2017 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 34 8 0 3 0 0 90 3 36
2017 Non-supervisor 46 50 2 1 1 0 0 96 2 89
2014 Supervisor 63 31 2 0 4 0 0 94 4 47
2014 Non-supervisor 43 41 4 11 1 0 0 84 12 101
2011 Supervisor 42 30 7 11 11 0 0 72 22 45
2011 Non-supervisor 25 56 5 8 5 0 0 81 14 90
2008 Supervisor 68 26 6 0 0 0 0 94 0 31
2008 Non-supervisor 43 39 4 10 3 0 0 82 13 89

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 77 23 0 0 0 0 0 100 0 36
2017 Non-supervisor 78 19 1 2 0 0 0 97 2 89
2014 Supervisor 84 14 0 0 2 0 0 98 2 47
2014 Non-supervisor 84 12 0 3 0 0 1 97 3 101
2011 Supervisor 77 21 0 2 0 0 0 98 2 44
2011 Non-supervisor 76 21 1 1 1 0 0 97 2 90
2008 Supervisor 77 16 0 6 0 0 0 94 6 31
2008 Non-supervisor 84 13 0 2 0 0 0 98 2 89

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 84 16 0 0 0 0 0 100 0 36
2017 Non-supervisor 71 20 1 8 0 0 0 91 8 89
2014 Supervisor 84 14 0 2 0 0 0 98 2 47
2014 Non-supervisor 74 14 5 2 5 0 0 88 7 101
2011 Supervisor 71 25 2 0 2 0 0 96 2 45
2011 Non-supervisor 71 24 0 0 3 0 2 97 3 90
2008 Supervisor 77 13 3 6 0 0 0 90 6 31
2008 Non-supervisor 76 12 6 4 0 0 1 90 5 89

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 17 9 3 8 0 0 81 10 36
2017 Non-supervisor 54 36 3 5 2 0 0 90 7 89
2014 Supervisor 65 21 6 8 0 0 0 86 8 47
2014 Non-supervisor 38 31 12 15 5 0 0 68 20 101
2011 Supervisor 54 30 2 14 0 0 0 84 14 44
2011 Non-supervisor 33 47 12 5 3 0 0 80 9 90

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 27 12 8 3 0 0 77 11 36
2017 Non-supervisor 34 46 9 10 1 0 0 80 11 89
2014 Supervisor 67 26 4 2 0 0 0 94 2 47
2014 Non-supervisor 37 40 13 6 4 0 0 77 10 101
2011 Supervisor 47 44 2 0 2 0 4 96 2 45
2011 Non-supervisor 30 41 16 10 3 0 0 72 13 90
2008 Supervisor 52 35 6 6 0 0 0 87 6 31
2008 Non-supervisor 29 31 17 17 6 0 0 61 22 89

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 42 10 3 0 0 0 87 3 36
2017 Non-supervisor 38 41 12 4 5 0 0 79 9 89
2014 Supervisor 67 31 2 0 0 0 0 98 0 47
2014 Non-supervisor 29 38 19 7 7 0 0 67 14 101
2011 Supervisor 71 22 2 5 0 0 0 93 5 45
2011 Non-supervisor 35 37 18 5 4 0 1 72 10 90
2008 Supervisor 77 16 6 0 0 0 0 94 0 31
2008 Non-supervisor 30 44 12 11 2 0 0 74 13 89

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 41 5 3 0 0 0 92 3 36
2017 Non-supervisor 42 45 6 5 2 0 0 87 7 89
2014 Supervisor 82 16 2 0 0 0 0 98 0 47
2014 Non-supervisor 36 41 11 11 0 0 0 78 11 100
2011 Supervisor 71 22 0 5 2 0 0 93 7 45
2011 Non-supervisor 39 38 5 10 7 1 0 78 17 90
2008 Supervisor 77 16 6 0 0 0 0 94 0 31
2008 Non-supervisor 38 43 9 6 4 0 0 81 10 89

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 28 5 0 3 0 0 92 3 36
2017 Non-supervisor 41 44 8 4 2 0 1 86 6 89
2014 Supervisor 67 24 2 6 0 0 0 92 6 47
2014 Non-supervisor 37 40 11 7 4 1 0 78 11 101

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 24 22 0 0 0 0 78 0 36
2017 Non-supervisor 50 35 6 3 2 0 4 89 5 89
2014 Supervisor 73 12 8 2 2 0 2 87 4 47
2014 Non-supervisor 40 45 5 7 2 0 1 86 9 101
2011 Supervisor 49 38 7 4 2 0 0 87 6 45
2011 Non-supervisor 44 32 11 1 7 2 2 80 9 90

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 17 5 5 20 3 23 59 34 36
2017 Non-supervisor 34 32 14 2 7 2 10 75 10 89
2014 Supervisor 39 10 8 6 6 2 28 70 18 47
2014 Non-supervisor 34 21 15 6 6 6 12 68 14 101
2011 Supervisor 45 9 4 6 6 2 27 76 18 45
2011 Non-supervisor 44 28 9 7 5 2 4 77 13 90
2008 Supervisor 29 13 10 10 6 3 29 62 24 31
2008 Non-supervisor 54 20 3 6 2 6 9 87 9 89

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 51 8 0 0 0 0 92 0 36
2017 Non-supervisor 33 50 9 5 2 0 0 84 7 89
2014 Supervisor 47 49 2 2 0 0 0 96 2 47
2014 Non-supervisor 24 43 19 8 6 0 0 67 14 101
2011 Supervisor 61 32 5 0 2 0 0 93 2 45
2011 Non-supervisor 31 39 18 6 4 0 1 71 11 90
2008 Supervisor 68 26 6 0 0 0 0 94 0 31
2008 Non-supervisor 28 36 18 13 4 0 0 64 18 89

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 36 20 10 5 0 0 64 16 36
2017 Non-supervisor 42 33 10 11 5 0 0 75 16 89
2014 Supervisor 53 28 10 8 0 0 0 81 8 47
2014 Non-supervisor 30 35 21 7 6 1 0 66 13 101
2011 Supervisor 41 38 6 9 5 2 0 80 14 45
2011 Non-supervisor 28 37 17 6 11 0 0 65 18 90

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 43 11 3 0 0 0 87 3 36
2017 Non-supervisor 32 45 11 10 1 0 0 78 11 89

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 35 6 0 0 0 0 94 0 36
2017 Non-supervisor 40 41 12 6 1 0 0 81 7 89
2014 Supervisor 72 24 4 0 0 0 0 96 0 47
2014 Non-supervisor 39 44 12 3 1 1 0 84 4 100
2011 Supervisor 65 28 2 2 2 0 0 93 4 45
2011 Non-supervisor 41 43 11 2 2 1 0 85 4 90
2008 Supervisor 81 13 6 0 0 0 0 94 0 31
2008 Non-supervisor 39 36 11 10 3 0 0 75 13 89

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 53 8 0 11 0 0 82 11 36
2017 Non-supervisor 36 37 13 10 4 0 0 73 14 89

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 41 8 0 0 0 0 92 0 36
2017 Non-supervisor 44 41 13 0 2 0 0 85 2 89
2014 Supervisor 71 27 0 2 0 0 0 98 2 47
2014 Non-supervisor 43 41 14 2 0 0 0 84 2 101
2011 Supervisor 68 25 5 0 2 0 0 93 2 44
2011 Non-supervisor 51 32 12 3 1 0 0 84 4 90

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 36 8 11 0 0 0 81 11 36
2017 Non-supervisor 34 41 16 8 1 0 0 76 9 89
2014 Supervisor 53 43 2 2 0 0 0 96 2 47
2014 Non-supervisor 26 43 13 13 4 1 0 70 17 101
2011 Supervisor 62 25 7 2 4 0 0 86 7 44
2011 Non-supervisor 29 45 20 1 4 1 0 75 5 90

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 30 14 5 3 0 0 78 8 36
2017 Non-supervisor 32 48 11 5 4 0 0 80 9 89
2014 Supervisor 57 37 2 4 0 0 0 94 4 47
2014 Non-supervisor 31 42 14 10 2 1 0 73 12 101

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 53 11 0 3 0 0 86 3 36
2017 Non-supervisor 36 44 12 6 1 0 1 80 7 89
2014 Supervisor 62 32 4 2 0 0 0 94 2 47
2014 Non-supervisor 35 37 16 7 3 1 1 73 10 101
2011 Supervisor 48 36 11 0 4 0 0 84 4 44
2011 Non-supervisor 33 47 13 5 2 0 0 80 7 90

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 38 10 3 0 0 0 87 3 36
2017 Non-supervisor 41 40 11 6 3 0 0 81 9 88
2014 Supervisor 59 39 2 0 0 0 0 98 0 47
2014 Non-supervisor 31 41 17 7 4 0 0 72 11 101
2011 Supervisor 67 26 5 0 2 0 0 93 2 45
2011 Non-supervisor 36 42 13 5 3 0 1 78 9 90
2008 Supervisor 68 29 3 0 0 0 0 97 0 31
2008 Non-supervisor 35 44 10 8 2 1 0 80 10 89

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 35 23 8 11 0 0 59 19 36
2017 Non-supervisor 37 38 17 5 2 0 1 76 7 89
2014 Supervisor 20 35 21 8 8 2 6 60 18 47
2014 Non-supervisor 45 36 13 3 2 0 0 82 5 101
2011 Supervisor 34 20 22 14 11 0 0 53 25 45
2011 Non-supervisor 42 30 13 12 3 0 0 72 15 90
2008 Supervisor 10 26 16 32 16 0 0 35 48 31
2008 Non-supervisor 24 35 23 10 7 0 1 60 17 88

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 11 39 37 11 0 0 48 13 36
2017 Non-supervisor 3 23 30 34 7 0 4 42 27 89
2014 Supervisor 4 12 35 33 12 2 2 47 17 47
2014 Non-supervisor 3 19 39 25 12 2 1 38 23 101
2011 Supervisor 0 22 49 20 7 0 2 28 22 45
2011 Non-supervisor 4 29 32 22 8 1 3 32 35 89
2008 Supervisor 3 23 42 32 0 0 0 32 26 31
2008 Non-supervisor 12 38 31 12 3 0 2 16 52 89

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 16 27 29 13 0 0 43 31 36
2017 Non-supervisor 6 19 36 18 16 2 3 36 27 89
2014 Supervisor 2 4 20 43 27 2 2 72 7 47
2014 Non-supervisor 3 13 26 30 20 4 4 54 17 101
2011 Supervisor 4 17 37 19 20 0 2 40 22 45
2011 Non-supervisor 7 24 34 11 15 5 2 28 34 89
2008 Supervisor 6 23 35 29 6 0 0 35 29 31
2008 Non-supervisor 26 25 18 16 8 7 1 26 55 89

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 11 33 27 17 3 0 45 22 36
2017 Non-supervisor 17 24 28 20 10 0 2 30 41 88
2014 Supervisor 2 19 30 28 19 2 0 48 22 47
2014 Non-supervisor 15 25 24 22 10 2 2 34 42 101
2011 Supervisor 2 13 39 20 23 0 2 44 16 44
2011 Non-supervisor 5 26 27 19 19 0 3 40 33 89
2008 Supervisor 3 19 32 29 6 0 10 39 25 31
2008 Non-supervisor 24 31 24 11 8 1 1 20 56 89

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 13 30 32 15 0 3 49 21 36
2017 Non-supervisor 3 13 34 30 16 0 4 48 16 89
2014 Supervisor 2 14 31 41 10 2 0 52 17 47
2014 Non-supervisor 4 14 38 27 15 0 1 43 18 100
2011 Supervisor 0 13 39 27 18 0 2 46 13 45
2011 Non-supervisor 2 19 40 24 11 0 3 37 22 89
2008 Supervisor 10 16 48 26 0 0 0 26 26 31
2008 Non-supervisor 10 20 40 20 7 1 1 28 31 89

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 30 19 10 21 0 3 33 48 36
2017 Non-supervisor 14 11 28 24 15 2 7 43 27 89
2014 Supervisor 6 14 41 25 6 2 6 33 23 47
2014 Non-supervisor 4 25 28 19 19 2 3 40 31 101
2011 Supervisor 9 31 38 11 11 0 0 22 40 45
2011 Non-supervisor 10 34 26 12 12 1 4 26 47 89
2008 Supervisor 6 32 35 23 3 0 0 26 39 31
2008 Non-supervisor 13 26 31 15 8 1 6 24 42 89

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 33 29 3 21 0 3 25 45 36
2017 Non-supervisor 15 29 30 9 10 2 6 20 48 89
2014 Supervisor 4 8 47 27 12 2 0 40 12 47
2014 Non-supervisor 7 22 26 18 15 5 7 37 33 100
2011 Supervisor 14 26 24 27 9 0 0 36 40 45
2011 Non-supervisor 24 24 24 13 11 1 2 26 50 89
2008 Supervisor 19 29 35 10 3 3 0 13 50 31
2008 Non-supervisor 28 34 22 9 2 3 1 12 65 88

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 14 40 21 13 0 3 36 23 36
2017 Non-supervisor 17 14 40 15 10 0 4 27 32 89
2014 Supervisor 0 17 28 37 14 2 2 53 17 47
2014 Non-supervisor 10 22 35 15 12 4 2 28 34 100
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 92 8 0 0 0 0 0 100 0 36
2017 Non-supervisor 85 13 1 1 0 0 0 98 1 89
2014 Supervisor 90 8 0 0 0 0 2 100 0 47
2014 Non-supervisor 80 14 1 3 2 0 0 94 5 101
2011 Supervisor 86 9 4 0 0 0 0 96 0 44
2011 Non-supervisor 87 7 2 3 1 0 0 94 4 90
2008 Supervisor 90 10 0 0 0 0 0 100 0 31
2008 Non-supervisor 85 10 1 2 0 0 1 97 2 89

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 55 10 3 3 3 0 84 5 36
2017 Non-supervisor 31 31 16 6 7 2 6 68 14 89
2014 Supervisor 43 24 9 12 2 4 6 74 16 47
2014 Non-supervisor 27 29 16 12 7 5 4 62 21 101

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 30 5 3 0 0 0 92 3 36
2017 Non-supervisor 49 29 12 6 4 0 0 78 10 89
2014 Supervisor 67 14 15 4 0 0 0 81 4 47
2014 Non-supervisor 41 30 13 12 4 0 0 71 16 101

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 32 3 8 3 0 0 87 11 36
2017 Non-supervisor 40 37 16 6 0 0 1 78 6 89
2014 Supervisor 51 34 6 9 0 0 0 85 9 47
2014 Non-supervisor 29 45 12 8 3 2 1 76 11 101
2011 Supervisor 51 29 5 11 2 0 2 82 14 45
2011 Non-supervisor 31 40 11 12 4 2 0 73 16 90
2008 Supervisor 39 42 16 3 0 0 0 81 3 31
2008 Non-supervisor 28 39 12 12 4 3 0 70 17 89

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 27 10 5 0 3 0 84 5 36
2017 Non-supervisor 31 26 16 7 4 15 1 68 13 89
2014 Supervisor 55 29 10 2 2 2 0 85 4 47
2014 Non-supervisor 29 24 22 13 2 7 3 59 17 101
2011 Supervisor 50 31 7 4 4 3 0 84 9 45
2011 Non-supervisor 33 27 14 12 9 6 0 63 22 90
2008 Supervisor 55 29 3 10 0 0 3 87 10 31
2008 Non-supervisor 26 27 13 15 10 7 2 58 27 89

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 51 10 11 0 5 0 78 11 36
2017 Non-supervisor 12 27 19 13 6 16 6 51 25 89
2014 Supervisor 28 29 14 17 4 2 6 62 23 47
2014 Non-supervisor 14 14 23 19 6 18 6 37 33 101

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 37 13 0 0 0 0 87 0 36
2017 Non-supervisor 48 35 12 3 2 0 0 83 5 89
2014 Supervisor 49 46 2 0 2 0 0 96 2 47
2014 Non-supervisor 39 40 10 6 4 0 1 80 10 101
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 39 13 8 3 3 0 76 11 36
2017 Non-supervisor 44 37 8 9 2 0 0 82 11 89
2014 Supervisor 53 29 6 6 2 0 4 85 9 47
2014 Non-supervisor 45 33 7 8 6 1 0 79 14 101
2011 Supervisor 54 26 4 16 0 0 0 80 16 45
2011 Non-supervisor 41 33 20 6 0 0 0 73 6 90
2008 Supervisor 32 29 13 19 6 0 0 61 26 31
2008 Non-supervisor 30 35 9 16 7 2 1 67 23 89

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 39 8 8 3 3 0 81 11 36
2017 Non-supervisor 47 36 9 6 2 0 0 83 8 89
2014 Supervisor 53 20 15 6 0 4 2 78 6 47
2014 Non-supervisor 40 36 9 6 4 5 0 80 11 101
2011 Supervisor 57 25 12 4 0 2 0 84 4 44
2011 Non-supervisor 48 28 14 8 2 1 0 76 10 90
2008 Supervisor 45 29 10 10 3 3 0 77 13 31
2008 Non-supervisor 36 30 10 12 8 3 0 69 21 89

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 36 8 5 3 0 0 84 8 36
2017 Non-supervisor 48 31 13 5 3 0 0 80 8 89
2014 Supervisor 57 22 6 8 0 4 2 85 9 47
2014 Non-supervisor 40 38 6 8 7 1 0 79 15 101
2011 Supervisor 52 38 2 6 2 0 0 89 9 45
2011 Non-supervisor 38 39 13 10 0 0 0 78 10 90
2008 Supervisor 45 29 13 10 3 0 0 74 13 31
2008 Non-supervisor 36 30 10 16 7 1 0 67 23 89

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 92 3 3 0 3 0 0 95 3 36
2017 Non-supervisor 85 12 4 0 0 0 0 96 0 89
2014 Supervisor 92 2 2 0 0 0 4 98 0 47
2014 Non-supervisor 83 11 2 1 2 1 0 95 3 101
2011 Supervisor 91 4 0 5 0 0 0 95 5 45
2011 Non-supervisor 87 10 1 2 0 0 0 97 2 90
2008 Supervisor 97 3 0 0 0 0 0 100 0 31
2008 Non-supervisor 90 6 2 2 0 0 0 96 2 89

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 25 10 5 0 0 0 85 5 36
2017 Non-supervisor 63 25 6 2 0 0 5 92 2 89
2014 Supervisor 76 12 4 6 0 0 2 89 6 47
2014 Non-supervisor 54 25 8 2 5 3 3 84 7 101
2011 Supervisor 50 29 5 5 2 2 7 87 8 44
2011 Non-supervisor 57 23 4 5 6 1 3 84 12 90

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 34 5 5 3 0 0 87 8 36
2017 Non-supervisor 59 27 8 2 4 0 0 86 6 89

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 34 8 5 3 0 0 84 8 36
2017 Non-supervisor 55 26 10 3 5 1 0 82 8 89

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 31 13 3 3 0 0 82 5 36
2017 Non-supervisor 56 25 9 7 4 0 0 81 11 89
2014 Supervisor 59 21 8 6 2 2 2 83 9 47
2014 Non-supervisor 45 30 10 9 5 1 0 76 14 101
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 41 9 5 3 0 7 82 8 36
2014 Supervisor 41 35 2 10 2 4 6 84 13 47

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 45 15 10 0 0 0 75 10 36
2017 Non-supervisor 38 29 19 7 2 5 0 71 9 89
2014 Supervisor 39 37 6 10 4 4 0 79 15 47
2014 Non-supervisor 31 37 18 7 4 3 0 70 11 101
2011 Supervisor 24 46 15 9 6 0 0 70 15 45
2011 Non-supervisor 21 46 17 5 4 5 1 71 10 90

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 32 26 13 0 0 0 61 13 36
2017 Non-supervisor 31 27 28 8 4 2 0 59 12 89
2014 Supervisor 47 33 6 8 6 0 0 80 14 47
2014 Non-supervisor 27 44 17 7 5 0 0 71 12 101
2011 Supervisor 30 48 9 9 4 0 0 78 13 45
2011 Non-supervisor 26 34 21 12 5 2 0 61 17 90
2008 Supervisor 32 32 19 6 0 0 10 71 7 31
2008 Non-supervisor 24 36 13 13 11 2 0 61 25 89

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 35 20 13 5 3 0 61 19 36
2017 Non-supervisor 23 27 26 16 4 4 0 52 21 89
2014 Supervisor 37 39 12 10 0 2 0 77 10 47
2014 Non-supervisor 18 34 28 12 4 3 1 54 17 101
2011 Supervisor 20 43 19 14 4 0 0 63 18 45
2011 Non-supervisor 11 43 28 11 5 1 1 55 16 89
2008 Supervisor 16 45 19 6 0 3 10 70 7 31
2008 Non-supervisor 10 31 19 20 14 6 0 43 36 88

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 40 18 13 0 0 0 69 13 36
2017 Non-supervisor 25 31 26 10 4 4 0 58 15 89
2014 Supervisor 47 37 6 4 4 2 0 86 8 47
2014 Non-supervisor 27 43 15 7 4 4 0 73 11 101
2011 Supervisor 33 40 7 14 4 2 0 74 19 45
2011 Non-supervisor 23 39 21 7 5 4 0 65 13 89
2008 Supervisor 52 26 6 3 3 3 6 86 7 31
2008 Non-supervisor 24 35 17 8 7 10 0 65 16 89

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 47 15 8 3 0 0 75 10 36
2017 Non-supervisor 27 33 21 11 5 3 0 62 16 89
2014 Supervisor 39 39 10 10 0 2 0 79 11 47
2014 Non-supervisor 25 39 21 10 4 1 0 65 14 101
2011 Supervisor 19 49 19 6 4 2 0 70 11 45
2011 Non-supervisor 13 45 19 15 5 2 0 60 21 89
2008 Supervisor 19 48 23 6 3 0 0 68 10 31
2008 Non-supervisor 13 40 15 21 9 1 0 55 31 89
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 36 16 8 0 3 0 75 8 36
2017 Non-supervisor 35 41 16 7 2 0 0 76 9 88
2014 Supervisor 61 31 2 4 0 2 0 94 4 47
2014 Non-supervisor 37 44 12 4 1 2 0 83 5 101
2011 Supervisor 42 47 4 4 0 2 0 91 4 45
2011 Non-supervisor 32 45 13 6 2 0 1 78 9 90

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 48 8 0 0 0 0 92 0 36
2017 Non-supervisor 35 51 10 0 1 2 0 89 1 88
2014 Supervisor 55 28 6 6 0 4 0 87 7 47
2014 Non-supervisor 40 47 9 1 1 2 0 89 2 101
2011 Supervisor 47 31 11 9 0 2 0 80 9 45
2011 Non-supervisor 36 45 9 3 2 4 1 85 6 90

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 28 12 8 0 3 0 79 8 35
2017 Non-supervisor 33 41 15 7 2 1 1 75 9 88
2014 Supervisor 63 27 4 4 2 0 0 90 6 47
2014 Non-supervisor 26 42 17 7 6 2 0 70 13 101
2011 Supervisor 45 42 4 5 2 2 0 89 7 45
2011 Non-supervisor 29 37 17 6 3 6 1 71 10 90
2008 Supervisor 55 29 6 10 0 0 0 84 10 31
2008 Non-supervisor 27 28 8 19 9 8 1 60 31 89

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 27 26 0 0 3 0 73 0 36
2017 Non-supervisor 30 42 14 9 1 3 1 75 10 87
2014 Supervisor 53 29 8 4 2 4 0 85 7 47
2014 Non-supervisor 32 41 18 5 1 2 1 75 6 101
2011 Supervisor 32 40 7 11 5 5 0 76 17 45
2011 Non-supervisor 25 35 21 5 6 7 1 65 13 90

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 19 12 16 10 8 13 52 33 36
2017 Non-supervisor 16 26 20 13 5 14 6 53 22 88
2014 Supervisor 20 33 6 16 2 10 12 68 24 47
2014 Non-supervisor 17 30 13 13 14 13 1 54 31 101
2011 Supervisor 25 33 7 5 11 9 11 73 19 45
2011 Non-supervisor 15 25 18 9 13 18 1 50 28 90

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 81 17 3 0 0 0 0 97 0 35
2017 Non-supervisor 71 21 2 3 2 0 1 93 5 89
2014 Supervisor 80 18 0 2 0 0 0 98 2 47
2014 Non-supervisor 75 14 5 3 2 0 1 90 5 101

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 87 8 3 3 0 0 0 95 3 36
2017 Non-supervisor 72 22 0 1 0 3 2 99 1 89
2014 Supervisor 85 13 0 0 0 2 0 100 0 47
2014 Non-supervisor 72 20 2 2 0 0 4 96 2 101
2011 Supervisor 82 14 0 2 0 2 0 98 2 45
2011 Non-supervisor 74 22 1 0 1 1 1 98 1 90
2008 Supervisor 84 16 0 0 0 0 0 100 0 31
2008 Non-supervisor 81 12 1 3 1 1 0 94 5 89

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 33 18 13 5 0 0 64 18 36
2017 Non-supervisor 36 28 18 13 4 1 0 65 17 89
2014 Supervisor 53 32 6 4 0 4 0 89 4 47
2014 Non-supervisor 32 36 15 7 6 2 2 71 13 101
2011 Supervisor 37 43 9 2 4 4 0 83 7 44
2011 Non-supervisor 25 35 15 14 8 3 0 62 23 90
2008 Supervisor 32 48 6 10 3 0 0 81 13 31
2008 Non-supervisor 20 39 16 13 7 3 1 62 21 89

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 27 17 21 13 0 3 47 35 36
2017 Non-supervisor 20 27 13 20 13 4 2 51 35 89
2014 Supervisor 30 18 11 21 12 0 8 53 36 47
2014 Non-supervisor 17 17 17 22 22 3 3 36 46 101
2011 Supervisor 15 30 17 7 19 0 11 51 29 45
2011 Non-supervisor 13 19 17 25 20 2 4 34 48 90
2008 Supervisor 13 27 27 17 3 7 7 46 23 30
2008 Non-supervisor 16 27 20 19 13 3 1 45 34 89

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 38 12 8 0 7 0 79 8 35
2017 Non-supervisor 30 34 18 10 3 4 0 67 13 89

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 38 15 5 0 3 0 80 5 36
2017 Non-supervisor 50 30 13 4 0 3 1 83 4 88
2014 Supervisor 59 33 2 4 2 0 0 92 6 47
2014 Non-supervisor 39 37 14 4 1 3 2 80 5 101

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 45 10 5 0 0 0 84 5 36
2017 Non-supervisor 46 38 9 5 0 1 0 86 5 89
2014 Supervisor 61 31 2 4 0 2 0 93 4 47
2014 Non-supervisor 38 43 15 1 1 1 1 83 2 101
2011 Supervisor 43 42 13 2 0 0 0 85 2 45
2011 Non-supervisor 33 48 12 3 3 0 1 81 6 89

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 42 3 5 0 0 0 92 5 36
2017 Non-supervisor 48 40 6 3 3 0 0 88 6 89
2014 Supervisor 76 22 2 0 0 0 0 98 0 47
2014 Non-supervisor 49 38 7 6 0 0 0 87 6 101
2011 Supervisor 65 24 5 2 4 0 0 89 6 45
2011 Non-supervisor 43 43 6 4 2 1 0 87 7 89
2008 Supervisor 52 32 6 6 3 0 0 84 10 31
2008 Non-supervisor 40 33 8 15 4 0 0 73 19 89

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 26 13 3 0 3 0 84 3 36
2017 Non-supervisor 44 30 15 6 6 0 0 74 12 89
2014 Supervisor 65 21 10 2 0 2 0 88 2 47
2014 Non-supervisor 37 35 14 6 7 1 0 73 13 101
2011 Supervisor 45 40 9 2 4 0 0 85 6 45
2011 Non-supervisor 29 32 19 10 6 3 0 64 16 90

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 37 13 5 0 0 0 82 5 36
2017 Non-supervisor 40 35 15 4 7 0 0 75 11 89
2014 Supervisor 69 15 10 4 0 2 0 86 4 47
2014 Non-supervisor 34 39 15 8 4 0 0 73 12 101
2011 Supervisor 51 43 0 4 2 0 0 93 7 44
2011 Non-supervisor 28 38 17 10 6 1 0 67 16 90
2008 Supervisor 42 32 16 10 0 0 0 74 10 31
2008 Non-supervisor 29 39 4 17 8 2 0 70 25 89

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 36 17 8 10 0 0 65 18 36
2017 Non-supervisor 33 29 20 6 11 2 0 62 17 89
2014 Supervisor 46 22 13 14 2 2 2 70 17 47
2014 Non-supervisor 34 20 20 15 8 3 0 56 24 101
2011 Supervisor 46 26 9 13 4 2 0 73 18 45
2011 Non-supervisor 28 28 19 13 7 4 0 59 21 90
2008 Supervisor 29 39 3 10 10 6 3 75 21 31
2008 Non-supervisor 24 26 18 15 11 7 0 53 28 89
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 37 32 31 36
2017 Non-supervisor 36 32 32 89
2014 Supervisor 29 41 31 47
2014 Non-supervisor 37 30 33 101
2011 Supervisor 31 41 28 45
2011 Non-supervisor 36 27 37 90

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 7 14 65 14 0 0 14
2017 Non-supervisor 9 16 60 0 12 3 34
2014 Supervisor 43 7 35 7 9999 7 14
2014 Non-supervisor 16 11 51 5 9999 16 37
2011 Supervisor 28 8 50 7 9999 7 14
2011 Non-supervisor 17 12 61 0 9999 9 30
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 10 90 89
2014 Supervisor 10 90 47
2014 Non-supervisor 21 79 101

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 51 10
2014 Non-supervisor 38 21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 90 10
2014 Non-supervisor 62 21

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10
2014 Non-supervisor 0 21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 49 10
2014 Non-supervisor 33 21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 51 10
2014 Non-supervisor 24 21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 60 10
2014 Non-supervisor 62 21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 69 10
2014 Non-supervisor 44 21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 90 10 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 17 11 8 0 25 7 73 11 36
2017 Non-supervisor 11 16 19 6 3 30 14 50 16 89
2014 Supervisor 26 25 17 8 2 20 2 66 13 47
2014 Non-supervisor 10 10 21 5 4 35 15 39 18 101

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 31 13 3 0 7 0 83 3 35
2017 Non-supervisor 30 36 14 5 2 9 4 76 8 89
2014 Supervisor 43 24 17 8 0 8 0 73 9 47
2014 Non-supervisor 22 32 22 6 3 12 3 63 11 101
2011 Supervisor 37 39 15 0 2 7 0 81 2 45
2011 Non-supervisor 26 44 14 9 1 5 1 75 10 90
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 33 8 0 0 0 35 87 0 36
2017 Non-supervisor 28 35 9 16 0 2 10 72 18 89
2014 Supervisor 27 31 6 0 0 0 36 91 0 47
2014 Non-supervisor 21 53 13 8 1 3 2 77 9 101
2011 Supervisor 28 31 2 5 0 2 32 90 7 45
2011 Non-supervisor 23 52 14 6 2 2 0 77 9 90
2008 Supervisor 23 23 6 3 3 0 42 78 11 31
2008 Non-supervisor 22 51 4 9 4 2 7 80 15 89

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 19 5 0 0 32 27 87 0 36
2017 Non-supervisor 5 17 22 8 2 28 17 41 18 88
2014 Supervisor 28 19 8 2 0 22 21 82 4 47
2014 Non-supervisor 6 18 26 6 1 29 14 42 12 101
2011 Supervisor 18 18 9 2 6 30 17 67 17 45
2011 Non-supervisor 3 13 19 9 7 35 14 33 30 89

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 25 13 0 0 6 27 80 0 36
2017 Non-supervisor 38 27 12 6 0 5 12 78 7 89
2014 Supervisor 37 16 4 2 2 2 36 87 7 47
2014 Non-supervisor 34 41 5 6 0 12 2 87 7 101
2011 Supervisor 29 24 4 2 2 5 34 86 7 45
2011 Non-supervisor 39 41 9 0 2 10 0 88 2 90
2008 Supervisor 23 13 16 0 3 3 42 65 6 31
2008 Non-supervisor 28 31 16 6 1 11 7 73 8 89

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 22 10 0 0 3 30 84 0 36
2017 Non-supervisor 32 28 18 1 1 8 12 75 2 89
2014 Supervisor 37 16 4 0 0 6 36 93 0 47
2014 Non-supervisor 31 39 11 0 1 16 2 85 1 101
2011 Supervisor 26 28 9 0 4 7 27 81 6 45
2011 Non-supervisor 32 39 14 4 0 11 0 79 5 90
2008 Supervisor 32 19 10 0 3 0 35 80 5 31
2008 Non-supervisor 24 38 13 7 4 10 3 71 13 89
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 11 8 5 0 29 20 73 10 35
2017 Non-supervisor 15 16 18 2 2 32 16 59 7 89
2014 Supervisor 32 12 15 2 0 30 9 72 3 47
2014 Non-supervisor 10 12 19 1 3 42 14 49 9 101

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 27 13 3 0 10 8 81 3 35
2017 Non-supervisor 32 33 15 2 1 11 6 79 4 89
2014 Supervisor 62 16 14 2 0 6 0 82 2 47
2014 Non-supervisor 25 33 19 1 2 18 3 72 4 101
2011 Supervisor 44 31 6 2 0 16 0 90 3 45
2011 Non-supervisor 28 45 12 1 1 13 0 84 3 90
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 23 20 13 20 0 5 44 35 36
2017 Non-supervisor 24 32 23 11 9 0 1 57 20 87

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 17 31 26 13 0 0 30 39 36
2017 Non-supervisor 19 32 24 10 14 0 1 51 24 87

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 24 24 18 8 0 3 49 26 36
2017 Non-supervisor 26 31 20 10 9 0 4 59 20 86

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 20 34 10 21 0 0 34 32 36
2017 Non-supervisor 18 33 17 13 18 1 0 52 31 89

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 26 16 14 5 0 3 65 19 36
2017 Non-supervisor 49 24 9 2 2 0 14 85 4 88

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 13 16 16 14 0 3 52 31 36
2017 Non-supervisor 26 46 19 4 5 0 0 72 9 88

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 32 22 8 3 0 3 67 11 36
2017 Non-supervisor 27 32 23 13 3 1 1 60 16 88

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 38 21 8 3 0 3 67 11 36
2017 Non-supervisor 26 36 20 12 6 0 1 62 18 88

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 43 19 3 3 0 3 75 5 36
2017 Non-supervisor 32 30 21 8 7 0 2 63 15 88

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 21 22 16 5 0 3 55 22 36
2017 Non-supervisor 40 32 10 8 7 1 3 74 15 88

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 22 9 8 3 0 0 81 10 36
2017 Non-supervisor 69 10 8 8 4 0 1 80 12 89

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 84 11 0 0 3 0 3 97 3 36
2017 Non-supervisor 79 6 4 3 1 0 7 92 4 89

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 32 8 5 8 0 3 79 13 36
2017 Non-supervisor 52 26 11 4 3 0 4 82 7 89

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 12 21 8 3 0 3 68 10 36
2017 Non-supervisor 61 18 11 6 0 1 3 82 6 89

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 34 20 3 3 0 3 74 5 36
2017 Non-supervisor 57 5 2 1 0 0 35 95 1 88

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 81 14 3 0 0 0 3 97 0 35
2017 Non-supervisor 72 12 5 5 0 0 5 89 6 88

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 85 8 0 3 0 0 5 97 3 36
2017 Non-supervisor 69 11 6 4 5 0 4 84 10 88

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 28 11 5 0 0 3 84 5 35
2017 Non-supervisor 51 37 6 4 0 0 2 90 4 88

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 32 39 14 8 0 0 40 21 36
2017 Non-supervisor 15 35 33 14 2 0 1 51 16 89

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 12 27 31 22 0 0 53 19 35
2017 Non-supervisor 4 18 33 21 23 0 1 45 22 89

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 37 0 3 3 0 0 95 5 36
2017 Non-supervisor 45 41 8 4 1 0 0 87 5 89

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 44 14 8 0 0 0 79 8 36
2017 Non-supervisor 27 41 17 10 5 0 0 68 15 89
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 16 84 89
2014 Supervisor 24 76 47
2014 Non-supervisor 22 78 101

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 68 32 16
2014 Supervisor 92 8 10
2014 Non-supervisor 77 23 22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-supervisor 55 37 0 0 9 0 0 91 9 11
2014 Non-supervisor 46 24 6 24 0 0 0 70 24 17
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 24 24 5 10 0 3 35 65 36
2017 Non-supervisor 44 21 16 6 7 4 2 47 53 89

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 22
2017 Non-supervisor 54 43

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 58 22
2017 Non-supervisor 45 43

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 24 22
2017 Non-supervisor 30 43

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 22
2017 Non-supervisor 33 43

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 22
2017 Non-supervisor 6 43

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 50 22
2017 Non-supervisor 21 43

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 9 58 4 10 9 11 21
2017 Non-supervisor 5 65 15 11 0 4 41

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 37 0 15 0 0 14 83 17 22
2017 Non-supervisor 24 44 14 2 11 0 4 71 14 44

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 0 9 8 16 16 17 34 19 64 22
2017 Non-supervisor 0 22 16 23 23 2 14 26 55 44
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