2017 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 37 4 0 0 0 0 96 0 41
2017 3 to 10 years in current department or agency 50 44 5 0 1 0 0 94 1 62
2017 11 to 20 years in current department or agency 24 67 0 5 4 0 0 90 10 17
2014 Less than 3 years in current department or agency 55 43 0 2 0 0 0 98 2 42
2014 3 to 10 years in current department or agency 46 38 5 7 4 0 0 85 11 84
2014 11 to 20 years in current department or agency 56 22 7 15 0 0 0 78 15 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 85 12 0 2 0 0 0 98 2 41
2017 3 to 10 years in current department or agency 77 20 2 2 0 0 0 97 2 62
2017 11 to 20 years in current department or agency 58 42 0 0 0 0 0 100 0 17
2014 Less than 3 years in current department or agency 87 11 0 0 0 0 2 100 0 42
2014 3 to 10 years in current department or agency 87 9 0 2 1 0 0 96 4 84
2014 11 to 20 years in current department or agency 65 28 0 8 0 0 0 92 8 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 79 14 0 6 0 0 0 94 6 41
2017 3 to 10 years in current department or agency 71 22 2 5 0 0 0 94 5 62
2017 11 to 20 years in current department or agency 70 20 0 10 0 0 0 90 10 17
2014 Less than 3 years in current department or agency 78 13 2 0 7 0 0 91 7 42
2014 3 to 10 years in current department or agency 76 16 2 4 2 0 0 92 6 84
2014 11 to 20 years in current department or agency 71 14 15 0 0 0 0 85 0 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 67 22 3 4 4 0 0 89 8 41
2017 3 to 10 years in current department or agency 54 33 6 2 4 0 0 88 6 62
2017 11 to 20 years in current department or agency 46 40 4 10 0 0 0 86 10 17
2014 Less than 3 years in current department or agency 50 34 9 7 0 0 0 84 7 42
2014 3 to 10 years in current department or agency 44 25 12 14 5 0 0 69 19 84
2014 11 to 20 years in current department or agency 42 28 7 22 0 0 0 71 22 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 33 6 13 0 0 0 81 13 41
2017 3 to 10 years in current department or agency 43 40 8 8 1 0 0 83 9 62
2017 11 to 20 years in current department or agency 9 56 25 10 0 0 0 65 10 17
2014 Less than 3 years in current department or agency 52 32 7 7 2 0 0 84 9 42
2014 3 to 10 years in current department or agency 41 41 11 4 4 0 0 82 7 84
2014 11 to 20 years in current department or agency 64 14 15 8 0 0 0 77 8 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 45 6 4 0 0 0 90 4 41
2017 3 to 10 years in current department or agency 34 44 14 2 6 0 0 79 8 62
2017 11 to 20 years in current department or agency 42 27 20 10 0 0 0 70 10 17
2014 Less than 3 years in current department or agency 43 27 14 7 9 0 0 70 17 42
2014 3 to 10 years in current department or agency 37 42 12 5 4 0 0 79 9 84
2014 11 to 20 years in current department or agency 57 21 23 0 0 0 0 77 0 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 47 0 4 0 0 0 96 4 41
2017 3 to 10 years in current department or agency 43 47 6 2 3 0 0 89 5 62
2017 11 to 20 years in current department or agency 35 35 16 14 0 0 0 70 14 17
2014 Less than 3 years in current department or agency 42 41 7 9 0 0 0 84 9 42
2014 3 to 10 years in current department or agency 51 34 6 9 0 0 0 85 9 83
2014 11 to 20 years in current department or agency 64 7 30 0 0 0 0 70 0 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 58 35 5 2 0 0 0 93 2 41
2017 3 to 10 years in current department or agency 49 42 4 0 3 0 2 92 3 62
2017 11 to 20 years in current department or agency 26 39 21 14 0 0 0 65 14 17
2014 Less than 3 years in current department or agency 47 36 7 9 0 0 0 84 9 42
2014 3 to 10 years in current department or agency 42 42 5 6 5 1 0 84 11 84
2014 11 to 20 years in current department or agency 57 13 22 8 0 0 0 70 8 14

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 23 5 0 0 0 7 95 0 41
2017 3 to 10 years in current department or agency 48 40 9 3 0 0 0 88 3 62
2017 11 to 20 years in current department or agency 35 28 27 5 4 0 0 63 10 17
2014 Less than 3 years in current department or agency 61 30 5 2 0 0 2 93 2 42
2014 3 to 10 years in current department or agency 43 40 7 5 4 0 1 84 9 84
2014 11 to 20 years in current department or agency 56 22 0 22 0 0 0 78 22 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 25 9 2 5 5 19 79 9 41
2017 3 to 10 years in current department or agency 28 31 9 3 13 2 15 70 19 62
2017 11 to 20 years in current department or agency 35 24 20 4 16 0 0 59 21 17
2014 Less than 3 years in current department or agency 37 15 9 4 5 7 22 74 13 42
2014 3 to 10 years in current department or agency 33 17 16 7 7 4 17 62 18 84
2014 11 to 20 years in current department or agency 49 30 0 7 0 8 7 92 8 14

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 51 4 2 0 0 0 94 2 41
2017 3 to 10 years in current department or agency 31 55 8 5 2 0 0 86 6 62
2017 11 to 20 years in current department or agency 36 34 25 4 0 0 0 70 4 17
2014 Less than 3 years in current department or agency 34 45 7 12 2 0 0 79 14 42
2014 3 to 10 years in current department or agency 26 47 17 5 6 0 0 72 11 84
2014 11 to 20 years in current department or agency 42 42 15 0 0 0 0 85 0 14

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 28 12 4 0 0 0 84 4 41
2017 3 to 10 years in current department or agency 30 37 10 17 6 0 0 67 23 62
2017 11 to 20 years in current department or agency 21 37 23 10 9 0 0 59 18 17
2014 Less than 3 years in current department or agency 54 30 12 2 0 2 0 86 2 42
2014 3 to 10 years in current department or agency 30 32 21 10 7 0 0 62 17 84
2014 11 to 20 years in current department or agency 27 44 14 15 0 0 0 71 15 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 35 8 4 0 0 0 87 4 41
2017 3 to 10 years in current department or agency 26 54 9 11 0 0 0 80 11 62
2017 11 to 20 years in current department or agency 31 30 25 10 4 0 0 61 14 17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 24 11 4 0 0 0 85 4 41
2017 3 to 10 years in current department or agency 36 54 9 2 0 0 0 90 2 62
2017 11 to 20 years in current department or agency 42 28 16 14 0 0 0 70 14 17
2014 Less than 3 years in current department or agency 57 27 12 2 0 2 0 86 2 42
2014 3 to 10 years in current department or agency 45 45 8 1 1 0 0 89 2 83
2014 11 to 20 years in current department or agency 42 43 8 8 0 0 0 85 8 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 38 9 2 2 0 0 87 4 41
2017 3 to 10 years in current department or agency 29 40 17 8 6 0 0 69 14 62
2017 11 to 20 years in current department or agency 19 47 4 21 9 0 0 66 30 17

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 42 10 0 0 0 0 90 0 41
2017 3 to 10 years in current department or agency 46 42 11 0 2 0 0 88 2 62
2017 11 to 20 years in current department or agency 40 39 21 0 0 0 0 79 0 17
2014 Less than 3 years in current department or agency 50 34 14 2 0 0 0 83 2 42
2014 3 to 10 years in current department or agency 52 37 8 2 0 0 0 89 2 84
2014 11 to 20 years in current department or agency 56 37 7 0 0 0 0 93 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 27 13 4 0 0 0 83 4 41
2017 3 to 10 years in current department or agency 32 43 13 12 0 0 0 75 12 62
2017 11 to 20 years in current department or agency 16 54 20 10 0 0 0 70 10 17
2014 Less than 3 years in current department or agency 52 34 7 2 2 2 0 88 5 42
2014 3 to 10 years in current department or agency 22 51 11 12 4 0 0 74 16 84
2014 11 to 20 years in current department or agency 49 15 14 22 0 0 0 64 22 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 43 2 2 0 0 0 96 2 41
2017 3 to 10 years in current department or agency 33 36 19 8 4 0 0 69 12 62
2017 11 to 20 years in current department or agency 14 61 16 4 4 0 0 75 9 17
2014 Less than 3 years in current department or agency 54 37 7 0 0 2 0 93 0 42
2014 3 to 10 years in current department or agency 29 47 13 9 2 0 0 76 11 84
2014 11 to 20 years in current department or agency 49 7 8 37 0 0 0 55 37 14

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 39 4 2 0 0 0 94 2 41
2017 3 to 10 years in current department or agency 29 48 15 6 1 0 2 77 8 62
2017 11 to 20 years in current department or agency 14 56 25 5 0 0 0 70 5 17
2014 Less than 3 years in current department or agency 59 29 9 0 0 2 0 90 0 42
2014 3 to 10 years in current department or agency 33 43 13 7 2 0 1 77 10 84
2014 11 to 20 years in current department or agency 49 14 15 15 7 0 0 63 23 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 33 4 2 0 0 0 94 2 41
2017 3 to 10 years in current department or agency 35 45 9 8 3 0 0 80 11 61
2017 11 to 20 years in current department or agency 35 30 30 4 0 0 0 65 4 17
2014 Less than 3 years in current department or agency 41 38 14 7 0 0 0 79 7 42
2014 3 to 10 years in current department or agency 34 44 12 5 5 0 0 78 10 84
2014 11 to 20 years in current department or agency 64 21 15 0 0 0 0 85 0 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 41 8 6 2 0 0 83 9 41
2017 3 to 10 years in current department or agency 31 33 22 6 6 0 2 65 12 62
2017 11 to 20 years in current department or agency 18 51 31 0 0 0 0 69 0 17
2014 Less than 3 years in current department or agency 36 34 14 4 2 2 6 77 7 42
2014 3 to 10 years in current department or agency 36 37 16 6 6 0 0 72 12 84
2014 11 to 20 years in current department or agency 49 36 15 0 0 0 0 85 0 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 21 24 40 8 0 7 52 23 41
2017 3 to 10 years in current department or agency 5 17 35 33 9 0 2 42 22 62
2017 11 to 20 years in current department or agency 0 23 46 26 4 0 0 31 23 17
2014 Less than 3 years in current department or agency 0 11 23 43 18 2 2 64 12 42
2014 3 to 10 years in current department or agency 6 17 44 20 9 2 1 31 23 84
2014 11 to 20 years in current department or agency 0 30 42 14 14 0 0 28 30 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 19 30 19 28 0 2 48 21 41
2017 3 to 10 years in current department or agency 11 20 33 19 11 3 3 32 33 62
2017 11 to 20 years in current department or agency 16 14 39 26 4 0 0 30 30 17
2014 Less than 3 years in current department or agency 2 2 7 41 34 11 2 87 5 42
2014 3 to 10 years in current department or agency 1 13 33 30 18 0 5 50 15 84
2014 11 to 20 years in current department or agency 8 15 22 35 21 0 0 56 22 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 27 23 14 13 2 2 28 48 41
2017 3 to 10 years in current department or agency 15 15 23 30 15 0 2 46 31 62
2017 11 to 20 years in current department or agency 5 15 66 15 0 0 0 15 19 16
2014 Less than 3 years in current department or agency 7 16 27 36 7 4 2 46 25 42
2014 3 to 10 years in current department or agency 15 20 25 21 17 1 1 39 36 84
2014 11 to 20 years in current department or agency 0 37 28 21 14 0 0 35 37 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 13 27 27 24 0 9 57 14 41
2017 3 to 10 years in current department or agency 3 14 36 34 12 0 2 46 17 62
2017 11 to 20 years in current department or agency 11 13 36 28 11 0 0 39 25 17
2014 Less than 3 years in current department or agency 0 2 40 32 21 2 2 56 3 41
2014 3 to 10 years in current department or agency 5 19 32 32 12 0 0 44 24 84
2014 11 to 20 years in current department or agency 0 30 28 35 8 0 0 43 30 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 15 15 26 22 3 9 55 28 41
2017 3 to 10 years in current department or agency 15 17 31 19 12 2 5 32 34 62
2017 11 to 20 years in current department or agency 20 18 26 19 16 0 0 35 39 17
2014 Less than 3 years in current department or agency 2 12 31 23 18 4 9 47 16 42
2014 3 to 10 years in current department or agency 6 28 31 20 13 1 1 34 35 84
2014 11 to 20 years in current department or agency 0 29 30 21 21 0 0 42 29 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 35 28 6 13 0 9 21 48 41
2017 3 to 10 years in current department or agency 17 26 30 8 14 3 3 23 46 62
2017 11 to 20 years in current department or agency 9 25 40 9 11 0 5 21 36 17
2014 Less than 3 years in current department or agency 0 14 30 30 9 11 5 47 17 41
2014 3 to 10 years in current department or agency 8 21 29 19 18 1 5 39 31 84
2014 11 to 20 years in current department or agency 0 15 64 7 14 0 0 22 15 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 11 28 17 16 0 9 36 33 41
2017 3 to 10 years in current department or agency 14 12 47 14 12 0 2 26 26 62
2017 11 to 20 years in current department or agency 4 25 51 19 0 0 0 19 30 17
2014 Less than 3 years in current department or agency 2 5 38 26 20 5 5 51 8 41
2014 3 to 10 years in current department or agency 9 26 30 22 8 4 1 32 37 84
2014 11 to 20 years in current department or agency 8 30 28 14 21 0 0 35 37 14
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 87 13 0 0 0 0 0 100 0 41
2017 3 to 10 years in current department or agency 86 11 2 2 0 0 0 97 2 62
2017 11 to 20 years in current department or agency 84 16 0 0 0 0 0 100 0 17
2014 Less than 3 years in current department or agency 79 14 0 5 0 0 2 95 5 42
2014 3 to 10 years in current department or agency 84 11 1 1 2 0 0 95 4 84
2014 11 to 20 years in current department or agency 85 15 0 0 0 0 0 100 0 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 36 11 0 0 4 4 89 0 41
2017 3 to 10 years in current department or agency 26 41 14 6 8 2 4 71 15 62
2017 11 to 20 years in current department or agency 16 26 30 10 14 0 4 44 24 17
2014 Less than 3 years in current department or agency 33 26 12 9 2 7 11 72 14 42
2014 3 to 10 years in current department or agency 27 30 14 16 6 5 2 61 23 84
2014 11 to 20 years in current department or agency 35 28 15 7 15 0 0 63 22 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 25 6 2 0 0 0 92 2 41
2017 3 to 10 years in current department or agency 47 32 12 5 5 0 0 79 9 62
2017 11 to 20 years in current department or agency 47 18 16 14 4 0 0 65 19 17
2014 Less than 3 years in current department or agency 54 25 16 5 0 0 0 79 5 42
2014 3 to 10 years in current department or agency 46 25 10 15 5 0 0 71 20 84
2014 11 to 20 years in current department or agency 41 29 30 0 0 0 0 70 0 14

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 31 4 2 0 0 0 94 2 41
2017 3 to 10 years in current department or agency 40 36 13 9 2 0 0 76 11 62
2017 11 to 20 years in current department or agency 25 40 25 4 0 0 5 69 5 17
2014 Less than 3 years in current department or agency 52 32 9 0 2 5 0 88 2 42
2014 3 to 10 years in current department or agency 29 48 9 11 2 0 1 78 13 84
2014 11 to 20 years in current department or agency 35 50 8 8 0 0 0 85 8 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 15 6 6 0 11 0 86 7 41
2017 3 to 10 years in current department or agency 27 36 16 9 5 6 0 68 15 62
2017 11 to 20 years in current department or agency 16 23 30 0 0 25 5 56 0 17
2014 Less than 3 years in current department or agency 58 14 16 0 0 7 5 81 0 42
2014 3 to 10 years in current department or agency 29 30 17 14 4 5 1 63 19 84
2014 11 to 20 years in current department or agency 35 22 29 7 0 7 0 61 8 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 30 16 9 0 16 8 68 11 41
2017 3 to 10 years in current department or agency 12 44 16 13 6 8 2 61 21 62
2017 11 to 20 years in current department or agency 11 14 16 24 10 20 5 34 45 17
2014 Less than 3 years in current department or agency 31 25 14 9 0 11 9 71 12 42
2014 3 to 10 years in current department or agency 13 18 21 23 7 13 5 37 37 84
2014 11 to 20 years in current department or agency 20 7 23 15 15 15 7 34 38 14

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 32 2 0 0 0 0 98 0 41
2017 3 to 10 years in current department or agency 40 39 17 5 0 0 0 79 5 62
2017 11 to 20 years in current department or agency 37 34 20 0 9 0 0 70 9 17
2014 Less than 3 years in current department or agency 49 36 9 2 0 0 2 88 2 42
2014 3 to 10 years in current department or agency 38 46 6 6 4 0 0 84 10 84
2014 11 to 20 years in current department or agency 42 36 7 0 15 0 0 78 15 14
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 44 6 8 0 0 0 86 8 41
2017 3 to 10 years in current department or agency 39 41 8 8 3 2 0 81 11 62
2017 11 to 20 years in current department or agency 51 10 21 14 4 0 0 61 18 17
2014 Less than 3 years in current department or agency 54 30 2 5 4 2 2 88 10 42
2014 3 to 10 years in current department or agency 45 32 7 10 5 0 1 78 15 84
2014 11 to 20 years in current department or agency 41 30 14 8 8 0 0 71 15 14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 39 6 2 0 0 0 92 2 41
2017 3 to 10 years in current department or agency 39 39 8 9 3 2 0 80 12 62
2017 11 to 20 years in current department or agency 45 21 21 9 4 0 0 66 13 17
2014 Less than 3 years in current department or agency 52 32 7 0 2 7 0 90 3 42
2014 3 to 10 years in current department or agency 39 32 11 11 2 4 1 75 14 84
2014 11 to 20 years in current department or agency 41 23 22 0 8 7 0 68 8 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 36 8 0 0 0 0 92 0 41
2017 3 to 10 years in current department or agency 42 36 11 8 3 0 0 78 11 62
2017 11 to 20 years in current department or agency 52 14 21 4 9 0 0 66 13 17
2014 Less than 3 years in current department or agency 56 30 2 4 2 5 0 90 7 42
2014 3 to 10 years in current department or agency 40 36 7 10 5 1 1 78 15 84
2014 11 to 20 years in current department or agency 41 15 14 15 15 0 0 56 30 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 96 4 0 0 0 0 0 100 0 41
2017 3 to 10 years in current department or agency 78 17 3 0 1 0 0 95 1 62
2017 11 to 20 years in current department or agency 89 0 11 0 0 0 0 89 0 17
2014 Less than 3 years in current department or agency 86 7 2 0 2 2 0 95 2 42
2014 3 to 10 years in current department or agency 83 10 2 1 1 0 2 95 3 84
2014 11 to 20 years in current department or agency 92 8 0 0 0 0 0 100 0 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 74 17 0 2 0 0 7 98 2 41
2017 3 to 10 years in current department or agency 55 33 8 3 0 0 2 89 3 62
2017 11 to 20 years in current department or agency 56 14 21 4 0 0 5 73 5 17
2014 Less than 3 years in current department or agency 68 23 5 0 2 0 2 93 2 42
2014 3 to 10 years in current department or agency 56 24 5 6 5 2 2 84 11 84
2014 11 to 20 years in current department or agency 63 8 22 0 0 7 0 77 0 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 73 23 4 0 0 0 0 96 0 41
2017 3 to 10 years in current department or agency 55 31 6 4 3 0 0 86 7 62
2017 11 to 20 years in current department or agency 40 26 20 0 13 0 0 66 13 17

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 25 4 2 0 0 0 94 2 41
2017 3 to 10 years in current department or agency 50 33 7 4 4 2 0 84 9 62
2017 11 to 20 years in current department or agency 40 11 34 5 9 0 0 52 14 17

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 73 23 2 2 0 0 0 96 2 41
2017 3 to 10 years in current department or agency 49 29 13 8 1 0 0 78 9 62
2017 11 to 20 years in current department or agency 40 16 21 4 18 0 0 56 23 17
2014 Less than 3 years in current department or agency 59 25 2 7 2 5 0 88 10 42
2014 3 to 10 years in current department or agency 44 28 12 11 5 0 1 72 16 84
2014 11 to 20 years in current department or agency 49 29 15 0 8 0 0 78 8 14
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 55 0 0 0 0 0 100 0 13
2017 3 to 10 years in current department or agency 36 33 16 9 5 0 0 70 14 21
2014 Less than 3 years in current department or agency 44 26 0 7 0 12 12 91 9 14
2014 3 to 10 years in current department or agency 31 42 4 15 4 0 4 77 19 26

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 25 8 6 0 0 0 86 6 41
2017 3 to 10 years in current department or agency 29 41 19 7 2 2 0 71 9 62
2017 11 to 20 years in current department or agency 4 29 28 14 4 20 0 42 23 17
2014 Less than 3 years in current department or agency 56 28 12 2 0 2 0 86 2 42
2014 3 to 10 years in current department or agency 27 39 17 11 4 2 0 68 14 84
2014 11 to 20 years in current department or agency 13 35 15 15 8 14 0 57 26 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 28 12 4 0 0 0 84 4 41
2017 3 to 10 years in current department or agency 21 31 34 12 2 0 0 52 13 62
2017 11 to 20 years in current department or agency 4 25 37 14 9 11 0 33 26 17
2014 Less than 3 years in current department or agency 56 30 9 2 2 0 0 86 5 42
2014 3 to 10 years in current department or agency 27 43 14 11 5 0 0 70 15 84
2014 11 to 20 years in current department or agency 13 50 22 7 8 0 0 64 15 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 25 6 20 2 2 0 72 22 41
2017 3 to 10 years in current department or agency 14 36 31 14 3 3 0 51 17 62
2017 11 to 20 years in current department or agency 4 24 37 14 9 11 0 32 26 17
2014 Less than 3 years in current department or agency 44 32 12 2 2 4 2 82 5 42
2014 3 to 10 years in current department or agency 18 34 28 17 1 2 0 53 18 84
2014 11 to 20 years in current department or agency 7 50 29 7 8 0 0 56 15 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 36 15 9 0 0 0 76 9 41
2017 3 to 10 years in current department or agency 23 34 26 11 5 2 0 58 15 62
2017 11 to 20 years in current department or agency 4 19 41 14 4 16 0 28 23 17
2014 Less than 3 years in current department or agency 47 37 9 0 2 4 0 88 2 42
2014 3 to 10 years in current department or agency 29 42 15 9 4 1 0 71 13 84
2014 11 to 20 years in current department or agency 35 35 8 7 0 15 0 83 8 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 35 12 11 2 0 0 75 13 41
2017 3 to 10 years in current department or agency 25 41 21 9 3 0 0 66 12 62
2017 11 to 20 years in current department or agency 10 25 28 9 13 16 0 40 26 17
2014 Less than 3 years in current department or agency 44 32 14 5 2 2 0 79 7 42
2014 3 to 10 years in current department or agency 23 43 20 12 1 1 0 66 13 84
2014 11 to 20 years in current department or agency 27 29 22 15 8 0 0 56 22 14
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 25 12 6 0 0 0 81 6 41
2017 3 to 10 years in current department or agency 27 45 18 6 2 2 0 74 8 61
2017 11 to 20 years in current department or agency 16 60 10 14 0 0 0 76 14 17
2014 Less than 3 years in current department or agency 47 39 9 0 0 4 0 90 0 42
2014 3 to 10 years in current department or agency 46 41 6 5 1 1 0 88 6 84
2014 11 to 20 years in current department or agency 34 37 21 8 0 0 0 71 8 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 45 4 0 0 0 0 96 0 41
2017 3 to 10 years in current department or agency 34 53 11 0 0 3 0 89 0 61
2017 11 to 20 years in current department or agency 25 54 21 0 0 0 0 79 0 17
2014 Less than 3 years in current department or agency 58 28 7 0 0 7 0 92 0 42
2014 3 to 10 years in current department or agency 42 45 9 4 1 0 0 87 5 84
2014 11 to 20 years in current department or agency 35 58 0 0 0 7 0 100 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 37 7 2 0 2 2 91 2 40
2017 3 to 10 years in current department or agency 39 37 12 11 2 0 0 76 12 61
2017 11 to 20 years in current department or agency 10 40 37 5 4 4 0 52 10 17
2014 Less than 3 years in current department or agency 40 30 11 9 9 0 0 70 18 42
2014 3 to 10 years in current department or agency 39 40 11 6 2 2 0 80 9 84
2014 11 to 20 years in current department or agency 21 43 28 0 7 0 0 64 7 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 41 15 0 0 3 2 84 0 41
2017 3 to 10 years in current department or agency 37 39 15 5 0 5 0 80 5 60
2017 11 to 20 years in current department or agency 11 30 26 28 4 0 0 41 32 17
2014 Less than 3 years in current department or agency 36 37 13 5 2 6 0 78 8 42
2014 3 to 10 years in current department or agency 42 38 14 4 0 1 1 82 4 84
2014 11 to 20 years in current department or agency 29 28 36 7 0 0 0 57 7 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 26 13 12 2 5 15 66 18 41
2017 3 to 10 years in current department or agency 15 24 16 17 9 14 4 48 33 61
2017 11 to 20 years in current department or agency 5 22 30 9 9 21 5 36 24 17
2014 Less than 3 years in current department or agency 24 32 9 7 7 14 7 71 17 42
2014 3 to 10 years in current department or agency 14 30 8 19 11 14 3 54 36 84
2014 11 to 20 years in current department or agency 21 30 14 7 23 0 7 54 31 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 79 21 0 0 0 0 0 100 0 41
2017 3 to 10 years in current department or agency 72 19 3 3 3 0 0 91 6 61
2017 11 to 20 years in current department or agency 61 25 4 4 0 0 5 91 5 17
2014 Less than 3 years in current department or agency 75 16 7 2 0 0 0 91 2 42
2014 3 to 10 years in current department or agency 76 17 0 4 2 0 1 94 6 84
2014 11 to 20 years in current department or agency 77 15 8 0 0 0 0 92 0 14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 77 15 2 0 0 2 4 98 0 41
2017 3 to 10 years in current department or agency 72 22 0 3 0 3 0 97 3 62
2017 11 to 20 years in current department or agency 78 22 0 0 0 0 0 100 0 17
2014 Less than 3 years in current department or agency 77 16 4 0 0 0 2 95 0 42
2014 3 to 10 years in current department or agency 76 18 0 1 0 1 3 99 1 84
2014 11 to 20 years in current department or agency 78 22 0 0 0 0 0 100 0 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 23 16 8 0 2 0 76 8 41
2017 3 to 10 years in current department or agency 29 34 16 15 6 0 0 63 21 62
2017 11 to 20 years in current department or agency 20 28 27 19 4 0 0 49 24 17
2014 Less than 3 years in current department or agency 47 35 5 7 0 4 2 88 7 42
2014 3 to 10 years in current department or agency 33 39 14 6 5 1 1 74 11 84
2014 11 to 20 years in current department or agency 42 15 21 0 15 8 0 61 16 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 38 8 15 2 0 2 75 17 41
2017 3 to 10 years in current department or agency 12 26 14 27 17 3 1 39 46 62
2017 11 to 20 years in current department or agency 4 10 27 18 24 11 4 17 50 17
2014 Less than 3 years in current department or agency 31 23 9 16 12 5 4 59 30 42
2014 3 to 10 years in current department or agency 14 16 17 25 23 1 5 32 51 84
2014 11 to 20 years in current department or agency 27 7 30 13 23 0 0 34 36 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 31 8 8 0 0 0 83 8 41
2017 3 to 10 years in current department or agency 27 41 18 11 0 3 0 71 11 61
2017 11 to 20 years in current department or agency 0 28 30 10 10 23 0 37 25 17

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 33 0 0 0 7 0 100 0 41
2017 3 to 10 years in current department or agency 39 42 12 8 0 0 0 80 8 61
2017 11 to 20 years in current department or agency 44 5 42 4 0 4 0 52 5 17
2014 Less than 3 years in current department or agency 57 20 18 2 0 2 0 79 2 42
2014 3 to 10 years in current department or agency 42 40 6 6 2 2 1 85 9 84
2014 11 to 20 years in current department or agency 27 57 15 0 0 0 0 85 0 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 32 2 4 0 0 0 94 4 41
2017 3 to 10 years in current department or agency 44 40 11 4 0 0 0 85 4 62
2017 11 to 20 years in current department or agency 9 57 25 9 0 0 0 66 9 17
2014 Less than 3 years in current department or agency 59 30 9 2 0 0 0 88 2 42
2014 3 to 10 years in current department or agency 40 43 11 2 1 2 0 85 4 84
2014 11 to 20 years in current department or agency 42 43 15 0 0 0 0 85 0 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 68 30 2 0 0 0 0 98 0 41
2017 3 to 10 years in current department or agency 39 48 6 4 2 0 0 88 6 62
2017 11 to 20 years in current department or agency 35 40 11 10 4 0 0 75 14 17
2014 Less than 3 years in current department or agency 70 25 2 2 0 0 0 95 2 42
2014 3 to 10 years in current department or agency 51 39 5 5 0 0 0 90 5 84
2014 11 to 20 years in current department or agency 49 30 14 8 0 0 0 78 8 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 19 11 4 0 0 0 85 4 41
2017 3 to 10 years in current department or agency 39 38 11 6 5 2 0 78 11 62
2017 11 to 20 years in current department or agency 30 25 30 5 9 0 0 56 14 17
2014 Less than 3 years in current department or agency 58 21 16 0 2 2 0 81 2 42
2014 3 to 10 years in current department or agency 40 35 11 7 6 1 0 76 14 84
2014 11 to 20 years in current department or agency 43 35 7 8 8 0 0 78 15 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 23 10 4 0 0 0 85 4 41
2017 3 to 10 years in current department or agency 33 42 14 4 6 0 0 76 11 62
2017 11 to 20 years in current department or agency 20 45 21 4 9 0 0 65 13 17
2014 Less than 3 years in current department or agency 58 19 18 0 2 2 0 79 2 42
2014 3 to 10 years in current department or agency 39 37 12 9 4 0 0 76 12 84
2014 11 to 20 years in current department or agency 50 29 7 15 0 0 0 78 15 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 22 16 13 6 0 0 65 19 41
2017 3 to 10 years in current department or agency 23 34 22 4 15 2 0 58 20 62
2017 11 to 20 years in current department or agency 25 41 25 0 4 4 0 69 5 17
2014 Less than 3 years in current department or agency 41 22 19 11 2 4 0 66 14 42
2014 3 to 10 years in current department or agency 37 20 17 16 8 2 0 58 25 84
2014 11 to 20 years in current department or agency 27 14 21 22 7 0 7 45 32 14
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 26 38 41
2017 3 to 10 years in current department or agency 38 33 29 62
2017 11 to 20 years in current department or agency 29 35 35 17
2014 Less than 3 years in current department or agency 23 40 37 42
2014 3 to 10 years in current department or agency 41 26 33 84
2014 11 to 20 years in current department or agency 30 48 23 14

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 23 46 0 25 0 16
2017 3 to 10 years in current department or agency 0 12 77 8 0 4 25
2014 Less than 3 years in current department or agency 0 0 50 9 9999 41 10
2014 3 to 10 years in current department or agency 23 15 50 6 9999 6 34
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 12 88 62
2014 Less than 3 years in current department or agency 21 79 42
2014 3 to 10 years in current department or agency 13 87 84
2014 11 to 20 years in current department or agency 36 64 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 25 6 2 0 28 18 84 4 41
2017 3 to 10 years in current department or agency 21 13 18 9 3 28 8 53 19 62
2017 11 to 20 years in current department or agency 0 10 34 10 4 25 16 17 24 17
2014 Less than 3 years in current department or agency 13 14 18 5 0 36 14 54 10 42
2014 3 to 10 years in current department or agency 18 15 21 5 2 26 12 54 12 84
2014 11 to 20 years in current department or agency 7 15 22 14 22 21 0 27 45 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 46 2 2 0 4 2 95 2 41
2017 3 to 10 years in current department or agency 37 30 19 5 2 5 3 72 7 61
2017 11 to 20 years in current department or agency 4 24 25 10 4 27 5 42 21 17
2014 Less than 3 years in current department or agency 32 18 20 5 0 20 5 67 6 42
2014 3 to 10 years in current department or agency 27 36 19 7 2 7 1 69 10 84
2014 11 to 20 years in current department or agency 20 22 29 14 7 8 0 45 23 14
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 30 6 15 0 5 25 70 21 41
2017 3 to 10 years in current department or agency 31 41 10 9 0 0 10 79 10 62
2017 11 to 20 years in current department or agency 23 29 16 10 0 0 23 67 12 17
2014 Less than 3 years in current department or agency 37 25 9 7 0 2 20 80 9 42
2014 3 to 10 years in current department or agency 16 53 11 6 1 2 11 79 8 84
2014 11 to 20 years in current department or agency 21 59 7 0 0 0 13 92 0 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 17 8 6 2 25 35 58 21 40
2017 3 to 10 years in current department or agency 11 21 19 5 2 30 14 57 11 62
2017 11 to 20 years in current department or agency 0 10 34 10 0 35 11 18 19 17
2014 Less than 3 years in current department or agency 18 5 23 5 2 25 23 43 14 42
2014 3 to 10 years in current department or agency 13 28 19 4 0 26 11 64 6 84
2014 11 to 20 years in current department or agency 0 15 15 7 0 30 34 40 18 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 23 4 0 0 2 28 94 0 41
2017 3 to 10 years in current department or agency 34 35 15 3 0 6 7 79 3 62
2017 11 to 20 years in current department or agency 24 10 16 18 0 9 23 50 26 17
2014 Less than 3 years in current department or agency 43 20 2 2 0 12 20 93 3 42
2014 3 to 10 years in current department or agency 28 41 6 5 1 8 11 85 7 84
2014 11 to 20 years in current department or agency 35 21 8 15 0 7 13 71 19 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 21 6 0 0 4 28 91 0 41
2017 3 to 10 years in current department or agency 30 33 17 2 2 8 9 76 4 62
2017 11 to 20 years in current department or agency 19 19 29 0 0 9 23 57 0 17
2014 Less than 3 years in current department or agency 43 16 2 0 0 19 20 96 0 42
2014 3 to 10 years in current department or agency 27 41 12 0 1 8 11 84 2 84
2014 11 to 20 years in current department or agency 28 36 0 0 0 23 13 100 0 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 15 8 2 0 25 27 79 4 41
2017 3 to 10 years in current department or agency 18 19 13 5 2 33 11 65 11 61
2017 11 to 20 years in current department or agency 4 0 40 0 4 35 16 9 9 17
2014 Less than 3 years in current department or agency 18 7 11 2 0 46 17 64 6 42
2014 3 to 10 years in current department or agency 19 14 19 1 2 33 11 59 7 84
2014 11 to 20 years in current department or agency 7 22 22 0 0 50 0 57 0 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 33 8 2 0 2 14 88 2 41
2017 3 to 10 years in current department or agency 35 32 16 3 0 9 5 78 4 61
2017 11 to 20 years in current department or agency 14 24 25 0 4 32 0 56 7 17
2014 Less than 3 years in current department or agency 45 11 14 2 0 20 7 78 3 42
2014 3 to 10 years in current department or agency 36 36 15 1 2 10 0 79 4 84
2014 11 to 20 years in current department or agency 14 35 28 0 0 23 0 63 0 14
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 30 14 18 19 0 4 47 38 40
2017 3 to 10 years in current department or agency 26 34 24 6 8 0 2 61 14 62
2017 11 to 20 years in current department or agency 31 15 32 11 12 0 0 45 22 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 35 31 12 14 0 0 43 26 40
2017 3 to 10 years in current department or agency 22 29 14 18 17 0 0 51 35 62
2017 11 to 20 years in current department or agency 21 10 54 5 5 0 5 33 10 16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 32 18 7 9 0 11 62 18 39
2017 3 to 10 years in current department or agency 29 29 17 16 9 0 0 58 25 61
2017 11 to 20 years in current department or agency 20 24 35 16 5 0 0 44 21 17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 37 14 12 17 2 0 55 30 41
2017 3 to 10 years in current department or agency 16 28 20 12 25 0 0 43 37 62
2017 11 to 20 years in current department or agency 25 25 31 14 4 0 0 51 18 17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 19 8 5 0 0 19 84 6 40
2017 3 to 10 years in current department or agency 46 27 9 7 6 0 5 76 14 62
2017 11 to 20 years in current department or agency 39 27 19 0 0 0 16 77 0 17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 45 9 6 5 0 2 80 11 41
2017 3 to 10 years in current department or agency 29 30 24 9 7 0 0 59 16 62
2017 11 to 20 years in current department or agency 19 39 26 5 12 0 0 58 17 16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 29 30 6 0 0 2 63 6 41
2017 3 to 10 years in current department or agency 24 36 22 15 3 0 0 60 18 62
2017 11 to 20 years in current department or agency 29 32 15 15 5 0 5 64 20 16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 31 19 16 4 0 4 60 20 41
2017 3 to 10 years in current department or agency 24 38 22 9 6 0 0 63 15 62
2017 11 to 20 years in current department or agency 34 41 15 10 0 0 0 75 10 16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 38 22 8 2 0 6 66 11 41
2017 3 to 10 years in current department or agency 34 35 19 5 8 0 0 69 12 62
2017 11 to 20 years in current department or agency 39 23 24 9 5 0 0 62 14 16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 32 11 15 2 0 2 71 18 41
2017 3 to 10 years in current department or agency 38 26 14 7 12 0 3 66 20 62
2017 11 to 20 years in current department or agency 48 27 11 9 0 0 5 79 10 16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 7 13 3 6 0 2 78 9 41
2017 3 to 10 years in current department or agency 67 17 4 9 3 0 0 83 12 62
2017 11 to 20 years in current department or agency 63 18 4 14 0 0 0 81 14 17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 85 7 0 2 0 0 7 98 2 41
2017 3 to 10 years in current department or agency 80 8 6 0 3 0 3 91 3 62
2017 11 to 20 years in current department or agency 77 4 0 10 0 0 9 89 11 17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 30 6 0 2 0 7 91 2 41
2017 3 to 10 years in current department or agency 41 30 14 6 7 0 2 72 14 62
2017 11 to 20 years in current department or agency 67 19 5 9 0 0 0 86 9 17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 8 13 2 0 0 7 84 2 41
2017 3 to 10 years in current department or agency 52 22 15 7 1 0 2 75 9 62
2017 11 to 20 years in current department or agency 56 21 9 14 0 0 0 77 14 17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 12 7 0 0 0 17 91 0 41
2017 3 to 10 years in current department or agency 48 15 9 3 2 0 24 82 6 62
2017 11 to 20 years in current department or agency 48 5 0 0 0 0 47 100 0 16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 71 16 4 5 0 0 4 91 5 41
2017 3 to 10 years in current department or agency 80 11 5 2 0 0 3 94 2 61
2017 11 to 20 years in current department or agency 75 15 5 5 0 0 0 89 5 16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 11 9 6 2 0 9 81 9 41
2017 3 to 10 years in current department or agency 78 9 2 3 7 0 2 88 10 62
2017 11 to 20 years in current department or agency 85 10 5 0 0 0 0 95 0 16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 28 8 4 0 0 4 87 4 41
2017 3 to 10 years in current department or agency 51 33 9 6 0 0 0 84 6 61
2017 11 to 20 years in current department or agency 48 47 0 0 0 0 5 100 0 16

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 48 32 9 0 0 0 59 9 41
2017 3 to 10 years in current department or agency 17 21 37 18 6 0 2 38 24 62
2017 11 to 20 years in current department or agency 4 43 34 18 0 0 0 47 18 17

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 16 21 27 36 0 0 64 16 41
2017 3 to 10 years in current department or agency 9 14 40 22 13 0 2 36 24 61
2017 11 to 20 years in current department or agency 5 23 25 21 26 0 0 47 28 17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 39 0 0 0 0 0 100 0 41
2017 3 to 10 years in current department or agency 46 40 6 5 3 0 0 86 7 62
2017 11 to 20 years in current department or agency 30 49 16 4 0 0 0 79 4 17

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 37 13 4 0 0 0 83 4 41
2017 3 to 10 years in current department or agency 21 47 17 10 6 0 0 67 16 62
2017 11 to 20 years in current department or agency 16 40 25 14 4 0 0 57 18 17
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 14 86 62
2014 Less than 3 years in current department or agency 22 78 42
2014 3 to 10 years in current department or agency 23 77 84
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 17 19 11 11 4 2 37 63 41
2017 3 to 10 years in current department or agency 44 28 22 1 3 2 0 45 55 62
2017 11 to 20 years in current department or agency 50 13 0 9 16 0 11 56 44 17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 24
2017 3 to 10 years in current department or agency 37 31

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 24
2017 3 to 10 years in current department or agency 40 31

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 24
2017 3 to 10 years in current department or agency 23 31

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 18 24
2017 3 to 10 years in current department or agency 55 31

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 24
2017 3 to 10 years in current department or agency 0 31

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 24
2017 3 to 10 years in current department or agency 27 31

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 49 19 20 4 0 23
2017 3 to 10 years in current department or agency 7 72 9 6 3 3 29

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 43 4 3 12 0 8 79 17 24
2017 3 to 10 years in current department or agency 22 44 18 0 7 0 9 73 8 32

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 30 14 19 23 4 10 35 49 24
2017 3 to 10 years in current department or agency 0 12 12 24 16 11 26 18 63 32
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