2017 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 40 50 2 7 0 0 0 90 7 80
2017 CO-01 50 33 8 8 0 0 0 83 8 12
2017 CO-02 32 57 2 9 0 0 0 89 9 44
2017 CO-03 48 48 0 4 0 0 0 96 4 23
2014 CO 42 40 1 10 6 0 0 82 17 78
2014 CO-01 47 27 0 13 13 0 0 73 27 15
2014 CO-02 37 40 2 14 7 0 0 77 21 43
2014 CO-03 50 50 0 0 0 0 0 100 0 20
2011 CO 47 43 7 4 0 0 0 90 4 105
2011 CO-01 52 29 14 5 0 0 0 81 5 21
2011 CO-02 43 46 5 5 0 0 0 89 5 56
2011 CO-03 52 44 4 0 0 0 0 96 0 27
2008 CO 38 43 6 7 6 0 0 81 13 117
2008 CO-01 42 46 4 8 0 0 0 88 8 26
2008 CO-02 34 43 7 5 11 0 0 77 16 56
2008 CO-03 42 45 6 6 0 0 0 87 6 31

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 80 11 0 4 0 2 2 96 4 80
2017 CO-01 92 0 0 0 0 8 0 100 0 12
2017 CO-02 75 18 0 5 0 0 2 95 5 44
2017 CO-03 83 4 0 4 0 4 4 95 5 23
2014 CO 69 18 4 1 1 1 5 93 3 78
2014 CO-01 60 13 7 0 0 7 13 92 0 15
2014 CO-02 72 16 5 2 0 0 5 93 2 43
2014 CO-03 70 25 0 0 5 0 0 95 5 20
2011 CO 76 12 3 3 3 0 3 91 6 105
2011 CO-01 81 5 0 5 5 0 5 90 10 21
2011 CO-02 71 18 5 2 2 0 2 91 4 56
2011 CO-03 81 7 0 4 4 0 4 92 8 27
2008 CO 71 22 1 1 2 2 3 96 3 116
2008 CO-01 73 27 0 0 0 0 0 100 0 26
2008 CO-02 64 24 2 2 4 4 2 92 6 55
2008 CO-03 81 13 0 0 0 0 6 100 0 31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 76 10 5 2 2 0 4 90 5 80
2017 CO-01 75 8 8 0 0 0 8 91 0 12
2017 CO-02 75 9 5 5 5 0 2 86 9 44
2017 CO-03 78 13 4 0 0 0 4 95 0 23
2014 CO 76 8 5 1 3 0 8 90 4 78
2014 CO-01 67 7 7 0 7 0 13 85 8 15
2014 CO-02 81 2 5 2 2 0 7 90 5 43
2014 CO-03 70 20 5 0 0 0 5 95 0 20
2011 CO 78 10 4 3 2 0 3 91 5 105
2011 CO-01 71 19 0 0 5 0 5 95 5 21
2011 CO-02 79 7 5 4 2 0 4 89 6 56
2011 CO-03 81 11 4 4 0 0 0 93 4 27
2008 CO 79 15 2 2 1 0 2 96 3 117
2008 CO-01 73 27 0 0 0 0 0 100 0 26
2008 CO-02 80 11 4 4 2 0 0 91 5 56
2008 CO-03 87 6 0 0 0 0 6 100 0 31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 44 34 9 11 2 0 0 77 14 80
2017 CO-01 50 42 8 0 0 0 0 92 0 12
2017 CO-02 32 38 14 16 0 0 0 70 16 44
2017 CO-03 61 22 0 9 9 0 0 83 17 23
2014 CO 63 27 3 4 4 0 0 90 8 78
2014 CO-01 53 33 7 0 7 0 0 87 7 15
2014 CO-02 56 30 2 7 5 0 0 86 12 43
2014 CO-03 85 15 0 0 0 0 0 100 0 20
2011 CO 57 32 4 5 2 0 0 90 7 105
2011 CO-01 57 29 10 0 5 0 0 86 5 21
2011 CO-02 52 39 2 5 2 0 0 91 7 56
2011 CO-03 70 19 4 7 0 0 0 89 7 27

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 32 46 10 10 1 0 0 79 11 80
2017 CO-01 25 50 17 8 0 0 0 75 8 12
2017 CO-02 27 45 14 12 2 0 0 72 14 44
2017 CO-03 43 48 0 9 0 0 0 91 9 23
2014 CO 26 44 6 14 10 0 0 69 24 78
2014 CO-01 27 27 7 20 20 0 0 53 40 15
2014 CO-02 14 49 7 19 12 0 0 63 30 43
2014 CO-03 50 45 5 0 0 0 0 95 0 20
2011 CO 30 55 9 4 2 0 1 86 6 105
2011 CO-01 43 38 10 5 0 0 5 85 5 21
2011 CO-02 23 59 11 4 4 0 0 82 7 56
2011 CO-03 33 59 4 4 0 0 0 93 4 27
2008 CO 27 48 10 5 7 2 1 77 12 117
2008 CO-01 23 62 8 0 4 4 0 88 4 26
2008 CO-02 27 43 14 9 5 2 0 71 15 56
2008 CO-03 35 48 3 3 6 0 3 87 10 31

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 41 47 7 1 2 0 0 89 4 80
2017 CO-01 42 42 8 0 8 0 0 83 8 12
2017 CO-02 34 50 11 2 2 0 0 84 5 44
2017 CO-03 52 48 0 0 0 0 0 100 0 23
2014 CO 28 50 10 6 5 0 0 78 12 78
2014 CO-01 47 40 7 7 0 0 0 87 7 15
2014 CO-02 19 51 12 9 9 0 0 70 19 43
2014 CO-03 35 55 10 0 0 0 0 90 0 20
2011 CO 41 41 7 9 2 0 0 83 11 104
2011 CO-01 52 24 10 10 5 0 0 76 14 21
2011 CO-02 34 50 5 9 2 0 0 84 11 56
2011 CO-03 50 38 4 8 0 0 0 88 8 26
2008 CO 34 46 6 9 4 0 0 80 14 117
2008 CO-01 35 42 8 12 4 0 0 77 15 26
2008 CO-02 32 48 5 9 5 0 0 80 14 56
2008 CO-03 39 48 6 3 3 0 0 87 6 31

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 52 37 7 2 1 0 0 89 4 80
2017 CO-01 50 33 8 0 8 0 0 83 8 12
2017 CO-02 48 38 11 2 0 0 0 86 2 44
2017 CO-03 56 39 0 4 0 0 0 96 4 23
2014 CO 31 49 6 8 6 0 0 79 14 78
2014 CO-01 47 40 7 7 0 0 0 87 7 15
2014 CO-02 23 49 7 9 12 0 0 72 21 43
2014 CO-03 35 55 5 5 0 0 0 90 5 20
2011 CO 44 40 11 3 2 0 0 84 5 105
2011 CO-01 48 38 10 0 5 0 0 86 5 21
2011 CO-02 38 45 14 2 2 0 0 82 4 56
2011 CO-03 56 30 7 7 0 0 0 85 7 27
2008 CO 49 32 9 6 3 1 0 82 9 117
2008 CO-01 35 46 12 4 4 0 0 81 8 26
2008 CO-02 46 29 9 11 4 2 0 76 15 56
2008 CO-03 65 26 6 0 3 0 0 90 3 31

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 61 31 5 1 1 0 0 92 2 80
2017 CO-01 50 42 8 0 0 0 0 92 0 12
2017 CO-02 52 37 7 2 2 0 0 89 5 44
2017 CO-03 83 17 0 0 0 0 0 100 0 23
2014 CO 50 37 8 4 1 0 0 87 5 78
2014 CO-01 60 27 13 0 0 0 0 87 0 15
2014 CO-02 40 42 9 7 2 0 0 81 9 43
2014 CO-03 65 35 0 0 0 0 0 100 0 20

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 49 30 10 6 2 2 0 81 9 80
2017 CO-01 33 42 25 0 0 0 0 75 0 12
2017 CO-02 46 29 9 9 2 5 0 79 12 44
2017 CO-03 61 26 4 4 4 0 0 87 9 23
2014 CO 42 36 8 10 4 0 0 78 14 78
2014 CO-01 53 27 13 7 0 0 0 80 7 15
2014 CO-02 40 37 9 9 5 0 0 77 14 43
2014 CO-03 40 40 0 15 5 0 0 80 20 20
2011 CO 53 30 7 8 1 1 0 85 9 105
2011 CO-01 62 33 5 0 0 0 0 95 0 21
2011 CO-02 48 30 9 9 2 2 0 80 11 56
2011 CO-03 59 26 4 11 0 0 0 85 11 27

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 29 40 6 14 10 1 0 70 24 80
2017 CO-01 25 50 0 8 17 0 0 75 25 12
2017 CO-02 27 39 9 14 9 2 0 68 23 44
2017 CO-03 30 39 4 17 9 0 0 69 26 23
2014 CO 21 26 13 14 24 0 3 47 39 78
2014 CO-01 33 20 7 7 27 0 7 57 36 15
2014 CO-02 19 26 16 14 23 0 2 45 38 43
2014 CO-03 15 30 10 20 25 0 0 45 45 20
2011 CO 15 31 9 17 20 3 5 51 40 105
2011 CO-01 29 29 19 14 5 5 0 60 20 21
2011 CO-02 16 34 4 21 14 2 9 56 40 56
2011 CO-03 4 30 7 11 44 4 0 35 58 27
2008 CO 11 25 10 21 30 2 2 37 52 117
2008 CO-01 12 31 15 19 15 4 4 46 38 26
2008 CO-02 13 25 14 23 25 0 0 38 48 56
2008 CO-03 10 19 0 19 48 0 3 30 70 31

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 35 53 6 2 4 0 0 88 6 80
2017 CO-01 33 33 25 0 8 0 0 67 8 12
2017 CO-02 29 57 5 5 5 0 0 86 9 44
2017 CO-03 43 57 0 0 0 0 0 100 0 23
2014 CO 27 50 3 12 9 0 0 77 21 78
2014 CO-01 47 40 0 7 7 0 0 87 13 15
2014 CO-02 19 49 2 19 12 0 0 67 30 43
2014 CO-03 30 60 5 0 5 0 0 90 5 20
2011 CO 35 40 11 10 3 0 0 75 13 105
2011 CO-01 38 38 14 10 0 0 0 76 10 21
2011 CO-02 30 43 14 9 4 0 0 73 13 56
2011 CO-03 44 33 4 15 4 0 0 78 19 27
2008 CO 33 41 10 8 7 1 0 75 15 116
2008 CO-01 27 54 4 8 4 4 0 84 12 26
2008 CO-02 31 40 11 9 9 0 0 71 18 55
2008 CO-03 42 29 16 6 6 0 0 71 13 31

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 31 40 13 15 1 0 0 71 16 80
2017 CO-01 33 17 33 17 0 0 0 50 17 12
2017 CO-02 27 41 14 16 2 0 0 68 18 44
2017 CO-03 34 52 0 13 0 0 0 87 13 23
2014 CO 33 32 14 12 9 0 0 65 21 78
2014 CO-01 47 13 20 7 13 0 0 60 20 15
2014 CO-02 26 37 16 14 7 0 0 63 21 43
2014 CO-03 40 35 5 10 10 0 0 75 20 20
2011 CO 24 53 11 8 4 0 0 77 11 105
2011 CO-01 29 48 14 5 5 0 0 76 10 21
2011 CO-02 25 52 11 11 2 0 0 77 13 56
2011 CO-03 19 63 7 4 7 0 0 81 11 27

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 30 46 13 9 2 0 0 76 11 80
2017 CO-01 25 50 17 8 0 0 0 75 8 12
2017 CO-02 32 37 16 11 5 0 0 68 16 44
2017 CO-03 26 66 4 4 0 0 0 91 4 23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 51 36 7 4 1 0 0 88 5 80
2017 CO-01 50 33 8 8 0 0 0 83 8 12
2017 CO-02 41 41 11 5 2 0 0 82 7 44
2017 CO-03 69 31 0 0 0 0 0 100 0 23
2014 CO 47 38 8 4 3 0 0 86 6 78
2014 CO-01 60 27 13 0 0 0 0 87 0 15
2014 CO-02 35 46 7 7 5 0 0 81 12 43
2014 CO-03 65 30 5 0 0 0 0 95 0 20
2011 CO 41 44 6 7 2 0 0 86 9 104
2011 CO-01 38 52 5 5 0 0 0 90 5 21
2011 CO-02 44 42 5 5 4 0 0 85 9 55
2011 CO-03 41 44 4 11 0 0 0 85 11 27
2008 CO 45 35 8 6 6 0 0 80 12 116
2008 CO-01 42 46 8 4 0 0 0 88 4 26
2008 CO-02 42 33 13 7 5 0 0 75 13 55
2008 CO-03 48 35 0 6 10 0 0 84 16 31

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 30 48 11 7 4 0 0 78 11 80
2017 CO-01 25 50 17 8 0 0 0 75 8 12
2017 CO-02 23 52 14 7 5 0 0 75 11 44
2017 CO-03 43 39 4 9 4 0 0 83 13 23

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 55 37 4 2 1 0 0 92 4 80
2017 CO-01 58 25 17 0 0 0 0 83 0 12
2017 CO-02 48 43 2 5 2 0 0 91 7 44
2017 CO-03 65 35 0 0 0 0 0 100 0 23
2014 CO 51 31 6 8 4 0 0 82 12 78
2014 CO-01 73 20 0 7 0 0 0 93 7 15
2014 CO-02 37 33 12 12 7 0 0 70 19 43
2014 CO-03 65 35 0 0 0 0 0 100 0 20
2011 CO 61 31 4 3 2 0 0 91 5 104
2011 CO-01 81 14 0 0 5 0 0 95 5 21
2011 CO-02 52 38 5 4 2 0 0 89 5 56
2011 CO-03 65 27 4 4 0 0 0 92 4 26

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 25 45 15 14 1 0 0 70 15 80
2017 CO-01 33 42 17 8 0 0 0 75 8 12
2017 CO-02 19 50 11 18 2 0 0 68 20 44
2017 CO-03 30 39 22 9 0 0 0 69 9 23
2014 CO 18 46 12 15 9 0 0 64 24 78
2014 CO-01 20 53 7 13 7 0 0 73 20 15
2014 CO-02 9 46 12 21 12 0 0 56 33 43
2014 CO-03 35 40 15 5 5 0 0 75 10 20
2011 CO 30 45 10 10 6 0 0 74 15 105
2011 CO-01 38 33 10 14 5 0 0 71 19 21
2011 CO-02 27 41 14 9 9 0 0 68 18 56
2011 CO-03 30 59 4 7 0 0 0 89 7 27

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 35 40 12 10 2 0 0 75 13 80
2017 CO-01 42 42 8 8 0 0 0 83 8 12
2017 CO-02 30 38 14 16 2 0 0 68 18 44
2017 CO-03 39 44 13 0 4 0 0 83 4 23
2014 CO 28 37 6 15 13 0 0 65 28 78
2014 CO-01 47 33 0 7 13 0 0 80 20 15
2014 CO-02 19 40 9 16 16 0 0 58 33 43
2014 CO-03 35 35 5 20 5 0 0 70 25 20

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 35 41 17 6 0 0 0 76 6 80
2017 CO-01 42 42 0 17 0 0 0 83 17 12
2017 CO-02 28 41 25 7 0 0 0 68 7 44
2017 CO-03 43 44 13 0 0 0 0 87 0 23
2014 CO 36 29 5 15 14 0 0 65 29 78
2014 CO-01 60 20 7 0 13 0 0 80 13 15
2014 CO-02 26 33 5 19 19 0 0 58 37 43
2014 CO-03 40 30 5 20 5 0 0 70 25 20
2011 CO 38 39 13 9 1 1 0 78 10 104
2011 CO-01 45 35 15 5 0 0 0 80 5 20
2011 CO-02 27 45 13 14 2 0 0 71 16 56
2011 CO-03 56 30 11 0 0 4 0 88 0 27

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 43 46 5 4 2 0 0 89 6 80
2017 CO-01 50 17 17 8 8 0 0 67 17 12
2017 CO-02 37 54 2 5 2 0 0 91 7 44
2017 CO-03 48 48 4 0 0 0 0 96 0 23
2014 CO 41 35 6 13 5 0 0 76 18 78
2014 CO-01 60 27 7 7 0 0 0 87 7 15
2014 CO-02 30 37 7 16 9 0 0 67 26 43
2014 CO-03 50 35 5 10 0 0 0 85 10 20
2011 CO 44 40 11 4 1 0 0 84 5 105
2011 CO-01 48 43 5 5 0 0 0 90 5 21
2011 CO-02 38 45 14 2 2 0 0 82 4 56
2011 CO-03 56 26 11 7 0 0 0 81 7 27
2008 CO 39 37 11 7 4 2 0 77 11 116
2008 CO-01 38 42 8 0 8 4 0 84 8 26
2008 CO-02 36 35 13 13 2 2 0 72 15 55
2008 CO-03 42 39 13 3 3 0 0 81 6 31

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 31 53 10 5 0 0 0 85 5 80
2017 CO-01 42 50 8 0 0 0 0 92 0 12
2017 CO-02 27 61 12 0 0 0 0 88 0 44
2017 CO-03 31 43 9 17 0 0 0 74 17 23
2014 CO 27 53 14 4 3 0 0 79 6 78
2014 CO-01 33 53 13 0 0 0 0 87 0 15
2014 CO-02 28 56 14 2 0 0 0 84 2 43
2014 CO-03 20 45 15 10 10 0 0 65 20 20
2011 CO 33 45 15 4 3 0 0 78 7 105
2011 CO-01 52 24 24 0 0 0 0 76 0 21
2011 CO-02 30 54 9 5 2 0 0 84 7 56
2011 CO-03 26 44 19 4 7 0 0 70 11 27
2008 CO 35 38 17 5 4 0 0 74 9 117
2008 CO-01 65 27 8 0 0 0 0 92 0 26
2008 CO-02 32 48 18 2 0 0 0 80 2 56
2008 CO-03 16 29 26 16 13 0 0 45 29 31

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 20 22 41 11 2 2 1 13 44 80
2017 CO-01 17 8 42 25 0 0 8 27 27 12
2017 CO-02 25 23 37 11 0 5 0 12 50 44
2017 CO-03 13 31 52 4 0 0 0 4 44 23
2014 CO 21 33 29 10 6 0 0 17 54 78
2014 CO-01 33 20 20 20 7 0 0 27 53 15
2014 CO-02 16 35 37 7 5 0 0 12 51 43
2014 CO-03 20 40 20 10 10 0 0 20 60 20
2011 CO 12 27 38 18 4 0 1 22 39 104
2011 CO-01 5 24 48 19 5 0 0 24 29 21
2011 CO-02 14 25 38 18 4 0 2 22 40 56
2011 CO-03 12 35 35 15 4 0 0 19 46 26
2008 CO 9 26 32 24 5 2 2 30 36 117
2008 CO-01 8 12 31 38 8 4 0 48 20 26
2008 CO-02 11 30 30 18 5 2 4 25 43 56
2008 CO-03 10 26 42 19 3 0 0 23 35 31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 7 16 30 25 18 4 0 44 25 80
2017 CO-01 8 25 17 33 8 8 0 45 36 12
2017 CO-02 5 16 28 29 18 5 0 50 21 44
2017 CO-03 13 13 44 13 17 0 0 30 26 23
2014 CO 14 21 28 23 14 0 0 37 35 78
2014 CO-01 20 27 13 13 27 0 0 40 47 15
2014 CO-02 14 21 28 26 12 0 0 37 35 43
2014 CO-03 10 15 40 25 10 0 0 35 25 20
2011 CO 7 14 31 32 11 3 1 46 22 105
2011 CO-01 10 5 38 19 19 10 0 42 16 21
2011 CO-02 7 14 30 38 9 0 2 47 22 56
2011 CO-03 4 22 30 30 11 4 0 42 27 27
2008 CO 10 19 26 31 10 3 1 42 30 117
2008 CO-01 0 8 35 38 15 4 0 56 8 26
2008 CO-02 14 25 21 23 11 4 2 36 42 56
2008 CO-03 13 16 32 32 6 0 0 39 29 31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 30 29 26 11 3 1 0 14 60 79
2017 CO-01 27 36 36 0 0 0 0 0 64 11
2017 CO-02 36 27 23 9 2 2 0 12 65 44
2017 CO-03 22 31 26 21 0 0 0 21 52 23
2014 CO 41 22 26 8 4 0 0 12 63 78
2014 CO-01 27 33 20 13 7 0 0 20 60 15
2014 CO-02 49 19 23 7 2 0 0 9 67 43
2014 CO-03 35 20 35 5 5 0 0 10 55 20
2011 CO 41 26 21 9 3 1 0 12 67 105
2011 CO-01 24 19 24 19 10 5 0 30 45 21
2011 CO-02 46 23 23 7 0 0 0 7 70 56
2011 CO-03 44 33 15 4 4 0 0 7 78 27
2008 CO 42 27 20 6 3 2 1 9 71 117
2008 CO-01 23 35 31 4 4 4 0 8 60 26
2008 CO-02 57 20 13 5 4 2 0 9 78 56
2008 CO-03 32 35 26 6 0 0 0 6 68 31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 16 19 45 16 3 1 0 19 35 80
2017 CO-01 8 17 50 25 0 0 0 25 25 12
2017 CO-02 18 23 43 14 0 2 0 14 42 44
2017 CO-03 17 13 48 17 4 0 0 21 31 23
2014 CO 12 26 45 14 3 0 0 17 38 77
2014 CO-01 13 27 53 0 7 0 0 7 40 15
2014 CO-02 7 30 40 21 2 0 0 23 37 43
2014 CO-03 21 16 53 11 0 0 0 11 37 19
2011 CO 8 14 44 27 8 0 0 34 22 105
2011 CO-01 10 5 52 19 14 0 0 33 14 21
2011 CO-02 11 16 38 29 7 0 0 36 27 56
2011 CO-03 0 19 48 30 4 0 0 33 19 27
2008 CO 5 15 40 32 6 3 0 39 20 117
2008 CO-01 0 15 27 50 4 4 0 56 16 26
2008 CO-02 5 14 45 23 11 2 0 35 20 56
2008 CO-03 6 16 48 29 0 0 0 29 23 31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 16 29 26 20 5 4 0 26 47 80
2017 CO-01 17 17 17 25 17 8 0 45 36 12
2017 CO-02 23 25 30 20 0 2 0 21 49 44
2017 CO-03 4 44 26 17 4 4 0 23 50 23
2014 CO 28 27 31 12 1 1 0 13 56 78
2014 CO-01 33 20 27 20 0 0 0 20 53 15
2014 CO-02 21 30 30 14 2 2 0 17 52 43
2014 CO-03 40 25 35 0 0 0 0 0 65 20
2011 CO 12 24 29 26 10 0 0 35 36 105
2011 CO-01 10 24 10 33 24 0 0 57 33 21
2011 CO-02 13 25 30 25 7 0 0 32 38 56
2011 CO-03 15 19 41 22 4 0 0 26 33 27
2008 CO 9 18 32 27 8 7 0 37 29 116
2008 CO-01 0 12 23 46 12 8 0 63 13 26
2008 CO-02 7 16 33 27 5 11 0 37 27 55
2008 CO-03 16 29 39 10 6 0 0 16 45 31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 4 13 22 45 15 1 0 61 17 79
2017 CO-01 8 8 17 58 8 0 0 67 17 12
2017 CO-02 5 14 21 42 16 2 0 59 19 43
2017 CO-03 0 13 26 48 13 0 0 61 13 23
2014 CO 9 8 31 32 14 1 5 49 18 78
2014 CO-01 20 0 33 7 27 7 7 38 23 15
2014 CO-02 7 9 35 35 9 0 5 46 17 43
2014 CO-03 5 10 20 45 15 0 5 63 16 20
2011 CO 4 19 26 34 15 0 2 50 24 104
2011 CO-01 10 25 10 30 25 0 0 55 35 20
2011 CO-02 2 21 27 36 11 0 4 48 24 56
2011 CO-03 4 11 33 33 19 0 0 52 15 27
2008 CO 8 19 30 25 11 5 3 39 29 117
2008 CO-01 0 8 19 42 15 12 4 68 9 26
2008 CO-02 9 20 29 25 11 5 2 38 31 56
2008 CO-03 10 29 45 6 10 0 0 16 39 31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 19 27 40 7 4 2 0 12 47 80
2017 CO-01 8 42 42 0 0 8 0 0 55 12
2017 CO-02 29 18 41 7 2 2 0 9 49 44
2017 CO-03 4 39 39 13 4 0 0 17 44 23
2014 CO 32 26 29 9 4 0 0 13 58 78
2014 CO-01 20 47 13 13 7 0 0 20 67 15
2014 CO-02 40 16 33 9 2 0 0 12 56 43
2014 CO-03 25 30 35 5 5 0 0 10 55 20
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 71 11 2 4 2 1 7 90 7 80
2017 CO-01 75 8 0 0 0 0 17 100 0 12
2017 CO-02 73 5 5 7 5 2 5 83 12 44
2017 CO-03 65 26 0 0 0 0 9 100 0 23
2014 CO 74 3 8 0 4 1 10 87 4 78
2014 CO-01 53 7 7 0 7 0 27 82 9 15
2014 CO-02 84 0 2 0 5 2 7 92 5 43
2014 CO-03 70 5 20 0 0 0 5 79 0 20
2011 CO 64 12 8 3 3 0 10 85 6 105
2011 CO-01 43 14 10 0 10 0 24 75 13 21
2011 CO-02 68 11 9 4 2 0 7 85 6 56
2011 CO-03 74 11 4 4 0 0 7 92 4 27
2008 CO 73 2 6 1 5 0 14 86 7 117
2008 CO-01 77 0 8 0 4 0 12 87 4 26
2008 CO-02 64 4 5 2 9 0 16 81 13 56
2008 CO-03 87 0 3 0 0 0 10 96 0 31

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 37 25 9 12 4 9 4 71 19 80
2017 CO-01 42 17 0 17 8 8 8 70 30 12
2017 CO-02 32 23 14 9 5 14 5 67 17 44
2017 CO-03 43 35 4 17 0 0 0 78 17 23
2014 CO 35 31 14 9 6 4 1 69 16 78
2014 CO-01 40 20 13 13 0 7 7 69 15 15
2014 CO-02 30 35 14 9 7 5 0 68 17 43
2014 CO-03 40 30 15 5 10 0 0 70 15 20

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 51 30 4 10 4 1 0 82 14 80
2017 CO-01 42 42 0 17 0 0 0 83 17 12
2017 CO-02 45 32 5 9 7 2 0 79 16 44
2017 CO-03 65 22 4 9 0 0 0 87 9 23
2014 CO 54 22 6 9 9 0 0 76 18 78
2014 CO-01 47 20 7 13 13 0 0 67 27 15
2014 CO-02 54 21 7 9 9 0 0 74 19 43
2014 CO-03 60 25 5 5 5 0 0 85 10 20

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 44 41 4 7 2 1 0 86 10 80
2017 CO-01 42 33 8 8 8 0 0 75 17 12
2017 CO-02 41 48 5 2 2 2 0 91 5 44
2017 CO-03 48 35 0 17 0 0 0 83 17 23
2014 CO 45 31 12 8 4 0 1 77 12 78
2014 CO-01 40 20 13 13 7 0 7 64 21 15
2014 CO-02 37 37 16 5 5 0 0 74 9 43
2014 CO-03 65 25 0 10 0 0 0 90 10 20
2011 CO 48 28 11 10 4 0 0 75 13 105
2011 CO-01 48 29 14 5 5 0 0 76 10 21
2011 CO-02 41 29 14 13 4 0 0 70 16 56
2011 CO-03 63 22 4 7 4 0 0 85 11 27
2008 CO 41 32 9 11 4 3 0 75 16 117
2008 CO-01 54 27 8 8 0 4 0 84 8 26
2008 CO-02 30 38 11 14 4 4 0 70 19 56
2008 CO-03 48 29 10 6 6 0 0 77 13 31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 40 36 9 6 4 5 0 80 11 79
2017 CO-01 33 25 25 0 8 8 0 64 9 12
2017 CO-02 32 37 9 12 2 7 0 75 15 43
2017 CO-03 56 39 0 0 4 0 0 96 4 23
2014 CO 31 32 15 3 10 8 1 69 14 78
2014 CO-01 27 20 13 0 20 13 7 58 25 15
2014 CO-02 23 35 21 2 9 9 0 64 13 43
2014 CO-03 50 35 5 5 5 0 0 85 10 20
2011 CO 38 20 19 8 8 6 2 63 16 105
2011 CO-01 43 0 24 14 10 10 0 47 26 21
2011 CO-02 27 27 23 5 7 7 4 60 14 56
2011 CO-03 59 19 7 7 7 0 0 78 15 27
2008 CO 28 34 9 10 9 10 0 69 21 116
2008 CO-01 27 38 12 4 0 19 0 81 5 26
2008 CO-02 24 33 9 11 13 11 0 63 27 55
2008 CO-03 35 35 6 16 6 0 0 71 23 31

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 20 30 14 16 6 12 1 58 26 79
2017 CO-01 8 33 8 25 17 8 0 45 45 12
2017 CO-02 21 21 19 14 7 16 2 52 25 43
2017 CO-03 26 48 9 17 0 0 0 74 17 23
2014 CO 17 24 18 17 8 13 4 49 29 78
2014 CO-01 20 13 13 0 27 20 7 45 36 15
2014 CO-02 12 23 21 21 2 16 5 44 29 43
2014 CO-03 25 35 15 20 5 0 0 60 25 20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 57 34 3 5 1 0 0 91 6 78
2017 CO-01 50 25 17 8 0 0 0 75 8 12
2017 CO-02 55 36 0 7 2 0 0 91 9 42
2017 CO-03 61 39 0 0 0 0 0 100 0 23
2014 CO 55 32 5 4 4 0 0 87 8 78
2014 CO-01 53 33 7 0 7 0 0 87 7 15
2014 CO-02 56 28 5 7 5 0 0 84 12 43
2014 CO-03 55 40 5 0 0 0 0 95 0 20
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 42 36 5 15 1 0 0 79 16 80
2017 CO-01 25 50 8 17 0 0 0 75 17 12
2017 CO-02 43 29 7 18 2 0 0 73 20 44
2017 CO-03 52 39 0 9 0 0 0 91 9 23
2014 CO 50 33 9 5 3 0 0 83 8 78
2014 CO-01 53 27 13 7 0 0 0 80 7 15
2014 CO-02 49 35 7 5 5 0 0 84 9 43
2014 CO-03 50 35 10 5 0 0 0 85 5 20
2011 CO 46 35 10 6 3 0 0 81 9 105
2011 CO-01 57 14 14 10 5 0 0 71 14 21
2011 CO-02 36 43 14 4 4 0 0 79 7 56
2011 CO-03 59 33 0 7 0 0 0 93 7 27
2008 CO 36 36 15 7 7 0 0 72 14 117
2008 CO-01 42 42 12 4 0 0 0 85 4 26
2008 CO-02 32 36 18 9 5 0 0 68 14 56
2008 CO-03 39 35 6 3 16 0 0 74 19 31

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 48 34 8 10 1 0 0 81 11 80
2017 CO-01 33 50 0 17 0 0 0 83 17 12
2017 CO-02 46 32 11 9 2 0 0 77 11 44
2017 CO-03 56 31 4 9 0 0 0 87 9 23
2014 CO 53 28 5 8 5 0 1 82 13 78
2014 CO-01 60 13 7 13 7 0 0 73 20 15
2014 CO-02 53 30 5 7 5 0 0 84 12 43
2014 CO-03 45 35 5 5 5 0 5 84 11 20
2011 CO 56 25 10 5 2 3 0 83 7 105
2011 CO-01 57 24 5 5 5 5 0 85 10 21
2011 CO-02 52 27 13 7 2 0 0 79 9 56
2011 CO-03 67 19 7 0 0 7 0 92 0 27
2008 CO 50 31 5 9 4 1 0 82 13 116
2008 CO-01 58 31 4 8 0 0 0 88 8 26
2008 CO-02 49 33 7 4 5 2 0 83 9 55
2008 CO-03 45 29 0 19 6 0 0 74 26 31

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 46 35 4 10 4 1 0 82 14 80
2017 CO-01 33 42 8 8 0 8 0 82 9 12
2017 CO-02 43 36 2 14 5 0 0 80 18 44
2017 CO-03 56 31 4 4 4 0 0 87 9 23
2014 CO 56 32 1 8 3 0 0 88 10 78
2014 CO-01 60 13 7 20 0 0 0 73 20 15
2014 CO-02 65 26 0 7 2 0 0 91 9 43
2014 CO-03 35 60 0 0 5 0 0 95 5 20
2011 CO 40 44 4 9 3 1 0 85 12 105
2011 CO-01 38 43 5 5 10 0 0 81 14 21
2011 CO-02 34 48 4 11 2 2 0 84 13 56
2011 CO-03 56 33 4 7 0 0 0 89 7 27
2008 CO 44 34 4 9 5 3 0 81 15 117
2008 CO-01 54 38 4 0 0 4 0 96 0 26
2008 CO-02 43 34 5 11 4 4 0 80 15 56
2008 CO-03 39 35 0 13 13 0 0 74 26 31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 80 9 0 3 3 0 6 95 5 79
2017 CO-01 83 0 0 0 0 0 17 100 0 12
2017 CO-02 79 9 0 5 5 0 2 91 9 43
2017 CO-03 78 13 0 0 0 0 9 100 0 23
2014 CO 73 4 6 0 4 0 13 88 4 78
2014 CO-01 60 0 7 0 7 0 27 82 9 15
2014 CO-02 79 2 5 0 5 0 9 90 5 43
2014 CO-03 70 10 10 0 0 0 10 89 0 20
2011 CO 74 5 5 2 1 0 13 91 3 104
2011 CO-01 76 5 0 0 0 0 19 100 0 21
2011 CO-02 71 5 9 2 2 0 11 86 4 55
2011 CO-03 81 0 0 4 0 0 15 96 4 27
2008 CO 76 3 3 2 1 0 15 93 3 117
2008 CO-01 77 0 8 0 0 0 15 91 0 26
2008 CO-02 71 5 0 4 2 0 18 93 7 56
2008 CO-03 84 3 3 0 0 0 10 96 0 31

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 51 29 4 10 4 3 0 82 14 79
2017 CO-01 58 25 8 8 0 0 0 83 8 12
2017 CO-02 51 28 2 7 7 5 0 83 15 43
2017 CO-03 43 35 4 17 0 0 0 78 17 23
2014 CO 51 23 6 4 12 4 0 77 16 78
2014 CO-01 67 0 0 7 13 13 0 77 23 15
2014 CO-02 51 26 7 2 12 2 0 79 14 43
2014 CO-03 40 35 10 5 10 0 0 75 15 20
2011 CO 61 29 6 3 0 0 2 91 3 105
2011 CO-01 81 14 5 0 0 0 0 95 0 21
2011 CO-02 52 34 7 5 0 0 2 87 5 56
2011 CO-03 67 26 4 0 0 0 4 96 0 27

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 55 26 2 14 0 1 1 83 14 80
2017 CO-01 50 33 0 8 0 0 8 91 9 12
2017 CO-02 55 25 5 14 0 2 0 81 14 44
2017 CO-03 56 26 0 17 0 0 0 83 17 23

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 53 28 6 5 4 4 0 84 9 79
2017 CO-01 67 17 8 0 8 0 0 83 8 12
2017 CO-02 56 21 7 7 2 7 0 83 10 43
2017 CO-03 39 48 4 4 4 0 0 87 9 23

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 51 24 11 10 4 0 0 75 14 79
2017 CO-01 42 33 8 8 8 0 0 75 17 12
2017 CO-02 57 14 16 11 2 0 0 71 14 44
2017 CO-03 41 41 5 9 5 0 0 82 14 22
2014 CO 58 24 6 5 6 0 0 82 12 78
2014 CO-01 60 13 13 7 7 0 0 73 13 15
2014 CO-02 58 26 2 7 7 0 0 84 14 43
2014 CO-03 55 30 10 0 5 0 0 85 5 20
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 38 34 10 19 0 0 0 71 19 21
2017 CO-03 38 34 10 19 0 0 0 71 19 21
2014 CO 53 11 5 16 5 0 11 71 24 19
2014 CO-03 53 11 5 16 5 0 11 71 24 19

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 34 42 10 13 0 1 0 77 13 79
2017 CO-01 50 33 8 8 0 0 0 83 8 12
2017 CO-02 20 48 11 18 0 2 0 70 18 44
2017 CO-03 50 37 9 5 0 0 0 86 5 22
2014 CO 27 36 14 17 4 3 0 64 21 78
2014 CO-01 40 27 20 0 13 0 0 67 13 15
2014 CO-02 16 33 16 28 2 5 0 51 32 43
2014 CO-03 40 50 5 5 0 0 0 90 5 20
2011 CO 26 39 11 13 8 3 0 67 22 105
2011 CO-01 33 48 10 0 5 5 0 85 5 21
2011 CO-02 18 41 13 20 7 2 0 60 27 56
2011 CO-03 37 30 7 11 11 4 0 69 23 27

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 32 41 11 15 1 0 0 72 16 79
2017 CO-01 42 33 17 8 0 0 0 75 8 12
2017 CO-02 23 43 16 16 2 0 0 66 18 44
2017 CO-03 41 41 0 18 0 0 0 82 18 22
2014 CO 27 27 15 19 10 1 0 55 30 78
2014 CO-01 47 13 13 13 13 0 0 60 27 15
2014 CO-02 19 26 19 21 14 2 0 45 36 43
2014 CO-03 30 40 10 20 0 0 0 70 20 20
2011 CO 19 38 14 16 11 1 0 58 28 105
2011 CO-01 33 38 10 10 5 5 0 75 15 21
2011 CO-02 13 39 18 18 13 0 0 52 30 56
2011 CO-03 22 37 11 15 15 0 0 59 30 27
2008 CO 22 27 14 18 18 1 0 50 36 117
2008 CO-01 27 35 19 15 0 4 0 64 16 26
2008 CO-02 16 20 14 25 25 0 0 36 50 56
2008 CO-03 29 35 6 10 19 0 0 65 29 31

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 17 33 13 23 9 5 0 53 34 78
2017 CO-01 17 58 8 8 8 0 0 75 17 12
2017 CO-02 14 30 16 25 7 9 0 48 35 44
2017 CO-03 19 29 10 29 14 0 0 48 43 21
2014 CO 21 26 19 21 12 3 0 47 33 78
2014 CO-01 33 13 33 13 7 0 0 47 20 15
2014 CO-02 16 23 14 23 19 5 0 41 44 43
2014 CO-03 20 40 20 20 0 0 0 60 20 20
2011 CO 11 32 19 23 13 1 0 44 37 105
2011 CO-01 29 38 19 10 5 0 0 67 14 21
2011 CO-02 7 32 23 18 18 2 0 40 36 56
2011 CO-03 7 30 11 41 11 0 0 37 52 27
2008 CO 13 30 15 24 15 3 0 44 40 117
2008 CO-01 15 42 15 23 0 4 0 60 24 26
2008 CO-02 11 23 18 25 20 4 0 35 46 56
2008 CO-03 13 32 13 26 16 0 0 45 42 31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 31 34 10 18 6 1 0 66 24 79
2017 CO-01 25 50 0 17 8 0 0 75 25 12
2017 CO-02 23 29 18 20 7 2 0 54 28 44
2017 CO-03 45 37 0 14 5 0 0 82 18 22
2014 CO 24 29 17 15 10 4 0 56 27 78
2014 CO-01 40 27 13 13 7 0 0 67 20 15
2014 CO-02 16 26 21 16 14 7 0 45 33 43
2014 CO-03 30 40 10 15 5 0 0 70 20 20
2011 CO 24 26 16 20 10 4 0 52 31 104
2011 CO-01 38 33 10 5 5 10 0 79 11 21
2011 CO-02 18 20 24 25 13 0 0 38 38 55
2011 CO-03 26 33 7 19 7 7 0 64 28 27
2008 CO 20 33 12 13 18 4 0 55 32 117
2008 CO-01 23 35 19 23 0 0 0 58 23 26
2008 CO-02 14 30 13 13 23 7 0 48 38 56
2008 CO-03 26 42 6 6 19 0 0 68 26 31

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 17 47 15 11 10 0 0 63 21 79
2017 CO-01 8 83 8 0 0 0 0 92 0 12
2017 CO-02 14 41 20 11 14 0 0 55 25 44
2017 CO-03 22 41 9 18 9 0 0 63 27 22
2014 CO 18 40 12 17 13 1 0 58 30 78
2014 CO-01 40 20 13 13 13 0 0 60 27 15
2014 CO-02 7 42 9 21 19 2 0 50 40 43
2014 CO-03 25 50 15 10 0 0 0 75 10 20
2011 CO 11 31 17 27 13 0 0 43 40 105
2011 CO-01 19 38 10 24 10 0 0 57 33 21
2011 CO-02 13 30 23 18 16 0 0 43 34 56
2011 CO-03 4 30 11 44 11 0 0 33 56 27
2008 CO 12 37 15 21 15 0 0 49 36 117
2008 CO-01 4 62 12 19 4 0 0 65 23 26
2008 CO-02 11 34 14 20 21 0 0 45 41 56
2008 CO-03 19 19 23 29 10 0 0 39 39 31
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 32 49 9 10 0 0 0 81 10 79
2017 CO-01 33 50 0 17 0 0 0 83 17 12
2017 CO-02 28 52 14 7 0 0 0 80 7 44
2017 CO-03 36 46 5 14 0 0 0 82 14 22
2014 CO 31 40 12 13 5 0 0 71 18 78
2014 CO-01 47 27 13 7 7 0 0 73 13 15
2014 CO-02 26 40 12 16 7 0 0 65 23 43
2014 CO-03 30 50 10 10 0 0 0 80 10 20
2011 CO 22 39 19 15 4 0 0 62 19 104
2011 CO-01 35 40 5 20 0 0 0 75 20 20
2011 CO-02 20 34 25 14 7 0 0 54 21 56
2011 CO-03 19 48 19 15 0 0 0 67 15 27

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 58 34 5 1 1 0 0 92 3 79
2017 CO-01 25 50 8 8 8 0 0 75 17 12
2017 CO-02 50 43 7 0 0 0 0 93 0 44
2017 CO-03 91 9 0 0 0 0 0 100 0 22
2014 CO 55 28 9 6 1 0 0 83 8 78
2014 CO-01 53 47 0 0 0 0 0 100 0 15
2014 CO-02 47 26 14 12 2 0 0 72 14 43
2014 CO-03 75 20 5 0 0 0 0 95 0 20
2011 CO 41 44 13 2 0 0 0 86 2 104
2011 CO-01 45 45 5 5 0 0 0 90 5 20
2011 CO-02 32 50 16 2 0 0 0 82 2 56
2011 CO-03 59 30 11 0 0 0 0 89 0 27

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 42 46 5 5 0 3 0 90 5 79
2017 CO-01 25 75 0 0 0 0 0 100 0 12
2017 CO-02 36 41 9 9 0 5 0 81 10 44
2017 CO-03 59 41 0 0 0 0 0 100 0 22
2014 CO 47 33 8 6 1 3 1 84 8 78
2014 CO-01 60 27 7 7 0 0 0 87 7 15
2014 CO-02 35 37 12 7 2 5 2 77 10 43
2014 CO-03 65 30 0 5 0 0 0 95 5 20
2011 CO 48 32 10 9 2 0 0 80 10 105
2011 CO-01 67 29 0 5 0 0 0 95 5 21
2011 CO-02 38 32 14 14 2 0 0 70 16 56
2011 CO-03 56 33 7 0 4 0 0 89 4 27
2008 CO 31 30 8 14 15 3 0 62 30 117
2008 CO-01 27 27 23 15 4 4 0 56 20 26
2008 CO-02 25 29 2 20 21 4 0 56 43 56
2008 CO-03 45 35 6 3 10 0 0 81 13 31

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 37 52 6 3 1 1 0 90 4 79
2017 CO-01 17 75 8 0 0 0 0 92 0 12
2017 CO-02 27 55 9 5 2 2 0 84 7 44
2017 CO-03 63 37 0 0 0 0 0 100 0 22
2014 CO 49 37 13 1 0 0 0 86 1 78
2014 CO-01 53 40 7 0 0 0 0 93 0 15
2014 CO-02 37 42 19 2 0 0 0 79 2 43
2014 CO-03 70 25 5 0 0 0 0 95 0 20
2011 CO 55 28 13 2 1 1 0 84 3 105
2011 CO-01 67 14 10 5 0 5 0 85 5 21
2011 CO-02 50 30 18 0 2 0 0 80 2 56
2011 CO-03 59 33 4 4 0 0 0 93 4 27

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 16 28 20 15 14 7 0 47 31 79
2017 CO-01 8 50 33 0 8 0 0 58 8 12
2017 CO-02 11 23 23 14 23 7 0 36 39 44
2017 CO-03 27 27 9 27 0 9 0 60 30 22
2014 CO 15 21 13 22 21 6 3 39 46 78
2014 CO-01 20 40 13 7 7 13 0 69 15 15
2014 CO-02 9 16 16 26 26 5 2 27 55 43
2014 CO-03 25 15 5 25 20 5 5 44 50 20
2011 CO 14 19 19 15 19 11 2 38 40 105
2011 CO-01 24 19 14 0 14 29 0 60 20 21
2011 CO-02 11 20 21 20 21 7 0 33 44 56
2011 CO-03 15 19 15 19 19 7 7 39 43 27

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 62 19 8 5 1 0 5 85 7 79
2017 CO-01 67 25 0 0 0 0 8 100 0 12
2017 CO-02 64 14 7 9 2 0 5 81 12 44
2017 CO-03 54 27 14 0 0 0 5 86 0 22
2014 CO 64 12 9 0 3 0 13 87 3 78
2014 CO-01 67 0 13 0 0 0 20 83 0 15
2014 CO-02 67 12 5 0 5 0 12 89 5 43
2014 CO-03 55 20 15 0 0 0 10 83 0 20

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 63 18 8 1 1 3 6 89 3 79
2017 CO-01 50 17 8 0 0 8 17 89 0 12
2017 CO-02 64 20 7 2 2 2 2 88 5 44
2017 CO-03 68 14 9 0 0 0 9 90 0 22
2014 CO 63 13 10 0 4 3 8 84 4 78
2014 CO-01 67 7 7 0 13 0 7 79 14 15
2014 CO-02 67 12 7 0 2 5 7 89 3 43
2014 CO-03 50 20 20 0 0 0 10 78 0 20
2011 CO 66 16 7 2 2 1 7 89 4 105
2011 CO-01 62 10 5 0 5 0 19 88 6 21
2011 CO-02 63 18 7 4 2 2 5 87 6 56
2011 CO-03 78 15 7 0 0 0 0 93 0 27
2008 CO 69 11 9 2 2 2 5 86 4 117
2008 CO-01 81 12 8 0 0 0 0 92 0 26
2008 CO-02 64 11 9 4 4 2 7 82 8 56
2008 CO-03 74 13 6 0 0 0 6 93 0 31

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 28 49 9 10 4 0 0 77 14 79
2017 CO-01 17 50 17 17 0 0 0 67 17 12
2017 CO-02 25 52 7 11 5 0 0 77 16 44
2017 CO-03 36 46 9 5 5 0 0 82 9 22
2014 CO 19 31 22 15 10 3 0 51 26 78
2014 CO-01 20 27 20 13 13 7 0 50 29 15
2014 CO-02 19 33 28 9 9 2 0 52 19 43
2014 CO-03 20 30 10 30 10 0 0 50 40 20
2011 CO 35 35 11 11 7 0 0 70 18 105
2011 CO-01 43 29 10 10 10 0 0 71 19 21
2011 CO-02 29 39 14 14 4 0 0 68 18 56
2011 CO-03 44 30 7 7 11 0 0 74 19 27
2008 CO 18 42 13 9 16 2 1 61 25 117
2008 CO-01 23 42 15 15 0 4 0 68 16 26
2008 CO-02 14 43 13 4 25 2 0 58 29 56
2008 CO-03 23 39 13 13 13 0 0 61 26 31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 18 33 14 16 13 5 1 54 31 79
2017 CO-01 0 50 25 0 25 0 0 50 25 12
2017 CO-02 19 32 11 16 14 9 0 55 32 44
2017 CO-03 22 27 14 27 5 0 5 52 34 22
2014 CO 15 23 14 28 17 1 1 39 46 78
2014 CO-01 27 27 7 20 20 0 0 53 40 15
2014 CO-02 12 26 14 26 19 2 2 39 46 43
2014 CO-03 15 15 20 40 10 0 0 30 50 20
2011 CO 14 29 15 19 20 0 3 44 40 105
2011 CO-01 29 19 14 10 24 0 5 50 35 21
2011 CO-02 13 34 18 21 14 0 0 46 36 56
2011 CO-03 7 26 11 19 30 0 7 36 52 27
2008 CO 10 30 10 17 29 3 1 42 48 117
2008 CO-01 19 35 12 15 15 4 0 56 32 26
2008 CO-02 9 25 9 18 34 4 2 36 55 56
2008 CO-03 6 35 13 16 29 0 0 42 45 31

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 27 40 14 11 3 5 0 71 15 79
2017 CO-01 17 42 25 8 8 0 0 58 17 12
2017 CO-02 25 32 18 14 2 9 0 63 17 44
2017 CO-03 31 59 0 9 0 0 0 91 9 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 43 35 15 1 3 3 0 81 4 79
2017 CO-01 58 33 8 0 0 0 0 92 0 12
2017 CO-02 28 43 20 0 5 5 0 74 5 44
2017 CO-03 63 23 9 5 0 0 0 86 5 22
2014 CO 42 33 18 1 1 4 0 79 3 78
2014 CO-01 60 27 13 0 0 0 0 87 0 15
2014 CO-02 35 33 23 0 2 7 0 72 3 43
2014 CO-03 45 40 10 5 0 0 0 85 5 20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 33 49 13 5 0 0 0 82 5 79
2017 CO-01 33 58 8 0 0 0 0 92 0 12
2017 CO-02 28 52 14 7 0 0 0 80 7 44
2017 CO-03 41 41 14 5 0 0 0 82 5 22
2014 CO 36 38 10 10 4 1 0 75 14 78
2014 CO-01 53 33 7 0 7 0 0 87 7 15
2014 CO-02 33 30 16 14 5 2 0 64 19 43
2014 CO-03 30 60 0 10 0 0 0 90 10 20
2011 CO 28 36 18 11 6 1 0 64 17 105
2011 CO-01 38 29 14 5 14 0 0 67 19 21
2011 CO-02 23 34 23 16 4 0 0 57 20 56
2011 CO-03 30 48 11 4 4 4 0 81 8 27

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 52 43 3 3 0 0 0 95 3 79
2017 CO-01 58 33 0 8 0 0 0 92 8 12
2017 CO-02 43 52 5 0 0 0 0 95 0 44
2017 CO-03 63 32 0 5 0 0 0 95 5 22
2014 CO 52 31 10 4 3 0 0 83 6 77
2014 CO-01 60 27 0 7 7 0 0 87 13 15
2014 CO-02 44 33 16 5 2 0 0 77 7 43
2014 CO-03 63 32 5 0 0 0 0 95 0 19
2011 CO 42 39 10 7 2 0 0 81 9 105
2011 CO-01 57 19 14 10 0 0 0 76 10 21
2011 CO-02 36 48 9 4 4 0 0 84 7 56
2011 CO-03 44 37 11 7 0 0 0 81 7 27
2008 CO 38 38 5 9 9 0 0 77 18 117
2008 CO-01 38 54 8 0 0 0 0 92 0 26
2008 CO-02 32 38 4 16 11 0 0 70 27 56
2008 CO-03 45 32 6 6 10 0 0 77 16 31

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 46 39 6 8 1 0 0 85 9 79
2017 CO-01 58 17 17 0 8 0 0 75 8 12
2017 CO-02 36 46 7 11 0 0 0 82 11 44
2017 CO-03 54 41 0 5 0 0 0 95 5 22
2014 CO 27 37 18 8 10 0 0 64 18 78
2014 CO-01 40 40 7 0 13 0 0 80 13 15
2014 CO-02 21 40 19 7 14 0 0 60 21 43
2014 CO-03 30 30 25 15 0 0 0 60 15 20
2011 CO 30 35 15 12 6 2 0 66 18 105
2011 CO-01 38 38 14 0 5 5 0 80 5 21
2011 CO-02 25 36 20 13 5 2 0 62 18 56
2011 CO-03 33 33 4 22 7 0 0 67 30 27

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 43 43 9 3 3 0 0 86 5 79
2017 CO-01 58 8 25 0 8 0 0 67 8 12
2017 CO-02 29 57 7 5 2 0 0 86 7 44
2017 CO-03 59 37 5 0 0 0 0 95 0 22
2014 CO 32 36 13 10 9 0 0 68 19 78
2014 CO-01 40 33 13 0 13 0 0 73 13 15
2014 CO-02 28 35 12 14 12 0 0 63 26 43
2014 CO-03 35 40 15 10 0 0 0 75 10 20
2011 CO 30 39 14 10 7 0 0 69 17 105
2011 CO-01 43 33 19 5 0 0 0 76 5 21
2011 CO-02 23 43 16 11 7 0 0 66 18 56
2011 CO-03 33 37 4 15 11 0 0 70 26 27
2008 CO 32 34 13 13 9 0 0 66 21 117
2008 CO-01 35 38 15 12 0 0 0 73 12 26
2008 CO-02 23 34 14 18 11 0 0 57 29 56
2008 CO-03 42 32 10 6 10 0 0 74 16 31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 38 37 14 6 4 1 0 76 10 79
2017 CO-01 33 33 8 17 8 0 0 67 25 12
2017 CO-02 28 50 11 7 2 2 0 79 9 44
2017 CO-03 59 14 23 0 5 0 0 73 5 22
2014 CO 31 21 15 15 13 5 0 54 30 78
2014 CO-01 47 13 13 0 13 13 0 69 15 15
2014 CO-02 23 26 16 19 14 2 0 50 33 43
2014 CO-03 35 15 15 20 10 5 0 53 32 20
2011 CO 29 35 11 12 6 5 2 68 19 105
2011 CO-01 33 48 14 5 0 0 0 81 5 21
2011 CO-02 21 41 13 7 9 7 2 69 18 56
2011 CO-03 41 11 7 30 4 4 4 56 36 27
2008 CO 26 30 11 19 9 4 1 59 30 117
2008 CO-01 27 31 19 15 4 4 0 60 20 26
2008 CO-02 21 25 11 23 13 7 0 50 38 56
2008 CO-03 29 42 6 13 6 0 3 73 20 31
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CO 20 52 28 80
2017 CO-01 33 33 33 12
2017 CO-02 16 61 23 44
2017 CO-03 21 48 31 23
2014 CO 28 33 38 78
2014 CO-01 27 27 47 15
2014 CO-02 30 33 37 43
2014 CO-03 25 40 35 20
2011 CO 30 37 34 104
2011 CO-01 33 24 43 21
2011 CO-02 25 41 34 56
2011 CO-03 38 35 27 26

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 CO 18 6 44 32 0 0 16
2014 CO 27 0 27 32 9999 14 22
2014 CO-02 31 0 31 31 9999 8 13
2011 CO 26 16 23 26 9999 10 31
2011 CO-02 29 21 21 21 9999 7 14
2011 CO-03 20 10 40 20 9999 10 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 10 90 80
2017 CO-01 0 100 12
2014 CO 10 90 77
2014 CO-02 12 88 42

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 22 22 19 5 1 26 4 64 9 80
2017 CO-01 8 50 8 0 0 17 17 88 0 12
2017 CO-02 18 11 25 9 0 37 0 47 14 44
2017 CO-03 34 31 13 0 4 13 4 79 5 23
2014 CO 17 14 23 4 4 33 5 50 13 78
2014 CO-01 13 0 20 7 0 47 13 33 17 15
2014 CO-02 12 14 28 5 5 35 2 41 15 43
2014 CO-03 30 25 15 0 5 20 5 73 7 20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 39 32 11 4 0 13 1 83 4 80
2017 CO-01 42 42 8 0 0 0 8 91 0 12
2017 CO-02 29 29 14 7 0 21 0 74 9 44
2017 CO-03 52 35 9 0 0 4 0 91 0 23
2014 CO 28 29 24 8 1 9 0 63 10 78
2014 CO-01 33 33 13 20 0 0 0 67 20 15
2014 CO-02 21 23 33 5 2 16 0 53 8 43
2014 CO-03 40 40 15 5 0 0 0 80 5 20
2011 CO 38 39 15 3 2 4 0 80 5 103
2011 CO-01 50 25 25 0 0 0 0 75 0 20
2011 CO-02 29 49 13 4 4 2 0 80 7 55
2011 CO-03 48 30 7 4 0 11 0 88 4 27
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 33 59 6 1 1 0 0 91 3 80
2017 CO-01 25 67 0 0 8 0 0 92 8 12
2017 CO-02 18 68 11 2 0 0 0 86 2 44
2017 CO-03 61 39 0 0 0 0 0 100 0 23
2014 CO 33 53 9 3 1 1 0 87 4 78
2014 CO-01 33 47 13 0 7 0 0 80 7 15
2014 CO-02 28 53 12 5 0 2 0 83 5 43
2014 CO-03 45 55 0 0 0 0 0 100 0 20
2011 CO 27 58 8 6 2 0 0 85 8 105
2011 CO-01 19 38 14 19 10 0 0 57 29 21
2011 CO-02 18 70 9 4 0 0 0 88 4 56
2011 CO-03 52 48 0 0 0 0 0 100 0 27
2008 CO 27 56 6 5 4 1 0 84 9 117
2008 CO-01 15 46 12 8 19 0 0 62 27 26
2008 CO-02 34 52 7 7 0 0 0 86 7 56
2008 CO-03 26 74 0 0 0 0 0 100 0 31

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 14 31 22 2 2 21 6 62 7 80
2017 CO-01 8 42 8 8 8 17 8 67 22 12
2017 CO-02 9 34 32 0 0 23 2 57 0 44
2017 CO-03 21 22 13 4 4 22 13 66 13 23
2014 CO 6 21 19 13 5 31 5 42 28 78
2014 CO-01 13 20 20 13 7 27 0 45 27 15
2014 CO-02 5 14 21 14 5 35 7 32 32 43
2014 CO-03 5 35 15 10 5 25 5 57 21 20
2011 CO 9 26 25 5 3 33 0 51 11 105
2011 CO-01 14 19 5 5 0 57 0 78 11 21
2011 CO-02 7 23 30 7 5 27 0 41 17 56
2011 CO-03 7 33 30 0 0 30 0 58 0 27

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 53 31 5 7 1 3 0 86 9 80
2017 CO-01 42 42 8 8 0 0 0 83 8 12
2017 CO-02 48 36 7 5 0 5 0 88 5 44
2017 CO-03 65 17 0 13 4 0 0 83 17 23
2014 CO 38 28 19 3 4 8 0 72 7 78
2014 CO-01 53 0 27 0 7 13 0 62 8 15
2014 CO-02 35 28 23 2 2 9 0 69 5 43
2014 CO-03 35 50 5 5 5 0 0 85 10 20
2011 CO 34 42 10 4 1 8 1 83 5 105
2011 CO-01 38 38 10 0 0 10 5 89 0 21
2011 CO-02 29 46 13 5 2 5 0 79 8 56
2011 CO-03 44 33 7 4 0 11 0 88 4 27
2008 CO 33 33 12 7 4 11 0 74 13 116
2008 CO-01 36 28 12 4 0 20 0 80 5 25
2008 CO-02 34 38 13 7 0 9 0 78 8 56
2008 CO-03 29 29 13 10 13 6 0 62 24 31

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 38 38 8 4 4 9 0 83 8 79
2017 CO-01 33 50 8 0 0 8 0 91 0 12
2017 CO-02 28 39 12 2 5 14 0 79 8 43
2017 CO-03 56 31 0 9 4 0 0 87 13 23
2014 CO 27 29 21 8 5 10 0 63 14 78
2014 CO-01 40 7 27 7 7 13 0 54 15 15
2014 CO-02 19 35 21 7 7 12 0 61 16 43
2014 CO-03 35 35 15 10 0 5 0 74 11 20
2011 CO 21 37 16 11 2 13 1 67 14 104
2011 CO-01 19 29 10 5 0 33 5 77 8 21
2011 CO-02 16 42 18 15 2 7 0 63 18 55
2011 CO-03 33 33 15 7 4 7 0 72 12 27
2008 CO 18 24 15 20 13 10 0 47 36 117
2008 CO-01 15 31 19 19 0 15 0 55 23 26
2008 CO-02 14 23 16 16 20 11 0 42 40 56
2008 CO-03 26 23 13 26 10 3 0 50 37 31
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO-01 0 100 12
2014 CO-01 0 100 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 27 15 16 2 1 34 4 68 6 80
2017 CO-01 33 25 8 0 0 17 17 88 0 12
2017 CO-02 18 9 23 5 0 46 0 50 8 44
2017 CO-03 39 22 9 0 4 22 4 82 6 23
2014 CO 18 6 23 1 3 44 5 48 8 78
2014 CO-01 13 0 7 0 7 60 13 50 25 15
2014 CO-02 14 9 28 0 2 44 2 44 4 43
2014 CO-03 30 5 25 5 0 30 5 54 8 20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 42 29 10 1 1 17 0 85 3 79
2017 CO-01 58 33 0 0 0 8 0 100 0 12
2017 CO-02 34 25 18 2 0 21 0 74 3 44
2017 CO-03 48 35 0 0 4 13 0 95 5 23
2014 CO 33 27 23 1 3 13 0 69 4 78
2014 CO-01 40 20 20 7 7 7 0 64 14 15
2014 CO-02 26 28 26 0 2 19 0 66 3 43
2014 CO-03 45 30 20 0 0 5 0 79 0 20
2011 CO 39 39 14 2 0 6 0 83 2 105
2011 CO-01 48 33 14 0 0 5 0 85 0 21
2011 CO-02 27 48 16 4 0 5 0 79 4 56
2011 CO-03 59 26 7 0 0 7 0 92 0 27
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 46 31 14 5 4 0 0 77 9 80
2017 CO-01 17 50 25 8 0 0 0 67 8 12
2017 CO-02 43 27 16 7 7 0 0 70 14 44
2017 CO-03 65 31 4 0 0 0 0 96 0 23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 10 36 20 25 9 0 0 46 34 80
2017 CO-01 8 67 0 17 8 0 0 75 25 12
2017 CO-02 9 30 27 27 7 0 0 39 34 44
2017 CO-03 9 34 17 26 13 0 0 43 39 23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 8 29 32 22 9 0 0 36 31 80
2017 CO-01 8 42 33 17 0 0 0 50 17 12
2017 CO-02 7 25 32 29 7 0 0 32 36 44
2017 CO-03 4 30 35 13 17 0 0 34 31 23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 17 29 27 18 10 0 0 46 28 79
2017 CO-01 17 42 25 8 8 0 0 58 17 12
2017 CO-02 16 28 27 20 9 0 0 43 29 44
2017 CO-03 14 27 27 18 14 0 0 41 32 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 43 33 10 8 3 0 4 79 11 79
2017 CO-01 75 17 0 8 0 0 0 92 8 12
2017 CO-02 43 32 11 9 2 0 2 77 12 44
2017 CO-03 23 45 14 5 5 0 9 75 10 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 22 38 16 11 13 0 0 60 24 78
2017 CO-01 33 42 17 8 0 0 0 75 8 12
2017 CO-02 18 35 19 12 16 0 0 53 28 43
2017 CO-03 18 45 9 14 14 0 0 63 27 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 18 28 28 17 9 0 0 46 26 78
2017 CO-01 17 33 42 0 8 0 0 50 8 12
2017 CO-02 16 31 25 23 5 0 0 47 28 43
2017 CO-03 18 23 27 14 18 0 0 41 32 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 5 30 28 20 17 0 0 35 37 78
2017 CO-01 0 58 17 25 0 0 0 58 25 12
2017 CO-02 5 26 30 21 19 0 0 30 40 43
2017 CO-03 4 23 32 18 23 0 0 27 41 22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 9 41 28 11 10 0 0 50 22 78
2017 CO-01 0 58 33 8 0 0 0 58 8 12
2017 CO-02 12 35 25 14 14 0 0 47 28 43
2017 CO-03 9 41 32 9 9 0 0 50 18 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 18 35 24 18 5 0 0 53 23 78
2017 CO-01 25 33 33 8 0 0 0 58 8 12
2017 CO-02 16 40 26 12 7 0 0 56 19 43
2017 CO-03 13 27 18 37 5 0 0 41 41 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 63 20 9 6 1 1 0 84 8 80
2017 CO-01 92 8 0 0 0 0 0 100 0 12
2017 CO-02 59 23 9 7 0 2 0 84 7 44
2017 CO-03 52 22 13 9 4 0 0 74 13 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 80 9 4 6 0 1 0 90 6 80
2017 CO-01 92 8 0 0 0 0 0 100 0 12
2017 CO-02 80 9 2 7 0 2 0 91 7 44
2017 CO-03 74 9 9 9 0 0 0 83 9 23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 64 25 7 4 0 0 0 89 4 80
2017 CO-01 58 17 17 8 0 0 0 75 8 12
2017 CO-02 68 23 7 2 0 0 0 91 2 44
2017 CO-03 56 35 4 4 0 0 0 91 4 23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 56 24 10 10 0 0 0 80 10 80
2017 CO-01 50 42 0 8 0 0 0 92 8 12
2017 CO-02 57 18 16 9 0 0 0 75 9 44
2017 CO-03 56 26 4 13 0 0 0 83 13 23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 49 14 2 2 1 0 31 91 5 80
2017 CO-01 33 17 0 0 0 0 50 100 0 12
2017 CO-02 53 2 2 0 0 0 43 96 0 44
2017 CO-03 48 35 4 9 4 0 0 83 13 23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 70 22 0 2 0 0 5 97 3 80
2017 CO-01 75 17 0 0 0 0 8 100 0 12
2017 CO-02 71 20 0 2 0 0 7 98 2 44
2017 CO-03 65 31 0 4 0 0 0 96 4 23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 67 25 6 1 0 0 0 93 1 80
2017 CO-01 42 42 8 8 0 0 0 83 8 12
2017 CO-02 61 30 9 0 0 0 0 91 0 44
2017 CO-03 91 9 0 0 0 0 0 100 0 23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 44 31 17 7 1 0 0 75 9 80
2017 CO-01 42 42 8 0 8 0 0 83 8 12
2017 CO-02 41 29 23 7 0 0 0 70 7 44
2017 CO-03 48 30 9 13 0 0 0 78 13 23

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 7 33 49 7 4 0 0 40 11 80
2017 CO-01 0 67 17 8 8 0 0 67 17 12
2017 CO-02 9 27 57 5 2 0 0 36 7 44
2017 CO-03 9 22 52 13 4 0 0 31 17 23

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 14 16 44 20 4 1 0 24 31 79
2017 CO-01 25 8 42 8 8 8 0 18 36 12
2017 CO-02 7 20 45 23 5 0 0 27 28 44
2017 CO-03 23 14 45 18 0 0 0 18 37 22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 41 39 7 10 2 0 0 80 13 80
2017 CO-01 33 50 17 0 0 0 0 83 0 12
2017 CO-02 38 34 7 16 5 0 0 73 20 44
2017 CO-03 48 44 4 4 0 0 0 91 4 23

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 30 43 7 14 6 0 0 73 20 80
2017 CO-01 17 58 8 8 8 0 0 75 17 12
2017 CO-02 29 39 9 16 7 0 0 68 23 44
2017 CO-03 34 44 4 13 4 0 0 78 17 23
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 15 85 80
2017 CO-02 14 86 44
2014 CO 17 83 78
2014 CO-02 21 79 43

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 92 8 12
2014 CO 69 31 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 36 55 9 0 0 0 0 91 0 11
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 41 31 12 1 5 9 0 45 55 80
2017 CO-01 50 25 17 0 0 8 0 55 45 12
2017 CO-02 38 32 11 2 10 7 0 41 59 44
2017 CO-03 44 30 13 0 0 13 0 50 50 23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CO 11 40
2017 CO-02 4 24
2017 CO-03 0 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CO 33 40
2017 CO-02 38 24
2017 CO-03 29 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CO 15 40
2017 CO-02 8 24
2017 CO-03 20 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CO 48 40
2017 CO-02 51 24
2017 CO-03 70 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CO 8 40
2017 CO-02 9 24
2017 CO-03 10 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CO 37 40
2017 CO-02 45 24
2017 CO-03 10 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CO 8 68 14 5 3 3 39
2017 CO-02 8 66 9 8 4 4 24

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 55 25 5 0 0 0 15 94 0 40
2017 CO-02 50 30 8 0 0 0 12 91 0 24
2017 CO-03 80 0 0 0 0 0 20 100 0 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 15 7 15 7 13 5 37 39 36 40
2017 CO-02 12 8 16 4 22 4 33 33 41 24
2017 CO-03 19 10 20 0 0 10 41 59 0 10
Report a problem or mistake on this page
Date modified: