2017 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 51 0 0 4 0 0 96 4 21
2017 First official language - French 50 44 4 1 1 0 0 94 2 104
2014 First official language - English 50 31 5 11 3 0 0 81 14 34
2014 First official language - French 50 39 3 6 2 0 0 89 8 114
2011 First official language - English 34 40 7 7 11 0 0 75 18 27
2011 First official language - French 30 49 5 10 6 0 0 79 16 110
2008 First official language - English 42 42 4 8 4 0 0 83 13 24
2008 First official language - French 51 35 5 7 2 0 0 86 9 97

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 20 0 4 0 0 0 96 4 21
2017 First official language - French 78 20 1 1 0 0 0 98 1 104
2014 First official language - English 83 9 0 6 3 0 0 91 9 34
2014 First official language - French 85 14 0 1 0 0 1 99 1 114
2011 First official language - English 67 25 4 4 0 0 0 93 4 27
2011 First official language - French 79 19 0 1 1 0 0 98 2 109
2008 First official language - English 67 21 0 13 0 0 0 88 13 24
2008 First official language - French 87 12 0 1 0 0 0 99 1 97

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 46 0 13 0 0 0 87 13 21
2017 First official language - French 82 13 1 4 0 0 0 95 4 104
2014 First official language - English 72 9 9 5 6 0 0 80 11 34
2014 First official language - French 79 16 2 1 3 0 0 95 4 114
2011 First official language - English 56 33 0 0 11 0 0 89 11 27
2011 First official language - French 74 22 2 0 1 0 2 97 1 110
2008 First official language - English 50 29 8 13 0 0 0 79 13 24
2008 First official language - French 84 8 4 3 0 0 1 93 3 97

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 52 0 4 0 0 0 96 4 21
2017 First official language - French 60 27 5 4 4 0 0 86 8 104
2014 First official language - English 58 22 6 11 3 0 0 80 14 34
2014 First official language - French 43 29 12 13 4 0 0 72 17 114
2011 First official language - English 40 34 15 8 4 0 0 74 11 27
2011 First official language - French 40 43 7 8 2 0 0 83 10 109

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 42 13 9 0 0 0 78 9 21
2017 First official language - French 39 40 9 10 2 0 0 79 12 104
2014 First official language - English 60 20 12 6 3 0 0 80 9 34
2014 First official language - French 43 40 10 4 3 0 0 83 7 114
2011 First official language - English 27 55 7 7 4 0 0 82 11 27
2011 First official language - French 38 39 13 6 3 0 2 78 9 110
2008 First official language - English 42 21 21 13 4 0 0 63 17 24
2008 First official language - French 34 35 12 14 4 0 0 69 19 97

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 51 4 9 4 0 0 82 13 21
2017 First official language - French 42 39 13 3 3 0 0 81 6 104
2014 First official language - English 60 11 15 6 9 0 0 71 14 34
2014 First official language - French 35 43 13 5 4 0 0 79 8 114
2011 First official language - English 53 14 15 11 7 0 0 67 18 27
2011 First official language - French 45 36 13 3 2 0 1 82 5 110
2008 First official language - English 46 38 8 8 0 0 0 83 8 24
2008 First official language - French 42 36 11 8 2 0 0 78 10 97

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 42 0 9 0 0 0 91 9 21
2017 First official language - French 44 44 7 4 2 0 0 88 5 104
2014 First official language - English 63 26 3 9 0 0 0 89 9 34
2014 First official language - French 47 36 10 7 0 0 0 83 7 113
2011 First official language - English 53 22 4 18 4 0 0 75 22 27
2011 First official language - French 48 35 4 6 6 1 0 84 12 110
2008 First official language - English 50 29 8 4 8 0 0 79 13 24
2008 First official language - French 48 37 8 4 2 0 0 86 6 97

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 42 9 0 0 0 0 91 0 21
2017 First official language - French 47 39 7 3 2 0 1 87 6 104
2014 First official language - English 58 22 8 9 3 0 0 81 11 34
2014 First official language - French 43 39 8 6 3 1 0 83 9 114

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 42 0 0 0 0 0 100 0 21
2017 First official language - French 50 30 12 3 2 0 4 83 4 104
2014 First official language - English 60 28 6 6 0 0 0 89 6 34
2014 First official language - French 48 36 6 5 3 0 2 86 8 114
2011 First official language - English 34 40 19 4 4 0 0 74 7 27
2011 First official language - French 48 32 9 2 6 2 2 83 8 110

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 27 13 9 11 0 17 60 24 21
2017 First official language - French 34 28 11 2 10 3 13 73 14 104
2014 First official language - English 36 11 14 8 6 3 21 63 18 34
2014 First official language - French 36 19 12 5 6 5 16 70 15 114
2011 First official language - English 27 40 11 7 0 4 11 78 9 27
2011 First official language - French 49 17 7 7 7 2 13 77 16 110
2008 First official language - English 29 21 8 8 4 13 17 71 18 24
2008 First official language - French 52 18 4 7 3 3 13 83 12 97

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 58 4 0 0 0 0 96 0 21
2017 First official language - French 35 49 10 4 2 0 0 84 6 104
2014 First official language - English 39 27 23 9 3 0 0 66 11 34
2014 First official language - French 29 51 11 5 4 0 0 80 10 114
2011 First official language - English 34 29 22 7 7 0 0 63 15 27
2011 First official language - French 42 39 12 3 3 0 1 81 6 110
2008 First official language - English 46 21 8 25 0 0 0 67 25 24
2008 First official language - French 37 36 16 6 4 0 0 73 10 97

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 56 4 9 4 0 0 83 13 21
2017 First official language - French 41 29 14 11 5 0 0 70 16 104
2014 First official language - English 43 26 14 11 6 0 0 69 17 34
2014 First official language - French 36 35 18 6 4 1 0 72 10 114
2011 First official language - English 31 30 14 18 7 0 0 60 26 27
2011 First official language - French 32 39 14 4 9 1 0 72 14 110

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 46 13 9 0 0 0 77 9 21
2017 First official language - French 36 44 11 8 1 0 0 81 9 104

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 42 4 10 0 0 0 86 10 21
2017 First official language - French 45 39 11 3 1 0 0 85 4 104
2014 First official language - English 55 26 17 3 0 0 0 80 3 34
2014 First official language - French 48 41 7 2 1 1 0 90 3 113
2011 First official language - English 49 29 15 4 0 4 0 81 4 27
2011 First official language - French 50 40 6 2 3 0 0 90 4 110
2008 First official language - English 46 33 13 4 4 0 0 79 8 24
2008 First official language - French 51 30 9 8 2 0 0 80 10 97

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 46 18 4 4 0 0 73 9 21
2017 First official language - French 35 40 10 8 6 0 0 76 14 104

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 33 14 0 0 0 0 86 0 21
2017 First official language - French 44 43 11 0 2 0 0 87 2 104
2014 First official language - English 66 20 14 0 0 0 0 86 0 34
2014 First official language - French 48 41 8 3 0 0 0 89 3 114
2011 First official language - English 59 29 7 4 0 0 0 89 4 27
2011 First official language - French 56 30 11 2 2 0 0 86 3 109

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 69 0 4 0 0 0 96 4 21
2017 First official language - French 39 34 16 9 1 0 0 74 10 104
2014 First official language - English 52 28 11 9 0 0 0 80 9 34
2014 First official language - French 30 47 9 10 3 1 0 78 13 114
2011 First official language - English 34 47 11 4 4 0 0 81 7 27
2011 First official language - French 41 35 17 1 4 1 0 78 5 109

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 52 9 5 4 0 0 82 9 21
2017 First official language - French 38 41 13 5 3 0 0 79 8 104
2014 First official language - English 43 34 12 12 0 0 0 77 12 34
2014 First official language - French 38 42 10 7 2 1 0 81 9 114

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 51 18 5 0 0 0 77 5 21
2017 First official language - French 37 45 11 4 2 0 1 83 6 104
2014 First official language - English 52 28 11 9 0 0 0 80 9 34
2014 First official language - French 41 37 13 5 3 1 1 80 7 114
2011 First official language - English 38 40 15 4 4 0 0 78 7 27
2011 First official language - French 38 44 12 3 3 0 0 82 6 109

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 40 9 0 4 0 0 87 4 21
2017 First official language - French 42 39 11 6 2 0 0 82 8 103
2014 First official language - English 41 42 12 0 6 0 0 83 6 34
2014 First official language - French 40 40 12 6 2 0 0 80 8 114
2011 First official language - English 46 36 11 4 4 0 0 81 7 27
2011 First official language - French 45 37 11 3 3 0 1 83 6 110
2008 First official language - English 46 33 4 13 0 4 0 83 13 24
2008 First official language - French 43 41 9 4 2 0 0 85 6 97

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 26 29 0 0 0 0 71 0 21
2017 First official language - French 31 40 17 7 5 0 1 71 12 104
2014 First official language - English 36 31 20 3 3 0 8 72 6 34
2014 First official language - French 38 38 14 5 4 1 0 76 10 114
2011 First official language - English 42 29 22 4 4 0 0 71 7 27
2011 First official language - French 39 25 14 15 6 0 0 65 21 110
2008 First official language - English 21 38 17 21 4 0 0 58 25 24
2008 First official language - French 20 31 23 15 10 0 1 52 25 96

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 26 42 14 13 0 0 27 31 21
2017 First official language - French 3 18 31 39 7 0 4 47 21 104
2014 First official language - English 3 11 34 28 25 0 0 52 14 34
2014 First official language - French 4 18 38 27 8 3 2 37 23 114
2011 First official language - English 4 30 37 12 13 0 4 26 35 26
2011 First official language - French 3 26 37 24 6 1 3 31 30 109
2008 First official language - English 17 8 42 21 13 0 0 33 25 24
2008 First official language - French 8 40 33 16 0 0 2 17 49 97

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 27 41 13 14 0 0 27 32 21
2017 First official language - French 9 17 32 22 16 2 3 40 27 104
2014 First official language - English 3 11 14 33 39 0 0 72 14 34
2014 First official language - French 3 10 27 34 17 4 4 57 14 114
2011 First official language - English 7 16 41 11 17 4 4 31 25 26
2011 First official language - French 6 23 34 14 17 4 2 33 31 110
2008 First official language - English 25 17 29 21 8 0 0 29 42 24
2008 First official language - French 21 26 21 19 7 6 1 28 50 97

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 23 26 25 9 0 0 34 40 21
2017 First official language - French 15 20 30 21 12 1 2 34 35 103
2014 First official language - English 12 17 30 22 17 0 3 39 29 34
2014 First official language - French 11 25 24 25 11 3 1 38 37 114
2011 First official language - English 8 19 23 22 25 0 4 49 28 26
2011 First official language - French 4 23 32 20 19 0 3 40 28 109
2008 First official language - English 21 25 29 17 8 0 0 25 46 24
2008 First official language - French 18 30 25 15 7 1 4 24 50 97

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 0 4 42 45 9 0 0 54 4 21
2017 First official language - French 5 14 31 28 17 0 4 47 20 104
2014 First official language - English 0 9 37 32 22 0 0 55 9 34
2014 First official language - French 5 16 35 32 11 1 1 43 21 113
2011 First official language - English 0 15 28 38 15 0 4 55 16 26
2011 First official language - French 2 17 43 23 12 0 3 36 20 110
2008 First official language - English 8 17 38 29 8 0 0 38 25 24
2008 First official language - French 10 20 44 20 4 1 1 24 31 97

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 26 20 22 14 5 0 38 41 21
2017 First official language - French 15 14 26 20 17 1 7 40 31 104
2014 First official language - English 0 23 39 19 16 3 0 37 23 34
2014 First official language - French 6 21 30 22 14 2 5 38 30 114
2011 First official language - English 0 45 15 15 21 0 4 37 47 26
2011 First official language - French 11 31 33 12 10 1 3 22 44 110
2008 First official language - English 13 25 17 25 17 4 0 43 39 24
2008 First official language - French 11 29 36 14 4 0 5 20 42 97

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 27 24 13 19 0 0 32 44 21
2017 First official language - French 13 31 31 6 11 2 6 19 48 104
2014 First official language - English 3 14 33 20 25 5 0 47 18 34
2014 First official language - French 7 19 33 21 11 4 6 35 29 113
2011 First official language - English 15 23 23 23 9 4 4 35 41 26
2011 First official language - French 22 25 25 17 11 0 1 28 47 110
2008 First official language - English 21 21 33 13 8 4 0 22 43 24
2008 First official language - French 28 35 23 8 1 3 1 10 66 96

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 18 50 9 5 0 0 14 36 21
2017 First official language - French 14 13 38 18 12 0 4 32 28 104
2014 First official language - English 9 23 34 16 16 3 0 33 32 34
2014 First official language - French 6 20 33 24 11 3 3 37 28 113
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 73 22 0 4 0 0 0 96 4 21
2017 First official language - French 89 10 1 0 0 0 0 99 0 104
2014 First official language - English 74 17 3 3 3 0 0 92 6 34
2014 First official language - French 86 10 0 2 1 0 1 97 3 114
2011 First official language - English 63 16 11 11 0 0 0 79 11 27
2011 First official language - French 93 5 1 0 1 0 0 98 1 109
2008 First official language - English 58 29 4 8 0 0 0 88 8 24
2008 First official language - French 94 5 0 0 0 0 1 100 0 97

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 40 9 9 9 0 15 69 21 21
2017 First official language - French 32 37 16 4 5 3 3 73 10 104
2014 First official language - English 49 17 17 8 9 0 0 66 17 34
2014 First official language - French 27 31 12 13 5 6 6 66 20 114

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 31 15 9 4 0 0 71 14 21
2017 First official language - French 55 29 9 4 3 0 0 84 7 104
2014 First official language - English 46 20 20 14 0 0 0 66 14 34
2014 First official language - French 51 26 11 8 4 0 0 77 12 114

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 27 29 9 0 0 0 62 9 21
2017 First official language - French 45 38 9 6 1 0 1 84 7 104
2014 First official language - English 49 37 6 8 0 0 0 86 8 34
2014 First official language - French 32 43 12 8 3 2 1 77 11 114
2011 First official language - English 35 36 4 22 4 0 0 71 26 27
2011 First official language - French 39 36 10 9 3 2 1 77 13 110
2008 First official language - English 42 38 8 13 0 0 0 79 13 24
2008 First official language - French 28 41 14 9 4 3 0 71 14 97

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 33 14 13 0 13 0 68 16 21
2017 First official language - French 39 25 15 5 3 12 1 74 10 104
2014 First official language - English 49 20 17 5 3 3 3 73 9 34
2014 First official language - French 34 27 19 11 2 6 2 66 14 114
2011 First official language - English 38 29 7 11 7 7 0 72 20 27
2011 First official language - French 40 27 12 9 7 4 0 70 17 110
2008 First official language - English 54 13 8 13 8 4 0 70 22 24
2008 First official language - French 28 32 11 13 7 5 3 65 22 97

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 46 4 23 0 13 4 67 28 21
2017 First official language - French 16 31 19 10 5 14 4 57 19 104
2014 First official language - English 30 8 26 17 3 14 3 45 24 34
2014 First official language - French 15 22 18 19 6 12 7 46 31 114

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 33 9 0 5 0 0 87 5 21
2017 First official language - French 47 36 13 3 1 0 0 84 3 104
2014 First official language - English 57 23 11 6 3 0 0 80 9 34
2014 First official language - French 38 48 6 4 4 0 1 86 7 114
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 47 9 4 9 0 0 78 13 21
2017 First official language - French 44 36 9 10 1 1 0 81 10 104
2014 First official language - English 52 26 6 6 9 0 3 80 15 34
2014 First official language - French 46 34 7 8 3 1 1 81 12 114
2011 First official language - English 45 22 18 15 0 0 0 67 15 27
2011 First official language - French 45 33 14 8 0 0 0 78 8 110
2008 First official language - English 33 33 4 17 13 0 0 67 29 24
2008 First official language - French 30 33 12 16 5 2 1 65 22 97

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 38 18 4 4 0 0 74 9 21
2017 First official language - French 47 37 7 7 2 1 0 84 9 104
2014 First official language - English 55 26 3 6 9 0 3 82 15 34
2014 First official language - French 41 33 13 6 1 6 0 78 7 114
2011 First official language - English 59 11 8 18 4 0 0 70 22 27
2011 First official language - French 50 30 14 4 1 2 0 81 5 109
2008 First official language - English 42 25 13 13 8 0 0 67 21 24
2008 First official language - French 37 31 10 11 6 4 0 71 18 97

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 34 9 9 4 0 0 78 13 21
2017 First official language - French 49 32 12 4 3 0 0 81 7 104
2014 First official language - English 55 28 3 3 9 0 3 85 12 34
2014 First official language - French 43 34 7 10 4 3 0 79 14 114
2011 First official language - English 48 30 11 11 0 0 0 78 11 27
2011 First official language - French 42 40 9 8 1 0 0 83 9 110
2008 First official language - English 42 17 8 25 8 0 0 58 33 24
2008 First official language - French 37 34 11 11 5 1 0 72 17 97

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 20 0 0 0 0 0 100 0 21
2017 First official language - French 88 7 4 0 1 0 0 95 1 104
2014 First official language - English 81 9 3 3 3 0 3 91 6 34
2014 First official language - French 88 8 2 0 1 1 1 97 1 114
2011 First official language - English 71 15 0 15 0 0 0 85 15 27
2011 First official language - French 93 6 1 0 0 0 0 99 0 110
2008 First official language - English 71 21 8 0 0 0 0 92 0 24
2008 First official language - French 97 1 0 2 0 0 0 98 2 97

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 29 9 0 0 0 0 91 0 21
2017 First official language - French 62 24 6 3 0 0 5 90 4 104
2014 First official language - English 66 12 9 6 6 0 3 79 12 34
2014 First official language - French 59 24 6 3 3 3 3 88 6 114
2011 First official language - English 53 18 7 11 4 0 7 76 16 27
2011 First official language - French 56 26 4 3 5 2 4 87 9 109

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 34 13 8 4 0 0 74 13 21
2017 First official language - French 61 28 6 2 3 0 0 89 5 104

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 15 22 13 4 0 0 61 17 21
2017 First official language - French 56 30 7 2 4 1 0 87 6 104

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 25 18 9 4 0 0 69 13 21
2017 First official language - French 57 27 8 5 3 0 0 83 8 104
2014 First official language - English 57 20 6 9 6 0 3 80 15 34
2014 First official language - French 47 29 11 8 4 2 0 78 12 114
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - French 31 43 10 6 3 0 8 80 9 32
2014 First official language - French 34 39 3 10 2 5 8 83 14 39

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 9 29 9 0 9 0 59 9 21
2017 First official language - French 34 38 16 8 2 3 0 74 10 104
2014 First official language - English 52 14 14 9 9 3 0 68 18 34
2014 First official language - French 28 44 14 8 3 3 0 75 11 114
2011 First official language - English 22 49 11 11 8 0 0 70 19 27
2011 First official language - French 24 44 18 5 4 4 1 71 10 110

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 23 33 9 4 0 0 54 13 21
2017 First official language - French 30 30 26 9 3 2 0 61 12 104
2014 First official language - English 46 25 12 3 14 0 0 71 17 34
2014 First official language - French 30 45 14 9 3 0 0 75 11 114
2011 First official language - English 27 25 29 11 8 0 0 52 19 27
2011 First official language - French 29 41 14 10 4 1 0 71 15 110
2008 First official language - English 21 38 13 13 13 0 4 61 26 24
2008 First official language - French 27 34 16 11 7 2 2 63 19 97

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 36 24 18 4 5 0 52 23 21
2017 First official language - French 25 27 24 15 4 4 0 55 20 104
2014 First official language - English 35 17 23 14 12 0 0 52 25 34
2014 First official language - French 21 41 23 11 0 3 1 65 11 114
2011 First official language - English 13 29 40 15 4 0 0 42 19 27
2011 First official language - French 16 46 21 11 5 1 1 63 16 109
2008 First official language - English 8 42 8 25 13 0 4 52 39 24
2008 First official language - French 13 32 22 16 9 6 2 49 27 96

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 18 42 4 4 4 0 47 9 21
2017 First official language - French 26 36 20 12 3 3 0 64 15 104
2014 First official language - English 49 17 14 8 6 6 0 70 15 34
2014 First official language - French 29 49 11 5 4 3 0 79 9 114
2011 First official language - English 24 29 29 7 7 4 0 54 15 27
2011 First official language - French 29 41 12 10 4 3 0 72 15 109
2008 First official language - English 33 25 8 4 13 13 4 70 20 24
2008 First official language - French 30 34 16 7 4 7 1 70 12 97

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 26 30 22 9 0 0 40 30 21
2017 First official language - French 30 39 17 8 3 3 0 71 11 104
2014 First official language - English 35 17 28 11 9 0 0 52 20 34
2014 First official language - French 28 46 14 10 1 2 0 75 11 114
2011 First official language - English 13 44 11 29 4 0 0 56 32 27
2011 First official language - French 17 47 20 8 5 3 0 66 13 109
2008 First official language - English 13 42 4 29 13 0 0 54 42 24
2008 First official language - French 15 43 20 14 6 1 0 59 21 97
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 51 21 10 0 0 0 69 10 20
2017 First official language - French 38 38 15 7 2 1 0 77 9 104
2014 First official language - English 54 28 11 3 3 0 0 83 6 34
2014 First official language - French 42 44 8 4 0 2 0 87 5 114
2011 First official language - English 27 40 22 7 4 0 0 68 11 27
2011 First official language - French 38 46 7 5 1 1 1 86 6 110

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 49 0 0 0 0 0 100 0 20
2017 First official language - French 35 51 11 0 1 2 0 88 1 104
2014 First official language - English 52 37 9 0 0 3 0 91 0 34
2014 First official language - French 43 42 8 4 1 3 0 87 5 114
2011 First official language - English 35 36 18 4 4 4 0 74 8 27
2011 First official language - French 42 41 7 5 1 3 1 86 6 110

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 28 26 5 0 5 0 68 5 20
2017 First official language - French 37 39 12 8 2 1 1 78 10 103
2014 First official language - English 52 17 22 6 0 3 0 71 6 34
2014 First official language - French 34 43 10 6 6 1 0 78 12 114
2011 First official language - English 27 22 21 22 4 4 0 51 27 27
2011 First official language - French 37 43 11 2 3 5 1 84 5 110
2008 First official language - English 38 21 4 25 8 4 0 61 35 24
2008 First official language - French 33 31 8 14 6 6 1 69 22 97

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 30 15 14 5 5 0 65 19 20
2017 First official language - French 34 40 17 5 0 3 1 76 5 103
2014 First official language - English 52 14 25 9 0 0 0 67 9 34
2014 First official language - French 34 44 12 4 2 3 1 82 6 114
2011 First official language - English 23 26 18 14 11 7 0 53 27 27
2011 First official language - French 29 39 16 5 5 6 1 72 11 110

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 18 35 9 5 10 9 40 17 20
2017 First official language - French 18 26 15 14 7 13 8 55 27 104
2014 First official language - English 33 17 11 11 14 9 5 57 30 34
2014 First official language - French 13 35 11 15 9 13 4 59 29 114
2011 First official language - English 13 18 25 4 19 21 0 40 28 27
2011 First official language - French 21 30 11 9 10 13 6 62 24 110

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 44 5 0 9 0 0 86 9 20
2017 First official language - French 79 16 2 3 0 0 1 96 3 104
2014 First official language - English 69 11 9 6 6 0 0 80 11 34
2014 First official language - French 79 17 2 2 0 0 1 96 2 114

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 24 0 4 0 0 0 96 4 21
2017 First official language - French 77 18 1 1 0 3 2 98 1 104
2014 First official language - English 80 11 3 6 0 0 0 91 6 34
2014 First official language - French 75 20 1 0 0 1 3 99 0 114
2011 First official language - English 67 26 0 4 4 0 0 93 7 27
2011 First official language - French 79 17 1 0 0 2 1 99 0 110
2008 First official language - English 67 21 0 8 4 0 0 88 13 24
2008 First official language - French 86 11 1 1 0 1 0 98 1 97

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 46 4 23 4 0 0 68 27 21
2017 First official language - French 37 26 20 11 4 1 0 64 15 104
2014 First official language - English 41 26 14 6 11 3 0 68 18 34
2014 First official language - French 39 38 11 6 2 3 2 80 8 114
2011 First official language - English 23 37 11 19 7 4 0 62 27 27
2011 First official language - French 30 38 13 8 7 4 0 71 15 109
2008 First official language - English 33 33 13 8 13 0 0 67 21 24
2008 First official language - French 21 43 14 13 4 3 1 67 18 97

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 24 4 40 4 0 8 46 49 21
2017 First official language - French 20 28 16 17 15 4 1 50 33 104
2014 First official language - English 27 5 20 14 26 6 3 35 43 34
2014 First official language - French 19 21 13 24 17 1 5 43 43 114
2011 First official language - English 7 22 23 15 26 4 4 31 44 27
2011 First official language - French 15 23 15 21 18 1 8 41 42 110
2008 First official language - English 26 17 13 17 17 0 9 48 38 23
2008 First official language - French 12 29 24 19 10 5 1 44 31 97

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 46 9 13 4 0 0 74 18 21
2017 First official language - French 32 33 18 8 2 6 0 70 11 103

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 47 4 4 0 14 0 90 5 21
2017 First official language - French 50 29 15 4 0 1 1 81 4 103
2014 First official language - English 58 8 23 3 3 3 3 70 6 34
2014 First official language - French 42 44 6 4 1 2 1 88 5 114

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 29 4 9 0 0 0 87 9 21
2017 First official language - French 42 42 11 4 0 1 0 85 4 104
2014 First official language - English 51 26 17 3 0 0 3 80 3 34
2014 First official language - French 44 43 9 2 1 2 0 88 3 114
2011 First official language - English 20 51 26 4 0 0 0 71 4 27
2011 First official language - French 41 44 9 3 3 0 1 86 5 109

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 48 4 4 0 0 0 91 4 21
2017 First official language - French 49 39 6 3 3 0 0 89 6 104
2014 First official language - English 57 31 9 3 0 0 0 88 3 34
2014 First official language - French 58 33 4 5 0 0 0 91 5 114
2011 First official language - English 34 47 11 7 0 0 0 82 7 27
2011 First official language - French 55 34 4 3 3 1 0 89 6 109
2008 First official language - English 54 8 8 29 0 0 0 63 29 24
2008 First official language - French 41 38 7 8 5 0 0 79 13 97

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 38 14 9 4 0 0 73 13 21
2017 First official language - French 50 27 14 4 4 1 0 77 9 104
2014 First official language - English 52 14 20 6 9 0 0 66 14 34
2014 First official language - French 44 35 10 5 4 2 0 81 8 114
2011 First official language - English 24 40 15 7 11 4 0 66 19 27
2011 First official language - French 38 33 16 7 4 2 0 72 11 110

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 46 14 5 9 0 0 73 13 21
2017 First official language - French 44 33 14 4 4 0 0 77 8 104
2014 First official language - English 49 20 17 9 6 0 0 69 14 34
2014 First official language - French 44 35 12 6 2 1 0 80 8 114
2011 First official language - English 23 37 14 11 14 0 0 60 26 27
2011 First official language - French 40 39 11 7 3 1 0 80 10 109
2008 First official language - English 42 21 8 21 8 0 0 63 29 24
2008 First official language - French 30 42 7 13 5 2 0 74 19 97

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 42 13 9 13 0 0 64 22 21
2017 First official language - French 33 28 21 6 10 2 0 63 16 104
2014 First official language - English 33 27 17 9 8 6 0 64 18 34
2014 First official language - French 39 18 18 17 5 2 1 59 23 114
2011 First official language - English 31 32 22 0 14 0 0 63 14 27
2011 First official language - French 35 26 14 16 4 5 0 64 21 110
2008 First official language - English 25 17 21 17 13 8 0 45 32 24
2008 First official language - French 25 32 12 13 10 6 1 61 26 97
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 44 38 18 21
2017 First official language - French 35 31 35 104
2014 First official language - English 34 32 34 34
2014 First official language - French 34 34 32 114
2011 First official language - English 40 31 29 27
2011 First official language - French 34 31 35 110

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 0 30 70 0 0 0 10
2017 First official language - French 11 12 59 5 11 2 38
2014 First official language - English 25 0 58 0 9999 17 12
2014 First official language - French 23 13 43 8 9999 13 39
2011 First official language - English 0 10 63 9 9999 18 11
2011 First official language - French 29 10 56 0 9999 5 35
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 10 90 104
2014 First official language - French 20 80 114

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - French 59 12
2014 First official language - French 39 23

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - French 66 12
2014 First official language - French 57 23

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 12
2014 First official language - French 0 23

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - French 49 12
2014 First official language - French 39 23

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - French 51 12
2014 First official language - French 35 23

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - French 59 12
2014 First official language - French 65 23

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - French 49 12
2014 First official language - French 40 23

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 56 11
2014 First official language - French 56 23

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - French 35 22

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - French 27 22

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - French 44 11
2014 First official language - French 28 22

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 64 11
2014 First official language - French 36 22

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 92 8 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 24 13 9 0 46 0 60 16 21
2017 First official language - French 19 15 18 6 3 26 15 56 14 104
2014 First official language - English 27 6 25 3 6 25 9 49 13 34
2014 First official language - French 11 18 18 7 3 32 12 51 17 114

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 34 18 4 0 13 0 74 5 21
2017 First official language - French 35 35 13 4 2 8 3 79 7 103
2014 First official language - English 35 8 34 6 3 11 3 51 10 34
2014 First official language - French 26 36 16 7 2 10 2 71 10 114
2011 First official language - English 20 43 25 7 0 4 0 66 8 27
2011 First official language - French 33 41 11 5 2 6 1 80 7 110
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 56 0 9 0 0 8 91 9 21
2017 First official language - French 27 30 11 12 0 2 18 71 15 104
2014 First official language - English 33 31 8 12 0 0 16 77 14 34
2014 First official language - French 19 50 11 3 1 3 12 82 5 114
2011 First official language - English 31 40 7 15 4 4 0 73 19 27
2011 First official language - French 23 46 11 3 1 2 14 82 5 110
2008 First official language - English 38 25 13 8 0 0 17 75 10 24
2008 First official language - French 20 47 3 7 5 2 15 81 15 97

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 18 37 0 4 37 0 35 7 21
2017 First official language - French 9 18 14 7 1 28 24 55 16 103
2014 First official language - English 25 11 28 9 3 14 11 47 15 34
2014 First official language - French 9 20 18 4 0 31 18 59 7 114
2011 First official language - English 0 18 19 4 7 37 16 38 23 27
2011 First official language - French 11 14 14 7 6 32 16 47 25 109

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 29 4 9 0 9 4 85 10 21
2017 First official language - French 34 26 14 3 0 4 19 77 4 104
2014 First official language - English 39 26 3 9 0 9 16 85 12 34
2014 First official language - French 34 35 5 4 1 9 12 88 6 114
2011 First official language - English 48 30 7 0 4 11 0 88 4 27
2011 First official language - French 33 36 7 1 2 7 15 88 3 110
2008 First official language - English 29 21 21 4 0 8 17 67 6 24
2008 First official language - French 26 28 14 4 2 10 15 72 8 97

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 29 13 0 0 14 8 83 0 21
2017 First official language - French 32 26 17 1 1 5 19 76 2 104
2014 First official language - English 39 20 9 0 0 17 16 87 0 34
2014 First official language - French 31 35 9 0 1 11 12 87 1 114
2011 First official language - English 38 29 15 4 4 11 0 75 8 27
2011 First official language - French 29 36 11 3 1 9 12 81 4 110
2008 First official language - English 33 33 17 4 0 0 13 76 5 24
2008 First official language - French 24 34 11 5 5 9 11 73 13 97
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 0 100 21
2017 First official language - French 5 95 103
2014 First official language - French 12 88 114

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 25 14 0 0 43 0 76 0 20
2017 First official language - French 18 13 16 3 2 29 20 60 10 104
2014 First official language - English 33 3 25 0 0 28 12 59 0 34
2014 First official language - French 12 15 15 2 3 41 13 58 10 114

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 41 9 0 0 14 0 90 0 20
2017 First official language - French 33 30 15 3 1 10 8 77 4 104
2014 First official language - English 41 14 22 3 0 17 3 69 3 34
2014 First official language - French 35 32 16 1 2 13 2 78 3 114
2011 First official language - English 34 36 15 4 0 11 0 79 4 27
2011 First official language - French 34 41 9 1 1 14 0 88 2 110
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 52 14 5 16 0 0 65 21 20
2017 First official language - French 24 26 23 13 11 0 2 52 24 103

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 26 37 14 5 0 0 44 19 20
2017 First official language - French 17 28 24 14 16 0 1 46 30 103

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 56 5 5 0 0 0 90 5 19
2017 First official language - French 24 24 24 13 10 0 4 50 25 103

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 42 18 4 18 0 0 60 22 21
2017 First official language - French 17 27 23 14 19 1 0 44 33 104

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 31 10 5 0 0 5 85 5 20
2017 First official language - French 45 24 11 5 3 0 12 78 10 104

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 49 25 4 0 0 0 71 4 21
2017 First official language - French 31 35 17 7 9 0 1 66 17 103

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 22 43 9 4 0 4 42 14 21
2017 First official language - French 31 34 19 12 3 1 1 66 15 103

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 22 34 18 0 0 0 49 18 21
2017 First official language - French 26 39 17 10 6 0 2 67 16 103

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 24 27 13 9 0 0 51 22 21
2017 First official language - French 32 36 20 5 5 0 2 69 10 103

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 27 22 4 0 0 4 73 5 21
2017 First official language - French 37 29 12 11 7 1 3 69 19 103

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 4 9 9 0 0 0 82 9 21
2017 First official language - French 65 15 8 8 4 0 1 80 12 104

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 82 9 0 0 0 0 9 100 0 21
2017 First official language - French 80 7 3 3 2 0 5 92 4 104

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 42 9 5 0 0 0 86 5 21
2017 First official language - French 51 25 10 4 5 0 4 80 10 104

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 20 26 8 0 0 0 65 8 21
2017 First official language - French 62 16 11 6 1 1 4 81 7 104

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 13 0 0 0 0 26 100 0 21
2017 First official language - French 51 13 8 2 1 0 26 86 3 103

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 32 0 0 0 0 0 100 0 20
2017 First official language - French 76 9 5 5 0 0 5 90 5 103

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 18 4 4 16 0 0 75 20 21
2017 First official language - French 76 9 5 3 2 0 5 90 5 103

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 32 5 4 0 0 0 91 4 21
2017 First official language - French 50 35 8 4 0 0 3 88 4 102

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 23 48 15 0 0 0 36 15 21
2017 First official language - French 13 37 32 14 4 0 1 50 18 104

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 9 42 27 14 0 0 41 18 21
2017 First official language - French 4 18 29 23 25 0 1 49 22 103

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 31 0 4 0 0 0 96 4 21
2017 First official language - French 45 42 7 3 2 0 0 88 5 104

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 50 13 15 4 0 0 67 20 21
2017 First official language - French 31 40 17 9 3 0 0 71 12 104
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 12 88 104
2014 First official language - English 30 70 34
2014 First official language - French 20 80 114

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 64 36 14
2014 First official language - French 74 26 23
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 22 29 5 4 4 0 37 63 21
2017 First official language - French 42 21 16 6 9 3 3 45 55 104

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 12
2017 First official language - French 41 53

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 12
2017 First official language - French 49 53

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 12
2017 First official language - French 29 53

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 12
2017 First official language - French 36 53

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 12
2017 First official language - French 3 53

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 12
2017 First official language - French 30 53

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 0 77 15 0 8 0 12
2017 First official language - French 7 59 11 13 2 8 50

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 30 15 7 18 0 0 60 26 12
2017 First official language - French 27 45 8 6 6 0 9 78 12 54

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 0 22 22 15 33 8 0 24 52 12
2017 First official language - French 0 17 12 22 18 6 25 25 58 54
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