 0 0 0 100 0 23
2008 CR 80 12 0 0 2 4 2 98 2 51
2008 CR-04 80 13 0 0 3 5 0 97 3 40

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 73 9 0 0 0 0 18 100 0 11
2014 CR 78 4 0 4 4 0 9 91 9 23
2014 CR-04 77 8 0 8 0 0 8 92 8 13
2011 CR 88 6 3 0 0 0 3 97 0 34
2011 CR-04 88 8 4 0 0 0 0 96 0 24
2008 CR 78 12 4 4 0 0 2 92 4 51
2008 CR-04 80 13 3 5 0 0 0 93 5 40

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 36 9 0 0 0 0 91 0 11
2014 CR 74 22 0 0 5 0 0 95 5 23
2014 CR-04 69 31 0 0 0 0 0 100 0 13
2011 CR 65 26 0 6 3 0 0 91 9 34
2011 CR-04 58 29 0 8 4 0 0 88 13 24

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 9 45 9 18 0 0 27 27 11
2014 CR 35 35 9 18 4 0 0 69 22 23
2014 CR-04 39 16 15 23 8 0 0 54 31 13
2011 CR 44 41 6 9 0 0 0 85 9 34
2011 CR-04 42 42 8 8 0 0 0 83 8 24
2008 CR 35 51 6 8 0 0 0 86 8 51
2008 CR-04 33 53 8 8 0 0 0 85 8 40

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 36 9 0 9 9 0 80 10 11
2014 CR 54 25 13 0 8 0 0 79 8 24
2014 CR-04 31 31 23 0 15 0 0 61 15 13
2011 CR 56 29 9 0 6 0 0 85 6 34
2011 CR-04 42 38 13 0 8 0 0 79 8 24
2008 CR 27 35 24 8 4 2 0 64 12 51
2008 CR-04 23 35 25 10 5 3 0 59 15 40

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 36 18 18 0 0 0 64 18 11
2014 CR 58 21 12 0 8 0 0 79 8 24
2014 CR-04 38 31 15 0 15 0 0 69 15 13
2011 CR 56 32 3 9 0 0 0 88 9 34
2011 CR-04 46 38 4 13 0 0 0 83 13 24
2008 CR 29 49 8 8 6 0 0 78 14 51
2008 CR-04 33 45 10 8 5 0 0 78 13 40

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 36 9 9 9 0 0 73 18 11
2014 CR 67 33 0 0 0 0 0 100 0 24
2014 CR-04 54 46 0 0 0 0 0 100 0 13

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 55 9 0 0 0 0 91 0 11
2014 CR 58 26 8 8 0 0 0 83 8 24
2014 CR-04 54 23 15 8 0 0 0 77 8 13
2011 CR 81 9 6 0 3 0 0 91 3 32
2011 CR-04 77 9 9 0 5 0 0 86 5 22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 18 18 27 0 0 0 55 27 11
2014 CR 42 21 8 4 4 4 17 79 10 24
2014 CR-04 39 23 15 8 0 8 8 73 9 13
2011 CR 39 18 12 3 3 6 18 76 8 33
2011 CR-04 35 26 9 4 4 4 17 78 11 23
2008 CR 41 29 8 2 2 6 12 86 5 51
2008 CR-04 43 33 8 3 3 8 5 86 6 40

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 73 0 0 0 9 0 100 0 11
2014 CR 42 38 12 0 8 0 0 79 8 24
2014 CR-04 23 46 15 0 15 0 0 69 15 13
2011 CR 48 39 6 3 3 0 0 88 6 33
2011 CR-04 48 35 9 4 4 0 0 83 9 23
2008 CR 35 33 20 12 0 0 0 69 12 51
2008 CR-04 35 35 20 10 0 0 0 70 10 40

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 27 27 9 9 0 0 55 18 11
2014 CR 54 29 4 8 4 0 0 83 12 24
2014 CR-04 46 39 0 8 8 0 0 85 15 13
2011 CR 50 24 3 18 6 0 0 74 24 34
2011 CR-04 50 25 4 17 4 0 0 75 21 24

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 27 27 9 0 0 0 64 9 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 64 9 0 0 0 0 91 0 11
2014 CR 54 34 4 4 4 0 0 88 8 24
2014 CR-04 38 39 8 8 8 0 0 77 15 13
2011 CR 56 32 6 3 0 3 0 91 3 34
2011 CR-04 50 33 8 4 0 4 0 87 4 24
2008 CR 37 43 6 14 0 0 0 80 14 51
2008 CR-04 35 45 5 15 0 0 0 80 15 40

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 45 9 9 9 0 0 73 18 11

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 36 9 0 0 0 0 91 0 11
2014 CR 71 21 0 0 8 0 0 92 8 24
2014 CR-04 62 23 0 0 15 0 0 85 15 13
2011 CR 82 15 3 0 0 0 0 97 0 34
2011 CR-04 79 17 4 0 0 0 0 96 0 24

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 45 18 9 0 0 0 73 9 11
2014 CR 46 17 17 8 12 0 0 63 21 24
2014 CR-04 39 23 8 15 15 0 0 62 31 13
2011 CR 65 21 3 6 6 0 0 85 12 34
2011 CR-04 67 17 0 8 8 0 0 83 17 24

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 45 18 0 0 0 0 82 0 11
2014 CR 50 29 4 8 8 0 0 79 17 24
2014 CR-04 39 39 0 15 8 0 0 77 23 13

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 64 9 0 0 0 0 91 0 11
2014 CR 54 25 12 4 4 0 0 79 8 24
2014 CR-04 39 39 8 8 8 0 0 77 15 13
2011 CR 71 24 3 3 0 0 0 94 3 34
2011 CR-04 75 17 4 4 0 0 0 92 4 24

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 36 9 0 0 0 0 91 0 11
2014 CR 63 21 4 8 4 0 0 83 12 24
2014 CR-04 39 39 0 15 8 0 0 77 23 13
2011 CR 61 36 0 0 3 0 0 97 3 33
2011 CR-04 57 39 0 0 4 0 0 96 4 23
2008 CR 33 45 14 8 0 0 0 78 8 51
2008 CR-04 30 48 15 8 0 0 0 78 8 40

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 45 0 0 0 0 0 100 0 11
2014 CR 62 17 13 0 0 4 4 86 0 24
2014 CR-04 54 8 23 0 0 8 8 73 0 13
2011 CR 59 32 6 3 0 0 0 91 3 34
2011 CR-04 54 33 8 4 0 0 0 88 4 24
2008 CR 49 29 14 4 2 0 2 80 6 51
2008 CR-04 43 38 13 5 3 0 0 80 8 40

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 18 18 27 18 0 9 50 30 11
2014 CR 13 8 29 21 21 4 4 45 23 24
2014 CR-04 0 8 54 16 23 0 0 39 8 13
2011 CR 3 9 32 26 26 0 3 55 12 34
2011 CR-04 4 13 38 13 29 0 4 43 17 24
2008 CR 10 12 22 38 12 0 6 53 23 50
2008 CR-04 13 8 23 41 13 0 3 55 21 39

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 0 27 27 45 0 0 73 0 11
2014 CR 4 13 22 22 26 9 4 55 20 23
2014 CR-04 8 8 39 23 15 8 0 42 17 13
2011 CR 3 6 26 18 41 0 6 63 9 34
2011 CR-04 4 8 25 17 42 0 4 61 13 24
2008 CR 4 10 18 27 29 2 10 64 16 51
2008 CR-04 5 8 18 28 35 3 5 68 14 40

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 9 64 18 9 0 0 27 9 11
2014 CR 9 17 29 17 17 4 8 38 29 24
2014 CR-04 0 23 31 23 15 0 8 41 25 13
2011 CR 3 12 35 12 29 6 3 45 16 34
2011 CR-04 0 13 38 13 29 8 0 45 14 24
2008 CR 12 14 33 18 10 0 14 32 30 51
2008 CR-04 13 8 43 20 10 0 8 32 22 40

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 9 36 45 9 0 0 55 9 11
2014 CR 0 4 22 26 35 9 4 70 5 23
2014 CR-04 0 0 31 23 38 8 0 67 0 13
2011 CR 3 6 18 32 32 3 6 71 10 34
2011 CR-04 4 8 25 25 29 4 4 59 14 24
2008 CR 2 8 30 26 26 0 8 57 11 50
2008 CR-04 3 10 28 30 28 0 3 59 13 40

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 27 36 18 9 0 0 27 36 11
2014 CR 17 30 12 13 21 4 4 36 50 24
2014 CR-04 23 31 8 8 31 0 0 39 54 13
2011 CR 3 18 18 18 38 0 6 59 22 34
2011 CR-04 4 21 17 13 42 0 4 57 26 24
2008 CR 6 10 18 27 33 0 6 65 17 51
2008 CR-04 8 10 15 30 38 0 0 68 18 40

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 0 18 18 36 9 9 67 11 11
2014 CR 4 4 22 30 22 9 9 63 10 23
2014 CR-04 8 8 16 38 23 0 8 67 17 13
2011 CR 3 12 24 21 32 3 6 58 16 34
2011 CR-04 4 13 21 21 33 4 4 59 18 24
2008 CR 6 6 27 18 22 8 14 50 15 51
2008 CR-04 8 8 28 20 23 8 8 50 18 40

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 0 36 27 18 0 0 45 18 11
2014 CR 4 12 42 8 21 4 8 33 19 24
2014 CR-04 0 15 46 8 23 0 8 33 17 13
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 9 0 0 9 0 18 89 11 11
2014 CR 71 8 8 4 0 0 8 86 5 24
2014 CR-04 77 8 0 8 0 0 8 92 8 13
2011 CR 79 6 3 0 3 0 9 94 3 34
2011 CR-04 88 4 0 0 0 0 8 100 0 24
2008 CR 57 20 8 2 4 0 10 85 7 51
2008 CR-04 63 15 8 0 5 0 10 86 6 40

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 27 36 0 9 0 9 50 10 11
2014 CR 50 25 4 8 4 8 0 82 14 24
2014 CR-04 31 31 8 8 8 15 0 73 18 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 27 9 0 9 0 0 82 9 11
2014 CR 63 13 12 4 8 0 0 75 12 24
2014 CR-04 39 23 23 8 8 0 0 62 15 13

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 18 27 9 0 0 0 64 9 11
2014 CR 50 38 4 0 8 0 0 88 8 24
2014 CR-04 38 39 8 0 15 0 0 77 15 13
2011 CR 47 38 6 6 3 0 0 85 9 34
2011 CR-04 50 29 8 8 4 0 0 79 13 24
2008 CR 45 35 6 4 8 2 0 82 12 51
2008 CR-04 48 38 8 3 3 3 0 87 5 40

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 18 9 9 0 18 0 78 11 11
2014 CR 41 34 13 0 4 8 0 82 5 24
2014 CR-04 31 23 23 0 8 15 0 63 9 13
2011 CR 44 15 6 15 9 12 0 67 27 34
2011 CR-04 38 17 8 13 8 17 0 65 25 24
2008 CR 41 37 8 2 8 4 0 82 10 51
2008 CR-04 43 43 8 3 3 3 0 87 5 40

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 27 9 9 0 45 0 67 17 11
2014 CR 29 21 13 4 8 21 4 67 16 24
2014 CR-04 31 8 23 8 15 8 8 45 27 13

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 27 9 0 9 0 0 82 9 11
2014 CR 71 21 4 0 4 0 0 92 4 24
2014 CR-04 54 31 8 0 8 0 0 85 8 13
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 45 0 0 0 0 0 100 0 11
2014 CR 58 29 0 8 4 0 0 88 12 24
2014 CR-04 38 39 0 15 8 0 0 77 23 13
2011 CR 59 26 6 6 3 0 0 85 9 34
2011 CR-04 54 33 8 4 0 0 0 88 4 24
2008 CR 43 29 8 10 8 0 2 74 18 51
2008 CR-04 45 33 5 8 8 0 3 79 15 40

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 36 9 0 0 0 0 91 0 11
2014 CR 50 34 8 0 4 4 0 87 4 24
2014 CR-04 31 39 15 0 8 8 0 75 8 13
2011 CR 56 26 3 12 3 0 0 82 15 34
2011 CR-04 50 29 4 13 4 0 0 79 17 24
2008 CR 51 25 6 12 0 4 2 81 13 51
2008 CR-04 50 28 8 10 0 3 3 82 11 40

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 45 9 0 0 0 0 91 0 11
2014 CR 62 21 4 4 8 0 0 83 12 24
2014 CR-04 46 31 0 8 15 0 0 77 23 13
2011 CR 50 26 3 15 6 0 0 76 21 34
2011 CR-04 46 29 4 13 8 0 0 75 21 24
2008 CR 53 27 8 8 2 0 2 82 10 51
2008 CR-04 53 30 5 8 3 0 3 85 10 40

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 9 0 0 9 0 18 89 11 11
2014 CR 71 4 0 4 8 0 12 86 14 24
2014 CR-04 69 8 0 0 8 0 15 91 9 13
2011 CR 79 6 3 0 3 0 9 93 3 33
2011 CR-04 83 4 4 0 0 0 9 95 0 23
2008 CR 73 8 4 4 0 0 12 91 4 51
2008 CR-04 73 10 3 5 0 0 10 92 6 40

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 36 0 0 0 0 0 100 0 11
2014 CR 58 17 0 8 8 0 8 82 18 24
2014 CR-04 54 16 0 8 8 0 15 82 18 13
2011 CR 68 12 6 3 6 3 3 84 9 34
2011 CR-04 71 8 8 0 8 0 4 83 9 24

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 27 9 0 0 0 0 91 0 11

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 36 0 0 0 0 0 100 0 11

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 18 18 0 0 0 0 82 0 11
2014 CR 71 13 4 4 8 0 0 83 12 24
2014 CR-04 61 8 8 8 15 0 0 69 23 13
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 36 27 9 0 0 0 64 9 11
2014 CR 41 34 8 4 4 8 0 82 9 24
2014 CR-04 46 23 8 0 8 15 0 82 9 13
2011 CR 50 18 12 6 12 3 0 70 18 34
2011 CR-04 54 17 8 8 13 0 0 71 21 24

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 45 18 18 0 0 0 64 18 11
2014 CR 46 34 17 0 4 0 0 79 4 24
2014 CR-04 54 16 23 0 8 0 0 69 8 13
2011 CR 47 21 24 0 9 0 0 68 9 34
2011 CR-04 50 21 17 0 13 0 0 71 13 24
2008 CR 35 37 8 8 10 2 0 74 18 51
2008 CR-04 38 33 8 8 13 3 0 72 21 40

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 45 9 27 0 0 0 64 27 11
2014 CR 37 33 13 4 0 12 0 81 5 24
2014 CR-04 46 23 16 0 0 15 0 82 0 13
2011 CR 47 24 15 3 6 3 3 75 9 34
2011 CR-04 54 17 17 0 8 0 4 74 9 24
2008 CR 16 55 12 8 4 6 0 75 13 51
2008 CR-04 15 55 13 10 5 3 0 72 15 40

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 36 0 27 0 9 0 70 30 11
2014 CR 37 38 17 0 4 4 0 78 4 24
2014 CR-04 31 39 23 0 8 0 0 69 8 13
2011 CR 50 35 6 0 6 3 0 88 6 34
2011 CR-04 58 21 8 0 8 4 0 83 9 24
2008 CR 27 43 8 6 6 10 0 78 13 51
2008 CR-04 28 45 10 8 5 5 0 76 13 40

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 36 9 9 9 9 0 70 20 11
2014 CR 37 38 8 4 8 4 0 78 13 24
2014 CR-04 31 39 15 8 8 0 0 69 15 13
2011 CR 50 26 9 9 3 0 3 79 12 34
2011 CR-04 58 21 8 4 4 0 4 83 9 24
2008 CR 20 53 8 12 6 2 0 74 18 51
2008 CR-04 20 50 10 15 5 0 0 70 20 40
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 27 18 9 0 0 0 73 9 11
2014 CR 58 25 0 4 8 4 0 87 13 24
2014 CR-04 54 31 0 0 15 0 0 85 15 13
2011 CR 62 29 3 0 3 0 3 94 3 34
2011 CR-04 58 33 0 0 4 0 4 96 4 24

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 55 18 0 0 9 0 80 0 11
2014 CR 58 29 4 0 0 8 0 95 0 24
2014 CR-04 54 31 0 0 0 15 0 100 0 13
2011 CR 56 29 3 0 3 6 3 94 3 34
2011 CR-04 63 21 4 0 4 4 4 91 5 24

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 45 0 9 0 9 0 90 10 11
2014 CR 50 33 8 0 0 8 0 91 0 24
2014 CR-04 39 39 15 0 0 8 0 83 0 13
2011 CR 56 21 6 9 9 0 0 76 18 34
2011 CR-04 50 21 8 13 8 0 0 71 21 24
2008 CR 31 43 8 4 12 2 0 76 16 51
2008 CR-04 35 40 8 5 13 0 0 75 18 40

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 18 18 0 0 9 0 80 0 11
2014 CR 63 25 4 4 4 0 0 88 8 24
2014 CR-04 62 15 8 8 8 0 0 77 15 13
2011 CR 59 29 6 3 0 3 0 91 3 34
2011 CR-04 54 42 4 0 0 0 0 96 0 24

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 27 9 0 18 36 0 57 29 11
2014 CR 33 17 29 4 4 12 0 57 9 24
2014 CR-04 31 8 31 0 8 23 0 50 10 13
2011 CR 26 12 18 12 9 24 0 50 27 34
2011 CR-04 29 8 21 13 8 21 0 47 26 24

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 9 0 9 9 0 18 78 22 11
2014 CR 58 25 0 8 0 0 8 91 9 24
2014 CR-04 61 23 0 8 0 0 8 92 8 13

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 9 0 9 0 18 9 88 13 11
2014 CR 75 17 0 0 0 4 4 100 0 24
2014 CR-04 85 8 0 0 0 8 0 100 0 13
2011 CR 82 9 6 0 0 0 3 94 0 34
2011 CR-04 92 4 4 0 0 0 0 96 0 24
2008 CR 82 6 6 2 2 2 0 90 4 51
2008 CR-04 85 5 5 0 3 3 0 92 3 40

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 9 27 27 9 9 0 30 40 11
2014 CR 41 29 17 9 4 0 0 71 13 24
2014 CR-04 46 15 23 8 8 0 0 61 15 13
2011 CR 47 35 9 6 3 0 0 82 9 34
2011 CR-04 50 33 8 4 4 0 0 83 8 24
2008 CR 43 31 2 10 10 4 0 78 20 51
2008 CR-04 40 35 3 10 10 3 0 77 21 40

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 9 18 9 36 9 0 30 50 11
2014 CR 25 25 4 17 25 0 4 52 44 24
2014 CR-04 23 23 8 8 38 0 0 46 46 13
2011 CR 18 35 15 12 21 0 0 53 32 34
2011 CR-04 13 42 13 17 17 0 0 54 33 24
2008 CR 10 18 25 18 29 0 0 27 47 51
2008 CR-04 10 18 28 15 30 0 0 28 45 40

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 55 9 18 0 0 0 73 18 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 36 18 0 0 9 0 80 0 11
2014 CR 67 21 0 8 0 4 0 91 9 24
2014 CR-04 54 23 0 15 0 8 0 83 17 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 55 9 0 0 0 9 90 0 11
2014 CR 63 29 0 4 0 4 0 96 4 24
2014 CR-04 54 31 0 8 0 8 0 92 8 13
2011 CR 59 24 15 0 3 0 0 82 3 34
2011 CR-04 50 29 17 0 4 0 0 79 4 24

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 55 9 0 0 0 0 91 0 11
2014 CR 58 29 4 4 4 0 0 88 8 24
2014 CR-04 54 23 8 8 8 0 0 77 15 13
2011 CR 71 21 3 0 6 0 0 91 6 34
2011 CR-04 67 25 0 0 8 0 0 92 8 24
2008 CR 49 37 6 6 2 0 0 86 8 51
2008 CR-04 53 35 5 5 3 0 0 88 8 40

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 18 9 9 0 0 0 82 9 11
2014 CR 59 21 8 4 4 4 0 83 9 24
2014 CR-04 46 23 8 8 8 8 0 75 17 13
2011 CR 62 18 12 6 3 0 0 79 9 34
2011 CR-04 58 17 13 8 4 0 0 75 13 24

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 45 9 0 0 0 0 91 0 11
2014 CR 54 25 8 4 4 4 0 83 9 24
2014 CR-04 39 31 8 8 8 8 0 75 17 13
2011 CR 62 18 12 6 3 0 0 79 9 34
2011 CR-04 58 21 8 8 4 0 0 79 13 24
2008 CR 43 33 10 14 0 0 0 76 14 51
2008 CR-04 43 33 10 15 0 0 0 75 15 40

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 27 0 18 9 0 0 73 27 11
2014 CR 54 13 12 8 8 4 0 70 17 24
2014 CR-04 39 16 15 8 15 8 0 59 25 13
2011 CR 50 18 12 9 12 0 0 68 21 34
2011 CR-04 46 25 8 8 13 0 0 71 21 24
2008 CR 43 27 12 4 8 6 0 75 13 51
2008 CR-04 35 30 15 3 10 8 0 70 14 40
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CR 0 36 64 11
2014 CR 29 46 25 24
2014 CR-04 39 31 31 13
2011 CR 24 38 38 34
2011 CR-04 17 33 50 24
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 9 0 0 9 55 9 75 25 11
2014 CR 25 0 13 0 8 50 4 55 18 24
2014 CR-04 23 0 16 0 15 38 8 43 28 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 27 0 0 9 36 0 86 14 11
2014 CR 54 4 13 8 4 17 0 70 15 24
2014 CR-04 46 8 16 15 8 8 0 58 25 13
2011 CR 50 26 12 0 3 6 3 84 3 34
2011 CR-04 46 29 13 0 0 8 4 86 0 24
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 73 18 0 0 0 0 82 0 11
2014 CR 46 38 4 4 4 4 0 87 9 24
2014 CR-04 54 23 8 8 8 0 0 77 15 13
2011 CR 29 56 6 6 3 0 0 85 9 34
2011 CR-04 21 58 8 8 4 0 0 79 13 24
2008 CR 25 55 10 4 4 2 0 82 8 51
2008 CR-04 20 60 10 5 5 0 0 80 10 40

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 9 18 9 9 45 9 20 40 11
2014 CR 21 17 8 0 4 46 4 75 8 24
2014 CR-04 23 8 8 0 8 46 8 67 17 13
2011 CR 24 15 24 9 0 24 6 54 13 34
2011 CR-04 17 17 33 8 0 21 4 44 11 24

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 27 18 0 0 18 0 78 0 11
2014 CR 46 25 8 4 8 8 0 77 14 24
2014 CR-04 31 31 15 0 15 8 0 67 17 13
2011 CR 47 24 12 3 3 9 3 80 7 34
2011 CR-04 33 29 17 0 4 13 4 75 5 24
2008 CR 45 33 8 0 0 14 0 91 0 51
2008 CR-04 43 40 8 0 0 10 0 92 0 40

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 18 36 9 0 18 0 44 11 11
2014 CR 38 25 8 4 4 21 0 79 10 24
2014 CR-04 31 23 15 8 8 15 0 64 18 13
2011 CR 44 21 21 0 0 12 3 76 0 34
2011 CR-04 33 25 21 0 0 17 4 74 0 24
2008 CR 31 37 12 4 0 16 0 81 5 51
2008 CR-04 33 40 15 3 0 10 0 81 3 40
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 0 9 0 0 73 0 67 0 11
2014 CR 29 4 4 4 4 50 4 73 18 24
2014 CR-04 23 0 8 8 8 54 0 50 33 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 27 0 9 0 27 0 88 13 11
2014 CR 54 21 4 8 0 8 4 86 9 24
2014 CR-04 46 23 8 15 0 8 0 75 17 13
2011 CR 59 24 6 6 0 6 0 88 6 34
2011 CR-04 58 21 4 8 0 8 0 86 9 24
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 18 18 0 0 0 0 82 0 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 9 27 18 0 0 9 50 20 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 27 9 9 0 0 9 80 10 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 27 9 0 9 0 9 80 10 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 9 0 0 0 0 27 100 0 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 36 27 9 0 0 0 64 9 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 18 27 18 0 0 0 55 18 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 55 9 0 9 0 0 82 9 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 18 0 27 0 0 0 73 27 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 36 18 9 9 0 9 60 20 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 9 9 18 0 0 9 70 20 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 82 0 9 0 0 9 0 90 0 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 55 9 0 0 0 9 90 0 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 27 9 0 0 0 9 90 0 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 9 9 0 0 0 45 83 0 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 27 9 0 0 0 18 89 0 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 82 9 9 0 0 0 0 91 0 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 45 0 0 0 9 0 100 0 11

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 36 18 9 0 9 0 70 10 11

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 27 55 9 9 0 0 18 27 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 36 18 0 0 0 0 82 0 11

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 55 9 9 0 0 0 82 9 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 0 100 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 73 9 9 0 0 9 0 80 20 11
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